Kimkim Trip Reviews

4.8
Based on 19,466 ratings
Read 19,466 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

All trip was planned per our request and Ib...
Egypt | Nov 16 - Nov 27, 2023

Sailesh
Sailesh P.
West Palm Beach, FL | Reviewed on Nov 28, 2023
All trip was planned per our request and Ibrahim did excellent job. Read more

All trip was planned per our request and Ibrahim did excellent job.

Hotel Reviews
The Nile Ritz-Carlton
Cairo

Great Location facing Nile river

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
BenBen by Dhara Hotels

Excellent location , in fact one should stay at least for 2 nights to enjoy this hotel

Authenticity & Character
Great
Location
Location of this hotel is on top of the hill with 360 water view
Staff
Great
Cleanliness & Comfort
Clean hotel
M/S MAYFAIR Nile Cruise
Aswan

Excellent cruise experience

Authenticity & Character
Excellent
Location
Great
Staff
Very accommodating and courteous
Cleanliness & Comfort
Very clean
Steigenberger Achti - Luxor
luxor

Overall enjoyed

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Enjoyed our stayed at this hotel.

Authenticity & Character
yes
Location
excellent
Staff
good service
Cleanliness & Comfort
very clean rooms and overall all areas of the hotel
Activity Reviews
Day tour Alexandria
Day tour Alexandria
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Karnak  temple
Karnak temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque
Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Disembark Nile cruise & visit Abu Simbel temple
Disembark Nile cruise & visit Abu Simbel temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
West Bank of Luxor (Valley of the Kings - Hatshepsut Temple - Colossi of Memnon)
West Bank of Luxor (Valley of the Kings - Hatshepsut Temple - Colossi of Memnon)
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfou temple and Kom Ombo temple
Visit Edfou temple and Kom Ombo temple
Edfu
Quality of Experience
Food
Guides, Drivers and Staff
Valley of the Queens - Temple of  Habu (Ramses III) - Ramsseum Temple - Check in on Nile Cruise
Valley of the Queens - Temple of Habu (Ramses III) - Ramsseum Temple - Check in on Nile Cruise
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day in Cairo
Cairo
Quality of Experience
Transport
Local specialist: Ibrahim Elaref

Kristy and KimKim were honestly the best in h...
Argentina | Nov 19 - Nov 26, 2023

Shelby
Shelby S.
Dallas, TX | Reviewed on Nov 28, 2023
Kristy and KimKim were honestly the best in helping plan my honeymoon. I was limited in time for planning and Kristy really helped me to plan some great activities. She also helped me to rearrange a few things last minute when our flights were delayed. I really can't recommend using KimKim enough to help maximize your time in a place. One of our highlights was a walking tour all day in Buenos Aires that really helped to acquaint us with the city. We also did an amazing wine tour... Read more

Kristy and KimKim were honestly the best in helping plan my honeymoon. I was limited in time for planning and Kristy really helped me to plan some great activities.

She also helped me to rearrange a few things last minute when our flights were delayed.

I really can't recommend using KimKim enough to help maximize your time in a place.

One of our highlights was a walking tour all day in Buenos Aires that really helped to acquaint us with the city. We also did an amazing wine tour in Valle de Uco that was excellent.

Hotel Reviews
Nuss Hotel Buenos Aires Soho
Buenos Aires

Very cute room and very cute terrace. Super fantastic location in walkable Palermo. I would definitely stay here again when in Buenos Aires.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Design Suites Bariloche
San Carlos de Bariloche

The hotel had a beautiful view, but is quite noisy on the first floors of the buildings. The heated pool was nice. The breakfast was only ok for a 4 star hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Adalgisa
Chacras de Coria

This hotel is amazing and peaceful. We loved the serene setting. The cooking class here was also amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
A Wine tour of Valle de Uco
A Wine tour of Valle de Uco
Mendoza

Our guide was fantastic. We went to smaller producer vineyards and they were amazing. Delicious wine.

Quality of Experience
Food
The smoked trout with potato foam was excellent.
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Nov 28, 2023

Hi Shelby,

So happy to hear you had a wonderful honeymoon! Thank you so much for your feedback on your experience with us. It was my pleasure helping you navigate your trip. I hope to stay in touch for any future trips to South America. Take care!

Best,
kristy

Agnes was very helpful in setting up our trip...
Rwanda | Nov 19 - Nov 25, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Nov 28, 2023
Agnes was very helpful in setting up our trip. When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she...
Read more

Agnes was very helpful in setting up our trip.

When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she supported our requests and adjusted the plans to match our schedule.

Hotel Reviews
EMERAUDE KIVU RESORT

Very nice location, not as nice as Davinci lodge. The room is very small, it does not fit two independent beds. We had to rent another room.

Authenticity & Character
It is a charming location and decorations.
Location
Excellent location near the lake, the views are incredible.
Staff
Cleanliness & Comfort
Overall very good, but they need to pay attention to maintenance
Da Vinci Gorilla Lodge
Musanze

We loved that lodge. The staff was attentive and kind and the lodge is incredibly nice, spacious, the room was humongous surrounded by lush vegetation. The gardens around the building were very nice, and very well maintained. We stayed in this lodge for three nights. The first night were on our own, no other guests. Their loss, our gain. We were treated by the staff very well. They were attentive to our needs. they have dining area down stairs and upstairs, they have sitting area downstairs and upstairs. Wherever we chose to sit in the evening, they immediately brought a movable "stove" to warm the area. The second night, we were joined by others, the staff was as attentive as the previous night. The evening, the local singers/dancers came to the lodge to give a performance. Everyone had good time. They invited us to join in their dancing. Last day we stayed there, we had to wake up very early (before 4:30) they prepared early breakfast for us, and bagged lunch. We went on a long, tough hike. the trail was muddy, it rained the whole day, when we arrived back to the lodge, We did not want to enter because we were so dirty. They insisted and helped, brought a staff help clean our feed and clothes. We had to do our laundry as we were leaving very early next morning. By far the experience in this lodge was the best we had.

Authenticity & Character
They deserve every praise we give them.
Location
Very close to the volcano national park, and to town.
Staff
Very kind and attentive. They best support and service in our entire trip.
Cleanliness & Comfort
Nice main area, nice room and nice ground.
Onomo hotel Kigali

It is clear that this hotel is catering for high end customers and expats. Overall it was good. But the rooms were extremely small. We tried to stay in one room with two bed, for me and my daughter. It was too cramped. We switched to two rooms. The food is OK but not great. The facilities are not maintain well. They advertise they have a gym, When I went there, only one machine worked, they others were hazards, an accident waiting to happen. They do not provide towels in the gym or the pool, you have to request, they bring it on demand, with a bit of delay. I switched three rooms, each one of them had maintenance issues. Squeaky and wobbly bathroom doors. Leaking faucets. In the last room, the sink plug with sink in and could not be taken out. I had to request technician to come fixed twice. The view from the dining area are superb, the pool area is nice as well. The hotel had a gate and cares need to check in before they enter. It give the feeling of safety.

Authenticity & Character
There is African Rwandan character but they are try ng too hard to be like the west.
Location
Easy to reach from the airport
Staff
Nice and kind
Cleanliness & Comfort
Activity Reviews
Chimpanzee tracking in Nyungwe national park
Chimpanzee tracking in Nyungwe national park
Nyungwe

With patience, we were rewarded with a great experience. We watched several Chimpanzees from a close distance. The Park guide warned us before the trekking started that sometimes, it takes time for them to locate the chimps. and that we may need to move from place to place. She was in constant communication with the trackers (Apparently, there are 35 of them who work in the part and help locate the chimps, before the tourist come) nd qt time we had to just stay still auntil she get the signal. There was one/two false alarms. Finally, we reached a place where there three chimps, but they were at the treetop, we could see them but not clearly. As we started going back, she got a signal that some chimps are at a certain location, she dispatched one of the porter/trackers on a short cut. The rest went slower on the main path. The tracker, was very fast, almost sprinting up the hill, causing us to huff and puff and profusely sweat. but we were reward with chimps, climbing down an high tree, stopping to eat, Hanging around for a while as if posing for out cameras. Very nice.

Quality of Experience
patience by the guide and tourist and expertise by the trackers.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great
Bird watching in Nyungwe forest
Nyungwe

The guide, Oscar, from the forest service was great and knowledgeable. Our own guide, Peter, joined us in this walk and birdwatching, he was helpful and knowledgeable as well. It was a great experience. He, as should be, was patient. At the beginning of the walk, we heard several birds, but not always saw them. then we turned the corner and were rewarded by money birds, several times. Also, the walk was at the edge of the forest on a small dirt road adjacent to the tea plantations. with farmers collecting the tea leaves. which was a bonus. I do bird watching on a weekly basis, this experience was exceptional.

