Kimkim Trip Reviews

4.8
Based on 16,553 ratings
Read 16,553 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great, but...
Costa Rica | Oct 19 - Oct 26, 2024

jim
jim r.
Flagami, FL | Reviewed on Nov 06, 2024
Alex is an amazing driver! Long rides went fast due to his knowledge and experiences in life. Some other things need improvement though. Accommodations were very good except at the Lapas Jungle Lodge. While the atmosphere was great, the rooms and meals were below average. Room had a hot water issue, hot tub was not hot and only 1 of 7 jets worked, ongoing construction, and staff morale seemed low. I would not use this hotel until the new ownership has finished refurbish. Most... Read more

Alex is an amazing driver! Long rides went fast due to his knowledge and experiences in life. Some other things need improvement though.

Accommodations were very good except at the Lapas Jungle Lodge. While the atmosphere was great, the rooms and meals were below average. Room had a hot water issue, hot tub was not hot and only 1 of 7 jets worked, ongoing construction, and staff morale seemed low. I would not use this hotel until the new ownership has finished refurbish.

Most excursions were awesome, but the descriptions could be better. Even their websites are pretty vague. The night walk was great but our guide was not engaging and seemed impatient. Same with the ATV guide. While nice people, it felt like they were just going through the motions.

The 2nd half of our itinerary was lacking in accurate (or at all) descriptions. We made it work, but wanted to bring it up for future guests.

Finally, Bryan's attention to detail needs improvement. He miscommunicated several times on, what I thought, were some pretty easy tasks. I'm sure it's a fast paced job, but this was the down season.

Overall we loved our trip but would not book through Serendipity again.

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

They are in the middle of new ownership and they need to finish their construction before I would recommend. The grounds are great though!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Celeste Mountain Lodge
Bijagua

This is more like a B&B, but that is what's charming about it. Very clean and well maintained. The food is great, and an excellent value! We ate all but one of our meals there.

Authenticity & Character
Very relaxing atmosphere
Location
Don't miss out on their private hiking path, it was the highlight of our trip!
Staff
The staff seemed like family and all did a wonderful job.
Cleanliness & Comfort
Super clean and orderly. Quiet and relaxing, I recommend a fan if you are not used to an open air room without A/C, we did just fine with a 10" fan on the days without a breeze. And we slept really well enjoying the night sounds.
Activity Reviews
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

Nice float and our raft guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal ATV Adventure
Arenal ATV Adventure
Arenal/La Fortuna

It was fun and we'd do it again with a different trail(s). We could have done without the "back 40" mud drive, it was not very big and not that interesting. Once in the mountains, the views were amazing, but not much of a chance to enjoy (eg slow down, pull over, etc. It was more about the ride than the scenery.

Quality of Experience
Guides, Drivers and Staff
Staff was great, especially the young lady at reception, our guide was nice but could have been more attentive.
Transport
Driver was fun and engaging, in fact he was the one who noticed my phone/rain issue...well done!
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

Fantastic experience, the nature reserve has well maintained paths and structures.

Quality of Experience
Guides, Drivers and Staff
Our guide seemed overly focused on moving rather than enjoying. Not all tourists want to run at night, in a hot climate, to maybe see an animal. Many of us just want to be out there soaking up the atmosphere. Perhaps ask your group what they value.
Transport
Serendipity manager fumbled the transport. Many thanks to our hotel hosts for finding a alternate driver quickly. But this set off a chain reaction where our tour guide seemed annoyed and in a rush.
River Tubing, Río Celeste
River Tubing, Río Celeste
Bijagua / Rio Celeste

Great guide, very patient and upbeat.

Quality of Experience
Guides, Drivers and Staff
Transport
Fun guys, went out of their way to give extra time and effort. Well done, gentlemen!
Jungle Crocodile Safari
Jungle Crocodile Safari
Costa Rica

We can't review because our Serendipity manager was not very attentive, he seemed disengaged and not too effective at his job.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 06, 2024

Hola Jim,

Thank you for your thoughtful feedback!

I’m happy to hear you enjoyed Alex’s driving and most of the excursions. I appreciate your comments on the Villas Lapas Eco-Resort, and I’ll make sure to keep that in mind for future trips. I’m sorry to hear the communication and details weren’t up to your expectations, and I’ll work on improving these areas.

Your feedback is invaluable, and I’ll ensure it helps enhance the experience for future travelers.

Best regards,
Bryan

Dalia was extremely responsive to our request...
Spain | Oct 16 - Oct 28, 2024

J
Joyce M.
Jacksonville, FL | Reviewed on Nov 06, 2024
Dalia was extremely responsive to our requests both before and while we were traveling. On the trip we realized we had overbooked ourselves particularly in light of sleeping problems. She made adjustments to the schedule every time we asked. We appreciated her cheerfulness and overall professionalism. Read more

Dalia was extremely responsive to our requests both before and while we were traveling. On the trip we realized we had overbooked ourselves particularly in light of sleeping problems. She made adjustments to the schedule every time we asked. We appreciated her cheerfulness and overall professionalism.

Activity Reviews
Modernist Barcelona: La Sagrada Familia
Modernist Barcelona: La Sagrada Familia
Barcelona

The easy entry and overall efficiencies getting to and entering the La Sagrada Familia were great. The guide was extremely knowledgeable and helpful. The tour of the other Gaudi locations could have been shorter. We tried to end the tour early--we were tired-- but it didn't seem to be an option.

Quality of Experience
Guides, Drivers and Staff
Transport
Montserrat private half-day trip
Montserrat private half-day trip
Barcelona

The location was beautiful, information interesting. Unfortunately, the guide was a distraction. She said she was a trained Opera singer and preceded to sing at inappropriate times. She also had exaggerated gestures and was a bit over the top, really. When we'd try to cut sections short, she was insistent that we had to follow her lead. Our driver on the other hand was wonderful. Excellent, safe driver.

San Sebastian: Panoramic & city center tour
San Sebastian: Panoramic & city center tour
San Sebastián

For all of us, this was a superb location to visit. Just what we needed. The tour guide Veronica?-- was the best! Mature, knowledgeable, entertaining. Perfect fit --History teacher--for our interests.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to visit Marqués de Riscal & self-guided walk in La Guardia
Day trip to visit Marqués de Riscal & self-guided walk in La Guardia
San Sebastián

Beautiful setting, interesting tour. Eating lunch here was my idea but it wasn't as special as I hoped. The lunch at the vineyard on the way to Leon was much better and felt authentic.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Bilbao for Guggenheim on the way to Leon
Day trip to Bilbao for Guggenheim on the way to Leon
Spain

The exterior of the museum is the reason to visit. We were disappointed in the exhibits.

Transfer to Santiago de Compostela with short hike on the Camino de Santiago
Transfer to Santiago de Compostela with short hike on the Camino de Santiago
Spain

Theresa was enthralled with the whole experience. So this rating is for her.

Quality of Experience
The setting, the religious experience.
Guides, Drivers and Staff
Transport
Santiago de Compostela city tour
Santiago de Compostela city tour
Santiago de Compostela

We skipped this tour. We only toured the church which was great for Theresa.

Quality of Experience
Guides, Drivers and Staff
Transport
Madrid Guided Tour with Royal Palace
Madrid Guided Tour with Royal Palace
Madrid

We only toured the palace. Guide was fine but again we were finished before she was.

Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid

We loved the Tuk-Tuk tour! Perhaps because we were finally off our feet. Seriously, the tuk-tuk and guide were perfect. Entertaining, efficient, and the tour was just the right length. Great combination.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Nov 06, 2024

Thank you so much for your lovely words! It was a pleasure working with you to make sure you enjoy everything at your own pace. It’s wonderful to hear how much you loved La Sagrada Familia, San Sebastián, and the Tuk-Tuk tour—each one is so special!

I’m especially glad Veronica was such a great match in San Sebastián. Knowing these experiences brought you joy truly makes my day.

Thank you again for letting me be part of your journey!

Warm regards to all three of you,
Dalia

The trip was AMAZING! Kristy did such a great...
Argentina | Oct 14 - Oct 30, 2024

Stefanie
Stefanie H.
Seattle, WA | Reviewed on Nov 06, 2024
The trip was AMAZING! Kristy did such a great job organizing absolutely EVERYTHING! Loved having the private drivers always on time, checking us into our flights, and boarding passes sent directly to the phone made ease of travel with carry-on only a breeze. The excursions were great and we met so many great guides from Ricardo Paez who was personable and extremely well-versed in the history, landscape, and focal points of Mendoza, to Tessa, who unfortunately was under the weather but still... Read more

The trip was AMAZING! Kristy did such a great job organizing absolutely EVERYTHING! Loved having the private drivers always on time, checking us into our flights, and boarding passes sent directly to the phone made ease of travel with carry-on only a breeze. The excursions were great and we met so many great guides from Ricardo Paez who was personable and extremely well-versed in the history, landscape, and focal points of Mendoza, to Tessa, who unfortunately was under the weather but still made the Wine Tour fun, to our lovely Iquaza Falls guide - Amanda!! She was an absolute doll. would highly recommend kimkim for anyone wanting everything planned out exactly to their taste and style of travel and will certainly use this service again. A special thanks to Kristy for being so on top of everything and readily accessible if we needed anything. She was on her A-game!!

