Kimkim Trip Reviews

4.8
Based on 19,871 ratings
Read 19,871 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Cambodia and Thailand with amazing tour guides and planning
Thailand | Sep 30 - Oct 11, 2025

Bijal
Bijal P.
Norco, CA | Reviewed on Oct 12, 2025
Cambodia was amazing and Savi our tour guide was just as amazing. Really enjoyed this part. Elephant sanctuary in chaing Mai was a unique experience and also the jungle hike was so much fun. Our tour guide was very helpful. Pukhet was self tour for relaxation. Bangkok was fun to wrap up the trip and tour guide was very helpful and fun. We had an amazing trip. Only thing I would say that hotel at chieng mai was run down, location was excellent though. Thanks to all that helped make... Read more

Cambodia was amazing and Savi our tour guide was just as amazing. Really enjoyed this part. Elephant sanctuary in chaing Mai was a unique experience and also the jungle hike was so much fun. Our tour guide was very helpful. Pukhet was self tour for relaxation. Bangkok was fun to wrap up the trip and tour guide was very helpful and fun. We had an amazing trip. Only thing I would say that hotel at chieng mai was run down, location was excellent though. Thanks to all that helped make this trip memorable.

Hotel Reviews
Maitria Hotel Rama 9 Bangkok - A Chatrium Collection (SHA Extra Plus)

Good updated hotel

Authenticity & Character
Contemporary feel
Location
Ok far from restaurants that we would like to eat at
Staff
Friendly
Cleanliness & Comfort
Best Western Premier Bangtao Beach Resort & Spa
Phuket

Nice resort

Authenticity & Character
Resort feel massages were excellent
Location
Good location walking distance from restaurants
Staff
Friendly
Cleanliness & Comfort
Well maintained
U Chiang Mai Hotel
Chiang Mai

Run down needs upgrade. Photo doesn't show true place

Authenticity & Character
Location
Good location in center of market and walking distance from restaurants
Staff
Friendly
Cleanliness & Comfort
Improvement needed pool not appealing
Tara Angkor Hotel
17254

Super friendly and great hotel to stay at in good location

Authenticity & Character
Very friendly
Location
Not far from prime locations for tourists
Staff
Hospitality
Cleanliness & Comfort
Activity Reviews
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

Great day seeing the temples and tour guide was very good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Morning/Afternoon Visit to Elephant Jungle Sanctuary (Join-in Basis, No Riding)
Half Day Morning/Afternoon Visit to Elephant Jungle Sanctuary (Join-in Basis, No Riding)
Chiang Mai

Unique experience with elephants

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Doi Suthep & Doi Pui National Park Tour with Trekking
Full Day Doi Suthep & Doi Pui National Park Tour with Trekking
Chiang Mai

Fun hike in the jungle

Quality of Experience
Waterfall
Food
Amazing food
Guides, Drivers and Staff
Transport
Full Day Tour to Banteay Srei and Ta Prohm
Full Day Tour to Banteay Srei and Ta Prohm
Siem Reap

Super fun again with alot of knowledge from savy made it interesting

Quality of Experience
The ancient ruins
Food
Guides, Drivers and Staff
Transport
Half Day Khmer Village and Tonle Sap Lake Tour
Half Day Khmer Village and Tonle Sap Lake Tour
Siem Reap

First day so were tired. Sad to see poverty

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

Guide savi was awesome, passionate and very knowledgeable. He made the visit very inspiring and enjoyable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nice we got cooling clothes!
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Oct 23, 2025

Thank you so much for sharing your wonderful feedback! We're thrilled to hear you had an amazing trip and enjoyed your experiences in Cambodia, Chiang Mai, Phuket, and Bangkok. It’s great to know that Savi and our other guides helped make your journey memorable.

We appreciate your comment regarding the hotel in Chiang Mai — your feedback is valuable and will help us improve our future arrangements.

Thank you again for traveling with us. We hope to welcome you on another adventure soon!

Magic in Morocco (with some minor concerns)
Morocco | Sep 15 - Sep 28, 2025

A
Ann N.
Minneapolis, MN | Reviewed on Oct 12, 2025
Overall, Morocco was fantastic. So much history, beautiful sights, wonderful people and great food.
We loved Chefchaouen. The staff at the Hotel Dar Monir were quite welcoming and the rooms were cute and clean as well as the location being convenient. Our tour guide, Amine, for Akchour Falls as well as for a city tour was a gem. He was informative, kind, helpful and all that combined with a great sense of humor. We had an amazing memorable lunch with the falls as our backdrop per his...
Read more

Overall, Morocco was fantastic. So much history, beautiful sights, wonderful people and great food.
We loved Chefchaouen. The staff at the Hotel Dar Monir were quite welcoming and the rooms were cute and clean as well as the location being convenient. Our tour guide, Amine, for Akchour Falls as well as for a city tour was a gem. He was informative, kind, helpful and all that combined with a great sense of humor. We had an amazing memorable lunch with the falls as our backdrop per his suggestion. At the end of the city tour, he stayed with us and brought us to a great vantage point looking over Chefchaouen for the sunset.
We also very much enjoyed Volubilis. Our guide (possibly Hassan), was funny, full of history and knew all the great spots for pictures. It was incredibly hot that day and I wasn't feeling well; Hassan made sure that I was okay and helped me get back to the parking area. We made our way to Fez and stayed at the beautiful Riad Semlalia; the rooms were great, the interior was beautiful and rooftop pool was refreshing after a hot day. Abdul, who seemed to complete multiple jobs (doorman, desk attendant, server for the bar and dining area, etc, etc) was absolutely kind, helpful and overall amazing. Our tour guide for the city tour of Fez was also great, but I don't recall his name. We had dinner with a local family which was an amazing experience with excellent food and company. I think the first name of the family members were Runia, Hassan and Hatim, but I could be off on that.
We had a long drive to the Merzouga area the next day and were rewarded with seeing some of the macaque monkeys on the roadside. We loved our camel ride to the Sahara Sky Luxury Camp even with getting caught in a sandstorm on the way. Just part of the overall experience. The food was great at the camp and Mohammed was such a kind and helpful member of the staff; we absolutely appreciated everything that he helped us with. We had Hassan for a full day tour of the area and he was also a great person. Our highlight of the day was the Gnawa music and very high on the list of the entire trip was the ATV ride through the dunes.
On to Skoura the next day. The Todra Gorge stop was beautiful. We atyed at the Ksar El Kabbaba which was a gem with beautiful rooms and grounds as well as great food. We were greeted by Badr who was also our very very informative guide for our tour the next day. The kasbah we visited was so interesting, mainly due to Badr's complete knowledge of the history and we also loved our visit to see "the happy potter!" We had lunch with Berber family which was another memorable experience complete with a tea ceremony.
We made our way to Marrakesh with an amazing stop at Ait Benhaddou. Certainly a must see for everyone coming to Morocco. We stayed at the Riad Le Pelerin which was in a labyrinth of alleyways which made a fun adventure in finding our way. The staff here was also excellent and accommodating and the rooms were very nice. We loved the food tour that we did with a guide who's name sounded like "Swell" although I know that is incorrect. He was also a local gem. The next day, we did a hike in the beautiful Atlas Mountains with Imlil as our start point. Amazing views during the hike as well as at lunch.
The final day we were back in Casablanca and were so glad to get into the Hassan II Mosque as we missed it the first day due to a flight delay. Overall, the four of us had a great experience and would recommend Morocco to our friends.

