Kimkim Trip Reviews

We had the absolute pleasure of having Faysel as our driver and travel guide during our trip to Morocco. Faysel is a true gentleman—thoughtful, respectful, and someone who proudly showcases his beautiful country. It was evident how much he loves his job and genuinely cares about his clients. He listened attentively and paid great attention to detail, remembering little things like when I mentioned my daughter was getting married. To my surprise, he bought her a gift at one of the shops we visited—a touching gesture that speaks to his kindness.

Throughout the trip, we learned so much about Morocco’s culture, its people, and religion, all thanks to Faysel’s deep knowledge and passion for sharing his heritage. The long drives felt anything but long as we frequently stopped to explore various villages, making the journey as enjoyable as the destinations.

Our stay in Fès was quite interesting. The Riyad we stayed at was beautiful, and the city was vibrant. However, this part of the tour felt more like being taken to vendors to view products and, while we never felt pressured to buy anything, it was clear that this was a subtle marketing strategy. As a result, we ended up spending a bit more than we had planned.

The Sahara Desert, however, was absolutely phenomenal! Riding camels to reach our luxury camp was an unforgettable experience, and there’s truly nothing like it. We also enjoyed our stay at Dades, where the hotel was lovely and the meals—both dinner and breakfast—were simply superb. A special shoutout to the chef there!

Lastly, Marrakech! We loved this city immensely, and it was the perfect way to round off our trip.

Would I visit Morocco again? Absolutely! I would likely skip or shorten the stay in Fès next time, but without a doubt, I would use Kim Kim again and request Faysel to be our guide. His professionalism, warmth, and dedication made our trip unforgettable.

The process of planning this trip with the travel company was quite easy. Liz was very patient with us, as we changed the itinerary a few times.
Once we got to Peru, everything was taken care of; transportation, guides, tours, hotels etc. All of our tour guides were very knowledgeable and friendly and made our experience exceptional. Drivers were always there and on time.

The restaurant recommendations provided by kimkim were wonderful.

We had one poor experience at a hotel, but kimkim made it up to us with a special night out. We were surprised and very grateful.

This trip was close to perfect. Would consider using kimkim again.

Hotel Reviews

Tika Wasi Valley

Sacred Valley

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chakana Boutique Hotel

Machu Picchu, Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Qalasaya Hotel

Puno

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tika Wasi Casa Boutique

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private tour to The Sacred Valley

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Shared Quad bikes tour in Moray & Maras

Sacred Valley

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Pachamanca Lunch Farm Tour

Sacred Valley

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Short Inca Trail Trek 1/2

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Short Inca Trail trek 2/2: Machu Picchu SV Htl

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Briefing about your future tour/trek

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

The Route of The Sun: {{start_location}} - {{end_location}}

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Uros & Taquile Floating Islands tour

Puno

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Palcoyo Trek: Small group

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Walking tour to Sacsayhuaman, Cusco city & San Pedro Market

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My husband and I loved our 10-day trip to Ecuador with Kimkim. Nick put together a great itinerary and was very patient with our many questions and changes. Once we arrived, Nick checked in periodically to make sure all was going smooth. And we had great experience with Sebastian, our local guide, who drove us between destinations, took us on tours/hikes, gave us tastes of local cuisine, had vast knowledge of the flora/fauna, culture and history of Ecuador, helped with translation, and generally made sure we were taken care of. We had never used a travel service, generally preferring to arrange our own travel, but we were very impressed with everything. And for our honeymoon, it was so nice to not have the extra stress of planning.

Mi guía fue muy buena, visitamos lugares de forma exhaustiva y completa. Turquía es un país maravilloso. El hotel fue muy bien elegido, nos encantó!!! El trato fue maravilllso!!

The trip was seamless and easy as KimKIm Travel set all in motion based on all of our needs and desires. Guides awaited us at every leg of our journey. Renata planned a great trip. We absolutely adored Bruno, our guide in Rio. He was kind, caring of our needs, and surpassed any expectations we might have had. The Availhanas lodge in the Amazon was amazing. The staff, particularly Pedro and Kenrick (one of our guides) went over and above any of our expectations.....The iguazu falls were spectacular and then we ended with our last day back with Bruno. An overall perfect trip -

Hotel Reviews

Arena Ipanema

Rio de Janeiro

food was not good at dinner - buffet breakfast fine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Intercity Manaus

Manaus

only there for a night prior to our amazon trip but staff kind and breakfast buffet decent

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Anavilhanas Jungle Lodge

Manaus

an amazing experience from beginning to end - all the staff amazing - activities, meals, guides made everything seamless -

