Kimkim Trip Reviews

4.8
Based on 17,518 ratings
Read 17,518 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The team- and chris- did a terrific job. The...
Greece | Aug 31 - Sep 15, 2022

T
tad w.
Palm City, FL | Reviewed on Sep 16, 2022

The team- and chris- did a terrific job. The tours were great, the locales visited were the right ones and hotels good. The follow up was good until 2 weeks prior to trip. Restaurant recommendations were also terrific. We would definitely use Chris and Kim Kim again. Thank you!

Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Sep 17, 2022

Hello Tad

Thank you very much for your kind review!
I'm very happy that despite the changes we had to make at the last minute, all went well in the end and that you enjoyed your trip to Greece!
Please give my regards to the rest of the crew, and of course I look forward to hearing from you again in the near future! Perhaps next time we'll sail the Ionian islands!

All the best,

Chris

Cannot recommend enough!
Costa Rica | Aug 31 - Sep 9, 2022

K
Kate R.
Portland, OR | Reviewed on Sep 16, 2022
I had such an amazing trip! Tortuguero was beautiful. Staying in the rainforest and seeing all kinds of wildlife was so great. I saw so many sloths I lost count! Watching the sea turtles lay eggs on the beach was life changing. I could’ve stayed there for my entire trip, but I am also so glad I visited Puerto Viejo and San Jose. All of the tour guides and drivers arranged for my trip were knowledgeable and friendly. As a female solo traveler I was nervous for my first experience going alone,... Read more

I had such an amazing trip! Tortuguero was beautiful. Staying in the rainforest and seeing all kinds of wildlife was so great. I saw so many sloths I lost count! Watching the sea turtles lay eggs on the beach was life changing. I could’ve stayed there for my entire trip, but I am also so glad I visited Puerto Viejo and San Jose. All of the tour guides and drivers arranged for my trip were knowledgeable and friendly. As a female solo traveler I was nervous for my first experience going alone, but Brittany and Ryan- my kimkim specialists were so helpful in the planning and coordination. Everything was seamless!

Hotel Reviews
Hotel Banana Azul
Puerto Viejo de Talamanca

Great hotel. Clean and comfortable rooms, friendly staff, and great food. Some rooms are right above the dining area so they don’t feel very private. The beach is beautiful and they offer food and drinks from the beach. Location for me was perfect but it is not close to the town of Puerto Viejo, you would need a taxi or tuktuk to get there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

Nice and clean, staff were great. Location is good but not quite close enough to walk to downtown area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Evergreen Lodge
Tortuguero

Amazing place to stay, right in the middle of the rainforest. Staff was super friendly. Activities were amazing, and coordinated well. Food was good, however you are forced to eat at specific times and found myself wanting to eat when food was not being served. Also, since you are secluded and can only get to places by boat, you can’t just go find a place to buy snacks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

Worked for what I needed but not worth the money. Location is great, right downtown. Not very clean or comfortable. Lots of people up making noise after the bars. Can hear everything from your room. Didn’t have the food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private: Costa Rican Culture & Cuisine – Nighttime Guided Walk in San José
Private: Costa Rican Culture & Cuisine – Nighttime Guided Walk in San José
San José

Had an amazing tour guide, Luc. She was really knowledgeable about the city, the history of Costa Rica, and even took me by some amazing art when I mentioned I had a teen son at home who loved graffiti, so that I could take pictures to send to him. I learned so much more than just talking about food, it was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero

I loved the town. I would’ve liked to have been able to travel here by myself to grab food or drinks, but unfortunately since it is part of your hotel stay you can’t just make arrangements and have to go when they arrange it.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Tour Through the Tortuguero Canals
Guided Boat Tour Through the Tortuguero Canals
Tortuguero

I was part of a small group for this tour and couldn’t have been happier. Our tour guide, Noel, was amazing. He was pointing out so many animals on this trip that I could barely keep track. The area is absolutely beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour: Kayak Adventure & Rainforest Hike in Punta Uva
Private Tour: Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Highly recommend, especially as a private tour. My guide Rodrigo was great. Super knowledgeable and shared a perceptive of how traveling impacts small communities.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Family Trip to Croatia: Zagreb, Plitvice Lakes, Split, Hvar & Dubrovnik
Croatia | Aug 28 - Sep 5, 2022

L
Laura R.
Overland, MO | Reviewed on Sep 15, 2022
We can't thank Nikola enough!! He organized and planned an amazing trip for our family! He thought of everything including an infant car seat for all vehicle transfers. He was always prompt with responses prior to our travel and answered all questions. During our trip to Croatia he was available day and night, adjusted our plans as needed, and reached out daily to ensure we were ready for the next day of our adventure. I would absolutely recommend working with him! Additionally, the app... Read more

We can't thank Nikola enough!! He organized and planned an amazing trip for our family! He thought of everything including an infant car seat for all vehicle transfers. He was always prompt with responses prior to our travel and answered all questions. During our trip to Croatia he was available day and night, adjusted our plans as needed, and reached out daily to ensure we were ready for the next day of our adventure. I would absolutely recommend working with him!

Additionally, the app "Trip Plans" made it very easy to access our daily schedule and obtain ferry tickets, etc.

Our trip was a very busy/active trip and kept us on the move. All hotels were well selected and provided us with everything we needed. Highly recommend the following people: Josephine (Zagreb tour guide), Ivan (Split tour guide), Mario (bus driver for first 1/2 of our trip), Girgo (Hvar island tour).

