Kimkim Trip Reviews

4.8
Based on 16,542 ratings
Read 16,542 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing trip!
New Zealand | Feb 18 - Mar 2, 2025

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Carla A.
| Reviewed on Mar 10, 2025
Fabulous 2 week trip to New Zealand! Monika was so easy to work with as we planned the perfect vacation! Read more

Fabulous 2 week trip to New Zealand! Monika was so easy to work with as we planned the perfect vacation!

Hotel Reviews
Ramada Suites Queenstown
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubtful Sound Overnight Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olivers Lodge
Clyde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Godley Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grange Boutique B & B and Motel
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castaway Resort Karioitahi Beach Auckland
Waiuku
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Bike the wineries
Bike the wineries
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 10, 2025

Thank you so much for your kind words! I'm thrilled to hear you had a fabulous time in New Zealand. It was a pleasure working with you to create the perfect vacation. I hope the memories from your trip last a lifetime!

Warm regards, Monika

Another visit to Colombia ...
Colombia | Feb 28 - Mar 9, 2025

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Jennifer L.
Canada | Reviewed on Mar 10, 2025

Drivers were very good; I was happy to have Martin drive us again from Medellin to Jardin.
Carlos was excellent too, he drove us from Jardin to Salamina and then from Salamina to Armenia.
The hotels were great except for Hotel Sites in Medellin. There was no hot water in the sinks.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 10, 2025

Dear Jennifer,
Thank you so much for traveling with us again and for sharing your feedback! We’re thrilled to hear you enjoyed your rides and most hotels. We apologize for the inconvenience with the hot water at Hotel Sites in Medellin and will address this with the hotel to ensure improvements.
We truly appreciate your trust in us and hope to welcome you back on another journey soon!
Best regards,
Michael & The Chaska Tours Team

A Trip We’ll Never Forget
Brazil | Feb 27 - Mar 5, 2025

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Lisa G.
Bethesda, MD | Reviewed on Mar 09, 2025
We had an absolutely seamless and unforgettable experience using kimkim to plan and facilitate our group trip to Brazil for Carnival. From start to finish, everything was handled with such expertise that all we had to do was show up and enjoy the journey. Chadya – Our Incredible Trip Planner
From the moment we started working with Chadya through kimkim, it was clear we were in excellent hands. She took the time to understand the unique needs of our travel group—queer women of color...
Read more

We had an absolutely seamless and unforgettable experience using kimkim to plan and facilitate our group trip to Brazil for Carnival. From start to finish, everything was handled with such expertise that all we had to do was show up and enjoy the journey.

Chadya – Our Incredible Trip Planner
From the moment we started working with Chadya through kimkim, it was clear we were in excellent hands. She took the time to understand the unique needs of our travel group—queer women of color looking for a mix of cultural immersion, celebration, and adventure. Chadya crafted a perfectly balanced itinerary, ensuring we had a smooth, stress-free experience while making the most of our time in Rio. She coordinated our accommodations, airport transfers, private guides, and even secured exclusive experiences that made our trip feel truly special.

One of the biggest highlights was how effortless everything felt. There was no scrambling for logistics, no worrying about last-minute changes—just a well-orchestrated trip that flowed perfectly. From our luxurious hotel in Copacabana with stunning ocean views to the Samba school rehearsal, Chadya’s attention to detail ensured that every moment was magical.

Rio Queer & Damiana – The Best Local Guide
One of the standout elements of this trip was our incredible guide, Damiana, from Rio Queer. She was not just a guide—she was a storyteller, historian, and local expert who brought the city to life for us in a way we could have never experienced on our own.

Damiana led us through the vibrant streets of Rio with ease, giving us an in-depth look at Afro-Brazilian culture, LGBTQ+ history, and the deep roots of Carnival. She took us through Little Africa, where we learned about the legacy of Black resistance in Brazil, and we even got to witness live samba performances in a space rich with history.

She made sure we felt safe, welcomed, and completely immersed in the local culture. Whether it was navigating the chaotic but thrilling energy of Carnival, taking us to hidden-gem restaurants for the best feijoada, or guiding us through breathtaking viewpoints like Sugarloaf Mountain, Damiana made every experience feel personal and engaging.

A Trip We’ll Never Forget
This trip was everything we hoped for and more. My group of 10 loved every single moment—from dancing in the streets during Carnival to sipping caipirinhas on the beach, every experience was curated to perfection. The ease of travel, the rich cultural immersion, and the sheer fun we had made this one of the best trips Lesbifriends Travel has ever hosted.

Thanks to Chadya and the team at kimkim, we never had to stress about logistics, and we could simply focus on enjoying Brazil. We highly recommend kimkim to any group or individual looking for a meticulously planned, well-executed trip with top-tier local guides and support. We’ll definitely be using them again for future adventures!

Hotel Review
Arena Copacabana Hotel
Rio de Janeiro

The Arena Copacabana Hotel had its pros and cons, making it an overall "just okay" stay for our group. The biggest selling point was definitely the location—right in the heart of the action and directly across from the beach, making it super convenient for exploring and soaking in Rio's vibrant atmosphere. Pros: ✅ Prime Location – Perfect for those who want to be in the center of it all, with the beach just steps away. ✅ Great Breakfast – A solid variety of food, fresh fruit, and Brazilian staples, which was a nice way to start the day. ✅ Good Drinks & Nice Views – The bar served well-made cocktails, and the rooftop and beach-facing areas had stunning views, adding to the experience. Cons: ❌ Safety Concern – Unfortunately, two of our travelers had their wallets stolen from their room while housekeeping was cleaning, which was a major disappointment and something that shouldn't happen in a hotel of this level. ❌ Not the Best Value – While the location is excellent, the hotel itself didn’t feel like the best bang for the buck. The rooms and service didn’t quite match the price point. ❌ Mediocre Roof Bar Service – While the views were great, the service at the rooftop bar was slow and inconsistent, making it less enjoyable than expected. Final Verdict: While the Copacabana Hotel worked well for its location and convenience, the safety issue, service inconsistencies, and overall value left something to be desired. If you’re looking for easy beach access and a lively setting, it’s a solid option—but travelers should be extra mindful of their belongings. Would we stay here again? Maybe, but we’d explore other options first.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome Dinner in Rio de Janeiro
Welcome Dinner in Rio de Janeiro
Rio de Janeiro

