Kimkim Trip Reviews

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend confirming which tent you are in, request one with a view of the park, Number 29 had a view of another tent and a sand hill.

What a fabulous trip we had. Carmen planned the trip flawlessly and provided great itinerary suggestions. Our driver Shareef was fantastic and flexible as necessary. Highlights were Petra, Dana reserve (wish we'd stayed 2 nights!), Wadi Rum and Wadi Mujib. The trip was a great mix of culture, historical sites and hikes/canyoning. The Jordanians were ever welcoming and we did not want to leave!

What an adventure! Enguerran helped to craft the best possible trip for our group. And his timely answers to our questions along the way was much appreciated.

Couple that with a fantastic guide (Tsegi) and driver (Davaa) and we hit the guided tour jackpot. Their "can-do" attitudes were amazing, even when faced with the unexpected.

I would recommend Horseback Mongolia to anyone who is planning a trip to this diverse and expansive country!

Clara and her entire team were outstanding to work with. They went above and beyond expectations to insure our trip unfolded without a hitch. We had an air travel problem that left us stranded, so a team member came and picked us up, and took us to temporary lodging. Behind the scenes, Clara took care of the chain reaction from the problem, so the trip continued along smooth for us--without a wrinkle in our general enjoyment. Her team also fixed a problem that I created. It was a misread of the itinerary in which I had wash done that I would have not been able to pick up. Her team picked up the wash and had it ready at a hotel in time for me to avoid losing a significant amount of my clothes. Our experience with Clara as our travel agent was excellent. She picked well thought-out details that enhanced our experience. Most of all, we could count on her to be there when we needed her. Bravo Clara, and thank-you for the stellar planning of a memorable trip to Peru!

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner from Lafayette Gallery for great shopping. We are so grateful to have visited your beautiful country.... ours seems so boring in comparison 😉. Canada is a wonderful place to live but there’s no comparison when it comes to the History, Architecture, Culture & let’s not forget the food!!! I bought the best Macarons ever in Nice ... they are my favourite! So on that note I will say thank you again and I will be sure to post a comment on the trip advisor regarding our experience with your company. We truly made the right choice and so grateful for all that you did for us!

Merci!🙏🏻 Vive La France!!🇫🇷🇫🇷🇫🇷🇫🇷🇫🇷

A truly beautiful holiday - every aspect - thankyou

Our once-in-a-lifetime trip was great, thanks to the Horseback Mongolia team. It started with top-notch service from Enguerran as he planned an itinerary that would meet the needs and interests of 4 travelers. Enguerran was responsive, patient, accommodating and full of information for us. Once we arrived, everything went off without a hitch and no detail was left to guesswork. Not only that, we were matched with a terrific driver and guide. Davaa and Tsegi were knowledgeable, attentive, flexible and absolutely delightful companions--we miss them already. Highly recommend Horseback Mongolia!

Ingrid was amazing to work with! She created an amazing trip for my son and I and planned fun activities for us to engage in. I, personally, loved kayaking on the fjord and would highly recommend this activity for others. My son hiked Trolltunga, and although a very difficult hike, if you are physically prepared for this hike it is a must! Ingrid did a great job of organizing travel, hotels and activities for us and provided all itineraries, ticket, and maps to get us to where we needed to go.

One additional note, our luggage was lost at the airport and Ingrid went out of her way to help us with the airport to help us reunite! Ingrid was a blessing :)

Thank you so much for creating such a memorable trip for us!

We booked a 14 day ring road trip. Planned it a year in advance. Everything went smoothly for the most part, but the hiccups made it more of an adventure.I loved the West Fjords the most the scenery was beautiful and it was the only time sun was shining so that helped. When we had any issues or questions during the trip they emailed us in a timely manner. I would not hesitate to use this service again.

We visited Wadi Rum and Petra. A wonderful experience and well organised. Excellent driver and new Hyundai Van. Driver was always on time. The guide that showed us Wadi Rum had personality, knowledge and a joy to be with.

I could not have asked for a more amazing experience on the Lares Trek! Our guide Daniel was phenomenal - it felt like traveling with a good friend. He was incredibly knowledgeable about the land, the history, and the people, and he kept the pace of our journey challenging yet rewarding. Our porters were lovely and our camp cook was an absolute artist. I couldn't believe the meals that were being served to us; they were easily worthy of very expensive restaurants in the US, and here he was cooking them up on a camp stove! The accommodations for the nights we weren't camping were also wonderful. I can't speak highly enough of Nunu Hotel in Lamay! Throughout the entire trip, Daniel made sure that we were doing things we wanted to do at the pace we wanted to do them, and he made optional itinerary change suggestions that really improved our experiences as well. I already want to go back and do another trek with this amazing crew!

