Kimkim Trip Reviews

We absolutely loved our trip to Nepal. It was incredibly well organised by Ngima when we got there, very professional, we (mother and two daughters) felt super safe and really enjoyed meeting our wonderful tour guide Ang Gelu - who nothing was a problem for and looked after us every day in so many ways - thank you we appreciated you so much and we will be back to do some harder treks one day -Kunger our easy going porter, Amit our lovely driver, always on time with a spotless car, and city guides Lil in Pokhara and Surinder in Kathmandu. You were amazing, informative and we enjoyed our time with you.

It is people who make experiences special and positive and rewarding as much as the places. Despite being monsoon season we had an absolutely fabulous time and got heaps of really good weather too, though maybe not perfect views of the mountains. But it was lovely and green and not too busy so we really enjoyed coming in August. Just take an umbrella for the odd shower.

The slightly formulaic approach to the itinerary through Kim Kim did me have me a little worried because I was trying to do something outside the formula but it all worked out and Ngima (Nepal Myths and Mountain Trails via KimKim) was amazing when we got there. Definitely use this tour company if thinking about going to Nepal.

Guides and drivers were brilliant and went out of their way to add value to the experience

The guides really brought brought the culture of Vietnam to the forefront

We loved our trip to Guatemala & Belize. We took our 2 grandchildren 14 & 12 with us. Our trip had been a long time in the making and thinking. We had ideas of where we wanted to go but we were really in the dark until we stumbled on Kim Kim and Old Town Outfitters, they made our planning so much easier. They were very easy to work with and the itinerary they set out for us was amazing. We had adventures, fun and history ending with 5 days of relaxation in Belize. We loved all of our guides ... Vini and our driver Ivan that took us to Tikal. Olivero who was a wealth of information on Mayan history and ruins which was one of the main reasons we were in Guatemala and our guide in Belize, the three of them were excellent and very easy to spend time with. Kim Kim and Old Town Outfitters worked with our budget on every level and all our accommodation was very comfortable. They suggested places for us to visit that we would never have considered and certainly did not know about. We had the best time and our itinerary exceeded our expectations. Having a guide and driver while travelling with our grandchildren took a lot of stress out of our travels and they shared a lot with us about the culture and history of the places we visited and helped us with our Spanish. Kim Kim and Old Town Outfitters provided excellent and helpful service and their itinerary made our trip so easy ... stress free and worry free. Thank you!! We highly recommend them for your travel adventure.

Hotel Review

San Buenaventura Hotel

Panajachel, Sololá

This was our first place we stayed at when we arrived in Guatemala. The location is beautiful ... right on Lake Atitlan. Our hotel room was two bedrooms and our beds were comfortable. It was two levels ... the upstairs had a kitchenette and two divans that were made into beds. We had a lovely patio area upstairs and could see out to the lake. The breakfast was delicious and the staff are very friendly. It was the perfect place for us to start our trip from.

Authenticity & Character

We loved our room and it had an amazing door. The hotel room itself was a great design it had a wonderful stair well and a great patio area to eat outside.

Location

Right on the lake and has easy access to catch a boat and visit the villages on the other side of the lake. An easy drive from the town on Lake Atitlan where there is plenty of shops, a supermarket and a bank.

Staff

All the staff provided great service. The staff at the front desk were very helpful. The dining staff were excellent even thought we did not speak much Spanish they were very helpful.

Cleanliness & Comfort

Our hotel was very clean. The bathroom was very clean.

Activity Reviews

Tour Yaxhá Maya Ruins

Guatemala

These were our last lot of ruins on our trip. All the ruins we have seen on our trip are fascinating. We have enjoyed them all.

Quality of Experience

Guides, Drivers and Staff

Olivero our Mayan guide was excellent and his knowledge of the local ruins really brought our experience alive. We learnt so much from him.