Quality of Experience
Oscar (park guide) and Peter (our guide) were great.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great as well.
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe

We came to the forest on the designated day, but we decided not to take the walk that day and deferred it to the drive back home. It was raining and we wanted to enjoy the walk. We agreed with our guide, Peter, that we will need to pay the entrance fee again. When we came the next day, the weather was nice. The walk itself is VERY short, nothing special about the hanging bridges for anyone who visit a forest. The bridges are very short compared to the 2km long hike. The park guide, the one who works for the forest, was annoying, he started hinting that in order to answer any question he needs 20USD. not once but multiple times. The guides and porter should know that this is a bad way to get any tip.

Quality of Experience
not taking it. or recommend to the forest to take out the bridges altogether
Guides, Drivers and Staff
Our driver was great
Transport
same regarding the car/driver
Drive to Nyungwe Forest
Drive to Nyungwe Forest
Rwanda

It was just a long drive from the north to the south. Our driver and guide was great in answer our questions and entertaining us during the drive, but the drive itself was nothing special.

Quality of Experience
nothing special in the drive
Guides, Drivers and Staff
Transport
long drive
Hiking Mt. Bisoke
Volcanoes National Park

This hike was an experience for the ages. We are experienced hikers and have been on big mountains and in very difficult conditions. As we started the hike, rain started falling down. When we entered the forest, around 8:00Am, it ws pouring, the trails filled up with water. When we were asked at the beginning of the hike if we needed a porter, we, my daughter and I said, naively, we will take one, as we had only one backpack. Our guide asked as many porters to come with us as guests. This was a very wise decision. soon all of the guests discovered that, the porters' support is essential. They are young, strong and knowledgeable with the terrain and vegetation. The rain was relentless, the dirt turned into slicky mud, water was rushing down the trail. our porters and guides, were great at finding paths side stepping the most difficult parts. When we reached the top, we were grateful that we had the guides and the porters, but it was foggy and windy and because we were soaked in water from the rain and from the stepping in the rushing water, we took the mandatory picture and heading down. The fog prevented us from seeing the crater lake. Going down was even more difficult than going up. Again the porters were great at helping, supporting and steering us to the safest paths, All the guests said at the end that this experience will stay with us the rest of our lives.

Quality of Experience
Because of the rain, it was an exception experience.
Guides, Drivers and Staff
Peter was always great.
Transport
Same
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park

This visit was very informative and nice. We do appreciate that us visiting such place may help give people some employment and income and prevent them from reverting to poaching in the forest. But I cannot prevent the feeling that the whole thing is staged.

Quality of Experience
Guides, Drivers and Staff
Peter was great
Transport
. . . . . he was always there for us.
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

Overall, this experience was great. We started as all the trip to the Rwandan National Parks by going to the Headquarter, after a short briefing, we were driven to the starting point, we met the guide and porters. From there a short hike through nice farming field. we arrived to the edge of the forest. The monkeys rushed out to greet us, or to steal potatoes. All we needed to do was to stand and watch the monkeys. After some time on the edge of the forest, our guides recommended that we cross the short bridge to the forest. Monkeys there were thriving, many of them going about their business, some played, some stood around as if posing for our cameras. We saw at lease two mothers with tiny babies, the guide mentioned one of them was one week old. This was definitely one of the highlights of our trip.

Quality of Experience
We were surrounded by monkeys, eating, playing and coming so close to us.
Guides, Drivers and Staff
Our driver/guide was great through out the trip.
Transport
Everything was on time.
Kigali City Tour
Kigali City Tour
Kigali

Was very nice, We loved the trip to the market, As we liked the stop at the question coffee shop and the gallery. We were supposed to visit the Genocide museum, but an unknown VIP occupied the museum and we could not enter that day. Peter P, our driver and guide was incredible throughout the trip. He was helpful, knowledgeable and patient with all our questions. We loved him dearly.

Quality of Experience
Guides, Drivers and Staff
Peter was great, I wish there are 6 stars
Transport
The car was good through out the trip.
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Nov 29, 2023

Thank you so much for the review and the in-depth insight about the lodges.

Every Person associated with this trip in Egy...
Egypt | Nov 16 - Nov 27, 2023

Mahesh
Mahesh P.
West Palm Beach, FL | Reviewed on Nov 28, 2023
Every Person associated with this trip in Egypt were awesome, they all went beyond to make our trip a memorable one.
Could not be any better.
Very good planning and coordination.
Read more

Every Person associated with this trip in Egypt were awesome, they all went beyond to make our trip a memorable one.
Could not be any better.
Very good planning and coordination.

Hotel Reviews
M/S MAYFAIR Nile Cruise
Aswan
Location
Staff
Cleanliness & Comfort
The Nile Ritz-Carlton
Cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
BenBen by Dhara Hotels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Steigenberger Achti - Luxor
luxor
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Local specialist: Ibrahim Elaref

Four seniors in New Zealand.
New Zealand | Nov 3 - Nov 21, 2023

E
Elizabeth M.
Ashland, MA | Reviewed on Nov 28, 2023
Between myself and our specialist Ruth we had to pare down ideas to make a trip that would be feasible with respect to travel and having more than one night in each hotel. Having done that, Ruth was respectful of the flexibility we needed to visit with relatives in various places and of the fact that we were four seniors. The hotels and apartments Ruth chose for stays were wonderful. The car arrangement worked very well. We did feel overwhelmed by one of the long guided tours and opted... Read more

Between myself and our specialist Ruth we had to pare down ideas to make a trip that would be feasible with respect to travel and having more than one night in each hotel. Having done that, Ruth was respectful of the flexibility we needed to visit with relatives in various places and of the fact that we were four seniors. The hotels and apartments Ruth chose for stays were wonderful. The car arrangement worked very well. We did feel overwhelmed by one of the long guided tours and opted out of it but enjoyed the others she had recommended. New Zealand is a wonderful country to explore one's personal interests. Our interests were in horticulture and I would certainly recommend New Plymouth for anyone interested in plants. The openness of the horticulture people we met at various sites was delightful. Bathing in the thermal pools in Taupo on our one rainy day was wonderful. We saw a variety of incredibly scenic places such as Punakaiki and the Pancake Rocks, Mt. Taranaki in all its glory, the road over Arthur's Pass and the drive to Akaroa. Altogether it was a very successful trip for all four of us.

Hotel Review
The Reef Resort
Taupo

We were booked into one of the apartments at this site and not only was it a wonderful, well-equipped apartment but it had a garage for the car. The hosts were great fun to meet. it would be a wonderful place to stay for a longer time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Dec 01, 2023

It was a pleasure working with you and Sarah and I am so happy you had a great trip!

Great tour guides made all the differene!
England | Nov 22 - Nov 26, 2023

Pam
Pam N.
Franklin, MA | Reviewed on Nov 28, 2023
Our trip to London did not disappoint. We were extremely satisfied with our Kimkim experience. Kateryna was very easy to work with and very accommodating. We made a lot of changes to our itinerary leading up to the trip, Kateryna was very responsive and was able to meet all of our requirements. It was a jam packed 4 days and we were able to hit all the hot spots and then some. The Black Cab Tour with Steve was the perfect way to start the trip. It gave us an overview of the city and hit... Read more

Our trip to London did not disappoint. We were extremely satisfied with our Kimkim experience. Kateryna was very easy to work with and very accommodating. We made a lot of changes to our itinerary leading up to the trip, Kateryna was very responsive and was able to meet all of our requirements. It was a jam packed 4 days and we were able to hit all the hot spots and then some. The Black Cab Tour with Steve was the perfect way to start the trip. It gave us an overview of the city and hit on all the key sites. The Tower of London tour with Don was very entertaining and informative and the talk by the Beefeater was very authentic. Two highlights of the trip were the Soho Music and Historic Pub Tour with Jack and the Retired Royal Guard Central London Walk with David. Both of these tours were filled with interesting information given by knowledgable and personable tour guides. All of our cab drivers were extremely friendly and pleasant. We look forward to using kimkim again when planning our next trip.

Hotel Review
St James' Court, A Taj Hotel
London

The Taj 51 is a unique property in a great location. The staff was very solicitous and the service was impeccable!

