Kimkim Trip Reviews

4.8
Based on 20,843 ratings
Read 20,843 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Rove free with animals! The Galapagos Islands and Ecuador.
Ecuador | Jun 2 - Jun 10, 2026

Alex
Alex G.
Austin, TX, USA | Reviewed on Jun 18, 2026
This is a third trip with Kimkim (first to South America) and Kimkim delivered a great itinerary as usual. All I have to do is tell Kimkim what we'd like to do and they setup everything, suggesting adventures that often prove the highlight of our trip. Hotels were always nice and within walking distance of town centers, both on the Islands and in Quito. We also requested a 4-day island-hopping cruise where we were meters from free roving animals such as giant tortoises, sea lions, iguanas,... Read more

This is a third trip with Kimkim (first to South America) and Kimkim delivered a great itinerary as usual. All I have to do is tell Kimkim what we'd like to do and they setup everything, suggesting adventures that often prove the highlight of our trip. Hotels were always nice and within walking distance of town centers, both on the Islands and in Quito. We also requested a 4-day island-hopping cruise where we were meters from free roving animals such as giant tortoises, sea lions, iguanas, blue-footed boobies doing a mating dance right on our trail, and other wildlife. In the water we, swam with countless colorful fish, sea lions, sea turtles, marine iguanas, sea snakes, sharks and penguins. We were offered and tried traditional cuisine: fish-head soup and guinea pig. Some of our favorite memories came from swimming in a hidden beach with large waves. At night, sharks would circle our boat, sometimes having a feeding frenzy for all the flying fish attracted to lights. Sea Lions sometimes hopped on the back of our boat. Un unforgettable adventure.

Hotel Reviews
Courtyard by Marriott Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

Within walking distance of coast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Monserrat
Quito

Loved our guide because he was passionate about the Islands and what we should expect to see. The crew was always helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio Andaluz
Quito

Within walking distance of town center.

Authenticity & Character
Location
Blocks from town center.
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira

Be Happy , No Worries in Croatia...
Croatia | Jun 1 - Jun 16, 2026

Monika
Monika C.
Ashburn, VA | Reviewed on Jun 17, 2026
This was our first trip visiting Croatia, my husband and myself did not know what to expect. Nokola provided us with excellent itinerary with transportation, starting from picking us up from Dubrovnik airport to dropping us off at the Zagreb airport. Along the way, we visited the Dalmation Coast-Dubrovnik, Hvar, Split, Zadar, Istria. Each of the hotel we stayed was unique, well appointed and centrally located within walking distance to restaurants, coffee bars, historical sites and beyond.... Read more

This was our first trip visiting Croatia, my husband and myself did not know what to expect. Nokola provided us with excellent itinerary with transportation, starting from picking us up from Dubrovnik airport to dropping us off at the Zagreb airport. Along the way, we visited the Dalmation Coast-Dubrovnik, Hvar, Split, Zadar, Istria. Each of the hotel we stayed was unique, well appointed and centrally located within walking distance to restaurants, coffee bars, historical sites and beyond. The guides of our private walking tours were very knowledgeable, passionate about sharing the history of their city. These walking tours helped deepen our understanding of each town from its past to the present. We especially enjoyed the truffle hunt with the dogs through a local truffle farm near Motovun. The farm prepared scrambled eggs ( 46 eggs ), using the freshly harvested truffles, along with bread, different spreads, salads...Dessert was chocolate cake with truffles, very delicious, unique and memorable. Miro, the owner of the truffle farm shared so much with our group anything truffle related. I will remember the beautiful sunsets in Split, Zadar and Rovinj ! Overall, we credit Nikola's attention to detail , his caring attitudes and deep knowledge for our exceptional experience.

Hotel Reviews
The Melegran
Rovinj
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bastion Heritage Hotel—Relais & Châteaux
Zadar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Splendida Palace
Split
Authenticity & Character
Location
Staff
The staff was super friendly and helpful.
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel More
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić

I had an outstanding experience with Kim Kim ...
Italy | May 31 - Jun 11, 2026

P
Patricia D.
Miami, FL | Reviewed on Jun 17, 2026
I had an outstanding experience with Kim Kim Travel consultant Melanie. From the very beginning she was professional knowledgeable and attentive to every detail of our trip she took the time to understand my preferences and created a travel plan that exceeded my expectations. Her recommendations for accommodations transportation and activities were excellent and she was always available to answer questions provided assistance. Example we were 10 minutes late to our boat in Capri I called... Read more

I had an outstanding experience with Kim Kim Travel consultant Melanie. From the very beginning she was professional knowledgeable and attentive to every detail of our trip she took the time to understand my preferences and created a travel plan that exceeded my expectations.

Her recommendations for accommodations transportation and activities were excellent and she was always available to answer questions provided assistance. Example we were 10 minutes late to our boat in Capri I called her she said wait a minute then she called the captain and they came back and got us. Second example we were at the Vatican we had a private tour with a gentleman named Rich and he asked how good we were with stairs, my husband said fine I said I don’t know. Without saying a word he tested us out and knew I wasn’t good at stairs without saying a word he took the no. stairs route Rich called Melanie and told her that I was not good at stairs. Melanie immediately canceled the group tour in Pompeii and treated us to a private tour so that I would be safe then we had lunch at a local winery which was wonderful thank you Melanie and thank you Rich and Kim Kim group our honeymoon was stress-free and enjoyable Pat and Jack Drewiega from Clearwater Florida

Hotel Reviews
Aquae Romanae Bed and Breakfast Sorrento
Sorrento

It was absolutely spotless they were helpful the room was really nice and it was centrally located which was wonderful the coffee was wonderful the little store downstairs was great it was great great great

Authenticity & Character
Everything
Location
I already told you.
Staff
Everything
Cleanliness & Comfort
Everything
Hotel Barberini Roma
Rome

The bathroom was strange the location was great,

Authenticity & Character
Location
Close to the fountain
Staff
Cleanliness & Comfort
No
Activity Reviews
Lemon tour and lunch (or dinner) in Sorrento
Lemon tour and lunch (or dinner) in Sorrento
Sorrento

We could walk to it from our hotel or B&B and it was very interesting and learning how to make lemon cello will be lots of fun at home.

