Kimkim Trip Reviews

Guides were great. Knowledgeable and pleasant. Wineries were fantastic! Transportation was also on point. Very communicative and the app. specific to our drivers was very informative. Locations of both hotels could not have been better. Hotel Regina oddly was very loud. The hotel must have extremely thin walls because even without my hearing aids, I could hear stomping, vacuuming, talking, running, vacuuming, yelling, vacuuming, all night long 😂 lol. However, hotel Regina had great service and breakfast and overall we were happy with our stay. The Girona Hotel was also fantastic. Oddly enough, upon arrival, there was no one to let us in the door. Fortunately our driver was kind enough to stay with us and help try to reach someone in the building. Eventually a room service worker opened the door, to which we then entered the reception area and waited an additional 5 min. before seeing anyone. Very appreciative of the driver. The room was super cool and a unique hotel. Again, an overall fantastic experience.

Hotel Reviews

Hotel Palau Fugit

Girona

Authenticity & Character

Cool room. We had a lovely little balcony overlooking the street.

Location

Central-walking access to everything.

Staff

The massage therapist was the sweetest lady. We both got massages while there and she was wonderful!

Cleanliness & Comfort

Hotel Regina

Barcelona

This hotel is so perfectly located. Everything is with easy access. It is a smidge loud. Must have thin walls, but we were still very pleased with our stay.

Authenticity & Character

Location

Easy walk to everything we wanted to see and/or easy access to transportation. A taxi stop was just out front and metro was a block away.

Staff

Everyone was so helpful and pleasant. Grateful for the hotel umbrellas the first day to borrow!

Cleanliness & Comfort

Activity Reviews

Private Gaudí Architecture Walk with La Sagrada Família

Barcelona

Loved the private guide. As someone who has hearing aids, a big group would be difficult for me to hear. Our guide was very knowledgeable and passionate about Barcelona. Pace was perfect, and no lines! Our guide is also very well known among the tourist areas! We really enjoyed our time.

Quality of Experience

Guides, Drivers and Staff

We used the metro with our guide and he was sure to show us how to, so we were able to explore on our own the next day!

Transport

Wonders of Girona Guided Walk

Girona

Guide was very knowledgeable and friendly. We appreciate all of the suggestions for dinner, etc.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver to Girona, not only asked us prior if we’d like a water, he proceeded to wait and help us get into the hotel. He then reached out later with dinner suggestions for us!!

Penedès Vineyards, Wines & Tapas Day Trip

Barcelona

The two ladies at both wineries were just lovely. Personable, knowledgeable, and so very kind.

Quality of Experience

Guides, Drivers and Staff

Transport

The app. suggested just allowed for clear communication. Everyone was on time or early!

It was awesome working with Imane, she was very knowledgable, flexible, patient and accommodating.
She was able to draft the trip as we envisioned.

Hotel Reviews

Hotel Jadali

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Fès - Relais & Châteaux

Fès

what a cute place in the Medina! very well built! quiet a gem

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

quite a experience! loved it

Authenticity & Character

Location

Staff

Cleanliness & Comfort

it was a awesome experience

Ksar El Kabbaba

Skoura

What a hidden gem! super cute

Authenticity & Character

Location

Staff

Cleanliness & Comfort

very cute hidden gem, better than expected

La Mamounia

Marrakech

Stunning !

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Outstanding in every way

Activity Reviews

A Relaxing Hammam Experience: The Art of Moroccan Wellness

Morocco

Quality of Experience

Guides, Drivers and Staff

Guided Tour of Fez Medina

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Skoura to Merzouga via Dades valley, Todra Gorge, Erfoud, Rissani & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Merzouga to Fes: From Sahara Sands to Imperial City

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

very knowledgeable tour guide Sohail, he was great and accommodating

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Hot Air Balloon Ride in Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Majorelle Gardens

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Our local specialists were the Kimkim Croatian team of Antonia and Sara, who worked closely with me to develop a beautifully customized trip plan that took us to Bosnia (Banja Luka and Mostar), as well as to many points of interest in Croatia, especially along the Dalmatian Coast. It was the Mother - Son journey of a lifetime!