Our Welcome Dinner in Rio de Janeiro was the perfect way to kick off our trip! From the moment we arrived, we were greeted with warm hospitality, stunning views, and an atmosphere that set the tone for an incredible week ahead. The Setting & Ambiance The restaurant was a beautiful blend of elegance and vibrancy, capturing the spirit of Rio. Whether it was the open-air seating with a view of the city or the lively energy of the space, it immediately made us feel immersed in Brazilian culture. The ambiance struck the perfect balance—upscale yet comfortable, lively but not overwhelming. The Food & Drinks The menu was a fantastic introduction to Brazilian cuisine. We started with delicious pão de queijo (cheese bread) and pastéis (crispy pastries filled with cheese and meat), which were absolutely mouthwatering. The main courses showcased the richness of local flavors—whether it was the perfectly grilled picanha steak, fresh seafood, or the classic moqueca (Brazilian fish stew), every dish was flavorful and well-prepared. Of course, no welcome dinner would be complete without caipirinhas, and they did not disappoint! Fresh, strong, and perfectly balanced, they quickly became a group favorite. The Experience One of the highlights of the evening was the attentive and knowledgeable staff. They were friendly, accommodating, and took the time to explain the dishes, making it an educational and enjoyable culinary experience. The pacing of the meal was just right—giving us time to savor each course while catching up with each other and soaking in the excitement of being in Rio. Final Thoughts This Welcome Dinner exceeded our expectations and was the perfect way to bring our group together. The combination of authentic Brazilian flavors, great service, and a vibrant setting made it a memorable and enjoyable start to our adventure. Would we recommend this experience to others? Absolutely! A must-do for anyone visiting Rio.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Christ the Redeemer & Sugar Loaf Mountain
Christ the Redeemer & Sugar Loaf Mountain
Rio de Janeiro

Our Christ the Redeemer & Sugarloaf Mountain Tour was an incredible experience, offering some of the most breathtaking views in Rio de Janeiro. The itinerary was well-paced, allowing us to fully appreciate these iconic landmarks without feeling rushed. Christ the Redeemer Visiting one of the New Seven Wonders of the World was nothing short of spectacular. The journey up Corcovado Mountain was smooth, and once we reached the top, we were rewarded with stunning panoramic views of Rio. The statue itself was even more awe-inspiring in person, and we had ample time to take photos and soak in the experience. Sugarloaf Mountain The cable car ride up to Sugarloaf was an adventure in itself, offering unforgettable aerial views of the coastline and city skyline. Once at the top, we had a moment to relax, take in the scenery, and enjoy a refreshing drink. The visibility was excellent, making for some of the best photo opportunities of the trip. Our Guide, Luis Luis was extremely knowledgeable and professional, providing a wealth of historical and cultural insights throughout the tour. However, he had a tendency to be a bit too chatty and directed most of his commentary toward the trip leader rather than engaging the entire group. While his passion for Rio was clear, his English was sometimes difficult to understand, which made it challenging for some group members to follow along. Final Verdict This tour is a must-do in Rio and delivered on its promise of unforgettable views and rich cultural context. Despite some communication challenges with our guide, the overall experience was well-organized, enjoyable, and absolutely worth it. Would we recommend it? Yes! Just be prepared for a lot of talking and some moments where the guide’s English may be a bit tough to follow.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio de Janeiro Carnival
Rio de Janeiro Carnival
Rio de Janeiro

Our Rio de Janeiro Carnival experience was nothing short of spectacular! This was the highlight of our trip—full of energy, music, dazzling costumes, and an electric atmosphere that truly brought the city to life. The Experience From the moment we arrived at the Sambadrome, we were immersed in the heart of Brazilian culture. The energy was infectious—the samba dancers, extravagant floats, and pulsating rhythms made it impossible not to get swept up in the excitement. Watching the samba schools perform up close was mesmerizing, and you could feel the passion and dedication behind every performance. A Few Challenges While the experience itself was phenomenal, having a guide or clearer instructions would have been helpful. Navigating the event, understanding the schedule, and knowing the best way to experience Carnival as first-time visitors required some guesswork on our part. A bit more direction beforehand would have made the logistics smoother. Our Driver, Maximo We absolutely loved our driver, Maximo—he was punctual, kind, and got us where we needed to be safely. However, the language barrier made communication a bit tricky, which added a little challenge to coordinating our pickup and drop-off plans. That said, he had a great spirit, and we appreciated his hospitality. Final Verdict Despite the minor logistical hurdles, Carnival in Rio was an absolutely magical experience that exceeded all expectations. The energy, music, and sheer spectacle made it one of the most memorable moments of our trip. Would we do it again? In a heartbeat! Next time, we’d just bring a guide or ensure we had clearer instructions ahead of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day - Rio Queer
Full Day - Rio Queer
Rio de Janeiro

Our Full-Day Rio Queer Tour with Damiana and Rio Queer was an absolute highlight of our trip! This experience gave us a deep dive into Afro-Brazilian and LGBTQ+ history, blending cultural education with fun, great food, and a welcoming atmosphere. Damiana – An Outstanding Guide Damiana was knowledgeable, engaging, and truly passionate about sharing Rio’s queer and Afro-Brazilian history. She took us through important landmarks, sharing stories that are often left out of mainstream narratives. Her ability to connect past and present made the experience meaningful and thought-provoking. The Lesbian-Operated Restaurant One of the standout moments was our visit to a lesbian-owned restaurant, where we enjoyed an amazing meal in a space that felt warm, inclusive, and community-driven. The food was delicious, and the fact that it was run by members of the LGBTQ+ community made it all the more special. A Minor Challenge – The Traffic The only downside (which was out of anyone’s control) was the heavy traffic, which limited how much we could see in one day. While we still got to experience a lot, we would have loved more time to explore additional sites. Final Verdict This tour is a must for LGBTQ+ travelers who want to experience Rio through a queer and historical lens. Despite the traffic, the experience was incredibly enriching, and we left with a deeper appreciation for the city’s culture and activism. Would we recommend it? Absolutely! And next time, we’d carve out even more time to explore.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Farewell Dinner & Game night
Farewell Dinner & Game night
Rio de Janeiro

Our Farewell Dinner & Game Night was the perfect way to wrap up an unforgettable trip to Rio! It was a night filled with great food, laughter, and meaningful moments, making it a truly special send-off. The Picture Signing Activity – A Thoughtful Touch One of the most memorable parts of the evening was the picture signing activity. It was such a creative and heartfelt way to reflect on our journey together. Everyone had the chance to share personal notes, inside jokes, and words of appreciation, creating a keepsake that we’ll all treasure. The Food – A Delicious Farewell Feast The dinner itself was fantastic! We enjoyed a delicious meal with flavorful Brazilian dishes that left everyone satisfied. The relaxed atmosphere made it the perfect setting to share stories, relive highlights from the trip, and simply enjoy each other’s company one last time before heading home. Damiana – The Guide Who Felt Like Family Once again, Damiana from Rio Queer was an amazing presence. She wasn’t just a guide—by the end of the trip, she felt like family. She kept the energy light and fun while making sure everything flowed smoothly. Final Verdict This Farewell Dinner & Game Night was the perfect combination of sentimental, fun, and delicious. It gave us a chance to celebrate the friendships formed, the memories made, and the incredible experiences we shared in Brazil. Would we do it again? Without a doubt! A must-do for ending any group trip on a high note.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chadya Ricardo
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Chadya Ricardo
Local specialist in São Paulo | Replied on Apr 29, 2025

HI Lisa,

Wow—thank you for such a powerful and detailed review! We are deeply honored to have been a part of such a meaningful journey for your group. Chadya was thrilled to design a trip that reflected your unique spirit and interests, and Damiana is truly a gem—we’re so happy you connected with her on such a deep level. It means the world to know that everything from the cultural immersion to the joyful moments of Carnival was exactly what you were looking for. We can’t wait to help plan your next adventure and welcome Lesbifriends Travel back to Brazil anytime!

