Kimkim Trip Reviews

4.8
Based on 16,051 ratings
Read 16,051 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Athens, Meteora and Santorini
Greece | Apr 14 - Apr 22, 2022

G
Gayatri Y.
Concord, MA | Reviewed on May 18, 2022

From the initial trip planning to all execution to the simplest details was taken care off very well by Christos and the team.

Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on May 19, 2022

Dear Gayatri
Thank you very much for your review. We are very glad that you had a nice trip to Greece.
Best wishes
Christos

Fantastic five days in Jordan!
Jordan | May 3 - May 7, 2022

N
Niamh D.
Qatar | Reviewed on May 18, 2022
I recently did a five-day trip to Jordan as part of a group of four people with Nader as our driver. The trip was a great success due in no small way to having Nader as our driver and guide. We were met promptly at the airport in Amman and all paperwork was completed without complication. From our first meeting, and throughout the entire trip, Nader was well informed and forthcoming on the history, geography, the general political landscape of the Middle East and current societal norms... Read more

I recently did a five-day trip to Jordan as part of a group of four people with Nader as our driver. The trip was a great success due in no small way to having Nader as our driver and guide.

We were met promptly at the airport in Amman and all paperwork was completed without complication. From our first meeting, and throughout the entire trip, Nader was well informed and forthcoming on the history, geography, the general political landscape of the Middle East and current societal norms in Jordan. We felt immediately welcome and safe with Nader.

Our vehicle was comfortable, drinks were always available and Nader went out of his way to make sure that we tasted the best snacks and food that Jordan has to offer.

Checking in to each night’s accommodation was seamless due to Nader’s attention to every detail. He was there each morning waiting for us, and did not leave at night until we were fully settled in, and plans for the next day were clarified.

Nader’s warmth, sense of fun and desire to please added an extra layer to the trip which we, as a family group, really appreciated. Our memories are so much more than the amazing places that we visited because of Nader’s contribution. I would highly recommend Nader as a driver/guide and I thank him for making our holiday the wonderful success that it was.

I also thank the Samir and the tour company. Samir proposed an excellent itinerary, which covered all the sites we wanted to see, and was flexible in accommodating any requests for changes.

Hotel Review
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on May 19, 2022

Thank you Dorothy for your kind words.
Looking forward to see you again in Jordan

Godspeed
Samir

An Incredible Greece Trip !
Greece | Apr 25 - May 8, 2022

D
Dhakshini S.
United Kingdom | Reviewed on May 18, 2022
Simple words would not be enough to describe this trip to Greece.
I gave Rebecca, my Greek specialist, roughly about 2 weeks notice to put this trip together and what she did was beyond expectations.
Everything was perfectly organised and the tours she had arranged for me were amazing, insightful and beautiful. She was at hand to answer any questions I had, prior to and during the trip.
I have to say she went above and beyond to make sure I enjoyed every moment of it. And I can not...
Read more

Simple words would not be enough to describe this trip to Greece.
I gave Rebecca, my Greek specialist, roughly about 2 weeks notice to put this trip together and what she did was beyond expectations.
Everything was perfectly organised and the tours she had arranged for me were amazing, insightful and beautiful. She was at hand to answer any questions I had, prior to and during the trip.
I have to say she went above and beyond to make sure I enjoyed every moment of it. And I can not thank her enough for doing this.
Athens, Santorini and Crete were just amazing places, places that I would definitely go back to.
Her guides were awesome - I have learnt so much and seen a lot with them. They have a true passion for what they are doing and you actually get to know and love the place through their eyes.
A special thanks to George, Kostis, Lazaros , Yiannis and Manos for giving me their time. Because of them Greece has become an unforgettable country.

Hotel Review
Agali Houses
Firostefani 00
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour
Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour
Athens

A place steeped in mythology and history, The Temple of Poseidon is definitely something to visit. It is peaceful and so calming just to watch the Temple and look out at the ocean, that there is no need for anything else at that moment.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Jun 14, 2022

Dear Dhakshini,
Thank you so much for taking the time to write such an awesome review and being such an awesome traveller !
It was a great pleasure tailoring and running this Greece trip for you and nothing gives us more satisfaction than seeing happy guests!
Safe travels and hope to be able to show you more of our country next time! :-)
Wish you all the very best !
Best Regards from Greece
Rebecca and Grecian Lux team

Great trip to Iceland's South Coast
Iceland | May 9 - May 15, 2022

C
Cathleen H.
Ossining, NY | Reviewed on May 18, 2022

I was very happy I used kimkim to plan my trip to Iceland's South Coast. My specialist, Preeti, did a great job. She worked with us to come up with an itinerary that met our interests, had lots of great suggestions for things to see and do, restaurants, etc, and was very responsive to my many questions. During the trip,
a couple of minor problems were handled promptly. We'll definitely use kimkim and Preeti in the future.

Local specialist: Preeti Bhide

Smooth Efficent Amazing Trek
Nepal | May 9 - May 17, 2022

G
Gavin T.
Honolulu, HI | Reviewed on May 18, 2022
Smooth efficent process coupled withs mazibg trek and even better people. While the weather was uncooperative the trip was amazing. From the start of ommunicatuons with Ngima and his local treking company Nepal Myths and Mountain Trails, the process of my iteneray changes bd request were handled quickly and professionally. Greeted by Tashi, Ngima son, a young professional easy with a smile or laugh, at airport arrival gate and escorted through process to hotel and off to trek. Meet by... Read more

Smooth efficent process coupled withs mazibg trek and even better people. While the weather was uncooperative the trip was amazing. From the start of ommunicatuons with Ngima and his local treking company Nepal Myths and Mountain Trails, the process of my iteneray changes bd request were handled quickly and professionally. Greeted by Tashi, Ngima son, a young professional easy with a smile or laugh, at airport arrival gate and escorted through process to hotel and off to trek. Meet by Furba Tashi my guide with 4 Mt Everest Summits and Lagbar (sorry for misspelling) porter i was in capable hands. I was looked after the entirety of the trek. It was obvious that my saftey was most important followed by enjoyment of the environment (views and culture).
My arrival back at Kathmandu and depature onwar again were handled without issues and timely. It is my pleasure to recommend Kim Kim and more importantly Nepal Myths and Mountain Trail Tashi and Nigma.
Dhan'yavāda
Gavon

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on May 18, 2022

Hi Gavin,
Thank you so much for your wonderful review and pictures. The pictures are indeed very beautiful. Glad to hear that you are happy with the services provided by our staff. I hope to see you soon on your next trip to Nepal. Until then be safe and enjoy the rest of your vacation.

