Kimkim Trip Reviews

4.8
Based on 16,934 ratings
Read 16,934 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The trip could not have gone any better. Clo...
Switzerland | Jul 4 - Jul 12, 2025

George
George D.
Ashburn, VA | Reviewed on Jul 13, 2025

The trip could not have gone any better. Clothilde did an amazing job with the planning, and everything went perfectly to plan. Loved driver Luiz and guides Eric and Mike. Hotels were all good, although the Hotel Metropole in Interlaken could probably use an update in public spaces (although rooms were nice). Will definitely use you again.

Local specialist: Clothilde DIEMUNSCH

Amazing family trip to Iceland. We traveled w...
Iceland | Jun 14 - Jun 22, 2025

Brian
Brian W.
Boston, MA | Reviewed on Jul 13, 2025
Amazing family trip to Iceland. We traveled with our two boys for a family trip x 1 week. The boys really enjoyed the activities: glacier hike, lagoon iceberg tour on zodiac boat, and river rafting were key favorites. Kimkim's team created a wonderful itinerary, with a highlight event each day to look forward to. thank you! Read more

Amazing family trip to Iceland. We traveled with our two boys for a family trip x 1 week. The boys really enjoyed the activities: glacier hike, lagoon iceberg tour on zodiac boat, and river rafting were key favorites. Kimkim's team created a wonderful itinerary, with a highlight event each day to look forward to. thank you!

Activity Reviews
Family river rafting
Iceland

Staff was incredible. beautiful weather. even got to jump from a cliff into the water.

Quality of Experience
Guides, Drivers and Staff
Transport
short bus ride to the start of the river rafting--the bus was a bit rustic, but part of the fun experience.
Fjallsarlon glacier lagoon zodiac boat tour
Fjallsarlon glacier lagoon zodiac boat tour
Iceland

Out of this world experience. So beautiful. Try to go on a sunny day (if you get lucky with the weater) as the icebergs shimmer in the sun.

Local specialist: Èric D

A really enjoyable trip. Well planned and we...
Morocco | Jul 3 - Jul 9, 2025

B
Brandon C.
Salt Lake City, UT | Reviewed on Jul 13, 2025
A really enjoyable trip. Well planned and well executed. Maryem was fantastic during the planning process and always responded timely to my many questions questions and requests. Omar was awesome. He was professional, friendly, communicative, knowledgeable, punctual, helpful yet easy going. Really enjoyed my time with him. My guides in each city were great too. Particularly Said in Fes. Ikram in Rabat was amazing as well. Read more

A really enjoyable trip. Well planned and well executed.

Maryem was fantastic during the planning process and always responded timely to my many questions questions and requests.

Omar was awesome. He was professional, friendly, communicative, knowledgeable, punctual, helpful yet easy going. Really enjoyed my time with him.

My guides in each city were great too. Particularly Said in Fes. Ikram in Rabat was amazing as well.

Hotel Reviews
Riad Nesma Suites & SPA
Medina, Marrakech

Excellent location and staff. My only compliant is that it was a bit loud, but most riads are.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

I was the only one at the riad for my one night stay. The one man staff was amazing. Wasn't the best location but wasn't bad either.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Zyo
Rabat

Beautiful riad in an excellent location. Room was a little loud likely due to it's location within the riad.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

A few things were interesting, but overall not terribly exciting

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour of Rabat
Morning Guided Tour of Rabat
Rabat

Ikram was outstanding. Really knowledgeable and communicative. I only wish the tour was longer, but we needed to cut it a bit short to make the next stop on time. Not Ikram or Omar's fault-- just the way things worked out with everything going on.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Said was phenomenal. His command of the English language is that of a native speaker and his knowledge and experience of the city shows you many hidden insights.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Rabat via Volubilis and Meknes
Fes to Rabat via Volubilis and Meknes
Morocco

Great guide in Volubilis, though I forget his name. Perfect amount of time aloted to see the sites. Meknes was largerly under construction, but Omar showed and explained enough to get a feel. We stopped to take some photos of what was possible to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca

Again, Omar was great. It was stressful (for him) to get me to the Hassan II mosque on time to catch the tour, but we made it just in time, comfortably and safely.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna

Thanks to Angela and KimKim for a memorable trip!
Greece | Jun 20 - Jun 28, 2025

Becky
Becky K.
Chicago, IL | Reviewed on Jul 13, 2025
Angela helped us experience a most memorable trip! Especially enjoyed that the hotels were centrally located and walking distance to many sites and restaurants. Breakfasts were so hearty and delicious local foods. (The view from our Athens hotel at breakfast was breathtaking)! The pick ups by the drivers at the airports and hotels were great; enjoyed getting to know each of them along the way. Son Joe received texts about pick up times and locations the night before which was extremely... Read more

Angela helped us experience a most memorable trip! Especially enjoyed that the hotels were centrally located and walking distance to many sites and restaurants. Breakfasts were so hearty and delicious local foods. (The view from our Athens hotel at breakfast was breathtaking)! The pick ups by the drivers at the airports and hotels were great; enjoyed getting to know each of them along the way. Son Joe received texts about pick up times and locations the night before which was extremely helpful. I felt very pampered! And last but not leastthe guides were amazing. So knowledgeable and flexible in scheduling each day, depending on weather, crowds, etc. So impressed with the backgrounds (usually decades of experience) they have…they could answer any questions we posed! And I appreciated that with limited time in an area they introduced us to the most important sites in that region; making the best use of our time. (Note: One does have to plan on additional expenses on the day trips which is good to be aware of). My overall impression is very positive. You made this such a memorable experience. Thank you!

