Kimkim Trip Reviews

Anita was fantastic throughout the whole process. As we went through the trip, it became even more clear just how much thought and effort went into our itinerary.

Geza, Madrid-Very knowledgeable and caring. He did a great job of showing us the sights and explaining the importance behind each one. He was a little rushed, but seemed to be only because it was so hot. He gave us great recommendations.

Chavi, Toledo-One of my favorites. Chavi was so thoughtful the entire tour. He gave us what felt like a unique experience and made sure we got to know all we could about Toledo.

Heather, Tapas Málaga-Phenomenal! We got so much more than a tapas tour with Heather. She gave us so much information about the city and area, along with a history of the food we were trying.

Alfonso, Caminito del Rey-He was clearly experienced and knew what he was doing. He seemed over it with our group, but he still did a great job.

Eduardo, Top Buggy-Another one of our favs. He clearly knew what he was doing both with the side by sides and with providing a great experience. He was very knowledgeable and charismatic.

Gabriela, Alhambra-She was very kind and knowledgeable. She had a way of making sure we understood the history of the Alhambra through her words and added pictures for explanation. We could tell she really cared about the history of this place.

Katia, Tapas Granada-You could tell she used to own a restaurant. She was an expert in the food and wines we were tasting.

Lola, Sevilla-Lola was great! She took great care in making sure we got the most out of our experience.

Adriane, Cádiz-She was so energetic and excited to share about the history of Cádiz. She also sent us some great recommendations for the rest of the day.

All of our guides were phenomenal! We really lucked out with all that we got to do!

Hotel Reviews

Hotel Meninas

Madrid

The staff was lovely and very helpful. They made sure we had everything we needed.

Location

Great location to walk to some of the main features of Madrid

Staff

Molina Lario Hotel

Málaga

Perfect location and the staff was amazing! The only downside was being on the 2nd floor, which had a very long elevator wait. Overall it was my favorite stay.

Hotel Palacio de Santa Inés

Granada

The staff was great and very helpful.

Activity Reviews

Tapas Culinary Experience

Málaga

This was the perfect combination of food and history. Our guide really knew what she was talking about. One of my favorite experiences of the trip.

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

The perfect amount of walking and history for our first tour. Was a bit rushed, but was overall a great experience!

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

One of my favorite things! So much history in this city and our guide did a great job of making sure we heard and understood as much as possible. The added bonus of seeing a couple of the last artisanal shops with people hand crafting products was really cool!

Hike Caminito del Rey from Málaga

Málaga

The weather worked out perfect for it to not be too hot for this hike. The hike itself was beautiful and pretty easy overall. This was a unique experience that I’m glad we got to participate in.

Tajo Trip: Discover Ronda Countryside in Buggy

Spain

So much fun!! Our guide gave us a great experience here and we loved every second of it! Once we were done with the tour, we received a list of restaurants and a suggested walking tour of the town. We had a great time!

Guided Visit: Alhambra & Generalife Gardens

Granada

This is something to see and I’m so glad we did so with a guide! It was an incredible experience!

Gastronomic Experience in Granada

Granada

Perfect for food lovers and wine lovers! The guide was very knowledgeable about what she was sharing with us.

Private Guided Visit of Seville

Seville

We saw so much of the city in such a short tour. Our guide was very knowledgeable and shared a great enthusiasm for history.

Cádiz Guided Visit

Cádiz

With the way the city has been rebuilt, it was nice to have someone be able to explain the history of Cádiz even dating back to prior to the tsunami. Our guide did a great job showing and explaining the main points of the city and then provided recommendations for the rest of the day.

I was a little nervous using an online service that I had no previous knowledge of to book my "trip of a life time". I read reviews stating "they overcharge" for the cost of the rooms and tours --- maybe a little, but why shouldn't they? I would only expect that so that they can operate a business AND you are definitely paying for convenience. It is so well worth it! I did not have to think about much while on the trip other than enjoying our time. I would use their service again without hesitation.

We just returned from an amazing trip to France. We had 2 nights in Paris, 2 nights in Reims, and 2 nights Beaune with a final night in Paris before departing. Audrey was amazing to work with. She planned a trip with all of the things we requested. Our hotels were beautiful. The hotel the first 2 nights in Paris was a little small, but it was quaint, with very nice staff and in a great area. All of the hotels were in great locations and located within walking distance of many cafes, shopping and sites. The transfers from hotel to train stations/airport were absolutely seamless. We did not have to think about how were were getting anywhere -- it really made it so super easy to get around. We had 2 wonderful wine tours. The first in Reims/Champagne. Our guide Julie was superb. She was sweet, fun, and very knowledgeable. She made us feel like she knew us for years -- it was a very memorable day. Remy was our tour guide in Beaune -- his level of knowledge of wine and history was remarkable. He took us to many vineyards, thoroughly explained the region and the wine making process. Both tours provided tastings of fantastic wines. Highly Highly recommend.

Audrey, Merci Beaucoup! You are amazing.

Kate did an excellent job planning our trip for us. The hotels were beautiful! The guides that she set us up with in Scotland were very knowledgeable, friendly, and fun to be with.