Best regards,
Tashi, NMMT

A perfect trip from beginning to end in Peru
Peru | May 5 - May 16, 2022

D
Debbie P.
Los Angeles, CA | Reviewed on May 18, 2022
Our travel specialist, Nicholas Cino, was a joy to work with. We spent approximately 6 months planning our trip and had multiple calls and e-mail exchanges during the process. All the planning paid off and our 13 day trip was memorable and everything and more that we had wished for. Nico was very patient about answering our many questions and flexible when we wanted to change things. Nico has a unique personal touch that showed in all of our interactions.
Our guide in Cusco, the Sacred...
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Our travel specialist, Nicholas Cino, was a joy to work with. We spent approximately 6 months planning our trip and had multiple calls and e-mail exchanges during the process. All the planning paid off and our 13 day trip was memorable and everything and more that we had wished for. Nico was very patient about answering our many questions and flexible when we wanted to change things. Nico has a unique personal touch that showed in all of our interactions.
Our guide in Cusco, the Sacred Valley and Machu Picchu was Jesus Galimberti and he was amazing. He was incredibly knowledgeable about Peru and it’s history and had a warm personality who was easy to spend lots of time with. We quickly felt like he was our friend as well as our guide (he also made good restaurant recommendations in Cusco).
We fell in love with Cusco, it’s rich history and both it’s Inca and colonial architecture. The Plaza de Armas, the cobblestone streets and alleys, sitting at a cafe watching people go by, it’s incredibly charming. The highlight of the trip without a doubt was Machu Picchu. Seeing pictures does not do it justice, the first sight takes your breath away and it is simply awe inspiring. You can’t believe the advanced building techniques and degree of precision that the Incas possessed.
Our last 3 days were spent in the Amazon Rainforest and getting there is an adventure in itself. We saw several species of monkeys and birds including colorful macaws, went on a sunset cruise and a experienced an intense jungle rainstorm.
Our trip was a resounding success and we highly recommend Nicholas and KimKim.

Local specialist: Nicholas Cino
Nicholas
Nicholas Cino
Local specialist in Peru | Replied on May 24, 2022

Hi guys! Thanks for the lovely review! It was a pleasure to help you organize the trip and finally get to meet you too! You are awesome travelers, hopefully we'll see you again some time to show you all the hidden treasures in Northern Peru!

All the best,

Nicho

Julia had a prolonged duty with our trip plan...
Norway | May 8 - May 15, 2022

Larry
Larry P.
North Platte, NE | Reviewed on May 18, 2022
Julia had a prolonged duty with our trip planning due to the Covid shutdown of the travel industry in 2020. She would be in contact with us multiple times in 2020, 2021 and finally ,in 2022 ,Norway was open to us to travel there. Julia, along with Sonia’s assistance, reorganized our travel itinerary and got our needs met. We had one hotel glitch on our trip but Sonia was quick to respond and mediated on our behalf. By days end the problem was resolved.
The hotels Julia selected for us were...
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Julia had a prolonged duty with our trip planning due to the Covid shutdown of the travel industry in 2020. She would be in contact with us multiple times in 2020, 2021 and finally ,in 2022 ,Norway was open to us to travel there. Julia, along with Sonia’s assistance, reorganized our travel itinerary and got our needs met. We had one hotel glitch on our trip but Sonia was quick to respond and mediated on our behalf. By days end the problem was resolved.
The hotels Julia selected for us were very good to great and I must say Hotel Bondeheimen in Oslo and Hotel 1904 in Alesund are great boutique hotels. All of the selected hotels included breakfast which really helps manage your food costs and all offered good to very good quality food.
Julia arranged for my desired destinations to include train, automobile and ship travel. We covered a lot of area in southern Norway and feel like we got our money’s worth from the skillful organization of our travel itinerary.
We heartily endorse Julia and Sophia to anyone wanting to plan a trip to Norway.

Hotel Reviews
Hotell Bondeheimen
Oslo

I consider this establishment a boutique hotel because it has skillfully merged modern design with a once formal Victorian building. It has a lot of character so it’s not a pattern you typically see with chain hotels. The staff were all cordial and professional in our daily interactions. They were also very fluent in English which is great since I know about 20 Norwegian words. This hotel had the best breakfast out of the five accommodations we booked with. A very large variety of foods, great quality and very nice dining area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ålesund
Ålesund

What a gorgeous property, perhaps my all- time favorite. Again a modern merger with a regal old hotel building. So tasteful in design and comfort.

Authenticity & Character
Location
Staff
Our experience was great, the staff was engaging and helpful without being prompted.
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on May 30, 2022

Hi Larry, I am so happy for you and your family, that traveling was finally possible and that you had a great time in Norway!
I wish you all the best!
Julia

Amanda, Mads, Raj & team are the best.
Nepal | Apr 27 - May 12, 2022

Derek
Derek E.
Cambodia | Reviewed on May 18, 2022
Amanda, Mads, Raj & team are the best. Read more

Amanda, Mads, Raj & team are the best.

Hotel Review
Everest Summit Lodge, Lukla

Skeleton staff were friendly, we think, it was tough to tell.

