Kimkim Trip Reviews

4.8
Based on 18,775 ratings
Read 18,775 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We inherited this trip from a family member w...
Norway | Feb 12 - Feb 19, 2023

Amy
Amy G.
Lafayette, CA | Reviewed on Feb 20, 2023

We inherited this trip from a family member who did the initial planning. Im sure that part of the process was great. Once we were on the ground in norway, we found our specialists unresponsive, and we repeatedly ran into problems because none of the destinations had us in their systems, we were not sent transit tickets that had been prepaid… most of our requests for info or assistance were completely ignored.

Local specialist: Ezdi Trejo

Great extended family trip
Cambodia | Feb 5 - Feb 15, 2023

S
Shayla M.
Canada | Reviewed on Feb 20, 2023
Steve managed to organize a short family trip for us down to Cambodia that was a trip of a lifetime. He was able to answer questions from each family member, at all times of the day, helping us prepare for the trip (from currency, to clothing, to flight recommendations). While we were there, he always made sure we were well taken care of, checking in on us and even went above to help with delayed baggage.
Regarding the trip itself, he managed to find a way for us to learn about the...
Read more

Steve managed to organize a short family trip for us down to Cambodia that was a trip of a lifetime. He was able to answer questions from each family member, at all times of the day, helping us prepare for the trip (from currency, to clothing, to flight recommendations). While we were there, he always made sure we were well taken care of, checking in on us and even went above to help with delayed baggage.
Regarding the trip itself, he managed to find a way for us to learn about the Cambodian history (the Khmer Rouge & S21 were very humbling to learn about), experience and understand the Cambodian culture today (the cyclo tour was such a fun experience), and enjoy the beautiful scenery around the Angkorian temples.
I appreciated that most of what we did, involved supporting the locals. Be it via Jaan Bai (delicious food), the Phare Ponleu Selpak (those kids had SO MUCH POSITIVE ENERGY), or even Tonle Sap (seeing the entire community drying the fish was really fascinating).
Sarrun as our guide was also amazing. Cambodia has very little English speaking, and he was able to help teach us the basics of Khmer language, help us on the day trips (reserving a spot for us to see the bats, buy us the local hacky sacks that we loved seeing people play with, communicate with the driver(s), etc). He also was great at helping us understand how much to expect for a TukTuk ride for our free nights, and how safe it would be during the night.
One thing to mention, if you do not know humidity, be prepared for lots of humid days, and pack accordingly!

Hotel Reviews
Poulo Wai Hotel and Apartment
Phnom Penh

Perfect walking distance to the market, and great street food just outside. The hotel itself did the trick, and had a great selection for breakfast. The beds were hard (common throughout Cambodia), but the rooms were clean and well air conditioned.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hot water in the showers was hit-and-miss.
The Aviary Hotel
Siem Reap

Clean, and fun rooms / layout. Did the trick, and perfect way to end our trip.

Authenticity & Character
Coming from Maison Wat and seeing different parts of Cambodia, this was definitely more on the touristy side. It was a great way to end the trip, but doesn't highlight the Cambodian culture authentically.
Location
Perfect walking distance to Pub street / local restaurants & the post office.
Staff
Very kind and generous.
Cleanliness & Comfort
Maisons Wat Kor
Battambang

Everyone here was so welcoming. It was the perfect mix of feeling at home, yet being part of the Cambodian culture. The breakfast portions were massive, but delicious. The pool was great to cool down after biking / walking around in the morning.

Authenticity & Character
Location
Slightly out of the town, but still a simple tuktuk drive to / from
Staff
Generous and kind hearted individuals. From the cleaners to the servers, to the owner.
Cleanliness & Comfort
Activity Reviews
Additional airport transfer
Siem Reap

The airport is closer to the hotel than you think. But great to have this additional transfer

Sunrise (and return to hotel for breakfast)
Sunrise (and return to hotel for breakfast)
Siem Reap

I think out of all the temples, this was actually our least favourite. Be prepared for crowds during the sunrise. It is beautiful, but everyone talking and walking around (luckily not in front of the water / temple) takes away from the experience. Walking around Angkor Wat afterwards was still beautiful, but I enjoyed Angkor Thom, Ta Phrom, Banteay Kdei, and Pre Rup more.

Kompong Khleang, life on Tonle Sap Lake
Kompong Khleang, life on Tonle Sap Lake
Siem Reap

Seeing the fish drying / smoking was really cool. It's a nice and pleasant drive / boat ride out. It also is a nice change of pace.

Siem Reap After Dark Nightlife & Foodie Adventure by Vespa (private tour)
Siem Reap After Dark Nightlife & Foodie Adventure by Vespa (private tour)
Siem Reap

This was chaotically, hilariously, fun! It was a fun time, and they definitely are pushing the beers on you. But it was fun.

Ta Phrom (afternoon by remork)
Ta Phrom (afternoon by remork)
Siem Reap

The remork was a great way to get around and get some fresh air. Ta Phrom is a great temple. It was not too busy, and allowed us to take some great photos, but do prepare for some crowds at some of the main photo spots.

Dine with the locals, Ms Chanlon
Dine with the locals, Ms Chanlon
Battambang

It was cool to go to the market, get some of the ingredients, then actually cook those ingredients. The portion sizes are massive, and don't forget with every meal, you will get a massive bowl of rice. Very little english is known, so having a bit of french and the very basics of Khmer helped. The food was delicious, and it was really cool to actually learn to cook the Cambodian way (from cleaning the bananna leaves for the fish amok to mortar & pestle the spices to using the clay pot stove we saw in Ondong Roussey). It was such an amazing experience, and great to then taste our feast at the end. To top it all off, we were allowed to walk the gardens and they were so accomodating. We even asked what a specific fruit was (milk fruit), and they pulled one down for us to try, just because! Such a beautiful and fun experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour in Battambang
Walking tour in Battambang
Battambang

I wish I had more time walking around Battambang. It is such a cool place, and has more of a hip / artsy feel to it.

Phare Ponleu Selpak in Battambang
Phare Ponleu Selpak in Battambang
Battambang

Definitely top 3 items on the trip to Cambodia. The performers had SO MUCH ENERGY throughout. Even if they did a little mess up, they wanted to do it again and everyone (including other cast members) would always cheer them on. It is only an hour, but it was really such a positive experience. Some of the tricks they do is at a level that international buskers strive to complete, so it was really cool to see.

Phnom Sampeau sunset
Phnom Sampeau sunset
Battambang

This is one of the areas, that highlights how helpful a guide is. Sarrun helped us get a truck transportation up the hill. Even though we are a fit family, even we would not be able to walk the mountain in the heat. Also, having a spot saved for us at the bottom to see the bats leave was perfect. This was the first spot we saw the monkeys in Cambodia, and it was a humbling experience understanding the history of what became of the cave during the Khmer Rouge.

Bamboo train ride
Bamboo train ride
Battambang

Going at sunset instead of midday was the best decision made (in terms of weather and the scenery). The sunset was beautiful, and I think it would be even more beautiful during wet season, with the rice paddies being more green. However, the only time I felt bombarded / guilted on this entire trip was at the shops at the end of the ride. You go for about 10min, then you get off and there are a couple little shops. The kids all know how to say they're hungry and are poor, though none look malnourished. The parents also try to push that on you. And the only way for you to leave is back on the train, but the train driver is related to the shop owners, so they are in no rush. This probably would be the first thing I would remove if I were to re-do this trip.

Half day countryside local industries cycling
Half day countryside local industries cycling
Battambang

This was probably my favourite parts of the entire trip. Just learning about different ways the locals cook with rice and make a living was really well done. Biking the roads and enjoying the calmness of the daily living was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Jaan Bai
Dinner at Jaan Bai
Battambang

One of our favourite meals. The shrimp dish was amazing, and so many shrimp! Massive portion sizes.

