Kimkim Trip Reviews

I'll give this hotel 4 stars due to the amazing restaurant, staff (Luciana at the front desk, spa and location. It's built with an indoor/outdoor feel with the room door opening up to the outside. The rooms were beautiful and spacious along with the bathrooms. The food from the restaurant was absolutely fantastic. A only extremely low point for us was the treatment received by a night manager playing "security". He demanded to see some gifts brought into the hotel by us after one of our excursions due to his belief that the gifts could pose a security threat (aka a bomb) due to their weight. He made us show him one of the gifts so he could feel it and "confirm" it wasn't a threat. It was absolutely ridiculous treatment as this has never happened to us at any hotel before and was extremely uncomfortable as we didn't see the same thing happen to other guests. Without this, i would've recommended to this hotel to others, but after that experience, I would not recommend this hotel to other Asian American/brown/minority tourists.

Beautiful, amazing hotel!! The staff could not have been more accommodating and friendly. Whether it was helping us book dinner reservations (we were unaware that a number of restaurants would require them) or guidance locally on places to visit, they were super friendly and helpful. A pro is that the kitchen stays open till 11 pm and hotel bar till midnight - this was great on long day excursions or late flights in in the middle of our trip. The rooms were spacious, beautiful and extremely clean. You couldn't hear guests in other rooms as well. The restaurant downstairs was great for breakfast, lunch and dinner.

This place is absolutely beautiful and the hosts were wonderfully kind and friendly.

Excellent location right near entrance to Manuel Antonio NP. Comfortable room facing the ocean was great for early morning bird watching and howler monkey listening. Included breakfast was an excellent buffet.

This hotel was perfectly fine for what we needed. Nothing too fancy, but comfortable. A great place to stay before a flight.

This was so fun! We joined a small group on a catamaran for a morning of snorkeling and playing off the boat, with lunch included. The snorkeling was guided and we were tightly monitored and kept in a group. I hadn't experienced that before on a snorkeling trip, but it worked out. We saw a huge stingray, several turtles, and lots of fish. The visibility was ok, not amazing, but we all had a great day. We also saw turtles and dolphins from the boat.

This was really fun! We had a private guide and he was really informative and great at spotting frogs, insects, snakes, etc. He was less interested in mammals, but we did see 2-toed and 3-toed sloths. He was really great with his spotting scope also and took photos with our phones through the lens for us, which was pretty cool.

We did the self-guided trip to hanging bridges and really enjoyed it. It was nice to just listen to the birds and enjoy the quiet as we walked through the canopy. We didn't see lots of wildlife, but really enjoyed the experience.

This was excellent. The coffee and chocolate portions of the tour exceeded expectations and were really fun and engaging. The night walk was great! We saw lots of wildlife including kinkajous and vipers. We also enjoyed the gift shop.

This was really a high adventure. We left Drake Bay very early in the morning (before 6am) via boat transfer to arrive as early as possible at the national park. Our guide was excellent and we saw some amazing animals including tapirs, spider monkeys, howler monkeys and more.

Loved the amenities, service, restaurant, and room. However, being in the middle of a busy area made it a bit loud.

The rooms were nice and having 2 rooms for our family was more than accommodating. Rooms were hot and floor/hallways were a bit smelly.

We loved the La Siesta in Hoi An. What an AMAZING resort. We all said we should have stayed there longer than we did. Since we hadn't had time to visit Ho Chi Minh City -we hope we can return to Hoi An and the hotel and then visit the rest of Vietnam. Beautiful grounds, terrific pools and amenities, great food and comfortable rooms. We can't rave about it enough!

Terrific cruise. Good rooms for our family. Friendly staff and great excursions.

A gorgeous hotel to stay at during our first nights in Costa Rica. We enjoyed the hot springs, location, and the pools. The breakfast was amazing, as were the staff.

