Kimkim Trip Reviews

Rachel was an excellent guide! Very informative and attentive to our needs. We had a great 2 days during out tour of the salt flats and Uyuni.

Overall really solid job with the trip planning and execution from the KimKim team and happy with their service - I would recommend it to others. (I worked with Andre and Ingrid.) I booked on short notice and they were able to turnaround a fun, cost-effective, well-organized trip built around the input I provided (interests, timeframe, preferences, etc.) Pre-trip communication was timely and thorough, they were quick to adapt activities based on seasonanilty and want made sense with thoughtful recommednations. Covered a ton of ground and saw a wonderful mix of natural and urban sites and activities in a Wednesday to Sunday window.

Though not significant enough to dock the ratings relative to all the wonderful things provided with the trip, the criticism I'll highlight is to provide more detail around some of the transportation for future trips with the below examples in mind for mine that were pain points:

1) "At 17:00 the transport to Aurland will pick you up from the Flam station (same place you arrived by train)": Didn't have any detail around which company and/or individual this was, any contacts for them, or what I should be looking for which would have been helpful. Eventually asked around and was able to find the cab driver that had been booked by asking various people in the train station lot if they were there for a , but we were both waiting for each other for awhile and eventually asked if he was there for a pick-up.

2) "You'll catch the five-hour ferry to Bergen through the stunning Sognefjord, arriving to the city in the evening." Ticket had a company name [Norled] and route cities listed, but no clear instructions on where to pick up the ferry in a city with extensive feasible port locations. (Booking company [Norled] was closed on the weekends for the departure day and no contacts were available here.) This was a stressful scramble when asking a dozen locals (including the hotel) were unable to help direct me to where I'd need to be to board the ferry based on the information provided. Ended up walking along a dangerous one-way road with my luggage before eventually hitch-hiking with a local that was more familiar with the ferry system and just making the ferry in time because of it. Situation was panicked and making my flight home would have been difficult with few alternatives if I hadn't gotten lucky finding a friendly local here to help me out in a significant way. Reached out to KimKim here, they weren't available immediately when the need was urgent, but they did eventually get back to me in a pretty quick turnaround that would have been otherwise fully acceptable had it not been an immediate need.

Otherwise, found the activities to be great, accomodations reasonable (and close to transportation), and trip thoughtfully planned/enjoyable at a solid rate. Enjoyed my time in Norway with a lot of special experiences that would be difficult to find without KimKim's service. The reps were knowledgable, kind, and thoughtful and would be a returning user after my first experience with them.

The kimkim team handled a rather last minute booking for a private tour efficiently, and met my requests effectively.
The tour was splendid! Accompanied throughout by excellent driver Karim, I visited the four Imperial cities, plus Essaouira, Volubilis, Casablanca, Chefchaouen, and Amizmiz. Each place offered a new delight, and experience, and, for me, that made them all memorable. The mixture of history, different cultures, arts, and crafts, and scenery, made a kaleidoscopic impression, as I enjoyed and appreciated man-made, and natural surroundings.
The three guides with whom I had brief contact in different cities, were knowledgeable, and helpful.
It was very good to meet Abdellah in person. He kept in touch during the tour which is reassuring when one is traveling alone.
I am happy to recommend kimkim to others.

Communication with kimkim was easy. I receiver replays to my messages quickly and together we cooked up the best plan. The adventure to Colombia's Zona Cafetera turned out very nice, everything happened as planned.

The whole experience was great and everything worked like clockwork. Susan was helpful and very efficient in planning and organising the trip. She responded very quickly to all my requests and came up with some very useful suggestions. Daniel, our driver and guide was a carful driver and knowledgeable guide who was also friendly. I particularly rated him meeting me before our trip to introduce himself and go through arrangements. The lodge, the Lion's bluff , was superb, great location, good food and friendly, helpful staff. Thank you Kimkim.

Without doubt one of our favorite trip so far! Portugal is an awesome country to visit.

