Kimkim Trip Reviews

Everything was planned well and met our expectations. Great support while we were in Portugal. Would highly recommend.

Hotel Reviews

Be Poet Baixa Hotel

Lisbon

Wonderful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Noble House

Evora

Beautiful hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Porto Charming Hotel

Porto

Wonderful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Carvi Beach Hotel

Lagos

Amazing restaurant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Excursion to Douro Valley: Wine Tasting & River Cruise

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Porto

Porto

It was fine.

Quality of Experience

Guides, Drivers and Staff

Foodie Experience in Porto

Porto

Good time. Knowledgeable tour guide.

Quality of Experience

Food

Guides, Drivers and Staff

Day Excursion to Viana do Castelo

Porto

Awesome time.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Historic Coimbra

Portugal

Quality of Experience

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Fado Dinner Experience

Lisbon

Quality of Experience

Food

Private Day Excursion: Sintra, Cascais & Estoril

Spain

Amazing day.

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Évora

Portugal

Not a great time.

Quality of Experience

Guides, Drivers and Staff

Catamaran Trip to Benagil Caves

Portugal

So beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

From experience planning family vacations to different countries comes with the usual stresses - much about the destination is unknown, weather, activites, places of interest, hotels! Typically, Costco Travel is our first choice. Norway is a destination that is not served by Costco, which led me to KimKim. The name was weird to take it seriously initially. However, recommendations from the New York Times, BBC, The National Geographic, etc. sealed the deal.

The KimKim portal is very easy to use and has a lot of features that makes exploring and research easy. The chat, call, and collaboration features make it easy for all family members to be view, contribute and be informed about the planning.

Christina, our travel planner was top notch. She was experienced, patient and was ever willing to adjust and refine the trip plan, which we developed over 2 months. She was readily available for phone calls during US daytime, and made recommendations based on our preferences. She planned the entire trip for us, start to finish, and added relevant activities through the entire vacation. Most importantly, she responded very fast and thoroughly, explaining exactly what our different options were throughout our trip. KimKim and Christina made this vacation planning easy and were key to making this as stress free as possible. Based on this experience, I have no doubts that I will be using KimKim for all our future family vacations.

Why Norway? It's not a popular destination like Italy or France! After our visit to Switzerland in 2016, we started researching if there were any countries that matched it's beauty. Started reading about the fjords and the pictures seemed to indicate that Norway would be gorgeous. Subsequent trips to Italy, London, Scottland and Ireland seemed to confirm my family's bias towards Switzerland. We felt that no place could be more beautiful than Switzerland. How wrong were we? Every single part of Norway was absolutely breathtaking, and our entire family was in awe the entire time.

We started our vacation in Bergen, a cute and beautiful, tourist-filled city with amazing food. Christina arranged a 3-hour walking tour with John, who was very pleasant, patient and extremely helpful. He extended the tour to accomodate a brief visit to the musuem, a short coffee break and a visit to the electronics store to buy adapters. John gave us many insights about Bergen and its history that we would have missed if we were on our own.

The ferry ride to Gudvangen via the Sognefjord was absolutely breathtaking. My teenager sons were intially reluctant to ride in a ferry for 5 1/2 hours! By the end of the ride, the family didn't realize how time went by.

Gudvangen: Gudvangen was an amazing place to visit. It almost felt like it was out of a movie. As soon as we got there, we realized we were surrounded by a circular wall of waterfalls, with a singular opening to the Sognefjord. My sons especially loved this place since they got to zipline off a mountain and then subsequently got on mountain bikes and biked down the Nordic mountains. They both said that it was the best experience of their lives. Also make sure you check out the Flam Railway, branded as one of the most beautiful railways in the world. Christina was kind enough to include a visit to the viking village based on my son's request.

Stryn: Stryn was the highlight of our trip. We had a wonderful view of a river flowing to Lake Lovatnet from our hotel room and we even rode on the steepest cable car in the world in Loen!

Christana added a break from activities in Geiranger that the family appreciated. It was easy going and the family had to opportunity to go kayaking in the fjords.

The hotels were all clean and upscale, though the rooms were small by American standards.

Thank you, Christina, and KimKim for helping us make this a memorable vacation. Norway is now our family's favorite place, edging out Switzerland :).

