Kimkim Trip Reviews

4.8
Based on 12,072 ratings
Read 12,072 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

All the guides were knowledgeable and wonderf...
Portugal | Dec 23 - Jan 1, 2024

gurdarshan
gurdarshan s.
Canada | Reviewed on Jan 03, 2024
All the guides were knowledgeable and wonderful people. People of Portugal are very polite helpful. We were able to visit most of the historical places. Happy to visit Portugal History revisited Read more

All the guides were knowledgeable and wonderful people. People of Portugal are very polite helpful. We were able to visit most of the historical places. Happy to visit Portugal

History revisited

Hotel Reviews
Hotel Britania Art Deco
Lisboa

Best hotel for mature and laidback people. Best location and relaxing

Authenticity & Character
Vintage decor
Location
In heart of Lisbon and so far from any kind of traffic
Staff
Very sweet people
Cleanliness & Comfort
Yes
Porto Royal Bridges Hotel
Porto

If someone is looking for modern and stylish space in heart of porto. New concept. Best use of every inch of space

Authenticity & Character
Architecture
Location
You can walk to all and everything
Staff
Young and dynamic
Cleanliness & Comfort
It’s for young people. Mature people should avoid this hotel due to small size of rooms
Cascais Miragem
Cascais - Portugal

Great hotel at great location. We walked every night to have our dinner in downtown. Super market is very near. Train station is very close.

Authenticity & Character
The building and view. Classic room with very impressive balcony
Location
Every thing is so near
Staff
Very elegant
Cleanliness & Comfort
Clean and always smelling so fresh and natural
Activity Reviews
Lisbon´s Historic Odyssey on a Private Walking Tour
Lisbon´s Historic Odyssey on a Private Walking Tour
Lisbon

Great.

Quality of Experience
Very humble and kind people
Guides, Drivers and Staff
Well dressed knowledgeable elegant
Transport
Punctuality
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

It was very detailed

Quality of Experience
The guide
Transport
Private Cruise in the Picturesque city of Porto
Private Cruise in the Picturesque city of Porto
Porto

It was very pleasant and exciting

Quality of Experience
Karina and jorge
Guides, Drivers and Staff
Sincerity
Transport
Clean and high quality
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Porto

Lot of history. If you are visiting Portugal please take few history lessons

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Eduardo
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jan 04, 2024

Dear Gurdarshan, thank you so much for your kind feedback.
I am really happy to know that you had a good time in Portugal!
It was great to have you and Harmanderjit traveling with us.
Thank you so much - Marisa & Across Portugal Team

***AMAZING MOROCCO FAMILY ADVENTURE***
Morocco | Dec 21 - Dec 31, 2023

Jim
Jim W.
Widener, AR | Reviewed on Jan 03, 2024
This was an amazing adventure in every way! We have travelled quite a bit with the family but was our first time using KimKim and Ordinary Travel and I can't say enough about our trip advisor Mohamed who provided us with an amazing custom itinerary. We started with a list of the adventures we were looking to have (wanted some hiking, lots of food, wanted to see the desert and mountains and key sites, and wanted to keep the kids engaged and having fun). The trip planned was absolutely... Read more

This was an amazing adventure in every way! We have travelled quite a bit with the family but was our first time using KimKim and Ordinary Travel and I can't say enough about our trip advisor Mohamed who provided us with an amazing custom itinerary. We started with a list of the adventures we were looking to have (wanted some hiking, lots of food, wanted to see the desert and mountains and key sites, and wanted to keep the kids engaged and having fun). The trip planned was absolutely PERFECT!!! We met our amazing guide Karim at the airport with ease. He picked us up in his wonderful, clean and comfy vehicle and off we went. I mention his car because we spent a lot of time travelling between cities and it was a nice touch that he kept the vehicle clean, drove safely and was always willing to stop at any time for pictures, bathroom breaks, or to purchase food / souvenirs. (don't forget to keep your change to tip the bathroom attendants). Our accomodations were absolutely perfect at every city we stayed in. We were always close to the action, in a beautiful and safe location, and we appreciated that at every location we had requested rooms for the kids to be close to ours, and at every location they had already prearranged this small request. There was something amazing waiting for us at every location. The guide in Fez was so knowledgeable and able to share so much information. and we appreciated that everyone spoke well enough English that we never felt any difficulty with communication. The trip to the desert was a long drive but so beautiful and Karim, our amazing guide had so many wonderful stops planned to keep us and the kids engaged. We opted to stay 2 days in the Desert camp (I highly recommend this) which allowed us to spend a full day in the Sahara exploring so many amazing sights. The eco camp was delightful and we appreciated the warm beds on a cold desert night (for us in late December, we woke up to temps in the low 30s). Watching the sunrise from the Sahara atop a nearby dune was a dream come true. We spent time on the camels and then headed back toward Marakkesh through the High Atlas. Karim spent so much time teaching us about the Berber and nomadic culture in Morocco and ensured we got to experience so many amazing foods. From B'ssara to Tagin, Harira to Kefta and more couscous than you'll ever eat again....we just loved the tastes and smells and spices of our trip through the country. One regret--I wish we had spent a second day in the high-atlas which would have allowed us to hike to the top of the tallest peak in North Africa (a two day trip) but instead we went with a wonderful local guide from Imlit to explore the nearby countryside. You'll want to be pretty fit if you are going to venture out too far in this area as the hills are steep and the altitude is real. I am also glad we booked 3 days in Marrakesh. We reserved a day for exploring and a food tour and our guide Hasan was wonderful. She was so knowledgeable about the local food and knew the exact places to take us to try so many amazing things. We were adventurous so we tried some pretty unique foods--the kids LOVED this part of the tour. I have absolutely NOTHING bad to say---this was an amazing tour organized by a wonderful company, we were guided by a star of a guide, Karim, around a country that is safe and fun and welcoming.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Spend 2 days...its worth it. This is a one of a kind experience in an enchanting paradise. The sand of the desert is so unique, the quite of the night, the wonderful food...the adventure of getting to this location...its all part of the experience....5 stars!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Such a neat place. Was a little advture of a hike just to get to the location and the kids loved it (we travelled with a 15 and 18 year old) and we just loved exploring the cityof Chefchaouen on our first day. So beautiful. The staff at the hotel were very nice, the breakfast was one of the best of our entire trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

If i could give this 6 stars I would. This is a one of kind location that isn't in any guidebooks I could find. But Ordinary Travel and Karim our guide knew...and boy were we in for a treat. There is so much history to this amazing location....the food had a French flair and was tasty as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

This has to be one of the most unique and beautiful locations I've ever stayed at. The ornate floors and walls and ceilings ....its so unique. The location is PERFECT if you are adventurous and willing to explore the alley's they are right outside your door....you can take main roads or the alleys to the local square and then on to all the Souks and other amazing places....what a dreamy place to end our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 04, 2024
Hi Jim, Thank you immensely for sharing your heartfelt and detailed experience with us! Reading your review fills us with tremendous joy and pride in having been part of crafting your unforgettable adventure in Morocco. It brings us immense delight to learn that I succeeded in curating a tailor-made itinerary that perfectly aligned with your family's aspirations and preferences. Crafting an experience that encompassed hiking, cultural immersion, scenic beauty, and engaging activities for... Read more

Hi Jim,

Thank you immensely for sharing your heartfelt and detailed experience with us! Reading your review fills us with tremendous joy and pride in having been part of crafting your unforgettable adventure in Morocco.

