Kimkim Trip Reviews

4.8
Based on 19,748 ratings
Read 19,748 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Don’t hesitate to book with Koon Travels.
Sri Lanka | May 2 - May 10, 2023

Cenker
Cenker C.
Turkey | Reviewed on May 11, 2023
Srilanka is a perfect destination; combining nature, beach, cultural sightseeing with people welcoming you with smiling faces. Dhanushka put together a tailored tour helping us out until and after the booking for a great honeymoon vacation. A special mention also goes to our driver, Kapila -a true gentleman and the best chaffeur/guide. He looked after us and watched out for our well-being throughout the 10 day period. He was always on time and ready when needed. Would definitely recommend. Read more

Srilanka is a perfect destination; combining nature, beach, cultural sightseeing with people welcoming you with smiling faces. Dhanushka put together a tailored tour helping us out until and after the booking for a great honeymoon vacation. A special mention also goes to our driver, Kapila -a true gentleman and the best chaffeur/guide. He looked after us and watched out for our well-being throughout the 10 day period. He was always on time and ready when needed. Would definitely recommend.

Activity Reviews
Safari in Udawalawa National Park
Safari in Udawalawa National Park
Sri Lanka

Was not lucky to see a leopard in the safari; but an overall satisfactory experience. Close encounters with a lot of elephants, crocodiles and many types of birds.

Visit to Peradeniya Botanical Garden
Visit to Peradeniya Botanical Garden
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Diyaluma Waterfall
Hike to Diyaluma Waterfall
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on May 11, 2023

Hello Cenker & Gozde,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

I don't plan on using a travel company again.
Italy | Apr 28 - May 7, 2023

Jen
Jen R.
San Diego, CA | Reviewed on May 10, 2023
I would have chosen a different hotel in Amalfi. The beds were uncomfortable and the room was warm at night. It was not comfortable to sleep there. I was unhappy with the customer service with the vespa tour company. The tour started late, the restaurant we went to at the end of the tour was not very good. I would have preferred to pick a restaurant in Sorrento. The tour guide, Leonardo, cut our tour short at the Vatican. He thought it was 3 hours when it was 4 hours. I would have preferred... Read more

I would have chosen a different hotel in Amalfi. The beds were uncomfortable and the room was warm at night. It was not comfortable to sleep there.

I was unhappy with the customer service with the vespa tour company. The tour started late, the restaurant we went to at the end of the tour was not very good. I would have preferred to pick a restaurant in Sorrento.

The tour guide, Leonardo, cut our tour short at the Vatican. He thought it was 3 hours when it was 4 hours. I would have preferred to stay in the Vatican longer because it was rushed.

This was my first trip using a travel company. I've traveled to Europe before and planned everything myself. I don't plan on using a travel company again.

I do appreciate that when we had issues during the trip, Jessica was helpful to get things fixed. However, I think these issues would not have happened if I had planned everything on my own.

Hotel Reviews
Hotel Carnival Palace
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bussola
Amalfi

Uncomfortable beds and the temperature in the rooms are warm at night. I would not stay here again. The location was gorgeous and the breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Get better mattresses
Bettoja Hotel Mediterraneo
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome

I would have loved to spend more time at the Vatican...our tour was cut short because the tour guide mistakenly thought it was 3 hours instead of 4 hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Capri Boat Tour and Blue Grotto
Private Capri Boat Tour and Blue Grotto
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Vespa tour along Sorrento Coast and Positano
Vespa tour along Sorrento Coast and Positano
Amalfi Coast
Quality of Experience
Food
Pick a restaurant in Sorrento or let us choose a restaurant instead.
Guides, Drivers and Staff
Transport
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

Nico was a great tour guide. He took great pictures and gave us a lot of cool info about Venice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 12, 2023
Dear Jennifer,
Thank you for taking the time to leave us a review.
However, your feedback leaves us a little confused considering that, a few days ago, you left a 5-star review.
As for the hotel in Amalfi, we didn’t know anything about your room being too warm or about the mattress, but you could have informed the hotel staff, or even better, my colleague at the Customer Care. As you experienced, she responded promptly to any requests or situations where her help has been necessary. The... Read more

Dear Jennifer,
Thank you for taking the time to leave us a review.
However, your feedback leaves us a little confused considering that, a few days ago, you left a 5-star review.

As for the hotel in Amalfi, we didn’t know anything about your room being too warm or about the mattress, but you could have informed the hotel staff, or even better, my colleague at the Customer Care. As you experienced, she responded promptly to any requests or situations where her help has been necessary.

The Vespa tour started late because of the rain, as you already know, so it was postponed due to circumstances beyond our control.

Your Vatican Tour did last 4 hours. Your guide Leonardo provided a longer tour that took you even to Piazza Navona.

However, we’re glad to know that you appreciate the help of our colleague Jessica, who did her best to fix things promptly!

I wish you all the best,
Maria Grazia

Romatic Vietnam and Cambodia
Vietnam | Apr 29 - May 9, 2023

F
Filipe S.
Dayton, OH | Reviewed on May 10, 2023

Vespa Tour was a highlight.

Tim with Renea cruises and Tony in Hoi An were amazing guides.

Over all the experince surpassed our expectations. It was a great trip.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 11, 2023

Dear Filipe,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!

