Kimkim Trip Reviews

Ashley kept us very informed and planned a great trip. Guide KC was amazing. Friendly, knowledgeable. Our driver was very safe. Had an amazing trip.

The trip was amazing, the booking experience was easy and Erica understood what we wanted to see and arranged everything. The tour of the monasteries in Meteora were incredible, great tour guide. The hiking trip to Pan's Cave was equally memorable with another wonderful guide. The food tour of Athens was a major highlight as well.

Activity Reviews

Sunset Monasteries & Hermit Caves Excursion

Meteora

The monasteries are just incredible, our tour guide was knowledgeable and energic

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Corycian Cave Hike

Delphi

Great experience, our guide was fun and knowledgable, worth the walk

Quality of Experience

Guides, Drivers and Staff

Evening Neighborhood Food Walk

Athens

Definitely one of the highlights of the trip. The guide was amazing, she was charming, energetic, and super knowledgable. The food was fantastic and getting to know the background really made it special

Quality of Experience

Guides, Drivers and Staff

Our trip to Switzerland was nothing short of AMAZING! We worked months in advance with a planner who helped us come up with a custom made itinerary full of adventure and to fit our budget. As our travel time approached the original planner had left the company, but Valentine made a smooth transition helping us make small tweaks and answering all our questions. We were so grateful for being set up with the Swiss Travel Pass as it allowed us to travel freely by train, boat, bus, cable cars and even gave us free admission to museums in Zurich as well as Chateau de Chillon in Montreux. Valentine provided us with the special vouchers we needed for certain things that were not included in the pass, such as our visits to Schilthorn, Rochers-de-Naye and for priority seating on the Gornergrat panoramic train to visit the Matterhorn. A highlight of the trip was our E-bike tour of Lauterbrunnen and Valley of 72 Waterfalls. Cuba was our tour guide for the day and he did an excellent job taking us along on the bike paths at a pace that allowed us to enjoy the stunning views of the valley and mountains. Seeing the Trummelbach Falle as part of this tour was an added delight! Each day we built in enough time to really enjoy the places we were visiting and exploring. Hiking was spectacular coming down Rigi Kulm to Weggis and hiking up above Oeschinen Lake. We also decided to hike from Stechelberg to Lauterbrunnen after visiting Schilthorn -Piz Gloria. This hike was very easy on a paved trail. Another fun excursion we experienced was riding the Chocolate Train out of Montreux. The day featured tours of cheese, a castle, and chocolate at Cailler factory. I highly recommend having a cup of hot cocoa at Cailler! It was the best I ever had even after all the chocolate samples! We enjoyed having all our lodging close to train stations on travel days and each place was close restaurants, stores and a Coop was always near by for picking up snacks for hiking. Every place had friendly people working reception, were clean, comfortable and provided breakfast. Switzerland is a beautiful country with lovely people. We are so grateful to have visited and will treasure the memories.

Hotel Reviews

Boutique Hotel KARL

Luzern

The staff at reception were friendly, knowledgeable and willing to help us with exploring the area on our first days in Switzerland. Our room was very clean and the breakfast was perfect for starting our days.

Authenticity & Character

It’s located along side the river and has a small boutique feel.

Location

It’s walking distance to everything you need in Lucerne.

Staff

Very friendly and welcoming.

Cleanliness & Comfort

Our room was spotless upon our arrival.

Hotel Weisses Kreuz

Interlaken

As a family of three adults traveling together our lodging was spacious and provided all the room we needed.

Authenticity & Character

It has an old world charm to its setting.

Location

It is located in downtown Interlaken close to both train stations. We got to experience seeing the paragliders from our balcony.

Staff

They were friendly and kind.

Cleanliness & Comfort

Hotel Ambassador Zermatt

Zermatt

A great place for a family of 3 adults to stay. We had plenty of room. Seeing the Matterhorn from our balcony was an added bonus!

Authenticity & Character

It is a very comfortable place and the swimming pool, sauna and whirlpool felt like a spa day!

Location

It was basically across from the train station. Very easy to access on our arrival and departure.

Staff

They were very kind and offered ideas of places to visit in the village.

Cleanliness & Comfort

Our room was clean and the beds comfortable.

Hotel La Rouvenaz

Montreux

This was a nice hotel located close to the lake and walking trail. As a family of 3 adults we had to checkout two rooms, but this worked out fine for us.

Authenticity & Character

It has old world charm and character.

Location

Very close to reaching everything you need to from here.

Staff

Very polite, kind and helpful.

Cleanliness & Comfort

Very comfortable and meet our needs.

Swiss Night by Fassbind

Zurich

Located on a quiet street and still close to walk to downtown and lake area.

Authenticity & Character

Everything is themed with farm cows. There was a beautiful light design on the ceiling that gives the room added charm.

Location

On a quiet street.

Staff

The lady who welcomed us was extremely nice and helped us understand the bus system in Zurich.

Cleanliness & Comfort

Well kept and comfortable for our needs.

Activity Reviews

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

A great way to tour and experience Interlaken and Lauterbrunnen!

Quality of Experience

The whole tour was amazing!

Food

The picnic lunch was perfect! Healthy too!

Guides, Drivers and Staff

Cuba did a nice job telling us about the area and rode at an easy pace so we could enjoy the views!

Transport

The bikes were all in great working order.

Swiss Travel Pass

Switzerland

Our travel pass helped us travel Switzerland with ease. It’s great because the travel pass is more than just a train pass. It includes access to ride boats, buses, trams and visit museums. It also gives you discounts for other activities.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

We were blessed to visit in a clear beautiful day. The views hiking from the top of Rigi to Weggis were spectacular!

Quality of Experience

The beauty of Mt Rigi , the spring flowers and glacier blue water.

Guides, Drivers and Staff

Ease of using Swiss travel pass

Transport

It was fun to experience a boat ride taking us to tram from Mt Rigi.

This was our first time using Kim Kim and based on our experience I would definitely use them again. All the tours and guides they set up for us were great. We enjoyed all the tours we did. All the drivers were professional, had clean cars and were on time. Honestly no complaints over all. Obviously this being the first time I used them, there are things I would do different next time. Just knowing how they work and set things up is helpful for the next time. If you are thinking of using them. Make sure you tell them exactly what kind of hotels you like, if you like group or private tours, private or public transport. They will help you get exactly what your are looking for. Adam and Lea did a great job and even when we had a little glitch while we were on the trip, Lea immediately responded and took care of it quickly.

Hotel Reviews

PortoBay Flores

Porto

This was one of my favorite hotels of whole trip. Perfect location for Porto and so European and charming but very high end in service and feel. Would highly recommend and I would definitely stay there again.

