Kimkim Trip Reviews

4.8
Based on 19,438 ratings
Read 19,438 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful experience- highly recommend!!
Spain | Mar 29 - Apr 6, 2024

Kristin
Kristin B.
Huntersville, NC | Reviewed on Apr 08, 2024
Working with Raquel to plan our trip to Spain was an absolute dream! She was organized, communicative, knowledgeable and flexible with any changes/suggestions I had. Our trip was seamless; from drivers picking us up at airports/hotel/train stations transferring us to our next destination to suggesting places to eat with tween/teenagers. Raquel had great suggestions to make our family vacation fun and stress-free. I would HIGHLY recommend working with Raquel and the kimkim team! Read more

Working with Raquel to plan our trip to Spain was an absolute dream! She was organized, communicative, knowledgeable and flexible with any changes/suggestions I had. Our trip was seamless; from drivers picking us up at airports/hotel/train stations transferring us to our next destination to suggesting places to eat with tween/teenagers. Raquel had great suggestions to make our family vacation fun and stress-free. I would HIGHLY recommend working with Raquel and the kimkim team!

Activity Reviews
Hot Air Balloon Flight Over Segovia
Hot Air Balloon Flight Over Segovia
Madrid

What a wonderful family experience! Even my husband (who hates heights) said this was incredible and he would do it again! It was the favorite activity of our 17 year old daughter!

Quality of Experience
Guides, Drivers and Staff
The entire crew with Globus was super!
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

The guided tour was a great way to see the area and learn the surroundings as opposed to just walking around on your own.

Quality of Experience
Guides, Drivers and Staff
Transport
An Evening of Flamenco
An Evening of Flamenco
Spain

This was my favorite activity of our whole trip! This exceeded all of my expectations and was captivating!

Quality of Experience
Guides, Drivers and Staff
Transport
The Art of Andalusian Cooking & Visit Traditional Market
The Art of Andalusian Cooking & Visit Traditional Market
Seville

This was our daughter’s favorite thing about our trip! She loved hearing about all the local food and learning to make some traditional Spanish dishes!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Seville by Bike Like a Sevillano
Seville by Bike Like a Sevillano
Seville

Great way to see the area!

Quality of Experience
Guides, Drivers and Staff
Transport
Countryside Excursion to Montserrat & Farm-to-Table Lunch
Countryside Excursion to Montserrat & Farm-to-Table Lunch
Barcelona

This was a great day trip! Seeing the monastery, the Black Madonna and the different area was great.

Quality of Experience
Food
Guides, Drivers and Staff
There was a mix up with guide/meeting location (at no fault of kimkim) but Antoni was prompt to call me and get it figured out!
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

What an amazing experience to see the different areas of Barcelona and this phenomenal place. Our guide, Anna, was absolutely fantastic. She was so sweet, knowledgeable and fun! She had great rapport with my 2 daughters (ages 11 and 17) and made their experience so much more enjoyable by interacting with them while also educating us all!

Quality of Experience
Having tickets pre-purchased so we went straight in- no waiting in lines!!
Guides, Drivers and Staff
Anna was wonderful! She was so knowledgeable and fun.
Transport
So easy and always prompt!
Exclusive Food Tour of Barcelona through its Tapas Bars
Exclusive Food Tour of Barcelona through its Tapas Bars
Barcelona

This was AMAZING! Such a great way to experience local cuisine as well as more authentic restaurants that aren’t tourist traps. The food/wine pairing choices were phenomenal- even our picky 17 year old raved about how good everything was!

Quality of Experience
The food was amazing and the tapas restaurants chosen were quaint and authentic.
Food
Everything!!
Guides, Drivers and Staff
Our guide (Brian) was so knowledgeable about all the areas we walked through as well as all of the food/wine. He was personable and fun!
Transport
Every driver was on time and communicative!
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Apr 08, 2024

Hi Kristin, thank you so much for taking the time to write this fabulous review! It is a pleasure to know you and your family enjoyed your time in Spain and you left home with lots of incredible memories. I will share the feedback with our guides, who will be delighted to hear that they have contributed to a great experience! Again, a pleasure planning this trip for you and your family 🥰All the best. Raquel

Ignore everything you read online that warns you about Brazil and read this instead!
Brazil | Apr 1 - Apr 6, 2024

Sam
Sam G.
Newark, NJ | Reviewed on Apr 08, 2024
To start off, I was very happy with my trip and I came in with multiple concerns relating to safety and Yellow/Dengue fever outbreak in Brazil. Coming out of it, I think the safety was much overblown and I did not have any issues with mosquitoes as I used bug spray, sprayed clothes ahead of time, and I avoided going to the Amazon rain forest and other areas that are in more "higher-risk" areas.
Using Kim-kim significantly helped with the ease. I was able to modify things before I paid for...
Read more

To start off, I was very happy with my trip and I came in with multiple concerns relating to safety and Yellow/Dengue fever outbreak in Brazil. Coming out of it, I think the safety was much overblown and I did not have any issues with mosquitoes as I used bug spray, sprayed clothes ahead of time, and I avoided going to the Amazon rain forest and other areas that are in more "higher-risk" areas.
Using Kim-kim significantly helped with the ease. I was able to modify things before I paid for them, and I was picked up from the airport and had guides set up. Could I have found something cheaper? probably, but I am paying for the convenience and the safety because I needed a guide for any big trip I would go on because I do not speak Portuguese.
I do wish there was a breakdown of the pricing because the lack of transparency makes me think I could have gotten a better deal, especially with the exchange rate and how things tend to be very affordable in Brazil.
I stayed at Hotel Arena Copacabana. The couple negatives that I experienced while I was there was that I arrived at the airport at 8 AM and was exhausted, but my room was not ready until 2 PM so I had to "waste" 6 hours exploring the area until I was able to go to my room and nap. In addition, I believe under the description I was told that each guest gets 1 free water bottle, which was not the case. You can buy one for 8 Brazilian Real.
Overall my room was fine. The view was sort of from the side so it was not the best, but overall I was satisfied with it. The staff was very courteous and they cleaned the room very well when asked.
The guide I spent the most time with was Louis. He was great, and from the beginning I felt very comfortable with him. He bought souvenirs for my guest and I, and he would get us waters when we needed it. He did discuss politics and philosophy a lot but overall I was very happy with him. He took us to Christ the Redeemer, Sugar Loaf Mountain, Tijuca Rain Forest. I wish we went on actual hikes in the rain forest. We essentially drove into the area, and stopped at areas to take pictures near the waterfall. I was a little underwhelmed with the rain forest. Christ the Redeemer and Sugar Loaf Mountain were cool to see. Definitely a must-see, but it is definitely a big tourist attraction.
The next guide was Danyel, or he goes by Jack Danyel. I requested to not go to the Favelas for tours due to safety concerns. We did end up going to the Vidigal Favella and took a van to the top to get to Two Brother's Peak. The hike was very strenuous and I was sweating buckets by the time I got down. We then had food at the Favela and rode a motor-bike down. The food we had at the Favela was very good. The Favela was nowhere as dangerous as online reviews make it seem. I may have also lucked out because at that time there was no ongoing conflict between police and drug gangs in that area. We then went on ao bike tour. My one critique was that Jack Danyel tended to be on his phone for the majority of the time.
The next guide was Miguel. The main adventure with him was going kayaking. Unfortunately, the waves and wind did not let us go to Tijuca Island but we went around the lagoon and enjoyed that as well. Miguel was a great tour guide.
The last day we went on a Food Tour. Vicente, he did not contact me ahead of time like the rest did to confirm pick-up time. Either ways, I loved the food tour and he was very informative. I thinka food tour should be required for any trip to a foerign country to learn about the food and culture. I had a great time that day.
Louis drove us back as scheduled.
Overall, this was a great trip with very few negatives. I definitely want to go back to Brazil again in the future. Almost every guide offered their services to me in the future if I have any questions on future trips and I do plan to keep in contact with them. Louis contacted me later to make sure I arrived in the states ok.

Hotel Review
Arena Copacabana Hotel
Rio de Janeiro

Good location. Annoyed that I had to wait 6 hours to get my room. Wasn't necessarily the fault of my hotel but it was tough to get to the hotel 8 AM from a long flight and wait a while. They do not give any free water bottle for each guest, even though I believe they mentioned that.

Authenticity & Character
Location
Beach was right across the street.
Staff
Cleanliness & Comfort
The rooms were ok. They cleaned the rooms very well.
Activity Reviews
Half-day tour Tijuca Forest
Half-day tour Tijuca Forest
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Christ the Redeemer & Sugar Loaf Mountain
Christ the Redeemer & Sugar Loaf Mountain
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour in Rio
Food Tour in Rio
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Kayak around Tijuca Island
Kayak around Tijuca Island
Rio de Janeiro

The weather did not allow us to go to Tijuca Island so we went around the lagoon.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day- Rio by Bike
Half Day- Rio by Bike
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Tour of Two Brothers Peak & Vidigal Favela
Half-Day Tour of Two Brothers Peak & Vidigal Favela
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day private tour: Santa Teresa and Rio’s Municipal Theater
Half-Day private tour: Santa Teresa and Rio’s Municipal Theater
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chadya Ricardo
C
Chadya Ricardo
Local specialist in São Paulo | Replied on Apr 13, 2024
Hi Sam, Thank you so much for taking the time to share your detailed feedback. We're glad to hear that overall, you had a positive experience and that our guides contributed to memorable moments throughout your journey. We'll ensure your comments are shared with them. We appreciate your proactive approach to safety. Regarding pricing transparency, we appreciate your feedback and will certainly take it into account for future improvements. We strive to provide value to our customers while... Read more

Hi Sam,

Thank you so much for taking the time to share your detailed feedback. We're glad to hear that overall, you had a positive experience and that our guides contributed to memorable moments throughout your journey. We'll ensure your comments are shared with them.

