Kimkim Trip Reviews

Absolutely seamless experience! All our drivers were where they said they would be, when they said they would be, and were friendly and attentive. All of the guides for the many tours we took were so incredibly knowledgeable and friendly, we never felt rushed to hurry through any of our planned activities. It was an amazing and memorable trip, made possible with the meticulous planning of Rita and her colleagues at kimkim.

A very well planned out trip. I appreciated the detail in the itinerary and the restaurant suggestions were delicious. If ever we had a question or concern, Mathilde was very attentive and answered immediately. So was the team when we had to dial the number.
Most memorable experiences involved our excursions: cycling and kayaking in Grindelwald and jumping into the lake during our kayaking trip with our guide. All the excursions were so much fun, beautiful, with awesome guides. I really enjoyed hiking and taking in the scenery. All hotels were great, except I do recommend offering rooms with air conditioning, especially for Americans. The fluers hotel in zermatt did not have this. Also, we had the issue with the wellenberg hotel in Zurich regarding the shower and no one being able to help us. the train experience was particularly easy and very convenient. We were able to venture off without the itinerary due to the ease of the transportation system. Everything was wonderful and we appreciate the effort that was put into our trip. Thank you

Hotel Review

Belvedere Swiss Quality Hotel Grindelwald

Grindelwald

Staff was soooooo friendly and helpful. They had the best food and chocolate..

Authenticity & Character

Small and cozy. Staff was kind

Location

Close to train

Staff

Cleanliness & Comfort

Activity Review

Summer Kayak Tour Lake Brienz

Switzerland

Staff was great and so easy going. Had fun jumping into the lake

Quality of Experience

Guides, Drivers and Staff

Transport

We took the walking trail from the train and it was Amazing. So easy to follow and beautiful scenery

All of our guides did an excellent job. They were able to answer all the questions we had, were flexible when any changes were needed and extremely helpful when there was a medical emergency. Personally, I would have preferred staying a little longer at each place rather then moving every day or every two days from one place to another.

Amazing Family Trip to Scotland! This is my second trip that was planned by the Kim Kim team and I was very happy with the itinerary and accommodations. The hotels were all centrally located and met our budget. The Three Mile Island tour was fantastic and we also loved the Isle of Skye tour.

Hotel Reviews

Rusacks St Andrews

Amazing hotel! Beautiful rooms and perfect location. The breakfast was fantastic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Glen Mhor Hotel

Inverness

Loved this hotel, but had to walk up several flights of stairs, which was a bit difficult for my Mom, who is 88. Otherwise, beautiful location, clean, updated, great breakfast.

Authenticity & Character

Location

Perfect location

Staff

Cleanliness & Comfort

beautiful rooms, updated bathrooms

The Great Western Hotel

Oban

The location was amazing. The hotel was old and in need of some updates, but it was clean and worked out well for us. The breakfast was mediocre, but we loved the sitting room in the front of the hotel which overlooked the water.

Authenticity & Character

hotel dated and needs an update

Location

Staff

Cleanliness & Comfort

Activity Reviews

Uilebheist Distillery Discovery Tour

Inverness

Nice tour...a little too long and the Scotch as not as good as others we tried.

Quality of Experience

Guides, Drivers and Staff

Transport

Canal and Loch - Loch Ness Tour with Urquhart Castle included & Bus to Inverness

Inverness

This was a bit commercial. The castle was very nice.

Quality of Experience

Guides, Drivers and Staff

Transport

The Isle of Skye & Eilean Donan Castle

Inverness

Amazing tour. Beautiful scenery.

Quality of Experience

Guides, Drivers and Staff

Transport

Three Isles Tour – Mull, Iona & Staffa

Oban

Wonderful tour! The highlight of our trip. Well organized, beautiful views.

