Kimkim Trip Reviews

4.8
Based on 17,518 ratings
Read 17,518 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

American Dad looks great!
Greece | Aug 6 - Aug 15, 2022

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Eugene S.
West Whittier-Los Nietos, CA | Reviewed on Sep 13, 2022

I am a Dad and husband given the responsibility to plan our once a generation trip and I felt huge pressure. It was very easy to contact Nadia and to brief her what we wanted to do. Within a few email exchanges she had an amazing trip planned. My family was so impressed with everything on this trip, from the Mercedes’ shuttles to and from our hotels and daily excursions, amazing hotels, and awesome (educational) tours. I am so grateful for your assistance in this trip and will do so again any chance I get.

Local specialist: Nadia Pithara

Beatriz was awesome! She planned a wonderful ...
Spain | Aug 13 - Aug 27, 2022

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Elizabeth D.
Nashville, TN | Reviewed on Sep 13, 2022
Beatriz was awesome! She planned a wonderful trip in both Spain and Portugal and booked us the absolute best private tour guides for the cities that we visited. Really appreciated her working with us on the itinerary and our constantly changing timelines. We had a wonderful time we don’t forget! Read more

Beatriz was awesome! She planned a wonderful trip in both Spain and Portugal and booked us the absolute best private tour guides for the cities that we visited. Really appreciated her working with us on the itinerary and our constantly changing timelines. We had a wonderful time we don’t forget!

Hotel Reviews
Hotel Palacio de Santa Inés
Granada
Authenticity & Character
Cute and historical.
Location
Great location in historical Granada to walk to the Alhambra.
Staff
Cleanliness & Comfort
Air conditioner provided - key in August.
7 Islas Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved the location and the space! Also the air conditioning in August.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 19, 2022

Hi Lizz! Thank you so much for taking the time to write this review and for your kind words! It was truly a pleasure to help you accommodate your trip to your needs and you made it absolutely easy each time, so thank you again for letting us help you organize this amazing trip around Spain and Portugal. Hope you created lovely memories for a lifetime! Best regards to both, Bea.

Amazing Trip
Ecuador | Aug 20 - Aug 29, 2022

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Leona F.
Manhattan, NY | Reviewed on Sep 13, 2022
Our tour of Ecuador with Sebastian couldn't have been better. From pickup at the airport to each destination, and finally back to the airport, he was with us every step of the way with local knowledge, humor, easy fluent English, and a great attitude. While some of the roads in Ecuador can be a little concerning, he’s patient and responsible driving put our minds at ease as we traveled easily and safely. He consistently went the extra mile, finding us opportunities for a bit of extra... Read more

Our tour of Ecuador with Sebastian couldn't have been better. From pickup at the airport to each destination, and finally back to the airport, he was with us every step of the way with local knowledge, humor, easy fluent English, and a great attitude. While some of the roads in Ecuador can be a little concerning, he’s patient and responsible driving put our minds at ease as we traveled easily and safely. He consistently went the extra mile, finding us opportunities for a bit of extra adventure when available, recommending great restaurants all along the way. I can't recommend Sebastian highly enough. If you're considering a tour in Ecuador, do it with Sebastian. Also our expert trip planner, Mathias, was very helpful during the planning phase but also was diligent on checking up on us during the trip. He responded in a timely manner and seemed very knowledgeable about Ecuador. Highly recommend this company for planning your trips.

Hotel Reviews
Casa Divina Eco Lodge
Mindo

Excellent and unique experience. Very clean and spacious. The staff took great care of us and Martha’s meals were excellent! Great observation deck!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo

Great spacious room with fireplace. Team there was friendly, welcoming, and very helpful. Would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Nov 09, 2022

Hi Leona,

thank you very much for your great review, we are delighted to hear that you and Brad had an awesome time in each of the different places you went to (Andean mountains, cloud forest, rain forest), and that you enjoyed the company of your tour guide Sebastian!

I wish you many safe and unforgettable trips in the future,

Mathias

Adventure in Norway
Norway | Aug 18 - Sep 7, 2022

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Sue C.
Atlanta, GA | Reviewed on Sep 13, 2022
As in all trips there were a few bumps along the way. Our first hiccup was the lodging at Svolvaer. Apparently there was a mix up in the confirmation and billing process and we were required to pay for the room. We got in touch with KimKim and Julia responded promptly and efficiently and the problem was resolved. We would rate the accommodation (Scandic Svolvaer) as over priced and mediocre. The room was so small that my husband could almost touch opposite walls in both directions with... Read more

As in all trips there were a few bumps along the way. Our first hiccup was the lodging at Svolvaer. Apparently there was a mix up in the confirmation and billing process and we were required to pay for the room. We got in touch with KimKim and Julia responded promptly and efficiently and the problem was resolved. We would rate the accommodation (Scandic Svolvaer) as over priced and mediocre. The room was so small that my husband could almost touch opposite walls in both directions with arms outstretched. Certainly would not recommend it to anyone.

In Geringer we were scheduled for a RIB boat. We had the tickets but unfortunately our itinerary didn't indicate which company it was with. Karolina had indicated to us that the tours are all day and you just show up for one any hour starting at 10. Once we found the correct company we were told that our slot was 10 only. Thankfully they had an opening at 4:00 and we were able to go.

In Faerland we were scheduled for a mountain hike. Our "guide" was a 19 year old who knew very little about the area and said almost nothing the entire hike. He seemed more interested in getting it over so he could home and play video games. We are in very good shape but felt that he had no clue that people 3 1/2 times his age might want to stop once in a while just to enjoy the scenery and rest. The highlight of the hike was when his cousin appeared at the summit and we had a chance to talk with him. He was foraging for mushrooms and told us a lot about the forest in the area and what to look for.

In Aurland our lodging (Vangsgaarden Gjestgiveri) was disappointing.
Our room was large and clean but was on a busy corner with a lot of traffic and had very thin shades that did not block out the glaring streetlight. We asked for another room but were told that they were all like that. We were confirmed for three days in Aurland which was a huge mistake. We departed the second day and booked a room at Fossli Hotel which was absolutely wonderful! It was not busy, served excellent food and the service and staff were very welcoming. The room was recently remodeled and was immaculate and comfortable. All of the windows and and balcony door in our room had blackout shades. It was a lovely stay with a beautiful view and great history. When we looking we were given some options in Eidfjord by Meree and we appreciated that. However once we got to Eidfjord and saw the cruise ships we were relieved that we found Fossli Hotel rather than one in a very touristy town.

The Naerøyfjord boat tour was ok. After our road trip viewing some of the most beautiful scenery of fjords and mountains and small farms dotting the countryside it was a let down. Too many tourists and certainly not the most beautiful scenery in Norway.

Looking at the plan now, we would have avoided Flam...cruise ships and wandering tourists everywhere. The train ride to the top was ok. We did the bike ride down however and that was great!
Three days in Aurland was a mistake as well.
Bergen was ok but also very touristy.