Hotel Reviews

VOCO Grand Central Glasgow

Glasgow

Cameron house

Rocpool Reserve Hotel

Inverness

Virgin Hotels Edinburgh

Edinburgh

Activity Reviews

Private Inverness Walking Tour

Scotland

Quality of Experience

Guides, Drivers and Staff

Edinburgh Old Town Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our family. The local Kim Kim specialist was able to work with me to plan the trip with activities that would be good for our family and then Ricardo was able to customize the activities further during our trip based on his knowledge and our interests. The hotels were located in wonderful areas to be able to explore the cities during our leisure time. We felt safe and well taken care of during our time in Switzerland.

Hotel Reviews

Engimatt City & Garden Hotel

Zurich

Family friendly hotel that was able to accommodate our group of 18 (9 adults, 9 children). The hotel was clean and staff were helpful and kind.

Authenticity & Character

Location

Staff

Helpful and kind staff. They made check in easy and met our needs.

Cleanliness & Comfort

Clean and comfortable rooms.

Stella Swiss Quality Hotel

Beautiful hotel in a good location. We were able to walk to areas of the city and local attractions easily. The rooms were great for families and the room with the rooftop balcony was very special. The front desk staff were very helpful. Breakfast was good and the facility was well taken care of.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ameron Luzern Hotel Flora

Luzern

Beautiful hotel, comfortable beds and nice staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Duomo Hotel & Apartments

Milan

Beautiful hotel lobby and staff tried to be helpful. The check in process for our large family group was long and difficult compared to other hotels. While the rooms were nice, they were hot and did not cool down at night. I talked with staff about the air not going below 24.5 C, and was informed that is the best they could do.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was hot in all of our rooms, and therefore difficult to sleep.

Hotel de la Paix

Lugano

Hotel was in a nice location to see the lake, but it was a longer walk to the city center for shopping. Hotel staff were nice and helpful after there was a miscommunication with luggage. Rooms were nice and clean. Wonderful breakfast available. Nice pool available for use which the children enjoyed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayak tour on Lake Brienz

Interlaken

This was one of our favorite activities. The lake is beautiful and a lot of fun to explore in kayaks. The kayak guides, Ben, Ryan and Mika, were amazing with our family. They led us in games we played on the lake and were able to accommodate our different ability levels with ages from 6-76. We had a wonderful time and would recommend this activity to everyone!

Quality of Experience

The lake is beautiful and the guides were fantastic!

Guides, Drivers and Staff

Ben, Ryan and Mika were amazing, helpful and fun!

Transport

Our bus driver and the bus were amazing.

Rhine Falls & Stein am Rhein medieval village!

Switzerland

We enjoyed seeing the waterfalls and the medieval village. We were at the village on a Sunday, so some of the shops were closed. The river was beautiful to see and the kids were able to wade in the water to have some fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Svetlana was excellent; responsive, knowledgeable, flexible and very easy to work with. There were 6 of us traveling, coming from 3 continents and Svetlana took everyone's requests into consideration when planning our trip and was very helpful overall. Our tour guide, Robert was extraordinary! Prompt (always early), knowledgeable (like an encyclopedia), courteous, professional, flexible and very easy to be with. He really made the trip for us all!

Hotel Reviews

The Bruntsfield

Nice hotel, good location. There were elevators but you still had to take stairs which defeated the purpose of having an elevator for luggage. Also, it wasn't obvious that there was a ramp to enter the hotel so we also took a flight of stairs with the luggage...and there wasn't anyone to help. Breakfast was good, with a made to order hot entree.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Toravaig House Hotel

Isle of Skye

Nice large room and bathroom. Good breakfast. The front desk woman was not friendly or helpful. No elevator and no one to assist getting luggage up a flight and a half of stairs. The breakfast was good and the waiter was very friendly. Note: there isn't any dinner options at the hotel. You need to go to the sister hotel, where they provide transportation (about a 10 min drive). The meal and service is excellent but it is a prefix menu and it's pricey (about 100 pounds per person with drinks).

Glenmoriston Townhouse Hotel

Inverness

We were on the top floor from what appears to be a transformed attic. No elevator, but we got help with luggage. The ceilings in the room were sloped on both sides so you really had to watch out to bump your head everywhere. No shower, no hot water. For Ireland, very weak breakfast

Apex City of Glasgow Hotel

Glasgow

Nice big room and bathroom. Very good location and nice breakfast. Very friendly and helpful staff. Good value.

Activity Reviews

Edinburgh Castle

Edinburgh

It's a self guided excursion but well worth the visit. I've been to a lot of castles but nothing like Edinburgh. It's basically a city vs a single building.

Highland Sheepdog Experience

Scotland

This is such a unique experience and it's really worth it. The man who owns the dogs was super nice and patient. He also had some "hairy coos" which was a bonus. We all really had fun.

Tomatin Whisky Distillery

Scotland

We aren't whisky drinkers but "when in Scotland" we really wanted to have a tour and not just a tasting. Our guide was excellent, the tour was really interesting, the facilities very nice and the tasting (which was the minor part of the excursion) was very nicely done. This is a boutique distillery and it was a curated experience, which we loved.