Our driver for the entire trip was Rachid. He was very young and new as a driver but did get us everywhere we needed to be safely. He was flexible with timing and was willing to leave earlier on some days at our request. I don't think he was familiar with a lot of the roads and locations, but again he had not been driving for long. It seemed at times that Rachid did not have the same itinerary as we had in regards to the stops that we would make in transit from one city to another. That would be in the hands of the Original Travel tour company, not Rachid. My husband unfortunately did not get his luggage until day 11 and Rachid was very helpful in getting us to places where my husband could buy some clothes. Rachid also very kindly made a trip to a pharmacy at my request one morning before picking us up for the day as my husband and one of our friends were both dealing with bad colds. He was very informative about the Atlas Mountain areas and we learned a lot about the local culture. He also played a lot of local music for us which was a fun part of the experience. We all thought he should spend a little less time on his cell phone while driving but honestly I think a lot of that time was conferring with the tour company. Rachid will do well as he continues to get more experience, my only complaint is that after our mosque tour in Casablanca on the last day, we asked to be dropped off at our hotel and he said we needed to wait for him to wat lunch first. Our hotel was only a 5 minute drive away, not sure what that was about.

A few concerns and suggestions. Ali helped us to set up our trip but a few weeks prior to our trip it was handed off to Said who I believe is the brother of the owner. We did not get an explanation for this. Our hotel in Chefchaouen was changed last minute, Said was quite apologetic, but we did not get an explanation for this either. Although our Dar in Chefchaouen was great, we had someone tell us that our original hotel is the only place the queen is willing to stay when she visits. Made us wonder what we were missing. Said made compensations for the price difference by adding a guided tour in Rabbat as well as "adding" the ATV tour in Merzouga and the food tour in Marrakesh. The problem being that the ATV tour and the food tour were already listed as included in our itinerary. The tour in Rabbat is the only tour of the trip that seemed odd. Hassan was our guide; he was impatient to the point of being rude, in a hurry and seemed most concerned with my husband's hat asking if he could buy it or where could he get a similar hat. He completely skipped taking us to Chellah which is the highlight of Rabbat; he told our drive that we said we didn't want to go there which was a complete lie. Rachid did take us there but we paid for our own entry which should have been part of the tour and we did not have a guide.
When we arrived in Casablanca, we only had one room for the two couples booked. Said did remedy this quickly but oddly enough, it happened again on our last night at the same hotel. Again, it was quickly fixed but it seems that would have been checked on after the first time.
On our way from Merzouga to Skoura, we had an unscheduled stop at a rug shop. We didn't ask for this and would say it just wasted precious trip time.
Our stay at the Sahara Sky Luxury Camp was great but it would have been nice to know ahead of time that there were no outlets in the tents (there was electric lights) as well as the only thing they had for charging devices were 2 USB ports in the rooms. As USB-C is now more common, we weren't prepared. Again, the camp was great, but that information would have been helpful.
And here's my biggest concern. We purchased quite a few things from local crafts people. We are seasoned travelers and are well aware of the fact that in some countries, the tour guides that are with you get a cut of your purchase. That being said, we ran into another group of travelers from the US at the end of our trip in Casablanca. They bought similar items from similar places and paid far less than we did. Made us wonder if Original Travel is also getting a large cut. Which then also made us wonder about the other two hotels that were changed last minute without our knowledge (Merzouga and Marrakesh). Again, although the places were great, should we have received some sort of refund? We have no way of knowing if the cost was equal to the original sites. No one likes to feel like they've been taken for a ride financially.
I don't want to minimize the experience that we had and I will say that Said was quite helpful with an hour long phone call a week before our trip. He also helped with things during the trip. I probably wouldn't have mentioned the hotel thing in Casablanca but after finding out the cost differences on purchased items, we wondered about many other things.

Hotel Reviews
Sahara Sky Luxury Camp
Merzouga

The camp was clean and the food was great. Staff was very attentive and helpful. We very much appreciated Mohammed. The music in the evening was also a great touch. Would have nice to be aware ahead of time that there were no electrical outlets in the tents as well as knowing there were only 2 USB ports per tent as most people now have USB-c. We would have been more prepared if we had been aware of this ahead of time.

Staff
Mohammed was available for any needs/requests throughout our entire stay
Riad Semlalia
Fès

Beautiful riad with large, clean rooms. The inner courtyard as well as the roof top areas were a great place to relax. The rooftop pool was fantastic after a hot day of touring. Appreciated being able to relax with a bottle of wine after a long travel day

Authenticity & Character
Location
Staff
Abdul was so helpful with absolutely everything that we needed
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Beautiful grounds and rooms with a great staff. Badr was so helpful at the hotel as well as a great tour guide. Wonderful setting for relaxing after a hot day touring.

Authenticity & Character
Loved staying in a local kasbah
Staff
Bdar was a great host at the hotel as well as a fantastic and knowledgeable tour guide
Cleanliness & Comfort
Activity Reviews
Guided Hike to Akchour Waterfall
Guided Hike to Akchour Waterfall
Chefchaouen

Absolutely worth the hike to the falls and to God's Bridge. We had a wonderful lunch right next to the falls. The drive to the area was also beautiful

Quality of Experience
Guides, Drivers and Staff
Our guide, Amine, is absolutely a local gem. Kind, funny, informative. We couldn't have asked for a better experience
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Great experience in a beautiful city. Made for amazing photos. Our guide brought us to a fantastic spot for the sunset.

Quality of Experience
Guides, Drivers and Staff
Amine, our guide, was an absolute gem in every way
Drive from Casablanca to Chefchaouen via Rabat
Drive from Casablanca to Chefchaouen via Rabat
Morocco

We had a guided tour of Rabbat with a tour guide named Hassan. He was the first guide of our trip and the only one who we didn't appreciate. Thus the 3 star review. He was in a rush, a bit rude and completely skipped Chellah (Roman and Islamic ruins). He lied to our driver and told him that we didn't want to go there. Fortunately, our driver got us to Chellah and we had time to at least walk through the grounds. Rabbat itself was fantastic and worth the trip

Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

We were glad to be able to get this in on our last day as we missed it on the scheduled day due to a flight delay. The mosque is beautiful and should be seen by all visitors especially since it is one of only 2 mosques in Morocco which non Muslims can enter. It was a bit hard to hear the tour guide as it was a very very large group of people (you stand under the sign of your preferred language and a tour guide shows up so absolutely no way to limit the number of people in your group)

Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

This really didn't happen for us due to a flight delay

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 16, 2025
Dear Ann, Thank you very much for taking the time to share such a detailed review. We are delighted to hear that overall your experience in Morocco was memorable and that you enjoyed the history, landscapes, local culture, and food. It makes us very happy to know that Chefchaouen, Volubilis, Fez, the Sahara, Skoura, Ait Benhaddou, and Marrakech all left a positive impression, and that your guides and local hosts made your journey even more special. We are especially pleased to hear that... Read more

Dear Ann,

Thank you very much for taking the time to share such a detailed review. We are delighted to hear that overall your experience in Morocco was memorable and that you enjoyed the history, landscapes, local culture, and food. It makes us very happy to know that Chefchaouen, Volubilis, Fez, the Sahara, Skoura, Ait Benhaddou, and Marrakech all left a positive impression, and that your guides and local hosts made your journey even more special. We are especially pleased to hear that Amine, Hassan, Badr, and other guides were informative, kind, and engaging, and that experiences such as lunches with scenic views, tea ceremonies, Gnawa music, and hikes in the Atlas Mountains became lasting memories.

