Kimkim Trip Reviews

We planned our New Zealand trip with Nats and had an amazing experience. Right from the start there was great communication and the trip was tailored to what we were interested in. We were able to make changes and additions to the draft itinerary and weren't made to feel like an inconvenience at all for doing so. Prior to the trip, there were regular check-ins and any pre-travel paperwork was provided to ensure our arrival was seamless. One of our interests for the trip was to see some of the Lord of the Rings filming locations. With Nats also being a LOTR fan, he was able to provide additional suggestions we had not even thought of! I thoroughly enjoyed the day-by-day schedule along with recommendations for stops/attractions in each destination. We were provided vouchers for each of the planned activities ahead of time so we could bring them with for easy check-ins as well. Nats went above and beyond by meeting up with us during our trip and treating us to the delicious cream horn dessert. This trip exceeded our expectations and Nats will be our go-to should we ever make it back.

Activity Reviews

Glenorchy Lord of the Rings 4WD Tour

Queenstown (NZ)

The information provided during this tour was interesting, but if you do your research ahead of time for some of the LOTR filming locations - you could go by yourself without a guide. The 4WD vehicle did allow you to get to some of the harder to get to places - but the "filming locations" there were off in the distance (the guide pointing at a far off mountain peak and saying that was were X scene took place).

Quality of Experience

Although the weather was not ideal, we still had a good time.

Guides, Drivers and Staff

Transport

Motuara Island Bird and Day in the Sounds

Picton

This was a long day, but completely worth it! The cruises to your destinations were so beautiful and we had a once in a lifetime encounter with a large pod of very playful dolphins along the way. The hike to the top of Motuara Bird Island was short and I would have liked more time to check additional birds off of the list, but saw new ones that would have been hard to find in other locations. The Queen Charlotte Track was just right for us - any longer and we would not have made it back to the ferry in time.

Quality of Experience

Guides, Drivers and Staff

Transport

Zipline Original Canopy Tour

Rotorua

We had never ziplined prior to this and it was AMAZING. The guides were very knowledgeable and provided a great tour. It was very interesting to hear about the conservation efforts this company puts forth to ensure their forest, the plants and birds are protected. Would highly recommend for anyone interested in supporting local conservation efforts and want to have fun while doing so!

Quality of Experience

Great guides and a fun group

Guides, Drivers and Staff

Super knowledgeable and friendly

Transport

Hobbiton Movie Set Tour, with a Lunch at the Party Marquee

Matamata

For a LOTR fan this is a MUST. It was a magical experience to say the least.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa did an incredible job planning a two week trip to Thailand for us! She was very kind and patient with us during the planning process and gave us her opinion on different trip options. While in Thailand, our guides Pom and Ying were very knowledgable and made sure we had a great experience. This was the trip of a lifetime!

Tina did a great job It was a very good trip. Hotels and schedule were all nice. It was very affordable but still top rate!

Hotel Reviews

M Village Hotel Ton That Dam

Ho Chi Minh

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laluna Hoi An Riverside Hotel & Spa

Hoi An

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi Matilda Hotel

Hanoi

Great lication

Authenticity & Character

Location

In the center of old town

Staff

Cleanliness & Comfort

Signature Cruise

Hanoi

Great food. Clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

One night is plenty

Veranda Lodge Hua Hin

Hua Hin

Lots of character. On the beach , clean great for the price

Authenticity & Character

Original design. Trees

Location

Can’t get closer to the beach

Staff

Cleanliness & Comfort

Activity Review

Cu Chi Tunnel visit

Ho Chi Minh City

Quality of Experience

Guides, Drivers and Staff

I’m

Transport

Emilia and then Augustina responded to our queries rapidly and accurately. Diego our guide: ponctual, professionnal, knowledgeable and has great music in the car!!! Had great tips to improve our sighseeing experiences as well as shopping adventures. I had a bit of a medical problem: without me asking him, he accompanied me to the pharmacy and facilitated the purchase of what I needed. Favorite moment: everyday. Everything stood out. The mountains, the scenery, the food and wine. In my everyday life, I avoid having discussions by text messages or emails. The KimKim way of doing business is exclusively in this manner. A zoom call to start the planification process would be very efficient and facilitating. Email exchanges afterwards would then be ok.