Our trip was everything we hoped for and more thanks to our local specialist Anna-Maria. She was in touch every day and made sure everything was running smoothly. The transportation she arranged was seamless and made the trip much more relaxing for us! Our first driver/guide Primos was really knowledgeable and a great conversationalist. The lodging was wonderful, each with breakfast included and locations that were perfect. The hiking was spectacular in Slovenia (with Marc) and in Opatija (with Smilja) which had a surprise visit to a local bee keeper that was a truly lovely experience. Kayaking waterfalls on the Mreznica river and hiking the stunning K loop in Plitvice National park were two exceptional highlights. We loved every minute of our trip!

Hotel Review

Hotel Kompas

Dubrovnik

Beautiful hotel with beautiful views. Not near Old Town but a much quieter place to stay. Found a couple lovely restaurants within walking distance and the Cave Bar nearby is super fun.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Wine tasting Pelješac peninsula

Pelješac Peninsula

The wine was positively delicious and our tasting was just the two of us on their beautiful patio.

Quality of Experience

Guides, Drivers and Staff

Transport

I cannot say enough wonderful things about Sebastian, who planned the most unforgettable journey through the South of France! From the thoughtful tours of Nice, to the charming cobblestone streets of Antibes, and the vibrant culture of Marseille, every detail was flawlessly arranged.

From the moment we landed, everything was seamless—great accommodations, private transfers that ran like clockwork, and curated experiences that felt both exclusive and authentic. Whether it was sipping rosé at a café in Antibes or shopping and exploring the historic Old Port of Marseille, every moment felt magical.

What truly set this trip apart was the personal touch. Sebastian took the time to understand our travel style and interests, and it showed in every recommendation—from hidden gems to must-see landmarks. We felt cared for, understood, and completely stress-free.
If you're dreaming of a French getaway that blends elegance, adventure, and relaxation, look no further.
This was more than a vacation—it was a beautifully crafted experience we’ll cherish forever. Merci beaucoup, Sebastian!

Krista put together a fabulous itinerary for our family! We enjoyed the range of activities, locations we visited. We enjoyed the variety of transportation modes from train to ferry, to bus. The entire process was easy, our itinerary was clear, and we had backup suggestions at each location.
The Norway in a Nutshell tour was especially wonderful, because it included a leisurely pace from Voss to Gudvangen to Flam, and glorious views while on the fjord cruise.
I was thrilled that we could spend the night in Voss and Flam, so that we could experience all the activities in each town, while also enjoying a stroll around the water.

Hotel Reviews

Scandic Torget

Bergen

The location was fantastic. Breakfast buffet was wonderful. But, the lack of air-conditioning, which is common, resulted in us having to open our hotel room windows to the very loud street noise. I would have liked to have had fans in each room for the summer when it is hot. I would have liked to have had a gym on the property, too.

Authenticity & Character

Rooms were bare, very little storage space, and the style was quite dull.

Location

Close to every transportation pickup point, activities, and restaurants.

Staff

Friendly, had to deal with some unhappy customers who had a hard time dealing with a little bit of heat.

Cleanliness & Comfort

Clean, but unfortunately not very comfortable.

Fleischer's Hotel

Voss

Excellent location! Close to transportation, activities. Lovely views. We enjoyed the indoor pool. It’s the only recreation on -site. It is super hot in the pool area though, so it is better for the winter time. Dinner at the restaurant was authentic Norwegian food, but small portions and limited menu.

Authenticity & Character

Lovely view, fantastic location and terrace. But, it was a bit outdated.

Location

Close to everything, fantastic views of the lake. Loved being able to walk a few steps to the Voss Gondola, train station.

Staff

Very friendly and helpful staff. Everyone was attentive and informative.

Cleanliness & Comfort

No air conditioning, which is common, but would have been nice to have a fan in each room for the summer. Lots of extra stairs! It would have been ideal to have a small refrigerator in each room.

Fretheim Hotel

Flåm

Location and views were amazing! Close to the dock, activities, hiking and biking trails, while maintaining a private feel. Breakfast was fantastic. We loved the lobby area. There was plenty of space to relax and enjoy the view. The gym on site was a plus. We also enjoyed our small balcony in our room. Rooms were clean, beds were comfortable.

Authenticity & Character

Food and drinks were authentic. Elegant hotel.

Location

Everything we needed was across the street or in the hotel. We didn’t have to go far, but the hotel still felt private.

Staff

Very helpful staff at check in and at breakfast.

Cleanliness & Comfort

Rooms felt clean and open. Beds were comfortable. Great to have blackout curtains. Would have been nice to have a fan in each room in the summer and more surface area in bathrooms to put toiletries.

Activity Reviews

Fjord Safari by RIB

Flåm

The equipment provided was fantastic. Made the trip very comfortable. We enjoyed our guide, Erwin’s stories, and the places he took us. It was very relaxing. However, we saw no wildlife as we had hoped. Contrary to what is advertised, it is not a high adrenaline tour. No waves, we didn’t get wet (it was not windy that day). Just a nice cruise on the water.

Quality of Experience

Very relaxing.

Guides, Drivers and Staff

Our guide was informative, relaxed and somewhat entertaining. It would have been good to have him encourage more interaction with the passengers.