Hotel Reviews

Zander K Hotel

Bergen

Very good lobby, and great/modern rooms, located in central Bergen so you're a walking distance from most attractions and restaurants.

Authenticity & Character

Good lobby

Location

Very close to the port

Staff

They were nice

Cleanliness & Comfort

Nice and modern rooms

Hotell Utsikten

Geiranger

Was a historic hotel and therefore the kids thought it was dated. The garden view was so-so. The fjord view was great, but with the sun up past midnight, the room was hot. The restaurant was upscale, and the staff were friendly and helpful.

Authenticity & Character

Historic

Location

Great view of the fjord

Staff

Friendly, accommodating and helpful.

Cleanliness & Comfort

Gudvangen Fjordtell

Gudvangen

Easily the best hotel in our trip. We had a 2-bedroom cottage that was clean, modern and had amazing views.

Authenticity & Character

Location

Nestled between the mountains - our room's door opened to the view of waterfalls in the mountains!

Staff

Very friendly and helpful.

Cleanliness & Comfort

The rooms were updated and very clean.

Stryn Hotell

Stryn, Sogn og Fjordane

Very modern hotel with beautiful rooms. Balconies overlooking the river was awesome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Voss

Voss

Conveniently located near the station and modern. Single room for the family was cramped - especially the second bed!

Authenticity & Character

Location

Conveniently located overlooking the lake and mountains

Staff

Cleanliness & Comfort

Activity Reviews

Bergen Walking Tour With a Local Guide

Bergen

John was very pleasant, patient and extremely helpful. He extended the tour to accommodate a brief visit to the musuem, a short coffee break and a visit to the electronics store to buy adapters. John gave us many insights about Bergen and its history that we would have missed if we were on our own.

Quality of Experience

Guides, Drivers and Staff

Round Trip on the Flåm Railway: Flåm - Myrdal

Norway

We have had our share of scenic train rides in Switzerland and didn't have much expectations from this ride. Boy, how wrong were we! Breathtaking scenery! The Flam train ride is a must when visiting Norway.

Quality of Experience

Transport

Geirangerfjord Sightseeing Boat Cruise & Independent Fjord Farm Hike

Geiranger

It rained the day of our trip. We had seen much of the fjords when we took the ferry to get to Geiranger. Therefore, this seemed a little redundant, though I understand why people take this ride. We chose to exclude the Fjord Farm Hike because of the rain.

Quality of Experience

Transport

We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel.

Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted.

Great experience all around and I look forward to using Kimkim again for future travel planning

Using KimKim for our summer trip to Greece was quick, simple and we had an outstanding time. Rebecca figured out how to fit in all our desired activities: hiking, islands, mythology and she recommended and reserved some fantastic restaurants. We highly recommend Rebecca and will use her again for our next trip to Greece.

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center!

Trolltunga was spectacular.
I liked the variation in accommodations, from the Trolltunga Hotel, to a more modern "chain" at the Scandic Voss, to the family-run Dragsvik Fjordhotel; the combination of experiences at each was a nice variation, although each were unique.
I endorse each of the experiences we had, and thought that driving through Norway was fairly simple.
Overall, great job, Julia and team.

Hotel Reviews

Zander K Hotel

Bergen

Modern and well appointed. Best for those who travel by train as it's right at the station. Close enough to downtown to make walking easy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Trolltunga Hotel

Odda

great views; a little far from town but not a big deal as we were driving.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Voss

Voss

great for our family of five as we could stay in one room. Modern, clean, and wonderful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dragsvik Fjordhotell

Balestrand

wonderful staff; this is clearly a labor of love for this family. It was comfortable, quaint, but with all the services you'd want.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clarion Hotel Bergen Airport Terminal

Bergen

very nice that we were offered connecting rooms. Clean, with nice restaurant downstairs and great breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Family Rafting

Voss

this is a very basic float - not much white water. I thought the swimming was a nice break from the usual trip. Nice staff.

Quality of Experience

Guides, Drivers and Staff

Transport

Mountain Bike - Voss Forest

Voss

great staff/guide. Wonderful forest trails. A little demanding for little children or those who don't bike much. Our guide was great with varying the experience and I think they could tailor to those who prefer less off-road biking

Quality of Experience

Guides, Drivers and Staff

Transport

Finnafjord Safari by RIB

Balestrand

guide was great; clearly knowledgeable. Appropriate length. Liked the storytelling.