Best regards,
Hien

Luis was wonderful!
Spain | Apr 19 - May 1, 2023

C
Connie R.
Long Beach, CA | Reviewed on May 10, 2023

Luis was wonderful and set up a fantastic trip through Spain for us. He checked in every few days to assure that all was going well, which we appreciated. There were some drivers to meet us at various train stations that we could not find, but Luis was very responsive to our calls. All in all, Luis was wonderful!
Connie Rubsamen

Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on May 11, 2023
Dear Connie, Thank you for sharing your feedback with other travelers about your trip. I really appreciate it. The complete feedback Chip sent me is very useful and I can thank it enough because I can talk to all of my providers about things to improve and things that are great. For instance, we'll try to have a better way to connect with travelers when there's a transfer involved. Anyway, I am sure you have felt safe and accompanied during all your trip and I have been able to solve these... Read more

Dear Connie,

Thank you for sharing your feedback with other travelers about your trip. I really appreciate it. The complete feedback Chip sent me is very useful and I can thank it enough because I can talk to all of my providers about things to improve and things that are great. For instance, we'll try to have a better way to connect with travelers when there's a transfer involved. Anyway, I am sure you have felt safe and accompanied during all your trip and I have been able to solve these small delays im meeting your drivers within minutes. I hope we can keep in touch and maybe plan your next adventure in Spain or Portugal. Have a great year ahead!

Luis

Wonderful Morocco
Morocco | Apr 27 - May 8, 2023

Nisah
Nisah M.
Peachtree Corners, GA | Reviewed on May 10, 2023
From the beginning of planning this trip, Yassine (our trip coordinator) was a huge help. We were able to tailor our trip to our interests and experience unique adventures that we will never forget. Yassine was able to listen to our desires, make great recommendations, and explain the small nuances that really helped up navigate another country and be prepared for all of our events. Our private driver, Hamza was along with us for the entire 12 days. This was a first time experience for us... Read more

From the beginning of planning this trip, Yassine (our trip coordinator) was a huge help. We were able to tailor our trip to our interests and experience unique adventures that we will never forget. Yassine was able to listen to our desires, make great recommendations, and explain the small nuances that really helped up navigate another country and be prepared for all of our events.

Our private driver, Hamza was along with us for the entire 12 days. This was a first time experience for us with an international trip, and how amazing it was. He was not just a driver, he was a point person that was able to help with any in country concerns/accommodations. He went out of his way to make sure all of our needs were met, we really felt taken care of while he was with us. Even more so, we got to know him over the 12 days of our vacation and we truly felt like we made a friend in Morocco. We know that our trip was so special with many thanks to Hamza.

We also had amazing tour guides during this trip, I’d especially like to mention that Hamid (our guide in Fez), and Hassan (our guide in Marrakech), were both knowledgeable, friendly, and of great assistance with navigating not just the medinas, but the culture in Morocco. If we told them there was something we were interested in purchasing, they both really went out of their way to help us with finding high quality products and with the negotiation process that many vendors use.

I loved every part of this trip, I have built memories and relationships that I will never forget. I am so grateful to Kimkim for being a company that I trust (as I’ve worked with Kimkim 2 times in the past) and offering me access to these wonderful experiences.

Hotel Reviews
Riad Mayfez Suites & Spa
Fes

The hotel was luxurious yet homey, with a huge room and enormous balcony. Breakfast was standard Moroccan fare.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

The hotel was quaint and homey, with a beautiful upstairs patio area. Unfortunately, we didn't stay long enough to comment on the food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

The campsite was beautiful and the camelback ride was majestic. Accommodations were nice considering it was in the middle of the desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Spice
Marrakech

The staff here really make a difference! They are very willing to help and make recommendations in the complex Medina of Marrakesh. This hotel provides an app on your phone that allows you to navigate the Medina without needing WiFi or data. This live map helps you get to and from the riad with ease, find trusted vendors, and great restaurant recommendations. I wish all overseas accommodations were this innovative!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise of Silence
Ait Ben Haddou

This was a really unique accommodation, it had a very authentic and traditional vibe. The staff were very friendly and a huge compliment to the chef. The meals provided here were hands down some of the best we had in Morocco! The name, Paradise of Silence, is very fitting. This place is tucked away in a way that helps you feel connected to nature while in comfort. You really did get to hear all the sounds that you never noticed before, from the wind to the trees, it was just magical.

Authenticity & Character
Location
Great views
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class
Traditional Cooking Class
Morocco

Our chef during this class was amazing! She was a great teacher, very playful and friendly. It was a great experience to learn how to cook traditional Moroccan food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

We visited a mosque, a must-see for visitors due to its beautiful architecture and rich history.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ourika Valley: Hike to a Waterfall
Day Trip to Ourika Valley: Hike to a Waterfall
Morocco

We ended up not doing the hike due to being tired from the trip. I would suggest providing more information on difficulty levels and distances for hikes in the future.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

The timing of the camel ride and overnight stay was perfect to avoid the extreme heat. It was a pleasant and memorable experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on May 20, 2023
Dear Nisah! Thank you so much for taking the time to share your wonderful feedback about your recent Morocco trip. I'm thrilled to hear that I was able to be of great help throughout the planning process and tailor the trip to your interests, allowing you to experience unique adventures that will be cherished forever. It was a pleasure to listen to your desires, provide recommendations, and explain the nuances to ensure seamless navigation and preparedness for your events. I'm delighted to... Read more

Dear Nisah! Thank you so much for taking the time to share your wonderful feedback about your recent Morocco trip. I'm thrilled to hear that I was able to be of great help throughout the planning process and tailor the trip to your interests, allowing you to experience unique adventures that will be cherished forever. It was a pleasure to listen to your desires, provide recommendations, and explain the nuances to ensure seamless navigation and preparedness for your events.