We appreciate your proactive approach to safety. Regarding pricing transparency, we appreciate your feedback and will certainly take it into account for future improvements. We strive to provide value to our customers while maintaining clarity in pricing structures.

We apologize for any inconvenience experienced at Hotel Arena Copacabana.

Thank you for choosing to travel with us and for sharing your valuable insights. We look forward to welcoming you back to Brazil in the future and assisting you with your travel needs.

All the best,
Chadya

The trip to Costa Rica was amazing! The plac...
Costa Rica | Mar 24 - Apr 1, 2024

L
Lara W.
Ashburn, VA | Reviewed on Apr 08, 2024
The trip to Costa Rica was amazing! The places we visited were beautiful and the balance was great between adventure and relaxation. The tours and tour guides were fantastic and not only shared their expertise for the activity (snorkeling, whitewater rafting, biking, and zip lining) but also details about their country and culture to enrich the experience. All of the hotel accommodations had beautiful views, delicious food, and great service. The shuttle transportation was safe and... Read more

The trip to Costa Rica was amazing! The places we visited were beautiful and the balance was great between adventure and relaxation. The tours and tour guides were fantastic and not only shared their expertise for the activity (snorkeling, whitewater rafting, biking, and zip lining) but also details about their country and culture to enrich the experience. All of the hotel accommodations had beautiful views, delicious food, and great service. The shuttle transportation was safe and reliable. Olman was patient with my questions and planned a vacation my family and I will remember for a long time. I would recommend Kim Kim and Olman to anyone looking to travel to Costa Rica.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 09, 2024

Hello Lara,

Thanks for your kind words. I am so happy you enjoyed your trip to my country.

I am sure you will visit us once again to continue exploring the incredible Costa Rica.

Pura Vida,
Olman

Awesome Family Trip to Egypt and Jordan
Egypt | Mar 21 - Apr 1, 2024

M
Michael G.
Highland Park, IL | Reviewed on Apr 08, 2024
Our family had an awesome trip to Egypt and Jordan. As a family of 5 (kids aged 16, 14 & 13) we experienced some difficulties securing hotel rooms and had to get involved with larger hotel chains to book ourselves. Otherwise, the planning was excellent and smooth. Our tour guides and drivers were excellent! There was no time during our trip where we felt anything but completely safe and cared for. Mohamed planned every last detail to maximize our experiences with the level of activity that we... Read more

Our family had an awesome trip to Egypt and Jordan. As a family of 5 (kids aged 16, 14 & 13) we experienced some difficulties securing hotel rooms and had to get involved with larger hotel chains to book ourselves. Otherwise, the planning was excellent and smooth. Our tour guides and drivers were excellent! There was no time during our trip where we felt anything but completely safe and cared for. Mohamed planned every last detail to maximize our experiences with the level of activity that we desired. Everything far exceeded our expectations.

Hotel Reviews
Aladdin Camp
Wadi Rum, Aqaba

The visit to Petra and the subsequent stay at the Camp was a seamless transition. Exploring the ancient city of Petra followed by a night at the camp in Wadi Rum offered a blend of history and nature. A well-coordinated itinerary for a memorable experience.

Petra Moon Hotel
Wadi Musa

I had a one-night stay at Petra Moon Luxury Hotel and it was a pleasant experience. The hotel was comfortable, clean, and conveniently located for exploring Petra. The staff was friendly, and the amenities were good. A decent place to stay for a short visit to Petra.

Steigenberger Legacy Nile Cruise
Aswan

I spent two nights on the Nile Cruise in both Luxor and Aswan. The cruise was smooth, the tour guides were great, and the experience was enjoyable. The activities on the cruise were well-organized, and I particularly enjoyed the trip to Edfu and Kom Ombo Temples. Overall, a fantastic experience on the Nile Cruise.

Activity Review
 Private Felucca Ride at Nile with Lunch (Nile Pharaoh)
Private Felucca Ride at Nile with Lunch (Nile Pharaoh)
Egypt

The private Felucca Ride on the Nile with lunch was a serene and picturesque experience. Sailing on the Nile while enjoying a delicious meal was a highlight of my trip. The peaceful ambiance and scenic views made it a memorable outing.

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

"Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!"

Unique experiences, stress-free travel
Colombia | Mar 29 - Apr 6, 2024

Diana
Diana K.
Bayonne, NJ | Reviewed on Apr 07, 2024
We were a multigenerational group of 4, and Michael and his team at Chaska really delivered an exceptional experience! We loved getting a window into Colombia through the personal stories of our guides, and it was amazing to be able to fully enjoy each experience, not having to worry about how to get from point A to B, or if my Spanish language skills were up to the task! Our kids loved Cafe del Parque and our beach day at Rosario Island. Mom and Grandma loved the Corcora Valley hike, and the... Read more

We were a multigenerational group of 4, and Michael and his team at Chaska really delivered an exceptional experience! We loved getting a window into Colombia through the personal stories of our guides, and it was amazing to be able to fully enjoy each experience, not having to worry about how to get from point A to B, or if my Spanish language skills were up to the task! Our kids loved Cafe del Parque and our beach day at Rosario Island. Mom and Grandma loved the Corcora Valley hike, and the novel experiential learning via basketweaving, the drum workshop, as well as net-fishing in La Boquilla. Such a great variety and enriching way to experience Colombia.

Hotel Reviews
Salento Plaza

Wonderful location, charming landscaping, delicious breakfast! Comfortable and clean, would highly recommend.

GHL Hotel Armería Real
Cartagena

Great location, beautiful atrium. Variance in quality among rooms in terms of AC and lighting, but all were spacious, comfortable and clean.

Authenticity & Character
Location
Staff
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 08, 2024

Dear Diana,
Thank you so much for your kind words about your experiences in Colombia! We're thrilled to hear that your family had such a great time!
It's wonderful to know that you enjoyed learning about the country through the personal stories of the guides. We're glad that the variety of activities provided an enriching way for your family to experience Colombia together.
Thank you for choosing Chaska for your Colombian adventure, and we hope to welcome you and your family back for more memorable experiences in the future!
Warm regards,
Michael & The Chaska Team

The trip was great!
New Zealand | Mar 24 - Apr 6, 2024

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Carlos R.
Puerto Rico | Reviewed on Apr 07, 2024
The trip was great! Is was our honeymoon and it will be unforgettable for both of us. Organization was great. Accommodations were great. Transportation was great and always on time. All tours were excellent and provided the experiences that we were looking for in all cities. Our planner Ruth did an amazing job!!! Read more

The trip was great! Is was our honeymoon and it will be unforgettable for both of us. Organization was great. Accommodations were great. Transportation was great and always on time. All tours were excellent and provided the experiences that we were looking for in all cities. Our planner Ruth did an amazing job!!!

Hotel Review
Garden Court Suites & Apartments
Queenstown

Great space. Amazing view from the balcony. Had a washer and dryer which was helpful for our trip. Very close to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wildlife, Waterfalls & Wine Day Trip
Wildlife, Waterfalls & Wine Day Trip
Sydney

Great tour. We were able to touch and being very close with Kolas. Took lots of pictures close with them. Also we were able to feed Wallabies and Kangaroos. Wine tasting was great. The lunch was great as well. The tour guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning  Best of Melbourne by Bike
Morning Best of Melbourne by Bike
Melbourne

Great way to see the city in a timely and fun fashion. Our tour guy Craig was excellent!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mossman Gorge Adventure Day
Full Day Mossman Gorge Adventure Day
Australia

Guy was a great tour guide! You start with a river tour seeing lots wild life and then you ride the river which was very fun. The lunch was great!! Then the afternoon you go to the forest and can dive into the river which was also cool.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay
Full Day Outer Reef Mackay Coral Cay
Port Douglas

The tour was one of the most amazing things I have ever done. To be able to see the corals close was spectacular. We saw turtles, rays and lots of different fish. The staff is excellent. The full day is an awesome experience. The food was descent. They provide you with all equipment. Never felt safer.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Food & Wine Walk
Evening Food & Wine Walk
Melbourne

Must do if you go to Melbourne. This city has so many great restaurants that was very difficult for us select which one to go. Luckly this tour helped us go to 3 great restaurants and taste lots of food in each one along with different wines. Great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)

Very very fun!! Must do if you go to Queenstown. They provide all equipment: wetsuit, jacket, boots, etc... Staff was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 11, 2024

I am thrilled that you loved your honeymoon! Thanks for booking with me! It was a fun trip to put together and you were really lovely to work with.