In reviewing our trip we feel that we did most of the work. We planned the route, secured our rental cars, booked all of our flights and found most of the lodging. In our initial conversation with Karolina we emphasized that we don't like "touristy" places and we are always searching for unique lodging when we travel. She gave us a few good suggestions but attention to detail and understanding our kind of travel was lacking. Many of the details were not tended to and our last few messages with questions and requests were not answered.

We have traveled extensively and are always looking for out of the way spots, unique lodging and a chance to get to know the culture and people of each country that we visit. "Canned" travel on cruise ships, "nutshell itineraries" and whirlwind travel to see everything is not what we want.
We had a great trip despite the bumps but will most likely opt to plan our own adventures in the future.

Hotel Reviews
Røisheim Hotel
Lom

One of our favorite accommodations ever! Wish we had stayed longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything!
Svinøya Rorbuer
Svolvær

Lovely little cabin!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel 1904
Ålesund

Beautiful hotel in a good location. Friendly and helpful staff. Highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LOFOTEN LINKS LODGES
Gimsøya

Wonderful little cabin! Clean, comfortable and good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær

Overpriced and the rooms are miniscule.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: User Not Found
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User Not Found
Local specialist in Vestbygda | Replied on Sep 22, 2022
Hi Sue and Jim, Thank you for your feedback! Sorry to hear there were a few bumps on the trip. We have a team of people working to make sure everything goes as smoothly as possible but unfortunately there are things out of our control. I will address the matter of the planning of the trip as that is the part I am directly responsible for. When I received your list of request, I tried to match your must see items with what we have available. If you want to see UNESCO fjords, you can not avoid... Read more

Hi Sue and Jim,

Thank you for your feedback! Sorry to hear there were a few bumps on the trip. We have a team of people working to make sure everything goes as smoothly as possible but unfortunately there are things out of our control. I will address the matter of the planning of the trip as that is the part I am directly responsible for. When I received your list of request, I tried to match your must see items with what we have available. If you want to see UNESCO fjords, you can not avoid toursity places like Geiranger and Flåm unfortunately. I am glad you liked my suggestions, but as you said above, you planned most of your route. You sent me a word document with places, timelines and even restaurants that you wanted to visit so I did my best to add to it and arrange it so you'd have the perfect trip as how I understood your desires. I'm sorry your expectations were not met.

All the best,
Karolina

The Best travel experience with Antonia
Croatia | Sep 1 - Sep 10, 2022

Jayhe
Jayhe W.
Los Angeles, CA | Reviewed on Sep 13, 2022
My mom and I took two weeks to travel around Slovenia and Croatia, but because we were new to the countries and could not drive, hiring a travel agent was the perfect way around these hurdles.

Antonia was an absolute gem! She listened to our every need and respected even the minutest details in our list of likes/dislikes.
The trip went smoothly thanks to her detailed preparation and attention. The schedule she provided was a great representation of what we had discussed prior to the...
Read more

My mom and I took two weeks to travel around Slovenia and Croatia, but because we were new to the countries and could not drive, hiring a travel agent was the perfect way around these hurdles.

Antonia was an absolute gem! She listened to our every need and respected even the minutest details in our list of likes/dislikes.
The trip went smoothly thanks to her detailed preparation and attention. The schedule she provided was a great representation of what we had discussed prior to the trip.

During the trip, Antonia was always quick to respond to any question. Moreover, her communication in English was excellent and very clear.
We could not get better restaurant recommendations and the guides she hired were all fantastic.

We had such a memorable time with good food and amazing people, which made our journey that much more special.
We would definitely like to use Antonia again and to see Croatia more!

Hotel Review
Hotel Soča
Bovec
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Sep 16, 2022

Hi Jayhe & Hanna, thank you so much for a wonderful review! I am happy you had a great time on your trip, and looking forward to your return to our country!
Best,
Antonia

Chris was amazing! We cannot thank him enough...
Greece | Aug 31 - Sep 10, 2022

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Joel N.
Storrs, CT | Reviewed on Sep 13, 2022
Chris was amazing! We cannot thank him enough for all he did to make this trip just what we wanted. He met and exceeded all our expectations. He made himself available on our time schedule to have many conversations to work out the details. The agenda he put together for us was just what we were looking for (a lot of leisure/relax time with a sprinkle of private tours so I could get my history fix). The drivers he used to shuttle us from place to place were AMAZING. They consistently arrived... Read more

Chris was amazing! We cannot thank him enough for all he did to make this trip just what we wanted. He met and exceeded all our expectations. He made himself available on our time schedule to have many conversations to work out the details. The agenda he put together for us was just what we were looking for (a lot of leisure/relax time with a sprinkle of private tours so I could get my history fix). The drivers he used to shuttle us from place to place were AMAZING. They consistently arrived on time or a few minutes early, and always came in luxury vehicles. We could tell Chris put the time into this to make it as stress-free an experience as possible. Every hotel he picked was incredible as well; Hotel Abruzzi with the view of the Pantheon?! UNREAL!). We really cannot thank or recommend Chris enough! Unbelievable experience and cannot wait to do it again :)

Hotel Reviews
Limestone Santorini
Santorini

Beautiful hotel. The view is almost hard to take in because of how beautiful it is. However, we found it difficult to find. After our driver dropped us off, the signs on how to get to the actual hotel we vague. We dragged our bags up and down the walk-way (which is on cobblestone path on the side of a hill/mountain) and could not find it. The Limestone is connected/surrounded by two or three other hotels that all look the same. Anyways, finally I found where we go to check in and the gentleman came and helped my wife with her bags. They were very friendly and apologetic, and our stay there was good after that (apart from the A/C breaking the first night; which they did fix the next day). I want to mention the breakfasts - unreal! I have a feeling I will be craving their omelets, fresh fruit and yogurt for many weeks to come. I would go back now knowing how to get to our room! But just beware it might be a frustrating challenge when you first arrive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galaxy Hotel Naxos
Naxos

Amazing! Loved every minute we spent here. Cannot say enough about the staff! Helen was amazing and the other two (blanking on their names) were extremely helpful and friendly as well. Great location, beautiful pool, ocean view, highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Home and Poetry
Athens

Nice hotel within walking distance of most everything you'll want to see in Athens! The staff was nice but sometimes found them missing from the office when we needed something (like a new key card after we locked ourselves out :-/ Also the A/C did not seem to be working very well

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Abruzzi
Rome

The location and view of the Pantheon make this hotel a 4-4.5 Star review in my opinion! The room was a little small and the shower drain was slow to drain the water, which is why I dropped it to 4 stars. However, I would still very much recommend the hotel.

