Kimkim Trip Reviews

4.8
Based on 17,470 ratings
Read 17,470 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had the most amazing experience during our...
Vietnam | Nov 16 - Dec 6, 2024

M
Manoj M.
the Netherlands | Reviewed on Dec 08, 2024

We had the most amazing experience during our trip to Vietnam and Cambodia. Realistic Asia helped us plan and execute the trip with utmost care. Hien was regularly in touch with us throughout the trip to ensure that everything progressed smoothly to our full satisfaction. The drivers and guides were punctual and professional. Overall thanks to Hien and her team that we had a memorable trip.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 11, 2024

Dear Manoj,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards from Hanoi,
Hien

Excellent! We shopped around for our recent v...
Japan | Nov 19 - Dec 4, 2024

Tony
Tony C.
Los Angeles, CA | Reviewed on Dec 08, 2024
Excellent! We shopped around for our recent vacation to Japan and got multiple quotes from various companies. They weren’t the cheapest or the most expensive and I was actually a bit reluctant since the price was very reasonable. I have to say I was pleasantly surprised by the service and the accommodations they selected as well as the excursions selected. Angel was excellent, she listened and expertly tailored our trip to our needs. Her knowledge gave us ample time to transfer to our next... Read more

Excellent! We shopped around for our recent vacation to Japan and got multiple quotes from various companies. They weren’t the cheapest or the most expensive and I was actually a bit reluctant since the price was very reasonable. I have to say I was pleasantly surprised by the service and the accommodations they selected as well as the excursions selected. Angel was excellent, she listened and expertly tailored our trip to our needs. Her knowledge gave us ample time to transfer to our next destination and with very little effort. She was reasonably available when needed or had any questions. There was also an emergency contact to the company is anything should come up. We are definitely using them again for our next vacation. Kim Kim made our vacation amazing and stressless, as a vacation should be. Thank you KimKim and Angel for a wonderful trip.

The only cons are that the prices are not transparent nor is a breakdown given. The price was very reasonable so it didn’t matter so much. At times if you have an urgent question it may take a while to get back. They got back to us on every occasion though and answered any question we had. As first time travelers to Japan we were a bit confused with the surroundings but with a little time and effort we were able to figure it out on our own so most of the questions were just panic being in a foreign environment.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Dec 10, 2024

Dear Tony,

Hope you are doing fantastic.Thank you so much for your detailed and thoughtful review. We're thrilled to hear that you had such a wonderful experience with Kimkim during your trip to Japan. It's great to know that I was able to tailor your itinerary to meet your needs and that you found the accommodations and excursions satisfactory. We're delighted that you felt supported throughout your journey, especially as first-time travelers. We look forward to assisting you with your next vacation and helping you create even more amazing memories.

Warm regards from Asia,
Angel

Great trip to Berlin
Germany | Nov 25 - Nov 30, 2024

S
Steve M.
Chicago, IL | Reviewed on Dec 08, 2024
Thank you Margaux for making this such a memorable trip for our family. All of your help with the lodging, excursions, dining recommendations, and transportation made this the trip of a lifetime. Read more

Thank you Margaux for making this such a memorable trip for our family. All of your help with the lodging, excursions, dining recommendations, and transportation made this the trip of a lifetime.

Hotel Review
Adina Apartment Hotel Berlin Checkpoint Charlie
Berlin

The staff was very friendly and helpful. Location is convenient for walking to many of the Berlin highlights. Great breakfast every day.

Location
Easy walk to Berlin highlights.
Staff
Cleanliness & Comfort
Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Dec 09, 2024

Thank you very much, Steve!
I'm very pleased to read you had an amazing time in Berlin, and that you enjoyed each step of this life-time trip with your family.
We'll be happy to welcome you again and help you build your wonderful trip to Germany!

Thanks again for your trust in Kimkim and our local team.
I wish you all the best, and Merry Christmas to all your family!
Margaux

Unforgettable Portugal & Spain Adventure!
Spain | Oct 11 - Oct 20, 2024

Lisa
Lisa G.
Bethesda, MD | Reviewed on Dec 07, 2024
Our Lesbifriends Travel trip to Portugal and Spain this October was nothing short of phenomenal! The planning and execution were flawless (thanks, Beatriz!), making this an unforgettable journey for our group. The tours were perfectly curated to showcase the beauty and culture of both countries. From exploring the historic streets of Lisbon and tasting traditional pastel de nata, to marveling at the Alhambra in Granada and the vibrant energy of Barcelona, every stop felt like a new... Read more

Our Lesbifriends Travel trip to Portugal and Spain this October was nothing short of phenomenal! The planning and execution were flawless (thanks, Beatriz!), making this an unforgettable journey for our group.

The tours were perfectly curated to showcase the beauty and culture of both countries. From exploring the historic streets of Lisbon and tasting traditional pastel de nata, to marveling at the Alhambra in Granada and the vibrant energy of Barcelona, every stop felt like a new discovery.

Our guides were beyond amazing—knowledgeable, friendly, and passionate. They brought the history and culture of each destination to life and made us feel truly connected to the places we visited.

The food was an experience in itself—delicious local cuisine at every turn, with memorable highlights like a traditional Fado dinner in Portugal and tapas hopping in Spain.

Every activity, from the Douro Valley wine tour to a flamenco performance in Seville, was thoughtfully planned and exceeded expectations. The balance of structured tours and free time was perfect, allowing us to explore and relax.

Lesbifriends Travel outdid itself with this trip. It was seamless, enriching, and packed with memories we’ll cherish forever. Can’t wait for the next adventure!

Activity Reviews
Private Local Market Visit & Cooking Class
Private Local Market Visit & Cooking Class
Barcelona

The Private Local Market Visit & Cooking Class was hands-down the highlight of our trip! This experience was the perfect blend of culture, cuisine, and connection. Exploring the local market with our guide was so much fun—learning about fresh, regional ingredients and selecting the items we’d use later was an adventure in itself. The cooking class was equally incredible! The hands-on experience of preparing traditional dishes under the guidance of a skilled and personable chef was both educational and entertaining. Everyone in our group, from seasoned cooks to beginners, had an amazing time. The best part? Sitting down together to enjoy the delicious meal we created—it felt like a true celebration. This activity brought us closer as a group and gave us memories (and recipes!) that we’ll cherish forever. A must-do for anyone visiting and looking for an authentic, interactive experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

The Private Guided Visit of Seville was a pleasant experience that gave us a great overview of the city’s rich history and stunning architecture. Our guide was knowledgeable and shared fascinating stories about landmarks like the Alcázar and the Seville Cathedral. The pace was comfortable, and the guide tailored the experience to our interests. While it wasn’t the most exciting tour we’ve done, it was well-organized and provided valuable insights into the city. A solid option for those looking to explore Seville with a local expert!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Flamenco Experience in Seville
Tapas & Flamenco Experience in Seville
Seville

The Tapas & Flamenco Experience in Seville was just okay. The tapas were just a light snack, but not particularly memorable, and we felt the selection could have been more diverse. The flamenco performance was passionate and authentic, but the venue felt a bit cramped and didn’t quite capture the vibrant energy we were expecting. Overall, it was a decent way to spend an evening, but it didn’t stand out compared to other experiences on our trip.

