Kimkim Trip Reviews

4.8
Based on 16,791 ratings
Read 16,791 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Honeymoon in Cambodia!
Cambodia | Dec 14 - Dec 18, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 19, 2022
kimkim did it again, putting together the perfect itinerary for us during a 5-day visit to Cambodia. We especially appreciated our guide, Hout Bunhak, who made the trip extra special and made us feel like family. The travel partner, Travel Asia a la cart was excellent! Our hotel was perfect for our preferences. We hope to return to Cambodia in the future and will certainly utilize kimkim to arrange our next Cambodian adventure! Read more

kimkim did it again, putting together the perfect itinerary for us during a 5-day visit to Cambodia. We especially appreciated our guide, Hout Bunhak, who made the trip extra special and made us feel like family. The travel partner, Travel Asia a la cart was excellent! Our hotel was perfect for our preferences. We hope to return to Cambodia in the future and will certainly utilize kimkim to arrange our next Cambodian adventure!

Hotel Review
The Aviary Hotel
Siem Reap

Great service, perfect location, walkable to many spots in town, nice roof pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Half day cookery class
Half day cookery class
Siem Reap

This was one of many highlights on our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling the back roads of Angkor (full day)
Cycling the back roads of Angkor (full day)
Siem Reap

This was a great trip and was a nice way to see the temple area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Siem Reap

We really enjoyed this visit. The art program involved is quite unique and we would like to spend more time exploring other activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Dec 19, 2022

Hi Jon & Kelsey. Thanks for your visit and for blessing Cambodia with your honeymoon visit. It was also lovely to meet you both on the first evening.
I'll share the glowing feedback with our guide and all the suppliers involved. Thanks again and I look forward to your return!

Amazing service in helping solve travel problems
Morocco | Nov 1 - Nov 9, 2024

Carl
Carl H.
Spain | Reviewed on Dec 19, 2022

So sorry to advise - my trip had to be postponed until late Spring 2023.

Please do not hesitate to contact me then for a review.

Kindest regards for Christmas and the New Year. Carl

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 20, 2022

Hi Carl,

Thanks for your note, looking forward to having you in our beautiful country:)

Best Wishes,
Abdellah

Our phenomenal experience in Costa Rica
Costa Rica | Dec 6 - Dec 12, 2022

Nicholas
Nicholas S.
Coney Island, NY | Reviewed on Dec 19, 2022
Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout... Read more

Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout our treks through the rainforest to Arenal Waterfall and the hike around Arenal Volcano.

One tour guide in particular, Victor, who guided us through the Night Walk, provided us with an unforgettable experience. He knew every route perfectly and tailored the walk toward the animals we wanted to see most. We got closer views of sloths and even a caiman than I ever imagined we would. He was also so remarkably knowledgeable and kind, something we found with each of the guides KimKim recommended.

Activity Reviews
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

The Arenal Lake cruise was one of the most special events we experienced in Costa Rica. The scenery was beautiful and the view of the volcano was breathtaking. Our guides were so knowledgeable and friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

The safari float was an unfortunately underwhelming experience because it was entirely dependent on wildlife appearing, which didn’t happen much for us. There isn’t as much vegetation or scenery. We did glimpse some howler monkeys that made for some excitement though!

Local specialist: Jessica Jennings

Meree was absolutely incredible and helped us...
Norway | Dec 5 - Dec 15, 2022

Erin
Erin B.
Allentown, PA | Reviewed on Dec 18, 2022
Meree was absolutely incredible and helped us out while we were traveling. Will definitely recommend KimKim to others and specifically to our friends wishing to travel to Norway. Read more

Meree was absolutely incredible and helped us out while we were traveling. Will definitely recommend KimKim to others and specifically to our friends wishing to travel to Norway.

Hotel Reviews
Snowhotel Kirkenes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorrisniva Arctic Wilderness Lodge
Alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: User Not Found

Review of our trip
Chile | Nov 12 - Nov 19, 2022

Syed
Syed Z.
Scottsdale, AZ | Reviewed on Dec 18, 2022
1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda...
Read more

1. The highlight of the trip was to hike the base of Torres del Paine because of the ranger strike we did the pine hill trail. we were little slow compared to the rest of the group and the leader decided that we should just go back and not reach the top. this was totally absurd, we should have been informed that if you are slow get a private guide. We came prepared for this hike and were not allowed to do it. After spending so much money this is what we get.
2. On the way back from Bermuda glacier we did not have anyone to pick us up. we waited for half an
hour and then took a ride from a stranger.
3. The last day we were waiting to be picked up to go go the airport and the driver had the wrong time for the flight, totally not aware. We had to call the company and they sent a driver we barely missed the flight.
4. When we reached Santiago our luggage didn't arrive we texted you no response. It was not a great experience after the amou t of money spent.