Local specialist: Amanda Delecca

Amanda, Mads, Raj & team are the best.
Nepal | May 3 - May 12, 2022

Derek
Derek E.
Cambodia | Reviewed on May 18, 2022
Amanda, Mads, Raj & team are the best. Read more

Amanda, Mads, Raj & team are the best.

Hotel Review
The Pavilions Himalayas Lake View
Pokhara
Local specialist: Amanda Delecca

What a fantastic way to experience Colombia!
Colombia | Mar 28 - Apr 9, 2022

Ross
Ross V.
Australia | Reviewed on May 18, 2022
This was my first experience with Kimkim. I was honestly blown away by the level of detail in the planning of the itinerary and the level of customisation available. Michael and his team went above and beyond to maintain a channel of communication and provide constant updates and information, at every stage of the trip. If I had any questions or issues, Michael was more than happy to assist- he even checked the entry requirements for the USA before I left Colombia and organised a nurse to... Read more

This was my first experience with Kimkim. I was honestly blown away by the level of detail in the planning of the itinerary and the level of customisation available. Michael and his team went above and beyond to maintain a channel of communication and provide constant updates and information, at every stage of the trip. If I had any questions or issues, Michael was more than happy to assist- he even checked the entry requirements for the USA before I left Colombia and organised a nurse to come to my hotel to collect a PCR swab.
The highlights of my trip were visiting an organic Coffee farm in Medellin (Observatorio Agroecologico El Cafetal), hiking through Tayrona National park with a very knowledgeable guide and staying at Villa Maria and doing a historical biking tour in Cartagena with Tavo Reyes. I couldn't fault even fault the drivers - everybody was very friendly and accommodating and helped make this trip a memorable experience. Thank you so much :)

Hotel Review
Villa Maria Tayrona, a Kali Hotels
Los Naranjos

This is a beautiful, secluded hotel in the Tayrona National Park area. The staff were extremely friendly and went above and beyond to help with any issues or questions. I had difficulty booking a flight on my iPad and reception staff went out of their way to let me use their computer. It's little things like this that make a huge difference. The cabin itself was beautiful and clean, nestled within the jungle. The hammock was a nice touch! The food from the restaurant was also very tasty. I also loved seeing the resident Macaw interact with the guests. The hotel grounds were also beautifully maintained and there was a private beach located a short walk from the main area.

Authenticity & Character
Location
Secluded
Staff
Extremely friendly and welcoming
Cleanliness & Comfort
Activity Review
Coffee-Culture Tour
Coffee-Culture Tour
Medellín

This was an awesome experience. The coffee farm was a small, organic, family run farm on the outskirts of Medellin (around the Envigado area). The owner himself conducted the tour and greeted us with cake and freshly brewed cups of locally grown coffee. It was very interesting hearing about the coffee production process, as well as the impact of covid and recent weather events on global production. As a consumer of coffee from a Western country, we often don't consider or understand all of the hard work that goes into growing the trees, harvesting the fruit and processing the beans. We even had the opportunity to plant our own coffee plant seedlings. A very educational experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on May 18, 2022

Hi Ross,

these are fabulous words from you! The whole Chaska Tours team was very happy to hear that you had such a great experience in the magical country of Colombia. It was our pleasure to accompany you on your trip and support you through everything! I'm glad you enjoyed the coffee farm in Medellín and had such a good experience with the hotels, guides and drivers.

Thank you very much for all your comments.

Sunny greetings from San Agustín,
Michael

P.S. Super cool photos by the way!

We loved visiting Nepal!
Nepal | Apr 29 - May 10, 2022

K
Katherine C.
Carmel, IN | Reviewed on May 17, 2022
We enjoyed everything about our first trip to Nepal! Actually, my husband had been to Nepal on business, but this was his first trip where he was able to mix business with pleasure. Kimkim, Himalayan Trails, and Amanda helped us from our first thought of "We want to see Nepal" to the finished product. We toured Kathmandu and its UNESCO heritage sites with our wonderful guide, Pratikshya; we trekked the area surrounding Pokhara with expert trekking guide Naresh; we toured Chitwan National... Read more

We enjoyed everything about our first trip to Nepal! Actually, my husband had been to Nepal on business, but this was his first trip where he was able to mix business with pleasure. Kimkim, Himalayan Trails, and Amanda helped us from our first thought of "We want to see Nepal" to the finished product. We toured Kathmandu and its UNESCO heritage sites with our wonderful guide, Pratikshya; we trekked the area surrounding Pokhara with expert trekking guide Naresh; we toured Chitwan National Park with the folks at Jungle Villa. Himalayan Trails took care of us always, arranging our transfers, tours, hotels, flights, Covid tests, etc. We highly recommend using their expertise to plan your trip to Nepal. Some of our highlights and favorites: we loved our 'luxury lodges' on our trek with happy hour, delicious farm-to-table cooking, and comfortable rooms - a great complement to the fabulous Nepali mountain scenery and the welcoming nature of the Gurung people (hint: prepare physically for your Nepal trek - it's more strenuous than most hiking in the USA). It was wonderful to visit Chitwan National park and the Tharu people; we saw rhinoceros, small animals, and birds (the tour on the previous day saw sloth bear). And, of course, Kathmandu is a treat - a mix of history, art, culture, religion with so much to see and do. All in all, we had a wonderful experience thanks to Amanda, our guides, and the lovely people of Nepal.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Jun 03, 2022

Thanks for your 5 star review Kathy, I'm so glad your trip finally worked out, even with 2 covid years in between and it was great to meet you both in Kathmandu! You're quite right that 'Himalayan easy' trekking is different to 'easy' in other places - there proportions of the terrain here always has challenges.

Thanks for being wonderful guests!

