Kimkim Trip Reviews

4.8
Based on 19,118 ratings
Read 19,118 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Iceland West Coast & Golden Circle - 5 Days
Iceland | Aug 6 - Aug 13, 2019

J
John B.
Silver Spring, MD | Reviewed on Aug 16, 2019
I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and... Read more

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and interactive!

One suggestion that I have is that while the rental car (Kia station wagon) was fine, there are many places where the roads got a little rough (pot-holes in gravel). Having a little more ground clearance (such as an SUV) would have been better. Also, we didn't use the GPS much, and opted for an in-car WiFi hotspot and used our phones for navigation.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 17, 2019

Thanks for your feedback, John.
I am very glad to hear you had a perfect time in Iceland and I hope you enjoyed your Ed Sheeran's concert, too.

Thank you very much for your suggestions. I find them very useful and I will definitely keep them in mind for my next trips.

I also would like to take the occasion to thank you once more to have booked your trip with me. Please feel free to contact me again, should you decide to come back to Iceland for a visit.

All the best,
Emanuela

Trip to Jordan
Jordan | Aug 9 - Aug 14, 2019

Marcel
Marcel L.
Saudi Arabia | Reviewed on Aug 16, 2019

The trip was really well planned and every single arrangement just worked - even in cases where we requested modifications to the plan.

Local specialist: Sarah Eaton
Sarah
Sarah Eaton
Local specialist in Taybeh, Jordan | Replied on Aug 17, 2019

Dear Marcel,

Thank you very much for your kind words. I am happy that you enjoyed your trip to Jordan and I hope that we can welcome you again soon.

Sarah

Spiti Trip
India | Aug 1 - Aug 14, 2019

J
Jonathan G.
Brooklyn, NY | Reviewed on Aug 16, 2019

The trip was fantastic and very well planned. Choephell, our guide, was incredibly knowledgeable and attentive and thoughtful. The food on our trek was surprising and delicious; Maila is a truly amazing camp chef. One of the days of scheduled hiking was too long, almost more than we could handle, but we’d been warned about a long day and it was necessary because we had a shorter time than usual to do the trek. I guess the lesson is to make sure to ask questions and be clear in communication when planning. In any case, we definitely felt well taken care of.

Local specialist: Priya Dikshit
Priya
Priya Dikshit
Local specialist in New Delhi | Replied on Aug 16, 2019

Dear Jonathan,

Thank you for your review. We also cannot thank you enough for mentioning our services favorably. In fact, we too enjoyed the contact that we made with you. You were so understanding and easy going.

I hope that our paths would cross again in the future. We shall look forward to that with great anticipation.

Warm regards
Priya

Bangkok to Chaing Mai
Thailand | Jul 31 - Aug 10, 2019

H
Heather M.
Canada | Reviewed on Aug 15, 2019
Our 10 day trip to Thailand was amazing. Suwanna, our Bangkok travel agent was brilliant. She organized two airport pick-ups, eliminating the stress of finding a cab, she connected us with some interesting joined group tours, and there were some individual tours with a tour guide. My husband and I really enjoyed the personalized tours as they provided rich opportunities to connect with local people and develop an understanding of the people and culture of Thailand. Most memorable was a... Read more

Our 10 day trip to Thailand was amazing. Suwanna, our Bangkok travel agent was brilliant. She organized two airport pick-ups, eliminating the stress of finding a cab, she connected us with some interesting joined group tours, and there were some individual tours with a tour guide. My husband and I really enjoyed the personalized tours as they provided rich opportunities to connect with local people and develop an understanding of the people and culture of Thailand. Most memorable was a Bangkok foodie tour in a tuktuk. We ate food that we would not have dared sample without guidance. Our guide was a young recent university graduate. She was delightful - charming and satirical and a lot of fun. Another highlight was a trip two hous north of Chaing Mai to an elephant sanctuary in a small Karen village in the middle of nowhere. We stopped at a village market to buy food four our lunch and for the elephant. We spent time feeding the elephant and washing him in the river.

