Kimkim Trip Reviews

4.8
Based on 16,553 ratings
Read 16,553 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This is the second trip we are taking with Ku...
Morocco | Aug 26 - Sep 3, 2023

Rajgopal
Rajgopal I.
Lake in the Hills, IL | Reviewed on Sep 04, 2023
This is the second trip we are taking with Kumkum. We are extremely happy with their services and detail.
We would like to mention that out driver Hakim Hamzawi was extremely professional and took utmost care of our needs during these nine days. We specifically wanted a private car to tour around Morocco. Hakim Hamzawi was with us throughout this long trip from picking us up from Casablanca, driving to Rabat, to Fes, driving the long trip to Sahara, to Marrakech, and finally back to...
Read more

This is the second trip we are taking with Kumkum. We are extremely happy with their services and detail.
We would like to mention that out driver Hakim Hamzawi was extremely professional and took utmost care of our needs during these nine days. We specifically wanted a private car to tour around Morocco. Hakim Hamzawi was with us throughout this long trip from picking us up from Casablanca, driving to Rabat, to Fes, driving the long trip to Sahara, to Marrakech, and finally back to Casablanca. He patiently took us to all the top spots, even staying late, coming early. During the end, when my son fell ill, we relied on him to help pick up some medication. There was a lot of good friendship and I would definitely recommend him to our friends who are planning a trip to Morrocco. He is definitely an asset to Kimkim travels..

Hotel Reviews
Riad Kalaa 2
Rabat

Such a charming gem tucked away in Rabat. The hospitality is amazing here and the rooms are gorgeous.

Authenticity & Character
Location
So incredibly charming, old world meets new. Center of Medina.
Staff
Cleanliness & Comfort
Plan on bringing your own shampoo, although the Riad offers some basic amenities. The rooms are extremely clean and cozy.
Riad El Yacout
Fès

If you want to see the Morrocco architecture and beautiful mosaics then this Riad is for you. The customer service is out of this world and don’t miss the hamaam here. Having tried hamaams at different countries especially Rome, Greece, and even Egypt- I can vouch that this place packs quite a punch. They give a pretty good service and the area is very neat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

A once in a lifetime experience going to this luxury camp with running water and shower. The rooms were so comfortable. The food was customized for vegetarians. The soup was mouthwatering. Wear loose comfortable clothing for the almost 2 hour camel ride to the camp. Leave early enough so that you won’t miss the sunset and plan your trip to coincide with a full moon. The desert during full moon is stunning

Authenticity & Character
The desert is a harsh environment but this place was so comfortable and made the adventure magical
Location
Staff
All of them were incredibly sweet.
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

A beautiful breathtaking oasis in the middle of the desert. The ambiance is a showstopper. Every detail is perfect from the bathroom to the bed, to the towels, to the toiletries. I was sad that we stayed only a night here. The views, landscaping was impeccable. The food was so mouthwatering.

Authenticity & Character
Location
Staff
The Morroccon people are so friendly and so charming.
Cleanliness & Comfort
Riad Noir d'Ivoire
Marrakech

I believe this Riad looks beautiful. However it’s not very old. It’s quite overrated and maybe the services have gone downhill. It takes extremely long and the services are not as good as the other riads. For the money charged, you don’t get the satisfaction and comfort. The rooms need maintenance. Our tub was leaking, many lights did not have bulbs, my son’s room had a big unknown stain on the sheet. The hammam was overpriced and not upto the mark. We did complain to the owner and got the refund which was decent of him. If he fixes the maintenance and services issues, this place would be fantastic. The location is prime.

Authenticity & Character
It’s a new building and has been built keeping the old architecture in mind.
Location
Central and close to everything
Staff
Cleanliness & Comfort
See above
Kenzi Sidi Maarouf Hotel
Casablanca

It’s not a Riad. Just an average hotel. Pretty decent.

Authenticity & Character
Just a standard hotel
Location
Staff
Cleanliness & Comfort
Clean and comfortable. Stayed only for a night. Pretty decent. But very bland and impersonal
Activity Reviews
Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco

Such a beautiful surprise! I never expected to see such a magnificent mosque built in my lifetime. To think this was built from 1986-1993! This is such a beautiful monument and has incredible detailed carvings in every nook and corner.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver Hakim Hamzawi was fantastic
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco

Very clean city and half a day tour is sufficient to cover the city. Plan on adding the Blue City if you can fit into your itinerary.

Quality of Experience
Guides, Drivers and Staff
Amazing driver - Hakim Hamzawi. Very skilled
Transport
Skilled driver, private car
Guided Tour in Fes
Guided Tour in Fes
Fes

An experienced guide. Who took us through all the streets.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
They customized the vegetarian food for us
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Sep 04, 2023
Hello Rajgopal, Thanks a lot for your review! It has been a great pleasure working with you and offering you this memorable family experience. We appreciate the fact that you chose Kimkim for a second time and that you loved our trip. It's nice to hear everything went as planned with only a few unexpected events that have been fixed such as the Spa service you had in Marrakech (not booked with us). Your feedback and review will be shared with all our suppliers to encourage them to continue... Read more

Hello Rajgopal,

Thanks a lot for your review!

It has been a great pleasure working with you and offering you this memorable family experience. We appreciate the fact that you chose Kimkim for a second time and that you loved our trip.

It's nice to hear everything went as planned with only a few unexpected events that have been fixed such as the Spa service you had in Marrakech (not booked with us). Your feedback and review will be shared with all our suppliers to encourage them to continue their best work and of course, deliver better experiences to our future trusted travelers.

Thanks a lot for your kindness and your valuable review. Looking forward to working with you again in the future.

