Kimkim Trip Reviews

4.8
Based on 16,512 ratings
Read 16,512 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Eleni is amazing!!!
Italy | Jun 27 - Jul 2, 2022

triumph
triumph B.
Waterford, MI | Reviewed on Jul 11, 2022

Eleni is amazing!!! We will defintly use her on our next rtip. The whole team is great. Great follow up. I have already recommended them to several friends

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jul 11, 2022

Thank you so much Craig! Looking forward to hosting you again with new unique experiences in Italy and in Greece!

This was the best trip ever!!!
Costa Rica | Jun 22 - Jun 30, 2022

Mary
Mary V.
Ahwatukee Foothills, AZ | Reviewed on Jul 11, 2022
I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip... Read more

I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip on timing or excursion ideas, Brittany was very responsive and accommodating making it such a pleasure to work with her. And the excursions were so much fun! We absolutely loved our trip to Costa Rica and I'll never plan another big trip without KimKim. The pricing was fair and so worth every penny for peace of mind and the most well-executed vacation we've ever had. Thank you Brittany for your incredible expertise. We made memories to last a lifetime!

Activity Review
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

This might be the BEST excursion of all during our trip to Costa Rica! Gabriel was so much fun and so skilled at whitewater rafting that we immensely enjoyed our exciting, thrilling trip down the river and none of us fell out of the raft! John was our driver from the hotel to the meeting place on the river as well as taking us to our hotel after the whitewater rafting. He shared with us so much history and insights about Costa Rica that made it interesting and informative plus he was also friendly and fun.

Quality of Experience
Food
The pineapple and watermelon on our fruit stop on the river tasted delicious! And the Costa Rican lunch after the rafting was so good - we loved it!
Guides, Drivers and Staff
Transport
Local specialist:

When asked if we enjoyed our trip....Answer was "we are going to come back!"
South Africa | Jun 18 - Jul 1, 2022

Kim
Kim P.
Williamsburg, VA | Reviewed on Jul 11, 2022
Our trip was absolutely fantastic! IT was 2 weeks and we did so much. There were a few activities that had to change and we received communication way ahead of time. This is the second time I have used Kimkim Travel for trips and I will continue to use them. I was so please with how Lucy stayed in touch and responded quickly. This trip was only my youngest son and myself. We will be taking the entire family back after such a wonderful time we had. We WILL be contacting Lucy through... Read more

Our trip was absolutely fantastic! IT was 2 weeks and we did so much. There were a few activities that had to change and we received communication way ahead of time. This is the second time I have used Kimkim Travel for trips and I will continue to use them. I was so please with how Lucy stayed in touch and responded quickly. This trip was only my youngest son and myself. We will be taking the entire family back after such a wonderful time we had. We WILL be contacting Lucy through KimKim.com again! We had a very detailed itinerary with rest days and were able to move things around if needed.

I loved the people in South Africa. I felt at home everywhere we went. I have way too many wonderful pictures, so picking one for this is NOT easy.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jul 18, 2022

Thank you Kim for taking the time to write a review. I am so pleased you had a fantastic time, cannot wait to help you plan your next adventure!

3 generation adventure in Costa Rica
Costa Rica | Jun 24 - Jul 4, 2022

E
Elizabeth R.
Ithaca, NY | Reviewed on Jul 11, 2022
We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans,... Read more

We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans, sloths, and all kinds of ants. We visited Kalambu Hot Springs on our own and it was a lovely spot. It wasn't nearly as chaotic as some water parks we've seen elsewhere - the small kids' area was manageable, not overwhelming - and it was actually quite enjoyable to be in the hot springs during a rainy season downpour. We hiked the Arenal 1968 trail and it was beautiful, although we were aware we were missing many rainforest critters due to being unaccustomed to spotting them. During this time we stayed at the Red Frog. They had truly excellent food and coffee (probably the best of our whole trip) and the hosts were lovely warm people with adorable puppies. The rooms were great and the open-air living/dining/kitchen was an unexpectedly useful and comfortable home base. I would especially recommend Red Frog to families traveling together. In Monteverde we very much enjoyed the Cloud Forest (hanging bridges hike) and had an amazing 6:30 AM visit to the Cafe Colibri hummingbird feeders where we were 6 inches away from dozens and dozens of amazing birds. We stayed in Los Pinos which was a perfect way to keep all the generations rested and comfortable. On the way to Manuel Antonio, we went kayaking at Kayak Jaco, and again, they did a terrific job with our young kids. We had a great paddle to a tiny private beach where everybody went swimming and ate the fruit they'd brought along. We spotted monkeys along the way and they cut open green coconuts for the curious kids at the end. In Manuel Antonio, we had a wonderful guide, Luis, who did an incredible job spotting tiny creatures I could never, ever have seen on my own - like a mother bat carrying her baby about 30 meters up a huge tree, blending right in with the bark. We saw plenty of monkeys, lizards, bats, sloths, crabs, birds, and lots of insects. We spent the last few days hanging around the beach and enjoying the Costa Verde hotel - it was absolutely gorgeous, nestled into the jungle with ocean views. The howler monkeys did wake us up quite early but it was more than worth it to get outside at 5:30 AM and see the whole troop passing just a few feet by our porch. We also spotted lots of white-faced capuchins, two agoutis, dozens of bats, many kinds of birds, several large iguanas, geckos, and more.

Generally we ate breakfast at our hotels (Red Frog's was incredibly good), handled lunch ourselves via supers and went to local sodas for dinner. The food was tasty (still not tired of rice and beans). We did one "fancy" meal at a resort restaurant and while it was delicious, we found the resort vibe uncomfortable and preferred the smaller spots.