Authenticity & Character
Location
The view of the Pantheon!
Staff
Cleanliness & Comfort
Activity Reviews
Caldera Sailing Cruise
Caldera Sailing Cruise
Drama

Beautiful views and very cool experience. Highly recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Town Wine Tour
Naxos Town Wine Tour
Naxos

Oh my gosh, Kyriaki was a highlight of this whole trip for us. She made us feel like family and we had the absolute best time walking around the old town with her after the wine and cheese tasting ( which was also very very good, I should probably mention!) We had so much fun with her and would highly recommend this to anyone visiting Naxos!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Helen did a wonderful job! Unfortunately we had to cut it short as my wife wasn't feeling very well, but we still loved the experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

Federica was a wealth of knowledge and super friendly! Also very funny! We had a great time with her and loved the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

Anna was unbelievable. Her knowledge and friendliness made this experience for us! We would definitely recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Sep 13, 2022
Hello Joel I just read your very kind and generous review,
I can't tell you how much I appreciate your kind words and all the amazing information that you provided me with!
I'm very happy that you both had such a good time, that you enjoyed the hotels and activities that I suggested.
I'd love to take credit for everything going well, but we both know that this is a team effort. My amazing colleagues at our head office do all the hard work to make me look good!
I sincerely enjoyed... Read more

Hello Joel

I just read your very kind and generous review,
I can't tell you how much I appreciate your kind words and all the amazing information that you provided me with!

I'm very happy that you both had such a good time, that you enjoyed the hotels and activities that I suggested.
I'd love to take credit for everything going well, but we both know that this is a team effort. My amazing colleagues at our head office do all the hard work to make me look good!

I sincerely enjoyed planning your trip for you and Elizabeth, and it goes without saying that I'd be overjoyed to plan your encore trip to Greece sometime in the near future!

Till then, all the best and happy travels!

Chris

Ladies trip
Iceland | Aug 24 - Sep 6, 2022

Eileen
Eileen T.
Singapore | Reviewed on Sep 13, 2022
Overall we had an enjoyable trip.
Below are some of my personal view
- Quite upset that despite multiple request for a bigger space 4x4 car but on the day of collection of car n loading up all our luggages to find out that the luggages had filled to the ceiling of the car thus blocking driver’s rear view. We decided to change to Volkswagen caddy which is the only bigger car available.
- Another disappointment is the poor GPS device given which couldn’t key in the exact location of our...
Read more

Overall we had an enjoyable trip.
Below are some of my personal view
- Quite upset that despite multiple request for a bigger space 4x4 car but on the day of collection of car n loading up all our luggages to find out that the luggages had filled to the ceiling of the car thus blocking driver’s rear view. We decided to change to Volkswagen caddy which is the only bigger car available.
- Another disappointment is the poor GPS device given which couldn’t key in the exact location of our destination.
- To made things worst, the Wi-Fi device came only with 3GB and it ran out on day 3 as most of the time we need to connect to Wi-Fi using our Handphone Google map to get to our destination.
- Thorsmork is another disappoint where we have to walk more than 30 mins over very uneven rocks and crossing 2 rivers risking trip n fall n getting our shoes wet just to see a pathetic waterfall
- hotels are very small without a wardrobe and no space to put and open up our luggages

Hotel Reviews
Arnarstapi Hotel
Snæfellsbær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albert Guesthouse (Hotel Hvammstangi)
Hvammstangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sel - Hótel Mývatn
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eskifjordur
Eskifjordur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn

Room small

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Small room with very little leg space

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík

Location is good but parking is a problem

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Housekeeping is not 24hrs
Fosshotel Hekla
Selfoss

Rooms too small Rooms were located just below the restaurant and it’s very noisy as the footsteps sound is loud

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Light Inn
Grindavik

Rooms very small

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Keflavík

Short distance walk from hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A day excursion in Thorsmork
A day excursion in Thorsmork
Iceland

Not worth to go

Quality of Experience
Guides, Drivers and Staff
Guide walk too fast and did not even wait for us
Transport
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

Good experience

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Blue Lagoon
Iceland

Very good experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Sep 27, 2022
Hi Eileen,
I am happy to hear that overall you had a good trip.
I am sorry to hear about the parts of your trip which were disappointing for you.
To address your points:
We spoke in detail about the best and most cost effective rental vehicle for your group. After initially looking at a Kia Sportage, you added an additional person to your group and advised you would be taking four large suitcases. I then recommend upgrading to a Kia Sorento, 7 seater, which fits four suitcases in the boot...
Read more

Hi Eileen,
I am happy to hear that overall you had a good trip.

I am sorry to hear about the parts of your trip which were disappointing for you.
To address your points:
We spoke in detail about the best and most cost effective rental vehicle for your group. After initially looking at a Kia Sportage, you added an additional person to your group and advised you would be taking four large suitcases. I then recommend upgrading to a Kia Sorento, 7 seater, which fits four suitcases in the boot space. It seems you took 7 large suitcases with you in total. If I had known this before your trip I would have absolutely advised you to have a larger vehicle. I am glad that Europcar were able to swap your vehicles over for you when you arrived.

In regards to the GPS and wifi. We arrange wifi with the rental vehicles so you can use the map links we provide to follow the entire route on a smartphone or tablet. This way we have provided you with precise locations so you get to the exact place you need. I am surprised that the wifi ran out, it may be that you were using it for more than just the day maps and went over the paid for amount. There are details which come with the device on how to add additional GB if needed.

I’m sad that you couldn’t enjoy your Super Jeep tour and guided hike at Thorsmork. Thorsmork is a truly spectacular place, and in fact is at the top of the list for some of the best hiking trails in Iceland. With any hiking in Iceland it’s really important to go prepared and have the correct footwear.

I hope that, despite the above, you have some wonderful memories of your ladies trip to Iceland. Your photos look fabulous, enjoy you free kimkim photobook!

Sao Miguel and Lisbon
the Azores | Sep 1 - Sep 12, 2022

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Patricia M.
Altoona, IA | Reviewed on Sep 13, 2022
Our trip was very well planned and Sao Miguel Island is much more beautiful than expected. The hotel view was so calming and delightful and the staff was eager to please. However, by the third day, we escaped the breakfast buffet as it was too crowded and the food became boring a repetitious. I may never eat scrambled eggs again. Our first tour guide was Natasha who took us off-road to see the blue and green lakes at the top of the crater. She was very informative, but we later learned,... Read more

Our trip was very well planned and Sao Miguel Island is much more beautiful than expected. The hotel view was so calming and delightful and the staff was eager to please. However, by the third day, we escaped the breakfast buffet as it was too crowded and the food became boring a repetitious. I may never eat scrambled eggs again.

Our first tour guide was Natasha who took us off-road to see the blue and green lakes at the top of the crater. She was very informative, but we later learned, through our other guides, that some of her information was inaccurate.

Our second guide, Paulo, was very kind while we hiked to the top of the caldera to see Fire Lake. What was not part of the description of this hike is that there are NO restroom facilities and the hike, although labeled "medium" difficulty, was probably only medium for mountain goats. The hike took us approximately 8 hours and covered over 22,000 steps, up a very high mountain (hill) and down the other side. It was worth the hike because the scenery was breathtaking, but became increasingly more uncomfortable because of the lack of facilities. I've never learned to "go in the woods" so that wasn't really an option, and because there were so many other hikers, privacy would have been difficult to find.

