Kimkim Trip Reviews

4.8
Based on 18,696 ratings
Read 18,696 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

What a Great Outdoor Adventure!
Iceland | Aug 15 - Aug 21, 2025

Gaia
Gaia B.
Reno, NV | Reviewed on Sep 06, 2025
This was a six-day mother-daughter Icelandic adventure with two days in Reykjavik and four days of hiking, kayaking, and engaging with lava fields, waterfalls and glaciers. (Our hoped-for tour inside a volcano was cancelled last minute for maintenance--next time!) Once our Iceland specialist, Gummi, understood we were not spa people (no thank you, Blue Lagoon), he set us up with tours to fit our interests. The Reykjavik folklore tour was very good, and the food walk was fantastic. On our own,... Read more

This was a six-day mother-daughter Icelandic adventure with two days in Reykjavik and four days of hiking, kayaking, and engaging with lava fields, waterfalls and glaciers. (Our hoped-for tour inside a volcano was cancelled last minute for maintenance--next time!) Once our Iceland specialist, Gummi, understood we were not spa people (no thank you, Blue Lagoon), he set us up with tours to fit our interests. The Reykjavik folklore tour was very good, and the food walk was fantastic. On our own, we found the volcano show at the Harpa, which was spectacular, and the "How to Become Icelandic in 60 minutes", also at the Harpa, which was okay. The rest of the tour was around the Golden Circle. We were self driving, and Gummi had told us to be sure to get the car rental people to help us set up the navigation. However, they refused to do so, so we had to figure it out on our own, and we did. The navigation proved to be fussy, sometimes working, sometimes not. It did cause frustration, and we were sometimes confused, but we were never really lost. The car rental people also gave us a fob which they said would get us a discount on gas, but we never figured how to use it. Gummi had promised to be only a phone call away if we had problems, and he was true to his word. (We probably should have asked him about the fob.) Our self-guided hiking and our scheduled excursions were all wonderful. We especially liked and ice cave and the kayaking among what I called "iceberglettes." Three of our hotels were lovely, the fourth taught us that six weeks out is not necessarily enough lead time for booking during high season. All in all, it was another good Kimkim experience for us.

Hotel Reviews
Courtyard by Marriott Reykjavik Keflavik Airport
Reykjanesbær

This was a nice hotel, just a very short distance from the airport.

Authenticity & Character
Location
Staff
They were helpful.
Cleanliness & Comfort
Welcome Hotel Lambafell
Eyvindarhólar
Authenticity & Character
Location
Staff
There was only a staff for breakfast and cleaning.
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir

This was a lovely property with a helpful staff and a good restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Plaza
Reykjavík

This hotel was so well placed. Parking was not too far away (and parking in Reykjavik is a challenge), and everything we wanted to go to was nearby. Breakfast included granola bars right from the oven. Staff was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

This was not on our itinerary! We specifically said we had been in lava tunnels and didn't need to do this. Did we pay for it?

Inside the Volcano (Meet On Location)
Inside the Volcano (Meet On Location)
Iceland

This was cancelled due to maintenance.

Jökulsárlón Glacier Lagoon Kayaking Excursion
Jökulsárlón Glacier Lagoon Kayaking Excursion
Iceland

Kayaking amongst those hunks of glacier was an awesome experience, so serene and beautiful.

Quality of Experience
Guides, Drivers and Staff
The guide took photos of everyone who wanted.
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

This was great. Our guide was a hoot. And he explained everything very well.

Quality of Experience
Guides, Drivers and Staff
Our guide had had quite a career path. He was an interesting person.
Transport
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Bonnie was a great guide for this tour, and she introduced us to some wonderful food and restaurants. We were sorry that the restaurant we liked best had only a 7 course tasting menu if we wanted to go there for dinner (we didn't want to eat that much!) but we were glad we got to sample some of it!

Quality of Experience
Guides, Drivers and Staff
Bonnie was so much fun.
Reykjavík Folklore Tour
Reykjavík Folklore Tour
Reykjavík

This was an interesting way to learn about Reykjavik and its history.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 08, 2025
Hi Gaia
Don't worry, you were not charged for the Lava Tunnel Tour. Remember, we added it in the trip plan spontaneously on the same day because the Inside the Volcano tour was unfortunately cancelled at such short notice. However, when you decided to skip it, it was cancelled immediately.
I think there is a misunderstanding about the navigational system. What I mentioned several times was to have the car rental help you connect your phone to the mobile WiFi they provided you with, so you... Read more

Hi Gaia
Don't worry, you were not charged for the Lava Tunnel Tour. Remember, we added it in the trip plan spontaneously on the same day because the Inside the Volcano tour was unfortunately cancelled at such short notice. However, when you decided to skip it, it was cancelled immediately.

I think there is a misunderstanding about the navigational system. What I mentioned several times was to have the car rental help you connect your phone to the mobile WiFi they provided you with, so you can access my driving maps on your phones.
Unfortunately, we don't have any control over the rental cars' navigational systems. The rental has thousands of cars, and it would be an impossibility for us, a 3rd party, to know any specifics of any car. The rental allocates cars at pickup, and as long as they are in the same category (or better) we have no say in what car you get. This is the same procedure as anywhere else in the world.
This is why I underline the importance of using the driving maps that I have made for you, and absolutely not to use the car's navigational system by inserting destinations manually. Another good reason not to do that is that there are places in Iceland that have the same names, and if you insert the destination yourself, you might end up in the wrong place. That is why I am very adamant that travelers use my driving maps and my driving maps only.
Likewise, the fob for the gas is something we have no knowledge of or control over, and neither do we include that service in our price.

But anyway, I am happy to read that overall the trip was a great success, despite a few hickups :)

All the best
Gummi

Amazing Trip- Very Well Planned!
Germany | Aug 16 - Aug 26, 2025

Lisa
Lisa L.
Buffalo, NY | Reviewed on Sep 06, 2025
Lucie did an incredible job planning our family trip to Germany & Austria. I provided her with information about the types of things we would like to see and do as well as our preferences and budget and she put together the perfect itinerary. It was nice to be able to meet with her virtually to discuss the trip and ask questions. Both countries were absolutely beautiful. We enjoyed the history and culture. We had an amazing and memorable trip! Read more

Lucie did an incredible job planning our family trip to Germany & Austria. I provided her with information about the types of things we would like to see and do as well as our preferences and budget and she put together the perfect itinerary. It was nice to be able to meet with her virtually to discuss the trip and ask questions. Both countries were absolutely beautiful. We enjoyed the history and culture. We had an amazing and memorable trip!