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nadai Confort Hotel

Foz do Iguacu

just a place to spend the night - as always breakfast buffet great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arena Copacabana Hotel

Rio de Janeiro

love the location - again just a place to spend a night - breakfast buffet as well great -

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-Day Tour of Sitio Burle Marx, Rio de Janeiro

Rio de Janeiro

this is a definite must see if you want to see the authenticity of the area outside of the big city -

Quality of Experience

Guides, Drivers and Staff

Transport

Iguaçu Falls Hike on the Argentina Side

Foz do Iguaçu

spectacular views

Quality of Experience

Guides, Drivers and Staff

Transport

Carioca Lifestyle and Carnival Culture (by Public Transport)

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Full Days at the Anavilhanas Jungle Lodge

The Amazon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sebastian put together a wonderful first time visit to France! I really liked the neighborhood of our hotel in Paris, where it was easy to walk to nice eating and shopping places and it felt safe and clean. Our tour guide Sabine was kind, patient, and knowledgeable on our guided fashion/shopping experience. Harry, who was our guide for Palace of Versailles, was knowledgeable and had a good sense of humor. The hotel was nice with good food. In Marseille, my favorite was the guided walking tour, a self walking tour the local African/French markets, and our gourmet restaurant meal. Ezekial was our walking tour guide and was so patient with my mom and Susan as they needed to end the walking tour early; he helped them get a ride back to the hotel. The hotel in Marseille was my favorite with the decor, food, and lovely kitchen and home-style way of serving breakfast. Nice was great as well and we enjoyed our full day tour to Monte Carlo, Eze, and Monaco with our guide (unfortunately I did not record his name in my notes; he lives very close to the hotel we stayed in in Nice). He shared a lot of knowledge with us and drove safely. The hotel in Nice was not quyite as nice as the ones in Paris and Marseille but everyone was friendly and the location was very close to attractions in the Old Town and shopping, which we all enjoyed. We did have a few small challenges knowing when to get off of the trains to Nice and Marseille as the announcements were difficult to understand (we are not fluent in French) and finding elevators/escalators for painful arthritic knees in metro stations was tricky. The boat ride in Marseille for the Calanques National Park was a bit rougher and more wet than we anticipated. I think we all thought the boat would be larger and a smooth laid back ride, but the sea cliffs were lovely. All in all, I really enjoyed the trip and would love to visit all of these areas again and many more in France in the near future. Thank you!

Activity Reviews

Paris: Illuminations River Cruise

Paris

So fun and pretty to experience. We were able to go around 8:30 pm which was great timing to catch the Eiffel Tower light up around 8:45-9pm. I kind of wish we could have arrived a day or 2 earlier before doing this as we were very sleepy during the tour since it was our first day in Paris.

Quality of Experience

relaxing and lovely sights to see

Guides, Drivers and Staff

the guide was funny and had humor in providing the history of the bridges sights along the tour.

French Fashion, Fragrance and Fun in the Marais

Paris

I loved going into French based fragrance and jewelry stores where we made some purchases. I'm not sure I learned any specifics of French fashion which I kind of though I would but I liked our guide Sabine and how she was told us about the area and the unique shops. She was able to arrange an chocolate demonstration and tasting for us which was very cool.

Quality of Experience

Found some places to discover that we probalby never would have known but we got some unique gifts for ourselves and loved ones.

Guides, Drivers and Staff

Very friendly and easy to talk to; very patient and not pushy or loud in her demeanor.

Our trip to Croatia was amazing. Great people, great food and such wonderful history. Robi was awesome with planning our trip from Dubrovnik to Zagreb including the national parks. The arrangements were wonderful and he even found a few unexpected sites for us to visit. He checked in with us every night and sent us updated information and even managed to work with the weathe.I would highly recommend him and Kimkim.

Christine, we really liked the accommodations, especially La Meridian Myeongdong, AC Marriot (Gangnam) and La Valse in Busan. I must admit, I was surprised to learn that our hotel on the beautiful natural island of Jeju was in a highly urban area; it wasn't what I expected. But the hotel itself was fine. We appreciated the balance of planned activities (six days) and unplanned activities (5 days). That really worked for us. The guides were tremendous. Jiyoung, Jake and Kevin were all so different, but they were fun, friendly, enthusiastic and informative. We couldn't have been happier with them. In fact, we've enjoyed guides in several other countries and we think Korea's might have been the best we've ever had. One of the special aspects of having a great guide is that you learn more about the culture than simply learning about the sites. We learned about how elders are treated, about the different perspectives of the different generations, the ways the ancestors are honored (and so much more). Also, Alicia Lee was extremely helpful in many regards, especially in supporting us in real time. Thanks to you and Kim Kim for another great experience!