Best,
Chadya

Had a marvellous time in Greece.
Greece | Oct 26 - Nov 2, 2024

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Christoph B.
Poland | Reviewed on Mar 09, 2025

Had a marvellous time in Greece. Siena was an amazing guide, and especially strong when we went along with her recommendations. My kids still remember Kalamata, the trips and the great local guides to this day. Accommodation in Kalamata was spot on, and the trips exactly right. Athens itself was good, but not at the same level, the hotel was, given the price, not the best value, and while the trips were good they were also a bit overrun.

Overall: a great experience

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Mar 10, 2025

Hi Christoph,

Thank you for your kind words! I’m so happy to hear your kids loved Kalamata as much as I do! It’s such a special place, and I’m thrilled the accommodations and experiences there were a great fit for your family. I also appreciate your feedback on the Athens hotel and guided activities—it helps us continually vet our partners to ensure they meet our standards.

Wishing you and your family many more amazing adventures ahead! 😊🇬🇷

Our trip to Thailand exceeded expectation
Thailand | Feb 21 - Mar 1, 2025

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Edward C.
Los Angeles, CA | Reviewed on Mar 09, 2025
This was our first time using kimkim to plan travel, and the entire process, from defining the details of our trip to Thailand, to the actual visit, exceeded expectations. The intake process that kimkim uses was fun, aimed at quickly deciphering what a traveler is looking for. Better yet, it immediately connected us to a local travel planner, in this case a terrific woman in Vietnam named Hoa Tran, who really knew what the heck we wanted. Hoa easily offered up countless options for our... Read more

This was our first time using kimkim to plan travel, and the entire process, from defining the details of our trip to Thailand, to the actual visit, exceeded expectations. The intake process that kimkim uses was fun, aimed at quickly deciphering what a traveler is looking for. Better yet, it immediately connected us to a local travel planner, in this case a terrific woman in Vietnam named Hoa Tran, who really knew what the heck we wanted. Hoa easily offered up countless options for our consideration and quickly iterated until we landed on the kind of trip we aspired to take. Each iteration was clear and thorough and included lots of details and pricing as well...made it easy to get to an itinerary we liked.

Thailand was amazing! And we literally felt cared for by somebody that kimkim arranged to greet, tour and escort us around the country every step of the way (we are good independent travelers so don't need hand holding but kimkim got the balance right). Hoa picked amazing hotels in the three cities we visited (Bangkok, Chiang Mai and Phuket); they were over the top lovely and not the usual picks a web search might spit out. And while hotel restaurants can be a risk, the food in all three of these hotels was excellent and the service was extraordinary (BTW, Thai people in general are the most caring and gracious we have ever met...we learned a thing or two about being more gentle human beings from them). Our hotel in Phuket, the Amanpuri, was over the top; it was one of the nicest places we have ever visited. Despite the care of our local guides, Hoa checked in with us at every stop of the journey...a nice and thoughtful touch.

Our days were full (maybe too much so, but that was our fault for insisting that we do something exciting every day). Our guide in Bangkok (Kirana) was the best...and so knowledgeable and funny. The elephant sanctuary visit and jungle hike in Chaing Mai were also great, but our four days in Phuket just relaxing in a stunning setting next to the Andaman Sea was the absolute highlight. Finally, our all-in package that included hotel, tours / guides and domestic air travel felt like a good value. We paid a pretty penny for the visit, but for an experience that was easy, seamless and fun, we felt we got more than our money's worth.

We will definitely uses kimkim again; we think their secret sauce might be connecting a traveler to a local planner who really knows the place you plan to visit. From the outset, we were dealing with a local (Hoa Tran), who knows Southeast Asia like the back of her hand, not some random clerk in a Chicago HQ. Based on our experience, our friends are using kimkim to plan a trip to Iceland. And if we head back to Thailand or Southeast Asia (we are definitely going back to the Amanpuri in Phuket), Hoa will again be our requested planner...she was just great.

Hotel Reviews
137 Pillars House Chiang Mai
Chiang Mai
Authenticity & Character
Stunning setting, beautiful rooms! The historic building where restaurants an d key amenities are located is amazing
Location
Chiang Mai is a bit rough a round the edges, but 137 Pillars is a peaceful and welcome sanctuary
Staff
Everybody, from the General Manager Ann, who graciously greeted and engaged with every guest, was outstanding and focused on making the visit special
Cleanliness & Comfort
Amanpuri Phuket

We have stayed at many lovely resorts but this one is in a class by itself. The Amanpuri effortlessly and graciously exudes elegance. We were picked up at the Phuket airport and dropped off at the hotel's open-air lobby; the setting is breathtaking and set the promising vibe for our entire stay. The staff were so attentive and polite, seemingly with only one objective in mind...ensuring that our visit was amazing. And thanks to them it was. The physical setting is out of a storybook...stunning buildings, spectacular amenities (especially the restaurants...the food is so darned good), incredible rooms and beachfront location that can't be beat. For all of the resort's physical attributes, they pale in comparison to the men and women who made the place tick, from the General Manager (who personally greeted us when we arrived) to the restaurant wait staff to the team on the beach attendants who adjusted our towels and umbrellas and made sure that all of our needs were taken care of. And best of all, this service was discreet, seamless and elegant. We will definitely be back...even though our flight to Phuket took 25 hours in each direction!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 10, 2025
Dear Edward & Sally,
Thank you so much for taking the time to share such a detailed and heartfelt review of your trip to Thailand! I’m absolutely thrilled to hear that your experience exceeded expectations and that you enjoyed every aspect of your journey—from the planning process to the actual trip<3.
Reading about your adventures in Bangkok, Chiang Mai, and Phuket brought a big smile to my face—especially your time at the Amanpuri (it’s truly a magical place, isn’t it?). I’m also delighted...
Read more