Hotel Review
Hotel Zugspitze
Garmisch-Partenkirchen

This hotel was amazing! The view of the mountains from our room was breathtaking, and the room was spacious and clean. It is located within walking distance of lots of shops and restaurants. The area is very charming. We enjoyed the pool, hot tub, and sauna which were very nice. Breakfast each morning was delicious and included a large selection. The staff were helpful and friendly. I highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 02, 2025

Hi Lisa,

Thank you so much for this nice review! I appreciate a lot!

I'm so happy you enjoyed your trip and that you liked everything! This is really important to me! :)

I wish you the best!

Lucie

Outstanding trip in every way!
Norway | Aug 16 - Aug 30, 2025

J
Jean K.
Dallas, TX | Reviewed on Sep 06, 2025
The staff planned an absolutely fantastic trip!! They really listened to what we were interested in and recommended activities, hotels, and a route that suited our needs and desires. We were THRILLED with everything! The hotels were lovely - great locations, quiet rooms, and the caliber that we wanted. The activities were outstanding! We particularly loved the RIB boat trips on the fjords. But, truly, we loved all our activities. Read more

The staff planned an absolutely fantastic trip!! They really listened to what we were interested in and recommended activities, hotels, and a route that suited our needs and desires. We were THRILLED with everything! The hotels were lovely - great locations, quiet rooms, and the caliber that we wanted. The activities were outstanding! We particularly loved the RIB boat trips on the fjords. But, truly, we loved all our activities.

Hotel Reviews
Hotel Oleana
Bergen

Loved this hotel. The location is wonderful. It’s on a very quiet side street with lovely flowers in the middle of the street near all the sights. The room is colorful, clean, modern, compact, and our room was very quiet. Would definitely recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Great location. Loved the balcony view, big clean room, modern bathroom. Breakfast very extensive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

What a location! The hotel was lovely in an incredible location and the breakfast area and dining room were very nice. Would definitely recommend staying here for Flam. We stayed in an historic room. It was very quiet, with lovely sheets, and a modern bathroom. However, the chairs and sofa in the room needs to be restuffed. We couldn’t sit on them - but that wasn’t a problem. Also, although the bathroom is modern and lovely, our room had a ball and claw tub which would be a challenge for some people to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vestlia Resort
Geilo

Very nicely furnished, comfortable linens, modern bathroom, clean, nice to have a living room and a bedroom. The food and dining room was very nice. Lots of places to sit and talk. The city itself doesn’t have much in it to do but we enjoyed hiking

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

Amazing location, very quiet room, convenient to everything. Very clean, modern bathroom

Authenticity & Character
Loved the historic building
Location
Staff
Cleanliness & Comfort
Freys Hotel
Stockholm

Great location. Very quiet rooms. Very clean, modern bathroom, lovely linens. Highly recommend

Authenticity & Character
Liked that it kept the features of the historic building
Location
Convenient to all the sights
Staff
Cleanliness & Comfort
Activity Reviews
Finnafjord Safari by RIB
Finnafjord Safari by RIB
Balestrand

We really enjoyed this RIB boat experience. It was different from the RIB boat experience in Flam. If you were only picking one of the two to do, we’d pick the one in Flam with the cheese tasting. However, this was also wonderful and we’re so, so glad we got to do both. The scenic beautiful out on the fjord is spectacular! The tour guide was knowledgeable and being on the water in both towns was truly memorable! This is definitely worth doing!

Quality of Experience
Guides, Drivers and Staff
Transport
Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

What a wonderful experience! This is a fun, informative, interesting, and very tasty activity! The owner showed us part of the apple orchard as he explained the history of their business, the kinds of apples grown, the cider making process, etc. He was lively and interesting. Then, we had a tasting of 5 types of cider with food pairings (we did the late afternoon cider pairings with snacks). The food and cider were delicious and the setting, sitting on their beautiful terrace overlooking part of their orchard, was lovely. We highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Culture & Nature Excursion by Electric Minibus
Culture & Nature Excursion by Electric Minibus
Flåm

Surprisedly good! We really enjoyed seeing areas we did not get to see otherwise. It was just the right mix of information, the right length of time at each stop, and it was a good length overall. We enjoyed this more than we expected. We would recommend it!

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Flåm

Very special - a must see in this area. Great views! It’s a landmark type of experience.

Quality of Experience
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

This was truly awesome! This was one of the highlights of our month trip! The scenery is absolutely spectacular and the guide was lively, very informative, interesting, and just delightful. The cheese tasting and the information on the town and cheese making was very interesting. The RIB boat company was very professional, gave great information, and the boats were very nice. Don’t miss this! It’s wonderful!

Quality of Experience
Terrific - beautiful - special - don’t miss it!
Guides, Drivers and Staff
Transport
Table Reservation Oslo
Table Reservation Oslo
Norway

Loved the location on the pier. There was a lot of variety on the menu and the food was good.

Quality of Experience
Winter Oslofjord Guided Hike
Winter Oslofjord Guided Hike
Oslo

Terrific! The guide was wonderful! He was knowledgeable, cheerful, gave us a lot of information about Oslo, paced the walk perfectly for the people in the group. It was a lovely 1/2 day trip and we really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Table Reservation
Table Reservation
Norway

The food was fine but we didn’t think it was anything special. If you go there, fine. But, there’s so many other restaurants to try.

Quality of Experience
Food tour Stockholm
Food tour Stockholm
Stockholm

We got to taste bites of a lot of different foods and we learned a lot. The tour guide’s knowledge and information was very good. However, the guide had a cold, non-conversational demeanor. We felt that a bubbly or warm or more engaging tour guide would have improved the tour. Also, Kim-Kim did notify the tour company of our allergies/dietary restrictions and the guide did ask at the beginning of the tour if anyone had allergies. But, the food choices could have been arranged ahead of time to easily accommodate our needs. Because we didn’t want to make a big deal in front of others, we just didn’t eat some of the items. Having said all this, we still enjoyed the tour and felt very lucky to have tasted so many interesting items and we learned so much.