Hotel Reviews

Heritage Hotel Santa Lucia

Split

upgraded, large room.. however nightly concerts were noisy and unavoidable.

Authenticity & Character

Staff

Staff was attentive and helpful with parking and luggage.

Cleanliness & Comfort

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Manda Heritage Hotel

Zagreb

The Manda was our home base in Zargreb and we love being there. Also, had two toilets; very useful!

Authenticity & Character

Friendliness.

Location

Staff

Cleanliness & Comfort

everything perfect

Boutique Villa Pearl of Plitvice

Authenticity & Character

It is in the woods; all modern conveniences. A beautiful setting and spacious rooms.

Location

Gorgeous. Next to Plicvice Lakes. Lovely couple who prepared breakfast. Coszy, comfortable, 5-star

Staff

Such a sweet and friendly couple served breakfast

Cleanliness & Comfort

Hotel Ideja

Hotel Ideja was a wonderful surprise. The hotel hosts exuded warmth , welcome, extra care for some of our needs, a great breakfast, and -- yes -- heated bathroom floors! It was our favorite, where we felt cared about and at home by the staff.

Authenticity & Character

Location

Easy access to all important historical sites & Christmas Market and the green Vrbas River.

Cleanliness & Comfort

everything. and when a needed clothing cleaned it was handled immediately with a smile.

Activity Reviews

Private Walking Tour of Zadar

Croatia

The highlight of our visit to Zadar was the Sea Organ, and the sunset over the Sea Organ and amazing astrological Sun & planets installation.

Quality of Experience

Private Walking Tour of Banja Luka

Banja Luka

The walking tour and our complete 3-days experience in Banja Luka was a highlight of our trip. The area has many interesting archeological sights of interest and to explore on our own, and a charming Christmas Market. We loved the Ideaja Hotel & staff.

Quality of Experience

Guides, Drivers and Staff

Private Game of Thrones Tour of Dubrovnik

Dubrovnik

IVANNA was an excellent guide that explained in detail the Game of Thrones experience.

Quality of Experience

Culinary Experience in Klis Area

Split

See more about this in the review of the Day that took us to Klis fortress and culinary experienc

Quality of Experience

Guides, Drivers and Staff

Private Walking Tour of Split

Croatia

I have already shared many details about our first da getting to know Split, Diocletian's palace, and especially the tour of Klis fortresss and subsequent banquet. This day was one of the greatest highlights of our Trip, i which our guide Yanna made all the difference.

Quality of Experience

Guides, Drivers and Staff

Warmth, friendship, delightful hospitality, extraordinary cuisine.

Transport

We loved our driver and appreciated his good humor and patience!

Private Walking Tour of Plitvice Lakes National Park

Croatia

We had a wonderful tour and a fantastic tour guide in Želko. There is no way to put into meaningful words the beauty and majesty of the park and its rock formations, spectacular water falls, a thoroughly informative and enjoyable 3-hour hike.

Quality of Experience

Guides, Drivers and Staff

Wine Tasting in Mostar area

Mostar

We were privileged to visit a real working winery, despite the fact that wineries were al close for the Winter. This was an authentic winery experience for which we are most grateful and that met one of the primary objectives of our Trip Plan. Thank you!

Quality of Experience

Guides, Drivers and Staff

They were prepared for us and provided a thorough overview of the winery operation.

Hvar Day Trip from Split

Croatia

GRGO was an engaging and very informative guide, who provided a detailed overview of HVAR. We were privileged to see his winery operation; we especially enjoyed his crna vino and enjoyed meeting his wife . We were fed a delicious home-cooked veal cutlet dinner. This was a uniquely arranged experience that meant a lot to us.

Quality of Experience

Food

Guides, Drivers and Staff

Private Walking Tour of Zagreb

Zagreb

Our guide Josipa 's enthusiasm and love for her city opened our eyes, and -- because of her -- we also feel in love with Zabrgreb. We want to return!

Quality of Experience

Yes ! Josipa!

