Kimkim Trip Reviews

We had a fantastic time in Costa Rica and this is the second consecutive international trip we have used KimKim to make the arrangements. It saves considerable time doing research and hoping you are choosing the right hotels and experiences. Websites for vendors can be highly deceptive and using someone like KimKim who knows the country and various locations, resorts/hotels and excursion experiences is incredibly helpful. And never having to worry about transportation between locations, airport, etc. is a huge relief when traveling in a foreign country. I would highly recommend KimKim.

Hotel Reviews

Arenal Springs Resort & Spa

La Fortuna

This hotel was beautiful, the grounds were amazing and close to La Fortuna and the Arenal volcano. The villas were great and the staff was extremely friendly. We saw several other hotels in the area but I doubt any were nicer than Arenal Springs Resort.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tamarindo Diria Beach Resort

Tamarindo

Excellent location with plenty of dining options on the premises and close to other shops and restaurants. The facilities were great and staff was very friendly. Highly recommend the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

The walk through the park was fine, nothing super special but a relaxing couple of hour nature walk.

Quality of Experience

Guides, Drivers and Staff

Transport

Tamarindo Horseback Riding to Conchal Beach

Costa Rica

A very fun morning ride on some beautiful beaches of Costa Rica. Very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Zip Lining - Hanging Bridges & Aerial Tram

Arenal/La Fortuna

Very cool experience. The views from the gondola, zip lines and walking bridges were amazing. Our guide for the bridge and country tour was incredibly knowledgeable about both wildlife and the fauna and made it an enjoyable experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Snorkeling to Catalina Islands

Costa Rica

This snorkeling trip was one of the weaker ones we have been on. The company used caters principally to divers so a lot of time was spent dropping them off and picking them up. Our snorkel guides were very nice, no issues at all but the underwater snorkeling wasn't that great. And it took quite a while to get to the boat since you have about a 30 minute drive from Tamarindo Beach with the traffic, then stop at the dive shop to get fins, then shuttle to the beach where you have to go in groups out to the boat on small tender barge since the dive boat is not in a marina. And then all in reverse at the end. And no cocktails and limited snacks at the end. All of our other snorkeling trips have been on better boats and for snorkelers with nice amenities.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Morocco exceeded all our expectations. It was an excellent agenda. All the tours and tour guides were excellent, but Younes our driver, really made the experience exceptional. He was always very professional, and offered us so many great tips. He was always ready with very good meal recommendations and would book the reservation. He even helped us get laundry done. Younes made the whole trip very seemless. All the individual guides were very good and each one was special in their own way. We will always remember this special trip.

Hotel Reviews

Luxury Camp Chebbi

Merzouga

We had a wonderful time staying in such comfortable accommodations in the desert. The staff was very welcoming and endearing. Our room was beautifully appointed and was a very fancy tent for being in the desert. The staff did a wonderful job with music entertainment in the evening and worked hard to make sure everyone had a good time. In the morning, we went for a sunrise camel ride. This was a very special experience and the guide was very patient and knowledgeable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa 2

Rabat

This was a beautiful Riad. Our room had 2 bedrooms and was beautifully decorated. It felt very Moroccan and was a special treat. The staff was very warm and welcoming. This was one of our favorite Riad’s in Morocco.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

RIAD NILA

Chefchaouen

This Riad was right inside the Medina and was beautifully decorated on the inside. Like many of the Riad’s it was very modest on the outside and opened up into a beautiful courtyard. The room was spotless and unique. The staff was warm and very welcoming. We enjoyed out stay very much.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Faraj Suites & Spa

Fès

We really enjoyed how this was multiple Riad’s combined into a single Palais. Each separate Riad had a unique character and the overall Palais was beautiful. Our room was very nice and spacious. The breakfast was particularly good with lots of options.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Caravane

Ouarzazate

Another beautiful Riad. The room was very nicely decorated and we had a very nice dinner at the Riad. The staff was very accommodating, warm and welcoming.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Les Jardins De La Medina

