Kimkim Trip Reviews

4.8
Based on 15,954 ratings
Read 15,954 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Austin and New Zealand was absolutely amazing. The guides a...
Australia | Oct 3 - Oct 28, 2023

Ed
Ed S.
Scottsdale, AZ | Reviewed on Oct 30, 2023
Our trip was absolutely amazing. The guides and drivers that we were pair with were all top notch. Our Local Specialist Connie was amazing, we had some last minute changes that were need for some things and she was able to take care of everything for us flawlessly. Read more

Our trip was absolutely amazing. The guides and drivers that we were pair with were all top notch. Our Local Specialist Connie was amazing, we had some last minute changes that were need for some things and she was able to take care of everything for us flawlessly.

Hotel Reviews
Hotel St. Moritz
Queenstown

On a hill a a top the downtown area with unbeatable views

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Staff
Cleanliness & Comfort
QT
Sydney

Very nice upscale hotel in a great location. Walkable to everything in the city.

Authenticity & Character
Location
Walkable to everything
Staff
Cleanliness & Comfort
Port Douglas Peninsula Boutique Hotel
Port Douglas

Short walk to the center of town as well as 4 mile beach. Great pool and service for a nice relaxing day.

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Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt
East Melbourne
Authenticity & Character
Location
A bit of a walk from the center of the city but the free tram system makes moving around the city easy.
Staff
True 5 star service
Cleanliness & Comfort
Sofitel Auckland
Auckland

Very nice hotel on the Harbor with beautiful views of the city.

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Location
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua

Small boutique hotel located right in the heart of the town.

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Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Oct 30, 2023

Hi Ed,
Thank you for taking the time to write this wonderful review. It was a pleasure to put this trip plan together. I am very lucky to have sampled all the iconic places you visited and I loved to share those with you and your wife.
We would love to help you to put together another wonderful trip. We have an extensive number of destination we service and we will be delighted to assist you again.
Thank you again!
Connie

Best Trip Ever to Peru with the Best Planning by KimKim, Peruvian Soul and Anne!
Peru | Oct 10 - Oct 23, 2023

Rachita
Rachita A.
Harrisburg, PA | Reviewed on Oct 30, 2023
The entire trip was planned so well by Anne and the entire Peruvian Soul company. My tour guides Nancy and Daniel were super friendly and knowledgeable about the different parts of Lima, Ollyantaytambo, Machu Picchu and Cusco. It was so nice to have the trip planned out with different excursions and plans already made, including all the transfers in super comfortable shuttles with great drivers, tons of leg room and space to spread out. Anne even came to the airport pickup to help me... Read more

The entire trip was planned so well by Anne and the entire Peruvian Soul company. My tour guides Nancy and Daniel were super friendly and knowledgeable about the different parts of Lima, Ollyantaytambo, Machu Picchu and Cusco. It was so nice to have the trip planned out with different excursions and plans already made, including all the transfers in super comfortable shuttles with great drivers, tons of leg room and space to spread out. Anne even came to the airport pickup to help me acclimate and answer any questions along the way to the first hotel. The hotel's chosen by Peruvian Soul were the perfect hotels! From Luxury in Lima at Hotel B, to a convenient stay at Sumaq in Aguas Calientes and the centrally located Wnydham in Cusco, I enjoyed every stay.

Peruvian Soul was also very on top of the communication throughout the entire trip. I had multiple points of contact whom I could ask questions to or get any updates during my stay. The best part of working with Peruvian Soul, Anne and KimKim was the flexibility. I wanted to make a change to the itinerary during the trip and they were able to cancel a tour and get me into a different experience, literally overnight. So responsive and everything was run on time and super smoothly. I would highly recommend using KimKim and Peruvian Soul for anyone planning a trip to Peru.

Muchisimas gracias a todo los personas que me ayudan durante este viaje!

Hotel Reviews
Hotel B
Lima

Beautiful boutique hotel in the bohemiam Barranco neighborhood. Close to many restaurants, stores and art galleries. Great beds and water pressure in the bathrooms. Beautiful and delicious breakfasts included as well as afternoon tea and snacks every day. Great bartenders and food at the on-site restaurant. Very nice rooftop bar with a view to the Pacific Ocean as well. Definitely stay here for luxury, ambience, service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sumaq Machu Picchu Hotel
Machu Picchu

Great one night stay at this luxurious hotel. Recieved a welcome drink as I checked in and the bed was just so comfortable. Dinner at the restaurant was a gourmet three course experience and breakfast buffet the next day was also delicious. I loved the marble bathroom with the amazing rain shower and Locitaine products. Highly recommend staying here for a night or two during your Machu Picchu visit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Cusco
Cusco

Very well located right near the main Plaza de Armas in Cusco city. Beautiful property with an inner courtyard to sit and enjoy the ambiance. Breakfast buffet was nice and full with an assortment of Peruvian and American specialities. While the room was a bit on the smaller side, it was well appointed and functional.

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Location
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Cleanliness & Comfort
Activity Reviews
Walking food tour at Barranco
Walking food tour at Barranco
Lima

This was much more than a food tour as we visited art galleries, historical sites and shops as well as eating different traditional Peruvian foods along the way. I enjoyed my day with Nancy learning about the history of Barranco and it's food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Must sees in Lima
Must sees in Lima
Lima

I had a great time on this tour with my guide, Nancy. We had plenty to talk about and see, and I felt like I really got to understand the city better. Nancy was personable and chatty, which made the day even more enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Peru

I enjoyed this whole day, even though the guide was a bit delayed due to traffic. The driver was accommodating and we met up with the guide shortly after. I loved the lunch in Ollantaytambo and the tour of the Inca ruins, although it was a bit of a hike. I felt a little underprepared for the physical exertion, but overall, the day was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Chuncho Restaurant
Lunch at Chuncho Restaurant
Sacred Valley

I really enjoyed the lunch at Chuncho Restaurant. The food was delicious and the atmosphere was pleasant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Visit to Machu Picchu
Morning Visit to Machu Picchu
Peru

Machu Picchu was a memorable experience, although I wished for a bit more history or explanation of the site from the guide. The one-on-one tour was great, but it felt a bit impersonal. It could have been improved with more engagement from the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Walking City Tour with San Francisco Church
Cusco Walking City Tour with San Francisco Church
Cusco

I really enjoyed the walking city tour of Cusco. Being a private tour, we were able to tailor the day to my interests which included visiting an additional cathedral and shopping for specific souvenirs. The flexibility and personalization of this tour were top-notch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 30, 2023

Hello Rachita,
Thanks for taking the time to leave a review. It was lovely to meet you and help you plan this memorable trip to Peru and to know that you had a great time throughout all your stay it's priceless.
It's always good to know you had a great time with your guides, they are always happy to receive these comments. Regarding last-minute changes, we are always there and try to help as much as we can!

I wish you the best in your future trips, and hopefully, we meet again!

Bucket list hiking holiday in Patagonia
Patagonia | Oct 14 - Oct 28, 2023

Lindsay
Lindsay S.
Canada | Reviewed on Oct 30, 2023
We had a great trip, and couldn't have done it without the help of Kimkim. Read more

We had a great trip, and couldn't have done it without the help of Kimkim.

Hotel Reviews
Hosteria El Puma
El Chalten
Urban Suites Recoleta
Buenos Aires
Hotel Boutique La Yegua Loca
Punta Arenas
Hotel Boutique Le Reve
Santiago
Hotel Kosten Aike
El Calafate
Hotel Las Torres Patagonia
Torres del Paine
Refugio Frances
Refugio Paine Grande
Puerto Natales, Chile
Refugio Grey
Torres del Paine National Park
Hotel Lago Grey
Torres del Paine
Activity Reviews
Perito Moreno Glacier Mini-trekking
Perito Moreno Glacier Mini-trekking
El Calafate

A full day activity, but really fun!! Our guide for the actual walk was particularly great.

Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile
Santiago City Tour
Santiago City Tour
Santiago

Our guide was excellent -- extremely knowledgeable and enthusiastic. Unfortunately, I had my gold necklace grabbed from around my neck while walking!

Kayak to Grey Glacier
Kayak to Grey Glacier
Chile

Our experience was cut short because of the windy conditions which was disappointing. Our guides, however, were very capable.

Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile

The boat was full of boozed up tourists looking for the perfect selfie... But still fun! We didn't realize there would be quite a long windy walk from the boat to the hotel with our big packs on. Not a problem for us, but not sure how some of the other folks fared.

Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Then dancing was glorious, but the whole event was clearly catering to tourists. Felt very rote, and although the elegance of the property has been preserved, some of the guests were wearing shorts and running shoes... Kind of sad, really.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 30, 2023

Thanks, Lindsay. We appreciate your kind words and we are so happy Patagonia was an enjoyable adventure for both of you. Here's to wishing you many more fun trips to come!!
All the best,
Lorena and the Kimkim team

Kimkim made a bucket list trip fantastic
Peru | Oct 18 - Oct 23, 2023

K
Keshigaa P.
Canada | Reviewed on Oct 30, 2023
I first heard about Kimkim from a friend who used them to book a trip to Peru. She spoke highly of both Kimkim (and Cusi travel who was the local agency Kimkim set both of us up with while in Peru). Take it from both of us who've gone through the experience, the extra cost is 100% worth the money to book a private tour via Kimkim. Kimkim and Jessica were fantastic in helping create a Peru trip on such as short time frame as we had about 2.5 months to plan the entire trip. Jessica was... Read more

I first heard about Kimkim from a friend who used them to book a trip to Peru. She spoke highly of both Kimkim (and Cusi travel who was the local agency Kimkim set both of us up with while in Peru). Take it from both of us who've gone through the experience, the extra cost is 100% worth the money to book a private tour via Kimkim.

Kimkim and Jessica were fantastic in helping create a Peru trip on such as short time frame as we had about 2.5 months to plan the entire trip. Jessica was always quick to respond back to our replies, make changes to our itinerary and provide suggestions that suited what we were looking for. We went through quite a few itinerary changes as our dates shifted slightly along with working with our flights and she she was always on top of it all. We left heading to Peru with a wonderful itinerary and no worries at all.

Our trip to Peru focused on Cusco and the Sacred Valley due to time constraints but the entire trip was wonderful. The entire group left feeling as if we had seen the key places and not once did we feel rushed by our tour guide or group (even when timing was getting tight and we started worrying, not once did our guide make us feel like we needed to rush and we were always on time). Our main tour guide was Valeriano from Cusi travels and he was fantastic. He was able to answer all our questions, always kept a pace with us when the altitude impacted our physical abilities and you could see his passion for the Incan civilization. He also never made us feel like we had to buy something if we stopped at a stall/store like other guides outside of Kimkim made us feel, he was always punctual and he always knew the next day's itinerary and was great about sharing it with us so we never were uncertain. He was super knowledgeable, with great English. Even our drivers were great, encouraging us and always jumping out to help us with bags or holding something so we could safely and easily get in/out of vehicles.

The hotels we stayed in were great, with helpful staff, clean rooms and free breakfasts. The Cusco hotel was better than the smaller towns which is to be expected but at no point did we feel unsafe, felt like the rooms could be cleaner or that we weren't getting our money's worth. They also all had safe to eat at restaurants built in or very close by so we never had to worry about not finding safe food in the area.

Overall for having such a short time span we loved our Peru experience and are super happy we went with Kimkim. There wasn't a single complain amongst the group except that we wished we were able to go longer. I highly recommend Kimkim and Cusi travel for any Peru trips.

Hotel Reviews
Casa Andina Standard Cusco Plaza
Cusco

We booked a 3 person room for both stays (starting and ending our trip). The staff were always welcoming, and happy to answer our endless questions for help. The luggage storage is very secure, the rooms were clean (our 2nd came with a balcony that let us enjoy some fresh air) and the rooms are a decent size. There's extra bedding which came in handy for when we got cold. The location is fantastic being a minute walk from the main Cusco plaza and surrounded by lots of stores, great restaurants and amenities. It's a bit busy and there's firecrackers that can cause some noise but it didn't bother us. It does take about 30 minutes or so to get to/from the airport depending on traffic but it's a high tourist area and there was lots of police presence around so we never felt unsafe. The breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pakaritampu
Ollantaytambo

The hotel is clean with decent sized rooms. It does seem a bit older than our Cusco hotel but it still quite a comfortable stay. There are individual buildings so do anticipate having to go outside to get to the front desk or restaurant. Our building also had a 2nd floor via stairs and I didn't see an elevator although there may have been one in another part of the building. The floors also squeak but this noise didn't bother us at all. The internet was quite spotty for us in the room. The hotel is located about 10 minutes downhill from the main plaza of Ollantaytambo (close to the train station) as well as the closest markets to buy water. It didn't bother us much but it could possibly be an issue if going up a semi-steep incline is a challenge. The lobby does sell water at a markup if you prefer. The restaurants is tourist friendly and we had no issues after eating there. It's also where a great breakfast is served. If you have time, climb the terraces behind the hotel (on their property) to get a great view of the Ollantaytambo ruins and to enjoy some fresh air. We greatly enjoyed staying at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

The hotel is clean, comfortable and not too far from the train station (technically it's right outside the station but because of where the entrance/exit is it's more like a 5 minute walk from the station). The staff were helpful in answering any questions as well as helping with our bags. They do luggage storage as well. There's an on-site restaurant which doubles for breakfast which is handy. Our rooms were clean, of decent size and comfortable. We had an issue with our key cards that was very quickly fixed with no problems at all. Because our room faced the train station there was the train horn and noise but it's far enough down the street that general tourist noises aren't a concern. There's lots of small shops nearby to buy snacks/water if need be.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour the Sacred Valley: Cusco - Pisac - Ollantaytambo
Tour the Sacred Valley: Cusco - Pisac - Ollantaytambo
Peru

This was a great tour to see the main sites of the Sacred Valley as well as an introduction to Incan Civilization. It's all driven with different viewpoints and Incan ruins. We greatly enjoyed it as a slower start while we acclimatized to the altitude. It does include a lunch at a buffet serving common Peruvian cuisine which was a great way to try some popular and different dishes before fully committing to a whole plate at a different restaurant. The ruins are great but anticipate a lot of walking and stairs (as well as sun). You'll also drive to lots of different little towns and get a bit of the vibe of what it's like to live there. The roads are bumpy so anticipate that. There is a typical tour stop in a silver store where a employee talked to us about the different designs and types of silver in jewelry - to be honest he talked so fast no one in the group understood him beyond 1 or 2 points and then you are invited to walk around the store; there's no pressure to buy anything at all and we just briefly glanced around before leaving with no issue but it wasn't something we were expecting and would rather have skipped.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moray & Maras, and ATV Tour
Moray & Maras, and ATV Tour
Peru

The morning drive to Moray took us through a less used road which was actually really nice because it gave us a chance to see the path the locals often take as well as unique views of the Sacred Valley. It also did allow us to pull over and get lots of photos as needed. The salt flats were amazing to see as were the Moray terraces. The ATV tour with Mountainview Experiences was probably the weakest link in our entire tour. It took a bit of time for them to get us organized (which is abnormal as everything else on this was super smooth). One of us then ran out of gas fairly early on and we got stuck for a while waiting for someone to bring us more gas; another ATV group came across us and the tour operator made us switch ATVs with the other group so we could continue on...only for us to run into the other group still stuck on our loop back which made us feel awful ( we assumed they were done and hence the switch but that seems less likely now). A bit more time stopping to see the views and take pictures would have been nice but it seems this didn't happen due to the previous delays and us having to catch a train. The instructions on how to ride the ATVs were mostly clear and outside of the delay/issue it was an enjoyable experience otherwise. The salt flats were nice and our guide took us to a stall where we were able to try some chocolates with no pressure to buy anything. They even pulled over so we could get some nice shots of the flats before we made it all the way down.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Mountainview
Lunch at Mountainview
Peru