Best,
Hakim

Shanti Travel Driver and Guide Nengah Suarma is a Gem!
Indonesia | Jul 23 - Aug 7, 2023

Andrea
Andrea P.
Ashburn, VA | Reviewed on Sep 04, 2023
Ana connected us with Shanti Travel driver Nengah Suarma, and he was amazing. If not for Nengah, the trip would have been very different. Nengah was a safe driver, who was also knowledgable, smart, and possessing of amazing English language skills. Nengah was enthusiastic every day about seeing us and taking us to places we guessed he had been to 1,000 times before. He was also very flexible about any day's planned itinerary and was able to help us shape our travels in the moment to get the... Read more

Ana connected us with Shanti Travel driver Nengah Suarma, and he was amazing. If not for Nengah, the trip would have been very different. Nengah was a safe driver, who was also knowledgable, smart, and possessing of amazing English language skills. Nengah was enthusiastic every day about seeing us and taking us to places we guessed he had been to 1,000 times before. He was also very flexible about any day's planned itinerary and was able to help us shape our travels in the moment to get the most out of our visit to Bali. I highly recommend Nengah Suarma as a driver and local guide.

Hotel Reviews
Korurua Dijiwa Ubud
Ubud
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudamala Resort, Komodo, Labuan Bajo
Labuan Bajo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artotel Sanur
Sanur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Natya Hotel Tanah Lot
Tanah Lot
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elevate by Hanging Gardens Munduk
Munduk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PinkCoco Uluwatu

This was my favorite hotel of the trip when all things are considered! The staff were extremely nice and fun with a persistent attention to detail. The room was also lovely with so much pink. I had a great time at the pool and was surprised each time free hors d'euvres were brought to me. The honor bar at the pool was a genius idea, too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Sep 06, 2023

Hello dear Andrea,

I am happy to get you feedback! I will pass your review to Nengah Suarma!

Hope to welcome you in Indonesia, Malaysia or Singapore again!

All the best,
Ana

Fantastic Trip
Scotland | Aug 19 - Aug 28, 2023

M
Mary Beth S.
Bethlehem, PA | Reviewed on Sep 04, 2023
The entire trip was fantastic. The attention to detail was on point for the entire trip. Considering we were in 4 different cities with multiple guides and side trips through Scotland and Ireland, all went smoothly. Our guide, JP, in Belfast was fantastic. He took us through the Highlands on a private tour. All our guides were good and each one made the event/side trip worthwhile. Read more

The entire trip was fantastic. The attention to detail was on point for the entire trip. Considering we were in 4 different cities with multiple guides and side trips through Scotland and Ireland, all went smoothly.

Our guide, JP, in Belfast was fantastic. He took us through the Highlands on a private tour. All our guides were good and each one made the event/side trip worthwhile.

Activity Review
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

The dinner was good and the event was fantastic. This is a must to do!

Quality of Experience
Food
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Greetings Mary Beth to you and the 6 other intrepid travelers , I just wrote to Cat to say thank you for choosing us, and for being such keen sports as you traversed Ireland, Northern Ireland and Scotland. I am happy you loved the roadbook that had the pro tips for each city! Noted about JP, we also know you will be in good hands with him. We agree with you that it is the guides who make the event worthwhile! I also want to say that I thoroughly enjoyed your crews attitude before during... Read more

Greetings Mary Beth to you and the 6 other intrepid travelers ,

I just wrote to Cat to say thank you for choosing us, and for being such keen sports as you traversed Ireland, Northern Ireland and Scotland. I am happy you loved the roadbook that had the pro tips for each city! Noted about JP, we also know you will be in good hands with him. We agree with you that it is the guides who make the event worthwhile!

I also want to say that I thoroughly enjoyed your crews attitude before during and after the trip! You are a real pleasure to work with as well and I wish I had a bunch of friends like yours to go travelling with.

Sincerely, do take care and stay in touch - Go Notre Dame, right?

Stephen Molloy & the whole team at HIGH POINT HOLIDAYS

PS - great photos thanks

Family trip to Lisbon Porto and Bsrcelona
Spain | Aug 5 - Aug 15, 2023

D
Donna L.
Alhambra, AZ | Reviewed on Sep 03, 2023
Juao Berta Miquel every guide and driver were fabulous. Our trip to Portugal and Barcelona were 10 days to remember. Read more

Juao Berta Miquel every guide and driver were fabulous. Our trip to Portugal and Barcelona were 10 days to remember.

Hotel Reviews
H10 Duque de Loule
Lisboa

Great location..small boutique hotel with an amazing rooftop bar. Comfortable rooms and walkable to all the great shopping on Lisbon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia

One of the nicest hotels you will find. Spacious rooms with incredible patios. Michlin dining!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner and Fado
Dinner and Fado
Lisbon

A must do!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Sintra
Daytrip to Sintra
Lisbon

Fabulous...love our guide and driver

Quality of Experience
Guides, Drivers and Staff
Transport
Day-trip to Setúbal and the  Arrábida
Day-trip to Setúbal and the Arrábida
Lisbon

Visited a local tile maker...an incredible exoerience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon to Porto via Coimbra and Aveiro
Lisbon to Porto via Coimbra and Aveiro
Spain

Miguel was so fun. Loved seeing the university and Aviara.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto city tour
Porto city tour
Porto

Another wonderful day with Miquel. Saw everything and topped off with a local favorite for lunch!@

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tour in the Douro Valley
Wine tour in the Douro Valley
Porto

A wonderful experience!! We all bought Port. Of course!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sidecar tapas tour
Sidecar tapas tour
Barcelona

So glad we did this!!! Beyond fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-trip to Girona and Figueres
Day-trip to Girona and Figueres
Barcelona

This trip is a must for anyone visiting Barcelona. It's a little bit of a drive, but so worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Gaudí Highlights tour
Gaudí Highlights tour
Barcelona

Another must do...pictures do not do justice to what we saw! Fabulous day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Ferriol

Amazing trip!!Thank you the excellent guides...
Costa Rica | Aug 22 - Sep 2, 2023

L
Lakshmi M.
Fords, NJ | Reviewed on Sep 03, 2023
Amazing trip!!
Thank you the excellent guides and personalized itinerary
Read more

Amazing trip!!
Thank you the excellent guides and personalized itinerary

Hotel Reviews
El Mangroove, Autograph Collection
Playa Hermosa
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Observatory Lodge & Spa
El Castillo de La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rio Celeste Hideaway Resort
Bijagua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manatus Hotel
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buena Vista Chic Hotel
Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 03, 2023

Dear Lakshmi,

Your kind words truly warmed our hearts, and we are so pleased to hear that you had an amazing experience!