Upon arrival we were warmly welcomed by our driver , our names were mentioned on the board and we felt welcomed and with such a friendly atmosphere we had a fantastic start! The guides and tour were extremely good, very flexible (appreciate this!) and for that the organizer, Karin, deserves a special thanks. We had three great days in Porto and Porto area, which obviously also added up to the experience, and four days in Lisbon. Both our drivers/guides, Nelson and Rui deserve our special shout out. We had a fantastic time in both of the places. Nelson is a very intuitive guide, knew exactly what we like and we appreciate it. He has chosen a boutique wineries with such a idyllic scenery! The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. He also is quite a singer. So, if you would like a singing tour through the beautiful lands of Douro Valley,he is your guide!

Rui is such a great personality and highly motivated guide (recommendable!), full of life and a great sense of humor. We truly enjoyed getting to know Lisbon and the surrounding areas in his company.

The atmosphere is so special that it really felt like home to us. All respect for Nelson and Rui who do a great job there; a true sample of excellent tour guides! And last but not least, thank you Karin for taking such a great care of us. The accommodations were great, and you made us feel like royals.
Iwona and Tad

Everything was great!!

Bipin was an absolute gem. We loved him so much!

However, we were charged extra for a boat ride at Tiger Tops, which the people there initially said was included. They made it seem like it was KimKim's fault for not including the additional boat ride. Regardless of whose fault it was, we ended up paying $60, after initially being told it was included and taking the ride. This was the most outstanding instance of a few in which it felt like KimKim representatives could have better communicated with the places where we stayed. For another example, even though our itinerary said we'd be hiking in Nagarkot, we had to specifically ask for a hike from Bipin because he said it wasn't originally included.

The itinerary also was very vague. Maybe a more detailed itinerary cold help with these problems, and it would definitely help on our end in terms of knowing exactly what we'd paid for and what the days will look like.

Successfully attached this trip to Norway after a work trip in other areas of Europe. Couldn't have asked for more responsiveness from my local contact Ingrid. I'm very detail oriented and she always gave me all the information I requested as we planned the specifics of each day.

The Lofoten area at the end of March had perhaps the most finicky weather I've ever seen so be ready with appropriate clothing and gear. Expect to have some activities cancelled or moved and try to go with the flow. I found the drive down the islands on my own with no schedule to be one of the best parts. Though do your best to avoid a one-way car rental as they are very expensive.

I also really enjoyed hanging out on the Hurtigruten ship for most of a day after running around for so long beforehand.

A word for anyone looking for the Northern lights. I found it to be much more about luck with the weather than it was about going on the northern lights chase tours. If you're up for driving to the middle of nowhere in the middle of the night to try for clear skies go for it, but the longer your trip the less necessary it probably is.

I compiled a video of my experiences that anyone is welcome to see here:
https://youtu.be/f-tFAZfqaeE

We've just returned from a 9 day trip of Sri Lanka.

We had an amazing time. It was very straightforward to organise our trip online. We were connected with Sadun from Experiential Journeys and he provided great service. Updating and amending our itinerary so we could fine tune it was also easy.

When we arrived we were met by Dammika at the airport. He handled our trip seamlessly. He was a great driver, in the crazy Sri Lankan traffic. He was also very knowledgeable about all things Sri Lankan. He also arranged a surprise birthday cake and present!

Our highlights would be the train trip from Kandy to Nuwara Eliya, the amazing scenery and a visit to a tea plantation. Udawalawe would have to be a standout. We saw so much wildlife - peacocks, water buffalo, crocodiles, lizardss, birds and 6 elephants! The coast was stunning and relaxing. Then there was the people, day to day wildlife spotting and a turtle sanctuary too.

The hotels were all great, only one was a little out of the way. As it was towards the end of the tourist season we often had the run of hotels. Our favourites were Seasons Villa, glamping in Udawalawe, Joes Resort and the Galle Face Hotel.

Great trip that KimKim and the local team in Colombia managed to fit into my tight schedule. I had been worried that my short amount of time available would hinder my experience, but with the help of Laura and the whole Colombia team, I felt that I got a great view of the country in even just a few days. Everyone made my trip easy, smooth, and full of activities, even when a last-minute change had to be made. Great job! I plan to use KimKim for another trip in the future!