Hotel Reviews
Loi Suites Iguazú Hotel
Puerto Iguazú

It wasn't overly clear where the "Adults" pool was located but heard it was worth it! Unfortunately, we missed out. I would take an extra day or two here to just chill instead of spending the extra days we did in Buenos Aires. This tranquil. luxury property located in the heart of the rainforest is a must-see and spend the extra time just taking it all in.

Authenticity & Character
It's in the heart of the rain forest away from everyone ... secluded but only a 10 minute taxi from the amazing town!!
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Beautiful property but located a fair distance from town if walking and super expensive and we had to check our bill repeatedly as we were charged for a bottle of wine as opposed to a glass and the orders were messed up all the time on bills! The property itself is stunning. Would most likely stay in town at another property if I were to return.

Authenticity & Character
Location
Staff
Very standoffish and lacked empathy with issues.
Cleanliness & Comfort
Palo Santo Hotel
Buenos Aires

Had a wonderful and quick stop at this quaint boutique hotel. The staff were AMAZING. Gave great recommendations for food places to go and it was in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Nov 07, 2024

Stefanie, thank you so much for your wonderful feedback! It was a pleasure to help make your trip seamless and enjoyable from start to finish. I'm thrilled to hear that you enjoyed every aspect of the trip and our team of guides.

Thank you again for choosing kimkim, and for the kind words!

Excellent service
Morocco | Oct 27 - Nov 3, 2024

Josielyn M.
Josielyn M. D.
the Philippines | Reviewed on Nov 06, 2024
Hakim and the rest of the local tour guides were very nice and accommodating. Read more

Hakim and the rest of the local tour guides were very nice and accommodating.

Hotel Reviews
Riad la Clé d'Or
Marrakech

Everyone was easy to talk to and seek assistance. I love the ambiance, the aesthetic, and the location of the hotel.

Authenticity & Character
The décor and ambiance felt very authentic, cultural, and comfortable.
Location
It is just a few kilometers away from everything you'd like to visit in Marrakesh.
Staff
Our needs were easily addressed and accommodated.
Cleanliness & Comfort
The cleanliness and comfort was maintained all throughout our stay.
Lina Ryad & Spa
Chefchaouen

The hotel was absolutely spectacular! From the view of Chefchaouen, to the amenities', as well as the service were amazing.

Authenticity & Character
The décor and ambiance was authentically fabulous and beautiful.
Location
The view of the place was top-notched.
Staff
Everyone was very accommodating and friendly.
Cleanliness & Comfort
The amenities were consistently clean and comfortable.
Riad Semlalia
Fès

The hotel's aesthetic is absolutely stunning and authentic while the service is friendly and accommodating. I loved the breakfasts served. Thank you.

Authenticity & Character
Décor is fabulous and aesthetic is culturally authentic.
Location
Accessible location with gorgeous views.
Staff
Everyone was friendly and accommodating.
Cleanliness & Comfort
Cleanliness was maintained and it felt very comforting all throughout our stay.
Riad Madu Desert Camps
Merzouga

The experience was amazing! The facilities were clean and comfortable to think that we were in the middle of the desert. We enjoyed the ambiance as well as the program after dinner. Thank you.

Authenticity & Character
The authenticity of being in the desert while being comfortable and safe.
Location
We loved the sunrise and sunset! The location provided everything we expected.
Staff
Everyone was friendly, patient, and considerate.
Cleanliness & Comfort
The facilities were clean and comfortable throughout our stay.
GuestHouse Bagdad Café
Ait Ben Haddou

The hotel was an oasis after a long travel. Thank you.

Authenticity & Character
The décor kept with the Moroccan theme and felt very authentic.
Location
The hotel's location was accessible and easy to get to.
Staff
Everyone was friendly and accommodating.
Cleanliness & Comfort
The hotel was clean and comfortable all throughout our stay.
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

We enjoyed the scenery and the assistance provided by the assigned guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco
Guided tour of Meknes
Guided tour of Meknes
Meknes
Guided Tour in Fes
Guided Tour in Fes
Fes
Fes to Merzouga (Erg Chebbi Desert) - Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud (No Camel Rides)
Fes to Merzouga (Erg Chebbi Desert) - Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud (No Camel Rides)
Morocco
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

The hammam was a bit disorganized and felt the place was not equip to handle all six of us in the group. Only 5 of us were given beds immediately after the hammam. Although this was later rectified, I was already almost dry before I was given a bed (I replaced one of my companions and did not know were she was taken after accommodating me). The massage was great. The masseuse did a good job at relaxing my muscles. Sadly, when we were about to leave, the hammam and massage place lost my companion's personal slippers. She had to borrow their lent slippers as we went back to our Riyad. Later, her personal slippers were returned but were still wet.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 26, 2024
Hey Josielyn, Thank you for your kind review! I’m so glad to hear that you had a positive experience with us and that everyone has been great from the local tour guides, and the accommodations, to Hakim your driver. We always look to provide a welcoming and comfortable experience, and it’s wonderful to know that our efforts contributed to your enjoyable trip. We'll also make sure the Spa provider is improving their service to accommodate our travelers' needs and be at their... Read more

Hey Josielyn,

Thank you for your kind review!

I’m so glad to hear that you had a positive experience with us and that everyone has been great from the local tour guides, and the accommodations, to Hakim your driver. We always look to provide a welcoming and comfortable experience, and it’s wonderful to know that our efforts contributed to your enjoyable trip. We'll also make sure the Spa provider is improving their service to accommodate our travelers' needs and be at their expectations.

Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you again soon!

All the best,
Hakim

24 days in Paris & western France
France | Sep 24 - Oct 17, 2024

Dana
Dana G.
Australia | Reviewed on Nov 06, 2024

Joel planned our trip which included Paris, St Malo, Loire Valley, Bordeau, Hossegor, and Biarritz. He arranged our hotels, rental car, hotels, and local tours. I was stressed out planning my trip until Joel came on the scene. I would highly recommend Joel & KimKim for any trip to France.

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Nov 11, 2024
Hi Dana,
I thought I had already thanked your for your review and compliments upon our services for your trip in France ! But maybe I've not, as I received a reminder from Kim Kim and I can't find my message sent. A bit strange !
So...thank you again for having taken the time to give us your feedback. On such a long and complex trip, which was also organized a bit on "last minute", I'm truly happy that all went well and you could get a memorable and hassle free adventure. I must say that it...
Read more

Hi Dana,
I thought I had already thanked your for your review and compliments upon our services for your trip in France ! But maybe I've not, as I received a reminder from Kim Kim and I can't find my message sent. A bit strange !
So...thank you again for having taken the time to give us your feedback. On such a long and complex trip, which was also organized a bit on "last minute", I'm truly happy that all went well and you could get a memorable and hassle free adventure. I must say that it was the first time we send some travelers to Hossegor, which is a very "surfer oriented" destination and we don't have so many travelers who practice that sport !
Thanks for your trust in me and Kim Kim !
Best regards
Joel

Wonderful experience for the trip of a lifetime!
Chile | Oct 25 - Oct 31, 2024

L
Lisa S.
Ashburn, VA | Reviewed on Nov 06, 2024
Our local specialist, Jesse, did a wonderful job throughout! She was receptive to our ideas, chose locations and excursions that matched our interests, and was flexible and patient as we worked out the details for two couples--one pair of native Chilenos and one pair of English-speaking US citizens. She was available for last minute questions late at night and early in the morning. We felt well-taken care of the whole time. In terms of our experiences, our stay at Hotel Las Torres... Read more

Our local specialist, Jesse, did a wonderful job throughout! She was receptive to our ideas, chose locations and excursions that matched our interests, and was flexible and patient as we worked out the details for two couples--one pair of native Chilenos and one pair of English-speaking US citizens. She was available for last minute questions late at night and early in the morning. We felt well-taken care of the whole time. In terms of our experiences, our stay at Hotel Las Torres Patagonia was a splurge but was well worth it. The location inside the park was extraordinary, the rooms and food were exceptional, and the folks who worked there could not have been more welcoming. Two excursions stand out in our minds as experiences we will never forget. The first was the boat trip to Isla Magdalena to see the penguin colony there. Jesse reserved VIP tickets for us, which gave us an opportunity for good views, a nice snack, and personalized information from Guillermo, a guide from Fiordos del Sur. Another memorable tour was the day we spent hiking from Sarmiento to Amarga Lagoon in Torres del Paine National Park. Our guide, Pedro, with Patagonia Planet was fantastic! We appreciated his ability to speak both Spanish and English, the tour van with big windows that offered all of us a great view, and his patience and knowledge in answering the million questions we asked about the flora, fauna, geological features, and cultural history of the park. This trip really was the adventure of a lifetime, and we could not be more appreciative of the services Kimkim offered!

