Kimkim Trip Reviews

Silvia and Halldor were really professional in planning our trip from start to end. We felt very assured by their friendly and fun demeanor, clearly knowing what are the experiences we were hoping to get. Silvia remained contactable throughout our trip and we could count on her to get all our queries met, even in urgent situations when I had required unexpected medical attention. They also shared top experiences and food options for us to consider, making our role in the trip as just living our wanderlust!

My son and I traveled around France for 2 weeks. I was anxious about planning the trip but Valentine made it stress free. She was easily accessible and answered all my concerns very timely, making changes I requested, listening to what we wanted and arranging the trip perfectly! The accommodations and tours she arranged were better than expected. I would definitely recommend her and use the services for any future travel.

Awesome trip. Saw so much in 10 days and really appreciated having to plan so little!! Totally worth the cost and wil use kimkim in the future.

Hotel Reviews

Fosshotel Hellnar

Hellnar

Lovely location. Rooms basic and small but clean. Restaurant was excellent. Locks on room doors were REALLY hard to open with the keys. They really need to modernize the locks.

Authenticity & Character

Location

Great hike along the coast from the hotel. Views of the glacier.

Staff

Cleanliness & Comfort

Apótek Hótel by Keahotels

Reykjavík

Great location right in the heart of historic area. Rooms were small, but well appointed. The bathrooms are beautiful. I was a bit disappointed that the bar was so crazy but we happen to be there on the day of the pride parade so I’m guessing it’s not normally that crowded.

Authenticity & Character

Location

Staff

Efficient bit not terribly friendly.

Cleanliness & Comfort

Hótel Klaustur

Kirkjubæjarklaustur

Lovely, modern hotel in a tiny town in South Iceland. The rooms were beautiful. The common spaces at the hotel are also beautiful. The breakfast was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Anna

Hvolsvollur

Pretty dated but very nice rooms. Their new hot tub was beautiful. The restaurant was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Volcano Huts Þórsmörk

Thorsmork

We stayed in the Glamping tents. They were beautiful. My only complaint is that the tiny heater in tent number two did a pretty poor job of keeping us warm at night. Thank goodness for the heavy down comforters!

Authenticity & Character

Location

Staff

Great at recommending hikes.

Cleanliness & Comfort

Better beat for tents. Showers were also cold unless you waited for the first one. Bathrooms were pretty nasty and need to be cleaned better.

The Greenhouse Hotel

Hveragerdi

Cool place in a great area. Rooms were small but nice. Food hall downstairs was great for late meals when everything else was closed.

Authenticity & Character

Location

Staff

Very helpful thank Ben we had a problem with a room lock.

Cleanliness & Comfort

Fosshótel Reykholt

Reykholt

Much more modern than the first Fosshotel. We enjoyed the hot tub and spa here. The restaurant was also very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Our boat captain, Adam, was fantastic. He clearly loves his job and his country. This was my favorite experience of the whole trip.

Quality of Experience

Guides, Drivers and Staff

Solheimajokull Glacier Hike

Iceland

I loved this experience. It was very informative and beautiful.

Quality of Experience

Guides, Drivers and Staff

Silfra Snorkeling

Iceland

Did this with her two teenage boys. It was very cool. It was a bit cold, but not intolerable. The staff was awesome.

Quality of Experience

Guides, Drivers and Staff

Blue Lagoon

Iceland

Magical first stop. It was not very crowded because we were there early. The kids loved it.

Quality of Experience

The dressing rooms need to be warmer, especially because they don’t give you robes unless you pay extra. Bigger towels would also be nice.

Guides, Drivers and Staff

Staff not very friendly.

Our trips begun with the charting of itinerary with both Morocco travel experts from KimKim- Ali and Said, who have been very helpful in working out the fine details to ensure we get to fully experience Morocco that we wanted. This already marked the beginning of an amazing journey with great excitement and anticipation to the trips.
We met our local driver (from Fes) - Soukiana, who is always on time and manage to arrange pick up and drop off swiftly with the locals (hotel, restaurant, etc). To put a note here, KimKim’s thoughtfulness to able to arrange like minded driver and guide that able to provide comfort and helpful companion travelling throughout the trip. Especially those long hour drive into the desert.
Overall, it is great experience and a wonderful journey that leave a deep impression of Morocco. Thank you, Ali, Said, Soukiana and team.
Note: if you have specific places to visit, or hotel or food places, please do not hesitate to let Ali and Said know, they will be helpful to arrange it into the itinerary.

