Kimkim Trip Reviews

4.8
Based on 16,553 ratings
Read 16,553 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Italy Summer 2023 Trip
Italy | Aug 19 - Aug 27, 2023

Irini
Irini P.
Poughkeepsie, NY | Reviewed on Aug 29, 2023
First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was...
Read more

First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was great! I appreciate Fabio for suggesting Sorrento over Positano for our trip it was the perfect size town for us to stay in and explore in the middle of everything we wanted to see, between Pompeii, Mt Vesuvius, winery tour, and a trip down the Amalfi Coast. All while having a fantastic car service booked for each excursion booked and private tour guides to really explain to us the history.
Two downsides were our hotel in Sorrento Hotel del Corso was not really up to our standards a bit dated, the AC didn't work and the hotel staff wasn't very helpful and our room was on the main street which was very noisy.
The second downside was our Cooking class at Villa Ida was not up to our expectations it wasn't really a cooking class more so we helped them prep the food while they did the cooking behind the scenes. We were expecting to make either homemade pizza or pasta but instead we made cold salads and filled already cooked pastas. Also Charlie at the cooking class was very pushy for us to buy his wine, ceramics, and music boxes and when we declined buying anything the vibe in the room changed. It left a bad taste in our mouth.
Overall the trip was fantastic and I will definitely be recommending Fabio and Kim Kim to anyone planning a trip to Italy and will also be using them in the future.

Hotel Reviews
Hotel Scalinata di Spagna
Rome

Great hotel in a fantastic location, staff was friendly and helpful the rooms were on the small side but very clean and tastefully decorated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Del Corso
Sorrento

This hotel is extremely dated, other then the location I would not recommend this hotel to anyone. The rooms are extremely dated with uncomfortable old beds, our AC did not work and when we let the staff know they told us it was our fault for having it on to high. Our room was facing the main street and was extremely noisy so between the AC not working and the noise levels we didn't sleep very well. The bathroom amenities are minimal with cheap towels, and the breakfast left much to desire. We only ended up having breakfast one day out of the five.

Authenticity & Character
Location
Great location right on corso de italia close to the square.
Staff
Cleanliness & Comfort
Activity Reviews
Rome Food Tour
Rome Food Tour
Rome

Loved this tour so much! Simone was the best tour guide, very personable, knowledgeable and easy to talk too. He took us to great food spots including trying things we never would of tried and giving us a real roman food experience while also explaining to us roman history.

Quality of Experience
Guides, Drivers and Staff
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Italy

Loved all three aspects of this tour. Only negative is that doing all three activities in the August heat was very exhausting. We especially loved the Cantina winery tour and lunch, such a beautiful winery and unique experience that we got to check off our bucket list. The private tour of Pompeii was great, our tour guide was engaging and made the tour interesting and fun while learning aspects of Pompeii I never heard of before. Toninio our car driver was fantastic the whole day had the car cool and ready for us at all times.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amalfi Coast Road Trip - Visit Amalfi & Positano | Private Tour
Amalfi Coast Road Trip - Visit Amalfi & Positano | Private Tour
Sorrento

The best way to see the Amalfi coast! Tonino our driver was great with explaining the area to us and what to see all while being very comfortable on the beautiful ride through the Amalfi coast highway.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Experience with Donna Rita
Cooking Experience with Donna Rita
Italy

Villa Ida cooking class was not up to our expectations, we were disappointed that there was not much cooking done on our side instead we actually prepped cold salads, filled already cooked pasta, and put together the layers of eggplant parmigiana. We were hoping that we would learn how to make either homemade pasta or pizza and sauce. The class was just extremely elementary level. In addition Charlie gives you a tour of his "wine cellar" where they make you watch a video on his homemade wine making process and history of the family. The whole time it is a pitch for you to buy his wine. While we were eating our dinner he constantly came our to walk more about the wine and let us know we can ship it to the US. At the end of the dinner they have us go back inside and see his ceramics, and music boxes he makes again trying to sell them to us. We sit down and he hands us a form and goes so how many bottle do you want to buy. When we informed him we wouldn't be buying any bottles he was clearly upset and shutdown ruining the vibe of the evening. We did not appreciate how pushy he was on selling his products. We were expecting a cooking class, not a wine tour and salesman pitch for 3 hours.

Quality of Experience
Food
Not the cooking class we expected and also had food pensioning afterwards.
Guides, Drivers and Staff
Transport
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome

Loved this tour, the guides knew what they were doing and talking about. It was a skip-the-line tour, so there was no waiting around. Definitely recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums & Sistine Chapel Tour
Vatican Museums & Sistine Chapel Tour
Rome

Another great guided tour, very informative and well-organized. It was a small group, so it felt personal.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Day in Capri Island | Ferry Tickets Included
Self-Guided Day in Capri Island | Ferry Tickets Included
Italy

We enjoyed this self-guided tour. It was a nice break from the guided tours and allowed us to explore at our own pace. Would highly recommend it for a relaxing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Aug 30, 2023
Buongiorno Irini,
Thank you so much for taking the time to share your thoughts on your recent journey through Italy. I am so glad that overall you had a great experience in this beautiful country. Your feedback is invaluable to us, and I truly appreciate you taking the time to provide such detailed insights into your stay.
I am genuinely sorry to learn that your experience with the hotel in Sorrento and the cooking class did not align with your expectations. Your experiences matter to us...
Read more

Buongiorno Irini,
Thank you so much for taking the time to share your thoughts on your recent journey through Italy. I am so glad that overall you had a great experience in this beautiful country. Your feedback is invaluable to us, and I truly appreciate you taking the time to provide such detailed insights into your stay.
I am genuinely sorry to learn that your experience with the hotel in Sorrento and the cooking class did not align with your expectations. Your experiences matter to us deeply, and I apologize for any inconvenience you faced. Villa Ida, a cherished partner of ours in Sorrento, usually provides exceptional service, and I regret any shortcomings you encountered. Please know that your comments will be shared with our partner as we continuously strive to improve and enhance our services.
It was a pleasure working with you and I am looking forward to helping you again on your next Italian adventure. Thank you once again! I wish you and John all the best!

A presto,
Fabio

Said and Samir are heroes...
Morocco | Aug 8 - Aug 16, 2023

F
Firoz M.
Elmwood Park, NJ | Reviewed on Aug 29, 2023
We had an exceptional time in Morocco. From booking our trip to site visits, Said was meticulous in planning and executing our entire trip. He introduced our driver and guide Samir to us who made our trip a great success. Samir was not just a guide for us but an extension of our family during our entire trip. He was professional, courteous and always on time. He took care of every small details during our trip and was pleasure to work with. I am definitely going to re-visit Morocco with the... Read more

We had an exceptional time in Morocco. From booking our trip to site visits, Said was meticulous in planning and executing our entire trip. He introduced our driver and guide Samir to us who made our trip a great success. Samir was not just a guide for us but an extension of our family during our entire trip. He was professional, courteous and always on time. He took care of every small details during our trip and was pleasure to work with. I am definitely going to re-visit Morocco with the same crew in the future again. Thanks Said and Samir for making our entire trip memorable.

Hotel Reviews
Desert Luxury Camp Erg Chebbi
Merzouga

The camp was exceptional! They are able to provide luxury in middle of nowhere. I can only imagine the pain they go through for all the logistics behind the scene. Another plus point, the food was AMAZING!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

Nothing short of an exceptional experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Family Food Tour
Marrakech Family Food Tour
Marrakesh
Dine with a local family
Dine with a local family
Morocco
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
A Family's Guided tour of Fez
A Family's Guided tour of Fez
Fes
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Aug 30, 2023

Salam Alaykom brother Firoz,

I want to express my sincere gratitude for your wonderful and highly appreciated review. We are thrilled to hear that you had an exceptional experience in our enchanting Morocco with our driver guide, Samir.