Transport

Lovely scenery, very comfortable and safe experience. Easy to get to, easy to get ready.

Rental Bike Excursion

Norway

We rented the e-bikes and we were glad we did. We could go further than regular mountain bikes would have allowed. As a result, we saw breathtaking waterfalls, the historic Otteren farm, and enjoyed a relaxing lunch in town. The process was easy. The bike quality was superb.

Quality of Experience

High quality bikes, easy process, and close proximity between bike pickup point and hotel.

Guides, Drivers and Staff

We didn’t use a guide, but the person checking us in and preparing our bikes was very helpful.

Planning a trip to Barcelona for 10 family members (ages 15-86) seemed overwhelming until we found the KimKim site and reached out to Hector. From the first communication we were confident that we had found someone who would work very hard to make sure that we were going to be very satisfied. He gave us an itinerary that seemed very good and within our budget and was quick to tell us that it could be adapted to suit us better. Some changes were made and each question we had or requested modifications were handled quickly and smoothly. When I say the trip exceeded our expectations I am not exaggerating. The hotels were very comfortable and in an excellent location. The breakfast included was terrific . Our guides were all so personable and knowledgeable. We were impressed with their ability to share so much interesting information, answer questions and just be so welcoming. They never rushed us or seemed like they had a tight schedule. We enjoyed our time with each of them.
The snorkeling/kayaking trip was especially memorable for the girls and their parents. Two great guides provided a thrilling experience for them. I would definitely recommend KimKim as a place to start any family trip. I didn’t realize they plan trips to many locations. They give you a very specific experience tailored to your family and include so many different things that generally appealed to all ages. Thank you Hector and your team.

Hotel Reviews

Hotel El Petit Convent

Begur

This small beautiful hotel has so much character and charm. It is located in the old town of Begur and we enjoyed the atmosphere and wandering through the small pedestrian streets. Lots of good food and affordable shopping. The walk to the fortress provided magnificent views of the coastal beaches. The children and grandchildren loved their time at the beaches and the beautiful Mediterranean water.

Authenticity & Character

This was so beautifully converted into a small hotel right in the middle of the old town but very quiet.

Location

Right in the center of everything.

Staff

The staff was very helpful and recommended some restaurants that we enjoyed and helped us navigate the area.

Cleanliness & Comfort

It was all great…

ICON BCN by Petit Palace

Barcelona

Lovely hotel in a great location. Excellent breakfast and areas to hang out in, and one of the best dinners I had on our vacation. Highly recommended,

Authenticity & Character

Everything was comfortable!

Location

You can walk to many places including the old city and metro station was close by. Lots of restaurants in walking distance.

Staff

Friendly and helpful

Cleanliness & Comfort

Well maintained.

Activity Reviews

Private Visit of Barcelona & La Sagrada Familia

Barcelona

Great guide! You really have to spend some time to take it all in.

Quality of Experience

Guides, Drivers and Staff

Day Trip to Montserrat & Penedès Region Wine Tasting

Barcelona

Beautiful location and wonderful views. Was sorry that Boys Choir was not performing when we visited.

Quality of Experience

Guides, Drivers and Staff

The guide/driver was outstanding and gave us a great deal of information and took lots of group photos for us.

Transport

Barcelona Sailboat Experience & Spanish Guitar Concert

Barcelona

This was the perfect way to end our time in Barcelona. The weather was perfect, the crew welcoming and the snacks and drinks were great. And the guitarist played so beautifully non stop … it was so relaxing and refreshing… the perfect way to end our time in Barcelona.

Quality of Experience

Guides, Drivers and Staff

Private Local Market Visit & Cooking Class

Barcelona

We enjoyed our time preparing several different dishes and then sitting down in a lovely setting for a delicious paella which we all helped prepare.

Quality of Experience

It was like being in someone’s home and cooking together and lots of good conversation.

Guides, Drivers and Staff

We all enjoyed our “chef”… and the camaraderie that comes when you’re all working together.

Private Barcelona Chocolate Experience

Barcelona

Was not expecting this to be so special but it was interesting and fun and a great experience…. And very special,

Quality of Experience

Guides, Drivers and Staff

The guide was great and the people at the shops we visited were great too. We got to be part of a new experience where we actually ground some cocoa beans and experienced some of the steps to make chocolate.

Private Roman Tarragona and Sitges Fishing Village Day Trip

Barcelona

Guides, Drivers and Staff

)

Transport

Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava

Spain

I was not able to do all that the younger family members were but I was encouraged to come along and enjoyed the experience with some extra help from one of our guides. I so enjoyed seeing my children and grandchildren having this amazing experience and was glad that they enjoyed it so much.

Quality of Experience

Guides, Drivers and Staff

Outstanding guides who were very knowledgeable and experienced. Safety was definitely their first priority and I knew we were in very capable hands. Jumping off a cliff into the water was a highlight for the family.

Transport

Our drivers were also our guides and we had great conversations on the road.

Across Portugal curated an absolutely perfect first trip to Portugal for our family of five, including three young kids, ages ten, eight, and four.