Marrakech

Wow - This was an amazing oasis, right in the Medina of Marrakesh. It looked very modest on the outside, but inside was a tropical paradise. We found we just wanted to spend time at the hotel and lounge by the pool. I also used the spa for a manicure and Hammam treatment (both were wonderful). The breakfast had a wonderful variety and the dinner was also excellent. This was our favorite hotel in Morocco and I hope to return someday.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Cooking Class

Morocco

We absolutely loved this experience. It was very fun to shop in the market for the ingredients and then to make each course. The chef was such a wonderful person. She was very warm, knowledgeable and just a delight. I can’t recommend this enough. And her foods were better than most of the foods we got in the restaurants.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hammam Visit: Traditional Body Scrub

Morocco

This was a very unique experience. We all enjoyed the traditional body scrub. This included a sauna, followed by a full body scrub and rinse. Afterward we were all ready to just fall asleep. I would highly recommend this experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Meknes: The Versaille of Morocco & Wine Country

Morocco

While we enjoyed this activity, we would have liked to have had more choices over the wines we tasted. Generally they were giving us very generous pours, but we would have preferred more tastings with smaller pours. The wine and appetizers were all very good, but after doing price comparisons later, the prices for wines at the winery were expensive. But the setting for the tasting was absolutely beautiful.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Overnight in the Sahara Desert

Morocco

While it was a long drive for this activity, it is a very unique experience. It was wonderful to be in the desert and to ride the camels out to the sunrise.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

We enjoyed all the historical information. The only downside is the chaos of the Marrakesh Medina (beyond the guides control).

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring the Imperial City and Medieval Medina of Fez

Fes

Zara was a very knowledgeable guide and we really enjoyed both the tour and shopping in Fez.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening Food Tour in Marrakesh

Marrakesh

We loved having food from small local favorites. All the food was delicious. We enjoyed the donuts, the harissa soup and walking across the square for the main course. I would caution vegetarians, that the main course is a meat dish without an option for vegetarians (even though the guide knew there was a vegetarian). But it was still a great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Ourika Valley: Hike to a Waterfall

Morocco

This was a beautiful hike. We initially hiked up to the waterfall and then Mohammad adjusted to do a hike around the Atlas Mountains (there was an option to hike up to more waterfalls, but it involved a lot of scramblings). We absolutely loved the scenery and getting to better understand the Berber culture. This was one of our favorite activities. Mohammad was an excellent guide and even welcomed us into his home for tea. He and his family were very endearing and we felt very honored to have tea in his home.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Switzerland was beautiful and the trip was great. Overall we enjoyed using the Swiss Pass and traveling by train. The trip felt a bit rushed and may have been my fault as I worked with Valentine to set it up. We got to Montreaux too late to see the castle or anything else, so it would have been nice to bypass Montreaux and spent the night in Zermatt. It was a little confusing when we were trying to check in to ride the train to the Matterhorn. We didn't realize there were two sets of tickets per person and the operator was getting a little flustered with us. We had a great time once we were able to get on the Matterhorn Railway. Grindelwald was beautiful and amazing. We loved, loved the Schilthorn-Piz Gloria. So beautiful! We loved riding the cable cars. The little village of Thun was okay but we could have skipped this visit. It would have been nice to visit Jungfraujoch as well, now that I know more about this area. Also, we missed seeing the Trummelbach Falls because of all the excitement of Schilthorn. Maybe the Falls could have been part of the trip details when going to/from Schilthorn. Luzern was nice but we were there less than 18 hours. Our tour guide (Adrian) was very enjoyable, likable, and knew the city. He was an okay guide. Lugano was beautiful and our tour guide (Patricia) was amazing and incredible. She recommended a small village, Ascona, for us to visit on the second day and it was perfect! We loved Patricia! Zurich was nice but we were there less than 14 hours. It would have been nice to spend an extra night there. Our tour guide was nice and had interesting facts about the city. Also, Valentine put together a nice trip for our family. She was very responsive on all our questions. If she was not available someone else assisted us.