Our third guide, Gary, did a really masterful job of driving us into a caldera and hiking us around the lake at the bottom. This hike was the day after we summited our equivalent of Mt Everest, so by the end, we were done and asked Gary to bring the car and pick us up, which he happily agreed to do. We got a very good history of the island and more accurate information. All the cows are not milked by hand but rather with moveable milking machines. I do not recommend booking two hikes back to back as we did, and therefore had little time to recover.

My horseback ride was primarily through residential neighborhoods and the forest was really just overgrown, abandoned land, so not like the forests we saw in the other places we went. Also, the path we took was very littered, which was disappointing, as most of the island we saw was really clean.

The blooming hydrangeas and yellow ginger lilies all over the island were so unexpected.

Our trouble began when we left the Azores and went to Lisbon. The hotel we were booked into, Hotel Mundial, is surrounded by homeless people and the air smelled like urine. My view was of a very old building that looked like a crack house. We found a much better hotel, closer to the water, and moved, which was a pain, but totally worth relocating to a much lovelier and safer part of town where the air smelled sweet. We had to do this on our own because we were told that other hotels were $700 euro per night; we paid $200 euro at the Pastano CR7, which we found while waiting on our tuk-tuk tour, guided by Dominic. I would skip this if I go back. The streets are exceedingly bumpy and the ride uncomfortable. We got only a small bit of history.

Our very best tour was with a different Paulo who took us to Sintra and Cascais. He was so knowledgeable about the country, history, and political changes and made the whole day so worthwhile. He was our very best guide for the entire trip, and he should be requested as a guide if possible.

The rest of our trip was uneventful and restful and we were picked up timely for our trips to our next destinations. I felt that we received a very good value and overall, we had a wonderful trip and learned many things that we will take with us as we plan our next excursion.

Thank you, Bea, and the rest of the KimKim team for making this a vacation we'll remember and talk about for years to come.

Hotel Reviews
Hotel Mundial
Lisboa

We changed hotels because this one was impossible to stay in. The neighborhood is surrounded by homeless people who must use the gutters as their toilets, because the air around the hotel smell like urine, and worse. Also, the neighborhood it is in seems to be very shabby and run down. I would never recommend this hotel to anyone who has had experience with better equipped and more modern facilities. I think the in-room hair dryer was an original model from last century, probably from the 1970's.

Authenticity & Character
Not sure what authenticity it's striving for but it only succeeds as a run-down has been. If that's the goal then it wins.
Location
It isn't close to shopping or the water.
Staff
The only people who seemed interested in us were the managers when we checked out and couldn't understand why. They should stay at probably any other hotel of equal ranking and then they'd know why we left.
Cleanliness & Comfort
I don't know how Lisbon is addressing their homeless problem so can't comment on how that could be improved, but the hotel could start with a total remodel, including the hair dryers. Really? It looked like a vacuum cleaner.
Hotel Marina Atlântico
Ponta Delgada, São Miguel

The view of the harbor each evening was so relaxing. This is a well-located hotel and very busy.

Authenticity & Character
It is really a tourist hotel with many busloads of people arriving daily.
Location
the view
Staff
Very accommodating.
Cleanliness & Comfort
My room was both clean and comfortable.
Activity Reviews
Hiking Experience in Lagoa do Fogo
Hiking Experience in Lagoa do Fogo
São Miguel Island

This hike is rated medium on the difficulty scale, but it isn't or wasn't for me. It was very difficult and parts of the hike are straight up which means other parts are straight down. This is not a hike for people who are not in good shape and have little hiking experience. Sticks would have made this much better, but they weren't suggested. Our guide, who does the hike, probably weekly, didn't break a sweat, but we were exhausted and exhilarated when we finished. The views from the top were worth the trouble. He explained that the government determines the difficulty scale, and I know I would never do a hike they deem difficult. I can't even imagine what that would be like.

Quality of Experience
Food
Our guide was nice to bring us lunches and water and we had a nice picnic near the lake.
Guides, Drivers and Staff
Transport
Volcanic Excursion to The Furnas Valley
Volcanic Excursion to The Furnas Valley
São Miguel Island

This area was so unexpected in its beauty. We could have been in Colorado.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
the Azores

This was my favorite part of the trip; the guide was amazing in his knowledge of the country and was very friendly.

Quality of Experience
For the most part, very well planned.
Guides, Drivers and Staff
Transport
Arrived exactly on time, every time.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 19, 2022
Hi Pat! Thank you so much for your detailed feedback about your trip regarding your guides and hotels, all the information will definitely help us to keep improving each day as it is what we always strive for. As you mentioned, the Azores is a beautiful place mostly because the islands keep their natural environment almost untouched and that's the reason why you won't find any facilities in the mountains, as that would damage the protected areas. About Lisbon, thank you again for all the... Read more

Hi Pat! Thank you so much for your detailed feedback about your trip regarding your guides and hotels, all the information will definitely help us to keep improving each day as it is what we always strive for. As you mentioned, the Azores is a beautiful place mostly because the islands keep their natural environment almost untouched and that's the reason why you won't find any facilities in the mountains, as that would damage the protected areas. About Lisbon, thank you again for all the information and I'm glad you enjoyed the recommended hotel that was still available for your last-minute change (the price I gave you was total per room, not per night). I'm glad you enjoyed your trip and thank you so much again for letting us help you to organize it. Best regards! Bea

Perfect Peruvian Bucket list
Peru | Aug 19 - Sep 6, 2022

Nicolette
Nicolette S.
Forest Lake, MN | Reviewed on Sep 13, 2022
Our trip was incredible! Anne did an excellent job in listening to what we were looking for. The food tour in Lima was an excellent way to start our adventure. It was like A to Z in Peruvian cooking ending with a Pisco sour. Yum! The accommodations were all in convenient locations to walk around the cities. The restaurant recommendations , we were never disappointed. Julio was one of my favorite guides as he loves his culture and was so informative. He just really gave us a first... Read more

Our trip was incredible! Anne did an excellent job in listening to what we were looking for. The food tour in Lima was an excellent way to start our adventure. It was like A to Z in Peruvian cooking ending with a Pisco sour. Yum! The accommodations were all in convenient locations to walk around the cities. The restaurant recommendations , we were never disappointed. Julio was one of my favorite guides as he loves his culture and was so informative. He just really gave us a first class history tour of Peru. The dinners in m people's homes allowed us to see first hand the farming as well as the hospitality the Peruvians show. Lake Titikaka was lovely with the beautiful people sharing a long heritage of culture and the pick up at the hotel by boat was so nice not to have to take another shuttle.
But the best part of our trip was hiking the Inca trail with Richard. The pied piper of Peru. Altho the hike was tougher than we thought it would be, Richard shared his love of his culture all the way along, the porters were so helpful and the cook outdid himself.
Ending in the Amazon was like the dot at the end of a perfect sentence.
No detail was spared. 5 stars to a great company. You helped make our bucket list trip truly a trip of a lifetime. Hats off!!!!

