Kimkim Trip Reviews

4.8
Based on 17,253 ratings
Read 17,253 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful Personal tour
Italy | Apr 21 - Apr 25, 2025

Pravin
Pravin L.
Chicago, IL | Reviewed on May 09, 2025
The guides in all the locations were very knowledgeable (Bologna, Verona and Modena). The sites I visited were very interesting. The logistics were well planned and the interaction with Giorgia was very good during the planning process. The hotels were conveniently located and reasonable for the cities visited. I had plenty of free time which is always good on a vacation. The train travel was fun with the only exception being I wish I had more ability to change trains if I got to the station... Read more

The guides in all the locations were very knowledgeable (Bologna, Verona and Modena). The sites I visited were very interesting. The logistics were well planned and the interaction with Giorgia was very good during the planning process. The hotels were conveniently located and reasonable for the cities visited. I had plenty of free time which is always good on a vacation. The train travel was fun with the only exception being I wish I had more ability to change trains if I got to the station earlier.

Hotel Reviews
Hotel Giulietta e Romeo
Verona

The Hotel Giulietta e Romeo in Verona was fantastic. It had excellent amenities and was very close to all the action and the beautiful old town sites. Though the train station was a bit further away, cabs were available if necessary, or it's a pleasant walk of about half an hour. This hotel definitely stood out as the best among the ones I stayed at during my trip.

Hotel Porta San Mamolo
Bologna

The Hotel Porta San Mamolo in Bologna was just alright for me. While it was a decent hotel, it required a bit of a walk to get to the downtown area, which took about ten minutes. It had a bit of a dated feel compared to the other hotels on my trip.

Palazzo Segreti
MILANO

Palazzo Segreti in Milan was good and had a charming historical feel as it seemed like a renovated older building. It was well-located, although getting to the airport turned out to be pricey due to the cab fares. Nothing negative, but the Verona hotel was a bit more accessible to sites.

Activity Reviews
Guided Visit of Verona
Guided Visit of Verona
Verona

The guided visit of Verona was quite enjoyable. The city is beautiful, and the guide did a great job showing us around. It was one of the highlights of my trip.

Guided visit of Bologna
Guided visit of Bologna
Italy

The guided visit of Bologna was a very enjoyable experience. It was a balanced mix of guided exploration and some free time. I'm glad I had the opportunity to join this tour.

Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid | Replied on Jun 16, 2025

Hi Pravin,

Thank you so much for your kind review! 😊I'm really glad to hear you had a great time in Italy and enjoyed your trip, which is our aim and best reward.

It was a pleasure planning this with you, and I hope we’ll stay in touch for any future travels.

All the best,
Giorgia

Eirini was wonderful!
Greece | May 1 - May 8, 2025

Michelle
Michelle R.
Dallas, TX | Reviewed on May 09, 2025

This was our first trip to Greece and we traveled with another couple. We visited Athens, Santorini and Mykonos. Eirini was wonderful and she had great ideas for each island we visited. She responded to my emails/messages quickly and was always happy to make changes when we found something on Instagram we wanted to try! :)

Thank you Eirini for making our travels memorable and so much fun! I will miss working with you!

Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on May 09, 2025

I'm so happy you enjoyed your trip to my country, dear Michelle, and thank you so much for your trust! It truly means a lot to me. 🩷
I hope we’ll have the chance to work together again on a future trip exploring more beautiful parts of Greece.
Wishing you all the best,
Eirini

Our trip was good, but not without issues
Ireland | May 2 - May 8, 2025

Noelle
Noelle N.
Newark, NJ | Reviewed on May 09, 2025
Our trip was amazing however there were some issues.
- originally our hotel in Glasgow was booked 2.5 hours away from the center of Glasgow. We noticed it and the specializes fixed it
- we scheduled a walking tour in Dublin. We waited 45 minutes and no n one showed up, so we thought. Apparently the guide was there but there was no sign or way to recognize her. When we spoke to our specialist later she said she was wearing a pink sweater. No on told us what she would be wearing
- KIMKIM...
Read more

Our trip was amazing however there were some issues.
- originally our hotel in Glasgow was booked 2.5 hours away from the center of Glasgow. We noticed it and the specializes fixed it
- we scheduled a walking tour in Dublin. We waited 45 minutes and no n one showed up, so we thought. Apparently the guide was there but there was no sign or way to recognize her. When we spoke to our specialist later she said she was wearing a pink sweater. No on told us what she would be wearing
- KIMKIM did not refund us the entire amount
- when we arrived at our first hotel they charged us for the stay which we had already paid for. So essentially we paid for the hotel twice. KIMKIM refunded us, not sure now if is is the correct amount since we are still on our trip. In addition KIMKIM refunded the wrong credit card and would not correct it.
-When we arrived at one of our hotels, they on l y had a booking for one person. Fortunately the hotel had a room for 2.