Quality of Experience
Portugal Scenic Trails: Sintra Coastal Hike
Portugal Scenic Trails: Sintra Coastal Hike
Portugal

The Portugal Scenic Trails: Sintra Coastal Hike was an absolute highlight of our trip! Our guide was incredible—thoughtful, attentive, and adaptive to our group, which included both older and younger travelers. They ensured the pace was comfortable for everyone while keeping the adventure exciting. The scenic views along the Sintra coast were breathtaking, and the guide’s insights into the area’s natural beauty and history made it even more special. The picnic was the cherry on top—a delicious and relaxing moment surrounded by stunning landscapes. This hike was the perfect balance of adventure, relaxation, and connection with nature. Highly recommend for groups looking for an unforgettable outdoor experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

The "Get to Know Lisbon with a Local" tour was a great way to explore the city’s rich history and hidden gems. Our guide was incredibly knowledgeable and passionate, offering fascinating insights into Lisbon’s culture and landmarks. However, the pace felt a bit slow for our group, and there was a lot of walking, which might not be ideal for everyone. That said, it’s a wonderful experience for history buffs or anyone looking to dive deep into Lisbon’s story. Overall, an informative and enjoyable tour, but best suited for those who appreciate a slower, detailed exploration.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lisbon Culinary Food Experience
Private Lisbon Culinary Food Experience
Lisbon

The Private Lisbon Culinary Food Experience was absolutely amazing! We savored authentic Portuguese dishes, explored local markets, and learned about Lisbon’s rich food culture from our fantastic guide. The highlight was a hands-on cooking session where we made traditional dishes and enjoyed them together. It was delicious, fun, and truly immersive—a must-do for food lovers in Lisbon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Dec 20, 2024

Hi Lisa! Thank you so much for your wonderful feedback! I'm thrilled to hear that the trip exceeded your expectations and created unforgettable memories. Your kind words mean a lot to us and inspire us to keep delivering exceptional journeys! :) Best regards, Bea

Exceptional Thailand Adventure Planned to Perfection!
Thailand | Nov 10 - Nov 18, 2024

Lisa
Lisa G.
Bethesda, MD | Reviewed on Dec 07, 2024
I recently organized a trip to Thailand through Kimkim for a group of seven travelers, and it was an unforgettable experience from start to finish! As the founder of Lesbifriends Travel, I’m always looking for reliable platforms to help me create meaningful and well-organized group trips, and Kimkim exceeded my expectations on the fourth trip we have taken with them. The itinerary was meticulously curated by Kelly who I worked with for several months. It included incredible activities that... Read more

I recently organized a trip to Thailand through Kimkim for a group of seven travelers, and it was an unforgettable experience from start to finish! As the founder of Lesbifriends Travel, I’m always looking for reliable platforms to help me create meaningful and well-organized group trips, and Kimkim exceeded my expectations on the fourth trip we have taken with them.

The itinerary was meticulously curated by Kelly who I worked with for several months. It included incredible activities that perfectly balanced adventure, culture, and relaxation. We explored the bustling streets of Bangkok, visited the awe-inspiring Grand Palace, and enjoyed a serene boat ride along the Chao Phraya River. Chiang Mai was a highlight, where we had a magical experience at an ethical elephant sanctuary and visited the vibrant Night Bazaar. The cooking class in a local Thai village was a group favorite—learning to make authentic dishes was so much fun!

Our guides were absolutely fantastic—knowledgeable, friendly, and always willing to go the extra mile to ensure we had the best experience possible. They shared fascinating insights into Thai history and culture and gave us great local tips for food and shopping.

Kimkim made the planning process so easy, and their support team was attentive and responsive throughout. Every activity was well-coordinated, and we felt completely taken care of.

This trip to Thailand was truly a transformative experience for everyone in our group, and I can’t wait to use Kimkim again for our next adventure. Highly recommend!

Activity Reviews
Create and Release Floating Lanterns & Riverside Dinner
Create and Release Floating Lanterns & Riverside Dinner
Chiang Mai

The Create and Release Floating Lanterns & Riverside Dinner was a beautiful and serene experience. Releasing the lanterns into the night sky was magical and felt so special—it was definitely a highlight of the evening. The riverside setting for dinner was lovely, and the food was delicious. However, the activity felt a bit rushed, and there was some confusion during the setup for the lantern release, which took away from the otherwise peaceful atmosphere. With better organization and more attention to detail, this could easily be a standout experience. Overall, it was enjoyable but left room for improvement.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day with visiting local school  & paper umbrella painting
Full day with visiting local school & paper umbrella painting
Chiang Mai

The Full Day Tour visiting a local school and paper umbrella painting was the absolute highlight of our trip! This experience offered such a meaningful connection to the local community. Visiting the school and interacting with the children was heartwarming—our group loved learning about their daily routines and sharing smiles and stories. The paper umbrella painting workshop was pure magic. Tapping into our creativity, we painted beautiful designs under the guidance of talented local artisans. It was both relaxing and inspiring, and everyone walked away with a one-of-a-kind souvenir to cherish. Our guide was exceptional, seamlessly blending cultural insights with engaging activities. This tour was more than just sightseeing—it was a hands-on, heart-filled day that left a lasting impression on all of us. Highly, highly recommend for anyone looking to dive deeper into the heart of Chiang Mai!

Quality of Experience
Guides, Drivers and Staff
Transport
Khantoke Traditional Northern Thai Dinner
Khantoke Traditional Northern Thai Dinner
Chiang Mai

The Khantoke Traditional Northern Thai Dinner was a delightful way to immerse ourselves in the rich culture of Chiang Mai. The food was flavorful, showcasing authentic Northern Thai dishes, and the traditional dance performances were mesmerizing. The setting was beautiful, with a cozy, communal atmosphere. However, the service felt a bit rushed at times, and it was hard to hear the explanations of the performances from our table. Overall, it was a memorable experience with great food and entertainment, but a few small adjustments could make it even better.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

The Full-Day Maeklong Railway Market and Damnoen Saduak Floating Market tour was an unforgettable journey into Thailand’s vibrant market culture. Watching the train pass through the Maeklong Railway Market was such a thrilling and unique experience! The floating market was equally captivating—gliding through the canals, shopping from boats, and tasting delicious local snacks was so much fun. Our guide made the experience even better with insightful stories and tips. This tour was a perfect mix of adventure and culture, and it’s a must for anyone visiting Bangkok!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

The Full-Day Bangkok City Tour with Canal Tour was an incredible experience that truly showcased the city’s vibrant history and culture. We started the day exploring iconic landmarks like the Grand Palace and Wat Phra Kaew, both absolutely breathtaking. The highlight was the serene canal tour, offering a unique perspective of local life along the waterways. Our guide was fantastic—knowledgeable, engaging, and attentive to every detail. The day was perfectly paced, with plenty of time to soak in each site. It’s a must-do activity for anyone looking to fully immerse themselves in Bangkok!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner Cruise at Wonderful Pearl Cruise on Chao Phraya River
Dinner Cruise at Wonderful Pearl Cruise on Chao Phraya River
Bangkok

The Dinner Cruise on the Wonderful Pearl was a highlight of our trip! The views of Bangkok’s illuminated landmarks from the river were stunning, especially Wat Arun and the Grand Palace at night. The buffet featured a great variety of delicious Thai and international dishes, and the live music added to the elegant atmosphere. The service was pretty good. It was a perfect mix of relaxation and sightseeing, and our group left with unforgettable memories. Highly recommend for anyone visiting Bangkok!

Quality of Experience
Food
Guides, Drivers and Staff
The guide was not the best; could have been more engaging.
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Dec 11, 2024
Dear Lisa, Hope you are doing great.Thank you for sharing your wonderful experience with us. I'm glad to hear that the itinerary met all your expectations and that you had such enriching experiences, like visiting the Grand Palace and the ethical elephant sanctuary in Chiang Mai.
It's great to know that your guides played such a pivotal role in making the trip memorable with their knowledge and local insights. It really makes a difference when you have passionate guides who go the extra...
Read more

Dear Lisa,

Hope you are doing great.Thank you for sharing your wonderful experience with us. I'm glad to hear that the itinerary met all your expectations and that you had such enriching experiences, like visiting the Grand Palace and the ethical elephant sanctuary in Chiang Mai.
It's great to know that your guides played such a pivotal role in making the trip memorable with their knowledge and local insights. It really makes a difference when you have passionate guides who go the extra mile.
I appreciate your recommendation. Looking forward to your next trip with Kimkim.

Best regards,
Kelly

2 weeks in China
China | Nov 22 - Dec 5, 2024

Fiona
Fiona C.
Sunrise Manor, NV | Reviewed on Dec 07, 2024
We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit...
Read more

We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit having the personalized touch. I experienced China in the moment as I didn’t need to think ahead on timing or logistics. I’m thankful for Tina, Mervyn, William and Bree. William went well beyond our expectations, he was my favorite guide.