Hotel Reviews
Red Frog Hostel
La Fortuna

Red Frog was amazing. The owners are lovely people, the rooms were spacious and comfortable, and the open-air living/dining/kitchen areas was an unexpected bonus. Their food was the best of our trip. They were nice to our kids (3 and 8) let us pet their cute dogs. What more could you want? The air conditioner didn't really work but we found we didn't need it; the fans were enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Pinos - Cabañas & Jardines
Monteverde Costa Rica

Beautiful cabins. They have everything you could want inside and porches too. The pines are lovely. We visited the herb garden and saw lots of animals. No complaints whatsoever, and it was a lot easier to manage young kids in a place like this where you knew they wouldn't bother anyone if they were noisy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

By far the fanciest place we've ever stayed. It's absolutely stunning with meticulously maintained and lighted pathways through the jungle - we saw staff working on them multiple times a day. The rooms are large and have everything you would need and our large porch overlooking the jungle & ocean with a hammock and lounge chairs was as good as it gets. I can't think of a single problem; it was a joy just to hang out here and watch all the monkeys and birds. The food maybe wasn't the best, but it was tasty and good enough for sure. It veered closer to resort territory than I'm used to and I definitely felt "catered to" - I do speak Spanish but folks here tended to reply in English, and there were a lot of menu items clearly for tourists. That's not necessarily a bad thing but it's not my comfort zone and I felt it was a little harder to connect with people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Canopy Tour
Private Canopy Tour
Arenal/La Fortuna

These guys were absolutely fantastic. They were super sweet with our 3yo and 8yo (who had to ride with a guide each), showed us some great birds and animals, and were generally just great folks to chat with and learn from. We could have kept going all day. Everybody LOVED ziplining.

Quality of Experience
Guides, Drivers and Staff
Chocolate Tour
Chocolate Tour
Costa Rica

This tour was even better than I had hoped. It was perfectly paced which was really helpful with young kids. We got to look at the cacao trees and learn about them a bit, taste some cacao fruit pulp, and then follow the cacao beans through the fermentation, drying, roasting, threshing, and grinding process. We (well, the kids especially) were able to participate in several of these steps and we all got to eat plenty of fresh chocolate with various toppings at the end. The perfect mix of education, participation and enjoyment.

Quality of Experience
Guides, Drivers and Staff
Bat Tour in The Bat Jungle
Bat Tour in The Bat Jungle
Monteverde

Nobody has ever been more passionate about bats and it was contagious. Great tour, tons of info. It was too slow paced for our kids (and maybe even too slow paced for the adults, to be perfectly honest) but I can't fault him for enthusiasm and I certainly learned a lot. Seeing the bats was pretty fun, although I was really hoping to use the advertised device that lets you listen to bat ultrasonic communication in an audible frequency and it wasn't available.

Quality of Experience
Guides, Drivers and Staff
Sea Kayak or Outrigger Tour in Playa Agujas
Sea Kayak or Outrigger Tour in Playa Agujas
Costa Rica

We had a great paddle (about half an hour or so each way) to a beautiful empty beach with a little waterfall. The guides were warm, friendly guys who brought fruit to snack on and were kind to the kids. Great experience.

Quality of Experience
Guides, Drivers and Staff
Sloth Observation Night Tour
Sloth Observation Night Tour
Arenal/La Fortuna

It was a beautiful nighttime walk. The guide found us sloths, lizards, frogs, birds, and many insects, and there was some tasty fruit at the end. We got the sense that maybe he was a little tired of this night-time job, or maybe just tired of tourists, and I don't blame him for either, but the mood was a bit muted.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 13, 2022

Dear Elizabeth,

Thank you for your detailed review.
For us here at Serendipity Adventures, and for me personally, it was fun to work with you to plan a trip for your 3-generation family group, and I am happy you enjoyed Costa Rica and the selected sites & services so much.

We hope you'll come back soon.

PuraVida!

Charlotte

Our 12 day trip to Croatia was amazing! Sara...
Croatia | Jun 27 - Jul 8, 2022

Heather
Heather L.
Shaw, DC | Reviewed on Jul 11, 2022
Our 12 day trip to Croatia was amazing! Sarah was so patient with my many questions and a few requests to make changes to suit our travel style. All of the airbnb's she chose were in excellent locations and quite comfortable. The guides, drivers, and excursions we did were all perfect. Croatia far exceeded our expectations and we will definitely return! Read more

Our 12 day trip to Croatia was amazing! Sarah was so patient with my many questions and a few requests to make changes to suit our travel style. All of the airbnb's she chose were in excellent locations and quite comfortable. The guides, drivers, and excursions we did were all perfect. Croatia far exceeded our expectations and we will definitely return!

Activity Reviews
Green & Blue Caves of Vis Island
Green & Blue Caves of Vis Island
Hvar

The day trip was outstanding. The boat captain came to our airbnb apartment and picked us up. He had an excellent knowledge of the area. We discussed his plan and had an outstanding day. He provided a cooler with ice and drinks and we brought snacks. We couldn't visit the blue cave due to the 3+ hour wait to get in so instead he added extra swimming stops to the most gorgeous locations. He took us to a restaurant on a secluded island and it was the best steak I've ever had. Our teen girls loved the entire day!

Quality of Experience
Guides, Drivers and Staff
Transport
Boat is quite nice!
Plitvice Lakes National Park
Plitvice Lakes National Park
Split

The most beautiful place I've ever seen! Our teen girls had many instagram photo opps which they loved. The scenery is breathtaking and worth every minute of the 3 hour drive it took to get there and back from Split. Words and photos don't do it justice!

Quality of Experience
Guides, Drivers and Staff
Transport
Rafting the Cetina River
Rafting the Cetina River
Croatia

SO MUCH FUN! Well worth it! Our guide was so funny and patient. We flipped the boat twice but he ensured we were okay and the rest of the group picked up our sunscreen and water bottles :) We had a blast and I'd do it again. The rapids are just strong enough to make it fun and the scenery is gorgeous. Our teens loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Driver drove REALLY fast. Much to fast for my comfort on the windy roads
Local specialist: Sarah Cosic

Outstanding trip.
Portugal | Jun 25 - Jul 6, 2022

D
David N.
Anniston, AL | Reviewed on Jul 10, 2022
Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend. Read more

Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend.

Hotel Reviews
Be Poet Baixa Hotel
Lisbon

Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora

Beautiful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto

Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carvi Beach Hotel
Lagos

Amazing restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

It was fine.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Good time. Knowledgeable tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Day Excursion to Viana do Castelo
Day Excursion to Viana do Castelo
Porto

Awesome time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Évora
Privately Guided Visit of Évora
Portugal

Not a great time.