Cheers,
Amanda

3 cities Colombia
Colombia | May 2 - May 9, 2022

S
Sam H.
United Kingdom | Reviewed on May 17, 2022
Thoroughly enjoyed the trip, everything was planned perfectly and Michael was more then accommodating for any last minute alterations that we had. Read more

Thoroughly enjoyed the trip, everything was planned perfectly and Michael was more then accommodating for any last minute alterations that we had.

Hotel Review
BH Bicentenario
Bogotá
Authenticity & Character
No
Location
Staff
Cleanliness & Comfort
Activity Review
Bogotá Walking Tour
Bogotá Walking Tour
Bogotá

Our tour guide luis was awesome

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on May 17, 2022

Hi Sam,
thanks for your travel report.

It was a pleasure to be able to customize your trip even on short notice during the trip.
We hope you have great memories of the beautiful country and we are looking forward to your next visit!

Best,
Michael

A first-class experience with friends!
Greece | Apr 25 - May 10, 2022

Renee
Renee M.
Wailuku, HI | Reviewed on May 17, 2022
A first-class experience! Our specialist, Dimitris, created an island-hopping trip to Paros, Naxos, and Santorini that more than met our expectations. After a long flight that arrived after midnight, the arranged transportation to the Electra Hotel was really appreciated. Dimitris’ selection of this first hotel was amazing - waking up to find the view of the Acropolis while enjoying breakfast on the balcony and the short walk to see the changing of the guards at the Greece Parliament were... Read more

A first-class experience! Our specialist, Dimitris, created an island-hopping trip to Paros, Naxos, and Santorini that more than met our expectations. After a long flight that arrived after midnight, the arranged transportation to the Electra Hotel was really appreciated. Dimitris’ selection of this first hotel was amazing - waking up to find the view of the Acropolis while enjoying breakfast on the balcony and the short walk to see the changing of the guards at the Greece Parliament were unexpected experiences since we were in Athens a brief time.
Having Dimitris organize the airline, ferry and transfer arrangements within Greece made an incredible stress-free difference from self-planning. He arranged the perfect combination of free days with suggested activities as well as planned experiences on each island. We hiked with Chris from Paros Hikes along the Byzantine Way, chatting about history and plant life. The hike with Thanos in Santorini took us along the caldera, getting amazing views, photos, and the best restaurant reservation. In Naxos, we wandered with Kyriaki thru the old town castle area, tasting wonderful local food. Kyriaki went out of her way to buy and deliver tomato jam to our hotel the following day! The wine tasting at modern Estate Argyros in Santorini was informative and paired with delicious bites. All of those were top-notch. Poor weather conditions prevented the all-day catamaran cruise in Naxos, which was disappointing. However, the cooler weather resulted in renting cars and exploring parts of the islands we may not have otherwise seen. Car rental was easily arranged through our hotels and reasonably priced.
A special note about our hotels: We requested hotels with a balcony for down time which all had. In addition to the Electra Hotel, we especially enjoyed the boutique Hotel Iris in Paros and the Saint Vlassis Hotel in Naxos. Both were in a walkable location to restaurants and shopping. We experienced the wonderful Greek hospitality and as we left, we felt we were leaving new friends behind. We would have enjoyed the Santo Miramare Resort on Santorini more if the weather had been warmer. Its location is close to the beach and numerous restaurants. Returning to Athens, the Vouliagmeni Athenian Riviera hotel was walkable to the beach. The receptionist arranged for necessary travel Covid tests at a nearby clinic, convenient and inexpensive.
A special note to Dimitris: we appreciated the phone calls when our catamaran cruise cancelled and when we misunderstood the winery location.
This 16-day Greek trip enriched with culture, history and food is one we will never forget. We highly recommend KimKim and Dimitris for your adventures in Greece!

Hotel Reviews
The Saint Vlassis Hotel
Naxos Town

Welcoming and helpful staff. Breakfast was amazing with local foods to try each morning.

Tips for future travelers

Location is a bit of a walk to the village center though we did it every day.

Authenticity & Character
Wonderful Greek hospitality!
Location
It was a bit outside of the main town but close enough to walk to restaurants and shopping.
Staff
Extremely helpful. They arranged car rental, laundry service, pizza delivery as well as great day trip recommendations.
Cleanliness & Comfort
Very comfortable and clean.
Iris Boutique Hotel Paros
Naousa

Great location to walk (though lots of steps) to the town. Anastasia was an amazing host and soon felt as a friend. Comfortable accommodations and traditional breakfast.

Tips for future travelers

Need to be able to walk the stairs going down to the village.

Authenticity & Character
Hotel was passed down (enjoyed the family photos and beach touches).
Location
It worked for us though would be difficult for travelers with mobility issues.
Staff
Welcoming staff. Great restaurant recommendations.
Cleanliness & Comfort
No complaints! Comfortable and clean.
Santo Miramare Resort
Santorini

This is a resort and not a "hotel". Nice pools and close to the beach and restaurants. Good breakfast and pool bar. Reception poorly staffed with too few and inexperienced individuals. Too few pool chairs as they were claimed just after breakfast though not necessarily occupied.

Tips for future travelers

Stairs to most rooms. Don't expect to hang by the pool.

Athenian Riviera
Vouliagmeni

A rental car would be best if staying here as a tourist. Beach is very close as well as restaurants. In a more neighborhood area. Beautiful classic hotel.

Electra Metropolis
Athens

Welcoming staff, great location, delicious breakfast with amazing view!

Tips for future travelers

Close to the Parliament and park. Late night restaurant/bar is close. Good shopping & wandering.