Quality of Experience
Guides, Drivers and Staff
Table Reservation
Table Reservation
Stockholm

Great view and great location. The food is very good.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Julia Mattos

Beautiful views, disappointed in lack of time to visit urban areas.
Norway | Aug 28 - Sep 4, 2025

Mitzi
Mitzi F.
Blair, NE | Reviewed on Sep 06, 2025
All our hotels were excellent with great views and in easily accessible locations. We were disappointed with the lack of time allocated for exploring both Oslo & Bergen. The itinerary said we would have time in both locations to explore and we were looking forward to visiting some museums in both locations. In reality, our excursions were booked in the middle of the day when the museums were open and therefore we did not get to see much of Oslo. We ended up choosing not to go on our... Read more

All our hotels were excellent with great views and in easily accessible locations. We were disappointed with the lack of time allocated for exploring both Oslo & Bergen. The itinerary said we would have time in both locations to explore and we were looking forward to visiting some museums in both locations. In reality, our excursions were booked in the middle of the day when the museums were open and therefore we did not get to see much of Oslo. We ended up choosing not to go on our excursion in Bergen so we would have more time in the city. The Bergen excursion also included a 2 hour ferry ride to and from Rosendal and we had just spent 4 hours on a ferry the night before to get to Bergen. The initial itinerary did not have times listed, just what we would be doing, so when we booked the trip, we did not know how little time we would actually have. I don't feel like we got everything that we were promised because of the timing of activities and we ended up paying for activities that we didn't use.

Hotel Reviews
Scandic Torget
Bergen

Great location, close to everything. Very good breakfast. Not much space for our group of 8 to gather and hang out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Nice views off balcony, amazing breakfast. Rooms are very small.

Authenticity & Character
Location
Staff
Desk staff were not helpful, we asked about things to see & do and about ground transportation and there response on more than one occasion is "this is a small village" and dismissed our questions
Cleanliness & Comfort
Flåm Marina
Flåm

Loved the views off our balcony. Extremely spacious. Breakfast was great and the staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Byporten
Oslo

Excellent location, great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Norway
Depart Norway
Norway

Took a private taxi to the airport. Not really necessary as the tram goes right to the airport for about $4 per person

Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

It was a nice ride up to the top of the mountain to get city views. There is also a playground and troll park at the top to explore. Luckily we had sunshine, would not be much fun in the rain.

Explore Bergen
Explore Bergen
Bergen

It's cute city with some nice museums. We enjoyed the museums and shops and old architecture

Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

We skipped this activity. It was a 2 hour ferry ride both ways and we had just spent 4 hours on a ferry to get to Bergen the night before. It would have taken up all our free time in Bergen.

Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

Everyone in our group really enjoyed this activity and the food was excellent. The guide did a great job explaining the process and they had non alcoholic options available

Quality of Experience
Food
Guides, Drivers and Staff
Transport
No public transport available
Self Guided Exploration Balestrand
Self Guided Exploration Balestrand
Balestrand

This is a very small village without a lot to see. I was hoping for quaint little shops and cafes but they don't have any. There is a cute church but not much else to see unless you want to do alot of uphill hiking.

Quality of Experience
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Everyone in our group enjoyed this activity. Our guide was great and the boat ride was fun

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

Only 3 of us were able to do this activity as it was too strenuous for the rest of our group. Very steep stairs. The views were great!

Ægir Viking Meal Experience
Ægir Viking Meal Experience
Flåm

Everyone in our group enjoyed this activity even though we don't drink much beer. The food was great.

Visit Flåm Train Museum
Visit Flåm Train Museum
Norway

It's a small little museum attached to a souvenir shop. Luckily it is free.

Quality of Experience
Visit the Gol Stave church (Norwegian Museum of Cultural History)
Visit the Gol Stave church (Norwegian Museum of Cultural History)
Oslo

We were very rushed as the island hopping tour took up much of our time. We did enjoy the free guided tour of the grounds and learned a lot. Wish we would have had more time to see all of the exhibits. Would love to go back with more time.

Quality of Experience
Edvard Munch Museum in Oslo
Edvard Munch Museum in Oslo
Oslo

We didn't do this activity. We did not have time.

Quality of Experience
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

The first island was cute, could have skipped the 2nd island completely, 3rd island had an old monastery but wasn't very exciting either. It was too much walking for 3 people in our group so at the last island they sat in the cafe while the rest of us hiked. We had so much time to explore nature at the other villages that I'd rather not done this activity in Oslo. It took up all our time during the day when we could have been visiting museums.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo
Explore Oslo
Oslo

We did not have any time to explore Oslo. We got into town after the museums were closed and our excursion the next day took up most of the time during the day, On our last day we were on the train to early to explore.

Quality of Experience
Don't schedule our excursions taking up all time during the day when the museums are open.
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Nov 24, 2025

These photo's are amazing, Mitzi! I'm sorry that you didn't get to enjoy more time in Oslo & Bergen, but going back to spend more time in each of those cities specifically will be a wonderful trip in the future since they appealed to you so much that you wish you had more time in them!

Tiago was the best travel agent!
Portugal | Aug 29 - Sep 5, 2025

Allegra
Allegra B.
Ashburn, VA | Reviewed on Sep 06, 2025
Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated... Read more

Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated for us.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

This hotel was great overall. The location and staff were amazing and the breakfast buffet was nice. However, I would not recommend room service for dinner. The quality of the food was not so good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Restrooms in the room could use a little updating. The shower curtains were not the length of the tub, so water would splash and the paper was behind the toilet so it was difficult to reach.
Mercure Porto Centro Aliados
Porto

Absolutely loved this hotel! The location, staff, and accommodations were spectacular. Just one hiccup was that our room was not ready upon arrival even though in their system it said it was. The hotel held our luggage while we walked around and the room was ready within the hour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Cooking Lesson
Portuguese Cooking Lesson
Portugal

Cooking classes are a special way to immerse yourself into culture. Everywhere I travel, I like to take one and this was a great experience. Chef Gui knows how to host and make everyone feel comfortable. We started with an overview of the 9 dishes while drinking wine and eating Couvert then everyone chose which dish they wanted to prepare. All of the dishes tasted spectacular and the company of others was great too. I would highly recommend to other travelers!

Quality of Experience
Guides, Drivers and Staff
Chef Gui was amazing!
Transport
We walked 15-20 mins from our hotel.
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

My friends and I decided to rent a car this day and it was spectacular driving ourselves! However, if you don’t prefer driving, getting a private car would have been a good option too. The wine tasting was about 45 minutes of information throughout the tour then ended with a tasting and a very nice view! I would definitely recommend this day trip from Porto!

