Kimkim Trip Reviews

Our group of seven recently came back from a trek in Nepal through your company and i thought it may be helpful to provide some feedback on our experience. Overall, we had a fantastic time and found all the staff professional, positive, and very attentive. We really appreciated that Erin was able to book not just our trek, but also our kathmandu hotel, our Surkhet hotel, and our internal flight to Surkhet. That was so convenient for us and made our lives much better. Everythimg was taken care of and we didn't have to worry about even one night's accomodations. 

Sonam, our guide...Our guide was fantastic!! She was a highlight of our trip!!! She seemed to genuinely care about us having a good experience. She had a great attitude and was so positive and fun! She was a great communicator, explained what to expect very well, and laid out each day clearly. She was also very good at estimating how long it would take to get to our destination, something Nepalis aren't always good at. She was a delight to spend two weeks with! I would highly reccommend her as a guide to anyone. Since our group was mostly women, we loved that we had a female guide!!

The porters and assistant guide...The porters enthusisam and pleasant personalities were a delight to be around. We really liked that they didn't smoke like we saw many others doing. They all worked so hard and anytime we asked them for anything they were right there to help us. They were fantastic!!!!

The food on the trek...The food was plentiful with a lot of variety. We all ordered different things and felt very accomodated. We all found the food delicious and got our fill. It was better than we expected!!

Hotel Manaslu...Our kathmandu hotel was great! The food, accomodations, staff were all great. It was our little refuge from the bustle of kathmandu life. 
The hotel in Surkhet...Our Surkhet hotel was far more than we thought we would get there. The hotel driver was there to pick us up at the airport, the food was great, and the staff very accomodating.

Trekking accomodations...Our first Hotel, ABC Hotel, was very dirty and we just sucked it up and endured. It was quite horrible and we were worried the whole trek would be like that. It got better almost with each hotel and we enjoyed all the other ones. We loved the hot showers and the rooms that had comforters!!! The clothes lines were really nice too. A couple of rooms had trash cans and we felt like we won the lottery.

Erin...Erin was always quick to respond to our questions while we were planning and getting ready in the US. Her enthusiasm came through in her messages, and once we met her she was equally enthusiastic. She was bery smiley and friendly and clearly enjoyed working with people. We had an issue with getting the permits and giving our passports to one of the staff people and she came to our hotel right away. She was good at solving problems in a timely manner. My only constructive feedback for Erin would be to be more definitive and less loosey-goosey about things. When we asked if we needed crampons or microspikes, she said we can bring them if we have them. We really didn't know if we needed to bring them or not. When asked about bringing snacks she said we could if we wanted to, but really we needed to bring them. When asked about bringing a sleep pad she said we could bring one if we wanted to, but we never needed one and several people in our group brought them. The beds on the trek all had sleep pads that were very nice. I don't know if Erin has done this trek, but if not, maybe it would be helpful to do it so she can better answer client questions with more certainty and less ambiguity to help people better prepare for their trip. 

The handouts...Some of the information we got pre-departure seemed pretty out dated. 
The tipping information seemed incorrect based on what others told us. 
We didn't need to bring nalgene bottles as they filtered water rather than bolied it. Several of us didn't bring a bladder because of this information, and wished we had one. 
Airport tax is no longer charged on departure. 

The need for crampons or microspikes was very wishy washy. I think you should tell everyone to bring micro spikes. If they don't need them its fine, but if they are needed, it's essential to have them. 

Sometimes it felt like the info was generic to any trek, but it would be nice to have information that was specific to our trek.

Some additional info that would have been helpful...Bring snacks because on the big pass day you won't have acces to food. 

It would be better to get a little more description on what to expect on the trails. We were sort of in the dark as to what to expect and pack for. We got the packing list, but it would have been helpful to know that we would be in both very hot weather as well as very, very cold weather. 
Our time hiked was greater than every day on the description. 

Trekking poles are essential for stream crossings, balance on cliffs, and downhill stints.
It would be helpful to know that the trekking itinerary is an estimate of where we would stay, and that the trek may change based on weather, hiking strength, or accomodations. It would be nice to know that the descriptions we got weren't set in stone if they aren't. 

It would be very helpful to have an idea as to how much various things cost along the trek. Specifically, a hot shower is $5 to $6. Beer is about $6. And wifi ranges from $2 to $5. This would help us to figure out how much money to bring on the trail. It would also be good to know that there are a few handcrafted items we may like to buy along the way. 

The night before the pass and on the pass day  we were told that we should drink warm water, not cold. We were supplied with half hot and half cold water so we wouldnt drink cold water. We were then charged $36 for having the water boiled. We weren't told in advance that we'd be charged for the water and weren't given a choice as to whether we wanted hot water or not. It would have been nice to have been told in advance that we'd be charged, then given the choice as to wheher we wanted it or not. 

