Kimkim Trip Reviews

4.8
Based on 12,087 ratings
Read 12,087 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

One week in Ecuador with one week of preparation!
Ecuador | Apr 9 - Apr 16, 2022

S
Susan W.
Marion, NC | Reviewed on Apr 18, 2022
Christian was an excellent driver and wonderful guide. He maximized our time in Ecuador to the fullest extent possible. He knew just where and when to take a break and found the most wonderful places for a meal or snack. He had a great knowledge of history and answered all our many questions about Ecuador from nature to economics to ecology and more. And he was a lot of fun to be around- game for anything and even pushed us to do a few things we weren’t sure about but greatly enjoyed!
Most...
Read more

Christian was an excellent driver and wonderful guide. He maximized our time in Ecuador to the fullest extent possible. He knew just where and when to take a break and found the most wonderful places for a meal or snack. He had a great knowledge of history and answered all our many questions about Ecuador from nature to economics to ecology and more. And he was a lot of fun to be around- game for anything and even pushed us to do a few things we weren’t sure about but greatly enjoyed!
Most memorable was the Quito teleferico, Quito cooking class, Mindo hummingbirds even though we aren’t birders, Banos waterfalls and hot springs, horseback riding in Cotopaxi and visiting the lovely Quilotoa crater. The hacienda stays were exceptional.
Main thing was that Alvaro pulled off planing our trip with a one week notice!! Awesome job!!

Hotel Review
Hacienda Pinsaqui
Otavalo

Outstanding service and beautiful rooms. Lovely surroundings. Very quiet and comfortable. Excellent food.

Authenticity & Character
The interior
Location
Quiet but near town and national park
Staff
Personal and prompt service
Cleanliness & Comfort
Fireplace in bedroom
Activity Review
Otavalo - Cloud forest of Mindo
Otavalo - Cloud forest of Mindo
Otavalo

Hummingbirds we’re amazing

Quality of Experience
Food
Outdoor dining
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Apr 18, 2022

Hello Susan & Christopher!

It was truly my pleasure to work together on creating an amazing trip! I´m so happy to know that you and Christopher had an amazing time in Ecuador and that you experienced firsthand that in such a little country you were able to experience so much!

We will welcome you with open arms on your next trip to our beautiful country.

Alvaro!

This was an absolutely amazing trip, Mathias ...
Ecuador | Mar 16 - Mar 21, 2022

E
Erin d.
Brentwood, TN | Reviewed on Apr 18, 2022
This was an absolutely amazing trip, Mathias and his team were excellent. We were planning a trip for spring break with our 12 and eight-year-olds and looking for adventure that would also be appropriate for this age range. He worked with us on several different itineraries to give us options, listened to our requests for Accommodations, and provided us with the most amazing driver Sebastian who was so knowledgeable about the country, and very patient with our children! He went above and... Read more

This was an absolutely amazing trip, Mathias and his team were excellent. We were planning a trip for spring break with our 12 and eight-year-olds and looking for adventure that would also be appropriate for this age range. He worked with us on several different itineraries to give us options, listened to our requests for Accommodations, and provided us with the most amazing driver Sebastian who was so knowledgeable about the country, and very patient with our children! He went above and beyond to make sure everything was organized and we had everything needed. It was the little details, like buying fruit in the market for our family, and following up with pictures from our adventures that we really appreciate. My children could stop hugging him at the end of the trip! Mathis met us at our hotel at the beginning of our adventure and checked in with us throughout the way to make sure our expectations were met. He works with top notch Accommodations and vendors. We would not change a think about this trip, other than we wished we stayed longer! We can’t wait to go back and would 100 percent book with Mathis!

Hotel Review
Isla de Baños
Baños
Activity Review
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Ecuador
Local specialist: Mathias Onisseit

We waited 2 years to take this trip and it was PERFECT
Morocco | Mar 5 - Mar 14, 2022

Candice
Candice E.
Newark, NJ | Reviewed on Apr 17, 2022
This past March, my husband and I toured Morocco with Original Travels. Prior to the trip, I corresponded with Abdellah, who managed every detail of our trip through Morocco. Original Travels a Moroccan-owned tour company. Our tour guide was Samir. He was kind, knowledgeable, and easygoing. Samir picked us up at the Casablanca airport and we began our drive through Rabat and arrived at the Lina Riyad in Chefchaouen. The Lina Riyad was the perfect place to land after nearly 24 hours of travel.... Read more