Local specialist: Emilce Alonso

AMAZING experience!
Morocco | Dec 3 - Dec 9, 2022

C
Cynthia B.
Shaw, DC | Reviewed on Dec 18, 2022

Hakim and his team were amazing and helped arrange the most wonderful birthday trip for my husband. From start to finish and very moment in between, Hakim was great to work with and was attentive to all our needs and wishes. Such a special trip! I would recommend KimKim and Hakim, in particular, to anyone who wants help in planning an excellent, stress free holiday! Thank you!

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 23, 2022

Dear Cynthia,

Thank you very much for your feedback! It has been a truly great pleasure for me to arrange such a beautiful trip for you and Jonathan for his 50th birthday. Your recommendation is something I truly appreciate.

I hope to welcome you again in the future with a new trip to discover the other side of my beautiful country, the Coastal and Northern cities of Morocco!

Greetings to Jonathan!

Best,
Hakim

Ecuador is an incredible country and I feel s...
Ecuador | Nov 30 - Dec 6, 2022

Maria
Maria Y.
East Tremont, NY | Reviewed on Dec 17, 2022
Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience... Read more

Ecuador is an incredible country and I feel so lucky to have visited !! Everything was so wonderfully organized and Alvaro’s dedicated planning made the trip so enjoyable. Each morning we were picked up and shown another incredible part of the country. Highly recommend working with them. Ecuador is such a richly diverse country I would recommend being clear what kind of activities you enjoy (hiking vs relaxation vs cultural activities) etc so the guides may specifically tailor your experience to your interests.

Hotel Reviews
Ikala Quito Hotel
Quito
Sisakuna Lodge
Mindo
Location
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Charming, clean, and cozy place to stay !! Highly recommend !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Activity Reviews
Hotsprings in Termas de Papallacta
Hotsprings in Termas de Papallacta
Ecuador
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito
Cloudforest of Mindo & Return to Quito
Cloudforest of Mindo & Return to Quito
Mindo
Otavalo Market - Cooking Class - Quito
Otavalo Market - Cooking Class - Quito
Ecuador
Horseback Riding in Cotopaxi National Park
Horseback Riding in Cotopaxi National Park
Cotopaxi
Quilotoa Lagoon - Papallacta
Quilotoa Lagoon - Papallacta
Ecuador
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 19, 2022

Hello Maria!

Thank you so much for such a beautiful review. You were able to enjoy so many places in the Ecuadorian Andes.

I will be looking forward to having you again in heart of the world: Ecuador

Warm hugs,
Alvaro

Wonderful trip
Costa Rica | Dec 8 - Dec 16, 2022

S
Susan C.
The Villages, FL | Reviewed on Dec 17, 2022
All of the guides and van drivers were excellent. All of the hotels were clean and well appointed. Read more

All of the guides and van drivers were excellent. All of the hotels were clean and well appointed.

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

The views from this hotel were amazing. The room was well appointed and very clean. Staff were very welcoming.

Authenticity & Character
The view of the volcano.
Location
Close to Arenal area.
Staff
All of the staff made sure you had a comfortable stay.
Cleanliness & Comfort
Love the front porch overlooking the volcano and the back balcony overlooking the mountains.
Auténtico Hotel
San José
Authenticity & Character
Location
I wish the location of the hotel was not in such a busy part of San Jose.
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

The location of the hotel had amazing views of the ocean; however, to reach the hotel you had to take a boat. There is no dock so the staff had to hold the boat in the surf so that you could climb out of the boat into the water. For older people this is a real challenge.

Authenticity & Character
Location
Beautiful views of the ocean
Staff
Daniel went over and beyond to cater to our every wants. He is such a professional, warm and caring person. Lucky to have him as a staff member.
Cleanliness & Comfort
Our room was at the very top of the mountain location which meant we had to climb about 60 stairs to get up to our room. Also, the bathroom was located on the first floor and the beds on the second floor. There is a spiral staircase leading up to the bedrooms which makes it extremely dangerous going to the bathroom in the middle of the night because if you leave the light on for the staircase it shines directly into the bedroom. Therefore, we had to feel our way down to the bathroom at night which was trickly on a spiral staircase no less!
Karahé Beach Hotel
Manuel Antonio

Loved that this hotel was right on the beach. I wish we had stayed here longer than one night.

Authenticity & Character
Location
The beach was so close
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Priscilla and her husband are excellent hosts. She is an amazing cook and the dinner was wonderful! Loved being in someone's home to enjoy the full culture of Costa Rica.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

I wish the hot springs had been better. The locker rooms were very small and a bit run down. The hot spring was quite small as well. We had dinner at the springs which was a buffet. It really was not up to par.