Hotel Reviews
Hotel More
Dubrovnik

Hotel has great amenities including pool, beach access, multiple restaurants and bars. The rooms could use an update to appear more modern but were clean and well kept. Hotel is a Maze and our group got lost numerous times due to hotel layout. Great breakfast! Beautiful place to watch the sunset. Outside of the city, easy 5-10 minute uber ride.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Dea
Hvar

Great location, small hotel which appeared family run. Staff was informative and helpful. room size varied dramatically. AC units in the room were high power and I even woke up cold in the middle of summer. Breakfast bar appears small but there is a menu that you can order off of with eggs, pancakes, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
common areas were a little old/dingy feeling
Heritage Hotel Santa Lucia
Split

Favorite hotel of the trip!! AMAZING location, big clean rooms with lots of space and light. some technical difficulties when we first checked in with room keys but the staff was very on top of it and eventually worked out the kinks. Hotel Breakfast with lots of selections and options for everyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plitvice Village
Korenica

This was an awesome experience. Secluded getaway that had everything we needed (and more), a welcoming staff, and great food. We were concerned their restaurant was going to be mediocre and/or overpriced, given that it was the only nearby option, but we found the opposite to be true, and were very pleased.

Manda Heritage Hotel
Zagreb

Great location, easy to find/access, and had plenty of things to do + food options well within walking distance. Rooms were clean and staff was easy to interact with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Half Day Tour to Klis Fortress & Trogir
Private Half Day Tour to Klis Fortress & Trogir
Croatia

please see split tour review

Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Our tour guide in Dubrovnik was fine, but not as good as our guides in Split or Hvar or Zagreb who were all very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable as we met the guide in the city and she didn't arrange transport.
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

Grgo was a great guide and we would highly recommend him to other travelers! He was informative, very friendly, and welcoming to our entire group.

Quality of Experience
Food
The dinner at the end was good, but we wouldn't call it a 5 star meal. I'd consider offering it as optional to other travelers, especially those who may want to spend more time in restaurants in Hvar or Stari Grad.
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

We had a great experience with Ivana and thought the tour was a great way to see the city and surrounding areas. She allowed us to customize the day and was very knowledgeable about all things related to Split & Croatia. This was a whole day experience and we thoroughly enjoyed having Ivana lead us through it.

Quality of Experience
Guides, Drivers and Staff
Ivana was awesome!
Transport
Mario was our favorite driver of the trip!
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia

Plitvice lakes is a MUST do when in Croatia. It is so beautiful!! We had mixed feelings with the tour/guide. We had a good experience and nothing against her, we just weren't sure that it was entirely necessary or that she added to the experience. I think it would've been just as pleasant to have been given the route that is normally taken, and to go alone. The lakes themselves were amazing and are very glad that they were incorporated into the trip.

Private Walking Tour of Zagreb
Private Walking Tour of Zagreb
Zagreb

Josephina (Tour/Guide) - Melissa and Taylor were only two who did the tour and had an incredible time. Her energy was great, she customized it based on what we wanted to see/were interested in, and had a lot of great stories. We would be happy to recommend her to anyone we know that visits Zagreb. Seriously cannot say enough great things about her.

Quality of Experience
Guides, Drivers and Staff
Transport
Mario was prompt, interactive, friendly and worked to accommodate the group as best as possible
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Dec 04, 2022

Hi Laura, thank you for your kind words and detailed feedback on the tour! We will use your valuable comments and inputs on our future tours.
It was great having you as travelers in Croatia and I hope to see you back in our country soon!
Warm regards from Zagreb,
Nikola

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra
Portugal | Sep 2 - Sep 13, 2022

J
jack m.
Glenview, IL | Reviewed on Sep 15, 2022

Guides: Martin, in Evora, Andrea in Silves Sara, Coimbra were most excellent on top of their game both in knowledge and story telling. The accommodations in general were just right. The Noble House (Evora) provided a good room and breakfast however parking is very limited and the walk to and from is not for the older.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 19, 2022

Hi Jack! Thank you so much for your feedback as is really helpful for us to keep improving each day. I'm so glad you enjoyed every tour with your guides and discovered amazing places on the way. It's been truly a pleasure to help you organize this trip. Best regards, Bea.

Great experience
Morocco | Sep 4 - Sep 11, 2022

S
Suzanne S.
Hagerstown, MD | Reviewed on Sep 15, 2022
We had limited time and Morocco Immersion helped us make the most of it. Sharon's recommendations were wonderful and our driver, Sallam, made all the difference. The Moroccan people are kind and welcoming. Overall, it was a memorable trip! Read more

We had limited time and Morocco Immersion helped us make the most of it. Sharon's recommendations were wonderful and our driver, Sallam, made all the difference. The Moroccan people are kind and welcoming. Overall, it was a memorable trip!

Hotel Reviews
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Makan
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco

Another beautiful day.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Great trek from Fes to the desert, with lots to see along the way. Sallam is a wonderful driver and guide.

Quality of Experience
Guides, Drivers and Staff
Our camel guide insisted on us climbing a dune to see the sunset despite the approaching storm. We quit before we reached the summit due to blowing, stinging sand and limited visability. I think he was intent on completing the task he was assigned to do, but we would have been happier skipping this part and proceeding on to the camp ahead of the storm. Sallam went out of his way to take us to find a bottle of wine that we could enjoy with our dinner.
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Hassan was a wonderful guide in terms of his cultural, historical and religious knowledge. He created a great backdrop for our tour through the medina.

Quality of Experience
We would have liked to have been asked about visiting all the souks before we went. Instead, we were told that we were going to this one and that one to meet someone the guide knew but were of course "under no obligation to buy anything but this work supports our people." Some of the locations were for products we had no interest in. And the shopkeeper's disappointment was very evident in any place where we did not purchase anything. The tannery, in particular, was disappointing, as the man giving us the tour spoke no English and could not explain the tanning process, for which we had many questions. After a quick climb to the roof for a picture, he took us immediately to a showroom and wanted us to try on some jackets.
Guides, Drivers and Staff
We wish Hassan had asked us at the start what souks we were interested in visiting and given us the option of choosing where to go. Also, we were shown to a very touristy restaurant for lunch, with a fixed menu, and not asked about what type of meal we would like.
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Sep 21, 2022

Hi Suzanne,

Thanks for the review. We are happy to hear that overall you had a good time in Morocco and that you enjoyed your time with Sallam as your tour manager. Thanks, also, for your feedback regarding the tour in Fes. We have shared your comments with him and the rest of the team in an effort to ensure that all of the services that our guests receive meet our high standards. As I'm sure you can imagine, this is a constant and ongoing effort.