Me and my wife had a 12 days trip in Colombia, more specifically in the coffee region (Cauca Valley / Quindio), Medellin, Cartagena and Isla Grande. It was a lot to pack into 12 days, but Jess, our local expert from KimKim, managed to strike the perfect balance; it was a great mix of the things we asked for: adventure, coffee and food tasting as well as a bit of relax! We also had some bumps along the way (such as forgetting our mobile phone in a taxi), but Jess and her team managed to help us and fix things!

A few highlights:
1) Do visit the Cauca Valley and Quindio areas: beautiful villages, nature and obviously coffee. Also, if you plan to hire a tour guide you should really ask of David: he was the best guide we ever had, incredibly passionate and knowledgeable, as well as super friendly and fun.
2) If you love food, ask for a cooking class: Colombian food is superb, we did one in Cartagena at Oh La La and it was amazing.
3) If you love history, and want to know more about Colombia's own history, visit Medellin: Real City Tours and the Memorial Museum are a must.
4) If you love sea life, go to the coral reef around Isla Grande and ask for snorkelling or diving, there will be plenty of opportunities.

Thanks again to KimKim and all people involved in this great trip!

It is difficult to award “stars” for this experience – but something like 8 out of 5 would perhaps do it justice!

Equally difficult to pick a highlight in a trip full of them:

It started with a warm welcome from Ingrid in Puerto Varras. After a spectacular flight to Chaiten the next morning, a walk to a glacier and a first night in a nice lodge at Lake Yelcho, the trekking started in earnest the next day.
We started at our lead guide Ricardo’s family home in Futaleufú before setting off on a strenuous trek to Lake Las Rosas where we set up camp in an untouched wilderness area. Dinner was great Italian home cooking on open fires! Next morning Ricardo rustled up a perfectly cooked breakfast before we embarked on an exciting horse ride over a steep, rocky and exposed path and eventually out into the valley to Lake Espolon for a paddle across the lake.
Accommodation this day was with a local family, dinner in their home and an interesting stroll the following morning.
A strenuous walk then got us up to the Tree House – a fantastically set out camp with cabins clinging to trees that leave you just about out in the open, overlooking a little pond – and the first of the wood fired spas we came to treasure in the next two camps!
Then came a walk down the ridge for some zip lining into the Futaleufú River! Another great camp – Cave Camp – with cabins open to the rapids just outside. After lunch, a short climb up a huge crag lead to some phenomenally spectacular abseiling. Another spa to bring down the adrenalin before - another - great open-fire dinner!
Rafting some of the serious rapids on the Futaleufú was the main, crowning event before the last stop in Nun Camp – named after the mountain opposite; and my cabin hanging right at the cliff’s edge over the river! A relaxing spa was followed by a lavish feast with a lamb on the spit and a selection of great Chilean wines as the farewell from the whole team and families.

I cannot think of much at all to improve this trip - it went so completely well: First there is Ricardo’s great leadership – making me feel safe (and pampered!) all the way through; the continuous help with a smile from his father-in law Claudio; then there was the flawless execution of the logistics in an exceedingly extreme terrain; and absolutely excellent professional help from all of the team all along the way.
If really pressed I could perhaps comment that paddling on Lake Espolon is good exercise – but is it equally good adventure value?

But, in a nutshell: this was one of the very best trips of my life.

We were fortunate to book with ‘KimKim’ during our 8 day trip to this beautiful country. Thanks to Tamara who accommodated my million changes .Our itinerary took us from Amman , kingsway sights, Petra , wadi rum , Aqaba and finally the Dead Sea.

In Jordan Mohammed operations takes personal interest and ensures everything goes according to plan and we are happy . He was kind to accommodate last minute changes with no hesitation and always checked on us to ensure we are having a good time.

Our driver - Mohammed Ali ( see pic ) was a real gem . He always made us comfortable and was very patient with my 6 year old. He had many interesting stories and history trivia to share which made the trip more fun.