We would be absolutely delighted to have the opportunity to welcome you and your family back on numerous occasions in the forthcoming future.

Wishing you a wonderful time,

Maa Salama,
Said.

A Great Country to Visit
Croatia | Aug 13 - Aug 27, 2023

J
Jamie L.
United Kingdom | Reviewed on Aug 29, 2023

The service was generally excellent, v prompt and efficient.

Anna-Maria and Vesna were both v accessible and attentive.

The highlight of the trip was the river rapids in Split which was truly magical.

We also did sightseeing in Split with Tina who was lovely and the full-day cave experience in Hvar which was great fun.

Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Aug 30, 2023

Hi Jamie,

Thank you for taking the time to write your review!
Croatia is great for unforgettable experiences, and we are happy to hear you enjoyed your vacation.
Thank you for understanding during our transition period, and feel free to reach out if there is anything else we can do for you.
I hope we will be able to welcome you to Croatia again!

Kind regards,
Tina

Quick trip to Cairns and Brisbane
Australia | Aug 16 - Aug 22, 2023

M
Monica M.
Los Angeles, CA | Reviewed on Aug 29, 2023
Vickie was incredibly responsive and planned our short trip in record time. She was patient with me as it took me time to review and consider and then commit to the trip. I loved the tours she set up for us in Cairns and Birsbane; they were remarkable! It would have been helpful to know what we needed to bring on the tours, such as a towel for the Great Barrier Reef, and it would have been good to know that some activities/opportunities sell out in advance, such as photos of us holding a... Read more

Vickie was incredibly responsive and planned our short trip in record time. She was patient with me as it took me time to review and consider and then commit to the trip. I loved the tours she set up for us in Cairns and Birsbane; they were remarkable! It would have been helpful to know what we needed to bring on the tours, such as a towel for the Great Barrier Reef, and it would have been good to know that some activities/opportunities sell out in advance, such as photos of us holding a koala.

The drivers who picked us up were prompt, kind and excellent drivers.

I wasn't thrilled with one of the hotel selections, but a family with young kids would have loved it more than me and a teenager who were there just to sleep.

The travel service, specifically Louise, was wonderful when we had to make last minute changes to our itinerary. She was terrific and efficient!

I would use Vickie, Louise and Kimkim again!

Hotel Reviews
Cairns Colonial Club Resort
Cairns

Very nice staff and lovely pools. Great for families with young children. Room was a bit dated and the Wifi was so bad that we couldn't watch tv. The safe was locked when we arrived and the remote to work the air conditioning was missing, but staff came very quickly to help us. We only ate breakfast at the hotel, but the food was good. The resort is a bit farther from the Cairns hub than I would have liked; we had to taxi or Uber to dinner and to the tours. Overall, a good place to stay.

Authenticity & Character
Location
Closer to Cairns "downtown"
Staff
Helpful, patient and kind.
Cleanliness & Comfort
Park Regis North Quay
Brisbane

Convenient location for us to go to Suncorp stadium. Not too far a walk from South Bank, which had more restaurants and one of our tours (to Lone Pine Sanctuary). Wonderful to have a kitchenette! Lots of light and great views from our room. Reception staff were very nice. A knowledgeable concierge would have been very helpful.

Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Aug 30, 2023

Hey Monica,

That is wonderful feedback. Thank you for choosing to book your tour with me.
I hope you both enjoyed the football and the amazing scenery.

Take care

Excellent Trips with Silvia
Sweden | Aug 19 - Aug 27, 2023

E
Eric T.
Singapore | Reviewed on Aug 29, 2023
Silvia is very responsible to follow through and monitoring my trips to ensure that I am well taken care of, although initial planning required some adjustments. Silvia recommends the best part of Southern Sweden to me. The trip route met my requirements for hiking and national park tours . The hotels were chosen at the best central locations of the town for food and sightseeings by walking and its luxury . I was given a suite most of the stays. It is a well planned and value for money... Read more

Silvia is very responsible to follow through and monitoring my trips to ensure that I am well taken care of, although initial planning required some adjustments. Silvia recommends the best part of Southern Sweden to me. The trip route met my requirements for hiking and national park tours . The hotels were chosen at the best central locations of the town for food and sightseeings by walking and its luxury . I was given a suite most of the stays. It is a well planned and value for money trip. We can trust Silvia

Activity Reviews
The Art of Baking Danish Pastry
The Art of Baking Danish Pastry
Copenhagen

Excellent, enjoyable and fun teaching

Quality of Experience
Gothenburg Like a Local - Customized Private Tour
Gothenburg Like a Local - Customized Private Tour
Sweden

Kevin is very knowledgeable and extremely good guide. He provides me power point explanation of Sweden, it’s history, culture and the region development He walks with us from points to points regarding political, cultural and economic expects of Gothenburg and also showed us the old wall hidden in a cinema.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Aug 30, 2023

Hi Eric!

Thank you so much for your review and for sharing those amazing photos 😍 We're really thrilled to hear you felt well looked after, and I'm glad we were able to work out the hiccups at the start. It sounds like the hiking and national parks were exactly what you were hoping for, and that the hotels added a touch of luxury to your travels! Your trust means a lot to us, and we're glad we could deliver a trip that met your expectations. Thanks for taking the time to share your experience :)

Best wishes,
Silvia & Halldór

KimKim did a wonderful job
Scotland | Aug 10 - Aug 24, 2023

Marie
Marie G.
Richmond, VA | Reviewed on Aug 29, 2023
Both guides we had in Thurso (Don and Angela from the company Above and Beyond) were terrific. We felt so at home at the Manor House with hosts Leo and Mary Ellen. They are so welcoming. I loved Thurso!
Also our guide for Glasgow: Andrew. He was so knowledgeable and had gone out of his way to find a historian of the church we were seeking.
The Skye in a Day Tour was excellent. The driver/guide, Bill, was a great storyteller and had a wonderful calming voice.
The private tour of the...
Read more

Both guides we had in Thurso (Don and Angela from the company Above and Beyond) were terrific. We felt so at home at the Manor House with hosts Leo and Mary Ellen. They are so welcoming. I loved Thurso!
Also our guide for Glasgow: Andrew. He was so knowledgeable and had gone out of his way to find a historian of the church we were seeking.
The Skye in a Day Tour was excellent. The driver/guide, Bill, was a great storyteller and had a wonderful calming voice.
The private tour of the Culloden battlefield was very interesting.
The driver from Mailig to the ferry to Tobermory was outstanding. So kind, so knowledgeable, so proud of his area.
So much more--wonderful people, the scenery was gorgeous.

Hotel Reviews
Grasshoppers
GLASGOW

Such a delightful experience. I loved the coffee/tea/wine room that we often met in to discuss our day and plan the next. The staff could not have been more welcoming and helpful. The rooms are smaller but bathroom was great. We had delicious breakfasts. But we overwhelmed by the cupcakes/cookies/ice cream available! What a SWEET place. The location was fabulous.

Authenticity & Character
The staff and the fresh sweets and a hotel that is only on one floor above the train station.
Location
Center City, close to so many great places to eat
Staff
Cleanliness & Comfort
Manor House
Thurso

I loved this hotel. It had so much character, especially in the Irish owners and their children who helped with breakfast and bussed tables at night. They were all so kind to us and willing to help us out with any questions or needs we had. We wanted something other than a generic hotel and this was great for that. We ate there both nights. The food was excellent.