Hotel Reviews
Hotel Costanera
Puerto Natales

New and modern accommodations, a nice breakfast, and a friendly, helpful staff. The hotel was a little off the beaten path, but we were able to walk to the center of town, though getting an Uber was often more convenient. The location on the water was nice!

Authenticity & Character
The women who worked the front desk were welcoming and helped us to make dining reservations each evening.
Location
Not in the center of town.
Staff
The women who cooked and served breakfast could not have been friendlier.
Cleanliness & Comfort
Everything was clean and comfortable.
Hotel Las Torres Patagonia
Torres del Paine

The hotel is certainly pricey, but its location in the park was well worth the money. We could walk out the front door and immediately start trekking. It was also a warm and welcoming place to rest after a long day of adventures! Our reservation was "half-board," and the breakfasts and dinners were exceptional. Every staff member we encountered went out of their way to be helpful.

Authenticity & Character
Location
Right in the park! We could hike to the base of the towers.
Staff
Cleanliness & Comfort
Great showers!
Activity Reviews
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Seeing penguins up close was amazing! Although all visitors to the island are required to stay on the paved path, we never felt herded or rushed. The walk was self-paced, and a number of guides were spread out during the walk to answer questions and give more information.

Quality of Experience
Guides, Drivers and Staff
The guide, Guillermo, who was assigned to the upper deck, set up a big map that helped us to visualize where we were and what made that route on the Straits of Magellan so special.
Transport
Safety was a primary concern of the staff, which we appreciated. The seating was comfortable, and the big windows allowed us to have clear views as we travelled.
Full-Day Tour of Torres del Paine National Park & Surroundings
Full-Day Tour of Torres del Paine National Park & Surroundings
Chile

This trip was disappointing. Our tour was for just the four of us, but the small SUV we rode in required that one of us sit up front with the driver, while the other three sat in the back, with someone in the middle seat. Not ideal for looking out the windows, which was a big part of this driving tour. Two of us were native Spanish speakers with good English, and two of us were native English speakers who know a little Spanish. Our guide was fluent in Spanish, but his English was definitely not fluent. The result was that he spent 90% of the time conversing with the Chileans, and much less time talking with the English speakers. It was frustrating when we had questions. That being said, we visited some beautiful parts of the park, places we never would have seen if we had been driving on our own.

Quality of Experience
Food
We had box lunches which were very good.
Guides, Drivers and Staff
A guide for English speakers who is truly fluent in English.
Transport
A larger vehicle with bigger windows.
Hike from Sarmiento Lake to Amarga Lagoon
Hike from Sarmiento Lake to Amarga Lagoon
Chile

The route was amazing and so was Pedro, our guide!

Quality of Experience
The route offered us extraordinary view of both Los Cuernos and Los Torres. Seeing guanacos and native birds was a thrill, as was seeing the cave paintings and imagining those who traveled this route before us.
Food
Box lunch was convenient and delicious.
Guides, Drivers and Staff
Pedro was SO knowledgeable and shared his knowledge generously in both English and Spanish. He was also extremely responsive to our needs and abilities.
Transport
Nice big van with big, clean windows.
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

Full disclosure: The day we took this tour could not have been wetter. It poured rain the whole time, and everyone on the boat was soaking wet before we were finished. It limited the views of this incredibly scenic place. The windows were steamed up, and most people never went out on the decks because it was raining so hard.

Quality of Experience
Food
Everything. We stopped at an "estancia" for lunch. It seemed more like an event venue, a giant room filled with tables. The wait staff was insufficient for the number of people they were trying to serve. We waited forever to be served, making the lunch take hours. The food was poor. The specialty of the house--lamb--was dry and overcooked. What a disappointment! We would have preferred to have skipped this part of the experience altogether.
Guides, Drivers and Staff
There was little in terms of a guide. The narration came over a loud speaker, and because of the noise level of conversation on our deck, we could hardly hear what was being said.
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 06, 2024
Hi Lisa, I'm happy to hear you and your group had an overall awesome experience exploring the Patagonia in your 7-day trip to Chile! The Penguin Island tour is one of my very favorites and I'm so glad you enjoyed it as well 🐧 I apologize again for the lackluster service during your tour of the National Park! I have taken note of your experience and will make sure our future travelers have a better time enjoying the sights. I'm also sorry to hear the weather wasn't ideal for your boat... Read more

Hi Lisa,

I'm happy to hear you and your group had an overall awesome experience exploring the Patagonia in your 7-day trip to Chile!

The Penguin Island tour is one of my very favorites and I'm so glad you enjoyed it as well 🐧

I apologize again for the lackluster service during your tour of the National Park! I have taken note of your experience and will make sure our future travelers have a better time enjoying the sights.

I'm also sorry to hear the weather wasn't ideal for your boat trip to see the Balmaceda & Serrano glaciers! The weather can be tricky in the Patagonia and especially in the park. We normally don't have issues with the food on this excursion so that's a double bummer that you weren't able to enjoy your Estancia lunch! We have reached out to the operator so we can come up with solutions to ensure the very best for our travelers.

Don't hesitate to reach out again if you ever decide to revisit our beautiful country! Maybe a visit to the Atacama Desert? 🌵

All the best,
Jesse

Amazing trip seeing the highlights of Croatia!!
Croatia | Oct 19 - Oct 29, 2024

Christy
Christy W.
Solon, OH | Reviewed on Nov 05, 2024
We had an absolutely amazing vacation in Croatia! Our travel agent, Antonia ( and her assistant, Sara )were so helpful and truly made our travel so enjoyable and carefree! We wanted to see the highlights of Croatia and Antonia and Sara developed an itinerary where we visited 6 places in Croatia plus a day trip to Montenegro!
The "Trips Plans" app that we downloaded to our phones before we left the states was very helpful. A great way to be able to review our itinerary on a daily...
Read more

We had an absolutely amazing vacation in Croatia! Our travel agent, Antonia ( and her assistant, Sara )were so helpful and truly made our travel so enjoyable and carefree! We wanted to see the highlights of Croatia and Antonia and Sara developed an itinerary where we visited 6 places in Croatia plus a day trip to Montenegro!
The "Trips Plans" app that we downloaded to our phones before we left the states was very helpful. A great way to be able to review our itinerary on a daily basis! And such an added bonus that Antonia and Sara would message us every evening to make sure we were set for the following day!!

We had a wonderful group of guides! A couple in particular that we felt went above and beyond to make our experience special were:
Ivana - our guide at Plitvice Lakes Park - she truly gave us a wonderful tour and she had so much knowledge about the park.
Grgo - we loved our day on the island of Hvar! Our guide, Grgo drove us around the island allowing us to visit many of the small villages on the island and it was a highlight to visit his family owned winery, enjoying the wine along with a home cooked lunch!
Mirna - Our tour guide in Split! She was very knowledgeable on the history of Split and the Diocletian Palace.

Hotel Reviews
Amadria Park Hotel Capital
Zagreb

We were greeted warmly as we arrived to the hotel and this was nice as we were definitely tired from the long flights from the states. Wonderful breakfast the following morning!

Authenticity & Character
Location
Only a short walk into town and the main square in Zagreb with restaurants and shops!
Staff
Ivana at the front desk greeted us with drinks and chocolates when we arrived - Nice touch!!
Cleanliness & Comfort
Bastion Heritage Hotel—Relais & Châteaux
Zadar

A wonderful small boutique hotel with a nice view from our hotel room. The front desk lady ( I don't remember her name though) was very helpful. She provided me with a package of throat lozenges and hot tea as I was feeling the affects of our long travel day to Croatia! She went above and beyond to make us feel welcome to Zadar!

Authenticity & Character
Small Boutique with personal service!
Location
Super close to walk to the Sea Organ for the Sunset and the restaurants and historic sights in Zadar!
Staff
The front desk lady - see above!
Cleanliness & Comfort
Hotel Ambasador
Split

The Hotel Ambassador was truly our favorite hotel. The service was wonderful! And the view from our hotel room was amazing!! We had a wonderful balcony looking out at the Sea where we were able to enjoy a drink with the beautiful view!! Niksa ( a server at breakfast) helped to make our mornings wonderful as we enjoyed the delicious breakfast! The special breakfast items that could be ordered ( not on the buffet) were delicious!

Authenticity & Character
Location
Perfect location to walking to the Palace, many restaurants and the nightlife in Split!!
Staff
See above on my notes about Niksa ( Breakfast server).
Cleanliness & Comfort
Our hotel room had wonderful amentities!! And the rooms were very spacious! Loved our view from our hotel room balcony!!And our king size bed looked out to the Sea!! Beautiful!!
Aminess Korčula Heritage Hotel
Korčula

We loved the small and quaint island of Korcula, but the Aminess Korcula Heritage Hotel is very tired and needs to be renovated! The rooms are extremely small and the bathroom shower is way too small! I would suggest guests are not booked at this hotel until the renovation can be completed!