This past March, my husband and I toured Morocco with Original Travels. Prior to the trip, I corresponded with Abdellah, who managed every detail of our trip through Morocco. Original Travels a Moroccan-owned tour company. Our tour guide was Samir. He was kind, knowledgeable, and easygoing. Samir picked us up at the Casablanca airport and we began our drive through Rabat and arrived at the Lina Riyad in Chefchaouen. The Lina Riyad was the perfect place to land after nearly 24 hours of travel. It was spacious, quiet, and cozy. The food was utterly delicious. I booked a spa experience that included a hammam, massage, and facial, which erased all of the aches and pains from travel. Samir picked us up in the morning and gave us a walking tour of Chefchaouen, taking photos of us and explaining the local culture. He drove us to Fes and we made some stops along the way. In Fes, we stayed at Riad Salam Fes for 2 nights, which featured great food and gorgeous accommodations. The city of Fes is enchanting. We went on a walking tour of Fes, stopping at the tannery, a ceramics studio, the Qarawiyyin mosque, and several craft shops. The next leg of our tour brought us to the desert. We drove through snowy mountains in the morning and then arrived at the golden desert by late afternoon. We spent 2 nights at Tirizi Camp, which was the absolute highlight of the trip. Samir drove us through the Dades Valley, where we bought some goods from the rose collective. We stayed at Hotel Xaluca Dades. The accommodations were nice, but the food wasn’t very good. Samir picked us up in the morning and we found a guesthouse in the Dades Valley where we had a lovely breakfast and a breathtaking view of the landscape. Samir led us on a trek through the kasbahs of Ait Benhaddou. Along the way to Marrakech, we stopped at an argan collective, where we learned how cosmetics and culinary products are made from argan oil. We arrived at Marrakech and spent 2 nights at Riad Pachavana. It was a beautiful Riad with an extraordinarily hospitable staff. The only strange thing was the the bathroom didn’t have a door. There was an 8-foot long hallway separating the bathroom from the bedroom, which offered very little privacy. For that reason, I’d seek a different Riad for my next trip to Marrakech. Abedellah joined us in our walking tour of Marrakech and we lunched at a local restaurant. He arranged for us to get COVID tests at the hotel, in preparation for the flight back to the US. Samir drove us back to Casablanca, and we stayed at the Odyssee Center Hotel.
All in all, we had a lovely trip. Our driver, Samir became a friend to our family, and we are still in touch with him. If an individual person could embody all of the good that Morocco has to offer, that person is Samir.

Hotel Review
Lina Ryad & Spa
Chefchaouen

This was my favorite riad in Morocco. In fact, when I return to Chefchaouen, I would stay here again. It was quite, spacious, very comfortable. The food was exquisite. Throughout my 10-day trip in Morocco, I compared every other hotel, riad, and dining experience to the Lina Ryad.

Tips for future travelers

Definitely eat at the hotel and do have a hammam and massage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
A Scenic Journey: From Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 18, 2022
Hi Candice, The team of our company is grateful for the lovely review you shared with us. We are so glad that you enjoyed your journey and appreciated our friendly staff. We strive much hard to provide our guests with the best service possible and make them satisfied with the trips we designed for them. We will make sure to pass on your recognition to all the members of our company and your driver Samir in particular. It was a pleasure meeting you in the red city, and discovering the Bahia... Read more

Hi Candice,

The team of our company is grateful for the lovely review you shared with us. We are so glad that you enjoyed your journey and appreciated our friendly staff.

We strive much hard to provide our guests with the best service possible and make them satisfied with the trips we designed for them. We will make sure to pass on your recognition to all the members of our company and your driver Samir in particular. It was a pleasure meeting you in the red city, and discovering the Bahia palace together. During your whole trip, we kept in touch with Samir to make sure that you are having a great time and every single aspect of comfort is provided.

We are, however, sorry to hear about your experience with the food. We have recommended this hotel for many years and no client has ever complained about their food service. It is the first time to have such an issue; we will contact them to know the reason behind this inconvenience and avoid any similar situation in the future. Riad Pachavana is also one of the best recommended riads in Marrakech. It sounds strange to have a bedroom without the door, which doesn't really offer the privacy as you mentioned. The safety and privacy of our guests are of the utmost importance to us, so we appologize that your room was not what you expected. We have implemented a new communication system for our booking manager to assure that no room should be booked until we make sure that it equipped with all equipments required.

We are sincerely sorry for the inconveniences and looking forward to seeing you again soon.