Authenticity & Character

Location

Right on the walking street of Flores and super close to walk to all things

Staff

Cleanliness & Comfort

The Wine House Hotel - Quinta da Pacheca

Lamego

The property was definitely a 5 star property and the setting beautiful. We stayed in the wine barrel room and I would not do that again if I went back. The majority of the hotel are normal rooms and I do not know what they were like because we didn't see one, But the wine barrel room while a beautiful setting and a cute idea was just very small. I think for a younger couple or for only one night it would be ok. But we were there three nights and are a bit older and used to a bit more luxurious room and we just didn't love it. There was nothing wrong with it, just not my thing. Hotel was beautiful though, restaurant great, staff great. Sitting out by pool with a spritzer in the afternoon was divine. I will say it's a bigger hotel for the area and a big winery so it gets a lot of bus tours or tours doing winery tours. So I think now that I've been to the area, if I went back I would choose something smaller that didn't have so much traffic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palácio Ludovice Wine Experience Hotel

Lisboa

We got upgraded to a suite when we arrived and it was beautiful, This hotel was top notch, highly recommend. It was up on one of hills so if you don't like to go back up the hill to your hotel then it wouldn't be good. But we loved the location and could walk to everything. The breakfast was fabulous and the bar was great in the evening. Loved everything about this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Quinta das Lágrimas

Coimbra

The hotel is on the opposite side of the river from the town, so it is a bit of a walk to town to get to tours or to see anything. If you don't mind being out a bit more in the outskirts then it's beautiful old hotel that has a lot of history and character to the property. Definitely explore the gardens and property if you stay in this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

The setting of this hotel above the cliffs in Lagos was stunning and nice. It did feel a bit dated and needs a little refresh. We had an ocean view suite and I'd say the decor was very basic at best. But clean and completely satisfactory. There were very few chairs around pool which I found odd. It wasn't crowded so it wasn't hard to get a chair necessarily so maybe they bring more out as it gets closer and closer to high season. But there was definitely things broken here and there and the golf course looked completely neglected. But honestly the two things that made it so I would not choose to stay there again were the fact that there were zero plugs in either of our bathrooms for a curling iron or hair appliance. Nor were there any by any mirror anywhere in our large suite. That was so odd to me. And the other things was they had the thermostats in rooms locked so you could only lower your a/dto like 21 degrees. I just feel like a 5 star hotel that I am paying quite a bit of money to stay at should allow their guests to set the room at what temperature they like. This is definitely a family oriented hotel. Seemed like lots of small families from the UK on long weekend there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sintra Day Trip with Visit to Pena Palace

Lisbon

I believe Philipa was our guide. She was great. We had 7 people in our group and had a great day.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Lamego Day Trip

Portugal

Pedro was awesome. I honestly wasn't sure about what there could be interesting to see in Lamego, But he showed us so many great things in this small quaint town. We found out he is a sommelier and he does a lot of wine trips and since there was a sparking wine producer close in Lamego we ended up stopping there an d it was so cool. Highly recommend Pedro for curated wine days

Quality of Experience

Guides, Drivers and Staff

Transport

Local Food Walk

Porto

Joao was a great tour guide. It said we were in a small group, but it was just us. We ate so much food and he took us so many places and was delightful. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Joanina Library & University of Coimbra Visit

Coimbra

Eva was our guide for this and the Coimbra food walk. She was so cute and spoke such great English. We enjoyed both tours with her so much. I'd say if people are short on time, skip the food tour and just do the library and university and a general city tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley & Wine Estates Day Trip

Portugal

Andreia and her husband gave us a great wine tour. We saw the valley and got to go to two small wineries that was fun since we were staying at one of the bigger ones. She took us on a boat tour down the Douro River and the lunch was so huge. We completely enjoyed our day with her.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Benagil Cave Visit by RIB

Lagos (Algarve)

I was unsure what to expect from this RIB boat trip. But I was so glad we were on a small boat and not a big catamaran or something. Definitely worth it to get in to smaller spaces. We got lucky because sea was so calm on the day we went so no bumpy ride. Loved it.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time thanks largely to all of your work. All of the hotels were really nice and we particularly liked the one in Seville (our fave) and the one in Barcelona (our 2d fave). The locations were great and the staff at each one was very helpful.
The tour guides were all at least very good and some were excellent! The drivers showed up on time and often gave us their own version of the city tour! I would say that the pick up at the train stations were not as smooth as some of the others, but our last driver called and told us exactly where he was going to be, and we met him there. If the other drivers could be asked to do that, I think future travelers would find things that much easier.
Truly, we talked often about what a great job you and your team had done for us and except for those few “ hiccups,“ it is hard to imagine how things could have gone any better. Thank you for making our first trip to Spain so much fun!

Review and comments on trip to Scotland May 2025
From Donald Hamburg and Jan Prokop
May 28, 2025
Dear Kim and Alex:
From our very first correspondence and in all our contacts with you, we advised you that the principal purpose of this trip was landscape photography, generally in the Highlands. That goal was often repeated. As it turned out, the very first landscape photo was taken on day 7 on the Isle of Skye. Poor planning on your part and our inadequate review of the itinerary you proposed created unnecessary problems with our trip. Comments below:
Day 1 and Day 2 in Edinburgh were sufficient. Day 3 not necessary at all. The Bonham was very good.
Day 4 Allen, our driver/guide was very good. The tour of St Andrews golf course was very intersting and the guide was excellent. Pine Trees hotel in Pitlochry was very good. The manager was very helpful and a delight. He offered to drive us to the restaurant, but said it would be a hike to walk back to the hotel. Had to cancel the dinner reservation as there was no transportation from the restaurant. We dined at the hotel. What was your reasoning for us to stay in Pitlochry? We could have taken the train from St. Andrews straight to Kyle.
Day 5 the train to Inverness was ok but the first-class tickets and reserved seats were not honored. The conductor told us our seats were taken and that there were no seats in Coach A. We managed to get seats in Coach C. We will send you the reserved seat tickets if you need them to get a refund for the first-class seats.
The two nights in Inverness were totally wasted. No need to go there at all. The Lock Ness cruise and visit to Urquhart Castle were an unnecessary diversion. We could have travelled from St Andrews straight through to Kyle. The Kitchen restaurant was very good in Inverness, tho service was very slow.
Day 7 the train to Skye was fine. The Marmalade Hotel was too far from town and there were NO taxis. We could not keep the dinner reservation because there was no transportation.
Days 8 and 9 were basically the whole trip. The guide, Neil MacLeod, was fabulous. The Talisker tour was a waste of time. It was all about getting us into the gift shop. The trip through Trossachs National Park became redundant. Neil tried to make it as interesting as he could, but mile after mile of barren hills with not much to photograph was a disappointment. Day 9 should not have ended in Loch Lomond. Another 32 miles and we would have been in Glasgow. Why did you make a dinner reservation the Cameron Grill 17 miles away from the hotel when there was no transportation and after we had spent 8 hours in a car with Neil? Neil could have taken us to Glasgow or he could have left us off in the village of Luss and a new driver could have taken us to Glasgow. No need to stay at the Loch Lomond Arms hotel. We dined at the hotel – again.
Day 10. The Kimpton hotel was fine. We spent the day on a sightseeing bus and got to see a lot of Glasgow.
Since we knew very little about the geography of the Scottish Highlands, we had no knowledge of the distance between towns or the distance between our hotels, the restaurants, and the towns. In all, much too much down time and the purpose of the trip (landscape photography of Scotland’s fabulous scenery) was not fulfilled.
Donald and Jan