Authenticity & Character
The hotel needs to be renovated!
Location
Location is great - perfect for walking around the quaint island!
Staff
The front desk staff were very welcoming and although the hotel is tired looking, the staff helped to make our experience at the hotel enjoyable!
Cleanliness & Comfort
The hotel needs to be renovated- bathroom ( shower) is way too small!!
Hotel More
Dubrovnik

Beautiful hotel with wonderful views from our hotel room as well as the Cave Bar! We actually enjoyed not staying in the walled city - It was only a 10 minute Uber ride from our hotel to the walled city. We went to the walled city to walk the walls as well as for dinner one evening when we were in Dubrovnik. The hotel is confusing though to navigate the floors for the hotel rooms, breakfast, etc. It took us a couple days before we understood the layout of the hotel!

Authenticity & Character
Beautiful views
Location
Very convenient and easy to get an uber ride from the hotel to Dubrovnik's walled city.
Staff
The hotel staff could have done a better job of showing us the pool, hot tub and restaurant location. It took us some time to navigate the hotel property.
Cleanliness & Comfort
Hotel rooms were very spacious and the views from our hotel room balcony was wonderful!
Activity Reviews
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia

We definitely recommend touring the Plitvice Lakes Park - absolutely beautiful!! We really enjoyed having a private guide - Ivana (our tour guide) was very knowledgeable and helped to make our experience so enjoyable. She was able to show us areas and give us information on the park that would have been difficult if we didn't have a guide!

Quality of Experience
Beautiful Park and a great way to begin our vacation in Croatia!!
Guides, Drivers and Staff
Transport
Allan did a great job of driving us from Zagreb to the Plitivice Park.
Gourmet Experience at Local Winery
Gourmet Experience at Local Winery
Croatia

We loved this experience! The staff at the Ante Sladic Winery made our experience very special! We were able to meet the wine makers ( Ante and his grandfather, Yure). We even were able to take photos with both of them! Simon did a wonderful job of guiding us through the wines he was serving with the homemade lunch!

Quality of Experience
Food
The Homemade lunch served with the Ante Sladic wines was delicious!!
Guides, Drivers and Staff
See above on the guide and wine makers from Ante Sladic Winery!
Transport
Duga was our driver from our hotel in Zadar to Krka National and then onto the Ante Sladic Winery and finally to our hotel in Split! He was a great conversationalist as we drove to the various stops for the day!
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

We had a morning walking tour of Split with a private guide, Mirna, She was very knowledgeable as we walked through the Diocletian Palace ( lots of great information about the history of the Palace and the Roman Emperor Diocletian) and the downtown area of Split. She was also able to give us suggestions of other areas of Split we could tour later in the afternoon ( the Marjan Park with beautiful views of Split).

Quality of Experience
Guides, Drivers and Staff
Hvar Day Trip from Split
Hvar Day Trip from Split
Croatia

Our day on the island of Hvar was one of our favorite days! Grgo, our tour guide met us when we got off the catamaran boat ( coming from Split). We had a wonderful day as he drove us around the island visiting many of the small villages and learning about the history of the island of Hvar. We ended our day enjoying a lunch at the Matkovic Winery ( Grgo's family winery) with a homemade lunch made by his mom and enjoying the wines. We did not spend anytime in the town of Hvar. As Grgo suggested, it was more enjoyable to see the more remote areas of the island!

Quality of Experience
Food
The homemade lunch was delicious!!
Guides, Drivers and Staff
We really enjoyed our Guide, Grgo!
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

We had a couple hour tour with a private guide (Ivana) in the walled city in Dubrovnik. It was important to have the tour to learn more about the history of the walled city. So when we returned to walk the walls, we had a better understanding of the history of the city and its amazing walls!!

Quality of Experience
After the couple hour tour of the walled city with Ivana, she walked us to the Cable Car. This was a wonderful experience - taking the cable car to see the beautiful views and enjoy a delicious dinner at the Panorama restaurant. We highly recommend making a reservation at the Panorama restaurant. The food was wonderful and the views spectacular!!
Guides, Drivers and Staff
Our guide, Ivana was very knowledgeable and helpful!!
Transport
Our driver, Peter picked us up at our hotel and drove us to the walled city to meet our guide, Ivana.
Private Lumbarda Wine Tour & Konoba Dinner
Private Lumbarda Wine Tour & Konoba Dinner
Korčula

We really enjoyed our morning time by ourselves on the quaint island of Korcula! In the afternoon, we met our guide, Damir at our hotel and he drove us to the Lumbarda area for a personal winery tasting at a local winery. Since we travelled in late Oct to Croatia, many of the wineries were closed for the season. We enjoyed the small winery tasting and tour but it was our understanding that we would be touring a couple wineries with a pasta dinner at one of them ( that was what was stated on our Trip App). After we visited the one winery, Damir drove us back to Korcula and we had dinner with him. We would have preferred enjoying dinner by ourselves since the 2nd winery was not an option.

Quality of Experience
Food
See above regarding the food and wineries availability
Guides, Drivers and Staff
Damir was a good guide showing us the area of Lumbarda
Transport
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

Super fun to be able to go Kayaking in the Sea! We enjoyed our guide, Mislav. He was full of great information and very funny!! During our kayak trip, we stopped at an old island of Vrnik ( with an old limestone quarry). Super cool to see that and learn more about the history of the area!

Quality of Experience
See above!
Guides, Drivers and Staff
See above about our guide, Mislav
Transport
A taxi driver picked us up at our hotel and delivered us back to our hotel after the kayaking
Private Day Trip to Montenegro - Perast & Kotor
Private Day Trip to Montenegro - Perast & Kotor
Dubrovnik

Montenegro was spectacular!! We were so happy that we scheduled a day tour to see the country!! Our guide, Mirjana was wonderful. She was so very knowledgeable -we toured both Perast and Kotor! The small boat trip from Perast to see the "Our Lady of the Rocks" old church was wonderful! After touring Kotor, we had a choice to have lunch in the town of Kotor or take the cable car to the Forza restaurant at the top. We were so happy that we chose taking the cable car and we loved the beautiful views and the lunch from the top!!

Quality of Experience
See above!
Guides, Drivers and Staff
Our guide, Mirjana was wonderful!
Transport
Our driver, Peter did a wonderful job of driving us across the border ( we only had a 45 minute wait getting through the border crossing between Croatia and Montenegro.
Konavle Region Culinary Experience (small group)
Konavle Region Culinary Experience (small group)
Croatia

The cooking class and experience in Konavle at the Kameni Dvori family estate was a wonderful way to spend our last evening in Croatia!! The guides and family members (Nike and Katarina) made the experience of helping to cook our dinner so much fun ( we made homemade bread and pasta)! And we had lots of laughs with the 2 other guests that we met! We even walked through the family farm to pick vegetables and fruits for our dinner!

Quality of Experience
See Above
Food
The food was delicious and it was fun taking part in the preparation and cooking of our meal!
Guides, Drivers and Staff
The Kameni Dvori family members are full of so much love for the area and the farm that they live on!!
Transport
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Nov 29, 2024

Hi Christy,

thank you so much for taking the time to leave us a review!

Being able to introduce you to our beautiful country for the first time is a great privilege and we do our best to connect you with people with whom we share the same passion. I will be happy to forward your comments to our drivers and guides as your feedback is what drives us forward and helps us improve! It was a pleasure working with you and Dan on your adventure, I wish you all the best and hope you will visit us again!

Best,
Antonia

Ada was Amazing always helping us , Making su...
Thailand | Sep 23 - Oct 6, 2024

Catherine
Catherine M.
San Jose, CA | Reviewed on Nov 05, 2024

Ada was Amazing always helping us , Making sure every excursion we had we were reminded what we needed to take , time to be picked up! It was the best experience

Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Dec 05, 2024

Dear Catherine,

Hope you are doing great. Thank you so much for your kind words. We’re delighted to hear that our service made your experience truly memorable. We look forward to welcoming you back for more amazing excursions in the future.

Best regards,
Ada

Our trip was so great. Was my first time usin...
Argentina | Oct 14 - Oct 30, 2024

M
Miranda F.
Canada | Reviewed on Nov 05, 2024

Our trip was so great. Was my first time using Kim Kim and it was seamless. We had daily contact and issues resolved quickly when they did come up. Kristy was great and easy to work with as we altered things on the trip.
I would for sure use them again.

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Nov 07, 2024

Thank you for sharing your experience! I'm so glad to hear that your first time using Kimkim was smooth and enjoyable. It was a pleasure working with you. I look forward to helping you plan another great trip in the future—thank you again for your trust and kind words!