Dear Edward & Sally,
Thank you so much for taking the time to share such a detailed and heartfelt review of your trip to Thailand! I’m absolutely thrilled to hear that your experience exceeded expectations and that you enjoyed every aspect of your journey—from the planning process to the actual trip<3.
Reading about your adventures in Bangkok, Chiang Mai, and Phuket brought a big smile to my face—especially your time at the Amanpuri (it’s truly a magical place, isn’t it?). I’m also delighted that you enjoyed the hotels, guides, and the overall balance of independence and support throughout your trip.
Your kind words about my role in planning your trip mean so much to me. It’s always my goal to ensure that every traveler feels cared for and excited about their journey, and I’m so happy I could contribute to making your Thailand anniversary trip unforgettable.
I’m also thrilled to hear that your friends are now planning a trip to Iceland with kimkim—I hope they have an equally amazing experience! And of course, if you ever decide to return to Thailand or explore more of Southeast Asia, it would be my absolute pleasure to assist you again. The Amanpuri will be waiting for you!
Thank you once again for your trust and for sharing your wonderful feedback. Wishing you & Sally many more incredible travels ahead!
Warmest,
Hoa

This was our first time using Vicky from KimK...
Australia | Feb 28 - Mar 8, 2025

Anthony
Anthony D.
Brookhaven, GA | Reviewed on Mar 09, 2025
This was our first time using Vicky from KimKim Travel, and we were pleased at her attention t detail, follow up and availability by text and phone on our trip to Tasmania , Carins and Sidney Australia. Travel arrangements for air ,ground and all excursions went smoothly and without a hitch. Vickey made it an uncomplicated pleasant experience, for a packed full day by day travel vacation. The interactive chat KimKim site is excellent for communications ,and last minute changes
As so often...
Read more

This was our first time using Vicky from KimKim Travel, and we were pleased at her attention t detail, follow up and availability by text and phone on our trip to Tasmania , Carins and Sidney Australia. Travel arrangements for air ,ground and all excursions went smoothly and without a hitch. Vickey made it an uncomplicated pleasant experience, for a packed full day by day travel vacation. The interactive chat KimKim site is excellent for communications ,and last minute changes
As so often happen on vacations. We will definitely use the Agency and Vicky. For Referal and advise on our next adventure.
Anthony and Denise DeCarolis

Hotel Reviews
Mövenpick Hobart
Hobart

Good hotel mice location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour Rocks Hotel
The Rocks, Sydney NSW

Great location,for Rocks tours and site seeing, historic site quaint hotel

Authenticity & Character
Location and Morning breakfast were special
Location
Great location for walking and getting around Rocks area
Staff
Responsive to all needs ,
Cleanliness & Comfort
Hotel is a renovation of old hospital and warehouse , Rooms are small and not a lot of space for luggage for two travelers on a longer trip. Bathrooms are adequate but cramped, older fixtures,and appointments.
Crystalbrook Flynn
Cairns

Great hotel great location near the Esplanade,good rooms great service

Authenticity & Character
Location
Location
Pools are great Esplanade right outside you hotel
Staff
Staff was efficient in meeting all requests
Cleanliness & Comfort
Activity Reviews
Cairns Lagoon
Cairns Lagoon
Cairns

This was a a surprise only 3/4 years old a real special place clean inviting pool to spend a long day of sun and relaxation.

Quality of Experience
Size
Guides, Drivers and Staff
All driver were prompt vehicles were high end and comfortable
Transport
On time and exact good communication prior to pick up as where and when
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia

Definitely bong miss this one a family owned Great Barrier Reef excursion done right. Great Staff Well trained and safe guides Great Lunch After dive snacks And cake and fruit all day Great long snorkel and Dive time on the reef

Quality of Experience
Small group untrusted experience
Guides, Drivers and Staff
Young energies staff of family owned business , experienced and safety aware
Transport
Quick and easy
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 09, 2025

Thank you for your kind feedback Anthony. I am so glad you and Denise had a good trip and that it was all you hoped it would be.
Wishing you many more travel adventures ahead. Take care and All the Best
Vicky

Holden and Serendipity were great!
Costa Rica | Feb 25 - Mar 5, 2025

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Julie K.
San Jose, CA | Reviewed on Mar 09, 2025
Holden, from Serendipity, was extremely helpful in planning our trip to Costa Rica. He had many good suggestions where to go and arranging guides to take us on amazing hikes. Holden was very good about answering all our questions very promptly. His attention to detail was outstanding. Wilman, our local contact for Serendipity, was amazing. We contacted him several times during our trip, and he was very responsive, usually within minutes! We were impressed with his service. Read more

Holden, from Serendipity, was extremely helpful in planning our trip to Costa Rica. He had many good suggestions where to go and arranging guides to take us on amazing hikes. Holden was very good about answering all our questions very promptly. His attention to detail was outstanding.

Wilman, our local contact for Serendipity, was amazing. We contacted him several times during our trip, and he was very responsive, usually within minutes! We were impressed with his service.

Hotel Reviews
Casa Corcovado Jungle Lodge

The Casa Corcovado Jungle Lodge was outstanding. The location was perfect, right in the middle of nature, making the experience truly unforgettable. The staff were wonderful and immediately made us feel welcome. The accommodations were just as we hoped they would be: clean, comfortable, and beautifully integrated with the surroundings. I have absolutely no complaints.

Cloud Forest Lodge
Monteverde

Our stay at the Cloud Forest Lodge in Monteverde was amazing. The highlight was the restaurant - every single meal from appetizers to dessert was incredible. The food was fresh, light, beautifully presented, and absolutely delicious. Even though we typically eat light while traveling, we couldn't resist indulging here. The quality of the meals would make me want to return to Monteverde just for the food. The hotel itself was also fantastic, truly a great experience.

Rio Celeste Hideaway Resort
Bijagua

Staying at the Rio Celeste Hideaway Resort was a fabulous experience. Everything about this place was great - from the accommodations to the staff, I felt well taken care of. It was a wonderful end to our trip, and I would highly recommend anyone visiting Bijagua/Rio Celeste to stay here.

Hotel Presidente
San José

Hotel Presidente in San José was a nice stay overall. The staff were great, and the hotel was clean and well-situated. However, we experienced significant noise from the water pipes in our guest room throughout the night, which disrupted our sleep. It's an older hotel, so I understand these things can happen, but it affected our comfort during the stay. Had it not been for the noise, it would have been a perfect stay.

Activity Reviews
Sirena Park Station Private Tour
Sirena Park Station Private Tour
Drake Bay

We had a great hike around the Sirena Park Station. Our guide, Maria, was outstanding. If she wasn't with us, we would not have seen any wildlife. It was amazing how she could spot all the animals high in the trees! Using her monocular allowed us to see the animals in detail. We saw a tapir, anteater, sloth, squirrel monkeys, and many birds.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Corcovado National Park Hike from San Pedrillo Ranger Station
Corcovado National Park Hike from San Pedrillo Ranger Station
Drake Bay

Our guide, Maria, was amazing. She made this a great hike. She is very knowledgeable. She could find animals high in the trees that we never would have seen on our own. We saw spider monkeys, a lot of colorful Macaws. a lot of other birds, and on our way back to our lodge, she found a puma!