Quality of Experience
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Beautiful experience gorgeous the driver was perfect stopped at a beautiful restaurant loved all of it

Quality of Experience
Melanie, and the driver was excellent
Guides, Drivers and Staff
Transport
The Ruins of Pompeii & Winery on the Vesuvius
The Ruins of Pompeii & Winery on the Vesuvius
Italy

Very knowledgeable. Very careful because of my walking. I have her any day of the week

Quality of Experience
Food
I am
Guides, Drivers and Staff
Transport
Small group boat excursion to Capri from Sorrento
Small group boat excursion to Capri from Sorrento
Italy

The girl was great at explaining things the captain was good because he came back and got us when we were late.

Quality of Experience
Guides, Drivers and Staff
Transport
They were all great.
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Rich made it special he was going to be a priest but then met somebody and has three children he was very good and knowledgeable took pictures to show us certain things to look for superb and understanding that I needed to not walk upstairs

Quality of Experience
Rich
Guides, Drivers and Staff
All were helpful and knowledgeable
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2026
Hi Patricia,
what can I say. Thank you, from the bottom of my heart. Your trip wasn't just a trip, from our first call I knew this trip was special and my mission became to make it the best holiday ever for you both and I'm so pleased that's exactly how it was.
Trips like this reminds me why I do my job, it's not all about the holidays and the work, it's about the memories myself and the team can help make, memories that you take home and smile back at when you think of those special moments...
Read more

Hi Patricia,
what can I say. Thank you, from the bottom of my heart. Your trip wasn't just a trip, from our first call I knew this trip was special and my mission became to make it the best holiday ever for you both and I'm so pleased that's exactly how it was.
Trips like this reminds me why I do my job, it's not all about the holidays and the work, it's about the memories myself and the team can help make, memories that you take home and smile back at when you think of those special moments during every day life.

Thank you so much for trusting me with your trip, maybe one day I'll take you up on visiting you in the US.

Grazie from us all at ItalyCharme and kimkim! Take care and stay in touch!

Celebration in Portugal and Spain
Spain | Jun 3 - Jun 13, 2026

Leigh Ann
Leigh Ann T.
Chicago, IL | Reviewed on Jun 17, 2026
We had a fabulous time in Portugal and Spain. We hit the ground running with an all day tour to Sintra and Cascais visiting the Pena Palace and Quinta da Regaleria. The place was magical, definitely a must see. Louis was our guide and Fernando was our driver. They worked really well together and shared lots of history and information about the area.
Our second excursion in Lisbon was a wine tour to the Setubal region. Ricardo picked us up at the hotel and we spent the day visiting one of...
Read more

We had a fabulous time in Portugal and Spain. We hit the ground running with an all day tour to Sintra and Cascais visiting the Pena Palace and Quinta da Regaleria. The place was magical, definitely a must see. Louis was our guide and Fernando was our driver. They worked really well together and shared lots of history and information about the area.
Our second excursion in Lisbon was a wine tour to the Setubal region. Ricardo picked us up at the hotel and we spent the day visiting one of the oldest wineries in the area and a small family run winery, Lobo. It by far was our favorite, the family was amazing and our tasting was incredible. The restaurant we were supposed to eat at had an unexpected fire in the kitchen and Ricardo quickly made new arrangements for us to go to another wine tasting and we had meat and cheese board with a wonderful chocolate mousse from the original restaurant that was picked. We spent the evenings exploring Lisbon, the city dubbed as the city of Seven Hills is not an exaggeration. The Lisboa Pessoa Hotel was in the perfect area and the breakfasts were wonderful every morning. Having a driver from Lisbon to Lagos was very convenient.
From there we traveled to Lagos (Algarve) where we had 3 relaxing days at the beach, exploring Old Town and hiking along the Ponta da Piedade. Again our hotel, Lagos Avenida, was in the perfect spot to enjoy the marina and all the area had to offer. Again having a driver from Lagos to Seville was very convenient.
We had two wonderful experiences in Seville. Our first night in we had a Tapas and Flamenco Experience, where Nico our guide taught us the history of Flamenco. It was great to learn about what they as performers put into the show and how it is all improve and the singer, guitar and dancers learn to work off each other. Fascinating and an extraordinary show. Nico took us to the best ever Tapas Bar afterwards. The next day spent an afternoon visiting the Cathedral and Alcazar with Cristina our guide. She was extremely informative. It was a lot of walking and we enjoyed a wonderful dinner that evening and enjoyed one of many patios at Las Casas de la Juderia. This hotel was unique and a must stay if ever in Seville. Our final night was spent on a rooftop cooking a traditional Paella and viewing the Cathedral in the background. Fernando our chef, was full of passion about his craft and loved teaching others how to cook Paella. It was such a fun experience and the perfect setting. He recommended a very tasty ice cream place for dessert afterwards .
We ended our trip flying back to Lisbon, staying at the Tivoli Oriente Hotel. It was close to the airport, but not what we expected for our last day and evening in Lisbon. Summer gave us suggestions for the day and helped us get to the area we needed to be in for an amazing last night. Alfama area was a fantastic area where we experienced a festival and the best meal of our trip. Perfect find for our last night. This is our second trip planned with KimKim and it did not disappoint.
.