Hotel Reviews

Villa Vicuña Hotel Boutique

Salta

High-end french-style hotel. Lovely with excellent breakfast. Staff were exceptional.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Infinito Hotel

Buenos Aires

Room on the small side for two people, two beds and luggage. However very clean and quiet. What made this hotel great was the staff: whether to tell us how to use subway, where to get off, etc. which restaurants in the area etc. they made a point of giving us all the info we needed. Standard breakfast with egg dishes on request. Good location.

Authenticity & Character

Standard hotel with all standard services offered

Location

Staff

They made our stay more enjoyable. Gave us tons of useful information so we would have to go through Google searches.

Cleanliness & Comfort

Rooms a bit small.

Marqués De Tojo Hotel

Purmamarca

Rooms were quite large and very clean. Overall, very quiet and not far from the center of this small town. Decor might need to be refreshed a little bit with a coat of paint. This being said, would stay there again, no worries. The air conditioning unit started spilling water in the room during the night. Staff were located quickly, everything cleaned up rapidly. They offered another room: we declined since we were leaving in the morning. Standard breakfast with eggs made up on request.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Marías Hotel Boutique

Tilcara

Amazing views for the room, staff were more than helpful, providing advice and hints for matters we did not even think about. They arranged for restaurant reservations and transportation efficiently. Definitely a plus to stay there. Hotel and rooms are beautiful as well as the gardens.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pristine Camp Salinas Grandes

Jujuy

Out of this world experience, a must, even for one night. 5-star accommodations with amazing food and wine. Personnel were more than helpful and available for everything. Would recommend without hesitation.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Quebrada de Humahuaca, visit of the Hornocal

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

This was our first visit to Portugal so we decided to work with a professional travel company. We are glad we did.

Kim Kim exceeded our expectations! From the first contact with our representative (Helena Fernadez) until we were dropped at the Lisbon airport for our flight home, everything went exactly as planned.

Over a one week trip with visits to Lisbon, Porto, Evora, Obidos, the Douro Valley and numerous other villages and towns, there was lots to do. What stood out for us was the quality of the Portuguese food, the wine and the hospitality of the people. All came together for an enjoyable seven days.

We interacted with guides, drivers, restaurant staff, hotel representatives and other individuals along our trip. All afforded a warm level of service and care. But certain individuals went above and beyond.

Our driver from Lisbon to Porto and back Mr. Nuno Neves was exceptional. He shared his love of Portugal with us, facilitated our visits to small interesting villages and seemed always to be looking out for us. Well done Nuno. Much appreciated.

When we were in the Douro Vally, it was my wife’s birthday. Our guide/driver Bruno took that as his challenge to ensure we had a special visit. From tasting wine on the river cruise, to having the owner and guests of a small family restaurant high above the valley sing Happy Birthday in Portuguese. Very special.

It was a wonderful week. Thank-you to all the kim kim staff for making it happen for us.

This trip was for my husband’s 40th birthday and I would say it was an incredible way to start a new chapter! We can truly say we have seen every bit of beautiful Croatia, and what a gem it is!!!
First of all, I could not have done this without the tireless hours Robi put into planning this itinerary! We went in early November and we really enjoyed the fall weather and low crowds!!! Only minor downfall was that in some of the smaller towns, restaurant options were minimal and stores were closed for the season. But we would take that exchange for the low crowds we had the entire trip!
Robi was a rockstar with the constant communication on WhatsApp the entire trip. It was like having our personal tour guide in our pocket!!! He dropped pins of sites, restaurants, ice cream shops, and parking. Kept us up to date with the following day’s agenda, time line, who we would meet, etc. He made the trip so seamless!!
Had a great tour guide in Zagreb, named Mario, that not only picked us up from the airport on our arrival, but toured us around and passionately spoke about his country and Zagreb. Just great!
Matej delivered a rental car to us, and also picked it back up in Split. He also drove us back to the airport for our departing flight home. Took great care of us!
Robi had us vouchers and times of our arrival for Plitvice and Krka National Parks and made those experiences just wonderful! The national parks and immense amount of waterfalls were just breathtaking! It was also lovely to tour those parks without the intense heat or crowds that are typical in the high season. Those parks were a big highlight of our trip.
Split was one of our favorite cities. Warm, sunny, palm trees and history! Pero guided us around the city center and did a great job teaching us all about the Diocletian’s Palace.
Robi then became our real life, in person guide for a couple days, touring us around to Peljesac peninsula, Korcula, and Ston. His knowledge of Croatia is extensive and we enjoyed spending time with him. He also took us to a couple wineries in the Dingac valley that was an experience of a lifetime! So, so cool!! Ended our trip in Dubrovnik, a beautifully quaint town! Our hotel, Pucic Palace, was my favorite! City center as you can get and such a gorgeous antique room! Antea, our guide, filled our history cup up with a great tour and then we got to explore the small town the rest of the day!
The details of the trip did not go unnoticed and I could not have planned such a relaxing trip for myself and husband without Robi’s expertise!! I will highly recommend Robi and his services to my friends in the future. Until next time, Croatia!