Authenticity & Character
Location
Staff
Leo and Mary Ellen, the owners who are so kind.
Cleanliness & Comfort
Pennygate Lodge
Craignure

This hotel was such a wonderful place to stay. Lovely rooms, great baths, incredible garden with a view of the water. It was luxuriously comfortable. And Tony, the owner, could not have been more accommodating and helpful. This was the best hotel of our whole stay in Scotland. The food was outstanding as was the service in the beautiful dining room.

Authenticity & Character
Staff
Cleanliness & Comfort
Blackfriars Hotel
Inverness

This was a good place to stay. We had to ask for help to get our bags up the stairs (we were on 3rd floor). It was a bit cramped but once again, the people at the bar/restaurant who deal with the hotel were welcoming and helpful.

Authenticity & Character
Location
Not far from the train station.
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree

We had great rooms with a wonderful view of the harbor. But the staff seemed cold and perhaps a bit overwhelmed. A cruise ship was in and the whole town seemed overwhelmed by the number of people crowding the streets and restaurants and other shops. It's important for people to know they must make reservations for dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Bespoke tour of Glasgow
Bespoke tour of Glasgow
Glasgow

Andrew was so nice and so ready for us. He went out of his way to find a person for us to talk to about the church our grandmother came from. He worked hard to find our grandmother's street. And his recommendation that we go to the People's Palace to see the housing exhibit about the 19th century was perfect. We also enjoyed seeing the University of Glasgow. He made the day very convenient in our walking certain parts and having his car at other parts. Andy is charming and fun to be with.

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Hi Marie Thank you for the 5 star review. I love receiving backup that the bespoke trips we create are really great and appeal to all kinds of intrepid travelers like yourselves! We love being artisans in our work, and your 'sister's trip' to explore your roots was really an incredible project to be part of. I love that you went to the North of Northern Scotland and enjoyed the guides we chose. Yes! We use guides like Andrew in Glasgow, who listen to your needs and adapt the day to... Read more

Hi Marie

Thank you for the 5 star review. I love receiving backup that the bespoke trips we create are really great and appeal to all kinds of intrepid travelers like yourselves!

We love being artisans in our work, and your 'sister's trip' to explore your roots was really an incredible project to be part of. I love that you went to the North of Northern Scotland and enjoyed the guides we chose. Yes!

We use guides like Andrew in Glasgow, who listen to your needs and adapt the day to customize the visits and the pace, and the level of research to please you!

Happy to know you liked it!

Regards & thanks
Stephen Molloy & the team at High Point Holidays

The trip of a lifetime! Wonderful summery adventure in Iceland
Iceland | Aug 12 - Aug 20, 2023

C
Charlotte P.
Chicago, IL | Reviewed on Aug 29, 2023
We had a wonderful trip traveling to Iceland in August. Highlights included whale watching in Akureyri up north, the Lake Myvatn area (aptly named "Lake of Midges", you may want a bug net for this time of year), and the geothermal baths in Vok.
Our local specialist, Èric, planned our itinerary beautifully. We didn't realize we planned our trip for one of the busiest times of year to come to Iceland, but he was able to shift our itinerary around and find excellent hotels so we were able to...
Read more

We had a wonderful trip traveling to Iceland in August. Highlights included whale watching in Akureyri up north, the Lake Myvatn area (aptly named "Lake of Midges", you may want a bug net for this time of year), and the geothermal baths in Vok.
Our local specialist, Èric, planned our itinerary beautifully. We didn't realize we planned our trip for one of the busiest times of year to come to Iceland, but he was able to shift our itinerary around and find excellent hotels so we were able to get a sample of everything the country has to offer. Planning with kimkim was such a great decision, we were able to leave the itinerary planning to the experts and had a wealth of information for what to do each day as we drove from place to place. The perfect balance of having the days planned, while still having time to wander and explore between destinations.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Aug 29, 2023

Hello Charlotte!

Thanks for your kind words! It's heartwarming to receive such positive feedback over the work done. I'm happy we managed to arrange your dream trip and balance the itinerary in a fashion that was to your liking :-) My best wishes to you and Alex!

Èric

Francesca planned a fantastic honeymoon
Argentina | Aug 18 - Aug 26, 2023

Madeleine
Madeleine S.
Fort Worth, TX | Reviewed on Aug 29, 2023
Francesca planned a fantastic honeymoon for us in Argentina! She was also very helpful when booking domestic flights.
We traveled to Buenos Aries and stayed at a Krista boutique hotel. We explored the city with a private tour guide (Jessica) who was amazing and very knowledgeable about the history of Buenos Aries. While we were there we also saw an excellent Tango show.
From there we traveled to Bariloche and stayed at an older hotel Tirol with perfect views, great walking distance to...
Read more

Francesca planned a fantastic honeymoon for us in Argentina! She was also very helpful when booking domestic flights.
We traveled to Buenos Aries and stayed at a Krista boutique hotel. We explored the city with a private tour guide (Jessica) who was amazing and very knowledgeable about the history of Buenos Aries. While we were there we also saw an excellent Tango show.
From there we traveled to Bariloche and stayed at an older hotel Tirol with perfect views, great walking distance to downtown, and a great breakfast! We skied at Cerro Cathedral, which was very crowded and I would recommend getting the priority lift pass to not spend a lot of time in line. Our guide Nestor was great! He was very accommodating and easygoing!
Our next stop was Wine County, Our hotel Casa de Uco was fantastic and we wish we got to spend more time there. Our guide for the wine tours Tessa was great and very helpful when sending wine home.

ALL of our drivers/ guides from Signature Tour were amazing and we would not have gotten around Argentina without them!

We would use Kim Kim and Francesca again!

Hotel Reviews
Krista Boutique Hotel
Buenos Aires

Great service, clean rooms and the coffee was excellent!

Authenticity & Character
Location
Great walking distance and felt safe
Staff
Cleanliness & Comfort
Hotel Tirol
San Carlos de Bariloche

The view from our room was great! The hotel was perfect walking distance around downtown, the breakfast was amazing and the heaters work very well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Uco Vineyards & Wine Hotel
Tunuyán

We loved this place! It was clean, the staff was nice and the views were amazing! The spa was very clean and we never had a bad meal here

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Buenos Aires
Highlights of Buenos Aires
Buenos Aires

Our private Guide Jessica was amazing and it would not have been the same without her or our driver Mohammed. We left feeling educated and felt less like tourist.

Quality of Experience
Guides, Drivers and Staff
Transport
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

The tango show was amazing! We have never seen anything like it and would highly reccomend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free day in Bariloche
Free day in Bariloche
Bariloche

Our guide Nestor was great! He talked just enough and always had something interesting to say. He took us around Bariloche and showed us some great views!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Deluxe Wine Tour of Valle de Uco
Private Deluxe Wine Tour of Valle de Uco
Mendoza

This tour was great! Our guide Tessa was very knowledgeable about what Mendoza had to offer and even gave us more insight into the wines we were tasting. I love how we got to try different types of vineyards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Sep 12, 2023

Hey Madeleine,
Thank you for your wonderful feedback! We're thrilled that you enjoyed your trip to Argentina. Planning your honeymoon and be part of this special trip was such a pleasure for us. We look forward to organizing more incredible trips for you in the future!

Safe travels :)

First trip to Vietnam!
Vietnam | Aug 20 - Aug 27, 2023

D
David W. Z.
San Francisco, CA | Reviewed on Aug 29, 2023
Hien was simply exceptional! Her planning and communication before and during our one-week trip to Vietnam far exceeded expectations. Every single movement in the trip, which included three hotels in three different cities, flying in and out from different airports, trains, vans, and boat trips, was executed seamlessly. I can't recommend Hien and her stellar company highly enough if you are visiting Vietnam. I would be very happy to travel under her care again soon! Read more

Hien was simply exceptional! Her planning and communication before and during our one-week trip to Vietnam far exceeded expectations. Every single movement in the trip, which included three hotels in three different cities, flying in and out from different airports, trains, vans, and boat trips, was executed seamlessly. I can't recommend Hien and her stellar company highly enough if you are visiting Vietnam. I would be very happy to travel under her care again soon!