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

From the moment the door to our room opened, and I gasped, I knew we were just maybe in the best room at the hotel. The large room looked out on the ocean and sunsets every night. Gorgeous.

Loved our guide. Very nimble and entertaining, he climbed over the mandrake roots to point out the wildlife. It was very enjoyable. I think Tolkien must have seen the mandrake groves when he created the Ents.

Get a guide. We saw more with a guide than the solo visitors who would listen in. Having someone to locate, zoom in with their telescope, and take pictures for you was amazing. Very informative and easy hike.

Stopped at the Rio Grande bridge to look over at the crocodiles. Huge, prehistoric.

Just the two of us and a guide for this walk. We spotted sloth and frogs, and other wildlife.

I was terrified. Especially as the wind was howling the night before. It was one an experience I'll never forget. The hanging bridges were incredible, including the monkeys (and the monkey poo I ran my hand through, yuk). The sky tram was a piece of cake after the bridges. The viewed amazing. We peeked in on tarantulas, and saw sloths as well. My partner climbed the 30 meter tree and rang the bell. Very proud of him!

Only two in our group again. It was informative and we were able to pick up some lovely artwork for home. A walk through the jungle (wear bug repellent) to discuss the medicinal plants. Entertainment, which we got to take part in. We also shot arrows and had lunch. They very sweetly had prepared to pieces with our names on them which they gave to us. A lovely visit.

Very nice being the only two people on board the float. A great informative guide. The tortilla making was fun, as were the hair nets and aprons.

An informative tour and getting to prepare their food was fun.

I should have done my homework on this one. I imagined a smaller group and this was a party boat. 120 on board a ship that could take 200. My partner did get to snorkel, though I stayed on board. One of the best pictures of the trip was taken aboard this boat though at sunset.

Lots of fun, and there were very few of us on the boat. I think that allowed for learning how to make some signature Costa Rican drinks and learn the merengue. We were lucky to have a full moon over the Arenal volcano.

Absolutely incredible experience! Great staff, delicious food, and an incredible musical performance by the team. We will be booking our stay with them again when we visit.

Beautiful experience to see Fes, however our tour guide took us into some uncomfortable situations where we were 1-on-1 with various store owners looking to understandably sell their wares to us. He initially told us that we should buy from the pottery co-op that we visited first, but then 5 different times were we put into situations where we had to either decline after a 1-on-1 walkthrough of how their products are made, followed by a lot of haggling, or we just caved in and bought something. Again, we fully understand as tourists that there is a need to support the economy, however we did not anticipate that we would be put in so many uncomfortable 1-on-1 situations throughout the day trip. By the end, we wished we were in a bigger group, which is not ideal.

Hanan was a delightful tour guide who gave us a phenomenal and delicious experience!

This hotel is the best location for beach, restaurants, and it has a great nightclub on the roof with a spectacular view that was unexpected of Da Nang and the ocean. The breakfast was very good and the restaurant is one floor below the nightclub in case you don't enjoy loud music. The spa was very nice with a facial that was moderately gentle. The front desk was very helpful with transportation arrangements and luggage storage needs. The chairs by the infinity pool were a great place to hang out by day or evening!

We took the 3D,2N version. It's really half a day, a whole day, and another half day but it is HIGHLY worth the extra day. the second day you get to go further out to a more secluded bay to kayak and enjoy the sights. The meals served are several courses of delicious food that is custom fit to your dietary needs. Go soon - it was not crowded as the weather was cooler than most think of in Vietnam. As upper Midwest Americans, it was plenty warm for us in February. Tim, our Cruise Director, was fantastic. We were even accommodated for a second beach visit without issue.

We fully enjoyed our stay at this fine hotel. The breakfasts were very good. The room was clean, and the beds were very comfortable. You are a walkable distance from the tourist area, but there are also many electric cars, bicycle rides, and Grab scooters to get you back to your room. We sat by the pool and enjoyed the sunny, warm weather. The town is awoken with announcements over loudspeaker (sometimes with drums) at 5 am. There's no escaping that. It adds to the experience for us Americans.