I'm delighted to hear that our private driver, Hamza, made a significant impact on your trip. Hamza s great and he always goes above and beyond to our travelers feel well taken care of during their journey. I believe that building relationships is an essential part of the travel experience, and it warms my heart to know that you felt like you made a friend in Morocco through your interactions with Hamza. I'll be sure to convey your heartfelt appreciation to him.

Additionally, I'm thrilled that our tour guides, Hamid in Fez and Hassan in Marrakech, made your journey even more memorable. Their knowledge, friendliness, and assistance in navigating the medinas and Moroccan culture are invaluable. It's wonderful to hear that they went out of their way to help you find high-quality products and navigate the negotiation process. I'll personally convey your gratitude to both Hamid and Hassan for their exceptional service.

I'm truly grateful to have been part of your trip. It's our commitment to deliver exceptional experiences and create lasting memories for our travelers. Thank you for choosing us as your travel partner.

Once again, thank you for your kind words and for choosing us. It has been a pleasure assisting you, and I look forward to the opportunity to work with you in the future and create more wonderful experiences for you. Please stay in touch!

Fabulous Mexican holiday
Mexico | Jan 11 - Jan 22, 2023

R
Rowena I.
Australia | Reviewed on May 10, 2023
We had a fabulous time with a wonderfully planned trip that exceeded our expectations. It was well paced, varied and covered things of interest for all the family. Would highly recommend. Read more

We had a fabulous time with a wonderfully planned trip that exceeded our expectations. It was well paced, varied and covered things of interest for all the family. Would highly recommend.

Hotel Reviews
Histórico Central Mexico City
Mexico City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Balam
Merida
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheets were dirty, air conditioning did not work, lock on door did not stop strangers entering the room, safe locked our passports inside.
El Mesón del Marqués
Valladolid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Jacinta Guest House
Del Carmen, Coyoacán, Ciudad de México
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Don Diego
Tulum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Mayan  Dinner
Traditional Mayan Dinner
Mexico

Amazing experience, one of the highlights of our trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
City Tour of Merida: The White City
City Tour of Merida: The White City
Mérida

Great local knowledge, well paced and highly enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Peaceful Yokdzonot Cenote
Immerse Yourself in the Peaceful Yokdzonot Cenote
Mexico

The cenotes we went to were so breathtaking and amazing to swim in. They were some of the highlights of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!
Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!
Mexico

Fabulous experience in an amazing part of the world.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Casa Azul Museum
Explore the Casa Azul Museum
Mexico City

This was very crowded, photographs were not allowed and we had little time here as our guide did not turn up so we had to rush through in 20 minutes. As guides are not permitted in the house and he had little knowledge of Frida Kahlo the guide did not add much to the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Teotihuacán by bike, a unique archaeological experience
Discovering Teotihuacán by bike, a unique archaeological experience
Mexico City

Wonderful authentic experience, getting to see an amazing site from a different perspective

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Float the Canals of Xochimilco in a Wooden Trajinera
Float the Canals of Xochimilco in a Wooden Trajinera
Mexico City

It was great to see Xochimilco but the guide added very little to the experience.

Quality of Experience
Guides, Drivers and Staff
Knowledge about what we were seeing
Transport
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City

We did not see most of the things that were promised in this tour and ended up doing it ourselves on our spare day. The guide told us things that we found out were not true. There was no guide to the gastronomy of Mexico City and we were not taking on a walking tour of the main part of the city.

Quality of Experience
Go to the sites that were advertised
Guides, Drivers and Staff
Understand the itinerary that was planned
Transport
Rio Secreto: The Mayan underworld
Rio Secreto: The Mayan underworld
Cancún

Great experience in a very popular attraction. Our only disappointment was not being able to take photographs and having to buy exorbitantly priced commercial ones.

Quality of Experience
Guides, Drivers and Staff
Transport
Look for spider monkeys in Punta Laguna
Look for spider monkeys in Punta Laguna
Nuevo Durango

Fabulously varied experience within a short space of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Cancún

Absolutely wonderful experience of an amazing part of the world - relaxing, informative and unique

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coba and the sacred Mayan roads
Coba and the sacred Mayan roads
Cobá

Great cycling around a breathtaking area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisol Herrera

We had a marvelous time on our tour of Morocc...
Morocco | Apr 28 - May 8, 2023

hector
hector l.
Los Angeles, CA | Reviewed on May 10, 2023
We had a marvelous time on our tour of Morocco. The driver kalil who was with us during our stay was Amazing. He was very professional, patient protective and fun. On every stop we had local guides who were knowledgeable and made the stops interesting. We were 4 travelers really enjoyed our trip in a private comfortable air-conditioned van.We had lots of room and we managed to stop at several places we liked along the way. Overall great tour. I Would recomend a few things for potential... Read more

We had a marvelous time on our tour of Morocco. The driver kalil who was with us during our stay was Amazing. He was very professional, patient protective and fun. On every stop we had local guides who were knowledgeable and made the stops interesting. We were 4 travelers really enjoyed our trip in a private comfortable air-conditioned van.We had lots of room and we managed to stop at several places we liked along the way. Overall great tour. I Would recomend a few things for potential tourists. Don't stay at the gorge unless u plan to hike . I would have driven straight to Benn Haddou a wonderful place with great Riad and or an extra day at a road in the Atlas.mountains.or. Marrakesh.the coolest city in Morocco.