We had a great trip to Morocco with KimKim & Original Travel
Morocco | Oct 14 - Nov 1, 2024

LYNN
LYNN H.
Seattle, WA | Reviewed on Nov 05, 2024
We had a great time in Morocco on our 3-week trip arranged by Original Travel through KimKim. Having our private driver, Ayoub, for the entire trip made all the difference. He was like our personal assistant. He drove us to and from restaurants and always accompanied us into our accommodations to ensure everything was in place. His knowledge of history and culture was impressive. We talked with Ayoub about education, health care, religion, the Moroccan economy and anything else that... Read more

We had a great time in Morocco on our 3-week trip arranged by Original Travel through KimKim. Having our private driver, Ayoub, for the entire trip made all the difference. He was like our personal assistant. He drove us to and from restaurants and always accompanied us into our accommodations to ensure everything was in place. His knowledge of history and culture was impressive. We talked with Ayoub about education, health care, religion, the Moroccan economy and anything else that popped into our minds. Ayoub was perfect. He made the trip great!

All our accommodations, with the notable exception of the Hilton Garden Inn in Tangier, were great. Some had a spa and a Hamman. All, except in Tangier, were beautiful riads which had been restored. The Palais Sebban, where we had a roof-level room with a terrace, was wonderful. We were there for nearly a week at the start of our trip.

The Hamman experience is not to be missed. Just don’t be shy.

Lunch and dinner in the homes of local folks is a treat. The food prepared in a home is much better than the same dish served in a restaurant.

The local guides were perfect; they were knowledgeable and flexible. Two of them were particularly good. Hanan took us on the food tour in Marrakesh; she did a great job and was just fun to be around. We had some of the best food of the entire trip with Hanan. Sharif, in Fes, also did a great job. His English was particularly clear and his knowledge was unsurpassed.

We loved the desert – 30 minutes is enough on a camel, though. Visiting the nomad camp was enlightening – another example of how fortunate those of us who live comfortable lives are.

Morocco is a varied place. The difference in the terrain south and north of the Atlas Mountains is striking. How interesting to see it unfold and be described by our driver, Ayoub.

We highly recommend KimKim and their local operator, Original Travel, for a trip to Morocco. Make sure you ask for Ayoub as your driver.

Hotel Reviews
Palais Sebban
Marrakech

This is a great place. It is beautiful and the service is unsurpassed.

Authenticity & Character
It's a restored riad.
Location
Just inside the wall.
Staff
Cleanliness & Comfort
Hilton Garden Inn Tanger City Centre
Tangier

This is a Hilton Garden Inn. They are the same all over the world, we could have been in Omaha. Service is an afterthought. The food is mediocre. The target market is large tour groups.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

The hotel is beautiful, the service exemplary, and the food delicious. Be sure to book the pool for a private hour-long swim. Book the other spa services early. The location is perfect. Step outside into the old blue town. There's a view out over the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 05, 2024
Hi Lynn, Thank you so much for sharing your experience! We’re glad that you had such an amazing time in Morocco with Ayoub and the Original Travels team. It’s wonderful to hear how Ayoub’s guidance and care made your trip extra special, from smooth drives and helpful insights to ensuring everything was perfect at each stop. We’re happy you loved the beautiful riads and, of course, the unforgettable rooftop terrace at Palais Sebban. Your feedback on the Hilton Garden Inn in Tangier is truly... Read more

Hi Lynn,

Thank you so much for sharing your experience! We’re glad that you had such an amazing time in Morocco with Ayoub and the Original Travels team. It’s wonderful to hear how Ayoub’s guidance and care made your trip extra special, from smooth drives and helpful insights to ensuring everything was perfect at each stop.

We’re happy you loved the beautiful riads and, of course, the unforgettable rooftop terrace at Palais Sebban. Your feedback on the Hilton Garden Inn in Tangier is truly appreciated—we understand how important it is for accommodations to reflect Morocco’s unique charm, and we’ll be sure to avoid this hotel in Tangier for future travelers.

Thank you again for choosing Original Travel, and for recommending us so highly. It was an absolute pleasure to plan this journey with you, and we hope to welcome you back for more adventures in the future!

Best Wishes,
Abdel

Hakim Hamzawi is the best
Morocco | Oct 27 - Nov 3, 2024

T
Taps S.
Hong Kong SAR China | Reviewed on Nov 05, 2024
Our driver Hakim was amazing. He took care of us. He made our trip special. He willingly accomodated our request. It's like we have a brother with us in our trip. We really appreciate what he did for us. 10 star for Hakim Hamzawi.
It was a good decision that we avail of kimkim for our Morocco trip. Everything was great. From hotel to the guides. One thing that i was a little bit disappointed was the Hamam. It was my 1st time trying it but the service wasnt good. Staffs were not organized,...
Read more

Our driver Hakim was amazing. He took care of us. He made our trip special. He willingly accomodated our request. It's like we have a brother with us in our trip. We really appreciate what he did for us. 10 star for Hakim Hamzawi.
It was a good decision that we avail of kimkim for our Morocco trip. Everything was great. From hotel to the guides. One thing that i was a little bit disappointed was the Hamam. It was my 1st time trying it but the service wasnt good. Staffs were not organized, room a little bit crowded, hygiene was questionable. Overall, it was still a good experience. Thanks Kimkim!

Hotel Reviews
Dar Jasmine
Chefchaouen

Ambiance was great. Nice hotel!

Authenticity & Character
Peaceful
Location
Amzaing view
Staff
Friendly
Cleanliness & Comfort
Riad Norma
Fès
Location
GuestHouse Bagdad Café
Ait Ben Haddou
Riad la Clé d'Or
Marrakech
Riad Madu Desert Camps
Merzouga
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 26, 2024
Dear Taps, Thank you for sharing your wonderful experience! It’s clear that Hakim, your driver, played a huge role in making your trip special, offering exceptional care and going above and beyond to accommodate your requests. I agree he's an excellent driver, one of our best. His kindness and attentiveness made you feel like you had a brother traveling with you, and it’s fantastic to see how much you appreciated his efforts. It’s also great to hear that your overall experience with us,... Read more

Dear Taps,

Thank you for sharing your wonderful experience!

It’s clear that Hakim, your driver, played a huge role in making your trip special, offering exceptional care and going above and beyond to accommodate your requests. I agree he's an excellent driver, one of our best. His kindness and attentiveness made you feel like you had a brother traveling with you, and it’s fantastic to see how much you appreciated his efforts.

It’s also great to hear that your overall experience with us, from the hotels to the guides, was positive. While your first Hammam experience didn’t meet expectations, we’re glad to hear it didn’t overshadow the rest of your trip. We'll definitely contact our Spa provider to make sure our travelers enjoy the best experience possible!

Thank you for your feedback, and we’re happy we could help make your Morocco journey memorable!

Best,
Hakim

We had a great time in Vietnam thanks to our ...
Vietnam | Oct 15 - Oct 22, 2024

Iryna
Iryna N.
Chicago, IL | Reviewed on Nov 05, 2024
We had a great time in Vietnam thanks to our tour agent Hien and her amazing team. They made our trip unforgettable and perfect! Great and smooth trip overall. I felt like they had everything under control and we were there just to relax and enjoy the beauty around us.
Our tour guide Cuong was great! Very knowledgeable, informative and polite, great photographer who made sure we have good pictures from every place we visited, great English as well! We had the best driver - Mr. Manh- who...
Read more

We had a great time in Vietnam thanks to our tour agent Hien and her amazing team. They made our trip unforgettable and perfect! Great and smooth trip overall. I felt like they had everything under control and we were there just to relax and enjoy the beauty around us.
Our tour guide Cuong was great! Very knowledgeable, informative and polite, great photographer who made sure we have good pictures from every place we visited, great English as well! We had the best driver - Mr. Manh- who drove us safely around Vietnam. The timing for each visit was perfect. We really loved everything we saw. Each day was interesting. Northern Vietnam is beautiful and we can’t wait to be back soon.
Highly recommend it!

Hotel Reviews
The Oriental Jade Hotel
Hanoi

Great location, design, breakfast. Excellent customer service

Authenticity & Character
Location
Staff
They go above and beyond for their clients
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai

Very beautiful hotel with great breakfast options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Sightseeing Fullday Tour  with Train Track Coffee
Hanoi Sightseeing Fullday Tour with Train Track Coffee
Hanoi

Very informative and interesting tour where you het to know Vietnamese culture and history

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Check in Moana Sapa
Check in Moana Sapa
Sapa

What a beautiful place! Must visit for great pictures

Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

Wow, we had such a great time during this tour. Very beautiful scenery around, easy hike, amazing lunch spot which we absolutely loved!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Conquer The Roof of Indochina - Fansipan Summit with Cable car
Conquer The Roof of Indochina - Fansipan Summit with Cable car
Sapa

Absolute must do while in Sapa! Very interesting and beautiful place! Go early in the morning for the best views without clouds

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat trip Tam Coc and Mua Cave Climb
Boat trip Tam Coc and Mua Cave Climb
Vietnam

This was my favorite day in Vietnam! I didn't want it to end and would happily repeat this trip again! Such a lovely, beautiful place. Very friendly people. Delicious food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 06, 2024

Dear Iryna,

Thank you so much for your kind words! It was my pleasure to accompany you on your trip to my beloved country. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!
I will pass on your compliments to our tour guide and driver. They will be happy to know they helped make your trip incredible.