Transport

Modern and comfortable

Hike Acatenango Volcano & Camp Overnight

Guatemala

This has been one of the most spectacular trips I have done ... watching the sunrise was awe inspiring! The eruptions of the volcano directly opposite us was amazing! The walk up was long and demanding but well worth the end result. I think this is a must do.

Quality of Experience

Our guide and the sunrise

Food

The food in Guatemala is wonderful. We really like the black beans.

Guides, Drivers and Staff

Our guide Vini and our driver Ivan were wonderful to us and really good with our grandchildren

Transport

Our transport was excellent our driver very good.

Visit Chichicastenango Market from Antigua

Guatemala

The colours of this market are spectacular. Beautiful textiles and crafts. The food market was amazing as well. We really enjoyed the energy here.

Quality of Experience

If you like Markets and local textiles I am sure you will love this

Guides, Drivers and Staff

Transport

Sunrise on Acatenango & Descent

Guatemala

Spectacular ... a must do.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Day Trip to Semuc Champey

Guatemala

We had a great day here ... caving, tubing and swimming in the blue pools. It was fun with a bit of adventure.

Quality of Experience

We really enjoyed the group of people we were with, they made it fun and interesting.

Food

Guides, Drivers and Staff

We had a local guide with us and our holiday guide. The local guide was very helpful

Transport

We took public transport and that was a very different experience for us. A lot of fun.

Explore Tikal National Park

Guatemala

We really enjoyed Tikal National Park and stayed inside the park. The ruins are spectacular!

Quality of Experience

Guides, Drivers and Staff

Olivero was our guide. His knowledge of Mayan culture, people and ruins was very helpful and really added to our experience. It was also very helpful that he was Mayan.

Transport

El mirador Overnight and Camping

Guatemala

Staying at El Mirador Overnight camp was great. The tents were comfortable, we had one each. We were catered for and the food was excellent. It was quite the adventure staying over night in the jungle. Due to time we helicoptered in and it was a fantastic flight flying over the jungle and seeing the ruins from the air.

Quality of Experience

Food

Well catered for at the camp.

Guides, Drivers and Staff

Olivero our guide, was again very informative and helpful.

Transport

The helicopter flight in was a real treat.

Cave tubing tour

Guatemala

This cave was beautiful and the tubing trip through was fun.

Quality of Experience

Food

There is very little not like in regard to the food that we have eaten on our trip.

Guides, Drivers and Staff

Again we had a really good guide. We have had excellent guides all the way on our trip.

Transport

We were picked up on time. The transport was very comfortable.

Snorkeling Tour in the Belize Barrier Reef

Caye Caulker

Another fantastic trip ... snorkeling in the Belize Barrier Reef ... it was beautiful. We were swimming with nursing sharks, sting rays and other fish. It was so beautiful, the ocean is beautiful. It was a beautiful hot day. We were out on the ocean and reef all day.

Quality of Experience

Being on and in the ocean was beautiful.

Food

Lunch was provided for us and drinks, alcohol and non alcoholic. The food was good.

Guides, Drivers and Staff

Our guide on the was very enthusiastic and the staff that took care of us were very good. We went into the ocean in smaller groups and each group had its own guide and they were very good at making sure we stayed together etc. They were really nice people and took very good care of us.

Transport

The boat was modern and comfortable and had plenty of room for everyone.

Eric and the team at KimKim were incredibly patient and responsive and pulled together an amazing itinerary. We were particularly impressed with the "Driving Plan" that accompanied each day. Having to drive several hours from hotel to hotel, they laid out terrific stops along the way. We really felt we saw A LOT of Iceland! Even the lunch suggestions were spot on - Fjoruhusid Cafe in Arnarstapi was a particular gem - and we never would have found that without KimKim. Also, the food trucks at Jokulsarlon were terrific. While the guides on our snowmobiling tour were less than enthusiastic, we thought the Katla Ice Cave Superjeep Tour with Fabio as our guide was outstanding. He was knowledgable and funny and the experience was amazing. Martine (sp?) was our guide for the Skaftafell Blue Ice Experience. She was incredible and had to attend to several "incidents" of people falling into holes and broken crampons. She was experienced, calm and everyone felt so safe with her. The glacier hike was a not-to-be-missed experience! Overall, the tour operators were top notch. Icelandic hotels are not on par with American/European hotels and we expected that, but Hotel Laugarvatn's showers are the worst things ever. The hotel overall was awful and maybe it was the only choice given our driving plan. However, the worst hotel was Fosshotel Baron in Reykjavik. In the city, there is no reason to stay at Fosshotel Baron. Dirty, broken sinks, terrible and crowded breakfast. Find another place to stay in Reykjavik. However, all the work the KimKim team put into our itinerary was exemplary and we never could have done it without them. We recommend them highly.