Thank you for choosing us for your adventure, and we hope to have the pleasure of welcoming you back for another fantastic trip in the future. Once again, your kind words are greatly appreciated, and they serve as a reminder of why we love what we do.

Wishing you many more incredible adventures ahead!
Bryan Leon,
Serendipity Adventures, Costa Rica

We really enjoyed Balestrand and the cider ho...
Norway | Aug 23 - Aug 29, 2023

P
Patricia T.
Two Harbors, MN | Reviewed on Sep 03, 2023
We really enjoyed Balestrand and the cider house and the hotel we were at. Beautiful! Also really enjoyed the train from Flam to Myrdal, despite the rain. Kayaking was amazing in Flam. We weren’t especially impressed with the 5 course dinner at Cornelius, took too long and we were tired, just too much seafood for us ( others seemed to really enjoy it though) overall, a great trip Read more

We really enjoyed Balestrand and the cider house and the hotel we were at. Beautiful! Also really enjoyed the train from Flam to Myrdal, despite the rain. Kayaking was amazing in Flam. We weren’t especially impressed with the 5 course dinner at Cornelius, took too long and we were tired, just too much seafood for us ( others seemed to really enjoy it though) overall, a great trip

Hotel Reviews
Kviknes Hotel
Balestrand

Loved this hotel with the amazing views and beautiful artwork

Authenticity & Character
Location
The views of the fjord from our room
Staff
Cleanliness & Comfort
Flåm Marina
Flåm

Beautiful views, great restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Summer Kayaking Excursion
Summer Kayaking Excursion
Flåm

Loved this. Great guide, fun experience

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experince
Fjord Cruise & Seafood Dining Experince
Bergen

This seemed to be enjoyed by others, but for us, it was just too long between courses and a little too much seafood

Orchard Tour & Cider Tasting
Orchard Tour & Cider Tasting
Balestrand

Loved this! The lunch and cider was amazing and , since I love to garden and grow things, I found the tour really informative

Quality of Experience
Guides, Drivers and Staff
Bike Rental Balestrand
Bike Rental Balestrand
Balestrand

We somehow missed this. Our schedule said to get there at 5:45, but we found it was closed. Not a big deal, since we hadn’t prepaid

Quality of Experience
Oslo Pass
Oslo Pass
Oslo

Never got this. We walked everywhere and since we did not prepay, it was totally fine. This was our choice, we love walking in cities

Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Sep 09, 2023

Hi Patricia!
I really appreciate you taking the time to write a review! I am so happy you had a good time and made some great new memories.
Working with you was my pleasure!
Best wishes,
Ethel

Good value - personal service!
New Zealand | Aug 22 - Aug 27, 2023

Tamara
Tamara C.
San Luis Obispo, CA | Reviewed on Sep 03, 2023
I was a solo traveler and wanted adventure, nature and ease of travel. Carly listened to my goals and created a tailored trip. She suggested ideas and we had a collaborative schedule honed by many mails and calls. It was a fantastic trip. I would recommend this service and Carly’s expertise. Read more

I was a solo traveler and wanted adventure, nature and ease of travel. Carly listened to my goals and created a tailored trip. She suggested ideas and we had a collaborative schedule honed by many mails and calls. It was a fantastic trip. I would recommend this service and Carly’s expertise.

Activity Review
Auckland to Rotorua via Hobbiton Movie Set
Auckland to Rotorua via Hobbiton Movie Set
New Zealand

Wasn’t expecting to love this but it was a treat! Guides were so enthusiastic and scenery truly stunning.

Quality of Experience
Guides, Drivers and Staff
The guides excelled at hospitality.
Transport
Our driver shared his favorite spots and generously let us pepper him with questions that he answered kindly and diplomatically 🙂
Local specialist: Carly Baker
Carly
Carly Baker
Local specialist in Wanaka, New Zealand | Replied on Sep 15, 2023

Hi Tamara, Thanks so much for your lovely review and so glad you had a great time with your time in New Zealand and hope that continued into your time in Australia. Thanks for all the photos, some great ones in there! It was great to work with you, thanks again Tamara!

Our KIMKIM travel team was the finest choice ...
Italy | Aug 21 - Aug 26, 2023

Carol
Carol R.
Canada | Reviewed on Sep 02, 2023
Our KIMKIM travel team was the finest choice I could have made for our 3-generation family's custom vacation to the Cinque Terre this August 2023. From the planning stage to our final day, the expertise of our Italy travel specialists Valeria and Deborah, personal concierge Roberta, private hiking guide Laura, boat skipper Tony, and Milan transfer drivers (with particular shout-out to Andrii who provided my evening transport due to my air travel arrival delay) were all fabulously fun,... Read more

Our KIMKIM travel team was the finest choice I could have made for our 3-generation family's custom vacation to the Cinque Terre this August 2023. From the planning stage to our final day, the expertise of our Italy travel specialists Valeria and Deborah, personal concierge Roberta, private hiking guide Laura, boat skipper Tony, and Milan transfer drivers (with particular shout-out to Andrii who provided my evening transport due to my air travel arrival delay) were all fabulously fun, attentive and accommodating. Until we meet again, "Grazie mille! Carol

Hotel Review
Hotel Porto Roca
Monterosso

Hotel Porto Roca offered all the assets for our multi-generation family, from accommodations, full services, and awesome setting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike the Villages of Cinque Terre
Hike the Villages of Cinque Terre
Italy
boat trip from Monterosso with lunch
boat trip from Monterosso with lunch
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Mar 10, 2024

Grazie mille to you, carol!
On behalf to all our team…really was a pleasure to work with you and we are looking forward to seeing you soon again !
We are glad you had a wonderful time with all your family!
Ciao valeria

Unforgettable family trip!
Argentina | Aug 19 - Aug 26, 2023

Allison
Allison P.
Borough Park, NY | Reviewed on Sep 02, 2023
We had a wonderful experience with Anahi, or “Ana,” our tour guide in Buenos Aires. She gave us an insider experience to north and south Buenos Aires, making sure we hit all of the main destinations as well. Recoleta Cemetery was also an amazing experience, not to be missed. Miriam, our guide to the Pampas, was very friendly and informative. She made sure we had a chance to see a local metalsmithing workshop, which my husband and kids adored (my husband is a metalsmith and my kids love... Read more

We had a wonderful experience with Anahi, or “Ana,” our tour guide in Buenos Aires. She gave us an insider experience to north and south Buenos Aires, making sure we hit all of the main destinations as well. Recoleta Cemetery was also an amazing experience, not to be missed.