Hotel Review
Lina Ryad & Spa
Chefchaouen

Great room and courtyard. Nice breakfasts.the staff very friendly and helpful.

Authenticity & Character
Really cool Riad
Location
So close to old Medina
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on May 29, 2023
Hi Hector, Thanks a lot for leaving this motivating and positive feedback. It has been a great pleasure working with you and offering you this beautiful experience. Your patience during the Covid period and your willingness to make your trip with us are priceless and highly appreciated.
I'm also glad to hear you enjoyed all the services we included in your travel experience. All our suppliers will be more than happy to read your valuable review. I wish you had more time to explore more...
Read more

Hi Hector,

Thanks a lot for leaving this motivating and positive feedback.

It has been a great pleasure working with you and offering you this beautiful experience. Your patience during the Covid period and your willingness to make your trip with us are priceless and highly appreciated.
I'm also glad to hear you enjoyed all the services we included in your travel experience. All our suppliers will be more than happy to read your valuable review. I wish you had more time to explore more locations around the country.
Wishing you all the very best and look forward to working with you again in the near future!
Best,
Hakim

Johannesburg
South Africa | Apr 20 - May 8, 2023

Judy
Judy T.
Saint George, UT | Reviewed on May 09, 2023
The guides we had in Johannesburg and Stellenbosch were all excellent. Itu was our guide for Soweto and the Apartheid Museum. He gave us a very clear picture through his eyes and experience that was both informative and emotionally moving. Mthandeni, who took us to Pretoria and the Cullinan Diamond Mine was also very thorough and had interesting things to share with us. Craig with Capey Tours was a fun guide for the wine country. He captured our idea of how we wanted to experience that. He... Read more

The guides we had in Johannesburg and Stellenbosch were all excellent. Itu was our guide for Soweto and the Apartheid Museum. He gave us a very clear picture through his eyes and experience that was both informative and emotionally moving. Mthandeni, who took us to Pretoria and the Cullinan Diamond Mine was also very thorough and had interesting things to share with us. Craig with Capey Tours was a fun guide for the wine country. He captured our idea of how we wanted to experience that. He was also very helpful (and flexible) in helping us arrange for wine shipping.

On the downside, I feel that there were some definite glitches with Moafrika, the agent in Johannesburg. Let me be specific: Itu was supposed to take us to Lebo’s for dinner after our Soweto tour. The address he was given was incorrect. We searched and finally found Lebo’s, but they had no booking for us. This was a dinner that was included in the price of the tour. We went back to the hotel and settled for UberEats. We were supposed to have a private driver for the trip to Pilanesberg, but were on a crowded bus with 20+ people. Lucy did arrange for a driver to pick us up after the game drive.
Finally, there was to be an airport transfer for the other couple joining us. They waited half an hour at the airport and finally called an Uber to get to the hotel.

I say all this not to be critical of Lucy at all. She was very responsive. I just feel that there needs to be better communication of expectations to Moafrika.

Hotel Review
Capital on Bath
Johannesburg
Authenticity & Character
Location
Staff
Friendly, responsive.
Cleanliness & Comfort
Activity Reviews
Ultimate Pilanesberg Open Vehicle Day Tour
Ultimate Pilanesberg Open Vehicle Day Tour
South Africa

There was supposed to be a private driver. We were on a bus with 20+ people.

Dinner at Lebo's
Dinner at Lebo's
South Africa

Did not happen.

Full Day Soweto & Apartheid Tour
Full Day Soweto & Apartheid Tour
Johannesburg
Quality of Experience
Food
Dinner was supposed to be provided and guide did not have the correct information
Guides, Drivers and Staff
Transport
Khayamandi Township Tour
Khayamandi Township Tour
South Africa

We toured Lange. The local guide was very gracious and gave us a complete look at life in the township.

Full Day Boutique Winelands Tour
Full Day Boutique Winelands Tour
South Africa

Meeting wine makers at each of the farms was a great experience.

Private Transfer O.R Tambo Intl Airport to Hotel
Private Transfer O.R Tambo Intl Airport to Hotel
Johannesburg

Connection between driver and client was not made. There was a 30 minute discrepancy in the time of arrival that I tried repeatedly to correct. This may be the reason the driver was not there.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on May 13, 2023

Good day Judy
We appreciate every bit of feedback that we receive, we have noted your disappointment with services in Johannesburg and we are working with our partners to rectify and perfect this so that guests have the ultimate holiday.

I am pleased to hear that overall you had a wonderful experience, and it is my first and only priority when I have a guest on the ground to make sure they are happy so I am that I was able to help and that you were satisfied with my service.