Quality of Experience
Another hot springs that was not so rundown.
Food
The buffet lacked variety.
Guides, Drivers and Staff
Transport
Walking tour to Corcovado National Park in Sirena Station
Walking tour to Corcovado National Park in Sirena Station
Costa Rica

Our guide, Juan, was extremely knowledgeable and professional. He found all kinds of animals and birds that I could never have seen without his expertise.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Our tour guide was very friendly and well versed in the area. A couple of people in our group were afraid of heights and he so patient in helping them overcome their fears of the swinging bridges.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

Kendall, our guide, was amazing. It was the best snorkeling experience I have ever had. I am extremely uncomfortable in deep water and Kendall made sure I felt safe with him. We saw some beautiful fish , turtles and stingrays and Kendall dove down and took amazing photos .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Dec 19, 2022

Hello Susan, I really appreciate your comments. I really enjoyed preparing this travel experience for you. Keep alive the Pura Vida Spirit!

All the guides we had as well as all the driv...
Costa Rica | Dec 8 - Dec 16, 2022

L
Linda G.
Eustis, FL | Reviewed on Dec 17, 2022
All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed. Read more

All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed.

Hotel Reviews
Auténtico Hotel
San José

Very noisy hotel with parties and music. We didn’t have a lot of areas to sit and chat with our friends.The hotel was too far from the airport for our arrival and departure when we passed at least two or three on the road before we got to our destination.

Authenticity & Character
Location
We would’ve like to stay closer to the airport.
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

This hotel was an amazing experience. Our only way to go anywhere was by boat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

The beach Was beautiful and the room was very nice. We would not have minded to stay two days instead of one

Authenticity & Character
Location
We appreciated having rooms on the beach side of the road since the hotel was on both sides. We had an ocean view
Staff
Cleanliness & Comfort
Montaña de Fuego Mountain Resort & Spa
La Fortuna

Our view from our room was amazing. The people are very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Our hosts were truly amazing. We enjoyed our experience helping prepare dinner and then eating our dinner. Our house were friendly, caring and interested in us and our customs

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Our group expected to be in pools that were more authentic with warm Hot Springs water. We felt that we were in regular swimming pools with hot Water running down into the pools of 75° water. Our hike with the volcano was a lot of fun.

Quality of Experience
Food
The food at the restaurant was nothing special.
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

After being a little nervous about walking on the bridges, my guide helped me and made me comfortable with crossing all of the hanging bridges. We really enjoyed this activity

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Dec 19, 2022

Hi Linda, thank you very much for your comments! I'm very happy to know you have had a wonderful time in Costa Rica.
Pura Vida, Diego.

Extremadura Adventures
Spain | Nov 30 - Dec 6, 2022

Robert
Robert M.
Houston, TX | Reviewed on Dec 16, 2022
Kimkim paired us with Spanish travel specialist Irene who coordinated our 7-day drive through the Extremadura region southwest of Madrid, after we spent 10 days with friends in Sevilla and Madrid. With minimal Spanish fluency, my husband and I were nervous about driving on our own through the countryside for a week, but Irene managed every detail, allowing us to experience this extraordinary agricultural and historical region. She designed an itinerary that incorporated each destination we... Read more

Kimkim paired us with Spanish travel specialist Irene who coordinated our 7-day drive through the Extremadura region southwest of Madrid, after we spent 10 days with friends in Sevilla and Madrid. With minimal Spanish fluency, my husband and I were nervous about driving on our own through the countryside for a week, but Irene managed every detail, allowing us to experience this extraordinary agricultural and historical region. She designed an itinerary that incorporated each destination we requested and hit the mark in every respect, assuring that we felt safe and looked after throughout this part of our journey. She arranged the car rental, reserved exquisite hotels for no less than two-night stays as we requested, and arranged local English-speaking tour guides for each major destination we requested along the way. Although our tours ranged from laidback to frenetic, each guide was prompt, passionate, and informative, aimed to address our interests as well as share their favorite sites and stories, and helped us feel safe and welcome. The best guide for us was Álvaro with whom we spent two full days. An expert in the region’s “dehesa” and agrarian culture, Álvaro shared a thrilling visit to witness as hundreds of newly born lambs were vaccinated and marked to pair them with their mothers, a stroll among a herd of Iberian black pigs, and a tour and tasting at a family-run processing plant for curing ham. Álvaro also guided us through architectural antiquities in Plasencia and through the Monfragüe National Park, including a mountain top hike and birdwatching expedition, and provided two of the most outstanding culinary experiences of our trip: the tasting with the owner of the processing plant and a picnic with his colleague Esther at a panoramic mountainside location. We are grateful to Kimkim and to Irene for her understanding and for meeting our specific requests to create as seamless and stress-free a travel experience as possible.

Hotel Reviews
Hotel Hospes Palacio San Esteban
Salamanca

Wonderful hotel and experience. Comfortable modern room in this historic renovated convent. Excellent breakfast buffet and table service and one of the best dining restaurants of our three-week travel through Spain. Convenient location.