Thanks again and keep in touch!
Sharon, Sallam, and the rest of the Morocco Immersion family

Honeymoon Trip
Italy | Sep 3 - Sep 12, 2022

S
Scott P.
East Providence, RI | Reviewed on Sep 15, 2022
As someone who has never used a travel agent before to book a trip, booking through KimKim was VERY easy!
We booked our honeymoon with the goal of having a relaxing tour or Italy and we got just that. We started in the Amalfi Coast, then went to Sorrento, and ended in Rome! The Amalfi Coast had to be our favorite place to be in. It felt the most authentic to the culture! We took a boat tour of the Capri Island and would recommend that same tour to anyone. If you are looking for an even more...
Read more

As someone who has never used a travel agent before to book a trip, booking through KimKim was VERY easy!
We booked our honeymoon with the goal of having a relaxing tour or Italy and we got just that. We started in the Amalfi Coast, then went to Sorrento, and ended in Rome! The Amalfi Coast had to be our favorite place to be in. It felt the most authentic to the culture! We took a boat tour of the Capri Island and would recommend that same tour to anyone. If you are looking for an even more intimate version of it, see if your agent can book it to be completely privet for you. Our tour was not privet but only had 6 people on the boat and we still had a great time! Our first day in the Amalfi Coast it rained. Which meant that our boat tour had to be canceled. The agency worked very fast to fix this for us and make sure we got to experience everything that we had planned. It actually worked out for us because it gave us the chance to explore and enjoy the area.
In Sorrento we did a Pompeii and Herculaneum tour in the same day. If you decide to do something like this, my suggestion to you would be to either chose one to do or do them in two separate days. It was A LOT of walking in VERY hot weather. Neither location has much coverage in terms of shade. Bring an umbrella to help! We saw so many people who did that and we wished we had thought of doing the same. Between the two tours I personally enjoyed the Herculaneum tour most. There felt like there was more to see of what remained, but both were an amazing experience. Our tour guide and bus driver that picked us up at the meeting location to bring us on our tours were great. Only thing I wished they had done was keep the AC on or did something to make sure that the bus was cooled off for our transport between the two tours. The other thing we did while in Sorrento was a tour of a vineyard. It was called Cantina Del Vesuvio. Highly recommend if you enjoy wine. The experience was amazing. We did a very brief tour and then sat on an outdoor patio that overlooked the city (Great view) and they served us food to eat that paired well with their wine!
Lastly we ended our trip with four days in Rome. I was a little confused when we checked into our hotel room, as I thought when booking I had requested a specific room, and we did not end up in said room. I may not have explained my desire for the specific room well enough and by the time we got to the hotel the room was unavailable.
We did a full day private tour of the Colosseum and Vatican. This was fully private, it was just my husband, myself, and our tour guide. He knew his stuff! Very friendly and knowledgeable. We had a slight confusion with the guide when it came to lunch and transportation to the Vatican from the Colosseum, but it was sorted out! The next day we had a private Borghese Gallery and Garden tour. Our itinerary had it listed however it was not private. It was a small group of less than 15 people. We just figured that it would have been private the same way the previous day's tour was. The art in that museum was well worth the tour and the tour guide was really awesome! Our last day in Rome was for us to explore at our leisure. Looking back I may have made it so that we used our extra day in the Amalfi Coast instead. But overall, the trip was an experience of a lifetime. I would 100% use KimKim again for our next trip! Another great thing about using KimKim is your agent is available to you at all times. Moreno was so quick to respond anytime I messaged him with questions or concerns. No corners felt cut and we walked away very happy!
Great experience.

Activity Reviews
Colosseo and Roman forums adventure + Vatican museum
Colosseo and Roman forums adventure + Vatican museum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Galleria Borghese Tour
Galleria Borghese Tour
Rome

SO worth the trip just to see all the art and history if you are into that kind of thing!

Quality of Experience
Guides, Drivers and Staff
Transport
 Pompeii and Herculaneum Day Tour
Pompeii and Herculaneum Day Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
 Marisa Cuomo Vineyard tour and wine tasting
Marisa Cuomo Vineyard tour and wine tasting
Italy

This was an experience that I did not know what to expect. It did not disappoint. We tasted so much wine and ate such amazing food! Even got to meet with one of the owners.

Quality of Experience
Guides, Drivers and Staff
Transport
Capri and the Amalfi coast boat tour with the Blu Grotto
Capri and the Amalfi coast boat tour with the Blu Grotto
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Dec 12, 2022

Dear Scott
It was my truly pleasure to take care of you, and especially your honeymoon. Thanks again to share your genuine review, it s very helpful for us how to improve even more our services, and for next traveller decided to travel to italy
I really appreciate your nice and honestly feedback
I wish to see you on italy soon
Thanks

Excellent!
Greece | Sep 1 - Sep 8, 2022

Niru
Niru B.
Paramus, NJ | Reviewed on Sep 15, 2022
Working with Amalia to plan our trip to Greece was seamless!! Amalia helped plan our 8 day girls trip to Athens, Mykonos, and Santorini from arrival to departure and we were incredibly pleased with everything! She ensured that all of our needs and wants were addressed in the accommodations, she was able to adjust our itinerary as needed, and kept the lines of communication open both while planning and while we were on our trip, which was awesome. All of our accommodations we very clean,... Read more