Hotel Reviews
Tivoli Oriente Hotel
Lisbon

Close to airport

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville

A must stay in Seville. Place was unique and special.

Authenticity & Character
Lots of character and very authentic
Location
Close to the Cathedral
Staff
very attentive and helpful when we couldn't find our way in the tunnels
Cleanliness & Comfort
Rooms were quaint and very clean.
Lagos Avenida Hotel
Lagos

Perfect location, very modern and open rooms.

Authenticity & Character
Rooftop pool and bar
Location
Perfect location
Staff
Cleanliness & Comfort
Lisboa Pessoa Hotel
Lisbon

Wonderful location to explore Lisbon, great rooftop bar and restaurant with amazing breakfast.

Authenticity & Character
Seemed newer very comfortable beds
Location
Walking distance to many areas
Staff
Very attentive staff, friendly and helpful
Cleanliness & Comfort
We enjoyed the spa area
Local specialist: Adam Gomez

Visiting Croatia exceeded our expectations. T...
Croatia | Jun 6 - Jun 14, 2026

M
Melissa Y.
Dallas, TX | Reviewed on Jun 17, 2026
Visiting Croatia exceeded our expectations. The kind people, breathtaking landscape, and history make this experience so special. We loved the Krka Falls. Such a fun town. Our guide for the e-bike tour was wonderful. The bike rental business was great. Split hotel was unbelievable. Hvar was unforgettable. Our speedboat guide was a favorite. Daveen I believe. He customer our experience based on our kids and the rough waters. It was lovely and fun. Our hotel was so beautiful and... Read more

Visiting Croatia exceeded our expectations. The kind people, breathtaking landscape, and history make this experience so special.

We loved the Krka Falls. Such a fun town. Our guide for the e-bike tour was wonderful. The bike rental business was great.

Split hotel was unbelievable.

Hvar was unforgettable. Our speedboat guide was a favorite. Daveen I believe. He customer our experience based on our kids and the rough waters. It was lovely and fun. Our hotel was so beautiful and rich with history. The Nora staff treated us like family.

Dubrovnik exceeded expectations. I wish we had more time in old town to explore. We spent our final day at the resort jumping in the sea and, we wish we had more time to stroll outside of the resort. It was truly the trip of a lifetime. Tina made this experience easy, stress free, and perfect for our family. We want to return soon!

Hotel Review
Heritage Hotel Santa Lucia
Split

We felt like royalty. The perfect blend of history and luxury.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Rajkovic

Highly recommend!
Italy | May 1 - May 9, 2026

Aileen
Aileen N.
Ashburn, VA | Reviewed on Jun 17, 2026

Highly recommend! My friend and I planned a multi city trip through Italy in 9 days and Melanie and her team were amazing! She was very accommodating and responded quickly to any questions and requests we had. She set up an amazing trip for us. She and her team were very responsive and had great communication throughout our trip. I would absolutely have her plan my next trip!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2026

Hi Aileen,
thank you so much for such a lovely review, it always means a lot.
I'm so pleased we were able to create this trip for you both exactly how you wanted and everything went smoothly.
I look forward to planning your next trip to Italy!!!

A presto,
Melanie

Highlights of Japan- high school graduation family trip
Japan | Jun 1 - Jun 13, 2026

Kristin
Kristin M.
Dallas, TX | Reviewed on Jun 17, 2026
We had an amazing two week trip with our 18 year-old son to visit the highlights of Tokyo, Kyoto, Osaka/Nara and the Kumano Kodo trail. Our local specialist Winnie did a great job coordinating the complexities of transportation so that everything went smoothly, and her choice of guides, hotels, and activities were excellent. She checked in with us regularly, and I found the kimkim app to be very helpful with regards to communication and itinerary review. I was especially impressed with our... Read more

We had an amazing two week trip with our 18 year-old son to visit the highlights of Tokyo, Kyoto, Osaka/Nara and the Kumano Kodo trail. Our local specialist Winnie did a great job coordinating the complexities of transportation so that everything went smoothly, and her choice of guides, hotels, and activities were excellent. She checked in with us regularly, and I found the kimkim app to be very helpful with regards to communication and itinerary review. I was especially impressed with our local tour guides- all were outstanding/highly recommended (Yumi in Tokyo, Yoshiko in Kyoto/Nara, and Wada from the Wakayama local guide association for our hike of the Kumano Kodo trail). Can't wait to get back to Japan!

Activity Review
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

We had an exceptional guide (Yumi). Since this was our first visit to Japan, we really appreciated her expert knowledge and review of Japan's important history and culture as we visited all of the main historical/cultural sites in Tokyo. She also gave us additional very helpful suggestions for places to see later on our own in Tokyo.

Quality of Experience
the quality of the guide was outstanding
Guides, Drivers and Staff
highly knowledgeable, went above and beyond to explain things and offer additional suggestions for things to see and do
Transport
driver and guide were always punctual and notified/confirmed everything in advance (via whats app, which was easy)
Local specialist: Winnie Wu

Team is super easy to work with and super res...
Norway | May 23 - May 30, 2026

R
Rebecca K.
Ashburn, VA | Reviewed on Jun 17, 2026

Team is super easy to work with and super responsive!! Everything worked out super well!