Miriam, our guide to the Pampas, was very friendly and informative. She made sure we had a chance to see a local metalsmithing workshop, which my husband and kids adored (my husband is a metalsmith and my kids love watching anyone make anything). The calm and nature experience of the estancia was incredibly special, with the horse riding and horse demonstration sure to be loved by all. Not to mention the delicious asada lunch!

Our tour guide in Iguazu, Laura, was incredible. She knew everything about everything, from the falls to the bird park. She made extra sure to schedule and plan according to our family’s needs and abilities. The falls are breathtaking, and it is totally worthwhile to experience from both sides.

I would not hesitate to recommend this trip!

Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Sep 04, 2023
Dear Allison, We are absolutely thrilled to hear about your fantastic experience with our guides Anahi, Miriam, and Laura during your Buenos Aires, Pampas, and Iguazu adventure. It's wonderful to know that we could provide you and your family with unforgettable memories. The estancia experience, with its serene nature, horse riding, and the impressive horse demonstration, sounds like a real winner. And who could resist a delicious asado lunch? Laura's knowledge and dedication truly stand... Read more

Dear Allison,

We are absolutely thrilled to hear about your fantastic experience with our guides Anahi, Miriam, and Laura during your Buenos Aires, Pampas, and Iguazu adventure. It's wonderful to know that we could provide you and your family with unforgettable memories.

The estancia experience, with its serene nature, horse riding, and the impressive horse demonstration, sounds like a real winner. And who could resist a delicious asado lunch?

Laura's knowledge and dedication truly stand out in Iguazu. We're thrilled that she tailored the experience to your family's needs and abilities. The falls are awe-inspiring, and we couldn't agree more that experiencing them from both sides is a must.

Your recommendation means the world to us, and we're grateful for the opportunity to have been a part of your journey. If you ever decide to explore more of the world with us, we'll be here to create another unforgettable adventure.

Safe travels and warm regards,
Matias.

Ajeed was a FABULOUS guide!
Sri Lanka | Aug 27 - Sep 1, 2023

M
Melissa J.
San Fernando, CA | Reviewed on Sep 02, 2023

Sri Lanka exceeded our expectations! What a beautiful country with warm, welcoming people. Ajeed was a FABULOUS guide! He is incredibly knowledgeable about Sri Lanka and he tailored the trip to make each day memorable. The UNESCO sites are rich with history. Bandu our driver expertly navigated the busy roads keeping us safe.

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Sep 02, 2023

Hello Melissa,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Wow Guðmundur (Gummi) is such a phenomenal guide!
Iceland | Aug 15 - Aug 24, 2023

Melina
Melina G.
Rosemont, CA | Reviewed on Sep 02, 2023
Gummi, He went the extra mile to be the best guide that you will ever meet. He and his team crafted a very specific plan for my family and me. We had very specific requests that we needed to work with from restricted dietary requirements to traveling with two young kids and grandparents; and Gummi arranged everything beyond perfection. He was always available to deal with any last minute stuff, was ultra knowledgeable and so helpful. We were always amazed by him, and he even came to meet... Read more

Gummi,

He went the extra mile to be the best guide that you will ever meet. He and his team crafted a very specific plan for my family and me. We had very specific requests that we needed to work with from restricted dietary requirements to traveling with two young kids and grandparents; and Gummi arranged everything beyond perfection. He was always available to deal with any last minute stuff, was ultra knowledgeable and so helpful. We were always amazed by him, and he even came to meet with us and say hi :)

Due to our dietary requirements, Gummi suggested to find houses for us that were fully equipped for us to cook. The houses Gumi found for us were fantastic, each of them gave us a different experience and we could even see from the room window northern lights on August 20th WOW. He even sent us a text that night 30 mins before they would be visible, wow what a precision!

Thank you so much for a trip of a lifetime Gummi, we hope to be back and explore the north.

Melina & Martin

Hotel Reviews
Downtown Reykjavík Apartments
Reykjavík

The apartment was good enough for just one night. It had the best location, right there in the city center. However it had a very small space for eating and wasn't family friendly. The balcony was a bit dangerous for kids and we had to move the beds a bit so it would be safe for kids. In despite of this, there were no issues and the check in/out was very easy.

Authenticity & Character
A bit simple but to be fair all we needed for one night
Location
Staff
We came at night so I didn't see any staff, no nothing to add
Cleanliness & Comfort
Húsafell Holiday Homes
Borgarbyggð

This was one of the best houses we have ever stayed in. It was a very modern house, extra spacious inside and outside, with character. It had a jacuzzi and even a steam room in a separate space. The living room and kitchen were so well designed, like from a magazine. The house is in a large condo area so we had access to various amenities and two restaurants. The main one on the second floor offered islander food and it was fabulous. Staff was also very friendly, everything went very smoothly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Watersheds Cabin
Hella

This was the most unique and typical Icelander house we stayed in the whole trip. The location was surreal, in the middle of nowhere with very typical surroundings. The only disadvantage was that it wasn't made for a 3 years old, who fell from the stairs and got a bruise. Going up and down wasn't comfortable for some of us, however it's a quirky house worth the stay for an older family. Hopefully next time when kids are older!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The jacuzzi needed a bit of cleaning
Giljaland
Kirkjubæjarklaustur

Wow, the best location in the whole trip. Everything was perfect, the house was small but modern, cosy and it had everything needed for two nights. We walked around the area as suggested by the owner and it was so energizing to see those beautiful surroundings. We would definitely be back to this house.

Authenticity & Character
Location
Completely astonishing view
Staff
The owner helped us deal with a difficult neighbor right way and in a very friendly manner
Cleanliness & Comfort
Cozy 3 bedroom house near the Blue lagoon
Njarðvík

This house was so much better than we expect it for the last night. It was spacious, clean, comfortable and very close to both the airport and the blue lagoon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Into the Glacier
Into the Glacier
Iceland

This experience was mind-blowing and the best of all it was kid-friendly so my kids got to be in a glacier at an early age. It was mesmerizing to experience the glacier inside and outside, to learn about the climate change impact and just to see how much effort it goes into building the tunnels. The transportation was such an adventure for all of us as well.