Hotel Reviews

Hotel Excelsior

Zermatt

Quaint hotel with a view of the Matterhorn.

Authenticity & Character

Location

Great view of the Matterhorn.

Staff

Cleanliness & Comfort

Hotel Hirschen - Grindelwald

Grindelwald

Beautiful, quaint hotel. Loved our room! Beautiful view of the mountains from our balcony.

Authenticity & Character

Location

Wonderful location. Beautiful view of the mountains.

Staff

Cleanliness & Comfort

Very clean.

Hotel Felix

Zürich

Very nice, but the rooms were just a little too small.

Authenticity & Character

Felt like a hotel in America.

Location

Location was good; 5 or so minutes from the train and close to cute stores and shops.

Staff

Cleanliness & Comfort

Hotel Rebstock

Luzern

Did not care for this hotel. It was confusing to find the room, the room felt dark and victorian, and had to use an actual key to lock and unlock the door.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour - History & Mystery of Zurich

Zürich

Guides, Drivers and Staff

Swiss Travel Pass

Switzerland

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

Schilthorn - Piz Gloria

Switzerland

Bellinzona – Castelgrande, Montebello, Sasso Corbaro (private tour)

Lugano

Guides, Drivers and Staff

Luzern City Tour Private Walking Tour with Lake Cruise

Lucerne

Boat Cruise to Gandria & return by walking

Lugano

Good morning Arianna,
This is Alfredo Vichot writing to you about the fabulous trip that you tailored for us. It was a wonderful experience on all counts. Hotels, selections of villas and drivers were outstanding. The guides were superb. All three gave us a lot of information. Even the free time we had matched perfectly to discover more of Milan and Lake Como.
Valeria picked us on time and talked not only about the Lugano region and sites we visited, but added history and anecdotes which made her a jewel when you put all her knowledge together.
Both Katerina and Barbara gave us an excellent tour touching on certain points of interest and also history. Both spoke with intensity and emotion in their voices proud of their heritage and Italy.
The drivers were courteous and on time. Tino was very good in handling curves and avoiding possible accidents on our way to Monte Bre. I must mention Stefano, who was our driver from Milan to Como and back. He was engaging, pleasant and time flew by fast.
The Hotels were perfect. The Palace Hotel was centrally located--walking distance to the ferry boats piers, Plaza Cavour, restaurants and the Duomo. The staff was friendly and helpful. The breakfast room was outstanding, as well as, the breakfast selections.
The Lancaster hotel was located in a very nice neighborhood. It was clean and the staff was always willing to help. The young man at the front desk in the am, who speaks Spanish, was exceptional. He managed to get us a taxi when an unsuspected taxi strike was declared the morning we were supposed to see The Last Supper. Thanks to him we were able to get there on time. Kudos to him.
The Lancaster hotel was also 20 minutes away through a pleasant walk to the Duomo, going through the Arco, Parco Sempione and the Castello Sforziano. There were excellent restaurants a few blocks away on Corso Sempione. We would definitely will stay again at the Lancaster.
Finally, we would like to thank you for making our vacation an unforgettable experience. We are planning a trip to Puglia in a not so distant future and we hope to enjoy that trip with the same intensity that we enjoyed this adventure.
Grazie mille!