Activity Review
Saigon  Adventure Cycling Tour
Saigon Adventure Cycling Tour
Ho Chi Minh City

By far the coolest thing we did on our trip! Minh was an absolutely amazing guide and showed us parts of Saigon by bike that there is simply no way we would have found on our own!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Aug 29, 2023

Dear David,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. . I will pass on your kind words to the whole team that you met during the trip.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

The ideal itinerary (and trip) that fit us perfectly.
The Netherlands | Aug 16 - Aug 24, 2023

David
David R.
Berkeley, CA | Reviewed on Aug 28, 2023
We were thrilled with the trip that was planned and supported by our Kim Kim guide, Bas. Based on our very specific interests, and the way we like to travel, Bas planned a perfect itinerary. The plan included a nice balance of self-led activities and guide-led activities. It included guided walking tours, boat tours, and cycling tours as well as a self-led cycling activity. We had some input on the Bas' initial plan, and he was happy to make accommodations to fit our requests. Bas was... Read more

We were thrilled with the trip that was planned and supported by our Kim Kim guide, Bas. Based on our very specific interests, and the way we like to travel, Bas planned a perfect itinerary. The plan included a nice balance of self-led activities and guide-led activities. It included guided walking tours, boat tours, and cycling tours as well as a self-led cycling activity. We had some input on the Bas' initial plan, and he was happy to make accommodations to fit our requests. Bas was also available to make some changes during the trip. For example, when a cancelled flight at the outset of the trip forced us to change some of our planned activities, he moved things around to make it work. We were able to get hard-to-secure tickets to the Anne Frank museum, and we had the pleasure of having tremendous, friendly, and fun guides for four of the activities. We weren't sure what to expect as this was our first full Kim Kim itinerary, but we couldn't have been happier with the trip.

Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Aug 29, 2023

Dear David and Carla,
Delighted to hear you truly enjoyed your visit to the Netherlands and that you appreciated our help in planning and organizing this! It is a great pleasure to host a trip for positive-minded and enthusiastic guests like you. Thanks for visiting and I hope you will cherish your memories from the lowlands for a long time!
See you again and with warm regards,
Bas.

Our trip to Turkey was fabulous. Berat did a...
Turkey | Aug 11 - Aug 20, 2023

Joe
Joe M.
Canada | Reviewed on Aug 28, 2023

Our trip to Turkey was fabulous. Berat did a wonderful job of ensuring all the details were taken care of prior to our arrival and set us up for a great time. Our guides Ibrahim and Hatice were excellent and made sure we had a great experience. They were very knowledgeable about the history and used their wealth of experience to help us navigate all of the amazing attractions to avoid any unnecessary stress. I would highly recommend this trip to anyone who wants a deep cultural experience in Turkey.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Aug 29, 2023

Dear Joe,
We are happy to hear you had a positive experience in Turkey with us, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.
Best regards from the whole Trail Travel team,
Berat

Japan family trip
Japan | Aug 14 - Aug 23, 2023

C
Charlie S.
Washington, DC | Reviewed on Aug 28, 2023
Angel worked with me to build out options for a trip itinerary and patiently helped me refine it. Many of her suggestions were great and things I would not have thought of, while also keeping us flexible to do what we wanted with much more autonomy than if we were part of a group tour. When we had to delay our arrival by a day because of weather, she helped us get a refund from the booked hotel for the first night. Read more

Angel worked with me to build out options for a trip itinerary and patiently helped me refine it. Many of her suggestions were great and things I would not have thought of, while also keeping us flexible to do what we wanted with much more autonomy than if we were part of a group tour. When we had to delay our arrival by a day because of weather, she helped us get a refund from the booked hotel for the first night.

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo

Clean, modern, good location

Kyoto Tokyu Hotel
kyoto

clean, modern

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Aug 30, 2023

Thank you for giving KimKim and Odynovo Tours the opportunity to make your travel arrangements for your recent trip to Japan.We greatly appreciate your feedback and have shared your idear about boarding train instruction.Welcome you and your family back to Japan again in the future!

10/10 -- Amazing Brazil Vacation!
Brazil | Aug 12 - Aug 25, 2023

Carla
Carla W.
Irving, TX | Reviewed on Aug 28, 2023
What an incredible trip! Tackling a huge country like Brazil in just two weeks was a daunting task, but Chadya made the whole process easy and enjoyable. Her itinerary was wonderful; we visited Rio, Foz de Iguacu, the Amazon, and Jericoacoara, and all were amazing experiences. The hotels (Copacabana Palace, Hotel das Cataratas, Villa Amazonia, Juma Amazon Lodge, and Huricane Jeri) were uniformly top notch. Our excursions were interesting and informative, with private guides able to help... Read more

What an incredible trip! Tackling a huge country like Brazil in just two weeks was a daunting task, but Chadya made the whole process easy and enjoyable. Her itinerary was wonderful; we visited Rio, Foz de Iguacu, the Amazon, and Jericoacoara, and all were amazing experiences. The hotels (Copacabana Palace, Hotel das Cataratas, Villa Amazonia, Juma Amazon Lodge, and Huricane Jeri) were uniformly top notch. Our excursions were interesting and informative, with private guides able to help cater to exactly our whims (cheers to Vincente for his patience while we bought havaianas!). My traveling companion is staying in Brazil for a few weeks, and he's looking forward to hanging out with another guide, Pedro, to surf.

One of the best things about a service like kimkim is that all the little details are taken care of. It was so nice to know that someone else was checking us into our flights, and a car would be waiting to take us to the airport and pick us up. Chadya and her team were also available to answer questions or resolve any minor hiccups, which was a relief in a country where we didn't speak the language.

Overall, this was our second time using kimkim, and this time did not disappoint. We look forward to using kimkim again in the future!!

Hotel Reviews
Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Rio de Janeiro

This hotel is gorgeous and luxurious! Wonderful service. We enjoyed the breakfast buffet as well as a celebratory dinner at Mee. A great way to start our trip.

Authenticity & Character
This hotel has a great old world charm.
Location
Right on the beach!
Staff
Friendly and helpful, everyone went above and beyond.
Cleanliness & Comfort
This is a luxury hotel, and it shows.
Belmond Hotel das Cataratas
Foz do Iguaçu

It is AMAZING to be right in the park and able to get started visiting the falls before anyone else! Beyond that, just a fantastic hotel. We enjoyed sitting by the pool drinking champagne and fresh coconut water. We did a cachaca tasting, which I highly recommend. Wonderful breakfast. I could have happily stayed there for several more days!

Authenticity & Character
This art deco hotel is full of charm!
Location
Being located inside the national park is such a bonus -- we were able to visit the falls before everyone else and get amazing views with few others around!
Staff
Everyone we interacted with was friendly and helpful, including bring around free champagne by the pool!
Cleanliness & Comfort
Luxury all around.
Villa Amazônia
Manaus

This hotel was nice and comfortable -- a good stop on either side of visiting the Amazon. The pool was relaxing. I would happily stay here again if I happened to be in Manaus. It is more of a stop than a destination, though, which is why I give it 4 stars when compared to the amazing other hotels where we stayed (5 stars have to mean something!). I had a very nice massage, and they were very accommodating when we needed breakfast earlier than their usual hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Juma Amazon Lodge
Autazes

This jungle lodge is really amazing. Way out in the middle of nowhere, you really feel like you get an authentic experience. The lodge is nice, but rustic, which is a great break from the rest of the world. All of our excursions were fantastic -- I got to hold a sloth!! I loved floating in the river "pool." The food was really good (even better than I was expecting). It also was very enjoyable to meet tourists from all over the world all hanging out in the Amazon.