The food at Mountainview was great although it did take some time for each course to come out (our driver and guide were done their main courses before our main courses arrived and we had already started on our appetizers before they had ordered) and because of the ATV tour delays we felt like we had to rush the dessert part to make our train despite our tour guide not making us feel rushed. The area is quite clean and the view is definitely fantastic. The eating area is indoors but there's lots of space to wander outdoors and take pictures. The food was fantastic and we greatly enjoyed it. It was also quite a bit of food so we were all quite full when done. I

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

This was the main point of our Peru trip and a bucket list item. It was fantastic and breathtaking no matter how many times you see the iconic photo. The line up to get on the bus that takes you up can be crazy long and it took us about 20 minutes to board a bus but the buses were always coming and we got to Machu Picchu about 10 minutes after our entry time with no delay entering the ruins. There's a decent amount of steps to start circuit 1 and 2 which covers most of Machu Picchu so be prepared for that and there's going to be lots of people. Our guide was able to get some fantastic shots of us from angles that hid a lot of the people so definitely trust your guide. It also helps bring the entire city to perspective having someone knowledgeable talk about it. It started chilly but all the walking definitely makes you feel warm so layers is key as well as a raincoat as no umbrellas are allowed. Because of how late we booked our trip we got a later entry time but didn't feel rushed when we had to make it back for our afternoon train (Valeriano was a fantastic guide despite the time constraints). And at no point did we feel like we missed out on anything by the time we left. We did have to skip lunch but we stopped for snacks both before heading to Machu Picchu and before catching the train (if you are on the Vistadome train they provide a small snack box) which tided us over until dinner.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Day Hike
Cusco Day Hike
Cusco

We got really lucky and were able to see an end of the school year church celebration on our way out of the city which Valeriano stopped to let us film and enjoy even though it definitely delayed us. The hike starts with climbing a fair amount of steps to get out of the city with some great views. It does pass through some local and farming areas as well as follow parts of the Inca trail and we got to have some frequent stops along the way because the altitude does get to you. It was definitely way more strenuous than we expected for being a 4 hour hike but it was worth it to see the ruins around Cusco. It's also less visited than other ruins so there weren't many others there even though it was a weekend. One part of the trail has you going down a slightly steep hill were we did have a few tricky areas. Our tour guide did stop and buy us snacks and water before we met up so there's a brief snack break/picnic on some ruins to let you rest which was enjoyable. From there the rest of the hike isn't as challenging but we were definitely tired by the end of it. Be prepared for a heavier workout than you'd expect.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Tour
Cusco Tour
Peru

The Cusco city tour covers a lot of the immediate ruins outside of Cusco such as Saqsayamun and well as the Sun temple in Cusco - essentially places that are hard to get to by yourself. It doesn't cover as much within the city itself but most of that can be discovered by yourself walking around. It was a nice easy tour to wrap up our stay in Cusco with our international flights later in the afternoon. It's less physical than the rest but do keep in mind that the parking lots and the actual ruins can require some walking. There's lots of stalls along the way to buy any last minute souvenirs although they are pricier than buying at San Pedro market in Cusco. We opted to visit the textile workshop and feed llamas which was enjoyable and got a quick workshop on how to tell fake from real Alpaca wool. There was also the option to buy products (without any pushback on that) which was nice because we got some great gifts at cheaper cost. Overall we greatly enjoyed the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Nov 01, 2023

So glad to hear you had such a great time! Thank you as well for such a detailed review. It is super helpful for me and the providers. It was a pleasure helping you plan this trip and I hope you created many memories along the way.

Our travel experience with Kimkim was superb!
Spain | Oct 17 - Oct 29, 2023

Edith
Edith M.
Canada | Reviewed on Oct 30, 2023
Raquel Aceituno, travel specialist with Kimkim did an amazing job organizing the entire Spain trip that we wanted to do with another couple. We were amazed at her attention to detail, the hotels, the tours, the transportation she booked, all the recommendations for places to see and where to dine were great! The Trip Plan App that she set up for us was so easy to follow. We highly recommend the Kimkim company and will use them again in the future. Many thanks Raquel! You made our trip go so... Read more

Raquel Aceituno, travel specialist with Kimkim did an amazing job organizing the entire Spain trip that we wanted to do with another couple. We were amazed at her attention to detail, the hotels, the tours, the transportation she booked, all the recommendations for places to see and where to dine were great! The Trip Plan App that she set up for us was so easy to follow. We highly recommend the Kimkim company and will use them again in the future. Many thanks Raquel! You made our trip go so smoothly and we loved every thing that was planned.

Hotel Reviews
Palacio Mariana Pineda Hotel
Granada

This hotel was in a fabulous location. However, the rooms were not well insulated in terms of being able to hear people talk in the next room. Overall, I enjoyed my stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

The breakfast was fantastic at this hotel and there was a very quaint Cheese Place- Tapas Bar across the street

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

A fantastic start to my trip. A great way to experience the local food and customs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

A must-visit place in Grenada. Also visited the airy, ancient bath, which was a wonderful addition!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Barcelona by Bike
Guided Visit of Barcelona by Bike
Barcelona

The bikes were a bit old and it wasn't an E-bike, but Barcelona was easy to navigate around on a regular bike. The small group was an advantage as it was easier to get taxis and make suggestions to the guide

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

We loved the Flamenco Show and highly recommend this to anyone visiting Spain!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuk Tuk City Tour - Valencia Historic Center
Private Tuk Tuk City Tour - Valencia Historic Center
Valencia

The Tuk Tuk Tour was a great way to see many sites in a few hours. We wished we would have spent more time in Valencia!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Our guide was wonderful and we were able to visit the Airy Ancient Bath's which we highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 15, 2023
Hi Edith! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and the group had a great time discovering the different regions of Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip. Happy to hear that you had fun exploring Barcelona with the bikes even if they were not electric, it is indeed a reachable city :) It was a... Read more

Hi Edith! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and the group had a great time discovering the different regions of Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip. Happy to hear that you had fun exploring Barcelona with the bikes even if they were not electric, it is indeed a reachable city :) It was a pleasure creating this experience with you and Pam and hopefully, we get in touch again for future adventures :) All the best, Raquel

The people of Morocco are peaceful, welcoming and warm!
Morocco | Oct 12 - Oct 25, 2023

Beth
Beth K.
Allentown, PA | Reviewed on Oct 30, 2023

Our driver and guide, Samir, is a warm, caring, knowledgeable professional. He made our trip truly amazing. He not only got us from point to point timely and safely, he got to know us as individuals and provided guidance and care. The itinerary was diverse and truly captured the authentic essence of Morocco. The accommodations were outstanding and the local guides were awesome. An overall 5 star experience!!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 02, 2023
Hi Beth, Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable. Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance... Read more

Hi Beth,

Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable.

Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance and care.

We take pride in crafting diverse and authentic itineraries that showcase the true essence of Morocco, and we're delighted to hear that you found the itinerary to be both diverse and true to the culture of the region. The outstanding accommodations and local guides are essential components of the experience, and we're pleased that they added to the overall enjoyment of your trip.

Your 5-star rating means the world to us, and it inspires us to continue delivering exceptional experiences to our travelers. We hope to have the pleasure of welcoming you back to Morocco in the future for more incredible adventures. Thank you for choosing us for your travel, and we appreciate your kind words!