It brings us immense delight to learn that I succeeded in curating a tailor-made itinerary that perfectly aligned with your family's aspirations and preferences. Crafting an experience that encompassed hiking, cultural immersion, scenic beauty, and engaging activities for both kids and adults was our aim, and we are thrilled to hear that it resonated so well with your desires.

Karim truly embodies the spirit of hospitality and went above and beyond to ensure your journey was seamless and delightful. We are delighted that his attention to detail, safe driving, and willingness to accommodate your needs enhanced your overall experience. It's wonderful to hear that his knowledge, along with the local guides, enriched your understanding of Morocco's rich cultural tapestry and made each moment more meaningful.

Moreover, your appreciation for the carefully selected accommodations and the seamless arrangements for your family, especially ensuring the kids were comfortable and close by, warms our hearts. We are grateful for your kind words regarding the culinary journey through Morocco, as our goal is to introduce travelers to the diverse and delicious flavors that the country offers.

Your glowing endorsement of our company, the stellar guidance of Karim, and the welcoming nature of Morocco itself mean the world to us. We are genuinely humbled by your kind words and thrilled to have been part of creating cherished memories for your family.

Thank you once again for choosing KimKim and Original Travels. We're immensely grateful for your trust and hope to have the pleasure of crafting more incredible journeys for you in the future.

Warmest regards,
Mohamed

Phenomenal service with Erin, an experience of a lifetime!
Patagonia | Dec 14 - Dec 23, 2023

C
Charlene L.
Los Angeles, CA | Reviewed on Jan 03, 2024
Erin was incredible in helping us plan our honeymoon in Patagonia, and I cannot sing her praises enough. From the very beginning, Erin was there every step of the way with an exceptional level of dedication and local expertise. Planning a honeymoon can be a daunting task, especially when considering a destination as vast and diverse as Patagonia, but Erin made the entire process so easy! Most impressive was how responsive Erin was. She promptly addressed all of our questions and concerns,... Read more

Erin was incredible in helping us plan our honeymoon in Patagonia, and I cannot sing her praises enough. From the very beginning, Erin was there every step of the way with an exceptional level of dedication and local expertise. Planning a honeymoon can be a daunting task, especially when considering a destination as vast and diverse as Patagonia, but Erin made the entire process so easy!

Most impressive was how responsive Erin was. She promptly addressed all of our questions and concerns, demonstrating a genuine willingness to ensure that our trip was tailored to our preferences. Her wealth of knowledge about Patagonia, from the best hiking trails to places to stay, was invaluable. It was evident that Erin had a deep passion for the region, and her enthusiasm translated into thoughtful recommendations that added immeasurable value to our itinerary.

What truly set Erin apart was her dedication to customizing our honeymoon experience. Instead of presenting us with a cookie-cutter itinerary, she took the time to understand our interests, preferences, and desired pace for the trip. Erin then crafted a personalized itinerary that exceeded our expectations.

Throughout the planning process, Erin's attention to detail and commitment to excellence were evident. She not only provided us with a comprehensive itinerary but also equipped us with helpful tips and insights to make the most of our time in Patagonia. From navigating transportation options to suggesting ideal times for specific excursions, Erin's expertise was a guiding light that made our journey unforgettable.

Could not have done this without Erin's exceptional service and unwavering dedication to make our honeymoon in Patagonia an absolute dream. Her personalized approach, coupled with her in-depth knowledge and responsiveness, ensured that every aspect of our trip was tailored to perfection. If you're seeking a travel advisor who goes above and beyond to turn your dream vacation into a reality, look no further than Erin! Her commitment to excellence and passion for crafting unforgettable experiences make her a true gem in the world of travel planning! Cannot wait to book our next trip!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Jan 17, 2024

Thank you Charlene, we are happy that you and Marty had a memorable honeymoon and that you seem to be very happy with your planning experience. Wishing you both the best!

Argentina New Years!
Argentina | Dec 28 - Jan 2, 2024

N
Nicole B.
Atlanta, GA | Reviewed on Jan 03, 2024
Argentina New Years! Read more

Argentina New Years!

Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The Tango show was great! We learned a lot about their dance, the food was fantastic and service was elite!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Buenos Aires

We had such a great time on this trip! Our guide was incredible, I loved learning how they tamed the horses, enjoyed the BEST empanadas and the property was beautiful. It was a perfect day trip and totally worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2024

Hi Nicole,

Thanks for your feedback, is really important to us! I am glad to read that you had an amazing time in Argentina, and you have tasted the famous Empanadas! :)

I hope this has been a very good start of 2024 for you!

I hope you trust us in your next adventure!
Warm Regards,
Mery

Amazing time!
Ecuador | Dec 24 - Dec 30, 2023

S
sreeram m.
Flagami, FL | Reviewed on Jan 03, 2024

We had an excellent trip thanks to tour guide Robert and trip organizer Mathias. We visited most of the places within 7 days, thanks to great planning. We requested additional activities and they were also accommodated with in the time frame. Highlights were horseback riding in Cotopaxi , chocolate tour in Mindo, rafting and cooking class in Banos.
Would definitely use Kim Kim again for our future trips. Highly recommend Mathias and Robert, they are a great team.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Feb 27, 2024

Hi Ram,

Thanks for your nice review! I’m glad that your two families had an excellent vacation in Ecuador. The schedule was tight but I believe the itinerary we crafted together allowed you to see most of the highlights, without making it too taxing for the kids.

Hopefully, you can return one day to discover the rest of the country, for example, the Galapagos Islands!