Quality of Experience

Guides, Drivers and Staff

Transport

Sean was absolutely amazing. Very knowledgeable in the history of Ireland, up to date politically, very acquainted with Ireland and areas we were interested in, and very flexible in our day to day schedule. Which made touring the island very pleasurable. Because of his experience and knowledge as a native Irishman, he was able to show us sites and places we would not normally see or visit in a large tour group and was familiar w/ areas to avoid crowds (i.e., Cliffs of Mohr). Sean was also able to provide services such as shopping, local entertainment, dining, etc. that again I felt was above and beyond what he was contracted for. In summary, Sean became a good friend that we hope to see in the future if he visits the US or we visit Ireland, again.

We are so incredibly grateful to Linda for planning us an AMAZING 18 day itinerary through Norway.
She really gave us incredible diversity along our travels- allowing us to see the country from so many points of view!
We came home with so many memories we will cherish forever- and it was so thoughtful how Linda checked in with us along our journey.
Since we went North to South through the country, I thought I would share my favourite stops along the way:
- Honningsvag and Nordkapp: being that North was something we will never forget. Being at Nordkapp on the summer solstice Instantly became a core memory. The midnight sun and the driving were epic!! We would have loved another night here. Our hotel in Honningsvag had a beautiful rooftop terrace.
- The Sami culture park in Karasjok is worth a visit we loved to learn about the culture and driving here we saw SOO many reindeer! We also got to feed some at the nature park right beside our hotel. Be aware that the park is closed on Sundays if you travel there over a weekend. The restaurant there beside the Scandic hotel was one of our favourites of the entire trip!
- Tromso was a lively incredible city with amazing views everywhere you look. The cable car for the midnight sun is a must. We spent quite a bit of time up there. The views were beautiful. Our hotel- Clarion the Edge had the most comfortable bed of the entire trip and I slept so well here.
- Fjaerland: this was HANDS DOWN our absolute FAVOURITE part of our trip! This small village should be visited by anyone going to Norway. Kayaking in the fjord, the floating sauna, the glacier museum and having lunch in front of the glacier left us speechless. We were in love with every minute of being here. 2 nights was the perfect amount of time to see the village and do some activities. A MUST visit for anyone. Fjaerland Fjorstove hotel had the most amazing and friendly staff, the food was great and better yet- learning about the village from the locals was so fantastic.
- Vaerlandet: The next top stop for us on our journey- we enjoyed the island life thoroughly and the hotel was INCREDIBLE. Vaerlandet Havhotell- Elin was Incredible. She was SO nice and accommodating, even letting us do a load of laundry during our visit! The view from our terrace allowed us to fully enjoy sunsets, the breakfast delivered right to your door was great and climbing Alden mountain with a private boat transfer was also a core memory from our trip!
-Flam Railway: an incredible trip not to miss up the mountain with so much beautiful scenery and waterfalls!
-Oslo: We really enjoyed the city vibe of Oslo. There were so many great shops and restaurants here, but we truly wouldn’t have enjoyed Oslo as much if we didn’t have a guided walking tour with our guide STIG! He was AMAZING! Such a cool, laid back guy, who loved being off the beaten path and really made us fall in love with his city. The stories and history he shared made our visit to Oslo so special. Thanks Stig!!!
The opera house is the ideal place to watch the sunset each night and the vintage shops were my favourite!

Thank you Linda and Kimkim for an incredible trip we will never forget. We really felt like we could reach out to Linda for anything- having the best support along our travels. Once again, we are so grateful for you!
We have been telling everyone we know about the incredible service and look forward to using it again in the future!

Love, Natalie & Tyler

Hotel Reviews

Amerikalinjen

Oslo

The rooms here are BEAUTIFUL! The additional touches of robes, slippers, the tech of the digital lights, music syncing, etc made it feel very luxurious. I would absolutely stay here again in Oslo. The breakfast was hands down the best of our trip, with eggs Benedict, omelettes, etc. the location also could not have been any better so close to the train station and we enjoyed hearing live music in the square in front of the hotel most nights!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Alta

Alta

This hotel had the most elaborate breakfast spread of any hotel on our trip! We loved the fresh food options, we slept well here and they even allowed us to do laundry for free! Would highly recommend this hotel- service, location and amenities were great!