Authenticity & Character
Peaceful interior courtyard, lovely dining room and bar. Low-key restful throughout. Simple and elegant decorations for the winter holiday season.
Location
We parked once at the hotel and were able to walk everywhere to visit antiquities and local sites of interest. Safe and central location on a side street a few blocks from the Plaza Mayor.
Staff
Helpful front-desk staff. Highly attentive and professional dining room staff.
Cleanliness & Comfort
Clean, orderly. Felt pampered simply by the ambiance of the facilities.
Hotel Soho Boutique Casa Don Fernando
Caceres

Spacious corner room with a great view of the Plaza Mayor. Airy and bright but easy to black out the windows for sleep and quiet. Good breakfast in convenient dining room. Front desk staff were attentive and accommodating.

Authenticity & Character
Modern facility in charming renovated building with vestiges of antiquities.
Location
Could not have been better. Directly on the Plaza Mayor, just a few steps from the walled city and numerous bodegas, restaurants, and shops. Parking was a few blocks away, easily manageable one we understood the arrangements.
Staff
Front desk staff were helpful and attentive.
Cleanliness & Comfort
Very comfortable room and bed, well appointed.
Parador de Trujillo
Trujillo
Authenticity & Character
Quiet setting, lovely interior courtyard.
Location
great location with rooftop views of centuries old structures. Blocks from the central sites and walled city. Gorgeous sites well within walking distance.
Staff
Front desk staff were attentive and helpful.
Cleanliness & Comfort
Clean, simple, well appointed.
Activity Reviews
Guided tour in Caceres
Guided tour in Caceres
Cáceres

The tour began on the steps of the walled city, where we stood too long next to a loud generator that made it difficult to hear and understand our guide; we wish our guide had taken the initiative to step to a quieter spot much sooner. Our guide Javier was relatively low energy and, unfortunately, the night was cold and rainy, which detracted from the experience. Javier was well-informed and shared many intriguing stories and points of history. The sites themselves were stunning and beautifully lit at night. We did not know how long a tour to expect, so when Javier said at several points that we could go into a building or museum then or come back later on our own, we opted not to enter each time in order to walk and see more. In retrospect, I wish Javier had encouraged us to step inside from time to time to get out of the rain and cold. We were able to tour the walled city fairly thoroughly, and did return the next day, but might have enjoyed touring some of the interiors with Javier who had extensive knowledge about the architectural, political, religious, and art history of the city.

Quality of Experience
The walled city of Cáceres was fascinating, ethereal, and allowed a profound opportunity to imagine the lives of generations of inhabitants over the centuries.
Guides, Drivers and Staff
Guided tour in Merida
Guided tour in Merida
Mérida

The Roman ruins in Merida were our primary focus and we were thrilled to walk among the ruins of the theater, amphitheater, and Temple of Diana. These spots have enough authentic relics to ground the viewer in their historical relevance and enough restoration to give a feel of their awesome grandeur. Our guide Juan Luis, native to the city, was informed, funny, and responsible to attend to our interests and comfort. Right away, he stepped up to help us find parking, paced our walk among sites to match our interests and stamina, then recommended restaurants for us to access following the tour. He relayed stories of historical importance and reveled in trivia about the daily lives of ancient Romans which made his tour especially fun and engaging.

Guides, Drivers and Staff
We strongly recommend Juan Luis. His knowledge about local businesses and personalities added richly to our experience beyond the historical sites of interest.
Discover the Dehesa
Discover the Dehesa
Trujillo

Perhaps the highlight of our three weeks in Spain, the experiences our guide Álvaro shared in the dehesa met and exceeded our hopes for pastoral experiences of the Spanish countryside. He shared deep knowledge and passion for sustainable agriculture and demonstrated an impressive grasp of the intersection of politics, economics, geography, and biology in determining the past and likely future of this region. We got rare glimpses of the workings of animal husbandry due to his investment in and commitment to individuals who work the land and whose efforts maintain the local culture and economy. We strongly recommend this experience for anyone interested to get out of the urban centers and seek to learn about the people and culture of this region of Spain.

Quality of Experience
The sites and experiences on this day were varied, educational, and eye-opening, a welcome difference from our visits to urban areas in Spain. As we moved from one fascinating location to another, Álvaro provided informed commentary to make sense of the land we were traversing and its importance to the economy and culture of the region.
Guides, Drivers and Staff
Álvaro's passion for the dehesa was evident from the first moment of the tour. He was flexible to our interests and needs while being driven to share as much as possible about his extensive knowledge and intimate experience with this region and its people. For the full two days of our tour, he got us safely from place to place, making the experience both intriguing and restful. A bonus was meeting his colleague Esther who joined us for an exquisite picnic at the end of our tour.
Transport
Our guide drove us from place to place from early morning into the evening, allowing us to view the terrain and activities he was describing. This made the days feel safe and easy, and kept us from getting weary along the way.
Excursion in Monfragüe
Excursion in Monfragüe
Trujillo

A tour of this beautiful park was a great change from the urban areas we also visited on this trip to Spain. We enjoyed a mountaintop walk to an ancient Castillo offering amazing 360-degree panoramic view of the area, birdwatching with binoculars and a telescope the guide provided, and a delicious picnic provided by our guide.