All the best,
Mathias, Robert & the rest of the team

Great family trip to Costa Rica
Costa Rica | Dec 26 - Jan 2, 2024

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William K.
Jollyville, TX | Reviewed on Jan 03, 2024
We were extremely happy with our trip to Costa Rica put together by KimKim and Serrendipity Adventures. Bryan did an excellent job identifying a great itinerary that met the desires of our family's 7 day window (3 days in the Arenal area and 4 in Manuel Antonio). The planning process was informative and easy and Bryan was very communicative during that process. Once we were there Wilman from Serrendipity checked in with us every step of the way to make sure transfers and activities were... Read more

We were extremely happy with our trip to Costa Rica put together by KimKim and Serrendipity Adventures. Bryan did an excellent job identifying a great itinerary that met the desires of our family's 7 day window (3 days in the Arenal area and 4 in Manuel Antonio). The planning process was informative and easy and Bryan was very communicative during that process.

Once we were there Wilman from Serrendipity checked in with us every step of the way to make sure transfers and activities were going as planned. The guides on all of the activities and the drivers were extremely friendly and good at what they did.

We could not be more satisfied with our experience and would definitely recommend Bryan and the rest of the team for any family traveling to Costa Rica!

- William K.

Hotel Review
Arenas del Mar Resort
Manuel Antonio

The Arenas del Mar hotel is beautiful with very modern finish out. The staff are OUTSTANDING with an extremely freiendly environment and high end focus on customer service. Everyone greeted us with a smile and tried to accomodate every request we had from the initial greeting on our arrival to our departure. The food was great for a resort (which we typically have mixed feelings on) and the private beach was amazing. Our kids (10 and 12) could not get enoughof the waves there and played in the water for hours. It was also proximate to the national park and both my wife and I went down to the wider and longer public beach there and did runs there which we thouroughly enjoyed. We would love to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 03, 2024

Hola William,

I'm delighted to learn that you had an incredible trip! It was my pleasure to assist you throughout this process.

Thank you for sharing your positive feedback and for recommending us. Should you plan another adventure, we would be more than happy to assist you!

Pura Vida, Wishing you a fantastic 2024!🦥😎
Bryan

Sea, Jungle, Mountains: A Packed Family Adventure in Peru
Peru | Dec 20 - Dec 30, 2023

Lisa
Lisa E.
Winston-Salem, NC | Reviewed on Jan 03, 2024
We're a family of six with teens and a six-year-old, and Liz helped us pack it all into a 12-day trip to Peru! Ninety percent of the trip was incredible. First, however, here's the part that sucked: A preventable snafu cost us a lot of $$. When we were too sick to hike, we were misinformed about train ticketing restrictions, which led us to lose $500 on rebooking fees. Also, every one of us got sick. Like, fevers, antibiotics, puking, oxygen, and hospital trips sick. Yes, we drank only... Read more

We're a family of six with teens and a six-year-old, and Liz helped us pack it all into a 12-day trip to Peru! Ninety percent of the trip was incredible.

First, however, here's the part that sucked: A preventable snafu cost us a lot of $$. When we were too sick to hike, we were misinformed about train ticketing restrictions, which led us to lose $500 on rebooking fees. Also, every one of us got sick. Like, fevers, antibiotics, puking, oxygen, and hospital trips sick. Yes, we drank only bottled water, through filtered water bottles. It happens.

Here's the meh: We needed a little more mental preparation for the rigors of the Amazon section of the trip. It was 98 degrees with 90% humidity and swarms of mosquitos and roaches. Reading that is different than being ready for it. We needed different clothes to be more comfortable. Also, pretty much every single one of our flights was changed after we first booked it. We had to get up at 4 am a few times, which led to some grumpy family members later in the day.

Now, on to the great parts: We loved our first few days in Lima. The food tour in Barranco was a delicious introduction to a country filled with flavorful food. Even our picky eaters tried it all. We didn't give ourselves enough time in the colonial section of downtown Lima. Day two was the sea lion tour, which was a grand adventure. The boat trip was gorgeous. As you approach the island, it does smell bad but you get used to it, and swimming with the cuties for twenty minutes is well worth it. In the Amazon, we saw caiman, otters, wild macaws, parrots, four kinds of monkeys, and a ton of cool trees (rubber, cork). Corto Maltes was a beautiful lodge with hammocks and great food, and we loved cooling off in the pool. We flew to Cusco and then drove on to our favorite place, El Albergue in Ollantaytambo. This "boutique" hotel was paradise, with flowers everywhere and breathtaking views. There was a huge farm and a little school behind it. The place was a short (uphill) walk from the ruins towering above the town, the Plaza Mayor, and the souvenir market. The sacred valley ruins tour was ah-mazing for my history teacher heart and Jose was well-informed about so many different perspectives. We loved the llama trek and weaving demo with indigenous women. Since we were too sick to hike, I wish we had skipped staying in Aguas Calientes. Still, our hotel, Hatun Inti, was minimalist and clean. The Vistadome train ride - with party car! - was a highlight of the trip. Machu Picchu is even more marvelous in person and our guide, Javier, was a huge help in answering all of my questions. He did a great job with the Insta pix for the teens and the pacing for our slow kiddo and those of us feeling the altitude. Another train ride and then a drive to Cusco. The elevation here really buried some of us but we were all incredulous at the beauty of this colonial city. We stayed at Casa San Blas, which was super cute and had the perfect location. Situated on a hill, we could see the red roofs of Cusco below. San Blas is an artists' neighborhood and my artistic teens loved seeing the artists at work. From here, we did a pottery experience, a chocolate experience, went to an animal rescue center, and visited many ruins. I also recommend the Museo del Arte Precolombino and visiting the cathedral and church on the Plaza Mayor.

Although a few things went wrong, the combination of support and individual choice made for the perfect way to plan a family trip. Thank you, Liz, Lizbeth, Domingo, Jose, Javier, and so many others. I would recommend KimKim to other travelers in a heartbeat!

Hotel Reviews
Innside Lima Miraflores by Melia Hotels International
Miraflores

A good introduction to Peru, this hotel feels pretty familiar to Americans. Good breakfast and yummy room service. The front desk staff is really helpful. Located in a nice area of Miraflores, right near Kennedy Park.

Authenticity & Character
Nothing was really wrong, it was just pretty normal.
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado

Corto Maltes was a beautiful lodge with hammocks and great food, and we loved cooling off in the pool. Our guide, Mario, was an expert at spotting animals. We saw caiman, otters, wild macaws, parrots, four kinds of monkeys, and a ton of cool trees (rubber, cork). The boat ride to and from the lodge were beautiful and fresh. The massage at the lodge was well worth it. We were underprepared for the sheer volume of mosquitos and the small armies of roaches. Also, everyone stressed that we needed long sleeves and pants (which we did, for the hikes and such) but no one really mentioned that we needed a TON of extra clothing because everything would get wet and nothing would dry in 90% humidity. We could have been more comfortable if we were better prepared. Our littlest one got super sick here with a fever.