We thought we were going to have two rest  days, but we had none and hiked everyday. It would have been nice to know that we really had no rest days to mentally prepare ourselves. 

Our trip, organised very professionally by Luciana, was great. We had limitted time and hit the highlights. Foz du Iguassu, a stay in an Amazon jungle lodge, and a couple of days in Rio. All great experiences. The ride under the falls in a huge speed boat was exhilarating, and an unexpected highlight. We had some unexpected flight delays (2!) , and Luciana was fantastic in reorganising pickups, hotels, tours etc, to get us back on schedule. We had a great time. Thanks Luciana.

My friend and I do not normally take planned tours when we travel, but we were thrilled with this experience in Morocco with kimkim and Morocco Off the Beaten Path. First of all, Evan made our planning easy; neither of us had time to really plan this trip and Evan was very accessible and made the planning process stress free. He answered our questions and met up with our interests and budget.
From the beginning of our time in Morrocco to the time we returned to the Casablanca airport, our Tour Guide Issmail was welcoming, friendly and responsive. He gave us context to what we saw and experienced, made sure we were at ease and safe and was always responsive to what we asked for (i.e. stops, information).
All of our riads (hotels) were beautifully decorated and interesting. Our favorite was the palatial riad at Fez and the rustic one in the Atlas Mountains.
We enjoyed our tours around Fez and Marrakech. Yassine of Morroco Off the Beaten Track joined us in Fez and he added to our experience. In Marrakech, we learned a lot from our tour guide.
Overall, our trip was a beautiful, fun and memorable cultural experience - just what we were hoping for. And, we hope to return with a bit more time to spend at the seaside and in the Sahara.

Michele and his team did a wonderful job. My expectations were high for this trip; and, my expectations were left in the dust for what my experiences actually were on this trip. The accommodations were top notch. The itinerary that was made for me, was spot on, perfect. Michele and his team were able to notify me immediately of an issue with one of the excursions I was going to take, avoiding me driving out of my way to find out it had been cancelled. The few questions I had, their response was nearly immediate. I would highly recommend using them if you know nothing about the wonderful place of Iceland.

We had a fantastic experience and would highly recommend Morocco Immersion! Sharon was great and super responsive in planning the trip, and our guide on-the-ground Amnay was fantastic.

We were very pleased with our experience in Egypt and would recommend your firm without any hesitation. It was reassuring to us as first-time visitors to know there was always someone to meet us and help us navigate our transition from plane to hotel, particularly at the Cairo airport, which lacks adequate signage for wayfarers. The accommodations were first rate, and we received a double upgrade at the Four Seasons at Sharm el Sheikh. Dalia was our favorite guide. The Egyptian Museum is probably incomprehensible without a knowledgeable guide like her, and we really appreciated her efforts to face us as she spoke instead of speaking to the windshield of the vehicle as at least one of our greeters did. It was also nice that she was very attentive to us and minimized conversations on the phone while she was with us. Our trip was a great value and a great experience.

Rodrigo was fantastic!

Did some things well but some little things weren't quite so good. To be fair this was part of a big trip and didn't pay enough attention til at the time so maybe should have picked up some things earlier. Hotels chosen were great and any activities arranged were well done. Responses were always very quick but all by email, no personal touch but that may be an age thing. I did have to ring them once as had left some jewellery behind on one of the islands but otherwise would have had no voice contact at all. They were very good at organizing my jewellery to get to me. Some more detail would have been helpful on what was needed and what to expect. Like on the boat trip did we need to bring our own towel or was one provided for swimming. I did ask, was told take a towel but one was provided. To also to be fair our previous trip we had a driver the whole time and this was a lot more hands off affair so dont want to compare or judge on that.

We had a wonderful trip to Zion, Bryce and the Grand Canyon national parks, and to the Antelope Canyons. The self-guided guide prepared by Cami was very useful in pointing us to places to stay and dine, and popular areas to visit/see based on our schedule. We just followed the guide and had the best time! Thank you Cami!

Just not used to not meeting Dimitris for the whole trip - next time need to give me WARNING about the Hotel in Santorini being Down on the cliff - i was panic because i was not sure how to move the my 2 luggage by my self claim ing over 50 steep steps

Oooh we really enjoyed it! It was so impressive, such a beautiful landscape and country. The people are really friendly and the food was good. Fortunately we were lucky with the weather so the view was amazing. Tendu was a nice guide, he really took care of us.
The only little negative thing was that the driver didn't find our hotel where we stayed after the trekking tour. So we had to help him with google maps. But it can happen, so we forgot it immediately when we arrived.