Our hotel (Hotel Santhiya) was amazing….. yoga teacher was amazing and the staff was so friendly. Jean did a wonderful job listening to our wish list and then implementing a schedule. We were away over New Years and did not see another American family while on this portion of our stay in Thailand. Our resort had wonderful amenities but was relatively small in comparison and not touristy in feel. It was incredible. Our day excursions with Mr Ya were also fabulous and off the beaten path. We got a special look into Thai island life and all the residents were so kind and welcoming. Jeab planned a perfect 4 night end to our time in Thailand. Thank you!

Hotel Review

Santhiya Phuket Natai Beach Resort

Natai

Super kind staff. Beautiful resort. Gorgeous beach and pool. Delicious food. Amazing yoga and massages

Authenticity & Character

Architecture and decor and staff that treated you as fsmily

Location

Not crowded and very peaceful. The staff put on an incredible NY’s eve crlebratiom

Staff

Smiley and wanting to go the extra mile. Housekeeping also did a wonderful job and was discreet .

Cleanliness & Comfort

Activity Reviews

The Beauty of Phang Nga Bay

Thailand

As stated— could have skipped the town with the floating soccer field. It was touristy and unnecessary after all the wonderful time we spent on Mr Ya’s island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset by Local Boat & Dinner

Thailand

See above

Quality of Experience

We didn’t see another boat out there!!

Guides, Drivers and Staff

The Charm of Coastal Communities and Nature

Thailand

Mr Ya was an awesome guide. Everyone in the small village worked so hard to make our when looking at the schedule initially I didn’t realize we’d be starting our days at the same launching point. A suggestion would have been to limit day one to an afternoon of mangrove kayaking followed by the sunset and dinner. The next day we could have had an early start, visited the James Bond island, swum off a small island beach then had lunch at the village (rather than two lunches there). After spending time on the small non touristy island we would have preferred to skip the touristy island (with the floating soccer field) altogether. Just food for thought.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kate was wonderful,,, very responsive and a delight to work with. She tied up almost every loose end, went above and beyond on a couple of occasions and when she didn’t know an answer to our questions, she quickly found the answer and provided it right away.
I do want to provide feedback on a couple of things,,, fist the positive,,,,, the itinerary was fine, maybe a little too aggressive for people in their 70s but that was more our responsibility than Kimkims. We made changes on the spot and that was fine. It did result in our not taking a number of tours that we prepaid for.
Transportation was fine, both private cars and trains.
Accommodation’s were of mixed quality. In Edinburgh we enjoyed the Glasshouse Hotel but we wished that our hotel could have been more centrally located and if not in the old city, maybe closer to it. The Leonardo In Glasgow, we would never stay in that prearranged hotel and it should not be used as a choice in the future; out of the way, old and dated, heat didn’t work in our room and not a friendly staff.

Hotel Reviews

Leonardo Royal Hotel Glasgow

Terrible experience here, you should not offer this hotel in the future

Authenticity & Character

Hotel was dated, needed a renovation, dingy and sparse,,,, our room had no functions heat,,,,, they had to improvise and moved a space heated in for our stay

Location

Out of the way, don’t feel particularly safe walking around neighborhood

Staff

Cleanliness & Comfort

Don’t use this hotel,,,,, it was at the end of our trip and did not leave a positive last impression

AC Hotel by Marriott Inverness

Inverness

Clean, efficient, tiny rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Glasshouse, Autograph Collection

Edinburgh

Nice hotel, accommodations were clean and comfortable

Authenticity & Character

Location

Move the hotel choice closer to the old city

Staff

Guest Services/ concierge were great

Cleanliness & Comfort

Had a number of problems in the bathroom,,,, first arrives, no heat in the room, thermostat needed to be replaced; show door did not close, could not be fixed so bathroom floor flooded everyday; temperature control on shower was broken and needed to be replaced. Too many mishaps for one stay

Activity Reviews

The Kelpies Guided Tour

Scotland

Guides, Drivers and Staff

Erie from Executuve Private transfers was a terrific driver. We used him twice on long distance drive….. A real gem and great representative for the company

Transport

Edinburgh Castle & Old Town Private Tour

Edinburgh

Guide was warn and very knowledgeable but provided tooooo much info, couldn’t absorb it all. Appealed tha she had a set program and couldn’t deviate,,, tooo much and too deep of detail

Quality of Experience

Guides, Drivers and Staff

Noga and her team were exceptional to work with and really helped us make the most out of our trip.

