Kimkim Trip Reviews

4.8
Based on 19,810 ratings
Read 19,810 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

My friend and I had the MOST AMAZING London/P...
England | Sep 25 - Oct 1, 2025

A
Amy G.
Allentown, PA, USA | Reviewed on Jan 01, 2026
My friend and I had the MOST AMAZING London/Paris adventure that was organized by Kate on the kimkim platform. We went in September 2025 and still talk about this trip daily. We are planning our 2026 adventure with her now! Read more

My friend and I had the MOST AMAZING London/Paris adventure that was organized by Kate on the kimkim platform. We went in September 2025 and still talk about this trip daily. We are planning our 2026 adventure with her now!

Hotel Reviews
Hôtel du Petit Moulin - Small Luxury Hotels of the World
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Academy London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jan 12, 2026

Dear Amy and Alan,

Thank you so, so much for your beautiful message!Reading your words filled my heart with so much joy. It means the world to me to know that your London and Paris adventure left such wonderful memories and that you still talk about it — that’s the greatest compliment I could ever receive.

It was an absolute pleasure planning your journey, and I’m beyond excited to be working with you again on your 2026 adventure. I can’t wait to create another beautiful chapter of memories for you.

Warmest wishes,
Kateryna

We just returned from our 7-day Morocco trip....
Morocco | Dec 25 - Dec 31, 2025

J
Jon and Darlene G.
Newark, NJ | Reviewed on Jan 01, 2026
We just returned from our 7-day Morocco trip. We had a wonderful time. All of the arrangements went very smoothly despite a short-notice reschedule of a couple excursions due to weather disruptions, which is an absolute credit to KimKim and the supporting tour companies (especially Original Travels). Our driver, Hamza, was incredibly punctual and got us everywhere we needed to be and expertly navigated us through the pure chaos that is Moroccan traffic. The hotels and Riads we stayed in... Read more

We just returned from our 7-day Morocco trip. We had a wonderful time. All of the arrangements went very smoothly despite a short-notice reschedule of a couple excursions due to weather disruptions, which is an absolute credit to KimKim and the supporting tour companies (especially Original Travels). Our driver, Hamza, was incredibly punctual and got us everywhere we needed to be and expertly navigated us through the pure chaos that is Moroccan traffic. The hotels and Riads we stayed in were comfortable and accommodating.

Our individual tour guides were each friendly and took us through the locales while giving a rich history of the sites. The guides for the Roman ruins at Volubilis and Fez Medina were standouts and the hot air balloon ride was the absolute highlight of the trip. Our trek into the Imlil Valley was a lovely way to end the trip and the food served by the Berber family that was kind enough to host us was delicious, enhanced further by the wonderful view of the valley from their home.

The one area that could have been better (maybe) was in the planning stage. Our itinerary necessitated fairly long drives on many of the days and it might have been helpful for KimKim to have provided more recommendations within the itinerary to perhaps minimize that further. That said, the itinerary checked off a large swath of the experiences we wanted to have in the relatively short duration of the trip, so it may have been the best one for us. Regardless, the countryside was quite beautiful and our driver Hamza made the journey comfortable.

Thank you again for the wonderful experience!

Hotel Review
Riad Bayti
Marrakech

Don't let the location fool you! Despite its specific location on what felt to be a very deserted alley, further complicated by Apple Maps' inaccuracy on how to get to it (Google Maps knows the correct location and will get you there, so use it instead), it was a very comfortable stay and very central to the heart of Marrakech. It made for a great home base from which to explore the market and maze of alleyways. The staff was extremely friendly and accommodating!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh

A lovely little hike to a waterfall and then onward (upward) to the village for a delicious lunch overlooking the valley, offering yet another taste of the variety of terrain and culture that Morocco offers (especially in late December...solid Tibetan vibes at play). The one element that didn't quite meet our expectation, though not specifically a negative, was that we didn't actually each lunch with anyone from the family hosting it. The food was very delicious and the setting on the house terrace was comfortable with fantastic views, but we were a little bummed to not have the opportunity to talk more with the family hosting us. Nonetheless, it was still a very positive experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

The Roman ruins at Volubilis were an absolute highlight of the trip. Our guide was excellent and provided a colorful history of the site.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 03, 2026
Hi Jon and Darlene, Thank you very much for your lovely review. We’re happy to hear that you had a great time in Morocco and that the trip went smoothly, even with the weather changes. We’re glad Hamza took good care of you and made the drives comfortable, and that you enjoyed the guides, accommodations, and key experiences like the hot air balloon and Imlil Valley. Thank you as well for your feedback on the planning and drive times. We truly appreciate it and will keep it in mind for... Read more

Hi Jon and Darlene,

Thank you very much for your lovely review. We’re happy to hear that you had a great time in Morocco and that the trip went smoothly, even with the weather changes.

We’re glad Hamza took good care of you and made the drives comfortable, and that you enjoyed the guides, accommodations, and key experiences like the hot air balloon and Imlil Valley.

Thank you as well for your feedback on the planning and drive times. We truly appreciate it and will keep it in mind for future trips.

Thank you again for traveling with us and with KimKim and Original Travels. We hope to welcome you back to Morocco again in the future.

Best Wishes,
Abdel

Wonderful Trip! A few suggestions for improvement. Abdul is a star!
Morocco | Dec 21 - Dec 31, 2025

Jennifer
Jennifer M.
Chicago, IL | Reviewed on Jan 01, 2026
Our driver Abdellatif (Abdul) was exceptional - a wonderful resource and super flexible. We would not have enjoyed the trip nearly as much without his knowledge and skills. A huge asset! During our trip, we visited much of the country -rural areas as well as cities and the desert. Given the time of year, I do wish we had a bit more information about accommodations prior to arrival. A couple of the riads were very cold and we may have opted to stay outisde the medina in a few instances.... Read more

Our driver Abdellatif (Abdul) was exceptional - a wonderful resource and super flexible. We would not have enjoyed the trip nearly as much without his knowledge and skills. A huge asset! During our trip, we visited much of the country -rural areas as well as cities and the desert. Given the time of year, I do wish we had a bit more information about accommodations prior to arrival. A couple of the riads were very cold and we may have opted to stay outisde the medina in a few instances. In country communication with the KimKim representative was challenging at times - missed calls, lack of understanding. We figured it out but it was not seamless. Local guides were always courteous and friendly. A couple of negatives about tours: in several instances we stopped at specific merchants where we felt pressure to purchase their wares; the food tour in Marrakesh had several sketchy 'stops.' If foreigners are on a food tour, the stops should be vetted ahead of time for cleanliness standards. Lastly, on the night before our early flight, I would have preferred to stay in a hotel outside the medina. We spent the majority of our last day traveling to Marrakesh and transferring ourselves to the riad due to the city congestion. In general, Morocco is a fabulous country with very warm and welcoming people.

Hotel Reviews
Riad Chergui
Marrakech

Friendly staff. Chilly rooms in winter; would probably be nice in the heat of summer. Steep, narrow steps to rooms. Center courtyad with pool. Traditional family-style breakfast. Rooms are dimly lit with limited outlets - so you can charge your phone or have the light on.

Authenticity & Character
Traditional riad.
Location
Good location for exploring the medina.
Staff
Friendly efficient staff.
Cleanliness & Comfort
Rooms were clean but very chilly.
Dar El Kébira
Rabat

Riad was clean and staff friendly. Challenging to find this riad in the Medina. Long walk for those with mobility issues. Narrow, steep steps for breakfast (served on roof terrace).