I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel accommodations and all were great. They were centrally located and easily accessible to all we wanted to see. We were ESPECIALLY pleased with the location of our Nice hotel.
We enjoyed Paris, Aix En Provence, and Nice. We were somewhat pleasantly surprised to love Paris as much as we did. The only thing we wish were different was that we had more time to spend there. The Eiffel Tower did not disappoint! We enjoyed casual meals in the outdoor spaces of various cafes, we took an hour boat ride down the Seine, We enjoyed the gardens of Luxembourg Palace, shopped the Champs Elysses (where my daughter enjoyed a luxury purchase experience that she had looked forward to), experienced the Louvre, and went on 2 arranged excursions/tours: A chocolate and pastry making tour and a tour of the Champagne region. Both were excellent. The chocolate/pastry tour was a private walking tour that enabled us to see other neighorhoods in Paris. Led by Aude, a very pleasant, professional, and educated young woman, It lasted about 3 hrs and was perfect for us. The Champagne tour was a full (10 hr) day led by Enzo who taught us so much. We loved this small group experience.
In Aix, we stayed a bit "off the beaten path" in a hotel with a lovely pool. We went into town for some shopping and dining but, our "main event" was going on a day trip to a fisherman's village, Cassis. This is likely our favorite part of the trip. What a beautiful small village with incredible views of the bluest waters! Led by Camille, a TERRIFIC guide, we enjoyed a boat ride to the Calanques, free time to have a lovely lunch of fresh caught fish and shopping. We also took a short ride up the mountain to see the views from above. The day ended with a wine tasting at a quaint winery.
Our time in Nice was NICE! We really loved how centrally located we were. Our arranged excursions were: a private boat ride on a small, solar powered catamaran and a perfume making class. The boat ride was in the evening. It was serene and scenic on the waters between Nice & Monaco. The perfume making class was a bit quick but well done and in a lovely perfumery with a long history. Everything else we did was "self guided" but KimKim took the time to make suggestions, give directions, etc. even though this was the case. We spent a full day at a beach club, took a day trip to Monaco/Monte Carlo (where we had a very "hoity toity" cocktail and luncheon experience), shopped in an area called Old Town, and just enjoyed shopping and dining.
In addition to the excursions and accommodations arranged by KimKim, our train transfers to Aix and Nice were flawlessly prearranged my KimKim, as were our rides to and from the airports.
We couldn't have wished for a better time together. KimKim gets high praise!

Hotel Reviews

Hôtel A la Villa des Artistes

Paris

Small/boutique style. Centrally located in the 6th "district." We did not have the breakfast as part of our arrangement but could see it was quite nice. They have a small outdoor courtyard that was lovely. Overall, a "no frills" hotel but was all we needed for the amount of time we were spending there (most of our time was spent "out & about). I had asked KimKim to keep me on a lower floor and the hotel accommodated that easily. The room was clean and quiet. The beds comfortable. There was construction on the street so there were times the street was closed to cars, making it a little tricky for uber, etc. I would recommend it!

Authenticity & Character

Location

Staff

Of note: our interaction with them was quite limited but all positive

Cleanliness & Comfort

Escale Oceania Aix-en-Provence

Aix-en-Provence

This hotel did not feel as centrally located as we expected. A ride into the center of town was quick and not a problem, however. They have a nice pool area that we made use of any chance we could. They have a restaurant/bar that was open for dinner the night we arrived (Thursday) but, oddly, not on the second night we were there. We ordered food to be delivered from an outside source when the restaurant was closed and, even though they have indoor/outdoor dining seating, we were told we had to eat it in our room. They also have a nice breakfast buffet. The rooms were clean and comfortable, with good temp control. We had a nice window with a view overlooking the pool

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mercure Nice Promenade des Anglais

Nice

Great location on a central corner of The Promenade. We had a spacious room on a lower floor (per request) that was quiet and comfortable. We had been told to expect a "Sea View" room but, unfortunately, did not receive. KimKim was accessible and responsive to us promptly. This hotel had an ice machine (something that I found to be GREAT and not common) and ready access to water coolers. They had a beautiful space for their expansive breakfast buffet that was open to outside. All we had to do was walk out the main entrance in any direction to start seeing the sites, shops, and restaurants/cafes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cassis Village, Calanques Boat Ride & Provence Wines Day Trip

Aix-en-Provence

IF I had to pick, this would be the favorite outing of the trip. What a beautiful day. Camille, our tour guide (we had a small group of 6), was wonderful. She was personable, informative, timely, etc. The village was perfection. Quaint, scenic, walkable, great (fresh) seafood, and so much more. We spent approx an hour on a small catamaran to see the Calanques. Gorgeous! It was a cloudy day so we couldn't see the full beauty of the blue water UNTIL we were driven to the mountain top and looked down. WOW! The views from up there! In between these two things, we enjoyed shopping/strolling to a perfumery and praline shop. We had time on our own for more shopping and to have lunch. Camille recommended several places and we were glad to have taken her up on her suggestion. We had a terrific lunch by the water. After done enjoying our time there (I'd love to return to stay overnight and take day trips from there), we went to a local, family owned winery (Bodin) for a wine tasting. LOVED this day trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Private French Riviera Sunset Electric Cruise

Nice

This was a private boat tour that lasted an hour along the shoreline of the Riviera, between Nice and Monaco. Our guide (Wiliam, in English) was so kind. The catamaran was small and nice. It is solar powered and VERY quiet as a result. The whole area & experience was very peaceful and serene. The views were spectacular from the water. MANY ornate villas perched in the cliffsides and yachts in the water. It was just a very relaxing hour after a full day. We really enjoyed it.

Quality of Experience

Guides, Drivers and Staff

Transport

We took an uber to our meeting point and it was the most scenic, beautiful Uber drive ever! As for the catamaran, so nice. Simple, small, quiet, and private

Perfume Workshop

Nice

This workshop was pretty quick for the amount of people involved (14). The staff member was quite capable and helpful but it felt like we could have benefited from a bit more time. We learned alot about making a perfume that is a scent based on many scents we prefer. We left with a full bottle of our personal creation and had an opportunity to shop in the perfumery after (without feeling like we HAD to). We enjoyed it so much!

Quality of Experience

Guides, Drivers and Staff

Transport

n/a. It was in walking distance from our hotel.

Seine River Cruise with Audio Guide

Paris

This was relaxing and nice. 3 stars may be a bit "unfair" as we were SO tired from travel. It was convenient in that a boat leaves every hour. Although our ticket came with a time, we weren't pressured to be there at a specific time. There was plenty of room aboard for anyone/everyone to have a coveted outdoor seat. I think, because of something we misunderstood (?), we did not have access to the audio portion. However, we were able to hear some of the highlights and, just seeing the beautiful landmarks all around was great. We were able to walk over to the Eiffel Tower from the dock once finished, which was an added bonus.