Local specialist: Katie Acheson-Gray

Emilie was absolutely amazing!! She helped me...
Switzerland | Jun 10 - Jun 16, 2026

Audrey
Audrey M.
Colombia | Reviewed on Jun 17, 2026

Emilie was absolutely amazing!! She helped me create the perfect adventure for our family and everything was beyond my expectations! Also, my husband got sick in the middle of the trip and had to be hospitalized and she was so helpful at trying to help us figure out future accommodations and work work with the circumstances we are dealing with. We are now back home and my husband is safe and we are so grateful for the opportunity to work with Emilie and KimKim.

Local specialist: Emilie Dubreuil
Emilie
Emilie Dubreuil
Local specialist in Villefranche-sur-Saône | Replied on Jun 17, 2026

Thank you very much Audrey for your kind review. We are delighted to hear that you arrived home safely and that, despite the circumstances, you enjoyed your time in Switzerland. It was truly a pleasure to help your family make the most of your holiday in Switzerland. I hope we will have the opportunity to work together again in the future.
Have a lovely day,
Emilie

6 day adventure of southern Iceland
Iceland | Jun 11 - Jun 16, 2026

Stephanie
Stephanie Z.
Los Angeles, CA | Reviewed on Jun 17, 2026

The 1 day trip to Golden circle was a great experience. It was worth viking experience and guide was Greter. It was only 3 of us and intimate and informational.
The 2 day South coast was very long driving in the van. I don’t think there is any other way to have done it tho.
Overall the suggestions of what to see and do were spot on. Thank you Emanuela for planning a wonderful adult mama/daughter bonding

Local specialist: Emanuela Grieco

A perfect Mother/Daughters trip to the Netherlands
The Netherlands | Jun 8 - Jun 14, 2026

Terry
Terry H.
Dallas, TX | Reviewed on Jun 17, 2026
My three daughters and I thoroughly enjoyed our recent trip to the Netherlands. Mieke from the kimkim travel agency was wonderful to work with; she designed an itinerary that perfectly met our needs, as well as our budget, and was always available to assist us throughout the week.
We visited many areas of interest, savored wonderful local dishes, and especially enjoyed a spa day at the Blooming Hotel in Bergen. We highly recommend Mieke and her team at kimkim for anyone planning travel to...
Read more

My three daughters and I thoroughly enjoyed our recent trip to the Netherlands. Mieke from the kimkim travel agency was wonderful to work with; she designed an itinerary that perfectly met our needs, as well as our budget, and was always available to assist us throughout the week.
We visited many areas of interest, savored wonderful local dishes, and especially enjoyed a spa day at the Blooming Hotel in Bergen. We highly recommend Mieke and her team at kimkim for anyone planning travel to the Netherlands.
Sincerely,
Terry
Lori, Stephanie, and Carrie

Hotel Reviews
Hilton Amsterdam Airport Schiphol
Schiphol

So very convenient to the airport, especially with early morning flights!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blooming Hotel
Bergen

Awesome setting and amenities

Authenticity & Character
Location
Cleanliness & Comfort
Heavens Hotel
Hoorn

Loved the renovations from being a church!

Authenticity & Character
maintaining as much of the church as possible while accomodating guests well.
Location
Staff
Cleanliness & Comfort
Ambassador City Centre Hotel
Haarlem

Convenient location and amazing amenities. Excellent breakfast!

Authenticity & Character
Location
Staff
Friendly and accomodating
Cleanliness & Comfort
The rooms could be a little more updated
Activity Reviews
Explore Hoorn
Explore Hoorn
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Haarlem - Day trip to Amsterdam by public transport
Haarlem - Day trip to Amsterdam by public transport
Haarlem
Quality of Experience
Transport
Bergen - Day trip to Marken, Volendam, Edam, and Zaanse Schans
Bergen - Day trip to Marken, Volendam, Edam, and Zaanse Schans
Bergen

Would have enjoyed more time here but we did see everything we planned!

Quality of Experience
Guides, Drivers and Staff
Transport
Bergen - Hiking in the area
Bergen - Hiking in the area
Bergen

We used this day for rest and spa. We walked into town for a delicious dinner.

Quality of Experience
Guides, Drivers and Staff
Marrten was wonde3rful! Very patient and knowledgeable!
Transport
We managed to figure out transportation readily!
Local specialist: Mieke Arendsen

The entire Kkmkim Team exceeded our expectati...
Japan | Jun 5 - Jun 13, 2026

Marlinda
Marlinda T.
Los Angeles, CA | Reviewed on Jun 17, 2026
The entire Kkmkim Team exceeded our expectations . Bella took care of us with planning and scheduling , Both , Ryuji and Yuya, our Japan guides did an excellent job . Each had a unique style and went out of their way to accommodate last minute additions to the schedule . They were a lot of fun to spend some of our vacation with . Read more

The entire Kkmkim Team exceeded our expectations . Bella took care of us with planning and scheduling , Both , Ryuji and Yuya, our Japan guides did an excellent job . Each had a unique style and went out of their way to accommodate last minute additions to the schedule . They were a lot of fun to spend some of our vacation with .