Hotel Reviews

Hotel Búdir

Búðir

This is a gem! Loved everything about it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fossatun Country Hotel

The location is amazing and the rooms were clean. Breakfast was fine and the experience was solid.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laugarvatn

Laugarvatn

I found it hard to give one star on this one. Those showers are shameful. Sorry.

Authenticity & Character

Location

Staff

Not very nice or welcoming

Cleanliness & Comfort

Fix the back "sidewalk" to the back parking lot before somebody twists an ankle. And probably shouldn't let the smokers use it either.

Hotel Rangá

Hella

If only all of Iceland hotels were like this one. A truly special - almost magical - experience. Perfection.

Authenticity & Character

There's a button you can push to be woken up - in the middle of the night - if there's a northern lights sighting. Now THAT'S service!!

Location

The views are outstanding.

Staff

Accomodating, pleasant, welcoming - the nicest staff of all the hotels we stayed

Cleanliness & Comfort

Everything you could want is here

Fosshotel Núpar

Kálfafell

Get new showers - collapsable showers are so "special"

Authenticity & Character

Location

It's in the right place on the tour but don't seek it out

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

Dirty, crowded, one elevator for too many people. Horrible shower. No views. Small rooms.

Authenticity & Character

Location

In a city like Reykjavik, there are other options.

Staff

Cleanliness & Comfort

Less than one star. Please install hardwood floors or new carpet

Activity Reviews

Reykjavik Food Walk

Reykjavík

Do this!!! Great way to have dinner and see the city!

Quality of Experience

Guides, Drivers and Staff

Petur was a WONDERFUL guide! Took us to terrific spots and we ate delicious food (and beer!) Gave us lots of info about Reykjavik and other places to try on our own. Terrific!

Transport

Blue Lagoon

Iceland

Touristy but well run

Quality of Experience

Guides, Drivers and Staff

Transport

Langjokull Glacier Snowmobiling

Iceland

Great experience but the guides had no interest in telling us anything about the glaciers. We felt safe and it was fun.

Quality of Experience

Guides, Drivers and Staff

Would be nice if they talked about the landscape a bit

Transport

Katla Ice Cave Superjeep tour

Iceland

Incredible! Loved it

Quality of Experience

Guides, Drivers and Staff

Fabio is the best! So knowledgable! We learned so much with him about the glaciers and landscapes of Iceland.

Transport

Skaftafell Blue Ice Experience

Iceland

DO THIS!

Quality of Experience

Guides, Drivers and Staff

Martine (sp?) was the best. She administered some first aid, fixed broken crampons - all making us feel safe on the glacier. Very informative and very nice!

Transport

Stephen was great to work with as he adjusted our trip to meet our interests. all the connections and events went smoothly with no hitches. Scotland was wonderful, each stop was unique and every guide or tour was outstanding

Hotel Reviews

Motel One Glasgow

Glasgow

convenient to our walking tour and the train station. Rooms were great. The staff was helpful in selecting restaurants and directions

Authenticity & Character

Location

close to train station and town senter

Staff

very helpful as it was our first time in Scotland

Cleanliness & Comfort

Perle

Oban

Across from the train station and ferry terminal, an easy walk to the town center and distillery. Staff was very helpful