Quality of Experience
Guides, Drivers and Staff
Transport
We rented a car.
Culinary Tour of Porto
Culinary Tour of Porto
Porto

We loved this experience! We really like self-paced tours so this was perfect for my group. At the pastry shop, they ran out of the Jesuita, because those sell out by early morning. Therefore, they gave us a tasting of other pastries from the storefront. The only hiccup was that one of the restaurants was closed for holiday, so we got to experience 4 out of 5 restaurants on this activity. However, we were very full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
We guided ourselves.
Transport
We walked on foot to eat restaurant.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 07, 2025

Hi Allegra,

Thank you so much for your review! Very sweet of you!

We actually didn't speak directly after, but João told me that the 3 of you were great company and he truly loved showing you around!

Please extend my regards to Laura and Jessica and tell them that I'll stay in touch!!

All the best,

Tiago

We absolutely loved our trip to Greece. Ange...
Greece | Jun 28 - Jul 7, 2025

K
Kristen C.
Newark, NJ | Reviewed on Sep 05, 2025
We absolutely loved our trip to Greece. Angela created the perfect itinerary for us that mixed the right amount of sightseeing and also enjoyment of the beauty with relaxation around beautiful beaches. We loved the small villages tour in Naxos. It was breathtaking, and the sights in Santorini could not be beat. Angela created a trip that was perfect for me and my husband, and also for my 10-year-old son. She added a Greek God tour of the Acropolis for my Percy Jackson loving son and... Read more

We absolutely loved our trip to Greece. Angela created the perfect itinerary for us that mixed the right amount of sightseeing and also enjoyment of the beauty with relaxation around beautiful beaches. We loved the small villages tour in Naxos. It was breathtaking, and the sights in Santorini could not be beat. Angela created a trip that was perfect for me and my husband, and also for my 10-year-old son. She added a Greek God tour of the Acropolis for my Percy Jackson loving son and booked a cool Atlantis Tour to keep him interested and entertained throughout our trip. Every detail was carefully planned, and even the travels between the cities within Greece was a fun adventure!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 06, 2025

Yeia sou Kristen!

Thank you so much for sharing your experience!
I am delighted to know that the whole family enjoyed their time here in Greece with us.
We would love to see you come back soon and show you more of our amazing country. 🙂

Until our paths meet again, take care and safe travels!
Angela and the GA Trips team

An unforgettable vacation thanks to Helena and the Kim Kim team
Spain | Aug 30 - Sep 4, 2025

Andrea
Andrea R.
Islip, NY | Reviewed on Sep 05, 2025
Helena did an amazing job with the entire vacation from beginning to end. My boyfriend proposed on one of the excursions and later informed me how helpful everyone was. The entire trip ran smoothly and it was unforgettable for me and everyone involved. We were a bigger group on 8 people and all the transfers to and from hotels and airports were seamless. The excursions she chose were unique, amazing and comfortable. We did not feel like sardines being ushered around with a group of people. We... Read more

Helena did an amazing job with the entire vacation from beginning to end. My boyfriend proposed on one of the excursions and later informed me how helpful everyone was. The entire trip ran smoothly and it was unforgettable for me and everyone involved. We were a bigger group on 8 people and all the transfers to and from hotels and airports were seamless. The excursions she chose were unique, amazing and comfortable. We did not feel like sardines being ushered around with a group of people. We had an amazing in all of Spain. The location of the hotels were phenomenal and very clean. We honestly had a trip of a lifetime. This is my second time booking with Kim Kim and I honestly recommend it to everyone. Helena and the Kim Kim team have exceeded my expectations with every vacation. Thank you to everyone involved in my proposal, it was truly magical and unforgettable.

Hotel Reviews
Melia Palma Bay
Palma de Mallorca

Amazingly clean and spacious, staff was very helpful and breakfast was amazing every morning.

Authenticity & Character
Location
A little far away from town but I enjoyed the pool and the comfort of the rooms.
Staff
Cleanliness & Comfort
H10 Montcada Boutique Hotel
Barcelona

Amazing location, beautiful view, staff was very helpful and pristinely clean bathroom.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

The staff was great and the crystal clear blue water was amazing! There was plenty of space for everyone to have fun and you didn't feel like you were packed on a boat. Will definitely recommend to anyone visiting Mallorca.

Quality of Experience
Food
Guides, Drivers and Staff
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Spain

THIS WAS AN UNFORGETTABLE EXPERIENCE!!! The food alone is worth coming here. The wine was amazing!! And a perfect spot for a proposal. You can tell the owner does this for the love of wine and not profit. They truly love what they do and want to share all their knowledge with you. This is a place I will be coming back for years to come.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 16, 2025

Hi Andrea,

What a joy to read your review!
I am so happy your trip to Spain was unforgettable and that your proposal turned out so magical. ✨
It was a pleasure to plan such special moments for you and your group, and I am glad the hotels, transfers, and excursions worked so smoothly for everyone.
I look forward to helping you create your next adventure—whether in another corner of Spain, or perhaps in Portugal, Italy, or Morocco.

Warmest regards,
Helena

Incredible trip!
Ecuador | Aug 23 - Sep 1, 2025

E
Eric F.
Ashburn, VA | Reviewed on Sep 05, 2025
This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a... Read more

This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a last-minute trip to see an Ecuadorian soccer match in Quito, which was a highlight for us. Our guide in Quito, Marco Herrera, was incredibly knowledgeable and patient with our kids, answering all of our (many) questions. He worked with us on the best times to visit each attraction to make the most of our visit, made sure our kids could handle all of the planned activities, and recommended some great restaurants. Our visit to Sacha Lodge in the Amazon is an experience we will never forget. From the minute we arrived at the Quito airport, Sacha made sure we were perfectly taken care of. The lodge itself is absolutely stunning. We had two cabins connected by a short walkway - one for us and one for our kids. We were even able to see monkeys from the deck outside our cabins. The food at Sacha was wonderful, and the staff was able to accommodate our picky eaters. Jose, our guide, was fantastic. He also was incredibly knowledgeable and answered all of the kids' questions. He was able to spot so many species and let the kids look through his telescope from the canopy and treehouse. He helped our older son to catch a piranha while fishing, something he was incredibly excited about.