Quality of Experience
We were lucky to have a beautiful fall day: sunny and cool. We enjoyed the hike, the vistas, and a great picnic at the end of the day.
Guides, Drivers and Staff
Our guide Álvaro drove us around safely, prioritized our interests and curiosity, and was keenly prepared for each of several varied activities. We felt very well catered to on this day.
Guided tour in Salamanca
Guided tour in Salamanca
Salamanca

This was a busy tour both because there was much to see and because our guide kept a fast pace to cover a number of sites in limited time. His knowledge and passion of this hometown were evident as was his professional commitment to being a guide. He encouraged us to return later to visit several sites we passed; we were able to return to a couple of them but the initial tour was so rushed that we could not get our bearings and had difficulty finding some locations when we tried to return. Nevertheless, Salamanca was one of our favorite cities to visit in Spain due to its remarkable architecture, profoundly significant 15th-century history regarding discoveries of the "new world," and the presence and influence of the third-oldest surviving university in Europe.

Quality of Experience
We greatly enjoyed touring the university buildings and learning the historical functions of particular classrooms and significant spaces. We were fascinated learn highlights of the history of the university and its alums and leaders and to see the mix of architectural influences on major buildings across centuries of varied cultural, religious, and political influences. We enjoyed the vibe of the city and the mere experience of walking within the central areas.
Guides, Drivers and Staff
Our guide had extensive information about the university and the political and religious history of the city.
Local specialist: Irene Carravilla
Irene
Irene Carravilla
Local specialist in Basque Country | Replied on Dec 19, 2022

Dear both,It was a pleasure for me and my GenuineSpain colleagues to be your local hosts in our country.
We really appreciate your words and they help us to keep improving and offering responsible tourism experiences in Spain and Europe.
A big hug and we hope to have you back in Spain in the future.
Irene Carravilla, Susana and Giulia
GenuineSpain

Memorable Morocco trip ever!
Morocco | Oct 28 - Nov 6, 2022

R
Rajeshwari N.
West Bloomfield Township, MI | Reviewed on Dec 16, 2022
What a wonderful trip with a lifetime full of memories! Starting with Yassine who helped me plan out our trip meticulously to every last detail, keeping in constant touch over the 2 year period of our planning and finally making the trip due to Covid! He was wonderful, patient and very prompt in his responses. Amine our driver stayed with us all 10 days and was a wonderful, energetic and very patient resource with lots of local knowledge. He never rushed us and moved us just from point to... Read more

What a wonderful trip with a lifetime full of memories! Starting with Yassine who helped me plan out our trip meticulously to every last detail, keeping in constant touch over the 2 year period of our planning and finally making the trip due to Covid! He was wonderful, patient and very prompt in his responses. Amine our driver stayed with us all 10 days and was a wonderful, energetic and very patient resource with lots of local knowledge. He never rushed us and moved us just from point to point but ensured we were satisfied and saw everything we wanted to see and our heart was full before we moved to the next venue. He was such a great company during the road trip and kept us engaged and shared his lovely Moroccan culture and traditions. He took is to some unique and wonderful local places for meals as we requested. He was very courteous and helpful. I have never felt so safe in a country before walking the streets at all times. There are lots of check points and lots of armed police and guards through the city so you feel safe all the time. All the local folks are extremely friendly and warm people. Very welcome people. All our riad stays were exceptional with a very warm and friendly staff! Sa'ed at Marrakesh especially at Riad Anita was wonderful. He accommodated a very early 7 am departure but making us hot, fresh breakfast and didn't give us a premade to go breakfast packet. Just felt warm and welcomed through our visit. This trip, beauty of Morroco and the warmth of the local people will always stay close to our heart. Would highly recommend Yassine and Kim Kim travels and Amine for any of your future travels to Morocco!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Dec 21, 2022
Dear Rajeshwari, Thank you so much for the review! I just can't believe that this trip finally happened after postponing it so many times due to Covid-19. It has been a pleasure working with you to plan your Morocco trip and I want to thank you so much for being so understanding and flexible. I'm glad to hear that you felt so safe with Amine and that he went above and beyond to make sure that you were enjoying your trip. We are so proud of our drivers, they all do an amazing job and we are... Read more

Dear Rajeshwari, Thank you so much for the review! I just can't believe that this trip finally happened after postponing it so many times due to Covid-19. It has been a pleasure working with you to plan your Morocco trip and I want to thank you so much for being so understanding and flexible. I'm glad to hear that you felt so safe with Amine and that he went above and beyond to make sure that you were enjoying your trip. We are so proud of our drivers, they all do an amazing job and we are so lucky to have them. I'm so happy to hear that you enjoyed your riads. I give credit to our local team in Morocco who work hard every day to select the best accommodations for our travelers. It really warms my heart to hear that you felt safe and that you found Moroccan people warm and friendly. Thank you again so much for everything!!