Authenticity & Character

Beautiful old hotel with great view of the harbor

Location

across from train station and ferry terminal

Staff

Very helpful in assiting us with our needs

Cleanliness & Comfort

The Garrison

Fort William

used by the hikers in the area. The location was convenient near the waterfront and easy walking distance to the town center. There was no lift and our rooms were on the top floor, so a bit inconvenient for us, but not for the hikers

Authenticity & Character

Location

location was great for our water tour and walking to the local restaurants and town center

Staff

Cleanliness & Comfort

Blackfriars Hotel

Inverness

a classic old pub with rooms overhead. food in the pub was great and the service even better. Old stairs to get to our rooms as there was no lift, but very manageable

Authenticity & Character

Location

walking distance to bus station.

Staff

Cleanliness & Comfort

Activity Reviews

Small Group Walking Tour of Glasgow

Glasgow

our guide was very knowledgeable and kept it funny with the history of Glasgow.

Quality of Experience

Guides, Drivers and Staff

our guide was outstanding, very funny

Transport

our transport from Edinburg went smoothly

Cruise of Mull, Iona and Staffa Islands

Scotland

One of the highlights of our trip. Everything was well coordinated, the boat shuttle to Staffa was wild as the ocean was a bit rough. Staffa and it's caves and rock formations were unique. Iona was totally different as we spent our time at the Abbey (founded around 600 AD)

Quality of Experience

Guides, Drivers and Staff

Transport

Oban Distillery Tour

Oban

Fun and informative

Quality of Experience

Guides, Drivers and Staff

Transport

walking distance from our hotel

Evening cruise on Loch Linnhe

Fort William

weather was a wee bit rough but enjoyable trip. We went by a muscle farm and salmon farming. also saw a group of dolphins and some seals

Quality of Experience

Guides, Drivers and Staff

Transport

Two hour cruise on the Canal and Loch - Loch Ness

Inverness

this was fun as they described the history of the Loch Ness Monster legend plus the history of the area

Quality of Experience

Guides, Drivers and Staff

Transport

Culloden Battlefield private tour

Inverness

we had a private tour with a guide that used to have a home in the area of the battlefield before it became a memorial. She was very knowledgeable and adaptable to our schedule as our previous event ran a bit long

Quality of Experience

Guides, Drivers and Staff

Transport

Private day with a driver/guide from Inverness

Scotland

our guide was friendly and helpful. Very knowledgeable

Quality of Experience

Guides, Drivers and Staff

Transport

Sheep dog demonstration

Inverness

this was better than expected. The Sheppard and his dogs were fun to watch

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Edinburgh with a Top Local Guide

Edinburgh

It was a private tour and he adapted it based on what we had already seen. Very knowledgeable and friendly

Quality of Experience

Guides, Drivers and Staff

Transport

Everything went well and smoothly. We appreciate Lisbet's timely responses and everything she provided us in preparation for the trip. We got to see a lot with her plans and would not have figured everything out on our own. The only time we deviated from the plans was the last day, when we decided to just explore Rekyavik instead of going to the stops around the airport. Everything was amazing and I would recommend KimKim to anyone trying to see everything they can in a limited amount of time in any of the places you all plan for.

Great overall experience. Excellent choice of accomodations and the recommendations provided for each day were appreciated.

My two boys and I had an incredible experience with our trip to Argentina and I would highly recommend anyone planning to visit Argentina to work with KimKim and Say Hueque. I found their local knowledge and planning to be top quality. I found KimKim by searching for "fun things to do in Argentina", and quickly became overwhelmed on what to do and the coordination of moving the three of us around the country during our two-week vacation which led me to reach out to them.

The first reply to my inquiry after putting out our dates and things we "had" to see was met with a friendly reply. A day later I had a couple of different itinerary options to choose from. We narrowed that down and then we selected hotels, again, from several recommended options.

The trip was booked and when we arrived, Julietta met us. She immediately took us to our driver and was full of information on our way to the hotel. Julietta helped us check-in and then gave me one of the most detailed maps of fun things to do in the city, with post-it-notes, that I have ever seen. Julietta is awesome and a wealth of information.