Our trip to Norway was fabulous! Kimkim listened to us and helped arrange a perfect itinerary based on our interests. They offered lots of options and valuable suggestions for what would work best and arranged a busy, but not chaotic, schedule. Alex, our Norway specialist, was particularly helpful.

Hotel Reviews

Yggdrasil Farmhotel Retreat, Spa & Yoga

Straumsbukta

Authenticity & Character

Location

Off the beaten path with beautiful views of the fjords.

Staff

Cleanliness & Comfort

Radisson Blu Hotel

Tromsø

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clarion Hotel Admiral

Bergen

Wonderful accommodations, a central location, helpful staff, and a wide selection of breakfast options.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fretheim Fjordhytter

Flåm

An amazing location with fabulous views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karl Johan Hotel

Oslo

A perfect downtown location, an amazing breakfast/brunch offering, and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Edvard Munch Museum in Oslo

Oslo

A must visit museum in Oslo!

Quality of Experience

Private City Walk

Oslo

An extremely informative and knowledgeable guide made this a highlight of Oslo.

Quality of Experience

Guides, Drivers and Staff

Transport

This was a dream trip and Vicky helped make everything so seamless. We reached out to her about possible itineraries, and she worked with us to make a perfect 10 days. She was always available for any questions and was helpful throughout the journey. There was some flooding in Prosperine, so we had to pivot, and she was helpful in making changes and arrangements for us in Cairns. Our flights, transfers and tours were all planned out and we had no issues.
The accommodations she choose for us were clean and comfortable. We stayed at The Riley and Visions apartments in Cairns and both were excellent. Upon returning to Sydney, she booked us at The Vibe Hotel in Darling Harbour. It was a smaller hotel and had everything we needed including breakfast. The location was great as it was about 10 minutes away from great shopping.
While we were in Cairns, we had 3 tours booked and they were all fabulous. There was the Classic Kuranda tour where we went up in the train and spent the day touring around. We enjoyed the views and took in some time at the wildlife habitat before heading down in the gondola. The second tour was on the Ocean Freedom where we went out to the reef and did some scuba diving and snorkeling. This tour was so much better than the others we booked on our own and really made me appreciate Vicky that much more for her knowledge on what the tours offered. This was a smaller group and the staff was absolutely amazing and so knowledgeable. Our last tour was of the Daintree Forest and Cape Tribulation. Our guide kept us entertained with lots of stories and we enjoyed a dip in some falls, lunch, a boat ride down the Daintree River and a visit to Cape Tribulation. All the tours she booked for us were excellent.
I travel a lot but am new to Australia and I feel that Vicky really took the time to find out what we were looking for in our travels and did the perfect job on finding us the best accommodations suited to our needs, clean and punctual transfers, amazing tours and flights that worked with our schedules. It was great have the peace of mind knowing we were looked after in an unfamiliar country.

Thank you Vicky for an amazing holiday,

Shauna and Elisha

We had the trip of a lifetime. Emanuela with Kim Kim took very good care of us. We had weather issues that required us to change hotels twice in one day. We were extremely grateful to her for working so hard to make sure we had the best accommodations. She even had a bottle of champagne waiting for us in our room. We were in very good hands with our guide Svavar. He was very knowledgeable and went above and beyond for us. I would highly recommend booking with Kim Kim and ask for Emanuela!!!

Ethyl, Fenne and Julia from Kimkim team were amazing from planning the trip to real time assistance when on the trip. Our family had a fantastic Norway trip. They planned all the must do experiences and attractions in detail so most of the trip was fun and relaxing even with 2 kids:)

I would have given 5 stars but we felt the execution ( booking confirmation as planned) as well as matching the needs with the logistics involved could have been much better. It kind of didn’t justify the money premium paid instead of self planning.