Authenticity & Character
This lodge forces you into nature -- with no A/C or TVs, you are in an authentic environment that allows you to focus on where you are.
Location
The location is gorgeous and idyllic, full of wildlife and nature. You really feel like you are getting the Amazonian experience.
Staff
Everyone was kind and helpful. Our guide, Nelson, was outstanding.
Cleanliness & Comfort
Everything was very clean and well taken care of, but there is (understandably!) no A/C, so it's not the world's most comfortable environs. But it is authentic! I recommend bringing a portable personal fan.
Hurricane Jeri
Jericoacoara

I absolutely loved Hurricane Jeri! The hotel is beautiful, lush and green. The staff was incredibly helpful, setting up a WhatsApp to provide tips and services. Breakfast was good, the pool was nice. And the location is wonderful -- a tiny bit away from the bustle of "downtown," but you're there in 5 minutes.

Authenticity & Character
The hotel is very green and natural, fitting into the setting beautifully.
Location
I loved being right on the beach. Compared to other hotels this is a bit further away, but still very close to all the restaurants and shops.
Staff
Everyone was very helpful, including Victoria making dinner reservations for us for our anniversary.
Cleanliness & Comfort
Very spic and span, which is difficult when there is sand everywhere!
Local specialist: Chadya Ricardo
C
Chadya Ricardo
Local specialist in São Paulo | Replied on Sep 01, 2023

Hi Carla,
Great to hear that you had such an incredible trip to Brazil!
It was a pleasure planning your trip, and I'm delighted that the itinerary, hotels, and guides exceeded your expectations. Thank you for your kind words, and I'm glad we could make your journey hassle-free. We look forward to helping you create more memorable adventures in the future.
Wishing you many more wonderful travels ahead!
Chadya

Amazing hiking and sightseeing tour of South Ring
Iceland | Aug 17 - Aug 27, 2023

Dina
Dina L.
Greenfield, MA | Reviewed on Aug 28, 2023

Francesca planned the trip of a lifetime for us. I cannot imagine anything that would have improved our trip. I hope to work with KimKim in the future and to recommend Francesca to friends that wish to travel to Iceland. Thank you for a trip that was beyond my wildest dreams!

Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 28, 2023

Thank you Dina, anytime!!!

5 Stars and More for Francesca! :)
Iceland | Aug 17 - Aug 27, 2023

Joanne
Joanne B.
Greenfield, MA | Reviewed on Aug 28, 2023
Thank You, Francesca, for creating a 5-star fly, drive, hike and horseback riding vacation for us along the southern coast of Iceland. Your attention to detail, listening and including all of the activities that we dreamed about doing on our trip was amazing. Everything from in-country flights, to rental car, hotel confirmations with breakfast, activity bookings, complex travel from the interior after our hiking the Fimmvorouhals Trail, EVERYTHING, went off without a hitch! You made this... Read more

Thank You, Francesca, for creating a 5-star fly, drive, hike and horseback riding vacation for us along the southern coast of Iceland. Your attention to detail, listening and including all of the activities that we dreamed about doing on our trip was amazing. Everything from in-country flights, to rental car, hotel confirmations with breakfast, activity bookings, complex travel from the interior after our hiking the Fimmvorouhals Trail, EVERYTHING, went off without a hitch! You made this trip to Iceland such an easy and magical experience and I would highly recommend Kim Kim and Francesca to assist with planning your next journey! I would like to also Thank Francesca for responding promptly to all our questions prior to booking our trip and presenting our trip in such an organized and easy to access format. You made this such an easy experience. Thank you so much for doing all of the hard work so that all we had to do was sit back and enjoy our vacation! Thank you. Thank you! I will definitely recommend you to family and friends as well as consider using Kim Kim for future travels to unknown destinations.

Hotel Reviews
Seydisfjordur Guesthouse
Seydisfjordur

Excellent location! Walk to restaurants. Nice community space with kitchen. Appreciated the use of free washer and dryer.

Location
Hotel Framtid
Djúpivogur

Love the open space and enjoyed having our own kitchen. Convenient walk to harbor and diner.

Höfn - Berjaya Iceland Hotels
Höfn
Hótel Klaustur
Kirkjubæjarklaustur
Hotel Skógá by EJ Hotels
Vatnsholt Hotel & Guesthouse
Selfoss
Fosshotel Baron
Reykjavík
Activity Reviews
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

The baths were amazing, but crowded.

Horse Riding Tour
Horse Riding Tour
Iceland

A lovely farm and wonderful horses! Our guide (Seeno? spelling) was from Denmark and was wonderful. We had a semi-private ride over to the waterfall. The horses were amazing and so well behaved and friendly. We stopped for photos and loved the views! A wonderful and relaxing 2- hour ride. Even for an experienced rider, I would recommend this trip as the scenery was amazing and I had never experienced the "Tolt" gait. It felt like such a priviledge to ride these beautiful animals.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland

Wonderful experience. I was expecting all of the lagoons and "spas" to be a much quieter experience, but they are more of a tourist attraction and family pool. I would definitely go back though! I loved floating around and apprecia!ted the use of the "noodles" for floating. Locker rooms and showers are clean and well maintained.

Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 28, 2023

I am so humbled by your amazing review - Thank you so much, glad you had a blast!

Heavenly Provence!
France | Aug 21 - Aug 27, 2023

John
John P.
Canada | Reviewed on Aug 28, 2023
We had an outstanding tour of Provence and are very pleased with everything involved in the planning, preparation, and execution of our tour. I was a bit skeptical when we first began discussing a tour with KimKim however none of my early concerns developed into anything at all. Amandine and KimKim delivered each and every time.
Some notes for future travellers: a) don't hesitate to be as specific as possible with your coordinator. We were very pleased to receive a ground floor room in...
Read more

We had an outstanding tour of Provence and are very pleased with everything involved in the planning, preparation, and execution of our tour. I was a bit skeptical when we first began discussing a tour with KimKim however none of my early concerns developed into anything at all. Amandine and KimKim delivered each and every time.
Some notes for future travellers: a) don't hesitate to be as specific as possible with your coordinator. We were very pleased to receive a ground floor room in one location that did not have an elevator (mattered for us). We enjoyed our accommodations very much however next time we might include a longer wish list when it comes to hotel amenities. For example in one hotel the room was a bit small, however the hotel location was excellent (and we did not expressly request a large room). Think about where you want to be located. We absolutely loved our Avignon location (la damoiselle) - a beautiful guest house in the old town (Lisa was so wonderful).
b) don't hesitate to be clear about your day trips/excursions/etc. We had a few tours with Ala Francaise and they were very professional. Special thanks and kudos go out to Flo (Florine) who took us on our Wine Tour to Chateauneuf du Pape (out of Avignon), and to Lucille (sp?) who came up to Arles to give us a fantastic walking tour of Arles (finished with a great Cheese and Wine tasting too!). There was one, small, bit of confusion around our Gourmet Walking Tour in Arles. We expected it to be a walking tour of multiple local food spots, however our guide's plan was more of a historical walking tour with a main stop at the end for the Cheese Tasting and wine sampling. This was an excellent tour and our guide was super accommodating at every step, however the initial confusion was an unnecessary hiccup.
Massive highlights: Most of our tours were amazing however our Culinary Cooking Class Day was the best. Gilles (from Provence Gourmet) was tremendous. This day exceeded our expectations at every level. Not only did we love the market walk, but we just had to stop at a local winery in order to have the correct pairing(s) for our food production to follow!!! Gilles was a great Teacher/Chef! He was patient and clear with all instructions and we couldn't have imagined a better day. Merci Gilles!
In summary, we were so pleased with KimKim (and Amandine's assistance). To have all of our logistics taken care of (trains, hotels, tours, etc) made our 7 day Provence tour so much easier. We will totally contact KimKim ahead of our next European adventure. Santé!