Joao and the team could not have done a better job finding us the perfect resorts in each of our three stays (Lisbon, the Algarve, Cascais) — exactly what we needed in terms of space and accommodations to make traveling with kids stress free and incredibly enjoyable.

The experiences booked for us in each place were perfect — magical, high quality experiences that were clearly the best of the best in each spot, allowing us to feel like we saw and experienced so much in the relatively short time we had. My expectations were exceeded in every way: our accommodations, our driver, our activities, and the level of professionalism and ease of communication throughout.

We are not easy people to please, and we were blown away. We hope to return to Portugal again soon to see even more of the country and will certainly use Across Portugal again.

For the first time, we went through a travel agency for our vacation, and the experience was extremely good. Highly recommended for a trip to Peru for sure. Kimkim and the local agent, Liz, were very good at understanding our style of vacation, and after very few iterations, the agent came up with a plan for 2 weeks that was above and beyond our expectations. We knew we wanted to go to the jungle, Machu Picchu, and Lake Titicaca, but the trip was filled with a lot of little things we would not have thought of if we were organizing it ourselves. For the main sightseeing places, we had either a private guide (Machu Picchu) or we were at most 2-3 families (ATV tour through the Sacred Valley or the Rainbow Mountain). Having the guide was really good since there is no signage explaining the various sites. The guides also took the time to take a picture of the whole family, and it is nearly the first time in our lives that we have beautiful photos with the four of us.
Aside from the must-see places like Machu Picchu, the travel agency proposed a few things we did not know. First was the excursion to the Rainbow Mountain. They booked for the new excursion (less touristy) where three mountains can be spotted, and it was fantastic. The walk to the "top" was wonderful, surrounded by alpacas and beautiful views. The second big surprise was the train from Cusco to Puno. A 10-hour ride through the Andes on a beautiful old-fashioned train, with an amazing 3-course meal, live music, and panoramic car. Last but not least, they booked us a meal at a farm in Ollantaytambo, and it was such an authentic experience with some of the best food I had ever had.
The agent organized a private pickup to the minute for every transportation and helped with the logistics for some excursions (such as a van brought our luggage while we were riding the ATV). Of the whole trip, the only thing we did not like was the visit to the Taquila island, since we were on a boat with 35 people and we were rushed on numerous occasions.
The hotels they chose for us were extremely good, always very central. Particularly good was the one in Cusco, in the middle of the historic center.
Throughout the trip, we had a contact person in Peru (Thank you, Lisbeth!), always ready to help us and answer questions.
The trip was unforgettable and organized nearly to perfection, I truly don't think I could do the same on my own. My only reservation about Kimkim is a bit about the price transparency. The money we paid seems a little high given the local prices, but in fairness, we got quotes from other travel agencies, and it was in the right ballpark.

Hotel Reviews

Ibis Budget Lima Miraflores

Lima

Perfect safe location. Rooms are very small. Breakfast was amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Corto Maltes Amazon Lodge

Puerto Maldonado

What an amazing experience. Yes, what you see in the picture is going to be your room. Perfectly maintained little paradise in the middle of the jungle, only reachable by boat. A semi-private guide took care of us for 3 days, bringing us the excursions to Lake Sandoval, on the river at night to see caimans, and some walks in the nearby jungle to see trees, birds, and more. Meals were included and very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Inti Punku MachuPicchu Hotel & Suites

Machu Picchu, Aguas Calientes

Wonderful location in front of the train station and around the corner from the busy streets. The room was small and not the best but ok for one night

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sueños del Inka Hotel

Cusco

Wonderful hotel, just a few minutes from he main plaza. Amazing breakfast in the morning and extremely polite staff. The second two nights we got a view of Cusco and it was beautiful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sol Natura Hotel

Ollantaytambo

good hotel. Safe and clean. very good breakfast and the staff was friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Qalasaya Hotel

Puno

The hotel was a bit old but the room was on the seventh floor with a view of the lake. The sunrise was amazing

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Ollantaytambo, Pachamanca Farm Tour & Train to Machu Picchu town

Peru

Amazing meal at the pachamanca farm. It was cooked in front of us in an inground oven filled with hot stone. Everything was so fresh and tasty. Ollantaytambo was very interesting, we did not have a guide but we ended up hiring a private guide on the spot. It was super interesting to hear about the inca and how it was built. The train to Machu Picchu was cool, with a panoramic view (glass roof).

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Kayaking to Uros & Taquile Floating Islands tour

Puno

The kayaking was good, but it was attached to the group (a very large group) to go to the Taquila island. We were rushed to he island with the Uros, and also, all the time, on the Taquila island, we were rushed. I strongly advise getting a private tour on the lake instead; this excursion did not work for us. A real pity since the kayak part was nice. Also we were expecting 1.5 hours of kayaking but we did only 1 h.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Titicaca Train from {{start_location}} to {{end_location}} NC

Peru

WoW. What an amazing and unforgettable experience! This old-fashioned luxury train felt so authentic, and the scenery was amazing. The meal was absolutely delicious and the staff was so attentive. One of the best experiences of the trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