There was a breakdown in communication with Carol and I. In hindsight I should’ve changed specialist as the dissatisfaction was felt immediately.
I would’ve liked to have been presented a wider selection of activities. At times I felt that I was on a ‘vanilla’ packaged tour (Yuk); Hot air balloon flights, motor bike, seats at the front with the 270 degrees view on the Li River cruise are a couple of examples which I would’ve been very happy to spend additional $$$. I was cost focused with Carol so to remove the 5 star hotels. I will always pay extra to for the experience, this wasn’t qualified as a necessity.
I booked 1 activity using GetYourGuide as it wasn’t an option thru KimKim which was weird.
Whilst I signed off on the itinerary, I failed to notice an activity we requested to be removed was still there, caves visit in Guilin. We didn’t do this activity, rather went on the search for antiques. Summer Palace boats activity was included in the itinerary, as it turns out the boats only available in the summer months, our visit was in November.

As I’ve used KimKim previously I know how great it is to have an online catch up with the specialist so the itinerary can be customized. Whilst my wider family and I will continue to use KimKim, I truly understand the criticality of the local specialist relationship. I feel disappointed that we had the plan and simple itinerary rather than something tailored to us. Of course this wasn’t known until we were in each city.

Our guides all made a difference!

We’ll be making the next booking or the next vacation; same time and place as this year.

Hotel Reviews
Moondance Resort
Guilin

Peaceful hotel a few miles outside Yangshou. Rooms are well appointed and the staff were great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guilin Lijiang Waterfall Hotel

Clean hotel with large bedrooms. Medicore breakfast

Authenticity & Character
Location
Cleanliness & Comfort
Pullman Zhangjiajie Hotel
Zhangjiajie

Excellent but busy hotel. Clean with large bedrooms and many amenities. Breakfast was well organized with a large selection of items. Easy walk to down town for dinner

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Room and Dining area have recently had a refurbish. It all looks great AC was too cold, it was centrally controlled We had dinner which wasn’t plea

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunworld Hotel Wangfujing
Beijing

Clean and simple hotel which is well located. Breakfast was included but with minimal options. Abrupt staff on front desk

Authenticity & Character
Location
Close to all Beijing Ring road 2 attractions
Staff
Cleanliness & Comfort
Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Dec 18, 2024
Dear Fiona, Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful. And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting... Read more

Dear Fiona,

Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful.

And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting personalized experiences, and open to exploring additional options beyond the assigned packages.

I hope you'll consider giving us another chance to plan a truly unforgettable trip for you and your family.

Sincerely,
Carol

Dream winter vacation to Norway
Norway | Nov 20 - Nov 30, 2024

Michelle
Michelle C.
Dallas, TX | Reviewed on Dec 07, 2024
We had the most fantastic trip to Norway! Anna made the planning process so easy and when it came time to travel, everything was seamless with all of our booking information in one place. Anna gave great suggestions and advice for our trip! Oslo was such a neat city and we loved everything we did there! We visited Stavanger which was such a unique and cozy city. The fjord cruise was absolutely beautiful. In Bergen, we did a walking tour with a local, John, who was phenomenal. He was... Read more

We had the most fantastic trip to Norway! Anna made the planning process so easy and when it came time to travel, everything was seamless with all of our booking information in one place. Anna gave great suggestions and advice for our trip!

Oslo was such a neat city and we loved everything we did there! We visited Stavanger which was such a unique and cozy city. The fjord cruise was absolutely beautiful.

In Bergen, we did a walking tour with a local, John, who was phenomenal. He was informative and continually checked that we were okay to keep going. John asked about our interests and gave us suggestions of places to visit. This walking tour was easily the most memorable part of the trip!

Our train ride to Flåm and our fjord cruise to the Viking Valley were breathtakingly beautiful! We enjoyed the Viking Valley, however due to being the off season, there was a 3 hour gap between the closing time of the valley and the shuttle ride back to Flåm.

We created memories to last a lifetime and I’ve already recommended KimKim to numerous friends and family! Thank you!!

Hotel Reviews
Zander K Hotel
Bergen

Zander K Hotel in Bergen was fantastic. The location was very walkable, and the flexibility and service were great.

Scandic Stavanger Park
Stavanger

Scandic Stavanger Park was decent. We initially didn't have towels in our room, but the staff quickly resolved the issue. The location was great, which made up for any minor inconveniences.

Clarion Hotel The Hub
Oslo

The Clarion Hotel The Hub in Oslo was fantastic. Everything was great, and it was definitely my favorite hotel during the trip. The location was perfect, making it easy to explore Oslo.

Activity Reviews
Fjord Cruise to Lysefjord & Pulpit Rock
Fjord Cruise to Lysefjord & Pulpit Rock
Stavanger

The Fjord Cruise to Lysefjord and Pulpit Rock was beautiful. Despite being a bit tired from the overnight train, the cruise itself was an amazing experience.

Nærøyfjord Cruise & Viking Valley Tour
Nærøyfjord Cruise & Viking Valley Tour
Norway

The fjord cruise was absolutely breathtaking. The Viking Valley was interesting and I’m glad we visited.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
A shuttle near closing time of the valley
Transport
Explore Bergen with a Local
Explore Bergen with a Local
Bergen

This was easily the most memorable part of our trip. John was informative and knowledgeable about the city and gave us great suggestions based on our interests. We thoroughly enjoyed our time with John!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Apr 30, 2025

Thank you so much, Michelle! I’m so happy to hear that your trip to Norway was such a fantastic experience and that everything went smoothly. It was a joy helping you plan it! I’m especially glad to hear how much you enjoyed the walking tour in Bergen with John—he really is a gem. Thank you for sharing your kind words and for recommending us to your friends and family—it truly means a lot. And I love the pictures you shared!
Wishing you many more unforgettable adventures ahead!
Sincerely,
Anna

Many things were not made good
Chile | Nov 27 - Nov 30, 2024

George
George A.
Ashburn, VA | Reviewed on Dec 07, 2024
Many things were not made clear during this trip. While everything was perfect from the local company Route360 in St Pedro de Atacama, arriving there and leaving from there to go back to Santiago was not very well organized.
First, no one explained us what to do in the morning we left Santiago. The driver came to pick us up from the hotel, but he knew nothing. We arrived at the airport to fly to Calama, but without any instructions and no one speaks English to explain where to go, what line...
Read more

Many things were not made clear during this trip. While everything was perfect from the local company Route360 in St Pedro de Atacama, arriving there and leaving from there to go back to Santiago was not very well organized.
First, no one explained us what to do in the morning we left Santiago. The driver came to pick us up from the hotel, but he knew nothing. We arrived at the airport to fly to Calama, but without any instructions and no one speaks English to explain where to go, what line to take, what register. Anyway, we were left by ourselves.
Same, even worst happen on the morning from the hotel in St Pedro to the airport. It was not clear who will pick us up from the hotel, what time and where. The hotel knew nothing. The itinerary says that the pick up will be confirmed one day in advance, but no one confirmed anything until 2 am, 3 hours before. So we had to stay whole night and wonder what will happen and will we be picked up.
The worst of all is the WhatsUp notification. The company uses Whatsup, but for every useful message from them we receive 100 spam messages, and who knows which is good and which is not. Searching through the spam to see whether we received any message became a day-long activity for both my wife and me. No serious company communicates with its clients through Whatsup. In fact, we deleted Whatsup from our phones 4 years ago for the same reason: the huge amount of spam we get from the USA
In overall, we are dissatisfied with how Kimkim organizes their trips

Hotel Review
Hotel Cumbres San Pedro
San Pedro de Atacama
Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Dec 10, 2024
Hi George, I appreciate your candid review and understand your disappointment. The online itinerary we provide before the trip has all the details of each transfer, tour, flight, and hotel: estimated pickup times, airline/flight number, info of providers, etc. Drivers don’t speak English and an accompanying bilingual guide has a cost. But my team was always available to answer any concerns during the trip. We use WhatsApp because it’s a free service for travelers from all over the world... Read more

Hi George,

I appreciate your candid review and understand your disappointment. The online itinerary we provide before the trip has all the details of each transfer, tour, flight, and hotel: estimated pickup times, airline/flight number, info of providers, etc. Drivers don’t speak English and an accompanying bilingual guide has a cost. But my team was always available to answer any concerns during the trip. We use WhatsApp because it’s a free service for travelers from all over the world and the preferred communication tool in Chile. But I am aware it is not for everyone. I am glad that the excursions went well and you enjoyed the 4-day trip in Chile to the Atacama Desert and I hope you will give Kimkim another chance to make it right!