Hotel Reviews

Palace Hotel Lake Como

Como

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lancaster Hotel

Milan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Villas of the Lake Boat Tour with departure from Como - ONLY TICKETS

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Lugano and Monte Bre' Day - Trip from Lake Como

Lake Como

Quality of Experience

Guides, Drivers and Staff

Transport

Express Milan Duomo Tour with Terrace Access

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Milan Last Supper Tour with City Highlights

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Lise created a wonderful trip for our family to visit France. She definitely took into account our family's passion of history and created a tailored experience that could be enjoyed for all of us.
D-Day Tours - our guide, Valentine, earned the fan favorite award from our kids! He definitely knew his history and engaged our kids along the way. Thankful for his time in ensuring we truly experienced the heroism of the allies on D-Day and how it shaped the culture of the region. Enjoyed lots of laughs at lunch!
Mont St.Michel - our guide, Corinne, was so patient with our young family and was sure to point out the beauty and history of Mont Saint Michel as well as the local region. With the airline luggage mishap, it was nice to have another mom understand what I needed to fill gaps and ensure my family had a nice vacation.
Tour of the medieval cite with Raphael was full of animated descriptions of history and culture! She did a fantastic job of engaging my family and we felt very safe with her navigating us through the heightened security present that day!
Christina was our tour guide through the Sweet Side of Paris and brought a level of chic elegance to the afternoon! We really enjoyed the added stop through the Saint-Germain de Pres and sharing her knowledge of history!
The Louvre tour guide, Raphael, really eliminated the overwhelming vastness of the museum. She flawlessly taught my non-artistic family about the various pieces through the museum and incorporated history in a way my young children could understand.
It was wonderful to see my children make connections about the culture, history and geography through the teachings of the tour guides! Not only did we get to visit and see a beautiful country but we were able to learn about its culture and develop a greater appreciation for its people and past!

Hotel Reviews

Hotel La Bourdonnais - Tour Eiffel

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Belle Normandy

Bayeux

An absolute jewel! The hotel provided a wonderful space for our young kids and the staff were incredibly helpful and understanding to our stress of luggage not arriving with us. Breakfast was delicious and the space incredibly relaxing!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

D-Day U.S beaches tour

France

My children adored our tour guide, Valentine, and have asked if they could write to him!

Quality of Experience

Guides, Drivers and Staff

Transport

Sweet Side Food Tour of Paris

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Easy walk through the sweet shops of Paris

Priscila did a fantastic job planning on a trip that was a perfect fit for us. The farm tour and ziplines were definitely highlights but it was all wonderful. Would highly recommend!

Hotel Reviews

Lost Iguana Resort & Spa

Fortuna

Rooms were spacious and service was wonderful. Pools are rather small and location can be a bit further away from activities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tamarindo Diria Beach Resort

Tamarindo

Very clean, excellent service and location on the beach can't be beat. Hotel is slightly older and rooms are smaller on side.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sky Adventures Tram & The Hand of Arenal

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkeling at the Catalina Islands

Costa Rica

Tour operator was more focused on scuba divers than snorkelers. Snorkelers spent a long time on the boat waiting for the scuba divers to get on and off as there were multiple drop-offs for the divers.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee, Chocolate and Sugar Cane Farm Tour

Arenal/La Fortuna

Would highly recommend this interactive experience. Learned how to make coffee, chocolate and sugar. Also got to taste along the way - you'll be full after!

Quality of Experience

Guides, Drivers and Staff

Transport

Sloth & Bird Hike

Arenal/La Fortuna

Tour guide was very informative and able to find multiple sloths as well as other creatures throughout the forest. The whole experience felt very personalized.