Hotel Review
360 Degrees Pop Art
Athens

Very close to many sites. Amazing view of the Acropolis at breakfast!! Once we learned how to find the separate location it was great. Perhaps written directions could be provided. Staff werevvery helpful with restaurant suggestions and any questions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 13, 2025

Yeia sou Becky,

Thank you for your review.
I'm really happy to know that you had a great time here in Greece with us.

Sorry about the extra costs. Those were actually mentioned in each tour's detailed description. They always are.

We would love to see you coming back soon. There are so many more to discover 🙂

Take care.
Safe travels.
Angela

Another fantastic Kimkim journey
Scotland | Jul 7 - Jul 11, 2025

Drew
Drew M.
Spartanburg, SC | Reviewed on Jul 13, 2025
We are about to board the plane to leave beautiful Scotland, where we had our third Kimkim-planned adventure and as before, it was another fantastic journey! It met and even exceeded our high expectations! Aleksandra did our trip plan and thanks to her hard work planning, and her attention to detail and ongoing coordination, everything went off without a single hitch or problem (and there were lots of moving parts!). Our local Scottish guides, especially John and Alistair, were just great... Read more

We are about to board the plane to leave beautiful Scotland, where we had our third Kimkim-planned adventure and as before, it was another fantastic journey! It met and even exceeded our high expectations! Aleksandra did our trip plan and thanks to her hard work planning, and her attention to detail and ongoing coordination, everything went off without a single hitch or problem (and there were lots of moving parts!). Our local Scottish guides, especially John and Alistair, were just great and we loved getting to know them and learning about the history and culture of this beautiful country. My wife, my son and I will forever have wonderful memories of our Scotland journey so thanks again Kimkim!

Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 13, 2025

Dear John, Barbara, and Vince,

It was my absolute pleasure working with you to make your trip unforgettable! Thank you so much for the lovely review—it truly means a lot to me.

I’ll be sure to pass along your kind words to John and Alistair as well — they will be delighted to know they made your experience even more special.

Wishing you a smooth transition back to your routine, with lots of beautiful memories from Scotland to carry with you. Thank you again for letting me be a part of your journey!

Sincerely,
Aleksandra

Thanks Coraima and Team for a Great Time in Spain!
Spain | Jul 7 - Jul 12, 2025

P
Patrick D.
Ashburn, VA | Reviewed on Jul 13, 2025
Wanted to send a thank you for organizing such an amazing trip to Mallorca and Barcelona for our bi-annual guys getaway. Everything in Spain went smoothly, and the guys loved all the excursions and attention to detail that the KimKim team put into planning this trip. Palma especially was a hit — we had a great time there doing the Valdemossa and Soller excursion with Sofia, and the Catamaran with Helmut. We used our free day to bike around Barcelona for Day 5. Huge thanks to Coraima and... Read more

Wanted to send a thank you for organizing such an amazing trip to Mallorca and Barcelona for our bi-annual guys getaway. Everything in Spain went smoothly, and the guys loved all the excursions and attention to detail that the KimKim team put into planning this trip.

Palma especially was a hit — we had a great time there doing the Valdemossa and Soller excursion with Sofia, and the Catamaran with Helmut. We used our free day to bike around Barcelona for Day 5. Huge thanks to Coraima and Alejandra for all the thoughtful planning and coordination. You really helped make this trip one to remember.

This was our first time using the service. Looking forward to booking with you all again for the next trip! Now back to reality.

Activity Review
Private Valldemossa & Sóller Excursion
Private Valldemossa & Sóller Excursion
Spain

We loved our tour with Sofia! She was very informative and she seemed to genuinely enjoy hanging out with us. If Sofia reads this: We loved learning about the “Car Stations!” haha. Thanks for showing us your island.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jul 16, 2025

Patrick, thank you so much for your kind words and for taking the time to share your experience with us! It was so lovely meeting you all and working with you for your bi-annual guys getaway to Mallorca and Barcelona 🤩 Palma truly is incredible, and I'm so glad to hear that the Valldemossa and Sóller excursion with Sofía, along with the catamaran outing with Helmut, were highlights! Thanks again for choosing kimkim for your first trip with us, and looking forward to seeing you again soon!
Coraima

Great experience despite falling sick
Peru | Jul 1 - Jul 8, 2025

D
Daisy J.
San Jose, CA | Reviewed on Jul 12, 2025
Unfortunately, most of our group experienced the "travelers diarrhea" on different days of the tour. Despite, our guides were patient and understanding, still trying to make the best experience possible. Willy was our guide most of the trip and he is very knowledgeable. He also suggested switching day tour to a different day to allow our group to recover (which was much needed and appreciated). The whole tour was well planned by Jimena, hitting all the spots we wanted to see and the hotel... Read more

Unfortunately, most of our group experienced the "travelers diarrhea" on different days of the tour. Despite, our guides were patient and understanding, still trying to make the best experience possible. Willy was our guide most of the trip and he is very knowledgeable. He also suggested switching day tour to a different day to allow our group to recover (which was much needed and appreciated). The whole tour was well planned by Jimena, hitting all the spots we wanted to see and the hotel selection was perfect. Despite falling sick, the food experiences were amazing (don't think that caused the sickness).

Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 14, 2025

Dear Daisy

Thank you so much for your kind review. My team and I are truly happy to hear that both families had a great experience overall, even with the unexpected sickness along the way. We were fully committed to making sure you felt cared for and we’re glad we were able to support you during those moments.

These situations can happen during a trip, but our goal is always to provide comfort, flexibility, and personalized attention so that everyone returns home with beautiful memories.

Wishing you all the best in your future travels!

Sending my best from Lima, Peru,
Jimena

The Easiest Journey to the Other Side of Earth
Japan | Jun 26 - Jul 5, 2025

Katherine
Katherine T.
Atlanta, GA | Reviewed on Jul 12, 2025
Taking a six and eight year old halfway around the world can feel pretty daunting. Our two kids came to us a year ago and said, “ we want to explore the world!” In hand was a list of 10 countries to start and Japan was at the top. My husband and I said well, go big or go home. I knew I needed some help with this one and KimKim and Sandy, our trip coordinator, to the rescue. The trip was designed so seamlessly, with an initial input from us and one tweak to the first draft, we had an... Read more

Taking a six and eight year old halfway around the world can feel pretty daunting. Our two kids came to us a year ago and said, “ we want to explore the world!” In hand was a list of 10 countries to start and Japan was at the top. My husband and I said well, go big or go home. I knew I needed some help with this one and KimKim and Sandy, our trip coordinator, to the rescue. The trip was designed so seamlessly, with an initial input from us and one tweak to the first draft, we had an incredible 10-day tour of Japan mapped out, to include a night in the mountains at a Buddhist temple! We were taken care of every step of the way. Cars, trains, tour guides, hotels, excursions . All taken care of. A very special thanks goes to Keiko, our tour guide in Tokyo, and Sanae, our tour guide in Kyoto. We loved them both! And we are already working with KimKim on our 2026 adventure to Iceland…the next county on the list:).

Hotel Reviews
Hotel Vischio Kyoto by GRANVIA
Kyoto

We loved this hotel. The location, food, staff were all excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jokiin
Koyasan

The family room was beautiful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

We loved the market and the temple! Keiko our tour guide also took us to her favorite paper store for stationary which was a great little side trip I to a beautiful shopping area.

Quality of Experience
Guides, Drivers and Staff
Keiko was amazing! We stayed in touch after we departed Tokyo!
Transport
We walked and took the subway the whole day and we couldn’t believe how quiet and clean the subway was. And we all felt completely safe. Very different experience than a lot of big cities in the States.
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

This was one of our favorite days. We absolutely loved the small mountain town around Mt Fuji, the boat ride on the lake, the old village we toured where they used to make silk and a beautiful Shinto shrine with the biggest cedar trees I’d ever seen! The landscape was amazing and we had the best sushi of our lives at this wonderful restaurant our guide, Keiko, picked out. They even made a special dish only available for dinner for our son for lunch. Everyone was so friendly!

Quality of Experience
Guides, Drivers and Staff
Keiko was the best! Our driver was also friendly and did a great job.
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 16, 2025
Hi Katherine, Thank you so much for your wonderful review! We are thrilled to hear that you and your family had such an amazing experience exploring Japan. It sounds like your children's enthusiasm for adventure led to an unforgettable trip, and we're delighted that we could help make it a reality for you. We're especially glad to hear that our guides, Keiko and Sanae , helped create a seamless journey for you. Your feedback will surely be passed on to them, as they love hearing how they... Read more

Hi Katherine,

Thank you so much for your wonderful review!

We are thrilled to hear that you and your family had such an amazing experience exploring Japan. It sounds like your children's enthusiasm for adventure led to an unforgettable trip, and we're delighted that we could help make it a reality for you.

We're especially glad to hear that our guides, Keiko and Sanae , helped create a seamless journey for you. Your feedback will surely be passed on to them, as they love hearing how they contributed to your experience.

We're also excited to hear about your plans for Iceland in 2026! We can't wait to start planning another incredible adventure with you. Please don't hesitate to reach out to us anytime as we look forward to making your next trip just as memorable.

Best regards,

Sandy

tAntonia at Kim Kim was fantastic!
Croatia | Jun 30 - Jul 6, 2025

V
virginia s.
Newark, NJ | Reviewed on Jul 12, 2025
Antonia and I exchanged several texts to identify what me and my family wanted. She was terrific! All the places that she recommended in Croatia were fabulous! The walking tours were terrific and the tour guides were fabulous! The places revisited were so great as were the guides who drove us from place to place in Croatia. One of our guides was the owner of the actual winery and was so proud and exchanged so many nice things about Croatia to us! Antonia anticipated what would be good for us,... Read more

Antonia and I exchanged several texts to identify what me and my family wanted. She was terrific! All the places that she recommended in Croatia were fabulous! The walking tours were terrific and the tour guides were fabulous! The places revisited were so great as were the guides who drove us from place to place in Croatia. One of our guides was the owner of the actual winery and was so proud and exchanged so many nice things about Croatia to us! Antonia anticipated what would be good for us, including the lodging and the rooms! Our best breakfasts were in Dubrovnik and the best lodging was in split! I highly recommend Antonia and Kim Kim for their knowledge of what to see and what to do in Croatia! Virginia.