On your Terms! Shared Rainbow Mountain Tour: Small Group

Cusco

Amazing view. We truly enjoyed the short walk on the Andes with an alpacas along the way. This is the new site (there is another rainbow mountain a lot more popular) and we were the first one to reach the top. The stop to the buffet restaurant for breakfast and lunch was a good way to interrupt the long drive and the food was very good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV

Peru

Amazing view. The private guide was really good at explaining and taking pictures of us. We were never rushed and it was not too crowded thank to the fact we did the 8am tour

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Quad Bike Tour to Moray & Maras

Peru

Very cool way to experience the sacred valley! We drove around and reached Moray and the salt mines. It was really fun

Quality of Experience

Guides, Drivers and Staff

Transport

Corto Maltes Lodge 2/3 (Sandoval Lake Program)

Puerto Maldonado

We loved the trip to the Sandoval Lake. We did a beautiful walk in the jungle, seeing monkeys and birds, and then we took a canoe on the lake to see more animals (caimans, birds, sloths). The guide was amazing at spotting animals

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)

Peru

cool tour of the surrounding jungle learning about walking trees, strangling figs, termites, and fire ants. At night, we went on the Madre de Dios river to spot caimans.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Corto Maltes Lodge 3/3 (Sandoval Lake Program) & Flight to {{end_location}}

Peru

The market in Puerto Maldonado was so and so. Very poor area, but glad we got to walk a bit around with the help of the guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Andreea did an amazing job planning our trip. We hit all the highlights of Banff, Jasper, and the Rocky Mountianer using the best providers. When unforeseen things popped up, she jumped to get them resolved. Thank you Andreea and Kim Kim for another great trip.

Our trip began in Casablanca where our driver Karim picked us up from our hotel. Karim was outstanding; pleasant and knowledgeable of the cities we visited & and an excellent driver. He was always on time & available; kind, helpful, & willing to help us with any questions. When visiting other cities & sites he always introduced us to our guides & was waiting for us on completion. One of my favorite guides was Sharib in Fez though all of the guides provided were great including ones provided at sites like the tannery & mosaic factory. They were not overly zealous in asking us to buy goods.
Cities visited; Rabat, where we stayed at the Sofitel. The hotel was beautiful with large beautifully appointed rooms & grounds. Service was excellent. We enjoyed the city.
Tangier started off poorly when there was no reservation for our stay. DO NOT PUT PEOPLE AT THE HILTON THERE FRONT DESK STAFF ARE SLOW & NOT HELPFUL ALMOST RUDE. The problem was eventually sorted out by your local representative. Compared to our other hotels & Ryads it was not even close in comparison. We did enjoy the city & the Hercules Caves. Chefchaoen is a beautiful city & lives up to its reputation, as the Blue Pearl. Lina Ryad & Spa was excellent in every way. Our final destination was Fes where we stayed at the Riad Fes & Chareaux. The Riad could not do enough for us during our stay, they anticipated our every need, remembered our names & provided excellent service. Highly recommend. Our tour of the Medina with our guide Sharib was great. Stops at the pottery & mosaic factory and the leather factory provided excellent souvenirs with minimal pressure to buy.
I would definitely recommend a visit to Morocco 🇲🇦 & these cities.

Hotel Reviews

Riad Fes - Relais & Châteaux

Fes

Fantastic, good location & excellent staff. Well appointed spacious rooms & Riad. Excellent food. Staff anticipated your every need and always recognized & acknowledged you

Authenticity & Character

Location

Staff

Anticipated every need extremely polite

Cleanliness & Comfort

Turn down service. Spacious room & bathroom. Excellent a/c

Hilton Tanger City Center Hotel and Residences

Tangier

No reservation, poor customer service especially front, desk. Small rooms a/c not great

Authenticity & Character

Everything

Location

Staff

Cleanliness & Comfort

Sofitel Rabat Jardin Des Roses

Rabat

Fabulous from start to finish. Staff, rooms, grounds, location. Highly recommend

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Everything was great. There was a real feel of authenticity of being in Morocco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Hercules caves

Tangier

Self guided, will wait on line to control number of people in cave

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour in Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Chefchaoeun

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Transport

Private Cooking Class in Fes

Fes

Did not attend

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Most incredible trip ever! I wanted to plan this trip right … an unforgettable 7 days in Iceland with my family. It was daunting. And then I found Noga at KimKim. Wow! Wow! Wow! Our trip was flawless. From the perfectly planned itinerary that catered to our interests, to extra tips along the way and details I didn’t realize I’d need to know, to the easy messaging app and phone calls we had to make sure we had everything perfect and could ask questions … perfection. All of our scheduled events and hotels were also flawless. The team reached out to us while on our trip to check in and to even alert us of an erupting volcano that was happening on the island but researched and reassured us that it wouldn’t be affecting our itinerary and flights home. I would 100% recommend KimKim and Noga’s expertise to plan a trip to Iceland.

Hotel Reviews

Fosshotel Stykkishólmur

Stykkishólmur

Cute little hotel. Could use fans in the rooms, but aside from that it was great!

Authenticity & Character

Location

Cute little town.

Staff

Cleanliness & Comfort

Needs some fans in the rooms

Hotel Viking

Hafnarfjordur

Such a fun vibe!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room was tight for a party of 5, but we made it work.