Best Wishes,
Abdel

Kim Kim was amazing from the planning to exec...
Morocco | Oct 18 - Oct 25, 2023

L
Lindsey S.
Wilmington, DE | Reviewed on Oct 30, 2023
Kim Kim was amazing from the planning to execution (adjusting as needed) and helping with a medical situation at the end of the trip. Our driver Lachen is a friend now. He was so so helpful throughout and stayed with me in the ER when I got very sick. Our tour guides Charif and Hanan were both so knowledgeable and passionate, not to mention patient and willing to adjust based on our needs. We cannot recommend KimKim (Said and all involved enough), they were so responsive and kind throughout,... Read more

Kim Kim was amazing from the planning to execution (adjusting as needed) and helping with a medical situation at the end of the trip. Our driver Lachen is a friend now. He was so so helpful throughout and stayed with me in the ER when I got very sick. Our tour guides Charif and Hanan were both so knowledgeable and passionate, not to mention patient and willing to adjust based on our needs. We cannot recommend KimKim (Said and all involved enough), they were so responsive and kind throughout, available when needed and happy to help.

Activity Reviews
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

Hassan mosque is a must see.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We loved Fes so much. Charif our guide stayed with us all day and showed us some very fun sites as well as helping us navigate shopping for items we were looking for.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was an awesome tour guide and we really loved the female perspective. She is an excellent guide and so pleasant to be with.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lindsey, I wanted to express my sincere thanks for sharing the incredible details of your journey with us. Your recent review of your Morocco trip brought so much joy to our team. We're absolutely thrilled that you had such a fantastic time and that the expertise of our guides, particularly Lehsen Charif and Henan, added that special touch to your experience. Hearing that Lachen not only exceeded expectations but also became a friend offering support in tough times is truly heartening.... Read more

Hi Lindsey,

I wanted to express my sincere thanks for sharing the incredible details of your journey with us. Your recent review of your Morocco trip brought so much joy to our team. We're absolutely thrilled that you had such a fantastic time and that the expertise of our guides, particularly Lehsen Charif and Henan, added that special touch to your experience. Hearing that Lachen not only exceeded expectations but also became a friend offering support in tough times is truly heartening.

We're delighted by your positive experience and can't wait for the opportunity to welcome you back in the future, Inshallah!

Warmest thanks,
Hamza
Original Travels

Trip to Portugal and Spain 2023
Portugal | Oct 13 - Oct 25, 2023

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Sharon L.
Central Falls, RI | Reviewed on Oct 30, 2023
We were very impressed with KimKim service. The team's response was quick and answered our questions right away. Upon are arrival, with dinner reservation at Fada, which we truly enjoyed ,even with out much sleep. Our first city was Lisbon, and our guide Filipa was great she took us around the city, even though we had jet lag she kept our attention. Next day was a trip to Sintra, with our guide Paulo. That day it was pouring rain and windy, but we made the best of it. We felt very safe... Read more

We were very impressed with KimKim service. The team's response was quick and answered our questions right away. Upon are arrival, with dinner reservation at Fada, which we truly enjoyed ,even with out much sleep. Our first city was Lisbon, and our guide Filipa was great she took us around the city, even though we had jet lag she kept our attention. Next day was a trip to Sintra, with our guide Paulo. That day it was pouring rain and windy, but we made the best of it. We felt very safe with Paulo, as he made the day very personal, by stopping at his wife cafe, called Bristol, for coffee and local pastry. After we visited the Pena Palace we drove towards Sintra Cascias Natural Park for some dramatic views of the coastal Cliffs, of Cabo de Roca. Then off to Cascias fishing town, and on the way we stopped again at this small place, where he knew the owner/chef and ordered some local food for us to taste. Paulo made that day very special to us. Next, we had a driver take us to Porto where we stayed Pestana Vintage Porto Hotel. It was in a great location next to the Douro River, in the historic section, with an outstanding breakfast. The following day it was very stormy, but Celia, our tour guide, was ready to go and so were we. She took us all around the historic section of UNESCO World Heritage to admire the Romanesque, Gothic, Neo classic monuments and Baroque to mention a few. The Lello bookshop was worth visiting, but tickets should be purchased ahead of time, to avoid the lines. After being soaked to the bones, we had a reservation for a wine tasting that evening and got to try different port, which we enjoyed. Next Day we headed off to wine tasting, in the Douro Valley to a privately owned winery. It was very relaxing sitting talking, with the owner, of the vineyard , tasting the Porto and pairing it with food, which was cooked on site. The following day we then flew to Sevilla, and had tickets for a Flamenco show that evening. We did have a little trouble finding the correct venue, as we didn't realize that there were more than one place to go,. However, we found it and glad we got to see the performance. Next day, Andres took us on a walking tour around the Sevilla Cathedral a 15th century Roman Catholic Church the home to the tomb of Christopher Columbus. Then we walked to the orange tree filled Santa Cruz neighborhood known, as the Jewish quarters with its narrow streets. We visited the Alcazar a monument included in the UNESCO World Heritage site. Following day we took a day trip to Cordoba and meet up with Isabel, for a walking tour, she was great. She took us to the breath taken Mezquita ( Mosque Cathedral of Cordoba) a pagan temple that was converted into a green mosque of the Ummayad caliphate, which later was converted into a Catholic Church. It was well worth the train ride, as it was magnificant to see. Again, walked around winding streets of the Jewish Quarters. In the historic neighborhood of the Cordoba Synagogue. Off again, onto the train, to our final destination Barcelona. Once there, we were on own, as everything was within walking distance. First, we went to Guell Park and is well worth visiting. We debated about buying tickets, for Casa Batillo, but at last minute we did and we were very glad, it was a very different experience and enjoyed every minute of it. Finally our last day of our trip, we had tickets ahead of time, for the Sagrada Familia. We spent most of the day there as it was amazing, something worth seeing. Our last hotel was in a great location, very good breakfast, but was bare bones, not like all the other hotels. However, we really enjoyed our trip and appreciate all the help Marina, Marta and the KimKim team provided. I would use KimKim again for my next trip. Sharon

Hotel Reviews
PortoBay Marquês
Lisbon

Great location and an amazing breakfast. The front desk staff was extremely helpful. I would stay there again the next time.

Authenticity & Character
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Andante Hotel
Barcelona

Location was great, breakfast very good, however the night staff not so friendly or helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla

Great location, breakfast good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Vintage Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Paulo was Great! We really enjoyed being with him! I would recommend him anyday1

Quality of Experience
Guides, Drivers and Staff
Very personal took time for us to make sure we enjoyed our day
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Not any fault of the driver, but the car company picked someone that has never been to Coimbra. He had no idea where to go. He did call back to his colllegaue to get some info, so he dropped us off at the University. Communication was a little troubling, but we managed. He dropped us off and we asked that he wait for us, as we just wanted to look around maybe take a few pictures and we would be right back. However, we could't find him anywhere, so had to make a few calls. We never got to see anything in Coimbra, so disappointing. I do not blame the driver as he was doing his job of driving us.

Quality of Experience
Driver should have some idea where to drop off people to walk around.
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Celia was very good guide. Would recommend her again.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Gustavo was an excellent guide. We loved the views of the Vineyards from up above. He was patience when we wanted to stop for pictures. Again, would us chime again

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Portugal

We loved seeing the show

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Andreas was great answered all of our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

Isabel was great! So knowledgeable for suck a young lady. We would use her again.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 02, 2023
Hi Sharon, WOW! thank you so so much for taking the time to write such a detailed trip review and your kind words! It has been a true pleasure helping you plan your trip to Portugal and Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! Thank you for letting me know about your stop in Coimbra, I am sorry to hear you could not see much of the city. I hope you created lovely memories for a lifetime discovering Spain and Portugal,... Read more

Hi Sharon, WOW! thank you so so much for taking the time to write such a detailed trip review and your kind words! It has been a true pleasure helping you plan your trip to Portugal and Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! Thank you for letting me know about your stop in Coimbra, I am sorry to hear you could not see much of the city. I hope you created lovely memories for a lifetime discovering Spain and Portugal, its gastronomy, and its people! Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Best regards from the Espiritu Travel family!