Thank you for a memorable trip overall!!

Hotel Reviews

Malangen Resort

Skutvik, Meistervik

Excellent location, service. Note: ALL the activities/experiences over the 3 day trip were canceled with no backup. This resort is 1.5 hours drive from tromso so you are kind of stuck with no activities. All activities were on schedule in tromso so not a good idea if you’re choosing this resort for activities. Better stay in tromso where you have plenty of options .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Byparken

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Flåmsbrygga Hotel

Flåm

One of the Best views in the world!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Terminus

Oslo

Excellent service and breakfast

Authenticity & Character

Location

Central

Staff

Cleanliness & Comfort

Activity Reviews

Northern Lights Watch (Malangen Resort guests)

Mestervik

Was cancelled for all 3 nights with no backup. We ended up staying in tromso and still were able to view northern lights. The resort is far from tromso with no backup. The resort itself is excellent!!

Quality of Experience

Guides, Drivers and Staff

Reindeer Sledding & Sámi Overnight Experience

Tromsø

Excellent!! Must do with kids

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dogsledding Adventure (Malangen Resort Guests)

Mestervik

Was pre cancelled before arrival. No backup or near by options . Far from tromso where activities were on schedule with many options

Quality of Experience

I

Guides, Drivers and Staff

Transport

Past & Present City Walk

Bergen

Excellent tour guide!! Beautiful city with very interesting history

Quality of Experience

Guides, Drivers and Staff

Transport

Fløibanen Funicular Experience (tickets included)

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Ægir Viking Meal Experience

Flåm

Very delicious, very unique!

Quality of Experience

Ko

Food

Guides, Drivers and Staff

Transport

Sauna Experience

Oslo

A must do !!! Excellent location, facilities.

Quality of Experience

Guides, Drivers and Staff

Transport

Raquel was the best! She worked with us to tailor the trip exactly to our description. We were able to work with Raquel on how we wanted each day to be - activity, free time, transportation - so we could enjoy the location without hassle of trying to figure things out in a new environment. The airport and train station pickups and drop offs were really nice. The little things mattered a lot to us during the trip. Even when things did not go smoothly, we were able to get a hold of the support folks to smooth out and solve the situation. It was comforting to know we could lean on them during all of the trip.

The tour guides were very professional and accommodating to our needs. There was an instance when the hike we were looking forward to turned out to a more of a leisurely walk. The guide took it upon himself to show us a different spot which was more of the hike we had intended to do. Then when the weather turned ugly, we were taken to an alternate location which was a surprise and extremely enjoyable. In the end it turned out to be a great day even though it was not something we were looking forward to at the beginning of the tour. Kudos to the travel agents on picking people who are knowledgeable as well as empathetic.

This is the third time we have used the kimkim service to book trips and each one has been excellent! On this trip, Raquel was a true star, making sure everything worked out great. We are recommending kimkim to everyone we know as well as using the service for future trips.

Thank you Raquel and Kimkim for the wonderful memories.

Our guides were amazing throughout our trip, there were a few things that we were expecting that weren’t provided. However that didn’t stop us from having an incredible trip. Our driver Ilyace took great care of our family and really helped make our trip enjoyable

We had a wonderful trip that exceeded our expectations. The pre trip preparations with Hakim were easy and he was very flexible in tailoring the trip to our schedule and our interests. I felt like together we came up with a good plan and it was well executed. Success in sports is a combination of planning and talent and the same can be said about our experience this past week. It was a successful trip because it was well planned with talented individuals helping us along the way.
That had to start with our driver Hakim. He could not have been more accommodating, personable, and good company for the week. Additionally he was an excellent driver and made sure we were well taken care of and the schedule we set was followed precisely. He was always early, always available, and we always felt we were in good hands knowing he was there.
The local guides were all very knowledgeable and pleasant and I felt we came away from each day with a better understanding of the history and culture everywhere we stopped. Our guides in Rabat and Marrakech should be singled out as theywere both not only informative but also fun to be with. We had a hand in setting the schedule and if I were to do it again I would change the morning tour of Casablanca and not have toured the Jewish sites. They were interesting but I felt in retrospect we should have devoted the limited time we had in Casablanca to seeing something else. That was on us for wanting some type of Jewish experience, but we got that in Marrakech and my suggestion would be if you have other clients with limited time looking to tour Jewish sites, steer them to Marrakech.
The extras like the balloon ride, the cooking class and hammam were all terrific also and again well organized. This was at or near the top of the list for best vacations we’ve been on. Thanks for your help in making it happen.