Quality of Experience

Guides, Drivers and Staff

Transport

Mark did a wonderful job showing us around the Cape Town area. He was extremely knowledgeable of the area. Every place he recommended to eat was great food and reasonably priced.
Eddie was our guide at DeHoop Nature Preserve. We had a great time seeing all of the animals in the area. We had never seen so many zebras before. The chef made some amazing meals. Everythi ng tasted great.

Doris was excellent. Very receptive to suggestions and edits. On top of all details.

Hotel Reviews

Metta Residence & Spa

Krung Siem Reap Siem Reap

Great hotel but location not great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Secret Garden Koh Rong

Amazing views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Baitong Hotel & Resort

Phnom Penh

Authenticity & Character

Location

A bit out of the way from city centre

Staff

Cleanliness & Comfort

Eden Star Hotel & Spa

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hoi An Delicacy Hotel & Spa

Hoi An

Best hotel on our whole trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eldora Hue

Hue

Pool was closed for maintenance without any heads up. Kids were disappointed. Locks on doors were not great as they had issues.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

New Livitrans Train

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Peony Cruise

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi Pearl Hotel

Hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Siem Reap - Angkor Thom - Ta Prohm - Angkor Wat - Departure

Siem Reap

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake

Siem Reap

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Phnom Penh sightseeing

Phnom Penh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sai Gon Sightseeing - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An - Da Nang - Flight to Ho Chi Minh - Visit Cu Chi Tunnels

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An: Cam Thanh Fishing Village & Hoi An Ancient Town

Hoi An

Quality of Experience

No

Food

Guides, Drivers and Staff

Transport

Hue, Visit Tomb of Emperor Tu Duc - Hoi An

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel

Hue

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lan Ha Bay - Hanoi - Night train to Hue

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Lan Ha Bay - Overnight on Peony Cruise

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-day Hanoi Sightseeing by Vintage Motorcycle and Half-day Countryside by GAZ69/USA Jeep (VBTFD)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We have worked with Kim Kimfor multiple trips and Moonika has planned the last several for us. She has come to understand our requirements and expectations as travellers (as a couple and a family with grown children) and we count on her to find unexpected and different itineraries that allow us to really experience new countries. This trip was no exception. Yes, we visit the capital cities - but Moonika ensures we explore the hidden gems and little towns with guides who (for the most part) fit our style of learning and interacting. Even the drivers she finds are pretty great. Moonika was available when we needed her and stayed in touch with us to be sure all was okay. She is truly a professional.

Activity Reviews

Flavors of Vilnius

Vilnius

This was combined with our walking tour. See previous notes.

Vilnius Walking Tour

Vilnius

Due to flight complications and arriving later than expected, our walking and food tour were combined. It all worked out great though. Our guide (Dov) was very informative, friendly and full of energy. She took the time to explain many cultural aspects related to food, people, art and history. Her communication style was friendly and warm.

Quality of Experience

Dov was a very flexible person. Took us to the art section and it was fascinating.

Guides, Drivers and Staff

Transport

Hot Air Balloon Flight Over Trakai

Vilnius

What a great way to see a countryside. The ride itself was perfect. Great, professional captain who made everyone feel safe and comfortable. The drivers to and from the take off site were not super friendly and didn't speak with any of us which was too bad.

Quality of Experience

Guides, Drivers and Staff

Especially the captain. The crew worked hard.

Transport

As a single parent, it was tough for me to design a trip while working and doing housework. My girls were excited about visiting Iceland, but I was overwhelmed with options/decisions to be made. That's where Emanuela came to our rescue! She responded quickly with a great plan that the kids loved. Once we arrived in Iceland, she was communicative and responded quickly if I had questions or concerns.

We left feeling that we got a good first taste of Iceland -- now we want to go back!

Activity Reviews

South Coast Day Trip

Reykjavík

Our driver was a local, super informative -- and funny! Enjoyed learning a little more about this fascinating place from a local,

Quality of Experience

Guides, Drivers and Staff

Transport

Golden Circle and Secret Lagoon on small groups

Reykjavík

Clean, well-organized, and tons of fun. Our driver was very informative and helpful, and he was prompt.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Icelandic Lava Show

Iceland

One of the highlights of our trip. The host of this show was very informative, and it was amazing to see real lava in person after watching so many hours of Floor is Lava at home!