Quality of Experience
Guides, Drivers and Staff
Catamaran Trip to Benagil Caves
Catamaran Trip to Benagil Caves
Portugal

So beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2022

Hi David, Thank you for taking the time to write a review! I am glad to hear you enjoyed your trip. It's been a pleasure working with you before, during and after your trip and absolutely a pleasure. All your feedback will help us to continue improving in the future. Warmest regards, Marina.

Trip of a Lifetime
Norway | Jun 24 - Jul 5, 2022

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Raj O.
Germantown, MD | Reviewed on Jul 10, 2022
From experience planning family vacations to different countries comes with the usual stresses - much about the destination is unknown, weather, activites, places of interest, hotels! Typically, Costco Travel is our first choice. Norway is a destination that is not served by Costco, which led me to KimKim. The name was weird to take it seriously initially. However, recommendations from the New York Times, BBC, The National Geographic, etc. sealed the deal. The KimKim portal is very easy to... Read more

From experience planning family vacations to different countries comes with the usual stresses - much about the destination is unknown, weather, activites, places of interest, hotels! Typically, Costco Travel is our first choice. Norway is a destination that is not served by Costco, which led me to KimKim. The name was weird to take it seriously initially. However, recommendations from the New York Times, BBC, The National Geographic, etc. sealed the deal.

The KimKim portal is very easy to use and has a lot of features that makes exploring and research easy. The chat, call, and collaboration features make it easy for all family members to be view, contribute and be informed about the planning.

Christina, our travel planner was top notch. She was experienced, patient and was ever willing to adjust and refine the trip plan, which we developed over 2 months. She was readily available for phone calls during US daytime, and made recommendations based on our preferences. She planned the entire trip for us, start to finish, and added relevant activities through the entire vacation. Most importantly, she responded very fast and thoroughly, explaining exactly what our different options were throughout our trip. KimKim and Christina made this vacation planning easy and were key to making this as stress free as possible. Based on this experience, I have no doubts that I will be using KimKim for all our future family vacations.

Why Norway? It's not a popular destination like Italy or France! After our visit to Switzerland in 2016, we started researching if there were any countries that matched it's beauty. Started reading about the fjords and the pictures seemed to indicate that Norway would be gorgeous. Subsequent trips to Italy, London, Scottland and Ireland seemed to confirm my family's bias towards Switzerland. We felt that no place could be more beautiful than Switzerland. How wrong were we? Every single part of Norway was absolutely breathtaking, and our entire family was in awe the entire time.

We started our vacation in Bergen, a cute and beautiful, tourist-filled city with amazing food. Christina arranged a 3-hour walking tour with John, who was very pleasant, patient and extremely helpful. He extended the tour to accomodate a brief visit to the musuem, a short coffee break and a visit to the electronics store to buy adapters. John gave us many insights about Bergen and its history that we would have missed if we were on our own.

The ferry ride to Gudvangen via the Sognefjord was absolutely breathtaking. My teenager sons were intially reluctant to ride in a ferry for 5 1/2 hours! By the end of the ride, the family didn't realize how time went by.

Gudvangen: Gudvangen was an amazing place to visit. It almost felt like it was out of a movie. As soon as we got there, we realized we were surrounded by a circular wall of waterfalls, with a singular opening to the Sognefjord. My sons especially loved this place since they got to zipline off a mountain and then subsequently got on mountain bikes and biked down the Nordic mountains. They both said that it was the best experience of their lives. Also make sure you check out the Flam Railway, branded as one of the most beautiful railways in the world. Christina was kind enough to include a visit to the viking village based on my son's request.

Stryn: Stryn was the highlight of our trip. We had a wonderful view of a river flowing to Lake Lovatnet from our hotel room and we even rode on the steepest cable car in the world in Loen!

Christana added a break from activities in Geiranger that the family appreciated. It was easy going and the family had to opportunity to go kayaking in the fjords.

The hotels were all clean and upscale, though the rooms were small by American standards.

Thank you, Christina, and KimKim for helping us make this a memorable vacation. Norway is now our family's favorite place, edging out Switzerland :).

Hotel Reviews
Zander K Hotel
Bergen

Very good lobby, and great/modern rooms, located in central Bergen so you're a walking distance from most attractions and restaurants.

Authenticity & Character
Good lobby
Location
Very close to the port
Staff
They were nice
Cleanliness & Comfort
Nice and modern rooms
Hotell Utsikten
Geiranger

Was a historic hotel and therefore the kids thought it was dated. The garden view was so-so. The fjord view was great, but with the sun up past midnight, the room was hot. The restaurant was upscale, and the staff were friendly and helpful.

Authenticity & Character
Historic
Location
Great view of the fjord
Staff
Friendly, accommodating and helpful.
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen

Easily the best hotel in our trip. We had a 2-bedroom cottage that was clean, modern and had amazing views.

Authenticity & Character
Location
Nestled between the mountains - our room's door opened to the view of waterfalls in the mountains!
Staff
Very friendly and helpful.
Cleanliness & Comfort
The rooms were updated and very clean.
Stryn Hotell
Stryn, Sogn og Fjordane

Very modern hotel with beautiful rooms. Balconies overlooking the river was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Voss
Voss

Conveniently located near the station and modern. Single room for the family was cramped - especially the second bed!

Authenticity & Character
Location
Conveniently located overlooking the lake and mountains
Staff
Cleanliness & Comfort
Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

John was very pleasant, patient and extremely helpful. He extended the tour to accommodate a brief visit to the musuem, a short coffee break and a visit to the electronics store to buy adapters. John gave us many insights about Bergen and its history that we would have missed if we were on our own.

Quality of Experience
Guides, Drivers and Staff
Round Trip on the Flåm Railway: Flåm - Myrdal
Round Trip on the Flåm Railway: Flåm - Myrdal
Norway

We have had our share of scenic train rides in Switzerland and didn't have much expectations from this ride. Boy, how wrong were we! Breathtaking scenery! The Flam train ride is a must when visiting Norway.