Food
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{{start_location}} to {{end_location}} via Ondong Rossey
Cambodia

It was really cool to see how the pottery is made, and perfect distance to stretch the legs between Phnom Penh & Battambang.

Tuol Sleng & Killing Fields
Tuol Sleng & Killing Fields
Phnom Penh

This is a MUST on the trip. It is disturbing how recent it was, and the torture that occured, but humbling and helps you appreciate Cambodians that much more. I would have spent more time at S21 over the Royal Palace any day.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch
Lunch
Phnom Penh

Each dish was amazing. The portion sizes are massive, but was delicious. Even if you are not a fan of seafood, it was all delicious.

National Museum & Royal Palace
National Museum & Royal Palace
Phnom Penh

It is a great way to learn about the royalty and their history (quite fascinating and to an extent different than other monarchies). That being said, it was quite long. It could have been done in a shorter amount of time, or almost given free time with no guide so we could do it at our pace.

Afternoon introductory Phnom Penh City Tour
Afternoon introductory Phnom Penh City Tour
Phnom Penh

This was a fun experience and great way to start the trip. At first you are a little nervous being cyclo'd around on the busy roads, but within 2minutes you feel comfortable and at ease throughout.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Feb 21, 2023
Hi Shayla,
Thanks for taking the time to share such detailed comments. It's really helpful.
A couple of points:
Angkor Wat - I was there a few days ago for sunrise. Perhaps 500-800 people total. However, it was relatively quiet and I felt still manageable. However, we are expecting Asian tour groups, especially Chinese, to return before too long. So its going to get a lot busier, and we will probably stop offering sunrise at Angkor Wat to guests, as we did pre-Covid when things were just too...
Read more

Hi Shayla,
Thanks for taking the time to share such detailed comments. It's really helpful.
A couple of points:
Angkor Wat - I was there a few days ago for sunrise. Perhaps 500-800 people total. However, it was relatively quiet and I felt still manageable. However, we are expecting Asian tour groups, especially Chinese, to return before too long. So its going to get a lot busier, and we will probably stop offering sunrise at Angkor Wat to guests, as we did pre-Covid when things were just too busy.
Bamboo train - I haven't visited for a year or more now. Sorry, to hear the families there are being a bit persistent in trying to sell t-shirts etc. They are not rich, but also not poor, and make money from growing crops in the fields. We will ask our guides to be a bit more insistent on them not going over the top with their selling. The ride is still beautiful, and yes, early morning/late afternoon is best as there is no shelter from the sun whilst on the bamboo train.

I'm glad you had a little 'up to you' time to see other temples such as Banyeau Kdei. There are so many more you could explore but others may just get 'templed out'. My personal favourite is Preah Khan, which is a quieter version of Ta Phrom.

Thanks again for travelling with us, and also for all the feedback when I will reread again.
Best regards,
Steve.

My adventure in Vietnam was excellent!!!
Vietnam | Feb 12 - Feb 17, 2023

Diana
Diana M.
Mexico | Reviewed on Feb 20, 2023
My adventure in Vietnam was excellent!!! It was a wonderful experience. Alex was very attentive of everything I needed on my journey. Transportation arrangements were excellent and the quality of the tour guides was also great as they were very knowledgeble guys about Vietnam. I highly recommend Alex for any trip to Vietnam. The Hotel and cruise chosen by Alex were also factastic based on my budget. I will come back for sure with my family to Vietnam. Read more

My adventure in Vietnam was excellent!!! It was a wonderful experience. Alex was very attentive of everything I needed on my journey. Transportation arrangements were excellent and the quality of the tour guides was also great as they were very knowledgeble guys about Vietnam. I highly recommend Alex for any trip to Vietnam. The Hotel and cruise chosen by Alex were also factastic based on my budget. I will come back for sure with my family to Vietnam.

Hotel Reviews
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Very close to all main atractions in the Old Quarter!
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

Excellent experience on this cruise, not only they were very attentive and organized but also the activities were great and the food as well.

Authenticity & Character
Location
Everything was great!
Staff
Cleanliness & Comfort
Activity Reviews
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi

Great Experience to get to know more about Vietnam Culture!

Quality of Experience
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
CODY weas the BEST tour Guide!
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

A MUST in Vietnam! Worth every minute

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Vietnam

The Boat Experience was fantastic as well as the visit to the temples!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

The experiences regarding Tea, Tofu, cycling, Rice wine and Cooking class were awesome!

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

The tour guide was amazing on all recomendations about food! Would not be better. I was very pleased with the attention!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Feb 21, 2023

Dear Diana,
We would like to thank you for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback!
We’re very grateful for customers like you and hope to see you in Vietnam again.
Thank you!
Alex

The trip was fabulous!! The guides and driver...
Ecuador | Feb 10 - Feb 19, 2023

Wendy
Wendy N.
Mantorville, MN | Reviewed on Feb 20, 2023

The trip was fabulous!! The guides and drivers were on time, professional and courteous. No issues, it was seamless!

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Feb 27, 2023

Hi Wendy,

Thanks for your kind words in the review, I am so happy you and Melissa enjoyed this special program I made especially for you. It will be my pleasure to receive your family and friends coming to Ecuador.

Warm hugs from Quito - Ecuador,
Lucía

Great support and responsive trip planning
Patagonia | Jan 29 - Feb 11, 2023

jane
jane k.
Menlo Park, CA | Reviewed on Feb 20, 2023
Our local specialist, Erin and our on the ground advisor, Nara were both great. Communication was excellent and they were both very responsive. This was a big trip for us and we felt well supported by Kim Kim and Ditmar/Walk Patagonia. The app was helpful, and Erin was well-organized and responsive. Nara was a friendly communicator in Puerto Natales and helpful to have as a local orientation. Some feedback - we found the maps for the W not accurate, and we would have preferred... Read more

Our local specialist, Erin and our on the ground advisor, Nara were both great. Communication was excellent and they were both very responsive.

This was a big trip for us and we felt well supported by Kim Kim and Ditmar/Walk Patagonia. The app was helpful, and Erin was well-organized and responsive.

Nara was a friendly communicator in Puerto Natales and helpful to have as a local orientation. Some feedback - we found the maps for the W not accurate, and we would have preferred distances and elevation changes over # of hours for each hike. A special thanks for the "back up" plan if the Lago Grey Navigation got canceled. We were very lucky on our day of departure - calm water in the morning. Crazy wind and rain in the afternoon. We really did not want to hike back to Paine Grande after 1 pm, and we had heard that the catamarans were sold out, even if we got there.

The only negative feedback I would offer is for the cancellation policy. We paid well in advance of our trip, and some of the hotels/excursions had more generous cancelation policies than Kim Kim offered. With so much uncertainty, I would like to suggest Kim Kim offer the same cancelations offered to customers who book directly with hotels/excursions as when we book with Kim Kim

Thank you so much for getting our money back from our hotel in El Chalten. We really appreciate the extra effort.
Hope you guys have a great rest of your summer in Chile.