Hotel Reviews

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Hotel Loa

Hótel Jökulsárlón - Glacier Lagoon Hotel

Hofn

Hotel Vík í Mýrdal

Vík

The Greenhouse Hotel

Hveragerdi

Activity Review

The Retreat Spa at Blue Lagoon

Iceland

Othman asked the right questions and listened to our particular needs. We like having a little space, we wanted nature and some flexibility to linger if we wanted. Othman got it all. Often it was ‘go to this spot just next to this popular spot for a similar but more intimate experience.’ Or ‘this is not to miss and these others are optional’. It worked perfectly for us.

Our trip to Iceland with Alicia from KimKim Travel was absolutely amazing. The Magma hotel in Tunga was charming, and the food experiences were delicious and memorable. From the Blue Cave tour to the New Year’s cruise, every moment was well-organized and exceeded our expectations. We felt like family and created lifetime memories.

The trip planning by Frederico was very good, he was patient with all the back and forth and designed a memorable Amazon vacation for us. We enjoyed the Amazon turtle lodge, friendly and courteous staff, food was excellent and the various activities were well planned and enjoyable. Overall a good first start to the Amazon experience for our family. The travel back and forth from Manaus was long but the staff was very helpful.

My daughter, my niece and myself booked a winter ski trip to Switzerland last month. Our specialist Mathilde was phenomenal. She ensured we had an overall amazing ski experience and booked the right tours for our adventure. She was knowledgeable, and patient as I had lots of questions. She gave us recommendations as it relates to Christmas markets, must see places and shopping areas. The hotels were absolutely cozy and stunning. The restaurant recommendations were superb. We plan on taking another trip to Switzerland next winter. This is my 3rd time using Kim Kim for travels overseas, and they never disappoint, We will definitely reach out to Kim Kim when we return to Switzerland in Dec. 2026.

Activity Reviews

Schilthorn - Piz Gloria

Switzerland

Quality of Experience

Guides, Drivers and Staff

Transport

Swiss Travel Pass

Switzerland

Quality of Experience

Guides, Drivers and Staff

Transport

Tina was great and responsive throughout our trip. The cars, the boats, the planes and all liaison people were always on time and met us as arranged in a really helpful manner. As a result, we had a lovely and hassle free time for which many thanks to Tina who was always adaptable and responsive to our needs.

Overall, we thought we could have spent less time at airports and making plane connections especially with local flights within Thailand.

The island choice of Koh Yao Noi proved to be a secluded, quiet and luxurious bubble with some pricy activities provided by the luxurious resort (we stayed in the appropriately named Paradise Resort) . The local village was only accessible by car and wasn’t much of an attraction.

We chose the hotels (The Tamarind Village in Chiang Mai and Ariyasom Villas in Bangkok) both of which were great, with lush gardens.
Tina helpfully made some of these hotel bookings on our behalf.

The guides were all excellent and knowledgeable. It was a good mix of culture, adventure, and food experiences. We particularly liked the flower experience in Saint Elena and the and La Minorista fruit market tasting.. We also loved the height through Tyrona and the tubing experienced on the Don Diego river. The cooking class was also a true highlight learning about Colombian cuisine.. enou

Throughout the booking process, the website was very glitchy, it was very difficult for me to download documents, and I had several failed attempts to pay for the trip. At every step of the way, the website itself didn’t work. It was a technical problem.

Once we were on the trip, everything was fantastic. All of our local guides were energetic and informative, and took excellent care of us meeting our every need.