Quality of Experience
Guides, Drivers and Staff
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste

The Rio Celeste river, Blue Lagoon and Waterfall were gorgeous. The blue color of the water was amazing, unlike anything else we have ever seen. Our guide, Mariano, was great! He was very knowledgeable and made this a very enjoyable hike.

Quality of Experience
Guides, Drivers and Staff
Mariano was an outstanding guide.
Transport
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

This night tour was a great way to see tapirs. It also allowed us to see other animals that we hadn't seen elsewhere on our trip to Costa Rica, such as the red-eyed green tree frog, and a night owl. It was nice to see the wildlife up close. This was a unique experience.

Quality of Experience
Guides, Drivers and Staff
Jess was a great guide.
Transport
Alex is the best driver!
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 10, 2025

Hello Julie,
Thank you for taking the time to write a thorough review. Thank you for mentioning your guides by name, I will be sure to pass on the information. They love to hear that they have done a good job!

How absolutely amazing that you got to see a puma in Corcovado, that is a rare occurrence.

I'm glad to hear that you had an amazing experience here in Costa Rica, all of our planning paid off!

Thank you
Holden Ketchum
Serendipity Adventures

Great service
Thailand | Feb 14 - Mar 2, 2025

Pam
Pam B.
Portland, OR | Reviewed on Mar 09, 2025
Lacey was incredibly patient working with us to craft the trip of our dreams at the price we wanted to pay. When our flight to Siem Reap was changed, she arranged to get us from Halong Bay to the airport in Hanoi. That was the only blip in the schedule, and it was seamlessly handled without us having to do anything. Overall, our guides and drivers were wonderful. A special call out of Ae, our guide in Bangkok, who we wanted to take with us. She made us fall in love not only with Bangkok,... Read more

Lacey was incredibly patient working with us to craft the trip of our dreams at the price we wanted to pay. When our flight to Siem Reap was changed, she arranged to get us from Halong Bay to the airport in Hanoi. That was the only blip in the schedule, and it was seamlessly handled without us having to do anything.

Overall, our guides and drivers were wonderful. A special call out of Ae, our guide in Bangkok, who we wanted to take with us. She made us fall in love not only with Bangkok, but her. She attended to our every need, and then some. She treated us to the foods of Thailand, and always was smiling. We also enjoyed Set and Buhaun in Cambodia. Set treated us as queens, and we loved the cool towels and water Buhaun had ready for us. We only spent half a day with Pookie in Chiang Mai, but we enjoyed the time with her. We were less impressed with Thom in Hanoi--he clearly was not feeling well--and Mr. Chaun in Chiang Rai was more of an escort than a guide. Instead of walking through our stops and sharing the history, he pointed us in the right direction and later met us to leave. He seemed impatient and eager to finish the job. We didn't get that sense from anyone else. They all were eager to share their knowledge with us. Because of his attitude, we wish we would have spent only one day (or none) with him. Other than that, we had a tremendous experience.

Highlights were dinners with families in Vietnam, Cambodia and Chiang Mai; Angkor Wat; Tonle Sap; everything with Ae (tuk tuk food tour, flower market, Grand Palace at night, railroad and floating markets, Ayutthaya), the White Temple, the elephant sanctuary and our two excursions in Phuket (Phi Phi Island sunrise speedboat tour and John Gray Sea Canoe trip).

The trip not only met, but exceeded, our expectations.

Hotel Reviews
Sena Cruise
Ha Long

Sena Cruise was an incredible experience. The cruise director did a great job, and they efficiently arranged for our early departure to catch a changed flight. The entire process was handled smoothly, and the staff ensured we were well taken care of, even putting us on a speedboat when needed. The level of organization and care they showed made the cruise a highlight of our trip.

La Niche d'Angkor Boutique
Siem Reap

La Niche d'Angkor Boutique was a fantastic hotel with wonderful staff who looked after all our needs. The facilities were great, and the entire stay was enjoyable. However, the beds were very hard, which made the first two nights uncomfortable as we struggled to sleep. By the third night, we were either too exhausted or had adjusted to it.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 10, 2025

Dear Pam,
Thank you so much for your detailed review, which helps us a lot to improve our service in the future. It's our great pleasure to welcome you to in Asia this time, and I hope to see you again in your next trip.
All my best,
Lacey and Exotic Voyages team

This is our second time using KimKim to plan ...
Ecuador | Mar 3 - Mar 6, 2025

Dana
Dana C.
Singapore | Reviewed on Mar 08, 2025
This is our second time using KimKim to plan a big international trip for a couple or small group. We appreciate the individualized care and service given right from the start by agents online. It is easy to customize your itinerary based on budget, activities, and timing. During the course of this trip, we encountered a third party guide who did not meet our expectations in the service or interactions provided. When we provided feedback about this experience, our KimKim agent was quick to... Read more

This is our second time using KimKim to plan a big international trip for a couple or small group. We appreciate the individualized care and service given right from the start by agents online. It is easy to customize your itinerary based on budget, activities, and timing. During the course of this trip, we encountered a third party guide who did not meet our expectations in the service or interactions provided. When we provided feedback about this experience, our KimKim agent was quick to respond and help to make changes so that the remainder of our trip was not negatively impacted. We appreciated the time and effort this took. The rest of our trip, activities, and guides were superb, allowing us to enjoy the wonder and beauty of the Galapagos while feeling truly listened to and taken care of. We continue to hold KimKim in high regard and would use their services again in the future to help in planning a memorable trip.

Hotel Review
Hotel Villa Laguna
Puerto Ayora

This was a mid-range hotel. Upon arrival, we were told that the owners were away, so certain options, like a boxed breakfast were not available, until they returned. This was also apparent in the quality of the served breakfast on the first morning. Some other small details made the hotel seem unprepared for guests. For example, they had only one small slip of paper with the wifi information on it, which could not be taken to your room, as their was only one copy and this information was not printed anywhere else. Additionally, we had 2 matrimonial rooms, however, one of the rooms was clearly larger and with a bigger bed than the other one. We were told the rooms were the exact same when asked to move the smaller room to a bigger one. Breakfast on Day 2 and 3 were much better (maybe the owners were back?). There were a lot of beatles on the floors of the rooms and all over the hotel. The rooms were fine, air conditioning worked well and cleaning services arrived and tidied rooms daily. Location was off the beaten path, so was quiet, if that's what you like. It was also across the street from 2 very nice cocktail bars and a 10 ten minute walk to town.