Local specialist: Suwanna Noraheem
Suwanna
Suwanna Noraheem
Local specialist in Bangkok | Replied on Oct 01, 2019

Hi Heather,

Great to know you like the trip.
We look forward to welcome you to Thailand again :)

Suwanna

Bchlorette party
Greece | Aug 3 - Aug 10, 2019

J
Jacky Y.
Dallas, TX | Reviewed on Aug 15, 2019
We had the most exceptional experience with kimkim. Upon entering the details of our desired travels, we were immediately connected with an agent, Dimtiris, who assisted us in planning the trip of a lifetime. Dimitris was everything we could have looked for in a travel agent. Following the parameters we laid out for him, he provided us with the absolute best options for our travels. He was both honest and patient with us, and made sure we took as much time as we needed to finalize a trip... Read more

We had the most exceptional experience with kimkim. Upon entering the details of our desired travels, we were immediately connected with an agent, Dimtiris, who assisted us in planning the trip of a lifetime.

Dimitris was everything we could have looked for in a travel agent. Following the parameters we laid out for him, he provided us with the absolute best options for our travels. He was both honest and patient with us, and made sure we took as much time as we needed to finalize a trip that felt right for our group.

He informed us on everything that was going on throughout our booking and travel process, so there were no surprises along the way. He answered every question we had and made sure we were prepared when we arrived in Athens.

Dimitris also set us up with a fantastic Skipper for our travels, Andreas. Andreas was patient and thoughtful, and exceeded all of his duties as a skipper throughout our trip. He put so much effort into making sure we had the best trip possible, and he succeeded in doing so.

Thank you, Kimkim, Dimitris, and Andreas for giving us a week we will never forget! We can honestly say we would not have had the same experience if it wasn't for all of your help and consideration.

Local specialist: Dimitris Zografos
Dimitris
Dimitris Zografos
Local specialist in Athens Vouliagmeni Greece | Replied on Aug 16, 2019

Hi Jacky, Leeann and the team:)

Thank you for your kind words we are so happy receive such feedback about your sailing holiday ! It is an additional boost for us to continue designing unique, tailor made experiences for our travelers!

All the best!

Dimitris

Marrakech & Grand Tour of the Sahara Desert - 6 Days
Morocco | Jul 26 - Aug 2, 2019

E
Elizabeth S.
Philadelphia, PA | Reviewed on Aug 15, 2019
The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless. Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we... Read more

The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless.

Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we visited and knew all the great restaurants to take us. He was very enjoyable to speak with during our trip and extremely accommodating.

Our honeymoon trip could not have been better - we toured museums, we drove through the beautiful Atlas Mountains, we rode camels and slept underneath the Milky Way in the Sahara Desert! Our time in Morocco was a success thanks to the kimkim Team, Brahim and Mohammad!

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Aug 15, 2019

Salam Elizabeth,

Thank you very much for sharing your feedback with me.

Please allow me to say that it has been a great honor to be in charge of all your services, and I am very happy to hear that you loved your honeymoon experience in my country. Your driver Mohammed will also be super happy to hear about it. He is a brother to me, and I am always proud of him.

Please never hesitate to keep me informed once you have new plans for my country; there are always new experiences awaiting you.

All the best,
Brahim

Trip to Croatia
Croatia | Aug 7 - Aug 13, 2019

N
Natalie D.
Portland, OR | Reviewed on Aug 15, 2019

My son and I had the most amazing trip to Croatia and it was all because of the incredible planning that Veselka provided. Absolutely everything (hotels, experiences, tours and transportation) was perfect. She checked in with us regularly to ensure everything was going according to plan and she even adjusted when our flight was cancelled and we needed to change our arrival location. I simply cannot recommend Veselka enough. She exceeded all of our expectations!

Local specialist: Veselka Huljic
Veselka
Veselka Huljic
Local specialist in Croatia | Replied on Aug 16, 2019

Dear Natalie,
I am so happy that you enjoyed your stay with us. Thank you for choosing us to be your host and thank you for sharing your experiences with other travelers.
Hope to meet you again in Croatia, exploring some new parts of our beautiful country.
Vese

Oslo to Bergen Fjord Adventure - 5 Days
Norway | Aug 1 - Aug 8, 2019

P
Peh S.
Singapore | Reviewed on Aug 15, 2019

The whole itinerary was very well planned and we had a great time in Norway. We couldn’t have visited all the beautiful and scenic locations without Nina’s recommendation. All the hotels are very well located. Nina Andreassen was very helpful and responsive to our queries.
Overall we were satisfied and happy with the service provided by Kim Kim and the team.
We would recommend Kim Kim’s service to anyone who wish to visit Norway.