Hotel Reviews
Mitsui Garden Hotel Kyobashi / Tokyo Station

Clean and comfortable. Center of tyoko so that was cool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onyado Nono Namba Natural Hot Spring
Osaka

Very unique hotel. Clean and comfortable Best breakfast if you like authentic Japanese food

Authenticity & Character
No shoes past the lobby, grass type mats for flooring . Unique and cool
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Clean and comfortable .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo

Very nice hotel and excellent service

Authenticity & Character
Location
Close to restaurants and sightseeing
Staff
Cleanliness & Comfort
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Jun 17, 2026
Hi Marlinda, Thank you so much for taking the time to share such thoughtful feedback. 😊 I’m truly happy to hear that you had such a wonderful experience in Japan, and it was an absolute pleasure assisting you with your trip planning. It means a lot to know that everything came together well and that you were able to enjoy a smooth and memorable journey. I will be sure to share your kind words with Ryuji and Yuya—they will be so happy to hear your feedback. I know they take great pride in... Read more

Hi Marlinda,

Thank you so much for taking the time to share such thoughtful feedback. 😊

I’m truly happy to hear that you had such a wonderful experience in Japan, and it was an absolute pleasure assisting you with your trip planning. It means a lot to know that everything came together well and that you were able to enjoy a smooth and memorable journey.

I will be sure to share your kind words with Ryuji and Yuya—they will be so happy to hear your feedback. I know they take great pride in going above and beyond for their guests, and your message will mean a great deal to them. Your support truly helps our guides and team continue doing what they love.

Thank you again for choosing us. It was a real pleasure being part of your Japan journey!

Warm regards,
Bella

Our guided trip through Portugal was truly un...
Portugal | May 21 - May 30, 2026

Jann
Jann S.
Indianola, Iowa | Reviewed on Jun 16, 2026
Our guided trip through Portugal was truly unforgettable. We traveled from Porto to the Douro Valley, Évora, Lagos in the Algarve, and finally Lisbon. Each destination offered something unique, from breathtaking landscapes and historic cities to charming villages and beautiful coastlines. The hotels were all four- and five-star properties, each with its own character. Every hotel was comfortable, clean, and staffed by friendly, welcoming people. Our favorite was Quinta do Pego in the Douro... Read more

Our guided trip through Portugal was truly unforgettable. We traveled from Porto to the Douro Valley, Évora, Lagos in the Algarve, and finally Lisbon. Each destination offered something unique, from breathtaking landscapes and historic cities to charming villages and beautiful coastlines.

The hotels were all four- and five-star properties, each with its own character. Every hotel was comfortable, clean, and staffed by friendly, welcoming people. Our favorite was Quinta do Pego in the Douro Valley. The peaceful setting, surrounded by vineyards, and the spectacular views overlooking the Douro River made it an incredibly special place to stay. Our dinner here was exceptional!

One of the highlights of our trip was having lunch each day with our guide, Tiago. Rather than stopping at tourist restaurants, he introduced us to locally owned restaurants that reflected the true flavors of Portugal. Every meal became an opportunity to learn more about Portuguese cuisine, wines, traditions, and history.

One memorable stop was the beautiful hilltop village of Monsaraz in the Alentejo region, overlooking the Guadiana River. Another favorite was a small family-owned restaurant tucked away in the basement of an old building in Guimaraes. These are the kinds of places we never would have found on our own, and they became some of our favorite memories.

Walking through the historic streets of Porto and Lisbon was another highlight. We wandered along centuries-old cobblestone streets, explored magnificent churches, castles, and palaces, and enjoyed spectacular views of rivers, beaches, and the Atlantic Ocean. Everywhere we traveled, we gained a deeper appreciation for Portugal's rich history and culture.

The Portuguese people were incredibly warm, welcoming, and proud of their country. Their kindness made us feel at home throughout our journey.

This trip exceeded our expectations in every way. It was the perfect combination of history, culture, incredible food and wine, stunning scenery, and authentic local experiences. We returned home with wonderful memories and a genuine appreciation for Portugal. We would highly recommend this trip to anyone wanting to experience the true beauty and hospitality of Portugal.

Tiago was an exceptional guide—knowledgeable, patient, and passionate about sharing Portugal’s history, culture, and traditions. His thoughtful planning and genuine love for his country made this trip even more meaningful.

Hotel Review
Quinta do Pego
Tabuaco

Quinta do Pego was, without a doubt, one of the highlights of our trip. With only ten rooms, the hotel has an intimate, peaceful atmosphere that makes it feel like a private retreat in the heart of the Douro Valley. Our room was spacious, beautifully appointed, and exceptionally comfortable. The bed was one of the most comfortable we slept in during our travels, and the bathroom was equally roomy and well designed. Both breakfast and dinner were outstanding, but dinner was especially memorable. Enjoying an exceptional meal while overlooking the breathtaking Douro Valley, the vineyards, and the Douro River made for an unforgettable evening. The views from the dining room are simply spectacular. The large swimming pool was another favorite. Poolside service was effortless—just ring a bell, and within minutes a staff member would arrive to take your order and return promptly with drinks. It was a wonderful touch that made relaxing by the pool even more enjoyable. The combination of outstanding hospitality, exceptional food, luxurious accommodations, and breathtaking scenery made Quinta do Pego one of our favorite hotels in Portugal. We would gladly stay here again and highly recommend it to anyone visiting the Douro Valley.

Authenticity & Character
Outstanding staff, exceptional food, and breathtaking views!
Location
In the heart of Douro Valley this hotel had exceptional views.
Staff
The staff was attentive, friendly, and genuinely committed to providing excellent service. During our stay, there was a brief interruption in the water service. The staff responded immediately, working diligently until the issue was completely resolved. Their professionalism and dedication were truly appreciated..
Cleanliness & Comfort
From the beautifully manicured grounds to the immaculate interior, every detail of the hotel reflected exceptional care and attention.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 17, 2026

Dear Jann,

Wow! What a comprehensive review!! I can understand that you really took the time to write it!!