Memorable Trip to Japan
Japan | Mar 17 - Mar 28, 2024

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Emma Z.
the Netherlands | Reviewed on Apr 07, 2024
Fei organised a wonderful trip to Japan (5 nights Tokyo, 5 nights Kyoto) for our family of four. Our tour guides (Gaku, Marcus and Slash) were absolutely fantastic – very accommodating, knowledgeable and kind. The drivers were impeccable, always punctual and helpful, taking all the stress of out of travel. The excursions chosen by Fei were amazing – and we have taken home many happy memories! We would highly recommend KimKim and Fei. Read more

Fei organised a wonderful trip to Japan (5 nights Tokyo, 5 nights Kyoto) for our family of four. Our tour guides (Gaku, Marcus and Slash) were absolutely fantastic – very accommodating, knowledgeable and kind. The drivers were impeccable, always punctual and helpful, taking all the stress of out of travel. The excursions chosen by Fei were amazing – and we have taken home many happy memories! We would highly recommend KimKim and Fei.

Hotel Review
Hotel Kanra Kyoto
Kyoto

Absolutely best hotel to stay in in Kyoto. On arrival we were greeted by the very friendly and helpful staff and a refreshing cup of tea. The front of house staff were extremely helpful in organising a table in the restaurant as well as providing excellent recommendations for a nearby coffee shop and restaurant. Rooms were beautiful and thoughtfully prepared. Restaurant was absolutely amazing - as were the restaurant staff. Would definitely stay here again.

Authenticity & Character
Beautiful peaceful rooms
Location
Staff
Front of house staff and restaurant staff
Cleanliness & Comfort
Activity Reviews
One Day Hiroshima and Miyajima Island Tour
One Day Hiroshima and Miyajima Island Tour
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Amazing! Slash was super friendly, very understanding and lots of fun to be with. He went the extra mile to help us find a restaurant at the end of our long day trip!
Transport
We used the Shinkansen and public transport. All very pleasant.
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Marcus was very attentive and found the quietest corners of the very busy Grove and allowed us lots of time in the Zen temple to stop and stare. He also had some great recommendations for trying local food. Again, our driver was superb - kind helpful and excellent driving.
Transport
Clean comfortable transport. Excellent driving.
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Our guide Gaku was super. She also had a great recommendation for lunch. Room for improvement? Perhaps only 2 out of the three activities would have been enough on this days.

Quality of Experience
Guides, Drivers and Staff
Gaku was a fantastic guide - friendly, knowledgeable, interested in comparing and discussing different cultures. Driver was super helpful and kind.
Transport
Very clean and comfortable cars. Excellent driving.
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Apr 08, 2024
Dear Emma, Hope you are doing fantastic and so happy to know you have had such a wonderful trip with your family in Japan. Gaku, Marcus, and Slash are amazing guides and they are so delighted with that they made your experience memorable and stress-free. The drivers' punctuality and assistance also made a big difference. Regarding Hotel Kanra Kyoto, it sounds like you had a fantastic experience there. The friendly staff, beautiful rooms, and excellent restaurant all contributed to a... Read more

Dear Emma,

Hope you are doing fantastic and so happy to know you have had such a wonderful trip with your family in Japan.

Gaku, Marcus, and Slash are amazing guides and they are so delighted with that they made your experience memorable and stress-free. The drivers' punctuality and assistance also made a big difference.

Regarding Hotel Kanra Kyoto, it sounds like you had a fantastic experience there. The friendly staff, beautiful rooms, and excellent restaurant all contributed to a memorable stay.We will make notes of your feedback and do better recommendation for our future travelers.

Thank you very much for sharing your feedback and for recommending KimKim. If you have any further comments or need assistance in the future, feel free to reach out.

Best regards,
Fei

Fantastic experience! Highly recommended!
Morocco | Mar 30 - Apr 7, 2024

Robyn
Robyn P.
Seattle, WA | Reviewed on Apr 07, 2024
Chatting with our driver (Samir) was my favorite part of the trip. He’s such a kind, generous, and wonderful person. A fantastic cultural ambassador for Morocco! 🇲🇦 The tour guides in Marrakech (Hennan) and Fes (Hafid) did an excellent job. A fantastic opportunity to delve into the history of two fascinating cities. Read more

Chatting with our driver (Samir) was my favorite part of the trip. He’s such a kind, generous, and wonderful person. A fantastic cultural ambassador for Morocco! 🇲🇦

The tour guides in Marrakech (Hennan) and Fes (Hafid) did an excellent job. A fantastic opportunity to delve into the history of two fascinating cities.

Hotel Review
Orient Desert Camp
Merzouga

Great 2 night stay at the edge of the Sahara. The tents were comfortable, the food was good, and the staff was friendly and helpful. Nice low key atmosphere to meet other travelers. Loved the camel ride and the visit to the nomad tents was interesting. Recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Apr 12, 2024

Hi Robyn,

Thank you so much for sharing your experience! We're thrilled to hear that chatting with Samir, our driver, was a highlight of your trip. He truly embodies the warmth and hospitality that Morocco is known for. We'll be sure to pass along your kind words to him.

We're grateful for the opportunity to have been a part of your journey and hope to welcome you back to Morocco in the future!

Best Wishes,
Mohamed

Everything went as planned! The organization...
Norway | Mar 23 - Mar 31, 2024

G
giulia romana c.
the Netherlands | Reviewed on Apr 07, 2024
Everything went as planned! The organization was excellent and Christina and her colleagues have been always available to assist us during the trip. The local operators have been super nice and professional. The only thing we did not understand was that the Safari in Senja was going to be changed with another northern lights tour during the night. However, we will choose KimKim again! Regards, Giulia and Stuart Read more

Everything went as planned! The organization was excellent and Christina and her colleagues have been always available to assist us during the trip. The local operators have been super nice and professional. The only thing we did not understand was that the Safari in Senja was going to be changed with another northern lights tour during the night. However, we will choose KimKim again!

Regards,

Giulia and Stuart

Hotel Reviews
Mefjord Brygge
Mefjordvær, Senjahopen

It was all very good, except the cleaning of the jacuzzi and the ice outside of it. It extremely difficult to enter and get out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was very clean, however Scandic should improve their matrasses. 5-8 cm top matrass is not enough for a 4 stars hotel.
Altafjord Gjestegaard
Alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Apr 15, 2024

Hi Giulia and Stuart, thank you for taking the time to write the feedback from your trip.
I am happy to see that you had a good time! :)
I have reached out to Mefjord brygge for an explanation in regards of the activity change and I will get back to you as soon as I hear from them. It is always good to know why.
I hope you are left with lots of great memories, you had quite the adventurous trip.
Thank you for letting us take part in your adventure!
Best,
Christina

Raquel was amazing, helpful planned a wonderf...
the Azores | Mar 30 - Apr 6, 2024

C
Chris R.
Ilion, NY | Reviewed on Apr 07, 2024
Raquel was amazing, helpful planned a wonderful vacation for my children. She made sure everything was very well planned out and completely taken care of for them. Read more

Raquel was amazing, helpful planned a wonderful vacation for my children. She made sure everything was very well planned out and completely taken care of for them.

Hotel Review
Vila Nova Hotel
Ponta Delgada

The breakfast is really really good! The rooms were a little stuffy at night, but other than that it was a good stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fogo Lake Guided Hike: São Miguel’s Most Pristine Crater Lake
Fogo Lake Guided Hike: São Miguel’s Most Pristine Crater Lake
São Miguel Island

This was a lot of fun, we loved the different places we got to see and our guide Natasha was wonderful, she was very charming and knowledgeable. 10/10!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Azorean Culinary & Wine Experience
Azorean Culinary & Wine Experience
São Miguel Island

It was cool to see the different restaurants and learn about the wines and cheese.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Epic Canyoning Experience
Epic Canyoning Experience
São Miguel Island

Super fun! The guides were awesome and fun to chat with. The waterfalls and rivers were a lot of fun to canyon in.

Quality of Experience
Guides, Drivers and Staff
Transport
Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation
Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation
São Miguel Island

Natasha, our guide, was great! We loved the different actives and the hike was gorgeous!

Quality of Experience
Guides, Drivers and Staff
Transport
Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims
Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims
São Miguel Island

The view were amazing! And our tour guide, Natasha was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Apr 08, 2024

Hi Chris! Thanks so much for your kind words and for taking the time to share the highlights of your kid´s trip to the Azores. I'm so pleased that they had a wonderful trip (even if the weather was not the best )! I will pass your words on to Natacha, who will love to hear that she has contributed to a memorable trip. I wish you and your family all the best and hopefully, we can plan another adventure together in the future 😉x Raquel

Clothilde took care of it all
France | Mar 31 - Apr 6, 2024

V
Victor v.
Ashburn, VA | Reviewed on Apr 07, 2024
We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde. A very easy way to get introduced to the city. Read more

We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde. A very easy way to get introduced to the city.