Jordanians love children and are very kind and friendly people. We have lots of memories and experiences we will treasure from this holiday. The highlights being , trekking in Petra , sleeping under the stars in wadi rum , snorkel the beautiful reefs in the Red Sea , floating in the Dead Sea .

Thank you for a great holiday.

What a great experience! Ngima was extremely helpful during the booking process and accommodated all our needs. The trip was extremely well planned and we left Nepal with the certainty we will visit again this wonderful country.

Our tour of Costa Rica, organised by Randall through KimKim was perfect. Every area we visited and the local guides we used were fabulous and shared a great knowledge of their areas which made for a genuinely phenomenal experience. Our standout tour guide was Warner in Tortuguero who exuded a love for nature and the locale. He was approachable during every stretch of the time spent in Tortuguero and not just when his guided tours were on. Our stay in Monteverde was made greater with the stay at Grace and Renzo's B & B. Grace was such a fantastic host and gave superb advice on places to roam, visit and eat throughout the small town. She made what would have been a great leg of the tour into one of our favourite sections of the holiday. KimKim really excelled in their planning with every section of the vacation running smoothly and I wouldn't hesitate to recommend them to anyone travelling to Costa Rica.

My guide was Mr. Marco Herrera. Good English and excellent guide. Very helpful and adaptive to changes.

Overall the trip was perfect. It was my first time in Ecuador, but Mr. Marco and the people from kimkim.com helped in giving many options to explore. From lagoons to national reserve parks and forest, all was arranged perfectly.
People at the hotels were very nice and polite.

I would definitely recommend this to anyone and I, most definitely, would arrange future trips with them again.
5/5

Firstly we would like to thank Jeff for such wonderful communication throughout the planning, all the information we received before we began the trip and all the info in our packet on arrival. Everything worked like clockwork( except running for the wrong bullet train) because of the attention to fine details such as every ticket for transport, cards for each check-in and particularly the pocket wifi.
We had two guides, one in Tokyo and one in Kyoto . Ms Junko Dogauchi was helpful and we enjoyed our day which helped us with the subway,but it was difficult to understand her English. Ms Fukiko Teramachi was excellent with good English and conversation. We had a different kind of day at her village as well as a couple of tourist spots. She was also helpful with places to eat.
The most memorable experience was at Yamanochaya in Hakone. It was a lot of fun with such pleasant staff. Mikoto Aoki as our attending staff was wonderful. She helped us with our 'little' Japanese and we helped her with her English. We managed to use theHakone free pass on both days which made it simple to travel around. We really liked Kyoto and enjoyed doing our own thing there. Did some shopping in the markets which was reasonable as most things in the department stores etc too expensive for us.
On our last day in Tokyo we got to see the Cherry Blossoms in full bloom. It was beautiful weather and one street was closed with groups partying and the Rugby players interacting with the public. Very different.
Hotels were great, usually good location but we did not like the hotel in Takayama the Hotel Associa Takayama Resort. It was huge and definitely catered for big tourist groups. At any one time there were up to 10 buses. Consequently we could not get into the buffet restaurant. We used the shuttle bus for one dinner but when it started to snow we decided to stay in. The breakfast was chaotic in the restaurant with so many people. We would have preferred to stay in a smaller hotel.

I recently wrapped up an amazing trip to Greece that Kimkim out together for me. Harris and his team took care of every detail with precision and care. Travelling by myself, it was especially meaningful to feel so taken care of and looked after. The team checked in after each excursion to ensure my satisfaction, handled cancellations due to bad weather, and ensured that my trip went effortlessly. The hotels, the excursions, the transfers; all exceeded my expectations! I will definitely be using Kimkim again and will recommend them whole heartedly to any of my travelling friends. Thank you!

We had an amazing time. Warner was the perfect guide: knowledgable, easygoing, fun, funny, flexible, everything! We all missed him so much when he dropped us off in Dublin, like we had left one of our family members! Our favorite place was Adare Manor, along with the falconry and archery there. But all of the planned activities were great fun, including the ghost tour in Kildare, the bike tour in Kilkenny, etc. We will be back on day to explore the north of Ireland!