Authenticity & Character

Location

In the Center of the city amenities

Staff

Cleanliness & Comfort

Scandic Karasjok

Karasjok

Loved the Sauna, the staff were so nice and helpful, and the restaurant next door was our favourite of our whole trip!

Authenticity & Character

Location

Close to everything- including the reindeer at the nature park! We could see them from our window

Staff

Cleanliness & Comfort

The View Hotel

Nordkapp

The rooms were really nice, the anytime drink machine was great (the choco milk here was my favourite) and the rooftop terrace is stunning!

Authenticity & Character

Location

Incredible views! Living up to its name!

Staff

Cleanliness & Comfort

Clarion Hotel the Edge

Tromsø

This hotel had the most comfortable beds and I slept the best here of any hotel on our trip! The breakfast was great and the staff were very friendly. It’s also so close to a lot of great restaurants and shops!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bergen Børs Hotel

Bergen

The hotel was super nice, the staff was great here- and being that we couldn’t make breakfast either time we stayed here they prepared us a breakfast box and it was delicious. The restaurant is booked super far in advance but luckily the location is great in the centre of town so there are many great restaurant choices around, and even a grocery store right across the street.

Authenticity & Character

Location

Staff

Each time we stayed here the staff brought a kettle to my room for me which I appreciated SO much!

Cleanliness & Comfort

Fjærland Fjordstove Hotell & Restaurant

Fjærland

This was hands down my favourite village we visited on our trip. The staff at this hotel are incredible. The terrace and the room we stayed in had AMAZING views of the fjord and glacier. We would absolutely come back to Norway just to visit here again. We loved the story time about the village before dinner and appreciated the local cuisine!

Authenticity & Character

Loved the old world charm like a bed and breakfast

Location

You will not beat these views!

Staff

SO friendly and we enjoyed hearing about the village from them!

Cleanliness & Comfort

Værlandet Havhotell

Hamna

This hotel is an absolute GEM! Our terrace allowed us to enjoy the sunset fully each night, we loved the breakfast delivered to our door each morning and most importantly- ELIN was SOO nice and accommodating, even letting us do a load of laundry! We were SO grateful to stay here.

Authenticity & Character

Location

Staff

Elin you rock! Thank you for your kindness and generosity!

Cleanliness & Comfort

Activity Reviews

Oslo City Walk with a Local

Oslo

STIG!!! He was THE BEST! We truly enjoyed our walking tour with Stig so much- it was one of the highlights of our trip. He is such a cool, laid back person with a love for his city that was infectious. We thoroughly enjoyed learning about the history, the great tips on bars, restaurants and shops and just the company of this amazing human. We truly would not have discovered so many of the places Stig took us if it weren’t for our tour. Thank you Stig for your time, your company, your love for what you do and for making us fall in Love with Oslo! Xo

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak in Fjærlandsfjord

Norway

This experience was one of the highlights of our entire 18-day trip. Our guide was incredible, and we enjoyed hearing about the village during our time together. It almost feels surreal on the water- everywhere you look you feel like you are in a postcard or painting. When we turned around to go back- the moment of seeing the glacier and the view change was so beautiful. Thank you for such a lovely experience- we will cherish that forever!

Quality of Experience

Guides, Drivers and Staff

Our guide (I’m so sorry I forget your name!) was incredible and told us such cool history and information about the village!

Transport

We walked 2 minutes from our hotel to get there! :)

Floating Sauna

Norway

WOW this experience was amazing. You just cannot beat the peace you feel from feeling relaxed in there and seeing the gorgeous views. Omg the glass was so clean my pictures turned out amazing from here! We jumped into the fjord to cool down- and it was COLD! The water was 8 degrees haha but it felt fantastic. This is a MUST DO activity!

Quality of Experience

Guides, Drivers and Staff

Transport

I wish we had more time to spend in Jordan - it is a wonderful country full of amazing people and sites to visit. Our guide Ali, and driver, were both wonderful and made it possible for us to visit Petra and Wadi Rum easily and enjoy every minute of the short time we had.