Quality of Experience

Guides, Drivers and Staff

Transport

Zip Lines & Hanging Bridges Guided Walk

Arenal/La Fortuna

Mistico preserve was rather crowded with many tourists, which made it challenging to observe the animals. Would highly recommend the zip line experience, everyone agreed it was the highlight of the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Ed was a great local guide! Our trip was a little unique because we had a bike accident on the first day resulting in a broken wrist and surgery. Ed and Nick were massively helpful, providing translation services and basically babysitting me in a coffee shop while my partner was in surgery and recovering. Ed rescheduled or swapped activities on the fly as necessary. He could not have been more accommodating or helpful.
Once we got on the road we found the itinerary to be exactly what we had asked for- lots of beautiful hiking, rafting, strolling through ancient cities, no tourist traps, accommodations all mom and pop operations run by the sweetest people you'll ever meet. Highlights were a cooking class in Gjirokaster, dinner at Lili's in Berat, the view from the glamping tents at Nivica. A day spent hiking up to Borsh castle, poking around the ruins and taking in the incredible views, then doing then same at upper Qeparo village are experiences we'll never forget. Ed clearly has great working relationships with his vendors and it shows when you show up somewhere and people are expecting to see you and already know who you are.
This was our second time using a local guide (kim kim both times) after 35 years of planning trips all over the world by ourselves. I'm not sure there is any going back because we had experiences that we never would have found on our own! Thanks Thanks Ed, Nick, and Elio! You are the best. We are looking forward to the next trip!

Hotel Reviews

Berati Castle Hotel

Berat

Our stay at the Berati Castle Hotel was fantastic. The hotel is in the old part of Berat, which gave us a real feel for the history and culture of the city. The ambiance was exactly what we were looking for, and the location made it easy to explore the beautiful “City of a Thousand Windows.

Camp Nivica

Staying at Camp Nivica was a really cool experience. The scenery was absolutely breathtaking, and it was made even more interesting by the presence of a Swedish film crew shooting a documentary. The setup was like glamping, and it was a refreshing change from traditional hotel stays.

Activity Reviews

Berat - Exploring The "City Of A Thousand Windows"

Berat

We did get to explore Berat, and it was a lovely experience. The city is just beautiful, and the architecture is something you don’t see every day. The atmosphere in Berat was calm and relaxing, which was a nice change from the chaos of Tirana.

Mt Dajti MTB Experience

Tirana

This was a huge letdown. What we were expecting was an easy ride up to the foot of Mt. Dajti, take a cable car to the top, and then gently ride down winding country roads with a nice lunch break somewhere. Instead, we ended up riding through city traffic, which was a nightmare, and then up a steep, dirt road filled with heavy construction traffic. It was brutal and not at all what we signed up for. The guide didn't even mention the cable car anymore. My wife had a bad accident on this trip, which just added to the frustration.

Quality of Experience

Berat organised a wonderful holiday for my daughter and I in May 2024. The trip design was great capturing lots of major sites from the extraordinary landscape and cave dwellings in Cappadocia to Greco-Roman sites at Ephesus, Aphrodisias and Hieropolis to the thermal waters and travertine terraces at Pamukkale. We ended our trip in Istanbul exploring Hagia Sophia, the Blue Mosque, the Cisterns, a boat tour of the Bosphorus and the Bazaar. The tour was exceptionally well designed with a full itinerary, great hotels ranging from 5 star to small characterful boutique hotels in lovely places. All transfers and travel arrangements were sorted for us so our trip was completely hassle free and seamless. But what made the trip was our wonderful guide Volkan who guided us every step of the way. He was a superb professional, immensely knowledgeable and helpful, thoughtfully managing every part of our tour. He filled us in on all of the amazing history of the region and made it all fascinatingly accessible to us. He finely balanced his guiding, warmth and support with giving us time to explore and spend time to ourselves. I’ve travelled extensively and this was my best holiday ever. We loved it and were very sad for it to end. I couldn’t recommend it more.

Leo was a very good guide. He was most helpful in getting to and from the various sites. He was knowledgeable and patient with us. The food tours and the guides were also excellent

Scotland is stunningly beautiful. We especially loved Oban and the standing stones of Kilmartin. Neil and Emily were excellent to work with.

Hotel Reviews

The g Hotel & Spa

Galway

The g Hotel & Spa in Galway was a fantastic place to stay. The rooms were great, and the staff was kind and accommodating. It had a nice boutique feel while still offering top-notch amenities. Overall, it was a very nice experience, and I would highly recommend it to anyone visiting Galway.