Ok, so the 4 stars had only a little to do with my KimKim experience overall. However with all of the illnesses my husband and I experienced, giving the trip five stars would not be real. Ok, things that made this trip great - driver pick up from the airport - they hired a porter once we arrived near our Riad Bayti, because the streets are so narrow, we could not be dropped off doorstep. My husband was so sick, he couldn't walk to the Riad, and the porter put him in the wheelbarrow and wheeled him to our Riad = ABOVE AND BEYOND! The Riad was in a central location - right by the spice market. The host was gracious and kind and we had refreshing mint tea as our welcome drink. Our room was traditionally decorated and had a full and a twin sized bed which turned out to be a blessing. There was also a very nice rooftop where I spent a lot of time.
My first full day, I had a nice full day tour. You can easily get lost in the narrow streets and not where you want to be - so it was nice to have a guide show me around - let me enjoy "sand coffee" and take me to a lovely (allergy accommodating) lunch. YSL gardens/museum were nice - 1.5 does suffice. I had a relaxing hammam experience with a stellar massage! I enjoyed Marrakech, but after my own bout of food borne illness, I was happy to take our leave.

We headed out to Imlil which was a nice scenic car ride. Upon arriving, our Riad (Dar Imlil) was lovely - they upgraded us, and our room had a both a nice indoor sitting area, as well as a nice balcony overlooking the pool with the mountains as the backdrop. We sat there for several hours taking in the peacefulness of the mountains and the surrounding quiet enjoying freshly brewed teas the host gave us to ease our gastric distress. We had a very good outdoor dinner prepared by our host that was more than we could eat and just delicious. The next day we had a hike. Abdullah our KimKim host knew my husband still wasn't feeling well and he asked if we wanted a mule - that was extremely thoughtful and turned out to be a great option that allowed my husband to not completely lose out on the trip. We were able to have a nice lunch at our guide's home. Turns out, they also AirBnb their place-so it was updated and clean and we didn't feel "eeked" out eating there (considering our negative food experiences on the trip - no fault of KimKim). We then head off to Agafay to Yes, We Camp - it was an oasis in the desert. We were welcomed, dropped our bags in our "glampsite" and headed to the pool. I was in the desert and the pool water was actually COOL!!! Later, we went for a camel ride and then had a very LARGE dinner back at the camp with fun entertainment included. I mean for a desert location, it definitely exceeded our expectations! We checked out the next morning, and off to Casablanca to catch our flight.

So sickness aside, we had a really nice experience. Prior to Morocco we were in India...comparing KimKim to the tour company we used there to Morocco, is another reason for the 4 stars. In India we had soup to nuts VIP experience where our driver became our friend and was very friendly and kind, and we met our met our local host in person and he made sure we lacked nothing. Our Morocco drivers were "friendly enough" but not our friends - can't remember their names. . .I never actually met the local guide. So, I would say, if you are looking for the "average traveller" experience, then this is for you. Unfortunately, I had just completed a 5 star hotel VIP experience in India, so I had to reset my expectations here. . .which is fine, but dear reader, just letting you know.

Hotel Reviews

Riad Bayti

Marrakech

This Riad was centrally location in the spice market, very walkable. The host was gracious and very accommodating. Our room was very nice and comfortable, decorated traditionally. They have a great rooftop where I spent evenings privately, writing and unwinding. I had a delicious dinner dinner at the property my first evening (where you can get wine) and each morning a (bread heavy) breakfast. The only reason I don't give 5 starts here is because you do need to request/pay for bottled water and I'd just stayed in 5 star hotels in India. . .and I want to be honest:-)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The towels I think are line dried, for an American, just note, there's no "fabric softener" so the towel smelled used.

Dar Imlil

Imlil

This place has a very good location. Our room had a balcony that overlooked the pool and we had the mountains as our backgdrop - we spent hours sitting there and just enjoying the view. We informed our host that we were having stomach issues, and they brewed us a special tea that helped a lot. Our dinner as traditional and very good (which means a lot as we were recovering from food issues on Turkish airlines and in Marrakech). We only stayed one night, but we very much enjoyed the hospitality of the host and the superb view!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Yes We camp Agafay

Marrakesh

This is our second time "glamping" in a desert. Our first stay was in Dubai, which we absolutely loved, but this one exceeded our expectations! Our "tent" was SOOO clean - no "icky" feeling, it was nicely decorated and felt new. There was a really nice pool and the water was actually "cool" being in the desert! There was a nice dinner, with more food than I could possibly eat, that was delicious, and we had energetic live entertainment. We only stayed overnight - but it felt like the kind of place I could have stayed for several nights and really had some nice chill days!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-Day Guided Tour of Marrakech