Local specialist: Nina Fossum Andreassen
Nina
Nina Fossum Andreassen
Local specialist in Norway | Replied on Aug 15, 2019

Thank you so much for your kind words Peh, it means a lot to me and I had a great time planning this trip with you. I cannot tell you how happy I am to hear you're satisfied. Best of wishes from me and hope you will come back to Norway again!

Sydney and beyond for nature lovers
Australia | Aug 2 - Aug 12, 2019

Susie
Susie G.
San Diego, CA | Reviewed on Aug 14, 2019
We had an absolutely enchanting trip to Australia, thanks to Jasmine at Global Tour Specialists! She created a perfect itinerary for us that involved adventures like a rock hopping river hike to a day spent in the rainforest sampling ice cream and climbing above the tree line! We snorkeled at four sites along the Great Barrier Reef from Cairns to Port Douglas, cuddled koalas, and just had day after day of top notch adventure. Travel was seamless and included transportation - which was a... Read more

We had an absolutely enchanting trip to Australia, thanks to Jasmine at Global Tour Specialists! She created a perfect itinerary for us that involved adventures like a rock hopping river hike to a day spent in the rainforest sampling ice cream and climbing above the tree line! We snorkeled at four sites along the Great Barrier Reef from Cairns to Port Douglas, cuddled koalas, and just had day after day of top notch adventure.

Travel was seamless and included transportation - which was a huge help since we’re used to driving on the other side of the road! We felt so relaxed and joyful, and grateful to have had Jasmine’s insight and good planning. We appreciated that there was a 24 hour phone number to contact in case of an emergency, and when we ran into minor issues, Jasmine and her team were so responsive.

This is not the type of vacation we usually take — it was a special occasion (our 10th wedding anniversary) and Jasmine did absolutely everything to ensure it was a special trip every day from beginning to end. Thank you so much! We had the adventure of a lifetime and would recommend KimKim and Jasmine at Global Tour Specialists in a heartbeat!

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Aug 15, 2019

Hi Susie & Michael,

I'm so happy to hear about your experiences in Australia. Cairns & Port Douglas are such a special area of Australia with so much to offer to each and every visitor. I'm glad you guys enjoyed your trip and really hope to see you travel to Australia again. I enjoyed working with you from start to beginning on your itinerary.

Kind Regards,
Jasmine

7 Days in Morocco - 3 Great Itineraries
Morocco | Aug 1 - Aug 8, 2019

Livia
Livia S.
Switzerland | Reviewed on Aug 14, 2019
I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team! From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless. Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my... Read more

I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team!

From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless.

Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my reality.

Marocco certainly doesn’t lack of natural beauty, and distinctive buildings of mosques, riads, and kasbahs. What makes every place special though is the kindness and friendliness of the people.

I would not only travel with Morocco Immersion again but also recommended it to anyone who aims to get away from the mass, and experience Marocco on a personal level.

Huhe thanks to the team and all family members!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Aug 15, 2019

Hey Livia - Thanks so much for the great review! We are so happy that we were able to show you Morocco and be a part of your journey. We truly hope that this getaway was exactly what you needed and we are looking forward to the day that you return and we are able to share more with you!

Thanks again from the entire Morocco Immersion family. You are welcome any time!

Thanks,
Sharon

Trip to Iceland
Iceland | Jul 27 - Aug 6, 2019

V
Vandana S.
Iselin, NJ | Reviewed on Aug 14, 2019
We did a 11 day driving tour around Iceland. I wish I could pick a few places that were most memorable but the whole trip was amazing. The accommodations were exceptional and the directions were accurate. We had no problems while in Iceland and following the itenary that Preeti put together. Thanks to the WIFI in the car, we were even able to add in a few detours on the fly and still get back to the routes that were part of the iterary. The tours that were booked for us and the guides were... Read more

We did a 11 day driving tour around Iceland. I wish I could pick a few places that were most memorable but the whole trip was amazing. The accommodations were exceptional and the directions were accurate. We had no problems while in Iceland and following the itenary that Preeti put together. Thanks to the WIFI in the car, we were even able to add in a few detours on the fly and still get back to the routes that were part of the iterary. The tours that were booked for us and the guides were very good. We had a lot of fun on all the tours.
Thanks to the team at kimkim for making this trip to Iceland memorable. We plan on coming back for the northern lights and will definitely use their services again.