Authenticity & Character
Location
Staff
The concierge staff was extremely helpful and accommodating.
Cleanliness & Comfort
Activity Reviews
Retired Royal Guard Central London Walk
Retired Royal Guard Central London Walk
London

David was an amazing guide! His insider knowledge was very interesting and made for a fun tour!

Windsor Castle Day Trip from London
Windsor Castle Day Trip from London
England

The castle is amazing but be sure to leave time to explore the town!

Soho Music and Historic Pubs Tour, private tour
Soho Music and Historic Pubs Tour, private tour
London

This tour was a lot of fun! Jack was a great tour guide and shared a lot of very interesting facts about famous musical artists and the beer was good too!

Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

Our tour guide Don was great!

Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Our tour guide Steve was great! He was super friendly and knowledgable and funny!

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Nov 28, 2023
Hi Pam, I'm so pleased to hear that you had an amazing time on your trip to London! Your kind words and positive feedback mean a lot, and I'm delighted that I could contribute to creating a memorable experience for you. It was my pure pleasure to assist with the planning, and I'm so glad the itinerary, tours, and guides met your expectations. I'll make sure to pass on your appreciation to Steve, Don, Jack, David, and all the cab drivers. They'll be pleased to know that their efforts made... Read more

Hi Pam,

I'm so pleased to hear that you had an amazing time on your trip to London! Your kind words and positive feedback mean a lot, and I'm delighted that I could contribute to creating a memorable experience for you. It was my pure pleasure to assist with the planning, and I'm so glad the itinerary, tours, and guides met your expectations.

I'll make sure to pass on your appreciation to Steve, Don, Jack, David, and all the cab drivers. They'll be pleased to know that their efforts made your visit special.

Thank you for choosing Kimkim, and I hope your future travels are just as fantastic!

Wish you only good vibes,
Kat

Our trip to Vietnam was out of this world! Th...
Vietnam | Nov 18 - Nov 26, 2023

Patricia
Patricia H.
Amsterdam | Reviewed on Nov 28, 2023
Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop... Read more

Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop and enjoyed some tea and local fruits and bought handmade coconut candy; we also loved our Ha Long Bay Cruise; our guide, Cong was AMAZING and it was super fun, one of the highlights of the trip was kayaking to a beach and swimming in Ha Long Bay. Ninh Binh was also out of this world; I recommend it 100%! We did a two-hour hike with Daniel in Pu Luong, despite it not being harvest time, the rice paddies looked stunning, filled with water. The sunset reflecting on them prompted us to appreciate the beauty of nature, and witnessing the dedicated work of the locals in the area only deepened our admiration. Our hotels were all super good! The locations were super central, allowing us to walk around in our free time. We also had the Footprint Travel team check on us every few days, which was super valuable. We also enjoyed the gastronomy, history, and culture of Vietnam! It's such a BEAUTIFUL country with the sweetest people. It's definitely on my list to go back and explore other areas. Thank you, Camellia, for this amazing trip that my mom and I will forever remember!

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

The cruise is AMAZING! It has super nice staff and super fun as all the activities are for all the people on the cruise. As it is a small cruise, it allows you to meet other travelers and we had the best guide ever! The food was also really good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

You will wake up to the most beautiful sunrise ever! Expect some insects around the area as it is in the middle of nature, however, the room was really big and they have a super nice common area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

It has a central location and has super nice staff! Also has a super nice rooftop for drinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

The Cu Chi tunnels were really fun and interesting! It is a long drive from the city but totally worth it! We enjoyed an amazing lunch with our guide (not included in the tour), who took us to a great restaurant he knew. Our HCM City tour was also really good!

Quality of Experience
Food
Guides, Drivers and Staff
Big shoutout to our guide, Thanh!
Transport
More cruising on the bay  - back to Hanoi then transfer to Noi Bai airport  for flight to HCM City
More cruising on the bay - back to Hanoi then transfer to Noi Bai airport for flight to HCM City
Vietnam

It was really special the cave visit we did as we ended up in a beach with amazing views! We also had a super fun cooking class back on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

One of the highlights of our trip was our Bai Tu Long Bay Cruise. The boat was super comfortable and cosy as we where not many people. The crew was super nice, and our guide was amazing! Kayaking to the beach and swimming in the bay was a memory we will always remember

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Don Village to Ninh Binh & Tràng An
Don Village to Ninh Binh & Tràng An
Ninh Binh

The boat ride in Ninh Binh was beautiful, it lasted for two hours, and we went through four different natural caves, which was one of the highlights!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Pu Luong Nature Reserve

Mai Chau was a complete surprise for us! We stopped there for a short hike around the rice paddy fields and had lunch there. It is a super beautiful village and a great first contact with nature. It was good that we only went there for lunch as apparently it gets quite busy with tourists and locals, and we also went on a Monday, which really helped! The food and the views were amazing. Then we drove to Pu Luong, which was astonishing. The hike was beautiful, and it was great that our guide gave us the option on how long we wanted the hike to last, we decided on 2 hours, and it was the best option, as the route we took gave us the most amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi

This tour was really complete; we started with the Ho Chi Minh Mausoleum, where you can not take any photos but it is pretty impressive. Our guide was super informative and told us everything about Vietnam's recent history and Ho Chi Minh's role. Then we visited the Temple of Literature, which was super pretty and interesting. We enjoyed local lunch and then we could choose between a museum or a prison. We chose the prison, which was also super interesting! We ended the day with a water puppet show and a cyclo ride around Hoan Kiem Lake and the Old Quarter. It was a really complete tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

One of our favorite tours! The people in the Mekong were the nicest! The highlight was visiting a coconut candy workshop where we bought local products!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

I loved that our guide took us to places we probably would not have found ourselves. Our favorites were the Green Papaya Salad and the cooked rice cakes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 03, 2024

Hi Patricia,
Many thanks for your That's fantastic feedback! I'm thrilled to hear your Vietnam trip with us absolutely out of this world!

We sincerely appreciate you choosing us and taking the time to share your amazing experience. Until your next Vietnamese adventure, stay safe and remember: the warmest welcome always awaits you back in Vietnam!

Best regards,
Camellia

Overall, we felt the trip was fine. It was ni...
India | Nov 20 - Nov 24, 2023

S
Siew-Veena S.
San Jose, CA | Reviewed on Nov 28, 2023
Overall, we felt the trip was fine. It was nice to use a platform like Kimkim to make life easier, but for the price we paid, we did not feel that we received the quality we were expecting from the drivers & the tours. This is compared to a similar trip taken in the North of India with a different operator. The main highlight was Raj - the tour guide in Munnar. His quick thinking and adaptation honestly made the whole trip worth it. The driver was nice, but we were told that we would have... Read more

Overall, we felt the trip was fine. It was nice to use a platform like Kimkim to make life easier, but for the price we paid, we did not feel that we received the quality we were expecting from the drivers & the tours. This is compared to a similar trip taken in the North of India with a different operator. The main highlight was Raj - the tour guide in Munnar. His quick thinking and adaptation honestly made the whole trip worth it. The driver was nice, but we were told that we would have full use of the driver, and it felt like each time we asked for him to take us somewhere e.g. a restaurant for dinner - there would be resistance.

Hotel Reviews
Eight Bastion

This was a really great hotel. It fit our criteria of a design led hotel. Great location, decent breakfast, comfortable beds. We loved the bathrooms too. Staff were friendly and welcoming!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viceroy

Not a 5* as advertised. 45 minute drive from Munnar town. Would not stay here again! To its credit, it was very clean & functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Trek through Munnar Tea Plantations , Tea tasting and Tea Factory visit
Guided Trek through Munnar Tea Plantations , Tea tasting and Tea Factory visit
Munnar

The guided trek (that nearly didn't happen) was the best part of the trip! A massive highlight for us to hike through the plantations - so beautiful & peaceful. A massive shoutout to Raj who was instrumental in making this trek happen for us after there was poor communication between the agency and him. We wished we had more days to do more trekking. The tea factory was an interesting experience and was nice to see the production.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cochin sightseeing
Cochin sightseeing
India

A nice opportunity to explore Kochin. The guide was knowledgeable and kind. Note, that the sightseeing tour that was written in the itinerary was not what happened in reality.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise in Cochin
Sunset Cruise in Cochin
Cochin

This was a nice trip on a boat. It was massive boat, and privatised for us. Took us up and down the river, and through some of the fishing areas to see the nets. We enjoyed this.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival Cochin
Arrival Cochin
Cochin

We were so confused by the arrival greeting. The gentleman did not seem to know much about our itinerary or plan - he initially also only addressed the only male traveller in our group and the three female travellers had to directly ask him questions in order to get any acknowledgement. It was truly a very strange experience as we weren't sure who he was / if he was the guide for the whole trip, and it did make us very worried for the rest of the trip.....