We had a trip to Calafate and unfortunately a storm passed Buenos Aires and shut everything down at the airport. The Say Hueque Client Services was in constant contact via WhatsApp and once the flight cancellation was confirmed, they arranged shuttles and new hotel stays for us until they were able to reschedule our excursions and accommodations in El Calafate. Without their services the experience would have been a nightmare.

I work in the tourism industry in Costa Rica and clients are quick to let folks know when things go wrong or don't meet expectations, so I want to give a five-star review for the seamless and professional travel experience we received. Booking the hotels and excursions with Mery, working with Felipe before and during our stay, Julietta (Buenos Aires) and Eduardo (Calafate) as guides were the best, I could have hoped for plus all the drivers for transfers really made this a memorable vacation for us.

If you want to have an amazing stay in Argentina, take the advice from the professionals who live there. Looking forward to going back again one day. -KC

Our trip to Portugal was amazing. Marta reached out to check on us during the trip and also was very reliable and responsive to any requests or questions during. Our guide in Porto, Celia, was absolutely a highlight of the trip. And our hotels, especially in Porto and Lagos, were stellar. Marta capably planned a trip for 4 generations of family and we all had a memorable and exquisite time. Thank you!

Our driver Samir was fabulous, he guided us very well on the local things to see and do, and, was extremely punctual, polite and good fun. I would thoroughly recommend Samir for any tour, he was excellent and represented the Kim Kim brand very well.
The towns and the route were mapped out effectively, although we did undertake a lot of driving, there was always something to see and it was never boring.

We would recommend KimKim to friends and family.

Thanks to Nikos, my family and I had a fantastic trip to Greece. We did, saw, and learned so much in our short time in Greece that we never would have been able to do without his guidance. By finding hotels with the best breakfasts, recommending excellent restaurants, and suggesting unique excursions he made sure we had the best experience possible. Nikos was very responsive throughout the entire planning phase as well as throughout the trip to ensure everything was in accordance with our expectations and ran smoothly. While we were in Santorini, we encountered a conflict with our boat cruise. Nikos immediately made phone calls and proposed an alternative plan that ended up being one of the highlights of our trip. He is very passionate about providing the best service possible.

When we decided to visit Norway, we searched the web for a travel agency knowledgeable about Norway. KimKim had the best reviews, so KimKim it was. Christina, a Norwegian, was our travel planner, and, from the start she was knowledgeable, extremely responsive, dependabke, cheerful, offered great suggestions, and just delightful to work with. While we were there, a big storm hit Norway (the worst since 1938!), and caused our travel itinerary to be interrupted for 5 days. Trains and buses weren't moving. We were stuck. We reached out to Christina for help, and did she ever! We felt supported and sincerely cared for. We never felt alone or stranded, not once! She even got her boss involved to wire us cash because we were getting desperatly low (our bankcard had been stolen).
Christina, and KimKim, are truly exceptional! We cannot say enough positives to express our satisfaction and appreciation for the tremendous travel expert and travel company that both Christina and KimKim are!

Hotel Reviews

Hotell Bondeheimen

Oslo

Beautiful Oslo hotel from 1915, totally renovated, centrally located, great location. Yummy breakfast buffet.

Authenticity & Character

Beautiful and comfortable rooms!

Location

Within walking distance to metro train and downtown interests.

Staff

The staff were THE BEST we've ever experienced. When we had our credit cards and passports stolen our first day, they went out of their way to help us....allowed us to use their cell phone for hours, and gave us a complimentary glass of wine and dinner! Isabel was especially amazing. She went above and beyond to have us feel supported and cared. She's a magnificent young woman. The hotel is very fortunate to have her as an employee.

Cleanliness & Comfort

Absolutely clean and well maintained. Love the crisp, white sheets!