Authenticity & Character
Classic hotel
Location
View from breakfast. Walkable area. Food available nearby.
Staff
We were directed after midnight to a local "watering hole" that was open to wind down after our long flight.
Cleanliness & Comfort
It met our over-night needs.
Local specialist: Dimitris Zografos

Mixed Iceland Review
Iceland | May 9 - May 15, 2022

E
Erica R.
Jacksonville, FL | Reviewed on May 17, 2022
Throughout the process of being assigned to Othman at the start of our use of KimKim, we had difficulty understanding what he was doing or saying. It should have been a sign for us to back out of using KimKim.
Othman carried out a plan for us that seemed to ignore some things that were most important to us and seemed scripted and geared toward his personal favorite things to tell tourists to see.
The first example of "The Othman Scripts" was his "Welcome to Reykjavík" and "So happy you...
Read more

Throughout the process of being assigned to Othman at the start of our use of KimKim, we had difficulty understanding what he was doing or saying. It should have been a sign for us to back out of using KimKim.
Othman carried out a plan for us that seemed to ignore some things that were most important to us and seemed scripted and geared toward his personal favorite things to tell tourists to see.
The first example of "The Othman Scripts" was his "Welcome to Reykjavík" and "So happy you enjoyed your day" message, which he posted about 4 weeks before we landed, and it was written for travelers who arrive early AM, not late PM (we arrived at 9:00 PM/21:00)- so his message was off-putting and irrelevant.
Our itinerary seemed to have been pre-written from other travelers' itineraries and often included places we had no interest in seeing and Othman often placed our personal stated goals into his "alternative ideas"- "if you have time" section.
Upon de-boarding and making our way to the transport service, our itinerary listed one company and our voucher listed another. Our voucher said drop-off at hotel and the actual drop off was at a church. Not that walking at 10:00 PM at night in Reykjavík is too dark as they days are long and we easily got to our self-booked hotel which was so charming and clean.
We were assigned to EuroCar for our vehicle and were assigne a similar model at the airport the evening of day 2. We spent several hours the next day driving to one of their stations in Akureyri and waiting as they located a SIM card and black box so we had wifi connection for our driving directions. (One has a 50-50 chance of dealing with a friendly hospitality specialists or a rude hospitality specialists in Iceland.) As never-been-to-Iceland-before tourists, we definitely got our first dose of rude hospitality at EuropCar in Akureyri. The initial male we experienced (after several minutes of ignoring our presence and then assisting a male customer who walking in after us) kept asking us to produce a black case from our vehicle which of course we did not have and was the reason we were there to begin with. Luckily the female who rented us the car at the airport arrived at this station and began to help us obtain the missing SIM card and routing case. After about an hour, a new SIM card was successfully activated. And we finally began our sight-seeing for the day.
Driving times did not seem to factor into Othman's planning so there was no way to both experience his suggestions and our personal interests (which were too-often listed as "alternative sites"). By day 3 we knew to research our personal interests and then focus on what mattered to us (what attracted us to Iceland in the first place).
Any tour that had issues due to weather was fine with us. On day 4 our Geothermal Spa tour was unpleasant because the hospitality experts there are rude. Othman did not think to add towels to our tour package and he did not warn us to bring towels from our hotel. So the hospitality staff took pleasure is insulting us for not knowing that our "basic tour" did not include a way to dry off. By this time in our tour, it was becoming clear that had we done everything ourselves, and not relied on KimKim's "self-guided tour", we would have had a smoother experience all the way around. Everything that we had booked ourselves was splendid, things that Othman booked were often incorrect or chaotic or poorly thought-out. Although in retrospect one of Othman's or KimKim's scripts may have said "make sure you follow Covid policies", it was not mentioned during our stay, nor were we reminded to check on need for Covid testing before going to the airport. It would have been a nice and helpful touch for KimKim/Othman to just check in on us and try to save us money and time by telling us about the Covid testing site on the way to the airport. Spending extra money and time on cabs and testing right before our departure after a less than stellar KimKim experience was not appreciated. We are happy we came and saw Iceland. We are not happy we were assigned to Othman or that we used KimKim.

Hotel Reviews
Húsavík Cape Hotel
Husavik

The two owners have been running this hotel for about three weeks. They are passionate about their unique gallery (Eurovision-themed) and this was an interesting, quirky, and fun bonus. The rooms was clean, the staff was friendly. The current cooks are from Naples so the pizza and tiramisu was delicious. The breakfast was the weak point. No yogurt (a specialty of Iceland), no hot food. Bread, meh. Cucumbers fresh and delicious. Heinrich was quick to honor local restaurants and gave an excellent recommendation for dinner. We are "foodies" and the suggested restaurant was a Win.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odinsve
Reykjavik

We booked this hotel ourselves and it was charming, clean, well-situated for sight-seeing and had super friendly staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sveinbjarnargerdi
Svalbarðsstrandarhreppur

Although rooms are rustic, they are clean and get the job done. The food here was the best of all hotels booked by KimKim. The staff is generous and kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Although rooms are rustic, they are clean and get the job done. The food here was the best of all hotels booked by KimKim. The staff is generous and kind.
Grand Hotel Reykjavik
Reykjavik

We booked this hotel ourselves and it is a great find. Loved the gym, restaurant, locations was good good. Free parking was a Plus. Friendly staff and waiters. Delicious cuisine in the restaurant. One weird thing which we tried to fix ourselves. The air-draft beneath the door to the hallway is quite loud- like a continuous running loud vacuum. We placed a towel there to dampen the sound so we could sleep. It worked well-enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Laugarbakki

Food was nice. Staff very friendly and helpful. Rooms were very modern, minimalist, and clean. Very updated and pretty. Horses, ponies nearby and swing set for children. Outdoor hot tubs were popular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

The pools themselves were pretty and did overlook the ocean with land between the two. Of course it was snowing the day we were there so visibility was limited and our heads were exposed to the snow and cold as we did not have hair/head covers. Water was warm and relaxing from the shoulders down.

Quality of Experience
Guides, Drivers and Staff
Friendliness, understanding that travelers using a travel company are not made aware of details odf what's included in the package purchased by the tour company.
Skutustadagigar Pseudocraters
Skutustadagigar Pseudocraters
Lake Mývatn

Cold snowy day. Not much to remember.