Many thanks for joining us in SA, and we hope to have you back again soon.
Thanks
Lucy

Our guide in Morocco was Ilyace and he was ou...
Morocco | Apr 22 - May 2, 2023

G
Grover W.
Ocala, FL | Reviewed on May 09, 2023
Our guide in Morocco was Ilyace and he was outstanding. He had a firm grasp of English, extremely competent, and a pleasure to be around. He facilitated everything we wanted and needed him to do. Without question, we would request Ilyace when we return to Morocco. No hesitation. Mohanad and Hanna were our city guides in Fez and Marrakech respectively. Both were great and very knowledgeable and gave us wonderful tours and experiences. Definitely a plus to have a guide from the... Read more

Our guide in Morocco was Ilyace and he was outstanding. He had a firm grasp of English, extremely competent, and a pleasure to be around. He facilitated everything we wanted and needed him to do. Without question, we would request Ilyace when we return to Morocco. No hesitation.

Mohanad and Hanna were our city guides in Fez and Marrakech respectively. Both were great and very knowledgeable and gave us wonderful tours and experiences. Definitely a plus to have a guide from the individual city to explain all the nuances and sights that there is to see and experience..

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

A hotel in a big city.

Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Again, a fantastic location. Right on the promenade close to the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech

The perfect location! It could not have been better...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Again, we would have like to have enjoyed more time here. Beautiful Hotel and grounds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sahrai
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

The location is great and the terraces are fantastic to relax on.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Tour Hassan Palace
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

We did not have enough time here, but the experience was fantastic. We arrived at 6pm and left the following morning at 9.

Authenticity & Character
Like nothing I have every experienced
Location
Staff
Cleanliness & Comfort
Activity Reviews
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

A cool coastal road, nothing remarkable though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

The daily fish market is not to be missed. The boats come in and the fish is sold right off of them. Ultra fresh. You can purchase the fish in any quantity, they will clean then and then cook them right there on the wharf making for a perfect lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco

A very relaxing beach resort that was much needed after all we had seen and done in Morocco. We spent a lot of time in a car so a two-day rest was a welcomed stop.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Again, Hanna was our guide and I believe a guide is needed, it is very easy to get lost. The Medina and the souks are so much fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Marrakesh

It is an exhilarating experience without any sensations if increasing or decreasing altitude. Beautiful sunrise and a very enjoyable even if you need to get up very early.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Hanna was our guide and she showed and explained all the food options, even facilitating trying what we wanted to taste.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco

The High Atlas Mountains are very beautiful, although you do not go very high the road is an adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Such an experience, like nothing I have ever done before.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Great experience-totally out of the ordinary.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco

Another great medina on a hill.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 10, 2023
Dear Grover, Thank you so much for sharing your feedback about your recent trip to Morocco. We are delighted to hear that you had a fantastic experience with our guides, Ilyace, Mohanad, and Hanna. We appreciate your kind words and the time you took to recognize their exceptional service. We are thrilled to know that Ilyace, your guide throughout Morocco, exceeded your expectations. His fluency in English, competence, and pleasant demeanor made your journey all the more enjoyable. We are... Read more

Dear Grover,

Thank you so much for sharing your feedback about your recent trip to Morocco. We are delighted to hear that you had a fantastic experience with our guides, Ilyace, Mohanad, and Hanna. We appreciate your kind words and the time you took to recognize their exceptional service.

We are thrilled to know that Ilyace, your guide throughout Morocco, exceeded your expectations. His fluency in English, competence, and pleasant demeanor made your journey all the more enjoyable. We are glad that he was able to accommodate all your requests and needs, ensuring a smooth and memorable trip. We will be sure to pass on your compliments to Ilyace and acknowledge his outstanding contribution.

Once again, we sincerely appreciate your positive feedback and your intention to request Ilyace when you return to Morocco. We look forward to serving you again and creating more unforgettable moments on your future journeys.

Warm regards,
Abdel

Moroccan Immersion
Morocco | Apr 22 - May 1, 2023

Teresa
Teresa S.
Dickinson, TX | Reviewed on May 09, 2023
I felt very safe and comfortable traveling the countryside with my assigned driver Yassine. There were countless highlights along the way. I ventured into the blue labyrinth of Chefchaouen. I gazed upon fields of wheat, poppy and roses. I walked amongst the hustle and bustle in the city medinas. I soared above mountains at sunset in a hot air balloon. I drank the culture in large gulps with the help of Rashid and Abdul, 2 very knowledgeable guides I met along the way. Read more

I felt very safe and comfortable traveling the countryside with my assigned driver Yassine. There were countless highlights along the way. I ventured into the blue labyrinth of Chefchaouen. I gazed upon fields of wheat, poppy and roses. I walked amongst the hustle and bustle in the city medinas. I soared above mountains at sunset in a hot air balloon. I drank the culture in large gulps with the help of Rashid and Abdul, 2 very knowledgeable guides I met along the way.

Hotel Review
Riad Al Makan
Fès

The hotel is grand and gorgeous. The staff there were all very helpful and kind, especially Mohammed and Anas.

Authenticity & Character
It’s like entering a palace. Very clean, very ornate.
Location
Very close to laundromat and on a quiet street.
Staff
Kind and attentive
Cleanliness & Comfort
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 18, 2023

Hi Teresa!

Thank you so much for the wonderful review. We are so happy that Yassine made you feel safe and comfortable and that you had such a great experience in Morocco. We certainly agree that the highlights of the country are vast and varied and it is truly beautiful in the spring when the roses (and other flowers) are in bloom!