Tuva Turisthytte

Geilo

Tuva is a 4th generation run mountain hiking building. It's beautiful, cozy, clean and well maintained. The best part of Tuva was Siggie, the owner/manager.

Authenticity & Character

Location

It's one of the many mountain hits to sleep in as you hike this part of Norway's mountains.

Staff

Siggie, owner/manager, is a tremendous guy. He's kind hearted, generous, helpful, easy to talk to and fun! His staff were similar. They're fortunate to have his as their boss.

Cleanliness & Comfort

Every public room (living room, dining areas, bathrooms and showers), as well as our private sleeping room, were spotless, clean, cozy and extremely comfortable. Inside and out, everything was well maintained and lovely!

Nes Gard

Høyheimsvik

WOW!! Absolutely first rate inside and out. This former farmhouse and large barn were artfully and cleverly renovated (you've got to stay here just to experience his unique wine cellar!). It's amazing what the owner/manager Anders has done to make this the most beautiful stay for us while in Norway. Situated along Norway's longest fjord, the buildings and their location are stunning!

Authenticity & Character

The owner/manager, Anders, is super friendly, helpful and extremely generous. His staff is fortunate to have him as their boss. He hired right....his staff were excellent. Anders and his group were some of the nicest, most helpful people we met in Norway!

Location

NES Gatd is right along Norway's longest fjord. This location is magnificent!

Staff

Anders, Anders, Anders! Hans, and the two young women who drove my husband to and from a hike.

Cleanliness & Comfort

Squeaky clean and super comfy. Loved the crisp, white sheets!

Activity Review

Bergen Walking Tour With a Local Guide

Bergen

John, a Bergen native, was very knowledgeable. We learned so much in the 3 hours doing the walking tour with him. It was fun, too.

Quality of Experience

Guides, Drivers and Staff

Christina with KimKim Travel is A+++++!!!

Transport

I googled a package trip for Italy and Greece and kimkim came up as a company that could help me. I reached out to kimkim and the company gave me a tour organizer named Tasos. We met on a zoom face to face and discussed what I wanted out of our trip to Europe. We visited Rome, Pompeii, Florence, and Venice in Italy. In Greece we spent time in Santorini, Myknos, and Athens. The hotels were in the center of each city and were walkable distances to places we wanted to visit. We had train rides, flights, and a ferry ride to move from city to city. We had two moments where we needed extra help with reservations that were questionable. Evyenia and Nikos responded immediately when we had questions about a reservation and the problem was fixed right away. We had a marvelous trip!! kimkim is a great company to work with to plan a vacation. I would recommend them to anyone.

Hotel Reviews

Hotel Alexandra Rome

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Pendini

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ca' Pisani Boutique Hotel 

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Greco Resort Hotel Santorini

Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adonis Hotel

Mykonos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sweet Home Hotel

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vatican Guided Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Express Colosseum Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting

Pompeii

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Florence Highlights Walking Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Doge's Palace & St. Mark's Basilica Tour

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Local Transfer in Santorini

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Catamaran Caldera Cruise

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Mykonos Town Walking Tour

Mykonos

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis & Athens Mythology Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbet did an amazing job planning our trip. We took our toddler and parents. She booked activities that had a little something for everyone and we all had a blast! The hotels were great and so were her lunch recommendations. We really loved the amphibian tour seeing the icebergs up close, the waterfalls, hiking, and seal spotting. We could have not asked for a better trip.

Hotel Reviews

Álftröð Guesthouse

Selfoss

This is a “nothing fancy” hotel. You have your room a small TV area and a plus is an outside jacuzzi. The scenery around you is beautiful and there is not much around in regards to restaurants etc. The breakfast served in the am is great and hits the spot. Would not recommend this hotel for a long stay but is clean and reliable when passing through the area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Núpar

Kálfafell

We really liked this hotel. Each room has an amazing view of the lava fields. There are two restaurants in the hotel and the buffet is surprisingly not bad. It is not too far from a local town with one/two other places to eat. There are even toys and a kids table for younger kids to keep them entertained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Miðhraun Lava Resort

Stykkishólmur

Great location, park for kids, and amazing food. Staff was super friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eyja Guldsmeden Hotel

Reykjavik

Super cute hotel, comfy rooms and space, great breakfast. Walking distance to great locations!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jokulsarlon glacier lagoon amphibian boat tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

The Secret Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

We had a perfect trip organized by Amandine Dumas. I highly recommend contacting her anytime you would want to have a customized, wonderful experience. Merci, Amandine for all your good care and amazing guidance.