Kind regards,
Jesse

Trip of a lifetime to Australia
Australia | Nov 23 - Dec 6, 2024

J
Jamie C.
Bensalem, PA | Reviewed on Dec 07, 2024
Australia was AMAZING!! Liz helped with every aspect of our trip and making it customized to our needs. I will break down each section with my pros/cons for future planning help!
Sydney:
1. The harbour dinner cruise was a nice ease in to Sydney and an intimate setting. I will note we thought the dinner was on the cruise and not a ride to a restaurant on land so that was a bit of a surprise but nonetheless dinner was delicious.
2. Blue mountains hike was nice although wish there was more...
Read more

Australia was AMAZING!! Liz helped with every aspect of our trip and making it customized to our needs. I will break down each section with my pros/cons for future planning help!
Sydney:
1. The harbour dinner cruise was a nice ease in to Sydney and an intimate setting. I will note we thought the dinner was on the cruise and not a ride to a restaurant on land so that was a bit of a surprise but nonetheless dinner was delicious.
2. Blue mountains hike was nice although wish there was more hiking. The tour had a mix of people hiking/people just going for the ride to the mountains and then having lunch while the others hiked. The tour seemed a bit more catered to the non-hikers and since we are quite active people more hiking would have been ideal. nonetheless the views during the hike were gorgeous and it was a nice day.
Cairns/port Douglas:
1. The calypso company was our preferred out of the two scuba/snorkel days we had (quicksilver was the other). Well organized trip.
2. Kuranda sky rail and train-Brett's outback tours was excellent. Brett was a great guide and we had a lovely day. Lots to do in the village of Kuranda and the views were great.
Hamilton Island:
This was our absolutely favorite stop. Hamilton Island is an absolutely special place. My husband and I had a great time with the cruise whitsundays charter for scuba/snorkel. Reef View hotel was superb. Clean, good free breakfast, and beautiful views.
Melbourne:
1. Phillip Island tour: We had a great day going here and seeing all the wildlife and the penguin parade. Tour guide was informative and efficient. I will say I would not recommend including dinner as the stop they chose wasnt great and there is alot in town you can choose from on your own.
2. Great Ocean Road: Again a great tour with Oceania tours. A long day but fully worth it. this tour group is great.

All hotels booked via Liz were great. Airport transfers were quick and on time.

Hotel Reviews
Rydges Melbourne Hotel
Melbourne

great location to CBD. modern, clean room. included breakfast was a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reef View Hotel
Whitsunday Islands, Queensland

Not a complaint at all about this spot. Room was clean and spacious. beautiful views. central location. yummy included breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Niramaya Villas and Spa
Port Douglas

beautiful property with stunning, spacious villas. a bit bare bones in the rooms themselves i.e no room phones, not many outlets, but i think that's part of the charm. be prepared to walk or have a buggy/car as it is a large property. The front desk staff is absolutely amazing and accommodating. they provided excellent recommendations for local dining and excursions. unfortunately we had no hot water for 2 days due to a gas outage in the town but that was not their fault and they had the gas team come out as soon as it was up and running to get us our hot water again. property is about 2 miles from center of town but lots of shuttles.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Melbourne City & Phillip Island Day Trip with Penguin Parade
Melbourne City & Phillip Island Day Trip with Penguin Parade
Melbourne

the little penguins are the best!! this was such a great experience. our guide stopped many times throughout our day to spot wildlife

Quality of Experience
Food
i dont recommend including the dinner stop. you can choose on your own in town for a local spot to eat
Guides, Drivers and Staff
Transport
Great Ocean Road Day Trip
Great Ocean Road Day Trip
Melbourne

our tour guide was amazing. sara was involved and informative. it is a long day but absolutely recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Dive the Great Barrier Reef
Full Day Dive the Great Barrier Reef
Hamilton Island

we had a great time on this excursion. my husband and I both ended up with essentially private scuba/snorkel tours and my husband raved about his dive. there is alot to do on this tour with multiple options including scuba, snorkel, submersible viewing boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Kuranda  Rail  GOLD and Skyrail -  Early Start 8am-4:30pm
Full Day Kuranda Rail GOLD and Skyrail - Early Start 8am-4:30pm
Port Douglas

Bretts tours was great! he was super friendly, informative and it was a nice small group. the sky rail and train are a must do with great scenic views. the stop for a drink at a local spot in palm cove was a nice touch

Quality of Experience
Guides, Drivers and Staff
Transport
Great Barrier Reef Snorkeling Excursion
Great Barrier Reef Snorkeling Excursion
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney

nice day but not enough hiking. not a kimkim issue but the tour guide was not the friendliest

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Harbour Long Dinner Cruise
Sydney Harbour Long Dinner Cruise
Sydney

Nice, intimate harbour cruise. the cruise takes you about 1 hr to a local spot on land for dinner, followed by a pre set dinner menu which was delicious and then a cruise back. definitely bring a jacket! crew on the boat was informative and very personable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 14, 2025

Hello Jamie!!
thanks for the lovely review!! AND for posting the pictures. Some of those are amazing !!
I am very glad you enjoyed the trip and I would love to help in the future. It was lovely to work with you and I would be super happy to be able to help again.

Hope your rest of the year is as wonderful as your vacation!!!!

Liz

We absolutely loved our trip to Vietnam and L...
Vietnam | Nov 21 - Nov 30, 2024

L
Liz B.
Los Angeles, CA | Reviewed on Dec 07, 2024

We absolutely loved our trip to Vietnam and Long planned it perfectly. Our rides to and from airports, hotels, flights, and tours were all taken care of. Thank you, Long!! We would definitely use Kimkim again.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Dec 09, 2024

Dear Liz,

I am thrilled to hear that you enjoy the trip to our beloved home country. Thank you for sharing your feedback, and we’re thrilled to know you’d consider using Kimkim again.

I hope you can share your great memory of Vietnam with your family and friends so they all know how beautiful Vietnam is.

We look forward to helping with your future travels!

I wish you all the best,
Long from Realistic Asia

Amazing trip to the Maldives!
Maldives | Nov 23 - Nov 30, 2024

K
katherine n.
North Atlanta, GA | Reviewed on Dec 07, 2024
Amazing trip to the Maldives - Radisson Blu property was beautiful and serene while the service was incredibly kind. And the dive shop Ocean on site made seeing all the wildlife possible while also being knowledgeable and full of good people. Highly recommend. Read more

Amazing trip to the Maldives - Radisson Blu property was beautiful and serene while the service was incredibly kind. And the dive shop Ocean on site made seeing all the wildlife possible while also being knowledgeable and full of good people. Highly recommend.

Hotel Review
Radisson Resort Maldives
Huruelhi Island
Location
Staff
Cleanliness & Comfort
Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on Dec 07, 2024

Hi Katherine, Thank you for sharing your wonderful experience! We're thrilled to hear you enjoyed the serene beauty and exceptional service at the Radisson Blu Maldives. It sounds like Ocean's dive team truly enhanced your adventure with their expertise and passion for marine life. Your recommendation means the world to us – thank you once again for booking with Kim Kim. We hope to welcome you back to paradise soon!