Hotel Reviews
Tambopata Research Center
Tambopata

Very nice hotel located in the jungle. Very fun daily excursion. The guides are amazing. They find bugs and animals everywhere.

Authenticity & Character
Well it definitely brought you into the jungle. If you do not like bugs, this is not the place for you.
Location
It was fun to go a couple of hours into the Amazon
Staff
Cleanliness & Comfort
Comfort great, lots of bugs in room. But that is where you are
Terra Andina Mansion Colonial
Cusco

This hotel is a must! Located in a central location to the marketplace. Close but not too close. Fantastic breakfast included and real coffee made to order! Tea in the evenings. Very clean and comfortable. Great internet.

Authenticity & Character
Beautifully redone
Location
Close to walk everywhere
Staff
Cleanliness & Comfort
Very clean
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Sep 28, 2022

Hi Nickie, thanks for such a review. It was lovely to meet you, and I am really glad you have such a great time in our country, but most of all that you get to experience our culture!

Kristy is a highly experience that offers superior service and advice.
Peru | Aug 26 - Sep 5, 2022

Helen
Helen L.
Manhattan, NY | Reviewed on Sep 13, 2022
Kristy was meticulous and attentive in planning the trip and setting up our itinerary. Kristy's advice and expertise was accurate and thoughtful in all phases of the trip. The trip was executed smoothly and our trip was immaculate in all aspects. Every leg of our trip was serviced with tour professionals. My group couldn't have been happier with our experience and would highly recommend using Kristy and her team. The service level provided was far superior to any other travel agency I... Read more

Kristy was meticulous and attentive in planning the trip and setting up our itinerary. Kristy's advice and expertise was accurate and thoughtful in all phases of the trip. The trip was executed smoothly and our trip was immaculate in all aspects. Every leg of our trip was serviced with tour professionals. My group couldn't have been happier with our experience and would highly recommend using Kristy and her team. The service level provided was far superior to any other travel agency I have worked with. It was a pleasure being in Kristy's care.

Hotel Reviews
Casa Andina Premium Miraflores
Lima

The hotel was at a nice location and the staff was very helpful in explaining the amenities and services offered. The rooms were immaculate and relaxing. The exercise room had the right balance of cardio and weights. The staff was helpful in procuring cab rides and safeguarding/storing our luggage. If the hotel room is available before check-in, the hotel staff should allow earlier check-in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Machu Picchu
Machu Picchu

Location was close to bus and train, clean and convenient. Had the best sleep during the trip at the hotel. The staff was very welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colca Lodge Spa & Hot Springs
Yanque

The Colca Lodge had nice amenities with their own domesticated Alpaca and Llama area. The hot springs, although we didn't have a chance to use the facilities, was nice to have on premises. The layout and views of the grounds were enchanting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Puno
Puno

The hotel had it's own dock and this was special surprise that we didn't have to leave the premises for our Uros island tour. The restaurant food was delicious and had a great selection to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katari Hotel
Arequipa

Nice hotel in the main square which had old world charm. It was enjoyable to see that the hotel retained the historic aspect and culture.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atoq San Blas Hotel
Cusco

The hotel was meticulously clean and the hospitality was top rated. We looked forward to the excellent breakfast service each morning. The hotel concierge ran down to the main boulevard twice to bring our luggage up the hill and all the stairs which was amazing. We felt at home and so well taken care of during our stay. The views from the hotel of Cusco were breathtaking.

Authenticity & Character
The San Blas has nice a charming atmosphere with old world charm.
Location
That it was in San Blas and away from the main square and hustle and bustle. Got to love the stairs and hill :)
Staff
The staff provided top notch service in cleanliness, breakfast service and being so accommodating.
Cleanliness & Comfort
Spotlessly clean during COVID
Activity Reviews
Machu Picchu Excursion: from Aguas Calientes - Huayna Picchu- Machu Picchu
Machu Picchu Excursion: from Aguas Calientes - Huayna Picchu- Machu Picchu
Aguas Calientes/ Machu Picchu

Amazing and picture perfect views of Machu Picchu. Every picture was perfect. Best to see the citadel first before climbing Huayna Picchu so the fog can lift and you can get a spectacular view of the citadel from Huayna Picchu. The climb is tough but doable and watch out for the nasty mosquitos. Sonya was engaging and thorough in the history of the ancient Incan empire and Machu Picchu which added to the experience. Sonya guided us away from the crowded touristy spots to enjoy some of the quieter sites.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Puno

Spectacular views of Uros island and understanding how the local people lives was the highlight of both Uros and Taquile Island. Jose was amazing in bonding with the locals and how welcoming they were. The food on Taquile was simple and delicious. All the locals were so welcoming and friendly.

Quality of Experience
Food
The lunch on Taquile was simple and amazing.
Guides, Drivers and Staff
Transport
The captain was nice.
Colca Canyon & Puno Arrival
Colca Canyon & Puno Arrival
Peru

Arriving in the morning to watch the condors soar was spectacular. The drive to Puno was quite long and slow due to slow traffic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arequipa to the Colca Canyon
Arequipa to the Colca Canyon
Colca

The drive to Colca Canyon gave us a chance to see the scenic landscape of Peru and the wildlife along the way. This was also an opportunity to acclimate to the varying altitudes during our itinerary. Antonio from Giardino Tours was outstanding in explaining the historical and cultural aspects of Peru. Hector was an excellent driver during the ascent and descents so we didn't get car sick from the winding roads.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Sep 25, 2022

Hi Helen,

Thank you so much for your kind words! I am so happy you and the rest of your travel group had a great time in Peru. It was truly a pleasure to help you navigate your way through the country. I hope you left with some wonderful memories. Please keep in touch for any future travels.

Take care and thank you again for trusting us with your trip!

Saludos,
Kristy

We had such an amazing trip to Spain & France...
Spain | Sep 4 - Sep 10, 2022

Holly
Holly B.
Houston, TX | Reviewed on Sep 13, 2022
We had such an amazing trip to Spain & France! Marina did an excellent job sending us several different trip plans to choose from with various hotel options / activities. A major bonus was the pre-arranged travel to and from the airport, (especially since we were unfamiliar with the airports). It made it that much easier and quicker at all our our stops. Highly recommend!! Read more

We had such an amazing trip to Spain & France! Marina did an excellent job sending us several different trip plans to choose from with various hotel options / activities. A major bonus was the pre-arranged travel to and from the airport, (especially since we were unfamiliar with the airports). It made it that much easier and quicker at all our our stops. Highly recommend!!