Yang

Great resort in Aernel and all the rips selected were very good. Zip lining expereince in Moteverde was great we had great fun on this trip an d looki ng to back next year. Well organized trip by KimKim. The sighseeing in San Jose was not that great. May skip that. But overall exoperience with hotels and food was very good.

Hotel Reviews

Hotel Presidente

San José

Nice large rooms and great service and freindly staff. Great buffet breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

Beautiful room and view from the hotel and great service and food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Rooms had no Air conditioning and no fans were provided. N o nprivacy in the rooms open toilets. Guest service not upto the mark.

Authenticity & Character

Location

Great view from the rooms

Staff

Cleanliness & Comfort

Activity Reviews

100% Aventura Zip Line Monteverde

Monteverde

Great e xpereince but things were being rushed. Need to ntrain staff a bit more

Quality of Experience

Guides, Drivers and Staff

Transport

San José City Evening Tour

San José

Evening tour was good but most musems were close and everthi g was in the dark

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coffee & Chocolate Experience

Arenal/La Fortuna

Very good expereince and very good explanation by the staff

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gummi did a superb job. I had scouted out places I wanted to see each day but his list was much more comprehensive and had many places I would never have known about. He was also a great help straightening out a couple snafus that were not his or our local agents fault. I highly recommend him!

Robert was extremely knowledgeable and easy to work with. He knew the history of every site we visited and the history of Croatia. Every place we went to and every place we stayed was exceptional! The activities were well orchestrated and the food was delicious. Robert listened to our requests and gave us exactly what we wanted. The trip exceeded our expectations. In our many years of traveling and sightseeing Robert set a new standard.

Activity Review

Explore Split ,Ston & Pelješac penisula

Trogir

Robert knew the best time of the day to go and interesting facts.

Quality of Experience

Guides, Drivers and Staff

Transport

Youness was the best!! He was our driver and took such great care of us! The trip was literally perfect. Every stop was amazing and each hotel was gorgeous. Every restaurant recommendation was incredible, and each tour we had was fantastic. Honestly, I just can't say enough good things about this trip, and how it was planned out and executed. I would recommend this group 100%!!

Excellent trip and communication. Was my first time booking a trip online and the communication was strong and the airport pickup was smooth. Will visit again. Thank you!

Our chauffeur Kapila was very knowledgeable and flexible on travel times as needed.

Best memories:
* Lounging next to monkeys at the Heritance Kandalama
* Sunrise breakfast at Fox Kandy
* Learning country history at the Temple of the Sacred Tooth Relic
* Seeing dozens and dozens of elephants and a few crocodiles at the Udawalawe National Park
* Galle Beach and Galle Fort
* An air-conditioned car (it does get hot in the summer)

From start to finish, Amalia was a superb guide to plan our 2 week tour of the Greek islands. We worked with her on relatively short notice and she delivered. The communication and problem solving was point-of-care, seamless. Our transportation for the entire trip was flawless, mindless, and luxurious, as we hoped it'd be. One minor hiccup with an accommodation that was not as planned - Magic Village on Naxos - we recommend staying away until changes are made there. However, Amalia and her team were receptive and helpful in issuing a full refund for that hotel stay in a prompt manner. We would certainly use Amalia's services and knowledge again to explore Greece next time!

We have spent 4 fabulous weeks in New Zealand and Australia.
Such a long holiday cannot go without few issues but Connie was amazing. She has been in contact with us every single day and she has helped us above and beyond. Connie is a star!!!!

Hotel Reviews

Crown Towers

Melbourne

Oaks Port Douglas Resort

Port Douglas

We ended up not staying there

Treetops Lodge and Estate

Rotorua

The hotel is nice but way too far from any inhabited place.

Hyatt Regency Brisbane

Brisbane

Great location but the hotel is in desperate need of reconstruction

Taronga Zoo Wildlife Retreat

Sydney

Four Seasons Sydney

Sydney

Sofitel Queenstown

Queenstown

QT Auckland

Auckland

Activity Reviews

Phillip Island Wildlife Day Trip & Penguin Parade

Melbourne

Totally worth it!

Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch

Port Douglas

Afternoon/Evening Rainforest and Nocturnal Wildlife Tour

Port Douglas

The rafts were great

Hartley's Crocodile Farm with Koala Breakfast

Port Douglas

Private Scenic Rim Outback Trip

Brisbane

We ended up going to the waterfalls in Springbrook and it was great

Australia Zoo Guided Tour - Full day

Brisbane

Best zoo ever!!!!

Climb the Harbor Bridge

Sydney

Sydney Harbour Long Lunch Cruise (Private)

Sydney

The staff on the boat was amazing.

Morning Panoramic Sydney Sights

Sydney

A bit too much time in the car

Kiwi Birdlife Park

Queenstown (NZ)

Mitai Cultural Experience & Dinner

Rotorua

Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise

Rotorua

We did not have a lake cruise

Auckland to Roturua, Full Day Waitomo & Hobbiton Tour

Auckland

Ecozip Adventure Tour Waiheke Island (Shared Tour)

New Zealand

Amazing trip in Sabah planned by Nick, following our queries and matching our expectations. All locals guide we met during our trip were amazing.

Hotel Review

Sukau Greenview Lodge

Kinabatangan River

Best lodge so far, directly next to the river, staff is so nice, food is so good, but monkey can be scary 😂

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kinabatangan River Exploration (River Cruises)

Kinabatangan

Amazing wildlife. Very interesting guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Wildlife River Cruise

Kinabatangan

Amazing wildlife. Very interesting guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Sepilok Orangutan Centre & Sunbear Centre

Sandakan

Nice to see Orang outan center and Sunbear center. Very interesting!

Quality of Experience

Guides, Drivers and Staff

Transport

We went to Kenya as a family with our two young adult sons. Joseph was very responsive in tailoring the trip to fit within the limited dates we had available and organized a great itinerary with safaris in the masai Mara and lake Nakuru together with a night under the stars with masai chief seleten. A great trip topped off with 2-3 days at a Diani beach resort. Everything worked very smoothly and really appreciated our drivers Eliud and Richard .

Ireland was wonderful !! Dean who planned the trip was very supportive and Clodagh was very pleasant and attentive to all our needs. We loved the hotel in Killarney that we stayed in for three nights. I liked having the trip details planned so we had an idea what and where we were going. Weather was great and no bug bites for evening walks. The last hotel in Galway ‘ Eyre Square ‘was not as convenient or as elegant as the other accommodations because the parking garage was a quick walk distance, but it did provide what we needed to complete our trip. If I were to do anything differently, I would have flown into Dublin and left in Galway to give more time to spend exploring Galway. I would highly recommend a Kim Kim vacation!! Very beneficial for those who never traveled from the USA to Ireland or any other international travel that you may want to do. Thank you, it was lovely and I am so grateful that we chose you to make our travel arrangements 😃

Our Kimkim Norway Trip!
Amazing job by Christina - couldn't have asked for anything more. She took us all over the country, we were able to see and do so much more than we had just booked a cruise. We were able to experience different parts of that wonderful country to know where we want to go back and visit next time! Hotel selections were great, all of the details were worked out for us. Kimkim and Christina made our trip very easy to follow and stress free for us. I have told everyone about Kimkim and will use them again!

Hotel Reviews

Vangsgaarden Gjestgiveri

Aurland

Great little cabin on the waterfront!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eliassen Rorbuer

Moskenes

Exactly what I asked for, a little cabin on the water. If you want water facing, you need to book early. We stayed in a new build cabin, facing the water. Very clean, comfortable. There are three restaurant choices in town, so read the menus and make a reservation.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nordis Apartments

Svolvær

We actually had a huge 2 bedroom apartment with kitchen. The view is great, you are on the water, it was nice to sit and watch the people and boats. Its a little confusing to get to when you come into town. Because its on the end of the block, you don't drive up to the front door, but we were able to figure it out. Parking underground. Nordis restaurant was good and breakfast included there also.

Authenticity & Character

Location

Right on the water

Staff

All communication was via text, a little confusion about parking spot.