Hotel Reviews
Villa Malo More
Dubrovnik

Fabulous breakfast buffet!

Authenticity & Character
Location
Staff
Loved it all!
Cleanliness & Comfort
Beach Bay Hvar
Hvar

Terrific service!

Authenticity & Character
Location
Wonderful!
Staff
Cleanliness & Comfort
Vila Nepos
Split

Loved all the space and location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Boat Tour to Blue Cave & Pakleni Islands
Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

So great! The guide was fabulous as were the sites!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Guide was so knowledgeable and friendly!

Quality of Experience
So great!
Guides, Drivers and Staff
Transport
Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia

What a great park with so many beautiful waterfalls!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Our guide was so personable and knowledgeable!! Loved her!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

Great! Antonia did a great job!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština

England in a Fortnight
England | May 31 - Jun 12, 2025

R
Rob B.
Canada | Reviewed on Jul 12, 2025
We thoroughly enjoyed our trip through England. Tetiana was so helpful in planning and preparation – and during the trip itself – it gave us a real sense of comfort on our journey. Two of the suggested activities that stood out were the private tours. Our first day black cab ride with John, who clearly has The Knowledge, provided a most welcoming and informative experience. He's a gem. Another highlight was our black cab private tour of the Cotswolds. Once again, our cabbie Adge gave us... Read more

We thoroughly enjoyed our trip through England. Tetiana was so helpful in planning and preparation – and during the trip itself – it gave us a real sense of comfort on our journey.

Two of the suggested activities that stood out were the private tours. Our first day black cab ride with John, who clearly has The Knowledge, provided a most welcoming and informative experience. He's a gem. Another highlight was our black cab private tour of the Cotswolds. Once again, our cabbie Adge gave us a post-graduate course in architecture, literature, and history of Bath and environs. We felt like we were being shown around by a friend who was happy to welcome us to his home.

Train travels were well organized and we were able to walk to our hotels in most cases. Reassuringly, Tetiana was always available when we had questions.

Hotel Review
The Sanctuary House Hotel
London

Right in Westminster, a short walk to Buckingham Palace, this place lives up to its name. Peaceful nights in central London seemed unlikely, but we were happily surprised to barely notice any traffic or other goings on during our stay.

Location
Cleanliness & Comfort
Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London
Quality of Experience
Guides, Drivers and Staff
John was knowledgeable and accommodating - off to Abbey Road? Why not!
Transport
The 'new' electric cabs are the best
Charming Private Cotswolds Tour
Charming Private Cotswolds Tour
Bath

Adge was a gem. Brimming with knowledge about Bath and the Cotswolds, we were treated to a relaxing educational experience which gave us equal measures of feeling at ease, and in awe.

Quality of Experience
Guides, Drivers and Staff
Adge was the ultimate ambassador for the Cotswolds.
Transport
Local specialist: Tetiana Smal

Bruno, thank you for your knowledge, detailed...
Croatia | Jun 20 - Jun 27, 2025

R
Randar L.
Ashburn, VA | Reviewed on Jul 12, 2025
Bruno, thank you for your knowledge, detailed messages. Trip was amazing, the staff was always prepared everywhere you sent us.
Could not have asked for a better local specialist.
Randar and Candice Read more

Bruno, thank you for your knowledge, detailed messages. Trip was amazing, the staff was always prepared everywhere you sent us.
Could not have asked for a better local specialist.

Randar and Candice

Hotel Review
Hotel More
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 12, 2025

Hi Randar,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Melanie went above and beyond to make sure ou...
Italy | Jun 22 - Jul 5, 2025

Peggy
Peggy S.
Atlanta, GA | Reviewed on Jul 12, 2025
Melanie went above and beyond to make sure our crew was well taken care of. Everything was planned nicely. Read more

Melanie went above and beyond to make sure our crew was well taken care of. Everything was planned nicely.

Hotel Reviews
Hotel Villa Pinciana
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Sorrento Palace
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jul 14, 2025

Hi Peggy,
thank you so much for your review and I'm so pleased you got to enjoy this special family trip!
I look forward to your next trip to Italy!

Thanks again,
Melanie

Wonderful trip and everything went great
Spain | Jul 5 - Jul 11, 2025

ANA
ANA M.
France | Reviewed on Jul 12, 2025
I had a wonderful trip. The guys are very nice and very interesting. They were perfect. All trip was amazing and I enjoyed it very much. Thank you very much for all. Read more

I had a wonderful trip. The guys are very nice and very interesting. They were perfect. All trip was amazing and I enjoyed it very much. Thank you very much for all.

Activity Review
Guided Alhambra & Generalife Visit
Guided Alhambra & Generalife Visit
Granada

Marvelous Place it’s better to go early in the morning. The guide was very good and very kind extremely attentive to to see if we were tired and find solutions to help. She thought that I was tired and ask the people from Alambra to let the school through much easier door all this without us asking her. It was really wonderful thank her. She was also very interesting with all the things she knew about in the history of lumber and also history of beginning of Spain and with old history of the region through time.