Thanks again for the review and thanks, also, for trusting us with you trip!
Sharon, Yassine, and the rest of the Morocco Immersion family

Costa Rica was amazing, the trip that KimKim ...
Costa Rica | Apr 16 - Apr 28, 2023

Angel
Angel V.
Brandon, FL | Reviewed on May 09, 2023
Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3... Read more

Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3 hotels had great service and supported us in every need( Country Inn & Suites by Radison San Jose; Arenal Spring Resort & Spa(spa services were amazing); and Hotel Hacienda Guachepelin(great location within the Rincon de la Vieja Park). We loved our hot springs within the Hacienda Orosi. We made changes within our trip to add excursions and Veronica worked out the details for us, we loved her.

Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on May 12, 2023

Angel,

Thank you so much for your trust and this review! It makes me so happy to read that you had a great experience!

It was my pleasure to make out of this trip a memorable experience:)

Don't forget to share with everybody the PURA VIDA lifestyle!

Veronica

Experience of a lifetime in Morocco
Morocco | Apr 19 - Apr 30, 2023

Jane
Jane S.
Durango, CO | Reviewed on May 09, 2023
We had the experience of a lifetime in Morocco. Megan put together a fantastic trip plan and ensured our satisfaction with every element. The highlights for me were the city of Chefchaouen and the Sahara, although our stay in Marrakech at Es Saadi Palace was pretty sweet and made for a perfect ending to the perfect trip.
Unforgettable moments included having tea with a Berber nomad woman named Fatima while on the road to Merzouga as well as meeting and sharing a meal with a Berber family....
Read more

We had the experience of a lifetime in Morocco. Megan put together a fantastic trip plan and ensured our satisfaction with every element. The highlights for me were the city of Chefchaouen and the Sahara, although our stay in Marrakech at Es Saadi Palace was pretty sweet and made for a perfect ending to the perfect trip.
Unforgettable moments included having tea with a Berber nomad woman named Fatima while on the road to Merzouga as well as meeting and sharing a meal with a Berber family. In the Sahara simply sitting under the stars in the dessert was magical. And of course retiring to our luxury tent at the end of the night was pretty awesome as well.
Our driver Hassan was the absolute best person I could ever imagine spending these 11 days with. He was always looking for ways to make our trip memorable while ensuring our safety and he also showed many kindnesses to the people we encountered as well as to us. We feel we forged a true friendship with him.
I am so grateful we were able to connect with such great people who delivered a trip beyond our expectations.

Local specialist: Megan Lower

Magical Tikal Forest Experience
Belize | Apr 23 - Apr 25, 2023

M
MaryAnn R.
Novi, MI | Reviewed on May 09, 2023
We had a wonderful time. Rubin was a knowledge, kind, well spoken, service oriented guide. We learned and were so enhanced and blessed by the Mayan teaching, history and culture. The lodge was fantastic. Monkeys, sounds of the jungle and the accommodations we loved! Food was good. Also hit some local spots that Rubin recommended. This made our time even better.. Drivers were also excellent! Lenten and Fernando made the travel easy. Lots of walking in the forest and up and down stairs. All... Read more

We had a wonderful time. Rubin was a knowledge, kind, well spoken, service oriented guide. We learned and were so enhanced and blessed by the Mayan teaching, history and culture. The lodge was fantastic. Monkeys, sounds of the jungle and the accommodations we loved! Food was good. Also hit some local spots that Rubin recommended. This made our time even better.. Drivers were also excellent! Lenten and Fernando made the travel easy.

Lots of walking in the forest and up and down stairs. All worth it, but you will be tired after 6 hours. Or, you can opt out.
Rubin kept us going but also realizes that some cannot keep this pace.

Servers at the lodge were trying hard, but many don't speak English. Just be prepared if you don't speak Spanish. One lovely server who could speak some English stepped into translate often.

We will definitely use kimkim again. Could not have done it without them. Guidance was priceless and made for no stress at all.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on May 09, 2023

Hola MaryAnn,
It is good to hear tha tyou had a great experince in Belize and Guatemala. Ensure to spread th word to your friends so we can provide good services to people interested in Guatemala, Belize and especially to get to know the Mayan Culture.
Eduardo

We just returned from our trip to Italy then...
Greece | Apr 25 - May 2, 2023

G
genevieve h.
Mexico | Reviewed on May 09, 2023

We just returned from our trip to Italy then onto Greece. The Italy section had been planned for 2021 but fear of renewed Covid caused us to delay the trip. Kimkim was very understanding and worked with us to redo the trip a year or so later. Everything went smoothly and our driver and guides in Italy and Greece were terrific. I can easily see planning future trips with Kimkim.

Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Jun 10, 2023

Dear Genevieve,

thank you for your kind words! We are all very happy that you enjoyed your trip to Greece so much!

Hope to see you back in Greece again soon!