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Puffin Watching

Reykjavík

This activity was really cute. My kids loved the binoculars onboard and the very informative Puffin expert.

Quality of Experience

Guides, Drivers and Staff

Transport

This group accomplished the absolute impossible. I signed up for a marathon - unwisely - that was 4 hours - 4 hours! - outside of Ho Chi Minh, along the Mekond Delta.

I spoke with Hien and she was able to find a driver from the airport to the hotel as well as a great hotel. The next day I drove with a driver - Phouk (sp?) and a guide (Phi) out to the Mekong Delta (Hau Gyang district) and they helped me get registered and pick up my race packet for the race. I would have been helpless without them.

The race itself, however, furthermore was at 3 AM the next day! 3 AM! Not to worry, the guide and the driver insisted on getting up with me that morning and driving me to the race. Extraordinary. And I was able to run and finish the race!

That afternoon, we went back to Ho Chi Minh and Phi generously put me on his motorbike and showed me the nightlife the next day - and treated me to some fabulous street food. Phi's English by the way was excellent, large vocabulary and great local knowledge. Hien's English was also very good, enabling seamless communication.

I cannot say enough good things about how well it all went and how bad it would have gone without them - - how well Hien planned the whole trip based on my specific needs, how actively she stayed in touch during the trip, and how quickly she was able to adjust if we decided to do something different. You cannot dream of better.

My heartfelt praise and gratitude to all three of them!

Just returned from an unforgettable 8-day family adventure through Barcelona and Madrid, curated and flawlessly executed by Kimkim — and we’re still glowing from the experience!

From the moment we arrived, everything was seamless: private transfers, luxury accommodations, expertly guided tours, and personalized touches that made this trip exceed all expectations.

Top Highlights:
• Tapas & Flamenco in El Born – food, music, and culture in one vibrant evening, guided by Katya
• La Sagrada Família – a jaw-dropping masterpiece by Antoni Gaudi brought to life by our guide Jordi. Serene, spiritual, and spectacular, with stunning mountain views
• A visit to a vineyard with our guide Pol in the Penedès Wine Region where we were warmly welcomed by Ana, a third-generation member of the founding family. We tasted award-winning cava and tapas served in the family's private dining room.
• Family-friendly walk in Madrid – Our guide Majo made history fun with fascinating stories.
• Art immersion in Madrid – audio-assisted tour of the Prado & Reina Sofía museums
• Toledo Sword-Making – a hands-on history lesson with fifth-generation master swordsmith Antonio Arellano guided by Natalya
• Toledo Historic Walk with our engaging guide Carlos

Our stays at H10 Madison (Barcelona) and Radisson RED (Madrid) were top-notch —central, stylish, and perfect for families.

And shoutout to Kimkim’s live support team, who were always just a message away and made everything effortless. From itinerary planning to real-time support, the service was exceptional.

We left with full hearts, incredible memories, and a new appreciation for Spain’s culture, history, and cuisine.
We returned home full of gratitude and inspired by Spain’s rich history, beauty, and spirit. This was more than a vacation— it was a deeply meaningful family experience we’ll never forget.

With heartfelt thanks to Coraima, Summer, Alejandra and Diliana at Kimkim and all our incredible guides— Katya, Jordi, Pol, Majo, Natalya, and Carlos—gràcies y gracias!

Hotel Reviews

Radisson RED Madrid

Madrid

The staff is not very friendly nor eager to help.

Authenticity & Character

Location

Staff

Need to be more guest-centric.

Cleanliness & Comfort

H10 Madison Hotel

Barcelona

Outstanding service!

Authenticity & Character

Location

Staff

Eager to help with restaurant reservations and arranging taxi service.