Authenticity & Character
Traditional breakfast
Location
Located deep in the medina; challenging to find.
Staff
Friendly, helpful staff.
Cleanliness & Comfort
Clean rooms.
Riad Ksar Ighnda
Ait Benhaddou

Beautiful, large riad. Exceptional grounds and attentive staff. We enjoyed massages in the spa. Dinner buffet was tasty and a wide variety of items. Bar served alcohol and was a cozy spot to hang out. Wish we had another night to fully experience this riad!

Authenticity & Character
Very large; felt more like a hotel.
Location
Located near the desert. Need transportation to explore anything outside the hotel.
Staff
Friendly, attentive staff.
Cleanliness & Comfort
Very clean, rooms were warm.
Riad El Yacout
Fès

Fabulous staff; very clean. Rooms are nice sized. Excellent traditional Moroccan breakfast. We had dinner there one evening and it was also very tasty. Larger riad so the feel is more like a hotel. Laundry service available and always a staff member to help if you need something.

Authenticity & Character
Center courtyard (enclosed). Dinner and breakfast served here.
Location
Great location in the Medina.
Staff
Incredible friendly, super attentive and kind.
Cleanliness & Comfort
Very clean, large rooms.
Riad Azzar
Marrakesh

Positives: Very clean. High quality linens and towels. Rooftop with chaise lounges for enjoying the sun. Very friendly staff. We departed before breakfast so no comment on food. Negatives: Rooms were very cold. We arrived for check-in at 2 pm and hoped to have dinner at the riad. Lots of advertisement on the riad site about their delicious dinners. We were informed that the request for dinner must be made 'earlier.' I would suggest that be communicated to guests before their arrival. Also, the rooms all had the faint scent of dirty water - perhaps how the linens are washed or maybe just dampness?

Authenticity & Character
Small riad (6 rooms); nice center pool/courtyard.
Location
Located in the medina.
Staff
Very friendly.
Cleanliness & Comfort
Very clean.
Riad Madu Desert Camps
Merzouga

Really fun overnight experience! Fireside entertainment after dinner was super fun. Dinner served family style - mix of Moroccan foods. Tents were warm and comfortable, despite the cold. Hot water was inconsistent, but for one night it was do-able. Camel trek to camp was a unique experience!

Authenticity & Character
Location
Staff
Super friendly, fun and attentive!
Cleanliness & Comfort
Sheets a bit sandy but it is the desert!
Activity Reviews
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Morocco

Long travel day but with several stops. Interesting to see the varied geography.

Transfer from Rabat to Marrakech
Morocco

Abdul is an excellent driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Rabat
Afternoon Guided Tour in Rabat
Morocco

Our guide was super friendly with a great sense of humor. We enjoyed seeing the majority of sites around the city - palace, kasbah, mausoleum, historical tidbits. A nice change from walking through medinas.

Quality of Experience
Great guide, interesting & varied sites around Rabat.
Guides, Drivers and Staff
Transport
Abdul is amazing!
Guided Tour in Fes
Guided Tour in Fes
Fes

Really interesting tour of Fes - artisans, weaving demonstration, tannery and sites within the medina.

Quality of Experience
Guides, Drivers and Staff
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh

Good tour of Marrakech highlights. We definitely felt pressure to purchase from the shops our guide visited.

Quality of Experience
Guides, Drivers and Staff
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

This evening tour was a lot of fun to see the medina/market in the evening. Many stops on this tour so go hungry! My one concern is that the stops need to be vetted for health practices. 2/4 in our party experienced serious stomach issues following this tour. There were a couple of stops with very sketchy food preparation standards. The visit to the spice shop was excellent. We really enjoyed learning about the various spices and uses.

Quality of Experience
Better vetting of the stops -street food is always questionable for foreigners but please select options with some level of health practices in food preparation.
Guides, Drivers and Staff
Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes

This was a highlight of our trip - Volubilis is an amazing site. Despite poor weather (cold and rainy), it was an incredible place to visit. The guides at Volubilis and Meknes were both wonderful. We thoroughly enjoyed this day. Having visited Roman ruin sites throughout the world, the level of intact mosaics was exceptional.

Quality of Experience
Guides, Drivers and Staff
Great guides in both Volubilis and Meknes
Transport
Abdul is amazing!
Local specialist: Hakim ALIBOUCHE

The purpose of my trip was aurora photography...
Norway | Dec 21 - Dec 30, 2025

R
Rachmat G.
Singapore | Reviewed on Jan 01, 2026
The purpose of my trip was aurora photography hunting in small group (5-6 people). I expect the local specialist can arrange as I have explained at the beginning. In fact she arranged 2 (two) session aurora chasing which very similar and it's not a photography session. It's just for tourist who want to see aurora. However, to be fair, the hotel was good, other excursions also good, apart of sudden cancelation of an excursion from the operator. Read more

The purpose of my trip was aurora photography hunting in small group (5-6 people). I expect the local specialist can arrange as I have explained at the beginning. In fact she arranged 2 (two) session aurora chasing which very similar and it's not a photography session. It's just for tourist who want to see aurora. However, to be fair, the hotel was good, other excursions also good, apart of sudden cancelation of an excursion from the operator.

Hotel Review
Clarion Hotel the Edge
Tromsø

the breakfast is very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jan 02, 2026

Dear Rachmat.

Thank you for your feedback! We are glad you had a good experience

Philippines Trip
Philippines | Dec 22 - Dec 31, 2025

Kim
Kim D.
Los Angeles, CA | Reviewed on Jan 01, 2026
Leo was extremely helpful and truly listened to our needs and wants for our trip to the Philippines. He was very knowledgeable and always responded quickly to my questions. The hotels Leo chose for us were beautiful and perfectly suited to our preferences. When we arrived in Manila, we spent one day on our own. The next day, our tour guide Ana and her husband John picked us up for a canoeing trip and then dropped us off at Planet Dive Resort. The resort was beautiful, and we spent two... Read more

Leo was extremely helpful and truly listened to our needs and wants for our trip to the Philippines. He was very knowledgeable and always responded quickly to my questions. The hotels Leo chose for us were beautiful and perfectly suited to our preferences.

When we arrived in Manila, we spent one day on our own. The next day, our tour guide Ana and her husband John picked us up for a canoeing trip and then dropped us off at Planet Dive Resort. The resort was beautiful, and we spent two wonderful nights in Anilao. Ana and John later picked us up and drove us back to Manila. They were amazing hosts—kind, attentive, and they took great care of us throughout the trip.

Ana continued to stay in touch during our visit, which was incredibly helpful and reassuring. Overall, we had a fantastic experience.

We would highly recommend KimKim to anyone looking for help planning a trip to the Philippines or anywhere else in the world.

Activity Reviews
Island hopping in Boracay
Island hopping in Boracay
Boracay

Celcine, was wonderful. She took us to crystal cove and then snorkeling. It was a fun day.