Quality of Experience

Guides, Drivers and Staff

No real interactions with guides/staff

Transport

Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa

Paris

We were not interested in spending our limited time inside museums all day but definitely wanted to experience the Louvre and some of its highlights. This tour was just right for us. We started spending some time on the exterior grounds, which were very impressive! A group of approx 15 of us were then led through the VERY busy and hectic entrance (and we went through a "secret" entrance that wasn't even as crowded) to an area where the guide explained what we would be seeing on our way to the Mona Lisa. We had been prepared by many a person to have low expectations re seeing the Mona Lisa. I am glad we had fair warning because it was exactly what we were prepped for: CROWDED, small, and no time to stay and admire. Having said that, we wouldn't have missed the chance to see her. After, we were given the opportunity to spend time on our own vs reconvene for a tour through a few more areas. We chose to wander on our own. We saw an exhibit of Haute Couture which was new and fabulous.

Quality of Experience

Guides, Drivers and Staff

Transport

N/A. We arrived on our own in this case.

Marais Pastry & Chocolate Tasting Experience

Paris

This was (unexpectedly & pleasantly) a private tour. We met our tour guide (Aude) for a walking tour of the 4th Arrondissement, which is a nice neighborhood that has a Jewish history and is LGBTQ friendly/dominant today. We learned alot about the history of the neighborhood and visited a Jewish memorial in addition to learning interesting facts and history about chocolate and pastry! The locations for chocolate and pastry tasting each had a story and their samplings were delicious. Aude was a great tour guide!

Quality of Experience

Guides, Drivers and Staff

Transport

N/A. We arrived on our own and all was on foot

Visit the Champagne region for the day!

Paris

We loved this day! We learned so much about how Champagne is made and saw examples of a small winery and a large/industrial one. Our tour guide, Enzo, was very engaging and informative. We loved the small group (6) aspect. There was time to walk around the small town of Epernay to shop and have lunch. We also had the opportunity to tour a beautiful cathedral. At end of day, Enzo took us to the tomb of Dom Peringnon and to a most beautiful overlook of an expansive winery for photos. A very well done and much enjoyed experience

Quality of Experience

Guides, Drivers and Staff

Transport

We really enjoyed our 6 day trip to Santiago, the Atacama Desert, and Mendoza, Argentina. All the hotels we stayed in were wonderful, all of the guides were great. In Atacama, we really enjoyed seeing volcanoes, geysers, beautiful mountains. We had a private Astrology tour of the heavens, absolutely amazing. Our guide, Katrina, was so knowledgeable and excited to share her knowledge and interest in the stars. Now I can find Scorpio and the Southern Cross! Just be sure to bring really warm clothes. The desert gets very cold at night. Our driver and guide, Cote, actually gave me the coat off his back when he saw how cold I was, and had me keep it for a day before he picked it up at our hotel. So kind!
Francisco and Pam were great at helping us pick from all the great tours, since we had limited time. They reminded us of when we would be picked up, made suggestions for restaurants, picked great neighborhoods for hotels, and lined up all of our transportation needs. Definitely a start to finish complete package. I just wish we had planned a longer trip, Next time!

Caterina did a great job with the planning of our trip. I had to make many changes along the way due to constantly changing family schedules, etc, and she was very flexible. all of our drivers for our excursions and transfers were great and communicated really well with us. This is our 4th time using Kimkim and we have referred many friends to your company who have in turn been happy with their trips. We will definitely use Kimkim again for our future travel!

My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was fantastic!!). We stayed at a cute boutique hotel near a metro stop which was perfect for us to get around without relying on taxis for the most part. From there we took the train to Leon where we took in an amazing culinary tour with another fantastic guide. We moved on to Avignon from there and had an amazing experience of a tour of the vinyards and wine and olive oil tasting at the nearby Château d'Estoublon (maybe my favorite experience of all!). We ended our trip in Nice. All of our hotel stays were wonderful with free breakfasts to die for! Transfers to and from airport and trains were booked for us so we didn't have to arrange any of that ourselves. We had one tour in Nice that we weren't happy with and Kimkim immediately responded and refunded part of our payment. I can't say enough about how professional our specialist, Liz and her team were, and how responsive they were to whatever questions we had before and during our trip. We will book again with Kimkim without hesitation!

Hotel Reviews

Hotel West End

Nice

This hotel was lovely and overlooking the Riviera next to the famous Hotel Negresco. It was in a great location near restaurants and shopping. The hotel is beautiful with a red carpet leading from the outside in. Our staff was friendly and helpful and greeted us at our car to help take our bags to our room and recommended a wonderful place to eat as we were hungry when we arrived. Our room was beautiful with a convenient bathroom and nice tub/shower, however, the tub was very high to step in to and my husband has some physical limitations due to an accident a few years ago. He had a bit of trouble stepping into the tub but we managed ok. We did not ask about changing rooms. The hair dryer was a bit different and got very hot as I was drying my hair due to the way it was made so that was a bit inconvenient. Also, we noticed several times when we were in the lobby that there were times that there was no bellhop to help people with luggage as they were getting out of the car and they were lugging it up the stairs themselves.

Authenticity & Character

This hotel is beautiful with a red carpet leading in. The lobby is large and has several nice sitting areas with coffee and water most always available.

Location

Across the street is the promenade by the Riviera. Walking distance to restaurants and attractions.

Staff

Staff was very friendly and helpful although we noticed no bellhop on duty at times when people were arriving.

Cleanliness & Comfort

Our room was clean and beautiful. Tub was a bit high to step into and hair dryer was awkward and got hot when drying my hair. Bed was comfortable and the breakfast was amazing!!

Hôtel Joe M

Paris

This hotel was adorable and in a great location near a convenient metro stop. The staff was welcoming, friendly and helpful and spoke English. The buffet breakfast was amazing with most anything we wanted! The hotel was very clean and within walking distance to the Grand Boulevards metro stop as well as several good restaurants. My only complaint was that our standard room was a bit small and difficult to organize with our luggage. The shower stall in the bathroom was almost too small for my husband who is 5'10" to comfortably shower and wash his hair. And I found the hair dryer very inconvenient as a button had to constantly be pressed for it to work.

Authenticity & Character

Cute and authentically Parisian!

Location

Near a convient metro stop

Staff

Friendly and helpful

Cleanliness & Comfort

Clean but a bit small. Would have to upgrade to a larger room next time!

Hôtel de l’Horloge

Avignon

This hotel was adorable and couldn't be any more central in the heart of Avignon. It is basically near anything you want to see! The staff was friendly and helpful and spoke English with us. Our room was small but fine for the two of us and the bathroom was convenient. The only issue we had was that there were two steps leading down to the bedroom as you walk through the door. My husband has some physical limitations due to an accident a few years ago and found it a bit difficult to navigate those steps. The staff immediately responded and said they would change our room, if needed. We decided that since our stay was short we would stay in the room we were in but appreciated their immediate response to our concern. The buffet breakfast was amazing!! Would definitely stay here again!

Authenticity & Character

Cute hotel with lots of character! Nice breakfast area with amazing breakfast!

Location

You can't get more central than this hotel!

Staff

Friendly, helpful and responsive!

Cleanliness & Comfort

Very clean!