Marrakesh

I had a really great time with my guide! He allowed me to ask endless questions about the culture and at no point did he seem annoyed. I'm a shopper that hates having someone hover, but to be honest, with the endless streets and shopping areas, it was nice to have someone to navigate and help negotiate while I was shopping. We also had a late lunch together, and he was so personable, it felt like I was having a lunch with one of my friends. He did a great job and we had a lovely day together.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hammam & Spa Experience Marrakech

Morocco

Framing this, I've done spas in multiple countries in the world. As a prude American, I always have to say to myself, I'm not in America, you're gonna be naked. But, my "scrubber" who kept leaving the door open, could tell I was uncomfortable and at one point, she actually laughed at me (I laughed too). My massage was firm, and my therapist kept checking in to make sure the pressure was good - it was very, very good. I enjoyed my experience very much, but I am not giving 5 stars because the scrubber poured water on my face and it went up my nose and down my throat, and the experience felt a little rushed. I do understand when your operation turns over a lot of people in a single day, but I as the client never want to feel that.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer from Marrakech to Imlil

Morocco

The guided trek through Toubkal National Park was truly wonderful. Even though we faced some health challenges with my husband being sick, the local guide was incredibly considerate and arranged for a mule, so he didn't miss out on the experience. This made the outing memorable and enjoyable, allowing us to take in the beautiful scenery without worry.

Planning was very smooth - Rita was very helpful and insightful. Support during trip was timely and professional. Kim Kim support was aware of our train cancellation before we were and proactively rebooked and notified us. We’ve had just as good of service from Kim Kim on previous trip. Would highly recommend and will definitely use again!