Until now, we had not ever used a travel agent when traveling as a family, but KimKim made everything so easy. There were a lot of logistics involved in this trip for us, and we were incredibly impressed that everything went off without a hitch. Our kids are already asking to return to Ecuador and saying how this was the best trip ever. We would definitely recommend traveling through KimKim!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 26, 2025
Dear Eric, Beth, Michael, and Noah, For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us. We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito,... Read more

Dear Eric, Beth, Michael, and Noah,

For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us.

We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito, which we are so glad was one of your highlights, added to your adventure. I can just imagine Michael and Noah’s curiosity exploring Quito with Marco, asking their endless questions, and discovering the city at the perfect pace. He will be delighted to know how much you appreciated his patience and knowledge.

Your time at Sacha Lodge sounds truly magical: spotting monkeys right from your cabin deck, fishing for piranhas, climbing the canopy towers, and learning from José about the incredible biodiversity of the Amazon. Those are exactly the kinds of moments that make Ecuador unforgettable, and it makes me so happy that you enjoyed them to the fullest as a family.

It means a lot that you trusted Kimkim for your first family trip planned this way, and I’m delighted to know everything went smoothly from start to finish. The fact that Michael and Noah are already asking to return is the best compliment we could ever receive.

Thank you again for trusting us and giving us such a special vacation. We’ll be more than happy to welcome you back whenever you’re ready for your next Ecuadorian adventure or to explore the rest of South America!

Warmest regards,
Alvaro, Jacquie, and the Responsible Travel Team

Spain in June
Spain | May 31 - Jun 14, 2025

K
Kelley A.
Newark, NJ | Reviewed on Sep 05, 2025

We had a wonderful time in Spain thanks to the services provided by our local specialists, Alfonso and team. They customized our visit to the way we enjoy vacationing, they were there for us all throughout the trip with reminders and to answer questions, they solved problems and issues when they inevitably come up and recommended the best activities even for our free time. I would absolutely recommend their services especially to those that have busy schedules and don’t know the area well. We will definitely consider using Kim Kim in the future.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Sep 06, 2025

Hi Kelley.
We loved working side by side with you during the construction of your trip plan and while you were traveling in Spain with us.
We hope to see you again in the future, discovering other parts of Spain, a multicultural country.
Take care.

We booked a trip to Norway. We visited Oslo B...
Norway | Aug 22 - Aug 29, 2025

C
Clara K.
Ashburn, VA | Reviewed on Sep 05, 2025
We booked a trip to Norway. We visited Oslo Bergen and flam. Tom helped us with the booking. He was very prompt in replying to emails. We did not like the accommodations in Flam as much. The room was very small. Of course it had a great view and breakfast and dinner were excellent But I think if Tom had communicated the options a little more I would’ve been able to make a better decision also there was not much to doing Flam and I feel like two nights were excessive. We could probably have... Read more

We booked a trip to Norway. We visited Oslo Bergen and flam. Tom helped us with the booking. He was very prompt in replying to emails. We did not like the accommodations in Flam as much. The room was very small. Of course it had a great view and breakfast and dinner were excellent But I think if Tom had communicated the options a little more I would’ve been able to make a better decision also there was not much to doing Flam and I feel like two nights were excessive. We could probably have spent two nights in Bergen.
We had a slight issue with our hotel in Bergen, but the problem was resolved very quickly, and we appreciated the prompt resolution of our reservation
Overall, I was happy with the service provided and would consider booking with Kim Kim team again

Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Sep 07, 2025

Hi Clara.

Thanks for the feecback.

If I remember correctly I think there were very little accommodation options available at that time. But of course it could have been possible to stay one light less. It would have meant checking out early the next morning, taking the fjord cruise and then go straight to Bergen so I felt it was a bit rushed but we could maybe have talked more about this.
But its good to hear you are overall happy with the trip and that you would consider booking with KimKim again.

All the best.

Best regards.
Tom

Nikola created a great itinerary for our fami...
Croatia | Aug 23 - Sep 4, 2025

Amanda
Amanda T.
United Kingdom | Reviewed on Sep 05, 2025
Nikola created a great itinerary for our family of 5 - two 50-somethings and our 18, 23 and 26 year old children. We loved our walking tour of Split with Ivana, our boat trip to the blue lagoon and Solta with plenty of swimming stops in between with Mirko. The tour of Hvar was great as we would likely not have ventured far from Hvar Town otherwise and the boat trip to the blue caves was beautiful. Korcula charmed us - Boris was a brilliant sea kayaking guide (we loved the home made Grk and... Read more

Nikola created a great itinerary for our family of 5 - two 50-somethings and our 18, 23 and 26 year old children. We loved our walking tour of Split with Ivana, our boat trip to the blue lagoon and Solta with plenty of swimming stops in between with Mirko. The tour of Hvar was great as we would likely not have ventured far from Hvar Town otherwise and the boat trip to the blue caves was beautiful. Korcula charmed us - Boris was a brilliant sea kayaking guide (we loved the home made Grk and cakes). And Ivana, our walking tour guide in Dubrovnik, was a fount of information. Nikola was in touch throughout and made the whole trip stress free. We will definitely be coming back to Croatia.

Hotel Reviews
Hotel Dubrovnik Palace
Dubrovnik

Large and impersonal. Lunch in the poolside restaurant very disappointing as were the cocktails at the swim up bar. Main pool and sea swimming access good.

Authenticity & Character
Bland decor.
Location
Long drive with lots of traffic to the old town.
Staff
Not much interaction.
Cleanliness & Comfort
Korcula Hill
Korčula

Our apartment was functional and worked well enough as a base to explore Korcula. The balcony was spacious but as we were on the first floor of the Ruzmarin building our view was blocked by the building in front of ours. We liked the beach club but would have appreciated more than 10% off as hotel guests.

Authenticity & Character
Location
It was a bit further from Korcula Town than we might have liked but the electric cart transfers were brilliant - friendly drivers and always available.
Staff
No real interaction with them.
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

Loved the view from our window across the harbour, the pool was great, the Thai massage was very relaxing and the location couldn’t have been better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cornaro Hotel
Split

Excellent location for our short stay in Split. Loved the view from our room and thought the breakfast buffet was great. We loved the rooftop bar but were a bit disappointed by the pool, which was very small and cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Ivana was great. She pitched things just right - plenty of Game of Thrones information for the fans in our party and lots of other helpful local colour and history. She was with us for nearly 2 hours so way more than the allotted time for the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable - we walked!
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

Boris was a brilliant tour guide. Loved how personal he made the tour.