We apologize that you experienced some inconveniences during your trip. Regarding the hotel in Chefchaouen, please note that the change was due to an event and a last-minute cancellation received by the original hotel, which was completely beyond our control. It was not due to anything else, and we understand that such changes can be frustrating. We did our best to provide a great alternative and selected Hotel Dar Mounir with the best available rooms, comfortable hotel, and a convenient location to ensure your stay remained enjoyable. To further compensate for the change, we included a few activities such as the Rabat tour, the ATV ride in Merzouga, and the Marrakech food tour. These activities were originally optional and not part of the package you booked. We are very sorry that the Rabat tour did not meet your expectations and we will make sure not to suggest that guide in the future.

As for the driver, Rachid was a new driver and he had initially confirmed to us that he was familiar with all the destinations and itineraries for your trip. However, after your feedback and a careful review of his performance, we IMMEDIATLY STOPPED HIM and we decided that he will no longer work with us. Kindly note that all our drivers are professional, highly trained, and consistently receive excellent reviews from our guests, and we are confident that our future travelers will continue to have safe and smooth experiences.

Concerning the items purchased from local artisans, please rest assured that Original Travels does not receive any commission from these purchases. Prices are set by the sellers and vary depending on the quality, materials, and the specific vendor. If you are able to provide any details about the items you purchased and the prices paid, we will be happy to check with the guide and the seller to see the exact cost and ensure transparency. Our goal is always to guide travelers toward authentic, high-quality goods while helping them make informed decisions.

We also want to reassure you that for your stays in Casablanca, I personally confirmed the room reservations directly with the hotel before your arrival. The check-in issues you experienced were caused by the hotel’s internal errors, not by Original Travels. Said was able to resolve the situation quickly both times, and we will continue to work closely with the properties to prevent similar issues in the future.

Thank you again for trusting Original Travels / Kimkim with your journey and for sharing your reflections. It was a pleasure organizing your trip, and we would be honored to welcome you back in the future for another adventure in Morocco.

Warm regards,
Ali.

Our Italian Adventure was one to remember!...
Italy | Sep 9 - Sep 19, 2025

M
Moira G.
Chicago, IL | Reviewed on Oct 12, 2025
Our Italian Adventure was one to remember! The overall planning was great from venice and florence. Only downside of Venice was not allowing us to explore Murano and felt very weird for us to be boated their on the excursion and then be in a stored followed by sales people wanting our money for a 5k chandelier or what not. It was not enjoyable one bit. Didnt like the jewelry section and wish we could have explored muranos town a little bit. Loved florence, wish we got to see the Duomo... Read more

Our Italian Adventure was one to remember!

The overall planning was great from venice and florence. Only downside of Venice was not allowing us to explore Murano and felt very weird for us to be boated their on the excursion and then be in a stored followed by sales people wanting our money for a 5k chandelier or what not. It was not enjoyable one bit. Didnt like the jewelry section and wish we could have explored muranos town a little bit. Loved florence, wish we got to see the Duomo inside. Great tour of ufizzi she was lovely.

Hotel Reviews
Hotel Ca' d'Oro
Venice

Loved the staff. The breakfast was not good at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison du Sage
Florence

Stunning. Great staff. Great amount of room. Love everything

Authenticity & Character
Location
Close to everything.
Staff
Loved everyone!
Cleanliness & Comfort
Very clean.
Activity Reviews
Half Day-Trip to Pisa from Florence
Half Day-Trip to Pisa from Florence
Florence

Not enough time for 3 hours. It was fine. Dont recommend unless you do something else over there or in another town.

Quality of Experience
Guides, Drivers and Staff
Transport
Masterpieces of the Renaissance: Uffizi Gallery Tour
Masterpieces of the Renaissance: Uffizi Gallery Tour
Florence

Lovely tour. Great amount of time. Very intelligent.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

Great tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Murano Excursion with boat
Murano Excursion with boat
Venice

Not happy at all. Felt rushed to but something. Followed around my sales people. Poor jewelry section. Viewing the work was quick. Didnt get to explore the town. Very upsetting since we heard murano was gorgeous

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to a Peggy Guggenheim Museum and Palace
Visit to a Peggy Guggenheim Museum and Palace
Venice

It was fine. I thought it was a museum, not a collection. My aunt and mom appreciated it but i could have skipped.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Venice

Great tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 14, 2025
Hi Moira, Thank you so much for sharing your feedback: I’m really glad to hear that you enjoyed your time in Venice and Florence overall, and that the planning worked well for you. I’m truly sorry to know that the Murano experience didn’t feel authentic, we completely understand how that can take away from the charm of visiting such a beautiful island. We’ll make sure to review this experience with our local partner to ensure future travelers can enjoy more of Murano’s atmosphere and less... Read more

Hi Moira,

Thank you so much for sharing your feedback: I’m really glad to hear that you enjoyed your time in Venice and Florence overall, and that the planning worked well for you.

I’m truly sorry to know that the Murano experience didn’t feel authentic, we completely understand how that can take away from the charm of visiting such a beautiful island. We’ll make sure to review this experience with our local partner to ensure future travelers can enjoy more of Murano’s atmosphere and less of the sales-focused stops.

I’m also happy to hear you loved Florence and your guide at the Uffizi!

Thank you again for taking the time to share your thoughts; we really value your feedback as it helps us keep improving every journey.

Warm regards,
Jessica

Kimkim helped us plan an amazing trip three week trip to Iceland
Iceland | Sep 18 - Oct 10, 2025

Jay
Jay F.
San Jose, CA | Reviewed on Oct 12, 2025
Kimkim helped us plan an amazing trip three week trip to Iceland. Noga is smart, experienced and knew just how to set up our trip to meet our expectations. She listened to what we told her about our desires for the trip and her planning made the trip a major success. Our jeep tour to see northern lights in Isafjordur with Gudmundur Valdimarsson of Iceland BackCountry Travel was a definite highlight as were our glacier hike with Kari Timsson of Icelandic Mountain Guides and jeep experience... Read more

Kimkim helped us plan an amazing trip three week trip to Iceland. Noga is smart, experienced and knew just how to set up our trip to meet our expectations. She listened to what we told her about our desires for the trip and her planning made the trip a major success. Our jeep tour to see northern lights in Isafjordur with Gudmundur Valdimarsson of Iceland BackCountry Travel was a definite highlight as were our glacier hike with Kari Timsson of Icelandic Mountain Guides and jeep experience of the west fjords with Gisli Margislason of Wild Westfjords. All of the activities she set up for us were outstanding - whale watching in Husavik and the food tour in Reyjkavik with Dagur Lárusson of Reykjavik Food Walk were also excellent.

The kimkim app made the travel easy as well. She included links to Google maps for specific locations as well as AllTrails maps for hikes were wanted to take. All the guides we showed the app to were blown away by it.

We found Kimkim through friends who used them and I can't recommend them enough.

Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Oct 14, 2025

Jay, I love working with you both on this amazing trip! Thanks for your kind words and I'm so glad you enjoyed all the fantastic guides along the way. I hope we'll get to create another trip together one day 😊

A Wonderful Trip to Southern Italy 2025!
Italy | Oct 2 - Oct 9, 2025

J
Jan B.
Chicago, IL | Reviewed on Oct 12, 2025
A special thanks to Beatriz and the kimkim travel service. Bea was wonderful to work with in planning our trip and made some wonderful recommendations for us to tailor our trip to our needs. Our trip to Southern Italy was perfectly planned and executed. Our extended stay in Naples as our base worked well and allowed us to take our day trips to the city center of Naples, Casserta, Pompeii and our ancestral town. Even though kimkim did not arrange our flight travel, the local staff (Nadia... Read more

A special thanks to Beatriz and the kimkim travel service. Bea was wonderful to work with in planning our trip and made some wonderful recommendations for us to tailor our trip to our needs. Our trip to Southern Italy was perfectly planned and executed. Our extended stay in Naples as our base worked well and allowed us to take our day trips to the city center of Naples, Casserta, Pompeii and our ancestral town. Even though kimkim did not arrange our flight travel, the local staff (Nadia and Natalia) were most responsive to us when our direct flight from Chicago to Naples was diverted to Rome and we were bussed back to Naples later that day. They contacted our driver who was to pick us up from the airport in Naples and alerted the hotel to our late arrival. The Grand Hotel Oriente was a lovely, conveniently located hotel with wonderful staff. We were upgraded to a suite because of our extended stay-which was a pleasant surprise. Our daily drivers were professional and always polite and punctual-most of the time driving Mercedes cars. Only one day did a driver not show up-and once again the travel team got us a driver in no time, with only a slight delay.
My husband and I enjoyed the trip and would not hesitate to select kimkim again to arrange our travel plans.

Grazie !!

Hotel Review
Grand Hotel Oriente
Naples

I shared a review on Tripadvisor The Grand Hotel Oriente was wonderful!

Authenticity & Character
Location
Centrally located
Staff
Friendly, professional, very helpful
Cleanliness & Comfort
Entire hotel, rooms, restaurant
Activity Reviews
The Flavors of Naples: Private Traditional Cooking Class
The Flavors of Naples: Private Traditional Cooking Class
Naples

Also did not do this activity. Had to reschedule our visit to Amalfi coast on this day. The day of the original tour to Amalfi was raining and my husband was not feeling well, so we rested that day. The local travel support staff helped us reschedule Amalfi for this day and cancelled our cooking class.

Day Excursion to Capri Island and Anacapri
Day Excursion to Capri Island and Anacapri
Italy

Did not do this trip.

Guided Visit to Pompeii with Archeaologist
Guided Visit to Pompeii with Archeaologist
Italy

Our archaeological guide was amazing. She had a degree in archaeology. It greatly enhanced our visit to Pompeii. We learned so much more than just seeing Pompeii by ourselves. She also tailored the pace of the tour to us which was most appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Full Day Amalfi Experience
Private Full Day Amalfi Experience
Italy

Beautiful experience. Glad the driver did the driving-not us!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit of Naples & Veiled Chryst with a Local
Private Visit of Naples & Veiled Chryst with a Local
Naples

Loved seeing the streets of Italy with our private guide-very professional and knowledgeable. She tailored the walking tour to my husband who needed to stop and rest occasionally, -much appreciated!

Quality of Experience
Guides, Drivers and Staff
Professional, friendly, punctual-with one exception on the day trip to Trivigno. Driver did not show up -but travel support got us another driver quickly with a minimal delay.
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 22, 2025

Hi Jan! Thank you so much for taking the time to share your review! I’m really happy to hear you enjoyed your trip and that everything came together so well, and especially that you had the experience of visiting your ancestral town! I truly appreciate your trust throughout the process, and your kind words mean a lot. I’m so glad you had a great experience, that’s always our goal! Best regards, Bea.

Good trip, not great communication
Switzerland | Oct 4 - Oct 10, 2025

Lori
Lori S.
San Ramon, CA | Reviewed on Oct 12, 2025
This kimkim trip was not quite as good as othrs we have taken. A little tricky getting a hold of kimkim for help on a couple of things. The trip was still great and we truly enjoyed Switzerland, just communication was not like other trips. Read more

This kimkim trip was not quite as good as othrs we have taken. A little tricky getting a hold of kimkim for help on a couple of things. The trip was still great and we truly enjoyed Switzerland, just communication was not like other trips.

Hotel Reviews
Opera hotel Zurich
Zurich

Good location, quiet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metropole Hotel Interlaken
Interlaken

Great location, staff VERY nice and helpful. Good breakfast.

Authenticity & Character
Location
We were able to walk where we needed to go and the hotel had amazing views.
Staff
Cleanliness & Comfort
Activity Reviews
Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

Guide was very informative and could easly understand her. Lots of knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
Switzerland

This is a must do. The ride is not hard and the scenery is breathtaking. Lunch is amazing and the tour guide was caring, infromative and a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH

KimKim did a great job planning the trip. ...
Germany | Sep 28 - Oct 5, 2025

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Jeff B.
Chicago, IL | Reviewed on Oct 12, 2025
KimKim did a great job planning the trip. The best things were included.The hotels were wonderful. The difficulty came with my inability to use the KimKim apt and stay connected.Meeting the rides was hard but did not cause problems with the flow of the trip. The planning was hard going thru my daughter Molly.
My wife and I enjoyed the trip.
Read more

KimKim did a great job planning the trip. The best things were included.The hotels were wonderful. The difficulty came with my inability to use the KimKim apt and stay connected.Meeting the rides was hard but did not cause problems with the flow of the trip. The planning was hard going thru my daughter Molly.
My wife and I enjoyed the trip.

Hotel Reviews
IntercityHotel Berlin Airport BER Terminal 1 & 2
Schönefeld

The hotel was what a traveler needs on an overnight before our flight home. Not fancy but adequate.

Authenticity & Character
Cleanliness & Comfort
Townhouse Leipzig
Leipzig

The location was almost connected to the Bach museum and was about 10 meters from the Thomaskirke. The hotel was very comfortable and the people in the hotel were very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Star G Hotel Premium Dresden Altmarkt
Dresden

Ideal location,very comfortable. There was some confusion about when we were supposed to arrive. Our reservations were cancelled.On leaving I got my 450 euros back.The hotel accomodations could not have been better.

Authenticity & Character
Staff
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We never had any need or use of 24/7 assistance

Quality of Experience
Guides, Drivers and Staff
Better communication with the rides
Transport
Cruising the Elbe River: A Scenic Boat Trip Experience
Cruising the Elbe River: A Scenic Boat Trip Experience
Dresden

This was very pleasant. It was the high point of our visit to Dresden for my wife.

Quality of Experience
Transport
We had problems meeting with our rides. This may have been caused by my inability to use the apt.
Historic Walking Tour of Dresden
Historic Walking Tour of Dresden
Dresden

The guide grew up in Dresden and was very informed and helpful.r

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Oct 20, 2025

Dear Jeff,

I'm happy you enjoyed your trip as well as the different hotels.

I was really happy to create this trip for you!

Best,
Lucie

Best way to experience the highlights of Turkey
Turkey | Oct 1 - Oct 10, 2025

Donna
Donna G.
Dallas, TX | Reviewed on Oct 12, 2025
Berat, the local specialist for my tour masterfully customized an itinerary to fit my requests. He arranged and coordinated the guides, drivers, hotels and domestic flights for what turned out to be a flawless tour. I appreciated the reminders I received almost daily to inform me of the schedule and any action needed on my part.
In Istanbul, Mr. Volkan Akoluk was my terrific guide for two days. He quickly brought me up to speed on the history of the region and prepared me for the sights...
Read more

Berat, the local specialist for my tour masterfully customized an itinerary to fit my requests. He arranged and coordinated the guides, drivers, hotels and domestic flights for what turned out to be a flawless tour. I appreciated the reminders I received almost daily to inform me of the schedule and any action needed on my part.
In Istanbul, Mr. Volkan Akoluk was my terrific guide for two days. He quickly brought me up to speed on the history of the region and prepared me for the sights we were to visit. The two days never felt rushed yet we covered a lot of the historic sites.
In Ankara, Hattusa, and Cappadocia , Mr. Irfan did a wonderful job as we visited so many sites in four days. I especially enjoyed the fact that he had grown up in the area of Uchisar and with that he had personal stories of what life was like these last couple generations. My favorite experience was driving in at night my jaw dropping at the site of Cappodocia and my Kale Konak hotel bathed in a rosy glow.
In Izmir, with just one day left, I had the pleasure to enjoy Ephesus and Priene with Mr. Ozan Tokcan. As with the previous two guides, Mr. Ozan had incredible knowledge of the sites we visited as well as the history of the area.
And because I had just a taste of the beautiful area around Izmir, I will need to return.
Thank you for an amazing experience!