Thank you once again for choosing us. I wish you and Lester a lifetime of happiness and many more amazing trips ahead. Our beautiful country and I will always be here to welcome you back soon!

From Vietnam with loves,
Hien

Toda la organización, respuesta rápida, infor...
Chile | Oct 25 - Oct 31, 2024

Marcela
Marcela C.
Brazil | Reviewed on Nov 05, 2024

Toda la organización, respuesta rápida, información, calidad de los hoteles, muy buena y muy recomendable.
Lo único que falló, fue el auto que nos fue a buscar a Pta. Arenas, no era para 4 pasajeros, viajamos apretados y algo incomodos. El guía aunque muy amable y servicial no tenía dominio del inglés lo que dificultó conocer los lugares visitados. Esto se hizo más evidente cuando nos tocó un guía muy instruido y con dominio de inglés en el último día de en Pto. Natales.

Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 06, 2024

Hola Marcela,

Me alegro saber que disfrutaron de su viaje de 7 días conociendo la Patagonia chilena 😊
Ya tomé nota de lo inconveniente del vehículo y también el guía para poder mejorar en ese aspecto!

Me avisan si quieren hacer otro viaje para seguir conociendo a nuestro lindo país! Estaría feliz de trabajar en conjunto para explorar más 😊

Saludos,
Jesse

We had the unfortunate experience of having o...
Japan | Oct 29 - Nov 2, 2024

K
kim C.
Denver, CO | Reviewed on Nov 05, 2024
We had the unfortunate experience of having our tour canceled the day we were leaving for our trip. In the end, in "forced" us to discover on our own. We ended up loving our time in Yamaguchi (less touristy, less populated) All train tickets were as promised. We oved our hotel in Yamaguchi. Read more

We had the unfortunate experience of having our tour canceled the day we were leaving for our trip. In the end, in "forced" us to discover on our own. We ended up loving our time in Yamaguchi (less touristy, less populated)

All train tickets were as promised.

We oved our hotel in Yamaguchi.

Hotel Reviews
Shinagawa Prince Hotel
Tokyo

Older hotel - a bit hard to find due to the tower comples

Authenticity & Character
Location
convenient to travel
Staff
Cleanliness & Comfort
bed uncomfortable
Oyado Onn Yuda Onsen

lovely place, enjoyed to public bath (after we gathered a little courage)

Authenticity & Character
We were the only Americans I think -
Location
Staff
very helpful
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 17, 2024

Dear kim,

Thank you so much for your kindl review.We're glad to hear that all train tickets were as promised and that you loved your hotel accommodations at the Oyado Onn Yuda Onsen. Enjoying the public bath is a delightful experience, and we're happy you gathered the courage to try it.

We appreciate your feedback and hope to welcome you on another trip in the future.

All the best,
Angel

This trip was a dream of a lifetime. It was m...
Italy | Oct 27 - Nov 4, 2024

Michael
Michael L.
Flagami, FL | Reviewed on Nov 05, 2024
This trip was a dream of a lifetime. It was my first trip to Italy . Our friends recommended KimKim so we contacted your company. Best move we could have done here ! Andrea was attentive and detail oriented and always answered whatever questions we had . The trip was perfect. Rome, Florence , Venice and Milan. The individual guides were a huge benefit . It was a custom tour and they could not have been better. We were very impressed. We will back and plan on using you often in the future ! Read more

This trip was a dream of a lifetime. It was my first trip to Italy . Our friends recommended KimKim so we contacted your company. Best move we could have done here ! Andrea was attentive and detail oriented and always answered whatever questions we had . The trip was perfect. Rome, Florence , Venice and Milan. The individual guides were a huge benefit . It was a custom tour and they could not have been better. We were very impressed. We will back and plan on using you often in the future !

Hotel Review
Sina Palazzo Sant'Angelo
Venice

Classy well appointed and nice accommodations close to everything . The only thing I didn’t like was the shower. An old bath tub jacuzzi set up that you had to step high to get into. Not a good barrier for water spraying out either. Many Americans don’t bathe we shower. Otherwise great in location , views, hospitality service.

Authenticity & Character
Right on the canal
Location
Gorgeous views.
Staff
Very nice and accommodating
Cleanliness & Comfort
The way we expected
Activity Reviews
Rome Private Guided Walk
Rome Private Guided Walk
Rome

First we were so lucky to have great weather. sunny and temps in the 70s everyday. You can’t plan that. I am a history buff and I love Ancient Rome . Our guide Mariapaola was amazing. Every sight was a wonderful journey into the past . She was so informative and interesting . I can’t imagine anyone nicer or better to have as a tour guide

Quality of Experience
The personal private guided tour
Guides, Drivers and Staff
On time and ready to help
Transport
On time and ready to help. Very nice
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

My favorite of the trip. This is right in my wheelhouse. I love ancient Roman history and this typifies it for me. Mariapaola is a superb tour guide. Love touring and viewing the forum and colosseum . It’s the best

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Nov 05, 2024

Thank you very much Michael for your great review. It was a pleasure working with you.
We'll be glad to assist you any time you want to travel.

Mizuho, our guide in Kyoto and Osaka was fabu...
Japan | Oct 20 - Oct 29, 2024

K
kim C.
Denver, CO | Reviewed on Nov 05, 2024
Mizuho, our guide in Kyoto and Osaka was fabulous. She was so caring, and a true ambassador for Japan. Read more

Mizuho, our guide in Kyoto and Osaka was fabulous. She was so caring, and a true ambassador for Japan.

Hotel Reviews
Hotel Groove Shinjuku
Tokyo

Room a bit small but the location was perfect. Great view of the Scramble. The Breakfast Buffet was fabulous!

Authenticity & Character
professional staff
Location
views - walkablilty
Staff
very attentive at check in
Cleanliness & Comfort
room a little small.
Cross Hotel Kyoto
Kyoto

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rengejo-in
koya

A real treat

Authenticity & Character
a peak into a Budhist community
Location
loved the town
Staff
Cleanliness & Comfort
The room was beautiful and serene
Osaka Excel Hotel Tokyu
Osaka

A very convenient location

Authenticity & Character
seems a bit old (I think we were in an older tower, multiple tower location was confusing.
Location
good for transportation
Staff
Cleanliness & Comfort
clean, but bed wasn't very comfortable, room quite small.
Hakone Ashinoko Hanaori
Hakone

Loved the personal hot bath.

Authenticity & Character
A true onsen.
Location
The view in the morning was breathtaking
Staff
Cleanliness & Comfort
Activity Reviews
Experience the Sumo and Sushi-making Culture of Japan
Experience the Sumo and Sushi-making Culture of Japan
Tokyo

Sumo demonstration was fun. Sumo wrestlers were great with the crowd. The sushi leaders were charming, but not sure I would recommend. l

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

nice to have guide... we would have been lost otherwise.

Quality of Experience
Guides, Drivers and Staff
good and knowledgeable - kept us on track!
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo

One of my favorite moments

Quality of Experience
Guides, Drivers and Staff
Transport
We had to take a very crowded bus with a lot of baggage on the way down.
 Kimono Tea Ceremony at Kyoto Maikoya with  Nishiki market
Kimono Tea Ceremony at Kyoto Maikoya with Nishiki market
Kyoto

Well done, something I would never do at home. They were crowded.

Quality of Experience
Guides, Drivers and Staff
The hostess of the tea was so charming.
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

It was nice to go to areas that we would not have ventured on our own.

Quality of Experience
Guides, Drivers and Staff
Our guide - Duncan did a great job.
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Osaka

great guide

Quality of Experience
Guides, Drivers and Staff
Transport
our guide lead us through very crowded subway rides. Added to our experience!
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

A lot of walking, but saw a lot!

Quality of Experience
Guides, Drivers and Staff
knowledgable
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 17, 2024
Dear kim, Greetings from Angel,Thank you so much for your thoughtful feedback. We're thrilled to hear that you had such a positive experience with Mizuho in Kyoto and Osaka—she truly embodies the spirit and hospitality of Japan. We appreciate your comments about Hotel Groove Shinjuku and are glad you enjoyed the fantastic location and breakfast buffet, despite the room size. It's great to know that Cross Hotel Kyoto and Osaka Excel Hotel Tokyu met your expectations for convenience and... Read more

Dear kim,

Greetings from Angel,Thank you so much for your thoughtful feedback. We're thrilled to hear that you had such a positive experience with Mizuho in Kyoto and Osaka—she truly embodies the spirit and hospitality of Japan.

We appreciate your comments about Hotel Groove Shinjuku and are glad you enjoyed the fantastic location and breakfast buffet, despite the room size. It's great to know that Cross Hotel Kyoto and Osaka Excel Hotel Tokyu met your expectations for convenience and location.