Beautiful vista from indoor pool area. Night skyline was spectacular. Very delicious breakfast, especially the banana crepes with dark chocolate sauce. Deck area for drinks at sunset. Laundry service was super fast! The staff overall was very attentive and made every request possible during our stay. Business gala was held so no karaoke was attempted, but plenty of walkable area places to eat and drink at night. Farther from SunWorld Plaza and main traffic areas, so it was quiet in the evening. A huge plus for us.

The hotel was the perfect location for our trip to Hanoi. Clean, quiet at the back of the building, great breakfast, and tea/coffee cafe up front. Very near Beer Street in Old Quarter - walking distance to many popular places. Food nearby highly recommended. English speaking sports bar nearby - saw Super Bowl at 6:30am Monday! Front desk was very helpful with baggage storage.

Lovely hotel. Lots of luxury to be found in this hotel. Brief one night stay was restful and the breakfast was very good. Little time to enjoy the outdoor bar area or pool, but it looked fabulous!

Tony, our guide, took us through the streets, helping us to orient ourselves to the city. We tried local foods and experienced the big tourist areas. our favorite was the Museum of Ethnology which really helped explain the 56 ethnic groups and prepped us for our visit to Sa Pa. Tony explained a lot about the different groups and took us to a fabulous lunch. We saw a wonderful sunny day at the lakes and in the temple area and enjoyed the School of Literature.

Beautiful location. Our room was very clean and quite large. Facilities were very nice, large open restaurant and very nice staff.

Very nice and helpful staff

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

We had a great time, the food and service was amazing. The rooms are spacious and comfortable and unique. The chocolate croissants at breakfast were particularly delicious!

This was changed at the last minute from an afternoon to a late morning tour. After having a big breakfast at the hotel, we were a bit full and probably were not fully able to enjoy all the food offered. Small nit, but guests should be warned to show up hungry

Great guide, and a great lunch with super wines

Lovely place with charm and style. Great breakfast. Perfect location.

I almost stayed home because the weather forecast was snowy and very cloudy all night. But we went and we did see the northern lights! It was worth the time spent on the bus. Do it!

5 star hotel all the way. Wonderful breakfast buffet and of course those amazing thermal springs!

This hotel is an absolute gem! Gorgeous grounds, great owners/hosts, wonderful breakfasts. Loved the included wine happy hour watching the sunset with the owner/Ken along with the small group of other hotel guests from around the world. Can't say enough. Just go here.

I am conflicted about this hotel. We DID enjoy our stay here but...for the high cost they command.. I'll nitpick a bit. First the good. The service was 5 star. The staff were very friendly and helpful. Nice touches include: FREE laundry returned folded in 12 hours, some free minibar snacks and beverages, and old style hot water bottles left near your pillow during the turn down service (must request turn downs). We also liked the ability to access the Aguiti Reserve for a hike, right from the property. The less good: Its an older property. The common buildings are decent but the rooms are in very old separate bungalows. Supposedly, they were renovated a few years ago, but not well. Grounds/Landscaping- This was our last stop in Costa Rica. The first two hotels had amazing manicured landscaping and flower beds. This hotel does the minimum, ie; cut the grass. So, mostly good, but visually this hotel needs some work.

Would give Matilde 10 stars if we could. Sintra was amazing and we loved having her to share the information of Pena Palace and Quinta de Regaleira! She even recommended a cool bar to go to after we ended our sightseeing.

We spent most of the time talking about the Knights Templar. So interesting to learn about the role they seemed to have played in Portugal’s history.

Nuno has the best job! Spending so much time in the mountains and forests of this area!

Gorgeous hotel and spa set in a very beautiful part of Spain. Great food too, although pricey. Wished we could have stayed longer.

The breakfast that was included was amazing!