Best Wishes,

Rikaz

Wow, what can I say about our magical trip
Finland | Nov 27 - Dec 3, 2024

KRISTIN
KRISTIN T.
Dallas, TX | Reviewed on Dec 07, 2024
Wow, what can I say about our magical trip in Finland?!? Moonika did an absolutely stellar job of planning the most epic trip around Rovaniemi and Levi. Throughout the planning process, she was quick to respond and catered the itinerary to meet every "wish list" activity. Our hotels were 5 stars and all the excursions were perfect. I truly feel that Moonika booked us with the "best of the best" tour guides. On our arrival to Rovaniemi, Moonika met us at our hotel with a welcome bag full of... Read more

Wow, what can I say about our magical trip in Finland?!? Moonika did an absolutely stellar job of planning the most epic trip around Rovaniemi and Levi. Throughout the planning process, she was quick to respond and catered the itinerary to meet every "wish list" activity. Our hotels were 5 stars and all the excursions were perfect. I truly feel that Moonika booked us with the "best of the best" tour guides. On our arrival to Rovaniemi, Moonika met us at our hotel with a welcome bag full of local goodies to start our trip off right. 

The Arctic Lights Hotel is beautiful, the staff are warm and friendly, and I can not rave more about the restaurant. It was on par with a Michelin rated restaurant with the best food we've had! 

Our aurora hunting tour guide, Antti-Emil was possibly the best in the business! He searched out the perfect spots to view the northern lights and an absolute professional at capturing the best photographs. He knew how to light us perfectly against the beautiful aurora backdrop and his editing skills are exceptional, a true master! 

Our reindeer adventure with Eanan was amazing! It's an indigenous, reindeer herder female owner business and her story of building and running it was fascinating. The reindeer ride and feeding the smaller reindeer will be something I'll always remember. While telling us stories inside the hut, Janita shared her delicious homemade cake with fresh picked berries that she had made that day and hot cocoa. What a dream! 

We stayed in a glass cabin at the Northern Lights Ranch and on our last night, the northern lights danced above us for one last show and a perfect end to an amazing adventure! 

Hotel Review
Arctic Light Hotel
Rovaniemi

The Arctic Lights Hotel is beautiful, the staff are warm and friendly, and I can not rave more about the restaurant. It was on par with a Michelin rated restaurant with the best food we've had! The sauna is free to use as a guest, just book a time spot with the front desk. Perfect location to walk around Rovaniemi.

Authenticity & Character
Location
Staff
So friendly and welcoming!
Cleanliness & Comfort
Activity Reviews
Aurora Tour by Van
Aurora Tour by Van
Levi
Quality of Experience
Guides, Drivers and Staff
Transport
Levi Fell Snowmobile Adventure
Levi Fell Snowmobile Adventure
Levi

So much fun! The warm donuts and hot coca hit the spot after a cold ride through the wilderness!

Quality of Experience
Guides, Drivers and Staff
Transport
Husky Sledding Safari
Husky Sledding Safari
Rovaniemi

Such a fun experience! After the ride, we warmed up in the hut with sausage and cider!

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Adventure
Reindeer Adventure
Levi

Our reindeer adventure with Eanan was amazing! It's an indigenous, reindeer herder female owner business and her story of building and running it was fascinating. The reindeer ride and feeding the smaller reindeer will be something I'll always remember. While telling us stories inside the hut, Janita shared her delicious homemade cake with fresh picked berries that she had made that day and hot cocoa. What a dream!

Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Rovaniemi

Our aurora hunting tour guide, Antti-Emil was possibly the best in the business! He searched out the perfect spots to view the northern lights and an absolute professional at capturing the best photographs. He knew how to light us perfectly against the beautiful aurora backdrop and his editing skills are exceptional, a true master! 

Quality of Experience
Guides, Drivers and Staff
Antti-Emil was absoultely amazing!
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Dec 09, 2024

Hello Kristin,

Thank you for your kind and detailed review! We’re thrilled to hear you enjoyed your trip and that our partners made a positive impression. Your feedback means the world to us, and we’ll be sure to share it with everyone involved.

We look forward to helping you plan your next adventure!

All the best,
Moonika

In Kathmandu Pokhara, Nepal Bhutan custom trip.
Nepal | Nov 18 - Dec 1, 2024

Kimberley
Kimberley L.
Flagami, FL | Reviewed on Dec 07, 2024
In Kathmandu we met Raj and Bipin, both excellent always on time and spoke excellent English. No language misunderstandings and always accommodated our needs. Food recommendations were great and we enjoyed a wonderful Nepalese experience in Kathmandu.
We went to Pokhara and Rabin did a great job accommodating all our activities such as paragliding, Sunrise Zipline, Canoeing and light trekking. Once again Rabin could not have been more helpful. Always on time or early and helped us...
Read more

In Kathmandu we met Raj and Bipin, both excellent always on time and spoke excellent English. No language misunderstandings and always accommodated our needs. Food recommendations were great and we enjoyed a wonderful Nepalese experience in Kathmandu.
We went to Pokhara and Rabin did a great job accommodating all our activities such as paragliding, Sunrise Zipline, Canoeing and light trekking. Once again Rabin could not have been more helpful. Always on time or early and helped us enormously.
We went on to Chitwan at Tiger Tops, looking for Tigers. Sam was our guide, once again, as with all guides, communication was perfect and he thought outside the box to help us. In particular when I had trouble getting into the back of the jeep, he provided a crate as a stepping stool for me. Most helpful and helped make the ride more enjoyable without worrying about getting in and out of the jeep.
Food has been incredible and plentiful. All staff most accommodating and polite. Such an amazing experience.
Last we went to Bhutan and met our guide BJ and driver Mr Supra. BJ gave us a wonderful history of Buddhism and the History of Bhutan. He gave us a perfect view and taste of Bhutan. He even managed to give us a free room upgrade in one of the hotels when we wanted to be close to the dining area, as we were so happily tired from sight-seeing and needed an early morning departure to get to the start of the trek to Tigers Nest. BJ and Mr Supra could not have been more helpful in assisting us safely up to Tigers Nest Monastery and then the long trek back down to the parking lot.
What a wonderful vacation. So thankful for Social Tours help in organizing this trip, always available and always helpful and always waiting patiently at every airport to assist departures and arrivals with ease and happiness.

Hotel Reviews
Tiger Tops Tharu Lodge

Depends on your view of 5 star. For authentic accommodation in the Tiger Reserve it was great. Staff could not feed us enough, at any time we needed to eat. Food was amazing. Only consideration which I did not mind was that voices travelled from room to room easily as no glass in windows, just screen mesh. So when we talked at 3am in the morning about something, the neighbors heard us. I overlooked this and enjoyed everything else they had to offer and the beautiful authentic atmosphere. Plus 13 elephants and a baby elephant 1 1/2 month old, such a treat to see. Walking with elephants was amazing and these silent body guards were very good at their jobs. We saw tons of rhinos, plus babies, 4 types of deer and babies, 2 types of crocodiles, one extremely rare, many kinds of monkeys, birds etc. Plus a family of tigers and leopard tracks fresh, often over our jeep tracks within hours. I’m sure they were watching us all the time. Sam our guide was in touch with the other guides so we did not miss anything. The drivers did an excellent job as well. We so enjoyed sundowners with the elephants and the boat trip each day. Wonderful

Authenticity & Character
Three staff, food, tours they offer.
Location
Felt like we were on safari, really got the feeling we were embedded, but safely and with fabulous service, food and comfortable and clean rooms.
Staff
Very warm and kind.
Cleanliness & Comfort
Clean and comfortable.
Hotel Barahi Pokhara
Pokhara

Staff wonderful, breakfast amazing. Room clean and comfortable, but there was a tiny 2 inch step down into the bathroom. Trip hazard. I told the manager there should be a motion activated string of lights at the step. We kept tripping in and out of the bathroom, even though we knew it was there.

Authenticity & Character
Yes wonderfully authentic.
Location
Walk outside and close to shops and services and ATM’s, card shops, and the lake which was picture perfect and fun to canoe.
Staff
So kind and polite and could not do enough for us.
Cleanliness & Comfort
Absolutely
Hotel Yak & Yeti
Kathmandu

Staff excellent polite and accommodating, rooms modern, comfortable and quiet.