Thank you for sharing your experiences, and we hope to welcome you back in the future.

Best regards as always,
Angel

Australia New-Zealand Trip..
Australia | Nov 15 - Dec 3, 2025

M
Mohan I.
Canada | Reviewed on Nov 04, 2024
Sydney Blue Mountain trip was exciting with Guide Elliott who was very knowledgeable and polite.
Uluru the walk looking at the skies was good. Hotel stay was standard with lousy job by housekeeping.
In Cairns the Ocean Freedom trip was exciting well looked after by the amazing staff.
Daintree Wanderer tour was very interesting in the rain forest and teh guide was excellent.
Melbourne City tour was a waste of time except the MCG tour and the MCG guide was excellent.
The pick up to and...
Read more

Sydney Blue Mountain trip was exciting with Guide Elliott who was very knowledgeable and polite.
Uluru the walk looking at the skies was good. Hotel stay was standard with lousy job by housekeeping.
In Cairns the Ocean Freedom trip was exciting well looked after by the amazing staff.
Daintree Wanderer tour was very interesting in the rain forest and teh guide was excellent.
Melbourne City tour was a waste of time except the MCG tour and the MCG guide was excellent.
The pick up to and from Melbourne Airport was very efficinet with the driver Pierre.
New-Zealand trip to Queenstown was interesting. The St. Moritz Hotel is good with the lake view unfortunately there were scaffoldings that blocked the view.
Milford sound Cruise was very scenic but the flight portion did not happen due to bad weather.
The TSS Earnslaw buffet lunch did not have good choice for vegetarian meals in spite of one requested beforehand.
In Auckland The Waiheke Island wine tour and lunch were excellent with a very knowledgeable guide from Ananda Tours.
The Rotorua tour could have been better with the inclusion of the Cultural presentation at Te Puija which was missed. The guide Harry was brilliant.
Special mention to be made of Raymond shuttle service to and from Auckland airport for their very timely and friendly service.
Thanks to Vicky of VIO travel Australia for arranging this trip at short notice and planned very well except for early morning pick ups as teh whole trip was fast paced.
I would

Hotel Reviews
Sir Stamford at Circular Quay
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Housekeeping was poor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Flynn
Cairns
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langham
Southbank
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fable Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Private Daintree Wanderer Tour
Private Daintree Wanderer Tour
Australia

Different kind of rain forest !!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

One of the best theatres in the world.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Worth the full day trip.

Quality of Experience
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney
Transport
Sydney Harbour Sunset Dinner Cruise
Sydney Harbour Sunset Dinner Cruise
Sydney

Very relaxing and good food.

Quality of Experience
Guides, Drivers and Staff
Transport
Field of Light Dinner | Indulge in a feast for the soul
Field of Light Dinner | Indulge in a feast for the soul
Uluru

A sprecial place to celebrate my wife's 70th birthday.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 05, 2024
Hi Mohan,
Thank you so much for sharing such a detailed review! I’m thrilled to hear about the memorable highlights, and I’ll certainly pass along your feedback to each of the guides, drivers, and hotels. It sounds like Guide Elliott in the Blue Mountains and Harry in Rotorua left a lasting impression, and I’ll let them know how much you appreciated their expertise and kindness. Raymond is a wonderful and we adore working with partners like him.
I’m glad you enjoyed the Ocean Freedom trip in...
Read more

Hi Mohan,
Thank you so much for sharing such a detailed review! I’m thrilled to hear about the memorable highlights, and I’ll certainly pass along your feedback to each of the guides, drivers, and hotels. It sounds like Guide Elliott in the Blue Mountains and Harry in Rotorua left a lasting impression, and I’ll let them know how much you appreciated their expertise and kindness. Raymond is a wonderful and we adore working with partners like him.
I’m glad you enjoyed the Ocean Freedom trip in Cairns and the fascinating Daintree Wanderer rainforest tour—it’s wonderful when the guides and staff make these experiences seamless and enjoyable. I’m also delighted that the Waiheke Island wine tour stood out
I’ve noted the issues you mentioned, including housekeeping at Uluru and limited vegetarian options on the TSS Earnslaw buffet and in Uluru. I’ll pass your feedback onto the providers.
Thank you again for trusting me to organize this trip at short notice.
Warm regards,
Vicky

The trip to Brazil more than met our expectat...
Brazil | Oct 18 - Oct 30, 2024

D
Dave S.
Mccormick, SC | Reviewed on Nov 04, 2024
The trip to Brazil more than met our expectations. We had a few glitches from weather and airline delays, but KimKim was great about rescheduling. I cannot remember the names of our guides, but all were great. The Rio guide was able to work around rain and clouds so we eventually got to see the Christ statue and Sugarloaf. The guide at Iguacu Falls was terrific, making sure we got to see everything. We spent four days at Turtle Lodge in the Amazon. This was amazing !! Finally we only... Read more

The trip to Brazil more than met our expectations. We had a few glitches from weather and airline delays, but KimKim was great about rescheduling. I cannot remember the names of our guides, but all were great. The Rio guide was able to work around rain and clouds so we eventually got to see the Christ statue and Sugarloaf. The guide at Iguacu Falls was terrific, making sure we got to see everything. We spent four days at Turtle Lodge in the Amazon. This was amazing !! Finally we only got to spend one afternoon in Salvador because of a flight cancellation, but the guide made sure we got the full experience. We were met at the airports with no problems at all and our hotels were very nice. All in all, a great trip !! I give Sara lots of credit for putting it all together and being able to adjust our schedules as needed. We certainly will be using KimKim for future travels.

Hotel Reviews
Arena Copacabana Hotel
Rio de Janeiro

Nice hotel in a great location across the street from Copacabana beach.

Authenticity & Character
Location
On the beach
Staff
Cleanliness & Comfort
Amazon Turtle Lodge

Better than we hoped ! The lodge is several hours from Manaus so we really felt like we were in the Amazon. Our rooms were very nice and meals were terrific. We especially enjoyed all of the local fish. Our guide did a great job of explaining everything we saw.

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Nov 06, 2024

Dear Dave and Kris

It was exciting to read your comments about this trip and I thank you for your words!
I am very happy that your experience in Brazil was positive and memorable for you and that it contributed to increasing your desire to travel with KimKim!
Your comments and reviews are essential for us, to always improve and to inspire future travelers who want to explore Brazil!
We are waiting for you for a next adventure..

warm greetings from Rio
Sara

Wow! Kimkim did a wonderful job putting toget...
Turkey | Oct 15 - Oct 22, 2024

JAMES L
JAMES L W.
Newark, NJ | Reviewed on Nov 04, 2024
Wow! Kimkim did a wonderful job putting together a trip tailored to our specific interests and needs. The guides made Turkey’s fascinating history come alive and exciting. Kimkin’s accommodating our last minute requests for a hot air balloon ride and cooking class was especially appreciated.
The only suggestion I have is to rethink the “sunset wine tasting.” Because it was too cold, we had to move that activity indoors. Rather than the alternate location chosen you might consider a venue ...
Read more

Wow! Kimkim did a wonderful job putting together a trip tailored to our specific interests and needs. The guides made Turkey’s fascinating history come alive and exciting. Kimkin’s accommodating our last minute requests for a hot air balloon ride and cooking class was especially appreciated.
The only suggestion I have is to rethink the “sunset wine tasting.” Because it was too cold, we had to move that activity indoors. Rather than the alternate location chosen you might consider a venue other than an enclosed space without windows. Maybe the courtyard of Murat’s hotel?
Overall, Kimkim made this a great vacation and provided seamless service. Thank you!

Hotel Reviews
The Marmara Pera
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millstone Cave Suites
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Nov 05, 2024

Many thanks, James for your positive review! We are glad to hear you had a nice time with us.

Best regards,
Berat

Bruno did an excellent job of curating the ex...
Croatia | Oct 10 - Oct 30, 2024

Tori
Tori V.
Chicago, IL | Reviewed on Nov 04, 2024
Bruno did an excellent job of curating the exact trip we asked for. Every person we were set to meet with (guides, car drop off, drivers) were on time, knowledgeable, and helpful. Small extra touches like parking links in larger cities were greatly appreciated.
Bruno was in communication daily, and was available to answer questions that we had. He responded always quickly and thoughtfully.
The overall trip was perfect!
Read more

Bruno did an excellent job of curating the exact trip we asked for. Every person we were set to meet with (guides, car drop off, drivers) were on time, knowledgeable, and helpful. Small extra touches like parking links in larger cities were greatly appreciated.
Bruno was in communication daily, and was available to answer questions that we had. He responded always quickly and thoughtfully.
The overall trip was perfect!