Quality of Experience
Guides, Drivers and Staff
Transport
Taal Town,  Tagaytay and Taal Volcano
Taal Town, Tagaytay and Taal Volcano
Philippines

This excursion was interesting in Taal, but we were unable to go to the volcano because it is active. John and Ana did make a few stops so we could get a better look.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Sailing in Boracay
Sunset Sailing in Boracay
Boracay

This was a highlight of our trip. We all enjoyed this fun sunset sailboat trip. It was not what we expected, but it was 100 times better than what we expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Anilao Snorkeling Day Tour
Anilao Snorkeling Day Tour
Anilao, Batangas

Alan our tour guide was wonderful. He knew I didn’t swim very well so he let hold onto the life preserver and took me around to see all the fish and coral. On our last snorkeling stop he led my husband and daughter to see multiple sea turtles.

Quality of Experience
Guides, Drivers and Staff
Alan
Transport
Pagsanjan Falls Day Tour
Pagsanjan Falls Day Tour
Anilao, Batangas

This excursion was wonderful and one of our favorite memories. It was relaxing and peaceful along the river. The waterfalls were beautiful. Our tour guide was very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Jan 05, 2026

Hi Kim,

Thank you for your review and I'm glad that you had a fantastic Philippine experience! Great photos --- looks like you guys really had a wonderful time. It was a pleasure for my team to show you the country and we hope to take you on another adventure in the future!

-Leo

Moonika was wonderful to work with in plannin...
Finland | Dec 26 - Dec 31, 2025

B
Betty C.
Houston, TX | Reviewed on Jan 01, 2026
Moonika was wonderful to work with in planning a family trip for 10 to Finnish Lapland. She was so responsive through the process and during our trip. We packed so much into our days: overnight Santa Express from Helsinki to Rovaniemi, Santa’s village, a magical reindeer ride, ice fishing, snowmobiling, husky dog sledding (everybody’s favorite!)…and on our last night in the Arctic Snow Hotel the northern lights put on a nice display! The most impressive thing about having Moonika’a help... Read more

Moonika was wonderful to work with in planning a family trip for 10 to Finnish Lapland. She was so responsive through the process and during our trip. We packed so much into our days: overnight Santa Express from Helsinki to Rovaniemi, Santa’s village, a magical reindeer ride, ice fishing, snowmobiling, husky dog sledding (everybody’s favorite!)…and on our last night in the Arctic Snow Hotel the northern lights put on a nice display! The most impressive thing about having Moonika’a help was the pre-scheduling of larger vehicle transportation for our group to every activity. No hitches along the way, and detailed, stress free planning made this such a delightful vacation!

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Jan 03, 2026

Hello Betty,

Thank you so much for this lovely feedback. It truly means a lot to hear that you and your family had such a memorable time in Lapland. I’m really glad everything ran smoothly and that you could enjoy so many special experiences together. It was a pleasure helping plan your trip, and I hope to have you as our guests again in the future.

Happy New Year!
Moonika

Francisco helped us design our perfect trip
Chile | Dec 21 - Dec 30, 2025

Keith
Keith B.
Ashburn, VA | Reviewed on Dec 31, 2025
Francisco helped us design our perfect trip to Patagonia and Atacoma. He gave us options for various tours and recommended the must see sites at each location. It was patient and worked through multiple relations as we find tuned the number of days in each part of the trip. Once we picked exactly what he wanted to do, he arranged all of the hotels, tours, transfers, and in country flights. Everything went flawlessly minus one hiccup with a tour in Santiago but kimkim immediately found us... Read more

Francisco helped us design our perfect trip to Patagonia and Atacoma. He gave us options for various tours and recommended the must see sites at each location. It was patient and worked through multiple relations as we find tuned the number of days in each part of the trip. Once we picked exactly what he wanted to do, he arranged all of the hotels, tours, transfers, and in country flights. Everything went flawlessly minus one hiccup with a tour in Santiago but kimkim immediately found us another option that worked out even better.

Highly recommend kimkim and Francisco. Their website allows them to communicate very effectively and we received the information we needed for the next day every evening. We didn’t have to spend any time hunting for tickets, boarding passes, etc.

Finally, the hotels were great and very comfortable.

Hotel Reviews
Hotel Las Dunas
El Calafate

The most beautiful view you could imagine. The hotel, like most hotels in the town, or a little further from the center then you might expect but it was not at all inconvenient. We walked in several times but also there are taxis. Property isn’t fancy but it is clean, family friendly, and perfect for a trip to Patagonia. Highly recommend!

Location
The view of the lake is incredibe
Staff
Very friendly!!
Hotel La Casa de Don Tomás
San Pedro de Atacama

Excellent hotel! 7 minute walk to town with a pool and clean modern rooms. The buffet breakfast was really good and dinner options were delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean rooms and good housekeeping
Activity Review
Glacier Perito Moreno + Navigation
Glacier Perito Moreno + Navigation
El Calafate

This is an absolute must. The overall experience is fantastic. The boat is clean with great Internet service and the views are unbelievable. They take you to a restaurant in the park for lunch and bring you right up to the glaciers. The trip from town is surprisingly short so it does not become a very long day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 05, 2026
Hi Keith, Thank you so much for taking the time to share such a thoughtful review — I really appreciate it! It was a pleasure helping you design your trip to Patagonia and Atacama, and I’m so happy to hear that everything came together so well. I’m glad the planning process, communication through kimkim, and the day-to-day logistics made the trip smooth and stress-free. Even with the small hiccup in Santiago, I’m happy we were able to quickly turn it into an even better experience. Thanks... Read more

Hi Keith,

Thank you so much for taking the time to share such a thoughtful review — I really appreciate it! It was a pleasure helping you design your trip to Patagonia and Atacama, and I’m so happy to hear that everything came together so well.

I’m glad the planning process, communication through kimkim, and the day-to-day logistics made the trip smooth and stress-free. Even with the small hiccup in Santiago, I’m happy we were able to quickly turn it into an even better experience.

Thanks as well for sharing your feedback on the hotels and the Perito Moreno Glacier experience — that’s incredibly helpful and I’m thrilled you enjoyed them so much. Patagonia really is something special.

It was great working with you, and I’d be more than happy to help again whenever your next adventure takes you back to South America.

All the best,
Francisco

Fantastic trip to Guatemala.
Guatemala | Dec 19 - Dec 25, 2025

brian
brian w.
Ridgecrest, CA | Reviewed on Dec 31, 2025
Fantastic trip to Guatemala. I wanted to go to three areas of the country: Antigua, Lake Atitlan, and Tikal National Park. I also used Guatemala City to be able to use the airport easily when going to Flores. Everything went really well. There were many different trips within Guatemala that needed to be taken and every time the driver was right on time ready to go when we were ready to go. I even decided to plan the Tikal portion on my own and Catherine was just fine to work with my... Read more

Fantastic trip to Guatemala. I wanted to go to three areas of the country: Antigua, Lake Atitlan, and Tikal National Park. I also used Guatemala City to be able to use the airport easily when going to Flores. Everything went really well. There were many different trips within Guatemala that needed to be taken and every time the driver was right on time ready to go when we were ready to go. I even decided to plan the Tikal portion on my own and Catherine was just fine to work with my desires. My wife and I felt safe and secure the entire trip.

Hotel Reviews
Porta Hotel del Lago
Panajachel, Sololá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Not sure why they close the pool and weight room at 8 PM
Hotel Posada de Don Rodrigo
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
I just didn't like how there really wasn't a way to open a window at night
Activity Reviews
Welcome to Guatemala
Welcome to Guatemala
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala

I think if I was given the option I would have elected for a private boat tour of the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jan 05, 2026

My dear Brian & Jenny, such a blast to share with you our passion for Guatemala, we enjoyed so much and we still want Pollo Campero! ajajajaja we missed that dinner but hoping for another opportunity.
Thank you for trusting and choosing us, you have family in Guatemala now on.