Cleanliness & Comfort

Activity Reviews

Private Montserrat & Penedès Wine Region Day Trip

Barcelona

The Private Montserrat & Penedès Wine Region Day Trip was wonderful. We visited a family vineyard, where Ana, the guide, treated us warmly. We enjoyed a meal in their private dining room and tasted their award-winning Cava. It felt special and personal.

Toledo Family Experience & Sword-Making with Private Transfer

Madrid

The Toledo Family Experience & Sword-Making was a unique experience. Although we didn't make swords, participating in the early stages of the process was interesting. It was a fun and educational activity for the family.

Skip-the-Line La Sagrada Família & Park Güell Visit

Barcelona

The La Sagrada Família & Park Güell Visit was breathtaking. The architecture and design of La Sagrada Família are awe-inspiring, and Park Güell was equally impressive.

Manuela and her team made everything so simple. And they were quick with help when we needed it. They took the stress out of planning to visit a place we hadn’t been before. Xavier, our guide in Barcelona, was amazing - I highly recommend his tour of the city and Família Sagrada. So happy we found Kimkim!

Hotel Reviews

Andante Hotel

Barcelona

Good location with access to everything we wanted to see. Helpful team. Comfortable rooms.

Location

Staff

Since we would miss included breakfast they made us a picnic breakfast to take. So kind and delicious!

Cleanliness & Comfort

Alta House Begur

Begur, Girona

Great location in the historic town. Easy walkable access to shopping, restaurants and the beach shuttles. Such friendly and helpful staff. Lovely breakfast. Be aware you have to park outside of city center.

Authenticity & Character

Location

Staff

Honestly the best part of our stay

Cleanliness & Comfort

Hotel Cala Fornells

Peguera

Beautiful location, friendly staff, delicious breakfast. Watch the sunset from the patio. Swim on a lovely beach. Easy access to town with the shuttle bus. The rooftop pool was a delight. I would come back again!

Authenticity & Character

Historic feel with modern conveniences

Location

The beach out front and the views!

Staff

Friendly and helpful

Cleanliness & Comfort

Activity Review

Barcelona Highlights: Guided Walk & Iconic Sagrada Família

Barcelona

Xavier our guide was amazing. Such knowledge and so many stories. We got a great hint of life and history of Barcelona. And his tour of Família Sagrada was the best part of the tour.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Our driver Peter did an outstanding job in ferrying the group around!!!

Our best to Bas and Peter for arranging and facilitating our trip!!!

Hotel Reviews

ibis Dinant Centre

Dinant

Authenticity & Character

Location

Excellent location near the river and walking distance to nearby restaurants and clubs!!!

Staff

Cleanliness & Comfort

Golden Lakes Hotel

Froidchapelle

Wonderful place to bring the entire family for a weekend or for a full week!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ibis Antwerpen Centrum

Antwerp

Authenticity & Character

0p

Location

Staff

Cleanliness & Comfort

Marriott Grand Place

Brussels

Great service and superb people with wonderful personalities!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Brussels - Gueuze Museum

Brussels

Quality of Experience

Guides, Drivers and Staff

The staff did a great job!!!

Transport

Visit the Trappist breweries of Orval and Rochefort

Dinant

Quality of Experience

Guides, Drivers and Staff

Transport

Chimay - Visit the Scourmont Trappist Abbey (Chimay Brewery)

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

Antwerp - Day trip to Westvleteren: Trappist Brewery of the Sint-Sixtus Abbey - Chimay

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

Brussels to Antwerp - Visit the Trappist breweries of Westmalle and Achel

Belgium

Quality of Experience

Guides, Drivers and Staff

Transport

We planned a multiWe had an incredible family trip to Australia, and we would work with Vicky again in a heartbeat! From the start, Vicky was helpful in outlining an initial itinerary and activity suggestions, always listening closely to our preferences and weaving in thoughtful recommendations she knew we’d enjoy.