Thank you so much for your words. They truly mean a lot and although you had told me already how much you enjoyed your trip, this "reinforcement" is always welcome!

And even though you were the one who took the "responsibility" of writing the review, I'm sure your opinion reflects the feelings of Mark, Kyle and Jared too!

Please tell everybody that I said hi and we stay in touch in our group chat!!

Regards,

Tiago

We are flying back now but rest assured we wi...
Indonesia | May 27 - Jun 16, 2026

C
christie r.
Los Angeles, CA | Reviewed on Jun 17, 2026

We are flying back now but rest assured we will provide reviews…. Marc was amazing. He “got” us and created the most amazing vacation we’ve ever been on. My only complaint literally, is that you don’t have a way yet for us to use him for all our vacations he’s amazing Kim Kim is amazing. Thank you.

Local specialist: Marc Urban

Amazing trip to Greece
Greece | Jun 2 - Jun 11, 2026

Grant
Grant W.
Atlanta, GA | Reviewed on Jun 17, 2026
Eirini planned an amazing trip to Greece. I have never used a travel agent before and will always use one again. She made everything so easy, no detail was overlooked--from the hotels, private drivers, to the tour guides and excursions she planned. We started in Athens and stayed in a lovely apartment right near the Acropolis. We had a private guided tour with Elena of the Acropolis and the agora. She really knew the history and the mythology and made it interesting for the entire family. We... Read more

Eirini planned an amazing trip to Greece. I have never used a travel agent before and will always use one again. She made everything so easy, no detail was overlooked--from the hotels, private drivers, to the tour guides and excursions she planned. We started in Athens and stayed in a lovely apartment right near the Acropolis. We had a private guided tour with Elena of the Acropolis and the agora. She really knew the history and the mythology and made it interesting for the entire family. We moved on to naxos and stayed at boutique hotel that was with an easy walking distance of several restaurants and the beach. We had another tour of the village of chilaki, and visited a small farm with a petting zoo that might kids loved. The following day we did a hiking tour of several villages and got to eat more of the local cuisine. Finally we did a full day catamaran tour that included diving off the sailboat and to the Aegean and snorkeling. Finally we visited Santorini with a tour of the island, visiting a monastery a museum about the lost city of Atlantis, and another sailboat excursion. I have already highly recommended Kim Kim and Eirini to several of my friends. I can't wait to visit Greece again. We plan to use Kim Kim again next year when we plan our next trip abroad.

Hotel Reviews
El Verano Suites
Santorini

We stayed out El verano hideaway which was a small private house with a small pool with a breathtaking view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cosmos Boutique Hotel
Naxos

Boutique hotel with several villas. Our Villa slept 6. Small kitchenette in nearby supermarket made it easy to feed the kids. Nice pool area with a bar made relaxing easy. Breakfast every morning was great.

Authenticity & Character
Location
With an easy walking distance of the beach and several restaurants and a small grocery store
Staff
The breakfast staff and bartender were very helpful and friendly.
Cleanliness & Comfort
This place was spotless.
Urban Stripes Athens
Athens

Very comfortable apartment with sleeping for six. Within walking distance of the Acropolis in several restaurants and grocery stores.

Authenticity & Character
Location
Several restaurants, grocery stores nearby. Within walking distance of the Acropolis.
Staff
Check-In was very easy and the staff were reachable with WhatsApp
Cleanliness & Comfort
Very clean
Activity Reviews
Athens highlights mythology tour
Athens highlights mythology tour
Athens

We had a private walking tour of the Acropolis and agora. Our guide Elena was very knowledgeable about the history of Athens and the Greek mythology. She kept it interesting for my family with kids ages 6 to 17.

Quality of Experience
Guides, Drivers and Staff
Once upon a time in Naxos tour
Once upon a time in Naxos tour
Naxos
Quality of Experience
The visit to the farm was my kids favorite part of our trip. They loved George and playing with his animals.
Food
We had a fantastic lunch-- vegetables and cheese on nexo's are so much better than what you can get in America. We also got to try some local honey
Guides, Drivers and Staff
Transport
Catamaran day cruise
Catamaran day cruise
Naxos

This is one of the highlights of our trip. The kids love the sailboat and jumping off to go swimming. The provided lunch was actually very good.

Quality of Experience
Food
They served us a fisherman's stew it was actually fantastic
Guides, Drivers and Staff
Alex and Thanos were great very patient with my young children and made the day really fun and easy
Hiking Naxos trails
Hiking Naxos trails
Naxos

Stella was a fantastic tour guide that guided us through several villages on a few hours hiking tour. She was very knowledgeable about the local plant life and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jun 17, 2026
Dear Grant,
I cannot thank you enough for this wonderful review! It was absolutely a pleasure helping you and your family plan your trip to my country, and it makes me so happy to hear that you enjoyed each destination. It means the world to know that the accommodations, guides, excursions, and transfers all came together to create an unforgettable experience for the whole family.
Thank you for trusting me and recommending both Kimkim and my agency. There is no greater compliment! I hope...
Read more

Dear Grant,
I cannot thank you enough for this wonderful review! It was absolutely a pleasure helping you and your family plan your trip to my country, and it makes me so happy to hear that you enjoyed each destination. It means the world to know that the accommodations, guides, excursions, and transfers all came together to create an unforgettable experience for the whole family.
Thank you for trusting me and recommending both Kimkim and my agency. There is no greater compliment! I hope Greece welcomes you back someday, and I would love the opportunity to help you discover even more authentic local experiences.
Until then, I wish you many wonderful travel memories!☀️
All the best,
Eirini

Ms. Tang planned my trip from, so from beginn...
Vietnam | Jun 1 - Jun 15, 2026

B
Barbara G.
Seattle, WA | Reviewed on Jun 16, 2026
Ms. Tang planned my trip from, so from beginning to the end her presence was there checking in with me. All the guides fantastic. I am grateful I chose this company. Read more

Ms. Tang planned my trip from, so from beginning to the end her presence was there checking in with me. All the guides fantastic. I am grateful I chose this company.