Quality of Experience
Marvelous places, everything went well and smooth.
Guides, Drivers and Staff
Their culture and kindness
Transport
We did not take transportation
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jul 12, 2025

Dear Ana
We are so happy reading about your trip experience with us.
Maybe we have the chance to see you again.
Take care!

We will definitely be using KimKim again in t...
Italy | Jun 26 - Jul 5, 2025

A
Anna B.
Dallas, TX | Reviewed on Jul 12, 2025
We will definitely be using KimKim again in the future! Everything was planned perfectly and they sent us detailed reminders the night before each activity so there was never any room for guessing! Read more

We will definitely be using KimKim again in the future! Everything was planned perfectly and they sent us detailed reminders the night before each activity so there was never any room for guessing!

Hotel Reviews
Remezzo Villas
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atelier Inès Arts & Suites
Napoli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Una Villa - Amalfi Boutique B&B
Amalfi
Authenticity & Character
I
Location
I
Staff
Cleanliness & Comfort
Local specialist: Eirini Daouka

Our family of four had a fantastic week in Iceland
Iceland | Jun 28 - Jul 4, 2025

David
David O.
Newark, NJ | Reviewed on Jul 11, 2025
Our family of four had a fantastic week in Iceland, thanks to Gummi’s thoughtful recommendations and expert trip planning. From catching an error in our flight booking to promptly answering questions along the way, his professionalism and good humor were much appreciated. Be sure to get a rental car with the Wi-Fi package—it made accessing maps and travel info on the go so much easier (and kept the teenagers happy, too). Speaking of maps, Gummi’s daily trip guides were incredibly helpful.... Read more

Our family of four had a fantastic week in Iceland, thanks to Gummi’s thoughtful recommendations and expert trip planning. From catching an error in our flight booking to promptly answering questions along the way, his professionalism and good humor were much appreciated.

Be sure to get a rental car with the Wi-Fi package—it made accessing maps and travel info on the go so much easier (and kept the teenagers happy, too). Speaking of maps, Gummi’s daily trip guides were incredibly helpful. Each morning, we could simply hop in the car, knowing our route was already planned out.

The accommodations along the way suited both parents and teens, giving everyone space to relax and recharge. Highlights of the trip included the stunning sights along the South Shore—Glacier Lagoon, Reynisfjara, and Seljalandsfoss—as well as a scenic stretch of gravel road (AWD!!) that led us to Fitjarfoss and a beautiful overlook of Uxavatn during our drive from Húsafell to the Golden Circle.

Activity Reviews
Viking World Museum
Viking World Museum
Iceland
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Hard not to review this experience since we had a special experience in that our guide ended up being our KimKim travel planner Gummi! Great to meet him in person and learn more about life in Iceland first hand from him...and the ice cave was pretty cool as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 17, 2025

Hi David!
It was such a surprise and pleasure to meet you guys and get to take you to Katla Ice Cave.
As I mentioned, I do freelance for that company occasionally, but they only just asked me to work that day two days earlier, and they could have assigned me to any other tour (they have quite a variety), but it all lined up so we could meet :)

I'm happy to read that the driving maps were easy to use, as that is such a big part of every self-driving trip

When shall I start planning your return? Haha :D

Seriously, I do hope we'll see you in Iceland again :)

Another amazing trip to Colombia!
Colombia | Jun 25 - Jul 5, 2025

Clare
Clare T.
Menlo Park, CA | Reviewed on Jul 11, 2025
I just returned from an absolutely incredible 10-day trip to Colombia, and I cannot praise this travel company enough for organizing such a seamless and memorable experience. From the moment I arrived in Bogotá to my final day in Cartagena, every detail was perfectly coordinated. The guides were exceptional - particularly Jose in Bogotá, who was incredibly knowledgeable and made the walking tour of Montserrat and the Gold Museum truly fascinating, and Roberto in Cartagena, whose perfect... Read more

I just returned from an absolutely incredible 10-day trip to Colombia, and I cannot praise this travel company enough for organizing such a seamless and memorable experience. From the moment I arrived in Bogotá to my final day in Cartagena, every detail was perfectly coordinated. The guides were exceptional - particularly Jose in Bogotá, who was incredibly knowledgeable and made the walking tour of Montserrat and the Gold Museum truly fascinating, and Roberto in Cartagena, whose perfect English and animated personality made exploring the city an absolute joy. The accommodations were outstanding, especially the stunning resort in Tayrona Park with its gorgeous cabañas and that amazing lighthouse room at the Rosario Islands with breathtaking ocean views. The variety of experiences was perfect - from hiking through Tayrona's beautiful beaches to the unique river tubing adventure, the fascinating cultural immersion in Palenque, and even the unforgettable mud volcano experience. The drivers, particularly Carlos, Emerson, and Jose, were not only professional but helped me practice my Spanish and made the long drives enjoyable. Every aspect of the trip exceeded my expectations, and I'm already planning my return visit next year. This company truly knows how to create magical travel experiences in Colombia! Many thanks to Michael especially, who worked tirelessly to make this one of my best trips ever! He really went above and beyond for months with me as we went through and tweaked my itinerary and made changes and additions. He and the team were also there every step of the way when I ran into problems (my first hotel was not able to host me, and another hotel had no water for 3 days!) It is at times like these when you really appreciate Michael and the folks at Kimkim/Chaska stepping in and advocating for you. It would not have been as wonderful a trip without Michael and all his expertise with planning. 11 out of 10 stars! :)