Hotel Reviews
Barberstown Castle Hotel
Straffan, Co. Kildare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maldron Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Spencer Hotel
Dublin 1
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Connemara National Park & Kylemore Abbey Day Tour
Connemara National Park & Kylemore Abbey Day Tour
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Half Day Trip
Cliffs of Moher Half Day Trip
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Jameson Distillery Bow St. Dublin Tour
Jameson Distillery Bow St. Dublin Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva

Shona Z
Japan | Apr 24 - May 8, 2025

Noorul and Maliha
Noorul and Maliha R.
San Jose, CA | Reviewed on May 09, 2025
Shona was very responsive to our requests and needs. She always acknowledged our questions and concerns within 24 hours, and provided relevant trip guidance, information and options in a timely manner. We went thru at least 4 iterations of our trip plan, and she patiently and methodically worked thru each of these iterations and tailored the trip to our complete satisfaction. And when we were in Japan she reached out to us almost every day via email (and messages on KimKim portal) to... Read more

Shona was very responsive to our requests and needs. She always acknowledged our questions and concerns within 24 hours, and provided relevant trip guidance, information and options in a timely manner. We went thru at least 4 iterations of our trip plan, and she patiently and methodically worked thru each of these iterations and tailored the trip to our complete satisfaction. And when we were in Japan she reached out to us almost every day via email (and messages on KimKim portal) to coordinate the various private tours on our itinerary, including transfers to and from airport and various train stations. It was indeed her care and attention to details, her promptness in responding to our queries, and her clear, concise, and courteous communication skills which made our trip hassle-free and our Japan trip very enjoyable and memorable!

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 12, 2025

Thank you so much for your kind recognition. I’m truly touched,It was my absolute pleasure to assist you—everything I did was simply part of ensuring you had the best experience possible.
I sincerely hope our paths cross again in the near future.
Warm regards,
Shona

Perfect trip to Bosnia!
Bosnia and Herzegovina | May 3 - May 8, 2025

J
John M.
Newark, NJ | Reviewed on May 09, 2025
From Day 1 Samer was amazing to deal with. He tailored the trip to exactly what I was looking for. Communication was fantastic and everything ran on time and without even the smallest problem. His knowledge of Bosnian history and culture was extensive and his love of nature and the mountains was always apparent. I am not sure how he could have done anything to make this trip better. He even controlled the weather and made sure it only rained when we were in a building or a... Read more

From Day 1 Samer was amazing to deal with. He tailored the trip to exactly what I was looking for. Communication was fantastic and everything ran on time and without even the smallest problem.

His knowledge of Bosnian history and culture was extensive and his love of nature and the mountains was always apparent.

I am not sure how he could have done anything to make this trip better. He even controlled the weather and made sure it only rained when we were in a building or a vehicle.hahaha

Thank you Samer for opening our eyes to what Bosnia has to offer, it was truly a great experience!

Hotel Review
Hotel Diamond Rain
Sarajevo

Average no frills hotel. It was clean, location was great, staff were friendly and breakfast was good. Room was a little small, but this wasn't issue for us as it was just a good place to rest after a long day of exploring.I have no concerns at all with my stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samer Hajric
Samer
Samer Hajric
Local specialist in Sarajevo, Bosnia and Herzegovina | Replied on May 09, 2025

Dear John,
Thank you for the lovely words, especially the weather control... :)
Things did work out well indeed...

I enjoyed the tour and your company very much.
Hopefully, this was just an introduction to Bosnia. I look forward to seeing you back here and in the region.

Wishing you all the best,
Until some next time... Cheers!

First time in Australia
Australia | Apr 6 - Apr 16, 2025

B
Brenda B.
Ashburn, VA | Reviewed on May 08, 2025
Pros: All 3 hotels, Sebel Quay West Sydney, Peppers Beach Club, Port Douglas and Adina Apartments Southbank, Melbourne were very nice, with restaurants close by.
Best tour probably was Blue Mountains Small Group tour because tour guide encouraged us to que for the photo patting a koala (additional $30aud ) at Featherdale Wildlife Sanctuary ; it was wonderful unique experience!! Other favorites were Guided Opera House Tour, Luxe Bus Great Ocean Road with Wildlife Wonders, and Quicksilver...
Read more

Pros: All 3 hotels, Sebel Quay West Sydney, Peppers Beach Club, Port Douglas and Adina Apartments Southbank, Melbourne were very nice, with restaurants close by.
Best tour probably was Blue Mountains Small Group tour because tour guide encouraged us to que for the photo patting a koala (additional $30aud ) at Featherdale Wildlife Sanctuary ; it was wonderful unique experience!! Other favorites were Guided Opera House Tour, Luxe Bus Great Ocean Road with Wildlife Wonders, and Quicksilver Outer Barrier Reef (although it was a cloudy day with rough seas that made snorkeling almost impossible but semi submersible, underwater observatory, and fabulous lunch made up for weather). Domestic flights were fine.