Hotel Carlton Lyon - MGallery Hotel Collection

Lyon

This hotel was absolutely beautiful, clean, and in a perfect location! The staff was friendly and spoke English and gave us recommendations for dining along with a helpful map. Our room was beautiful with a large bathroom and huge shower. It was within walking distance of the Old City which is where we spent most of our time. We would definitely book here again!

Authenticity & Character

Beautiful hotel! Lovely bar and cute elevator leading to all the floors.

Location

Near the Old City and lots of great restaurants!

Staff

Friendly and helpful and spoke English with us.

Cleanliness & Comfort

Nice large standard room with beautiful bathroom and large shower!

Activity Reviews

Small Group Guided Tour of the Louvre

Paris

This was a perfect tour for my husband and I on our trip to Paris. We only had 3 days in Paris before moving on to another place in France so we needed something that was fairly brief but gave us a good overview of some of the best things to see in the Louvre. Our guide was Anaïs and she was perfect! My husband has some physical limitations due to an accident a few years ago and she was most attentive to his needs while directing our small group of 8 to some favorite sights. Would definitely recommend and do this one again!

Quality of Experience

Guides, Drivers and Staff

Wine & Cheese Tasting Experience

Paris

Something got mixed up with our tour so we were expecting something else so this was a bit less than what we expected but still enjoyable. We tasted three Parisian wines and two cheeses with one other couple which we enjoyed. This was held in a wine shop so our host was also the owner and had to stop to wait on customers during our experience. However, we took this time to get to know the other couple we met and enjoy the wine and cheese. If you are looking for a serious wine and cheese tasting experience this may not be your ticket, however, if you want to relax and enjoy good wine and cheese with other tourists, this one was nice.

Dinner Cruise in Lyon: A Culinary Journey

Lyon

This experience was ok but we would rather have had dinner at one of the wonderful Leon restaurants in town. The food was only ok and the wait staff seemed inexperienced. We had a difficult time even finding the boat as there was nothing really to show where we were supposed to meet. The greeting on board was lukewarm and the narration throughout the boat ride was muffled and hard to hear. I would unfortunately not recommend this tour.

Quality of Experience

Food

Guides, Drivers and Staff

Seine River Gourmet Dinner Cruise with Live Music

Paris

This experience was truly amazing! From the time we stepped on board, we were taken care of. We were handed champagne, dinner orders were taken, and wine was poured. The wait staff was obviously experienced and checked on us frequently to make sure our experience was going well. The singer on board was wonderful and really added to the ambiance and the food was excellent! We loved it start to finish!

Quality of Experience

Food, service and entertainment were wonderful and the sights along the river were amazing!

Food

Guides, Drivers and Staff

Monaco Day Trip via Èze & La Turbie

France

This was a truly disappointing experience. The description we were given said we would have a guide that would take us around Monaco to see the sights, including the Prince's Palace and the casino. We basically had a driver that dropped us off in Monaco and told us he would pick us up in 1 1/2 hours. We had no idea where to go or what to do and didn't have time to get on a tour bus. We went to the casino, saw a small harbor and walked back to the van. Very disappointing as this was something we were really looking forward to. I don't even know what La Turbie is because we didn't actually go there. We went to a perfume factory and had a very quick tour then the driver took us to Èze, dropped us off, and said he would pick us up in 40 minutes. We barely had time to walk up the hill and back down. Not sure what happened here but it was definitely a waste of time and left us very disappointed.

Quality of Experience

Not what was advertised

Guides, Drivers and Staff

Driver gave no information, dropping us off without any direction of what we could see.

Transport

Driver sped along curvy roads which felt a bit unnerving.

Culinary Walk in Lyon Old Town

Lyon

This activity was a favorite of our 12 day tour of France! Our guide, Shirine, was excellent and took great care of our 10 person group. The stops we made throughout the tour were perfect. The meats and wine, followed by the cheese and wine, amazing! Shirine told us a lot of history of Leon throughout the tour. Three hours passed by very quickly! I would definitely recommend this tour!

Quality of Experience

Guides, Drivers and Staff

Private Château Wine & Seasonal Food Pairing

France

My husband and I were on a 12 day tour of France with Avignon being one of the cities we visited. This chateau was about 30 minutes away by taxi. It was one of the best and most memorable activities of our trip! We went in mid-May which was before wedding and high tourist season started so the chateau and gardens were open to us. Normally, they are closed off if someone has the chateau booked for a wedding event so I would recommend going during low-tourist times. Our guide took us all around the gardens, olive groves and vineyards and gave us some history. She was wonderful! We then went into the chateau for our wine and olive oil tastings. This was a beautiful experience! We decided to stay for lunch which was outside under a magnificent, old tree and the food was excellent, definitely worth the splurge! I would recommend this tour for sure and would do it again!

Quality of Experience

Guides, Drivers and Staff

Rachel was so helpful in curating our Scottish Highlands tour! She was very responsive and addressed all concerns we had. From transportation and hotel check-in as well as local guides, logistics went smoothly and we had some excellent guides explaining the history and landscapes. Will definitely use KimKim again in future trip planning and High Point Holidays for UK travel.

Hotel Reviews

House Of Juniper

Broadford

Cabins were perfect for an extended stay. Bed wasn't the most comfortable but cabin was clean and kitchen had all appliances that were needed.

Authenticity & Character

Location

More outside of center of Portree but worth the trek to be in a location that is more peaceful with better views.

Staff

Cleanliness & Comfort

Blackfriars Hotel

Inverness

In an older building but has lots of character and unique decor in each room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Market Street Hotel

Edinburgh

Very clean and spacious room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Perle Oban Hotel & Spa

Oban

Great location right in the midst of all activity in Oban. Rooms are smaller but clean. Good view of the harbor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer

Scotland

Seamless airport pick-up and friendly driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Oban Distillery Tour

Oban

Quality of Experience

Guides, Drivers and Staff

Private guided tour with driver/guide in Skye

Scotland

Keith was a very knowledgable driver and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

Cruise of Mull, Iona and Staffa Islands

Scotland

We missed the ferry from Mull to Iona and Staffa as directions were not clear on what bus to get onto when we got off the ferry at Mull. We ended up on the opposite side of Mull in Tobermoray but it was a pleasant day regardless.

Quality of Experience

Guides, Drivers and Staff

Transport

Fantastic trip to Morocco!

Had a really great experience with Sharon and her team. As an overall experience, I would say she listened to my wants and needs, and planned our trip accordingly. She was also amendable to working with our pre existing accommodations and tailoring the tour around that. From start to finish, everything ran smoothly. Her hotel recommendations were spot on.., perfectly located and really luxurious! I also felt that the nights and times she recommend were perfect.

Our driver, Rachid, was outstanding and provided excellent service. He was never late and kept us on a perfect schedule. Most of our private tours were great and I really enjoyed them….

I previously was working with another planner for this trip and I felt he didn’t understand my style of travel. After switching to sharon, the trip really came together.

All of the guides were very professional, prompt and helpful. The accommodations were great. The app was very helpful for reference and we loved the itinerary that was exclusively made for us from our interests.