Authenticity & Character
Location
If there were bikes to rent, it would make it quicker to get into town to explore restaurants and shops.
Staff
Cleanliness & Comfort
Local specialist: Pilar Albuja

Santiago/Atacama/Uyuni
Chile | Dec 15 - Dec 21, 2024

D
Douglas A.
Atlanta, GA | Reviewed on Mar 08, 2025
Overall, this was a unique and interesting trip. Starting with a food tour in Santiago which ended with a picnic overlooking the city. Wine tasting in Maipo Valley was nice. Pickups and transfers went smoothly except for one mistake with the wine tasting time. On to Atacama with a nice tour. Hit or miss on the star gazing however the cancellation worked in our favor since none of the tour organizers considered getting the Bolivian visa in advance. It was stressful when they attempted to reach... Read more

Overall, this was a unique and interesting trip. Starting with a food tour in Santiago which ended with a picnic overlooking the city. Wine tasting in Maipo Valley was nice. Pickups and transfers went smoothly except for one mistake with the wine tasting time. On to Atacama with a nice tour. Hit or miss on the star gazing however the cancellation worked in our favor since none of the tour organizers considered getting the Bolivian visa in advance. It was stressful when they attempted to reach us at 10pm the night before we were supposed to depart for Bolivia and Uyuni. Well past midnight we were collecting documents, taking pictures, and filling out forms. Ultimately, it all worked out at the border however the stress was not necessary and could have been avoided with some attention to details. Trip to Bolivia and the salt flats we great with a great guide and beautiful scenery. For someone looking to make it to the driest desert and see the unique salt flats we would recommend the trip. Kim Kim just needs to iron out details ahead of time and work on communication with the several layers of travel agencies involved in multiple countries and cities.

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Mar 10, 2025
Hi Douglas, Thank you so much for taking the time to share your experience! I’m really happy to hear that you had a unique and interesting trip, and that you enjoyed the food tour, wine tasting, and the incredible landscapes of Atacama and the Uyuni Salt Flats. I truly appreciate your feedback regarding the logistics and communication. While I strive every day to ensure a 5-star experience for all my travelers, I understand how the last-minute visa situation could have been stressful.... Read more

Hi Douglas,

Thank you so much for taking the time to share your experience! I’m really happy to hear that you had a unique and interesting trip, and that you enjoyed the food tour, wine tasting, and the incredible landscapes of Atacama and the Uyuni Salt Flats.

I truly appreciate your feedback regarding the logistics and communication. While I strive every day to ensure a 5-star experience for all my travelers, I understand how the last-minute visa situation could have been stressful. Your comments help us improve, and I’ll make sure to pass them along so we can refine our processes and provide smoother experiences in the future.

It’s wonderful to know that, despite the challenges, you had a great trip and would recommend it to others. Chile and Bolivia are truly special places, and I hope you left with amazing memories!

Thank you again for choosing KimKim, and I’d love to help you with another adventure in the future!

Best regards,
Francisco

Outstanding Travel Planning by Yuliana – A Perfect Costa Rica Getaway!
Costa Rica | Feb 22 - Mar 1, 2025

Cristina
Cristina C.
Newark, NJ | Reviewed on Mar 08, 2025
I cannot recommend Yuliana enough! From the very first email exchange to the final details of our trip, she was an absolute pleasure to work with. She took the time to understand exactly what my partner and I were looking for—a perfect balance of adventure, cultural exploration, and a relaxing beach day—and she delivered beyond our expectations. Yuliana was incredibly responsive, always quick to answer our questions and provide thoughtful suggestions. She crafted an itinerary that suited... Read more

I cannot recommend Yuliana enough! From the very first email exchange to the final details of our trip, she was an absolute pleasure to work with. She took the time to understand exactly what my partner and I were looking for—a perfect balance of adventure, cultural exploration, and a relaxing beach day—and she delivered beyond our expectations.

Yuliana was incredibly responsive, always quick to answer our questions and provide thoughtful suggestions. She crafted an itinerary that suited our budget without sacrificing quality, and every hotel she recommended was fantastic. Thanks to her expertise, our trip to Costa Rica was seamless, stress-free, and absolutely unforgettable.

Every moment felt perfectly curated, from thrilling activities to immersive cultural experiences, and just the right amount of downtime. I truly loved every minute of it! If you're looking for a travel agent who listens, personalizes, and ensures an amazing experience, Yuliana is the one. I will absolutely be reaching out to her for future trips! 🌟🌎✈️

Activity Reviews
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Zip Lining & Visit to La Fortuna Waterfall
Zip Lining & Visit to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure with Snorkeling
Catamaran Adventure with Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 10, 2025
Hello Cristina,
Thank you so much for your kind words! It was truly a pleasure helping you and your partner plan your Costa Rica adventure. It is great to hear that the itinerary matched your vision and that you had such a memorable experience.
Creating a seamless and personalized trip is always our goal, and I am so happy to know that you enjoyed the perfect mix of adventure, culture, and relaxation. Your enthusiasm and appreciation mean the world to me! I would love to assist you again... Read more

Hello Cristina,
Thank you so much for your kind words! It was truly a pleasure helping you and your partner plan your Costa Rica adventure. It is great to hear that the itinerary matched your vision and that you had such a memorable experience.

Creating a seamless and personalized trip is always our goal, and I am so happy to know that you enjoyed the perfect mix of adventure, culture, and relaxation. Your enthusiasm and appreciation mean the world to me!

I would love to assist you again whenever you are ready for your next journey. Until then, may your travels continue to be filled with incredible moments!

Best wishes,
Yuliana

great trip
Galapagos Islands | Feb 5 - Feb 15, 2025

Thomas
Thomas L.
Palm Coast, FL | Reviewed on Mar 08, 2025
would do again, Paola was very informative and made the trip easy Read more

would do again, Paola was very informative and made the trip easy

Hotel Reviews
Ibis Styles El Malecón
Guayaquil

excellent service and room perfect great restaurants near by and boardwalk

Authenticity & Character
Location
location was perfect
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

not the best

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

this was a beautiful place clean great breakfast and staff were amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Galapaguera Tortoise Reserve
Galapaguera Tortoise Reserve
Galapagos Islands
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 27, 2025

Thank you, Tom! I’m so glad to hear that I could help make your trip easy. It was a pleasure assisting you! Wishing you and Jill many more amazing adventures ahead :)

Lacey was amazing! So communicative and there...
Thailand | Feb 15 - Mar 1, 2025

I
Isabel M.
San Jose, CA | Reviewed on Mar 08, 2025

Lacey was amazing! So communicative and there when we had questions or had minor hiccups on our trip! We can’t thank her enough for all her help planning our dream honeymoon!

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 10, 2025

Dear Isabel,
It is our pleasure to accompany you and Whitney on this lifetime journey. I do hope to have a chance to accompany you in the future trips.
From Exotic Voyages team with thanks!