Working with Amalia to plan our trip to Greece was seamless!! Amalia helped plan our 8 day girls trip to Athens, Mykonos, and Santorini from arrival to departure and we were incredibly pleased with everything! She ensured that all of our needs and wants were addressed in the accommodations, she was able to adjust our itinerary as needed, and kept the lines of communication open both while planning and while we were on our trip, which was awesome. All of our accommodations we very clean, comfortable and had amazing views! Also included were delicious and hearty breakfasts that we looked forward to! Our transfers from airport/ port to hotels and back were timely and comfortable.
While in Athens, we had a tour guide for the acropolis and museum. Elizabeth was very patient and helpful in sorting our ticketing issues and most importantly very informative in covering the history of the Acropolis.
While in Mykonos, our hotel concierge Vasilis at the Dreambox was impeccable. He helped plan out our days and nights in Mykonos from start to finish, including any transfers that we would need. His recommendations for sights, food and fun were great, and he made sure we caught the gorgeous sunsets!
While in Santorini, our hotel in Imeroviglia was fairy-tale perfect. Breath taking views of the area and sunset, very spacious, and lots to see and do within walking distance.
Thank you Amalia for everything!!!

Activity Review
Day cruise around Santorini
Day cruise around Santorini
Santorini

Our day cruise was an awesome adventure. While the winds gusts were not in our favor and made for choppy waters, our boat crew made the best of it and were still able to take us to the red and white beaches. The crew was incredibly informative, hospitable and prepared a delicious hearty meal for us. Yanis and Diana were very kind and gave us lots of laughs!!! Thoroughly enjoyed this experience!!

Quality of Experience
Guides, Drivers and Staff
Staffs’ hospitality
Transport
Amenities on the boat were clean and comfortable.
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Replied on Sep 15, 2022

Dear Niru (and girls),
Thank you soo much for your wonderful words!
It makes me really happy to know that you enjoyed your trip that much! It was great talking to all of you and trying to organize together the perfect girls trip! Thank you for the amazing cooperation and for always being so positive and kind 😊
If you ever decide to visit Greece again, I would be more than happy to help you plan your trip!
My best wishes,
Amalia

Great experience!
Norway | Aug 30 - Sep 7, 2022

Jordan
Jordan U.
Stony Point, NY | Reviewed on Sep 15, 2022
This was not only my first time using kimkim but my first time using a travel agency in general. It was an incredible experience! It was exactly what we wanted and could not have been better Read more

This was not only my first time using kimkim but my first time using a travel agency in general. It was an incredible experience! It was exactly what we wanted and could not have been better

Hotel Review
Kviknes Hotel
Balestrand

Such a beautiful hotel and one of the best places to eat in Norway!

Authenticity & Character
The restaurant
Location
The views!!
Staff
Everyone was friendly
Cleanliness & Comfort
It was hot
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Sep 20, 2022

HI Jordan! So fun to see all the pictures from your experiences in Norway! I am happy to hear that you had an amazing time! Now coming for the winter and Northern Lights should be one of the next adventures!
I wish you all the best
Julia

Overall, our trip to Spain was amazing!
Spain | Sep 9 - Sep 14, 2022

Jen
Jen F.
Pilot Mountain, NC | Reviewed on Sep 15, 2022
Overall, our trip to Spain was amazing! There were only a couple issues that we had. When we first got there the private transfer from the airport, Miguel, didn’t speak any English. He wasn’t able to drop us off right at our hotel in Madrid. We were just getting there, trying to get our bearings, jet lagged and carrying all our luggage. We walked around for at least 20-30 mins pulling our luggage up steeps hills to find the hotel. There were 2 Petit palace hotels and no one, even the... Read more

Overall, our trip to Spain was amazing! There were only a couple issues that we had. When we first got there the private transfer from the airport, Miguel, didn’t speak any English. He wasn’t able to drop us off right at our hotel in Madrid. We were just getting there, trying to get our bearings, jet lagged and carrying all our luggage. We walked around for at least 20-30 mins pulling our luggage up steeps hills to find the hotel. There were 2 Petit palace hotels and no one, even the cops on the street , spoke English so it was very frustrating. The same guy picked us up to take us back to the airport, and even though we were more acclimated to the area and I had him drop us the meeting location, we still spent 15 minutes looking for him. My recommendation would be if we are paying for a private transfer, have them be bilingual! I had the emergency numbers written down for Beatrice but neither of us could figure out how to make the phone call from our phone. We tried putting in 00 before the call, 1-00, etc. once we found someone that spoke English we were good.
Besides that everything else was amazing! Miguel our guide to Sagrada familia was perfect! He was even hobbling around on crutches because of a soccer injury but we walked around for 5 hours! Very knowledgeable and kept things interesting!
We also loved our cycling guide, Claudio! He was very accommodating for me and my back issues and knew exactly where to take us so me and my husband could climb as much as we wanted!
I would recommend Kimkim again!

Hotel Review
Petit Palace Museum
Barcelona

Room was great, breakfast was amazing and service was also great!

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 21, 2022

Hi Jen! Thank you so much for taking the time to write this review and for your honest feedback. In the travel documents we always set our contact numbers already with the prefix +34 so you just have to click on the number to start the call. The hotel where you were staying was in a pedestrian area that probably, due to the maintenance works in the area, has made access more difficult than usual. I greatly appreciate your feedback on this transfer and on the rest of the activities and tours and I'm so glad you enjoyed our country! Sending you my best regards, Bea.