Hotel Reviews
Hotel Lunajuim
El Chalten

This is a clean hotel in the middle of town. If you want a hotel with more amenities or a view, you need to stay elsewhere. That said, the staff was amazing. When we arrived, our assigned room was very dark and small and the manager found us another room with much more light. Thank you! Also, the staff provided great hiking and transportation information and were very accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine

A well-located hotel right at the trail head of the W trek. The restaurant was good but expensive. The hotel staff was rather unhelpful. Both before planning our trip and while we were at the hotel, they didn't seem to know what was going on. When we had questions about hikes, or the national park, the referred us to the "excursions" desk in another part of the hotel. The people selling excursions would really only help with things they sold, and even at that, didn't provide accurate info. Finally, the hotel was pretty expensive and we thought they would be more helpful, "I don't know the answer, but let me find it for you". was not in their vocabulary. They also Forgot to give us our 1st day box lunch, even though we asked for it, and two times gave us inaccurate bills in the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kosten Aike
El Calafate

Good location, very good breakfast - fresh fruit and veggies!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aquaterra
Natales

Clean, good location, friendly people - great launching off point for our trip to Torres del Paine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley

A heartfelt trip planned by the best in the business!
Colombia | Feb 11 - Feb 18, 2023

Erin
Erin E.
Westfield, NJ | Reviewed on Feb 20, 2023
As a Colombian adoptee meeting her biological mother for the first time, my trip to Colombia was expected to be memorable and extremely special. When beginning to plan the trip, I knew I needed a team who had great knowledge and big hearts as I needed a tour guide who could help translate during my conversation with my biological mother. I came across Kimkim in a google search and read nothing but great reviews so I decided to take a chance on them and I am so glad I did!
Right away...
Read more

As a Colombian adoptee meeting her biological mother for the first time, my trip to Colombia was expected to be memorable and extremely special. When beginning to plan the trip, I knew I needed a team who had great knowledge and big hearts as I needed a tour guide who could help translate during my conversation with my biological mother. I came across Kimkim in a google search and read nothing but great reviews so I decided to take a chance on them and I am so glad I did!
Right away Margartia made me feel welcomed to my home country, which meant so much for me. It was very clear that she had passion for what she does and she showed genuine happiness and excitement in my story and purpose of my trip.
The day my husband I were supposed to leave, there was a hiccup at the airport and we ended up having to leave later, which was about to result in the cancelation of our very anticipated tour of the coffee farm and our stay at La Palma y El Tucan. However, our tour guide Filipe was willing to take us to the coffee farm even though we would arrive around 2am! Without his extremely generous accommodation, we would have missed one of my favorite parts of our trip.
Filipe stayed with my husband and I the remainder of our trip in Bogotá and I’m so thankful he did. Filipe was well versed in all things Bogotá and its beautiful culture. From the 2am arrival on the coffee farm to being a part of one of a life altering moment (meeting my biological mother) Filipe was hands down the best tour guide I could’ve hoped for.
From Bogotá we made our way up the coast to the warm and colorful city of Cartagena. Upon our arrival we were accompanied by Lee who taught us the fascinating history of these beautiful streets. Lee was knowledgeable and made my husband and I laugh plenty.
A few days later we fid a street art tour led by Jorge. His knowledge of the culture and art of the city was incredible. Cartagena’s story is strong and I’m grateful to have heard it.

Margartia and her team at Kimkim were simply the best. Our trip was full of fun activities and we created memories that will last us a life time. We will be next in a Colombia again and will absolutely be in touch with Margartia when that time comes!

Hotel Reviews
La Palma y el Tucán

I LOVED our stay here! The villas offer stunning views of the mountains and the food was phenomenal and fresh. I just want to highlight Nico for a moment here… Nico (and some fun furry friends!) gave us a tour of the coffee farm and we learned SO much about what goes into the delicious I consume daily.. Nico was just a kind soul and his energy was calming and he genuinely wanted to teach us about the farm and their goal for delivering the most delicious organic coffee to Colombia; he was simply amazing. I will never forget my time spent here. 100% would come back for another stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa La Factoria by Faranda Boutique
Cartagena

The location of this hotel was great and is aesthetically pleasing- it’s absolutely beautiful. The bar is fun and I loved the breakfast. There is a beautiful lounge area on the roof where we also got incredibly relaxing massages! Only personal issue I had was the lunch/dinner menu had very little selections for anyone who doesn’t eat sea food which unfortunately is me, so we had no choice than to find food somewhere else every night. One night during our stay, there was someone spackling a wall around 1:00 in the morning which led to my husband and I being woken up to noise outside our door. At some point another hotel guest (who sounded intoxicated) was talking loudly with whoever was working in the hall way, but she moved on after a few minutes. Another night someone was on their phone from 3-4 in the morning outside her door. I was surprised none of the staff asked the person to take their call inside their room or to step outside the hotel to not disturb the other hotel guests, but no one did. I had no choice than to ask the woman myself to please be quiet. Also, the room for some reason got VERY hot in the middle of the night, but was freezing during the day (which wasn’t bad because it was so hot outside). You do not have control over the temperature in your own room, which was not preferable. Lastly, my husband had a very slight altercation with one of the bartenders whom refused to give my husband the correct amount of change and said “tip” when my husband asked for the change back. My husband explained and showed the bartender that he had already placed a tip in the tip jar, but the bartender shrugged and still didn’t not give my husband his change. It was just a rude interaction especially being that they have signs on the bar stating you can tip as little or as much as you please, or not tip at all. It was distasteful. Overall our stay here was pleasant, but I’m not sure it would be #1 choice if we came back to Cartagena.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It would be great if we would control the temperature in the room ourselves. Also, hot water runs out very quickly in the shower.
BOG Hotel
Bogotá

Beautiful hotel in north Bogotá. Staff was attentive and very kind to us during our stay. Hope to stay here again next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Feb 21, 2023

Erin, I am so pleased to see that this trip filled your heart.

Thank you for trusting the team and me.
We were all excited about your visit!
The team in both cities put all their heart and effort into making your return to Colombia special.

As I told you once we are those friends that will take care of you always.

We are waiting for you again and this time with your son, so he can get to know the beautiful country where his mother was born.

A big hug from your second home.
Margarita

A great trip to a gem destination.
Panama | Jan 28 - Feb 9, 2023

J
Jeffrey W.
Ashburn, VA | Reviewed on Feb 20, 2023

The services for our trip were all outstanding. Beginning with Zulmy who put together a trip that was well suited to our interests.

One of the best tour guides was Yesenia Yepez. Her knowledge of local animals and the environment was very impressive.

The other tour guide we'd like to mention is Erick Gonzalez. He was an exceptional young man and a great guide. Making dinner with his family was the highlight of the trip.

Local specialist: Zulmy Revette
Zulmy
Zulmy Revette
Local specialist in Panama | Replied on Feb 27, 2023

I really appreciate your comment Jeffrey. I will send your reviews to Jesenia and Erick!

Thank you for letting me help you with the preparation for this trip to Panama filled with a lot of cultural exchange!

Best,

Zulmy

I was pleasantly surprised how well everythin...
Chile | Jan 23 - Feb 13, 2023

Elena
Elena L.
Huntsville, AL | Reviewed on Feb 20, 2023
I was pleasantly surprised how well everything worked. The people picking us up were always on time and very pleasant.
We had many guides, and they were all very good.
Specifically I remember our guide on Easter Island Emilia. Very knowledgeable and willing to share with us her love of her home island.
I was not very happy when there were non English speakers on the tours: the guides had to speak in both languages, and I don’t think we got the entire story.
Read more

I was pleasantly surprised how well everything worked. The people picking us up were always on time and very pleasant.
We had many guides, and they were all very good.
Specifically I remember our guide on Easter Island Emilia. Very knowledgeable and willing to share with us her love of her home island.
I was not very happy when there were non English speakers on the tours: the guides had to speak in both languages, and I don’t think we got the entire story.