Activity Reviews
Hanoi - Sapa  – Tram Ton Pass – Love Waterfall -  Sapa (Limousine Bus, Private Tour)
Hanoi - Sapa – Tram Ton Pass – Love Waterfall - Sapa (Limousine Bus, Private Tour)
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi city sightseeing- Hanoi street food tour
Hanoi city sightseeing- Hanoi street food tour
Hanoi
Quality of Experience
Food
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Jun 17, 2026

Hi Barbara,

Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure helping you plan your trip, and I’m delighted to hear that you felt supported throughout your journey. I’m also very happy that you enjoyed the guides—they will be thrilled to know they helped make your experience special ❤

Thank you for choosing us and for trusting us with your travel plans. We are grateful for your recommendation and hope to welcome you back for another adventure in the future.

Warm regards,
Trang

We had an amazing time on our trip and logist...
Greece | Jun 1 - Jun 10, 2026

H
Harris R.
Atlanta, GA | Reviewed on Jun 16, 2026

We had an amazing time on our trip and logistically it was perfect! Erica did a great job tailoring the trip based on what we were looking for. I would use KimKim again for future trips!

Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Jun 17, 2026

Thank you so much for your 5-star review! I'm so glad the trip came together perfectly and that you had an amazing honeymoon in Greece! Looking forward to welcoming you back for your next adventure together.

We had such a memorable trip from start to fi...
Scotland | May 19 - May 29, 2026

Lisa
Lisa K.
Atlanta, GA | Reviewed on Jun 16, 2026
We had such a memorable trip from start to finish! It’s really hard to pick out favorites! Our walking tour through Edinburgh was fabulous. It was just the two of us with our guide Garreth. He goes by The Edinburgh Expert which is fitting. He was knowledgeable, funny, and loves the city which he does conveys so well. We also enjoyed our drive to the Fife area and all the coastal towns. The fish and chips were maybe the best we’ve ever had and the stop at Dunino Den was fun and surprising. We... Read more

We had such a memorable trip from start to finish! It’s really hard to pick out favorites! Our walking tour through Edinburgh was fabulous. It was just the two of us with our guide Garreth. He goes by The Edinburgh Expert which is fitting. He was knowledgeable, funny, and loves the city which he does conveys so well. We also enjoyed our drive to the Fife area and all the coastal towns. The fish and chips were maybe the best we’ve ever had and the stop at Dunino Den was fun and surprising. We drove just under 1000 miles from the east coast to the west. All for us on the “wrong” side of the road! Lots of narrow, curvy roads and roundabouts of all sizes. Getting to see so much of the beautiful landscape is probably what we remember fondest.

Hotel Reviews
The Highland Club
Fort Augustus
The Scott
Edinburgh

Great location with beautiful rooms and delicious breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Edinburgh Food & Drink Tour
Edinburgh Food & Drink Tour
Edinburgh
St Andrews Walking Tour of the Old Course
St Andrews Walking Tour of the Old Course
St Andrews
Meet the Highland Cows
Meet the Highland Cows
Scotland

This was a great experience. The owner is very passionate about the cows and the environment. Plus, you get some homemade ice cream at the end!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

One of our favorite experiences from our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liam McGirr

Lorenza made the experience of planning our t...
Italy | Jun 1 - Jun 13, 2026

D
Dani g.
Canada | Reviewed on Jun 16, 2026
Lorenza made the experience of planning our trip to Italy so easy. She always responded right away to any questions or concerns that I had. Having the day by day itinerary was great, with all the times and meeting points and tickets included. Would absolutely plan another trip using this service! Read more

Lorenza made the experience of planning our trip to Italy so easy. She always responded right away to any questions or concerns that I had. Having the day by day itinerary was great, with all the times and meeting points and tickets included. Would absolutely plan another trip using this service!

Hotel Review
Corte dei Sogni Boutique Hotel & Spa
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Pizza Making Class
Pizza Making Class
Italy

We had so much fun learning to make pizza. The staff was so friendly and knowledgeable, and our pizza was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorenza Cannarsa

A wonderful adventure
Finland | Jun 4 - Jun 15, 2026

A
Amy B.
Newark, NJ | Reviewed on Jun 16, 2026
It has been a wonderful adventure. We have many many pictures that record all our travels. Our personal agent was Emerson and he answered all our questions during the planning stages and some small issues during the actual trip. In the planning stages, he worked to schedule what we wanted to do, what we wanted to see, with our preferred travel times, the kinds of hotels we like, and the types of tours that became very meaningful as the 10 days progressed. We had a phone meeting which... Read more

It has been a wonderful adventure. We have many many pictures that record all our travels.

Our personal agent was Emerson and he answered all our questions during the planning stages and some small issues during the actual trip. In the planning stages, he worked to schedule what we wanted to do, what we wanted to see, with our preferred travel times, the kinds of hotels we like, and the types of tours that became very meaningful as the 10 days progressed. We had a phone meeting which really helped the backs and forth, about a month before all the details were finalized, and was always responsive to messages sent through the website. He gets an A+!!!!!