Not so nice: Grand Kuranda tour was good, but frustrating as we were just given Skyrail tickets and then a paper as to when to be at each activity on our own and then not returned to hotel until 7pm, when our agenda had the tour time ending at 3:15pm. Penguin Plus viewing was worthless, as our tour driver didn't get us there until all the ocean view seats were occupied on the Phillip Island Penguin Parade Eco tour. Blue Mountains tour also ran 90 minutes over agenda end time. We wish all transportation would have arranged for our itinerary. Sebel Quay West also charged us $11aud after we checked out(when their system was down) for minibar in error and they won't respond to an email about the error. We enjoyed Australia and the friendly Australians, as we depended on the kindness of strangers several times. This land based itinerary complimented the 2 cruises we took to New Zealand and Moreton Island prior to starting this tour.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on May 13, 2025
Hi Brenda,
Thank you so much for taking the time to share your detailed feedback. I am glad to hear that you enjoyed your stays at all of the Hotels I suggested. It’s wonderful that the Blue Mountains and the Featherdale Wildlife Sanctuary experience stood out to you—patting a koala is certainly a uniquely Australian memory to treasure!
I am also glad that you appreciated highlights like the Sydney Opera House guided tour, the Great Ocean Road journey with Luxe Bus and Wildlife Wonders, and... Read more

Hi Brenda,
Thank you so much for taking the time to share your detailed feedback. I am glad to hear that you enjoyed your stays at all of the Hotels I suggested. It’s wonderful that the Blue Mountains and the Featherdale Wildlife Sanctuary experience stood out to you—patting a koala is certainly a uniquely Australian memory to treasure!

I am also glad that you appreciated highlights like the Sydney Opera House guided tour, the Great Ocean Road journey with Luxe Bus and Wildlife Wonders, and your time with Quicksilver at the Outer Barrier Reef, despite the challenging weather that day.

I am sorry to hear about your frustrations with certain tours and logistics. The Grand Kuranda tour experience and unexpected delays on the Blue Mountains and Penguin Parade tours clearly fell short of expectations. I’ll be sharing your feedback with our local partners to help improve clarity around timing and instructions for future guests.

It's lovely to hear that the warmth and kindness of the Australian people enhanced your journey, and that this land-based itinerary complemented your cruises so well.

Warm regards,
Vicky

Perfect Trip for Kids, parents and grandparents
Morocco | Apr 10 - Apr 18, 2025

P
Patrick A.
Newark, NJ | Reviewed on May 08, 2025
My family (Children 6, 9, 11), wife and two in-laws (70 and 72) had the most wonderful time in Morocco. Samir, our driver, was the absolute best! We always felt safe, comfortable, and cared for. The communication was excellent, things were coordinated well. Any issues were immediately addressed by Samir and Said (Our local planner). There is so much to say so I will try to distill it down: 1. Morocco is a beautiful country. SAFE, INCLUSIVE, AND WELCOMING to everyone, even... Read more

My family (Children 6, 9, 11), wife and two in-laws (70 and 72) had the most wonderful time in Morocco. Samir, our driver, was the absolute best! We always felt safe, comfortable, and cared for. The communication was excellent, things were coordinated well. Any issues were immediately addressed by Samir and Said (Our local planner). There is so much to say so I will try to distill it down:

1. Morocco is a beautiful country. SAFE, INCLUSIVE, AND WELCOMING to everyone, even Americans!
2. Kids are absolutely welcome everywhere. The people were not only accommodating for my children, but my kids were engaged and welcomed by everyone.
3. The diversity of climates, geography and cities was like nothing I have experienced before.
4. Samir, our driver, was a true professional and made every member of my family feel safe and valued.
5. Every tour guide chosen by Said, Abdul and other Kim Kim affiliates were professionals.
6. Having traveled the world, I will say that the Kim Kim booking experience was the EASIEST thing I have ever done. Worth every penny.

I cannot speak more highly of my experience and we are currently the envy of all our colleagues. If you are going to Morocco, I recommend this company 100%.

Hotel Reviews
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yes We Camp Agafay
Marrakesh

Poor customer service. Needs maintenance in some areas.

Authenticity & Character
Location
Not the most beautiful place. Just another camp among camps
Staff
Inattentive and bordering on rude
Cleanliness & Comfort
Lots of mosquitos and my door kept getting stuck shut
Kasbah du Toubkal
lmlil

Great location. Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Es Saadi Marrakech Resort - Hotel
Marrakech

Best hotel of our stay. Wonderful staff. Attention to details.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca

Staff was inattentive and hotel constantly smelled of smoke inside.

Authenticity & Character
Location
Staff
More courtesy and attention to customer service.
Cleanliness & Comfort
Constant tobacco smoke permeates inside
Activity Review
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

Samir is the best. Wonderful driver

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 08, 2025
Hi Patrick, Thank you so much for your review! We're absolutely delighted to hear that your entire family, from the little ones to your in-laws, had such a wonderful and enriching experience in Morocco. It means a lot to know that Samir made you feel safe and well cared for every step of the way, and that Said and our team were able to provide smooth coordination and quick support whenever needed. Morocco truly is a special place, and we're so glad you felt its warmth, diversity, and... Read more

Hi Patrick,

Thank you so much for your review! We're absolutely delighted to hear that your entire family, from the little ones to your in-laws, had such a wonderful and enriching experience in Morocco. It means a lot to know that Samir made you feel safe and well cared for every step of the way, and that Said and our team were able to provide smooth coordination and quick support whenever needed.