Authenticity & Character
The location, architecture and food make this place pretty amazing. I wish there was more of a cultural aspect as well.
Location
Right on the river with a big property filled with cool plants and animals, and a lookout tower.
Staff
We were there over Christmas and there was nothing special about it. Other lodges had cultural celebrations.
Cleanliness & Comfort
Wellllll - there was no air conditioning, spotty electricity and there were a lot of bugs.
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Classic Machupicchu
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Peruvian Food Tour in Artsy Barranco
Private Peruvian Food Tour in Artsy Barranco
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Palomino Islands - Sealions  tour
Shared Palomino Islands - Sealions tour
Lima
Quality of Experience
Food
There was no food. Provided snacks would have been great.
Guides, Drivers and Staff
Transport
The boat was broken when we arrived, which delayed us.
Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)
Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)
Peru
Quality of Experience
Food
It tasted great but a few of us got sick.
Guides, Drivers and Staff
Transport
Private Tour to Chinchero &  Llama trek  with Ancestral Weaving at Umasbamba town Experience
Private Tour to Chinchero & Llama trek with Ancestral Weaving at Umasbamba town Experience
Sacred Valley
Quality of Experience
Food
Only tea was provided. We should have added lunch into our tour on this day because we were starving!
Guides, Drivers and Staff
Transport
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Puerto Maldonado
Quality of Experience
Food
No food.
Guides, Drivers and Staff
Transport
Corto Maltes Lodge 3/3 (Sandoval Lake Program), Flight to Cusco & Transfer to {{end_location}}
Corto Maltes Lodge 3/3 (Sandoval Lake Program), Flight to Cusco & Transfer to {{end_location}}
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Short Inca Trail Trek & Machu Picchu by train 2/2 (Private Guided Tour in Machu Picchu)
Shared Short Inca Trail Trek & Machu Picchu by train 2/2 (Private Guided Tour in Machu Picchu)
Peru
Quality of Experience
Food
No food.
Guides, Drivers and Staff
Transport
Private Inca Pottery Classes (Kutiry)
Private Inca Pottery Classes (Kutiry)
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Mini Chocolate Workshop
Shared Mini Chocolate Workshop
Cusco
Quality of Experience
Food
Yummy chocolate
Guides, Drivers and Staff
NA
Transport
NA
Private tour to Sacseyhuaman, Cochahuasi & Pisac
Private tour to Sacseyhuaman, Cochahuasi & Pisac
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 05, 2024

Hi Lisa,
Thank you for your taking the time to leave a review.
I'm sorry that you got sick during your time here. Eventhough, I'm glad to know that you enjoyed most of your experience in Peru.
I wish you all the best for this new year 2024 😊
Liz.

Well crafted trip, great service from Margarita!
Colombia | Dec 21 - Dec 30, 2023

Michael
Michael G.
Manhattan, NY | Reviewed on Jan 03, 2024
Margarita did a great job curating our trip, communicating before and during the trip and worked hard to make sure we were well cared for and having a good time.
All of the activities and accomodations met or exceeded our expectations.
A big shout out to Sol, our guide during our time in Medellin. She brought great energy and insights and was just fun to be with.
Thank you!
Read more

Margarita did a great job curating our trip, communicating before and during the trip and worked hard to make sure we were well cared for and having a good time.
All of the activities and accomodations met or exceeded our expectations.
A big shout out to Sol, our guide during our time in Medellin. She brought great energy and insights and was just fun to be with.
Thank you!

Hotel Reviews
York Luxury Suites Medellín
El Poblado, Medellin

Clean, spacious, great views and delicious breakfast. Location was good in that it was quiet, but we needed a taxi or uber to get to the "happening" part of El Poblado neighborhood. Felt very safe. Plus really liked the rooftop pool and bar!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Lola
Cartagena de Indias

Beautiful boutique hotel in the heart of the action in the cool Getsemani neighborhood. Lots of hip design, friendly staff, and great food and drinks. Really liked the rooftop pools and secluded seating areas. Given that there are only 22 rooms, the common spaces never felt crowded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jan 10, 2024
Thank you so much for your wonderful feedback! It warms my heart to know that I was able to contribute positively to your travel experience in Colombia. Hearing that the activities and accommodations met or exceeded your expectations truly means a lot to me. I'm also thrilled to hear about your great time with Sol in Medellin. She's a fantastic part of our team, known for her vibrant energy and insightful guidance. I'll be sure to let Sol know about your kind words and how much you... Read more

Thank you so much for your wonderful feedback! It warms my heart to know that I was able to contribute positively to your travel experience in Colombia. Hearing that the activities and accommodations met or exceeded your expectations truly means a lot to me.

I'm also thrilled to hear about your great time with Sol in Medellin. She's a fantastic part of our team, known for her vibrant energy and insightful guidance. I'll be sure to let Sol know about your kind words and how much you appreciated her company.

We would be more than happy to see you again, exploring other stunning regions of Colombia. Each area has its unique charm and stories waiting to be discovered, and we would love the opportunity to craft another unforgettable journey for you.

Thank you again for choosing The Colombian Trip for your journey. It was my pleasure to ensure that your trip was memorable, and I'm so glad you and your family had a fantastic time!

Masai Mara & Victoria Falls - Excellent planning, great service
Kenya | Dec 22 - Dec 29, 2023

Rohan
Rohan C.
San Jose, CA | Reviewed on Jan 03, 2024
We booked a trip to Masai Mara in Kenya and Victoria Falls in Zambia and our local guide was Joseph. Joseph handled the bookings and management really well, taking into consideration what all we needed as part of the itinerary. The travel and schedule was planned in such a way that we never felt rushed and also were able to cover the places and experiences which we mentioned we wanted to do. The safari driver and guide Andrew was also excellent and an expert in game drives because of whom... Read more

We booked a trip to Masai Mara in Kenya and Victoria Falls in Zambia and our local guide was Joseph. Joseph handled the bookings and management really well, taking into consideration what all we needed as part of the itinerary. The travel and schedule was planned in such a way that we never felt rushed and also were able to cover the places and experiences which we mentioned we wanted to do.

The safari driver and guide Andrew was also excellent and an expert in game drives because of whom we got to see lions many times, and leopards, which are considered to be a rare sighting, on two consecutive days.

This trip was technically our honeymoon as went right after our wedding. Joseph had conveyed the same to all the hotels where we were staying and they took extra care of us, including a mega upgrade during our stay at Victoria Falls. This was a very pleasant surprise for us and made our experience memorable.