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 11, 2023
Dear Veena ,
At the outset, I would like to thank you for taking out time to review the trip. I am happy to hear that our guide Raj has met your expectations in delivering the guiding service and that all experience at Kimkim was good. I am sorry to hear that your driver in Cochin/Munnar was not so proactive. Generally, we do receive very good feedback about our drivers and guides. Customer feedback is of paramount importance to us , as it helps to improve our services wherever needed. so...
Read more

Dear Veena ,
At the outset, I would like to thank you for taking out time to review the trip. I am happy to hear that our guide Raj has met your expectations in delivering the guiding service and that all experience at Kimkim was good. I am sorry to hear that your driver in Cochin/Munnar was not so proactive. Generally, we do receive very good feedback about our drivers and guides. Customer feedback is of paramount importance to us , as it helps to improve our services wherever needed. so we have taken serious note of your feedback and have already asked for an explanation. It seems there has been some communication gap in his understanding. thanks for choosing to travel with us and we assure you of the best services and attention to every detail next time.

Best Regards,

Ravi

Philip Brown Feedback
Costa Rica | Nov 13 - Nov 24, 2023

Philip
Philip B.
France | Reviewed on Nov 28, 2023
Thank you for an amazing trip. Dani was an excellent guide with a great combination of knowledge on wildlife and all things Costa Rican. Plus he possessed the enthusiasm and people skills to give us all a really great experience. A big thank you also to Josue who was also excellent in every respect and provided us with the support to enjoy and complete the Coast to Coast. Read more

Thank you for an amazing trip. Dani was an excellent guide with a great combination of knowledge on wildlife and all things Costa Rican. Plus he possessed the enthusiasm and people skills to give us all a really great experience. A big thank you also to Josue who was also excellent in every respect and provided us with the support to enjoy and complete the Coast to Coast.

Hotel Review
Alma de Luna
Orosi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Orosi Valley – Up and over the Continental Divide – Biking 49km/30mi
Orosi Valley – Up and over the Continental Divide – Biking 49km/30mi
Orosi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pacuare River – Biking 43km/27mi + Rafting 10km/6mi
Pacuare River – Biking 43km/27mi + Rafting 10km/6mi
Río Pacuare

Excellent river guides.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Caribbean coast – Biking 26km + Kayaking 12km
Caribbean coast – Biking 26km + Kayaking 12km
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pacuare Valley – Free day in the rainforest - hike to waterfall, play in a rapid, and relax in a hammock
Pacuare Valley – Free day in the rainforest - hike to waterfall, play in a rapid, and relax in a hammock
Río Pacuare
Quality of Experience
Food
Guides, Drivers and Staff
Ok
Transport
Humo – Through the valley to the Tapanti area Biking 9km/6mi + Trekking 17km/10.5mi
Humo – Through the valley to the Tapanti area Biking 9km/6mi + Trekking 17km/10.5mi
Humo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Maria – Pacific slopes Trekking 12km/7mi + Biking 14km/9mi
Santa Maria – Pacific slopes Trekking 12km/7mi + Biking 14km/9mi
Santa Maria de Dota
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pacuare River – Rafting 20km/12mi
Pacuare River – Rafting 20km/12mi
Siquirres
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naranjillo - Photos on the beach and we’re off! Biking 19km/12mi + Trekking 14km/9mi
Naranjillo - Photos on the beach and we’re off! Biking 19km/12mi + Trekking 14km/9mi
Naranjito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quality of bikes, poor brakes.
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Nov 30, 2023

Hi Philip,

Thank you very much for your feedback, it makes us happy that you have enjoyed the challenge that we organized for you and your party.

Best,
Randall

Erin and Nara helped us plan our best trip!
Patagonia | Oct 28 - Nov 8, 2023

A
Amp V.
Thailand | Reviewed on Nov 28, 2023
This is our first trip to South America / Patagonia. Usually I plan all my trips on my own. However, for this trip.. I found it difficult to imagine the journey -- the places, the logistics, and the watch-outs that we need to know. Thank goodness, we found Kimkim. Erin was our contact person. I took 6 months of deciding, researching, and going back and forth changing my mind. Throughout that time, Erin was super patient with me. She answered all my concerns, built on the wants that... Read more

This is our first trip to South America / Patagonia. Usually I plan all my trips on my own. However, for this trip.. I found it difficult to imagine the journey -- the places, the logistics, and the watch-outs that we need to know. Thank goodness, we found Kimkim.

Erin was our contact person. I took 6 months of deciding, researching, and going back and forth changing my mind. Throughout that time, Erin was super patient with me. She answered all my concerns, built on the wants that I have, and help customize the experience so that each of us can have the trip we all want -- ie, me and my sis on adventures vs mom taking a more relaxing approach.

The plan was 12-days in Patagonia. We ended up enjoying every moment of it. The activities were memorable; accommodation clean and convenient; transportation logistics all accounted for. Throughout our trip in Patagonia, Erin and Nara were contactable in case of last minute questions or changes -- which we did have, and they were so nice to help accommodate us.

Highly recommend working with them. We started with Relaxing Patagonia plan, and then built customization from there.

Thx again!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Nov 28, 2023

What a kind and thoughtful review, thank you Amp!

We all loved working with you, and appreciated your kindness and demeanor throughout the planning process. It makes me so very happy that you all had such a memorable trip and thank you for trusting us to make it happen!

Imperial Cities & the Desert
Morocco | Sep 16 - Sep 25, 2023

S
Syed A.
Canada | Reviewed on Nov 28, 2023

I had an incredible 9-day experience exploring Morocco with Kimkim, guided by Saïd, Ayub, and Noorudin. Their dedication was exceptional. They went above and beyond, even getting us medicine and arranging for our forgotten luggage to be returned, with Saïd waiting until 3am. Every concern was promptly addressed, and their extensive knowledge of Morocco's history was impressive. They made us feel like part of their family, and I couldn't have asked for better guides. Highly recommended!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 28, 2023
Hi Syed, Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments. Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were... Read more

Hi Syed,

Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments.

Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were promptly met, their commitment to your comfort and well-being was unwavering.

We are delighted that their extensive knowledge of Morocco's history added depth and insight to your trip. The passion they hold for sharing the country's rich heritage truly reflects their expertise and commitment to providing an immersive experience.

We genuinely appreciate your recommendation and hope that your Moroccan adventure will always hold a special place in your heart. Please don't hesitate to reach out if you plan on exploring other destinations. We'd be more than happy to assist in creating another remarkable journey for you.

Warm Regards,
Abdel

Overall: Superb
Argentina | Nov 5 - Nov 25, 2023

Randall
Randall D.
Canada | Reviewed on Nov 28, 2023
Mery did a superb job of putting together an amazing trip on very short notice. The guides were almost all very excellent. The drivers were prompt and willingly waited when we were delayed. The level of service provided for al aspects of thsi trip was excellent. Read more

Mery did a superb job of putting together an amazing trip on very short notice. The guides were almost all very excellent. The drivers were prompt and willingly waited when we were delayed. The level of service provided for al aspects of thsi trip was excellent.

Activity Reviews
Half-Day Moon Valley Tour
Half-Day Moon Valley Tour
San Pedro de Atacama

A hike in the desert hills with stunning views al around. Wonderful.

Quality of Experience
Guides, Drivers and Staff
The guide knew the best time to go and took us to a great location to watch the sunset.
Transport
Half Day Tatio Geysers
Half Day Tatio Geysers
San Pedro de Atacama

An amazing place. The hot springs and geysers are a highlight of the trip.

Quality of Experience
Tremendous sights.
Food
Guides, Drivers and Staff
The guide was knowledgeable and able to answer all of my questions.
Transport
It is a very bouncy ride up the mountain.
Full-Day Red Rocks
Full-Day Red Rocks
San Pedro de Atacama

A great experience. We did not expect to be treated to two picnics in the desert along with visiting the National Flamingo Park as well as the Red Rocks with their lagoons. The guide was very helpful and knowledgeable.