Morocco truly is a special place, and we're so glad you felt its warmth, diversity, and hospitality firsthand. Your kind words about the guides, the seamless booking experience, and how welcome your children felt are deeply appreciated.

We’re honored to have helped create memories your family will cherish for years, and we hope to welcome you back one day for another adventure!

Best,
Abdel

Norway in April/May
Norway | Apr 27 - May 6, 2025

Mel
Mel T.
Ashburn, VA | Reviewed on May 08, 2025
Visiting Norway in April/May is a wonderful time. It was warm enough to be comfortable (6 to 20 C) with light sweaters but cool enough to avoid the summer crowds. Some days were rainy, but it rains a lot in Norway in late spring or summer too. Popular sites were nearly empty, so we had them all to ourselves. The views were spectacular! And the local people and guides well very kind and friendly. We are very likely to be repeat visitors. Read more

Visiting Norway in April/May is a wonderful time. It was warm enough to be comfortable (6 to 20 C) with light sweaters but cool enough to avoid the summer crowds. Some days were rainy, but it rains a lot in Norway in late spring or summer too. Popular sites were nearly empty, so we had them all to ourselves. The views were spectacular! And the local people and guides well very kind and friendly. We are very likely to be repeat visitors.

Activity Reviews
Waterfall Hike & Stegastein Viewpoint
Waterfall Hike & Stegastein Viewpoint
Norway

Our most rainy day, but still well worth the time outside. But even on this day some sunshine.

Full Day Geiranger Fjord Cruise
Full Day Geiranger Fjord Cruise
Ålesund
Quality of Experience
Guides, Drivers and Staff
Everyone strived to give us personalized experience.
Ferry from {{start_location}} to {{end_location}} via Florø
Ferry from {{start_location}} to {{end_location}} via Florø
Norway

Extremely beautiful trip lasting only 4 hrs... wish it were longer. But unfortunately we took only 2 photos!

Quality of Experience
Some very narrow passages with steep walls or with nice rocks and forest.
Transport
High quality clean fast boat.
Sauna Knutholmen
Kalvåg

We never had a Sauna before. Liked it much more than we thought we would. I would like to do it more often!!

Embark Hurtigruten
Embark Hurtigruten
Norway

The room was quite clean and new. We wish we had been on the boat for more hours... from 1:20 AM to 8:10 AM is not long enough for even a good sleep. A 12 to 16 h trip would be more reasonable.

Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on May 10, 2025

Hi Mel and Charlene.

Coming here at this time of year as you did is a smart move, as you mentioned you will get some of the sceneries all to yourself and that is quite unique. And youre right that weather isnt always playing along here (but that can happen anytime of year) but gald you were enjoying the views. You are certainly most welcome to come back here!

Warm regards,
Tom

Wilman and Serendipity Adventures as well as ...
Costa Rica | Mar 28 - Apr 5, 2025

Daniel
Daniel R.
Los Angeles, CA | Reviewed on May 08, 2025
Wilman and Serendipidy Adventures as well as Kimkim.com team were great from start to finish. My family and I are not planners but I wanted to have a well-planned and memorable springbreak vacation in Costa Rica. Kimkim.com's UI was very thorough in gathering all the preferences and bucket list of things to do in Costa Rica with the time we had. Once they gathered that info, Wilman and his team planned the perfect vacation. Sky Adventures and the white water rafting were the most... Read more

Wilman and Serendipidy Adventures as well as Kimkim.com team were great from start to finish. My family and I are not planners but I wanted to have a well-planned and memorable springbreak vacation in Costa Rica. Kimkim.com's UI was very thorough in gathering all the preferences and bucket list of things to do in Costa Rica with the time we had. Once they gathered that info, Wilman and his team planned the perfect vacation. Sky Adventures and the white water rafting were the most memorable experiences for my family and I. To see the total fear in their faces at the start of each adventure to the feel and excitement once they have experienced the thrill of 700+ feet zip-lining above a rain forrest and facing the challenges of class 3+ raging rapids. Those memories will be in our hearts forever.

The accommodations were excellent. 3 days maximum at 3 different locations keep the experience fresh and new each time we arrived at a new Inn or luxury hotel. And the food wherever you are in Costa Rica is wonderful. Wilman made sure these locations had free breakfast included, which makes a difference both with the budget as well as planning for the day.

For my family to experience the true Costa Rican culture and food as well as their hospitality and adventures, to relaxing at the beautiful beaches has been a wonderful experience that my family and I will never forget. Thank you Wilman and Serendipity Adventures for a most memorable family vacation!!!!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on May 12, 2025

Hello Daniel
I'm happy to hear that you had a successful trip and that you feel you had an authentic experience in Costa Rica. We look forward to helping you plan your next trip!'