Hotel Reviews
Hôtel Jules César
Arles

This hotel was the fanciest of our stays, offering the most amenities. We don't usually prioritize having a pool, but given the heat, we realized it would have been a nice feature to have. It was a great stay overall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B La Demoiselle
Avignon

Lisa was a fantastic host(ess). She greeted us and made us feel like returning family members! LOVED our first floor room and the wonderful breakfast space in the back of her great guest house. Our morning breakfast was fresh and tasted great. The walk into town was easy and only a five minute stroll and you were in the heart of the old town of Avignon. We only wish we stayed another few nights (2 for us) as we were both very comfortable and felt right at home.

Authenticity & Character
Really charming guest house with a wonderfully warm and comfortable atmosphere.
Location
A short walk into the heart of Avignon. The roads are pretty flat so you don't need to be a trained athlete and we never felt as though the location was anything other than fantastic.
Staff
Lisa and Joanne were top notch!
Cleanliness & Comfort
Hotel Escaletto
Aix-en-Provence

The Hotel Escaletto was an excellent place from which to explore Aix-en-Provence. Our room was very clean and while a bit on the small side it was completely satisfactory for our visit to Aix. The proximity to the old town was a highlight. It was a pretty easy walk in to the heart of the old town/restaurants/etc. and it was possible to return home for breaks if so desired. The breakfast offered was very good and the staff were very accommodating if you had any needs. An elevator is always an added bonus and the Escaletto did not disappoint. We didn't really make use of the 4th floor patio, but it was a good size and I'm sure was nice for those who chose to sit out.

Authenticity & Character
Nothing - it was a nice, clean, well located hotel. More of a modern feel but completely clean and well looked after.
Location
Staff
Always helpful when required.
Cleanliness & Comfort
Activity Reviews
An afternoon in Châteauneuf du Pape
An afternoon in Châteauneuf du Pape
Avignon

Flo was an excellent guide. His English skills were excellent and he provided great commentary on our drive through the countryside (the region, History and Architecture of Avignon, etc.) as we made our way to our first winery. We visited two wineries (Chateau Maucoil - in the northwest corner of Chateauneuf du Pape; and Maison Bouachon in the village of Chateauneuf du Pape). The Chateau Maucoil stop was by far the best. We had 6 tastings and the hostess was wonderful taking us through the Chateau's different vintages and discussing the difference in terroir in their various fields. She did a wonderful job sharing information about the appellation of Chateauneuf du Pape and the 13 different grape varietals used in this region of Provence. It was very interesting to learn about the different soil types in CNP as they were much different than in other wine regions we had visited. Highly recommend this stop. Our second stop was a bit disappointing. The hostess at Maison Bouachon was wonderful however this stop was more about 'how to taste wine' and less about the various vintages of this winery. We only had 3 tastings and it was disappointing after the great visit to Chateau Maucoil. It is a great stop for someone who wanted to learn about tasting wine but for anyone who has visited multiple wineries previously it was a bit disappointing in the limited number of tastings. Their winery facility was impeccable but it felt like a showroom visit more than a winery tasting tour. Perhaps if it was our first stop I would not be so critical but it was not nearly as good a stop as CM. Before returning to Avignon Flo (our guide) took us to a wonderful historic monument overlooking of the town and appellation. We had a great view of the Rhone Valley (with Avignon in the distance) and it was fun to stop and take some photos of the Valley and river rolling by.

Quality of Experience
Great visit to CM and our guide Flo.
Guides, Drivers and Staff
Flo was amazing. Likely one of the top two Ala Francaise guides for our entire week.
Transport
Very comfortable van (we had 6 in our van)
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
France

This was the best!!!! Gilles was an excellent Chef/Host and he made the day a wonderful one. We started with a conversation with Gilles about the kind of Provencal meal we were hoping to make. Gilles provided a few great options and together (with the one other couple) we selected a Sea Bass meal. Gilles then took us to two different markets in Aix, a famous Aix bakery, as well as a quick stop at a local grocer where he picked up a couple of other items for our meal. Prior to arriving at his house (where we were going to cook) we stopped at a local winery so we could taste some wine and choose appropriate wine for our meal!!!! This was both unexpected and fantastic. We had a chance to sample some wines from Chateau Henri Bonnaud and ended up choosing a White and a Rosé to take with us for our meal. Chateau Henri Bonnaud was a great stop. The staff were very clear and provided some great background on the winery, the terroir, and the appellation as a whole. Gilles took us through every aspect of the preparation of our meal. He was patient and a great Chef/Teacher getting us to assist with each and every part of our three course meal. His home was wonderful and provided a spacious place for us to work and learn together. It was a massive success and a true highlight of our week in Provence.

Quality of Experience
The whole day exceeded our expectations (and the other couple were fantastic classmates too).
Food
Loved our Sea Bass meal and each of the other courses too.
Guides, Drivers and Staff
Gilles was fantastic. 10++
Transport
Completely fine. Comfortable, spacious, and clean.
Half Day Cassis Trip
Half Day Cassis Trip
Aix-en-Provence

We enjoyed our Cassis half day tour very much. I think it could have been even better if we had a little longer time in Cassis but that is on us and our planning. Our guide Guillaume picked us up and drove us out from Aix to Cassis (about 30 minutes). Guillaume was very nice and answered all of our questions. He wasn't as talkative about the region's history, geography, etc. as we might have liked but he was very pleasant and professional at all times. Our first stop was at Cap Canaille high above Cassis. We were able to jump our and grab some amazing photos with tremendous vistas along the coastline. This stop was between 10 and 15 minutes so don't expect a long hike on the trails but rather a quick stop to enjoy the great views before heading down into Cassis. In Cassis we went directly to the harbour area where we were encouraged to take the 'short boat tour' of the Calanques. This tour was approx. 45 minutes and cost approx. 16 Euros per adult. Thankfully a boat was loading and departing right away so off we went on a small'ish tourist boat (mostly open air with a covered section mid-ship) to exit the harbour. Our time in Cassis would only be approximately 2 hours so it was important (if we wanted to take a boat tour of the Calanques) that we go straight to the ticket office and get on the first possible boat. Our Captain narrated most of the way (in French and in English) telling us that we would visit 3 Calanques along the shoreline. We really like being on the water so it was a great way to see the Calanques without having to exert any excercise whatsoever. After entering and exiting three different Calanques (inlets/skinny harbours surrounded by vertical cliff walls) we worked our way back to the harbour. From there we still had about 60-90 minutes for a walking stroll through Cassis (really just around the harbour and the large square at the harbour). Thankfully there was a great market taking place and so it was fun to compare the market to others we've seen and to browse the many artisan displays. I would say our Half Day in Cassis was really more of a 'Quick Tour of Cassis Harbour and the Calanques'. No doubt you can book a full day and this might be something I'd recommend if you really wanted to check out the small seaside village in more depth. If you're interested in seeing the Calanques from the water (and not hiking them - which may take a number of hours) then this is a great way to accomplish that. Our tour guide was nice and very professional however he was more of a Taxi Driver on this tour. We thought he could have been much more informative during our drive (and he did answer all questions as best he could) and possibly the tour operator could arrange for a more private boat trip as well (cost?) but that might be prohibitive (?). All in all we did have a nice half day. We saw the Calanques and enjoyed a brief visit to Cassis. We were back in Aix by 1:00 pm and were able to have a free afternoon to explore.