Best,
Abdel

Family vacation
Jordan | Apr 8 - Apr 15, 2022

G
Gianna D.
Austria | Reviewed on Apr 17, 2022
The tour that Samir put together for our family of four (parents and two kids 9 and 11) was fabulous. Samir was very responsive when we had to change our travel dates because of flight changes. We spent a glorious 8 days touring Jordan with our amazing driver Nader (Nick). Nader is kind, generous and very knowledgeable about Jordan. Nader recommended we extend our jeep tour of Wadi Rum to a full day. It was the best decision, the desert is beautiful and my kids loved every moment of it. ... Read more

The tour that Samir put together for our family of four (parents and two kids 9 and 11) was fabulous. Samir was very responsive when we had to change our travel dates because of flight changes. We spent a glorious 8 days touring Jordan with our amazing driver Nader (Nick). Nader is kind, generous and very knowledgeable about Jordan. Nader recommended we extend our jeep tour of Wadi Rum to a full day. It was the best decision, the desert is beautiful and my kids loved every moment of it. If I had more time I would spend two days in Wadi Rum taking a jeep ride. Also, if I had more time, I would have spent two full days in Petra as opposed to the one day we had. Petra is just too big to properly see in one day. Overall, this was a memorable trip for all of us.

Hotel Review
Strand Hotel
Amman
Activity Review
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Apr 17, 2022

Thank you Gianna for the nice words, will consider your recommendations for sure.
Godspeed
Samir

Great Family Trip to Costa Rica
Costa Rica | Mar 12 - Mar 19, 2022

T
Tiffany N.
Phoenix, AZ | Reviewed on Apr 17, 2022
I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk...
Read more

I can't say enough good things about the people of Costa Rica - they are friendly, happy, and proud of their country. Most spoke English, but were very patient with our Spanish, which my 2 high schoolers had fun practicing. The scenery and wildlife were great and the food was delicious.
Brittany helped us arrange a great trip to Costa Rica where we were able to visit Arenal, Monteverde and Manuel Antonio. In La Fortuna, we got a great view of the Arenal volcano and did a nocturnal walk to see red eye tree frogs and poison dart frogs. Monteverde was probably a highlight for the family, even though it wasn't cloudy in the cloud forest that we were there. We had a great time on the ziplines. We had a very unique & special dinner for my daughter's birthday at San Lucas TreeTop Dining. It was delicious, yet pricey. My favorite hotel was our stay at La Mariposa in Manuel Antonio where there where monkeys and sloths at the hotel and the view over the water was beautiful. Brittany did a great job of arranging transportation and excursions and was easy to communicate with during the planning. We will definitely be using KimKim services to plan our next international trip.

Hotel Review
La Mariposa Hotel
Manuel Antonio

The hotel overlooks the ocean and has a great patio that is very relaxing. The staff were very friendly and the food was pretty good. The beds were a little hard for my taste, but the rooms were very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

Our family of 5 (ages 13, 15, 18) had a great time on the ziplines. The guides made you feel very safe and it was exhilarating. There are a few ziplines that you had to ride tandem, but it added to the fun. I definitely would recommend, it was my kids favorite experience of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Brittany McNamara
Brittany
Brittany McNamara
Local specialist in Colorado | Replied on Apr 21, 2022

Hi Tiffany,
It was a pleasure working with you to plan your family's adventure in Costa Rica! I love that your kids were able to practice their Spanish skills, and that you were able to spot sloths and monkeys during your stay at La Mariposa. The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, I have a few ideas of where you could visit next time!
Best,
Brittany

Colombia with kimkim tours
Colombia | Mar 24 - Mar 31, 2022

J
Jonea M.
Canada | Reviewed on Apr 17, 2022
Booking my tour through kimkim, made my travel to Colombia worry free. I just told them what my interest were, and they came up with a plan the suited my requests. Read more

Booking my tour through kimkim, made my travel to Colombia worry free. I just told them what my interest were, and they came up with a plan the suited my requests.

Hotel Review
Hotel Kartaxa Cartagena
Cartagena

Loved the hotel and the location. Friendly and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento

Hiking in the cloud forest was the highlight of my trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 18, 2022

Super Jonea! We're glad you had a stress-free trip. Chaska Tours is happy that we could accompany your vacation here in Colombia. It was a pleasure to organize your activities. Thank you also in the name of your guides and drivers - everyone was happy to welcome you as our guest!