Hotel Review
Hôtel Parc Saint Séverin
Paris

Great location, wonderful staff. Nice, simple breakfast. Rooms were small, but welcome to Paris!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 08, 2024
Hello Victor, I trust this message reaches you in good spirits! I wanted to express my sincere appreciation for taking the time to share your insightful review of Kim Kim following your recent journey. Your feedback is immensely valuable to us as we continuously work to maintain and improve the quality of our services. I'll ensure that your thoughts are communicated to my team and our collaborators. It fills me with delight to learn that you thoroughly enjoyed your exploration of our... Read more

Hello Victor,

I trust this message reaches you in good spirits! I wanted to express my sincere appreciation for taking the time to share your insightful review of Kim Kim following your recent journey. Your feedback is immensely valuable to us as we continuously work to maintain and improve the quality of our services. I'll ensure that your thoughts are communicated to my team and our collaborators. It fills me with delight to learn that you thoroughly enjoyed your exploration of our country! Thank you for always being so positive no matter what!

Anticipating the possibility of arranging your next adventure,
Warm regards,
Clothilde

Great Experience with KimKim
Argentina | Mar 9 - Mar 22, 2024

M
Marlene R.
Boston, MA | Reviewed on Apr 06, 2024
We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather... Read more

We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather related issues on the trip and I was impressed at how quickly KimKim was able to respond and make changes. Kristy was our contact during the trip and she responded right away when we had questions or needed to make any changes. This was super helpful. I will definitely use them again for another trip!

Hotel Reviews
Loi Suites Recoleta
Buenos Aires

Good location and nice lobby. The rooms are a little dated. The breakfast was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Clasico
Buenos Aires

We did not enjoy this hotel. The location was not great. There was not a lot of shopping and restaurants that close by and some vacant store fronts. We had the penthouse and it seems more shabby than chic. The breakfast was fine but nothing great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

It was a nice hotel. Very clean. The breakfast buffet was not so great. We ate at the restaurant for dinner and it was excellent. It was on the lake but not walkable to the cute town. They did have a free shuttle though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Oriental, Santiago
Las Condes, Santiago

The hotel lobby is stunning. The pool area is gorgeous and the restaurants were delicious

Authenticity & Character
Location
It wasn’t that walkable to places but it was easy to take an Uber anywhere
Staff
Our check in was a little rough. They were not so friendly but the rest of the interactions were positive
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

Gorgeous hotel right in the center of town in the main square. Walk to many lovely restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent.

Authenticity & Character
Location
Views spectacular
Staff
Cleanliness & Comfort
Gran Meliá Iguazú
Iguazú National Park

The hotel was beautiful and the food was delicious. It was my favorite breakfast of the trip. The staff was so warm and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago

This tour was just ok. There was some history, but a lot of politics and the tour itself just wasn’t that exciting. We had two teens with us and he didn’t try to engage them at all or make it interesting for them.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Magdalena and Penguin Colony
Isla Magdalena and Penguin Colony
Argentina

The boat and staff were great. The Penguins were just super cute and amazing to watch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Puerto Natales

Torres Del Paine is beautiful. We had a cloudy day but our tour guide tried very hard to show us the peaks. He pointed out lots of wildlife and we had a very nice picnic lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Argentina

This was one of the best tours of our trip. The scenery is amazing. The boat was very nice and the staff were super friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

We really enjoyed both sides of the falls but our tour guide was not great. He tried to upsell us to do the Brazilian boat ride $20 pp instead of the Argentinian boat ride we already paid for so that was weird. He didn’t tell us that much about the falls or provide suggestions but where the best pictures were. We cover both sides of the falls so it was a long day but we had to ask him to stop so we could eat lunch at 2:00 because we had been going since 8:30. He told us we could have 30 minutes for lunch at a place that did not have takeout. We changed clothes after we got soaked on the Argentinian side and then then we went over to the Brazilian side and he sent us down a path to see a part of the falls and we got soaking wet again. I thought it would’ve been nice if he had told us that we were going to get drenched again.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires City Tour- Private
Buenos Aires City Tour- Private
Buenos Aires

We had a very good guide. He showed us quite a bit of Buenos Aires and gave us a lot of history. We enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Boat Tour
Perito Moreno Glacier Boat Tour
El Calafate

The Perito Merino glacier is just stunning and if you have the opportunity to get close-up on a boat, I Highly recommended

Quality of Experience
Guides, Drivers and Staff
Transport
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

Lovely food and a fun show

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Apr 22, 2024
Hey Marlene, Thank you so much for your kind words! I'm thrilled to hear that you had such a wonderful trip with your family and that I could play a part in making it memorable for you. It was my pleasure to assist you in planning your adventure through Argentina and Chile, and I'm glad that my recommendations and suggestions were helpful to you. I understand that weather-related issues can sometimes put a damper on travel plans, but I'm glad that we were able to quickly respond and... Read more

Hey Marlene,

Thank you so much for your kind words! I'm thrilled to hear that you had such a wonderful trip with your family and that I could play a part in making it memorable for you. It was my pleasure to assist you in planning your adventure through Argentina and Chile, and I'm glad that my recommendations and suggestions were helpful to you.

I understand that weather-related issues can sometimes put a damper on travel plans, but I'm glad that we were able to quickly respond and ensure that you still had a fantastic experience. We hope to see you soon again in South America!

Safe travels,
Francesca

Excellent trip to Crete
Greece | Mar 20 - Mar 30, 2024

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Mary M.
Manhattan, NY | Reviewed on Apr 06, 2024
We were very pleased with the trip to Crete that KimKim, and specifically local specialist Angela (Aggeliki), organized for us. We posed some significant challenges. We requested countryside accommodations in off season, which Aggeliki was able to arrange for us. We especially liked our harborside accommodations in Chania, in an unusual set of rooms with a spectacular view. The guides were all well-informed and helpful, and our driver was especially great! Read more

We were very pleased with the trip to Crete that KimKim, and specifically local specialist Angela (Aggeliki), organized for us. We posed some significant challenges. We requested countryside accommodations in off season, which Aggeliki was able to arrange for us. We especially liked our harborside accommodations in Chania, in an unusual set of rooms with a spectacular view. The guides were all well-informed and helpful, and our driver was especially great!

Hotel Reviews
Sofitel Athens Airport
Athens

A perfectly fine airport hotel. We loved that it was right across the street from airport checkin.

Location
Inotropes Boutique Suites
Archanes-Asterousia

We really enjoyed this beautiful small hotel. Archanes is a very pretty village close to Knossos, with some excellent restaurants - even off season.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Vranas Boutique Hotel Chania
Chania

This was our favorite accommodation in Crete. The view from the terrace was spectacular. The location was great - convenient to restaurants and the town's many interesting sights. The staff - especially the owner - was also extremely helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GrapeVine Cottage Gavalochori
Chania

We enjoyed our stay in Gabalochori, and appreciated their willingness to open to us off season. The only reason I didn't give this five stars was that we could not initially gain entry - we needed to call our travel agent for the entry code.

Authenticity & Character
Location
Staff
We didn't really have a staff.
Cleanliness & Comfort
Ava Hotel & Suites
Athens

Wonderful hotel, located in the Plaka neighborhood very close to the Acropolis and the Acropolis Museum.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Apr 07, 2024

Yeia sou, Mary!
Thank you for the review.
I am so happy to know that you enjoyed your time in Crete with my team.
Stefanos, Mariella, Johanna, and the rest send their best!
I would love to see you coming back soon and show you more of my country 🙂

Take care!

My best,
Angela

Our trip to Iceland!
Iceland | Mar 27 - Apr 2, 2024

Lisa
Lisa C.
Centreville, VA | Reviewed on Apr 06, 2024
Let me start by saying that Island is totally beautiful and that we had a great time! Thank you to Kim Kim and the local specialist Emanuela, our trip was a memorable one. Emanuela designed an itinerary that was well tailored to our interests, and that was paced and organized just right. The Hotels we stayed at were very clean, in quiet areas and had a good breakfast. Also, we are vegetarians and Emanuela suggested some nice restaurants for us that served plant based food. Due to a... Read more

Let me start by saying that Island is totally beautiful and that we had a great time! Thank you to Kim Kim and the local specialist Emanuela, our trip was a memorable one. Emanuela designed an itinerary that was well tailored to our interests, and that was paced and organized just right. The Hotels we stayed at were very clean, in quiet areas and had a good breakfast. Also, we are vegetarians and Emanuela suggested some nice restaurants for us that served plant based food. Due to a local volcano eruption our experience at Blue Lagoon was cancelled, but Emanuela was quick to get us a refund. Additionally, when one of us got sick and could not do a snowmobile tour, Emanuela was able to get us a partial refund. Overall, I would highly recommend Kim Kim and their specialist Emanuela to other travelers.

Activity Reviews
Depart Iceland
Depart Iceland
Reykjavík

All went well.

Explore Skafatfell National Park
Explore Skafatfell National Park
Vík

Beautiful place!

Quality of Experience
Sky Lagoon
Sky Lagoon
Reykjavík

The absolute BEST !!! Wonderful does not even get close, this place is magical!

Quality of Experience
Guides, Drivers and Staff
Drive back  and more of the South Coast
Drive back and more of the South Coast
Iceland

The waterfalls are simply impressive!

Quality of Experience
South Coast
South Coast
Iceland

An amazing drive, scenery absolutely breath taking!

Quality of Experience
South East coast and  ice cave tour
South East coast and ice cave tour
Iceland

A unique experience!