3 Oban Self catering Apartment with seaview

Oban

Staying at the 3 Oban Self Catering Apartment was a bit different, but fun. It felt like an Airbnb and was fine for what it was. We did have to deal with a lot of steps up to the door, but it was enjoyable to be in a shared living space with the other couple we travelled with. It wasn’t luxurious, but it was comfortable and suited our needs for the stay.

Eden Locke

Edinburgh

Eden Locke in Edinburgh was the perfect place to stay. The little apartment was fantastic, and it served as a great base for exploring the city. We loved visiting the castle, walking around the Royal Mile, and even catching the marathon. There were also some sweet little spots off the beaten path that we enjoyed discovering. Overall, it was one of our better trips, largely thanks to Eden Locke.

Location

Activity Reviews

Dingle Distillery Tour

Scotland

The Dingle Distillery Tour was a fantastic experience. The distillery has been around for 50 years, and our tour guide did an excellent job explaining the history and the distillation process. I loved learning about the craft of Irish whiskey-making and even ended up buying some whiskey to take home. Highly recommended!

Cliffs of Moher Visitor Center tickets

Scotland

The Cliffs of Moher were absolutely breathtaking. The visitor center provided a lot of interesting information about the cliffs and the surrounding area. The views were stunning, and it was a must-see on our trip. I loved every moment of it and would visit again in a heartbeat.

This was our fourth Kim Kim trip. They did a fantastic job as they always do in Vienna and Bratislava. Morjca, our guide in Vienna , was everything we hoped for. She was extremely knowledgeable and experienced and showed us what we wanted to see. Milan , our guide in Bratislava, was outstanding and gave us a memorable two hours.

We had the most amazing time in Egypt. Ibrahim was able to build a package to suit our itinerary perfectly. We were taken care of by a company called Egypt Promotions. Our guides throughout were fabulous, especially Mohamed for our last two days in Cairo. The drivers and attendants were also faultless. The 4 day boat trip on the Nile was spectacular with all the staff making it so good. We have learned so much in our week and plan to read up some more to better our comprehension of the history of the ancient kings and gods of Egypt.
The only negative comment would be the hotel we stayed in Cairo - Helnan Dreamland - not the accommodation but the staff, especially at the restaurant, who were less than attentive making us get up ourselves to request service and at one time we waited 40 minutes for a bottle of wine because there was no corkscrew to be found. Twice we had restaurant staff knocking at our door at night because they had made mistakes on the bill. We then made a deliberate effort to finalize the account the night before checkout (as we had an early morning pick up) only to be confronted with extra charges, but as we tried to explain we were simply told we could not check out until it was settled and they brought in the heavy weight to make sure we understood!!! I would never recommend this hotel to anyone.

Vicky was amazing before and during the trip. I have worked with many travel agents in the past, but she was by far the most responsive and attentive agent I have used. All of our questions were answered quickly and comprehensively, which led to a very relaxing trip very far from home. We both felt very safe and secure knowing that if anything went wrong, vicky would have been there to help immediately. I have recommended her to a few of my friends and family because she was amazing.

Hotel Reviews

Pullman Port Douglas Sea Temple Resort & Spa

Port Douglas

We had a very nice room that had a private pool. Food was difficult to come by at the resort and transfers are needed to and from port douglas since it is too far to walk (~3 miles). Staff was great, spa was relaxing

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Emporium Hotel South Bank

South Brisbane

Super luxurious hotel close to brisbanes central business district. Very beautiful area to walk around with a lot of good diverse food options. The spa was AMAZING, and definitely better after a long plane ride. 10 times out of 10 I would stay in this hotel right when I land in australia. The rooftop restaurant was good, but a little expensive for the portions they give you. Drinks are their bread and butter there, made very strong.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rhapsody Resort

Surfers Paradise

Very good location in relation to the boardwalk. We spent a lot of time riding the electric bikes and there was a station right outside the hotel so we could ride up and down the boardwalk easy. A fair amount of construction around the building, which should clear up eventually. The sheets were alright, could be a little more comfortable, but the view was amazing. Theres a convenience store connected to the hotel at ground level which had lots of options for food we liked.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lone Pine Koala Sanctuary and Brisbane River Cruise

Brisbane

Quality of Experience

Guides, Drivers and Staff

Transport

Croc Express to Australia Zoo

Gold Coast

Loved the australia zoo, ride there was a little bit long though. About 3 hours there and back from the gold coast.