Hotel Reviews
Park Inn by Radisson Izmir
Izmir

Wonderful location with views of the harbor. Close proximity to the old section of the city and the piers.

Eyuboglu Hotel
Ankara

Very comfortable with a good location

Sirkeci Mansion Hotel
Istanbul

Located in the old town. Very nice hotel with a lovely breakfast.

Kale Konak Hotel

Simply magical

Authenticity & Character
Renovated to reflect a “cave” character
Location
Adjacent to the Castle
Staff
Professional
Cleanliness & Comfort
Activity Reviews
Discover Priene: A beautiful ancient Ionian town
Discover Priene: A beautiful ancient Ionian town
Turkey
Quality of Experience
Guides, Drivers and Staff
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey
Quality of Experience
Guides, Drivers and Staff
Discover the Volcanic Valleys of Cappadocia: Zelve, Pasabag, and Avcılar
Discover the Volcanic Valleys of Cappadocia: Zelve, Pasabag, and Avcılar
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Visit the Ancient city of Hattusa  (Hattuşaş)
Visit the Ancient city of Hattusa (Hattuşaş)
Turkey
Quality of Experience
I
Guides, Drivers and Staff
Visit the Anatolian Civilizations Museum and Panoramic City Tour
Visit the Anatolian Civilizations Museum and Panoramic City Tour
Ankara
Quality of Experience
Guides, Drivers and Staff
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
I
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
I
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Nov 08, 2025

Dear Donna,
Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.
Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

We had a wonderful trip to Ireland.
Ireland | Oct 2 - Oct 11, 2025

PAUL
PAUL S.
Boston, MA | Reviewed on Oct 12, 2025
We had a wonderful trip to Ireland. We had two guides during our stay., For the first two days we had Vincent and then for the remainder of the trip we had Des. They both were very knowledgeable, friendly and caring. An unexpected highlight for us was the trip to the Barren smokehouse. We had a very interesting conversation with one of the owners. All of the accommodations were great, the food recommendations were spot on. Read more

We had a wonderful trip to Ireland. We had two guides during our stay., For the first two days we had Vincent and then for the remainder of the trip we had Des. They both were very knowledgeable, friendly and caring. An unexpected highlight for us was the trip to the Barren smokehouse. We had a very interesting conversation with one of the owners. All of the accommodations were great, the food recommendations were spot on.

Hotel Reviews
Cliff at Lyons
Co. Kildare

A wonderful way to end our vacation was to stay at the Cliff at Lyons. while we were only at the property for a short time, it is conveniently located close to Dublin airport. The property is beautiful and the staff was very friendly. They have a lovely bakery/Café on site with delicious treats.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lodge at Ashford Castle
Cong

While not actually in the castle, the accommodation was terrific. I’m sure the handicap accessibility of the castle rooms didn’t fit my needs. Anyway, the accommodation was very nice the on site restaurants were great. well, the property is very large. They are more than willing to mow you around the property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monks Ballyvaughan
County Clare

Well, definitely a less refined accommodation than the others we experienced, the room was clean, comfortable, and had all the modern accessories. The on site restaurant had a great seafood chowder.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheen Falls Lodge
Kenmare

Friendly and knowledgeable staff. Definitely worth going to the Falls restaurant, it was a highlight of our dining experiences in Ireland

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Davenport Hotel
Dublin

Wonderful hotel, friendly staff, close to the center of town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Burren Smokehouse - Meet the Makers
The Burren Smokehouse - Meet the Makers
Ireland

This was probably the most unexpected experience we had in Ireland. We had no preconceived notion about what this experience would be like. Peter just comes up to you and starts having a conversation, taking us to various parts of the facility and ending with a lite lunch at the pub. While we probably wouldn’t have booked this experience on our own. We are surely appreciative that Eleanor pick this experience for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Oct 17, 2025
Dear Paul, Thank you so much for your kind words! We’re thrilled to hear that your trip to Ireland was such a wonderful experience. It’s great to know that both Vincent and Des made such a positive impression: their knowledge, friendliness, and care really do make all the difference. We’re delighted you enjoyed the handpicked accommodations, dining recommendations, and especially the visit to the Burren Smokehouse, it’s one of those unexpected gems that often becomes a favorite memory. Your... Read more

Dear Paul,

Thank you so much for your kind words! We’re thrilled to hear that your trip to Ireland was such a wonderful experience. It’s great to know that both Vincent and Des made such a positive impression: their knowledge, friendliness, and care really do make all the difference.

We’re delighted you enjoyed the handpicked accommodations, dining recommendations, and especially the visit to the Burren Smokehouse, it’s one of those unexpected gems that often becomes a favorite memory. Your thoughtful feedback on each property is much appreciated and will be shared with our partners in Ireland.

It was such a pleasure to plan this journey for you, and we’d be delighted to help design your next adventure when you’re ready to explore again.

Warm wishes,
Eleanor

This trip was excellent! Anita did a fantasti...
Spain | Oct 4 - Oct 11, 2025

Terri
Terri N.
Canada | Reviewed on Oct 12, 2025
This trip was excellent! Anita did a fantastic job accommodating all of our needs for our journey through Spain. Accommodations:
The hotels were excellent overall, with just one exception on our final night in Madrid. That issue was related to the hotel staff, not the trip planning itself.
Transportation & Guides:
The drivers were outstanding—each transfer was perfectly on time, and the Mercedes vans made travel very comfortable. I especially appreciated that all drivers and guides...
Read more

This trip was excellent! Anita did a fantastic job accommodating all of our needs for our journey through Spain.

Accommodations:
The hotels were excellent overall, with just one exception on our final night in Madrid. That issue was related to the hotel staff, not the trip planning itself.

Transportation & Guides:
The drivers were outstanding—each transfer was perfectly on time, and the Mercedes vans made travel very comfortable. I especially appreciated that all drivers and guides contacted us on WhatsApp ahead of time to confirm arrivals, which gave us peace of mind. The tour guides were excellent, and I loved the small-group format of the tours.

Overall Experience:
Our 8-day itinerary was full and exciting, with visits to different cities almost every day. It was a wonderful way to see so much of Spain in a short time. My only recommendation would be to allow a bit more downtime to relax and soak in each destination.

Final Thoughts:
I would 100% recommend KimKim and will absolutely use them again for future trips!