Beautiful Morocco !!!
Morocco | Oct 12 - Oct 25, 2023

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Lois C.
Bethlehem, PA | Reviewed on Oct 30, 2023
Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean... Read more

Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean vehicle , that smelled so wonderful I even asked to bring some of the freshener home with me, and the vehicle temperature was kept at our comfort level. He was always willing to stop for photos at our request if he didn't already have a stop planned for scenic views. He made sure the rest stops used were very clean and perfectly timed. When we were not together, he responded immediately to any and all communications from us. I cannot say enough about how much he added to our overall experience. He was a complete JOY !!!

Cheryfe, our guide in Fes who led us through the medina, town and tile tour was also wonderful and a complete joy. He made sure we were treated properly when making purchases and provided so much information about the town. He had us try items from the market as we toured through and also made sure we were supplied with fresh water so as to not dehydrate.

It would be nice to have a written script for the highlights of the tour as there was a LOT of information and with so many people in the streets and all the activity around us, it was difficult to always hear (NOT the fault of any of the guides) and even harder to retain since we were on information overload throughout our trip. Having a written manuscript would be true for all of the guides as the situation was very similar in each location.

Hotel Reviews
The View Hotel
Rabat

Spectacular !!!! We didn't have much time in Rabat so it's hard to comment on the location of the hotel or really any other aspect of it. It was basically a sleeping spot for the evening.

Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Perfectly located in the heart of an absolutely lovely city !!!!! The view from our room was amazing !!

Authenticity & Character
Location
Staff
There were some things lost in translation with some of the staff but it certainly did not impact our stay in a negative way. We were able to figure it out on our own or message Samir (who always came through for us).
Cleanliness & Comfort
Riad Ghita
Fes

Once again the location was perfect !! Our group of 4 was split up into two different locations which was not ideal, but again, did not impact our trip in a negative manner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Our best bed and shower was found in the middle of the Sahara Desert !!!!! Unbelieveable !!!! The staff was extremely helpful and attentive and our every need was met. The camel ride into the camp was wonderful and our guide (I believe Hassan ?) was wonderful !!!! he had an incredibe sense of humor and so much love and kindness for the camels. He was quick to put us all at ease, guide us into the camp, and took the most amazing photos for us to bring home and share with our friends and family. Our jeep guide the following morning, Ali, was again, full of information and provided us with a lovely tour of the desert. We opted for an ATV ride after lunch at Riad in town (I wish i remembered the name of the business we rented from) and our guide Jamel was FAULOUS !!!!!!! He took us on the ride of a lifetime !!!! I cried tears of joy riding into the dunes and then he put us each individually on the back of his ATV and showed us a trick or two that i'm sure none of us will ever forget !!! I hope he doesn't lose his hearing from us screaming in his ears. It was absolutely WONDERFUL !!!!

Authenticity & Character
Location
Staff
The service was absolutely over the top !!!
Cleanliness & Comfort
Best bed and shower during our entire stay !
Auberge Chez Pierre
Boumalne Dades

The staff and the views were spectacular !!!!! The meal "looked" incredible. I was unable to eat due to food poisoning from a previous meal but the staff made sure I was provided with appropriate food and tea delivered to our room.

Authenticity & Character
Location
We awoke to an incredible double rainbow!! My friends and family who saw my photo thought it was not real. It was just spectacular !!!
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

Simply over the top !!! My husband and I "papmered" ourselves with a spa package. The breakfast each morning was incredible, the staff incredible, the smell (inside the Riad) was incredible. We wanted for nothing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

The location was spectacular. The private beach and M Club were a wonderful perk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was not dirty but i do think in need of some TLC, especially in the bathroom. NOT a complaint, simply stating because you asked.
Activity Reviews
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

Our only complaint is that we didn't have another couple days to spend here. What a beautiful city !!!!!

Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Beautiful city !!!!! So many kitties !!!! I wish i had known to bring a bag of food to supply some of those poor babies with nourishment.

Guides, Drivers and Staff
Abdul was fun !!! He was quick to lead us to all the key spots for photos and had us laughing throughout our tour.
Transport
Half-Day Guided Sightseeing in Fes
Half-Day Guided Sightseeing in Fes
Fes

Cheryfe was wonderful !!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Desert Adventures around Merzouga
Desert Adventures around Merzouga
Merzouga

Ali was a wonderful guide (and drummer).

Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

My only suggestion for improvement was already stated in my original overall review of the trip and carries through for each of the excursions...having a written manuscript with basic information for each of the excursions would have been extremely helpful. It would provide reading during the sometimes long drives and give us a basic understanding so when the guides spoke we'd be able to better follow along since we'd already have read some of the basic information.

Quality of Experience
Guides, Drivers and Staff
Transport
Samir is the man !!!!!!!!!!! We all just loved him !!!!!!
Casablanca Airport to Rabat via Casablanca City
Casablanca Airport to Rabat via Casablanca City
Morocco
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

What a surprise (at least to me) to find ancient ruins in Morocco. Who knew ? Not me !!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Morocco

we spent a LOT of $$ here. Need i say more?

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

Outstanding experience !!!!!!! A MUST do !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga

This did not happen ???? Perhaps because we opted for time in the pool and the ATV adventure. I gave a 5 star rating based upon the ATV adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Morocco
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We LOVED Marrakesh !!!!!!! What an incredibly vibrant city !!!!!!

Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lois, Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words. Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure... Read more

Hi Lois,

Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words.

Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure your comfort and convenience during the trip, from refreshing water to maintaining a clean and pleasant environment in the vehicle. His ability to sense when it was time for breaks and scenic stops is a testament to his exceptional awareness and dedication to creating a memorable experience for you.

Cheryfe's efforts as your guide in Fes also appear to have left a positive impression. It's clear that he was not only informative but also attentive to your needs, ensuring your shopping experiences were enjoyable and providing valuable insights about the town. His consideration in offering water and local market treats adds an extra layer of thoughtfulness to your tour.

We appreciate your suggestion regarding a written script for tour highlights. Your feedback is invaluable, and we will certainly consider this to enhance the experience for future travelers. We understand that information overload can be overwhelming in bustling environments, and we strive to provide the best solutions for our guests.

Once again, thank you for choosing us for your journey, and we're overjoyed that Samir and Cheryfe were able to contribute to your overall enjoyment. Your feedback serves as a great source of motivation for us, and we look forward to serving you again in the future.

Wishing you many more delightful travels ahead!

Warm regards,
Abdel

Beautiful country and very kind people!
Chile | Oct 3 - Oct 13, 2023

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Paul C.
Chicago, IL | Reviewed on Oct 30, 2023
This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own,... Read more

This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own, etc.

The astronomical tour was amazing. Morita, the guide, and driver provided snacks and wine for us. I tasted the best red wine I ever had. The photographer was very nice, who took extra Milky Way pictures for us, and help me photographing Milky Way with my own camera. I was so happy that I took good Milky Way pictures for the first time.

Baltinache Hidden Lagoons tour and Valle De La Luna tour are unique, and the guides organized tours and timing very well. The sunset at Valle De La Luna is so beautiful. Sandboarding in the Atacama Desert was a lot of fun for beginners like us. We managed doing it and got exhausted.

Hike to Mirador Base Torres del Paine was definitely the highlight of this trip. It was once a life time physical challenge to us for 60-year-old people. We are so proud of ourselves that we did it by our own pace and back to parking lot before dark. It was 14 miles hike to high elevation. Here, I would suggest that similar age/physical condition tourists be considered grouped together for better safety.