My partner Kim and I had the most amazing experience on our trip to Nepal. Despite going in the rainy season we managed to stay dry the whole time! It will always be a special trip for us as Kim proposed near Poon Hill. We were blown away by the service - every member of the team was exceptional in their attention to detail, friendliness and manner. I would not hesitate at all to recommend Prajwol, Furba and the whole team. Many thanks!

Our guide, Denver, was absolutely wonderful. Not only was he incredibly knowledgable, and always willing to answer our million and one questions about Sri Lanka, but also one of the kindest warmest hearted people I've ever had the privilege to meet. I can't recommend him highly enough. Sajith was brilliant in helping me to plan the trip, too - he was so fast in sorting things out and in communicating his suggestions, and kimkim in general took a huge amount of stress out of the process for us. We loved that kimkim works with ethical companies and makes suggestions on those grounds, particularly in regards to the best place we could go to see elephants.

The highlight was definitely the elephant safari at Udawalawe; other favourite things were the views of the mountains in Kandy, climbing Sigiriya and the views over the the lake at Giritale, from Deer Park Hotel. We found the people everywhere we stayed so kind, courteous and helpful, and the countryside astonishingly beautiful!

We do have a couple of pieces of feedback - I hope this helps!

1. The Kandalama Heritance was extraordinary! We only regretted that we didn't get to spend more time there as we arrived after a long day of sightseeing and then had to leave very early the next morning. I felt that if someone expresses a wish to stay at Kandalama, you could maybe build in either two nights there or at least plan the schedule so that guests can arrive in time to enjoy the hotel a little more.

2. The cooking class in Kandy was wonderful! We'd highly recommend that location again for anyone thinking of doing a class like that.

3. The trek planned for us in Kandy was really enjoyable overall and the guide was great. However, this was not something we discussed in correspondence at all - our guides told us that this hike was the 'easy' option, and that it was one that lots of guests are very happy to do, but for us, it was simply not an appropriate skill level to book us in for without letting us know in advance. Neither of us had the correct footwear or clothing, with the result that I felt very unsafe walking on slippery surfaces in high winds and at those heights. Denver told us that he'd assumed we'd be fine with the trek as we are a young couple and appeared healthy - but I feel strongly that you cannot make assumptions about people's health on the grounds of appearance as injuries and/or fears are not visible; and that you should simply discuss the option of adding a trek to an itinerary and make sure people have the option to make an informed decision if they would like to do it.

4. This point is somewhat similar to the above - there were a few other stops which had been planned for us which we would rather not have done. The tea factory visit was genuinely interesting and a wonderful way to get to know this important element of the Sri Lankan economy - but the spice garden, wood factory and gem factory visits were frustrating. We felt no pressure from Denver to buy something, and he always made that very clear, but we did feel a lot of pressure in each of those locations from the staff to buy things we didn't want. We simply didn't appreciate the lack of choice in whether we went to these places or not. I understand that guides possibly receive commissions to take guests to these factories, but I just wanted to let you know that this element of the trip was not ideal for us.

I hope that this is all taken as suggestions to what is already an incredible company providing an amazing service! We adored our trip and have many wonderful memories of a beautiful culture to carry with us :)

My trip to Ireland was pretty much perfect. I could tell it was designed by someone local - the depth of knowledge - the nuances - would not have been possible otherwise.

The places I went and the things I did were tailored to my tastes and preferences, and the people I worked with were trustworthy, punctual and organized. It was a week without a hitch.

We had an amazing time in Jordan and all of our reservations/bookings/excursions etc were as we hoped they would be. The W Amman was beautiful. Our driver and guide, Faris, was great and so knowledgeable. He took us to Petra which was a highlight of the trip, then we stayed in a Bedouin camp in Wadi Rum (I recommend letting people know that the drive through the desert to get to the camp takes about 25-30 minutes. It was after 9pm, dark and we were nervous about why it was taking so long. Once we got there everything was great but would have been good to know in advance.) The sunrise jeep ride through Wadi Rum was breathtaking, camel ride was a lot of fun and then we made our way to the dead sea. The resort was beautiful and we had a great time getting mud wraps and taking advantage of the hotel spa's amenities and pools. Wadi Mujib was amazing, definitely a challenge, and our driver got us to the airport nice and early for our 5:30am flight to Cairo. It was an excellent trip!