Our trip was absolutely lovely.
Costa Rica | Apr 4 - Apr 10, 2022

A
Abby S.
New Orleans, LA | Reviewed on Apr 16, 2022
Our trip was absolutely lovely. Olman did a great job of working with us during the planning process. He listened to our needs and found just the right properties. We did not get a final itinerary until 36 hours before we left. I am not used to such a short timeline. I have used KimKim before and have gotten our final itinerary at least a week in advance. It made me very nervous and did not allow me to look at the day trips to know what to pack etc. Makanda by the Sea (which Olman had highly... Read more

Our trip was absolutely lovely. Olman did a great job of working with us during the planning process. He listened to our needs and found just the right properties. We did not get a final itinerary until 36 hours before we left. I am not used to such a short timeline. I have used KimKim before and have gotten our final itinerary at least a week in advance. It made me very nervous and did not allow me to look at the day trips to know what to pack etc. Makanda by the Sea (which Olman had highly recommended) was one of the most beautiful hotels I have ever stayed in. My son had the most spectacular room, all glass looking over the Pacific Ocean with monkeys and sloths traveling bye all day. The pool was blissful! The Lost Iguana was very nice but paled in comparison to Makanda. Olman did a great job and we had a great time.

Hotel Reviews
Lost Iguana Resort & Spa
Fortuna

The hotel is on beautiful grounds. The pool is lovely with a heated part that is a swim up bar. The swim up bar was over run with kids on our second day. The lighting in my son's room was very odd. Just one dim overhead light and a tiny LED by his bed with n o windows to speak of. Fortunately the amazing outdoor shower made up for it. The view from our suite was spectacular. The food was fine.

Authenticity & Character
The grounds were beautiful
Location
It was very secluded which was nice but a little far for in town dining.
Staff
We didn't have much interaction. But the ones we met were very nice.
Cleanliness & Comfort
The outdoor shower was spectacular. The lighting in the rooms could definitely be improved upon.
Makanda by The Sea Hotel Adults Only
Manuel Antonio

The most beautiful hotel I have ever stayed at. The pool was beautiful with a spectacular view. The staff were extraordinary. The food at the restaurant was delicious. We enjoyed the private beach. There were more animals around the pool than we saw anywhere else during our entire trip (monkeys, iguanas, sloths, toucans, macaws). Whatever we wanted all we had to do was ask. Our villa was absolutely breathtaking. My son's room was a glass cube with an amazing view of the pacific and sloths and monkeys swinging by all day.

Tips for future travelers

Don't hesitate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

We al learned a lot. The view form the top was spectacular.

Quality of Experience
Food
Loved the local restaurant that we went to. It had authentic Costa Rican fare.
Guides, Drivers and Staff
Our guide was very personable and knowledgeable.
Transport
Zip Lining in Arenal Volcano
Zip Lining in Arenal Volcano
Arenal/La Fortuna

The zip lines were very cool and fast. We had a great time. We would have liked to learn a bit more about the animals and area from the guides.

Quality of Experience
Guides, Drivers and Staff
It would have been nice if they would have told us more about the animals and rainforest.
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 21, 2022

Hello Abby,

Thanks for your 5-star review!
I am so happy to read your family enjoyed our country.

Regarding Makanda, it is my favorite hotel, immerse in the tropical forest, with great amenities and unique service, there are not many hotels like Makanda around the world.

Best,
Olman

A million thanks and HIGHLY recommend!!!
Chile | Apr 9 - Apr 14, 2022

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Jessica L.
Charlotte, NC | Reviewed on Apr 16, 2022
We just got back from a week in Chile and could not have done it without Lorena! She was there every step of the way - helping curate the itinerary, updating us on covid protocols and requirements, answering any and all questions and so much more! She made herself so available to us and was extremely responsive and communicative. As for our trip… it was fantastic! Kind, patient, educative guides and drivers. Everyone went truly above and beyond to make our trip wonderful and memorable. We... Read more

We just got back from a week in Chile and could not have done it without Lorena! She was there every step of the way - helping curate the itinerary, updating us on covid protocols and requirements, answering any and all questions and so much more! She made herself so available to us and was extremely responsive and communicative.

As for our trip… it was fantastic! Kind, patient, educative guides and drivers. Everyone went truly above and beyond to make our trip wonderful and memorable. We enjoyed our day trip to Valparaiso and getting acquainted with the history of Santiago. But the highlight of our trip by far was Torres del Paine. We did a beautiful (albeit challenging) hike and saw the beautiful glaciers. I cannot wait to go back and will most definitely be using Kim Kim/Lorena for my future travels.

A million thanks!

Hotel Review
Hotel Boutique Le Reve
Santiago

Beautiful hotel, friendly staff. Gorgeous courtyard. A little far from the downtown area but a lot to do around Providencia. Felt very safe. Rooms could use a little updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 16, 2022

Thanks, Jessica!! I truly enjoyed crafting together your perfect vacation to experience the best of Chile and I am so happy it was what you expected plus a little more. Stay well and keep traveling the world!