Hotel Review
Holiday Inn Santiago - Airport Terminal
Santiago

Our first stay was better than the second. The first stay was in the newly renovated part and the accommodations were great. Not in the old part of the hotel

Authenticity & Character
Location
Just walk across the street from the international terminal
Staff
The bar service was very poor
Cleanliness & Comfort
Activity Review
Valparaíso & Wine Tour
Valparaíso & Wine Tour
Santiago

Loved the tour, the winery tour and the tour guide

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 21, 2023

Hola Elena, thanks for sharing those beautiful photos! Glad to know the trip was better than you had expected :). Your astro tour/entrance fee refund is in process.
Best always,
Lorena

We had an amazing trip
Vietnam | Feb 12 - Feb 18, 2023

Elizabeth
Elizabeth H.
United Kingdom | Reviewed on Feb 19, 2023

We had an amazing trip (it didn't matter that we had very foggy weather the whole time in Sapa and Fansipan. In particular Mr. Huan was brilliant and completely made our trip 🤩 his love and knowledge for Vietnam, the history and stories he told were so good. Would highly recommend we had a truly fantastic and memorable holiday.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 20, 2023

Dear Elizabeth,

Thank you for taking the time to share your experience with us!

We’re over the moon to hear that you’re happy about your holiday! Especially, Huan is very glad to know you enjoyed the trip. Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. Thank you again for choosing our company and we hope to see you again in your near future trip to South East Asian countries.

Best regards,
Hien

Amazing Trip to Costa Rica
Costa Rica | Feb 10 - Feb 16, 2023

Gale
Gale T.
Burlington, NC | Reviewed on Feb 19, 2023
Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful. We wished that our KimKim specialist had better understood that in our 70s we were not up for... Read more

Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful.

We wished that our KimKim specialist had better understood that in our 70s we were not up for extensive or rigorous hikes. The indications of where to meet for each tour need to be more precise, maybe even including coordinates. We would use KimKim again.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023

Hi Gale, thank you for sharing your feedback on your recent trip and your experience. We are pleased to hear that overall, everything went smoothly and you had a wonderful time. We are glad to know that you enjoyed your tour guides and that they were able t provide you with wonderful experiences. We apologize for any confusion or miscommunication regarding the level of activity of the hikes. We will take your feedback seriously and make sure to improve our communication with our clients regarding the level of activity for each tour. Thank you for sharing, pura vida!

Trip to ChileWe had one of our best vacatio...
Chile | Feb 2 - Feb 13, 2023

Joe
Joe S.
Austin, TX | Reviewed on Feb 19, 2023
Trip to Chile We had one of our best vacations ever thanks to Erin and her team at Kimkim.
Everyone of our airport transfers were waiting for us when we cleared customs and baggage claim and drove us to our destinations giving us good information regarding that region of Chile.
The hotels Erin selected were excellent with nice rooms, good locations for exploring the cities, and great breakfasts.
The activities that were scheduled for us were both challenging and interesting (kayaking,...
Read more

Trip to Chile

We had one of our best vacations ever thanks to Erin and her team at Kimkim.
Everyone of our airport transfers were waiting for us when we cleared customs and baggage claim and drove us to our destinations giving us good information regarding that region of Chile.
The hotels Erin selected were excellent with nice rooms, good locations for exploring the cities, and great breakfasts.
The activities that were scheduled for us were both challenging and interesting (kayaking, hiking in a temperate rain forrest, fishing, and penguin viewing. )
The restaurants in each city that were recommended were all excellent with local seafood, fresh vegetables, and fine wine.

We particularly enjoyed staying at the Matetic La Casona Hotel with its' beautiful rooms, garden areas, excellent restaurant and, of course, the fine wines. It was nice to get out of Santiago with its' warm temperatures and smoke from the recent fires.
We spent a day touring Valparaiso which was quite entertaining with its' fish market, murals, funiculars, and views.
The San Francisco of Chile.

We enjoyed staying in Puerto Varas with the beautiful beach setting, lake, and volcanoes in the background.
Jass was a perfect host with pickup at the airport and kayaking on a fjord. Learning about the fjord, salmon and mussel farms was interesting but the river was so wide and big the actual kayaking was not much fun. Would have preferred a smaller river to learn about the trees, birds, and animals.

The trekking trip to Alerce Andino National Park was interesting but not a high point. Good for training to climb a mountain with all the stairs you have to negotiate. Our guide Marcella has a spider phobia she pontificated on that was the most entertaining part of the hike.

The fishing trip I took with Matthew (?) was the best day of the trip for me. Rowing me down a quiet, beautiful river with large brown trout hungry to grab my lure, identifying multiple water birds, and cooking me a riverside lunch was perfect.
June enjoyed her penguin trip as well.

We dined at the Casa Varas and Brasas restaurants in the evening and found them both excellent.
The frozen piscos and ceviche at Casa Varas and the king crab and baked Alaska dessert at Brasas were highlights.

Puerto Natales was the gateway to Torres del Paine National Park and a perfect base to launch our different activities.
Our hotel Remota was hip and cooly designed and built using local wood and resources.
It was a long walk from town and we usually took a taxi.
It could use a better sauvignon blanc in the wine list.

Our private tour of Torres del Paine National Park was quite nice hitting all the major waterfalls and mountain views.
Saw lots of wildlife including condors, Darwin Rhea, caracara, black eagles, flamingos. and guanacos.

The Hotel Grey located in Torres del Paine was also quite nice and we enjoyed a hike to the Chorrillo Los Samones with Pablo and Jorge as our guides. Multiple plants, trees, and birds were identified on the hike along the Pingo River.
The best and most comfortable views of the glacier and the iceberg were in the hotel bar. :)

Erin worked easily with us on our itinerary changing several activities to match our interests. She was up front about the costs and provided detailed information and photos on each of the hotels, destinations, and activities.

I hardily recommend Erin and Kimkim to anyone considering a trip to Chile. You will be rewarded with a trip of a lifetime.

Joe and June Spann
Austin, Texas

Hotel Reviews
La Casona at Matetic Vineyards
Lagunillas

Beautiful, relaxing setting with lap pool, gardens, and on-site restaurant. Great wine!!

Authenticity & Character
Location
quiet, calming setting after a long flight.
Staff
Cleanliness & Comfort
Remota Patagonia Lodge
Puerto Natales

Cool, hip hotel with its' design and materials. Long walk from town. Needs a better sauvignon blanc wine on the menu.

Authenticity & Character
Location
long walk from town
Staff
Cleanliness & Comfort
Solace Puerto Varas
Puerto Varas

Great breakfast, view from our room of the lake and volcanoes, and great location to access the town.

Authenticity & Character
Location
Staff
Accidentally left my electrical conversion equipment in my room at check-out and the house cleaner immediately recognized it and caught me before I checked out of the hotel.
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine

great location with good restaurant and bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Hiking in the Pingo Valley
Half Day Hiking in the Pingo Valley
Chile

Enjoyed taking this informative hike with Pablo and Jorge in a visitor restricted area.

Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile

We checked all the boxes on waterfalls, mountain views, and wildlife.

Explore Chiloé Island & Puñihuil Penguins National Reserve
Explore Chiloé Island & Puñihuil Penguins National Reserve
Puerto Varas

Wife took this trip and enjoyed it.

Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

My wife took this trip and enjoyed it.

Fly fishing on the Rio Maullín
Puerto Varas

Best day of the trip for me with phenomenal trout fishing, beautiful serene setting, and abundant wildlife. The guide was especially skilled and helpful. Would recommend highly to all those interested in one of the greatest fishing trips of their life. I used a spinning rod and reel since I am not especially skilled at fly fishing.