Quality of Experience
Guides, Drivers and Staff
The main guide at the glacier was extraordinary
Transport
Jökulsárlón Glacier Lagoon Boat Tour
Jökulsárlón Glacier Lagoon Boat Tour
Iceland

This was another fantastic experience. The boat tour was very well planned. Our guide was welcoming and friendly. Being able to see a piece of ice from the glacier up close was an amazing experience. The boat tour was more in-depth than I expected. We got to see many icebergs and even a helicopter landing. The kids learned a lot and I can say it was one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

The Blue Lagoon was amazing, and though it's definitely a larger tourist attraction, we had a great time. It's a very popular spot, but still worth the visit. We went to more lagoons than Gummy recommended because we enjoyed them so much. They were all very kid-friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland

We loved the Secret Lagoon! It felt very off the beaten path, less crowded than some of the other lagoons. We arrived around 5pm, after a day of activities, and it was just what we needed - so relaxing. The check-in process was smooth, they provided us with everything we needed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Sep 09, 2023

Thank you so much for the kind words!
I am so happy that you liked the cabins and it was really great meeting you, even if it was just for a few minutes.
I hope to see you back in Iceland soon

Wonderful vacation in India!
India | Aug 16 - Aug 26, 2023

Maureen
Maureen D.
Manhasset, NY | Reviewed on Sep 02, 2023
Ravi made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans. We had a mix of city, culture and nature in Delhi, Agra, Jaipur and Udaipur. Our guide Ajay was with us through the whole trip. He was very knowledgeable and keen to ensure that we got the full experience. The drivers too were experienced and professional. The Taj Mahal in all it’s views is... Read more

Ravi made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans.

We had a mix of city, culture and nature in Delhi, Agra, Jaipur and Udaipur. Our guide Ajay was with us through the whole trip. He was very knowledgeable and keen to ensure that we got the full experience. The drivers too were experienced and professional.

The Taj Mahal in all it’s views is breathtaking! We saw a variety of animals and birds at the Sariska Tiger Reserve. The forts and mahals in Jaipur, the pink city were a great experience. Udaipur, the Venice of the East is a treat for the eyes. They were quite different memorable experiences.

Ajay made excellent restaurant recommendations so we could get our fill of the food variety we wanted to experience.

This is my fifth trip with KimKim and it reaffirms why I use them. They take away the stress of planning, safety, and dealing with situations on the ground. It allows us to really enjoy the local place, people and experiences.

I highly recommend Ravi and Active India to plan your experience.

Hotel Reviews
The Imperial New Delhi
Delhi

Grand hotel with modern touches! The swimming pool is one of the best I've been to. The Italian restaurant was top notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ITC Mughal
Agra

Hotel is ok; not sure how they have a five star rating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sariska Manor

Beautiful property and villas. The design and architecture gives such a feeling of luxury without being over the top. The manager Amit was so engaging and educating us about local life. At each meal, we could ask for whatever we wanted for the next meal. It stands out as one of the tastiest meals we had on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Heritage Haveli
Khatipura, Jaipur, Rajasthan

Feeling of old style luxury!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shiv Niwas Palace

Beautiful hotel in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Sep 07, 2023
Dear Maureen,
Thank you for taking the time to share your thoughts about your recent trip to Rajasthan - India! We are delighted to hear that your experience in India was wonderful and that you enjoyed every moment of your journey.
On behalf of our entire team, we want to thank you for choosing us to organize your trip. We truly appreciate your kind words. We look forward to helping you plan another unforgettable journey anytime you decide to revisit our country. If you decide to do so,... Read more

Dear Maureen,
Thank you for taking the time to share your thoughts about your recent trip to Rajasthan - India! We are delighted to hear that your experience in India was wonderful and that you enjoyed every moment of your journey.

On behalf of our entire team, we want to thank you for choosing us to organize your trip. We truly appreciate your kind words.

We look forward to helping you plan another unforgettable journey anytime you decide to revisit our country. If you decide to do so, please don't hesitate to get in touch with us again.

Thank you for trusting us with your vacation!

Warm regards,

Ravi

Personalized Vacation, First-Class Service
Italy | Aug 17 - Aug 26, 2023

Pierson
Pierson C.
Shawnee, KS | Reviewed on Sep 02, 2023
Our guide, Maria, helped plan every step of the trip. She was responsive and knowledgeable about the different cities we were visiting. She also incorporated activities that we suggested. KimKim is a fantastic service that takes the guesswork out of booking travel. You get personalized accommodations and the ability to communicate with them during your trip in case you need to make any changes. Highly recommend this service! Read more

Our guide, Maria, helped plan every step of the trip. She was responsive and knowledgeable about the different cities we were visiting. She also incorporated activities that we suggested.

KimKim is a fantastic service that takes the guesswork out of booking travel. You get personalized accommodations and the ability to communicate with them during your trip in case you need to make any changes.

Highly recommend this service!

Activity Review
Classic Private Cruise on Lake Como
Classic Private Cruise on Lake Como
Italy

Amazing way to see the towns and villas of Lake Como! Well worth it and one of our favorite activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Picked us up from the hotel dock. So convenient.
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 05, 2023

Dear Pierson,
Thank you so much for taking the time to write such a great review about our services.
At Storywalking, we always strive to provide the best possible travel experience, and it's incredibly rewarding to know that our efforts have made a difference during your trip.

We look forward to serving you again in the future!

I wish you a great day.

Maria Grazia

I would absolutely use them again it was an a...
Italy | Aug 25 - Sep 1, 2023

Lisa
Lisa W.
Mineola, NY | Reviewed on Sep 02, 2023
I would absolutely use them again it was an amazing experience. Read more

I would absolutely use them again it was an amazing experience.