Quality of Experience
Blue Lagoon
Iceland

The lagoon is very pretty and the hospitality staff were informative and friendly. A towel, silica face mask, and drink were included with the experience which was appreciated.

Quality of Experience
Guides, Drivers and Staff
self transport
Local specialist: Othman A

Plitvice Lakes/Zadar, Croatia
Croatia | May 22 - May 27, 2022

Judy
Judy T.
Saint George, UT | Reviewed on May 17, 2022

Robert arranged a perfect 2-day introduction to Croatia. We are looking forward to continuing our adventure next week. Bruno, our excellent guide and driver, gave us amazing experience at Plitvice Lakes and Zadar. His knowledge of and passion for his country was evident and inspiring.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 18, 2022

Hi Judy,
Thank you for nice feedback.
Happy to hear start of your trip went good, and that you had good experience.
Looking forward to showing you more.
Best
Robi

An Extraordinary Trip to Portugal
Portugal | Apr 20 - May 1, 2022

B
Brigette B.
Chicago, IL | Reviewed on May 17, 2022
First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans. The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely... Read more

First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.

The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely knowledgeable about the various parts of Portugal that we visited and each one made our experience a true five-star delight: Porto (Sergio, Pedro), Douro Valley (Nelson), Aveiro (Marta), Coimbra (Marta), Tomar (Marta), Lisbon (Marta), Sintra (Nuno), Cascais (Nuno), Evora (Miguel), and other various locations in the Alentejo Region (Miguel, Joanna) and the Algarve (Pedro).

The hotel accommodations that Karin arranged were beyond expectation. The beauty and quaintness of Infante Sagres Hotel in Porto made us feel like we stepped back in history. Corpo Santo Hotel in Lisbon enveloped us in a part of history pampered by the staff and remarkable amenities. The M’ar de ar Aqueduto in Evora was classic and serene offering an exceptional gastronomy experience. The Tivoli Carvoeiro Algarve Resort was a beautiful, ocean paradise.

Special shout out to Marta for taking us to several quaint cafes off the beaten path that were special to her.

Karin was accessible throughout our trip. Her messages were timely and she assisted us with restaurant reservations on a number of occasions. She made us feel like VIPs. We are already talking about our next trip, and we will definitely want Karin to be our point person. We are also highly recommending kimkim, Espiritu Travel, and Karin to family, friends, and coworkers.

Obrigada!!!

Hotel Reviews
Infante Sagres
Porto

The beauty and quaintness of Infante Sagres made us feel like we stepped back in history. Excellent breakfast and very lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'ar de Ar Aqueduto
Évora

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'ar de Ar Aqueduto
Évora

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Embarking on our first full day in Portugal we met our lovely guide, Pedro, and immediately delved into Porto’s history through a walking tour. Pedro was warm and patient, adjusting the pace of our tour as necessary to help accommodate the elderly. He was extremely knowledgeable about Porto’s history, and he answered all of our questions along the way. Engaging in conversation was a breeze and very insightful. We truly felt Pedro went above and beyond. We highly recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Foodie Experience
Porto Foodie Experience
Porto

Shortly after arriving to Portugal, we met with Sergio for a walking culinary experience. Sergio was very personable and knowledgeable about Portuguese cuisine (cod, sardines, traditional dishes, and pastries) and wine. Sergio guided us through the city center experiencing great dishes, cafes, and restaurants along the way, then he led us off the beaten path to experience more local treasures. This tour was an excellent way to begin our Porto experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our excursion to Sintra and Cascais with our amazing guide, Nuno, was pretty magical. The Quinta da Regaleira that we visited in Sintra was like something out of a fanciful novel. Every bit of it was picturesque and at the risk of sounding corny, exploring the grounds was full of wonder. Nuno then took us to Restaurante da Adraga, the best beach-side, seafood restaurant we’ve ever been to. The food, wine, dessert, and service were top notch. After lunch, Nuno made sure we had an opportunity to visit and enjoy the shops and sights of Cascais. To top off our experience, this particular day was Freedom Day. Sharing in that moment with Nuno was a heart-warming experience. We feel blessed to have such wonderful and vivid memories of this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer  {{start_location}} to {{end_location}}, via Beautiful Tomar
Private Transfer {{start_location}} to {{end_location}}, via Beautiful Tomar
Portugal

If you have a curiosity or enthusiasm for the Middle Ages, Tomar is a place that transports you to the period of the Knights Templar. Here, in Tomar, we visited the Castle of the Knights Templar. This site is an architectural marvel, and we were graciously allowed time to really take in the expanse of the castle and its grounds. Moments were powerful, serene, and haunting. A must-see for any history buff!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Aveiro with Tuk-Tuk & Boat Tour
Guided Visit of Aveiro with Tuk-Tuk & Boat Tour
Portugal

The day in Aveiro and Costa Nova with Marta was a treat! Marta is an incredibly knowledgeable guide with a well-rounded repertoire of places to visit and things to try. First, we spent the morning and early afternoon touring Aveiro, learning about the city’s large array of Art Nouveau buildings as well as its history as a once, major exporter of sea salts. We viewed the active salt flats via tuk-tuk and visited local shops by foot to collect a variety of local salts, canned fish, and egg yolk treats. Perfect for culinary aficionados or home cooks! We also enjoyed a boat tour on the canals of Aveiro where we learned that many of the guides are indeed local fishermen. It was a charming city. After Aveiro, Marta took us to dine in another town called Costa Nova. Here we enjoyed a fresh and delicious seafood lunch at Canastra do Fidalgo. Conversation with Marta was intriguing. We felt like we understood Portugal and way-of-life in the country much more holistically through her insights.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Lisbon