Quality of Experience
Transport
Geirangerfjord Sightseeing Boat Cruise & Independent Fjord Farm Hike
Geirangerfjord Sightseeing Boat Cruise & Independent Fjord Farm Hike
Geiranger

It rained the day of our trip. We had seen much of the fjords when we took the ferry to get to Geiranger. Therefore, this seemed a little redundant, though I understand why people take this ride. We chose to exclude the Fjord Farm Hike because of the rain.

Quality of Experience
Transport
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jul 11, 2022

Thank you so much for taking the time to write this detailed review, Raj.
It gives such a good insight to the destinations and activities from a travellers perspective.

I am really happy that you had a great time and that Norway as a destination is now on the top of your list, edging out Switzerland ;)

I hope we get the chance to one day welcome you a gain,
if your family decides to visit another part of the country.

Thank you for choosing us, it was a pleasure working with you!

Best,
Christina

June Costa Rica Vacation
Costa Rica | Jun 26 - Jul 2, 2022

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Chirag B.
Springboro, OH | Reviewed on Jul 10, 2022
We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel. Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted. Great experience all around and I look forward to using Kimkim again for... Read more

We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel.

Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted.

Great experience all around and I look forward to using Kimkim again for future travel planning

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

PROS - great location in central downtown San Jose - Customer service and staff were great and very helpful - The room was well stocked and prepped - Breakfast buffet was very good and enjoyable - The 5th floor and view from the top floor is really nice and wonderful CONS None

Authenticity & Character
Location
center of town
Staff
Cleanliness & Comfort
Arenal Springs Resort & Spa
La Fortuna

This resort is THE place to stay if you can fit it into your budget. AMAZING place PROS - BEAUTIFUL resort - Customer Service was absolutely amazing and the BEST. They took care of you from the moment you arrived to when you left - The food options and service at the pool was fantastic - The rooms are BEAUTIFULLY stocked when you check in - It is very easy to get around the resort - The staff is fantastic and they are very efficient in their work - The WIFI is absolutely insane. We tested it at various points in the resort and it averaged over 45 mb/sec which is MORE than enough for great video conferencing even - The restaurants and morning buffet is fantastic CONS - NONE We would come back here and stay in a HEARTBEAT. If you have the chance and dont stay here then you will be making a HUGE mistake

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Overall. i think, objectively it is way too hyped. I would probably pick another hotel in the area to stay at if we come back again. PROS Property that we saw was quite beautiful Reception desk and staff are very friendly and helpful Food at the main restaurant for lunch was pretty good Bathroom in the room was well stocked and nice CONS - Wifi is SUPER SUPER poor. Measured it and for the rooms of 500-525 I was seeing at MOST 1-2 mb/sec. That's atrocious. You would think that they would setup wifi extenders at each building to boost their wifi signal but nope. i tested the wifi speed and uploaded the results to show for proof. The wifi at the resort in La Fortuna where we stayed before coming here was 45 mb/sec... more than enough for video calls and it was that speed throughout the ENTIRE property. - Fridge didn't work to keep things cool - The vents above the patio doors could not be closed so we had constant cool air coming in - Roach found - Property is huge and the roadway between sections is VERY poorly lit. It's VERY dark. - Main desk closes at 10p. Seriously???? - TV signal and TV picture for most channels was not even HD - The bathroom sinks are REALLY shallow. Because of this the water drains very very slowly because there's not a high degree of slope and it's very frustrating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 11, 2022

Hello Chirag,
I hope you are well.

Thank you for your time to leave this amazing review. I appreciate your comments to be better in the future.

We were so glad about your visit to Costa Rica, I hope you had a great time here, and I hope you could visit us in the future, and we will be happy to assist you.

Best,
Yuliana

Well organized trip with plenty of local flavor
Greece | Jun 20 - Jun 27, 2022

M
Monica L.
Raleigh, NC | Reviewed on Jul 10, 2022
Using KimKim for our summer trip to Greece was quick, simple and we had an outstanding time. Rebecca figured out how to fit in all our desired activities: hiking, islands, mythology and she recommended and reserved some fantastic restaurants. We highly recommend Rebecca and will use her again for our next trip to Greece. Read more

Using KimKim for our summer trip to Greece was quick, simple and we had an outstanding time. Rebecca figured out how to fit in all our desired activities: hiking, islands, mythology and she recommended and reserved some fantastic restaurants. We highly recommend Rebecca and will use her again for our next trip to Greece.

Hotel Review
Villa Marandi Luxury Suites Naxos
Naxos

Loved everything about this hotel. The chef is a hidden gem!

Authenticity & Character
Location
secluded but not far from Chora
Staff
so nice! the front desk staff, the chef, the bartenders... all amazing!
Cleanliness & Comfort
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Nov 15, 2022

Dear Monica,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Rebecca and the GrecianLux Team

Just amazing!
Costa Rica | Jul 2 - Jul 9, 2022

Maritza
Maritza P.
Dallas, TX | Reviewed on Jul 10, 2022
Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center! Read more

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center!

Hotel Reviews
Xandari Resort & Spa
Alajuela

Waterfall trail! Awesome food and service!

Authenticity & Character
Quirky artistic and eclectic
Location
The view from the balcony!
Staff
Cleanliness & Comfort
Cariblue Beach & Jungle Resort
South Puerto Viejo

Got to see sloths, ajouti, butterflies galore..poison dart frogs, toucans, different loca birds!

Authenticity & Character
Jungle!!
Location
The jungle flora and fauna!
Staff
Cleanliness & Comfort
Local specialist:

Trolltunga was spectacular.I liked the varia...
Norway | Jun 29 - Jul 6, 2022

J
Jim J.
Live Oak, TX | Reviewed on Jul 10, 2022
Trolltunga was spectacular.
I liked the variation in accommodations, from the Trolltunga Hotel, to a more modern "chain" at the Scandic Voss, to the family-run Dragsvik Fjordhotel; the combination of experiences at each was a nice variation, although each were unique.
I endorse each of the experiences we had, and thought that driving through Norway was fairly simple.
Overall, great job, Julia and team.
Read more

Trolltunga was spectacular.
I liked the variation in accommodations, from the Trolltunga Hotel, to a more modern "chain" at the Scandic Voss, to the family-run Dragsvik Fjordhotel; the combination of experiences at each was a nice variation, although each were unique.
I endorse each of the experiences we had, and thought that driving through Norway was fairly simple.
Overall, great job, Julia and team.