The trip originally had a South Africa leg as well, but we had to cancel that last minute due to unforeseen visa issues. Joseph promptly helped us in getting us the refund of whatever was refundable from the South Africa leg.

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Good hotel, but with some flaws. Slow food service, and no elevators which is a big deal while carrying luggage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

Fantastic experience. The activities were interesting and the staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashnil Mara Camp
Maasai Mara

Excellent serrvies, very friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

Our guide Andrew was an expert in game driving and because of him we saw all the rare animals of the Mara

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maji Moto Maasai Cultural Activities
Maji Moto Maasai Cultural Activities
Maji Moto

Very friendly people. Had fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maasai Mara Game Drives & Hot Air Balloon Ride
Maasai Mara Game Drives & Hot Air Balloon Ride
Masai Mara

Good new experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Falls Tour
Victoria Falls Tour
Livingstone

The guide was knowledgeable and helpful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jan 15, 2024
Thanks for your feedback, Rohan, we’re very happy to hear you had a great trip and appreciated the opportunity to plan a memorable honeymoon for you and Shamli. While there were disappointing adjustments needed for the South Africa portion due to visa issues, we were glad to be able to help make sure you received refunds for that and add some small upgrades and special moments along the way to be sure your trip was enjoyable. We will share your feedback with the hotels and drivers to be sure... Read more

Thanks for your feedback, Rohan, we’re very happy to hear you had a great trip and appreciated the opportunity to plan a memorable honeymoon for you and Shamli. While there were disappointing adjustments needed for the South Africa portion due to visa issues, we were glad to be able to help make sure you received refunds for that and add some small upgrades and special moments along the way to be sure your trip was enjoyable. We will share your feedback with the hotels and drivers to be sure they are recognized or hear about improvements needed.

With gratitude for trust in us to create a memorable honeymoon safari, we hope to plan further African adventures with you some day!

All the best,
Joseph & Susan

Thanks so much Fransisco and Riwal before our...
Chile | Dec 19 - Dec 30, 2023

C
Caner K.
France | Reviewed on Jan 03, 2024
Thanks so much Fransisco and Riwal before our trip to give us necessary feedbacks to tune-up our 2 weeks in Chile. We are enough satisfied about the planning and the main things to do. Riwal was 24/7 was online with us once we have a question to fix it even not related with the tours and their responsibilities party of travel. We never felt alone ourself 12.000 km far from home. What we like so much that our daily communication was more friendly than customer-client relationships.... Read more

Thanks so much Fransisco and Riwal before our trip to give us necessary feedbacks to tune-up our 2 weeks in Chile. We are enough satisfied about the planning and the main things to do.

Riwal was 24/7 was online with us once we have a question to fix it even not related with the tours and their responsibilities party of travel. We never felt alone ourself 12.000 km far from home.

What we like so much that our daily communication was more friendly than customer-client relationships.

Chile was extraordinary country and Riwal/Francisco did everything that we enjoj it. Thanks so much both of them.

Activity Reviews
Astro Fotografia
Astro Fotografia
Chile

Just amazing. A lot of questions after about our existence. :)

Quality of Experience
Guides, Drivers and Staff
very enthousastic people.
Transport
Needs to be on time.
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

Nice to see. It could be shorter and later to link with sunset. No need to wait 1.5 hours for sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplanicas & Atacama Salt Flats.
Full Day Trip- Red Rocks, Lagunas Altiplanicas & Atacama Salt Flats.
San Pedro de Atacama

As we were sick, we missed it.

Quality of Experience
Guides, Drivers and Staff
They arrived almost one hour before, no earlier communication.
Transport
Full Day Tierra del Fuego - King Penguin
Full Day Tierra del Fuego - King Penguin
Punta Arenas

My heart stay in Tierra del Fuego. More than happy that to realize my childhood dream. Wonderful landscape, extraordinary fauna, amazing views. Don't die before see.

Quality of Experience
Guides, Drivers and Staff
Very short in English.
Transport
well packed :)
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile

Just wonderful. Very long way to go (4.5-5 hours) but it's worth. Just breathtaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Long way but need to do.
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
Chile

Not only visit to gaysers but also all surrounding of the area. Absolutely not to miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Calama Airport
Transfer to Calama Airport
Chile

Pontcual and good.

Quality of Experience
Guides, Drivers and Staff
Transport
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

we didn't perform due to wheather conditions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 08, 2024
Dear Caner, Thank you so much for your thoughtful review! We are delighted to hear that you had a satisfying experience during your two-week trip to Chile. It was our pleasure to assist you in planning and organizing your travels. Me (Francisco) are thrilled to hear that you felt supported throughout your journey, and we are pleased that our friendly and approachable communication style contributed to your overall satisfaction. We are truly grateful for the opportunity to make your visit to... Read more

Dear Caner,

Thank you so much for your thoughtful review! We are delighted to hear that you had a satisfying experience during your two-week trip to Chile. It was our pleasure to assist you in planning and organizing your travels.

Me (Francisco) are thrilled to hear that you felt supported throughout your journey, and we are pleased that our friendly and approachable communication style contributed to your overall satisfaction. We are truly grateful for the opportunity to make your visit to Chile an extraordinary one.

Your kind words mean a lot to us, and we are genuinely thankful for your appreciation.
Francisco

Philippines holiday
Philippines | Dec 16 - Dec 30, 2023

Keith
Keith S.
Malta | Reviewed on Jan 03, 2024
Everything was planned to perfection! Cami was great for every tiny detail. will defenitly use Kim kim services again. Read more

Everything was planned to perfection! Cami was great for every tiny detail. will defenitly use Kim kim services again.

Hotel Reviews
Belmont Hotel Manila
Pasay City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-La Boracay
Aklan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Two Seasons Coron Island Resort
Coron
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cauayan Island Resort
El Nido
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coron Island Tour
Coron Island Tour
Coron
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Jan 03, 2024

Thank you very much for your wonderful review Keith! I’m very happy to hear you and Roberta enjoyed your trip and the hotels and activities planned for you.
Thank you again for choosing to travel with us. It was a pleasure organizing the trip for you, and I look forward to helping you plan another unforgettable adventure in the future!
Cami

Costa Rica Vaca!!
Costa Rica | Dec 16 - Dec 27, 2023

Brad
Brad K.
Seattle, WA | Reviewed on Jan 03, 2024

We had a wonderful time in Costa Rica. Such a beautiful country with very nice people. We visited, Papagayo, Lafortuna at the base of Mt. Arenal, the Cloud Forest, and Monte Verde. I couldn't have asked for a better trip. Thanks Gustavo!