Hotel Reviews

PortoBay Marquês

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Authenticity & Character

Location

Amazing views from the cliffs

Staff

Very helpful

Cleanliness & Comfort

Villa Oniria

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms needed repairs and deep cleaning

H10 Corregidor Boutique Hotel

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room Mate Alba

Madrid

Authenticity & Character

Unique decore

Location

Close to everything

Staff

Cleanliness & Comfort

Activity Reviews

Catamaran Excursion to Benagil Caves & Carvoeiro Beach

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tuk-Tuk Tour

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon Culinary Food Experience

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sintra Heritage Hike: Hidden Secrets

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Private Half Day Excursion to Nazaré

Lisbon

Our driver was very knowledgeable and also took us to another stop on the way back to Lisbon. He was very accommodating.

Quality of Experience

Guides, Drivers and Staff

Transport

Lagos & Ponta da Piedade Bike Tour

Spain

Views were amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Culinary Experience

Madrid

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was great!!

Transport

4X4 Algarve Sunset Experience

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Experience

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Andalusian Market Visit & Cooking Class

Seville

Loved the cooking class and enjoyed the authentic paella!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Seville City Bike Visit

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey

Spain

Loved the hike thru the canyon!

Quality of Experience

Guides, Drivers and Staff

Our guide was exceptional! He grew up in the canyon and gave wonderful insight to his experiences.

Transport

Guided Visit of Alhambra & Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

The Milos guide Michael was fabulous as was our kayak guide (husband and wife) on Naxos. It was a rescheduled kayak tour and I am so grateful we were scheduled for this one.
Angela is a must and the best!! Always emanating kindness she went above and beyond each and every time.
From her patience as we changed our trip around in initial stages to last minute changes, she was there and a lifeline. The bonus of checking in for our ferry trips was also such an added touch and I know she cares and loves her work.
Honestly, it was a dream holiday and one we will not forget, in part by Angela's confidence and trustworthiness. The experience allowed my stress levels the stay low and just enjoy!
Because Greece...we will be back!

Hotel Reviews

Belle Epoque Suites

Athens

This was a fun and quaint hotel. Close to everything you need and still quiet at night. The elevator is a must!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Santa Maria Village Resort and Spa

Milos

Great room, beautiful breakfast. Walking distance to the beach and downtown restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Antony Suites

Naxos

My favorite of them all. Great room, absolutely best breakfast. Anna goes above and beyond.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blue Dolphins Hotels & Villas

Firostefani, Santorini

We had a private patio and jacuzzi and oh my goodness the view!! Loved that is was in a smaller town and quiet. Good breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

14 Reasons Why

Athens

We were actually only in this hotel for about 6 hours as we had an early flight. It had character, but was too small for us to want to stay there for multiple days.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Naxos Old Town, Castle & Portara Sunset Walking Tour

Naxos

This was a great and short historical tour that gave some fabulous history of the island. Learned so much.

Quality of Experience

Guides, Drivers and Staff

Athens Highlights Mythology Tour

Greece

This tour was so informative. The pace was comfortable and next thing you know you were standing at the Parthenon! We enjoyed all the history we learned without spending all day on an excursion.

Quality of Experience

Guides, Drivers and Staff

Best of Milos half-day tour

Greece

Michael was the best and I fell in love with Milos after learning so much of their history. It was great to be able to ask questions and talk with a local. Loved that it was a private tour also.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking Kalandos – Rina Cave / Day Trip

Naxos

We ended up on a shorter kayak trip due to the winds, and it was the best experience I could of asked for. The husband and wife team were precious and made all of our experiences personal. They love what they do and they will make sure everyone is safe and having a great time.

Quality of Experience

Guides, Drivers and Staff

Transport

We found Kimkim's travel planning to be very helpful with regard to finding the hotels and arranging transportation during our stay. Jane was very patient and responsive during the planning process, and we were always able to reach either Jane or Pauline when we needed assistance during the trip.
The hotels were all very nice and unique. We especially liked the White Hart Royal hotel in Moreton-in-Marsh, as well as the afternoon tea there, which was lovely. We had no problem carrying our bags, but some people might need to know that there are no elevators in the first two hotels. The Park Plaza hotel in London was excellent, too, and the location was great. The drivers were all very prompt and courteous, and their vehicles were in great condition.
Regarding the road book, we have a few comments / suggestions:
- The book listed a specific time to go to Stonehenge (2 p.m.) and did not clarify that we could go at any time or that it would be better to go in the morning (10 a.m.), especially when the day's itinerary was revised to include Salisbury cathedral that afternoon.
- The staff at Salisbury cathedral said we did not need the "all-in-one" Stonehenge + cathedral ticket and that it should be refunded because the regular cathedral tour was unavailable during the flower festival. (We realize that Kimkim had to buy a special ticket for entry during the festival.)
- We did not realize there was a Stonehenge bus stop about one block from our hotel; the instructions sent us to the stop at the train station, a 15 to 20-minute walk.
- The book did not clarify the class of train ticket for the Oxford trip, coach or first. Fortunately, we sat in coach; for the price, first would have been a nice touch.
- Pauline provided very useful directions for taking the Underground from Paddington station to our hotel in London. Perhaps this could have been included in the road book, along with a one-day Underground pass, as well as information on how to pay for additional tickets (with a simple credit card swipe). We had no problem taking the Underground.
We will definitely consider using Kimkim for future travels!

Activity Reviews

Oxford: University and City Walking Tour

Oxford

This was one of our favorite activities. We enjoyed seeing the architecture and learning the history of the university. The walking tour was a good length, the student guide was very informative, and we got to go inside Trinity College. It happened to be graduation day, so the town was extremely crowded, but on the plus side, we got to see the students in their graduation gowns, and the atmosphere was happy and festive.

Harry Potter Walking Tour in London

London

Alex, our guide, was full of enthusiasm and made the tour fun even for those of us who weren't Harry Potter superfans. We discovered some new parts of London and enjoyed the walk very much as we learned a lot of new things.

Entry into the Roman Baths

Bath

The museum at the baths is very extensive and well worth the visit.

Stonehenge tour from Salisbury

Salisbury

It's always gratifying to see such a famous sight up close, in person. We enjoyed the walk through the field to get there.

Full day in the Cotswolds with small group and driver/guide

England

Jason, our driver, was the best! He conveyed a lot of information in a relaxed and entertaining manner. This was a good introduction to a very large area.

My husband and I decided to use KimKim to help plan our honeymoon to Chile, and we are glad we did! We have never used a service like this before, and with all of the tasks of wedding planning figured it would be very helpful. Camilla was wonderful in helping us to plan the itinerary, including hotels, excursions, and drivers. We loved the initial questionnaire where we gave some guidance on what we were looking for (adventure, seeing many parts of the country, the types of hotels we were looking for etc.), and we were able to communicate over several weeks with some changes that created the best personalized itinerary for us. Camilla was helpful, responsive, and patient through it all. One of the most helpful parts of KimKim was the whatsapp group that was created the day before our trip, where we could message anytime with questions/ changes, and we got a response within minutes. This was particularly helpful when we inevitably had some flight delays (12 flights total!) that impacted our next stop, and Camilla and associates were able to make the changes quickly. We also loved the travel voucher (itinerary) that was sent to us with all of our excursions, hotels, dates, and flights that we are able to pass on to family members who were curious about where we were/ what we were up to. Having shuttles/ private drivers arranged through KimKim was so useful, making us feel safe that it was pre-arranged through a reputable company. As it was our honeymood, Camilla and her team planned a couple of special things for us that we really appreciated! We would absolutely use KimKim again and recommend it to others.