My travel specialist, Caroline, did an excellent job planning our summer vacation in Iceland! Not only did she book all of our accommodations, rental car, and some excursions, she also provided detailed information on sight-seeing and restaurant recommendations. She was even available while we were on the road in Iceland to provide tips on last-minute excursions. During the planning process, Caroline was very flexible with changes to our travel plans and provided excellent advice. I highly recommend Caroline to anyone looking to book a road trip in Iceland!

Marseille in lima was great however she never showed the catacombs.

Alexandra in cusco was fantastic

Jose was a little stiff at first but got better

Amazing trip to Macchu Picchu with incredible history lesson by Luis! Trek around Ausangate was spectacular! Great food and better people!

Overall, this was a rewarding trip, however, not without some issues. In general, too much time was spent traveling from place to place, especially with some of the long car rides for activities that were only a few hours in length. EVERY flight we took on Avianca experienced delays, significant delays or cancelation. By and large, our guides were excellent, except for our experience on Day 2 going to Chingaza (see below). No events / activities were planned for any of the evenings and it might have been nice if we had been able to attend some sort of cultural event or to be directed to a special restaurant. Some specific comments follow:

Day 1- Edgar met us at the Hotel just as the World Cup match ended with Colombia's victory. He was excellent. He took us around the park nearby, to a Sunday craft market, and he made several good dining suggestions. He was also our guide on Day 3 which was also an excellent tour of places in Bogota. At our request, he brought us to the main food and flower market and introduced us to numerous indigenous fruits. In retrospect, we should have flown to Pereida at the end of Day 3 to give us more time in coffee country.

Day 2 - Chingaza was interesting but not worth the long trip. We met our guide in La Calera but the vehicle was not large enough for all the passengers. At the park, it was cold, raining, windy and at high altitude. We needed extra layers of clothing and waterproof footwear. Our guide was completely immersed in her discussion of the surrounding environment, would not stop talking for the entire time we were with her and didn't properly assess my wife's level of discomfort and desire to return. The park was interesting but I think it likely that there may have been other activities near Bogota that would have be more interesting.

Day 4 - By far the best day of the trip. The visit to the coffee farm was without a doubt the highlight of the trip. We very much liked our guide, Juan.
Day 5 - Salento and the Cocora Vally hike were nice but we needed to end early to fly to Medellin. Worst day of travel on the entire trip. No direct flights on Avianca so we needed return to Bogota. Our first connecting flight was cancelled and the later flight was 2 hours delayed. In all, it took us 8 hours. It would have faster to drive and even faster to fly on EasyFly direct in 1 hour.

Day 6 - Medellin, we had a nice morning touring Medellin but it probably should have been the entire day. We did not see as much as we would have liked. Then we spent two hours driving to Guatape, a beautiful town with some stops along the way. Unfortunately, we arrived in Guatape late in the day and during a rain downpour and were not able to walk around much. The visit to the town should be been the priority of the trip, not the side stops. Long drive back resulted in a very late dinner.

Day 7 - Rafting. The trip itself was great and worthwhile but our departure from Medellin should have been earlier, not 11am. Consequently, we didn't get back to Medellin until it was almost too late to go out to dinner.
Day 8 - Cartagena. Excellent day touring the City with Richard.
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Day 9 - Isla del Encanto. Two problems. 1) We were not instructed to bring towels and I had to rent them for 60,000 COP. 2) The guides explained the set up of the resort to all the passengers in Spanish on the boat before docking. After docking, they repeated the explanation to a group in English. It was a busy day (national holiday). By the time they finished us giving information about the resort, more boats had docked and every cabana chair on the beach and near the beach were taken by people who had exited the boats earlier. We asked the staff to help but pretty much got a cold shoulder. Given that we probably paid twice as much as everyone else, we were fairly irritated by this sequence of events. Otherwise, the visit was nice.
Day 10, we spent in the old city on our own before going to the airport.

Dimitris was very responsive and planned a trip for me that was a true reflection of my desired experience. I had to make some last minute changes due to a weather-related missed flight and Dimitris dealt with things quickly and capably.