Quality of Experience
Food
I was very pleased to be treated to two picnics in teh desert.
Guides, Drivers and Staff
A superb guide who made a clear effort o make everyone feel welcome and relaxed and enjoy the day.
Transport
Full Day Visit to two wineries in the Colchagua Valley
Full Day Visit to two wineries in the Colchagua Valley
Santiago

Very informative trip to the one winery. The second winery was a fascinating place but the guide spoke very little English so it was difficult to benefit from the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Valparaiso & Viña del Mar Tour
Full Day Valparaiso & Viña del Mar Tour
Santiago

A good day seeing an historical city.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Cacheuta Hot Springs
Full-Day Cacheuta Hot Springs
Mendoza

A half day at the spa would be sufficient. Sitting in pools of water at various temperatures loses its appeal after a few hours. The spa could add additional services such as massages, facials, manicures and pedicures to make a full day.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day High Andes with trekking to Durazno Gorge
Full-Day High Andes with trekking to Durazno Gorge
Mendoza

The sights while hiking in the Andes were great. The hike was not too long or to difficult.

Quality of Experience
Food
Transport
I am not sure how to improve the transport but travellers should be aware that it is a 3 hour drive each way (6 hours total) for a 2 hour hike
Full-Day Rafting & Trekking
Full-Day Rafting & Trekking
Mendoza

A fun day rafting and trekking in the Andes. The trekking included rappelling which could be a lot of fun. However, the guides had trouble explaining the steps. When I observed from the bottom as others were beginning their descent it was clear that the instructor missed explaining a fundamental point that would have made it easier for everyone. The rafting was fun. A better explanation of what was required of us and what would be provided wold have been helpful. For instance, we did not know if wet suits were provided or what footwear we needed etc.

Quality of Experience
Guides, Drivers and Staff
Better information by a person fluent in English early.
Transport
Half-Day City Tour Santiago de Chile
Half-Day City Tour Santiago de Chile
Santiago

The guide did not seem interested in showing us the highlights of the city. My impression was that she was doing the minimum to get through what she had to do and no more.

Quality of Experience
Guides, Drivers and Staff
The guide seemed bored and disinterested.
Transport
Visit to Parque Das Aves
Visit to Parque Das Aves
Puerto Iguazú

An memorable park that allowed close observation of the various birds and other animals.

Quality of Experience
Close encounters with exotic birds.
Guides, Drivers and Staff
A very knowledgeable guide.
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina

The Argentinian side of the falls was amazing. The Brazilian side of the falls was ten times as wonderful. I tell everyone that they must put this natural wonder of the world on their bucket list. Our guide was very conscious of the fact that we were arriving on a Brazilian holiday and that the falls would be crowded by the afternoon so he wisely switched the order of our day's itinerary so that we had an even better experience.

Quality of Experience
A great guide and a stupendous sight.
Guides, Drivers and Staff
The guide was very knowledgable and did is best to make sure we had the best experience.
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Astounding views of the falls. The guide did a wonderful job of showing us around and explaining everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Buenos Aires

The horseback riding was not very exciting as the horses moved slowly along a predetermined path in an open field. The barbecue and the wine were both excellent and made the day a pleasurable experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day The Argentine Experience Cocktail & Dinner
Half-Day The Argentine Experience Cocktail & Dinner
Buenos Aires

The meal preparation and dining experience was great. The staff who coordinated the event were very good. We were told to arrive no later than 7:00 pm so we made sure to arrive 5 minutes early. We were not told that the cocktail teaching experience required us to be there by 6:15 pm so we missed out on that part.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We were able to walk from our hotel.
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Very athletic dancing. The show was a great introduction to Argentina.

Quality of Experience
Food
Advance notice that an excellent meal could be had but that an additional cost would be involved.
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

We were to meet the driver for this tour at a specific time in front of our hotel. We were there early. A van arrived and we asked the driver if this was the city tour. He said that it was the city tour so we boarded the van along with six other people. No one asked us our names but the same circumstance had occurred the previous night. Unfortunately we were on the wrong van and so missed the city tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Dec 02, 2023

Hi Randall,

Thanks for your review! It was a pleasure to receive you in Argentina & Chile; and work with you on such an amazing trip!

Also, thanks for taking the time to write this detailed review, I will send it to the suppliers, as a thank you to them, and as recommendations for improvements as well.

I hope you have beautiful memories of this trip! :)

Thank you for choosing us and we hope to receive you again soon!
Warm Regards from Buenos Aires,
Mery

I wish Pedro could plan all my trips!!
Portugal | Nov 19 - Nov 27, 2023

J
Jessica W.
Manhattan, NY | Reviewed on Nov 28, 2023
Pedro and team were completely involved from beginning to end. Prior to the trip, he formed a WhatsApp group and provided daily updates and information for the following day. They were incredibly attentive and responded almost immediately! Read more

Pedro and team were completely involved from beginning to end. Prior to the trip, he formed a WhatsApp group and provided daily updates and information for the following day. They were incredibly attentive and responded almost immediately!

Hotel Review
Hotel Britania Art Deco
Lisbon

We loved everything about the hotel, with the exception of its location. While the hotel was located close to all the luxury shops, we typically prefer to stay closer to city center where the restaurants and bars are walkable! Regardless, if this hotel was located in city center, it would have been perfect!

Authenticity & Character
You could tell it was old luxury right from the front door. Everything felt authentic and the free port in the lobby was a nice touch.
Location
Distance to city center.
Staff
The staff were incredibly friendly and cheerful. We stayed up late one night and the staff allowed us to hangout without us feeling like a bother.
Cleanliness & Comfort
The room was large and the sheets were amazing!!
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver, Paulo, was amazing! As he drove us around, he pinpointed landmarks and was truly giving us a guided tour of the city, all while heading to Peña Palace. The Palace itself was breathtaking. It was truly lovely to be able to imagine how life was living in a palace.

Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

The grottos was a magical place. We loved this tour so much, especially watching the skill of our captain maneuvering through the grotto with the uncontrollable waves surrounding us!

Quality of Experience
Guides, Drivers and Staff
Transport
The boat was quite large for just the 2 of us, and because of this we didn’t go into a few of the grottos!
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Nov 28, 2023

Dear Jessica,
Thank you so much for the positive feedback!
I am genuinely happy to hear that you pick us to organize all your future trips :) - we totally need to expand to other locations.
We appreciate you noticing our daily follow-ups and constant support.
Thank you once again for your trust - Obrigado!!
Your friend in Portugal - Pedro

Successful Trip with Room For KimKim's Improvement
Morocco | Nov 16 - Nov 26, 2023

Taylor
Taylor G.
Houston, TX | Reviewed on Nov 27, 2023
Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below: Some high level detailed about the trip and our experience with KimKim's user interface: 11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If... Read more

Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below:

Some high level detailed about the trip and our experience with KimKim's user interface:

11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If you need further proof, just look at Royal Air Maroc's reviews on TripAdvisor...it's bad.

KimKim's user interface is pretty slick, especially with the chat feature. I like the ease of communication. A con I have is that when you finalize trip updates and a new itinerary is created in the chat, it doesn't necessarily update the trip itinerary tab on the website. Those two items should really be synced so the customer doesn't get confused with all of the changes that take place while planning a large trip.

The first day we landed in Casablanca and our private driver picked us up from the airport and transported us straight to Marrakech. Our driver was very great and spoke good English. He was friendly and chatted with us throughout our trip. The driver really worked hard as our itinerary required lots of driving.

Marrakech: The most tourist friendly city of our trip. It was easy and safe to walk around. We liked our guide a lot. I'd recommend the food tour as that was a good experience to try local food.

Essaouira: This coastal town was about 2.5 hours east of Marrakech and provided a relaxed feel with a pretty neat local fishing culture. Lots of fresh catches in the medina which was fun to observe. A good look into non-tourist Moroccan culture. We enjoyed our guide here as well. Very relaxed and informative.

Ait Benhadou: You can probably skip the Kasbah and Ait Benhaddou if you plan on going to the desert. There really isn't much to see unless you like movie props from Game of Thrones or Gladiator. This town has just gotten hype from Hollywood and isn't worth seeing. The trip to the desert is very long. We spent 2 days traveling for about 6 hours both days just to get there. If we had spent more time driving instead of stopping and staying in Ait Benhaddou, this part of the trip would have been much better. I'd recommend you keep driving and stay somewhere around the Todha Gorge.

Sahara Desert: Cool spot/experience that I would highly recommend. Riding the camels was definitely my highlight. Beautiful views and our Desert Luxury Camp was great! NOTE: You can buy and bring your own wine to the desert camp and save some money. A big con here is that there was little information for how we were supposed to get to/from the desert camp. KimKim needs to provide a much more detailed itinerary of when guests can arrive at the desert camp headquarters for transport out into the desert to the campground. The lack of information on timing and what exactly we could bring out to the camp misguided us and was rather inconvenient.