Hotel Reviews
Hotel De La Opera
Bogotá

I love this hotel just sadly did not get to stay there because of plumbing issues.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Koguiwa
Santa Marta

Loved this hotel! So peaceful and quiet. Great staff and food, great services, amazing pool. Very clean (despite the 3 cockroaches I found!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

Despite having no water most of the week, I still loved this hotel. :) Great staff, and the first 3 nights I had a beautiful room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fragata Island House

I really loved especially my lighthouse room at the Fragata house. I would stay here again in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santa Marta City Tour
Santa Marta City Tour
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena City Tour
Cartagena City Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Bogotá Museums Tour
Bogotá Museums Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Monserrate Hill Tour
Monserrate Hill Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to San Basilio de Palenque
Visit to San Basilio de Palenque
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tayronaka Natural Reserve
Tayronaka Natural Reserve
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Nueva Venecia and the stilt villages of the Ciénaga Grande (On the Way to Cartagena)
Nueva Venecia and the stilt villages of the Ciénaga Grande (On the Way to Cartagena)
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the National Aviary of Colombia
Visit the National Aviary of Colombia
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Totumo Volcano
Tour to Totumo Volcano
Cartagena

My only negative comment would be that it's swarmed with people begging to make money off of your experience. I did not need to pay someone to take my picture.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 12, 2025
Hi Clare,
Thank you so much for your amazing review – I truly loved reading it!
It means a lot that you decided to travel with us again, and I’m so happy to hear that your second trip to Colombia was just as incredible as the first.
And yes – unexpected issues can always happen, but I’m really glad we could be there for you and make sure everything continued smoothly.
Working with you to craft the itinerary was a true pleasure, and I’m already looking forward to the next round of planning...
Read more

Hi Clare,
Thank you so much for your amazing review – I truly loved reading it!
It means a lot that you decided to travel with us again, and I’m so happy to hear that your second trip to Colombia was just as incredible as the first.
And yes – unexpected issues can always happen, but I’m really glad we could be there for you and make sure everything continued smoothly.
Working with you to craft the itinerary was a true pleasure, and I’m already looking forward to the next round of planning together. Colombia will be waiting for you with open arms!

Un abrazo desde San Agustín,
Michael & The Chaska Tours Team

Incredible trip!!! Working with Rachel from h...
England | Jun 11 - Jul 7, 2025

Leslie
Leslie S.
Newark, NJ | Reviewed on Jul 11, 2025
Incredible trip!!! Working with Rachel from high point holiday was such an amazing experience ! She was thorough, efficient, knowledgeable and always the upmost professional ! We travelled through Scotland, whales and England for about a month and literally every day we had plans, tickets, restaurant recommendations and every day was better than the last! We stayed in about 12 diff hotels ranging from castles, mansions, old brownstones, resorts and a few more traditional. Each of them... Read more

Incredible trip!!! Working with Rachel from high point holiday was such an amazing experience ! She was thorough, efficient, knowledgeable and always the upmost professional !

We travelled through Scotland, whales and England for about a month and literally every day we had plans, tickets, restaurant recommendations and every day was better than the last!

We stayed in about 12 diff hotels ranging from castles, mansions, old brownstones, resorts and a few more traditional. Each of them met or exceeded our expectations (and I am picky)

With soo many logistics we thought we’d run into at least 1-2 hiccups but literally zero went wrong!! Everything was planned out exceptionally ! We could not have been happier with our experiences and cannot wait to work with Rachel and her team again!

Thank YOU!!!!

Hotel Review
Inverlochy Castle Hotel
Fort William

Inverlochy Castle Hotel was fantastic, but the lack of air conditioning was a downside. It was quite hot during my stay, which made it less comfortable. However, the castle itself was beautiful, and it was a unique experience.

Activity Reviews
Liverpool History, Heritage & Culture Private Walking Tour
Liverpool History, Heritage & Culture Private Walking Tour
Liverpool

The Liverpool History, Heritage & Culture Private Walking Tour was amazing! Our guide was fantastic and really made the city come alive for us, even though we were only there for half a day.

Bodleian Library Tour
Bodleian Library Tour
Oxford

The Bodleian Library Tour in Oxford was disappointing. It was supposed to be two back-to-back tours; however, the guide combined them and cut the duration short. We didn't even get to see a book in the library, which was quite frustrating.

Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Jul 14, 2025

Hello Leslie and Tony,
Thank you so much for your super review! We are delighted that you had an incredible trip. Crafting this wonderful adventure to Scotland, Wales and England was a pleasure. I am so pleased that your accommodation met or exceeded your expectations, they were selected for location, the highest standard of service and variety.
Thank you for travelling with us, we would love to welcome you back in the future!
Rachel, Celina & The Team at High Point Holidays

1st Trip to Athens and Naxos was a success!
Greece | Jul 3 - Jul 9, 2025

Penny
Penny H.
Dallas, TX | Reviewed on Jul 11, 2025
Elen was responsive and patient with us during the planning process. She customized our travel plans to our individual needs. She had good communication throughout our trip as well. She made some great recommendations on our places to stay. We really enjoyed our time in Athens and especially in Naxos. The staff at Hotel Astir in Naxos were very friendly and accommodating. Our sailing trip with Yatching Naxos was the highlight! Read more

Elen was responsive and patient with us during the planning process. She customized our travel plans to our individual needs. She had good communication throughout our trip as well. She made some great recommendations on our places to stay. We really enjoyed our time in Athens and especially in Naxos. The staff at Hotel Astir in Naxos were very friendly and accommodating. Our sailing trip with Yatching Naxos was the highlight!