Quality of Experience

Guides, Drivers and Staff

Transport

Great Barrier Reef Sailing and Snorkeling Cruise from Port Douglas

Port Douglas

Quality of Experience

Quality of Experience

Food

Food

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Premium Guided Dive Trip - Outer Great Barrier Reef

Port Douglas

Absolutely breathtaking. Our guide was super attentive and made sure myself and my fiancé understood the trip and how to dive. It was her first time diving and she ended up loving it. The guide was awesome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Valentine did the planning of my trip and everything goes well. Top of Europe, Mt Rigi, Oeschinensee lake, Lavaux vineyard, burano island are excellent recommendations to visit /hike. Valentine and her team also track and follow through my journey. Very responsible team.

Hotel Reviews

Romantik Hotel Wilden Mann

Lucerne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Metropole Hotel Interlaken

Interlaken

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Rouvenaz

Montreux

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Liassidi Palace

VENEZIA

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Sul Mare Boutique Hotel

Naples

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Marcella Royal Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

Quality of Experience

Guides, Drivers and Staff

Transport

Panorama Hike from Männlichen to Kleine Scheidegg (Experience Level: Beginner - Accessible to everyone!)

Switzerland

Quality of Experience

Guides, Drivers and Staff

Transport

Jungfraujoch, Top of Europe (tickets and seat reservation)

Switzerland

Quality of Experience

Guides, Drivers and Staff

Transport

Early Morning Access Vatican Tour (small group tour/3,5 hours)

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Doge's Palace & St Marks Basilica Tour at Night (Small Group/3,5hours)

Switzerland

Quality of Experience

Pop

Guides, Drivers and Staff

Transport

The Best of Colosseum & Ancient Rome With Exclusive Arena Access | Semi-Private Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Nick was very available and worked hard to ensure a smooth trip. He was knowledgeable and friendly to work with.

Hotel Reviews

Hotel Grandis Kota Kinabalu

Kota Kinabalu

Great roof top bar and pool. Rooms were clean and generous in size.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kinabalu Pine Resort

Authenticity & Character

Location

Lovely view, but a bit far from activities, not much to walk to or do.

Staff

Food was limited, no alcoholic beverages with dinner.

Cleanliness & Comfort

Lovely from porch, no air conditioning, however, the resort was at elevation, so cooler and they had great fans. Very clean.

Sepilok Jungle Resort

Sandakan

Beautiful location in midst of jungle, boardwalks everywhere. Pool was a bit dirty and limited. Rooms fine, clean. Great location next to orangutan and sun Bear sanctuaries.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Not able to do laundry with no place to dry clothing and high humidity

Borneo Natural Sukau Bilit Resort

Cool location right on the river.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms were small, they needed more hooks and places to hang clothes. However, all was very clean.

Mabul Beach Resort

Mabul Island

Such a cool place! Wonderful staff, ecologically oriented, gives back to the community, minimizes waste.

Authenticity & Character

Dedicated to diving, snorkeling experience, wonderful reefs.

Authenticity & Character

Location

Right on the beach

Location

Right on the beach

Staff

All so friendly and helpful

Staff

Cleanliness & Comfort

Very clean and good size rooms, nice bathroom.