Great job. We had a blast Julia did a super j...
Norway | Sep 1 - Sep 14, 2022

Jay
Jay S.
Melville, NY | Reviewed on Sep 15, 2022

Great job. We had a blast Julia did a super job arranging everything and was extremely accommodating

Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Sep 20, 2022

Hi Jay, thanks for the review! I am glad you finally got to travel after you had to wait for so long!
All the best
Julia

5 star vacation
Croatia | Aug 25 - Sep 3, 2022

Jamie
Jamie G.
Irvine, CA | Reviewed on Sep 15, 2022
Anna-Maria planned the most amazing vacation for my family. We had 10 beautiful days in Croatia. She managed to provide a 4 island magical adventure. Planned everything from hotel stays, every transportation (even porters on and off islands) Michelin dinner reservations, to activities that were so adventurous for my family. She was beyond instrumental in planning here in California to when we were on the islands. We were able communicate with her when ever we had any needs. I can’t speak... Read more

Anna-Maria planned the most amazing vacation for my family. We had 10 beautiful days in Croatia. She managed to provide a 4 island magical adventure. Planned everything from hotel stays, every transportation (even porters on and off islands) Michelin dinner reservations, to activities that were so adventurous for my family. She was beyond instrumental in planning here in California to when we were on the islands. We were able communicate with her when ever we had any needs. I can’t speak more highly of her and her expertise on planning this awesome vacation ❤️
Bravo!!!

Hotel Reviews
Heritage Hotel Fermai
Split
Authenticity & Character
Location
Walls were paper thin
Staff
Cleanliness & Comfort
Hotel Korsal
Korčula

Staff was excellent!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

Great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was small, and bed was not comfortable
Hilton Imperial Dubrovnik
Dubrovnik

Great room! Excellent service. Close to everything

Authenticity & Character
Location
Look
Staff
Cleanliness & Comfort
Activity Reviews
Elafiti Islands by Private Speedboat: Kayaking, Swimming, & Villages
Elafiti Islands by Private Speedboat: Kayaking, Swimming, & Villages
Dubrovnik

Our skipper was so fun! He really made boat day fun for my boys!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Montenegro Day trip from Dubrovnik
Montenegro Day trip from Dubrovnik
Dubrovnik

Our driver was so nice. He was very experienced driver. I wish we had a bigger car for the 4 of us. That want his fault.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Our guide has great historical information to provide about dubrovnik

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Korčula Buggy Safari
Korčula Buggy Safari
Korčula

Such a fun adventure! Our guide was so nice and welcoming to our family.

Quality of Experience
Guides, Drivers and Staff
Transport
Tastes of Korčula Island
Tastes of Korčula Island
Korčula

We unfortunately missed this trip.

Guides, Drivers and Staff
Blue and Green Caves: Full-Day Private Speedboat Tour from Hvar
Blue and Green Caves: Full-Day Private Speedboat Tour from Hvar
Hvar

Great day spent with my family! 100% one of our favorite days. Lots of exploring!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Island Tour and Olive Oil Tasting
Hvar Island Tour and Olive Oil Tasting
Hvar

Our guide was fantastic!!! She was friendly, had lots of historical information about Hvar to provide for my family!!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset sailing around the Pakleni Islands
Sunset sailing around the Pakleni Islands
Hvar

Over booked.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon zipline over the Cetina canyon
Afternoon zipline over the Cetina canyon
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Cetina river rafting
Cetina river rafting
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Sep 15, 2022

Dear Jamie,
thank you very much for your kind words and detailed review.

I have to admit that it has been a real pleasure working together with you in setting up this trip and, finally, I am very happy to hear that everything went according to your expectations.

I hope we will get the chance of welcoming you in Croatia once again!

Kind regards,
Anna-Maria

Our Colombia trip was amazing!
Colombia | Aug 26 - Sep 7, 2022

M
Marissa M.
Portland, OR | Reviewed on Sep 14, 2022
Our Colombia trip was amazing! Wendy and her team went above and beyond to provide unique experiences for us from mountain biking to a natural mud volcano in Cartagena to running with locals in Bogota on Sundays when they close major streets. We visited locals houses within each city to really experience Colombian culture and food. The local guides allowed us to really get to know each city we visited. With limited public transportation in Colombia, the ease of the private car was super nice... Read more

Our Colombia trip was amazing! Wendy and her team went above and beyond to provide unique experiences for us from mountain biking to a natural mud volcano in Cartagena to running with locals in Bogota on Sundays when they close major streets. We visited locals houses within each city to really experience Colombian culture and food. The local guides allowed us to really get to know each city we visited. With limited public transportation in Colombia, the ease of the private car was super nice and convenient.

Hotel Review
Hotel Boutique Sazagua
Pereira

This was a super relaxing place to stay. The staff was super nice and patient when we were trying to speak broken spanish to them. The spa was a great deal too!

Authenticity & Character
Location
You can't walk from this hotel to get food/drink
Staff
Cleanliness & Comfort
Activity Review
Mountain Bike Experience in Turbaco
Mountain Bike Experience in Turbaco
Cartagena

This was such a unique experience. Mountain biking to a natural mud volcano where we got into the mud and exfoliated our skin.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Sep 20, 2022

Hi Marissa,
I appreciate your feedback.
Thank you for all those good comments. I am happy you had an amazing trip here in Colombia!
We hope to see you soon here!
Best,
Wendy

Morroco Summer Trip
Morocco | Aug 13 - Aug 21, 2022

B
Bowie N.
Port Chester, NY | Reviewed on Sep 14, 2022
Abdellah was great. Said was fantastic - helping us doing all the last minute dinner reservations and changing itinerary to add visit to Cave of Hercules or staying longer in Rabat. The desert and Chefchaouen definitely were the highlight of our trip! Read more

Abdellah was great. Said was fantastic - helping us doing all the last minute dinner reservations and changing itinerary to add visit to Cave of Hercules or staying longer in Rabat.

The desert and Chefchaouen definitely were the highlight of our trip!

Hotel Reviews
Riad Kalaa
Rabat
Hotel Xaluca Dades
Boumalne
Authenticity & Character
Cleanliness & Comfort
Riad Salam Fes
Fes

Beautiful hotel but a bit dated (bathroom smell) ...... but staff and services were great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's clean but probably need some pipe cleaning /renovation
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Beautiful city, hotel and location. Great services and private session for pool! Highly recommended

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

It was amazing, love the camel ride, sand boarding, great service and have air conditioning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco

Beautiful blue city, wish we have time to stay longer

Quality of Experience
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

The private guide was great

Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco

Love love the desert experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Ok experience, expect the private guide to provide a bit more info/ color on sites. Also visited too many shops that were not necessary.

Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 15, 2022

Hi Bowie,

Thank you so much for devoting some time to write such a great review.

We are so thrilled to hear that you had a unique and lifetime experience with our company and you enjoyed your trip to the fullest. At Original Travels, we always endeavor to cater to our guests' satisfaction and make their journey with us a memorable one. I will pass on your positive feedback to the staff to push them to keep providing the amazing work and high quality services.

Looking forward to seeing you again in our gorgeous country.

Best,
Abdel

From the moment I started planning this trip ...
Ecuador | Aug 12 - Aug 21, 2022

B
Brad H.
Attleboro, MA | Reviewed on Sep 14, 2022
From the moment I started planning this trip and all the way through to completion, my experience was 5 stars. I travelled with 11 family members to Ecuador (ages ranging from 19 to 86). We E-Biked the streets of Quito, attended cooking classes, travelled and explored the Galapagos on private boats and white watered rafted in the Amazon. We also made chocolate from scratch and ate jungle shrimp (big gnarly slugs). Mathias worked with me at the inception and helped us tailor a trip that... Read more

From the moment I started planning this trip and all the way through to completion, my experience was 5 stars. I travelled with 11 family members to Ecuador (ages ranging from 19 to 86). We E-Biked the streets of Quito, attended cooking classes, travelled and explored the Galapagos on private boats and white watered rafted in the Amazon. We also made chocolate from scratch and ate jungle shrimp (big gnarly slugs).

Mathias worked with me at the inception and helped us tailor a trip that was both action packed and educational. Every detailed was planned and flawlessly executed. We had great accommodations, meals (which I had included) and awesome guides.

My family has gone on trips the last few years (Iceland, Canary Islands, Croatia, etc.) and are not the easiest to please, but everyone commented that this was our best trip yet. Bravo to Matias for the coordination and to all the guides especially Milton.

Hotel Reviews
Kuyana Amazon Lodge
Archidona

Great place. If you want to hear the jungle, this is the place. You are in it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

Very clean and new hotel. Right in the middle of all the action. Great location.

Authenticity & Character
Location
Staff
Owner was very nice and helpful.
Cleanliness & Comfort
La Casona de La Ronda
Quito

Perfect spot right in the action. Too bad we didn't have more time to spend here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rafting Río Jatunyacu
Rafting Río Jatunyacu
Ecuador

A blast. I have rafted many rivers and higher class rivers, but this was by far one of the most fun. Action the whole way!

Quality of Experience
Food
Lunch...tacos excellent!
Guides, Drivers and Staff
Transport
Urban Bike Tour in Quito
Urban Bike Tour in Quito
Quito

Staff was great. Really helpful and fun to be with. E-bike were a blast and we loved every part of this trip.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Nov 09, 2022

Brad,

I want to thank you again for trusting us with the organization of your big family’s trip to Ecuador and the Galapagos Islands!

I’m glad to hear that we could make this a wonderful experience for everyone despite the different capabilities and interests. It’s great to hear that this was the best trip yet, but I hope there are many more and even better trips to come!

I wish you and your family always safe and amazing travels,

Mathias & the Authentic Ecuador team

This was an amazing trip-very authentic experiences.
Portugal | Sep 2 - Sep 13, 2022

N
Nancy M.
Glenview, IL | Reviewed on Sep 14, 2022
This was an amazing trip, Exceptionally well-planned, with all the details accounted for. For the most part, the guides were extremely knowledgeable and a great source of information. The pre-trip material gave many suggestions on things to do on free days and kimkin was extremely responsive when we had questions about logistics, meeting drivers, etc. The places kimkin picked for us to stay were not in the touristy mainstream, which is just what we wanted, so our experience felt very... Read more

This was an amazing trip, Exceptionally well-planned, with all the details accounted for. For the most part, the guides were extremely knowledgeable and a great source of information. The pre-trip material gave many suggestions on things to do on free days and kimkin was extremely responsive when we had questions about logistics, meeting drivers, etc. The places kimkin picked for us to stay were not in the touristy mainstream, which is just what we wanted, so our experience felt very authentic.

The only thing I would say that was a let-down was that there was absolutely no transparency as to pricing, and my sense is that as a result, the mark-up may have been more than the quoted 5%.—I suppose that extra markup is what you pay for local knowledge and a bit of laziness on our part to plan the trip. But all in all, we were very satisfied.

Hotel Review
Loule Jardim Hotel
Loule

What a charming location. Small room, but the staff was very friendly and located on a tiny community square a ten minute walk to the center.

Authenticity & Character
Location
Staff
Very small room
Cleanliness & Comfort
Bigger room
Activity Review
Guided Visit of Évora
Guided Visit of Évora
Portugal

This guide was exceptional, great story teller, knowledgeable about history, local folklore and culture.

Quality of Experience
Guides, Drivers and Staff
Great guide
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 19, 2022

Hi Nancy! Thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover a different Portugal during your trip. Best regards, Bea.

An enjoyable trip of a beautiful country.
Iceland | Aug 25 - Sep 6, 2022

Gary
Gary B.
| Reviewed on Sep 14, 2022
Rinolda knows her home country well. We enjoyed the driving route that she created for us, and the hotels she selected on our behalf were nice. Restaurant recommendations she made were helpful. I would have preferred separate bookings for each couple traveling together, rather than the lead traveler having all bookings in his name. When creating a travel itinerary, I would recommend that she include the tour providers name, phone number, and time and location for meeting with the... Read more

Rinolda knows her home country well. We enjoyed the driving route that she created for us, and the hotels she selected on our behalf were nice. Restaurant recommendations she made were helpful.

I would have preferred separate bookings for each couple traveling together, rather than the lead traveler having all bookings in his name.