Fes: Overall a really cool place with the exception of some locals in the medina trying to misdirect you and get you lost so they can lead you out for tip money. Definitely something I found bothersome, but Fes is a really unique experience. The medina is so maze like, it's something I've never experienced before. We also really enjoyed the food in Fes. Our guide in Fes, Sherrif, was the best guide we had all trip. We went against the hotel advice of KimKim and chose our own hotel in Fes which was rather deep in the medina. I wouldn't recommend this due to how easy it is to get lost going to and from your hotel and how many of the locals tried to misdirect us during our travels to/from our hotel. If I could do it again, I'd take KimKim's hotel advice and stay more on the fringe of the medina closer to a main street so I didn't have to deal with the navigation stress, especially at night. I would also recommend that KimKim in the future please explain to guests why the recommend the hotels that they do. Some explanation of guest safety would have been very helpful here.

Chefchaouen: Relaxing city with good views and art but overhyped by Instagram. No need to go here if you're tight on timeline. Our guide here was very nice but hard to understand. We felt as though we walked out without really learning much about the history/culture of the city.

Rabat: A bigger modern city, not much else to say. Definitely not the reason you travel to Morocco. We only passed through and it was enough.

Casablanca: I had the exact same thought about Casablanca as I did about Rabat. Not the reason you travel to Morocco, although the Hassan II Mosque is worth seeing if you find time while flying in/out of Casablanca. It was massive and gorgeous! NOTE: The Hassan II Mosque allows tourist to enter but you must enter at one of the designated times. We were NOT told this by KimKim as the inside tour wasn't part of our itinerary and we missed the opportunity to go inside. This was a big letdown when we found out we were too late to see the inside. If the customer is having a tour of Casablanca, a tour of the inside of the Hassan II Mosque should be obligatory and times of entry should be clearly stated to the customer. Unclear minor details and trip logistics made for some frustration through the entire trip. Although it didn't lead to any major setbacks, this type of detailed planning is what we paid for when using a guide service, and we feel as though we didn't receive the local expertise and guidance at certain times. The Hassan II Mosque visit is an example of this logistics issue. Another negative about our trip to Casablanca was that KimKim recommended the Movenpick and it was not very nice. It felt dated and unclean. I'd recommend KimKim find a different hotel to work with.

Activity Review
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

The cultural experience was interesting but this Hammam wasn't the right fit. We were looking for something much more luxurious and we thought that would have been built into our itinerary, but this place just wan't nice. It felt very hustle bustle and the business model was to move tourist - there was nothing relaxing about this experience. There are many nice Hammams in Marrakech, but this wasn't one of them. The bad part was that KimKim never told us which Hammam we were booked at. We trusted them and they let us down on this experience.

Quality of Experience
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 02, 2023
Hello Taylor, , Hope this message finds you well! We wanted to extend our heartfelt thanks for sharing your recent trip experience with us. Your insights mean the world to us, and we're genuinely grateful for the time you took to provide such detailed feedback. It brings us immense joy to hear that your overall trip was a success, and that Morocco left a positive mark on you with its rich history and unique charm. Your observations, whether about the user interface, specific destinations,... Read more

Hello Taylor, ,

Hope this message finds you well!

We wanted to extend our heartfelt thanks for sharing your recent trip experience with us. Your insights mean the world to us, and we're genuinely grateful for the time you took to provide such detailed feedback.

It brings us immense joy to hear that your overall trip was a success, and that Morocco left a positive mark on you with its rich history and unique charm. Your observations, whether about the user interface, specific destinations, or accommodations, are like gold to us – they help us understand what we're doing right and where we can improve.

Just a quick note about the platform feature you mentioned: our usual practice is to keep the original proposal intact and create a duplicate with your desired modifications. This way, you can have a side-by-side comparison and choose the option that suits you best.

Your thoughts on Ait Benhadou and the logistics of the desert camp transportation are priceless. We're sorry for any inconvenience and want you to know that we're actively addressing these issues to provide more comprehensive itineraries and information for our future guests.

The feedback about the Hassan II Mosque in Casablanca is particularly valuable, and we sincerely apologize for any oversight. We're taking immediate steps to enhance communication and ensure our guests have all the essential details for a seamless experience.

Your constructive feedback is like a guiding light for us as we strive for continuous improvement. Your understanding and patience are truly appreciated as we work towards refining our services for the benefit of future travelers.

Thank you once again for choosing us for your journey, and we can't wait for the opportunity to welcome you back for an even more delightful experience in the future.

Warm regards,
Mohamed.

Fantastic Moroccan experience
Morocco | Oct 25 - Nov 7, 2023

Margaret
Margaret N.
South Valley, NM | Reviewed on Nov 27, 2023
We had such a great experience from start to finish! Yassine was able to help us create a trip that was just exactly what we wanted and nothing we didn't - from where we went, what we did and even the level of luxury of hotels from city to city. Our driver was friendly, attentive and a wonderful ambassador to Morocco, helping us understand the culture and history and people of Morocco. We were so well taken care of throughout that even when I left my new smart watch at the tent camp in the... Read more

We had such a great experience from start to finish! Yassine was able to help us create a trip that was just exactly what we wanted and nothing we didn't - from where we went, what we did and even the level of luxury of hotels from city to city. Our driver was friendly, attentive and a wonderful ambassador to Morocco, helping us understand the culture and history and people of Morocco. We were so well taken care of throughout that even when I left my new smart watch at the tent camp in the Sahara, our driver, Said, was able to arrange for it to be brought to Marrakesh where we were.

We will use kim kim again and we WILL be back to visit Morocco again. Thank you for a memorable and wonderful experience.

Hotel Reviews
Hotel Odyssee Center
Casablanca

Clean and modern. Staff are amiable. Location was ok.

Luxury Camp Chebbi
Merzouga

Lovely tents with full bathrooms in each one. Sunrise and sunsets beyond description.

Location
beautifully situated among the dunes
Staff
Very friendly
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Very modern hotel with all of the comforts needed.

Riad Chbanate
Essaouira

This place is incredible. The attention to the design in the rooms and common areas is amazing. So beautiful we didn't want to leave our room! The terrace was small but very comfortable. Staff is so warm and friendly. food great. Would absolutely love to come back again and stay here.

Riad Jona
Marrakesh

Loved the beautiful hotel with its amazing terrace, great staff who made us feel welcome and supported, location was fantastic as we were able to walk to most places we wanted to go. The rooms were beautifully decorated and very comfortable.

Riad Ksar Ighnda
Asfalou

The setting of the hotel and the grounds are very beautiful. The dining experience feels more like a cafeteria than a dining room. The rooms we had were nice but not as nice at the hotel itself.

Riad Mazar Fes
Fes

This riad is incredibly beautiful. The owner has created a place that is not only exquisite in appearance but warm and welcoming. We wish we could have stayed longer!

Authenticity & Character
stunning
Location
right on the edge of the medina so you could walk to the medina but be driven up to the front door of the riad
Staff
Very very nice and attentive
Cleanliness & Comfort
Dar Korsan
Rabat

This is a sweet little Riad that had a beautiful view of the river and city below from the terrace. The host was very nice, rooms were comfortable and well equipped. The food was delicious. We loved making our way through the medina to Dar Korsan. Would absolutely stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Petite Chefchaouen
Chefchaouene

Rooms are more modern than traditional, the place was very comfortable with nothing lacking. The building is part inside, part outside which was really cool. Food was delicious and the staff were very welcoming.

Authenticity & Character
Location
loved being in the older part of the city
Staff
Cleanliness & Comfort
Activity Review
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

This was one of my favorite activities we did in Morocco. We were guided by Rachid, who was not only professional and knowledgeable but a lovely human being. Had we not had to run off to retrieve a lost item, our conversation with him would have continued despite our tour being officially over. Of course there was more food than we could consume. The food was delicious and we revisited some of the places he took us for more of the same later during our stay in Marrakesh. But Rachid was the best part by far!

Quality of Experience
Guides, Drivers and Staff
Rachid was the best
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Nov 28, 2023
Dear Margaret! We're thrilled to hear about your fantastic experience from start to finish! It warms our hearts to know that we were able to help craft a trip that perfectly aligned with your desires, ensuring every detail, from the destinations to the level of luxury in hotels, met your expectations. It's wonderful that your driver, Said, not only provided safe and comfortable transportation but also served as a knowledgeable and friendly ambassador to Morocco. Understanding the culture,... Read more

Dear Margaret! We're thrilled to hear about your fantastic experience from start to finish! It warms our hearts to know that we were able to help craft a trip that perfectly aligned with your desires, ensuring every detail, from the destinations to the level of luxury in hotels, met your expectations.