Wish to meet up again and keep exploring, also thank you honestly for taking the time to share your review and ranking our team members. They all send hugs.

We had a fantastic adventure with in Vietnam....
Vietnam | Dec 8 - Dec 22, 2025

Michelle
Michelle R.
Los Angeles, CA | Reviewed on Dec 31, 2025
We had a fantastic adventure with in Vietnam. The itinerary was definitely a good mix of city and rural, which matched our love of nature and adventure—caves, forests, mangroves, diving, hiking, and plenty of moving parts, all handled smoothly. Even when real travel moments popped up, we felt supported and well looked after. Highly recommend for a well-planned, authentic Vietnam experience.
The things I would do differently is to have less flying every couple of days and less city time. If...
Read more

We had a fantastic adventure with in Vietnam. The itinerary was definitely a good mix of city and rural, which matched our love of nature and adventure—caves, forests, mangroves, diving, hiking, and plenty of moving parts, all handled smoothly. Even when real travel moments popped up, we felt supported and well looked after. Highly recommend for a well-planned, authentic Vietnam experience.
The things I would do differently is to have less flying every couple of days and less city time. If there was a direct flight from Dong Hoi to Con Asia and we did the tours from Ho chi min at the beginning or the end of the trip. The guide were very accommodating and helpful in Phong Nha & went above and beyond to accommodate and support us. Our guide in Ho Chi Minh was okay but wouldn’t recommend,.
You were supportive, communicative and throughout and we appreciate all of your hard work.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 08, 2026

Dear Michelle,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam .

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.
Best regards,
Hien

Excellent Iceland Trip (Without Northen Lights)
Iceland | Dec 23 - Dec 29, 2025

Pradeep
Pradeep T.
San Jose, CA | Reviewed on Dec 31, 2025
Oli was great in preparing the detailed plan for the trip. He chose great places to visits and look at the best views that Iceland has to offer. We were very happy with our local guide/driver, Erla, as well. She was very knowledgeable about the history of Iceland and had many great conversations during the trip.
Many folkd including out family of four were very excited to see the Northen lights but ofcourse it is very weather dependent and we were not luck to see the lights but Iceland is...
Read more

Oli was great in preparing the detailed plan for the trip. He chose great places to visits and look at the best views that Iceland has to offer. We were very happy with our local guide/driver, Erla, as well. She was very knowledgeable about the history of Iceland and had many great conversations during the trip.
Many folkd including out family of four were very excited to see the Northen lights but ofcourse it is very weather dependent and we were not luck to see the lights but Iceland is amazing and offers many more things. Overall we were very happy with KimKim, Oli and Erla.
Tip -- Please check various websites/Apps to maximize of your chances to see the Northen lights and also buty insurance to the trip. When the time comes near and you find that it would be raining and Solar activities are low, you can reschdule the trip for the later time.

Hotel Reviews
Iceland Parliament Hotel, Curio Collection By Hilton
Reykjavík

Good place to stay. Everything close by. Walking distance. Great Breakfast. Enjoyed overall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Búðir
Búðir

Fanstastic Hotel, Good CHaracter. Excellent breakfast. Good Lcoation. Best place to see Northern Lights due to Darkness and no light pollution.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Loa

Relatively new Hotel. --- Great Rooms -- Ok breakfast -- Dark behind the Hotel to see the Northen Lights -- Still new so they are figuring out things. -- Need coat hanging place, Drying place and need more hooks in bathroom to put towel etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Black Beach Suites
Vik I Myrdal

- Good floorpan, closer to beach and dark at night to see the Northen lights. - No breakfast - No Restaurant - Poor customer service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula
Quality of Experience
Guides, Drivers and Staff
Transport
Laugarás Lagoon - Lerki
Laugarás Lagoon - Lerki
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Breiðamerkurjökull Ice Cave Small Group Adventure
Breiðamerkurjökull Ice Cave Small Group Adventure
Iceland

Excellent ! Guide, Siggi, was top-notch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jan 02, 2026

Thank you for the kind words Pradeep. I'm very happy to read that everything went well and that you were happy with Erla as a guide. She's a really good friend of mine and an awesome guide.
Yes, unfortunately, the northern lights can be evasive, and it has to be said that you guys were unlucky with the weather. But I'm glad you didn't let that bring your spirit down,

Take care my friends and I hope you'll come visit us soon again!
Gummi

10 stars for Paul Cisneros, our Galapagos Travel Adviser!
Galapagos Islands | Dec 21 - Dec 27, 2025

V
Vera C.
Ashburn, VA | Reviewed on Dec 31, 2025

We would like to take the time in a week to write a fabulous review for the team we encountered, but in the meantime, 10 stars for Paul Cisneros, our Travel Advisor! He didn't leave any stone unturned. The beauty and fun of our experience was setup and managed every step of the way by Paul. Give us a week and we'll send you more information. Thank you!!

Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Dec 31, 2025

Thank you so much, dear Vera, for your kind words! I truly look forward to reading your full review.

Wishing you a Happy New Year! 🤗
Paul

We had an amazing vacation to Greece. Erica w...
Greece | Sep 6 - Sep 16, 2025

Haley
Haley N.
Flagami, FL | Reviewed on Dec 31, 2025
We had an amazing vacation to Greece. Erica worked with our budget to be able to provide the most amount of experiences and excursions to do. We absolutely loved the cooking class in Paros. The photo shoot in Santorini gave us photos that will cherish her lifetime. Read more

We had an amazing vacation to Greece. Erica worked with our budget to be able to provide the most amount of experiences and excursions to do. We absolutely loved the cooking class in Paros. The photo shoot in Santorini gave us photos that will cherish her lifetime.

Activity Reviews
Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens

This was a great experience. We learned a lot about the history. The tour was the perfect amount of time not too long, not too short.

Greek Cooking Class on a Traditional Farm
Greek Cooking Class on a Traditional Farm
Paros

The experience was incredible! Starting with picking the vegetables in the garden to cutting them and making our own Greek salad. The food was absolutely exceptional!

Quality of Experience
No o
Food
Guides, Drivers and Staff
Transport
Local specialist: Erica Gerakos

Great Kenya Safari
Kenya | Dec 22 - Dec 29, 2025

George
George D.
Ashburn, VA | Reviewed on Dec 31, 2025

This was our second trip with Kim Kim. We are equally pleased with the outcome. Great service while planning with Joseph and great execution from our driver/guide Michael on the trip. Highly recommended!