Cleanliness & Comfort

Activity Reviews

Coral Island & Snorkeling Excursion

Kota Kinabalu

Limited coral reefs, had to wear life preserver when snorkeling, murky waster with floating trash. Lunch was limited.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kinabalu National Park & Poring Hot Springs

Kundasang

Didn’t do the hot spring, too commercial, crowded, not natural seeming

Quality of Experience

Guides, Drivers and Staff

Transport

Sepilok Orangutan Centre & Sunbear Centre

Sandakan

Awesome experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Wildlife River Cruise

Kinabatangan

Unfortunately, we never saw the Pygmy elephants but saw other animals. Guide was great, but it rained heavily on our first afternoon trip which limited our experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Kinabatangan River Exploration (River Cruises)

Kinabatangan

same as above

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mabul to Tawau Airport Departure

Mabul Island

Mabul island snorkeling was amazing and resort fabulous, I would definitely recommend this.

Quality of Experience

Great.

Guides, Drivers and Staff

Awesome.

Transport

Prompt and friendly only one miss communication, but it was worked out.

Alvaro, our kimkim specialist planned a trip of a lifetime for us in the Galapagos. Each and every experience he planned was special and executed well. I can’t say enough about each of our four different guides in the Galapagos. All weee knowledgeable, approachable and full of great charm. Thanks Alvaro and kimkim for the trip of a lifetime.

Hotel Reviews

Casa Andina Premium Miraflores

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Wyndham Guayaquil, Puerto Santa Ana

Guayaquil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ikala Galapagos Hotel

Puerto Ayora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iguana Crossing Boutique Hotel

Galápagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Highlights of Lima- City Tour

Lima

Quality of Experience

Guides, Drivers and Staff

Transport

Adventure: Cycling at Cerro Mesa Reserva & Snorkeling at Garrapatero Beach

Galapagos Islands

Quality of Experience

Quality of Experience

Food

Food

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station

Puerto Ayora

Our guide Stefano was outstanding

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wildlife Encounter at Los Tuneles (Cabo Rosa)

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

Best of a great trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had to go home after 1 day due to serious upper respiratory infection
Julia was an outstanding!! She really helped in everything!!
We were feeling so sick it was not possible for us to function

The hotels were spot on: great locations, excellent service, and not places I would have likely found on my own.
The itinerary exceeded our expectations. Giulia was responsive while setting it all up and the agency was responsive the few times I needed help during the trip. Thank you.

My husband and I had a terrific vacation in South Korea the first two weeks of April 2024.

Throughout 2023, we worked with our Kimkim agent Jessica Wang to plan our tour. From our initial email conversations to the final execution, Jessica made sure all our requests and concerns were addressed. This was our first trip to Korea, so we were eager to take it all in. Our plan included several days in Seoul, a tour of Taekwondowon, a visit to Andong with a stay in a traditional hanok and a visit to the Hahoe Folk Museum and Folk Village. We went on from there to Golgulsa Temple for a taste of Buddist life and seongmudo martial art. Gyeongju was next with more history of the Silla Kingdom, then on down to Busan. From Seoul to Busan we traveled with "Mr. Jones," our very attentive, friendly and knowledgable driver and guide. The last stop on the trip was Jeju Isalnd. We had some bad luck with some delicious food our first night there, and unfortunately ended up too ill to go out the next day. Jessica was terrific, checking in on us several times.
After flying back to Busan, we boarded the KTX train back to Seoul, an easy 2.5 hour trip.

If you have any interest in martial arts, go to Taekwondowon! It is a beautiful campus, with indoor and outdoor training areas. The theatrical TKD demonstration was really fun, and I think we got VIP'd because after the show, we were invited on stage for a little training! Andong and Gyeongju are great small cities with tons of history going back to the Silla Kingdom. We enjoyed an impromptu tour of the Hangeul Museum in Seoul. Mr. Kim, a docent, took us under his wing and guided us through the invention and development of the Korean alphabet and language. We learned more about 20th century Korea in Busan, especially the development of Gamcheon Culture Village and also Haedong Yonggungsa Temple.

We very much appreciated all the planning and attention Jessica and her team put into our vacation. It made everything flow smoothly with no worries.

Had the most memorable time