Local specialist: Preeti Bhide

Croatia
Croatia | Aug 5 - Aug 12, 2019

T
Tal O.
United Kingdom | Reviewed on Aug 14, 2019

We had an absolute amazing experience with KimKim and enjoyed our trip thoroughly in Croatia. Josipa especially was extremely helpful, and checked in on every little details. Will definitely recommend KimKim to others.

Local specialist: Jared Reisman

Mexico2019 Rev1
Mexico | Jul 20 - Aug 6, 2019

A
Alan S.
Castro Valley, CA | Reviewed on Aug 14, 2019
Our family of four just completed an extraordinary 16-day trip through Mexico, which included stops in Mexico City, San Miguel de Allende, Guanajuato, Tulum, Valladolid, and Holbox Island. This was a truly unforgettable trip. KimKim connected us with Mexico experts, Sibila and Jorge, from Totonal Viajes and they took care of all the details; planning our itinerary, transportation, and activities. From day one, they asked about us to learn how we like to travel, where we wanted to visit, and... Read more

Our family of four just completed an extraordinary 16-day trip through Mexico, which included stops in Mexico City, San Miguel de Allende, Guanajuato, Tulum, Valladolid, and Holbox Island. This was a truly unforgettable trip. KimKim connected us with Mexico experts, Sibila and Jorge, from Totonal Viajes and they took care of all the details; planning our itinerary, transportation, and activities. From day one, they asked about us to learn how we like to travel, where we wanted to visit, and what we were interested in doing. The trip was perfectly coordinated. Our transportation and guides were all punctual, professional, and great to work with. It is clear that the staff at Totonal have experience and knowledge which they are passionate about sharing so that their clients have a truly wonderful time in Mexico. Every guide we had was well informed on their particular area and subject matter, as well as being friendly and accommodating when necessary.

Melina oversaw our day to day operations, and was available day or night any time we had a question or concern. She was an invaluable resource, and her response time was always super quick! In Mexico City, Pablo capably led us around the city, avoiding crowds and heavy traffic, sharing with us his knowledge of art, history, and the Aztec ruins in the surrounding areas. He was our driver on longer journeys to Queretaro and San Miguel de Allende, and he became like a member of the family after our time together.

Outside of San Miguel de Allende, we had the amazing opportunity to cook with Rosana at her home and restaurant, which is also a museum of prehispanic astronomy. It was an unforgettable day with Rosana, her husband, and her helper Lola- and I would highly encourage anyone with a love of history and the culinary arts to check it out!

Our guide for the day in Guanajuato was Antonio, and he deftly led us on a walking tour of this fabulous city, painting a vivid picture of its history and current status as one of the world’s great silver mining regions. As a lifelong resident of Guanajuato and a former mining engineer himself, Antonio had a wealth of personal knowledge and experience to share with us, and was a true gentleman and pleasure to converse with. From Guanajuato we flew to Cancun and began our time in the Yucatan in Tulum. Our guide, Pepe, showed us the wonders of the Sian Ka’an reserve. As an avid and prolific diver, his knowledge of the history and flora and fauna of the area were unparalleled. We followed him into the jungle to watch a skilled ‘chiclero’ extract latex from a tree using the same method as his father and grandfather before him. Unforgettable!

I also must thank our local contact in Playa del Carmen, Teresa. She accompanied us in person to ensure we had no difficulties at the car rental office, and she was there at the culmination of our journey to see us off at the airport and facilitate a smooth departure. She was kind and wonderful, and always just a message away if we needed anything at all during our time in the Yucatan.

In summary, we are thrilled with KimKim’s services. Like most people, our time and resources for travel are limited, and KimKIm succeeded at providing us with a unique and personal curated experience. It means so much that KimKim was able to assist us with crafting such a memorable, meaningful, and seamless trip. I am already dreaming of the next adventure… and when we are ready for that journey, I will be reaching out to KimKim again to help us with the logistics!