Authenticity & Character
So beautiful
Location
Very pretty and aroma around grounds amazing and so pretty to Explore the hotel grounds. Close to shops, ATM and restaurants if needed.
Staff
Excellent, could not do enough for us, made us all happy.
Cleanliness & Comfort
Absolutely perfect, no Complaints
Local specialist: Raj Gyawali

The best idea ever: Serendipity plan the trip!
Costa Rica | Nov 23 - Nov 29, 2024

Neeraja
Neeraja B.
Newark, NJ | Reviewed on Dec 07, 2024
The best idea I had was letting Serendipity plan my first trip to this beautiful country of Costa Rica. We just told the team we wanted an off-the-beaten track nature trip with hiking, animals and beaches. And boy did they deliver!! Whether it was a coffee tour, the kayak trip down the forested stream watching birds, chasing quetzals or spotting sloths and iguanas, we were in the best place and in the most gorgeous places, thanks to Serendipity. I fully recommend them!! Read more

The best idea I had was letting Serendipity plan my first trip to this beautiful country of Costa Rica. We just told the team we wanted an off-the-beaten track nature trip with hiking, animals and beaches. And boy did they deliver!! Whether it was a coffee tour, the kayak trip down the forested stream watching birds, chasing quetzals or spotting sloths and iguanas, we were in the best place and in the most gorgeous places, thanks to Serendipity. I fully recommend them!!

Activity Review
Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Amazing trip in the most beautiful place with the best guide: Ricardo was Fantastic and such a naturalist!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 09, 2024
Hola from Costa Rica! Thank you so much for your wonderful feedback! It brings us immense joy to know that your first trip to Costa Rica was everything you hoped for—and more. We're thrilled that you enjoyed the off-the-beaten-path adventures, from hiking and wildlife encounters to serene kayaking and stunning landscapes. Your kind words inspire us to continue creating unforgettable experiences for travelers like you. Thank you for recommending us, and we hope to welcome you back to explore... Read more

Hola from Costa Rica!

Thank you so much for your wonderful feedback! It brings us immense joy to know that your first trip to Costa Rica was everything you hoped for—and more. We're thrilled that you enjoyed the off-the-beaten-path adventures, from hiking and wildlife encounters to serene kayaking and stunning landscapes.

Your kind words inspire us to continue creating unforgettable experiences for travelers like you. Thank you for recommending us, and we hope to welcome you back to explore even more of Costa Rica’s hidden treasures in the future! 🌿🐦

Pura Vida!
Bryan and The Serendipity Adventures Team🐛

Our trip to the Galápagos Islands was everyth...
Galapagos Islands | Nov 9 - Nov 19, 2024

Laura
Laura H.
Seattle, WA | Reviewed on Dec 07, 2024

Our trip to the Galápagos Islands was everything that we expected and more. Nicolas did an amazing job of answering my numerous questions. And I had a lot! The itinerary was well put together and followed like clockwork. It was great to know that we didn’t have to worry about any details.

Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Dec 09, 2024

Hi Laura,

Thank you very much for your lovely feedback, it was a pleasure helping you plan this adventure and having you in Ecuador.
I loved chatting with you and seeing the pictures you took throughout the trip; we can't wait to have you in South America again in the future for an even more magical adventure!

Yours,
Nick

Great time in Peru.
Peru | Nov 24 - Nov 30, 2024

J
Joel C.
Ashburn, VA | Reviewed on Dec 07, 2024
The logistics were seamless, which helped make for a stress free amazing trip. The suggestion to go to the Valley first to adjust to altitude was a good one. The altitude of Cusco was a challenge. The guides were extremely knowledgeable. We were happy to be able to do white water rafting before the river became to intense with the rainy season. Machu Pichu was on our must see list and we were blessed the weather was agreeable that day. The lunch at El Albergue farm was one of our... Read more

The logistics were seamless, which helped make for a stress free amazing trip. The suggestion to go to the Valley first to adjust to altitude was a good one. The altitude of Cusco was a challenge. The guides were extremely knowledgeable. We were happy to be able to do white water rafting before the river became to intense with the rainy season. Machu Pichu was on our must see list and we were blessed the weather was agreeable that day. The lunch at El Albergue farm was one of our favorites.

Hotel Reviews
Costa del Sol Wyndham Cusco
Cusco

Good location and good hotel over all. Restaurant in hotel was good as well.

Dazzler Miraflores by Wyndham
Lima

Average hotel. Location was good. We were able to se the coast within a short walk.

Hatun Inti Boutique Machupicchu
Machu Picchu

Worst hotel of the trip. No towels, soap. Portable fan was only air conditioning. Not what we expected.

El Albergue Ollantaytambo Boutique Hotel
Cusco

Great hotel and the farm is amazing!

Activity Reviews
Private Walking tour to  Sacsayhuaman, Cusco city & San Pedro Market
Private Walking tour to Sacsayhuaman, Cusco city & San Pedro Market
Cusco

Oscar was very knowledgeable and we had a great tour of the city and church .

Shared Rafting on the Urubamba River (Chuquicahuana area)
Shared Rafting on the Urubamba River (Chuquicahuana area)
Cusco

The lunch at the lodge after rafting was fun! Americo was our raft guide and he as great.

Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru

We were lucky with the weather. I can understand why dry season is busy. What a beautiful wonder of the world.

Flight from  {{start_location}}  to Cusco & Private tour to The Sacred Valley
Flight from {{start_location}} to Cusco & Private tour to The Sacred Valley
Peru
Explore Ollantaytambo, Pachamanca Farm Tour & Observatory train to Machu Picchu town
Explore Ollantaytambo, Pachamanca Farm Tour & Observatory train to Machu Picchu town
Peru

The lunch at the farm was amazing!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 18, 2024

Hi Joel,
Thank you very much for your great comments. I'll share this with all our guides and Lisbeth. I'm happy to know you had a great time in Peru. 😃
Please feel free to contact me in the future if needed.
Happy New Year and Merry Christmas! 🎄
Kind regards.
Liz.

Perfect personalized trip! Great guides. So f...
Argentina | Nov 24 - Dec 2, 2024

Marjut
Marjut H.
Newark, NJ | Reviewed on Dec 06, 2024
Perfect personalized trip! Great guides. So fun fascinating and delicious lunches. Amazing excursions. Thanks to all. Read more

Perfect personalized trip! Great guides. So fun fascinating and delicious lunches. Amazing excursions. Thanks to all.

Hotel Reviews
Villa Brescia Hotel
Ushuaïa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mirador del Lago
El Calafate

Top notch view, hotel relaxing areas, food, room and staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tierra del Fuego National Park: Trekking and Canoes 🌲🚣
Tierra del Fuego National Park: Trekking and Canoes 🌲🚣
Ushuaia
Quality of Experience
So fun and beautiful trip.
Food
So much food. The best meat stew, and quiche and dessert.
Guides, Drivers and Staff
Great music! So funny! So friendly.
Transport
Clean and new.
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Ushuaia
Quality of Experience
Guides, Drivers and Staff
excellent information about wildlife and plants and ecology. Loved it.
Transport
Clean comfortable and great driver.
Local specialist: Carolina Luduena

This is love, Morocco ❤️
Morocco | Nov 25 - Nov 30, 2024

Anati
Anati S.
Hong Kong SAR China | Reviewed on Dec 06, 2024
Our journey was amazing and smooth, starting with the planning stage with Mohamad and Said, who quickly suggested several itineraries for us to choose from that fit our travel plans for the five of us ladies from Brunei. Upon arriving in Marrakesh, we were welcomed by our fantastic driver, Sameer, who stayed with us throughout the trip, ensuring a smooth and safe experience in Morocco. Hanan, our female tour guide in Marrakesh, showed us the city's highlights and introduced us to the best... Read more

Our journey was amazing and smooth, starting with the planning stage with Mohamad and Said, who quickly suggested several itineraries for us to choose from that fit our travel plans for the five of us ladies from Brunei.