Torres del Paine National Park Panoramic Tour, and Navigation Excursion/Serrano Glacier and Patagonia Lunch were very worth to have, especially after trekking to Mirador Base Torres del Paine, because they were much easier physically. I really liked the BBQ lamb for the lunch, the best lamb dish I had.

Hotel Review
Hotel Costaustralis
Puerto Natales

Staff are very kind and helpful. Very good breakfast. Convenient location. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 30, 2023

Hi Paul
I'm so happy to hear all this!
It was a pleasure having you with us in Chile :)
We worked hard to have an amazing trip for you and Fan, Im glad we made it.
Thank you very much for being so kind and friendly all the time

I hope you will be back in South America soon!
Best Regards,
Angel.

Great vacation!
Italy | Sep 28 - Oct 7, 2023

Linda
Linda P.
Baltimore, MD | Reviewed on Oct 30, 2023
Elena and her team helped my partner and I plan a wonderful trip to Florence, Cinque Terre, and Venice! We truly enjoyed it and felt that our experience was enhanced by going through Kimkim, as we would not have been able to know the details as well as they knew them. We highly recommend anyone book through them! Read more

Elena and her team helped my partner and I plan a wonderful trip to Florence, Cinque Terre, and Venice! We truly enjoyed it and felt that our experience was enhanced by going through Kimkim, as we would not have been able to know the details as well as they knew them. We highly recommend anyone book through them!

Hotel Review
Hotel Al Duca di Venezia
Venice

Location is very good and definitely recommend this neighborhood (Cannaregio), but the bathroom had a not so clean odor and was not very well ventilated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy
Wine and food tour in Florence
Wine and food tour in Florence
Florence
Florence private guided walk
Florence private guided walk
Florence
Cinque Terre Sunset cruise (Private)
Cinque Terre Sunset cruise (Private)
Cinque Terre
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Local specialist: Elena Del Vecchio

This trip was incredible. While I may have be...
Norway | Oct 15 - Oct 23, 2023

Leslie
Leslie H.
Metairie, LA | Reviewed on Oct 30, 2023
This trip was incredible. While I may have been able to book this trip on my own - this was WAY easier. They picked great hotels that were closer to the sights. The igloo experience was something that changed my life. It was one of the best things I ever experienced. The only thing I wish was a little better info for the buses and trains - that is my only complaint. But this was a 10/10 experience and would highly recommend to anyone. Read more

This trip was incredible. While I may have been able to book this trip on my own - this was WAY easier. They picked great hotels that were closer to the sights. The igloo experience was something that changed my life. It was one of the best things I ever experienced. The only thing I wish was a little better info for the buses and trains - that is my only complaint. But this was a 10/10 experience and would highly recommend to anyone.

Hotel Reviews
Hotell Bondeheimen
Oslo

The Bondeheimen hotel was a pleasant surprise. The location was great and I didn't have to venture very far to get to things. Overall, I was very pleased with this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Hotel
Tromsø

The Radisson Blu Hotel was also well located. However, there were some communication issues regarding my stay on the night of the ice dome experience. I wasn't initially informed that I still had the hotel room for the night, which would have been good to know beforehand. Other than that, the hotel was pretty good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
From Bergen to Oslo scenic train route - Bergensbanen
From Bergen to Oslo scenic train route - Bergensbanen
Norway

The train experience was generally okay, but there was a bit of confusion due to some work being done on the train tracks. I had to transfer to a bus at some point which was unexpected. I think it would be helpful if there were some checks closer to the trip to ensure everything is running smoothly.

Quality of Experience
Guides, Drivers and Staff
Transport
Spend the morning in the ice domes and transfer back to the city
Spend the morning in the ice domes and transfer back to the city
Tromsø

The ice dome experience was hands down the best thing I've ever done. It was just incredible. There were some communication issues regarding how I was supposed to get there and whether or not I had to carry all my luggage. But other than that, it was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Husky Visit
Aurora Husky Visit
Tromsø

The husky visit, was not my cup of tea. I felt a bit sad for the dogs that were there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Hunt by Bus
Northern Lights Hunt by Bus
Tromsø

The northern lights were very cool, I would have preferred doing another activity like this one versus the husky visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Merée Ruzits

Kimkim planned our trip well
Costa Rica | Oct 14 - Oct 21, 2023

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stephania d.
Raleigh, NC | Reviewed on Oct 30, 2023
Overall Kimkim planned our trip well! We enjoyed ourselves, had good activities and had time to rest too. - Transportation between cities was great. We felt safe with the drivers, and they were on time. - Arenal: we wish the volcano hike was longer. The choice of Baldi hot springs was great.
-The chocolate and coffee tour was good too.
- Puerto Viejo: The Cahuita hike followed by snorkeling was our favorite activity of the whole trip. - San Jose: we wish our bus had left... Read more

Overall Kimkim planned our trip well! We enjoyed ourselves, had good activities and had time to rest too.

- Transportation between cities was great. We felt safe with the drivers, and they were on time.

- Arenal: we wish the volcano hike was longer. The choice of Baldi hot springs was great.
-The chocolate and coffee tour was good too.

- Puerto Viejo: The Cahuita hike followed by snorkeling was our favorite activity of the whole trip.

- San Jose: we wish our bus had left earlier so we could get to San Jose earlier and see more of the city during the evening.

- The bedding situation was just OK. Beds were not comfortable and some were unstable on their bases. The 2 beds in San Jose were full size beds, not queen size. They definitely were not suited for 2 people per bed.

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

The view to the volcano at this hotel was perfect! Breakfast was good! The beds could have been more comfortable and some were unstable on their bases. The customer service was great! Every employee we interacted with was nice and professional!

Authenticity & Character
Location
The hotel is very close to a tour agency
Staff
The customer service was great! Every employee we interacted with was nice and professional!
Cleanliness & Comfort
The beds could have been more comfortable and some were unstable on their bases.
Villas del Caribe
Puerto Viejo

The beach views were wonderful! The customer service was good! The breakfast options could be better. The beds could be more comfortable. The bedrooms had good AC and we were cool there. The downstairs area was hot. The ceiling fan did not work well. Also, it would be good to have more than 1 fan. Adding 2-3 standing fans would be great!

Authenticity & Character
Great views to the beach!! Great beach!
Location
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José

This hotel is in a great location! The 2 beds were too small for 2 people per bed. They should have been queen size beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

Black hot springs is a beautiful location! The drinks were good too!

Quality of Experience
Food
The food was ok…
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

The hike was easy and we were happy to see all the animals along the way! The guides were nice and knowledgeable! The snorkeling was the best!! The pineapple snack was appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Oct 31, 2023

Hi Stephania,

Thanks so much for sharing your experience with us and the feedback about the hotels and the beds, we will make sure to follow up with the different properties to find out what the problem was and get solved.

It is also great to read that you enjoyed all the activities organized for your trip, which makes us very happy...we hope to see you again soon and explore some other areas of our country.