We have traveled to over 30 countries with a variety of different planning services and this was among if not the worst. The planning almost could not have been worse. We very thoughtfully filled out all of the requested intake forms and what we got back was a far cry from what we clearly requested. It took far too many back and forth communications, two phone calls (Zoom would have been much more productive, but we were told it wasn’t available) and even a call with Kimkim’s management. Even after all of the communication, there were several missed details:

1. The trip was scheduled for the wrong year. After paying the deposit, we noticed that the date had somehow been changed to 2026! This was after many of the conversations mentioned above where we were very clear about our anticipated dates. We even went back to review email communications to see if somehow we had made a mistake and we had been clear about dates on our end.

2. They couldn’t manage to book the hotels we requested. We were told they didn’t have relationships with them and when they finally agreed to get pricing on them, the prices were much higher than we could get on Amex, so we ended up booking the hotels on our own.

3. Inaccuracies and missed details in our daily itinerary coupled with a very difficult to navigate itinerary format. Additionally there were a number of activities listed in our itinerary that were simply closed on the days we were scheduled. And these were not spontaneous closures. It was more like being scheduled to go to a museum on a certain day when that museum is always closed on that day. Simple research on the part of the planner would have revealed some of these issues.

4. They failed to book seats for one leg of our intra-country fight, which resulted in our having to sit at the very back of a large plane and not together. We only realized this when we went to check in for our flight. When asked about it, Jessica failed to take accountability for this oversight. Had we not realized the mistake upon checking into the flight, we may have been left without seats on a packed flight.

5. Guides- We had spotty guide experiences- having three guides in our three different locations. Our first guide was fine. Our second guide was poor. Our third guide was excellent. We had a variety of issues from significant language barriers, poor itinerary organization, lack of knowledge on basic site information, and mediocre guide-chosen food.

Hotel Reviews

RYSE, Autograph Collection by Marriott

Authenticity & Character

Location

Staff

Cleanliness & Comfort

JW Marriott Jeju Resort & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SIGNIEL BUSAN

Busan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Four Seasons Hotel Seoul

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jeju Island UNESCO Day Tour (East Course)

Jeju Island

Best guide of our trip. Clover was engaging, knowledgeable and so thoughtful in her planning and execution. We loved our day with her in Jeju. The driver, however, was awful. His NYC taxi driver style on the pedal was horrific including harsh accelerating and braking. He either went far below the speed limit or drove like a race car driver on twisty backroads.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Haedong Yonggungsa, Blue Line Train, Busan X the Sky

Busan

Activities were good and adjusted that day based on our preferences, but the guide continued to show lack of knowledge about the places we were going and required prompting for any meaningful information or explainations.

Quality of Experience

Guides, Drivers and Staff

Transport

Gyeongju Yangdong Folk Village Traditional Experience

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Big disconnect / language barrier with the guide that made the experience less than ideal

Transport

Special luggage vehicle was promised by KimKim, but wasn’t sent, so we were crammed in the van together with our luggage for the long rides.

Seoul Christmas Day

Seoul

Full Day Korean DMZ Tour

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Old and New Capital: Seoul

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Peru absolutely exceeded expectations.

From the beginning, Shawna was a fantastic partner in helping us plan the best itinerary for our family. She answered all our questions quickly and thoroughly, providing excellent guidance as we weighed different options. She helped us create a balanced itinerary filled with unique, authentic experiences.

While all our guides were terrific, Abel - our guide in Cusco and the Sacred Valley - was in a category of his own. He went above and beyond, helping us navigate unexpected flight issues and some altitude sickness our daughter experienced when we first arrived in Cusco. He was incredibly knowledgeable about Inca and Quechua society and was able to explain things in an accessible that engaged our kids and got them excited about the history. He truly made our trip special.

From the food tour in Lima, to the dune buggy adventure in the Paracas desert, to exploring Ollyantaytambo and Machu Picchu, to visiting the local Cusco markets and cooking authentic Peruvian cuisine with a chef at her restaurant, it was an unforgettable vacation. I highly recommend Peruvian Soul.