Quality of Experience
Food
riverside steak dinner with beer!
Guides, Drivers and Staff
Transport
All-inclusive at Hotel Remota
All-inclusive at Hotel Remota
Puerto Natales

Presented with a menu of possible activities the first evening, We chose the most difficult hike up to the base of the three towers of Torres del Paine. It was a 14 mile round trip hike with sunshine and warmth on the hike up with the last mile picking our way up over giant boulders and the last two hours in a cold rain with driving wind. One of the most difficult hikes I have ever done especially at age 71 but we were rewarded with some magnificent views, incredible scenery, and a sense of accomplishment at the end. It was 10 hours of hiking interrupted with a half-hour lunch. Nicholas was our young guide at 24 years of age and I think he worried we were going to collapse. So did we. :) The next day we took a tour of Puerto Natales downtown and enjoyed visiting the museum and shopping for souvenirs.

Quality of Experience
Food
Snacks, salad, and a warm beer were waiting for us at the end.
Guides, Drivers and Staff
Our guide Nicholas was young and energetic but at the end I think he was frustrated with the old people (us) He would get about 10-20 meters ahead of us and only look back to make sure we hadn't fallen or gotten lost.
Transport
Kayaking on the Reloncaví Fjord
Kayaking on the Reloncaví Fjord
Puerto Varas

Jass was great but fjord but was wide and large and did not feel very intimate for a kayaking trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

Too many stairs and guide fixated on spiders.

Stay at La Casona inside of Matetic Winery
Stay at La Casona inside of Matetic Winery
Casablanca Valley

wine tasting with Pablo Took a day trip to Valparaiso...very entertaining. Strongly recommend.

Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

Tour Guide, Driver & Down Time
Cambodia | Feb 5 - Feb 15, 2023

C
Corrie K.
New Zealand | Reviewed on Feb 19, 2023
Our guide and driver made our trip comfortable and fun. Both our guide and driver made us feel a part of the communities that we were visiting. Mr Sarun was responsive and more often proactive. For example, when we were purchasing souvenirs he was right with us interacting with the seller and us to make sure we understood the cost. Sarun taught us key Khmer phrases such as, Sour Sdei for Hello, Orkun Chroeun for Thankyou. Often when we used these phrases the Khmer people asked if we... Read more

Our guide and driver made our trip comfortable and fun. Both our guide and driver made us feel a part of the communities that we were visiting.

Mr Sarun was responsive and more often proactive. For example, when we were purchasing souvenirs he was right with us interacting with the seller and us to make sure we understood the cost.

Sarun taught us key Khmer phrases such as, Sour Sdei for Hello, Orkun Chroeun for Thankyou. Often when we used these phrases the Khmer people asked if we knew their language. These phrases helped us feel connected to the community.

Our driver, Thaulm (please correct spelling), was welcoming and helpful. He always had the tour bus ready for us and greeted us at the door.

One suggestion, build a bit more down time into the schedule in Phonm Penh while the day time market is open. And, allow for some more down time in the morning or earlier in the evening while in Battambang. My husband and I like to take our time walking around the city, eating street food and exploring local shops/markets. We finally got this time in Siem Reap on the afternoon of our last day and the extra day we added to our trip. We would have liked some more down time (not in the heat of the day) to explore Battambang and Phonm Penh.

Hotel Reviews
The Aviary Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed service and constant attention to provide clean towels each time we left our room was amazing. One suggestion, check the shampoo and body wash a bit more regularly because we ran out the second day.
Maisons Wat Kor
Battambang

Setting, atmosphere, people and food were delicious! The food was some of the best we had on the entire trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It may have been nice to have at least one brighter light in our room. And, the pamphlet in our room said that we could get coffee anytime of day. I was waking up at about 4am to finish edits to an academic journal article that is being published and like coffee while I write. Since our host and hostess have a full day of work from about 6:30am until about 9:00/10:00pm, it may be nice to have a French Press coffee pot with some ground coffee in our room to substitute for the times when the kitchen is closed. Please know the food we had here was some of the best for the entire trip.
Poulo Wai Hotel and Apartment
Phnom Penh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phnom Sampeau sunset
Phnom Sampeau sunset
Battambang

I did not attend this. Don and I completed ratings for this on the paper feedback form. He enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Phare Ponleu Selpak in Battambang
Phare Ponleu Selpak in Battambang
Battambang

I did not attend. Don and I completed a rating for this on the paper feedback form we submitted.

Quality of Experience
Guides, Drivers and Staff
Transport
Bamboo train ride
Bamboo train ride
Battambang

Great fun! Felt as if we were doing something that the locals do. The weather and sunset were fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
Relax around midday in Battambang
Battambang

It was such a hot part of the day they only thing that seemed good to do was be poolside or indoors.

Quality of Experience
I imagine all of us on this family trip do not all agree about the pace of the days. I speak for myself and know that at least one other person also sat out of activities on this evening after the bike outing. Some family members wanted to have the day packed full of events. So, it’s a challenge to provide feedback that seems reasonable based on what I experienced and what the family members booked with KimKim. Having said that, it is my sentiment that we did too much each day. But, other family members wanted to have each minute of everyday packed with scheduled activities. The down time around the pool seemed to be another schedule activity. Whereas I prefer a mix and better balance of planned events and open time to experience the local environment. My point, I am sharing my feedback and know that my feedback on this item may not represent feedback from the others on this family trip.
Guides, Drivers and Staff
Transport
Half day countryside local industries cycling
Half day countryside local industries cycling
Battambang

It may help some travelers to have a bit more information about traditional homes and being culturally immersed in this experience. At moments it felt as if we were on a humanitarian tour not a holiday.

Quality of Experience
Guides, Drivers and Staff
Transport
Glad we rode bikes. If it’s possible to start this bike outing an hour or 30 minutes earlier it would have helped me. My skin is very light and there have been times that heat and sun exhaust me. I did fine. But, decided to stay indoors for the rest of the day and part of the next morning to make sure I didn’t have heat exhaustion. I got a Khmer massage at Maisons Wat Kor and loved it!
Intro to Battambang
Intro to Battambang
Battambang
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Jaan Bai
Dinner at Jaan Bai
Battambang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Ondong Rossey
{{start_location}} to {{end_location}} via Ondong Rossey
Cambodia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuol Sleng & Killing Fields
Tuol Sleng & Killing Fields
Phnom Penh

Powerful experience

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch
Lunch
Phnom Penh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
National Museum & Royal Palace
National Museum & Royal Palace
Phnom Penh
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon introductory Phnom Penh City Tour
Afternoon introductory Phnom Penh City Tour
Phnom Penh
Quality of Experience
Guides, Drivers and Staff
Transport
Additional airport transfer
Phnom Penh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Feb 20, 2023
Dear Corrie,
Thank you very much for taking the time to write detailed comments, and complete every part of the feedback form. It is very helpful, and the more detail, the better!
I'm glad our guide made you feel part of the community, and also you got to learn a little Khmer and practice it. It's always guaranteed to generate a smile from the lovely Cambodian people!
Thanks also for sharing the comments about the tour programme and down time. It's very hard to gauge when planning a trip as...
Read more

Dear Corrie,
Thank you very much for taking the time to write detailed comments, and complete every part of the feedback form. It is very helpful, and the more detail, the better!
I'm glad our guide made you feel part of the community, and also you got to learn a little Khmer and practice it. It's always guaranteed to generate a smile from the lovely Cambodian people!
Thanks also for sharing the comments about the tour programme and down time. It's very hard to gauge when planning a trip as so many guests are trying to cram as much into their itinerary as possible and don't want to 'waste a second'. If you plan your next trip with Kimkim please do share such info in advance so the expert can take that into account and maybe add in half a day free in suitable locations. Anyhow, I'm glad you had a more relaxing time in Siem Reap and had a bit of rest there. Your tour was private and I hope the guide was as flexible as possible with the schedule.
It was also nice to meet you at the hotel in Siem Reap and learn the reason for the family of 8 coming together and arranging the visit to Cambodia. As I mentioned, it's hard in busy lifestyles to get time to travel together so I'm very glad it all worked out.
Thanks again for travelling with Travel Asia a la carte and Kimkim and hope to see you again.
Best regards from Siem Reap,
Steve.