We traveled as a family of four, along with my mom, sister, and partner, so it was important to find experiences that appealed to a range of interests and energy levels. Vicky did a fantastic job curating activities that were flexible, fun, and inclusive. If anyone wanted to take it easy or do something different, it was always easy to manage.

Our journey took us from Sydney to Uluru, then up to Port Douglas, and finally to Melbourne. All of our tours and experiences went smoothly. A special shoutout to our outstanding guides: Nigel (Blue Mountains), Kem (Daintree Rainforest), and Rob (Phillip Island), each brought their destinations to life with knowledge and personality.

Vicky also handled all of our flight bookings and accommodation arrangements, and everything worked out beautifully. The hotels were in great locations, and her suggestions were spot on.

We made amazing memories together and are so grateful for the care and detail Vicky put into making our trip so special. Thank you, Vicky!

Hotel Reviews

Mantra on Russell Melbourne

Melbourne

The staff was great and location excellent. Can do with some updating in rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Carpets in the room were dirty. They were vacuumed, but it's dark carpet so it doesn't show dirt. If you walk around with socks you will see it. Room decor was dark so didn't help.

Peppers Beach Club

Port Douglas

Loved the hotel and location. Very relaxing atmosphere. Staff was helpful. Very walkable to beach and town. The only minor issue was in our room, the air conditioning unit blew the cold air right onto the bed. And it was kind of hard to figure out how to adjust to keep the room cool, but not feel like you're being frozen in bed. Minor problem. We enjoyed everything else.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Gardens Hotel

Yulara

Amazing location - large rooms. Wish we had more time there, but it was quite brief.

The Sebel Quay West Suites

The Rocks

Wonderful location and great staff. My only small issue was our dryer in our suite didn't work well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Phillip Island Private Experience

Melbourne

This was a wonderful excursion. We loved our lunch stop for some of the best fish and chips. Then onto see the Koalas, beaches and finally the penguins. Rob, our guide was very engaged and gave us an experience to remember.

Quality of Experience

Guides, Drivers and Staff

Transport

A well organized and maintained van. Probably the best of the whole trip!

Private and Customised Great Ocean Road and 12 Apostles Tour

Melbourne

Our guide was nice and knowledgeable. Just be prepared for windy roads. The scenic views are gorgeous. Our only feedback was there was 8 including our guide. We were spoiled on prior tours on our trip with a full sized van to comfortable seat everyone. This trip, we were in a mini-van which is a bit of a squeeze for a 12 hour day.

Quality of Experience

Guides, Drivers and Staff

Transport

More comfortable transportation for the size of the group.

Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas

Port Douglas

We loved Kem, our guide. He was knowledgeable, interesting and very relaxed, but kept us on time. Beautiful walks and scenic viewpoints.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Outer Barrier Reef from Reef Marina - Port Douglas

Port Douglas

The operator and staff were 5 stars, they made everyone feel welcome and comfortable. The journey to the reef is 90 minutes and then 90 minutes back. Not the operators fault, but it was just a bit of a windier day and choppier water so even with Dramamine my kids weren't feeling the best. But were better once we got to the pontoon area. Snorkeling gear and equipment they provided was fine. The snorkeling area was a bit more limited. I can understand as we're in the middle of no where and life guards are all around to ensure everyone is safe and accounted for. But it did feel a bit crowded by the launch area and marked triangular area. It was nice to have activities for non-snorkelers but didn't see as many fish as we were hoping for. Perhaps we set our expectations too high. Again overall, great experience with the crew, equipment etc.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ayers Rock Uluru Private Tour

Uluru

Beautiful and magical experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Mountains Full Day - Private Tour

Sydney

Nigel was the best! Second full day of our trip, but Nigel kept jet lag at bay. We really loved the stop to Featherdale and then the Blue Mountain stops. He tailored to our multi-generational family. Went out of his way to make sure my mom had a nice cozy spot to sit while a few others did a serious rainforest/waterfall hike. Would definitely recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

This is at least our third trip that Moonika has organized. She is amazing. Each trip keeps getting better and better. We visited Lithuania and Latvia and loved it. Moonika arranged for us to stay in and experience a list of cities that otherwise we woud never have known about. Kuldiga is a great example. I love this place so much that I am thinking seriously about buying a place there. The balloon ride was to die for. Moonika is the best. She follows up on details. She stays in touch during the trip making sure everything is top notch. We travel far more than most and so we appreciate good agency and Moonika is the best.