Activity Reviews
Private boat tour to Capri
Private boat tour to Capri
Italy

We enjoyed our guide, it was a beautiful experience

Quality of Experience
Guides, Drivers and Staff
Transport
Lemon Grove- Mozzarella Farm in Sorrento area
Lemon Grove- Mozzarella Farm in Sorrento area
Italy

The family was nice, wonderful people I would only suggest something in the city too

Quality of Experience
Guides, Drivers and Staff
Transport
I wanted private transportation because my dad was elderly but our driver was great
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Sep 04, 2023

Buongiorno Lisa. Thanks for your nice review. It was a pleasure planning your trip.
We look forward to welcoming back to Italy soon.

Amazing trip to Sri Lanka
Sri Lanka | Aug 27 - Sep 1, 2023

Dina
Dina R.
Santa Monica, CA | Reviewed on Sep 02, 2023

Our trip to Sri Lanka was wonderful. Dhanushka was a joy to work with in planning the perfect trip, and he even came to meet us in Colombo. Our guide Ajit and driver Bandu were also fantastic. We went to Colombo, Dambulla, Polonnurawa, Mineriya, Kandy, and the hill country. I think my favorite parts were the elephant safari in Mineriya and the Cave Temples in Dambulla. All of the accommodations were great. It was also very affordable! I highly recommend Dhanushka and Koon Holidays!

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Sep 02, 2023

Hello Dina,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Spain in 11 days - culture, art, adventure, food, people and more!
Spain | Aug 21 - Aug 31, 2023

Urmi
Urmi S.
Belmont, MA | Reviewed on Sep 01, 2023
Honestly, I can write an essay on my incredible experience with Rita Pagano, our trip specialist to Spain. The tours and experiences she designed for us, including the guides she appointed, private transfers, train rides, restaurant suggestions - it was a 10 star Spain vacation! Rita is very skilled at understanding her client’s preferences. Within a couple of chat exchanges on their portal, she very grasped what I am looking for, and the kind of balanced experience I was interested.... Read more

Honestly, I can write an essay on my incredible experience with Rita Pagano, our trip specialist to Spain. The tours and experiences she designed for us, including the guides she appointed, private transfers, train rides, restaurant suggestions - it was a 10 star Spain vacation!

Rita is very skilled at understanding her client’s preferences. Within a couple of chat exchanges on their portal, she very grasped what I am looking for, and the kind of balanced experience I was interested. Within a few hours, she put together a draft plan, which was 70% ready, and then we iterated to fine tune. I should add, I am very picky when it comes to hotel quality (very used to Marriott Bonvoy), but she identified some boutique and local options that truly enhanced our experience, and was able to add along free breakfasts, extended stays etc., which made it so helpful.
To top it all were the guides she selected – Carla for the Tapas crawl in Barcelona, Anna for Gaudi tour in Barcelona, Julia’s kayaking/snorkeling trip in Costa Brava, Andres for architecture tour in Seville, even Adrian’s tuktuk tour in Valencia were all very enjoyable. Most of the guides were history or architecture majors and brought their passion into the tours. All I shared with Rita was that we want a balanced experience of Spain touching adventure, architecture, culture, food and people – the rest she designed it all, and it was well beyond our imagination! The activities were custom to our liking and rigor.

Above all, I would say Rita is patient, responsive and provided outstanding on-ground support, in a way that I did not expect. Everything was seamless, and if a few things did not work out, Rita jumped in and sorted things out (some times even working outside her office hours). Despite us not speaking on the phone even once, let alone meeting, Rita made us feel assured and was responsive beyond my imagination. I found Kimkim through TripAdvisor, and was initially skeptical about its legitimacy. But I cannot wait to book my trip with them again.

Rita, your team is very lucky to have you, and we were delighted to work with you. With a giant thank you from my family.

Hotel Reviews
Gran Hotel Reymar
Tossa de Mar

Outstanding location - cannot beat this one. But the hotel itself needs to renovate. Staff rarely speak English, and are not very friendly. Breakfast was limited and the coffee machine did not work on both days (one option for the entire hotel). But the location, pool, access to beach and shops is unbeatable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suites Avenue
Barcelona

If you want to live in an apartment with your kitchen, laundry and have a couple of rooms (good for family or small groups), then this ideal. Located minutes from all the key places in Barcelona, with an outstanding staff, these are sleek apartments with modern finishes. The rooms are very small though, and I would have preferred to have a door separating the master bathroom and bedroom, but overall, really nice.

Authenticity & Character
Lots of Buddhist art, but I wont say they have spent their budget on common areas (which is fine). They have made the suite apartments really good.
Location
Passeig de gracia is a wonderful street, lined with Gaudi landmarks, excellent restaurants and upscale shopping.
Staff
Best part of living in this building. I have never experienced such helpful staff, who truly go above and beyond.
Cleanliness & Comfort
Vincci Lys Hotel
Valencia

A quaint, European hotel in the hub of Valencia with great access to food and landmarks. Excellent value for money and great staff. They were very accommodating with our unique requests. The rooms are very clean and have modern amenities. The breakfast buffet was very good - in fact, much better than some of the 5 stars. We did have a bit of an issue with their ventilation system at times - there was a trapped odor during times of the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was very clean, and the rooms are all updated with modern amenities. Just that at times, there was a trapped odor which made it uncomfortable.
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Carla was so passionate about her culture and has incredible knowledge about local foods. It was very enjoyable. The selection of the restaurants and foods were fabulous. Carla also paid attention to the unique dietary needs, and took us to places with more vegetarian and fish options, as opposed to meats. We also lucked out with the other family who was in our group.

Quality of Experience
Food
Outstanding selection; each very different.
Guides, Drivers and Staff
Carla is the best! She is also so well travelled, and knows about world cuisine in an authentic way.
Transport
Easy walk between the restaurants. We took a taxi to the meeting point, which was only seven or eight euros.
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Gaudi's architecture is spectacular. But Anna, our guide, made it even more special. A student of art, history and production, she is very knowledgeable and passionate about the field. We had so many related conversations that made the whole experience superb. We saw Familia Sagrada and Casa Batillo over a 4 hour period with a short break of 10 minutes. Very easy and manageable, and did not feel rushed. Possible to do it in 3 hours if you are in a bind.