Hotel Reviews
Zander K Hotel
Bergen

Modern and well appointed. Best for those who travel by train as it's right at the station. Close enough to downtown to make walking easy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trolltunga Hotel
Odda

great views; a little far from town but not a big deal as we were driving.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Voss
Voss

great for our family of five as we could stay in one room. Modern, clean, and wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragsvik Fjordhotell
Balestrand

wonderful staff; this is clearly a labor of love for this family. It was comfortable, quaint, but with all the services you'd want.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Hotel Bergen Airport Terminal
Bergen

very nice that we were offered connecting rooms. Clean, with nice restaurant downstairs and great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family Rafting
Voss

this is a very basic float - not much white water. I thought the swimming was a nice break from the usual trip. Nice staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Mountain Bike - Voss Forest
Mountain Bike - Voss Forest
Voss

great staff/guide. Wonderful forest trails. A little demanding for little children or those who don't bike much. Our guide was great with varying the experience and I think they could tailor to those who prefer less off-road biking

Quality of Experience
Guides, Drivers and Staff
Transport
Finnafjord Safari by RIB
Finnafjord Safari by RIB
Balestrand

guide was great; clearly knowledgeable. Appropriate length. Liked the storytelling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Jul 21, 2022

Hello Jim, thanks a lot for your review. I am happy that we could give you and your family a great experience while visiting this beautiful country!
I wish you all the best,
Julia

Sean, an absolutely wonderful and amazing guide.
Ireland | Jun 11 - Jun 19, 2022

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Carla T.
Wheat Ridge, CO | Reviewed on Jul 10, 2022
Sean was absolutely amazing. Very knowledgeable in the history of Ireland, up to date politically, very acquainted with Ireland and areas we were interested in, and very flexible in our day to day schedule. Which made touring the island very pleasurable. Because of his experience and knowledge as a native Irishman, he was able to show us sites and places we would not normally see or visit in a large tour group and was familiar w/ areas to avoid crowds (i.e., Cliffs of Mohr). Sean was also... Read more

Sean was absolutely amazing. Very knowledgeable in the history of Ireland, up to date politically, very acquainted with Ireland and areas we were interested in, and very flexible in our day to day schedule. Which made touring the island very pleasurable. Because of his experience and knowledge as a native Irishman, he was able to show us sites and places we would not normally see or visit in a large tour group and was familiar w/ areas to avoid crowds (i.e., Cliffs of Mohr). Sean was also able to provide services such as shopping, local entertainment, dining, etc. that again I felt was above and beyond what he was contracted for. In summary, Sean became a good friend that we hope to see in the future if he visits the US or we visit Ireland, again.

Local specialist: Dean Garrison

An Epic trip with Epic service!
Norway | Jun 16 - Jul 3, 2022

Natalie
Natalie G.
Canada | Reviewed on Jul 10, 2022
We are so incredibly grateful to Linda for planning us an AMAZING 18 day itinerary through Norway.
She really gave us incredible diversity along our travels- allowing us to see the country from so many points of view!
We came home with so many memories we will cherish forever- and it was so thoughtful how Linda checked in with us along our journey.
Since we went North to South through the country, I thought I would share my favourite stops along the way:
- Honningsvag and Nordkapp:...
Read more

We are so incredibly grateful to Linda for planning us an AMAZING 18 day itinerary through Norway.
She really gave us incredible diversity along our travels- allowing us to see the country from so many points of view!
We came home with so many memories we will cherish forever- and it was so thoughtful how Linda checked in with us along our journey.
Since we went North to South through the country, I thought I would share my favourite stops along the way:
- Honningsvag and Nordkapp: being that North was something we will never forget. Being at Nordkapp on the summer solstice Instantly became a core memory. The midnight sun and the driving were epic!! We would have loved another night here. Our hotel in Honningsvag had a beautiful rooftop terrace.
- The Sami culture park in Karasjok is worth a visit we loved to learn about the culture and driving here we saw SOO many reindeer! We also got to feed some at the nature park right beside our hotel. Be aware that the park is closed on Sundays if you travel there over a weekend. The restaurant there beside the Scandic hotel was one of our favourites of the entire trip!
- Tromso was a lively incredible city with amazing views everywhere you look. The cable car for the midnight sun is a must. We spent quite a bit of time up there. The views were beautiful. Our hotel- Clarion the Edge had the most comfortable bed of the entire trip and I slept so well here.
- Fjaerland: this was HANDS DOWN our absolute FAVOURITE part of our trip! This small village should be visited by anyone going to Norway. Kayaking in the fjord, the floating sauna, the glacier museum and having lunch in front of the glacier left us speechless. We were in love with every minute of being here. 2 nights was the perfect amount of time to see the village and do some activities. A MUST visit for anyone. Fjaerland Fjorstove hotel had the most amazing and friendly staff, the food was great and better yet- learning about the village from the locals was so fantastic.
- Vaerlandet: The next top stop for us on our journey- we enjoyed the island life thoroughly and the hotel was INCREDIBLE. Vaerlandet Havhotell- Elin was Incredible. She was SO nice and accommodating, even letting us do a load of laundry during our visit! The view from our terrace allowed us to fully enjoy sunsets, the breakfast delivered right to your door was great and climbing Alden mountain with a private boat transfer was also a core memory from our trip!
-Flam Railway: an incredible trip not to miss up the mountain with so much beautiful scenery and waterfalls!
-Oslo: We really enjoyed the city vibe of Oslo. There were so many great shops and restaurants here, but we truly wouldn’t have enjoyed Oslo as much if we didn’t have a guided walking tour with our guide STIG! He was AMAZING! Such a cool, laid back guy, who loved being off the beaten path and really made us fall in love with his city. The stories and history he shared made our visit to Oslo so special. Thanks Stig!!!
The opera house is the ideal place to watch the sunset each night and the vintage shops were my favourite!

Thank you Linda and Kimkim for an incredible trip we will never forget. We really felt like we could reach out to Linda for anything- having the best support along our travels. Once again, we are so grateful for you!
We have been telling everyone we know about the incredible service and look forward to using it again in the future!