Quality of Experience
Guides, Drivers and Staff
Snowmobile tour on Eyjafjallajokull glacier
Snowmobile tour on Eyjafjallajokull glacier
South Coast

A good experience!

Quality of Experience
The Secret Lagoon
The Secret Lagoon
Iceland

It was nice, but a bit crowded and the changing rooms area was not as clean.

Quality of Experience
Hvamsvik Lagoon
Hvamsvik Lagoon
Iceland

There is only one word: AMAZING! It is a gorgeous setting, super relaxing!

Quality of Experience
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

It was a bit long and extremely cold, plus the lights are hard to see with naked eye - however, they came out in pictures. We enjoyed looking at the sky full of stars, that was beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Apr 13, 2024

Hi Lisa,
I just want to thank you for the beautiful review you wrote for me. Thank you so much, I really appreciate it! And most of all, I am very happy to know that you had a wonderful time in Iceland, that everything went smoothly and well and you fell in love with the country.
All the best to you and Raju :)
Emanuela

Visiting Chile Should Be on Everyone's Bucket List
Chile | Mar 17 - Apr 5, 2024

F
Fred P.
Manhattan, NY | Reviewed on Apr 06, 2024
Chile is an outstanding country and destination. It certainly offers more than you could ever imagine with every landscape possible - one more stunning than the next. And, most importantly, the Chilean people could not have been nicer - from hotel staff to restaurant staff to ordinary people on the street. Read more

Chile is an outstanding country and destination. It certainly offers more than you could ever imagine with every landscape possible - one more stunning than the next. And, most importantly, the Chilean people could not have been nicer - from hotel staff to restaurant staff to ordinary people on the street.

Hotel Reviews
Explora Atacama
San Pedro de Atacama

A truly amazing destination in a truly amazing locale

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Remota Patagonia Lodge
Puerto Natales

The view from the hotel is well worth the trip. The food was not up to other Explora properties. The management team was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Higueras Hotel
Valparaiso

A wonderful boutique hotel - food was great; views were outstanding and the staff could not have been more accommodating and best of all - within walking distance of most things

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Explora Rapa Nui
Rapa Nui

Words can't describe how extraordinary this property is. Set in a Eucalyptus forest high on a hill, overlooking the vast Southern Pacific ocean. Staff, guides, and the history of the island makes this a true destination.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Oriental, Santiago
Las Condes, Santiago

This is certainly the worst Mandarin Oriental hotel I have ever stayed in. Service was OK; Food was OK and really could use a renovation.

Authenticity & Character
Location
Staff
housekeeping is horrific; concierge not great either
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 06, 2024

Thanks, Fred, for allowing us to organize your trip to Chile! You are an experienced traveler and know exactly what you are looking for. It was my pleasure to meet you in person at the Santiago airport and hear how you enjoyed the diverse locations you visited.
I hope many more adventures are in store for you. Wishing you the best!
Lorena

Marvelous Morocco: A Magnificent, Memorable Journey with kimkim!
Morocco | Feb 17 - Feb 26, 2024

Alaina
Alaina S.
United Kingdom | Reviewed on Apr 06, 2024
We are an American couple in our late twenties and avid travelers. We do several international trips a year and were enthusiastic about exploring Morocco! We wanted a trip that was adventurous and would give us authentic opportunities to learn about local history, customs, and (most importantly) food, but we didn’t want it to feel like an overly touristy experience. Our preference is for outdoor adventures, guided excursions, and food-centric experiences. This trip checked all of those... Read more

We are an American couple in our late twenties and avid travelers. We do several international trips a year and were enthusiastic about exploring Morocco! We wanted a trip that was adventurous and would give us authentic opportunities to learn about local history, customs, and (most importantly) food, but we didn’t want it to feel like an overly touristy experience. Our preference is for outdoor adventures, guided excursions, and food-centric experiences. This trip checked all of those boxes!

Key highlights of our trip were our two nights at the Tiziri Luxury Camp, the food tour in Marrakech with Hanan, and our time in Dades (especially Dar Rihana and our unexpected trek through the mountains with Ismail)! We’ve left more detailed reviews specific to each hotel and experience.

Kimkim connected us with Abdellah to plan our trip. We were very impressed by how responsive he was to our requests, and by how transparent he was about pricing and availability. We really liked Kimkim’s messenger feature. Whenever we had a question about or during our trip, Kimkim responded within a matter of minutes (even in the middle of the night). It was reassuring to know they were always available had there been an emergency.

Everyone we met was extremely welcoming and friendly. We’d been warned in advance about potentially aggressive sales tactics, particularly in the souks, but we had no issues! We found the experience to be much more relaxed than in other similar markets we’ve been to (e.g., Istanbul, etc.). We used our heads and had no problems during our trip. We appreciated how respectful everyone was!

We opted for the “luxury” hotel options offered by Kimkim at most destinations. We stayed a total of nine nights in five different hotels, ranging from small riads, to Marriott-style properties, to a luxury desert camp. We liked the variety and were happy with our choices. The staff at all our hotels were very welcoming. We appreciate Kimkim’s help in steering us toward great hotels!

Overall, we felt like nine days gave us enough time to explore several cities, but since the country is large and there were several days of driving, we didn’t want to feel rushed in any of the spots we visited. We were most excited about our stay in the desert and were very glad we opted for two nights there instead of just one.

We absolutely loved our trip and had an amazing vacation. We did a lot of research ahead of time and learned a lot along the way. Our trip to Morocco was a remarkable experience, and we will definitely consider Kimkim for our future travels!

Here are some of the things we wish we’d known in advance. None of this is meant to be negative, just some hopefully helpful tips for fellow travelers:

Money – Withdraw all the cash you’ll need before you leave Marrakech. There aren’t ATMs in Dades or Merzouga. There are some you can use in Ouarzazate if you pass through on your way to/from the desert, but our driver said sometimes they don’t drive through it because of road closures. Most of the hotels let us pay by card for our dinners, but everything else was done in cash (and some hotels have a $75 minimum for cards). We withdrew the equivalent of $400 from an ATM on our first night and that got us through our first two days in Marrakech and our trip through Dades and Merzouga, although we made no major purchases beyond food, drinks, and tips. We tried to pay by card whenever possible. We stopped again at an ATM when we returned to Marrakech. The ATMs dispense large bills, which some merchants won’t make change for. Large hotels and restaurants were able to help with that. Morocco has a closed currency, so you can’t exchange money before arriving. We recommend using an ATM in a city instead of exchanging at the airport.

Included Meals – Kimkim was great about clearly communicating this. All of our breakfasts were included at the hotels Kimkim booked for us. In general, we were responsible for paying for our lunches and dinners, with some exceptions if they were part of an organized activity (Berber lunch, food tour, etc.). All meals at Tiziri Camp were included. There was some confusion when we arrived at our first hotel in Marrakech (Elegencia Riad) because the front desk told us breakfast was not included, but our Kimkim itinerary said it was. We messaged Kimkim, and they quickly contacted the hotel and resolved it. We really appreciated Kimkim’s immediate response and their ability to handle the issue independently!

Food – One of us doesn’t eat red meat, and the other is a pescatarian. We communicated our dietary needs to Kimkim and our driver in advance. Generally, the food at the hotels and in Marrakech was spectacular! Dinners typically comprised three to five courses (prix fixe menu). The only disappointment of our trip was the consistent lack of lunch options along the driving route. Despite our repeated communication to our driver about specific places we wished to eat along the way, we felt consistently directed to tourist spots with very limited set menu options. It would have been nice to have the option to choose, even if we couldn’t go exactly where we wanted. In fairness, we only stopped for three or four meals on the road, so this was a pretty minor issue. We packed lots of snacks for the long car drives, which came in handy. Our driver was always happy to stop if we wanted to purchase a snack, but there weren’t always options in the rural areas.

Bathrooms – We recommend packing your own tissues and hand sanitizing gel. There were few public toilets, so most bathroom stops along driving routes were at cafes, which generally had squat toilets. Sometimes there was an attendant, so plan to have coins for a tip.

Clothing – We took steps to ensure we dressed and behaved appropriately. For women, this included wearing long pants and covering shoulders. We definitely saw tourists wearing more revealing clothing, but we wanted to be appropriate and were glad we made that decision. As far as other items to pack, we’d recommend sunglasses and hats, especially for time in the desert. We wore a lot of layers, as the temperatures did vary a lot, especially when the sun went down. Restaurants were casual!

Shopping – We are not big shoppers and were upfront with our driver about that. Along the driving route, there were stops at an argan oil collective, a rose oil collective, and a carpet merchant. Most of the goods appeared to be mass-produced items, with some locals giving demonstrations. Our driver was aware that we were not planning to buy, so most of these stops lasted about 10 minutes, which we really appreciated! The cultural component of these stops still made them worth it.

Driver – We were very glad to have a driver in Morocco! We would not have felt comfortable driving ourselves on the narrow and often unmarked roads. It was extremely nice to have a private vehicle that we didn’t share with anyone. Our driver was always very punctual and never picked us up late. To be clear, the driver is a driver, not a tour guide, but he always tried to answer questions we had about specific sites or local customs. He definitely seemed more comfortable communicating with males, which may just have been cultural. While this was not significantly bothersome, it did create a slight sense of imbalance in our interactions. He reached out on WhatsApp in advance, which we appreciated, and had an encyclopedic knowledge of rest stops along the way. We arrived on two separate flights, and he volunteered to make two trips to the airport so one of us didn’t have to wait several hours, even though we offered to do so.