It's wonderful that your driver, Said, not only provided safe and comfortable transportation but also served as a knowledgeable and friendly ambassador to Morocco. Understanding the culture, history, and people of Morocco is an integral part of any visit, and we're delighted Said could enhance your journey in this way. We're especially pleased to hear about the exceptional service when you accidentally left your smartwatch at the Sahara tent camp.

Thank you for choosing us for your Morocco travel experience. We're honored to have been a part of creating such wonderful memories for you. We look forward to helping you plan your next adventure, and we can't wait to welcome you back to Morocco. Please stay in touch!

An unforgettable trip to Morocco.
Morocco | Nov 18 - Nov 25, 2023

M
Manoj N.
Santa Clarita, CA | Reviewed on Nov 27, 2023
We wanted to visit Morocco for a long time and the soccer semi-final entry pushed up to go ahead with the trip :-) Honestly, I had never heard of Kimkim before and once I started engaging with different tour operators, I started loving it. Right from the start (earlier this year), I have been working with Abdellah on the details, tours and costs. He is extremely helpful, communicated really well and is quick to get back to you with answers to your questions.
We were very lucky to have...
Read more

We wanted to visit Morocco for a long time and the soccer semi-final entry pushed up to go ahead with the trip :-) Honestly, I had never heard of Kimkim before and once I started engaging with different tour operators, I started loving it. Right from the start (earlier this year), I have been working with Abdellah on the details, tours and costs. He is extremely helpful, communicated really well and is quick to get back to you with answers to your questions.
We were very lucky to have Faissal as our driver. He is very humble, respectful and a very safe driver. He was with us for a week from our Marrakesh airport pickup all the way to our departure from Casablanca airport. His English communication skills is excellent and he responds fast over Whatsapp. We always felt safe with him on our side. Very lucky to have him as our driver. Our English guide in Marrakesh was Hanan. She was awesome in every respect. She took the time to explain in detail the different sites we visited in Marrakesh. She also has excellent English communication skills. She never rushed us anywhere and let us take our time to absorb the local vibes. We even had her join us for lunch. Pray you get Hanan as your English guide :-) . The same goes with Abdel who was our guide in Fez. He walked us around and gave detailed explanations of everything in the never ending souk streets. He was very patient and treated us with deep respect. Overall, we had an amazing trip and miss it so much. We will definitely visit Tangier and Chefchaouen the next time as we fell short of days in this trip. Our best night was at the Luxury camp in Sahara desert. What a night! The breakfast and dinner served there was fabulous. On top of all, we enjoyed some good Berber music over campfire.

There were only 2 irritating issues which I am sure can be smoothened our for future visitors. The first one was the visit to the Berber carpet factory which we think was hard sell marketing of carpets. For a tourists, there is nothing to see but a store where you are shown different rugs. We love animals and have no animal products at home so it was a little awkward for us to be sold rugs made of animal fur/skin :-) The second issue was the 2 nights stay at Fez. We were supposed to stay 2 nights at Riad Ghita but the first night after waiting for long time we were told to stay at Riad Soleildor. There were no bathroom doors, enough toilet paper there. The next day we were shifted back to Riad Ghita.

Overall we left with a very warm opinion about Morocco and her people. Moroccans are proud of their culture and love to show it to the world. In turn, they have respect for people from other cultures and backgrounds no matter where you come from.

We would definitely be engaging Original Travels for our next Morocco trip. We would be recommending them to our friends here in the US and also to our friends and family in India.

Thank you Original travels, Faissal, Hanan and Abdel for making our vacation a very memorable one.

Hotel Reviews
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Bayti
Marrakech

Great breakfast and lovely rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 02, 2023
Hi Manoj, Thank you immensely for taking the time to share your detailed and insightful feedback regarding your recent trip to Morocco with Original Travels. We're delighted to learn that our staff's dedication, knowledge, and professionalism significantly enhanced your travel experience. Their commitment to ensuring you had a memorable and enriching time in Morocco reflects our core values as a travel service provider. It brings us immense joy to hear that Faissal, your driver, provided a... Read more

Hi Manoj,

Thank you immensely for taking the time to share your detailed and insightful feedback regarding your recent trip to Morocco with Original Travels.

We're delighted to learn that our staff's dedication, knowledge, and professionalism significantly enhanced your travel experience. Their commitment to ensuring you had a memorable and enriching time in Morocco reflects our core values as a travel service provider.

It brings us immense joy to hear that Faissal, your driver, provided a safe and enjoyable journey throughout your stay, and that Hanan and Abdel, your guides in Marrakesh and Fez respectively, offered you in-depth insights and a deeper understanding of the rich culture and heritage of these beautiful cities.

We are, however, deeply sorry to hear about the less favorable aspects of your trip, particularly the visit to the Berber carpet factory and the inconvenience regarding your accommodation in Fez. Your feedback regarding these issues is invaluable to us, and we assure you that we'll take proactive measures to ensure a smoother and more tailored experience for future travelers.

We are genuinely grateful for your trust in Original Travels and for considering us for your future trips to Morocco. Your recommendation to friends and family both in the US and India means a lot to us, and we are honored to have had the opportunity to be a part of your memorable vacation.

Thank you once again for choosing Original Travels, and we eagerly look forward to welcoming you back to explore more of Morocco's treasures in Tangier, Chefchaouen, and beyond.

Warm regards,
Abdel

Great and thorough planning!
Chile | Nov 15 - Nov 20, 2023

Jenna
Jenna O.
Watertown, MA | Reviewed on Nov 27, 2023
Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing. Read more

Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing.

Hotel Reviews
Hotel Big Sur
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kalenshen Hotel Cerro Calafate (NO USAR)
El Calafate
Location
Staff
Cleanliness & Comfort
Activity Reviews
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Kayak Experience (Half Day)
Perito Moreno Kayak Experience (Half Day)
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 28, 2023
Dear Jenna, Thank you so much for your glowing review! We're thrilled to hear that we were able to help you craft an unforgettable itinerary for your short stay in the Patagonia region. Seeing two pumas and encountering the diverse flora and fauna of Patagonia must have added an extra layer of excitement to your journey. This is not common at all! 🐈 We greatly appreciate your feedback and are pleased to have been a part of your Patagonian adventure. If you ever plan to explore more... Read more

Dear Jenna,

Thank you so much for your glowing review! We're thrilled to hear that we were able to help you craft an unforgettable itinerary for your short stay in the Patagonia region.

Seeing two pumas and encountering the diverse flora and fauna of Patagonia must have added an extra layer of excitement to your journey. This is not common at all! 🐈

We greatly appreciate your feedback and are pleased to have been a part of your Patagonian adventure. If you ever plan to explore more destinations or have any other travel needs, don't hesitate to reach out. Safe travels, and we hope to assist you again in the future!

Best regards,
Ana ✈️

Patagonia Trip
Patagonia | Nov 13 - Nov 25, 2023

T
Thibault P.
Manhattan, NY | Reviewed on Nov 27, 2023

The local specialist Lorena did an amazing job organizing the trip, she was always very responsive, provided great insights and helped a lot with her knowledge of Chile. All local guides were very nice and on time too. The experiences and accommodations felt very specific to what I wanted to see and I particularly loved the Torres Del Paine area. Thanks a lot!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 27, 2023

Gracias, Thibault! You were a pleasure to work with. I'm very glad you enjoyed Patagonia and got a lot of hiking done, surrounded by such beautiful scenery.
All the best,
Lorena

This was the best experience we have ever had...
Morocco | Nov 18 - Nov 26, 2023

B
Brittany M.
Largo, FL | Reviewed on Nov 27, 2023
This was the best experience we have ever had! Our planning and booking experience was seamless and the kimkim team ensured we did everything we wanted - and even made suggestions! Our driver, Lahcen, was amazing from start to finish. He was extremely knowledgeable, and made sure we saw and did everything we wanted to. All of the other day guides were equally knowledgeable and amazing. I cannot recommend this trip more. Read more

This was the best experience we have ever had! Our planning and booking experience was seamless and the kimkim team ensured we did everything we wanted - and even made suggestions! Our driver, Lahcen, was amazing from start to finish. He was extremely knowledgeable, and made sure we saw and did everything we wanted to. All of the other day guides were equally knowledgeable and amazing. I cannot recommend this trip more.