Cheers,
Lorena

Great vacation and unforgettable memories of Mexico
Mexico | Mar 26 - Apr 9, 2022

Rafael
Rafael C.
Austria | Reviewed on Apr 16, 2022
We had several different guides.
Most memorable was Enrique and his walking and biking tour in Teotihuacan.
Nicolas and the food tour including Mezcal tasting in Mexico City.
Manuel in Chichen Itza and Vincente and Cesar in Tulum and Cenote.
Also very memorable was Rio Secreto.
Overall it was an amazing vacation which had everything, culture, history, food, nature and relaxation. And thanks to the organisation and our provided local contact Melina we hadn't had to worry about anything, so we... Read more

We had several different guides.
Most memorable was Enrique and his walking and biking tour in Teotihuacan.
Nicolas and the food tour including Mezcal tasting in Mexico City.
Manuel in Chichen Itza and Vincente and Cesar in Tulum and Cenote.
Also very memorable was Rio Secreto.

Overall it was an amazing vacation which had everything, culture, history, food, nature and relaxation. And thanks to the organisation and our provided local contact Melina we hadn't had to worry about anything, so we were able to enjoy every secong of our vacation and trip.

Hotel Reviews
Hampton Inn & Suites Mexico City
Mexico City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Merida
Mérida

Great stay, beautiful old colonial building

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard By Marriott Cancun Airport
Cancun
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared biking experience through Teotihuacan "The City of the Gods"
Shared biking experience through Teotihuacan "The City of the Gods"
Mexico City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spirits of Mexico: Pulque, Mezcal, & Tequila
Spirits of Mexico: Pulque, Mezcal, & Tequila
Mexico City

Great experience but more a food tour than a pure mezcal tequila pulque tasting tour

Quality of Experience
Guides, Drivers and Staff
Nicolas was so passionate about mexican food culture. It was like eating and drinking with a good friend
Transport
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City
Quality of Experience
Guides, Drivers and Staff
Visit the Museum of Anthropology and Chapultepec Castle
Visit the Museum of Anthropology and Chapultepec Castle
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Coyoacán and Xochimilco including Frida Kahlo museum
Coyoacán and Xochimilco including Frida Kahlo museum
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Merida: The White City
City Tour of Merida: The White City
Mérida

Was not really a walking tour, rather a driving tour which was better due to the heat and humidity

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Celestun Biosphere Reserve
Explore the Celestun Biosphere Reserve
Mérida
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá
Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Peaceful Yokdzonot Cenote
Immerse Yourself in the Peaceful Yokdzonot Cenote
Mexico
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rio Secreto: The Mayan underworld
Rio Secreto: The Mayan underworld
Cancún
Quality of Experience
Guides, Drivers and Staff
Snorkeling in the beautiful marine park of Puerto Morelos
Snorkeling in the beautiful marine park of Puerto Morelos
Puerto Morelos
Quality of Experience
Guides, Drivers and Staff
Visit the Archaeological site of Tulum and snorkeling in Gran Cenote
Visit the Archaeological site of Tulum and snorkeling in Gran Cenote
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenniffer Celis

Awesome trip to Mexico
Mexico | Mar 26 - Apr 9, 2022

Theresa
Theresa E.
Austria | Reviewed on Apr 16, 2022
Melina, our local contact was very nice and always available for our needs. All our guided tours were well selected, punctual and unforgetable. Read more

Melina, our local contact was very nice and always available for our needs. All our guided tours were well selected, punctual and unforgetable.

Hotel Reviews
Hampton Inn & Suites Mexico City
Mexico City

Room had no Window. Hotel is quite old. Poor breakfast Buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard By Marriott Cancun Airport
Cancun

Very nice hotel for an airport hotel. Great breakfast, nice Pool area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Merida
Mérida

Very nice hotel, lovely people. We had some problems with the mosquitos there, but apart from that: great experience. Amazing breakfast (but a la carte!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Spirits of Mexico: Pulque, Mezcal, & Tequila
Spirits of Mexico: Pulque, Mezcal, & Tequila
Mexico City

We really enjoyed this tour, eventhough it was more a tacos tasting tour (not as stated in the title). Which was fine by us, but we shouldnt have eaten before it, if we would have known. Our guide, Nico was excellent. It felt like going for authentic dinner with a good friend.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling in the beautiful marine park of Puerto Morelos
Snorkeling in the beautiful marine park of Puerto Morelos
Puerto Morelos

We felt kind of lost in this Tour. Our guides were nice people but we didnt get any Information about what is going to happen, what we are going to see. Quite stressful experience - had so swim right after our guide, heavy waves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenniffer Celis

There are not enough positive things to say
Greece | Apr 7 - Apr 13, 2022

L
Lindsay C.
Chicago, IL | Reviewed on Apr 16, 2022
Angela was absolutely amazing. She could not have been more helpful, available, and wonderful if she tried. She went above and beyond our expectations, or even our wildest dreams to ensure that our vacation was perfect and extremely relaxing. I cannot thank her enough for her kindness and attention to even the smallest details. Read more

Angela was absolutely amazing. She could not have been more helpful, available, and wonderful if she tried. She went above and beyond our expectations, or even our wildest dreams to ensure that our vacation was perfect and extremely relaxing. I cannot thank her enough for her kindness and attention to even the smallest details.