Best,
Randall

Castles, Citadels, Bears, and the Black Sea
Romania | Oct 15 - Oct 27, 2023

Carol
Carol R.
Polson, MT | Reviewed on Oct 30, 2023
We just returned from a 2-week tour of Romania and Bulgaria with kimkim. We have traveled to many countries; our favorite style is a private tour with a driver/guide. I contacted a friend from Ukraine (owner of a travel company we used a few years ago), as she has now joined the kimkim team. She directed us to Florin, an expert on Romania. Florin put together a fantastic program for us. We saw most of the highlights of Romania, including. UNESCO World Heritage sites, Transylvania, the Black... Read more

We just returned from a 2-week tour of Romania and Bulgaria with kimkim. We have traveled to many countries; our favorite style is a private tour with a driver/guide. I contacted a friend from Ukraine (owner of a travel company we used a few years ago), as she has now joined the kimkim team. She directed us to Florin, an expert on Romania. Florin put together a fantastic program for us. We saw most of the highlights of Romania, including. UNESCO World Heritage sites, Transylvania, the Black Sea. The Transfaragarsan Road (and seeing the bears along the way) was also a highlight. Then on to Bulgaria to the "island" of Nessebar, to historic Plovdiv, and Sofia.
Florin is one of the best guides we've ever had! When you are with someone for many hours a day, you want someone who is personable. That is his #1 quality. He was flexible with the program. I can't overstate this enough. When weather appeared to spoil a part of the trip, at Florin's suggestion, we re-molded the entire trip to better fit our needs. This involved quite a bit of replanning and taking on additional expense on his part. Our trip continued without a hitch! He was also very perceptive of our needs, funny, an excellent driver (very comfortable vehicle), knowledgable of the history of the countries, and up on current events. He also has great taste in music for the rides!
The tour was a good value, as well. We asked for 4-star accommodations and received a combination of larger facilities along with boutique hotels, all in perfect locations; walking distance to sites, restaurants, etc.
We are so fortunate to have discovered kimkim. Most of all, Florin, who is very professional and passionate about Romania and his work.

Local specialist: Florin Preda
Florin
Florin Preda
Local specialist in Bucharest | Replied on Nov 03, 2023

Dear Carol and Tom,

Thank you for your kind review.
I am happy to read I am on your top tour guides list :)
My colleagues and I, are always flexible and accommodate the traveler's needs in order to have the experience as close to perfect as possible.
Last but not least, you are always welcome to come back and explore other parts of Romania and Bulgaria.

Greetings from Romania,
Florin

After 3 other travel services turned down my ...
Japan | Oct 22 - Oct 29, 2023

B
Bradley A.
Beaver Dam, WI | Reviewed on Oct 30, 2023
After 3 other travel services turned down my request to arrange travel on the Kumano Koto trail in Japan --saying everything was full-- I tried KimKim. Fei, the specialist assigned to help us was kind, attentive, and thorough. When we ran in to a lodging glitch while on the trail, she responded very well. I would definitely recommend using Kim Kim. Read more

After 3 other travel services turned down my request to arrange travel on the Kumano Koto trail in Japan --saying everything was full-- I tried KimKim. Fei, the specialist assigned to help us was kind, attentive, and thorough. When we ran in to a lodging glitch while on the trail, she responded very well. I would definitely recommend using Kim Kim.

Hotel Review
Guesthouse SORA Chikatsuyu

Different experience here. We had a lodging next to the river, which was fairly quiet despite traffic on the other side. Fixing your own meal from food stocked in the refrigerator was fun, though we were tired at the end of the day. It is nicely located across from grocery store and bakery.

Authenticity & Character
Location
Staff
No personal contact. All on-lne check-in
Cleanliness & Comfort
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Nov 01, 2023
Hi Bradley, Greetings from Fei. Thanks a lot for sharing your amazing experience in Japan with us. It’s my great honor and pleasure playing a part in customizing your trip to Japan. The Kumano Koto trail is famous for the natural and remote beauty. The guest house in CHIKATSUYU is a nice lodging with good feedback from our previous travelers. It’s so delightful to know that you have enjoyed the peaceful environment there. Some lodging along the Kumano Koto trail don’t have face to face... Read more

Hi Bradley,

Greetings from Fei.

Thanks a lot for sharing your amazing experience in Japan with us. It’s my great honor and pleasure playing a part in customizing your trip to Japan. The Kumano Koto trail is famous for the natural and remote beauty. The guest house in CHIKATSUYU is a nice lodging with good feedback from our previous travelers. It’s so delightful to know that you have enjoyed the peaceful environment there. Some lodging along the Kumano Koto trail don’t have face to face service just like we have talked before. Thanks a lot for your understanding and patience.

Welcome back again.

Best wishes from Japan,
Fei

South Africa: Cape Town and Eastern Cape Safari
South Africa | Oct 15 - Oct 25, 2023

Amber
Amber V.
Switzerland | Reviewed on Oct 30, 2023
Bianca was amazing to work with not only leading up to our big trip but was so helpful while we were there as well. She really put me at ease. We traveled to South Africa from Switzerland with 2 young kids (11 and 10) and with our parents who met us there from the United States. There was a lot of organising and planning to make this trip seamless. And it was exactly that...seamless and relaxing. We absolutely loved our driver and guide Graham in Cape Town and our guide Matthew at... Read more

Bianca was amazing to work with not only leading up to our big trip but was so helpful while we were there as well. She really put me at ease. We traveled to South Africa from Switzerland with 2 young kids (11 and 10) and with our parents who met us there from the United States. There was a lot of organising and planning to make this trip seamless. And it was exactly that...seamless and relaxing. We absolutely loved our driver and guide Graham in Cape Town and our guide Matthew at Kariega during the safari. I HIGHLY recommend using KimKim to plan the most amazing trip.

Hotel Reviews
The Commodore Hotel
Cape Town

The Commodore had amazing views, good food, and friendly staff. The hotel itself is a but rundown and could use a minor facelift but overall it was great. The location was absolutely perfect for wandering around the V&A Waterfront.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bay Hotel
Camps Bay, Cape Town

This hotel is absolutely beautiful with the best view of the water. Unfortunately while we were there they were renovating the pool side restaurant which made it difficult to enjoy the poolside with all the noise and the blockage of entering the pool easily. The rooms were really big and very clean. The food was really good although the service was not. There were so many employees but for some reason everything took forever.

Authenticity & Character
Location
Staff
Ordering lunch and drinks by the pool took soooo long. Like over an hour for a kids cheeseburger. Our tab was wrong multiple times on different days (them adding other peoples drinks and food to our tab). They seemed really unorganised and not sure who was supposed to do what. Same with at breakfast, getting a coffee took almost 30 minutes even though there were close to 8 employees for 20 guests at a time.
Cleanliness & Comfort
Very comfortable beds and pillows.
Kariega Game Reserve- Main Lodge
Eastern Cape

Kariega was AMAZING! We absolutely loved this part of our trip. Matthew was our guide and he was just the best. He was great with our kids, knowledgable about the reserve and animals, made us feel safe, he was funny and such a joy to spend 4 days with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
one of the bathtubs in the chalet was broken, which was a bummer since it was only 1/3 bathrooms that we had for 8 people.
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Nov 15, 2023

Hello Amber and Family,

Thank you so much for the wonderful feedback and for the opportunity I had to help you plan this family holiday. So grateful that you had a good time and that you were able to spend time together as a family. It was fantastic planning this holiday with you!

We hope to welcome you back to South Africa one day!

Good trip
Morocco | Oct 22 - Oct 29, 2023

Melanie
Melanie D.
Clayton, MO | Reviewed on Oct 30, 2023
Haciem our driver we phenomenal. He not only drove us around for days he also introduced us to many new Moroccan foods and checked after every tour to make sure we were safely back in our room. The "food tour" in Marrakech was a waste. We wanted a cooking class and instead were scheduled for this tour. We were told it would be just as good as a class... it was not. Every day was very scheduled and we felt we had no time to just wander around - that was regretful. Read more

Haciem our driver we phenomenal. He not only drove us around for days he also introduced us to many new Moroccan foods and checked after every tour to make sure we were safely back in our room. The "food tour" in Marrakech was a waste. We wanted a cooking class and instead were scheduled for this tour. We were told it would be just as good as a class... it was not. Every day was very scheduled and we felt we had no time to just wander around - that was regretful.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

This is an amazingly beautiful place. The staff go over board to make you feel comfortable. My husband was ill the day we were there but I did not want to miss seeing the city. I was going to walk by myself to meet our driver, but the hotel manager insisted on one of his staff escorting me to meet the driver. It was a short walk but it was nice to know they were concerned about me getting where I needed to be safely.