I don't expect that you should publish this as a review of specific places, but rather use is as some guidance for selecting the places you offer to your clients.
All our accomodations were convenient and clean, and provided good value for the cost. Few had adequate hanging space for hand-washed clothing (and often exorbitant laundry pricing). Some had very little space for placing anything so we had to rummage in our bags on the floor. Location and quantity of electrical receptacles was generally feeble, particularly since the vast majority had only one port and that was in many cases already occupied by a lamp or appliance cord. Modern travelers need to charge phones and other electronics, and preferably be able to use them while charging. We invested in a combination USB charger/plug adapter that took care of providing USB charging but only had one pass-thru AC receptacle (It replaced a lost adapter that only served to provide a port for our 3-port extension cord). At least one hotel had USB charging ports at each nightstand. Several hotels had receptacles that had 3 ports arranged around a central axis, which works for three ungrounded EU-standard cord plugs but does not accept our adapters or chargers without blocking the unused ports - making the outlet no more useful than a single-port one.
Meals at the hotels were all quite good to excellent . We only took one dinner in a hotel (in Zurich - excellent albeit from a limited cafe menu). Breakfasts were all great in terms of quality and variety. Our only gripes about breakfast are that the coffee machines generally can serve only a dozen or so tiny (but nice) coffee drinks, one at a time, to a line of generally sluggish and easily confused customers. Getting a decent-sized cup of black coffee usually takes multiple button presses and cycles, and a trip to the machine is best done empty-handed so one doesn't have to balance a plate of food while puzzling out the menu and waiting for the action. Some of the breakfast layouts were kind of chaotic, with a lot of walking around to scope out the offerings and decide on what one wants, then finding things in a rational order and navigating the traffic of other similarly challenged customers. A first-world problem, I realize, but it could be easier...
We spent for an upgrade to our room in Zurich so we'd have extra space for our final re-packing and some relaxing before the flights home, and it proved worthwhile. Hanging and shelf space were still limited and arranged so that it seemed we were always in each others' way or blocking a closet door when unpacking/packing . The ultra-modern bath was almost entirely open to view from the room, being walled with glass. We didn't mind the lack of privacy, having been married for 47 years now, but having any light in the bathroom illuminate the whold sleeping room was annoying. The toilet and shower were further isolated by a second, partially frosted glass wall which hid only the toilet. IMHO, a bathroom that has no provision for using the toilet then washing and drying at least the hands before handling one's clothes is barbaric. No amount of TP is ever going to beat soap and water. Oddly, the only bidet we encountered on our trip was in a 350-year-old house in Courmayeur (IT) remodeled as an inn by a young couple, in a small bath with everything in reach and a place to put everything two guests would need.
Maybe someday we'll stay somewhere that has, on each side of the bed(s), a nightstand, reading lamp, two receptacles compatible with chargers and adapters, hanging space, shelves and drawer space and a countertop or bag stand big enough for at least one large and one carry on bag. The room should also havelso two decent chairs, at least one usable desk with power, some open level space for snacks and personal items, adequate lighting for sorting, packing, reading out of bed and for the cleaning staff to see what they are doing. A dim nightlight in the room, switched from both sides of the bed or by a motion detector, and a second one in the bathroom placed to not illuminate the bed when the bathroom door is open should be standard. Bathroom lights should be switched inside the bathroom so they can be operated without waking a sleeper.
On our Tour du Mt. Blanc, many inns had a shoe-changing room at the entry, with at least a place to store dirty outdoor shoes, and some offered loaner sandals or mules for indoor use. Several had drying racks or cabinets and a couple even had hanging space for wet raingear and packs and wet clothes. These might be over-kill in urban hotels, but for folks who intend to do a lot of walking and sightseeing in whatever weather is extant they are a real attractive amenity.
Our transportation was fine - the driver who took us to Martigny was good comapny and full of information. The rail passes worked fine, though I seemed to have a hard time finding the daily ticket on my phone sometimes and had to log back in repeatedly.
The bike tour out of Interlaken was great fun. Guide Leo did a great job herding us (10) and laid on a nice picnic. The bikes were good quality and plenty powerful, though the saddles could be better. Getting a train of 11 bikes through the traffic of downtown Interlaken seemed a bit chancy, but Swiss drivers are a lot more courteous than Americans and all went well.
The Jungfraujoch was grotesquely oversold and overrun with tourists (like us), many of whom seemed obsessed with getting the perkiest selfie ever taken at whatever cost. Lines for everything, and lines for lines. Dirty windows so photographs from indoors were not practical, but there were few places one could stop inside anyway apart from at dining and shopping opportunities. We took a walk through the Discovery tour, partly icky and artless but partly interesting and informative, spent a bit of time out on the balconies and the glacier in worsening weather, then bailed out as soon as we could get onto the train. At Klein Scheidegg the food options were quite limited but we had a little lunch of food bought from the sausage stand and some we'd brought, then hiked down the trail to Grindelwald - quite enjoyable in a very unusual sort of rural setting, and a much-needed opportunity to de-compress and get some exercise.
The outing from Lucerne to Mt. Pilatus was very much more to our liking - still a little busy but much less intense than Jungfraujoch. Lower elevation, better weather and less imposing infrastructure made the whole experience there more comfortable partly because folks could spread out on the trails and outdoor viewpoints and there wasn't the sense of collective claustrophobia - just a bunch of friendly people out appreciating a beautiful place, mostly unhurried and un-flustered. The cogwheel train down and the boat ride back to Lucerne were also quite pleasant - we got back feeling like we'd had a fun, relaxing and stimulating day. We should have scheduled Zurich for other than a Monday as most of the cultural attractions were closed, but we had a good time walking and sightseeing, with a big bike race event to provide a little bit of buzz (though opportunities to see any of the time trial racing were quite limited).

Our travel agent Angela ( Aggeliki) was the best. Being based in Greece, she knew the best places to stay and arranged everything perfectly. Loved every moment.

Hotel Reviews

Boheme Mykonos Hotel

Mykonos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Antony Suites

Naxos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Absolute Bliss

Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private round transfer anywhere in Santorini

Santorini

Quality of Experience

Guides, Drivers and Staff

Transport

HS Catamaran Sunset Cruise MD

Santorini

This was magical. The only way to truly appreciate Santorini.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The booking experience was very good, Stephen was responsive and made the process easy. The trip however did not live up to the dollars spent. One of the vendors arrived an hour late which led to lost time on our tour since we were on a schedule for transportation to our next location. The tour was very good but I did not appreciate the lost time and sightseeing that had been paid for. Kimkim did their best to connect with the vendor to find out when we could expect them to arrive but it took me almost 45 min to get in touch with anyone at Kimkim.
Stephen booked excellent private tour providers and hotels in Scotland but the tour itself was very poorly organized. Our first day put us at the hotel way past dark, we had to get take out food as everything was closing and we missed out on some of the planned stops. The next morning we sat with our local driver and reviewed our itinerary. He said that this is common for 3rd party planners. Our tour as written was not feasible; we worked together to reconfigure it into a trip that made sense for the time it takes to travel from sight to sight and based on our interest and the events that had been pre-paid. This reconfiguration provided a more enjoyable experience.
The end result is that I would not use Kimkim again, the very high cost did not result in a luxury trip, only luxury hotels that we did not have time to enjoy. Going forward I will take the time to work with local vendors to configure a trip.