My husband and I fulfilled a bucket list wish by booking a month long trip through Morocco with KimKim. It was a month filled with marvels, adventures, and meeting many hospitable, welcoming, kind, and generous people of Morocco. It exceeded all our expectations. The local agency that KimKim contracts with is Morocco Off the Beaten Track. Yassine (from MOBT), Louis (from MOBT, and I laid out the initial plan and went back and forth perfecting it until we were all satisfied. Their advice and guidance were critical to the outcome. Then, the hero of our story, Hassan picked up the baton. He executed the plan which included selecting and booking accommodations, driving us throughout the country, tour-guiding from the driver seat, and advising us on everything we needed to know while we were there. We visited Casablanca, Rabat, Tangier, Chefchaouen, Fez, Sefrou, Merzouga, Ouarzazate, Ait Ben Haddou, Marrakech, and Essaouira. There were highlights in each of these places, but I will limit this to our absolute favorites: meeting wonderful people in every town, the beautiful blue medina of Chefchaouen, experiencing a Hamman, the artisan capital of the world and oldest medina in the world (Fez), visiting with Hassan in his home town of Sefrou, the camel ride to luxury camping in the Sahara, the "camping" itself, ATVing (they call the ATVs "buggies") in the Sahara, the tours of Atlas Studios in Ouarzazate and of Ait Ben Haddou where so many movies and tv shows have been filmed, and a balloon ride with our entire family who joined us in Marrakech for the final week. Hassan was with us every step of the way, ensuring smooth traveling, wonderful restaurants, and a truly unique and authentic Moroccan experience. I caution any westerner against driving in Morocco. Between crazy drivers, different norms, masses of helmetless groups on scooters and bikes, and pedestrians crossing streets unexpectedly, it is really critical to have an experienced, professional driver. Hassan was truly the best and made our trip magical. Thank you, Hassan!

Fantastic Trip! Overall we really enjoyed our experience. The hotels were all very good (especially the one in Rovinj), the transportation between each location was pretty seamless. The tour guides were all generally very good. Our local specialist, Anna-Maria, had good advice about how to maximize our time and was always available and responsive (including on weekend nights) when we needed her during our trip. I would recommend using this service to my family and friends!

Valentine helped us a wonderful trip to France. She made suggestions for itineraries, tours, hotels--everything. She was responsive and communicative. Kimkim made traveling stress free.

Hotel Reviews

Hôtel Dieu Intercontinental

Marseille

Nice hotel but larger and more commercial feeling. If you want big and modern inside this hotel is great, but if you are looking for charm, I'd look elsewhere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa Victoria

Nice

This place was lovely. The outdoor garden was so fantastic and a highlight. The staff was so friendly and helpful. We would go back in a second.

Authenticity & Character

Location

Not close to the older part of Nice. We did a lot of walking to get to our hotel

Staff

Mariann was amazing

Cleanliness & Comfort

Mas Valentine

Saint-Rémy de Provence

This hotel is a winner. Beautiful, charming and run by Mariann-who is the best part of the hotel. She is a treasure. We'd go back in an instant.

Authenticity & Character

Just beautiful. Pool is an oasis. Rooms are charming.

Location

Not right in the town but five minute drive away.

Staff

Mariann is a treasure. She was so nice and helpful--all the guests loved her

Cleanliness & Comfort

Le Square Louvois 4*

Paris

Well located near the Opera and Place Vendome, this was a very nice hotel.

Authenticity & Character

Modern and chic

Location

Right near a metro stop and easy walk to many wonderful shopping sight seeing areas

Staff

Cleanliness & Comfort

Rooms are quite small for the price

Activity Reviews

Cruise in the Calanques - Max 12 people on board

France

Great trip! 3 hours and you see things you couldn't see otherwise. We were helped by great weather-but this is a wonderful way to see Les Callanques

Quality of Experience

H

Guides, Drivers and Staff

Transport

Art, Architecture & Wine: A Provencal Journey at Chateau la Coste

Aix-en-Provence

Interesting but it was blazing hot, really too hot to be outside, and it's a lot of walking. Beautiful grounds, but not as interesting as I would have thought

Quality of Experience

Guides, Drivers and Staff

Transport

Stroll in the Alpilles and visit of the Carrières de Lumières by electric bike

France

Absolutely great way to see this area of France. I'd recommend this to everyone.