Water – Expect to purchase plastic water bottles at all meals and during the driving route. The bottles sold at hotels were generally more expensive, so we'd recommend stopping at local grocery shops along the way.

We loved Morocco and are really glad we went and booked through kimkim! We can’t recommend it highly enough!

Hotel Reviews
Caravane
Ouarzazate

Caravane was a lovely little hotel, tucked away on a modest street behind some construction. This riad was very stylish and extremely modern, and felt like it was the inspiration for an Anthropologie home store! The rooms are very large, impeccably clean, and have lots of natural light. The staff were very welcoming, and the lobby is stocked with ample reading material and games. While the rooftop offers inviting sofas and lounges, our February visit was a bit too windy to fully enjoy it. Both breakfast and dinner were good, with desserts being a particular highlight. Wine was available for $27/bottle with dinner. They served by far the best chicken tagine of the trip, and we tried many! Dinner cost about $25/head. We paid by card at the end of our stay, but be aware they have a $75 minimum for credit card charges. We are very glad we stayed here after our nights in the desert — it's a great place to enjoy a refreshing shower and wash off some of the stubborn sand!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

This hotel was very modern and upscale, like a Marriott or Hyatt in a typical American or European city. Our room had a large closet, sofa, and kettle. The hotel is massive, so it felt much different from the more personal riads we enjoyed during the rest of our trip. We did not spend much time at the hotel but enjoyed walking around the local park, Arab League Park, which was about a 10-minute walk from the hotel. It was very well-maintained and beautiful to explore during sunset. There were plenty of families out having picnics, and it felt cool to be among locals. There were several well-rated restaurants in the neighborhood too. The hotel breakfast buffet was huge and opened early, which we appreciated before an early morning flight. The food was much more typical of a European hotel, with a latte machine and omlet bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Bayti
Marrakech

This riad was right in the heart of the spice market, which made for a unique experience. The staff helped us navigate our luggage through the bustling souk, which was much appreciated given the narrow alleyways. Although we preferred our initial hotel in Marrakech (Elegancia Riad), we opted for this more budget-friendly option for our brief stay at the end of our journey. It was a short walk to the nearby square (Jardin Sidi Hmed El Kamel), which had several good food options (including vegan options) that were well priced. This hotel was better located, but our first riad was more luxurious. The staff were very friendly, but the hotel itself felt somewhat dated and could have been cleaner. Our room overlooked a central riad, offering limited natural light and a slightly dim atmosphere. While it served its purpose for our short stay, we both agreed that there are likely better riad options within the city (though perhaps more expensive). Although we didn't have dinner at the hotel, we found the breakfast to be satisfactory. We definitely had better breakfast meals at our other hotels, but it was fine for being included in the hotel price. An unexpected highlight was meeting the two turtles who reside in the lobby, which added a fun element to our experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Tiziri was definitely the highlight of our trip! Our driver dropped us off at a lodge and reception site to wait for transport into the desert camp. We enjoyed some fresh tea, which was much appreciated after a long drive. About 30 minutes before sunset, we got on our camels. At Tiziri, they seem to offer two camel rides: one longer ride where you are on your camel for about two hours (with a break to see the sunset), and a second option where you ride for 45 minutes, stop for sunset, and then a driver drives you to the camp. Based on the reviews we read ahead of time, we asked for the second (shorter) option and were glad we did. The camel ride was not particularly comfortable, but it was fun and felt like part of the experience. We’d encourage other guests to communicate their preference to their driver a few days in advance so they can let the camp know. They were more than happy to facilitate a shorter trek. We spoke to other guests who did the full two-hour ride and felt like it was too long. The camels are owned by local families and the animals seemed happy and well treated. We’re always hesitant about the ethics of riding animals, but we were very comfortable with this experience (and pleased with all the information made available). Climbing off a camel to watch the sun set over the Sahara was an absolutely incredible experience! It was beautiful to watch and felt like something out of a movie! Tiziri Camp itself is beautiful, luxurious, and situated in a secluded spot in the dunes. We drove past several other camps along the way and definitely felt like ours looked the most upscale and well-maintained. Besides about 6 private guest tents, there is one larger dining room tent. There is also plenty of outdoor seating, including a covered gazebo and a treehouse hidden among the dunes. We didn’t find the treehouse until the last morning, so definitely ask about that earlier! The private tents had large beds and plenty of room for luggage. We didn’t spend much time in the tent, but they felt very luxurious. The private showers in each tent have warm water, but we’d recommend you bring sandals or flip flops as the bottom is raised on wood planks. It's the desert, so there was definitely sand everywhere, something we just got used to during our stay. Most of the camp is lit by candlelight after dark, which made for a magical experience. The staff were friendly and extremely attentive. After arriving at the camp after sunset, we had dinner alongside the other guests. The food was good, particularly for the middle of the desert. If you are vegetarian, I would suggest asking ahead of time for lentils or another source of protein. Breakfast and dinner were included. Wine was available for about $30/bottle. They were also happy to serve a bottle we brought with us. After dinner, all the guests gathered around the fire for traditional Berber music and dancing. This started quite late (around 10:30 pm), which was fine for us but also unexpected as we were tired after a long drive. Several other guests went to sleep instead of going to the fire, but the music was loud, so they likely heard it regardless. We’re glad we rallied and made it to the campfire! The staff all seemed to really enjoy playing music and hanging out with each other, and they told us they do this every night, even when there are no guests at the camp. A key feature of the camp is their focus on environmental sustainability. They made an effort to have very little single-use plastic and were very focused on saving water and producing little waste. The camp will sell water bottles and wine to guests, but it’s definitely cheaper if you can buy before heading to the desert. We highly recommend Tiziri, and our biggest suggestion to other travelers is to stay 2 nights in the desert. The drive to Merzouga is very long, and the desert felt like a once-in-a-lifetime experience. We highly recommend fitting in two nights if you can and opting for less time in one of the city spots. It’s worth it!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We absolutely loved our stay at this guest house and are so glad we included it in our itinerary! It was the smallest riad we stayed at and felt very intimate. The room was beautiful and had a sofa and balcony with sun lounges. Our room had a spectacular view of the mountainside, and we loved stargazing from the balcony at night. The rooms had heating and air conditioning, which helped given the temperature variation. The riad looks very small from the outside, but it is absolutely gorgeous on the inside. We were the only guests on our first night and felt extremely pampered! The brothers who run the guest house were particularly hospitable and really went out of their way to make us feel welcome. The meals here were the best of our trip! The kitchen serves a mix of African and French-inspired cuisine. The portions were huge at both breakfast and dinner (five courses). We particularly enjoyed the olive sampler that was served at the beginning of dinner and the fresh zucchini and pumpkin soups, which added some delicious variety to the typical rotation of tagines. One of us is pescatarian, and we really appreciated how the kitchen staff went out of their way to prepare salmon for me after we asked for a meal with more protein. FYI, alcohol was not available for purchase at this hotel or any of the stores in Dades, but they’re happy to serve wine you bring with you. Dinner costs about $25/head each night and is well worth it. We appreciated being able to pay for both dinners by credit card at the end of our stay (there are no ATMs in or near Dades). The town of Dades itself is very small, but we enjoyed walking around the fields behind the hotel. There was a lovely outdoor pool, but it was too cold for us to use during our stay in February.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

We thoroughly enjoyed our two nights here! It's tucked away down an alley off a moderately busy street. The area felt very safe, even at night, and was about a 15-minute walk from the main square. We had no problem navigating around the neighborhood on our own. Our room was nice, clean, and comfortable. Complimentary water, cookies, and a bottle of wine were provided. We ended up taking the wine with us and were glad we did because it was much more difficult to get alcohol in the rural areas. The woodwork on the door to the room was beautiful. Our only complaint was that there were no outdoor windows, which meant no natural sunlight in the morning. We understand that's a common occurrence at riads in Marrakech and wasn't a major issue. The interior of the riad was beautiful and very clean. It was classically decorated and felt comfortable and well-maintained. The staff was helpful and friendly — we really enjoyed the welcome juices and made friends with the orange cats on the rooftop. On several occasions, the staff helpfully offered to escort us to nearby locations that were hard to find. We didn't eat dinner at this riad, but breakfast was nice. There are several well-reviewed restaurants right down the street. We really enjoyed dinner at M Bacha Restaurant (2 min walk). It's a standalone restaurant with a beautiful interior riad/garden with citrus trees and excellent, affordable food. Breakfast (yogurt, fruit, eggs, smoked salmon, pastries, etc.) was served on the hotel's beautiful rooftop, which has a bar, restaurant, pool, and sitting area. The rooftop was the selling point of the riad for us — it's well-appointed and has a lovely view. There was a nice pool, but it was too chilly for us to swim. We also enjoyed evening mojitos there (120dhm/$12 USD per drink). The riad's larger sister property is worth visiting. It's about a 2-minute walk away and is more of a classic hotel. It has a fun indoor jazz piano bar.