Hotel Reviews

Craigellachie Hotel of Speyside

Aberlour

Beautiful hotel, I would love to have spent more time here. The hotel is furnished in beautiful antiques and woven fabrics produced locally. The pub and restaurant looked wonderful, sadly we did not get there in time to try them. The breakfast was very good and the staff were wonderful. The only note is there is no lift / elevator so it is not conducive to those travelling with a lot of luggage or mobility needs. Stairs are the only option.

Authenticity & Character

The decor

Staff

Everyone one was kind and helpful, that is the Scottish way after all.

Cleanliness & Comfort

Druid House B & B

Inverness

The owner is a wonderful woman who is so very welcoming. She made all efforts to make us feel home as we arrived late and hungry. I would highly recommend staying here if you plan to spend some time in the inverness area. It is a great place that provides an at home feel. The rooms are spacious and very well appointed with everything you need.

Authenticity & Character

Felt like home; after days of hotels and car rides it was a nice change.

Location

Just a hop off of the main road.

Staff

The owner greets everyone with a huge smile and is clearly glad to open her home. I would have loved to stay there longer, she made it very easy to be comfortable.

Cleanliness & Comfort

The home is spotless, our room appeared to be new and was extremely well appointed. I was thrilled with the Dyson hair dryer and just wish we had more time to enjoy the large soaking tub.

Hotel Colessio

Stirling

The rooms are very small, you will be stepping over luggage to get around. The location is good but don't bother to stay for breakfast.

Authenticity & Character

We were told it was an old hospital so I'm glad it no longer looks like one but there was very little "character"

Location

Very walkable to all of the sights

Staff

Staff was fine, good to see teens working

Cleanliness & Comfort

Fine for one night

Activity Reviews

Falkirk Wheel Boat Ride

Falkirk

Fantastic feat in engineering, we enjoyed seeing it but the boat ride was not worth the time.

Stirling Castle Tickets

Scotland

The castle is amazing. The history and views are not to be missed but book the guided tour.

Visit the Kelpies

Scotland

We all enjoyed learning about the story behind the Kelpies. The tour was informative and being able to go inside the structure was something I will remember each time I see photos of the iconic pair.

Phd level guided tour of Bannockburn

Stirling

We did not know what to expect from this tour but it was above and beyond any other tour experience. A one on one opportunity to ask all the questions and delve into any aspect of not only Bannockburn but the overall history of Scotland was fantastic. I will look for similar bookings on all of our future trips.

Johnstons Of Elgin

Elgin

We all enjoyed this tour, although I believe there is room for improvement on how the mill and process works it was an enjoyable and educational experience that we would recommend.

Claire was our travel agent. Can you imagine asking someone to coordinate a family trip with 19 people which included 9 children ranging in ages from 1-15. Claire not only met our expectations but far exceeded our expectations. She coordinated our 10-day trip to southwest Ireland and Dublin. There was something for all ages.

Our travel every day was a large motor bus that Claire coordinated along with our daily tours by Claire. She was available at all times if we needed her--we only called called her once. Our driver, Con, was delightful.

The tours were amazing. Claire listened to our requests and requirements. Her recommendation for restaurants were amazing. We give Claire 5+ Stars. We have used Kim Kim 3 x's in lthe ast two years. We have always had excellent trips kimKim is is great and look forward to our next trip with their amazing advisers.

Hotel Review

Ashling Hotel Dublin

Dublin

Excellent for our large family. The breakfast was amazing.

Authenticity & Character

Staff was very efficient and pleasant.

Location

Location was about a mile from Temple Bar but was perfect for large families.

Staff

Attentive

Cleanliness & Comfort

Activity Reviews

Lunch at Petronella

Kilkenny

Gap of Dunloe Adventure & Lakes of Killarney Day Tour

Killarney

Falconry Adventures

Killarney

This was a true highlight for the children.

Quality of Experience

Guides, Drivers and Staff

Mark, the owner was terrific

Transport

Caherconnell Fort & Sheepdog Demonstrations

Ireland

Amazing. Kids really enjoyed as much as adults.

Quality of Experience

Guides, Drivers and Staff

Transport

Cliffs of Moher Visitor Center tickets

Ireland

Visit Blarney castle and kiss the stone

Ireland

Private tour to the Ring of Kerry

Killarney

This is a must see for anyone visiting Ireland.

Quality of Experience

Guides, Drivers and Staff

Transport

Kilkenny Castle

Kilkenny

Private transfer

Dublin

Private Transfer/Taxi in Town

Ireland

Trinity College Library : The Book of Kells Experience

Dublin

Book of Kells were lent out.