Hotel Reviews
Riad Bayti
Marrakech
Authenticity & Character
Location
The BEST location! You can walk anywhere very easily!
Staff
So amazing, helpful! Always made sure we had our rides in order even at 4 am.
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akabar luxury desert camp
Merdane
Authenticity & Character
Location
In the desert, need I say more.
Staff
Over and above amazing!!!!!!!!
Cleanliness & Comfort
Extremely clean and comfortable for being a "camp"
Riad Ghita
Fes
Authenticity & Character
Authentic riad right in the Medina!
Location
Right inside the Medina! Great location!
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
It was breathtaking
Location
Amazing view of the city!
Staff
Everyone was so helpful and nice
Cleanliness & Comfort
Extremely clean and comfortable
Activity Reviews
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Our guide was so amazing! She made sure we tried a myriad of amazing traditional food.
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes
Quality of Experience
Guides, Drivers and Staff
The guide was incredible!
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

This was a great way to start our trip, the mosque was breathtaking and the guide was extremely knowledgeable. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Nov 29, 2023

Hi Brittany,

We're overjoyed to hear that your trip was the best experience you've ever had! It's fantastic to know that the planning and booking process was seamless and that our team, especially Lahcen, exceeded your expectations.

Your kind words about our driver and guides are deeply appreciated, and we're thrilled that their knowledge and dedication greatly contributed to your adventure.

Thank you for recommending us. We look forward to creating more memorable experiences for you in the future!

Warmest regards,
Abdel

Best of Thailand - Perfect Itinerary for a Family
Thailand | Nov 18 - Nov 26, 2023

Lindsay
Lindsay H.
Italy | Reviewed on Nov 27, 2023
We decided to squeeze in as much variety as possible in our 9 days in Thailand, hitting city, beach and jungle! In Bangkok, our awesome guide Mr Sam was very experienced and knowledgeable as he took us around the city and ensured all our activities went smoothly. We loved our Bangkok bike tour - great way to adjust to jet lag by getting outside and moving. The Floating market was fun and we also loved visiting a coconut farm and seeing the beautiful temples and Thai palace. In Phuket, we... Read more

We decided to squeeze in as much variety as possible in our 9 days in Thailand, hitting city, beach and jungle! In Bangkok, our awesome guide Mr Sam was very experienced and knowledgeable as he took us around the city and ensured all our activities went smoothly. We loved our Bangkok bike tour - great way to adjust to jet lag by getting outside and moving. The Floating market was fun and we also loved visiting a coconut farm and seeing the beautiful temples and Thai palace. In Phuket, we had a fun day island hopping. We stayed at Patong Beach, which was fine, although maybe not particularly “family-friendly” (nothing crazy it just seems Patong Beach was more of a party beach) - that said, we spent most of our time out on a speedboat and were happy with our island excursions. The highlight of the week was our jungle experience - so amazing to stay in a treetop lodge followed by a raft house lodge! Khao Sok National Park was beautiful. Our guide, “O” was so upbeat, flexible and just great with our family. We felt so lucky to have him! In retrospect, I probably could have upgraded our accommodations a bit in Khao Sok, but the setting was so beautiful that we spent most time outside anyway. Our kimkim travel specialist - Ha - just absolutely nailed this trip planning for our family (2 adults, then 17 and 12 year old children). Thank you Ha for putting together and amazing experience and for ensuring it went so smoothly! Thailand was worth the 21 hour flight time from the US and we made memories to last a lifetime.

Hotel Reviews
Novotel Phuket Resort
Patong

Our family of 4 (2 adults, 2 teens) enjoyed this resort. Location is convenient to Patong Beach - within walking distance although down a reel hill and maybe 200 yards to walk along the street. We appreciated the onsite restaurants. We didn’t have time to use the pool but it looked nice. The gym was adequate.

Authenticity & Character
Location
Near Patong Beach and walking distance to restaurants etc
Staff
Very helpful
Cleanliness & Comfort
Novotel Bangkok Ploenchit Sukhumvit

Our family of 4 (2 adults and 2 teens) stayed here. Overall, we were pleased with the hotel. Gym was well-equipped, breakfast was good, and services (laundry, etc) were fine. It is near some shops, a metro stop, and a 7-11 which is useful.

Authenticity & Character
It is a modern hotel so has all the amenities but no particularly notable character
Location
Near metro and 7-11
Staff
They were responsive and helpful
Cleanliness & Comfort
Cleanliness was good and as expected.
The Laguna Chiewlarn
Surat Thani

This was the first raft house stay for our family of 4 (2 adults, 2 teens). The raft house experience and location were incredible and the highlight of our week in Thailand. The food was great at this location. However, if I were to return I would stay at a different property. It may be that we should have adjusted our expectations for a raft house stay - but the bedding was very minimal/basic, and the bathrooms somewhat rustic. If I compare it to camping, I’d consider it “glamping” but if I compare it to a hotel, it was a bit more rustic than we expected. Our guide said this property is “middle” in terms of raft houses on Cheow Larn Lake - if I went back I’d go with the higher grade ones. That said, amazing experience!

Authenticity & Character
Very cool to be ON the lake in every direction - lovely at night
Location
Beautiful!
Staff
Cleanliness & Comfort
Bedding and bathrooms were more basic
Activity Reviews
Experience Elephant Bathing Program & Canoe in Khao Sok River
Experience Elephant Bathing Program & Canoe in Khao Sok River
Khao Sok National Park

Seeing the elephants was a trip highlight - we had read a lot about responsible elephant tourism and this location seemed, overall, humane and respectful, with the “retired” elephants well-cared for. The canoing was great fun - we wore bathing suits and had fun swimming along the way!

Quality of Experience
Incredible scenery, easy to navigate, fun to swim! Our kids loved the Monkey Temple visit too!
Food
They made us coffee and tea in bamboo cups to keep!
Guides, Drivers and Staff
Transport
Jungle Trekking - Cheow Larn Lake Visiting by long tail boat
Jungle Trekking - Cheow Larn Lake Visiting by long tail boat
Khao Sok National Park

Our Jungle Trek was so cool - our guide spotted lots of animals and plants along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Our trek guide (Aim?) was terrific. Our overall guide “O” was wonderful!
Transport
Swimming & Snorkeling on the Phi Phi Islands (Join speedboat)
Swimming & Snorkeling on the Phi Phi Islands (Join speedboat)
Phuket

We enjoyed the snorkeling and swimming the best! We had sufficient time at each stop and a great lunch.

Quality of Experience
Food
Lunch buffet was lovely and the setting on the beach was beautiful
Guides, Drivers and Staff
Our boat guide Cooper was great!
Transport
Bangkok bike tour 5 hours - Joint in tour
Bangkok bike tour 5 hours - Joint in tour
Bangkok

Perfect first activity for our family of 4 after arrival. The pace intensity was fine for our 12 yo and the guides easily helped us navigate all the nooks and crannies of Bangkok!

Quality of Experience
Guides, Drivers and Staff
They helped us navigate small areas and arranged for fun snacks and a great lunch.
Transport
Damnern Saduak Floating Market Tour Grand Palace and Wat Po
Damnern Saduak Floating Market Tour Grand Palace and Wat Po
Bangkok

Very cool - didn’t really understand this experience until we did it! But so glad we did it. The market was crowded but amazing images to see how canal life works.

Quality of Experience
Very unusual!
Food
Guides, Drivers and Staff
Mr Sam was great!
Transport
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Nov 29, 2023
Dear Lindsay, Thank you for sharing your incredible 9-day journey through Thailand! We're thrilled you enjoyed the diverse experiences from the vibrant streets of Bangkok to the lively beaches of Phuket and the enchanting Khao Sok National Park.
We appreciate your feedback on accommodations in Khao Sok, and we're delighted the breathtaking surroundings compensated. I am over the moon to hear your kind words about me and our local guides who always try our best to give you an interesting...
Read more

Dear Lindsay,

Thank you for sharing your incredible 9-day journey through Thailand! We're thrilled you enjoyed the diverse experiences from the vibrant streets of Bangkok to the lively beaches of Phuket and the enchanting Khao Sok National Park.
We appreciate your feedback on accommodations in Khao Sok, and we're delighted the breathtaking surroundings compensated. I am over the moon to hear your kind words about me and our local guides who always try our best to give you an interesting experience throughout the trip.

We hope the memories last a lifetime. We look forward to assisting you with future adventures!

All the best to you and your family,
Big love from Ha

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.