Hotel Review
Sweet Home Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Apr 16, 2022

Lindsay and Deanna, geia sas!

Thank you so very much for your kind words.
I am extremely happy that you had an awesome time in Greece and that you enjoyed your time here. And that I was able to assist you with that! 🙂

Really looking forward to welcoming you in Greece in the future and assuring that you will have the most amazing time, again!

Thank you so much!

Keep safe and always have fun!

My kindest regards,
Angela

We spent 3 weeks in France with my family of ...
France | Mar 18 - Apr 8, 2022

K
Kassie T.
Palmdale, CA | Reviewed on Apr 16, 2022
We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be... Read more

We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be honest, I really didn't understand how KimKim works. This is how it works. I can't imagine how many hours I saved with Simon planning and then booking everything for us.

Our trip was amazing - we refer to it as a YOLO trip!! We thoroughly enjoyed experiencing all different parts of France - a country of many countries. While on our trip, Simon checked in on us and we even met him when in Marseilles.

I don't know if I will ever go back to planning trips now that I know it is so easy with KimKim!
5 stars - all the way!

Hotel Review
Edgar Suites Paris Louvre - Bellan
Paris

Perfect for our family of 4. More space than a typical hotel room and great location. My only downfall would be the 3 flights of stairs with luggage, but hey, we expected that!

Tips for future travelers

3 flights of stairs

Authenticity & Character
Location
Cleanliness & Comfort
Activity Review
Electric Bike tour of Paris' Hidden Gems - Small-group
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

Favorite activity in Paris!

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Apr 21, 2022

Hello Kassie,
Thank you so much for your nice comment! In 3 weeks' time, you indeed had many occasions to rediscover France and its multicultural faces - a country of many countries as you say!
I am glad your family enjoyed it too. It was really nice meeting you guys in Marseille, right in the middle of your itinerary.
Don't hesitate to use Kimkim for other trips, and maybe see you another time in France!
A bientôt, Simon

Fantastic time in Ecuador thanks to kimkim
Ecuador | Apr 3 - Apr 12, 2022

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Stacy A.
Wenatchee, WA | Reviewed on Apr 16, 2022
Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also...
Read more

Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also recommend going to the Mindo cloud forest.
And of course our time in the Galapagos was epic. I would like to have had more time to spend there. I'm sure someday we'll go back.

Hotel Review
Hotel Casa Sakiwa
Machachi

This hotel is modern, clean, and very comfortable.

Authenticity & Character
Very beautiful design/architecture
Location
Close to mountain adventures
Staff
Friendly
Cleanliness & Comfort
Extremely clean
Activity Reviews
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

You start the day early with a dingy ride to the sailboat you will be spending the next three hours on to get to the destination. It's worth it! The snorkeling was fantastic. We saw many white tipped sharks and so much other wildlife.

Quality of Experience
Food
Couldn't believe the cook could make such unbelievable dishes in such a small kitchen!
Guides, Drivers and Staff
The boat crew were on top of it!
Transport
The boat could use a bit more shade and comfortable seating for such a long trip
Biking from Cotopaxi to Quilotoa Day 1
Biking from Cotopaxi to Quilotoa Day 1
Ecuador

This is a perfect way to get up close and personal with Cotopaxi volcano. But be ready for very high altitude hiking. The guides help keep the pace slow.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Replied on Apr 19, 2022

Hola Stacey!
I am so glad to read these amazing words about your trip! Thank you once again for choosing us and I must say I am insanely happy to have worked with you two to give you an unforgettable experience! It was pretty fun to meet up in short moments but they were truly a blast. I hope you two returned home filled with the best vibes and that unique energy you get by visiting our tiny yet lovely country. Hope to see you soon :)
Best regards from the middle of the world,
Daniel

Worth the wait!
Brazil | Mar 21 - Apr 8, 2022

Rebecca
Rebecca W.
Jackson, WY | Reviewed on Apr 16, 2022
We had initially booked this trip through Kimkim with Brazil Green Travel in March of 2020. The pandemic forced us to cancel. We waited two years before we were able to rebook. Camille stayed in contact and was able to redo our trip without additional cost. It was worth the wait. The accommodations were well chosen, the private transport service great. Our personal, professional guides added immeasurable value to our understanding and enjoyment of Brazil’s vibrant culture, history and... Read more