Local specialist: Gustavo Camperos

Amazing experience!
Colombia | Dec 20 - Dec 31, 2023

Rachel
Rachel M.
Newark, NJ | Reviewed on Jan 03, 2024
Michael planned an amazing trip for us! He really listened to all of our family's interests, and found the perfect activities for us. All of the travel he planned for us within the country was seamless and the tour guides were so knowledgeable and interesting. We particularly loved Manuela in Medellin and Jorge in Santa Marta. This was truly one of the greatest vacations we have ever experienced! Read more

Michael planned an amazing trip for us! He really listened to all of our family's interests, and found the perfect activities for us. All of the travel he planned for us within the country was seamless and the tour guides were so knowledgeable and interesting. We particularly loved Manuela in Medellin and Jorge in Santa Marta. This was truly one of the greatest vacations we have ever experienced!

Hotel Reviews
Landmark Hotel Medellín

Really fun hotel in a great area! The coffee shop in the lobby was really good and they even have a yoga studio!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Islabela

This was a fun experience, it was very rustic and beautiful. Lots of fun activities were offered, we particularly liked snorkeling!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Marina Santa Marta (Grand Marina Suites)
Santa Marta

Great view, great location, and the kids loved the pool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tayronaka Natural Reserve
Tayronaka Natural Reserve
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Snorkeling & Bioluminescence
Rosario Islands Snorkeling & Bioluminescence
Rosario Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena Bike Tour
Cartagena Bike Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Coconut Workshop
Coconut Workshop
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Streetfood & Market Experience
Streetfood & Market Experience
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Medellín
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Marta City Tour
Santa Marta City Tour
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Tayrona National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Nature, Waterfalls & Coffee Farm in Minca
Nature, Waterfalls & Coffee Farm in Minca
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 03, 2024
Dear Rachel,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you and your family enjoyed the trip. It was a pleasure planning and organizing the experience tailored to your interests. I'm glad to know that the activities were perfect for you, and I appreciate your kind words about the seamless travel arrangements and our knowledgeable tour guides. It's fantastic to hear that this was one of the greatest vacations you've ever experienced. Your satisfaction is the best...
Read more

Dear Rachel,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you and your family enjoyed the trip. It was a pleasure planning and organizing the experience tailored to your interests. I'm glad to know that the activities were perfect for you, and I appreciate your kind words about the seamless travel arrangements and our knowledgeable tour guides. It's fantastic to hear that this was one of the greatest vacations you've ever experienced. Your satisfaction is the best reward for the effort put into crafting a memorable journey. If you ever decide to explore more destinations of Colombia or have any travel plans in the future, feel free to reach out. Safe travels and all the best!
Warm regards,
Michael & The Chaska Tours Team

"Seamless Bliss with Kimkim: A Memorable Vietnam Trip
Vietnam | Dec 24 - Jan 2, 2024

Arijit
Arijit C.
Frisco, TX | Reviewed on Jan 03, 2024
When I started scheduling of my Vietnam trip I found it difficult to squeeze everything with in 10 days. It needed seamless commute between destinations and airports without loosing a day. Kimkim orchestrated trip with very efficient commutes and no time wasted. We are glad that we made the right decision. It was one of the most memorable travel experience that we had. Vietnam is a food paradise and kimkim’s choice of hotel and restaurants made it even more special. Each lunch arranged by... Read more

When I started scheduling of my Vietnam trip I found it difficult to squeeze everything with in 10 days. It needed seamless commute between destinations and airports without loosing a day. Kimkim orchestrated trip with very efficient commutes and no time wasted. We are glad that we made the right decision. It was one of the most memorable travel experience that we had. Vietnam is a food paradise and kimkim’s choice of hotel and restaurants made it even more special. Each lunch arranged by kimkim was in one of a kind special restaurant. Hotels they booked all of them were at the heart of the city center. Guides and drivers were not only punctual but also exceptionally helpful and knowledgeable, surpassing our expectations. Kimkim truly elevated our travel experience in Vietnam. Special thanks to Hien for helping us to all the way from planning up to the end. Also special thanks for Hoa for his charming presence and taking all the photos for us during the trip

Hotel Review
Dal Vostro Hotel & Spa
Hanoi
Authenticity & Character
Location
It is the heart of the city center
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 03, 2024

Dear Arijit,
Thank you for your kind words and thorough feedback! I am so happy to hear you and your family had a wonderful time in Vietnam and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
Vietnam would love to have you back :) Maybe we will meet again someday.
With my best regards,
Hien

Great Trip to Costa Rica
Costa Rica | Dec 21 - Jan 1, 2024

M
MIBOY M.
Plano, TX | Reviewed on Jan 02, 2024

Was an amazing tip. The travel agent company was available when we encountered couple of very minor problems. The greatness of a company is how you handle problems and they past with flying colors. Thank you again

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 02, 2024

Hola🦥

Thank you so much for your kind and positive review!

We're delighted to hear that you had an amazing trip and that our team was able to assist you promptly with any minor issues. We're thrilled we could meet your expectations. If you ever plan another adventure in Costa Rica, we'd be honored to assist you again.

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica🌿

Kimkim will be on repeat!
Ecuador | Dec 23 - Dec 30, 2023

lalitha
lalitha t.
Newark, NJ | Reviewed on Jan 02, 2024
I typically create our itineraries and was not sure how it would be using an agency. Booking our trip to Ecuador with Kimkim was a breeze because the communication was clear and timely. Pilar took into account our needs and desire when creating the itinerary. All plans were thoughtful and executed well. Thanks to Pilar, we saw and experienced so much in the time we had in Ecuador. Read more

I typically create our itineraries and was not sure how it would be using an agency. Booking our trip to Ecuador with Kimkim was a breeze because the communication was clear and timely. Pilar took into account our needs and desire when creating the itinerary. All plans were thoughtful and executed well. Thanks to Pilar, we saw and experienced so much in the time we had in Ecuador.

Hotel Review
Kuyana Amazon Lodge
Archidona

Ivan and Lou have created a wonderful space in which to experience the rainforest. Their staff is hospitable, responsive and caring. Leo, our guide for all our adventures was phenomenal. As a vegetarian, I was blown away by the preparation and p\resentation of the meals.