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jan 03, 2026

Thank you so much George for your wonderful feedback! We’re thrilled to hear that your second trip with Kim Kim was just as enjoyable. We truly appreciate your recommendation and hope to plan your next adventure.
Thanks,
Joseph

9 day Costa Rica Family trip
Costa Rica | Dec 21 - Dec 28, 2025

Wen-fang
Wen-fang L.
Los Angeles, CA | Reviewed on Dec 31, 2025
Via Kimkim, we booked our 9 day Costa Rica trip with Serendipity Adventures, a Costs Rica travel agency. Elena from Serendipity was super responsive in helping us customizing our trip and responding to all our questions. The trip was very well planned and fit our need. I would like to thank Adrien from Serendipity for her the assistance and support during our stay in Costa Rica. Her prompt responses were greatly appreciated when we encountered questions or issues. We felt we were in good... Read more

Via Kimkim, we booked our 9 day Costa Rica trip with Serendipity Adventures, a Costs Rica travel agency. Elena from Serendipity was super responsive in helping us customizing our trip and responding to all our questions. The trip was very well planned and fit our need. I would like to thank Adrien from Serendipity for her the assistance and support during our stay in Costa Rica. Her prompt responses were greatly appreciated when we encountered questions or issues. We felt we were in good hands with her help throughout the trip. Our local guide Sergio was awesome in providing helpful local information, including restaurants, local culture, etc. during the our ride/transportation between different destinations. We enjoyed this trip very much, and the journey definitely has become a beautiful memory that we will talk about for a long time. Both Costa Rica and Serendipity Adventures are highly recommended, and Kimkim made it possible!

Hotel Reviews
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Hot springs pools are fun to use. The hotel is directly facing the volcano ( although the clouds cover the volcano most of the time…) Great birding location! Room is outdated and felt cheap. About 10-15 minutes drive from the town. No other restaurants within walking distance.

Authenticity & Character
Location
Staff
Some staff are super nice but not all.
Cleanliness & Comfort
The air conditioner direct blow to the bed. Room design may be improved.
Koora Hotel
Monteverde

Awesome hotel with a superb restaurant! Outstanding services.

Authenticity & Character
cozy and nicely decorated room.
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Great sunset view! Nice pool. Many good restaurants near by.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Great staff. Very good fish bbq. Not sure the snorkel gears are properly cleaned between use.

Quality of Experience
Guides, Drivers and Staff
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica
Quality of Experience
Food
The pre-purchase meal tickets have limited selection and seem the food quality and portion not as good as if one purchases at the restaurant
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

The white water rafting experience is awesome and one of the highlights of our trip. Highly recommended

Quality of Experience
Food
Guides, Drivers and Staff
Stevens was awesome
Transport
The drive to the rafting location is long 2 hours one way!
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 31, 2025
Hola Wen,
Thank you very much for taking the time to share such a thoughtful and detailed review of your Costa Rica trip. It truly means a lot to us.
I am delighted to hear that your 9-day journey was well planned and aligned with your needs, and that you felt well supported throughout the process. Your kind words about my assistance, as well as Adrian’s attentive on the ground support, are sincerely appreciated. I will be sure to share your feedback with him; he will be very happy to know...
Read more

Hola Wen,
Thank you very much for taking the time to share such a thoughtful and detailed review of your Costa Rica trip. It truly means a lot to us.
I am delighted to hear that your 9-day journey was well planned and aligned with your needs, and that you felt well supported throughout the process. Your kind words about my assistance, as well as Adrian’s attentive on the ground support, are sincerely appreciated. I will be sure to share your feedback with him; he will be very happy to know her prompt help made a difference.

It is also wonderful to hear that Sergio enriched your experience with his local knowledge and insights during your transfers. We take great pride in our guides and partners, and feedback like yours reinforces the value of our team’s dedication.

Thank you again for trusting Serendipity Adventures and for booking through Kimkim. We are honored to have been part of such a meaningful family journey, and we would be delighted to assist you again in the future.

Thank you very much, Pura Vida!

Elena Mora
Serendipity Adventures Costa Rica

São Paulo, Rio de Janeiro and Foz do Iguaçu
Brazil | Dec 20 - Dec 29, 2025

Z
zia m.
Minneapolis, MN | Reviewed on Dec 31, 2025
The trip was good. We had a 3-star experience in São Paulo and a 5-star experience in Rio. This I think was mainly due to the local guide. Clarissa didn't have the itinerary that we had from Kim Kim; there was definitely a gap. We feel she did the bare minimum required as a guide. We didn't feel a connection with her at all. Lucas, on the other hand, was absolutely fantastic. He quickly understood what works for our family and adjusted the day as needed. Lucas knew the history,... Read more

The trip was good. We had a 3-star experience in São Paulo and a 5-star experience in Rio. This I think was mainly due to the local guide.

Clarissa didn't have the itinerary that we had from Kim Kim; there was definitely a gap. We feel she did the bare minimum required as a guide. We didn't feel a connection with her at all.

Lucas, on the other hand, was absolutely fantastic. He quickly understood what works for our family and adjusted the day as needed. Lucas knew the history, shared his perspective, and connected with our family.

thank you

Activity Reviews
Flavors of Brazil: Market Tour + Cooking Class
Flavors of Brazil: Market Tour + Cooking Class
Rio de Janeiro

Anna the chef was wonderful. Very hands on and interactive. Lucas our guide was the best! Ask for Anna.

Visit to the Sugar Loaf & Rio City Tour
Visit to the Sugar Loaf & Rio City Tour
Rio de Janeiro

Lucas had our fast pass tickets so we didnt have to stand in line. Gave us cool tips for pictures and drinks.

Christmas Eve Dinner at Churrascaria Palace
Christmas Eve Dinner at Churrascaria Palace
Rio de Janeiro
Boteco Tour of Rio
Boteco Tour of Rio
Rio de Janeiro

Our guide tailored this experience for our family. We experience Santa Maria, a sweet little town on the hill top. It was fantastic.

Quality of Experience
Guides, Drivers and Staff
Lucas was engaged. He knew exactly what our family needed. The information was communicated to us clearly as well.
Transport
São Paulo Essentials: Art, Architecture & Urban Soul
São Paulo Essentials: Art, Architecture & Urban Soul
Brazil
Quality of Experience
Corcovado & Christ the Redeemer Tour
Corcovado & Christ the Redeemer Tour
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
On time, had the fast pass for tickets, and made the overall experience great.
Transport
Local transport was great
São Paulo by Night - Culture, Flavors & City Views
São Paulo by Night - Culture, Flavors & City Views
São Paulo
Guides, Drivers and Staff
Transport
The buses were good.
Local specialist: Camille Terra
Camille
Camille Terra
Local specialist in Brazil | Replied on Dec 31, 2025

Hi Zia,
It was a great pleasure to welcome you and your family in Brazil and see how much you enjoyed our country! It is a pity that your guide in São Paulo didn't match the expectations - we will review what happened to make adjustments for future travelers - I'm so sorry for that.
If you ever decide to revisit Brazil (there is so much more to see!), please count on us!
All the best,
Camille

We were able to focus on the fun part of trip planning and leave the logistics to the professionals.
New Zealand | Nov 13 - Nov 29, 2025

Kimberly
Kimberly M.
Denver, CO | Reviewed on Dec 31, 2025
We really enjoy planning trips and were not sure about using a travel service, but our experience with KimKim and our local specialist, Michelle, exceeded our expectations. Our New Zealand trip was a great mix of culture/ tourist sights, activities, beautiful views and off the beaten path places. Michelle helped us to narrow down our itinerary to better match our schedule and allow us to fully enjoy each location. She changed things around for us many times before we settled on the final... Read more

We really enjoy planning trips and were not sure about using a travel service, but our experience with KimKim and our local specialist, Michelle, exceeded our expectations. Our New Zealand trip was a great mix of culture/ tourist sights, activities, beautiful views and off the beaten path places. Michelle helped us to narrow down our itinerary to better match our schedule and allow us to fully enjoy each location. She changed things around for us many times before we settled on the final itinerary. We had to make an adjustment to the itinerary due to a forest fire and Michelle called us as soon as we arrived in Auckland to advise us and help us to figure out an alternate plan.