Quality of Experience
Guides, Drivers and Staff
We took a private tour with Anna (organized by Kimkim Travels) and that made it more special. You appreciate the relevance of the masterpieces and make the connections more.
Transport
We took the subway to go from one spot to the other. Again, easy and gave us an experience of local life.
Kayaking Excursion
Kayaking Excursion
Spain

One of the best experiences ever. Julia, our instructor, gave us clear guidance for kayaking and snorkeling and adapted the experience to our fitness levels, My daughter, who is a competitive gymnast, did cliff diving, while I who can barely swim stuck to kayaking and snorkeling , which I thoroughly enjoyed.

Quality of Experience
Besides the sea adventures, Julia took us on a mini cave exploration, which was so enjoyable!
Guides, Drivers and Staff
Outstanding! So patient and fun. She even waited for us as we reached late.
Transport
Given the location was more than 30 minutes away, we had to take a taxi (unless you rent a car, which is the best option). The taxi dropped us at the wrong location in the middle of nowhere. But some locals helped us find another taxi, while Rita jumped in and called the company and convinced them to wait for us. Amazing Rita again! But in the future, I'd say use a pre-arranged transportation, or best would be to rent a car.
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Enchanting place, with a unique mix of Gothic, Moorish and Andalusian architecture. I have never seen such intermingling of cultures anywhere! A must do experience - especially with someone as knowledgeable as Andres, our guide. We had so many interesting discussions on history, global evolution, religious influences - all of it added so much to the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Easy walk around our hotel (Alfonso)
Flamenco Experience
Flamenco Experience
Spain

The Flameco tablao was one of the most traditional and authentic places in the region. In fact, our guide told us that the artists are well paid there. so they can focus on their art. For me, this was particularly important as I am a professional dancer of a form (Kathak) that shares roots with Flamenco. I loved the experience. It was an hour-long performance (just right).

Tuk Tuk City Tour - Valencia Historic Center
Tuk Tuk City Tour - Valencia Historic Center
Valencia

I didn't know what to expect. So left it to Rita to suggest. An easy, laid back trip that takes your though the cities landmarks from ancient to modern. Again, Adrian, our guide was very engaging and proud of his city.

Guides, Drivers and Staff
Transport
The tuktuk is so easy!
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Sep 06, 2023

Dear Urmi,
Thank you so much for making this wonderful review! I'm very thrilled to know you had such a great time in Spain. Your family's happiness is what makes my work worth it!! I will make sure to forward your feedback to all the local guides who will surely appreciate your kind words.
It was a real pleasure for me to be a small part of your journey to Spain. I look forward to helping you plan your next trip :)
Again, a huge thank you from the Espíritu Travel family!
Rita

Sharif, Asaf, and Lena formed the DREAM TEAM!
Egypt | Aug 28 - Aug 31, 2023

Heather
Heather V.
Millboro, VA | Reviewed on Sep 01, 2023
Sharif, the travel agent, was absolutely awesome! Throughout our adventure, we had numerous changes to our itinerary and different activity requests, but Sharif remained positive and communicated exceptionally well. His patience was remarkable, making our experience much more enjoyable. We sincerely appreciate his flexibility and dedication to ensuring we had a fantastic time. I can't express enough how amazing Asaf, our travel assistant, was during our trip. From the moment we arrived, he... Read more

Sharif, the travel agent, was absolutely awesome! Throughout our adventure, we had numerous changes to our itinerary and different activity requests, but Sharif remained positive and communicated exceptionally well. His patience was remarkable, making our experience much more enjoyable. We sincerely appreciate his flexibility and dedication to ensuring we had a fantastic time. I can't express enough how amazing Asaf, our travel assistant, was during our trip. From the moment we arrived, he went above and beyond to assist us with our visa application, ensuring that the process was smooth and efficient. He made sure we didn't have to wait long and guided us through the return journey, always ensuring we were on the right track and making use of the quickest lines. As if his outstanding service wasn't enough, Asaf displayed a level of care and consideration that truly impressed us. When I realized I had left my glasses in the car on the day of our departure, Asaf didn't hesitate to return to the airport just to deliver them to me while we were checking in. This level of dedication and thoughtfulness is a rare find. I must also mention Lena, an exceptional guide who accompanied us. Her helpful nature and genuine eagerness to assist us added immense value to our trip. She was informative during our tour of Sakarra, Memphis, and The Giza Pyramids. Lena was amazing with efforts to avoid the most crowded times as well. We were truly appreciative of her communication. Asaf, Lena, and Sharif formed a dream team, making our journey seamless and memorable. I highly recommend anyone in need of reliable, efficient, and caring guides. They truly go the extra mile to ensure their clients' comfort and satisfaction. Thank you, Asaf, Lena, and Sharif for making our trip an unforgettable experience!

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Sep 10, 2023

Thanks Heather for such a wonderful feedback, we are happy you left Egypt with good memories and we are looking forward to your next Egypt Trip.

Best,
Sherif

Loved our 10-day trip to South Africa that Pe...
South Africa | Aug 15 - Aug 25, 2023

C
Carter M.
Atlanta, GA | Reviewed on Sep 01, 2023
Loved our 10-day trip to South Africa that Petru helped us plan. Highly recommend Franschhoek and the Bush Lodge at Amakhala as the highlights of our trip. Also, loved our guide Zane through Paradise Tours, very knowledgeable and friendly. Zane made us feel safe and added to our overall experience on our honeymoon. We had the trip of a lifetime and would recommend our travel plan to anyone! Read more

Loved our 10-day trip to South Africa that Petru helped us plan. Highly recommend Franschhoek and the Bush Lodge at Amakhala as the highlights of our trip. Also, loved our guide Zane through Paradise Tours, very knowledgeable and friendly. Zane made us feel safe and added to our overall experience on our honeymoon. We had the trip of a lifetime and would recommend our travel plan to anyone!