Thank you,
Jessica and Alan

Local specialist: Sibila Andrade
Sibila
Sibila Andrade
Local specialist in Playa del Carmen | Replied on Aug 26, 2019

Dear Alan,

Thank you so much for your wonderful review, you have no idea how happy I am that you had a good time after your long journey through my beautiful Mexico. It's already obvious to me that all our providers will be very happy to hear about your story which encourages us to keep our services always on top! We are so looking forward to having you back in Mexico! Until then, we wish you all the best!

Sibila & Totonal Team.

Myanmar
Myanmar | Jul 22 - Aug 2, 2019

V
Victoria N.
Australia | Reviewed on Aug 14, 2019
We had a really wonderful time in Myanmar, the country and people are beautiful and the food was simply delicious. Like others we were used to travelling independently and haven't used an agent before but our experience with Anne and everyone at Myanmar Pure couldn't be faulted. We were able to see/do so much more based on their advice visiting Yangon, Mandalay, Bagan, Kalaw and Inle and places in between. We travelled with our 2 year old and everyone went the extra mile to accommodate his... Read more

We had a really wonderful time in Myanmar, the country and people are beautiful and the food was simply delicious. Like others we were used to travelling independently and haven't used an agent before but our experience with Anne and everyone at Myanmar Pure couldn't be faulted. We were able to see/do so much more based on their advice visiting Yangon, Mandalay, Bagan, Kalaw and Inle and places in between. We travelled with our 2 year old and everyone went the extra mile to accommodate his extra needs providing car and bike seats, beautifully made up cots, flexibility in trip timing and a variety of travel/activities from air, bike, boat, horse to car and train. Our guides Min, Nay, Arkar, Wai and were all incredibly knowledgeable, friendly and helpful. Having spent many years living and travelling in Asia this was still a fabulously different experience. I have told as many people as I can about visiting Myanmar and using Anne and her team - thank you!! xx

Local specialist: Anne Cruickshanks
Anne
Anne Cruickshanks
Local specialist in Mandalay, Myanmar | Replied on Aug 18, 2019

Thanks for your kind words about your family holiday in Myanmar! I'm delighted that we were able to show you so many diverse aspects of the country and take care of your little one along the way. We were on a team retreat when I received this so it was special to be able to share this feedback with everyone while we were gathered. Hope to see you here for another visit again soon!

2-Week Ring Road Self-Drive Itinerary: Highlights of Iceland and the Remote Westfjords
Iceland | Jun 20 - Jul 4, 2019

I
Itzhak R.
San Antonio, TX | Reviewed on Aug 14, 2019

Solid two weeks plan, good accommodations by and large, good guidance on the sites to visit and places to see. She put together a good plan under very short notice with good local guides.
Could benefit from more insights upfront on people interest and some quicker responsiveness during planning.

Local specialist: Preeti Bhide

2 Weeks in Peru: 4 Suggested Itineraries
Peru | Jul 26 - Aug 10, 2019

Adrian
Adrian P.
United Kingdom | Reviewed on Aug 13, 2019

We've just come back from an amazing trip to Peru. We loved every part of it but a special mention to Jhordy and Paulieno our guide and chef for the Salkantay trek who helped us complete a tough challenge across stunning mountains and also to Manuel who led us on many hunts through the jungle.

Everything was organised by Peruvian Soul and all the connections and pickups were stress free.

Local specialist: Carmen Paredes
Carmen
Carmen Paredes
Local specialist in Lima | Replied on Aug 13, 2019

Hi Adrian,

Thank you very much for traveling with us. We were more than happy to be part of your Peruvian adventure and we hope to see you and your family again.

Have a wonderful week! 😊

Sue Considine - Invoice for Friends (Couple).
Peru | Aug 1 - Aug 5, 2019

Maxine
Maxine B.
Stratford, CT | Reviewed on Aug 13, 2019

Oscar was an outstanding guide for four days. Our itinerary originally included an early morning horseback ride to Rainbow Mountain. We just weren’t up for it mentally or physically and tried to get in touch with our KimKim representative by email but we’re unsuccessful. We did not realize that because it was a Sunday we needed to call. That should have been made clear to us.

Otherwise, all was great!