There are very little changes we would make, after now going through it all, to the itinerary, and here are our reviews:

San Pedro de Atacama (3 nights):
Hotel Domos San Pedro - quiet, safe, welcoming, unique place to stay, had all of your basic needs. A short 10 minute walk to "downtown"
Tours - Astronomical tour, Valle de la luna, Tatio Geysers, Salt flats (would recommend them all)

Punta Arenas (1 night):
Hotel Boutique La Yegua Loca - the CUTEST hotel there is. Friendly, welcoming staff, this place has tons of character, beautiful rooms, and the best breakfast we had the whole trip.

Puerto Natalas (2 nights):
AKA Patagonia (hotel) - this was a unique place to stay 10 minute drive outside of the town. We would only recommend with a rental car as the hotel is out of the catchment of tour pick ups, and there are no staff on site to support with calling taxis.
Tours - grey glacier, Torres del Paine national park panoramic tour (would recommend both)
Local Guide: Jose Luis - Jose was perhaps the best part of booking through KimKim. He was a fantastic tour guide, very knowledgeable on our private Torres del Paine tour, very kind and welcoming, and went out of his way to support us through our time here. We arrived to AKA Patagonia and the hotel staff had not sent us our check in code (no staff on site/ they sent it 4 hours after check in time), but Jose was able to call them and support with our check in. He went out of his way to help us call taxis at all hours (as we do not speak Spanish), and gave incredible recommendations for places to eat. Thank you Jose! You have made our trip so memorable.

Santiago (2 nights):
Hotel Eco Boutique Bidasoa - our favourite hotel... the location, dining, character was all fantastic! even the smell of the hotel was amazing! This is where we would stay if we went back to Santiago
Tours: food tour, winery tour/ Valpariso with our fantastic guide Angel and his wife/ driver Jenny who made accessing all of the stops on the food tour seamless. Angel was knowledgeable and very friendly, thank you!

Rapa Nui (3 nights):
Hotel Gomero - very friendly, safe, loved the pool, a short 10-15 minute walk to downtown that did not feel too far
Tours - Full day Rano Raraku and Anakena beach (would recommend), half day Orongo Volcano (would recommend), half day Ahu Akivi and Tahai tour (felt it was not needed with the other two tours, and would have preferred a half day at the beach instead)

Santiago (1 night):
Hotel NH Santiago - comfortable, clean, good food however we loved our other hotel in Santiago so much we had wished we went back there (Camilla did recommend this however we asked to switch to be in walking distance of the Cerro San Cristobal, which we did appreciate when we were there).

Thank you for a fantastic trip KimKim!

Hotel Reviews

Hotel Gomero

Hanga Roa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

5 stars all around! Fantastic restaurant and breakfast (included), amazing character and room size. Great location. The place even smelled great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Ciudad de Santiago

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique La Yegua Loca

Punta Arenas

The cutest hotel we have ever been to! So much character, great view, the best breakfast we had on our whole trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Domos San Pedro

San Pedro de Atacama

Friendly + welcoming, has basic needs. Not luxury but quite comfortable. Breakfast was good! About a 10 minute walk to the main street

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AKA Patagonia

Puerto Natales

Unique stay and experience. There are no staff on site, they provide check in codes via WhatsApp. Our was not sent until 4 hours after check in/ there was no response from staff until this time, however our local guide (not through the hotel) was able to contact the staff to get us checked in. Would recommend only with a rental car as it is out of catchment for tour pick ups, and we did not speak spanish for calling taxis. Taxis were quite quick and reliable though!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Tour Orongo Volcano

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Round Trip Navigation

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Easter Island! - Transfer to the hotel

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Good Bye Easter Island - Flight to Santiago

Chile

Driver was 30 minutes late, but KimKim staff were great at helping us get in contact with him! And the delay did not impact our travels. Thank you!

Quality of Experience

Guides, Drivers and Staff

Transport

Torres del Paine National Park - Panoramic Tour

Chile

Our guide, Jose Luis, was incredible! Request to book with him!

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

N/A - excursion was cancelled but wished we could do it!

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit the Tatio Geysers - Morning Tour

San Pedro de Atacama

An early start but worth it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Visit to "Valle de La luna "

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Ahu Akivi & Tahai - Visit a Ceremonial Site

Easter Island

Fantastic tour, but felt it was not necessary with the other 2 amazing ones we did. Wished we spent a half day at the beach instead

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting, Valparaiso and Viña del Mar- Private Tour

Chile

Would absolutely recommend travelers get out of Santiago to see the wine region. We wish we did more of this!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip to Greece with the help of Aggeliki. She really took our plans to heart and built a trip that maximized our time there! We wanted to make sure we saw as much as we could and our private tours were great. Maybe I should have even trusted her when she said we should plan another half day on our own but we loved what we saw. One addition we would add is to hike up Filapappous Hill and see the city and the Acropolis from another perspective. It was a great trip.

Hotel Reviews

O&B Athens Boutique Hotel

Athens

O&B was great for traveling with our 2 adult kids. We liked its convenience to everything and especially Psirri where we thought the restaurants were great and more authentic than in the city center. The surrounding area is not top end but the accommodations were super updated and they had superb free breakfast each morning. I would stay here again!

Authenticity & Character

Location

Great location to Psirri and other parts of the city

Staff

Their staff was superb!!! Both the front desk and breakfast servers !!!

Cleanliness & Comfort

Really updated rooms and bathrooms

Heavens Edge

Santorini

Heaven’s Edge is just a truly unique setting. Our apartment was in the middle of the terraced rooms and included 2 full bedrooms and a jacuzzi that overlooked the sea. Super clean and wonderful people.

Authenticity & Character

Location

There’s not a lot like this location nestled in the side of the mountain of Santorini. Be aware that you will have to walk up and down LOTS of stairs. It was fine for us but we reminded ourselves not to bring our 85y/o parents.

Staff

Staff was wonderful. LOVED the breakfast each morning and they really helped us with anything we needed.

Cleanliness & Comfort

Bohemian Suites Athens

Athens

This was probably in a nicer location than our first hotel but was totally different. A bit more authentic/quaint but also a more like a VRBO

Authenticity & Character

Location

Didn’t get to know the area well

Staff

Staff not as available but very nice.

Cleanliness & Comfort

New bathrooms

Activity Reviews

Panoramic Tour 2025

Santorini

Athens Highlights Mythology Tour

Greece

Our guide was wonderful but I wasn’t as interested in the mythology as the real history. She did a good job making sure that happened. She also gave us the recommendation to go to Fillapappous Hill which we really enjoyed.

Private Jeep Tour to Delphi, Mount Parnassus, and Arachova

Athens

Even with a rainy day, this was still excellent. One note: DO THE MUSEUM BEFORE you do the walk up Delphi. Our private guide knew a lot but I think the museum is well worth it.