Stu Nichols

Hotel Reviews

Noliktava No 5

Kuldīga

The design was amazing, but there was ZERO interaction with the hotel staff. My wife and I are very self-sufficient travelers so we don't need interaction, but this was sort of ridiculous. Btw, we LOVED Kulidiga. The stay was just good. Not amazing.

Authenticity & Character

Location

Staff

if you want to get a decent rating on this, you need to have staff present. Not the case here.

Cleanliness & Comfort

Dome Hotel

Riga

I love this hotel. Very near the central square. Unique design. Great restaurant.

Authenticity & Character

Unique design

Location

Right in the middle of things

Staff

The breakfast is amazing. The staff is the dream team. Friendly and attentive. I literally looked forward to breakfast daily. Elizabete is top tier. Her colleagues didn't wear name badges but they are amazing.

Cleanliness & Comfort

Promenade Hotel

Liepaja

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MICHAELSON boutique HOTEL

Klaipeda

Great renovation but the staff disappointed us.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Kaunas

Kaunas

perfectly fine hotel, but not amazing. had motel vibes. Great gym though. probably the most amazing gym ever.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel PACAI

Vilnius

Amazing hotel. Very good staff.

Authenticity & Character

I don't know how they did what they did.

Location

Right next to city hall

Staff

Cleanliness & Comfort

Activity Review

Hot Air Balloon Flight Over Trakai

Vilnius

Un-effing believable. do this! fly to the baltics just for this. Trust me.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip and appreciate the help and responsiveness provided by Rashi. The most important crieria for our trip was 1) the choice of bike routes selected for our trip 2) the quality of the bikes and 3) the appeal of the accomodations. I would give each of these 5 stars.

The critique I have of the experience however was the separation of the planning aspects of the trip between Rashi and the person whom she connected with for the details on the bikes. On our first day getting the bikes we learned that the bikes did not come with water bottles or a holder for the phone on the front handlebars. We had to go a few miles out of our way the first morning to purchase these items. It would have been better if there was a checklist for us to ensure we brought all these things along- in a previous experience bike touring bikes came with those features. We would have been happy to bring them had we know. The other disconnect was for the Mt. Ventoux bike. It noted on my itinerary that I could pick up the bike the evening before. When I tried to do so the person at the bike shop said I could not pick it up until 8:00 the following morning. Due to the hot weather and need for an early start i decided it was best not to wait and so was sorry not to have that particular bike for the climb. At the end of the trip we were informed that the bike rental people would not have a pedal wrench to take off our pedals--we tried numerous places to try to bring the bikes and spent a couple hours doing so- to no avail. The next morning he did show up with one-- was a bummer to spend the time after arrival in seach of a tool that was used initially by the bike rental place.

It also would have been helpful to provide details about trains from Paris, distance to hotels when arrival into Orange, etc. NOt a big deal- but why not?

We loved our trip and grateful for the wonderful routing, hotels, and overall itinerary. I would just suggest however that in the future when you have the major component of the trip contingent upon details with the bikes and logistics- that there be a much more seamless approach.

Thank you very much.

Alex did an amazing job helping us organize the trip agenda. I liked all the hotels you arranged. All the tour guides and drivers were great. Being able to get us tickets to tour Gilhaman prison was a real feather in your cap as we understood they are hard to get. Job well done! Thanks

Hotel Review

Casey's Hotel Baltimore

What a charming, country inn. Pleasant breeze off the bay was invigorating. View from beer garden porch and restaurant were outstanding along with the food. The staff were friendly and helpful. Great pic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Dublin Private Walking Tour

Dublin

Very informative, I was interested in the historic locations of the Easter 1916 uprising and I appreciated the guides knowledge of the history.