Hotel Review
Hotel España Ramblas
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona
Quality of Experience
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 13, 2022

Hi Holly, thank you so much for your kind and for your feedback! It's been truly a pleasure to work with you to create your trip to Spain and France and I'm so glad you enjoyed your trip, that's what we strive for and always our best reward. I look forward to helping you plan your next adventure! Warmest regards, Marina

Unforgettable trip in Norway!
Norway | Aug 28 - Sep 6, 2022

Emily
Emily C.
Chicago, IL | Reviewed on Sep 12, 2022
We had an absolutely amazing time in Norway thanks to our trip planner Linda. Every place we visited was more magical than the last, and the lesser known towns she sent us to were our favorites. We never could have had this trip without her. My only regret is that we didn't have more time to explore these magical places. We only had to reach out to KimKim once while we were away to get some advice on timing with the ferries. Linda was off that day, but her team member figured out... Read more

We had an absolutely amazing time in Norway thanks to our trip planner Linda. Every place we visited was more magical than the last, and the lesser known towns she sent us to were our favorites. We never could have had this trip without her. My only regret is that we didn't have more time to explore these magical places.

We only had to reach out to KimKim once while we were away to get some advice on timing with the ferries. Linda was off that day, but her team member figured out exactly where we were based on our shaky directions from inside a tunnel, as was able to calculate our travel times and and give us advice on our next move. I was shocked at the level of customer service.

The tour guides Linda matched us up with here so kind and knowledgeable, it felt like walking around with our new Norwegian friends rather than being on a tour. Special shoutout to our inn keeper in Værlandet, who gave us food out of her own freezer when we arrived after the grocery store had closed. Above and beyond!

Hotel Reviews
Opus XVI
Bergen

So comfortable, the best sleep we got on the trip.

Authenticity & Character
Such a step up from the other hotel chains in Bergen.
Location
Great location, right in the heart of things.
Staff
Friendly and helpful!
Cleanliness & Comfort
I miss this mattress.
The Thief
Oslo

So trendy!

Authenticity & Character
Very cool vibe to the whole hotel, modern and trendy.
Location
Right in the heart of things!
Staff
Everyone was so kind and accommodating even though we had a really late check in.
Cleanliness & Comfort
Definitely felt like a 4 star hotel, modern and clean.
Værlandet Havhotell
Hamna

This is like no place I've ever been. Totally off the beaten path, unbelievably beautiful.

Authenticity & Character
Location
Right on the water, amazing views!
Staff
Cleanliness & Comfort
Fjærland Fjordstove Hotell & Restaurant
Fjærland

So authentic and the food rivaled the Michelin star restaurants we went to.

Authenticity & Character
It felt like stepping back in time, so charming.
Location
The views!!!! How do you beat that?
Staff
Great advice from everyone at the hotel on how to spend our time, hikes, food, etc.
Cleanliness & Comfort
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 22, 2022

Hei Emily, such a pleasure to read your feedback! I am happy that everything went as planned, and they you enjoyed the route we had put together for you. Hope to see you back in Norway another time to explore! :-) Best, Linda

2 Weeks in Bolivia
Bolivia | Aug 27 - Sep 8, 2022

J
John S.
Woodside, NY | Reviewed on Sep 12, 2022

I spent a total of two weeks traveling in Bolivia booked through kimkim and its local partner. Everything was very well organized, all of my guides and drivers were on time and professional. Prior to my arrival a WhatsApp group was set up in case I needed to contact the operator, which was reassuring. This was a pretty ambitious trip with lots of internal flights, many different hotels, and a full program, and everything worked according to plan.

Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Sep 12, 2022

Hola Jhon,

In name of all the team, thank you very much for your words. We are so happy to know you enjoyed your time in Bolivia and everything worked well. It was a pleasure to assist you.

Flawlessy Executed Trip to Namibia and South Africa
Namibia | Aug 15 - Aug 31, 2022

N
Nick R.
San Jose, CA | Reviewed on Sep 12, 2022
We just returned from one of the best trips of our life. An amazing trip plan was put together by Lize and team to navigate us through 3 weeks of Safari, wildlife viewing, amazing accomidation and so much more. I had been working with Lize for the better part of a year initially to get this trip planned and everything went off without a hitch. Truly thankful for this expirence and the people that all made it happen. Would not hesitate to use again or reccomend this service to any of our... Read more

We just returned from one of the best trips of our life. An amazing trip plan was put together by Lize and team to navigate us through 3 weeks of Safari, wildlife viewing, amazing accomidation and so much more. I had been working with Lize for the better part of a year initially to get this trip planned and everything went off without a hitch. Truly thankful for this expirence and the people that all made it happen. Would not hesitate to use again or reccomend this service to any of our friends. Thanks again for everything!

Hotel Reviews
Naankuse Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Etosha Oberland Lodge
Okaukuejo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mowani Mountain Camp
Damaraland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Strand Hotel Swakopmund
Swakopmund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoodia Desert Lodge
Sesriem
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Am Weinberg Boutique Hotel
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria & Alfred Hotel
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Sep 12, 2022

Hi Nick,
Thank you for a wonderful review and amazing feedback of your trip to South Africa and Namibia.
I am delighted to hear that you loved all accommodations and the trip was one of the best of your life!! Just amazing.
I hope to hear from you again in the near future should you wish to return to the beautiful Southern Africa, or experience the exceptional East Africa.
Take care and best wishes, Lize

I had a spectacular trip!
Norway | Sep 2 - Sep 8, 2022

S
Seth O.
Denver, CO | Reviewed on Sep 12, 2022
I had a spectacular trip through the country of Norway. Tusen Takk Tricia!!! You made my first international (solo) trip everything it could be and more! The route worked out perfectly and the activities were spot on for what I was looking to see and do. The trip plan went so well and removed much of the stress that may happen, for me at least, with planning everything myself. Tricia's knowledge of Norway and recommendations all came together to make for a smooth, easy to navigate... Read more

I had a spectacular trip through the country of Norway. Tusen Takk Tricia!!! You made my first international (solo) trip everything it could be and more! The route worked out perfectly and the activities were spot on for what I was looking to see and do. The trip plan went so well and removed much of the stress that may happen, for me at least, with planning everything myself. Tricia's knowledge of Norway and recommendations all came together to make for a smooth, easy to navigate itinerary. I couldn't have asked for more. She checked in to make sure I was well on my way and was super supportive and responsive if/when I did call for help. I can't recommend using kimkim, and Tricia enough and will tell everyone and anyone the same.

Hotel Reviews
Vangsgaarden Gjestgiveri
Aurland

Quaint, unbelievably quiet, comfortable bed, nice breakfast and functional room with an unchanged classic charming style. Cool place to stay in this old sleepy town. Close to trails and good access to Flam. Good restaurant on the grounds too and the view of the fjord was awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Terminus
Oslo

Great location, enormous breakfast buffet, comfortable bed. A little noisy into the night but not too bad. Jet lag had me up anyway. I did change my room to the 2nd floor with a window which happen to be on a bus route. The 1st room on the 6th floor would've been much quieter but the view was non-existent.