Hotel Review

Antigua Casona San Blas

Cusco

Beautiful hotel with unique architecture. Terrific restaurant and bar. And the hot water bottles in our bed at night was such s treat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cooking Class with Seledonia Mesa

Cusco

Our favorite experience in Peru! Seledonia is a remarkable person and an incredible chef. We had so much fun visiting the market with her and then learning from her in her kitchen. Such a unique experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Visit to Ollantaytambo

Peru

Abel was an amazing guide. He taught us all about the history and importance of Ollantaytambo and was very engaging.

Quality of Experience

Guides, Drivers and Staff

Abel is incredibly knowledgeable and helped us really understand the Quequan people.

Transport

Andean Textiles at Misminay Community, lunch, hike to Moray & visit Maras

Peru

One of the highlights of our trip! The people were so kind and genuinely seemed interested in sharing more about how they make the textiles. Lunch was delicious!

Quality of Experience

Food

One of our favorite food experiences!

Guides, Drivers and Staff

Transport

Sandboarding at Paracas Desert

Paracas

So. Much. Fun. Our kids (ages 24 and 11) had a blast!

Quality of Experience

Guides, Drivers and Staff

Transport

Art and Local Cuisine in Bohemian Barranco

Lima

Blanca was a terrific guide! She brought us to an amazing market to start our day which helped us better understand the fruits and vegetables we would later see in the dishes we tried. From chocolate tasting to ceviche to classic lomo saltado - and ice cream to cap it all off! - the food was delicious. Highly recommend!

Quality of Experience

Blanca was knowledgeable and very friendly.

Food

Absolutely perfect way to try Peruvian classics. Great start to our trip

Guides, Drivers and Staff

Transport

I was in Cambodia for 8-9 days in late Nov/early Dec 25 and used Steve and his team to have a fully guided trip. I had three great guides and two drivers. All of the the guides and drivers were all accommodating, courteous, fun to be with and always on time. I stayed in a great hotel in Phnom Penh, I was on the third floor overlooking the pool. Breakfast was always good and they staff were friendly. I had a fun time going around PP with the guide who was very knowledgable about all the sites we visited. Next was a car ride from PP to Battambang, this driver was with me for the remaining days. He was a skilled driver which is what you want on the roads of Cambodia! My guide on this portion was also very knowledgable and if I had any unusual questions or requests he went out of his way to help me find the answers. Battambang is a charming town on the river - this was another great hotel (except for the nightly Karaoke at a nearby bar but I think that was beyond the hotel's control) the food here was okay but not my favorite. Again, the wait staff were attentive and helpful. My final leg of the journey was Siem Reap where I stayed in my favorite hotel. The location wasn't great (I felt a little isolated) but here is where Steve and his team really came through for me - I was walloped with "traveler's sickness" and Steve coordinated with my third guide, Dara, on which clinic to go to as well as which pharmacy to go to (apparently some are more reputable than others). Dara (guide) and the driver (Mr Ya) were so accommodating, they rearranged my schedule so while I was down a day, I was able to do most of what I had planned in Siem Reap, they were constantly asking how I was feeling and just looking out for me. The staff at my hotel were amazing, bringing me ginger tea and asking about my well being - at one point someone at the hotel found a thermometer for me, just wonderful caring people everywhere I went. As a solo female traveler, I always felt safe where ever I went and never felt like I stumbled in an "iffy" area the entire time.
I would definitely recommend Steve and his team of guides. When I go back to Cambodia, I will definitely use his team again. I asked to be in non-touristy hotels which he made happen, while I did the typical tourist activities (temples, pagodas, the killing fields etc.) it was always personalized to me and what I wanted to see and do. The activities were well thought out and all were fun. I really loved the circus in Siem Reap and of course the temples were an incredible experience. The pacing was nice with being out for several hours, then returning to the hotel for an hour or two then heading back out again. I thoroughly enjoyed the trip as well as my accommodations and guides.

My family group of 15 just got back from a week in Peru. We met with our tour guide Alexandra Toledo in Cusco, She took us to view Pisac while on our way to Aranwa Hotel in Sacred Valley. From there we toured Chinchero, Moray, Maras and then to Aguas Calientes via Peru Rail Vistadome. Machu Picchu was the most magical experience. The beauty of the mountains is breathtaking. We spent our last two days back in Cusco before flying back to Lima, visiting the beautiful city squares, markets and Saqsaywamam. The experience with kimkim.com was really great. They were super accommodating and patient with us. Our guide Alexandra felt like part of the family!! !!!!FIVE STARS!!!!