Best,
Effie

He made it smooth and comfo
Greece | Apr 21 - Apr 27, 2023

William
William E.
Mexico | Reviewed on May 09, 2023
He made it smooth and comfortable Read more

He made it smooth and comfortable

Hotel Reviews
Blue Dolphins Hotels & Villas
Firostefani, Santorini

Nice location, beautiful ocean view. Unfortunately was under maintenance so no restaurant, no lounge bar…

Authenticity & Character
We couldn’t see to much of the services they were under construction
Location
In the Downtown
Staff
Good and kind staff
Cleanliness & Comfort
Dust everywhere because they were remodeling the hotel
Athens Manor Houses
Athens

Beautiful hotel in the middle of downtown Athens, nice restaurants around, , great shopping stores, 10min walking to the to the parthenon ! Clean comfortable and beautiful room

Authenticity & Character
Good location, excellent service, nice rooms, good breakfast
Location
Perfect location in the center of Athens downtown
Staff
Good and gentle staff
Cleanliness & Comfort
Harmony Hotel Mykonos
Mýkonos City

The rooms are amaizing! Comfortable, cozy, super clean, spectacular views. The staff always helping us, delicious breakfast.

Authenticity & Character
Beautiful and comfortable rooms
Location
Ocean view y close to the market
Staff
Slway helping us
Cleanliness & Comfort
The bathroom was impecable
Local specialist: Chris Leontopoulos

Great trip to Turkey--Istanbul and Cappadocia.
Turkey | Apr 26 - May 2, 2023

K
Katherine B.
| Reviewed on May 09, 2023

Our guide Hati was excellent. She was knowledgable and very attentive. She readily adjusted our itinerary in response to our needs and was very accommodating for one of our reluctant travelers :) KimKim made it easy to plan and Berat, our trip designer was extremely responsive and helpful. Two suggestions for travelers--be mindful to plan gratuity for guide and it seems in Turkey, the best way to get TL cash is to exchange US cash--but also can us US $ for gratuity. Wished we had known. Otherwise--all went very smoothly!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 09, 2023

Dear Katherine,
We are grateful for your review, and so glad to hear you had an overall positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Christine, our “Fairy God Mother” of travel
Japan | May 3 - May 8, 2023

Don
Don W.
Australia | Reviewed on May 09, 2023
Our specialist travel advisor Christine, started planning our trip from a blank slate…. we really didn't know what we wanted to do or see. We had limited days between other pre booked legs of our round the world trip, so a custom itinerary made more sense. We also wanted to travel independently rather than in a group. Christine made this all possible. She made several suggestions which together, we fine tuned, and within a couple of days of emails back and forth we had a firm plan. The... Read more

Our specialist travel advisor Christine, started planning our trip from a blank slate…. we really didn't know what we wanted to do or see. We had limited days between other pre booked legs of our round the world trip, so a custom itinerary made more sense. We also wanted to travel independently rather than in a group. Christine made this all possible. She made several suggestions which together, we fine tuned, and within a couple of days of emails back and forth we had a firm plan.

The plan included Tokyo, Kyoto and Harkone.

The plan included Japan Rail Pass for our major travel requirements, all hotel bookings, a greeter on arrival at the airport who set us up with pocket wifi, which was invaluable for finding our way in a new country, Our greeter further helped us on our way through the crush of the start of a major public holiday.

Christine made suggestions for what to see in each city and to finish off a wonderfull adventure, a driver to whisk us back to the airport on the day of our departure.

The Hotels Christine booked for us were each of high quality and close to our arrival point in each city, in most cases right at the train station which made traveling by train with luggage so easy.

In summary Kim Kim and Christine made our dream come true.

Local specialist: Christine Mayol
Christine
Christine Mayol
Local specialist in Tokyo | Replied on May 09, 2023

Thank you so much Don for entrusting your trip with us! We are so happy that you took your time to share your amazing experience with us in Japan! Thank you again for using Kimkim and it is a pleasure working with you! Hope you will come back again soon.

10 Day Morocco Tour - the very best!
Morocco | Apr 19 - Apr 30, 2023

Gretchen
Gretchen C.
Atmore, AL | Reviewed on May 09, 2023
We enjoyed a 10 day private tour planned by Megan and the tour with Hassan Amraoui. The very best combo! The perfect plan was pulled together by Megan and the best driver Hassan made for a fabulous vacation. We were 2 friends meeting in Morocco for a girls trip to explore the country, and from cities to hammams, to sand dunes and tents, we enjoyed every single thing. High points were definitely sand dunes and the luxury camping at Wanderlust Camp, and we loved Marrakech! We were even sad... Read more

We enjoyed a 10 day private tour planned by Megan and the tour with Hassan Amraoui. The very best combo! The perfect plan was pulled together by Megan and the best driver Hassan made for a fabulous vacation. We were 2 friends meeting in Morocco for a girls trip to explore the country, and from cities to hammams, to sand dunes and tents, we enjoyed every single thing. High points were definitely sand dunes and the luxury camping at Wanderlust Camp, and we loved Marrakech! We were even sad saying goodbye to our new friend Hassan when we left, he took such great care of us the entire way, we felt very lucky to have toured with Hassan. Cannot thank Megan enough for all her careful planning and to Hassan for the amazing friendship formed on the 10 day tour, we will definitely be back in Morocco and highly recommend working with Megan, Hassan and the team at Wanderlust.