Quality of Experience
The homemade Grk and cakes! Loved the rabbit island where we had our snack stop.
Guides, Drivers and Staff
Transport
We loved kayaking around.
Private Full Day Boat Tour to Blue Cave & Pakleni Islands
Private Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

The blue cave was truly beautiful. Loved the swimming and lunch spots too - the Adriatic Ocean around the Croatian island is amazing.

Quality of Experience
Guides, Drivers and Staff
Limited interaction with us.
Transport
Very comfortable boat.
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

We loved our guide and particularly loved the “cave” at his family home where we did wine tasting. Would have rated this trip as 5 star were it not for the disappointing restaurant at the end of the trip - not good for vegetarians.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Croatia

Mirko was very friendly and helpful. Great spot for lunch on Solta and beautiful swimming locations.

Quality of Experience
Guides, Drivers and Staff
Transport
Very comfortable boat.
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana was a fantastic guide. So great to get our bearings in Split and so much information re the Diocletian Palace.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a walking tour so not really relevant!
Local specialist: Nikola Vojvodić

Fantastic Bali and Komodo adventure
Indonesia | Aug 20 - Sep 4, 2025

Andrea
Andrea B.
Italy | Reviewed on Sep 05, 2025
Marc and KimKim organized just a perfect 14 days tour of Bali and Komodo! We loved everything: the accomodations, the tours and all all the guides were just amazing. Read more

Marc and KimKim organized just a perfect 14 days tour of Bali and Komodo!

We loved everything: the accomodations, the tours and all all the guides were just amazing.

Hotel Reviews
Lumbini Luxury villas

The bedroom villas are amazing, and the hotel itself is very nice in terms of structure and facilities. Food and cleanliness to be improved

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudamala Resort, Seraya, Flores
Labuan Bajo

Great location, with beautiful sunrise and sunset views, fantastic snorkeling and excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary
Gianyar – Bali

Beautiful and cozy hotel in the middle of the rice fields, just outside Ubud

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Heaven Luxury Villas

Peaceful hotel in a stunning location, perfect for 3-4 relaxing days in the Munduk area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Indonesia

The cooking class was a lot of fun and engaging. We learned quite a lot, including seven recipes with various sauces and desserts. It was really enjoyable, and my wife, the chef of the family, loved it.

Liveaboard Cruise: Discover Flores & Komodo
Liveaboard Cruise: Discover Flores & Komodo
Komodo Island

Fantastic day with many highlights: the views of Palau Padar, the Komodo dragons, the pink beach and the amazin Gili Lawa.

Quality of Experience
Guides, Drivers and Staff
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

The view from the top in amazing, and definetely worth the effort!

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

We had low expectations, and we were pleasently surprised. The house that hosted us is fantastic, and we reallyfelt immersed for a few hours in the Balinese lifestyle, far from the chaos of the turistic locations

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sekumpul Waterfalls Adventure
Sekumpul Waterfalls Adventure
Indonesia

Very nice excursion in the wild; the waterfalls are beautiful and "enjoyable"

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Sep 09, 2025

Thank you, Andrea & Carlotta!

I’m really happy to hear that you enjoyed the accommodations, the tours, and especially the time with our guides. They always love sharing their knowledge and culture, and it means a lot to know it made your trip special. It was a real pleasure helping you discover Bali and Komodo, and I hope you’ll keep great memories of this experience for a long time.

All the best,
Marc

This was our first experience with Kimkin and...
Italy | Aug 21 - Aug 28, 2025

B
Bev M.
Canada | Reviewed on Sep 05, 2025
This was our first experience with Kimkin and Espiritu travel. We messed up our initial flight day and their crew in the ground Natalie and their office in Madrid quickly adjusted reservations for the first couple of days. We felt they always had our backs, working hard to deliver a fantastic self drive if Sardegna. Giorgia was patient and always available as we pieced the trip together. Her suggested excursions were excellent and truly helped us to feel that we saw a great deal and... Read more

This was our first experience with Kimkin and Espiritu travel. We messed up our initial flight day and their crew in the ground Natalie and their office in Madrid quickly adjusted reservations for the first couple of days. We felt they always had our backs, working hard to deliver a fantastic self drive if Sardegna. Giorgia was patient and always available as we pieced the trip together. Her suggested excursions were excellent and truly helped us to feel that we saw a great deal and experienced Sardegna life and Geography. She was conscious of our budget and found us excellent accommodations in a variety of different types of hotels. I would highly recommend a self drive adventure planned by these wonderful organizers!

Hotel Review
Birkin Castello
Cagliari

This hotel has accommodations in a variety of historic buildings. Our room was unique and decorated with thought and care. Their front desk team were exceptional, helping us locate parking, making suggestions for restaurants and places to see. We two frequently lost tourists found their help invaluable. A delightful breakfast in a unique setting capped off a wonderful stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 17, 2025

Hi Bev,

Thank you so much for your kind review! I’m so happy to hear you felt supported by our team throughout your adventure in Sardinia. It was a pleasure helping plan your trip, and I’m glad you enjoyed the excursions, accommodations, and getting to experience Sardinia's life and landscapes..

Warmest regards,
Giorgia

Norways Fjords!
Norway | Aug 13 - Aug 29, 2025

R
Renee J.
San Jose, CA | Reviewed on Sep 05, 2025
Mathia has been so helpful to us in setting up our trip. He has also been very patient. We were suppose to go on our trip 2024 but my Husband got sick literaly 2 days before we were to fly out. Mathia helped us get us our refunds and then helped us rebook everything for 2025. If we had any problems at all on our trip Mathia was able to help us. We enjoyed out trip and appreciated everything Mathia did for us. Read more

Mathia has been so helpful to us in setting up our trip. He has also been very patient. We were suppose to go on our trip 2024 but my Husband got sick literaly 2 days before we were to fly out. Mathia helped us get us our refunds and then helped us rebook everything for 2025. If we had any problems at all on our trip Mathia was able to help us. We enjoyed out trip and appreciated everything Mathia did for us.