We had initially booked this trip through Kimkim with Brazil Green Travel in March of 2020. The pandemic forced us to cancel. We waited two years before we were able to rebook. Camille stayed in contact and was able to redo our trip without additional cost. It was worth the wait. The accommodations were well chosen, the private transport service great. Our personal, professional guides added immeasurable value to our understanding and enjoyment of Brazil’s vibrant culture, history and stunning landscapes. We visited Rio, Paraty, Lencois/Chapada Diamentina, Iguazu and Salvador during our three week sojourn and locked it all. If you haven’t been to Brazil, go—and go with Brazil Green Travel!

Local specialist: Camille Terra

Overall a very good trip
Argentina | Mar 27 - Apr 7, 2022

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Suzanne Q.
Los Angeles, CA | Reviewed on Apr 15, 2022
Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes. In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with... Read more

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with Latitud (Tierra del Fuego National Park tour). The Perito Moreno Glacier hike was also a major highlight of the trip.

The only difficulty was in El Chalten, where we did not have a guide. Our drivers were from Las Lengas tour company and they did not speak English so we had trouble finding out when we were getting picked up and this was a little stressful as I had to call the hotel to help coordinate for us. We also did not like 2 out of 3 of the hotels. Mirador del Lago was great. Las Hayas in Ushuaia was a pretty hotel on the outside and in the lobby and common areas, but the room was very basic. We had a ground floor room and the lights from the outside of the hotel shined directly into our room, making it hard to sleep. After requesting that they move the light, they did not follow up. Amerian Buenos Aires Park Hotel also felt a little old, had slow wi-fi, and wasn't very comfortable. We also didn't know that we were supposed to pay for national park admission fees, so it would have been nice to know this in advance.

I would recommend using Kimkim again if someone was booking a long trip like ours. Even after the small problems mentioned above, it was nice that everything was more or less taken care of.

Local specialist:

Put Peru at the TOP of your Bucket List!
Peru | Apr 2 - Apr 10, 2022

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Karin G.
Atlanta, GA | Reviewed on Apr 14, 2022
Our family has traveled to many places, and we have never used a trip planning service before, much less had guides! Anne was incredible. She answered all of our questions promptly, gave us recommendations for everything - favorite candies, where to eat, what to eat to taste Peru, and what to pack. She listened carefully to all of our needs. We are a family of four - 2 adults, and 2 kids ages 11 and 13. We wanted to share this experience with my widowed 71 years young mother, since she sadly... Read more

Our family has traveled to many places, and we have never used a trip planning service before, much less had guides! Anne was incredible. She answered all of our questions promptly, gave us recommendations for everything - favorite candies, where to eat, what to eat to taste Peru, and what to pack. She listened carefully to all of our needs. We are a family of four - 2 adults, and 2 kids ages 11 and 13. We wanted to share this experience with my widowed 71 years young mother, since she sadly lost her travel partner years ago. While Mom worked on physical therapy for her knee, Anne worked on our plans. She rearranged events to make them all fit into our time span of 9 days. We had a long list of "must do's" and Anne made them all happen without a single glitch. She was there the moment we arrived at the airport with a driver. Then during our first morning, she walked us through parts of Lima, where we found a fabulous brunch and money exchange. Anne made sure we understood our entire plan for the week, and helped us secure our luggage with the hotel so we could go sand boarding and sledding in the Chilca dunes. From there, we went to the Amazon, then Ollantaytambo, Cusco, and of course Matchu Picchu and Aguas Calientes. Because of our ambitious travel plans, Anne made all of our connections happen. We took all modes of transportation - boats, zip lines, busses, vans, cars, planes, and a train. We felt completely safe and comfortable the entire trip. We never had to worry with ticket lines, or even keeping up with tickets. Our tour company and our guides handled it all. All of our hosts at hotels, lodges, and boutiques were courteous, accommodating, and made us feel at home. The food was incredible. We are all so disappointed in fruit and nuts now that we are home - Peru spoiled us forever. Our guides - Anne, Luis, and Jesus - made us feel like family and taught us more than we ever knew we should know about Peru's people, beautiful land and resources, culture, history, and current events. Their love and enthusiasm for their country is infectious. I have been recommending Anne, Jesus, Luis, Peruvian Soul, and KimKim to all of my friends and family since we returned less than a week ago. I've bored all my friends and family with all of our postcard photoshopped looking pictures. I still cannot believe the trip we had - it really seems unreal. Our next trip will definitely start with KimKim. Hopefully we will return to Peru soon - and when we do - I'm going to What's App Anne directly and tell her we're ready for part 2!!