So fun, beautiful country.
Costa Rica | Feb 9 - Feb 10, 2023

Karen
Karen E.
Canada | Reviewed on Feb 19, 2023
Made planning our trip and activities in Costa Rica really easy. We could see where we would going, the activities we would do, and the hotels we would be staying at along the way. Read more

Made planning our trip and activities in Costa Rica really easy. We could see where we would going, the activities we would do, and the hotels we would be staying at along the way.

Activity Review
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

We went on the hanging bridges, and ziplining at sky adventures. It was absolutely amazing. The guides in Costa Rica really work hard to show you what is out there. During the hanging bridges we walked through the rainforest, and our guide Carlos so much informative. He told us lots of interesting facts, and pointed out so many creatures in the forest. We saw a tarantula, 2 different viper snakes, he kept us at safe distances, and took pics for us. The groups for our walk was small, so you could really be involved, the groups for the ziplining are much bigger, so you do a lot of waiting. The ziplining was lots of fun, and all the guides were really good. I would highly recommend you visit this place, as there's lots of different activities you can try. The shuttle to and from our hotel was great.

Quality of Experience
Fun
Guides, Drivers and Staff
Informative and fun.
Transport
Door to door service.
Local specialist:

Trip of a Lifetime!
India | Feb 4 - Feb 12, 2023

Emma
Emma W.
United Kingdom | Reviewed on Feb 19, 2023
Six of us wanted to see the highlights of Rajistan and Ravi put together a bespoke tour for us over 8 days. We have just finished our whirlwind tour and what an amazing experience; so
Many wonderful sights and sounds, Brilliant local guides who brought everything to life providing detailed history and description of what we’re seeing. Our driver was really friendly and stayed with us for the whole week looking after us and taking us from place to place. When two our our party were...
Read more

Six of us wanted to see the highlights of Rajistan and Ravi put together a bespoke tour for us over 8 days. We have just finished our whirlwind tour and what an amazing experience; so
Many wonderful sights and sounds, Brilliant local guides who brought everything to life providing detailed history and description of what we’re seeing. Our driver was really friendly and stayed with us for the whole week looking after us and taking us from place to place. When two our our party were unwell, Ravi helped rearrange accommodation at the last minute for us. Communication was excellent and very timely . Thanks so much Ravi from us all - we certainly had a trip we will all remember for a very long time!

Hotel Review
Dera Rawatsar
Jaipur

I loved this hotel. Tastefully and beautifully decorated in an interestingly historical style with helpful and friendly staff. A little oasis of calm in Jaipur.

Authenticity & Character
Location
Characterful
Staff
Very helpful
Cleanliness & Comfort
Activity Reviews
Full Day Delhi Sightseeing
Full Day Delhi Sightseeing
Delhi

A great way to see Delhi highlights especially if short on time with a wonderful guide who gives you insights into what you are seeing.

Delhi - Food Walk
Delhi - Food Walk
Delhi

Great opportunity to try lots of different local delicacies!

Old Delhi Sightseeing
Old Delhi Sightseeing
Delhi
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 03, 2023

Dear Emma,
Thank you so much for taking out time and posting your trip feedback. I am pleased to hear that you and your friends had nice time in India and have enjoyed the trip . Guest feedback is of paramount importance to us, as it helps us to improve our services where ever required and also motivates me and my team to work harder in making our guests India holiday a lifetime memorable experience.

We would love to welcome you again next time for another India experience,

Warm Regards,
Ravi

Egypt and Jordan History Tour
Egypt | Jan 29 - Feb 12, 2023

Christopher
Christopher A.
Iona, FL | Reviewed on Feb 19, 2023
We are very happy with the trip and looking forward to returning when I have more vacation time available. The Egypt based team handled everything for our small group. From hotel check-in & check-out, baggage handling, visa processing, and airport transfers, the Egypt Promotions team provided constant assistance through all of the processes from our arrival in Egypt, transfer to and from Jordan, and return to the U.S. We felt very safe, and confrontable the entire time in Egypt & Jordan.... Read more

We are very happy with the trip and looking forward to returning when I have more vacation time available. The Egypt based team handled everything for our small group. From hotel check-in & check-out, baggage handling, visa processing, and airport transfers, the Egypt Promotions team provided constant assistance through all of the processes from our arrival in Egypt, transfer to and from Jordan, and return to the U.S. We felt very safe, and confrontable the entire time in Egypt & Jordan. Our drivers and guides were always very personable, accommodating, and polite. All aspects of this tour meet or exceeded our expectations. We wish to thank everyone at Egypt Promotions, Ahmed Khaled, Ibrahim, Mohamoud Hashim, Moustafa Yehya in Cairo, and Zain in Luxor for making the trip a wonderfully enjoyable experience. Our driver Shadi Talal in Jordan also went beyond our expectations in providing an excellent experience in Jordan and working with us to adjust the schedule around inclement weather. I would also highly recommend our Egyptian guides Shenda Adel in Cairo and Ahmend based in Luxor. They were excellent resources for explaining the history and culture of Egypt and provided additional information on which sites or tombs would be of interest. It is always impressive to me when the Egyptologists reads the hieroglyphics that are inscribed on the walls in the temples while explaining the stories of the kings, queens, or gods. I would highly recommend to anyone to visit and experience the wonderful culture and history of Egypt and Jordan. I am looking forward to returning to continue learning about the history of these remarkable civilizations.

All of the sites on the typical Ancient Egypt tour were very impressive. Our group was primarily interested in the history of Egypt and the peoples that inhabited the Nile valley and the Levant.

We were very impressed when visiting the valley of the queens in addition to the valley of the kings. There were some very impressive tombs in the Valley of the Queens of the children of the Pharos. Another temple that I was not familiar with before the trip was Din Darah. This was almost as impressive as Karnak and I think should be added to the standard itinerary. Fortunately our Luxor based guide, Ahmed, suggested this temple complex when we were discussing what we were most interested in seeing during our time in upper and middle Egypt.

In Jordan, the ancient city of Petra was very impressive and required more than a day to hike to all of the different spots and visit the museum at the entrance of park that encompasses Petra.

I would also recommend visiting the Egyptian Civilization museum at the beginning of the trip. This will provide a condensed overview of the thousands of years of history that you will be able to explore while in Egypt. If you are not familiar with the history of Egypt, the exhibits will help you understand the significance of the sites you visit.

Hotel Reviews
Sonesta cairo
cairo

Modern hotel near the airport. Very close to the sites on the east side of the Nile River and the airport. Chose this hotel to avoid as much traffic as possible while visiting old Cairo and the civilization museum. The drive to the airport was only about 20 minutes with traffic and checkpoints.

Authenticity & Character
Typical modern hotel
Location
Very close to the sites and airport.
Staff
Staff was very polite and provided immediate solutions to requests.
Cleanliness & Comfort
Old Village Resort
Wadi Musa

Fascinating hotel with charming rooms, great staff and facilities.

Authenticity & Character
Very much like an old village, very charming.
Location
On a hilltop overlooking the town, although it takes a few minutes to drive to the entrance of Petra a shuttle was offered to guests so there was no issue for transportation. A very quite place to rest after a long day of hiking with all the needed amenities. Much closer than the Marriott to Petra
Staff
Everyone was very polite and responsive to requests.
Cleanliness & Comfort
Hilton Amman
Amman

Wonderful hotel in the center of Amman. Great staff and amenities. I will stay at this hotel again when in Amman.