Hotel Review
Rickety Bridge Manor House
Franschhoek

Rickty Bridge was a beautiful experience. Cute home with a great staff. Stayed for 2 nights and we loved our experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Sep 05, 2023

Hi Carter,
Thank you very much for this wonderful review.
So glad to hear that you enjoyed your trip and that all went well.
I have shared your feedback with Zane & Rickety Bridge, as they would love to hear it.
I do appreciate to receive such positive feedback and it really means so much to me.
Thank you!
Best wishes, Petru

Outstanding Iceland Ring Road Trip!
Iceland | Aug 21 - Aug 29, 2023

Denice
Denice G.
Germantown, MD | Reviewed on Sep 01, 2023
Terry was great to work with. She made planning our trip to Iceland very easy. We told her things we wanted to do, she made suggestions and put it all together. The final trip plan was easy to follow and all the information was easily available from my phone. Loved the Blue Lagoon as a first stop when we landed, just the kind of relaxation needed after a long flight. We did two horseback riding tours, both great. I think our favorites were seeing the Puffins at Dyrholaey, the black... Read more

Terry was great to work with. She made planning our trip to Iceland very easy. We told her things we wanted to do, she made suggestions and put it all together. The final trip plan was easy to follow and all the information was easily available from my phone. Loved the Blue Lagoon as a first stop when we landed, just the kind of relaxation needed after a long flight. We did two horseback riding tours, both great. I think our favorites were seeing the Puffins at Dyrholaey, the black sand beaches, and the glacier lagoon at Jokulsarlon. All the food in Iceland was great - favorites included pizza with pepperoni, cream cheese and bananas at Olverk Pizza & Brewery in Hveragerdi, bruschetta and tomato soup at Fridheimer Farm and Arctic Char at Salka Restaurant in Husavik. Husavik was not on our original trip plan but it was one of our favorite stops.

Hotel Reviews
The Greenhouse Hotel
Hveragerdi

Loved this hotel. Very clean, great hotel shopping with lots of Icelandic products, clothing and souvenirs. Delicious breakfast, nice bar area that had numerous food choices, similar to a food court. We ate at the street taco place and it was delicious. Cozy places to sit and enjoy a drink in the evening talking and relaxing. Staff was very friendly and helpful.

Authenticity & Character
The breakfast bar, shopping, food court, bar.
Location
Walking distance to the brewery, pharmacy and grocery store. 5 minutes from horseback riding tour.
Staff
They were very helpful with suggestions as to what to do and see and helped with directions.
Cleanliness & Comfort
Hotel Laki
Kirkjubæjarklaustur

The desk clerk acted like we were bothering him. There is a very small gift shop with very few items. The outdoor patio was closed and under construction. We went to have a drink in the bar and there were dirty dishes on most of the tables that I cleared myself so we could sit down. The bartender was friendly. The breakfast area was very crowded and people were talking and reaching over and around uncovered food dishes and it made us feel uncomfortable to eat there. There was a tv, but we could not get youtube or netflix or any stations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hrafnavellir Guesthouse
Hornafjörður (Hofn)

Unique individual guesthouses. Very clean, excellent breakfast. Breakfast hostess was very friendly and informative. Favorite part was the sheep right outside our window! No blow dryer or television in room. Asked for some ice and host gave us one small glassful, said he didn't have enough to provide ice to guests.

Authenticity & Character
Location
Remote location, need to eat before you get there, but on our way to next stop.
Staff
Breakfast hostess was great.
Cleanliness & Comfort
Gistihúsið - Lake Hotel Egilsstadir
Egilsstöðum

Nice hotel. Very nice, clean and big rooms. Nice places to sit both inside and outside to relax.

Authenticity & Character
Location
This is a bigger town, so close to restaurants and stores.
Staff
Cleanliness & Comfort
Sel - Hótel Mývatn
Myvatn

Nice hotel with very friendly staff. This was the only evening of our trip that it rained, and they had a pool table that we used. There is a store next door but not much else to do in the area. The bugs are bad outside and you need a head net if you are walking around. The breakfast bar was very good.

Authenticity & Character
Location
Staff
Front desk clerk, bartender and breakfast waitress were all very helpful and we enjoyed speaking with them.
Cleanliness & Comfort
Clean bit it's a bit dated.
Hotel Laugarbakki
Laugarbakki

The restaurant and staff at this hotel were fantastic. Rooms were clean and comfortable. This hotel used to be a school and student dormitory and it is not new like the website says. It's a new use of an old building. The inside is very nice but the outside definitely needs work. We drove up and seriously considered not staying here because of the exterior appearance.

Authenticity & Character
Location
Staff
The hotel manager was fantastic and probably the first person we met who was actually Icelandic!
Cleanliness & Comfort
Interior was great. Exterior needs work.
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Reykjanesbær

Newer hotel. Great location because we could drop off car and walk to hotel and airport. Breakfast bar started at 4:30 am which was great for our early flight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland

Great first stop after the flight.

Quality of Experience
Guides, Drivers and Staff
Staff gathered everyone who wanted to so a separate part of the pool and shared stories about Iceland which was great.
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

It was a short tour, kids seemed to really like it. There is alot of rocky paths to go thru.

Horses and Hot Springs
Horses and Hot Springs
Iceland

Great first riding tour of the trip. Three guides in our 15 person group. Very safety conscious. Horses were great and all appeared well cared for. Raincoats, gloves, whatever you needed was available to borrow. Ride has a good mix of walking and tolt.

Quality of Experience
Guides, Drivers and Staff
Horse Riding Tour
Horse Riding Tour
Iceland

Amazing ride. Just the guide, me and my husband. Very safety conscious, guide Tula was very friendly. Perfect mix of walk and tolt. Horse were great.

Quality of Experience
Guides, Drivers and Staff
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

It was a nice boat ride but we didn't see any whales. There were some big waves and they provided anyone who wanted free motion sickness tablets.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Sep 01, 2023

Thank you for the wonderful review, Denise! It sounds like you had an amazing time. And I'm so happy that the weather was good for you. Thank you also for the feedback on our providers; that is very informative for future clients. All my best, Terry

Our guides were both very knowledgeable, frie...
Turkey | Aug 25 - Aug 31, 2023

Stephanie
Stephanie L.
Gilroy, CA | Reviewed on Sep 01, 2023

Our guides were both very knowledgeable, friendly, and flexible. They definitely added to the experience! The personal anecdotes and experiences of the guides enhanced our visit and helped gain a deeper understanding of the culture and history of Turkey. Would absolutely book again!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Sep 01, 2023

Dear Stephanie,
Thank you for this wonderful review!
We are very happy to hear you had a positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review - much appreciated.
We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.