Local specialist: Megan Lower

Grateful for the Costa Rican People
Costa Rica | May 1 - May 6, 2023

Kate
Kate R.
Stoneham, MA | Reviewed on May 09, 2023
Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were... Read more

Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were were in good hands if we needed it. Alex, our driver in Costa Rica, was a wealth of knowledge about flora and fauna all over the country and shared numerous stories with us while we drove from one destination to another. It made the longer drives so much more enjoyable and we learned about Costa Rica from a true native. Kenneth was our guide in Arenal and spotted flora and fauna in trees we would have never seen on our own, and he guided us over hanging bridges and to beautiful waterfalls. Roger was another awesome naturalist who led us around Manuel Antonio and helped us take some beautiful photos of hummingbirds, lizards and sloths!

Hotel Reviews
La Vela Boutique Hotel
Manuel Antonio

This hotel was centrally located to the beach, restaurants and Manuel Antonio National Park, which made life much easier. The pool and bar area are a beautiful place to relax and and our room was incredibly spacious. We had an exciting show when capucin, white faced monkeys started swinging from branch to branch around us, four monkeys in all, feasting on the fruits and leaves of the plants in the trees above and around our room. The staff were very friendly and able to answer every question we had!

Authenticity & Character
Location and style make this hotel special and the breakfast is delicious too.
Location
Perfectly situated between the beach and park.
Staff
Very friendly and able to answer all of our questions.
Cleanliness & Comfort
Everything was clean and comfortable.
Amor Arenal
La Fortuna, San Carlos

This place exceeded all of our expectations! Situated in the heart of the rainforest with a private view of the volcano was incredible. The staff were friendly and welcoming too, ready to help in any way needed.

Authenticity & Character
Everything in the room was made of beautiful wood that brought the outside rainforst feel inside, authentically, creating beautiful character.
Location
If you like a little privacy, this is the place, so tucked away, surrounded by thriving rainforest plants.
Staff
The staff were extremely helpful and always ready to help. The only very small thing we didn't like was when one staff member tried to upsell us on what to order for dinner one night, which didn't feel authentic.
Cleanliness & Comfort
The entire bedroom, bathroom, deck etc. were sparkling clean and wonderful.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on May 17, 2023

Thank you for sharing your wonderful review of your travels in Costa Rica, Josh! We're thrilled to hear that you both thoroughly enjoyed your trip and wished you could have stayed longer to fully immerse yourselves in the beauty of the country. Pura Vida!

Our Italy trip was AMAZING!
Italy | Apr 18 - May 1, 2023

V
Victoria L.
Flagami, FL | Reviewed on May 08, 2023
Kimkim was outstanding! The planning process went wonderfully. We felt that the communication was wonderful and that our ideas and things of we wanted to see and do were taken into consideration. The flexibility was also wonderful and we appreciated the effort that went into planning our trip. The quality of service from everyone we interacted with was outstanding. Our personal concierge was wonderful and very helpful. We had to make some changes and she was flexible and willing to help.... Read more

Kimkim was outstanding! The planning process went wonderfully. We felt that the communication was wonderful and that our ideas and things of we wanted to see and do were taken into consideration. The flexibility was also wonderful and we appreciated the effort that went into planning our trip.

The quality of service from everyone we interacted with was outstanding. Our personal concierge was wonderful and very helpful. We had to make some changes and she was flexible and willing to help. She communicated frequently with updates and with anything that we needed. Our tour guides were amazing! They were knowledgeable, friendly, and helpful. We really enjoyed the passion that all our tour guides have for what they do. Our drivers were wonderful and very friendly. They were all very organized, professional, on time, and helpful.

Our highlights or stand out moments were: Lake Como and Bellagio, Parma ham and parmesan cheese tour, tour at Podere Il Casale and tour of De'Ricci, the Amalfi Coast and Capri, and our Colosseum tour in Rome. However, this does not take away from any of the other experiences we had. It was all amazing!

My only suggestion is that if you are planning to drive in Italy, I would do a lot of research of what the road signs mean and what to do at tolls. However, it is something that can be figured out any how.

All in all, it was an amazing and memorable trip. We are eternally grateful for the hard work and effort that was put in by everyone that was a part of our trip.

Activity Reviews
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy

What a beautiful and wonderful experience! Our boat tour was amazing. They showed us many things that we didn't even know were special to Capri. They were fun, knowledgeable and very welcoming. We had a wonderful time in Capri.

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Our tour was amazing! Our tour guide was friendly and extremely knowledgeable. This small group tour with the Colosseum underground experience should definitely be on your bucket list.

Quality of Experience
Guides, Drivers and Staff
Farm Tour guided visit and dairy cheese tasting with lunch
Farm Tour guided visit and dairy cheese tasting with lunch
Italy

I cannot begin to speak about how amazing this tour was! This is a must experience. Ulises did our tour, the owner of Podere Il Casale, did our tour and I can't speak highly enough about him. Not only is this place and views beautiful but what you learn about their farm is amazing. The cheese and wine was delicious. They are so passionate about what they do. You will instantly fall in love with farming!

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Lake Como by public ferry from Como
Private guided tour of Lake Como by public ferry from Como
Italy

Our tour guide was amazing! Her knowledge and passion can not be mentioned enough. She was also kind and flexible! The tour really adds to the experience of being on Lake Como. There is so much to learn and so much history that may be overlooked if you are not on a tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 09, 2023

Ciao Victoria and Christian. It was a pleasure planning your honeymoon and we are glad you came back home with such good memories.
Looking forward to welcoming you back to Italy again.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.