Authenticity & Character
The space was designed to integrate with its natural surroundings and not to dominate it. You can appreciate the respect for the rainforest.
Location
It was accessible (as opposed to the other lodge we considered which required a flight into the jungle)
Staff
Cleanliness & Comfort
Activity Reviews
Kuyana Lodge Day 1- Arrival Day with a special Christmas Dinner
Kuyana Lodge Day 1- Arrival Day with a special Christmas Dinner
Archidona

it was so creative - the guests were asked to put on a little holiday show for the other guests. wealso decorated xmas cookies before feasting on an incredible meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2 Kuyana Lodge
Day 2 Kuyana Lodge
Archidona

trek ino the jungle to a 2 tier waterfall and lagoon where we could swim

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 03, 2024
Hi Lalitha, I hope this email finds you well!
I'm thrilled to hear that your experience with Kimkim and Link Experiences, was such a positive one. It's always our goal to ensure that our clients have a seamless and enjoyable travel experience.
I'm delighted to hear that I was able to create an itinerary that met your needs and desires. It If there's anything else you'd like to share, please feel free to let us know. We truly appreciate your input as it helps us continually improve our... Read more

Hi Lalitha,

I hope this email finds you well!
I'm thrilled to hear that your experience with Kimkim and Link Experiences, was such a positive one. It's always our goal to ensure that our clients have a seamless and enjoyable travel experience.

I'm delighted to hear that I was able to create an itinerary that met your needs and desires. It

If there's anything else you'd like to share, please feel free to let us know.

We truly appreciate your input as it helps us continually improve our services.

Thank you once again for choosing Kimkim and Link Experiences and we hope to assist you with your future travel plans!

Best regards,
Pilar

We were two families with teenagers traveling...
Ecuador | Dec 23 - Dec 30, 2023

Sejal
Sejal S.
Sudbury, MA | Reviewed on Jan 02, 2024
We were two families with teenagers traveling together from different parts of the USA, so lots of logistics. Pilar Albuja helped plan our itinerary. She was very responsive in drafting it, answering questions and finalizing our plan. We had a really nice mix of locations and activities. At the Amazon, we stayed at Kuyana Lodge which was a wonderful experience. With only 7 jungle huts, it is a really intimate experience. Our guide, Leo, was helpful, full of information and easy to get along... Read more

We were two families with teenagers traveling together from different parts of the USA, so lots of logistics. Pilar Albuja helped plan our itinerary. She was very responsive in drafting it, answering questions and finalizing our plan. We had a really nice mix of locations and activities. At the Amazon, we stayed at Kuyana Lodge which was a wonderful experience. With only 7 jungle huts, it is a really intimate experience. Our guide, Leo, was helpful, full of information and easy to get along with -- which was a good thing because we were with him a lot! The food at the lodge is so amazing. We had several vegetarian and other dietary and allergy restrictions and the lodge was able to accommodate everything and were especially careful with the allergy. Chef prepared the best food, we wanted to bring him home and make him our personal chef! He used many local ingredients from the Amazon and we enjoyed some incredibly tasty meals. The food was also presented really well - felt like Michelin star dining! All the activities were interesting, hikes, night hikes, river tubing or simply listening to the sounds of the jungle in one of the many seating areas around the lodge.
In Quito, we had a guide named Nancy for visits to Quito, Middle of the World, Otavalo, and Cotopaxi. Nancy was full of information about history and culture - we learned so much from her. Nancy was energetic, always accommodating to our requests and provided advice when we felt the effects of altitude sickness. She was very friendly and approachable. Our activities were all wonderful including the Quito old town tour, visit to the equator was super cool, the lake at Otavalo and a hike up a volcano near Cotopaxi to get better views. Nancy's insight definitely made for a better experience. We highly recommend kimkim and will definitely use them again in the future!

Hotel Review
Kuyana Amazon Lodge
Archidona

Lodge is in a beautiful area. The guides are knowledgeable and very caring. The Chef is amazing - most delicious meals! And we loved the pet monkey, Ramona. More details in my main review. The only feedback would be to include a boxed lunch on the visit to the Napo River / indigenous people village / tubing day so that we can eat during the lunch hour.

Authenticity & Character
Wood construction, open air buildings ... just felt reallly one with nature.
Location
surrounded by jungle. I loved my jungle hut sitting on the banks of a creek. Spacious room, beautiful bathroom and a wonderful deck!
Staff
Everyone is so knowledgeable, hospitable ... we were pampered!
Cleanliness & Comfort
Everything . . leave the shoes at the steps is a wonderful requirement!
Activity Reviews
Day 2 Kuyana Lodge
Day 2 Kuyana Lodge
Archidona

Waterfalls were beautiful .. everyone should take a dip! Leo was helpful to us in navigating some tricky areas. We loved that Ramona the monkey came with us!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Quito

Loved that our guide took us to the top of the tower at Basilica del Voto Nacional as we had amazing views. The chocolate tasting at Yumbas was so delicious, and so much variety allowed us to get a better understanding of how flavors of cacao vary. Middle of the World science experiments are super cool ... I learned a lot and it was mind blowing to see!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit  Cuicocha Lake.
Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit Cuicocha Lake.
Ecuador

The Cotacachi Lake is not to be missed. It is stunning. Our guide had lots of information about local plants. If you have traveled to other countries with crafts markets, Otavalo Market is different in that the items are different, but the market itself is not unique.

Quality of Experience
Food
Beautiful 500 year old hacienda ... and food was good too!
Guides, Drivers and Staff
Transport
Conquer the Majestic Cotopaxi: A Thrilling Full-Day Adventure in the Land of Volcanoes
Conquer the Majestic Cotopaxi: A Thrilling Full-Day Adventure in the Land of Volcanoes
Cotopaxi

I loved that our guide suggested a hike to a different volcano that has a viewing point to get better views of Cotopaxi. We hiked around a lake and then up to the viewing point. The lake is more like a marsh than a lake due to human consumption of water and climate change. Not sure the 2 hours were worth it for that portion. The hike up the volcano was difficult for altitude, but breathtaking and we did get some glimpses of Cotopaxi! The horseback riding at El Porvenir was surreal. It is such a gorgeous landscape. Even though it rained a bit, they provided us with ponchos and rain ponchos and we stayed toasty warm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 03, 2024
Hi Sejal, I hope this message finds you well! I am absolutely delighted to hear that you and your families had such a fantastic experience during your recent trip to Ecuador. It was truly a pleasure assisting you in planning your itinerary, and I'm thrilled to know that it met your expectations. Your kind words about Kuyana Lodge and the Amazon experience bring a big smile to my face. I'm glad that the intimate setting, guided by Leo, provided a memorable and immersive jungle adventure.
...
Read more

Hi Sejal,

I hope this message finds you well!

I am absolutely delighted to hear that you and your families had such a fantastic experience during your recent trip to Ecuador. It was truly a pleasure assisting you in planning your itinerary, and I'm thrilled to know that it met your expectations.