Authenticity & Character
Modern hotel with great amenities
Location
Center of Amman.
Staff
All staff went above and beyond what was necessary for a hotel and are very well trained and responsive to service requests. Very happy with our time here and looking forward to returning to experience the wonderful hospitality.
Cleanliness & Comfort
Steigenberger Achti - Luxor
luxor

Nice, modern hotel in Luxor.

Authenticity & Character
Typical modern resort hotel.
Location
Not in the center of Luxor on the Kornish, but far enough away that the hustle and bustle of the down-town does not cause a lot of noise.
Staff
Everyone was very responsive to requests and questions.
Cleanliness & Comfort
Typical modern resort hotel. Everything was in order and correct.
Radamis Nile cruise
cairo

Comfortable cabin, everything worked as designed. There were no problems or issues. The crew was very courteous and efficient. I would not hesitate to spend another Nile cruise on the Radamis.

Authenticity & Character
Everyone was gracious and polite.
Location
Staff
Everyone was very nice and respectful. Everyone enjoyed their time on the ship
Cleanliness & Comfort
No issues, it was like staying on a typical cruise ship
Hilton Pyramids Golf
Cairo

New and modern hotel located outside central Cairo. Spacious rooms, good food, and near the mall of Egypt should you need to purchase something that you forgot to pack. Selected this hotel since we were interested in visiting Saqqara/Memphis & Giza and wanted to avoid the traffic in central Cairo as much as possible. Only downside is that if you need to go into central Cairo, you will be joining the rush-hour traffic in the morning to visit the museums in the city.

Authenticity & Character
This was a typical modern Hilton hote, could pass for a property in Europe or the US.
Location
Away from central Cairo, but if you are going into town, you will be going with rush-hour traffic.
Staff
Everyone was very gracious and accommodating.
Cleanliness & Comfort
No issues with the facility.
Activity Reviews
Old Cairo churches and local local food lesson
Old Cairo churches and local local food lesson
Cairo

Enjoyed seeing and learning about the Coptic tradition in Egypt. This is a fascinating excursion into the early history of Christianity and how it forms a part of Egyptian culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Petra -The Dead Sea - Amman airport
Petra -The Dead Sea - Amman airport
Petra

Fascinating to see the topography of the area. I was expecting the water of the dead sea to be very cold since we visited in February, but it was quite warm. This would be a good location to visit for a day if you were completing strenuous hikes in Petra or the Wadi Rum area. The baptismal site on the jordan river is about 30 minutes north and could be an interesting 1/2 day experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Day to explore the lost city ( Petra )
Day to explore the lost city ( Petra )
Petra

Amazing place, I knew nothing about the history of the people who inhabited Petra. It will take at least 4 hours to hike to the monistary from the entrance. I would recomend more than one day if you want to visit all of the different sites within the national park.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman - Madaba - Nebo -Kerak -  Petra
Amman - Madaba - Nebo -Kerak - Petra
Amman

Madama is suprisingly mundaine for the impressive mosaic. Mount Nebo provide an amazing view of the Jordan river valley. Petra is an impressive place and requires more than one day to visit all of the ruins.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman - Jerash  - Ajloun – Amman
Amman - Jerash - Ajloun – Amman
Amman

The citadel provides an excellent view of Amman, and the museum provides an overview of the civilizations that thrived in Jordan. Since it had snowed, we were unable to visit Ajloun castle so more time was spend at Jaresh, which was needed since it was such a large site. The ruins were fascinating, in very good condition, and very much like visiting Rome.

Quality of Experience
Guides, Drivers and Staff
Transport
Q.AIA AIRPORT /AMMAN CITY TOUR/AMMAN
Q.AIA AIRPORT /AMMAN CITY TOUR/AMMAN
Amman

Amazing to see the roman ruins in the center of the city. Very reminiscent of Rome. Amman appears to be a very modern city with excellent infrastructure. Arrival and transfer to hotel was very easy and smooth. Local representative handled visa and customs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valley of the Queens - Temple of Medinat Habu (Ramses III) - Ramsseum Temple
Valley of the Queens - Temple of Medinat Habu (Ramses III) - Ramsseum Temple
Luxor

Valley of the queens was just as interesting as valley of the kings. The temple in Dendera was a bonus. If you arrive at the valley of the kings early enough, you can visit the Valley of the Queens the same day. The village of the artisans / tomb workers was also very interesting as you are able to visit the tomb of the head of the workers. It was very interesting to see a less opulent tomb for a commoner.

Quality of Experience
Guides, Drivers and Staff
Transport
Air hot Balloon and Visit The Valley of the Kings and Hatchepsut temple and overnight Luxor
Air hot Balloon and Visit The Valley of the Kings and Hatchepsut temple and overnight Luxor
Luxor

Very amazing to see the old tombs in such good condition. Purchase the addional King Tut ticket to visit his toomb.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Edfu temple & Luxor temple and Karnak temple
Visit Edfu temple & Luxor temple and Karnak temple
Egypt

Impressive sites. Could have spent a lot more time exploring the different areas at each temple.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple and Kom Ombo temple
Visit Abu Simbel temple and Kom Ombo temple
Aswan

Very impressive sites

Quality of Experience
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Food
Enjoyed the visit to the Nubian village and trying their traditional dishes.
Guides, Drivers and Staff
Transport
Old Egyptian Museum & Citadel Of Salah El Din and Khan Khalili market
Old Egyptian Museum & Citadel Of Salah El Din and Khan Khalili market
Cairo

The old Egyptian museum still had many great exhibits but you could tell they were moving items to the Grand Egyptian museum which was not open yet. It was still very impressive and I would recommend a visit even when the grand Egyptian museum is open. The citadel and the Mohammad Ali masque were very interesting and beautiful. The Khan Khalili market was the typical tourist market that sold things that could be purchase elsewhere in Cairo. The visit could be skipped if you are not looking for souvenirs.

Quality of Experience
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo

Some of the sites in Sakkara were closed when visiting, will have to return when the Grand Egyptian Museum is open.

Quality of Experience
Food
Very much enjoyed visiting the falafel restaurant for a taste of the local cuisine on the way to Memphis / Sakkara
Guides, Drivers and Staff
Very knowledgeable and polite
Transport
Local specialist: Ibrahim Elaref

Exceptional Trip to Beautiful Ecuadro
Ecuador | Feb 4 - Feb 17, 2023

P
Paula D.
Wheaton, MD | Reviewed on Feb 18, 2023
This was my first-time using Kim Kim for my travels and I was impressed with the entire process. Mathais was quick to provide information and was very knowledgeable. Milton was an amazing guide and we really enjoyed spending time with him on the first part of our journey. The staff on the Galaxy was also nice. Enjoyed the entire process and plan on arranging another trip to Ecuador in 2024 to see more sites. Read more

This was my first-time using Kim Kim for my travels and I was impressed with the entire process. Mathais was quick to provide information and was very knowledgeable. Milton was an amazing guide and we really enjoyed spending time with him on the first part of our journey. The staff on the Galaxy was also nice. Enjoyed the entire process and plan on arranging another trip to Ecuador in 2024 to see more sites.

Hotel Reviews
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Nicely located hotel near the dock and the main walking area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Galaxy
Quito

Nice staff and wonderful food!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Located close to airport and very modern facilities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

Great food, staff, and experience!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Casona de Alameda
Quito

Nicley located hotel with great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 25, 2023

Hi Paula,

thanks a lot for your feedback, I'm glad to hear that you enjoyed your visit to the various versatile regions of Ecuador (Andes, rainforest and the Galapagos Islands), and that you found the entire process of planning the trip with Kimkim straight-forward (I'm sure you only rated with 3.5 stars by mistake ;-) .

I'm happy to hear that you plan to return in 2024 to see all the other wonders the country has to offer, feel feel to reach out in the chat at any time to start planning!