Now into the wild: the safari cork tour was a quiet diversion from our city excursions, as we made our journey south to the Alentejo Region. Our safari’s guide, Joanna, was both personable and quite knowledgeable about the lands that produced cork and wine. Always interested in understanding origination, production, and distribution, our visit to a cork factory after our safari tour was appreciated. One of us is now happily awaiting a unique piece of cork furniture directly from Cortiçarte. Our primary guide in Alentejo/Evora was Miguel. Miguel was outstanding! He truly went above and beyond to maximize our experiences in the region with care, consideration, and kindness. Amongst the most enjoyable of the experiences that we shared in the Alentejo was our visit to the small olive orchard, the Monte da Oliveira Velha estate, where Amor é Cego is produced. There, our hosts João and family warmly greeted us and shared the history of the estate before welcoming us to their table for an olive oil tasting and lunch. This experience was truly special.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer Hotel to Hotel
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon
Get to Know Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Private Transfer Évora to Lisbon Airport
Évora
Quality of Experience
Guides, Drivers and Staff
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

There was no better way to end an amazing trip to Portugal than with an Algarve sunset experience guided by Pedro! Pedro was very personable, courteous, and possessed a wealth of knowledge of the Algarve. En route to St. Vincent Cape of Sagres via a 4WD jeep, Pedro took us to see some of the most picturesque views of beaches and breathtaking landscapes, particularly Cordoama Viewpoint! Pedro planned our experience perfectly giving us plenty of time to take in these views along the way. Our trip concluded at St. Vincent Cape of Sagres where we witnessed the most captivating sunset while enjoying great wine and bread with chorizo.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Our day started with meeting our incredible tour guide, Nelson, who guided us on our day excursion to Douro Valley. He filled us with the history of Douro Valley; Portuguese history and culture; and, insight on the vineyards' planting, harvesting, and production. One of the highlights of our tour was our lunch at Toca da Raposa, a quaint, family-owned restaurant that featured an excellent menu and wine selection. The wine tasting at Quinta da Pacheca was a charming experience, which we thoroughly enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on May 18, 2022

Brigette & family, this review leaves me almost leaves me without words. It truly was a pleasure working with you and your family to create this fantastic trip Thank you so much for taking this much time to give reviews not only for the overall trip but all the services we don't often get this complete review. I will be forwarding this message to all the guides you had during your trip. I hope to help you great another amazing trip in the future. Warmest and sincerest regards, Karin :-)

A Trip That Lived Up To the Expectations & More!!!!
Italy | Apr 27 - May 10, 2022

R
Richard S.
Highlands Ranch, CO | Reviewed on May 17, 2022
Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at... Read more

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at the Hotel Le Agavi was perfect.   The guided tours, hiking the coast and dinners on the beach capped with a boat small group tour of Capri was just perfect.  Finally a small group cooking class overlooking the town of Sorrento was an excellent way to recover from all the hiking and tours.  Onto Umbria and Tuscany regions,  the magnificent views, wine tasting and visiting the areas of Citta della Pieve and Montepulciano were fascinating .   Our stay at Borgo Dei Conti Resort Relais Chateaux was incedible. Ending with a great stay in Firenze visiting San Gimignano capped off a trip of a lifetime!!   Thanks  Alessandro for pulling this all together and making this trip a perfect memory!! 

Hotel Reviews
Borgo Dei Conti Resort Relais & Chateaux
Perugia

A perfect location to get away! Excellent service a quiet and relaxing atmophere.

Authenticity & Character
Location
out in the country side, beautiful country.
Staff
Excellent xervice, attention to details.
Cleanliness & Comfort
it was perfect!
47 Boutique Hotel
Rome

great location in the center of Rome

Location
center of Rome
Staff
Cleanliness & Comfort
Activity Reviews
LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE
LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE
Rome
CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER
CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER
Positano

The guide was very engaging, friendly and new the area well. All the special spots and even made recommendations to "bet the crowds"

Quality of Experience
Guides, Drivers and Staff
CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT
CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT
Positano

the boat/guide company was excellent. the small group made it very enjoyable

Quality of Experience
Transport
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on May 17, 2022

Ciao Richard, Ciao Ellen,
thank you so much for your kind review!

It was a great pleasure to work with you on the organization of your trip to Italy.
Thank you for choosing us!

A BIG HUG from Italy!

Alessandro

Thank You for an Amazing Trip to Morocco!!
Morocco | Apr 27 - May 6, 2022

G
Girish S.
San Jose, CA | Reviewed on May 17, 2022
I would like to thank Mohamed, Abdellah, and the team at KimKim and Original Travels for their effort in organizing the entire nine day trip my parents and I took in Morocco (we are from California, USA). Faisal, our driver and guide, was especially excellent and went out of his way to take care of my parents and I and catered each leg of the journey towards our preferences and needs. All the day tour guides, including Mohamed, Hanan, and Hashim, were extremely knowledgeable and helpful as... Read more

I would like to thank Mohamed, Abdellah, and the team at KimKim and Original Travels for their effort in organizing the entire nine day trip my parents and I took in Morocco (we are from California, USA). Faisal, our driver and guide, was especially excellent and went out of his way to take care of my parents and I and catered each leg of the journey towards our preferences and needs. All the day tour guides, including Mohamed, Hanan, and Hashim, were extremely knowledgeable and helpful as well. The itinerary was written in detail for us prior to the trip, and the team ensured that we covered whatever essentials of Morocco we could within the timeframe we had. Camping in the Sahara Desert near Merzouga and Fes were our favorite parts! The only downside we experienced was our hotel in Fes which did not have hot water and a lack of advance communication about having to walk far into the medina with quite a few suitcases for one or two of the hotels. This was conveyed to the company, and they went out of their way to make alternative accommodations for us and were prompt in integrating our feedback. They were extremely friendly to interact with, almost like family, with excellent and timely service. I would definitely recommend to all my friends and family. Morocco is a beautiful country with warm, loving people, and we will be back at some point!