Hotel Reviews
Amerikalinjen
Oslo

Loved this hotel. Right across from the train station. The hotel itself was beautiful and the people were extremely helpful with anything we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Loved Tromso and would have liked to stay longer. Hotel and location were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Harstad
Harstad

This was a very nice hotel and allowed us to get to our ferry by just walking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breidablikk Guesthouse
Narvik

This hotel was more like a hostel. This was the only hotel that we were not really happy with but it was authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ms Havila Pollux
Fosnavåg

The Ferry Pollus was great. Traveling though the Fjords was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Old hotel with lots of charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Norge by Scandic
Bergen

Great hotel. Everyone was very helpful. The location was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 06, 2025

Dear Renee, Paul, and Ian,
Thank you very much for your kind review.
It has been a true pleasure helping you plan your beautiful trip across Norway. I was especially happy to see you finally traveling here this year, after the cancellation last year due to health issues, and following the difficult event with your friend some months ago. Your satisfaction is what gives me the energy and passion to design journeys in this wonderful country, and I deeply appreciate your cooperation and patience throughout the process. You have been amazing.
I wish you all the best. :)
Mathia

A fabulous family trip to Peru
Peru | Aug 17 - Aug 31, 2025

Jo
Jo R.
Seattle, WA | Reviewed on Sep 04, 2025
Our trip to Peru was a fabulous and unforgettable experience. Kim Kim matched us with Johanna from Miski Travels in Peru. She meticulously planned a trip that suited us perfectly. It was a very busy two weeks with a lot of tours, excursions and travel, everything was absolutely flawless. The timings were spot on, instructions were clear and the local guides were friendly and knowledgeable. I was extremely impressed with both Johanna and her colleague Kristy, they built the ideal trip for our... Read more

Our trip to Peru was a fabulous and unforgettable experience. Kim Kim matched us with Johanna from Miski Travels in Peru. She meticulously planned a trip that suited us perfectly. It was a very busy two weeks with a lot of tours, excursions and travel, everything was absolutely flawless. The timings were spot on, instructions were clear and the local guides were friendly and knowledgeable. I was extremely impressed with both Johanna and her colleague Kristy, they built the ideal trip for our family of 4. The excursions were varied and interesting and we really feel like we made the most of our trip. It is the first time we have used a travel company, we usually plan the whole trip ourselves, but after such a positive experience we would definitely use them again.

Hotel Review
Antigua Casona San Blas
Cusco

We absolutely loved this hotel. The staff were so welcoming and it was extremely comfortable and cosy. The restaurant was excellent, the beds were extremely comfortable and the decor was beautiful. We will be recommending this hotel to any friends who are planning a trip to Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved that they came round with tea and hot water bottles in the evening!
Activity Reviews
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
Peru

The 10 hour duration of this train journey was a little daunting but it flew by. The seats were comfortable, the food was excellent and we loved the added touches of the dances and music in the lounge car. The observation deck was fantastic and we felt really looked after.

Quality of Experience
Food
The food was beautifully presented and well cooked
Guides, Drivers and Staff
Transport
Activities-a-la-carte - Refugio Amazonas
Activities-a-la-carte - Refugio Amazonas
Peru

We had a wonderful stay at Refugio Amazonas. We were there for three nights and took part in a variety of activities. The lodge was fantastic, we really enjoyed our stay, you really felt part of nature whilst still being comfortable. Highlights of the activities were the trip to see the macaws at the clay lick, the oxbow lake, sunset cruise, night walk and mountain biking. We also really enjoyed the pre-dinner Wired Amazon talks. We are a family with two boys aged 14 and 15 and it was the ideal location for us.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Alan was superb, he was friendly, fun and knowledgeable, he really added to the experience.
Transport
The visit to the lodge really started on the boat trip there - what a way to arrive!
Local specialist: Johanna Fabian

Aleksandra was absolutely great!
England | Aug 25 - Sep 3, 2025

Natalie
Natalie M.
Newark, NJ | Reviewed on Sep 04, 2025
Aleksandra was absolutely great! She helped with whatever we needed and was always just a message away! Being able to contact her during our trip was a huge relief and greatly appreciated! What a fantastic person! Read more

Aleksandra was absolutely great! She helped with whatever we needed and was always just a message away! Being able to contact her during our trip was a huge relief and greatly appreciated! What a fantastic person!

Hotel Reviews
The Royal Kings Arms Hotel Lancaster
Lancaster
Authenticity & Character
Loved the double and 2 twin beds in our room! The manual lift was so cool!
Location
Perfect location for catching the train!
Staff
Cleanliness & Comfort
Hotel Ceilidh-Donia
Edinburgh

Had the most amazing time in Edinburgh! Kelly made us feel so comfortable with traveling on the bus, which gave us confidence to adventure more than planned! Rooms were great and service better!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Woodman Pub
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Glenfinnan Viaduct, Glen Coe and the Hogwarts Express
Experience Glenfinnan Viaduct, Glen Coe and the Hogwarts Express
Edinburgh

Fantastic! Couldn’t have asked for better.

Quality of Experience
Guides, Drivers and Staff
Ryan P was deadly! And he brought us to see the Highland Coo’s! Added bonus!
Transport
Outlander Castle Tour
Outlander Castle Tour
Edinburgh

Ah.Maz.Ing!

Quality of Experience
Guides, Drivers and Staff
Martin was fantastic, loved his wit and stories!
Transport
Simply Stonehenge Tour with Lunch Pack
Simply Stonehenge Tour with Lunch Pack
London

Stonehenge was amazing! I wished we had more time to explore. The two allotted hours was not enough time to see everything.

Quality of Experience
Guides, Drivers and Staff
We could not understand our driver due to the language barrier, he had very broken English.
Transport
River Cruise from Westminster to Tower Bridge Quay
River Cruise from Westminster to Tower Bridge Quay
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

The Greek Bound Ladies - Corfu to Athens to Santorini!!
Greece | Aug 23 - Aug 31, 2025

Christy
Christy W.
Solon, OH | Reviewed on Sep 04, 2025
We (Mary Beth and Christy) really enjoyed our time in Greece! We loved being able to visit 3 areas of Greece - Corfu, Athens and Santorini. The excursions that were planned for us truly gave us an opportunity to immerse ourselves in the culture of the islands and mingle with the locals.
Our favorite excursions were the cooking class in Corfu, the winery tours in Santorini, the food and culture tour in Corfu, the catamaran boat ride in Santorini and the e-bike trip in Santorini....
Read more

We (Mary Beth and Christy) really enjoyed our time in Greece! We loved being able to visit 3 areas of Greece - Corfu, Athens and Santorini. The excursions that were planned for us truly gave us an opportunity to immerse ourselves in the culture of the islands and mingle with the locals.
Our favorite excursions were the cooking class in Corfu, the winery tours in Santorini, the food and culture tour in Corfu, the catamaran boat ride in Santorini and the e-bike trip in Santorini. Honestly there was NOT an excursion that we did not enjoy!!! Gustavo truly did a wonderful job of planning different excursions for each of our days in Greece so we felt as if we had a good variety.
The one suggestion we would make is to stress the importance of downloading the Aegean app before leaving the states. We were not aware that we needed to do this so it was stressful for us as we arrived to Athens ( the Athens airport was extremely busy and crowded and we were tired from our 10 hour flight from the states). We were scrambling to get the app downloaded so we could have our boarding passes ready to board our flight to Corfu.
Thanks to Gustavo for planning a wonderful trip to Greece for us!!
We look forward to returning to Greece to travel to other islands!
Christy and Mary Beth ( The Greek Bound Ladies!!)