Hotel Reviews
One Shot Recoletos 04
Madrid

Staff not so friendly or forthcoming with help or recommendations. I felt like I was putting the reception staff out when asking for restaurant recommendations. The room was cozy, clean and comfortable. Since our checkout was prior to breakfast service, the kitchen staff was nice enough to box take a way breakfast for us. Overall and "ok" experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla

Great location, staff and breakfast! We really enjoyed our stay. The lobby area was warm. The hotel bar was fantastic and the bartender was very friendly and accomodating. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Palacio Colomera
Córdoba

Great location, excellent breakfast. Room was comfortable and we were abe to check in a little bit early which was very nice. Friendly staff. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
U-Sense Granada Catedral Apartments
Granada

This apartment was excellent. Great location. Clean, and easy to find. Keep in mind, if you get here prior to check in, you can store your bags at their office 5 minute walk away, and they charge $5 per bag. Also, if you can check in early, there is a $30 ealy check in charge. (one or the other cost will be incurred). The office staff was amazing, friendly and incredibly helpful desite how busy they were. One note, if you use the washer/. dry and DRY your cloths, the dry will completely wrinkle your clothing..so much that an iron or steamer will not remove wrinkles. It may not be worth using it. My jeans were like a crumpled ball of aluminum foil at the cycle end. despite this, Overall - 5 star.. Loved it and would recommmend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Excellent hotel. Wonderful staff. Breakfast was plentiful! Great location. Rooms were very spacious and clean.

Authenticity & Character
Location
Near the Grand Via. Great, fun location.
Staff
Cleanliness & Comfort
Activity Review
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid

Daniel was awesome. He provided a attention capturing tour and recommended a fabulous lunch spot after.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 19, 2025

Hello Terri, thank you so much for your review! I’m glad to hear you had such a great time in Spain and that everything ran smoothly with the drivers, guides, and hotels. I’m glad you felt well taken care of along the way! It was a pleasure planning your adventure, and I’d love to help you with your next one. I wish you all the best, Anita and Espiritu Travel Team 🫶

Our KimKim guide Nikola was terrific in all a...
Slovenia | Sep 26 - Oct 11, 2025

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jim t.
Canada | Reviewed on Oct 12, 2025
Our KimKim guide Nikola was terrific in all aspects of our trip to Slovenia and Croatia. Every detail within his scope of control occurred as planned and on schedule. Over 17 days there were occasions when we reached out to him for information, guidance and assistance in resolving issues and he always delivered promptly and effectively. We have been recommending KimKim both while traveling to people we have met and at home during the planning phase. We will definitely be using KimKim... Read more

Our KimKim guide Nikola was terrific in all aspects of our trip to Slovenia and Croatia. Every detail within his scope of control occurred as planned and on schedule. Over 17 days there were occasions when we reached out to him for information, guidance and assistance in resolving issues and he always delivered promptly and effectively. We have been recommending KimKim both while traveling to people we have met and at home during the planning phase. We will definitely be using KimKim again.

Hotel Reviews
Amadria Park Hotel Capital
Zagreb

A beautiful older European hotel with great staff

Authenticity & Character
Location
Very short walk to the sites of Zagreb
Staff
Cleanliness & Comfort
Armerun Heritage Hotel
Šibenik

Great location, great service and very nice onsite dining. Beautiful water view from a terrific room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Dea
Hvar

A very nice hotel and a great breakfast.

Boutique Villa Pearl of Plitvice
Spirito Santo Palazzo Storico
Rovinj

Great location, beautiful room and very helpful staff. Breakfast was excellent. We had a terrace room and loved the view and sunsets.

Authenticity & Character
Location
Staff
The staff were always available and very knowledgeable and jelpful
Cleanliness & Comfort
Hotel Gredič
Dobrovo v Brdih

Great room and hotel in a former castle in stunning Slovenian wine country equal in every way to Tuscany. The onsite restaurant is top notch, a really wonderful dining experience.

Authenticity & Character
Location
Well located in beautiful wine country
Staff
A highly automated checkin / checkout with minimal human intervention but everything was organized and efficient
Cleanliness & Comfort
Hotel Dobra Vila
Bovec

Dobra Vila is an elegant hotel with a 1930’ish vibe. The public spaces are all beautifully appointed and terraced mountain view is unobstructed. Our room had access to a large patio with lounge chairs looking out to the mountains and sunset. The breakfast room is gorgeous and the breakfast is top notch.; we wish they also had dinner service. The bathroom was true to the hotel period decor but showering was a bit of challenge as it meant having to be in a beautiful bathtub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Penzion Berc
Bled

We feel we absolutely picked a great place to stay in Bled. Many of the other hotels looked dirty and tired while Penzion Berc was small, quaint, clean, and well located. The breakfast and dinner on the property were excellent. Other meals in Bled were disappointing making our choice of Penzion Berc even more pleasing. We will be recommending it to others

Authenticity & Character
An authentic alpine vibe.
Location
Staff
Cleanliness & Comfort
AS Boutique Hotel
Ljubljana

We stayed 2 nights and loved the hotel. Our checkin, the location, our room and breakfast were all fabulous. It was a great start to our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Truffle Hunting Experience
Truffle Hunting Experience
Slovenia

A great outing that exceeded my expectations. It was interesting, hands on and the lunch provided was outstanding

Quality of Experience
Guides, Drivers and Staff
O
Transport
You use your own vehicle
Guided Bike Tour in Goriska Brda Wine Region
Guided Bike Tour in Goriska Brda Wine Region
Goriška Brda
Quality of Experience
Guides, Drivers and Staff
We were self guided
Transport
Bikes were excellent
Bohinj Lake Cycling Tour
Bohinj Lake Cycling Tour
Slovenia
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Slovenian Culinary Class in Bled
Traditional Slovenian Culinary Class in Bled
Slovenia

A fun and different thing to do in Bled.

Quality of Experience
Food
Guides, Drivers and Staff
Very friendly mother daughter team
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Dec 31, 2025

Thank you so much for your kind words! 😊 I'm thrilled to hear that your adventure in Slovenia and Croatia exceeded your expectations. It was my pleasure to ensure every detail was taken care of, and I'm glad I could deliver on that. Thanks for recommending kimkim - it means a lot to the team and me! As you look back on the memories from last year and welcome the new year, I hope the beauty of Croatia and Slovenia stays with you. Hvala vam puno (thank you very much) again, and I hope to welcome you back soon! 🎉

KimKim travel takes great care of your travel...
Thailand | Sep 30 - Oct 11, 2025

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Neelam P.
Newark, NJ | Reviewed on Oct 12, 2025
KimKim travel takes great care of your travel plans and needs. From pick up to airport, to guided tours and drop off to airport. Thank you so much for being part of our Thailand trip. Neelam and Manny Read more

KimKim travel takes great care of your travel plans and needs. From pick up to airport, to guided tours and drop off to airport. Thank you so much for being part of our Thailand trip.

Neelam and Manny

Hotel Review
U Chiang Mai Hotel
Chiang Mai

While the staff were very welcoming and kind, we felt this hotel needs a little renovation! The pool was black tiled and not very appealing when mosquitoes are hovering over it. The bedroom and bathroom were somewhat clean but we found mosquitoes and tiny bugs which made it a little uneasy at night. With some renovations, this property is a prime location for the Night Market and nearby restaurants.

Authenticity & Character
Location
Night Market is right on the same street
Staff
Cleanliness & Comfort
Needs renovations
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Oct 13, 2025

Thank you so much for sharing your detailed feedback and for choosing KimKim Travel for your Cambodia and Thailand trip! We’re delighted to hear that you appreciated our care and service from start to finish.

We also truly value your honest comments regarding the hotel. Your insights about the room condition and mosquitoes are very helpful, and we’ll share them with our local partner to ensure improvements are made.

We’re glad you enjoyed the convenient location near the Night Market and restaurants, and we hope to welcome you again for another wonderful journey soon!

Ron was a very helpful guide, helped us on ou...
Thailand | Oct 1 - Oct 11, 2025

B
Bianca R.
Miami, FL | Reviewed on Oct 12, 2025

Ron was a very helpful guide, helped us on our first day in Bangkok. The experiences we booked were well organized from the pick ups to the drop offs. Amazing. Didn't have to worry a least bit.

Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Oct 13, 2025

Hi Bianca,

Thank you so much for your kind words! I’m really happy to hear that you enjoyed your time in Thailand and that Ron helped make your experience smooth and memorable.

If you ever plan another adventure to Southeast Asia, I’d be more than happy to assist you again in creating another unforgettable journey.

Warm regards,
Kien

The most AMAZING multi-generational trip! So easy and seamless...
Greece | Jun 7 - Jun 21, 2025

Kate
Kate G.
Ashburn, VA | Reviewed on Oct 12, 2025
I presented a challenge to Chris: design a trip for a group of 10, aged 8 to 80, who have never been to Greece. He did the most amazing job. Everything happened like clockwork, even when our group didn't. The locations, the hotels, the transportation, and the guides were on point. I wholeheartedly recommend Chris and Kimkim. We bought our flights but that was not an issue even when significantly delayed; our drivers were waiting for us. Chris managed to fit in all that we wanted to see and... Read more

I presented a challenge to Chris: design a trip for a group of 10, aged 8 to 80, who have never been to Greece. He did the most amazing job. Everything happened like clockwork, even when our group didn't. The locations, the hotels, the transportation, and the guides were on point. I wholeheartedly recommend Chris and Kimkim. We bought our flights but that was not an issue even when significantly delayed; our drivers were waiting for us. Chris managed to fit in all that we wanted to see and do on our trip - visit archaeological sites, stay in relaxing hotels, and go on food and history tours. All 10 of us agree it was a trip we will never forget. My only suggestion - there was a bit too much honey and cheese in the tours (but I did ask for food tours). Thanks, Chris!

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 13, 2025

Dear Katie,

Thank you very much for your kind words! I'm very happy that everything went smoothly from start to finish and that you all enjoyed this trip, from the youngest to the oldest traveler. Your recommendation is very much appreciated, as well as your feedback on the food tours - we will share that with our partners.

I wish you all the best, safe future travels, and I would love to plan your next adventure to Greece again and/or Italy!

Kind regards,
Chris

When we began to look for a safari, and there...
Kenya | Sep 22 - Oct 6, 2025

Kenneth
Kenneth W.
Chicago, IL | Reviewed on Oct 12, 2025
When we began to look for a safari, and there are many companies, we were fortunate to communicate with Joseph at Kim Kim. I had never heard of them but boy did they please us with a terrific safari. First they customized the trip based on what we wanted not a set plan. Second we had George Ke (ask for him) as our diver and host. That's right. We paid less than we did for a 4 day shorter trip 2 years ago and had a private driver. He is wonderful. Beauty of Kim Kim is that no matter what... Read more

When we began to look for a safari, and there are many companies, we were fortunate to communicate with Joseph at Kim Kim. I had never heard of them but boy did they please us with a terrific safari. First they customized the trip based on what we wanted not a set plan. Second we had George Ke (ask for him) as our diver and host. That's right. We paid less than we did for a 4 day shorter trip 2 years ago and had a private driver. He is wonderful. Beauty of Kim Kim is that no matter what or how many questions I had Joseph always responded positively and helped us get the most. If you see something you like give Kim Kim a chance to bid and design a plan and you will pay less and get so much more. Our tirp was 14 days long ( short), we visited 7 Game parks ( no fences just reserved lands that animals could wander in) and saw 54 different species of animals of course including the big 5 plus so many more. George our guide has amazing et=yes to see then when we never would. By having a private driver you could stay longer at the filed where we found 30 (thirty) giraffes or move quicker if we didn't find what we wanted. We saw dozens of lions and Rhino. A few Cheetahs and Leopards; Hundreds of Zebra, Wildebeest, elephants ... the list keeps on going. We were 10 to 50' from all of the animals. They will provide an experience you will talk about to your friends for the rest of your life. Check them all out but if you give Kim Kim a try you will be so happy. One of our must do's is to go on safari in September/ October in the dry season. The animals must find water daily so they move around. Be sure and do a night drive to see animals that don't come out until after dark. What ever you do GO. We have been to 102 countries and the safari beats them all hands down. We can't wait to use Kim Kim for our other trips now. If you want to talk more tell joseph to give you my email address and I will

Hotel Reviews
Kilaguni Serena Safari Lodge

When you go on safari this is what you hope your accommodations will be like. We saw 12 different species of animals and all of them, in large quantities, visited the two water ponds right outside the lodge. Every animal species we saw cam to drink during the day. While it sits in the second largest game reserve in the country somehow the animals know it and love to come. 50 elephants, zebras, Cape buffalo and so many other animals came each night to drink and bathe. Food was great and as in every place we went in Kenya the people were incredible

Naivasha Sopa Lodge
Nairobi

This was quite a surprise and an elegant place to stay. Waking the grounds next to you are Zebras, Water Bucks, giraffes and Hippos come into a protected area at night but fenced off. Food spectacular. The nearest park is Hells Gate reserve and t had limited animals but take the boat for an 45 minute cruise to the island and walk beside a number of animals. Worth the experience. The hotel was special

Olive Bush Camp

Your tent cabin is on the Mara River and you feel like you should being on safari. Never met more friendly and accommodating staff and they made the stay special. The Mara is huge so a lot of driving to do but you are rewarded with an incredible number and kinds of animals. Don't miss the Olive

Sarova Lion Hill Hotel
Nairobi

This was a huge surprise as when we arrived we thought it a very small park. Food and entertainment excellent. We found a mile square filed with 30 giraffe. Lions and cubs, and miles and miles to drive. You will love thsi area

Sweetwaters Serena Camp
Nanyuki

An amazing facility with tent camps ( just a name as they are very nice with all the facilities you need in your room)that face the animals. Don't come out at night as you may meet one but very safe and tons of animals. Food is fabulous and staff will meet your every need

Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

One a piece of Paradise in the middle of a huge city. It's like having your own oasis. You will love the setting and the people and it's near the Nairobi game preserve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Amboseli National Park
Amboseli National Park
Amboseli National Park

Holy smoke it was like driving into the Sahara desert the roads were so dry and deep with sand. Certainly not worth the 5 mile entrance to find a few animals. Our least favorite stop

Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

It is sooooooo big you have to drive a lot, over very rough roads to see animals but this is where you will find Cheetahs and leopards

Maasai Mara Game Drives & Hot Air Balloon Ride
Maasai Mara Game Drives & Hot Air Balloon Ride
Masai Mara

Balloon was a great experience. Short trip but over hundreds of animals and the breakfast was to die for

Lake Nakuru Full Day Game Drives
Lake Nakuru Full Day Game Drives
Nakuru

Nice park, a lot of animals and worth 2 days

David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Kenya

Nice concept to save some abandoned elephants but you will be as close on your game drives so not a must for us

Ol Pejeta Conservancy Game Drives
Ol Pejeta Conservancy Game Drives
Ol Pejeta Conservancy

worth a couple of days at most but quality place to visit and stay

Lake Naivasha Hells Gate National Park
Lake Naivasha Hells Gate National Park
Kenya

after all we had seen this was a bust. Very few animals and very small. Not worth the time and distance compared what we had seen on our safaris

Nairobi National Park
Nairobi National Park
Kenya

It is right beside the city but no fences and animals stay at will. Our first stop and we saw 18 different species of animlas including many Rhino. Amazing start to a terrific safari time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Oct 13, 2025
Hi Kenneth,
Wow — what an incredible message! Thank you so much for taking the time to share such a detailed and heartfelt review of your safari experience. I’m truly happy to hear that everything worked out so well and that both George and the itinerary made your trip special.
It means a lot to know you enjoyed the personalized planning process and that the adventure lived up to your expectations — especially given how much you’ve travelled! I’ll be sure to pass along your kind words to...
Read more