Reservation at Oia Gefsis (no meal included - only a reserved table)

Greece

It was a beautiful view but we may have been better off just eating at the restaurant near our accomodations. It was VERY expensive.

Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera

Athens

Catamaran Sunset Cruise 2025

Santorini

Great trip despite being a bit windy and cooler than expected. Very nice crew who were entertaining and gave us lots of good information. That was really important that they did share information about the island and area and I could have even used more.

Full-Day Tour of Mycenae, Nafplio, Epidaurus & Isthmus Canal

Athens

This was a very long day (and our last) and at first we were concerned about the amount of time, but in the end it was very interesting. Where possible do the museums attached to the sites to learn more.

My wife and I went to Italy, Vatican & Switzerland. We used the high speed trains to go between cities and regions which was exciting and clean. We both wanted a custom trip tailored to what we wanted to do, see and experience. KimKim took all our ideas and they suggested a few more. They checked-up on us with What’s App text each day. They put the trip all together with our train tickets, private drivers/transfers, clean 4 star boutique hotels that were within walking distance of must-see’s. They don’t do air travel. They suggest restaurants or you find your own. We had cooking class and dinner in people’s homes because we wanted to learn their culture and dishes. We had an experienced as a couple, and not the cookie-cutter herd feeling. We were not listening to other Americans, we were hearing locals speak different languages and we had fun trying to communicate and thankfully most know some English. Our trip was seamless and our drivers were always there to pick us up and our tours were all private as we requested. Let your travel budget be your guide. We saw more places and did more things than we could have using the”package” deals. Hats off to them; I have to recommend them because they deserve it!

Hotel Reviews

Agriturismo Il Colle

Bellagio

We had a veranda view of Lake Como that wowed us. The veranda was big. We loved the room and service.

Authenticity & Character

The view and service. Breakfast is great. It’s on a hill so walking is challenging. You might want a cab to restaurants.

Location

It is near the Gardens of Villa Melzi.

Staff

Mary was attentive to our needs

Cleanliness & Comfort

Clean, roomy, The big windows and doors open for fantastic views. Also has a small washing machine and veranda dry rack.

Casa Montani Hotel

Rome

Andrea was incredibly helpful. His restaurant suggestions are the best. It’s within steps of everything important to see.

Authenticity & Character

It doesn’t look like a hotel. It’s got eight rooms that are well kept and a little turn of the century looking elevator I loved.

Location

Centrally located, quiet and very clean.

Staff

Andrea makes the stay great!

Cleanliness & Comfort

Not your regular hotel. You get a key to a large front door where there are little offices and you walk to the elevator and up to your room. Simple,clean, smart location in a good area.

Hotel Steffani

St. Moritz

Swiss feel with a close view of the Matterhorn out of your balcony!

Authenticity & Character

Very Swiss

Location

Close to everything, we took the gondola up to the top of the mountain, had lunch and came back down!

Staff

Always available

Cleanliness & Comfort

Very good

Activity Reviews

Dinner Experience in a Local Home Restaurant

Rome

We can’t say enough about going to these people’s homes and making pasta,cooking it including tiramisu!

Quality of Experience

Wonderful people

Food

Authentic homemade food!

Guides, Drivers and Staff

Transport

All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour

Rome

This is how you see it all and save your feet! Jacomo put us in the right spot everytime.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour: Positano, Amalfi & Ravello

Italy

Our private driver Francisco knew the area and all the views. We would get spots and no one else was around. That meant he had greater knowledge and gave us an extra advantage. He brought us to an incredible restaurant with the best water view.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of the Villas with local guide from Bellagio

Lake Como

Fantastic guide, we saw more views and sites on this one trip than several put together.

Quality of Experience

Guides, Drivers and Staff

Transport

My daughter and I traveled to Denmark and Norway to celebrate my 75th birthday. We started the trip in Copenhagen and ended in Oslo so we had city experiences on both ends. In between, we explored Bergen and Flam, enjoyed outdoor activities and spectacular landscapes. All the hotels were excellent choices and we used public transport to an from airports, except on the last morning when an early taxi took us to airport with our bags.

Having never been to either country, we relied on Kadri to arrange the itinerary and special excursions. She was incredibly attuned to our interests. Our Huggae tour in Copenhagen was a wonderful introduction and we enjoyed the guided bike food tour as well. We had plenty of time to explore museums and arrange delicious dinners--what a special food scene. I arranged the "scaffolding of the trip" and my daughter did extensive research on museums and restaurants. We especially loved the Louisiana modern art museum a little ways out of town.

Bergen is a special place and our hotel was located in the heart of the Unesco area. The ferry on the fjord to Cornelius restaurant was such a special experience that Kadri arranged for us, and we enjoyed meeting the owner, Oyster Dundee, and his stories about the film, The Menu, inspired by the writers dinner there. Kayaking was a highlight and our guide was wonderful. While expecting rain, I think we brought the California sunshine with us and had perfect weather the entire trip. Norway in a Nutshell travel from Bergen to Flam is not to be missed and we especially loved the ferry on the fjords--what a blissful sail on the upper deck.

Flam was super fun, we hiked on our own the first day and enjoyed a guided hike the next day. Cycling along the fjords is majestic. Thankfully, we were leaving Flam the day the big cruise ship pulled in, not sure how Kadri arranged that or if it was coincidence but it worked for us.

Our final stop was Oslo, with lots of walking, shopping, eating and museums. Outdoor sculpture park, the Folk Museum (not to be missed) and the Munch museum were all easily accessible--public transport in Oslo is wonderful and easy to navigate, but we also walked a lot which allowed us to see lots of details. On our final day, we booked a floating sauna on the fjord which was so much fun.

Kadri, thank you for the memories!

We had a wonderful 9-day trip to Turkey thanks to the efforts of Berat at Kimkim travel, and the knowledgeable guides she arranged, Volkan and Ozan, in Istanbul and Izmir.

My son and I wanted to do a history focused tour for this first trip to Turkey and with just that high level guidance, Berat produced an itinerary that covered successive periods all the way from Ancient Greek and Roman sites (Pirene, Ephesus) to Istanbul’s layers of empires (Roman to the Ottoman) and the after effects of the Turkish-Greek population exchange in Cyprus in 1923. We saw the main sights (Hagia Sophia, Blue Mosque etc), but also some unexpected gems with interesting side stories (observed Sunday mass at the seat of the Orthodox Church near Balat).

(It turns out tour-guiding is a major in college in Turkey, combining history, geography, art history, communication, archaeology and more. It totally makes sense: the serious focus produces high quality guides who lead tours for visitors to Turkey as well as Turkish groups visiting other countries.)

Towards the end of our trip, we wanted to see more modern art and our guide helped us fit in the Istanbul Modern, various artsy places in Kadikoy (Asian side) and art galleries back on the European side.

Hotels, planes, taxis and even metro rides were included in the trip cost, but lunch/dinner and guide tips were not paid ahead.

The trip was on the expensive side, but this was a solid introduction to Turkey and we left wanting to come back soon.

Thank you Berat for this memorable trip.