Love, Natalie & Tyler

Hotel Reviews
Amerikalinjen
Oslo

The rooms here are BEAUTIFUL! The additional touches of robes, slippers, the tech of the digital lights, music syncing, etc made it feel very luxurious. I would absolutely stay here again in Oslo. The breakfast was hands down the best of our trip, with eggs Benedict, omelettes, etc. the location also could not have been any better so close to the train station and we enjoyed hearing live music in the square in front of the hotel most nights!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Alta
Alta

This hotel had the most elaborate breakfast spread of any hotel on our trip! We loved the fresh food options, we slept well here and they even allowed us to do laundry for free! Would highly recommend this hotel- service, location and amenities were great!

Authenticity & Character
Location
In the Center of the city amenities
Staff
Cleanliness & Comfort
Scandic Karasjok
Karasjok

Loved the Sauna, the staff were so nice and helpful, and the restaurant next door was our favourite of our whole trip!

Authenticity & Character
Location
Close to everything- including the reindeer at the nature park! We could see them from our window
Staff
Cleanliness & Comfort
The View Hotel
Nordkapp

The rooms were really nice, the anytime drink machine was great (the choco milk here was my favourite) and the rooftop terrace is stunning!

Authenticity & Character
Location
Incredible views! Living up to its name!
Staff
Cleanliness & Comfort
Clarion Hotel the Edge
Tromsø

This hotel had the most comfortable beds and I slept the best here of any hotel on our trip! The breakfast was great and the staff were very friendly. It’s also so close to a lot of great restaurants and shops!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

The hotel was super nice, the staff was great here- and being that we couldn’t make breakfast either time we stayed here they prepared us a breakfast box and it was delicious. The restaurant is booked super far in advance but luckily the location is great in the centre of town so there are many great restaurant choices around, and even a grocery store right across the street.

Authenticity & Character
Location
Staff
Each time we stayed here the staff brought a kettle to my room for me which I appreciated SO much!
Cleanliness & Comfort
Fjærland Fjordstove Hotell & Restaurant
Fjærland

This was hands down my favourite village we visited on our trip. The staff at this hotel are incredible. The terrace and the room we stayed in had AMAZING views of the fjord and glacier. We would absolutely come back to Norway just to visit here again. We loved the story time about the village before dinner and appreciated the local cuisine!

Authenticity & Character
Loved the old world charm like a bed and breakfast
Location
You will not beat these views!
Staff
SO friendly and we enjoyed hearing about the village from them!
Cleanliness & Comfort
Værlandet Havhotell
Hamna

This hotel is an absolute GEM! Our terrace allowed us to enjoy the sunset fully each night, we loved the breakfast delivered to our door each morning and most importantly- ELIN was SOO nice and accommodating, even letting us do a load of laundry! We were SO grateful to stay here.

Authenticity & Character
Location
Staff
Elin you rock! Thank you for your kindness and generosity!
Cleanliness & Comfort
Activity Reviews
Oslo City Walk with a Local
Oslo City Walk with a Local
Oslo

STIG!!! He was THE BEST! We truly enjoyed our walking tour with Stig so much- it was one of the highlights of our trip. He is such a cool, laid back person with a love for his city that was infectious. We thoroughly enjoyed learning about the history, the great tips on bars, restaurants and shops and just the company of this amazing human. We truly would not have discovered so many of the places Stig took us if it weren’t for our tour. Thank you Stig for your time, your company, your love for what you do and for making us fall in Love with Oslo! Xo

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak in Fjærlandsfjord
Kayak in Fjærlandsfjord
Norway

This experience was one of the highlights of our entire 18-day trip. Our guide was incredible, and we enjoyed hearing about the village during our time together. It almost feels surreal on the water- everywhere you look you feel like you are in a postcard or painting. When we turned around to go back- the moment of seeing the glacier and the view change was so beautiful. Thank you for such a lovely experience- we will cherish that forever!

Quality of Experience
Guides, Drivers and Staff
Our guide (I’m so sorry I forget your name!) was incredible and told us such cool history and information about the village!
Transport
We walked 2 minutes from our hotel to get there! :)
Floating Sauna
Floating Sauna
Norway

WOW this experience was amazing. You just cannot beat the peace you feel from feeling relaxed in there and seeing the gorgeous views. Omg the glass was so clean my pictures turned out amazing from here! We jumped into the fjord to cool down- and it was COLD! The water was 8 degrees haha but it felt fantastic. This is a MUST DO activity!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 14, 2022

Hi Natalie, wow - am so happy to read your review and hear about the amazing places that you were visiting and how it all fitted together! You had a really nice journey from top of Norway to the southern part and indeed visited some real gems. Really pleased that you enjoyed and thank you for sharing your experience with us and other travellers. Looking forward to see you again another time! :-)

I wish we had more time to spend in Jordan - ...
Jordan | Jun 27 - Jun 29, 2022

Samira
Samira F.
Shaw, DC | Reviewed on Jul 10, 2022
I wish we had more time to spend in Jordan - it is a wonderful country full of amazing people and sites to visit. Our guide Ali, and driver, were both wonderful and made it possible for us to visit Petra and Wadi Rum easily and enjoy every minute of the short time we had. Read more

I wish we had more time to spend in Jordan - it is a wonderful country full of amazing people and sites to visit. Our guide Ali, and driver, were both wonderful and made it possible for us to visit Petra and Wadi Rum easily and enjoy every minute of the short time we had.