Self-Guided Guinness Storehouse Experience

Dublin

The Leprechaun museum

Dublin

It is not what you expect. It is more. It is very well out together about Irish Folklore. It was amazing.

Our trip to Norway was outstanding, thanks in part to Kimkim. The itinerary they put together for us was great. We had no issues with any of the transportation. We loved traveling on the trains and ferries. The hotels were perfect for our family - the kids loved the bunk beds! Not something you find in American hotels. My favorite part of the trip was our stay in Dragsvik/Balestrand. The views were breathtaking. The kids loved kayaking in a fjord in Bergen. Our guide Johan was wonderful. Kimkim made it so easy for us. We would definitely use them again.

Hotel Reviews

Dragsvik Fjordhotell

Balestrand

The hotel was our favorite of the trip. The views are spectacular. The food is delicious. The staff couldn't have been more gracious and helpful. We had two rooms for four of us. They are minimal, with no tvs, but the gathering areas in the lobbies and outside were perfect for enjoying each other's company. They even had a shuttle you could use to get into Balestrand since it is a drive around a fjord to get there.

Authenticity & Character

Location

The setting is beautiful. Everywhere inside is a gorgeous view. It's about 12 minutes from "town" but there is a local bus and the hotel has a van.

Staff

Family run, they were lovely and very helpful.

Cleanliness & Comfort

Scandic Byporten

Oslo

Great location. The lobby is so cute. It's attached to an indoor mall which was nice because it was raining when we were there. The included breakfast was wonderful. The kids loved the bunkbeds!

Authenticity & Character

Super cute lobby - with a barber shop.

Location

Right next to train and bus stations.

Staff

Cleanliness & Comfort

Grand Hotel Terminus

Bergen

Our ferry arrived a while before check-in but they were able to accommodate us when we got there. It's a bit of a walk from the ferry terminal but nothing too bad. We had backpacks which made it easy - you probably could take a taxi if you had a lot of luggage. Overall location was great though. We were able to walk everywhere we wanted to go.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Oslofjord Evening Cruise with Prawn Buffet

Oslo

This was a fun activity for us after walking around the city all day in the rain. It was raining on the trip too, but they have a tarp that keeps you dry and you can still see everything. The staff was very friendly and informative. When they say all you can eat shrimp, they mean it! We unfortunately didn't get to see a sunset due to the rain, but the lights in Oslo harbor were lovely.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Tour du Mont Blanc trip was spectacular! The hikes were strenuous but all had amazing beauty. KimKim worked well with the local tour company, Altitude Mont Blanc, to arrange accommodations that worked well with the hikes. When the hotels were off the route, they provided transportation. Marion provided extra electronic maps which ensured that we did not get lost. She also researched other forms of transportation when some of the gondolas and such were closed for the season. Everything with accommodations and transport went exactly as planned. We enjoyed the other activities beyond the hiking trip as well including a trip to the Mer de Glace and ice cave.

Overall we were very happy with the itinerary offered and the locations and accommodations were terrific. We do have a few suggestions to make the trip easier.

1 - We expected the overland transportation to be in a newer and more comfortable vehicle, like a Land Cruiser. We were in an older minivan which was not the best for the 28 hours of travel we did from location to location plus the 24 hours of touring and game drives on very poor roads. Our driver, Stanley was fantastic but we did notice the ride was much better more comfortable and faster with guides who had new Land Cruisers.

2-We had a flight delay out of Nairobi (we were told the delay was secondary to airline strike Monday) which made us miss our connection in Lusaka to Livingstone, and only found out about this when we arrived at the airport ready to leave for Lusaka and then to Livingstone. Someone from Nariku should have been able to notified us beforehand and make necessary flight changes. We had to wait in the Nairobi airport for 4 hours waiting for Joseph to make new arrangements and then we had to spend the night unexpectedly in Lusaka, waiting for a flight out to Livingstone the next day. We met people in the Nairobi Airport who had a direct flight to Victoria Falls Airport. We should have been redirect to that flight and not miss a day of touring.

3-We did not get our inter Africa flights until a few weeks before our trip. Those should have been done farther in advance because we did have to make major changes. There were flights that we found doing our own research that were shorter, also we should have been booked on a direct flight Nairobi to Zimbabwe with car transfer to Livingstone which would have alleviated the missed connection on September 13th.