Vík Apartments

Vik I Myrdal

Beautiful spot to rest our heads. Lots of space and had all the amenities we needed. Right across the street from a grocery store and shopping.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Glacier Lagoon

Hnappavellir

Such a beautiful location. It’s truly in the middle of nowhere. The decor and design of the hotel was stunning. The hot tubs and sauna with a view were an excellent touch.

Authenticity & Character

Location

Wish it was closer to any bit of civilization (restaurants, grocery), but we made it work.

Staff

Cleanliness & Comfort

The Hill Hotel Fludir

Fludir

Such a unique hotel! Loved the vibe and decor. Breakfast was good and the room was comfy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Reykjavík

Reykjavík

Very cool tour. My kids were dreading this one, but by the end they were glad we’d done it.

Quality of Experience

Gerðuberg Basalt Cliffs

Iceland

Beautiful! A must see!

Quality of Experience

Cliff Walk from Arnarstapi to Hellnar

Snæfellsnes Peninsula

Very cool view. Our GPS said the cafe in Hellnar was closed, so we didn’t hike the whole was because that was going to be our stopping point.

Quality of Experience

Kirkjufellsfoss

Snæfellsnes Peninsula

The view! Wow! This is a must see on the peninsula!

Quality of Experience

Horse Riding on Black Sand Beach

Iceland

Such a fun excursion. The guides were great. We got to see whales at the beach while riding too!

Quality of Experience

Guides, Drivers and Staff

Transport

Djúpalónssandur Black Sand Beach

Snæfellsnes Peninsula

A must see. Short hike down. Don’t miss the lagoons hidden behind the rocks on the right.

Quality of Experience

Ytri Tunga Seal Beach

Snæfellsnes Peninsula

Wasn’t expecting the trek out to see the seals … took forever to maneuver on the rocks during low tide. There weren’t many seals. If we’d skipped anything on our trip, it would have been this one.

Quality of Experience

Reykjavík City Walk

Reykjavík

Very cool tour. My kids were dreading this one, but by the end they were glad we’d done it. Our tour guide was great. Wish he’d added info on how to figure out how to say some of the language and also the folklore around trolls and elves.

Quality of Experience

Guides, Drivers and Staff

Transport

We walked the whole time.

Sky Lagoon Experience - Saman

Reykjavík

Wow. What an experience. This is a must-do!

Quality of Experience

Seljalandsfoss & Gljúfrabúi Waterfalls

Iceland

Beautiful location. Fun to be able to go behind the falls. Definitely wear waterproof clothes head to toe. You will get wet.

Quality of Experience

Skogafoss Waterfall

Iceland

Stunning location! Definitely hike to the top!

Quality of Experience

Sólheimajökull Glacier Walk

Iceland

What an incredible experience! Our guide, Haynee, was fantastic! Very informative. Very unique. Bucket list item for sure.

Quality of Experience

Guides, Drivers and Staff

Dyrhólaey Arch and Cliffs

Iceland

Got to see puffins up close! Beautiful views of the beach and arch.

Quality of Experience

Gullfoss Waterfall

Iceland

Stunning! If you go too late though, the bathrooms will be closed.

Quality of Experience

Geysir Geothermal Area

Iceland

Fascinating location.

Quality of Experience

Reynisfjara Beach & Reynisdrangar Columns

Iceland

Very unique spot. Definitely recommend.

Quality of Experience

Fjallsárlón Glacier Lagoon

Iceland

Quality of Experience

Hike from Skaftafell to Svartifoss Waterfall

Iceland

Steep walk up, but doable. Beautiful view at the top.

Quality of Experience

Jökulsárlón Glacier Lagoon and Diamond Beach

Iceland

Beautiful location! If you’re coming from the west, drive over the bridge and park on the north side of the road. You’ll hit the lagoon and the beach at the same spot.

Quality of Experience

Gígjagjá (Yoda Cave) at Hjörleifshöfði

Iceland

Just a cave. Nothing special. But cool to see.

Quality of Experience

Þingvellir National Park

Iceland

Very cool location. We parked at p3 and hit all the things we wanted to see. Didn’t find a good spot to see the clear water where the snorkelers were.

Quality of Experience

I greatly appreciated not having to wade through all the details of planning things myself. In addition, our agent was very helpful with advice for additional things to do and in being a real-time resource. There was also a very nice range of activities for everyone to enjoy--activities that might have been busy or sold out if we had decided to pursue them without prior reservations. We had excellent tour guides: Geza in Madrid, Ana in Barcelona, & Alex in Montserrat. I wouldn't hesitate to use them again for an upcoming vacation.

Hotel Reviews

Dear Hotel Madrid

Madrid

A very nice hotel right in the middle of everything. We were there during the busiest Pride events in 2025: parade, music, dance parties until 2:30 am. The black out curtains and nice thick windows ensured that sleeping was no problem. If you're looking for a quieter or slightly more residential location, this might not be the right choice for you. It was a great vantage point for exploration throughout the city. Staff were very helpful and friendly.

Authenticity & Character

It was clean, basic, and absolutely met our needs

Location

"Right in the middle of everything". Excellent if that's what you're looking for, but could be too busy or touristy for some.