During the trip, we were in regular touch by text with Emerson, and again he was SO responsive and we applaud him for helping us like that. All those small issues related to drivers not being in the location given to us in our instructions. That is the only area of planning that needs improvement. For example, we were told to be at the door to the lobby of our hotel, but the driver was around the corner at the restaurant entrance, making us almost late for an inner city bus.

The tour guides were excellent in explaining history and culture and answering numerous questions we had. We enjoyed hearing from the diverse group of people who guided us on their experiences too, as not all were Finnish and one had lived in the US. That made for great conversations and we loved that the tour guides shared their stories with us, plus gave us all kinds of information on Finnish history.

We would definitely work with KimKim in the future.

Hotel Reviews
Apartment with Sauna in Kluuvi
Helsinki

The apartment was really nice. We didn't expect 2 full bathrooms, a nice addition since we were traveling with our adult son. The primary bedroom was roomy and the bathroom nicely setup. Our only issue was the pre move-in process, which we had to complete more than once as our data submitted before we left the US wasn't there when we needed to get our keys. We also found it difficult to find some information, and luckily our travel agent stayed in touch with us to guide us and get the info we needed.

Authenticity & Character
Location
Easy walk into the middle of Helsinki and to the National Cathedral where we were attending a wedding.
Staff
Issues with the pre move in process.
Cleanliness & Comfort
Lapland Hotels Tampere
Tampere

Breakfast was amazing and the restaurant had great choices when we didn't go out for dinner. The room was clean and comfortable, although a bit small for Americans!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solo Sokos Hotel Turun Seurahuone
Turku

Breakfast was lovely and the restaurant had great choices when we didn't go out for dinner. The room was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Towers of Tampere Tour
Towers of Tampere Tour
Tampere

Liked our time in Tampere with Peter but the tour was laid out oddly so we lost some time in getting around via bus and tram. Being at each of the 3 towers gave us a great opportunity to see different areas of Tampere. It made less sense to us that we went from our hotel, across town via tram to tower #1, a long walk back to the observation from a hotel only a block from where we started, then a bus ride to tower #3 at the amusement park. That bus ride was so long because lots of riders were going to the park and traffic was backed up. Each location was good to see, and the walk across town gave us a feel for the city, but the transport took away from the experience.

Quality of Experience
Food
We ended with a lovely lunch.
Guides, Drivers and Staff
Transport
See above comments.
Tallinn Day Trip
Tallinn Day Trip
Helsinki

Our guide was Christopher Robert. We liked our tour so much we referred my brother and his wife, who were in Tallinn a few days after our trip there, to him. Christopher took us to many different areas of the town, which we didn't realize had such a mix of old and new. We navigated a meeting of heads of state which blocked some streets but didn't interfere with our walking, very different from the US security around such events. We loved that Christopher shared his background including time in the US, and how that played into the tour and his expertise on the places he showed to us.

Quality of Experience
Guides, Drivers and Staff
Transport
all walking....!
Rauma City Tour
Rauma City Tour
Rauma

Riina was our guide and despite a constant drizzle, she showed us the old city of Rauma. We wandered the narrow streets, saw lace being made by a small shop run by women who do this all by hand, toured a small church and saw many old buildings that explained the history of the old town.

Quality of Experience
Guides, Drivers and Staff
Transport
all walking....!
Helsinki City Walking Tour (3h)
Helsinki City Walking Tour (3h)
Helsinki

Our guide was Ruslan. He took us all around the center of Helsinki, meeting us where expected at the train station and then ending the tour with recommendations for authentic food! He was knowledgeable and fun to talk to, including my brother and his wife who were in Helsinki at the same time although not touring with us for the duration of our vacation. He planned the tour to meet our request to show us the history, which we learned was not as many years as that of other parts of the country, being the capital only about 200 years.

Quality of Experience
Guides, Drivers and Staff
Transport
All walking....!
Magical Taiga Forest Hike
Magical Taiga Forest Hike
Helsinki

SO SO much fun. Quintos was our guide. He shared his story of being an environmentalist and working to show the national forests in both the Helsinki and Lapland areas to folks like us. He really loved showing us where all the goodies (fruits/berries/mushrooms) would soon be growing, making our lunch of salmon soup, and walking through different areas of the forest. He seemed extremely knowledgeable.

Quality of Experience
We enjoyed hearing of his move to Finland and what made the country special to him, while we shared a bit of ourselves.
Food
Guides, Drivers and Staff
Transport
Quintos was our driver and guide, and made the trip easy.
Unveiling Turku: History, Culture, and Culinary Gems
Unveiling Turku: History, Culture, and Culinary Gems
Turku

Laura from Magni Mundi was our guide for a 5 hour walk and lunch throughout Turku. She was very knowledgeable about the history of the town, and the current conditions. We liked how she blended history with today.

Quality of Experience
Guides, Drivers and Staff
Great tour guide.
Transport
We walked, Laura picked us up promptly where we were told to be.
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Jun 17, 2026

Thank you for the detailed review and for taking the time to share your experience!

It was a pleasure helping you plan this trip, and I'm very happy to hear that you enjoyed Finland and all the guides you met along the way. I also appreciate the feedback regarding the driver pickup locations and the Tampere tour logistics. These are valuable points that will help us improve future trips.

Thank you again for your kind words and for trusting us with your adventure. I hope we will have the opportunity to help you plan another trip in the future.

Best regards,
Emerson

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.