Thank you
Holden Ketchum
Serendipity Adventures

Excellent, well planned trip - my third with Kimkim and more to come!
Zimbabwe | Mar 9 - Apr 15, 2025

SANDRA
SANDRA V.
Chicago, IL | Reviewed on May 08, 2025

Guides were all top rate - really knew their stuff, and could communicate well. Kimkim staff is top-notch!

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on May 08, 2025

Hi Sandra and Tom, thanks so much for the great review, we are thrilled to hear this :-). Love the pictures you posted!

Babied, spoiled rotten, and pampered.
Morocco | Apr 28 - May 5, 2025

Vivianh
Vivianh H.
Houston, TX | Reviewed on May 08, 2025
For the first time in years, I've been able to turn off my brain and just live in the moment and it's all thanks to Majid (local specialist/planner) and Khalid (driver/guide)! Did I think that there was a possibility that I would be scammed and Khalid would not be waiting for us on arrival at Casablanca? Absolutely. But what was I thinking?! This trip has been nothing but easy and effortless for us. I've heard stories about people being harassed or scammed in Morocco, but I can honestly... Read more

For the first time in years, I've been able to turn off my brain and just live in the moment and it's all thanks to Majid (local specialist/planner) and Khalid (driver/guide)! Did I think that there was a possibility that I would be scammed and Khalid would not be waiting for us on arrival at Casablanca? Absolutely. But what was I thinking?!

This trip has been nothing but easy and effortless for us. I've heard stories about people being harassed or scammed in Morocco, but I can honestly say that I've never even felt a minute of any of that. Khalid was the best and so knowledgable. He was so excited about each and every day and would go out of his way to make sure we felt accommodated. Even the little things, he's so passionate about teaching us about his culture, country, and people. He was never late picking us up from our hotels or activities and ALWAY came early just in case. If you get him as your driver/guide, you can expect a white-glove service. Even when he hands you off to local guides, you can trust that you're never alone or lost.

This was my first time using a travel agent and boy oh boy, I'm never going back to planning by myself. For the price you pay, it's extradorinaiy what you get. The ease of not worrying about logistics, the time saved, not needing to think about transportation - it's 1000% worth it.

Hotel Reviews
2Ciels Boutique Hotel
Marrakech

Clean, quiet, and modern. No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

What a show stopper - love the rooftop access! We had great sleep here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

They had one of the best meals we've had in Morocco. Amazing stay overall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hanael Garden & Spa
FES

Love this place. Wished I could live at this place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Even though the hotel is listed as a five star, I felt that the hotel was more three stars and could have been cleanlier. It's a bit outdated also.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on May 12, 2025
Hi Vivianh,
Thank you so much for your heartfelt and thoughtful review! We're absolutely thrilled to hear that your experience in Morocco was not only seamless but truly unforgettable. We are over the moon to know the impact we had on your journey ; especially Khalid, whose dedication, punctuality, and passion clearly left a lasting impression. It’s wonderful to know that you felt safe, welcomed, and completely at ease throughout your trip. We couldn’t be happier that your first time using a...
Read more

Hi Vivianh,
Thank you so much for your heartfelt and thoughtful review! We're absolutely thrilled to hear that your experience in Morocco was not only seamless but truly unforgettable. We are over the moon to know the impact we had on your journey ; especially Khalid, whose dedication, punctuality, and passion clearly left a lasting impression. It’s wonderful to know that you felt safe, welcomed, and completely at ease throughout your trip. We couldn’t be happier that your first time using a local specialist was such a game-changer; that’s exactly what we strive for. Here’s to many more effortless and enriching adventures ahead!
Best,
Majid

Fantastic week exploring Chile!
Chile | Apr 30 - May 6, 2025

Michelle
Michelle H.
Kansas City, MO | Reviewed on May 08, 2025
We had a fantastic week exploring Chile's lake district, Santiago, Valparaiso, and wine country. The process of working with Marcela to plan our hotels, activities, transfers, guides, etc was so easy. We gave her a brief idea of where we wanted to spend our time, as well as what kinds of activities we enjoy, and she did a fantastic job creating our itinerary. It was nice to have a knowledgable guide, from the area, give recommendations on hotels and activities, as well as line up drivers and... Read more

We had a fantastic week exploring Chile's lake district, Santiago, Valparaiso, and wine country. The process of working with Marcela to plan our hotels, activities, transfers, guides, etc was so easy. We gave her a brief idea of where we wanted to spend our time, as well as what kinds of activities we enjoy, and she did a fantastic job creating our itinerary. It was nice to have a knowledgable guide, from the area, give recommendations on hotels and activities, as well as line up drivers and guides. We enjoyed our time with Matisse in Vicente Perez Rosales National Park, had a blast river rafting on the Petrohué River and loved exploring Valparaiso with Soli. We highly recommend hiring Marcela to assist with planning an unforgettable visit to Chile.