Staff

Cleanliness & Comfort

Gran Hotel Reymar

Tossa de Mar

We stayed in one of the 3 bedroom villas. The size of the villa and views exceeded our expectations. It was nice to have a common area and some room to spread out. The views from the terrace were absolutely stunning. The breakfast/dinner area offers gorgeous views of the water and the medieval city on the other side of the beach. The pool and adjacent beach area are great. The hotel is easily accessible to the main part of town but a little set apart, so not too busy or loud. Lovely and highly recommended.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gran Hotel Havana

Barcelona

An excellent hotel in the Eixample neighborhood. I really appreciated the location--very close to many historic sites and the Gothic Quarter--but also in a residential area. It felt less touristy but still very close to everything we wanted to see. Clean and absolutely met all of our travel needs. Would highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

A wonderful overview of Madrid, hitting all the necessary highlights with some funny and informative stories along the way.

Quality of Experience

Guides, Drivers and Staff

Geza was really friendly, funny, and very knowledgeable about Madrid history.

The guide and driver Robert was fantastic. He shows great knoledge as a guide, great driver and a very nice person.
We enjoy all the beautiful places and the trip plan was perfect.
Also very good hotels.

Hotel Reviews

Glenmoriston Townhouse Hotel

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Toravaig House Hotel

Isle of Skye

Authenticity & Character

Location

The place is nice but nothing around.

Staff

The reception girl was not very friendly but did her job.

Cleanliness & Comfort

Activity Reviews

Highland Sheepdog Experience

Scotland

I loved it. Highly recommended

Quality of Experience

Guides, Drivers and Staff

Transport

Tomatin Whisky Distillery

Scotland

Very interesting . The guide was very good.

Quality of Experience

Edinburgh Castle

Edinburgh

It is wonderful. It is a must place to visit in Edinburgh

Crafted a good first-order itinerary tailored to our interests with an efficient plan of travel. Documentation was easy to follow.

Utilized local knowledge to select well-located and pleasant accommodations. This provided value to us as we were not familiar with many of the locally branded hotels.

Communication during trip was spot-on: Kimkim let us know one or two times that they were there if we had any issues but did not over-communicate as some might do. In the end, did not require any assistance while traveling. Communication responsiveness during planning phase could be improved as client was required to reach out during several extended periods of “radio silence”.

Greater attention (QA/QC) required as critical review of final agenda and vouchers caught numerous errors/omissions (e.g. incorrect ferry tickets, missing vouchers, accommodations lacking confirmation numbers).

Would have appreciated advice or suggested booking of activity for a 4.5-hour visit to Aran Islands (Inis Mór). We identified gap and pre-booked in-demand tour prior to sell-out. Also added stop at Rock of Cashel that provided a nice visit and break in a 3 hour drive from Dublin to Cork.

Hotel Reviews

Hyatt Centric The Liberties Dublin

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blarney Woolen Mills Hotel

Blarney, Ireland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Brook Lodge Boutique Hotel

Killarney, Co. Kerry

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dingle Harbour Lodge B&B

Dingle Town, Co. Kerry

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lacks lifts to 2nd floor (luggage) and AC

Salthill Hotel

galway

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Riu Plaza The Gresham Dublin

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Inconvenient parking (public garage 2 blocks away). AC inadequate to maintain comfortable temperature.

Activity Reviews

Guinness & Jameson Irish Experience Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Tickets for St Patrick Cathedral, Dublin

Dublin

Quality of Experience

Guided Visit of Cork city Gaol ( Former Prison in Ireland)

Cork

Quality of Experience

Dublin Highlights and Hidden Gems Walking Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Trinity Trails & Book of Kells Guided Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Irish Dancing Show

Galway

Quality of Experience

Aran Islands and Cliffs of Moher Day Cruise sailing from Galway

Ireland

Quality of Experience

Guides, Drivers and Staff

Self-booked off-road tour

Transport

Self-booked off-road tour

Aggeliki picked some fabulous lodgings and made sure we had some memorable excursions for both adults and kids. We had a great time!!

Eric put together a great itinerary for our group of 7, with age ranges from 9 to 77. We were able to travel together in a large 4x4 van. The accommodations were very nice and ranged from cabins, to villas, to downtown apartments. Eric was able to put together an itinerary that allowed for both shared activities and separate activities based on physical capabilities. All the information provided was detailed, clear, and really made for a nice, relaxing, but also very adventurous trip. In 8 days, we were able to see many of the highlights of Iceland, but also had plenty of time for exploring and side missions. Overall fantastic trip!

Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and penguins, and enjoyed insightful guided tours to giant tortoise reserves and the Charles Darwin Research Station. The guides were exceptionally knowledgeable, enthusiastic, and engaging, making each activity both fun and educational. Special thanks to Viviana in Santa Cruz!!!
In Quito, the service quality continued at the same high standard. Special mention goes to Matteo, who was especially helpful—offering insightful guidance, arranging smooth logistics, and enhancing our city experience with his expertise and friendliness.
We highly recommend kimkim for a Galápagos and Quito adventure—well organized, reliable, with excellent guides, great service, and memorable experiences from start to finish