Cleanliness & Comfort

Tyssedal Hotel

Tyssedal

This is the closest hotel to starting point of Trolltunga hike. The room was comfortable, not fancy. It is little noisy, probably due to the building and that most are hikers leaving early in the morning. The restaurant is not fancy, I would choose to go pick someplace in town for dinner options.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bergen Børs Hotel

Bergen

Great location - close walk when getting off the ferry. Right in the city center, close walking distance to shopping, dining choices.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amerikalinjen

Oslo

Very convenient in Oslo if you are taking the train to the central station. Many restaurant options to walk to and great starting point for a walking tour of the city.

Authenticity & Character

Fabulous building - rooms were comfortable

Location

Walk across the street from Oslo Central train station

Staff

Cleanliness & Comfort

Nice clean rooms and comfortable bedding - great black out shades

Activity Reviews

Trollfjord & Eagle Boat Tour

Norway

Nice way to get back to the Trollfjord and get pictures of Sea Eagles.

Quality of Experience

Guides, Drivers and Staff

Transport

Bergen Walking Tour With a Local Guide

Bergen

Another 5 mile walk in a couple hours around the city. History of the city and local improvements we wouldn't have found on our own - well worth it.

Quality of Experience

Guides, Drivers and Staff

Transport

Fjordcruise on UNESCO Nærøyfjord

Norway

The perfect way to go up the fjord!

Quality of Experience

Guides, Drivers and Staff

Transport

Waterfall Hike Overlooking Aurland

Aurland

This was a great hike to a hidden waterfall we wouldn't have seen on our own. Our guide was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Flåm to Aurland

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Oslo's Hidden Gems with a Local Expert

Oslo

Tour guide was great - we had a nice 5 mile walk around the city and learned more than we would have on our own with a guidebook.

Quality of Experience

Guides, Drivers and Staff

Transport

Met us in the lobby

We had fantastic guides in both Casablanca and Marrakesh. Our driver, Said, was just exceptional. He really went above and beyond being our driver, giving us interesting information as he drove us from place to place, and even walking along with us during our camel ride, so he could take fantastic pictures of us. We absolutely loved Le Casablanca Hotel. La Maison Arabe was one of the best hotels we’ve ever seen. The one hotel we weren’t really thrilled with was the Sofitel in Casablanca. Very nice staff, but it’s an old hotel in need of some maintenance, including the air conditioning. Surprising the hotel is rated five star online. Other than that, we had a really wonderful trip to Morocco, and would love to return and see more of this beautiful country.

Hotel Reviews

Sofitel Casablanca Tour Blanche

Casablanca

We only stayed here for only a night but it wasn't our favorite. The hotel is a bit old compared to the other hotels we stayed in. The air conditioning didn't work well, but the staff was fabulous!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

The hotel in Marrakech was exquisite. Our rooms were beautiful, and the location was great. Loved it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

This was a beautiful hotel in a quiet, residential part of the city. Our rooms were beautiful, and we had absolutely no complaints.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Evening Food Tour in Marrakesh

Marrakesh

The evening food tour in Marrakesh was really enjoyable. We did some shopping for spices and oils to bring home as well. Overall, it was a nice experience. We had a wonderful guide for all of our tours in Marrakesh.

Quality of Experience

Guides, Drivers and Staff

Transport

Agafay Desert: Dinner and a Camel Ride

Morocco

Our driver truly went above and beyond for our camel ride in Agafay Desert. He not only drove us there but also walked along with the camels and took some of the best pictures we have from the trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour Morocco's Metropolitan City (Half Day)

Morocco

Our guide in Casablanca was extremely enthusiastic and knowledgeable. He used to work for the airlines and suggested some great places to visit. Although we were a bit jet-lagged and our tour was only about five hours, he was willing to spend the whole day with us if we wanted.

Quality of Experience

Guides, Drivers and Staff

Transport

Norway is a spectacular country and the itinerary Anna came up with enabled us to experience the some of the highlights of its Southern region. The hotels were mostly of a high quality and the planned activities and were fun and varied. During our time there, Norway experience its heaviest rain in 25 years, effectively shutting down the Southern road and transport network. Kim Kim checked in on us regularly during this time, suggesting options to us and sourcing a local hotel when we were unable to continue with our journey due to road closures. They promptly refunded the payment for the hotel that had to be cancelled.

Camille coordinated our ambitious plan to see the highlights of Brazil in 24 days. She planned the route, worked out the flights and transfers and found great accommodations We had a marvelous time in Rio, the Amazon Basin, Iguaçu, Salvador and Chapada Diamantina. Maybe the most exciting was the Pantanal where we saw an abundance of wildlife, including jaguars. Raquelle was our excellent guide there.