All of the accommodations were either unique boutique stays or had amazing views, and in many cases both. We traveled around quite a bit and were excited each time we got to a new hotel. There were many highlights to our trip, but some of our favorites: M Social in Auckland, E-Ride Waiheke, Black Swan Inn and Te Pa Tu Maori Cultural Experience in Rotorua, Mountain Bike Rotorua, cycling the Lake Dunstan Trail in Cambridge and the river trail in Taupo, staying at the Taima PurePod, Kinloch Lodge, Milford Sound cruise (overnight) and Cinema Suites in Te Anau. Having all of the transfers, accommodations, breakfasts and activities booked for us made a busy trip feel easy. We were able to focus on the fun part of trip planning and leave the logistics to the professionals.

Activity Review
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was one of the highlights of our trip - exceeded expectations. The cultural experience was interactive, food delicious and singing/dancing amazing. Highy recommend.

Quality of Experience
The people were passionate and involved the guests in the experience.
Food
Family style meal with a mix of guests to meet and lots of variety in the food. Delicious!
Guides, Drivers and Staff
The transport was a little long. The bus driver led a sing along to pass the time.
Transport
Pretty long bus ride. But the driver made it fun.
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 05, 2026

Thanks so much for your review and for taking the time to send me your further feedback on your experiences in New Zealand. You have taken home some amazing memories! I am glad you appreciated how much the local knowledge can add to your trip and I am sure you will be happy to work with Kimkim again for your future travels.

Wonderful 9 day winter trip to Norway
Norway | Dec 21 - Dec 29, 2025

D
Debbie T.
Newark, NJ | Reviewed on Dec 31, 2025
We had a wonderful 9 day trip to Norway planned by Kimkim. We flew to Oslo, spent 2 days there and then flew to Tromso. We were super lucky and had an amazing night to see the Northern Lights from a boat. Bucket List item for sure! Unfortunately Tromso didn't have much snow so we were unable to go snowmobiling or sledding with huskies. However Kimkim was able to pivot and schedule a snowshoeing trip with Huskies instead. That turned out to be one of the highlights of the trip (in addition to... Read more

We had a wonderful 9 day trip to Norway planned by Kimkim. We flew to Oslo, spent 2 days there and then flew to Tromso. We were super lucky and had an amazing night to see the Northern Lights from a boat. Bucket List item for sure! Unfortunately Tromso didn't have much snow so we were unable to go snowmobiling or sledding with huskies. However Kimkim was able to pivot and schedule a snowshoeing trip with Huskies instead. That turned out to be one of the highlights of the trip (in addition to the Northern Lights.) Also in Tromso, we did a cold plunge/spa experience aboard a small boat which was also a lot of fun. Then we flew to Bergen where we did Norway in a Nutshell trip and then took the train ride from Bergen back to Oslo.

Hotel Reviews
Scandic Oslo Airport
Gardermoen

Very convenient if taking an early flight. Nice hotel with large rooms, heated bathroom floors, and an excellent breakfast. Dinner at the hotel was more than adequate.

Authenticity & Character
No atmosphere. Just a hotel near the airport
Location
Right near the airport. 10 min taxi ride. $43 USD one way for a taxi or $8 for the local bus. As we are a family of 5, we took a taxi.
Staff
Courteous. Booked us a taxi.
Cleanliness & Comfort
We had a large room with a sitting area. The bathroom was huge.
Skostredet Hotel
Bergen

This is a new hotel and was beautiful. Again, the rooms were too hot but the windows could be opened. The bathroom was strange but functional. Ironically this was the nicest hotel that we stayed at but it was the only one without heated bathroom floors. The hotel is near many restaurants and attractions. The breakfast was amazing.

Authenticity & Character
Brand new. Clean.
Location
Can walk to many attractions and restaurants.
Staff
Super nice woman at the front desk
Cleanliness & Comfort
Rooms were hot!!
Quality Hotel Saga
Tromsø

Nice hotel with wonderful breakfast. Good location with lots to do within walking distance. The rooms were very small. We had 2 rooms and the one that was for our 3 teenagers was definitely too small for 3 people. The rooms were toward but the windows were able to be opened. Heated bathroom floors!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were too small for 3 people
Scandic Byporten
Oslo

We had a beautiful suite here. The staff was very friendly and the breakfast was great. The location was perfect with lots of attractions and restaurants within walking distance.

Authenticity & Character
Wonderful gingersnaps and Groll in the lobby
Location
Staff
Cleanliness & Comfort
Rooms were too warm but the windows were able to be opened. Heated bathroom floors!
Activity Reviews
Depart Norway
Depart Norway
Norway

I would not recommend doing the Norway in a Nutshell trip on 12/27 and taking the train from Bergen to Oslo on 12/28. This is the one thing about the trip I'd change. We'd much rather have had a day to explore Bergen (12/27) and then on our last day (12/28), had our luggage transported to Oslo while we did the Norway in a Nutshell trip. We met some other people who had their luggage transported to Oslo while they did the day trip. I would NOT have wanted to drag my luggage all day in the Norway in a Nutshell trip. That would have ruined the day. Also, our nicest hotel was in Bergen and it would have been nice to actually eat breakfast there (it didn't open until 8 and we had to leave 1 morning at 8 and the other day at 7:45), or just enjoy time at the hotel.

Quality of Experience
Norway in a Nutshell Day Trip
Norway in a Nutshell Day Trip
Bergen

Beautiful to see the fjords from the water. The train ride from Flom was also quite scenic. It's a long day without much activity.

Quality of Experience
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Beautiful views

Quality of Experience
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

We went up to the top of the mountain to watch the sunset which was really neat. It was quite crowded to take the funicular back down the mountain. Unfortunately it was 12/26 and most of the shops were closed.

Quality of Experience
Shops should be open later
Sauna Adventure Boat
Sauna Adventure Boat
Tromsø

This was a great experience. My daughter found it on TikTok and I asked Kimkim about it. They have a small outdoor hot tub, 2 indoor saunas and and indoor spa as well. There were only 7 of us booked at the time we attended and that's all I would recommend. Otherwise you wouldn't be able to move throughout the activities at your own will. We also did a cold plunge from the edge of the boat into the arctic water- invigorating!

Quality of Experience
Guides, Drivers and Staff
Kvaløya Husky Sledding Excursion
Kvaløya Husky Sledding Excursion
Tromsø

We didn't get to do this experience but w went snowshoeing with the huskies instead. It was so much fun! The guides were great and we had a lot of fun despite not having much snow. It was a little bit long- after the snowshoeing we went to a small hut for a piece of cake and a hot beverage. Being there for 15 min (instead of an hour) would have been plenty.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Hunt by Boat
Northern Lights Hunt by Boat
Tromsø

Amazing! We happened to be there for a strong night of Aurora. Eventhough we weren't given the right place to embark the ship. we made it to the ship in time for sailing. The Aurora was everything I hoped for. Amazing!!!

Quality of Experience
Self-Guided Tromsø Exploration
Self-Guided Tromsø Exploration
Norway

Our plane was late as was our taxi. We didn't have time to explore this day. We walked to dinner. Unfortunately all the stores were closed during our time in Tromso due to Christmas.

Quality of Experience
Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo

This one was ok. Nothing special about the food or the view. Seemed too long.