Hotel Reviews

La Maison Arabe Hotel

Marrakech

The La Maison Arabe was a wonderful place to stay. Terrific location, staff, accommodations, setting, restaurant and a wonderful place to spend a few days. The Hammam was excellent and the room and view outstanding. The shower was a little tricky but otherwise couldn’t have been happier.

Authenticity & Character

Lovely setting. We were greeted with a glass of tea and a tour. Beautiful building.

Location

Close to the Medina and other than a short walk easy to access by car.

Staff

Very helpful. We checked out at 4:00 and someone was there to help us take the short walk to the car.

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

This was a similar experience to our stay in Rabat. Beautiful hotel, lovely courtyard, warm and welcoming staff but we were there only one night and other than having a drink on the patio we did not spend a lot of time there.

Staff

Pop

Cleanliness & Comfort

Hôtel La Tour Hassan Palace

Rabat

As this was more of a standard luxury hotel and not a traditional riad it wasn’t as interesting as our stays in Fes and Marrakech. Having said that it was a great place to stay and the restaurant and courtyard area were lovely. The breakfast was probably the most elaborate we had during our stay. The staff was also very solicitous but we were only there one night so we had little interaction with staff.

Staff

Cleanliness & Comfort

Palais Faraj Suites & Spa

Fès

Wonderful riad. Beautiful, comfortable, staff very helpful. Great location for our touring.

Authenticity & Character

The decor and setting. The suite was lovely and very comfortable.

Location

Staff

Everyone was terrific from the opening class tea to our final goodbye.

Cleanliness & Comfort

Room was very comfortable and great to settle in after a long day of touring.

Activity Reviews

Guided Tour in Marrakech

Marrakesh

Probably the best guide we had. Very informative and answered many questions I had about Morocco in general that I didn’t ask the others. Long day but well worth it.

Quality of Experience

Guides, Drivers and Staff

As mentioned very open, easy to talk to, didn’t shy away from tough questions. Very pleasant.

Transport

Four stars only because of the amount of walking.

Morning Hot Air Balloon Experience

Marrakesh

Beautiful morning. Great experience. Amazing views. Well worth the 6:30 am pickup.

Quality of Experience

Great pilot.

Food

Just nice to have something to eat after the ride

Guides, Drivers and Staff

Transport

Concerned our 6:30 pickup wasn’t there by 6:45 but it all worked out well in the end.

Casablanca's Jewish Heritage Visit

Morocco

Probably the weak link of the tour. The guide was nice and knowledgeable about the Jewish history of Morocco but there was no docent or individual at either the Temple we visited or the museum that was very helpful. We could have probably skipped doing this in Casablanca. We incorporated a few Jewish sites in Marrakech and that would have been enough for us. Would rather have seen other sites in Casablanca. That was on us though as we only had the morning there and chose to do the heritage tour. Had a nice meal and experience at Rick’s Cafe the night before.

Quality of Experience

Docents for each stop

Guides, Drivers and Staff

Hakim was again. Our guide was nice but someone at each site would have been more informative

Transport

Hassan II Mosque Tour

Morocco

Mosque was an amazing edifice. The local guide provided by the mosque was not as informative as we would have liked.

Quality of Experience

Guides, Drivers and Staff

Guide at mosque was just okay not great

Transport

Our driver Hakim once again very helpful.

Morning Guided Tour in Rabat

Morocco

Terrific guide. Very enthusiastic, informative, gave us a nice overview of Rabat.

Quality of Experience

M

Guides, Drivers and Staff

Transport

Day Trip to Meknes & the Roman Ruins of Volubilis then Continue to Rabat

Morocco

Another great day. Tour of Volubilis was terrific. Interesting to see a different medina although after a long day in Fes it was nice that this one was a little shorter. Drive there was very pleasant also.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Workshop & Local Food

Morocco

Thoroughly enjoyable from our shopping for the meal in the souk to our cup of tea with Fes’s celebrity teamaker to the actual prep and dinner itself.

Quality of Experience

Our hostess was lovely. Very gregarious, had wonderful relationships with the food vendors. Made us feel welcomed everywhere we stopped.

Guided Tour in Fes

Fes

Great day. Long and maybe could have a little less time in the Medina but overall felt like we got a good feel for Fes.