My heartfelt thanks to EMI for diligently fin...
Chile | Nov 11 - Nov 20, 2022

J
Janet A.
Venice, FL | Reviewed on Dec 16, 2022
My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU! Janet Read more

My heartfelt thanks to EMI for diligently finding our stargazing picture of Nov. 12. Just a picture of all of us, but it is such a wonderful memory and does mean a lot. THANK YOU!

Janet

Hotel Review
Tierra Patagonia Hotel & Spa
Torres del Paine

The best hotel I've ever had the pleasure of staying in. They have EVERYTHING right. Perfect! Till next time... Janet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 22, 2022

Thank you so much, Janet!!

I'm so happy to know that you had a great time in Chile!
That photo is really beautiful to always have with you and in memories of this trip that you could share together 🥰

My best wishes!
Emi!

Sergio is the best. Honestly he had so much p...
Costa Rica | Dec 1 - Dec 13, 2022

Marko
Marko A.
United Kingdom | Reviewed on Dec 16, 2022

Sergio is the best. Honestly he had so much patience and was so helpful with every aspect of the trip. He would have your back all the way! And Costa Rica is the best, thanks Sergio, thanks serendipity and thanks Kim Kim for making such an amazing trip possible. Pura vida!

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Dec 16, 2022

¡Marko, me alegra muchísimo que hayás tenido una excelente experiencia en Costa Rica!
Thank you very much for your review, it was really nice to know you and help you on putting together your trip. Pura Vida Marko!

Our trip to Ecuador for our honey moon was in...
Ecuador | Nov 25 - Dec 8, 2022

K
Kayla H.
Canada | Reviewed on Dec 15, 2022
Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!! We... Read more

Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!

We went to Galápagos Islands for the end of our trip and again we were taken back by our experience. We absolutely loved our time here. Our lovely tour guide Ricardo greeted us in the Baltra airport and guided us to the beautiful island of Santa Cruz and from there we spent a couple days touring that island and then taking a boat to islabella island for a few days.

Our experience in Ecuador will be a trip that will be hard to top, and we truly think it should be on top of everyone’s bucket list!!!

We can’t thank Kim Kim travel enough for everything and being so accommodating (i failed to previously mention that our flight got cancelled and we almost missed a full day but Juan reorganized everything and we were able to still hit every activity on our itinerary).

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Close to downtown and close walking distance, right across from a waterfall and hot springs
Staff
Cleanliness & Comfort
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Replied on Dec 16, 2022

Dear Kayla,

Thank you very much for taking the time to share such an incredible comment with us, we are really glad that you and Stephen enjoyed your trip to the fullest. We wait for you in a next opportunity here in Ecuador. A big hug from sunny Quito.

Juan :)

Trip of a Lifetime
Costa Rica | Dec 2 - Dec 13, 2022

Maxeen
Maxeen C.
Canada | Reviewed on Dec 15, 2022
Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty: Days 1-5: La Fortuna We were picked up by our lovely drivers,... Read more

Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty:

Days 1-5: La Fortuna

We were picked up by our lovely drivers, who I wish I could remember the names of as we met so many amazing people - I really should have written it all down! They made great conversation for the long drive from Liberia, and got us there safely. Our hotel, Brisas Arenal, was unreal. Our room was clean, the beds comfortable, but the best part was the outdoor patio with hammock overlooking the volcano and surrounded by jungle. We booked the Arenal Hanging Bridges and Tabacon Hot Springs & Dinner tour. Alonso was our tour guide and it was so fun! Tabacon is an absolute must and the dinner was delicious. This might have been my favourite tour of the trip. We also did the Sloth and Bird walk, which was the only time we saw sloths thanks to Jose! We saw 4 and he was apologetic that we didn't see more, but he didn't need to be. We were so happy - and we even saw some poison dart frogs that we definitely would not have seen without a guide!

Day 5-8: Monteverde

This was where we switched up the hotel, so we actually didn't book it through Kimkim, but they arranged the transportation from La Fortuna and it was an exhilarating experience! The boat ride across Lake Arenal was lovely. It was my least favourite bus ride (very terrible road conditions and uncomfortable seats), but I would not have travelled there any other way. The scenery through the mountains was incredible! I could not keep my eyes away from the window as those views - wow. Our first day was spent doing the chocolate, coffee and sugar cane tour and it was very informative! You can tell the guide truly enjoys what he does and it was great to learn all the process of how these things are made and produced, along with the rich history.