Authenticity & Character
It was a typical hotel which was all I needed here.
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Upscale, busy popular hotel. The location doesn't get much better than this. Beds were comfortable and the room was quiet from all sides. This is classic Bergen in all it's history.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Safari Taste
Fjord Safari Taste
Norway

This unique experience was fun. Our guide, Erick (apologize for any misspelling here) was awesome on this tour. Zooming around the fjords, learning interesting, sometimes fascinating things about the history of the people who settled in and around the area.

Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Norway's Culture and Cuisine
A Taste of Norway's Culture and Cuisine
Oslo

I enjoyed this tour around the city eating some local foods Oslo is known for. Walking and talking with Stig through his favorite parts of his hometown, eating the local treats along the way was truly a good time. Go Liverpool! :)

Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

I so very much enjoyed this walking tour with John. I think we covered the whole city in a matter of 2-3 hours! He imparted his vast knowledge of his hometown everywhere we went with great suggestions to take in all of Bergen following the tour. I love Bergen, Norway!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Sep 13, 2022

So much fun to read through your reviews, Seth! Thanks so much!!
You were a joy to chat with throughout planning and during your stay. You handled your first international solo trip like a pro. I'm already looking forward to your next visit...and continuing to practice the Norwegian language with you :-D

Lykke til med fremtidige reiser!

Tusen hjertelig takk,
Tricia

Spain review
Spain | Sep 1 - Sep 10, 2022

Zach
Zach Z.
Chicago, IL | Reviewed on Sep 12, 2022
Using KimKim as a planning and booking service was extremely convenient and very helpful. The suggested activities were not “touristy” and we implemented several of them into our itinerary. The ability to book hotels, transportation, and activities all through the same website was great. However, for two of the three activities we booked through KimKim we were given incorrect information on the meeting times. For a vineyard tour we were given a time an hour later and missed the shuttle... Read more

Using KimKim as a planning and booking service was extremely convenient and very helpful. The suggested activities were not “touristy” and we implemented several of them into our itinerary. The ability to book hotels, transportation, and activities all through the same website was great. However, for two of the three activities we booked through KimKim we were given incorrect information on the meeting times. For a vineyard tour we were given a time an hour later and missed the shuttle because of it. Luckily we had baked in a free day to our trip and they vineyard tour company was nice enough to reschedule us for the next day. If we had not had that luxury though we would’ve just missed the tour. The second activity was a paddle boarding lesson and for that we were given the wrong day entirely. Again, the company was nice enough to accommodate us and give the lesson on the day we showed up. I would consider us lucky though because without flexibility in our days we would’ve missed two great activities with no way to make them up. Overall I would still recommend KimKim for planning and ideation but I would be weary to recommend booking activities through the site.

Hotel Reviews
EME Catedral Mercer Hotel
Sevilla

The hotel design is amazing. It feels less like a hotel and more like a local apartment building. there are several atriums and courtyards throughout the buildings providing unique views and experiences for each room. Our room was spacious and luxurious featuring a glass shower, a stand alone tub, a king sized bed, and two small balconies to overlook the busy street below. There is a pool and multiple bars on the roof that provide great views of the city and adjacent cathedral. The main bar is open to the public so you get a little local flare just by heading up to the roof of your hotel. My only complaint would be that the cathedral next door sets of several sets of large bells at once every morning around 9 am. So if you plan to sleep in, think again, but if you are an early riser then this shouldn’t be a problem.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Mercat
Valencia

This hotel was in a great location, center of the city, block away from the central market, and walking distance to countless restaurants and cafes. The hotel staff was incredibly nice and accommodating, the rooms was clean and beautiful with the biggest bed I’ve ever seen. Breakfast was high quality. All around a very great place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Penedès Vineyards, Wines & Tapas Day Trip
Penedès Vineyards, Wines & Tapas Day Trip
Barcelona

The activity itself was incredible, informative, and one the best experiences we had in Spain. Highly recommend. However we were given the wrong meeting time by kimkim which made us miss our shuttle. Luckily we had baked in an extra day and the tour company was kind enough to reschedule us for another day. Otherwise we would have missed it completely.

Quality of Experience
Guides, Drivers and Staff
Transport
City of Arts & Sciences Architecture + Rooftop Wine & Tapas
City of Arts & Sciences Architecture + Rooftop Wine & Tapas
Valencia

This was easily the best part of our trip. An awesome tour of once if the most impressive architectural displays I’ve ever seen. Then 10 courses of tapas and wine on the rooftop terrace of a 33-story tower overlooking the campus and city. The food was tremendous, the wine was excellent, and the strangers we shared the experience with felt like friends by the end of the night. Our guide was incredibly knowledgeable, friendly, professional, and she elevated the experience even more. It was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Surfing/SUPing in Valencia
Surfing/SUPing in Valencia
Valencia

This was a wonderful experience with a great instructor. It was a ton of fun and the Valencia’s beaches are just to die for. Warm water, beautiful sandy beach, and it wasn’t that crowded

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Sep 14, 2022

Thank you for your review and feedback. Happy to hear that your experience using the platform was seamless and the trip was overall a great trip! We are sorry to hear that you encountered a couple of snags during the trip, but are happy to hear our partners were able to rectify those hiccups for you. We have passed your feedback on to them for review as well. We look forward to planning again with you in the future.

Incredible Honeymoon in Slovenia
Slovenia | Sep 1 - Sep 10, 2022

Dave
Dave J.
Atlanta, GA | Reviewed on Sep 12, 2022
Miha organized a fantastic trip for my wife and my honeymoon in Slovenia. He was super flexible in accommodating our interests of outdoors activities (hiking, biking, rafting) with high quality dining options and boutique hotels, allowing us to pack a ton into our 10-day trip without feeling overwhelmed nor rushed. We also felt like we were able to get a good sense of the different regional characteristics of each place we visited due to the way Miha put our trip together. Miha quickly... Read more

Miha organized a fantastic trip for my wife and my honeymoon in Slovenia. He was super flexible in accommodating our interests of outdoors activities (hiking, biking, rafting) with high quality dining options and boutique hotels, allowing us to pack a ton into our 10-day trip without feeling overwhelmed nor rushed. We also felt like we were able to get a good sense of the different regional characteristics of each place we visited due to the way Miha put our trip together.

Miha quickly responded to our requests/questions and crafted a trip that let us have flexibility on the day, without having to worry about any of the small stuff (car rentals, hotel reservations, even where to park).

We could give a full list of our highlights but that would be too long; however, we must give a high recommendation to Soča Splash rafting in Bovec, Winestronaut wine tours in the Vipava Valley, and Majerija for dinner.