Quality of Experience

Guides, Drivers and Staff

Our driver was terrific. Took us to his favorite restaurant in Fes called in English “Second Wife” for a more local place to eat. Outstanding b

Transport

See above

Absolutely wonderful trip, one of the best among all trips I have made in my life!

Liz Karen has done absolutely brilliant work organising this trip for me and accommodating all my requests. And she and her colleagues were absolutely amazing when my flight from Chachapoyas to Lima was cancelled and they needed to get me to Lima in time for me to catch my international flight! Special thanks to Liz for her help with getting the refund from the airline for this cancelled flight!!! :)

Milton was a superior guide, he made the trip very special (mainland).
Liz our contact on the Galapagos was also great.

I worked with Monica to put together a self-driving itinerary for my two college-age children through the South and North Island. Monica was great to work with - very knowledgeable, extremely responsive, good at taking input and making thoughtful suggestions, and sensitive to budget. She put together a fantastic trip with a mix of different activities and highlights, many of which we would not have found on our own. While they were on the trip, she responded quickly to any needs they had and the trip went very smoothly and successfully. I would highly recommend Monica and the Kimkim experience. Many thanks Monica!

Activity Reviews

Glowworm Kayak Tour

Rotorua

This was my kids’ favorite part of their North Island experience. They said it was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

The kids said the guide for this evening was excellent. Very fun, knowledgeable and interesting. They also raved about the restaurants she took them to. They loved one so much that they went back the next night.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayak Tasman Glacier Lake

New Zealand

My kids loved their kayaking guide and found him very entertaining. This experience was another highlight of the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer

New Zealand

This was perhaps the biggest highlight of the trip! My kids loved it! And we would never have thought to do this without Monica’s encouragement.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Jet Boat the Shotover River

Queenstown (NZ)

This was one of my kids’ favorite activities on the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time, and the guides were as much a part of that experience as the amazing geography. Herman's knowledge and attitude made our introduction to Chile and the tour of Santiago a great start. Our next experience - kayaking the Petrohue and staying overnight by the waters of the fjord was probably the highlight. Our guide, Elisban, the beautiful scenery and wildlife, along with the stay at Yolanda's farm made for a couple of fun and invigorating days. The next day we mountain-biked the Osorno volcano, and our guide Jorge made the challenging uphill and some downhill another great experience. That was followed by a guided walk through the Alerce park, where our guide Luis kept us both informed and entertained with his great sense of humor and it was a good break in between some more vigorous physical excursions. Our 'bike and beer' tour with Jorge (again) gave us some amazing views of lake Llanquihue and the countryside, and while we did sample a few bears (amazing), we had too many Pisco sours the night before so we mostly drank water. We wrapped up the trip by white water rafting with Elisban, and were finally introduced to the coliguacho. We had learned from Jorge that you can break open the coliguacho and extract honey, and were surprised to find that it was true. So...overall incredible trip!

Hotel Reviews

Hotel Wyndham Puerto Varas Pettra

Puerto Varas

Very clean and comfortable. Incredible views of the lake and volcanos. Nice breakfast buffet. Lobby room was an excellent place to relax and take in the scenery.

Authenticity & Character

German architecture and rustic feel.

Location

Walking distance to everything in Puerto Varas

Staff

Easy check-in, check-out, and helpful with all questions and recommendations for food/coffee.

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

Very comfortable, clean hotel in one of the nicest areas of Santiago. Great restaurants within walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rafting on the Petrohué River

Chile

Great way to end our trip! Eli was our guide once again, prepared us well for the white water, and it was a great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Bike & Beer

Puerto Varas

Jorge set us up for a great ride from Frutillar to LLanquihue. The ride wasn't too strenuous, and we had great views of the lake, farms, country side, and the cities. Jorge had an delicious lunch and great assortment of local beers for tasting when we were finished.

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking in Alerce Andino National Park

Puerto Varas

Our guide Luis had a great sense of humor, was very knowledgeable, and this was a nice, easy hike with a lot of beautiful scenery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mountain bike Osorno Volcano

Puerto Varas

Jorge our guide was excellent, and the experience was invigorating. It was cloudy so we couldn't see the top of the volcano, but it was still beautiful and we got an incredible view of the Lake of the Saints.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day 2/2: Kayak Journey Across the Fjords

Puerto Varas

See previous day's review...