Authenticity & Character
Location
15 minute walk from main square, but not near much else
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Morocco

Another long drive, not our favorite food stop

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakesh to  Boumalne Dades
Private Transfer from Marrakesh to Boumalne Dades
Morocco

Long drive, but beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Last drive, left plenty of time to explore Marrakech in the evening

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco

Long drive to the desert, not many stops but appreciated the changing landscapes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

We were initially a little hesitant to do the 4x4 activity because we were worried it would feel too touristy (and we’d be sick of riding in a car), but we ended up really enjoying it and are glad we did it! Our driver and guide, Yusuf, made the experience a lot of fun. It took about 4 hours and included stops at the Gnawa music house, an abandoned mining village, a nomad family’s campsite, a lunch restaurant, and a local oasis. It’s also worth noting that there’s not much to do at the camp during the day, so it makes sense to fill the time with an excursion. Even with the 4x4 tour, we had plenty of downtime in the morning and afternoon/evening. We enjoyed all the stops and appreciated that there was no pressure to stay for any specific amount of time — Yusuf made the entire experience very relaxed. The Gnawa music house was definitely touristy but worth a visit. There was just live music — no oral history or anything to accompany it — but it was fun to see and listen to. The nomad family was very welcoming and gave us each a slice of delicious homemade “Berber pizza,” which is essentially a flatbread with egg and vegetables baked inside. Yusuf spent part of his childhood as a nomad and was able to provide some really interesting insight into the way of life and features of their camp. Lunch was included at a restaurant called Café Restaurant Chez Ibrahim. It was good — definitely one of the better lunches we had on the road! We stopped for a walk in the oasis and learned about the local economy and camel ownership practices from Yusuf before heading back to camp. After some downtime at camp, he whisked us off to the tallest dune in the area so we could catch the sunset. He took us for some fun off-roading along the way. Highly recommend this experience! Thanks, Yusuf!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

Tiziri has two sandboards available for guests to use on nearby dunes. They’re essentially snowboards but without footholds. This was fun to try for a few minutes, but not an organized activity led by staff.

Quality of Experience
Guides, Drivers and Staff
This was not guided
Transport
Hike through Berber Villages
Hike through Berber Villages
Morocco

This was one of the most memorable and enjoyable experiences of the trip. Our guide, Ismail, was fantastic and spent seven hours with us! He met us at our hotel at 9 am and asked us about our preferences and comfort levels so he could tailor the hike accordingly. We are in our 20s and avid hikers, so we told him we were happy to go wherever he wanted to take us. The day started with a three-hour climb up and down opposite sides of the mountain adjacent to the “Monkey Fingers” rock formation. It was a rigorous (+1,200 ft elevation gain) but gorgeous hike, with sandstone arches and remarkable views of the Monkey Fingers and surrounding canyons. Ismail also brought traditional Berber clothes for us to try on during the hike. The only other people we encountered along the way were a pair of local nomads who stopped to chat with us. For those who prefer a less strenuous hike, there’s a mining road behind the mountain that provides easier access to the overlooks. Ismail flagged down a local minibus taxi to take us back into town (which was a really fun experience) and then showed us some local kasbahs and rock formations. His English is superb, and he shared a lot of really interesting information about local history and customs with us. After exploring the kasbahs, we enjoyed a lovely lunch at his family’s home in the center of Boulmane Dades. We met his father, Mohammed, who used to lead these tours, as well as his mother and brother. The lunch was good (veggie and chicken tagines, bread, fruit, and tea), and they happily accommodated our dietary request (we relayed that information in advance through our driver). It was fun to see the inside of a local home — we were worried this part of the experience might feel too “touristy,” but it didn’t. Lunch was directly across from our hotel (Dar Rihana), so we assumed that would be the end of the day, but we were wrong! We finished lunch at around 2 pm, and then he led us to the top of a nearby mountain for a view of the Tizi n'Tichka Pass. On our way back into town, we ran into several members of his family and stopped to see several local businesses. To be clear, these were not sales stops — Ismail seemed proud of the town and wanted to show us around, which we really appreciated. We cannot say enough good things about Ismail or this experience — he was a stellar tour guide and made our experience incredibly memorable. It’s a small town, and he was clearly known and liked by everyone we encountered. All told, we walked a little over 10 miles in 7 hours, with stops for lunch and sightseeing along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

INCREDIBLE EXPERIENCE! The food tour with Hanan was absolutely our favorite guided activity! She’s a stellar guide and took us to an array of amazing local vendors. It never felt touristy, and she was spectacular at adapting the itinerary based on what we stumbled across or expressed interest in as we walked. Food is always a focus of our travels, and thanks to Hanan, this was one of the best food-based experiences we’ve had (and vegetarian/pescatarian friendly). The first stop was a small cafe where we enjoyed onion-stuffed crepes, soup, and tea. We were the only tourists there, and she had the cafe pull a table outside so we could eat in the alley amid all the hustle and bustle around us. The next stop was an olive stand, where we sampled a variety of olives and tapenades. Hanan and the olive vendor (stall #10) did a great job explaining the different types of olives and products at the stand and let us taste absolutely anything and everything we wanted. There happened to be a prickly pear wagon passing by the olive stand, so Hanan purchased some fresh prickly pears for us to try. Next, we stopped at a street sandwich vendor, where Hanan had them make an all-chicken version of a traditional chicken + beef sandwich filled with vegetables, cheese, and spices, all cooked in front of us on a griddle. Again, this was clearly a stall frequented by locals, not tourists. We walked with the sandwich to our surprise favorite stop — sardine meatballs. We weren’t sure what to expect, but they were absolutely delicious and a must-try item in our opinion. They were so good we sought them out again on our return trip to Marrakech. After the meatballs, we went to a street vendor selling freshly fried donuts. We watched him make ours and then got to dip them in honey and sugar before eating them. The last stop was a bakery, where we tried several fresh fruit smoothies. Hanan also surprised us with a box of local sweets and cookies she’d picked up for us earlier in the tour. All of the food we sampled along the way was included in the price of the tour. Hanan ended the tour by walking us through the public square at night, which was alive with music, dancing, and locals playing games. It’s worth noting that Hanan was the first female tour guide from her hometown and the only female tour guide we saw during our trip. Her English is phenomenal and she was tremendously fun to spend time with. We absolutely loved this experience and would definitely recommend it (and any tour led by Hanan)!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

The walking tour was a good way to explore the city. We stopped briefly outside the mosque and learned about the religious history of the city. Next, we had a guided walking tour of Bahia Palace. Our guide was very knowledgeable and helped us skip the long queue for tickets ($7 cash each, not included in the tour price). He also knew several great spots for photos. Then, we explored the souks and felt very fortunate to be there with a guide, as the alleyways are very narrow and it felt easy to get lost. We are not big shoppers and did not feel pressured to make any purchases (which actually surprised us given what we’d read online before traveling), but enjoyed hearing about the various crafts. It was clear that our guide had good relationships with several of the merchants, so if you are interested in buying specific goods, he would probably be helpful in finding shops that would offer good prices. Overall, we felt like it was a great way to get familiar with the city, and we felt more confident navigating Marrakech on our own afterwards. It took about 3 hours.

Quality of Experience
Food
Did not have any food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 07, 2024
Hey Alaina, It was such a pleasure to read about your adventures in Morocco! I'm truly delighted to hear that your trip ticked all the boxes for adventure, authenticity, and culinary delights. From your magical nights at the Tiziri Luxury Camp to the fascinating food tour with Hanan, it sounds like you were able to dive deep into the heart of Morocco's rich culture and flavors. I'm really grateful for your kind words about my helpfulness and the convenience of our messaging service.... Read more

Hey Alaina,

It was such a pleasure to read about your adventures in Morocco! I'm truly delighted to hear that your trip ticked all the boxes for adventure, authenticity, and culinary delights. From your magical nights at the Tiziri Luxury Camp to the fascinating food tour with Hanan, it sounds like you were able to dive deep into the heart of Morocco's rich culture and flavors.

I'm really grateful for your kind words about my helpfulness and the convenience of our messaging service. Ensuring you feel supported at every step is what we aim for, and it’s heartwarming to know we were able to be there for you, even in the wee hours!

The warmth and hospitality you encountered on your journey resonate with the experiences we hope for all our travelers. I'm glad our selection of accommodations offered you both luxury and a genuine taste of Moroccan hospitality. Your feedback on the diversity and charm of each place you stayed adds a wonderful layer to our understanding of what makes a trip special.

I also want to thank you for your invaluable tips and insights. It’s through honest and thoughtful feedback like yours that we can refine our advice and recommendations for future travelers. We’ll definitely take your experiences to heart, especially regarding ATMs, dining options, and navigating the souks.

Hearing that you had an amazing vacation and are considering Kimkim for future travels fills me with joy and gratitude. We're here to make each trip unforgettable, and your endorsement means the world to us.

Can't wait to help you explore another corner of our beautiful kingdom when you're ready. Until then, best wishes and many more happy travels!