Hotel Review
Sun City Camp
Wadi Rum

Stunning location with excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jul 10, 2022

Thank you Samira for your nice words.
Well, you can do it again if you like:-)
Have great days.
Samir

A Magical Month in Morocco
Morocco | Jun 7 - Jul 3, 2022

K
Kathleen L.
Marion, NC | Reviewed on Jul 10, 2022
My husband and I fulfilled a bucket list wish by booking a month long trip through Morocco with KimKim. It was a month filled with marvels, adventures, and meeting many hospitable, welcoming, kind, and generous people of Morocco. It exceeded all our expectations. The local agency that KimKim contracts with is Morocco Off the Beaten Track. Yassine (from MOBT), Louis (from MOBT, and I laid out the initial plan and went back and forth perfecting it until we were all satisfied. Their advice... Read more

My husband and I fulfilled a bucket list wish by booking a month long trip through Morocco with KimKim. It was a month filled with marvels, adventures, and meeting many hospitable, welcoming, kind, and generous people of Morocco. It exceeded all our expectations. The local agency that KimKim contracts with is Morocco Off the Beaten Track. Yassine (from MOBT), Louis (from MOBT, and I laid out the initial plan and went back and forth perfecting it until we were all satisfied. Their advice and guidance were critical to the outcome. Then, the hero of our story, Hassan picked up the baton. He executed the plan which included selecting and booking accommodations, driving us throughout the country, tour-guiding from the driver seat, and advising us on everything we needed to know while we were there. We visited Casablanca, Rabat, Tangier, Chefchaouen, Fez, Sefrou, Merzouga, Ouarzazate, Ait Ben Haddou, Marrakech, and Essaouira. There were highlights in each of these places, but I will limit this to our absolute favorites: meeting wonderful people in every town, the beautiful blue medina of Chefchaouen, experiencing a Hamman, the artisan capital of the world and oldest medina in the world (Fez), visiting with Hassan in his home town of Sefrou, the camel ride to luxury camping in the Sahara, the "camping" itself, ATVing (they call the ATVs "buggies") in the Sahara, the tours of Atlas Studios in Ouarzazate and of Ait Ben Haddou where so many movies and tv shows have been filmed, and a balloon ride with our entire family who joined us in Marrakech for the final week. Hassan was with us every step of the way, ensuring smooth traveling, wonderful restaurants, and a truly unique and authentic Moroccan experience. I caution any westerner against driving in Morocco. Between crazy drivers, different norms, masses of helmetless groups on scooters and bikes, and pedestrians crossing streets unexpectedly, it is really critical to have an experienced, professional driver. Hassan was truly the best and made our trip magical. Thank you, Hassan!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Jul 20, 2022
Thank you Kathy for your great review, I'm so happy to hear that you had an amazing trip to Morocco. Louis and I really enjoyed working with you since day 1 when you reached out to us and I'm glad we were able to create a trip plan that you and your family will treasure for years. It makes me very happy also to hear that you enjoyed Hassan's company. Hassan continues to rave about how kind and welcoming your family was to him. He definitely feels like he is part of your family now so thank... Read more

Thank you Kathy for your great review, I'm so happy to hear that you had an amazing trip to Morocco. Louis and I really enjoyed working with you since day 1 when you reached out to us and I'm glad we were able to create a trip plan that you and your family will treasure for years. It makes me very happy also to hear that you enjoyed Hassan's company. Hassan continues to rave about how kind and welcoming your family was to him. He definitely feels like he is part of your family now so thank you so much for being amazing people!! I totally agree with you that having a private driver is a necessity when exploring the country and I'm glad to hear that Hassan made your experience safe and comfortable. Thank you again for sharing about your Morocco experience and we are truly honored to welcome you again to explore more places in the country! 

Fantastic Trip! Overall we really enjoyed our...
Croatia | Jun 25 - Jul 3, 2022

A
Ameet R.
Germany | Reviewed on Jul 10, 2022

Fantastic Trip! Overall we really enjoyed our experience. The hotels were all very good (especially the one in Rovinj), the transportation between each location was pretty seamless. The tour guides were all generally very good. Our local specialist, Anna-Maria, had good advice about how to maximize our time and was always available and responsive (including on weekend nights) when we needed her during our trip. I would recommend using this service to my family and friends!

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Jul 11, 2022

Dear Ameet,
thank yo for your review and it was really my pleasure.
You knew what you wanted from the get-go and it's always a challenge to try to "live up" to someone's expectations when they already have an idea of how their trip would look like. But working with you was very easy and I want to thank you for that.

Please feel free to contact me if there is anything else I can ever help you with!

Kind regards,
Anna-Maria

Valentine helped us a wonderful trip to Franc...
France | Jun 30 - Jul 9, 2022

J
Jennifer S.
Ashburn, VA | Reviewed on Jul 10, 2022
Valentine helped us a wonderful trip to France. She made suggestions for itineraries, tours, hotels--everything. She was responsive and communicative. Kimkim made traveling stress free. Read more

Valentine helped us a wonderful trip to France. She made suggestions for itineraries, tours, hotels--everything. She was responsive and communicative. Kimkim made traveling stress free.

Hotel Reviews
Hôtel Dieu Intercontinental
Marseille

Nice hotel but larger and more commercial feeling. If you want big and modern inside this hotel is great, but if you are looking for charm, I'd look elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Victoria
Nice

This place was lovely. The outdoor garden was so fantastic and a highlight. The staff was so friendly and helpful. We would go back in a second.

Authenticity & Character
Location
Not close to the older part of Nice. We did a lot of walking to get to our hotel
Staff
Mariann was amazing
Cleanliness & Comfort
Mas Valentine
Saint-Rémy de Provence

This hotel is a winner. Beautiful, charming and run by Mariann-who is the best part of the hotel. She is a treasure. We'd go back in an instant.

Authenticity & Character
Just beautiful. Pool is an oasis. Rooms are charming.
Location
Not right in the town but five minute drive away.
Staff
Mariann is a treasure. She was so nice and helpful--all the guests loved her
Cleanliness & Comfort
Le Square Louvois 4*
Paris

Well located near the Opera and Place Vendome, this was a very nice hotel.