Hotel Reviews
Four Streets Athens
Athens

The property manager was very welcoming and helpful. He met us on site, walked us through the features of the property and even made recommendations for food around the area.

Authenticity & Character
In the heart of downtown Athens.
Location
If you want to be close to the vibrant downtown Athens area and within walking distance of the Acropolis, this is a great location!
Staff
Very helpful, communicative and responsive.
Cleanliness & Comfort
The layout was perfect for our family.
Astir of Naxos Hotel
Saint George Beach, Naxos Town Cyclades, Naxos Island

This family owned and operated resort is very close to the beach. The pool was welcoming and refreshing. The owner and staff were extremely friendly and gracious. They were attentive and helpful.

Authenticity & Character
Family owned and operated. Small boutique resort.
Location
At the end of St. George's beach. Less crowded area. Walkable beach access. It was perfect!
Staff
Friendly and helpful.
Cleanliness & Comfort
Everything was clean.
Avra Hotel
Rafina, Attica

Nice hotel with amenities. Only drawback was lack of swimming pool. Easy beach access and within walking distance to Rafina square. Located at the port. Check in process was easy. Staff was pleasant and helpful. Food was pretty good.

Authenticity & Character
It has been there for quite a while but has been updated. Layout of the quadruple room was ideal for our family.
Location
Fairly close to airport. Accessibility without getting on highway which saved us time on our departure day. At Rafina Port. Within walking distance to a small beach.
Staff
Helpful and friendly. Particularly the restaurant staff.
Cleanliness & Comfort
Clean and comfortable.
Activity Reviews
Acropolis Guided Tour
Acropolis Guided Tour
Athens

Our guide, Valia, was a treat! She spoke English very well, knew the history and culture, offered much insight, volunteered to take pictures and was pleasant during the whole tour.

Quality of Experience
The guided tour gave us so much more context than we would have gained on our own.
Guides, Drivers and Staff
Such a pleasant person and great story teller.
Transport
Walking was easier than we thought!
Naxos Day Cruise
Naxos Day Cruise
Naxos

Hands down the best thing we did the entire time we were in Greece! The captain and first mate were very gracious hosts, served us great food and drink, ensured we had a good time and were great to talk to. Being in the water and being able to see islands and beaches from a relaxing boat ride was mesmerizing!

Quality of Experience
Being on the Aegean sea!
Food
Options and authentic greek cuisine.
Guides, Drivers and Staff
So knowledgeable, friendly and fun.
Transport
Drivers were all prompt and friendly.
Local specialist: Elen Hakhverdyan
Elen
Elen Hakhverdyan
Local specialist in Athens | Replied on Jul 17, 2025
Dear Penny,
Thank you so much for your thoughtful and detailed review! I’m delighted to hear that your first trip to Athens and Naxos was such a success and that you enjoyed every aspect—from the personalized planning and hotel stays to the sailing trip and guided tours.
It was a pleasure to assist you throughout your journey, and I’m thrilled that the recommendations and arrangements met your expectations so well. I’ll be sure to pass along your kind words to the teams at Hotel Astir, Avra...
Read more

Dear Penny,
Thank you so much for your thoughtful and detailed review! I’m delighted to hear that your first trip to Athens and Naxos was such a success and that you enjoyed every aspect—from the personalized planning and hotel stays to the sailing trip and guided tours.
It was a pleasure to assist you throughout your journey, and I’m thrilled that the recommendations and arrangements met your expectations so well. I’ll be sure to pass along your kind words to the teams at Hotel Astir, Avra Hotel, and Four Streets Athens, as well as to your guide Valia and the crew on your day cruise.
Your feedback truly means a lot, and it’s wonderful to know you had such memorable experiences. Thank you again for choosing us to help create your Greek adventure—we look forward to helping you plan many more in the future!

Wonderful adventure in Ecuador
Ecuador | Apr 30 - May 19, 2025

G
Ginger F.
Seattle, WA | Reviewed on Jul 11, 2025
We had an absolutely wonderful time on our trip to Ecuador and Paul was a big part of making it so special and memorable. Everything from the airport pickups/dropoff to checking in at the hotels and airports was effortless for us. They helped us pick out wonderful hotels, lodges and cruises. Our tours were fun and informative and they even suggested a cooking class which was one of the highlights. Paul met us at our hotel in quito, gave us a welcome gift of coffee, chocolate and wine,... Read more

We had an absolutely wonderful time on our trip to Ecuador and Paul was a big part of making it so special and memorable. Everything from the airport pickups/dropoff to checking in at the hotels and airports was effortless for us. They helped us pick out wonderful hotels, lodges and cruises. Our tours were fun and informative and they even suggested a cooking class which was one of the highlights.