Hoping to visit Slovenia again!
Dave & Nicole

Local specialist: Miha Gantar
Miha
Miha Gantar
Local specialist in Ljubljana | Replied on Sep 12, 2022

Thanks again, Dave! Welcome back anytime! :)

We had an amazing Italy trip
Italy | Sep 1 - Sep 11, 2022

G
Goktug G.
Turkey | Reviewed on Sep 12, 2022
We had an amazing Italy trip We traveled around Italy for 11 days with my wife and everything was perfect thanks to Kimkim and Stephania. It was a long planning process during which we changed our minds quite frequently, but I appreciate Stephania for sticking with us and in the end, it was wonderful. All of our drivers were right on time, everything went according to plan with hotels and activities, and we did not have any problems during our trip. Activities based on our preferences... Read more

We had an amazing Italy trip

We traveled around Italy for 11 days with my wife and everything was perfect thanks to Kimkim and Stephania. It was a long planning process during which we changed our minds quite frequently, but I appreciate Stephania for sticking with us and in the end, it was wonderful.

All of our drivers were right on time, everything went according to plan with hotels and activities, and we did not have any problems during our trip. Activities based on our preferences ended up being awesome, so I would like to thank kimkim for making a perfect Italy trip possible.

Hotel Reviews
La Badia Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Monte Cenci
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Milu Hotel
Florence

Great location, great staff, very clean hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Local transfer in Amalfi Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pizza Cooking Class in Napoli
Pizza Cooking Class in Napoli
Naples
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

Nice tour

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Rome With Ape Calessino
Rome With Ape Calessino
Rome

Hands down our best activity of the trip. Our driver was really nice and Rome is fascinating at sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

It was nice seeing the underground/private areas of the Colosseum

Quality of Experience
Guides, Drivers and Staff
Transport
We walked to Colosseum so there was no transport
Trastevere Afternoon Aperitivo & Food Tour
Trastevere Afternoon Aperitivo & Food Tour
Rome
Quality of Experience
Food
Food was amazing
Guides, Drivers and Staff
Our guide was perfect, so sad we could not leave her a tip as we did not have any cash with us
Transport
Tuscany Wine and Olive tour
Tuscany Wine and Olive tour
Florence

Unbelievably good!

Quality of Experience
Guides, Drivers and Staff
Our driver (and guide) was really knowledgeable. Special thanks to her
Transport
Cinque Terre and Pisa Day Trip
Cinque Terre and Pisa Day Trip
Florence

Good experience seeing these wonderful villages

Quality of Experience
Guides, Drivers and Staff
Especially thanks to our driver, was a great man.
Transport
Comfortable
Florence Food Tour & Dinner
Florence Food Tour & Dinner
Florence

Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Stephania Abatis

South Africa and Zimbabwe (also known as The Trip to Tanzania)
Tanzania | Jul 16 - Jul 30, 2022

I
Iwona P.
Denver, CO | Reviewed on Sep 12, 2022
The hotels that were booked for us, including service, were great. Local guides were very dedicated, knowledgeable and very pleasant to work with. The tour was very well planned and executed.
Interactions with Taf during the trip were very efficient. She was very responsive, flexible and helpful above and beyond. Not once we felt at lost. If we needed an information or her guidance, she was there for us no matter what time of day or night that was. It was very assuring to know...
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The hotels that were booked for us, including service, were great. Local guides were very dedicated, knowledgeable and very pleasant to work with. The tour was very well planned and executed.
Interactions with Taf during the trip were very efficient. She was very responsive, flexible and helpful above and beyond. Not once we felt at lost. If we needed an information or her guidance, she was there for us no matter what time of day or night that was. It was very assuring to know that there was someone working to make our trip not only pleasurable but also very safe. All the bookings and places we went to were well targeted as if she knew us for a long time. We expected a memorable trip but she made this trip a very special one. She has also rememberd my husband birthday and surprised us with a very special b-day cake.
Most memorable places for us were: Cape Town, Franschhoek and wine country (specificaly The Grand Provence and the Franschhoek Country House and Villas. Courtney, the manager spent as much time with us as we needed and also was able to answer the many questions that we had, Safari in Gondwana, and Victoria Falls.
In Gondwana we had multiple interactions with Izanee, Service Manager and Ruan, our safari guide. Both were very dedicated, knowledgeable very pleasant to work with.
The hotels that were booked for us included: Cape Town Table Bay Hotel, Franschhoek Country House & Villas, Gondwana Lodges, and Victoria Falls Safari Club. All of them were excellent choices and we would not have any hesitation to stay at them again. Hotels were clean and very well equipped.We specifically enjoyed the fact that all of them have had a fantastic views!! Well done, Taf.

Hotel Reviews
Protea Hotel by Marriott O.R. Tambo Airport
Kempton Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Falls Safari Club
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Franschhoek Country House & Villas
Franschhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gondwana Game Reserve
Herbertsdale, Mossel Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Table Bay Hotel
Waterfront
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tuk Tuk Tour
Tuk Tuk Tour
Tanzania

WE have not participate in this activity

Quality of Experience
Guides, Drivers and Staff
Transport
Boma Dinner and Drum Show
Boma Dinner and Drum Show
Victoria Falls

We have not participate in this activity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tram Exclusive Wine & Cuisine Experience
Wine Tram Exclusive Wine & Cuisine Experience
Tanzania

Exquisite experience for all the senses! Spectacular views were only an addition to the fantastic food, presentation, and absolutely amazing service. We loved it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Village Art Morning Tour
Village Art Morning Tour
Victoria Falls
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Activities at Gondwana Game Reserve
Activities at Gondwana Game Reserve
Tanzania

All experiences, including food and services, were above our expectations.

Quality of Experience
We loved the interactions with the staff.Their knowledge and friendliness was fantastic.
Guides, Drivers and Staff
As above and I loved my facial. Very professional. I remember seeing buffalo in the meadow while having facial. An amazing experience.
Transport
Arts and Culture Peninsula Tour
Arts and Culture Peninsula Tour
Cape Town
Quality of Experience
Guides, Drivers and Staff
Transport
Jaen Marie was great
Bo-Kaap district Cape Malay cooking Class
Bo-Kaap district Cape Malay cooking Class
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pot & Cruise
Pot & Cruise
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Cape Town Guided City Tour
Cape Town Guided City Tour
Tanzania
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Taf Chindove
Taf
Taf Chindove
Local specialist in South Africa | Replied on Sep 13, 2022

Dear Iwona

Thank you for the kind words. I loved planning your trip and I'm glad you enjoyed every moment of it. You made it easier for me as you were very specific with your requests and expectations and you were so easy to work with. Keep those memories with you as we look forward to welcoming you back again one day :)

Warm Regards
Taf

Great triip!
Iceland | Aug 25 - Sep 10, 2022

K
Karyn O.
Billings, MT | Reviewed on Sep 12, 2022

We had a truly amazing trip. The itinerary was excellent - we felt we had a great experience of Iceland and had time to really enjoy its wonders. All the bookings were hassle-free, we loved the locations, the hosts and guides were great. Even our weather karma was pretty good!

Local specialist: Michele Bardasi

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