Bangkok Trip with Hoa
Thailand | Feb 22 - Feb 28, 2025

ashley
ashley f.
Bloomfield, NJ | Reviewed on Mar 08, 2025
I recently had the pleasure of working with Hoa, our trip planner for our first journey to Thailand, and I cannot recommend her highly enough! From the very beginning, Hoa was incredibly flexible and accommodating, taking our preferences and interests into account while crafting an itinerary that truly felt personalized. She went above and beyond to ensure we had a unique experience, introducing us to local favorites that we would never have found on our own. Her attention to detail made... Read more

I recently had the pleasure of working with Hoa, our trip planner for our first journey to Thailand, and I cannot recommend her highly enough! From the very beginning, Hoa was incredibly flexible and accommodating, taking our preferences and interests into account while crafting an itinerary that truly felt personalized.

She went above and beyond to ensure we had a unique experience, introducing us to local favorites that we would never have found on our own. Her attention to detail made our trip seamless.

Thank you, Hoa, for making our trip unforgettable and for being such a fantastic guide throughout the planning process. We can’t wait for our next adventure, and returning Thailand.

Also Anne on our food tour was great. Aswell as the drivers.

Hotel Review
Veranda Resort Pattaya - MGallery
Authenticity & Character
Location
Outside the city with great sunset and beach views for a quick trip
Staff
Cleanliness & Comfort
Activity Reviews
Tingly Thai Cooking School - Morning joining class
Tingly Thai Cooking School - Morning joining class
Bangkok

This was much better than expected. Loved going to the market and learning about the food and culture. Our guide was amazing and kept it very fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

One of the best tour guides. Loved Anne jist knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 10, 2025

Hi Ashley,
Wow, thank you so much for taking time to write us such a detailed review😍!
I’m so thrilled to hear you had an unforgettable & fantastic trip around Bangkok. I’ll definitely pass your sweet words along to Anne and the drivers—they’ll be so happy to hear they made your experience even better.
I can’t wait to help you plan your next adventure in Thailand! There’s still so much more to see and do, and I’d love to create another amazing trip for you.
Thanks again for your wonderful feedback—it means the world to me and our team!
Take care and keep in touch🥰,
Hoa

Family trip to Nepal
Nepal | Feb 23 - Mar 2, 2025

Vicente
Vicente G.
India | Reviewed on Mar 08, 2025
Unforgettable trip to Nepal, Kathmandu and a 3 day trek with astonishing views of Annapurna South. I highly appreciate and recommend Sangita to organize a trip in Nepal. Her capacity to manage every detail, full time availability and flexibility to adapt to one's specific demands made this family trip perfect. Thanks for your support Sangita! Warm regards also to Ishta, from whom we got to learn about the historically rich Kathmandu and Mitra, best treking guide possible!
Hope to see you all...
Read more

Unforgettable trip to Nepal, Kathmandu and a 3 day trek with astonishing views of Annapurna South. I highly appreciate and recommend Sangita to organize a trip in Nepal. Her capacity to manage every detail, full time availability and flexibility to adapt to one's specific demands made this family trip perfect. Thanks for your support Sangita! Warm regards also to Ishta, from whom we got to learn about the historically rich Kathmandu and Mitra, best treking guide possible!
Hope to see you all again
Vicente and family

Hotel Reviews
Hotel WoodApple
Thamel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aabas Pokhara
Pokhara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Mar 08, 2025

Dear Vicente,

Thank you for exploring Nepal with us. We are so glad to know you and your family had amazing experience with our team. Cannot wait to plan your next adventure in Nepal. :)

Regards
Sangita

Our guide Kencho Tshering was excellent. Very...
Bhutan | Mar 3 - Mar 7, 2025

P
Parduman K.
United Kingdom | Reviewed on Mar 08, 2025
Our guide Kencho Tshering was excellent. Very good knowledge and saw to all our needs.
Our driver was very good too.
Our first hotel in Thimphu was very cold and uncomfortable. The other 2 hotels were nice.
Read more

Our guide Kencho Tshering was excellent. Very good knowledge and saw to all our needs.
Our driver was very good too.
Our first hotel in Thimphu was very cold and uncomfortable. The other 2 hotels were nice.

Hotel Reviews
Hotel Ariya

The hotel was very cold and the food wasn’t too good.

Authenticity & Character
Location
Too far out
Staff
Cleanliness & Comfort
Bathroom was very very cold no heating.
RKPO Green Resort Punakha
Punakha
Authenticity & Character
Location
Too far out
Staff
Cleanliness & Comfort
Le Meridien Riverfront Paro
Paro

The staff were very helpful. The rooms are very clean and spacious. We were upgraded. The restaurant staff were exceptionally well trained. Especially Satyajeet Mondal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Altitude sickness - general information
Bhutan

We both suffered from altitude sickness. Try and have some free time to relax

Quality of Experience
Guides, Drivers and Staff
Transport
Everything
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Mar 08, 2025

Thank you Parduman, for leaving a review and glad to hear you have enjoyed your stay in Bhutan and your time spent with Kencho.
Also, good to know your thoughts on the hotels - we usually use a different set of hotels but it's good to know your experience with your selected hotels. Feedback is always welcome, that's how we learn.

wishing you all the best and a lovely time in India, Tashi Delek!
Mieke

We were so amazed at the level of service fro...
Vietnam | Feb 24 - Mar 7, 2025

Bill
Bill H.
Los Angeles, CA | Reviewed on Mar 08, 2025

We were so amazed at the level of service from Camilla and the Kim Kim team! Traveling outside of the country can be very stressful
But the Kim Kim team was with us every step of the way. Every driver was on time and every guide that was provided was amazing! We will definitely use Kim Kim again ! Thank you so much!

Local specialist: Camellia Nguyen

Amazing 60th Birthday trip to Morocco.
Morocco | Feb 20 - Feb 28, 2025

Lorna
Lorna A.
Canada | Reviewed on Mar 08, 2025
Our Morocco trip was amazing. Nihad planned a fantastic itinerary incorporating lots of places and events that matched the type of travel we requested. I really liked how flexible it was to customize the trip to exactly what we wanted. Our guide and driver Hicham was so helpful and organized. We appreciated having him help us not get lost in the souks. We also felt very safe with him driving in the sometimes chaotic cities as well as mountain roads. Being able to experience both the... Read more

Our Morocco trip was amazing. Nihad planned a fantastic itinerary incorporating lots of places and events that matched the type of travel we requested. I really liked how flexible it was to customize the trip to exactly what we wanted.

Our guide and driver Hicham was so helpful and organized. We appreciated having him help us not get lost in the souks. We also felt very safe with him driving in the sometimes chaotic cities as well as mountain roads.

Being able to experience both the city and countryside gave us a great overview of the beauty and diversity of Morocco and its people.

Our favourite days were cooking with a local family, riding camels and camping in the Sahara. We also really enjoyed meeting the different artisans like weavers, potters, artists and carpet makers.

All the Riyads and Palaces we stayed at were fantastic.

We will definitely return to Morocco and stay longer next time.

We’re so glad we found this travel company, it made the whole trip very easy and relaxing.

Our sincere thanks to everyone involved for making my 60th birthday so special.