Hotel Reviews
La Casona at Matetic Vineyards
Lagunillas

This is a stunning property. The hotel and grounds are so beautiful and relaxing, and our room was spacious and very comfortable. We loved the tour of the grounds and went on some nice long hikes around the property.

Hotel Eco Boutique Bidasoa
Santiago

We spent one night at this beautiful boutique hotel in Santiago, and I wish we could have stayed longer. The hotel is in a nice location, has stylish decor and the staff is wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on May 08, 2025

Dear Michelle and Steve,

Thank you so much for taking the time to send your review!

I'm happy to hear that you had such an enjoyable trip, especially after your trekking adventure in Torres del Paine. It was a real pleasure meeting you in Puerto Varas, and I trust you leave Chile with wonderful memories.

I hope that the rest of your family will be inspired to join you on a future trip to explore the Atacama Desert, Easter Island, or other incredible destinations in South America!

Wishing you all the best and looking forward to staying in touch.

Warmest regards,
Marcela

Unforgettable Costa Rican Caribbean Adventure
Costa Rica | Apr 29 - May 7, 2025

Abel
Abel V.
Westminster, CA | Reviewed on May 08, 2025
I want to first thank Yuliana and the Kimkim team for all of your help in planning this trip for my wife and I. We are truly grateful for such an unforgettable experience.
Every guide from Julio in Tortuguero to Alex (our Pacuare River rafting guide) were amazing. Also every driver that helped transport us from place to place were very hospitable.
We absolutely loved the time that we spent in Puerto Viejo de Talamanca, especially the gorgeous Punta de Uva Playa. One of our favorites was...
Read more

I want to first thank Yuliana and the Kimkim team for all of your help in planning this trip for my wife and I. We are truly grateful for such an unforgettable experience.
Every guide from Julio in Tortuguero to Alex (our Pacuare River rafting guide) were amazing. Also every driver that helped transport us from place to place were very hospitable.
We absolutely loved the time that we spent in Puerto Viejo de Talamanca, especially the gorgeous Punta de Uva Playa. One of our favorites was the serene Pacuare River Lodge. Next time we definitely have to spend more than one night there.
Well, until next time. Thank you for everything!!!

Hotel Reviews
Pacuare Lodge by Böëna
Pacuare

This place is truly unforgettable. It was so calming and soothing being here. Our only regret is not spending more time here.

Authenticity & Character
Our room had incredible views on 3 sides, and instead of having windows the walls were pretty much screens. This made us feel like we were spending the night in the jungle and of course hear all of natures noises.
Location
It's great to disconnect from the business of life. It is right on the bank of the Pacuare River.
Staff
Staff was very friendly and attentive.
Cleanliness & Comfort
Very well maintained and clean. Extremely comfortable.
Cariblue Beach & Jungle Resort
South Puerto Viejo

Staff and amenities were amazing! The monkeys were definitely entertaining. Location was great, with stunning beaches close by.

Authenticity & Character
We loved opening our front doors and having a stunning view of the jungle.
Location
Easy access to the beautiful beaches.
Staff
Very attentive to our needs and were very informative.
Cleanliness & Comfort
Rooms and amenities were kept clean and in great condition.
Activity Reviews
Guided Hike in Cahuita National Park
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca

The Guided Hike in Cahuita National Park was delightful. We got up close with the local wildlife, with monkeys being a definite highlight. The park's natural beauty and the variety of animals we saw made this a memorable part of our trip.

2-Day Rafting Trip on the Río Pacuare: Day 2
2-Day Rafting Trip on the Río Pacuare: Day 2
Costa Rica

The 2-Day Rafting Trip on the Río Pacuare was thrilling! Our guide, Alex, made the experience exciting and enjoyable. The rafting adventure was definitely one of the highlights of our trip, providing both excitement and breathtaking views.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 08, 2025

Hello Abel,
Thank you so much for your kind message! It truly means a lot to me and the whole Kimkim team.
I am so happy to hear that you and your wife had such a great time. We are fortunate to work with such passionate and welcoming professionals at each location.
Puerto Viejo and Punta de Uva are such special places, and I completely agree, Pacuare River Lodge definitely deserves more than one night! We’ll keep that in mind for next time 😊
Wishing you all the best, and I hope to help you plan another adventure in the future!
Pura Vida!
Yuliana

A Fantastic Trip
Patagonia | Apr 19 - May 5, 2025

Lorraine
Lorraine N.
Houston, TX | Reviewed on May 07, 2025
This trip was one of our best ever. The drivers were punctual 💯 % of the time. The guides Paulina, Daniela, Alejandro, Marcela, Valeria, Ana, Agustin all absolutely wonderful (especially Paulina!). Every hotel was comfortable and well located. Loved all the tours especially Perito Moreno, trekking El Pingo, the Estancia (Dario and Ana were great and the lunch was lovely). Jesse did an incredible job in making this trip flow smoothly and include so many beautiful sites. We loved the... Read more

This trip was one of our best ever. The drivers were punctual 💯 % of the time. The guides Paulina, Daniela, Alejandro, Marcela, Valeria, Ana, Agustin all absolutely wonderful (especially Paulina!). Every hotel was comfortable and well located. Loved all the tours especially Perito Moreno, trekking El Pingo, the Estancia (Dario and Ana were great and the lunch was lovely). Jesse did an incredible job in making this trip flow smoothly and include so many beautiful sites. We loved the Chilean and Argentinian Patagonia and Buenos Aires was like visiting a European capital.