Local specialist: Liz Karen L. Jihuallanca

custom island / boat/ touring . we want to experience greece particularly some beaches old towns island etc. we are open to suggestions.
Greece | Jul 29 - Aug 5, 2019

J
JOHN S.
Madison, MS | Reviewed on Aug 13, 2019

Stelios was excellent. He engaged my wife, sister and children in a very positive thoughtful way. Our food was excellent and our chef was fantastic. All above expectations. Highly recommend this trip

Local specialist: Dimitris Zografos
Dimitris
Dimitris Zografos
Local specialist in Athens Vouliagmeni Greece | Replied on Aug 14, 2019

Hi John,

I am so happy to hear that you had an excellent catamaran yacht holiday around the Saronic islands!

Your skipper Stelios is one of my trusted partners, thank you for letting me know that he did a great job.

I hope to have you sailing in Greece again in the near future!

Best wishes,
Dimitris

7 days Oslo | Local Aurland | Bergen
Norway | Aug 3 - Aug 10, 2019

B
Brenda N.
Malvern, PA | Reviewed on Aug 13, 2019
I consider that one of my luckiest "finds" to be when I ran across a personal travel posting that mentioned kimkim. I had already spent many unsuccessful & frustrating hours on my computer trying to plan a week long trip to Norway with our son, daughter-in-law, 6 yr old grandson and 2 year old granddaughter. It had become abundantly clear that I was out of my depth. Linda answered my initial inquiry at kimkim and we began planning an agenda that included the areas we wanted to see, bolstered... Read more

I consider that one of my luckiest "finds" to be when I ran across a personal travel posting that mentioned kimkim. I had already spent many unsuccessful & frustrating hours on my computer trying to plan a week long trip to Norway with our son, daughter-in-law, 6 yr old grandson and 2 year old granddaughter. It had become abundantly clear that I was out of my depth. Linda answered my initial inquiry at kimkim and we began planning an agenda that included the areas we wanted to see, bolstered by what sites and activities she recommended in each of those areas. Through efficient and prompt emailing, she helped build a travel schedule with the 6 yr and 2 yr children in mind. At no time, however, did I feel that she was pushing us in any particular direction. She was happy to adjust, consider, re-arrange, explain why something might not work, suggest alternatives --- all with the goal of reaching an agenda that met our varied personal needs. Once the final agenda was set, I was SO impressed when everything we needed was emailed to us about 2 weeks before departure: a very detailed trip agenda; hotel reservations; pre-paid train & ferry tickets; timed taxi reservations; individual maps to use once we arrived at each destination; pre-paid entrance tickets to Viking Valley; names of guides, their contact information, time & place to meet; even a dinner reservation at a popular restaurant -- plus her contact number if we needed anything during the trip. In addition, she double-checked each reservation right before we arrived. I realized how carefully we were being "shadowed" during the trip when I received an email from Linda, just "checking in" to see how we were doing, and a text another day advising me that a guide had become ill, and giving me the name & contact information of the new guide. That was when I clearly realized the most valuable difference in kimkim and the "brick & mortar" travel agencies I have used in past years: a travel agency here in the U.S. would have been finished with us once we paid, and certainly once we had departed on the trip. Linda and our guides (Matilda & Vilde --- both delightful, by the way) were there for us throughout the trip. We knew intuitively that we could count on Linda and her colleagues to help us in any situation that might arise, or even to just answer a question.

I consider myself a walking kimkim advertisement now. I am spreading the word to everyone I know, as this business model offers a level of excellence & stress-free travel that is completely unique in today's world of limited, impersonal customer service. Thank you, Linda! We LOVED your gorgeous Norway! We hope to use kimkim again!

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 13, 2019

Dear Brenda, thank you so much for your lovely review. This is exactly what we stive for every day. To be at service for our travellers and make sure the process is seamless and taken care of, accordingly to your wishes and requests. I am really happy to read how much you appreciated this and the journey of course! It was a pleasure working with you and planning your trip together. It can indeed be overwhelming with so many options around. hope to see you back one day, or in another KimKim destination!

Trip to Iceland
Iceland | Jun 22 - Jul 6, 2019

J
Joy R.
Thailand | Reviewed on Aug 13, 2019

We enjoy our trip in Iceland very much. Sotiria has been really helpful and answered all of our questions. Her planning has helped smooth our trip and we had more opportunity to enjoy the moment with less worry.

Local specialist: Sotiria Prodromiti

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.