Day 8-12: Nosara

My favourite place and hotel of the whole trip! Another adventure on the road as the last hour or so is on dirt roads, and all the roads in Nosara are dirt roads which makes it an even more special place. We checked into the Hotel Guiones (formely the Gardens hotel), and was greeted by Specialle, who was lovely and recommended great restaurants and things to do. We did not book any excursions as we wanted to relax on the beach and just enjoy the end of our trip with no place we had to be. The hotel was a 6 minute walk to the beach, so you can surf every morning! We made use of their outdoor yoga pad. The rooms was surrounded by tropical plants and the sound of howler monkeys in the morning. While swaying on the hammock, you can hear the iguanas pitter pattering on the roof. The pool was an excellent addition on the hot afternoons, and the bar, El Local, made the best Chiliguaros that we enjoyed our last night! I will definitely be here again.

This truly was a trip of the lifetime, and I am so grateful to Brittany and those who made it so special. We could not have done it without them!

Hotel Reviews
Brisas Arenal Hotel
La Fortuna

Our room was clean, the beds comfortable, but the best part was the outdoor patio with hammock overlooking the volcano and surrounded by jungle. Just a short taxi into the town for meals, but we did have a couple dinners at the restaurant on side, which we very much enjoyed.

Authenticity & Character
Location
amazing view of the volcano, even with cloud cover
Staff
Cleanliness & Comfort
Senda Monteverde Hotel
Monteverde

Senda is a short 10 minute walk into town, however I should add that the way back is all uphill! They had wonderful activities on site, we took advantage of an afternoon yoga class after a long hike. Amazing breakfast and cocktails.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Guiones (Formerly The Gardens Hotel)
Nosara

My favourite place hotel of the whole trip! We were greeted by Specialle, who was lovely and recommended great restaurants and things to do. She recommended we book a paddling tour of the mangrove, which we did and so glad we did! We made use of their outdoor yoga pad which included all the mats and blocks. The rooms was surrounded by tropical plants and the sound of howler monkeys in the morning. While swaying on the hammock, you can hear the iguanas pitter pattering on the roof. The pool was an excellent addition on the hot afternoons, and the bar, El Local, made the best Chiliguaros that we enjoyed our last night! I will definitely be here again.

Authenticity & Character
Location
Staff
I wanted to Surf for maybe an hour the very last morning, and Jorge helped with the board the night before. Thank you!!! And the restaurant staff - amazing.
Cleanliness & Comfort
Activity Reviews
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

This was the only time we saw sloths the whole thanks to Jose! We saw 4 and he was apologetic that we didn't see more, but he didn't need to be. We were so happy - and we even saw some poison dart frogs that we definitely would not have seen without a guide! He dropped us off in town after so we could explore the shops and restaurants.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde

Our first day was spent doing the chocolate, coffee and sugar cane tour and it was very informative! You can tell the guide truly enjoys what he does and it was great to learn all the process of how these things are made and produced, along with the rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk & Tabacon Hot Springs & Meal
Arenal Hanging Bridges Guided Walk & Tabacon Hot Springs & Meal
Arenal/La Fortuna

Alonso was our tour guide and it was so fun! Saw a lot of wild life and he was very knowledgeable about the area. Tabacon is an absolute must and the dinner was delicious. This might have been my favourite tour of the trip.

Quality of Experience
Food
The ceviche was unreal and beef tenderloin - amazing
Guides, Drivers and Staff
Transport
Local specialist:

Buenos Aires and Patagonia
Patagonia | Nov 14 - Dec 12, 2022

W
Willard R.
Westbrook, ME | Reviewed on Dec 15, 2022
The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and...
Read more

The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and driver Fabio, went out of their way to make our few days there memorable. We felt we made some true friendships and had a glimpse of authentic Argentina.
The Explora Hotel experience was one of our most memorable experiences. We didn't understand how it worked, but the all-inclusive experience was fantastic.
Our transition in Puenta Arenas was a bit more confusing. We didn't get timely notification of our transportation arrangements, and the Rey Don Felipe Hotel had us in a tiny room, with no window and a shower in the corner of the room. However, any time we reached out to the tour concierge service, we got a quick response and solution, if needed.
We will use the Kim-Kim platform again.