Hotel Reviews

Pelican House

Very large and comfortable. We had the 3 bedroom compond with 4 staff to ourselves. Private very clean and beautiful. Beautiful views. Saw animals everyday. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Rudi

Great location and super friendly staff. Small room and a little worn but beautiful manor home and gardens.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Naivasha Sopa Lodge

Nairobi

Excellent location and big beautiful lodge and ground. Excellent food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Maji Moto Maasai Cultural Camp

Maji Moto

very wonderful and unexpected interactions with all the camp. it has left an impression on our lives. Food and outdoor eating meals excellent. Great for 2 days.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ashnil Mara Camp

Maasai Mara

Great tent but hot in the daytime and cold at night. Beautiful looking out onto river, but too far into the reserve - a 2 hour drive from the entrance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Crowne Plaza Nairobi Airport

wish we didn't have this unexpected stay but this City hotel was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Avani Victoria Falls Resort

Mosi-oa-Tunya Road, Livingstone 20100

great Zambia location for walking to the Falls.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Commodore Hotel

Cape Town

perfect location and ambiance - great breakfast and ok staff - not as friendly as other locations but typical for a Big City Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Nairobi National Park

Kenya

Good intro to Kenya - saw lots of animals including a Rhino charging our van.

Quality of Experience

Guides, Drivers and Staff

Transport

David Sheldrick Wildlife Trust

Kenya

fun and informational

Quality of Experience

Guides, Drivers and Staff

Transport

Giraffe Center

Kenya

interesting but we have Giraffe at our zoo that we can feed.

Quality of Experience

Guides, Drivers and Staff

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Ol Pejeta Conservancy

Ol Pejeta Conservancy

excellent in every way

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ol Pejeta Conservancy Game Drives

Ol Pejeta Conservancy

Quality of Experience

Food

Guides, Drivers and Staff

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Meet The Northern White Rhinos

Ol Pejeta Conservancy

so special to meet the remaining 2 in the world and feed them

Quality of Experience

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Lion Tracking

Ol Pejeta Conservancy

Quality of Experience

Guides, Drivers and Staff

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Night Game Drive

Ol Pejeta Conservancy

Quality of Experience

Guides, Drivers and Staff

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Lake Naivasha Activities

Kenya

Quality of Experience

Guides, Drivers and Staff

Transport

Lake Naivasha Hells Gate National Park

Kenya

Quality of Experience

Guides, Drivers and Staff

Transport

Maji Moto Maasai Cultural Activities

Maji Moto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cultural Activities at Maji Moto

Maji Moto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Maasai Mara National Reserve

Masai Mara

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Maasai Mara Game Drives

Masai Mara

Quality of Experience

Guides, Drivers and Staff

Transport

Victoria Falls Tour

Livingstone

We did not need a guide for this activity. Easy to walk and enter the Falls area at no charge. Paths and walkways well marked and safe.

Quality of Experience

Guides, Drivers and Staff

Transport

Zambia & Zimbabwe Activities

Livingstone

The Elephant Cafe was terrific

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dine at GOLD Restaurant

Cape Town

Not a great meal but fun entertainment.

Quality of Experience

Food

Guides, Drivers and Staff

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Cape Peninsula & Robben Island Tour

Cape Town

great drive , boat ride and tour

Quality of Experience

Guides, Drivers and Staff

Transport

Full day Hermanus Tour & Whale cruise

Cape Town

disappointing because of weather conditions, rough seas and very long 5 am drive from Cape Town. Beautiful location

Quality of Experience

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Transport

Full day Cape Winelands Tour

Cape Town

the weather was bad but we did see great locations. Our guide arranged a private small family vineyard tasting.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From start to finish we had an incredible trip to Croatia. Antonia did a fantastic job with our trip plan. Every transfer and tour went off without a problem. Every driver, guide, tour/experience, and accomodation was phenominal! Croatia is such a beautiful country with warm, welcoming, and helpful people. I loved the small experiences that allowed us to get to know the guides and drivers and hear their stories. Antonia always made sure she was available if we needed anything at all. This was a trip we will not forget- Thank-you Antonia!

One of the most stressful things about traveling in another country is figuring out the transportation. My travel agent was very responsive while on the trip and transportation was taken care of. She made everything easy and just how a vacation should be, fun and relaxing!

Hotel Reviews

Santorini Princess Luxury Spa Hotel

Santorini

Authenticity & Character

Location

Staff

Staff went above and beyond

Cleanliness & Comfort

Anax Resort & Spa

Mykonos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

18 Grapes Hotel Naxos

Naxos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

🍴 Naxian Cooking Experience

Naxos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bruno was responsive and thorough in his planning—during the trip there was bad weather which would have ruined our excursions—he reached out to us a few days prior to this and reorganized the dates of our excursions for us to ensure we had great weather for each activity! He went above and beyond!