Authenticity & Character
Modern and chic
Location
Right near a metro stop and easy walk to many wonderful shopping sight seeing areas
Staff
Cleanliness & Comfort
Rooms are quite small for the price
Activity Reviews
Cruise in the Calanques - Max 12 people on board
Cruise in the Calanques - Max 12 people on board
France

Great trip! 3 hours and you see things you couldn't see otherwise. We were helped by great weather-but this is a wonderful way to see Les Callanques

Quality of Experience
H
Guides, Drivers and Staff
Transport
Art, Architecture & Wine: A Provencal Journey at Chateau la Coste
Art, Architecture & Wine: A Provencal Journey at Chateau la Coste
Aix-en-Provence

Interesting but it was blazing hot, really too hot to be outside, and it's a lot of walking. Beautiful grounds, but not as interesting as I would have thought

Quality of Experience
Guides, Drivers and Staff
Transport
Stroll in the Alpilles and visit of the Carrières de Lumières by electric bike
Stroll in the Alpilles and visit of the Carrières de Lumières by electric bike
France

Absolutely great way to see this area of France. I'd recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Avignon
A Taste of Avignon
Avignon

This was a good tour because we only had the morning to spend in Avignon and Simon was a great tour guide for the area, using food as a starting point for his stories.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Local specialist: Valentine (Do not use) Julien
Valentine (Do not use)
Valentine (Do not use) Julien
Local specialist in France | Replied on Jul 19, 2022

Hello Jennifer,
Thank you so much for taking the time to post a review about your trip to beautiful France. We hope that you came back home with a lot of memories of the French Riviera, Provence & the City of Lights!
It is super important to get your comments about Hotels & Activities. We take everything in account to improve our future trips.
All the best and à bientôt in France!
Valentine

Highly recommended!
France | Jun 25 - Jul 3, 2022

X
Xincheng Z.
Denver, CO | Reviewed on Jul 10, 2022
Josee spent a lot of time with me before we had the travel plan finalized. She is very professional and details oriented. Everything is perfect. The locations of the hotel at Paris and Nice are great Both are in the center of cities and close to metro stations. The day trips are well planned and they are small group tour which is about 8-9 people. The drivers are very nice and always on time. We had a great time in Paris and Nice. Thank you Josee! Read more

Josee spent a lot of time with me before we had the travel plan finalized. She is very professional and details oriented. Everything is perfect. The locations of the hotel at Paris and Nice are great Both are in the center of cities and close to metro stations. The day trips are well planned and they are small group tour which is about 8-9 people. The drivers are very nice and always on time. We had a great time in Paris and Nice. Thank you Josee!

Hotel Reviews
Hotel Amiral Fondary
Paris

Nice and clean. Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Feel Home Assalit
Nice

In the center of Nice. Close to grocery stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day-trip to Versailles: Palace & Gardens with audioguide + Round-trip transfers
Day-trip to Versailles: Palace & Gardens with audioguide + Round-trip transfers
Paris

This is the only big group tour, but we don’t mind.

Quality of Experience
Guides, Drivers and Staff
Transport
Skip the line visit of the Louvre with audioguide (tickets only)
Skip the line visit of the Louvre with audioguide (tickets only)
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

Very crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of the French Riviera
Best of the French Riviera
Nice

Small group tour and you got to see a little bit of everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Gorges of Verdon and Fields of Lavender Tour
Gorges of Verdon and Fields of Lavender Tour
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Boat  to Sainte Marguerite Island (îles de Lérin)
Boat to Sainte Marguerite Island (îles de Lérin)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Jul 21, 2022

Bonjour Xincheng!
Thank you so much for sharing your comments and your enthusiastic feedback on your family trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories! And thank you so much for the pictures of your beautiful family in the fascinating lavender fields! I really appreciated it!
Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

Simply the Best!!!
Costa Rica | Jul 2 - Jul 9, 2022

Julie
Julie G.
Lake Butler, FL | Reviewed on Jul 10, 2022
Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced... Read more

Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced zip-liners, and had the most breath taking zip lining of our lives at Selvatura Park in Monteverde. Our night/nocturnal canopy forest walk and lastly our Catamaran tour with Planet Dolphin. We loved all the people we interacted with throughout our trip, the drivers, hotel staff, etc. , they were most welcoming and warm. I have never used travel planning/agent services before, and I won’t travel without them again!! Thank you so much for the wonderful experiences - everything was taken care of for us from door to door. I cannot recommend your services enough - I will most definitely use your services again. Thank you, thank you, thank you! Pura Vida!!

Hotel Reviews
Parador Nature Resort & Spa
Manuel Antonio

Quaint, gorgeous views, amazing staff.

Authenticity & Character
Location
Views - the small windy road leading to it was only downfall.
Staff
Cleanliness & Comfort
Turn down service!!!
El Establo Mountain Hotel
Monteverde

The property is so vast - as are the rooms, which is a good thing, and buildings, but very dim and dark. The staff was wonderful. Gorgeous views!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More lights in rooms, and more seating in rooms as they are huge but there was only one chair! Carpet needed a change. It really just needs a facelift on the inside of the rooms - but tons of space for the family!!
Tabacón Thermal Resort & Spa
Fortuna

First class all the way. Loved the modern feel of the rooms, the hot springs were the best, and the restaurants simply delicious! Small and inviting, you feel like you’re in your own corner of the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

Franklin, our guide was the best!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure with Snorkeling
Catamaran Adventure with Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 24, 2022

Hello Julie,
I hope you are well.
Thank you for your time to leave us this beautiful review. It is helpful and I appreciate your comments to consider in the future.

I hope you have enjoyed your satay here, we were so happy about your visit, and I hope you could visit us again in the future, I will be more than glad to assist you.

Best,
Yuliana

Spain & Portugal
Portugal | Jun 16 - Jul 3, 2022

D
Debra D.
Kansas City, MO | Reviewed on Jul 10, 2022
Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal,... Read more

Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal, you must give Marina a call. Thank you, Marina!

Hotel Reviews
Petit Palace Puerta de Triana
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

This hotel has character and excellent staff. The air conditioning did not work well and our room stayed hot. It made sleeping difficult.

Authenticity & Character
The rooms and building have character
Location
Many steps to carry luggage
Staff
Very helpful and friendly. Provided us with a fan.
Cleanliness & Comfort
Other than the heat, the room was comfortable.
The Editory House Ribeira
Porto

Very comfortable room. Extremely helpful and friendly staff. Location is convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 18, 2022

Hi Debra, Thank you so much for your kind words and for taking the time to write a review and share your trip pictures! I am glad to hear all the family enjoyed your trip and the guided visits, this is what our team always strives for. I will pass your kind words to all our team :) I will be more than happy to help on your future adventure. Warmest regards, Marina

Why travelers love kimkim

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