Hotel Reviews
Explora Torres del Paine
Torres del Paine

From the moment you are greeted at the door, to the moment you leave, everything you can imagine is taken care of. The sleek styling and unbelievable view have you feeling transported to paradise. The individual planning of all the activities that are offered help with that overwhelmed feeling of how to explore this massive national park. The food was delicious and copious and the rooms, simple but luxurious at the same time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything! Walking poles to use, hiking snacks, open bar, good coffee!
Hotel Alma Sur
Punta Arenas

Large hotel, with a dated decor. Common spaces were minimal. We were given a very small room big enough for a queen bed (mattress was marginal) and two small night tables, a small desk, and the bathroom sink was in the room. A 3x3 shower was tucked in an alcove; the toilet in a small closet. No room for suitcases. It was an interior room off a small bricked outside place, so the shade was down. I expect there are other rooms of a more standard quality available. We made do for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was very small.
Arakur Ushuaia Resort & Spa
Ushuaia

Top notch hotel, with grand styling and top-of-the-hill views! Rooms were standard, with large bathrooms. We had a rear-view room but given that you can look out onto the Beagle Channel from all other locations, it wasn't a problem. We love the outdoor heated infinity pool. There is a regular shuttle available if you want to explore the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Very spacious hotel with a nice pool area. Rooms were large, good beds. It's a bit far out of town, but they do offer shuttle service if you want to explore. Nice to have a restaurant and a bar that serve food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten

This hotel has a very Austrian feel. Our room was very large and beds were comfortable. There's a restaurant on site, and breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Leandro Zamprogno
Leandro
Leandro Zamprogno
Local specialist in CORDOBA | Replied on Dec 27, 2022

Dear Willard, hope you are fine and happy to be back home :)

It was such a pleasure to have you in Argentina and Chile after the looong planning period! I'm happy to know you have enjoyed your time with us that much!

Thank you for your lovely feedback, especially the one for AlmaSur, we have forwarded this to the hotel too.

Hope to have you again with us :)

A memorable 1 year anniversary!
Morocco | Dec 1 - Dec 11, 2022

P
Paaree S.
United Kingdom | Reviewed on Dec 15, 2022
Sharon's proposed itinerary was excellent- we covered way more of Morocco than we ever imagined we would, without feeling too rushed or as though we had not seen enough of each city. There was also flexibility in tailoring the trip to our requirements based on our interests, budget and timeframes. Sharon was also very easy to contact via Whatsapp if required.
Our guide and driver, Rafiq was excellent- he followed the itinerary but also provided flexibility whilst on the ground to alter the...
Read more

Sharon's proposed itinerary was excellent- we covered way more of Morocco than we ever imagined we would, without feeling too rushed or as though we had not seen enough of each city. There was also flexibility in tailoring the trip to our requirements based on our interests, budget and timeframes. Sharon was also very easy to contact via Whatsapp if required.
Our guide and driver, Rafiq was excellent- he followed the itinerary but also provided flexibility whilst on the ground to alter the schedule if we wanted to do something different. He was friendly, helpful, knowledgable and made us feel safe and comfortable wherever we went.
A highlight was being able to watch Morocco's World Cup victory against Spain at a local cafe with true local fans- what a buzz! The camping experience in the sand dunes of Merzouga was so surreal- we loved taking the camels to our campsite and arranged to ride quad-bikes on the way back the following morning. Our local guides in Fes, Volubilis, Dades Valley and Marrakech were all fantastic- we learned so much about the history and culture of Morocco. A wonderful and memorable way to spend our 1st wedding anniversary :)

Local specialist: Sharon Louthian

Perfect Trip to Vietnam!
Vietnam | Nov 29 - Dec 14, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 15, 2022
From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was... Read more

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was seamless and comfortable throughout our stay. All hotel selections were perfect for our preferences. We are kimkim veterans and continue to explore options with this amazing company in our travels. We could not have selected a better partner to make our honeymoon amazing!

Hotel Reviews
Bhaya Classic
Quang Ninh

We enjoyed our cruise with this company. Great service! We especially appreciated the honeymoon surprises throughout our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phong Nha Farmstay
Phong Nha

We loved our stay here in the Farmstay. The room, views, and staff were amazing. Great amenities and easy access to sites in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jack Bartholomew

All tours provided were on time
Argentina | Oct 19 - Nov 3, 2022

Ricardo
Ricardo M.
San Jose, CA | Reviewed on Dec 15, 2022
All tours provided were on time Read more

All tours provided were on time

Hotel Review
Novapark
Santiago

Hotel was good but the location was on a shady area. Not safe for tourists

Authenticity & Character
Location
Not in a safe part of Santiago
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso

We are so incredibly happy with our first exp...
Jordan | Nov 11 - Nov 18, 2022

N
Nadia S.
East Tremont, NY | Reviewed on Dec 15, 2022

We are so incredibly happy with our first experience booking a vacation through KimKim. Samir was wonderful and very accommodating to our needs on such short notice. He was able to get us to every site we wanted to see and connected us with the BEST tour guide in Jordan. The memories we made will last us a lifetime and we cannot wait to come back! Thank you for everything, Samir

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Dec 15, 2022

Hi Nadia
it was my pleasure and honor.
looking forward to see you again
Be well and safe
Samir

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.