Quality of Experience
Guides, Drivers and Staff
Guillaume was really nice but he didn't offer as detailed a narration of the region as we had with other guides. The Boat Captain was fun and shared information about the region's connection the the Sea.
Transport
Clean, professional, comfortable.
Gourmet tour of Arles
Gourmet tour of Arles
Arles

While this ended up being a great tour we think it is poorly named. The tour ended up being more of a Historical Tour of Arles (with a Cheese tasting + wine at the end). Our guide - Lucille (?) - was fantastic! When we first met and she outlined the plan for our walking tour we shared our questions (we thought it would be a walking food tour like we had done in other places - tour markets/small shops where we would try local cuisine, etc.) as it seemed we had different ideas about what was expected. Lucille was great - she immediately adjusted her plan and started us off with a short walk to a Patisserie that she really liked. There she gave us a chance to order some local food and she talked about some of her local favourites (including some history of Provencal bread - Fougasse). We proceeded to wander around Arles with the occasional stop along the way (in the Park to finish our coffee and snacks) to see historical monuments/ruins/etc. around the town. Highlights were stopping in to see the Roman Amphitheatre (sadly closed to foot traffic but you got a great look), Coliseum (excellent stop), and a couple of stops at places made famous by Vincent Van Gogh's 2 year stint in Arles (Yellow café and the Hotel Dieu). Throughout our walk we learned about the history and evolution of Arles. We also had a nice stop at a local Nougat shop and tried out a variety of Provencal nougats - they were really good. The culmination of our walk was a stop at Les Fromagères (Women Cheesemakers). There we were treated to a Cheese Tasting of at least six different styles of local Provencal cheese. Naturally we were offered some Provencal wine to accompany this tasting!!! It was fun to try different cheeses from very fresh (soft) options to one that was infused with a Pesto 'sauce'. Yummy!

Quality of Experience
Guides, Drivers and Staff
Our guide was awesome!!! She made the afternoon wonderful. Merci.
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Sep 04, 2023

Thank you so much for your detailed feedback and your time!
It will me help so much to improve our services and the quality of our offer.
I am happy you enjoy Provence and especially your cooking class!
I wish you to keep wonderful memories of this awesome trip! Your photos are so nice, thanks for sharing them!
I wish you all the best to both of you :)
Amandine

Norway's Majestic Scenery in Five Days
Norway | Aug 17 - Aug 21, 2023

D
Dorothy N.
Wallingford Center, CT | Reviewed on Aug 28, 2023
Ezdi followed our directions for a 5 day Bergen and Norway in a Nutshell trip for two 80 year ladies. Although arduous at times it was a trip of a lifetime. After nine days with family and friends in Stavanger we took the ferry to Bergen, which is a lovely trip. The cable ride, Hardangerfjord trips were wonderful. Our hotels were very adequate with sumptuous breakfasts each morning. Since this was the tourist season it was no surprise that there were not enough buses in Voss to take us to... Read more

Ezdi followed our directions for a 5 day Bergen and Norway in a Nutshell trip for two 80 year ladies. Although arduous at times it was a trip of a lifetime. After nine days with family and friends in Stavanger we took the ferry to Bergen, which is a lovely trip. The cable ride, Hardangerfjord trips were wonderful. Our hotels were very adequate with sumptuous breakfasts each morning. Since this was the tourist season it was no surprise that there were not enough buses in Voss to take us to Gudvangen. We were lucky to get the last two seats that two men vacated for us. The scenery on our fjord boat trip took our breaths away. And, the Flam train trip took us through some of the most majestic scenery I have ever seen. Moving our luggage on this train was difficult but we had help from other passengers. Unless travelers are interested in souvenir shops, we found the 3+ hour layover in Flam too long. All in all, KimKim put together a trip that covered a lot of territory and wonderful scenery. Thank you, KimKim and Ezdi.

Hotel Reviews
Heimen Hotel
Bergen

A budget hotel with the most extensive selection of foods for breakfast. Comfortable and clean. Close to boats but a distance from the train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen

True to its description of a viking inspired hotel, there was a reindeer skin on the bed. We were also surrounded by wonderful scenery. Breakfast was delicious, including batter provided for making waffles. We opted for dinner in the Seafood restaurant which included fish soup and salmon. Both were very well prepared and delicious. The hotel is just a few steps from the boats which cruise along the fjords.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Our most upscale restaurant on our trip. Rooms were comfortable and clean with a few more amenities, i.e. minibar, etc. however, the restaurant was at least a 4 star with delicious meals. We had pasta and pesto which was incredibility delicious and the superior salmon from Soti was the very best salmon dinner I have ever had anywhere and that includes the Pacific Northwest. Should be on anyone's list of places to dine in Bergen. Close the to the airport bus, we elected to take a taxi to save time and cost approximately 470 NOK or about $47 US.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ezdi Trejo
Ezdi
Ezdi Trejo
Local specialist in Kristiansand | Replied on Aug 29, 2023

Hi Dorothy, thanks a lot for the nice review! I am glad to hear that you truly enjoyed Norway and that you had an amazing time!
It was a pleasure to have planned your trip.

All the best from Southern Norway!
Ezdi

Super fun trip for the whole family! So glad...
Costa Rica | Oct 1 - Oct 13, 2024

Jason
Jason C.
San Carlos, CA | Reviewed on Aug 28, 2023
Super fun trip for the whole family! So glad we did it. Gustavo gave us the best ideas, and the catalina island trip was definitely the highlight, while we didn't come at the peak season for Manta Rays, we saw a giant 15 ft Manta Ray on our trip!! Was so graceful! Read more

Super fun trip for the whole family! So glad we did it. Gustavo gave us the best ideas, and the catalina island trip was definitely the highlight, while we didn't come at the peak season for Manta Rays, we saw a giant 15 ft Manta Ray on our trip!! Was so graceful!

Hotel Reviews
Hotel Hacienda Guachipelín
Liberia

Amazing hotel to be based to explore the area. The hotel is the closest to Rincon de la Vieja volcano which was our goal. What we didn't realize was that the hotel itself has so many waterfalls, and hiking trails to explore. Our favorite was the Orenpendola Waterfall, which is a huge fall that drops into amazing clear turquoise water!! The kids loved the hike down with the hanging bridges and cool water! The only downside of the hotel is that the food gets a bit repetitive after 3 days. While there are 3 restaurants, they are all from the same kitchen.

Authenticity & Character
The hotel is built on an old cattle ranch, and they even let us milk the cows when we walked pass the stable early one morning.
Location
Best location for visiting Rincon de la Vieja
Staff
Cleanliness & Comfort
Hotel Pasatiempo
Tamarindo

Amazing location, you are almost in the center of Tamarindo, and can pretty much walk everywhere. The hotel itself has some updated rooms, and some older rooms, see if you can get a room with the renovations. My only complaint is that. they need to spray the dinning area for bugs. You can't really lounge in the bar area without being eaten alive by the mosquitos.

Authenticity & Character
Giant mango tree in the courtyard that monkeys run over! The common areas is decorated with Guatil pottery, and they also serve breakfast with local pottery.
Location
right in the heart of Tamarindo, across the street from the beach.
Staff
Cleanliness & Comfort
La Fortuna Lodge by Treebu
La Fortuna

Great hotel in the center of Arenal. Good location if you don't have a car. The rooms are newly renovated, and have great comfy beds, and a view of the volcano. The downside is that you don't really feel like you are in the rainforests, instead you are in the middle of a town.

Authenticity & Character
Location
You are 3 blocks from the central park of Arenal.
Staff
Cleanliness & Comfort
Newly renovated hotel with new beds and sheets. Great nights sleep
Activity Reviews
Self Guided Visit to Diamante Eco Adventure Park
Self Guided Visit to Diamante Eco Adventure Park
Costa Rica

My 8 year old needed to see a Toucan before he left Costa Rica. Given we didn't see one in the wild, we decided to visit Diamante on our last day. Well his wish came true! We saw 4 toucans! And what was even more amazing was seeing the sloths up close! We've seen a couple of the sloths before in the wild, and they were always just in the distance, but here at Diamante, at the feeding time, the sloths are actually moving - it was amazing. There was also a jungle gym obstical course that my son went on multiple times, so all in all a good day.