First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was great! I appreciate Fabio for suggesting Sorrento over Positano for our trip it was the perfect size town for us to stay in and explore in the middle of everything we wanted to see, between Pompeii, Mt Vesuvius, winery tour, and a trip down the Amalfi Coast. All while having a fantastic car service booked for each excursion booked and private tour guides to really explain to us the history.
Two downsides were our hotel in Sorrento Hotel del Corso was not really up to our standards a bit dated, the AC didn't work and the hotel staff wasn't very helpful and our room was on the main street which was very noisy.
The second downside was our Cooking class at Villa Ida was not up to our expectations it wasn't really a cooking class more so we helped them prep the food while they did the cooking behind the scenes. We were expecting to make either homemade pizza or pasta but instead we made cold salads and filled already cooked pastas. Also Charlie at the cooking class was very pushy for us to buy his wine, ceramics, and music boxes and when we declined buying anything the vibe in the room changed. It left a bad taste in our mouth.
Overall the trip was fantastic and I will definitely be recommending Fabio and Kim Kim to anyone planning a trip to Italy and will also be using them in the future.

Hotel Reviews

Hotel Scalinata di Spagna

Rome

Great hotel in a fantastic location, staff was friendly and helpful the rooms were on the small side but very clean and tastefully decorated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Del Corso

Sorrento

This hotel is extremely dated, other then the location I would not recommend this hotel to anyone. The rooms are extremely dated with uncomfortable old beds, our AC did not work and when we let the staff know they told us it was our fault for having it on to high. Our room was facing the main street and was extremely noisy so between the AC not working and the noise levels we didn't sleep very well. The bathroom amenities are minimal with cheap towels, and the breakfast left much to desire. We only ended up having breakfast one day out of the five.

Authenticity & Character

Location

Great location right on corso de italia close to the square.

Staff

Cleanliness & Comfort

Activity Reviews

Rome Food Tour

Rome

Loved this tour so much! Simone was the best tour guide, very personable, knowledgeable and easy to talk too. He took us to great food spots including trying things we never would of tried and giving us a real roman food experience while also explaining to us roman history.

Quality of Experience

Guides, Drivers and Staff

Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano

Italy

Loved all three aspects of this tour. Only negative is that doing all three activities in the August heat was very exhausting. We especially loved the Cantina winery tour and lunch, such a beautiful winery and unique experience that we got to check off our bucket list. The private tour of Pompeii was great, our tour guide was engaging and made the tour interesting and fun while learning aspects of Pompeii I never heard of before. Toninio our car driver was fantastic the whole day had the car cool and ready for us at all times.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amalfi Coast Road Trip - Visit Amalfi & Positano | Private Tour

Sorrento

The best way to see the Amalfi coast! Tonino our driver was great with explaining the area to us and what to see all while being very comfortable on the beautiful ride through the Amalfi coast highway.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Experience with Donna Rita

Italy

Villa Ida cooking class was not up to our expectations, we were disappointed that there was not much cooking done on our side instead we actually prepped cold salads, filled already cooked pasta, and put together the layers of eggplant parmigiana. We were hoping that we would learn how to make either homemade pasta or pizza and sauce. The class was just extremely elementary level. In addition Charlie gives you a tour of his "wine cellar" where they make you watch a video on his homemade wine making process and history of the family. The whole time it is a pitch for you to buy his wine. While we were eating our dinner he constantly came our to walk more about the wine and let us know we can ship it to the US. At the end of the dinner they have us go back inside and see his ceramics, and music boxes he makes again trying to sell them to us. We sit down and he hands us a form and goes so how many bottle do you want to buy. When we informed him we wouldn't be buying any bottles he was clearly upset and shutdown ruining the vibe of the evening. We did not appreciate how pushy he was on selling his products. We were expecting a cooking class, not a wine tour and salesman pitch for 3 hours.