Hotel Reviews
Palais Tara & Spa
Marrakech

From the peppermint tea and cookies at arrival to the beautiful rooms we really liked this place. Great location right on the edges of the souk.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

This is the only way I’d want to camp. Such comfortable beds, cosy and warm and the shower was excellent, we really didn’t expect that. Watching the stars at night and listening to the drummers was so fun. Arriving to the camp by camel was a highlight of our trip.

Authenticity & Character
Location
Easy to see the sunrise in the mornings.
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Everyone was so friendly and kind, especially Fatima on reception and the staff at breakfast. Because it was my birthday they gave me a rose at breakfast and even delivered a cake to my room including a birthday serenade. They really know how to make you feel special. I would return to this hotel again and again.

Authenticity & Character
Stunning beautiful hotel. So many details of mosaics and tile work everywhere. Small touches like the tiny library was lovely.
Location
Walking distance to the souk. Excellent views of the whole city from the patios.
Staff
Very kind, friendly and helpful. Also very professional. Nothing is too much trouble.
Cleanliness & Comfort
Very comfortable beds and large rooms.
Kasbah Tiziri
Kelaat Mgouna

What a unique place. The owner is an absolute treasure and has amazing stories. She makes you feel like you’re old friends coming to visit. The hotel is a beautiful renovation and food was great.

Authenticity & Character
Such a unique place. You feel like you’ve gone back in time.
Location
Great location to explore the local area.
Staff
Such a lovely lady who has really embraced life in Morocco. It was so interesting to talk to her.
Cleanliness & Comfort
Very clean and comfortable 4 poster beds.
Lina Ryad & Spa
Chefchaouen

Great location in the centre of everything. Great rooftop view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Marrakesh was our first city so having a guide really helped us get used to the city and understand the Houston’s culture, and as we’re only there for a short time was saw a lot.

Quality of Experience
Guides, Drivers and Staff
Hicham was a great guide and knows the city really well.
Transport
comfortable vehicle with lots of space.
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Mar 15, 2025
Hi Lorna, Thank you for taking the time to write this incredible review! We're so thrilled to hear that you had an unforgettable adventure in Morocco with Hicham. It's a pleasure to know that you loved the accommodations, too—they're a big part of what makes the experience so memorable. We are glad to hear that the camp in the desert exceeded your expectations. We are so happy to hear that you had a special birthday. We're always here and happy to help you plan your next visit to Morocco.... Read more

Hi Lorna,

Thank you for taking the time to write this incredible review! We're so thrilled to hear that you had an unforgettable adventure in Morocco with Hicham. It's a pleasure to know that you loved the accommodations, too—they're a big part of what makes the experience so memorable. We are glad to hear that the camp in the desert exceeded your expectations. We are so happy to hear that you had a special birthday.

We're always here and happy to help you plan your next visit to Morocco. Thanks again for trusting us with your trip!

Keep in touch,
Nihad, Hicham, and the rest of the Morocco immersion family.

Fun times in Costa Rica. We covered a lot of ...
Costa Rica | Feb 22 - Mar 1, 2025

N
Neil M.
Philadelphia, PA | Reviewed on Mar 08, 2025

Fun times in Costa Rica. We covered a lot of ground in a eeek and everything was well laid out.
Everyday was a new adventure. Costa Rica is beautiful and the people are extremely friendly

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 10, 2025

Hello Neil,

So happy to hear you had such a great time in Costa Rica! It is an amazing place, and I am so glad you made the most of your week with all those adventures. The friendly people and beautiful landscapes make it special.

Thanks for sharing your experience, I hope you get to come back for more fun someday!
Best,
Yuliana

12 Days in Australia
Australia | Feb 22 - Mar 6, 2025

M
Matt P.
Ashburn, VA | Reviewed on Mar 07, 2025
We spend a week and a half in Australia (Sydney, Port Douglas, and Melbourne) and everything was great. Our local specialist Vicky did a fantastic job. Our hotels were excellent. In one case, she reached out to us to let us know that the hotel we had originally booked was undergoing some construction and she suggested that we move. Her proactive work was much appreciated. Vicky also arranged city tours, a barrier reef excursion, a tour of the rainforest, and wine and nature tours for us.... Read more

We spend a week and a half in Australia (Sydney, Port Douglas, and Melbourne) and everything was great. Our local specialist Vicky did a fantastic job. Our hotels were excellent. In one case, she reached out to us to let us know that the hotel we had originally booked was undergoing some construction and she suggested that we move. Her proactive work was much appreciated. Vicky also arranged city tours, a barrier reef excursion, a tour of the rainforest, and wine and nature tours for us. The vendors she chose were all great. Basically, everything went seamlessly and we had a great time. I would highly recommend Vicky for planning an Australia trip.

Activity Reviews
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

What a tremendous experience. We learned a lot, and the direct encounters with the animals exceeded our expectations. Importantly, these interactions were managed in a way that put the animals health and safety first.

Quality of Experience
Guides, Drivers and Staff
Enrique did a great job
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Port Douglas

Terrific trip with great guide. The nature beauty of the landscape was amazing. And our guide Chris did a fantastic job.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas

The reef speaks for itself, but the crew on the boat was amazing. They really looked out for everyone and made the trip special. One of the best snorkeling experiences we've had.

Quality of Experience
Guides, Drivers and Staff
Phillip Island Private Experience
Phillip Island Private Experience
Melbourne

We saw the penguin parade, as well as the Koala habitat and pyramid rock. Our guide, Adam, did a great job taking us to the right places and spotting the local wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Yarra Valley Winery Private Car Tour
Yarra Valley Winery Private Car Tour
Melbourne

We visited four wineries. We also asked to visit a dairy farm and the tour company made that happen (it was nice to have a cheese break from the wine). We finished with a visit to the chocolate factory. It was a great trip.

Quality of Experience
Food
Lunch at the Rochon winery was excellent
Guides, Drivers and Staff
Russell, our guide, was terrific, and as noted, he added the dairy farm visit at our request.
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

We had a nice drive out to the blue mountains. There are some amazing views, but I am not sure that they were worth the time it took to get out there.

Quality of Experience
Guides, Drivers and Staff
Our driver was very nice, but she did not provide a lot of information. We had much better luck on that front on our other tours in Australia.
Transport
Sunset and Sparkle Sydney Harbour Cruise
Sunset and Sparkle Sydney Harbour Cruise
Sydney

This was a nice way to see the city from the water. Very relaxing on a nice night. It is not a must do, but it was a cool way to see the city and the harbor.

Quality of Experience
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 08, 2025

Hi Matt
Thanks so much for your feedback. I am so glad you guys had a great time and enjoyed the accommodations and experiences. The wildlife habitat in Port Douglas is super special and I am especially pleased you had a great day on the reef and in the Daintree.
Thanks again for trusting me with your trip
Take care and All the Best
Vicky

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