Hotel Reviews
Aqua Luxury Suites Santorini
Imerovigli

An absolutely beautiful hotel!! The views and breakfast served to our room made our stay so very special!! We enjoyed the suite concept as it gave us more room for the 2 of us ( loved that there was 2 baths and 2 bedrooms!) The staff was extremely friendly and assisted us with taxi rides and directions for getting into Fira for shopping and dinner. We we totally recommend this hotel!

Authenticity & Character
A true Santorini Hotel!!
Location
Beautiful Views of the water, Volcanos and the Caldara!!
Staff
The Lady at the front desk ( I believe she was the office manager but I don't remember her name) was extremely friendly and helpful!!
Cleanliness & Comfort
The beds were super comfy and it was nice to have 2 baths and 2 bedrooms. Plenty of space!!
NLH Monastiraki
Athens

We were only at this hotel for one night. It was convenient for shopping and for walking to the Monastiraki Market. But the hotel services were nothing special. When we arrived around 11am our room was not ready and we were told that we would be contacted via email when our room was ready. We were NEVER contacted so we had to check back with the hotel several times to check when our room would be ready. The hotel does not have Whats App which was a negative.

Authenticity & Character
Staff
We were told at check- in that someone would contact us when our room would be ready. We were never contacted so we had to check back with the hotel several times during the day.
Cleanliness & Comfort
The rooms were clean - but nothing special! There were no blankets on the beds which we thought was very strange!!
Art Hotel Debono
Corfu

Extremely friendly staff at this hotel - they were able to assist us with car services (taxi) to several of our excursion meeting points. Our room was clean with plenty of space. The one negative was the fact that it was not explained to us how to change the temperature on the AC unit so the first couple nights were very hot in our room. We suggest that the staff review the AC room unit mechanics to all guests when they check into their room.

Authenticity & Character
Location
We enjoyed walking into the village of Gouvia for dinner one night and to the small beach near by.
Staff
Very friendly and helpful
Cleanliness & Comfort
The room was very hot for the first couple nights - the staff should have explained to us at check in how the AC unit can be adjusted!
Local specialist: Gustavo Camperos

Jacobo on the boat trip was excellent in lake...
Italy | Aug 19 - Aug 28, 2025

A
Andrew S.
Nicetown-Tioga, PA | Reviewed on Sep 04, 2025
Jacobo on the boat trip was excellent in lake Garda, he crafted us the perfect day. Read more

Jacobo on the boat trip was excellent in lake Garda, he crafted us the perfect day.

Activity Reviews
Milan Aperitivo & Street Food Tour
Milan Aperitivo & Street Food Tour
Milan

The Milan Aperitivo & Street Food Tour was an excellent experience. Our guide was knowledgeable and entertained us with stories about the places we visited. We tried a variety of delicious Italian foods and enjoyed discovering unique spots in Milan. It was a delightful tour that satisfied our culinary curiosity.

Half-Day E-Bike Tour
Half-Day E-Bike Tour
Dolomites

The Half-Day E-Bike Tour in the Dolomites didn't meet our expectations. We assumed it was suitable for a family with a young child, but it turned out to be more of a mountain biking experience. Our guide did his best, and his English was good, but the e-bikes weren't available for children, leading to my child having to be towed, which was concerning and scary for my child. The description needs clarity to avoid confusion for future travelers. However, we adapted by hiking to the mountain top, which turned out to be pleasant but not what we initially expected.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 24, 2025
Ciao Andrew,
Thank you so much for sharing your feedback across your experiences with us. We’re delighted to hear that your boat trip on Lake Garda was so special and that you enjoyed the Milan Aperitivo & Street Food Tour with its mix of stories, flavors, and hidden gems.
We’re truly sorry, however, that the Half-Day E-Bike Tour in the Dolomites didn’t meet your expectations. Your feedback is very valuable, and safety and comfort are very important to us.
Thank you again for taking the time...
Read more

Ciao Andrew,
Thank you so much for sharing your feedback across your experiences with us. We’re delighted to hear that your boat trip on Lake Garda was so special and that you enjoyed the Milan Aperitivo & Street Food Tour with its mix of stories, flavors, and hidden gems.
We’re truly sorry, however, that the Half-Day E-Bike Tour in the Dolomites didn’t meet your expectations. Your feedback is very valuable, and safety and comfort are very important to us.
Thank you again for taking the time to share such thoughtful and detailed feedback. We hope to welcome you back on another adventure soon.
Warm regards,
Maria Grazia & Storywalking Team

Highly Recommend
Portugal | Aug 19 - Aug 28, 2025

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Caralyn V.
Newark, NJ | Reviewed on Sep 04, 2025

Super pleased with the level of detail and care given. in fact we’ll use Kim Kim again because of Tiago. Thank you so much!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 04, 2025

Hi Caralyn,

You - and when I say you I'm talking about you and David - are so sweet... David had already written a review but you took the time to write your own... Thank you very, very much!

Truly happy that you enjoyed your trip.

All the best,

Tiago

A Wonderful Trip
France | Aug 22 - Sep 2, 2025

K
Katherine S.
Houston, TX | Reviewed on Sep 03, 2025

I could not have been happier with the hotels, the tours and the transportation arrangements organized by Sebastian. I am looking forward to working with him and KimKim on our next trip.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 03, 2025

Hi Katherine, how are you?

Thank you so much for your kind words! I’m thrilled to hear that you were happy with the hotels, tours, and transportation arrangements. It was an absolute pleasure planning this trip with you.

I’m already looking forward to helping you organize your next adventure whenever you’re ready!

Best regards,
Sebastian

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