Quality of Experience
Food
We ordered a cheese tray on our own
Guides, Drivers and Staff
They weren't very attentive or friendly.
Private City Walk
Private City Walk
Oslo

Christina was an excellent guide. We saw a lot of sights and learned some history. She inquired about our interests before we set off so she could speak to those on our tour. It was a fun morning.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Our plane was late and the taxi driver was also late which didn't give us much time. We walked to dinner which was nice- slippery!

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Dec 31, 2025
Thank you so much for the kind, helpful review, Debbie! Nick, Maria, and I were so happy to work with you and your group, and we appreciate your understanding about weather causing issues with some of your reservations. Being able to see the Northern Lights was hopefully as amazing as we discussed, and snowshoeing with the huskies sounds amazing! I'll make sure to forewarm more folks about doing the Nutshell experience back-to-back with the ride from Bergen to Oslo during planning, along... Read more

Thank you so much for the kind, helpful review, Debbie! Nick, Maria, and I were so happy to work with you and your group, and we appreciate your understanding about weather causing issues with some of your reservations. Being able to see the Northern Lights was hopefully as amazing as we discussed, and snowshoeing with the huskies sounds amazing!

I'll make sure to forewarm more folks about doing the Nutshell experience back-to-back with the ride from Bergen to Oslo during planning, along with the experience you had on the Oslofjord Dinner Cruise to let folks be able to keep that in mind when deciding what to do while in Olso.

It was great working with you and kimkim would be happy to help with more adventures in the future!

What an incredible trip...!
Thailand | Nov 8 - Nov 26, 2025

Paulette
Paulette D.
Canada | Reviewed on Dec 31, 2025
We had incredible guides who absolutely made this trip, but the two we had the longest really stand out - Naa, and then Nui. Their English was excellent and they were more than willing to share experiences and answer questions. They took us places that we never would have found on our own. Not only were they lovely people but they were very knowledgeable about the history and architecture - two of our favourite topics!
The planning with George, the many phones calls and emails, meant we had...
Read more

We had incredible guides who absolutely made this trip, but the two we had the longest really stand out - Naa, and then Nui. Their English was excellent and they were more than willing to share experiences and answer questions. They took us places that we never would have found on our own. Not only were they lovely people but they were very knowledgeable about the history and architecture - two of our favourite topics!
The planning with George, the many phones calls and emails, meant we had a trip really tailored to our interests. The fact that Kim Kim asked questions and had us fill out a survey helped me zero in on what we wanted. Plus I had done a ton of research. Once he found out what our interests were, George made additional suggestions for places we hadn’t thought of that ended up being standouts - Kanchanaburi and Erawan Falls, the cooking class in Chiang Mai, the food tour in Bangkok, the hike in Op Luong National Park, the canal tour in Bangkok and the dinner reservations at B Samcook in Chiang Mai (possibly the best meal we have ever had!) and the dinner cruise in Bangkok.
Honestly, there was not one single experience that we had on this trip where we were even remotely disappointed or felt let down. We ended every day saying ‘wow what an incredible day’. I’ve travelled enough to know how unusual that is!

Hotel Reviews
Nouvo City Hotel
Bangkok

Loved the location of this hotel. We were in the old town so the area was fascinating to walk around. All felt very authentic. We could walk to the river to catch the public transport boat and tons of restaurants around.

Authenticity & Character
Location
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Such a unique location - on the river. The room was unbelievable - and the views from our porch, especially as the sun set with the lights twinkling was beautiful. Lovely restaurant too - good breaky and dinner.

Authenticity & Character
Location
Right on the River Kwai! Literally!
Cleanliness & Comfort
Sriwilai Sukhothai Resort & Spa
Sukhothai

Absolutely stunning hotel! Pool area was gorgeous and our room was beautiful! Great breakfast too.

Location
Located by a field and a ruin that we could just walk to… and close to the Historical Park.
Staff
Cleanliness & Comfort
Farinda Resort & Pool Villa
Chom Thong

The family that runs this hotel is beyond delightful! So kind and helpful, offering great service. I think it might be hard to stay here if you didn’t have transportation but we did. The pool was lovely and the room very comfortable. A lovely breakfast and beautiful grounds!

Authenticity & Character
Staff
Cleanliness & Comfort
Bella Nara Chiang Mai
Chiang Mai

Great location, lovely rooms, very pleasant staff! Buffet breakfast was also great.

Location
Easy to get to the old city, but nice and quiet!
Staff
Super kind and always smiling!
Cleanliness & Comfort
Activity Reviews
Khlong Lat Mayom Floating Market
Khlong Lat Mayom Floating Market
Bangkok

This was another really unique experience! And Nui made it even better by having us try all kinds of different foods in the market itself. The boat trip through the river and canals was so interesting - really allowed us to see another part of Thai culture.

Quality of Experience
Food
Trying all the different good in the market!
Transport
Long tail boat ride!
Check into The FloatHouse River Kwai
Check into The FloatHouse River Kwai
Kanchanaburi

What a place! If you get a chance to stay here - do it! A beautiful, serene, and truly unique spot! And the boat ride getting to and from was a blast!

Quality of Experience
Transport
The boat ride getting there was so much fun!
10:37am Hellfire Pass:
10:37am Hellfire Pass:
Kanchanaburi

Hellfire Pass was really beautiful countryside but also a really moving piece of history. Walking down along the actual railed and seeing the cliffs of rock that prisoners had been forced to dig through… Plus many prisoners’ families have left motes and pictures so there was a really personal touch.

Quality of Experience
Morning Kanchanaburi War Cemetery - A Dip into History...
Morning Kanchanaburi War Cemetery - A Dip into History...
Kanchanaburi

I didn’t know very much about Kanchanaburi, the Death Railway or its history, but I am so incredibly glad that this got included. This was a suggestion by George, our Kim Kim Thailand expert. It was a fascinating dive into a part of WW2 history and was also incredibly moving. The cemetery and the museum were very well organized and explained a lot about the events. And then to board the train and actually travel a section of the railway - was incredible! And this is not a tourist train - this is a real train with wooden seats and so much character that travels part of the same route as the Death Railway. At one point, because of a bend, you can actually see one of the trestle railway bridges that had been originally built by the prisoners.

Quality of Experience
Guides, Drivers and Staff
Nui, our guide, was fantastic. Lots of knowledge and just a really interesting beautiful person!
Transport
Riding the train was amazing! What an experience to follow part of the same route!
Cycle Among the Ruins of Sukhothai & Kamphaeng Phet
Cycle Among the Ruins of Sukhothai & Kamphaeng Phet
Sukhothai

This was our first day of seeing ruins of some of the Ancient capitals of Siam/Thailand. Again our guide Naa, was super knowledgeable. I am a history lover and was either listening intently to her talk or peppering her with questions the whole time. So interesting! From the clay ovens at the beginning to the ruins themselves. And riding bicycles around was brilliant! Allowed us to go at our own pace and stop wherever we wanted.

Quality of Experience
Guides, Drivers and Staff
Wat Phra That Doi Suthep Temple Visit
Wat Phra That Doi Suthep Temple Visit
Chiang Mai

Wat Phra That was probably our favourite temple. A beautiful hike up and then there it was - nestled among the trees by a river. Nothing ostentatious- but surrounded by nature. Beautiful in its simplicity! Doi Suthep Temple is grand! It was our first big temple and so ornate! Beautiful view of Chiang Mai and many little tidbits of history and culture.