Upon arriving in Marrakesh, we were welcomed by our fantastic driver, Sameer, who stayed with us throughout the trip, ensuring a smooth and safe experience in Morocco. Hanan, our female tour guide in Marrakesh, showed us the city's highlights and introduced us to the best Marrakesh food. We also enjoyed a hot air balloon ride in Marrakesh with stunning views of the sunrise.

We had an unforgettable glamping experience in the Agafay Desert, where we rode camels, learned to craft a tajine pot, and wore turbans. Waking up to the stunning view of the Atlas Mountains was breathtaking, and the performances during dinner by the camp staff were truly amazing.

Sameer also took us to the impressive Hassan II Mosque and arranged a quick trip to Rabat on our way to Fes. In Fes, Sharif guided us through the historic city and helped us learn about Morocco’s handicrafts.

This trip gave us a deep dive into Moroccan cuisine, including the delicious tajine, grilled lamb, couscous, Moroccan breakfast, and the famous Moroccan tea.

The accommodations arranged by the team were fantastic, and we had the pleasure of meeting wonderful people at Riad Le Pelerin, Inara Camp, and Riad Salam Fes.

We hope to return to Morocco to explore more places, like the Sahara Desert and Chefchaouen. We highly recommend using kimkim and will encourage our fellow Bruneians to book their travels through kimkim for an unforgettable experience.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 07, 2024

Hi Anati,

Thank you for your kind words! We’re glad to hear your trip was smooth and memorable. Our team will be delighted to know they made your experience special.

We’re glad you enjoyed the activities, Moroccan cuisine, and the warm hospitality at Riad Le Pelerin, Inara Camp, and Riad Salam Fes. Your highlights, from the hot air balloon ride to the Agafay Desert glamping, truly capture Morocco’s charm.

We’d love to help you explore the Sahara Desert, Chefchaouen, and more on your next visit. Thank you for recommending us—we can’t wait to welcome you back!

Best regards,
Mohamed

Michelle was amazing.
New Zealand | Nov 10 - Dec 2, 2024

H
HERE AT H.
Canada | Reviewed on Dec 06, 2024
Michelle was amazing. She seemed to know what we needed even more than we did! The accommodations were exactly what we liked and their locations couldn't have been any better. The tours she arranged and extra suggestions she provided were wonderful.
Thank you again Michelle for everything you did to make this a perfect holiday.
Read more

Michelle was amazing. She seemed to know what we needed even more than we did! The accommodations were exactly what we liked and their locations couldn't have been any better. The tours she arranged and extra suggestions she provided were wonderful.
Thank you again Michelle for everything you did to make this a perfect holiday.

Hotel Reviews
Criffel Peak View B&B and Apartment
Wanaka

Room was nice and breakfast was ok. The hosts are a little 'intense', but nice enough. Parking was a bit of an issue.

Distinction Te Anau Hotel And Villas
Te Anau

Having a hotel room that looks right out onto the lake was wonderful. Comfortable room and good breakfast provided. Good location.

Aoraki Court Motel
Aoraki/Mt Cook Village

A pretty basic hotel room. The scenery was beautiful but getting around the village and finding parking with all of the tourists was a little crazy. But couldn't have asked for a better location

The Vicarage Geraldine
Geraldine

This was one of our favourite accommodations. The renovation work and history behind it is beautiful. The best laid-out bathroom of all of our stays. Breakfast next door was great.

Pear Orchard Lodge
Nelson

Very unique accommodation. Our rooms were nice and we appreciated the use of the large kitchen. Quiet with beautiful scenery

QT Wellington
Wellington

Loved this place. So unique and wonderful breakfasts!

Mountain Heights Lodge
Ruapehu

The room was comfortable and had everything we needed. Good location. The only problem was the highway traffic noise at night.

Timber Trail Lodge
Ongarue

Food was great, room was comfortable and scenery spectacular.

Woodlyn Park

It may be ok if you have young kids as it is unique. As an older couple, it was very dated and needed some attention.

The Great Ponsonby ArtHotel
Auckland

Great breakfast and good location

Activity Reviews
Doubtful Sound Day Cruise
Doubtful Sound Day Cruise
New Zealand

We lucked out in the fact that it was a beautiful sunny day after a rainstorm the day before. So there was still water in the waterfalls but clear skies so that you could see for miles. Enjoyed the catamarans (although it got a little long towards the end) and everything was run VERY smoothly. Good guides. Loved it.

Cycling the Hawea and Wanaka Trails
Cycling the Hawea and Wanaka Trails
New Zealand

Loved this! The scenery was beautiful, the guide was informative and there was just enough easy and hard biking to make it interesting.

The Road to Mesopotamia - High Country Station 4WD tour
The Road to Mesopotamia - High Country Station 4WD tour
Geraldine

Partly our fault. We had read the description of a different tour with a similar name. We thought we would be going on a tour of a sheep farm with a sheep shearing demonstration, etc. that included lunch and wine and all of the trimmings. This tour consisted of riding in a large touring van (4WD description was slightly misleading) for 7 hours, mostly on gravel roads, with short stops to point out trees and livestock. There was no sheep farm tour, no 4WD like we were expecting (Jeep or ATV), lunch consisted of half a sandwich with a piece of banana bread that we ate in a lawn chair at the side of a road beside a settling pond. The guide was nice and did his best to pass on his local knowledge but I think even he was bored. Perhaps if you were in your 80's, this may have been enough but for us, it was a complete waste of a day.

Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
New Zealand

We were not exactly sure how this was supposed to work. We told the guide that we preferred to spend more time hiking than on the boat. He was excellent and pointed out some options that would work for us and it turned out to be a wonderful day. Great people running this and a small boat so you're not crammed into a big boat with a lot of other people.

Great Taste Trail (Bike day ride) self guided (E-bike Option) - Kaiteriteri to Mapua (43km)
Great Taste Trail (Bike day ride) self guided (E-bike Option) - Kaiteriteri to Mapua (43km)
New Zealand

The trail itself was ok. Unfortunately a lot of the little artisan galleries along the trail were closed which would have made things more interesting. A great little coffee shop and good restaurants though.

Timber Trail Day 1
Timber Trail Day 1
Ongarue

An amazing ride. The electric bikes were a must for us...we couldn't have done it without them.

Black Abyss - Abseiling, ziplining and black-water tubing
Black Abyss - Abseiling, ziplining and black-water tubing
New Zealand

A truly unique experience. Our guides were fun and appreciated the warm drinks and food during the tour. The only down side was not being able to take your own pictures. They took some and you could buy them at the end, but let's say that photography is not their forte. :-)

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 09, 2024
Thanks so much for your feedback , I really enjoyed working with you to plan this active adventure.
I have had a response from the owner/operator of the Road to Mesopotamia tour - they do wonder if perhaps the description you found online was for a different tour they offer to cruise ship tourists. Nevertheless it is supposed to be in a 4WD vehicle - the vehicles were not available on the date you did the tour as they would have allowed access to the steeper farm tracks. For lunch the...
Read more

Thanks so much for your feedback , I really enjoyed working with you to plan this active adventure.
I have had a response from the owner/operator of the Road to Mesopotamia tour - they do wonder if perhaps the description you found online was for a different tour they offer to cruise ship tourists. Nevertheless it is supposed to be in a 4WD vehicle - the vehicles were not available on the date you did the tour as they would have allowed access to the steeper farm tracks. For lunch the supplier has advised there would have been savoury bacon egg pie and fruit as well as a sandwich and banana bread . It's the same finger food picnic each time, from a caterer.
They have offered a partial refund which I will request Kimkim refund you for the tour.
All the best!
Michelle

We had the most magical honeymoon to Thailand...
Thailand | Nov 9 - Nov 29, 2024

Chris
Chris B.
Ashburn, VA | Reviewed on Dec 06, 2024
We had the most magical honeymoon to Thailand and Vietnam. Working with Tina was simple, easy and she was very communicative throughout the planning and our arrival into Thailand. All of our tour guides (Leena, Pat, Thuy, Rey) were amazing and definitely enhanced our visit. I fell in love with Thailand after the first day and can’t wait to go back (or move there). The people, the locations, the atmosphere, the food, all top tier. Tina created an amazing itinerary for us, albeit very... Read more

We had the most magical honeymoon to Thailand and Vietnam. Working with Tina was simple, easy and she was very communicative throughout the planning and our arrival into Thailand. All of our tour guides (Leena, Pat, Thuy, Rey) were amazing and definitely enhanced our visit. I fell in love with Thailand after the first day and can’t wait to go back (or move there). The people, the locations, the atmosphere, the food, all top tier. Tina created an amazing itinerary for us, albeit very busy, we wouldn’t have changed it because we got to see so much in such a short time.