Hotel Reviews
Hotel Lago Grey
Torres del Paine

Hotel Lago Grey was a fantastic stay with breathtaking views in a quiet location. The excursions there were well-managed by Daniella, who provided a lovely snack and tea during our hike.

MadreTierra Patagonia
El Calafate, Santa Cruz

MadreTierra Patagonia was okay, but the owner was pushy and insisted on selling excursions despite our plans. The room was tiny, though the beds were comfortable and breakfast was nice. Rosa, who served breakfast, was lovely.

Urban Suites Recoleta
Buenos Aires

Well located and super comfortable and clean. We had a lovely quiet room. Breakfast very nice. Definitely would recommend this hotel.

Authenticity & Character
Location
Walkable to many restaurants, stores and sites to visit.
Staff
Both super attentive
Cleanliness & Comfort
Floors and bathroom
Activity Reviews
Buenos Aires Walking Tour
Buenos Aires Walking Tour
Buenos Aires

The Buenos Aires Walking Tour was a bit too long at four hours of continuous walking. The guide, Valeria, was wonderful, but the heat made it hard to enjoy. A break in the middle for lunch would have improved the experience.

4WD Excursion with Dinner
4WD Excursion with Dinner
El Calafate

The 4WD Excursion with Dinner was probably my least favorite part of the trip. The guide was nice, but the activity itself didn't feel as fantastic compared to others. It was a straightforward drive across the plain without much excitement.

Perito Moreno Glacier Tour
Perito Moreno Glacier Tour
Argentina

The Perito Moreno Glacier Tour was an amazing experience. The guides were knowledgeable, and the views of the glacier were spectacular. This excursion was one of the highlights of my trip.

Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile

The boat rides on the trip, particularly to Glacier Grey, were wonderful. The experience was well organized, and the scenic views were simply breathtaking. I thoroughly enjoyed this part of the adventure.

Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on May 13, 2025

Hola Lorraine,

I'm so so happy you and Luis enjoyed your 17-day trip through Chile and Argentina despite the initial setback! I'm glad we were able to postpone things and everything went great during the actual trip 😊

Don't hesitate to reach out in the future for another trip to visit the rest of our beautiful country! Maybe a trip to the Atacama Desert or Easter Island? 🗿

All the best,
Jesse

10 Year Anniversary in Italy
Italy | Apr 21 - Apr 26, 2025

Tessa
Tessa P.
France | Reviewed on May 07, 2025
We had the best trip in Italy for our 10 year anniversary thanks to the help of Manuela and her team! She helped us find the perfect balance of exploration and rest for our 6 day trip, visiting Rome, Florence and Cinque Terra. All of our tour guides she arranged for us; Gabriella at the Colosseum, Valentina at the Vatican, Emmanuela in Florence, and Tony at Cinque Terra were all amazing and so passionate and knowledgable about the history of the sites.
The hotels Manuela recommended and...
Read more

We had the best trip in Italy for our 10 year anniversary thanks to the help of Manuela and her team! She helped us find the perfect balance of exploration and rest for our 6 day trip, visiting Rome, Florence and Cinque Terra. All of our tour guides she arranged for us; Gabriella at the Colosseum, Valentina at the Vatican, Emmanuela in Florence, and Tony at Cinque Terra were all amazing and so passionate and knowledgable about the history of the sites.
The hotels Manuela recommended and booked for us were perfect and incredibly located in the heart of Rome and Florence. The itinerary was flawless!
The trip plans app was easy to use, and if we had a question or concern the team was very responsive. Don't hesitate, use KimKim for your trip, you won't regret it!

Hotel Reviews
Grand Hotel Cavour
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
47 Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Cinque Terre
Day Excursion to Cinque Terre
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Wine & Food Tasting Delights
Wine & Food Tasting Delights
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of the Colosseum & Roman Forum
Guided Visit of the Colosseum & Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Gabriella from LivTours was Amazing!
Transport
Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid | Replied on May 08, 2025

Hi Tessa!
It was truly a pleasure helping you plan such a special trip for your 10-year anniversary. I'm so happy to hear that you had an amazing experience! I’m thrilled that you enjoyed your time with our passionate and knowledgeable guides, and that the hotels were a perfect fit!
If you’re ever planning another adventure, I’d be absolutely delighted to work with you again!
Warm regards,
Manuela