In general it was easy to organise and good recommendations were given. The problem was that the hotels and experiences that were booked did not meet our expectations or the description provided by kimkim and once the issues were raised they were not addressed by Kimkim

My guide and driver were great.
The only issues would be the hotels in Machu Picchu and urabamba.
In Machu Picchu I was right next to the train which made its way every 2 hours not allowing for any sleep nor peace.
The setting in Urubamba was beautiful but the entry door was completely sealed making it loud for people walking bye and bugs were ever present.
Thanks

We planned a trip for 4 days to Morocco and visited Casablanca, Marrakesh and Rabat. Megan was very helpful is planning our trip just the way we wanted it. She was very available during the planning process and during the trip as well and answered all our questions. When we first arrived to Casablanca, we had an issue with our driver but after communicating this to Megan and Brahim , this was promptly changed the next day and our new driver Ismail was amazing! He made us feel comfortable and became a good friend by the end of the trip. Throughout the trip, Megan was checking in on us making sure things were smooth. We had a great experience thereafter in Morocco! We loved our tour guide Mohammed who took us around Marrakesh and then our tour guide in Imlil where we did a hike to Ourika waterfalls and then had lunch with a local Berber family. These were great memories! For such a short time on Morocco, we were able to see everything we wanted. Thank you so much Megan for making our personalized trip a memorable one!

Every aspect of this trip was amazing, being picked up after every plane, ferry etc was awesome! Every person we interacted with was great and super accommodating. I even forgot some clothing in Mykonos and the ladies at Portes Mykonos sent it to the hotel in Athens so I could get it when we got back there. It was great being able to use the Greek SIM card in my phone it helped out tremendously. Overall it was a great experience and I would do it again in a minute!!

This is the first time I’ve booked a trip with KimKim and it wont be the last. The trip planning was so easy and having KimKim plan all the details took the stress away. Harris helped me decide on the islands we would visit and was readily available whenever I had a question. Our trip was ten days and we visited Athens, Santorini, Naxos, Paros.

I really can’t say enough good things about the Aegean Gem hotel in Kamari, Santorini. It’s such a wonderful hotel - great owner, new hotel close to the beach, nice rooms, and amenities. Initially I was disappointed to see we weren’t staying Fira but after being there on the tour and seeing the crowds, I was happy to be on the other side of the island in a more relaxed atmosphere. The bus system seemed quite efficient in Kamari so it was very easy to travel to Fira or Oia for dinner or sightseeing. I hope to return in the future. Kostas was our guide on the Santorini Highlight tour and he was great, very friendly and knowledgeable ! I would recommend this tour if you’re in Santorini.

In Naxos we did a cooking class with the family at Basiliko Tavern and I would highly recommend this. Anna was our cooking host and she was wonderful. She took us through her family estate, we picked fresh veggies to use in our dish and she took us on a small walk around the area.

Our hotels in Santorini (Aegean Gem), and Naxos (Cyano Suites), were unforgettable. Great locations and hospitality at both. We stayed at Porto Naousa in Paros and it had a great location, and lovely patio.

I have no complaints about the trip, I would however check the transfer times for ferries as I did feel we arrived very early to wait in the street for ferry departure - even our drivers at two ports questioned why the pickups were so early. However, I do understand why some first time travellers might like to get there early.

Thanks again to Harris for organizing a wonderful trip for my mother’s 60th birthday. We hope to be back again someday. Thank you for everything, Harris and the Travel12 Team!

The trip to Colombia was planned out very well. Laura Joy was available to address any concerns or answer any questions. She was helpful and flexible. She worked together with us to plan the trip that we wanted. Will use kimkim again in the future.

It was an incredible trip and Harris & KimKim made it so easy to enjoy our vacation. We ran into a few small problems during our trip and they were always quick to respond and find a solution that would work for both us and the people we were meeting. I absolutely intend to book my next trip through them as well once I decide where I’m going!

From start to finish my tour organised by Chhewang was seamless and for me effortless. I was very well looked after by my guide Keshab and can’t thank him enough. The responsible trek team communicated everything clearly and consistently where I never felt a worry or not looked after. The trek itself was created and catered specifically to my wishes and the time I had available. I loved every experience, and was lucky to observe many cultural customs as it was the time of the festival.

Hi Erin and the KimKim Team!

Erin you did it again!! Top marks for another incredible trip to Manang.

Your professionalism, friendliness, organistion, attention to detail and providing us with THE best
guides, Raj and Rabin, made for an unforgettable trip. The journey left a profound impression on each of us and will forever stand as a superb adventure in a beautiful country with wonderfully open hearted people.

Dhan'yavāda from us all!