Hotel Reviews
Athena Cruise
Ha Long Bay

This was probably our 2nd favorite accommodations of our trip (next to the tree house villas in Thailand). Ha long bay is such a sight to see and the cruise is very luxurious. The activities planned, just the cruising around the bay, amazing. Outside of the trip itself, the staff on Athena really make this magical. They were so nice, made a point to talk to you whenever they could. Highly recommend this cruise

Authenticity & Character
Location
Staff
Director Tim, Min, Thor, Kelvin, Megan
Cleanliness & Comfort
Rex Hanoi Hotel

Another excellent hotel, with an awesome location in Hanoi. The staff here went above and beyond. The rooms were small and it’s in a bustling area so depending on what time you go to sleep you will probably hear a lot going on outside. My wife didn’t feel like going to breakfast so I told the staff and they made her a nice little to go bag with coffee and pastries and such. Very sweet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hai An Beach Hotel
Da Nang

Great hotel, great location right on the beach. Didn’t have a lot of interaction with the staff other than check in but they were very nice. Room was standard but was okay for 1 night. Breakfast buffet was solid and the bar was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lasenta Boutique Hotel Hoi An
Hoi An

This hotel wasn’t our favorite. The location wasn’t great , the room was mediocre (not like the picture above). Breakfast was lacking. Front desk staff and door man were very nice. The restaurant and bar staff not so much. I got food poisoning (or something) and my wife tried to bring me some plain bread from the breakfast buffet and she was treated very rudely by the staff. Initially told her no. The front desk then called and apologized. Probably wouldn’t stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceanfront Beach Resort
Phuket

This hotel was okay. It was clean and the rooms were basic. Staff were very nice. It was pretty far off the beaten path (20 minute walk to the beach, 30 minutes to bangla road (if you’re into that). Traffic was horrendous and it was mostly better to walk everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
TreeHouse Villas Villas Koh Yao Noi Luxury Beach Resort
Thailand

This was our absolute favorite place we stayed during our 3 weeks between Thailand and Vietnam. Very romantic , private treehouse on a small island with a great beach (during high tide). Food was amazing, massages, drinks, accommodations , all excellent. Will definitely be back. I will say this is a very lowkey spot, not much else to do on the resort besides the beach and what the resort offers. There are plenty of excursions to jump off to but we were looking for relaxing time and this was perfect for us

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 3)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 3)
Ha Long Bay

This was a perfect end to our 3 weeks in Thailand and Vietnam. A peaceful, relaxing and romantic cruise throughout Ha Long Bay. Can’t say enough about the staff, the food and the activities. Highly recommend this. Also recommend at least doing 2 nights. Everyone on our cruise that did 1 night said they wished they would have done 2. Not sure about the other cruise lines as there were many but Athena ships looked the nicest, at least the exteriors. Food and drinks were all great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 2)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 2)
Ha Long Bay

This was a perfect end to our 3 weeks in Thailand and Vietnam. A peaceful, relaxing and romantic cruise throughout Ha Long Bay. Can’t say enough about the staff, the food and the activities. Highly recommend this. Also recommend at least doing 2 nights. Everyone on our cruise that did 1 night said they wished they would have done 2. Not sure about the other cruise lines as there were many but Athena ships looked the nicest, at least the exteriors. Food and drinks were all great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Ha Long Bay

This was a perfect end to our 3 weeks in Thailand and Vietnam. A peaceful, relaxing and romantic cruise throughout Ha Long Bay. Can’t say enough about the staff, the food and the activities. Highly recommend this. Also recommend at least doing 2 nights. Everyone on our cruise that did 1 night said they wished they would have done 2. Not sure about the other cruise lines as there were many but Athena ships looked the nicest, at least the exteriors. Food and drinks were all great

Quality of Experience
Food
Guides, Drivers and Staff
Director Tim, Min, Thor, Megan, Kelvin
Transport
Hanoi City Tour!
Hanoi City Tour!
Vietnam

Again, Thuy our guide made this day amazing. We saw so many different areas around Hanoi and she even made some changes so we could see the railway market and the trains arrival (which in my opinion was better than Bangkoks railway market). Thuy found us a great spot to have a drink and get a front line view of the arriving train. Hanoi was such a cool city, can’t wait to go back

Quality of Experience
Guides, Drivers and Staff
Transport
Trying Vietnamese Local Foods & Enjoy Puppet Show
Trying Vietnamese Local Foods & Enjoy Puppet Show
Hanoi

Thuy our guide was fabulous! We started the day with a walking tour around old quarter. We stopped and tried so many local foods that were all delicious. She pointed us in the right direction for Pho dinner. The puppet show was unique and we really enjoyed it

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bana Hill Tour
Bana Hill Tour
Vietnam

Unfortunately the weather was terrible (not the tours fault obviously). This place is really unique but it was overly crowded, very foggy (couldn’t even see both hands in one picture). I think with better weather this would be a neat thing to experience and we will try again in the future. Our guide Rey was great and really showed us around and tried to make the day better despite the weather. Would try this tour again

Quality of Experience
Guides, Drivers and Staff
Transport
Lantern boat ride on Hoai River
Lantern boat ride on Hoai River
Hoi An

This was something to see but I think it’s skippable. The weather for us wasn’t great , it was overly crowded. The cruise was cool and all but it looked just as cool watching from the side.

Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

Do not miss this adventure! A full day of beauty. There are other tours like it I’m sure but we’d do John Gray’s again when we return. The staff as always were so inviting. The activities , the hongs, James Bone island (huge James Bond nerd), Krathong floating, plankton such a cool experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Romantic BBQ at the Beach!
Romantic BBQ at the Beach!
Ko Yao Noi

The tree house villas on Ko Yao were so inviting , elegant and peaceful. Exactly what we needed to break up all the tours. The romantic beach dinner ended up being so…romantic. Our server made the evening very special. The food was some of the best we had and the evening was just perfect.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Chiang Mai

What a special day! Getting so much interaction with the elephants , the bamboo float, the village people, the staff. All one of a kind. Highly recommend everything about this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai

Pat our guide was very funny and friendly. This was a long day and we didn’t really see a lot, the peak, a couple of pagodas. Doing it again we would probably shorten this day or skip it and spend more time in Chiang Mai. But it was still a nice experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Thai Massage at Fah Lanna Spa
Traditional Thai Massage at Fah Lanna Spa
Chiang Mai

After a few full days days of tours and walking this was so needed. The spa and the staff were top notch. 2 hours went by so fast but was wonderful. This was the start of our massage journey. Many more followed

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

Leena our guide really made our Bangkok excursions special. This tour was very notable for us as it was our first. We loved it and highly recommend it to get to know the city and the culture

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Wow! This was so neat to see and participate in. Leena got us a great spot to watch the train come in and sip some coffee. Such a cool area and experience. Highly recommend.

Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok

Leena our guide really made our Bangkok excursions special. This tour was very notable for us as it was our first. We loved it and highly recommend it to get to know the city and the culture

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 08, 2024

Hi Chris,

Thank you so much for taking the time to share your feedback – it's truly appreciated! I'm thrilled to hear that you had such an amazing experience. I'll be sure to pass along this great news to our staff and guides.

Thanks again, and I hope to see you again soon!

Best,
Tina

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