Authenticity & Character
It's like staying in a piece of art! Stunningly beautiful in a totally Moroccan way.
Location
Easy to get to - just a short walk down an alley
Staff
Over the top helpful. Have never met such friendly and helpful people!
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

This camp in the Sahara is more like a hotel room than a tent. The staff were amazing. And the food was abundant and very tasty. Loved seeing the Sahara!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Beautiful hotel in an amazing location. We loved it there. Our room had a large balcony were we could sit and relax after a long day. They had a buffet dinner ready that was fabulous. Staff were exceptionally helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nawfal SERHIR
Nawfal
Nawfal SERHIR
Local specialist in Agadir | Replied on Oct 31, 2023

Hello Melanie,

Thank you so much for sharing with us your feedback and travel experience. I am very glad to hear that your trip plan met your expectations as well as the services provided.
As for the food tour, my sincere apologies for the inconvenience. As we discussed during our exchange, the reason behind suggesting a food tour instead of the cooking class was mainly due to the plan trip.
I will certainly keep your comment and comparison between both activities for my future travelers.

Best,

🗻🇳🇵👍
Nepal | Oct 19 - Oct 28, 2023

J
Jonathan L.
Czechia | Reviewed on Oct 30, 2023
Sangita helped is with every detail of our trip. Our group was large and complicated, but she responded to every problem promptly and positively. Our guides were also very kind, working to accommodate the needs of everyone. Read more

Sangita helped is with every detail of our trip. Our group was large and complicated, but she responded to every problem promptly and positively. Our guides were also very kind, working to accommodate the needs of everyone.

Hotel Review
Hotel Peninsula
Pokhara

Simple and reliable with really nice and helpful owner.

Authenticity & Character
Location
Good access to main street in Pokhara.
Staff
Super helpful owner.
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Oct 31, 2023

Dear Jonathan,

Thank you for your wonderful review. It is great pleasure to know you and your group had amazing travel experience in Nepal with our team. We hope to welcome you back in Nepal soon :)

Regards
Sangita and HNB Team

Our driver Reda was amazing. Guides Osama and...
Morocco | Oct 20 - Oct 29, 2023

N
Navdeep S.
Pleasanton, CA | Reviewed on Oct 30, 2023
Our driver Reda was amazing. Guides Osama and Adib were also good. Accommodations were so mediocre. Most of them were not even clean as Said told me five star accommodations. There was nothing five star about any of the accommodations. It was more like economy lodges. This was my first time going through a travel agency and it was rip off. Read more

Our driver Reda was amazing. Guides Osama and Adib were also good. Accommodations were so mediocre. Most of them were not even clean as Said told me five star accommodations. There was nothing five star about any of the accommodations. It was more like economy lodges. This was my first time going through a travel agency and it was rip off.

Hotel Reviews
Karawan Riad
Fès

Again getting to the Riad was walking through dirty and smelly streets.

Authenticity & Character
Location
The streets can be cleaned and smelled awful
Staff
Cleanliness & Comfort
Rooms and the whole property was clean
Sofitel Casablanca Tour Blanche
Casablanca

It was dirty. Smell of mist. Couldn’t breath all night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Getting to the Riad was a chore. Breakfast was good and their hospitality was amazing. Room wasn’t good. It was like motel 6

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Only need one night there. As we were told 2 nights. There is nothing to do. It was hot during the day and no Wi-Fi. Couldn’t go inside, tent was hot because they turn off the AC during the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

It wasn’t cleaned when we checked in. They didn’t sweep the floors or vacuum the carpet. Did not like the layout of the room. It was just long and getting past the bed was difficult because there was barely any room. Bath tub was very hard to get to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Nov 03, 2023
Dear Navdeep, We extend our sincere apologies for any inconveniences you experienced during your recent trip to Morocco. Your feedback is incredibly important to us, and we would like to address your concerns professionally and sincerely. First and foremost, we want to reiterate that the accommodations we selected for your journey are among the very best 5-star options we provide. They have consistently received positive feedback from our clients, and we take great pride in offering these... Read more

Dear Navdeep,

We extend our sincere apologies for any inconveniences you experienced during your recent trip to Morocco. Your feedback is incredibly important to us, and we would like to address your concerns professionally and sincerely.

First and foremost, we want to reiterate that the accommodations we selected for your journey are among the very best 5-star options we provide. They have consistently received positive feedback from our clients, and we take great pride in offering these top-notch establishments. However, we deeply regret that they did not meet your expectations.

Your feedback is a vital part of our continuous pursuit of excellence, and we value your commendation of our driver, Reda, and guides, Osama and Adib. They exemplify our commitment to delivering exceptional service. We are equally committed to ensuring that every aspect of your trip aligns with the high standards we set for ourselves.

Once again, we apologize for any inconveniences you may have faced, and we hope that you will consider giving us another opportunity to serve you in the future. We are dedicated to ensuring that your next trip with us will reflect the excellence we are renowned for providing.

Thank you for choosing our travel agency, and please know that your feedback is invaluable to us.

Sincerely,
Mohamed.

The perfect itinerary for us! If you are tra...
Italy | Oct 9 - Oct 18, 2023

John
John C.
Sandusky, OH | Reviewed on Oct 30, 2023
The perfect itinerary for us!
If you are traveling to Italy we highly recommend Andrea Gambino to help create a wonderful trip for you. He customized our itinerary to meet our travel goals in Sicily. Andrea was available throughout our trip to keep us updated when anything changed. He also was able to make a few adjustments (we requested) on the fly,
All 5 guides listed below were fabulous.... knowledgeable, passionate, kind, easy-going, and friendly. We felt they went above and... Read more

The perfect itinerary for us!
If you are traveling to Italy we highly recommend Andrea Gambino to help create a wonderful trip for you. He customized our itinerary to meet our travel goals in Sicily. Andrea was available throughout our trip to keep us updated when anything changed. He also was able to make a few adjustments (we requested) on the fly,

All 5 guides listed below were fabulous.... knowledgeable, passionate, kind, easy-going, and friendly. We felt they went above and beyond to make sure that we connected with, and understood, the history and culture in each area we toured. Great job!

Guides:
Letteria - Ancient Theatre of Taormina
Peppe - Godfather Movie Set Private Tour
Corrado - Syracuse Neapolis Archaeological Park
Sabine - Ragusa
Allessandra - Temple valley

Drivers:
David (Catania) , David (Palermo), and Antonio (Palermo), were all very professional, courteous and always on time

Hotel Reviews
Hotel Villa Carlotta
Taormina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Siracusa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baglio San Nicola
San Nicola, Naro
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bedding could be upgraded
Eurostars Centrale Palace
Palermo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided visit to the Ancient Theatre  of Taormina (private guide)
Guided visit to the Ancient Theatre of Taormina (private guide)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Godfather Movie Set Private Tour
Godfather Movie Set Private Tour
Italy

Peppe made this tour extra special, very passionate.

Quality of Experience
Guides, Drivers and Staff
Transport
Syracuse Neapolis Archaeological Park - private guide
Syracuse Neapolis Archaeological Park - private guide
Italy

Corrado made this great!

Quality of Experience
Guides, Drivers and Staff
Transport
Val di Noto gems: Modica time at your leisure and  Ragusa guided visit
Val di Noto gems: Modica time at your leisure and Ragusa guided visit
Italy

Sabine is a great guide! Informative, funny and passionate.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple valley guided visit
Temple valley guided visit
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 30, 2023

Hi John, Ithank you very much for your wonderful review.
I am really glad and happy you enjoyed your trip. It was a great pleasure working with you and anytime you might need assistance, please do not hesitate to get in touch with us.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.