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day 1/2: Kayak Journey Across the Fjords

Puerto Varas

This was the highlight of our trip. Kayaking the river and fjord, the wildlife, the guide, the food, sleeping overnight in tents near the water, swimming in the icy water, seeing penguins, dolphins and sea lions, the experience of eating farm-fresh food at the farm itself - all were things to remember.

Quality of Experience

The guide was excellent, and the views were incredible, the food was great....

Food

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Chile

Herman our guide was so knowledgeable, and his personal experiences and character were a huge plus.

Quality of Experience

Guides, Drivers and Staff

Transport

Every part of our trip was incredible and we couldn’t have done it without the Kim Kim team! From their advice during the planning to the guides that introduced us to the incredible sights, sounds and flavors of Peru, we truly experienced the trip of a lifetime!

Angel has been able to organize an exciting and comprehensive plan for our trip to Chile. In the planning phase he’s been capable of accommodate all our wishes for activity despite our time constraints, including impeccable logistics. During the trip he’s been always available for clarifications, small adjustments and coordination.

While all our guides have been extremely professional and offered great adventures, some really stood out. In chronological order:
- Andrej, our guide for an excursion in the Atacama desert, is very experienced and knew the area well, showing us a less touristic route which ended with a breathtaking waterfall view.
- Sebastian, our guide for 2 tours in Rapa Nui, is extremely knowledgeable about the island’s history and was able to provide all the answers to our questions.
- Claudio, our driver from Balmaceda to Puerto Rio Tranquilo, is a very professional driver who provided many insights about the nature in the area and he took initiative to stop several times along the 3 hours drive to let us take photos in the most stunning viewpoints.
- Jose Luis, our contact person in Puerto Natales, was very available to organize our pick up and car rental, and also provided us with lot of trip suggestions for our adventures in the Torres de Paine National Park.
- Our guides for the tour on Magdalena Island also gave us one of the most memorable tours, taking us for a walk across an incredible amount of penguins.

Overall, I would recommend this journey to everyone as it included activities for anyone, with Angel being able to suggest the most suitable activities for your needsz

Hotel Reviews

Hotel Vendaval

Puerto Natales

Very stylish hotel, a hotspot for backpackers and adventurers.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alma Sur

Punta Arenas

Very nice room and extremely central, the staff was quick to react to our complaints on extremely noisy neighbors.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Valle Exploradores

Puerto Río Tranquilo, Aysén

Cozy hotel with an extremely helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tupa Hotel

Hanga Roa

The hotel is old and full of mold, but it is fairly central and offers a great view.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Panamericana Providencia

Providencia

Comfortable and clean hotel for our stays during flight connections, it is also very central in Santiago.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ckoi Atacama Lodge

San Pedro de Atacama

Amazing stay with llamas in the backyard and fresh and authentic food.

Authenticity & Character

Freshest eggs I have ever had!

Location

Very central

Staff

Cleanliness & Comfort

Not the newest rooms, but that is part of the authenticity.

Activity Reviews

Full Day Valparaiso & Viña del Mar - Group Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak Adventure at the Marble Caves - Puerto Rio Tranquilo

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Tour Orongo Volcano

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkeling Tour in Easter Island

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to the Airport for your Flight to Easter Island

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Trek to Puripobre Hot Springs

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Sandboard in the Atacama Desert

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Waterfalls & Cactus Trek

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip, expertly arranged by Kimkim. Michelle stayed in touch with us constantly to be sure everything was going smoothly. She quickly came up with a solution to a problem with our rental car so that it was no hassle at all for us. All of our accommodations were great. Our tours were perfect for us. I cannot recommend this company enough and would book through them again in a heartbeat.

Hotel Review

Church Hill Boutique Lodge

Stewart Island

Our room was lovely. The service as personal. The food was amazing. We loved this place.

Authenticity & Character

Location

The big hill up was a bit challenging, but Chris will come down to pick you up. A lovely location.

Staff

Cleanliness & Comfort

Activity Reviews

Te Anau Glowworm Caves

Te Anau

I cannot say enough about how amazing this was.

Quality of Experience

Guides, Drivers and Staff

Transport

Kiwi Spotting Encounter

Stewart Island

Dan was a great, knowledgeable guide. We saw kiwi!

Quality of Experience

Guides, Drivers and Staff

Transport

We did see kiwi, because Chris really knew what he was doing.