Hi Kenneth,
Wow — what an incredible message! Thank you so much for taking the time to share such a detailed and heartfelt review of your safari experience. I’m truly happy to hear that everything worked out so well and that both George and the itinerary made your trip special.
It means a lot to know you enjoyed the personalized planning process and that the adventure lived up to your expectations — especially given how much you’ve travelled! I’ll be sure to pass along your kind words to George; he’ll be thrilled to hear your feedback.
We’d absolutely love to help you plan your next trip whenever you’re ready. And thank you as well for being open to share your experience with others — it really helps future travelers get a sense of what to expect.
Warm regards,
Joseph

Othman was incredibly helpful throughout the ...
Iceland | Oct 1 - Oct 6, 2025

I
Ian G.
Newark, NJ | Reviewed on Oct 12, 2025

Othman was incredibly helpful throughout the entire process, answering any and all questions I had regarding the trip. He was quick to respond with any added requests that I had. He is the reason our engagement trip was so unforgettable!

Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Oct 12, 2025

Thank you so much, Ian, for your kind words! It was a real pleasure helping you plan such a special trip, and I’m thrilled to hear Iceland was unforgettable. Wishing you both all the best for the future!

Pedro organized an amazing 10-day itinerary for our Portugal trip in late September
Portugal | Sep 29 - Oct 8, 2025

Scott
Scott S.
Wauwatosa, WI | Reviewed on Oct 11, 2025
Pedro organized an amazing 10-day itinerary for our group of six in Portugal. All accommodations and activities were perfect. Throughout the journey, Pedro maintained regular communication to ensure smooth progress and offered timely assistance as needed.
Pedro did an outstanding job coordinating and communicating with our drivers and tour guides. Claudia led our Lisbon Historic Odyssey Private Walking & Tastings tour; Ricardo guided us through Pena Palace; and Catarina provided...
Read more

Pedro organized an amazing 10-day itinerary for our group of six in Portugal. All accommodations and activities were perfect. Throughout the journey, Pedro maintained regular communication to ensure smooth progress and offered timely assistance as needed.
Pedro did an outstanding job coordinating and communicating with our drivers and tour guides. Claudia led our Lisbon Historic Odyssey Private Walking & Tastings tour; Ricardo guided us through Pena Palace; and Catarina provided insightful commentary on Porto's Historic Odyssey Private Walking Tour. Each guide shared valuable knowledge about local history, culture, landmarks, and restaurant recommendations.
Drivers Carlos and Ricardo were a joy to ride with. Both enjoyed sharing information about landmarks, city histories, and dining options.
The trip included numerous memorable experiences, such as:
• A day excursion to Sintra, including a tour of Pena Palace.
• An impressive Fado Dinner at Mesa de Frades Restaurant.
• The Ultimate Douro Valley Experience, featuring a boat journey along the Douro River and concluding with a private tour, tastings, and lunch at Quinta da Pacheca Winery.
• A Hands-On Culinary Experience Baking Pastel de Nata

Scott

Hotel Reviews
Hotel Cascais Miragem
Cascais

fabulous breakfast bar included and staff were helpful with recommendations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eurostars Porto Douro
Porto

fabulous breakfast bar included and staff were helpful with recommendations

Authenticity & Character
Location
10 to 20 minute walk to majority of the activities in the city
Staff
Cleanliness & Comfort
Hotel Vincci Liberdade
Lisbon

fabulous breakfast bar included and staff were helpful with recommendations

Authenticity & Character
Staff
Cleanliness & Comfort
Great place to stay
Activity Reviews
Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal

A nice relaxing boat tour down the Douro River. Our guide did an amazing job of sharing the history of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Nice experience learning about Portugal's Port Wines.

Quality of Experience
Guides, Drivers and Staff
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Lisbon

A fun experience learning how to bake Pastel de Nata.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Claudia did an outstanding job of sharing the history of the city, culture, landmarks and recommending restaurants.

Quality of Experience
Guides, Drivers and Staff
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The wine tour, tasting, and lunch were amazing. Wine and food were outstanding. I recommend this be a must stop in travel plans.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Highly recommend doing this The Ultimate Douro Valley Experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Ricardo was a joy to ride with. He enjoyed sharing landmarks, history of the cities we drove through and recommending restaurants
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Portugal

Ricardo was our guide for Pena Palace tour. He did an amazing job of explaining the history and culture

Quality of Experience
Guides, Drivers and Staff
Ricardo was an amazing tour guide
Transport
Carlos was a joy to ride with. He enjoyed sharing landmarks, history of the cities we drove through and recommending restaurants
4-Hour Private Driver Service in Belém
4-Hour Private Driver Service in Belém
Lisbon

Carlos was a joy to ride with. He enjoyed sharing landmarks, history of the cities we drove through and recommending restaurants.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Our party of 6 enjoy the Portuguese culture Fado dinner experience. Highly recommend seeing this Fado experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Catarina did an outstanding job of sharing landmarks, history of the cities we drove through and recommending restaurants

Quality of Experience
Guides, Drivers and Staff
To Eat Suggestion: Pinóquio
To Eat Suggestion: Pinóquio
Lisbon

Their menu had many options to select from. We had a party of 6 and we all enjoyed our dinner.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 13, 2025

Hey Scott,
Thank you so much for your thoughtful review! I am delighted to hear you had such a memorable experience.
I am especially glad you enjoyed the rich cultural experiences, delicious cuisine, and the unique local insights along the way.
We hope to welcome you again in the future!
Your friend in Portugal - Pedro

Catrina and Beatrice are Travel Goddesses
Italy | Sep 29 - Oct 10, 2025

Joe
Joe O.
Southport, NC | Reviewed on Oct 11, 2025

This was by far the best vacation my wife and I have ever taken. And it was all due to the detailed planning by Catrina and the exceptional on sight concierge service provided by Beatrice. Every single detail was planned and executed to perfection. Every lodging, travel, and activity were spot on and fit our expectations exactly. I can not stress enough how much the up front planning and the on ground communication during the trip made a difference. Fantastico!!

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Oct 17, 2025

Dear Joe,
Thank you so much for sharing these kind words!
Beatrice and I are both deeply grateful 🥰for your appreciation. Knowing that every detail came together perfectly and that you felt supported during your travels is exactly what we aim for.
"Grazie di cuore," and we look forward to helping you plan your next "fantastica" adventure!
Caterina

Both guides were terrific.
France | Sep 27 - Oct 4, 2025

B
Blaire V.
Los Angeles, CA | Reviewed on Oct 11, 2025

Both guides were terrific.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Oct 15, 2025

Thank you for your comment, Blaire! We’re so glad you enjoyed both guides 😊 Hope to see you again on another adventure!

Antonia and Nikola were fantastic! Highly recommend them.
Croatia | Sep 24 - Oct 8, 2025

Rich
Rich S.
Chicago, IL | Reviewed on Oct 11, 2025

Antonia and Nikola were fantastic! This was our first visit to Croatia so we needed “boots on the ground” to identify and schedule the best places to see the country and to arrange accommodations that met our needs. The process couldn’t have been smoother.

They also were very responsive to our needs to make changes on the fly when we needed them.

I definitely recommend them for anyone planning to visit Croatia.

Local specialist: Antonia Šutić Ljuština

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