Your kind words about Kuyana Lodge and the Amazon experience bring a big smile to my face. I'm glad that the intimate setting, guided by Leo, provided a memorable and immersive jungle adventure.
It's fantastic to hear that the lodge's chef could cater to various dietary restrictions and allergies, making your culinary experience as delightful as the rest of your stay. I must admit, the idea of bringing the chef home as a personal chef sounds tempting!

I'm also pleased that Nancy made your time in Quito, Middle of the World, Otavalo, and Cotopaxi so enriching. Her energy, knowledge, and friendly nature certainly add a special touch to the tours. I'm glad she could provide valuable insights and assistance, especially when dealing with altitude sickness.

Your positive feedback is the best reward for the hard work we put into creating memorable travel experiences. Thank you for choosing kimkim, and we look forward to the opportunity to assist you with your future travel plans. If there's anything else you'd like to share or discuss, feel free to reach out.

Wishing you and your families wonderful adventures ahead!

Warm regards,

Pilar Albuja

Beautiful Country, Beautiful People
Peru | Nov 13 - Nov 18, 2023

Nidhi
Nidhi S.
Fresh Meadows, NY | Reviewed on Jan 02, 2024
We had an amazing time in Peru!! Our local specialist, Liz, helped us plan the trip to our specifications and made our trip exactly the way we wanted it. We wanted to see historic sites, beautiful views, and experience the local culture and she made it possible! The hotels she selected for us were great, with exceptional service and hospitality. They were knowledgeable about many restaurants (especially vegetarian and vegan!) In Cusco, our local guide Manuel was exceptional - he took us to... Read more

We had an amazing time in Peru!! Our local specialist, Liz, helped us plan the trip to our specifications and made our trip exactly the way we wanted it. We wanted to see historic sites, beautiful views, and experience the local culture and she made it possible! The hotels she selected for us were great, with exceptional service and hospitality. They were knowledgeable about many restaurants (especially vegetarian and vegan!) In Cusco, our local guide Manuel was exceptional - he took us to see some amazing historical sites, salt times, Llama Sanctuary, and to an at home textile production. He made us took us around the city as if we were locals and had great stories about the countries rich history. In Machu Picchu, our guide, Javier, was a joy to hike with. He took us to many great photo-op spots, some of which other guides knew nothing about! He told great stories and taught us much about the history of a wonder of the world. We also visited Lima and were able to explore the city on our own, going to street markets, small homey restaurants, and night time gelato treats! Overall, it was a warm and beautiful country with amazing guides/ locals who made us feel right at home. Already looking forward to our next trip!!

Hotel Review
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Close to a lot of restaurants and shopping boutiques, walkable distance from the local town square
Staff
very helpful, with great recommendations and showed great hospitality
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 02, 2024

Hi Nidhi,

Thank you for taking the time to leave such a great review! 😊. I'm very happy that you enjoyed your trip to Peru. Wish you all the best for this new year 2024, many adventures, projects and great travels with KimKim 😉

Looking forward to helping you plan your future trips to LATAM.

Liz.

Eight day trip to Casablanca/Fes/Marrakech....
Morocco | Dec 23 - Dec 31, 2023

P
Praveen H.
San Jose, CA | Reviewed on Jan 02, 2024
Eight day trip to Casablanca/Fes/Marrakech. We took a eight day trip arranged via kimkim using ExploreMorocco as our travel partner. The entire trip was extremely well organized. Amal, our travel co-ordinator was always accessible, and provided clear expectations of every day of the trip. She kept us updated about any changes, and was eager to accommodate any of our requests. Mustafa, our assigned driver for the entire journey was a gem of a gentleman. He stayed with us throughout our trip... Read more

Eight day trip to Casablanca/Fes/Marrakech.

We took a eight day trip arranged via kimkim using ExploreMorocco as our travel partner. The entire trip was extremely well organized. Amal, our travel co-ordinator was always accessible, and provided clear expectations of every day of the trip. She kept us updated about any changes, and was eager to accommodate any of our requests. Mustafa, our assigned driver for the entire journey was a gem of a gentleman. He stayed with us throughout our trip and helped us navigate through the Moroccan labyrinth. We had several tour guides such as Hachim (Casablanca), Zara (Fes), Mehmoud? ( Marrakech), who were extremely knowledgeable about the locale places. It was a pleasure to have known these people, and it was overall an unforgettable and enjoyable experience.

Hotel Review
Elegancia Riad Boutique & SPA
Marrakech

Staying in a Riad, atleast for a day or two, is a must, if you visit Fes/Marrakech. A thoroughly enjoyable and totally different experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amal Amezargou

Trip of a lifetime!
England | Dec 18 - Dec 28, 2023

Robert
Robert F.
Jacksonville, FL | Reviewed on Jan 02, 2024
Our trip initially was going to be a short excursion to England to watch a soccer match of my son's favorite team. In starting to plan for the trip my wife decided it would become a full family affair. Having no idea where to start we contacted Kim Kim and were delighted to have Jane become our agent. Ours was not an easy trip to manage, I am sure. We were flying into Manchester, going to London, returning to Manchester...with 8 people whose ages ranged from 73 to 3. In addition to... Read more

Our trip initially was going to be a short excursion to England to watch a soccer match of my son's favorite team. In starting to plan for the trip my wife decided it would become a full family affair. Having no idea where to start we contacted Kim Kim and were delighted to have Jane become our agent.

Ours was not an easy trip to manage, I am sure. We were flying into Manchester, going to London, returning to Manchester...with 8 people whose ages ranged from 73 to 3. In addition to having a pretty wide age range, we had no idea what we needed to see. Fortunately, Jane did an excellent job of communicating with us. In just a short period of time we were able to develop an outline of our itinerary that we constantly revised and improved upon.

In the end, we have just returned from England and what was absolutely one of the best trips our family has ever had. With so many moving parts, so many transportation and ticketing requirements, having Jane and the team organize everything made it a seamless and wonderful experience. The locations for our lodging could not have been better suited for what we wanted and had asked to have.

Thank you to Jane and the entire Kim Kim team. We will certainly be in touch for our next overseas adventure. I recommend Jane and Kim Kim to anyone looking to travel to Europe, but not having a solid idea of what they want to do.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jan 02, 2024

Hi & Happy New Year!

Thank you for your wonderful review of your recent family trip plan to the UK. It was an absolute pleasure for us to be working with you and we are all super happy that you had a wonderful time.

We are thrilled that the trip was seamless for you all and that you have arrived safely home with your magical memories.

All the best to you all and hope to see you again soon.

From the Team!