Hotel Review
Dazzler Miraflores by Wyndham
Lima

Courteous, clean, great atmosphere, location, and lovely food. Try the ceviche!

Authenticity & Character
Bar and restaurant area had a fun vibe - romantic, but also family friendly. A difficult balance.
Location
Staff
Everyone was courteous and genuinely tried to help us with anything we needed.
Cleanliness & Comfort
Activity Review
Lunch at the Shores of Piuray Lake
Lunch at the Shores of Piuray Lake
Peru

First, it is really difficult to choose a favorite on our trip. But this one is near or at the top because it felt like we were the only ones for miles around, and we were at someone's property for a nice lunch. The food was incredible, authentic, and varied. We were able to talk with the women who cooked the meal and see the way food was prepared. There were some adorable alpacas and other farm animals just casually hanging out near the shore while we ate. The setting was breathtaking, unreal, and quiet. During a trip when you're seeing and processing so much at once, it was nice to sit for a moment and be still and appreciate your environment and the people who live here.

Quality of Experience
Food
Off the charts. Fresh, tasty, and beautiful presentation
Guides, Drivers and Staff
Jesus was an incredible guide! I felt like we were all in one family, and he was like a brother or cousin just taking us around his towns. Robert was an excellent driver - no idea how he could navigate all those roads!
Transport
Timely, clean, and safe at all times.
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Apr 18, 2022

Hello Karin!

It was really moving to read your review, I will make sure to share this with all our guides and my team. I am thrilled that you and your family could enjoy a lifetime trip to our country, and you could understand why are we so passionate about it!

I love each one of your pictures and seeing you all happy, it's just priceless. If you uploaded some to your social media please feel free to tag us at @peruvian.soul!

It was lovely to meet you, and really hope to meet you again soon! Wish you the best on your future journeys.

Anne

Antonis was great to work with. We had a won...
Greece | Apr 2 - Apr 9, 2022

Shawn
Shawn B.
Atlanta, GA | Reviewed on Apr 14, 2022

Antonis was great to work with. We had a wonderful trip.

Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on May 19, 2022

Dear Shawn,

Thank you for your review and your kind words. It was great to welcome you and Erin to our country and meet you in person!! Looking forward to welcoming you to Greece again soon!!

Antonis

Kim Kim did everything right and fixed things...
Costa Rica | Jul 24 - Jul 31, 2021

Gretchen
Gretchen D.
Hesperus, CO | Reviewed on Apr 14, 2022
Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny! Read more

Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny!

Hotel Review
Parque del Lago Boutique Hotel
San José

The Hotel was lovely but San Jose is a rough city. The hotel is across from a nice museum and other is a HUGE park that my husband found for walking , running, biking and all activities. We had to be in San Jose to pick my son up at the airport.

Authenticity & Character
NIcely appointed
Location
Staff
Cleanliness & Comfort
Activity Review
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

Loved it. Just interesting

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 18, 2022

Hello Gretchen,

Thanks for your review.
We are so glad our service was according to your expectations.
Also, it is great to know you are planning a new trip with us to a new destination, I hope you will enjoy your vacation in France!

Pura Vida,
Olman

Alessandro was amazing!! We had the most wond...
Italy | Apr 2 - Apr 11, 2022

Jake
Jake T.
Highland Springs, VA | Reviewed on Apr 14, 2022
Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!! Read more

Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!!

Hotel Review
Albergo Terminus
Como

Loved this hotel! We had the most amazing view and the food was spectacular. The staff was so friendly and kind. You have to stay here if you are staying in Como.

Tips for future travelers

Possibly my parents. We would love to come back with them!

Authenticity & Character
The paintings and the dining areas.
Location
The view from our room was amazing!
Staff
Cleanliness & Comfort
Activity Review
FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)
FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)
Florence

We loved Ana, she was such a genuine and caring person. It felt like we were seeing the city with a friend. We had the best time and was one of our favorite parts about the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on Apr 14, 2022

Dear Jake and Shannon,
thank you very much for this review!
It was a great pleasure to work with you!

Thank you so much for choosing Italy for your honeymoon trip!

My best regards

Alessandro

Julia and Sonia were incredibly helpful
Norway | Mar 12 - Mar 22, 2022

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David A.
United Kingdom | Reviewed on Apr 14, 2022

Julia and Sonia were incredibly helpful in building a wonderful itinerary for us, organizing activities and private tours, and recommending where to go. I would recommmend them to anybody - thank you!

Local specialist: Julia Plaschke