Always safe travels,
Mathias & the Authentic Ecuador team

Best of Costa Rica: Nature Encounter & Relaxation
Costa Rica | Jan 31 - Feb 14, 2023

Garritt
Garritt V.
Wenatchee, WA | Reviewed on Feb 18, 2023
We had a wonderful first trip to Costa Rica thanks to Olman! He was extremely helpful setting up just the right mix of adventure and relaxation. All of our accommodations, activities and transportation were prearranged adding to the ease and enjoyment of this trip. A special shout out to our Drivers Douglas, Fernando (1), Fernando (2) and Roberto, and to our Guides Kevin, Scott, Ureas, Franklin and Wilton for sharing their knowledge about their country and putting up with our poor español.... Read more

We had a wonderful first trip to Costa Rica thanks to Olman! He was extremely helpful setting up just the right mix of adventure and relaxation. All of our accommodations, activities and transportation were prearranged adding to the ease and enjoyment of this trip. A special shout out to our Drivers Douglas, Fernando (1), Fernando (2) and Roberto, and to our Guides Kevin, Scott, Ureas, Franklin and Wilton for sharing their knowledge about their country and putting up with our poor español. Our trip included stops in San Jose, Tarcoles, Manual Antonio, Monteverde, La Fortuna, Tenorio, Tamarindo and Liberia. Activities included crocodile watching, ziplining, hanging bridges, canyoning, sunset catamaran sailing, tours of the Arenal and Tenorio volcanos and a soothing soak at the Ecotermales Hot Springs. The people of Costa Rica are most gracious and welcoming. We always felt right at home; so much so that we are already planning our return. Pura Vida!

Hotel Reviews
Tenorio Lodge
Bijagua de Upala

Christine is an incredible hostess. Set in the low rainforest, you awaken to the Howler monkeys, Toucans and a host of other amazing birds. And with the family style dining, you make new friends from around the world.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna

The grounds are breathtaking. You are surrounded by rainforest wildlife. The bungalows are quaint and comfortable. The food is amazing; especially the morning fruits and juices.

Authenticity & Character
Location
Staff
Our housekeeper had tremendous towel art.
Cleanliness & Comfort
Parador Nature Resort & Spa
Manuel Antonio

The views from this resort are spectacular. The food was excellent, the staff was courteous and the vibe was laid back and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The staff was extremely helpful, especially Michael and Nelson
Activity Reviews
Guided Celeste River and Tenorio National Park Hike
Guided Celeste River and Tenorio National Park Hike
Costa Rica

A very beautiful walk through the rain forest with multiple vistas from which to view the Celeste River and Waterfall. We also had a lot of fun with our driver Fernando and our guide Wilton. They really added a touch of Pura Vida to our day!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Canyoning Adventure
Arenal Volcano Canyoning Adventure
Arenal/La Fortuna

Wet, Wild & Wonderful. What an incredible experience as you rappel down through a tropical canyon with waterfalls on either side of you. The guides are fun loving, professional, safety conscious and make it a day you won't forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

Even though the Arenal Volcano had it's head in the clouds the views from the vistas were breathtaking. Our guide Franklin was the absolute best. His knowledge and passion for the area was infectious. It was a great learning experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

We had a great time with our aipline guides Scott and Ureas. The scenery is amazing, the lines are long and fast and you are left wanting to go again. The Hanging Bridges are a unique experience. Be prepared to have a little bounce in your step as you cross several bridges suspended over the tropical cloud forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Our guide Kevin was excellent. He was extremely knowledgeable about the native plants and animals. On this hike we encountered Monkeys, Sloths, Toucans, Red Eye Frogs, Land Crabs and much more. Make sure to pack your swim suit. The water at Playa Manual Antonio is warm and refreshing.

Quality of Experience
Guides, Drivers and Staff
Transport
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde

A fun and memorable experience traveling up and down the Tarcoles River. We saw a few crocodiles and a lot of native birds. This activity includes an trip into a Mangrove forest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Mary & Garritt,

Thanks for your kind words.
I am so happy to read that your experience in the tropics was terrific.

Looks like you had a lot of fun and met a lot of people.

I am going to send your good review to all the guides!

Sunny regards from Costa Rica!
Olman

Norway Adventure
Norway | Jan 21 - Jan 28, 2023

Becky
Becky P.
San Ramon, CA | Reviewed on Feb 18, 2023
We've always planned our own vacations, but this time decided to get help with Tricia and Kimkim. It was one of the best decisions we could have made. The vacation that Tricia planned for us was tailor made for us and was truly the trip of a lifetime. Everything we did felt like a personal experience, the guides and folks that we met were amazing. The adventures and experiences we had were things we couldn't have done without Tricia's help. It was a trip that we won't ever forget. Read more

We've always planned our own vacations, but this time decided to get help with Tricia and Kimkim. It was one of the best decisions we could have made. The vacation that Tricia planned for us was tailor made for us and was truly the trip of a lifetime. Everything we did felt like a personal experience, the guides and folks that we met were amazing. The adventures and experiences we had were things we couldn't have done without Tricia's help. It was a trip that we won't ever forget.

Hotel Reviews
GLØD Aurora Canvas Dome
Alta

Want to glamp under the northern lights while eating 5 star meals? This is your place.

Trasti & Trine´s Lodge
Alta

This is the most personal and amazing dog sled trip that you'll ever find. Here you aren't just a number, you're a friend and a fellow traveler.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Northern Lights Sailing Cruise
Northern Lights Sailing Cruise
Tromsø

You can tell a lot about a captain by his boat, and this is one of the most well maintained vessels I've ever seen. You won't find a better boat or a more experienced captain in Norway.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Feb 21, 2023

I'm so delighted you had a memorable time!! You have an adventurous spirit and I had a lot of fun helping you along the way. Thanks so much for trusting the process and making the most of your Norwegian experience. All the best to your and your family. Hope we reconnect again someday :)

Natalia did a fantastic job! From the time w...
Argentina | Feb 2 - Feb 15, 2023

G
Gretchen D.
City of Milford (balance), CT | Reviewed on Feb 18, 2023

Natalia did a fantastic job! From the time we arrived in Buenos Aires to our departure 15 days later, it was nothing but perfect. The guides in all five locations were quite knowledgeable. I would recommend this trip to anyone that wants a full Argentina experience.

Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Feb 21, 2023

Dear Gretchen,
I'd like to thank you a lot for taking your time in reviewing your trip to Argentina.
It's been a pleasure for me to help you design this itinerary and I love to read that everything went well during your stay in our country.
Looking forward to welcoming you again any time soon! 😊
All the best,
Natalia

Unforgettable beautiful memory of the north of Vietnam
Vietnam | Feb 11 - Feb 17, 2023

K
Katarina S.
the United Arab Emirates | Reviewed on Feb 18, 2023
The service provided both prior to and during our trip was exceptional. The KimKim team is knowledgeable, organised and reliable. The team understood our high needs especially given that we were travelling with small children (3 and 6 years old). Thank you for welcoming us and making this trip such a beautiful memory. Read more

The service provided both prior to and during our trip was exceptional. The KimKim team is knowledgeable, organised and reliable. The team understood our high needs especially given that we were travelling with small children (3 and 6 years old). Thank you for welcoming us and making this trip such a beautiful memory.

Hotel Reviews
Verdure Lotus Gradeur (former Halong Aquamarine Cruise)
Ha Long
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything but outdated boat
Somerset Grand Hanoi

Great hotel located close to best parts of Hanoi

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Feb 23, 2023

Dear Katarina,
We would like to thank you for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback!
We’re very grateful for customers like you and hope to see you in Vietnam again.
Thank you!
Dat

Why travelers love kimkim

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