When creating a travel itinerary, I would recommend that she include the tour providers name, phone number, and time and location for meeting with the guide. In addition, advance notification of trip cancellations would be helpful.

Our rental car was not equipped with a GPS. A portable GPS was provided at an alternate Eurocar rental site, but the GPS was out-dated. It was challenging to navigate due to the lack of road signs, and a GPS with newer technology would have been beneficial.

The hiking guide and fishing guide were outstanding. They both knew their profession extremely well and were a pleasure to be with.

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lambastadir Guesthouse
Selfoss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur
Authenticity & Character
Location
Staff
The young man at the front desk was especially kind and helpful
Cleanliness & Comfort
Fosshotel Westfjords
Patreksfjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ísafjörður Torg
Ísafjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Laugarbakki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fly Fishing in Golden Circle
Golden Circle

Ari was great and fun to be with. We caught plenty of fish and he handled them carefully and safely released all to the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Gullfoss Waterfall
Gullfoss Waterfall
Iceland
Quality of Experience
Djupalonsandur Black Sand Beach
Djupalonsandur Black Sand Beach
Snæfellsnes Peninsula
Quality of Experience
Saxholar Crater
Saxholar Crater
Snæfellsnes Peninsula
Quality of Experience
Kaldbakur Mountain hike
Kaldbakur Mountain hike
Iceland

Our guide was great and highly professional. He was a wealth of information about the country and culture of Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Viti Crater
Viti Crater
Lake Mývatn
Quality of Experience
Mývatn Nature Baths
Mývatn Nature Baths
Lake Mývatn
Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Golden Circle
Quality of Experience
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Sep 17, 2022

Hi Gary,

Thank you for your feedback, I will definitely try to improve in the future. And I am happy to hear you had a great time!

Best regards,
Rinolda

Honeymoon Bliss in France
France | Sep 2 - Sep 8, 2022

S
Samantha A.
Berkley, MI | Reviewed on Sep 14, 2022
We had an incredible honeymoon, due largely to the expert planning and guidance of Valentine. I am an avid traveler and enjoy putting together adventurous itineraries. However, for this once-in-a-lifetime international endeavor, we're very happy we elicited the assistance of KimKim and local expert Valentine. We appreciated the attention to detail, prompt responses, and personalized experience. Over 7 total days, we spent 2 in Paris, took a train to Reims and spent 1 night, transferred back... Read more

We had an incredible honeymoon, due largely to the expert planning and guidance of Valentine. I am an avid traveler and enjoy putting together adventurous itineraries. However, for this once-in-a-lifetime international endeavor, we're very happy we elicited the assistance of KimKim and local expert Valentine. We appreciated the attention to detail, prompt responses, and personalized experience. Over 7 total days, we spent 2 in Paris, took a train to Reims and spent 1 night, transferred back to CDG to hop down to Nice, and spent 2 days touring Cannes and Monaco. We stayed a bit off the beaten path on the Cote d'Azur in Theoule-sur-Mer which was absolutely beautiful, but you had to pay a hefty price to Uber back down to town. It was peaceful, the infinity pool was nearly private, and the hotel was home to a Michelin star restaurant - so it was wonderful for our honeymoon! Our favorite excursions were the bicycle tour in France, the Champagne tour, tasting, lunch, experience in Reims, and guided history tours of Cannes, Antibes, St Paul de Vance, and Monaco. 2 recommendations: First, we booked our own hotel in the 16th in Paris with Hilton points (free!) with a rooftop view of the Eiffel Tower. The general location was perfect for walking to everything. Second, we asked to leave one afternoon completely free of excursions to relax and enjoy each other's time. This turned out to be some of our best memories. Valentine did an exceptional job of listening to our wishes for the other hotel must-haves (balcony and view) and that really helped make the trip and experience feel very special. Of course, not everything always goes according to plan. Valentine provided us with both daytime and off-hours numbers, and we did utilize the off-hours number when our driver forgot to meet us at the train station. We got hold of someone right away and the issue was resolved promptly. Valentine also checked in with me later that day to make sure we were completely satisfied and enjoying our time. Overall, my new husband and I would definitely recommend KimKim and Valentine (local tour expert for France!) if you want help planning a special international vacation. Merci beaucoup Valentine!

Hotel Reviews
Hôtel Tiara Yaktsa 5* - Relais & Chateaux
Théoule-sur-Mer
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Journey into the Heart of the French Riviera: Eze, Monaco & Monte Carlo
Journey into the Heart of the French Riviera: Eze, Monaco & Monte Carlo
France
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Excursion to Cannes, Antibes & St Paul de Vence
Half-Day Excursion to Cannes, Antibes & St Paul de Vence
France
Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Reims
Free time in Reims
Reims
Short day Family Growers & Lunch
Short day Family Growers & Lunch
Reims

Perrine was an absolute gem and incredibly knowledgeable. She's amazing and made the experience wonderful! Also, lunch was surprisingly comprehensive and delicious! Basically one of the best days ever.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Hidden Paris Bicycle Tour
Hidden Paris Bicycle Tour
Paris

Aaron from Ireland was our guide and he was outstanding!

Quality of Experience
Guides, Drivers and Staff
Skip the line visit of the Louvre with audioguide (tickets only)
Skip the line visit of the Louvre with audioguide (tickets only)
Paris
Quality of Experience
Local specialist: Valentine (Do not use) Julien
Valentine (Do not use)
Valentine (Do not use) Julien
Local specialist in France | Replied on Oct 15, 2022

Bonjour Samantha,
Thank you so much for your lovely feedback. It was a real pleasure to organize your once a life time honeymoon trip! Hope you came back home with a lot of memories.
I wish you a healthy and lovely end of the year. See you soon in France,
Best,
Valentine

Use your time in Ireland wisely
Ireland | Aug 31 - Sep 10, 2022

Ray
Ray M.
Phoenix, AZ | Reviewed on Sep 14, 2022
We feel the last two days of our trip were not productive. We could have gone to Belfast or seen more areas with our time When we returned the car, we thought the charges were prepaid by kim kim. We were surprised to find out that these charges were not included in the package However, when we had an issue at one bed and breakfast, Dean showed up and handed the problem correctly. Ite issue had a great outcome Many of the pages in the itinerary were out of order and some pictures... Read more

We feel the last two days of our trip were not productive. We could have gone to Belfast or seen more areas with our time

When we returned the car, we thought the charges were prepaid by kim kim. We were surprised to find out that these charges were not included in the package

However, when we had an issue at one bed and breakfast, Dean showed up and handed the problem correctly. Ite issue had a great outcome

Many of the pages in the itinerary were out of order and some pictures did not go with the descriptions.