Quality of Experience

Guides, Drivers and Staff

Transport

All good except the cab's air conditioning was not working on the trip from Galway to Dublin.

The trip could not have gone any better. Clothilde did an amazing job with the planning, and everything went perfectly to plan. Loved driver Luiz and guides Eric and Mike. Hotels were all good, although the Hotel Metropole in Interlaken could probably use an update in public spaces (although rooms were nice). Will definitely use you again.

Amazing family trip to Iceland. We traveled with our two boys for a family trip x 1 week. The boys really enjoyed the activities: glacier hike, lagoon iceberg tour on zodiac boat, and river rafting were key favorites. Kimkim's team created a wonderful itinerary, with a highlight event each day to look forward to. thank you!

Activity Reviews

Fjallsarlon glacier lagoon zodiac boat tour

Iceland

Out of this world experience. So beautiful. Try to go on a sunny day (if you get lucky with the weater) as the icebergs shimmer in the sun.

Family river rafting

Iceland

Staff was incredible. beautiful weather. even got to jump from a cliff into the water.

Quality of Experience

Guides, Drivers and Staff

Transport

short bus ride to the start of the river rafting--the bus was a bit rustic, but part of the fun experience.

A really enjoyable trip. Well planned and well executed.

Maryem was fantastic during the planning process and always responded timely to my many questions questions and requests.

Omar was awesome. He was professional, friendly, communicative, knowledgeable, punctual, helpful yet easy going. Really enjoyed my time with him.

My guides in each city were great too. Particularly Said in Fes. Ikram in Rabat was amazing as well.

Hotel Reviews

Riad Zyo

Rabat

Beautiful riad in an excellent location. Room was a little loud likely due to it's location within the riad.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Farouzi Fes

Fes

I was the only one at the riad for my one night stay. The one man staff was amazing. Wasn't the best location but wasn't bad either.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nesma Suites & SPA

Medina, Marrakech

Excellent location and staff. My only compliant is that it was a bit loud, but most riads are.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Driving Tour of Casablanca

Casablanca

Again, Omar was great. It was stressful (for him) to get me to the Hassan II mosque on time to catch the tour, but we made it just in time, comfortably and safely.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour of Rabat

Rabat

Ikram was outstanding. Really knowledgeable and communicative. I only wish the tour was longer, but we needed to cut it a bit short to make the next stop on time. Not Ikram or Omar's fault-- just the way things worked out with everything going on.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Rabat via Volubilis and Meknes

Morocco

Great guide in Volubilis, though I forget his name. Perfect amount of time aloted to see the sites. Meknes was largerly under construction, but Omar showed and explained enough to get a feel. We stopped to take some photos of what was possible to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fes

Fes

Said was phenomenal. His command of the English language is that of a native speaker and his knowledge and experience of the city shows you many hidden insights.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Marrakech

Marrakesh

A few things were interesting, but overall not terribly exciting

Quality of Experience

Guides, Drivers and Staff

Transport

Angela helped us experience a most memorable trip! Especially enjoyed that the hotels were centrally located and walking distance to many sites and restaurants. Breakfasts were so hearty and delicious local foods. (The view from our Athens hotel at breakfast was breathtaking)! The pick ups by the drivers at the airports and hotels were great; enjoyed getting to know each of them along the way. Son Joe received texts about pick up times and locations the night before which was extremely helpful. I felt very pampered! And last but not leastthe guides were amazing. So knowledgeable and flexible in scheduling each day, depending on weather, crowds, etc. So impressed with the backgrounds (usually decades of experience) they have…they could answer any questions we posed! And I appreciated that with limited time in an area they introduced us to the most important sites in that region; making the best use of our time. (Note: One does have to plan on additional expenses on the day trips which is good to be aware of). My overall impression is very positive. You made this such a memorable experience. Thank you!