Quality of Experience

Guides, Drivers and Staff

Transport

A Taste of Avignon

Avignon

This was a good tour because we only had the morning to spend in Avignon and Simon was a great tour guide for the area, using food as a starting point for his stories.

Quality of Experience

Guides, Drivers and Staff

Transport

N/A

Josee spent a lot of time with me before we had the travel plan finalized. She is very professional and details oriented. Everything is perfect. The locations of the hotel at Paris and Nice are great Both are in the center of cities and close to metro stations. The day trips are well planned and they are small group tour which is about 8-9 people. The drivers are very nice and always on time. We had a great time in Paris and Nice. Thank you Josee!

Hotel Reviews

Hotel Amiral Fondary

Paris

Nice and clean. Great location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Feel Home Assalit

Nice

In the center of Nice. Close to grocery stores.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day-trip to Versailles: Palace & Gardens with audioguide + Round-trip transfers

Paris

This is the only big group tour, but we don’t mind.

Quality of Experience

Guides, Drivers and Staff

Transport

Skip the line visit of the Louvre with audioguide (tickets only)

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Eiffel Tower Summit Ticket

Paris

Very crowded.

Quality of Experience

Guides, Drivers and Staff

Transport

Best of the French Riviera

Nice

Small group tour and you got to see a little bit of everything.

Quality of Experience

Guides, Drivers and Staff

Transport

Gorges of Verdon and Fields of Lavender Tour

Nice

Quality of Experience

Guides, Drivers and Staff

Transport

Boat to Sainte Marguerite Island (îles de Lérin)

France

Quality of Experience

Guides, Drivers and Staff

Transport

Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced zip-liners, and had the most breath taking zip lining of our lives at Selvatura Park in Monteverde. Our night/nocturnal canopy forest walk and lastly our Catamaran tour with Planet Dolphin. We loved all the people we interacted with throughout our trip, the drivers, hotel staff, etc. , they were most welcoming and warm. I have never used travel planning/agent services before, and I won’t travel without them again!! Thank you so much for the wonderful experiences - everything was taken care of for us from door to door. I cannot recommend your services enough - I will most definitely use your services again. Thank you, thank you, thank you! Pura Vida!!

Hotel Reviews

Parador Nature Resort & Spa

Manuel Antonio

Quaint, gorgeous views, amazing staff.

Authenticity & Character

Location

Views - the small windy road leading to it was only downfall.

Staff

Cleanliness & Comfort

Turn down service!!!

El Establo Mountain Hotel

Monteverde

The property is so vast - as are the rooms, which is a good thing, and buildings, but very dim and dark. The staff was wonderful. Gorgeous views!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

More lights in rooms, and more seating in rooms as they are huge but there was only one chair! Carpet needed a change. It really just needs a facelift on the inside of the rooms - but tons of space for the family!!

Tabacón Thermal Resort & Spa

Fortuna

First class all the way. Loved the modern feel of the rooms, the hot springs were the best, and the restaurants simply delicious! Small and inviting, you feel like you’re in your own corner of the jungle.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Selvatura Park Self-Guided Hanging Bridges & Zip Lining

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

El Silencio Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Franklin, our guide was the best!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Excursion at the Wildlife Refuge in Monteverde

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Adventure with Snorkeling

Manuel Antonio

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marina was extremely helpful throughout the entire process of booking the trip, to answering questions during our trip and ensuring that any problems were promptly addressed. She helped me plan an unforgettable trip for my children and I. Some of the highlights were the culinary experiences in Barcelona and Lisbon , Montserrat, day trip to Fatima, Nazare & Obidos, olive oil estate, & trip to Douro Valley. We had amazing guides at each stop. If you’re planning a trip to Spain or Portugal, you must give Marina a call. Thank you, Marina!

Robi planned the perfect trip. Our family was able to see the town where my Father was born and the sorrow ding towns where he frequented.
Bruno (Our Tour guide) not only did his homework on my Fathers Birthplace and Church where he was baptized but took us to 15 towns in 7 days.
He was pleasant, educated, knowledgeable and funny.
My family will never forget this trip.
I recommend both Robi and Bruno highly!