Hotel Reviews

Hilton Garden Inn Cusco

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gringo Bill's Boutique Hotel

Aguas Calientes, Machu Picchu

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aranwa Sacred Valley

Urubamba

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Lima Miraflores

Miraflores, Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Cusco City Tour & San Pedro Market

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Machu Picchu Tour (Private Guided Tour) AM

Aguas Calientes/ Machu Picchu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private tour to Chinchero, Moray, Maras & Observaroty Train to Aguas Calientes

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Flight from {{start_location}} to Cusco & Private tour to The Sacred Valley

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi.

Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with several logistics related details and even with last minutes adds to the itinerary (Buenos Aires Tango Show and Santiago City Tour).

Everything worked like clockwork! The team tracked our flights, sent us alerts, and were there to pick up us up at the airports. Everyone we interacted with was professional, pleasant, and had showed a passion for what they do. Our travel guides (Natalia, Romina, and Paulina) were super knowledgeable and ensured we got the most out of the tours.

Altogether, an exceptional experience and I highly recommend this team for anyone planning a trip to South America.

Our trip to Morocco was marvelous on all counts--seriously! This was in large part due to the communication with the local travel specialist, Nihad, who planned the trip exactly according to our preferences, and the remarkable warmth, dependability and excellent communication with our driver, Ahmed, who was with us for 12 days. The kimkim site requires an extensive questionaire to be completed, which was very helpful in understanding how/what we wanted from our trip. We wanted to learn about the history, culture, food, and local customs. We wanted to go to multiple large cities and small towns (Rabat, Tangier, Chefchaouen, Fes, and Marrakesh), and also see the Atlas mountains, the Sahara Desert, and local villages. Thanks to kimkim, Nihad, and our fantastic driver, Ahmed, we got to do all of that.

Ahmed was very responsible and kept up with potential weather concerns. As we we were about to go through the mountains, there was a lot of snow. Ahmed rerouted us, and while we forwent a couple of stops (to Ifrane, for one), we still had a breathtaking drive, and several informative stops along the way. We went to an incredible fossil museum where Ahmed had arranged a very informative and eye opening tour with a paleontologist, a local visit to Tinghir, where another local contact of Ahmed, Abdullah, we met a teacher and her family living in a village that was largely abandoned, but where no money changed hands and we learned about the local crops (palm dates, alfalfa, and other plants) that villagers tended collectively. One more crucial detail: Ahmed introduced us to a whole range of Saharan music, Amazigh musicians, and Gnaoua music--these were great soundtracks on our multiple days of long drives throughout the country.

We stayed exclusively in riads along the way. All of the riads were beautiful, some of them intricately renovated. We had great private rooms with excellent hot functioning showers. The hotel staff was, without fail, warm and welcoming--in every riad. Our breakfasts in each riad were excellent. In places where dinner would be hard to obtain, dinner had already arranged as part of the tour--another detail taken care of through kimkim. The one place where our riad was a bit uncomfortable was in Marrakesh (but the hotel staff and food were excellent!), The Riad La Croix Berbere Deluxe was billed as a suite, but it was a room with a connecting bridge that looked into our neighbors' room and their "living area". It was very noisy, because if the neighbors were in their living area and talking, we could see them and hear them. The "suite" was not private, unless you shut yourself in the bedroom, which was so small there was no room for luggage. I would recommend that this riad not be used in the future (again, though, the staff was marvelous).

In conclusion, we had a fantastic trip and will definitely use kimkim in the future. This was our first experience with kimkim and, having used the service once, we feel more comfortable in crafting our next adventure with this company. The cost of this trip was more than worth it--to be relieved of planning, and to be taken care of so well.

My friend and I had the MOST AMAZING London/Paris adventure that was organized by Kate on the kimkim platform. We went in September 2025 and still talk about this trip daily. We are planning our 2026 adventure with her now!