We loved Ireland and felt this was a great way to see the country. Wish we knew more when planning the trip so we could have made better usage of the time we had allocated

Hotel Review
The Grafton Hotel
Dublin 2

Great place to start or end your trip. perfectly situated in the heart of Dublin for theater, pub hopping, shopping, or sightseeing Rooms are small and no bathtubs. Get a high floor due to street noise We thought this hotel had one of the best breakfast offerings Get the coffee in the lobby rather than at breakfast

Authenticity & Character
This is a convenient hotel not meant to be it’s it’s not authentic irish but very convenient
Location
Wonderful location with close by parking
Staff
Very helpful and always on duty
Cleanliness & Comfort
Clean hotel and great pillows
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Oct 12, 2022

Hi Ray

Thank you for the feedback on your trip it will certainly help us on future trips going forward.

I am glad to hear that you enjoyed certain aspect of your trip.

I do apologise about a couple of accommodations you had issues with and our management team have been in contact with them to address those issues.

We hope to welcome you back to Ireland in the future.

Kind Regards

Dean

A really enjoyable and memorable Tour du Mont Blanc
France | Aug 31 - Sep 7, 2022

Pia
Pia L.
Berkeley, CA | Reviewed on Sep 14, 2022
The Tour de Mont Blanc trip we just returned from was really enjoyable.
Julien, who helped us plan the trip was great. Unfortunately he was not available when we replanned the tour after Covid. Julie who took over was initially not on top of the details, like who paid for airport pickups, what hotels we preferred and hiking pole loans. After some emailing back and forth we reached some agreements.
After we arrived in Chamonix Julie and Allibert Trekking responded immediately when we needed...
Read more

The Tour de Mont Blanc trip we just returned from was really enjoyable.
Julien, who helped us plan the trip was great. Unfortunately he was not available when we replanned the tour after Covid. Julie who took over was initially not on top of the details, like who paid for airport pickups, what hotels we preferred and hiking pole loans. After some emailing back and forth we reached some agreements.
After we arrived in Chamonix Julie and Allibert Trekking responded immediately when we needed assistance. There was a mix up with a hotel reservation. They immediately found another better hotel and sent a Taxi for the transport. One of the hotels was an old **( it was clean and functional)
Some of the hotels were better than we expected. So overall we were satisfied. The MonRoadBook app. was great. We also got lots of written information from them.

Local specialist: Julien Hunerfurst

Vietnam Trip
Vietnam | Sep 8 - Sep 12, 2022

Karla
Karla G.
Luxembourg | Reviewed on Sep 14, 2022
Best for people who are looking for customized services, but dont want to search through endless booking portals.
(But of course you pay for that. I had the feeling that most the trips could´ve been arranged by yourself through tripadvisor, but that might be just my case, as I booked only 10 days ahead and its impressive what they put together in that small amount of time.) You still will have plenty of time to do some exploring yourself, which was great. Regarding the Vietnam: the pictures...
Read more

Best for people who are looking for customized services, but dont want to search through endless booking portals.
(But of course you pay for that. I had the feeling that most the trips could´ve been arranged by yourself through tripadvisor, but that might be just my case, as I booked only 10 days ahead and its impressive what they put together in that small amount of time.) You still will have plenty of time to do some exploring yourself, which was great. Regarding the Vietnam: the pictures and offers may vary from the reality as it includes many extern partners, but I had a great time.

Hotel Reviews
Halong Le Journey
Authenticity & Character
Hanoi Boutique Hotel
Hanoi

Loved the overall vibe. Had some minor hiccups (light was damaged in the first room). Bathroom leaked in the second room.

Authenticity & Character
Location
Staff
Very friendly!
Cleanliness & Comfort
Activity Reviews
Disembarking the cruise
Disembarking the cruise
Ha Long Bay

There was no Tai Chi as promised. Also be prepared to check out the room at 10 am (kind of a shame, if you ask me.) Would have loved to stay a little longer to simply relax.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Same bus issue.
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

You will be fine, if you know beforehand that it is very touristy! You will have quite the schedule.

Quality of Experience
Food
Really amazing food.
Guides, Drivers and Staff
Transport
Dont sit in the back seats. Its not made for people with long legs.
Hanoi Sightseeing - Join in tour
Hanoi Sightseeing - Join in tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Hoa Lu & Tam Coc - Joint in tour
Day Trip to Hoa Lu & Tam Coc - Joint in tour
Hanoi

I am not sure that our trip lastes 10.5 hours. But because of the rain we couldnt go on a hike or biking either. But Ninh Binh is certainly beautiful and worth a visit! The boat trip was nice, even if it meant sitting in the rain for 1.5 hr. Hoa Lu was also impressive. Only for stars for me, as I would not recommend the included restaurant. Kinda cold food and very touristy. Would recommend looking around for lunch.

Hanoi Street food walking tour
Hanoi Street food walking tour
Hanoi

Linh and her partner were amazing. You see places you would probably not find as a toruist!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Sep 20, 2022

Dear Karla,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. We work hard on delivering excellent service and memorable experiences for our travelers. Thank you so much for choosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia in the future
Long

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.