Paul met us at our hotel in quito, gave us a welcome gift of coffee, chocolate and wine, and was always available for any questions. He even picked up the phone on a saturday morning when we thought we missed a pick up but we actually missed the time change going to the Galapagos.

I would absolutely recommend Kimkim for a trip to Ecuador. Ask for Paul!

Hotel Reviews
Hotel Mama Cuchara
Quito

We loved this hotel. The staff is extremely friendly and helpful. We had a few early mornings and if we couldn't make the buffet and they gave us a to go breakfast. Although I would try to make their breakfast. It was delicious. There are treats left in your room every night. They even left gluten free versions. The bar/restaurant on the roof is wonderful with views of the city, great food and drinks, heaters and they'll bring you out a poncho if it's chilly. The hotel is beautiful with an interior covered courtyard. You can walk to old town or get a cheap uber.

Authenticity & Character
It is such a beautiful hotel. I loved the courtyard and rooftop bar.
Location
walking distance to historical center/old town
Staff
They were so great. They went above and beyond to make sure we were comfortable.
Cleanliness & Comfort
Sacha Lodge Yasuní
Quito

what a beautiful place. The journey to get there is kind of crazy - flight, boat, hike and canoe, but it was absolutely worth it. Our guide, Fausto, was from the area and knew so much - plants, animals, birds, bugs and snakes. The food was delicious. They were so accommodating with our dietary restrictions (gluten free) and walked us through the buffet and dinner menus. They even made gluten free versions. The rooms and shared space were clean and inviting. Days included walks, canoe rides, chocolate making, animal spotting. There were also places to just sit and listen to the birds, watch the monkey and enjoy the experience.

Authenticity & Character
Location
Staff
Fausto was an amazing guide. The staff was friendly and helpful.
Cleanliness & Comfort
Activity Review
Quito Cooking Class
Quito Cooking Class
Ecuador

This was one of the highlights of our trips. I'm so glad it was suggested. We met the chef in a amazing restaurant that had a side kitchen set up. The chef made the class fun. The food we cooked was amazing - coconut shrimp, soup and chocolate and fruit for dessert. All the ingredients came from the market that morning. We had a bowl of 10+ different types fruit to choose from. We only recognized the bananas and strawberries. The rest of the fruit was a tasty mystery. Do this!

Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jul 11, 2025
Dear Ginger and Rob, I have no words to express my gratitude for your kind message and for knowing that your trip to our country was such a wonderful experience. 😊 It was a pleasure meeting you and planning every detail of this adventure so you could explore the Amazon, the Andes, and the Galapagos Islands. Hearing that you had such a great time and enjoyed your experiences at the hotel, the lodge, and on the cruise makes me very happy, and I’ll make sure to share your review with our team... Read more

Dear Ginger and Rob,

I have no words to express my gratitude for your kind message and for knowing that your trip to our country was such a wonderful experience. 😊 It was a pleasure meeting you and planning every detail of this adventure so you could explore the Amazon, the Andes, and the Galapagos Islands.

Hearing that you had such a great time and enjoyed your experiences at the hotel, the lodge, and on the cruise makes me very happy, and I’ll make sure to share your review with our team 🤗

I’m so glad you enjoyed the cooking class and discovered new flavors! I’m sure you'll recreate what you learned at home and share our cuisine and your experiences in Ecuador with your family and friends.

Once again, thank you for trusting us to organize your trip.

Wishing you all the best and sending you a big hug from your friends in Ecuador!
Paul

The Kimkim service was great - made planning ...
Iceland | Jun 28 - Jul 8, 2025

M
Mark P.
Chicago, IL | Reviewed on Jul 11, 2025
The Kimkim service was great - made planning the trip enjoyable and everything worked seamlessly while we were in Iceland - which was amazing. Special thanks to Noga and Nick for all the work to make this happen. Read more

The Kimkim service was great - made planning the trip enjoyable and everything worked seamlessly while we were in Iceland - which was amazing. Special thanks to Noga and Nick for all the work to make this happen.

Activity Reviews
Icelandic Food Walk
Icelandic Food Walk
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík
Blue Lagoon Premium Admission
Blue Lagoon Premium Admission
Iceland
Seltún Geothermal Area
Seltún Geothermal Area
Iceland
Hvammsvík Hot Springs
Hvammsvík Hot Springs
Iceland
Brimketill
Brimketill
Iceland
Hike to Reykjadalur Hot Springs
Hike to Reykjadalur Hot Springs
Iceland
Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland
Skogafoss Waterfall
Skogafoss Waterfall
Iceland
Geysir Geothermal Area
Geysir Geothermal Area
Iceland
Sólheimajökull  Glacier Walk
Sólheimajökull Glacier Walk
Iceland
The Secret Lagoon
The Secret Lagoon
Iceland
Gullfoss Waterfall
Gullfoss Waterfall
Iceland
Silfra Snorkeling Adventure
Silfra Snorkeling Adventure
Iceland
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Jul 15, 2025

Mark, you and your family were a joy to work with! I am so glad you enjoyed your adventure in Iceland. We appreciate all your feedback regarding the hotels and activities, as we take this into account for future travelers. I hope you'll decide to visit beautiful Iceland again one day, and I look forward to working together again then 😊

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.