Quality of Experience
Guides, Drivers and Staff
Naa was incredibly knowledgeable about the history of both the site and also the culture and history of Buddhism and she answered all of our questions - which were many - so completely and patiently!
Transport
The driver was lovely the whole week and was always where he said he would be and on time. It was all very comfortable!
Dinner on the Manohra River Cruise!
Dinner on the Manohra River Cruise!
Bangkok

Another amazing meal with the incredible backdrop of the river and its monuments all lit up. This was by far our most expensive meal but the food was delicious and honestly, the views made it really special. It was a wonderful night!

Quality of Experience
Food
A Chef’s Tour-Food Tour:
A Chef’s Tour-Food Tour:
Bangkok

This was an absolute highlight! 17 food stalls in 3.5 hours! Against the fascinating backdrop of Bangkok’s Chinatown. The food was delicious and the atmosphere electric! Highly recommend!

Morning Erawan Waterfalls:
Morning Erawan Waterfalls:
Kanchanaburi

Another awesome hike! Our guide, Nui, suggested we hike all the way up and then, on the way down, stop and swim at the various waterfalls and it was definitely the way to do it. The various falls are all really pretty and being able to jump in and swim, with fish nibbling your toes, was quite delightful! And we saw monkeys!!!

Quality of Experience
Guides, Drivers and Staff
Nui did the whole hike with us and we chatted about Thailand and Canada. Such a lovely person!
Late Afternoon: Temples, Markets & Food Tour:
Late Afternoon: Temples, Markets & Food Tour:
Chiang Mai

The highlight of this evening was definitely the temple visits. Our guide, Tuk, was really knowledgeable about the history of the temples and also the cultural and religious aspects of Buddhism. She was so interesting! And also answered our many questions! We then had a meal together at the market and it was like chatting with a friend!

Op Luang National Park Hike
Op Luang National Park Hike
Hot District

Great place to hike, with some stunning views once we got to the top. You do the actual hike with a guide from the national park, which we were grateful for!

Guides, Drivers and Staff
It was great to have a Natuonal Park guide, plus our own English speaking guide, who was able to translate everything for us. Really adds to the experience!
Evening: B Samcook Home16
Evening: B Samcook Home16
Chiang Mai

Probably the best meal we have ever had! And the chef was incredibly personable and interesting, spending time with every table!

National Parks, Temples and Villages Tribes
National Parks, Temples and Villages Tribes
Chiang Mai

We really enjoyed the hike through the rice fields and into the areas with the village tribes. It was beautiful and really interesting.

Trek the Monks’ Trail to Wat Pha Lat & Doi Suthep
Trek the Monks’ Trail to Wat Pha Lat & Doi Suthep
Chiang Mai

This was a beautiful hike up to Wat Pha Lat and also one of our favourite temples. It was just so beautiful and in such a serene, nature-filled spot. We drove the rest of the way up Doi Suthep but were really glad we had hiked the first part.

Guides, Drivers and Staff
Naa was so knowledgeable and really told us a lot about the history and culture of what we were seeing!
Mama noi Thai Cookery School
Mama noi Thai Cookery School
Chiang Mai

Such a great day!!! The staff was incredible - funny, entertaining and taught us a lot about Thai food! And it was all delicious!

Local specialist: George Game

Amazing time in Vietnam
Vietnam | Dec 21 - Dec 30, 2025

M
Melody B.
Newark, NJ | Reviewed on Dec 31, 2025
When our family decided to travel to Vietnam we had no particular knowledge of the country. We read the reviews of Kimkim and were very impressed so we contacted Long and requested that he design our trip. We are so glad we made this decision. The vacation was amazing - well planned and well executed. Long was attentive and responsive throughout our stay. The hotels were lovely and the excursions really fun. Our sons especially enjoyed the Vespa food tour. If you are planning a trip to this... Read more

When our family decided to travel to Vietnam we had no particular knowledge of the country. We read the reviews of Kimkim and were very impressed so we contacted Long and requested that he design our trip. We are so glad we made this decision. The vacation was amazing - well planned and well executed. Long was attentive and responsive throughout our stay. The hotels were lovely and the excursions really fun. Our sons especially enjoyed the Vespa food tour. If you are planning a trip to this beautiful country KimKim is an excellent choice.

Hotel Review
Little Oasis Hoi An

We enjoyed our stay. The hotel is lovely and the employees are welcoming. The rooms are spacious and the hotel is well located.

Authenticity & Character
Location
Easy access to the heart of Hoi An.
Staff
Very attentive and welcoming
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 14, 2026

Hi Melody,

Thank you so much for taking the time to share such a wonderful review. I truly appreciate your kind words and am delighted to hear that you enjoyed the trip.

It was a real pleasure assisting you with the planning, and knowing that the experience met your expectations means a lot to us. Your feedback is incredibly encouraging and motivates my team to continue delivering the best possible service.

I hope to have the opportunity to welcome you again for another memorable journey in the future. Wishing you many more amazing travels ahead!

My wife and I booked our trip to Rio for our honeymoon
Brazil | Dec 8 - Dec 20, 2025

J
joseph h.
Chicago, IL | Reviewed on Dec 31, 2025
My wife and I booked our trip to Rio for our Honeymoon through KimKim. We appreciated the flexibility with scheduling our stay and excursions. We especially enjoyed our Samba class, cooking class, and boat tours. Our tour guide Marcelo was very knowledgeable about the area and spoke English fluently which was great. Read more

My wife and I booked our trip to Rio for our Honeymoon through KimKim. We appreciated the flexibility with scheduling our stay and excursions. We especially enjoyed our Samba class, cooking class, and boat tours. Our tour guide Marcelo was very knowledgeable about the area and spoke English fluently which was great.

Hotel Reviews
Bucaneiro Búzios
Búzios
Authenticity & Character
Breakfast/food was very mediocre. Room was fine but nothing special.
Location
Bit of a walk to the boardwalk but pretty nice. Most hotels were further.
Staff
Cleanliness & Comfort
Pousada Naturália
Angra dos Reis

This Pousada was great. It felt very authentic and quaint. The room was lovely and had a great view. There was a coffee break we enjoyed each day with tasty treats and the breakfast was also well supplied with homemade local food.

Authenticity & Character
Location
Location was so-so. You had to walk quite a bit to get to the good restaurants and the dock.
Staff
Cleanliness & Comfort
Windsor Plaza Copacabana
Rio de Janeiro

Windsor Plaza was fine. We stayed a few nights in a room facing the main street, and a few nights facing the side street. The main street room was pretty loud and we preferred the side street room. Dining options were nice and location was convenient. We had dinner there one night and room service another and both were decent. Main complaint was the construction. We had at least 10 power outages from the work. They had to shut down 2/3 elevators for most of our stay which meant taking the stairs several times.

Authenticity & Character
No character. Just a cheap basic room.
Location
Pretty close to the water and some shopping/restaurants but also not that safe.
Staff
Staff were very friendly and helpful.
Cleanliness & Comfort
Activity Reviews
Cooking Class in Rio de Janeiro
Cooking Class in Rio de Janeiro
Rio de Janeiro
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Samba Class
Samba Class
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Dec 31, 2025

Hi Joseph
Thank you very much for your review. I appreciate your trust and wish you all the best.

Why travelers love kimkim

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