Quality of Experience

Food

Not the cooking class we expected and also had food pensioning afterwards.

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

Loved this tour, the guides knew what they were doing and talking about. It was a skip-the-line tour, so there was no waiting around. Definitely recommended.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museums & Sistine Chapel Tour

Rome

Another great guided tour, very informative and well-organized. It was a small group, so it felt personal.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Day in Capri Island | Ferry Tickets Included

Italy

We enjoyed this self-guided tour. It was a nice break from the guided tours and allowed us to explore at our own pace. Would highly recommend it for a relaxing day.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an exceptional time in Morocco. From booking our trip to site visits, Said was meticulous in planning and executing our entire trip. He introduced our driver and guide Samir to us who made our trip a great success. Samir was not just a guide for us but an extension of our family during our entire trip. He was professional, courteous and always on time. He took care of every small details during our trip and was pleasure to work with. I am definitely going to re-visit Morocco with the same crew in the future again. Thanks Said and Samir for making our entire trip memorable.

Hotel Reviews

Desert Luxury Camp Erg Chebbi

Merzouga

The camp was exceptional! They are able to provide luxury in middle of nowhere. I can only imagine the pain they go through for all the logistics behind the scene. Another plus point, the food was AMAZING!!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mövenpick Hotel Casablanca

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Fez to Merzouga Desert

Morocco

Nothing short of an exceptional experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Family Food Tour

Marrakesh

Dine with a local family

Morocco

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quick Tour of Casablanca with your Driver-guide

Morocco

From Merzouga Desert to Aït Benhaddou

Morocco

Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains

Morocco

A Family's Guided tour of Fez

Fes

The service was generally excellent, v prompt and efficient.

Anna-Maria and Vesna were both v accessible and attentive.

The highlight of the trip was the river rapids in Split which was truly magical.

We also did sightseeing in Split with Tina who was lovely and the full-day cave experience in Hvar which was great fun.

Vickie was incredibly responsive and planned our short trip in record time. She was patient with me as it took me time to review and consider and then commit to the trip. I loved the tours she set up for us in Cairns and Birsbane; they were remarkable! It would have been helpful to know what we needed to bring on the tours, such as a towel for the Great Barrier Reef, and it would have been good to know that some activities/opportunities sell out in advance, such as photos of us holding a koala.

The drivers who picked us up were prompt, kind and excellent drivers.

I wasn't thrilled with one of the hotel selections, but a family with young kids would have loved it more than me and a teenager who were there just to sleep.

The travel service, specifically Louise, was wonderful when we had to make last minute changes to our itinerary. She was terrific and efficient!

I would use Vickie, Louise and Kimkim again!

Silvia is very responsible to follow through and monitoring my trips to ensure that I am well taken care of, although initial planning required some adjustments. Silvia recommends the best part of Southern Sweden to me. The trip route met my requirements for hiking and national park tours . The hotels were chosen at the best central locations of the town for food and sightseeings by walking and its luxury . I was given a suite most of the stays. It is a well planned and value for money trip. We can trust Silvia

Activity Reviews

The Art of Baking Danish Pastry

Copenhagen

Excellent, enjoyable and fun teaching

Quality of Experience

Gothenburg Like a Local - Customized Private Tour

Sweden

Kevin is very knowledgeable and extremely good guide. He provides me power point explanation of Sweden, it’s history, culture and the region development He walks with us from points to points regarding political, cultural and economic expects of Gothenburg and also showed us the old wall hidden in a cinema.

Quality of Experience

Guides, Drivers and Staff

Transport