What began as panic and inability to plan our family vacation in a timely manner, turned into a great blessing. Bea was so helpful and easy to work with, she helped us create a trip to remember! In Portugal, we started with a great tuk tuk tour and then Elsa, who showed us local treats! Our most favorite was touring Sintra with Nuno who was a perfect mix of guide and friend and we had the most wonderful lunch and day of exploring. In Barcelona, Dani was amazing- took us all by surprise with his knowledge and love for the city and sport, Camp Nou was even amazing for our son who cares nothing about soccer! But really, every guide and activity planned were fantastic. On our last day, Nuria was kind and flexible and able to change our tour plan without any sign of concern. We had a wonderful day to Girona and Tossa de Mar. Whatever hiccups occurred were easily solved by Bea and Marta. Our accommodations were great and conveniently located, though having now seen the city, I will opt to stay closer to Gothic area In Barcelona in the future. We had a great mix of activity and downtime with suggestions to fill in the gaps. I have already recommended to friends and will continue for many years to come. Very sincere thanks from our entire family.

Hotel Reviews

Vincci Baixa

Lisbon

Unassuming and lovely. Modern accommodation very well located. Excellent breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Regina

Barcelona

The lobby area especially roomy and beautiful. Rooms are modern and simple. Lovely staff and breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Day Excursion: Sintra, Cascais & Estoril

Spain

The whole day was perfect and a real highlight. Beautiful sights and Nuno was wonderful to spend the day with ensuring we got the best of the best!

Quality of Experience

Guides, Drivers and Staff

Nuno was incredible

Transport

Privately Guided Visit of Gothic Quarter, F.C. Barcelona & Camp Nou Stadium

Barcelona

What an amazing way to better understand the heart and spirit of the city. Even if you are not a soccer fan, seeing the history of this team and it's detriment to the people was beautiful. Truly more than a team.

Quality of Experience

Guides, Drivers and Staff

Dani was amazing. My 17 year was stuck to his side the whole time.

Transport

Private Lisbon Roots, Food & Cultural Walk

Lisbon

A schedule misunderstanding changed our restaurant options, but Elsa was great and we had a lovely evening together.

Quality of Experience

Food

Guides, Drivers and Staff

Elsa was fantastic! Lovely and very knowledgeable

Transport

Day Excursion to La Garrotxa & Besalú

Spain

We did not take this trip- instead to Girona and Tossa de Mar. Ultimately we did not want to spend this much time in the car on our last day and right before a 9 hour plane trip the following morning. Recommend for sure, but better to have a free day afterwards.

Quality of Experience

Guides, Drivers and Staff

Nuria was lovely and her flexibility was much appreciated!

Transport

Andres helped us book an incredible trip. We enjoyed every minute, and it was the perfect combination of activities for adults and children. The accommodations were fantastic and the activities were so much fun. It was wonderful. I will definitely use Kim Kim again!

First off, having a great guide on the trip made all the difference. Our guide Hassan Amraoui was also our excellent driver in a clean and safe coach for our private tour. We organized a custom itinerary with Megan, who was extremely communicative and helpful in the planning process. We had seven days, exploring Casablanca, Rabat, Fes and Chefchaouen. We can't wait to come back and explore Marrakesh and the Sahara one day, inshallah!

Hassan's unique insights into Berber and nomad culture gave us an edge in exploring the country. He was knowledgeable about all aspects of Morocco and easily convinced us to return for a future adventure. Courteous, patient, and always timely, we could rely on Hassan the entire trip to take care of any need. On our last day, we regretted not buying saffron when we had a chance so Hassan went to a local market to buy some for us so we wouldn't be disappointed. This kind of service was above and beyond our expectations.

Activity Review

Akchour Falls from Chefchaouen

Chefchaouen

Hidden gem! Make sure to bring a swimsuit

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful family trip to Greece! Eleni was very helpful and responsive when booking the trip. We enjoyed all of the private tours that were booked. My family truly had an experience of a lifetime. We especially enjoyed the farm tour in Santorini (Ana did a wonderful job during our cooking class and farm to table meal) and the catamaran tour in the caldera. Petit Palace was incredible and service was excellent. The only feedback I would give is just have the travel team confirm with vendors/ restaurants when costs are included. There was a little confusion at one of the restaurants about if it was pre-paid or not. Overall a wonderful trip. Thank you!