Hotel Reviews
Riad Ghita
Fes

Riad Ghita, the people were friendly and breakfast was well-arranged. However, there was no hot water in the room, and we had to go upstairs to shower to receive hot water, which was not a problem for me, but my parents who are older could not climb the stairs and were forced to take cold showers. The faucet and flush were also broken, which is completely unprofessional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Ahmed and staff were absolutely amazing, the tent was extremely comfortable with fantastic amenities! The food was great too! Staying here is a must do for any Morocco trip, I can't wait to be back!

Authenticity & Character
Location
I liked it, but our camel ride was two hours (expected one hour), so would have appreciated to have known that. Otherwise great!
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Beautiful view and hotel! Staff was very nice and they went out of their way to ensure that we were comfortable and made food according to our dietary restrictions. 100% recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

We didn't know that the hotel was far from the street, but otherwise the food was excellent and amenities were sufficient!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great experience, higher up the stairs so may be harder for older travelers
Activity Reviews
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

So much fun!! Must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Mohamed was an excellent guide, very informative tour with plenty of knowledge about Moroccan history.

Quality of Experience
Guides, Drivers and Staff
Transport
Dine with a local family
Dine with a local family
Morocco

The host family was so sweet, treating us as if we were part of their family. They made so much food, that I wish we had the stomach to fit everything! The Moroccan clothing with music and dance was a lot of fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Fantastic experience! The only thing was the camel ride was two hours nonstop, which was difficult for my mom who is older and we were under the impression that it was one hour. Would have appreciated communication on that but otherwise it was the experience of a lifetime and highly recommend that anybody coming to Morocco does not miss this!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was amazing, she was very knowledgeable regarding the history of Marrakech and the riad, and helped us in depth as we navigated bargaining in the souks. Highly recommend her for your Marrakech tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on May 17, 2022
Hi Girish, Thank you for devoting some time to leave us such a valuable feedback. We are thrilled to learn that you enjoyed your trip in Morocco and had unforgettable moments with your family. Our country always opens its arms to guests like you to explore its hidden gems and uncover its fabulous sceneries. Sorry for the inconvenience in your accommodation in Fes; we recommended this hotel for many years and it's the first time to have a negative comment on it. We will take a close look... Read more

Hi Girish,

Thank you for devoting some time to leave us such a valuable feedback.

We are thrilled to learn that you enjoyed your trip in Morocco and had unforgettable moments with your family. Our country always opens its arms to guests like you to explore its hidden gems and uncover its fabulous sceneries.

Sorry for the inconvenience in your accommodation in Fes; we recommended this hotel for many years and it's the first time to have a negative comment on it. We will take a close look to know the reason behind this inconvenience and avoid any similar situation in the future. We really value your comments as they help us continue to improve on the aspects that matter most to our guests.

Thank you again for your review and looking forward to having you again in our country.

Best,
Mohamed

An amazing trip
Peru | May 5 - May 14, 2022

B
Britt S.
Burlington, VT | Reviewed on May 16, 2022
We had such an amazing trip to Peru, thanks to KimKim. Our local specialist, Liz, listened to our preferences to build a memorable itinerary. We had a great mix of food/culture and adventure, between Lima, Huacachinca, Cusco, and Machu Picchu. On the trip itself all of the guides were very friendly and knowledgeable and provided private tours that felt very special. Our trip required a lot of logistics (I.e., many vans, buses, trains, and planes), and each transfer felt seamless and safe.... Read more

We had such an amazing trip to Peru, thanks to KimKim. Our local specialist, Liz, listened to our preferences to build a memorable itinerary. We had a great mix of food/culture and adventure, between Lima, Huacachinca, Cusco, and Machu Picchu. On the trip itself all of the guides were very friendly and knowledgeable and provided private tours that felt very special. Our trip required a lot of logistics (I.e., many vans, buses, trains, and planes), and each transfer felt seamless and safe. Highly recommend!

Hotel Review
El Mapi by Inkaterra
Cusco

Very cool and unique vibe with great food and drinks.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Explore Machu Picchu & Return to Cusco
Explore Machu Picchu & Return to Cusco
Peru
Private Peruvian Food Tour in Artsy Barranco
Private Peruvian Food Tour in Artsy Barranco
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Huacachina Adventure: Buggies & Sand Boarding
Shared Huacachina Adventure: Buggies & Sand Boarding
Huacachina
Quality of Experience
Guides, Drivers and Staff
Transport
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Peru
Quality of Experience
Pisac & Ollantaytambo were gorgeous, but our guide did not seem very knowledgeable so we missed out on all the history and other information that would have brought it all to life.
Food
Guides, Drivers and Staff
Transport
Shared Ziplining & Via Ferrata in The Sacred Valley
Shared Ziplining & Via Ferrata in The Sacred Valley
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Danny was great!
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 16, 2022

Hi Britt,
It`s really moving to read your review, I`ll share this with all our guides and team. I am thrilled to know this trip was memorable for you.
I wish you all the best in the future, please feel free to contact me in the future if needed.
Best regards.
Liz.

Thank you Andrea!!
Italy | May 7 - May 15, 2022

M
Maddie H.
Manhattan, NY | Reviewed on May 16, 2022
We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places. We absolutely recommend Andrea and any (or all) of the places we went in... Read more

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in Italy!

Hotel Review
Podere Brizio
Montalcino

Podere Brizio is a peaceful and wonderful place to stay near Montalcino. We loved everything about it and can't recommend it enough.

Tips for future travelers

No, just enjoy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 16, 2022

Thank you very much Maddie! We are extremely happy you a had a great time in Italy.
We love travelling and we love hunting for unique places that we can share with travelers from around the world.
All the best and ... a presto.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.