Hotel Reviews
Best Western Premier Hotel Astoria
Zagreb

Hotel is located close to the bus terminal, but a short walk to the city center (15-20 minutes). Friendly staff, very accommodating, great breakfast buffet. Rooms are slightly smaller than other hotels. We had to leave at 4:15 in the morning, and they had packed a breakfast to go for us. Enjoyed our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Union
Ljubljana

Amazing location, right off the city center square. Friendly staff, wonderful room. There are multiple hotels with a name close to this, and it is connected to another hotel, so we had some confusion as to exactly which hotel we were supposed to be at. Parking is under the hotels, and very, very tight. Lovely breakfast. Dinner was available, but we did not eat here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Martis Forum Heritage Hotel & Residence
Poreč

Super cute boutique hotel a block from the sea. Parking is off site, but they will come and pick you up with a golf cart. Located on the peninsula, it is very close to many restaurants and coffee spots. Nice breakfast in the morning. We also had a lovely dinner there in the evening. Stayed there as a jumping off spots to many areas in the region. We were there in October, so the experience might be different in the summer, but it was a quiet, lovely place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Degenija
Rakovica

We did not stay in the main hotel, but the house next to it. Room was fine. Nice breakfast in the morning, with a restaurant attached. They have a pool, but the weather was cool and it was closed. It looked very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bastion Heritage Hotel—Relais & Châteaux
Zadar

Beautiful Hotel, right in the heart of the old town of Zadar. Walking distance to all the sights in the area and lots of restaurants. Wonderful breakfast, Michelin restaurant at the hotel.

Authenticity & Character
Location
Staff
Kind and welcoming. Always greeted us so warmly.
Cleanliness & Comfort
Skradinski buk
Skradin

Cute hotel located in Skradin. Easy walking to everything in Skradin including the marina. No air conditioning, but large windows that opened and a balcony to sit on. End of season, so staff was a bit skeleton, but still kin and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balatura Split Luxury Rooms
Split

Located about a ten minute walk into the main area of Split. It was nice to be slightly away from the busy city center. Large deck to sit on, large room with sofa and large bathroom. Parking is difficult if you have a car. tight area to get to (like all the big cities). Suit cases needed to be carried up a flight of stairs from the parking area. Lovely breakfast, with a few items sitting out, but a made to order (the day before) breakfast. I appreciated the desire to not waste food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel More
Dubrovnik

Beautiful view of the Adriatic sea. Large deck to sit on and watch the sunset. Multiple restaurants on site, with an interesting Cave bar. Access to swim in the sea and two pools. Walking distance to other restaurants. 10 minute walk to the bus stop, and about a 15-20 minute bus ride into Dubrovnik.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zagreb - Arrival
Zagreb - Arrival
Zagreb

Picked up from the airport, and had someone waiting for us. He was friendly and full of information about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Bled and Bohinj
Bled and Bohinj
Croatia
Quality of Experience
Scenic Castles of the Zagorje Region
Scenic Castles of the Zagorje Region
Zagreb

Easy drive through the countryside, which in itself was beautiful and interesting.

Quality of Experience
Walking City Tour of Ljubljana
Walking City Tour of Ljubljana
Ljubljana

Our guide was informative and fun to talk to. He answered questions we had, and it was clear he loves his city! It was a great experience!

Quality of Experience
Guides, Drivers and Staff
Postojna Cave and Predjama Castle Tour
Postojna Cave and Predjama Castle Tour
Croatia

Caves are beyond description. They have developed a great method to move a lot of people through the caves efficiently while still giving you an amazing experience!

Quality of Experience
Guides, Drivers and Staff
Informative guide on the tour. We were with a large group who did not speak the language the guide was speaking in, so we needed to get close to hear him as they often spoke over him.
Cycling Inland of Istria,
Cycling Inland of Istria,
Croatia

Driver picked us up and made sure the bikes fit us both properly. Mine was slightly too large and we popped back over to the shop for the right size. Ebikes were new and fun to ride! Great instruction on where to go and how to follow the trail. He mentioned which towns it would be worth riding into and seeing , and which to skip. Great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
We were able to leave items in the transport van that we wanted for later in the day, and coats we thought we would need but didn't.
Rovinj and Pula
Rovinj and Pula
Croatia

Rovinj is a beautiful, romantic city. Toured a church, walked the narrow alleys and explored the city. Lots of cafes to have a coffee and people watch. There are boat tours to take and many restaurants. Swimming available in warmer weather. Had a cocktail beside the sea at Mediterraneo. Pula has an wonderous Roman amphitheater that is amazing to see, along with other numerous roman structures and sites to see, all within a short walk. Had a delicious three course meal at Backyard.

Quality of Experience
Inland of Istria - towns on hills and truffle country
Inland of Istria - towns on hills and truffle country
Croatia

Truffle hunting was a fun experience. It was very muddy and they provided boots to slog through the mud. We walked around an area for about an hour. The dog found one truffle and quickly tried to eat it! We still got to see and smell it. The wet weather and time of year made for the less likelihood of finding truffles. Truffle tasting after was a unique experience as they served truffles many different ways. We did sort of get truffled out.

Quality of Experience
Guides, Drivers and Staff
Leaving Istria, visit Hum and arrival to Plitvice lakes
Leaving Istria, visit Hum and arrival to Plitvice lakes
Croatia

just commenting briefly on Porec, its a lovely seaside community, I loved being there in the shoulder season when the tourist numbers are low, but be aware that because of this, a number of restaurants were closed or closing for the season. We still thought there were plenty to choose from and enjoyed the less hectic time to visit. Same with day trips on boats, many were having their last trips or were done.

Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

What can you say about Croatia's oldest and largest national parks? The pictures do not do it justice, it truly is a sight to behold. We spent about 4-5 hours, walking and hiking the various trails, and there was beauty throughout the park.

Quality of Experience
Krka National Park - Split
Krka National Park - Split
Croatia

Took the boat over to Krka National Park. The boat ride itself was enjoyable and about 1/2 an hour. You can stay as long as you want, and the boats return every hour? I can't remember for sure. Hiked up the various tiers of the falls to see the water from different levels. We were on the first boat out, so the park was not crowded when we got there. There is food and drink available.

Quality of Experience
Cooking class in Split
Cooking class in Split
Split

We met the instructors just outside the green market. As we walked through the market, they purchased some items that would be part of the meal and described the process of how vendors come to market etc. Also went to the fish market and spoke to us about the fisherman and they purchased fresh fish. We walked to the culinary school and the instructor also talked about Split while we walked. Four of us helped cook an entire meal, from cleaning the fish (yikes) to the desert. We made risotto, bread, sides, appetizers. It was a wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Split Walking Tour with a visit to Diocletian Palace
Split Walking Tour with a visit to Diocletian Palace
Split

Interesting walking tour of Split, learned a lot about the area. Not quite as detailed as other guides, but still always interesting to learn!

Quality of Experience
Guides, Drivers and Staff
Visit to Hvar and exploring the Old town - one day trip from Split
Visit to Hvar and exploring the Old town - one day trip from Split
Split

The fortress is interesting and had amazing views! Brought swimsuits, but did not go in the water. Walked along the sea trail. We did not take the side tour as suggested, but wish we had, as we had a bit too much time on our hands before our catamaran back to Split. The water is beautiful and again, sitting in the square having a coffee was very fun.

Quality of Experience
Pelješac penisula and Ston- triple atraction.
Pelješac penisula and Ston- triple atraction.
Split

The highlight of this was probably Klis and seeing the castle/fortress. GOT fans will recognize many aspects of this. But the walk and listening tour of this site was perfect.

Quality of Experience
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Great guide, she was incredibly informative and fun to listen to. Learning the history and seeing the Mayor just added to the beauty of this city!

Quality of Experience
Guides, Drivers and Staff
Day Trip to Mostar, Bosnia and Herzegovina.
Day Trip to Mostar, Bosnia and Herzegovina.
Croatia

Very interesting drive in the Bosnia area (with two very cool stops along the way). Mostar itself is smaller with a feeling like Turkey with numerous mosques to view and visit. The old bridge is the highlight of the visit. We had lunch over looking the bridge. It's very interesting to see the difference of how Croatia has recovered post war and how Bosnia has had a much slower recovery.

Quality of Experience
Guides, Drivers and Staff
Driver was wonderful and had lots of history and information to share as we drove.
Transport
Goobye Dubrovnik- flight to Zagreb and Zagreb free day.
Goobye Dubrovnik- flight to Zagreb and Zagreb free day.
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Driver that picked us up, made a quick stop to see some areas affected by the war, and filled us in on history of that time.
Transport
Private guided walking tour of Zagreb
Private guided walking tour of Zagreb
Zagreb

Bruno did an amazing job of walking us through the city of Zagreb. He's a wealth of information and shared it in interesting and entertaining ways. Always catering to our interests and questions.

Quality of Experience
Guides, Drivers and Staff
Zagreb - Departure
Zagreb - Departure
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Very early transport to the airport. The driver was on time, kind and awake!
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Nov 06, 2024

Hi Tori,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes.
It was a pleasure hosting you and your husband.
Hope you took some lifelong memories from Croatia!

Hope to stay in touch!

Many regards.

Bruno

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.