Quality of Experience
The animal area is pretty small, so you will be done in a hour or so.
Group Surf Lessons at Tamarindo Beach
Group Surf Lessons at Tamarindo Beach
Tamarindo

Was super fun! The instructors were all very helpful to make sure that you were able to stand up on your first wave. I wouldn't have been able to do that with out their help.

Quality of Experience
Profesional, helpful well run!
Guides, Drivers and Staff
The instructors are all super helpful
Snorkeling  at the Catalina Islands
Snorkeling at the Catalina Islands
Costa Rica

They are not joking when they say you might see giant Manta Rays!! The Manta Rays were 15 ft across. I wasn't expecting it, since we didn't come in the peak season for seeing them, but was spectacular.

Quality of Experience
The guides were friendly. I understand it's more cost effective to run both the diving and snorkeling together, but I think sseprateing the two groupss will make for a better experience.
Guides, Drivers and Staff
Great guides!
Transport
Palo Verde National Park Safari Cruise with Lunch
Palo Verde National Park Safari Cruise with Lunch
Costa Rica

Pretty good tour, and we definitely saw lots of wildlife such as monkeys and the most amazing thing was the bats hanging on the tree trunk that looked like pieces of bark. The guide was very knowledgable, and was able to spot the animals that even with his direction we had to really search for to see. However, the boat part of the trip was pretty short, probably an hour. And the rest of the tour was the restaurant, pottery etc. Which is not really our cup of tea.

Quality of Experience
Food
Food was wholesome and plentyful. Not a lot of variety though.
Guides, Drivers and Staff
Guide was super knowledgable.
Transport
We drove our own car.
Self-Guided Visit to Llanos del Cortes (Cortes Waterfall)
Self-Guided Visit to Llanos del Cortes (Cortes Waterfall)
Costa Rica

Good for a quick stop over on the way through Liberia. We only spent 20 minutes at the waterfall, took a quick dip and left. There is no hiking or anything like that, you are really just coming for the waterfall. Worth it if you are passing by, not worth it if you are coming just for the waterfall.

Family Friendliness
Only 5 - 10 minutes walk from the parking
Self-Guided Hike Rincon de la Vieja National Park - Las Pailas Trail
Self-Guided Hike Rincon de la Vieja National Park - Las Pailas Trail
Costa Rica

Super fun for the kids to see the volcanic activity. Come early as it can get really hot during the day. Lucky there are some pretty nice trees to shade a good portion of the hike. It was just the right length for our kids (8 & 10).

Quality of Experience
Totally worth doing with kids, they will learn so much. The howler monkeys were also amazing!
Rio Negro Hot Springs & Mud Baths
Rio Negro Hot Springs & Mud Baths
Rincón de la Vieja

Super fun! The hot springs range from 100 degrees to 145 degrees. So take your pick. The hot springs are set on the banks of the river, so it was nice and peaceful to look out at the river as you are soaking. We came at the end of the day and was nice to walk back with the twinkling lights lighting the path for the short hike back. The volcanic mud was also fun. Kids had fun painting themselves.

Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

Easy hike down to the waterfall, and a nice place to spend an afternoon. It can get pretty busy though, as everyone seems to have the same idea.

Self-Guided visit to Playa Conchal - The White Shell Beach
Self-Guided visit to Playa Conchal - The White Shell Beach
Costa Rica

The beach was amazing, I can see why it is known as the best beach in Costa Rica. Pure white and squeaks as you walk over it (because of the broken shells). I came super early, so I had the whole place to myself, and did a bit of snorkeling too. Lots of fish in the water, but that day the water clarity wasn't the best.

Guaitil Pottery Workshop
Guaitil Pottery Workshop
Tamarindo

I wanted to visit the town of Guaitil but didn't get a chance, so was super excited to do a pottery lesson. Was super fun to learn how to use the tools (such as a corn husk) to help shape my piece. The lesson took 3 hrs, one hr each day, so it was easy to schedule into the rest of my schedule.

Self-drive from {{start_location}} to {{end_location}} via Rio Celeste
Self-drive from {{start_location}} to {{end_location}} via Rio Celeste
Costa Rica

A beautiful hike through the jungle. The waterfall was amazing,, and as blue as it looks on the photos. But what was even more amazing was the hike to the start of the color pigments. At the origin (mixing point) you can see where the clear river suddenly turns to a turquoise blue! That was amazing.

Quality of Experience
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Full-day Waterfalls Expedition
Full-day Waterfalls Expedition
Rincón de la Vieja
Quality of Experience
Self-Guided Snorkeling Day
Self-Guided Snorkeling Day
Gulf of Papagayo
Quality of Experience
Local specialist: Gustavo Camperos

Banff, Jasper, Sun Peaks and Vancouver
Canada | Aug 14 - Aug 21, 2023

P
Panthulu S.
Vacaville, CA | Reviewed on Aug 28, 2023
Fernanda helped me make a booking for a special trip to Banff to celebrate our anniversary. During the booking process she was very helpful in suggesting the places to visit. Once we went there, I was disappointed to find that the first hotel Rundlestone Lodge had a booking for double beds room. Later we found that the other hotels in Fairmont Jasper Park Lodge and Coal Coast Harbour Vancouver also had double beds booked. We cancelled Kelowna room because of wildfires. Fernanda helped cancel... Read more

Fernanda helped me make a booking for a special trip to Banff to celebrate our anniversary. During the booking process she was very helpful in suggesting the places to visit. Once we went there, I was disappointed to find that the first hotel Rundlestone Lodge had a booking for double beds room. Later we found that the other hotels in Fairmont Jasper Park Lodge and Coal Coast Harbour Vancouver also had double beds booked. We cancelled Kelowna room because of wildfires. Fernanda helped cancel without any penalty.

We were able to make alternate art arrangements during our trip.

Activities suggested were very good. We enjoyed them very much.

Local specialist: Fernanda Coindreau
Fernanda
Fernanda Coindreau
Local specialist in Quebec | Replied on Aug 30, 2023

Hi Panthulu, I am happy to hear that you both had a wonderful time on your anniversary trip to Canada . It was a pleasure assisting with the planning. I apologize for any inconvenience regarding the bedding situation at the hotels. We work closely with our hotel partners to secure your preferences, but unfortunately, it's not always guaranteed. Bed availability can be challenging, especially for last-minute bookings during peak seasons.
Your understanding is appreciated.If you need any more assistance or have questions, feel free to reach out. Here's to more fantastic adventures ahead!

I have never booked through a website such as...
Philippines | May 9 - May 12, 2023

Danielle
Danielle R.
the United Arab Emirates | Reviewed on Aug 28, 2023
I have never booked through a website such as KimKim but we had such a positive experience that I will definitely be using them again. Cami was incredible. She was so patient and accommodating and we really couldn’t have asked for better help. The trip was one I’ll never forget! Read more

I have never booked through a website such as KimKim but we had such a positive experience that I will definitely be using them again. Cami was incredible. She was so patient and accommodating and we really couldn’t have asked for better help. The trip was one I’ll never forget!

Hotel Review
Elysia Beach Resort
Donsol
Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Aug 29, 2023

Thank you very much for your review Danielle! I’m very happy to hear you had a great trip.
It was a pleasure organizing the trip for you and your family.
Thank you for choosing to travel with us. Looking forward to taking you on another unforgettable adventure!
Cami

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