Jane was terrific in planning our England and Scotland adventure. Everything this planned ran so smoothly and we really appreciated that. She selected great hotels and we enjoyed the day tours to various places. Working with Jane was so easy. She was very responsive to my questions and suggestions and so patient when I debated taking the trip to begin with. Thank you for finding the great e-bike trip through the Highlands. We adored Kevin and it was a highlight of the trip. Jane also worked with us when we wanted to make some changes at the end to our London days. I really appreciated how quickly and positively she responded to our proposed changes. Wish I could plan another trip with her!

Hotel Reviews

Caledonian Sleeper Train Cabin

Edinburgh

Authenticity & Character

Location

Just from a personal standpoint I might have done better flying.

Staff

Not too much interaction but dining car person was nice.

Cleanliness & Comfort

I liked my room but my husband complained his toilet smelled.

ibis Styles London Southwark – near Borough Market

London

Authenticity & Character

Cool decor. The breakfast was amazing.

Location

We liked hotel but everything was 4 miles away but a half hour with traffic.

Staff

They were nice enough. Picked up an off vibe when checking in with the receptionists.. Room not ready when we came back at 3:30 and didn't know that there was a tea kettle in the closet. Plus unsure why our rooms were not adjoining when we checked in since there was a door that separated our room from the one to our left. My husband and son were to the right. But the kitchen staff (people that cleaned up and made sure the breakfast was nice) were terrific!

Cleanliness & Comfort

Loved kitchen and dining room staff.

River Ness Hotel, a member of Radisson Individuals

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Angel's Share Hotel

New Town, Edinburgh

Nice hotel with friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Caledonian Sleeper Train (Scotland Version)

Scotland

I think this was good but since I'm having trouble sleeping in general lately, probably wasn't the best for me personally. My family was fine though.

Tower of London Timed Entry Tickets

London

We did the site tour and that was good. The lines into the jewels wasn't as bad as others. Only 30 minutes.

Windsor, Stonehenge & Bath from London

London

So this was tough. These places were extremely crowded and waiting in line burned through the tour time so it felt rushed. We had to wait over an hour to enter Windsor even with the timed entry. Stonehenge was better. But Bath was so rushed. We had to wait a bit but we only had an hour total. So when we drove to town and the driver told us about all of the wonderful places to get pizza or a pastry in the town, that was impossible. By the time we got out of the baths, we had to rush, grab something to eat in the street and get on the bus.

Private transfer to your accommodation. Then check-in or bag-drop

London

All drivers assigned to us were great. On time and helpful.

Electric Bike Guided Tour in Inverness

Inverness

We loved biking through the countryside. Plus, Kevin was so nice. Such an interesting person. And I thought it was sweet that he made a point of riding 1-1 with each of us at different times to get to know us a little better. He wanted to get to know us and that level of customer service seems rare today. And he went above and beyond by going back for the van to get us back into town.

Quality of Experience

Guides, Drivers and Staff

He was just terrific.

Transport

The Isle of Skye & Eilean Donan Castle

Inverness

Pretty place/tour. But long day but there is no other way. Would have like to hike a little maybe.

Edinburgh Castle Tickets

Edinburgh

Nice tour.

Outlander tour from Edinburgh

Edinburgh

This tour was a good way to start but realized that we are not castle people and we should have watched Outlander.

Kimkim's communication platform is very user friendly, made it very easy to plan with the our own group. Nigma responded to our inquiries within few hours - very quick.
Our guide Dafuri and our Sherpa were so sweet, I felt very safe with them.
The only regret I have is that we ended up going in Rainy-Mansoon season and could not complete the track. Furthermore, when we were driving Pokhara to Katmandu, there was a landslide, causing lots of traffic - possibility of more landslides scared me. 5-7 hours drive turned into 11 hours.
I just wish we were advised not to travel during this season - our trek was scheduled 8/5 - 8/11.

Activity Review

Fly from Kathmandu to Pokhara and drive to Ghandruk, and Trek to Tadapani

Nepal

No issue. Excellent

Quality of Experience

Food

Organic Fresh Food -,Dal-Bhat

Guides, Drivers and Staff

Transport