Warmly,
Abdel

Everything was amazing. Martina planned a per...
Peru | Mar 21 - Mar 29, 2024

K
Keela B.
Flagami, FL | Reviewed on Apr 06, 2024
Everything was amazing. Martina planned a perfectly balanced trip, just what we asked for. We had 2 guides: Diego and Herlin, both we top notch guides, knowledgeable, patient, friendly and helpful! Hands down would work with everyone again in the future! Read more

Everything was amazing. Martina planned a perfectly balanced trip, just what we asked for. We had 2 guides: Diego and Herlin, both we top notch guides, knowledgeable, patient, friendly and helpful! Hands down would work with everyone again in the future!

Hotel Reviews
Antigua Casona San Blas
Cusco

Perfect, so clean! Wonderful customer service, friendly, helpful, responsive and the food was perfect too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

Friendly staff, clean rooms, great location. Restaurant was fantastic, ate there 3 times and loved it each time. Highly recommend, super cute atmosphere and good energy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Llipimpac Guesthouse
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaya Suite Machu Picchu
Aguas Calientes, Machu Picchu

Clean and great staff. Breakfast was also really nice. A bit loud due to location being by a soccer field but overall, happy with the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sol Natura Hotel
Ollantaytambo

Friendly staff, clean rooms and nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Busy busy! Front desk was a bit slow but room was clean & steamroll was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Tour Cusco
City Tour Cusco
Cusco

Really surprised by how much we loved this day! We aren’t much for guided tours but Eddy and Diego were so great! We had a ton of fun learning about the country and culture. They really went above and beyond for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Short Inca Trail 2 days / 1 night : Day 2
Short Inca Trail 2 days / 1 night : Day 2
Aguas Calientes/ Machu Picchu

Another amazing day with Herlin, bye went out of his way to get my husband into a part of Machu Picchu, but he missed the previous day due to sickness. Herlin is so passionate about his country, his work and Machu Picchu. I couldn’t have asked for a better person to help us experience such a magical day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Short Inca Trail 2 days / 1 night : Day 1
Short Inca Trail 2 days / 1 night : Day 1
Peru

Highlight of our trip. Herlin was encouraging, knowledgeable and helpful! I learned so much and had a great hike! Would absolutely love to have Herlin as a guide in the future!

Quality of Experience
Food
Box lunch was great! Good quality and delicious
Guides, Drivers and Staff
Transport
Sacred Valley tour : Chinchero, Maras and Moray by bike
Sacred Valley tour : Chinchero, Maras and Moray by bike
Peru

Great day! Challenging by bike but worth it when you get on the road and get to coast with a beautiful view.

Quality of Experience
Food
Guides, Drivers and Staff
Diego was kind, professional, flexible, knowledgeable! 10/10. He made our day perfect
Transport
Eddy was great! Safe and helpful
Free Afternoon in Cusco
Free Afternoon in Cusco
Peru

Beautiful hotel and city! Great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Via Ferrata and Zip Line and Pisac
Via Ferrata and Zip Line and Pisac
Peru

Wow! What an experience! Our guides were very professional, polite and helpful. I had a hard time climbing since it was my first time but they were so encouraging and patient. The zip line was so incredibly fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Apr 06, 2024

Dear Keela,

Thank you so much for your time in writing this great review !

I'm very glad that you enjoyed your trip to Cusco and the Sacred Valley - there is so much to do, to see and to learn ! It was my pleasure creating this specific itinerary for you.

Warm regards,
Martina

An unforgettable trip - Michael and KimKim were amazing
Colombia | Mar 23 - Apr 4, 2024

M
Mayur M.
United Kingdom | Reviewed on Apr 06, 2024
My wife and I had a wonderful time in Colombia thanks to Michael and KimKim! We had a personalised itinerary that catered to our interests, with a great combination of cultural and historical activities, hiking excursions, and R&R, exploring areas as diverse as Bogota, Salento, Medellin, Tayrona National Park and Cartagena. The tours and excursions were well organised, with everything running like clockwork and a succession of excellent guides, who combined passion and a genuine interest in... Read more

My wife and I had a wonderful time in Colombia thanks to Michael and KimKim! We had a personalised itinerary that catered to our interests, with a great combination of cultural and historical activities, hiking excursions, and R&R, exploring areas as diverse as Bogota, Salento, Medellin, Tayrona National Park and Cartagena. The tours and excursions were well organised, with everything running like clockwork and a succession of excellent guides, who combined passion and a genuine interest in teaching us about their beautiful country, with kindness and good chat. The hotels were of excellent quality (our particular favourites were Kawa Mountain Retreat in Salento, complete with personal hot tub on the terrace, and Senda Koguiwa on the doorstep of Tayrona National Park). Michael was extremely responsive throughout, reacting to late requests to change our schedule when I unfortunately went down with a tummy bug! The personal highlight for me was hiking Tayrona National Park. We wish we could have spent more time in Colombia, and we hope to return one day. Thank you so much to Michael and KimKim for an unforgettable trip.

Hotel Reviews
GHL Hotel Armería Real
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta Ladera
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Koguiwa
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bioxury Hotel
Bogotá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kawa Mountain Retreat
Salento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 08, 2024

Dear Maha and Mayur,
Thank you so much for your wonderful review of your trip! We're thrilled to hear that you both had such a fantastic time and that the itinerary we created together met your interests perfectly. It's fantastic to know that you enjoyed the diverse range of activities and explored various regions.
We're delighted that you had the opportunity to learn about Colombia from our passionate and knowledgeable guides.
We would love to welcome you back one day for more adventures in this beautiful country.
Warm regards,
Michael and the Chaska Tours Team

Our family trip to Peru was perfect.
Peru | Mar 21 - Mar 29, 2024

Jennifer
Jennifer F.
Chicago, IL | Reviewed on Apr 05, 2024
Our family trip to Peru was an absolute delight! With a 13-year-old son and an 11-year-old daughter, we were seeking both adventure and and memorable family friendly experiences. Johanna crafted the perfect itinerary for us. We started out in Lima, where we learned what a beautiful city it was, although quite busy it was there that we experienced a wonderful food tour. The Lima culinary experience tour was a highlight, offering a plethora of new tastes for us to savor, which even our... Read more

Our family trip to Peru was an absolute delight! With a 13-year-old son and an 11-year-old daughter, we were seeking both adventure and and memorable family friendly experiences. Johanna crafted the perfect itinerary for us. We started out in Lima, where we learned what a beautiful city it was, although quite busy it was there that we experienced a wonderful food tour. The Lima culinary experience tour was a highlight, offering a plethora of new tastes for us to savor, which even our children thoroughly enjoyed. The accommodations, especially the Ecolodge in Ollantaytempo , Palace Marriott in Cusco, exceeded our expectations. We wished we could have spent more time in Cusco. Each guide we encountered was incredibly welcoming, making us feel safe and enlightened throughout our journey. Our excursions, including ATV and rafting with Cesar and Gabriel, were made even more enjoyable thanks to their expertise and reassurance. Edy, our guide in Moray &Maras, left a lasting impression, enriching our understanding of the culture and landmarks. Our last big adventure was epic being able to experience Machu Picchu and our guide was perfect for our family. Overall, our trip to Peru was unforgettable, thanks to the thoughtful planning and exceptional hospitality we experienced. We did have to contact Kimkim a few times to up the experience and they were quick to help us figure out a few changes to the itinerary. They even reassured us when our train was delayed there was a reason, but things were still on track. Thank you Johanna and Kimkim we’ll def use this service in the future.

Hotel Reviews
Holiday Inn Lima Airport
Lima

Was actually just what we needed right before our flight out the next day. The food at the restaurant was really good. I was surprised.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio del Inka Cusco
Cusco

Amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco

This hotel was nice for being there only a short period of time. It wasn’t overly unique, but it was clean and the staff was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

Allocation of this ecolodge was awesome and beautiful wouldn’t have changed a thing about this experience

Authenticity & Character
The tents were great. They are very luxurious wonderful showers wouldn’t have changed a thing.
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

It was clean and quaint, the location worked well.

Authenticity & Character
Location
Not downtown, cute safe neughbirhood
Staff
Cleanliness & Comfort
Beds weren’t super comfortable, but it was clean.
Activity Review
Lima Gourmet Food Tour
Lima Gourmet Food Tour
Peru
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Apr 09, 2024

Hi Jennifer,
I'm so glad to hear you and your family had a great time in Peru, it is always nice to hear our guides left a positive mark on your trip.

We hope to help you with any future trips in South America!

Best,
Johanna

Very responsive and patient. Trip went smooth...
Patagonia | Mar 21 - Mar 29, 2024

Z
Zinnia S.
Bremerton, WA | Reviewed on Apr 05, 2024
Very responsive and patient. Trip went smoothly and can honestly say worth the money. Excellent local guides. We thoroughly enjoyed our trip. Highly recommend! Read more

Very responsive and patient. Trip went smoothly and can honestly say worth the money. Excellent local guides. We thoroughly enjoyed our trip. Highly recommend!

Activity Reviews
Kayak at Perito Moreno Glacier
Kayak at Perito Moreno Glacier
El Calafate

Fun experience, relaxing. Guides were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Patagonia

We got Daniel and Andres and could not have asked for better. Super good guys with extensive knowledge on area, history, flora and fauna. Very professional and fun to be around. This guided tour around the national park and the subsequent day hiking to Base Las Torres on our own were our favorite parts of the trip. So Glad we booked this and cannot recommend enough!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.