Norway Trip Was Amazing
Norway | Apr 24 - Apr 30, 2025

B
Brad M.
Chicago, IL | Reviewed on May 07, 2025
The trip was really nice. I would not recommend using Chiang as a guide in Bergen as he is Taiwanese and has only lived in Bergen for a couple of years and his English was poor. Hotels were great. Cruises were great. Dinner at the island exceeded our expectations. For the cable car, you should let people know that they need to convert their ticket to a real ticket at the botton and not try to get through the automated gates with the paper ticket or phone QR code. I would definitely... Read more

The trip was really nice. I would not recommend using Chiang as a guide in Bergen as he is Taiwanese and has only lived in Bergen for a couple of years and his English was poor. Hotels were great. Cruises were great. Dinner at the island exceeded our expectations. For the cable car, you should let people know that they need to convert their ticket to a real ticket at the botton and not try to get through the automated gates with the paper ticket or phone QR code. I would definitely recommend first class car for train. About half the seats face backwards so if it is possible to get a train car layout we would have preferred facing forward.

We would definitely use you guys again for other trips and we have recommended you to a couple of our friends.

Hotel Reviews
Opus XVI
Bergen

Great hotel in great location. Lots of history.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Oslo
Oslo

Great hotel in a great location. Restaurant was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

Food was excellent and the excursion exceeded our expectations. It was a nice way to end our stay in Bergen.

Ulriken Cable Car & Lunch with a View
Ulriken Cable Car & Lunch with a View
Bergen

One of the highlights. Meal and cider tasting was very good and it was in an exclusive area that was quiet and great views.

Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Guides English was poor and he was relatively new to Bergen. I would not recommend using the same guide.

Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo

Nice way to spend our first night. Food was good for the circumstances of being on a boat where the food is pre prepared.

Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen

Enjoyed the cruise.

Private City Walk
Private City Walk
Oslo

The guide was very experienced and his English was excellent.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on May 07, 2025
Brad, thank you so much for the fantastic review! I'm so glad to hear you enjoyed the trip — especially the hotels, cruises, and that memorable island dinner! I'll be there next week, thinking of you both! I really appreciate your honest feedback, too. I’ve noted your comments and tips about the Bergen guide, the cable car ticketing, and the train seats! We're looking into improving our offering with these for all future Travelers! We’ll continue working to get the best info and preferences... Read more

Brad, thank you so much for the fantastic review! I'm so glad to hear you enjoyed the trip — especially the hotels, cruises, and that memorable island dinner! I'll be there next week, thinking of you both!

I really appreciate your honest feedback, too. I’ve noted your comments and tips about the Bergen guide, the cable car ticketing, and the train seats! We're looking into improving our offering with these for all future Travelers! We’ll continue working to get the best info and preferences in advance for everyone who follows a similar path that you experienced.

Most of all, thank you for recommending us—it truly means a lot. kimkim is excited to help you plan another adventure anytime!🏔️

We had an extraordinary Moroccan adventure th...
Morocco | Apr 22 - May 5, 2025

Faxon
Faxon B.
San Jose, CA | Reviewed on May 07, 2025
We had an extraordinary Moroccan adventure thanks to the terrific planning by kimkim.
When we were interacting with them and planning the trip, we had no idea that it would be so smooth and well organized. Our driver, Said Misser, was, in addition to being an outstanding driver, a tremendously engaging and interesting man who spoke near flawless English. We so completely enjoyed his company. He could not have been more accommodating and professional. The hotels selected, particularly the...
Read more

We had an extraordinary Moroccan adventure thanks to the terrific planning by kimkim.
When we were interacting with them and planning the trip, we had no idea that it would be so smooth and well organized. Our driver, Said Misser, was, in addition to being an outstanding driver, a tremendously engaging and interesting man who spoke near flawless English. We so completely enjoyed his company. He could not have been more accommodating and professional. The hotels selected, particularly the one in Marrakesh, were excellent. Our guides in Fez and Marrakesh were very good and we really enjoyed the tours of the Medina in Fez and the food tour in Marrakesh

Hotel Reviews
Kasbah Isfoula
Ait Ben Haddou

We loved our stay here. The owner, Stephani, was delightful. The public are was beautiful and the room was very clean and comfortable. There was a continual nasty smell in the water closet. Be sure to eat dinner in the dining room. It's terrific.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga

To put a really nice room and camp in the desert is quite an accomplishment. The room was spacious and well appointed. The bed was very hard but we slept very well. The lack of privacy for the toilet was lame. Really, hang some curtains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

The hotel has a good location within the city but had a couple of flaws. The biggest flaw was the style of the bed. It was in a raised alcove. You had to climb up on a couch to get into bed. Once up to the bed, you had to crawl over your bed partner to get into bed. Also, our room had a badly ill sized bathroom door. It loudly scrapped every time it opened it closed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Lovely hotel with an excellent location. Because you can't drive directly to the front door of the hotel, be sure to let them know when you arrive so that they can unload and transport you luggage. Once there, you'll have an excellent stay. We had a comfortable room right by the rooftop pool.

Authenticity & Character
Old House turned into a boutique hotel
Location
Inside the walls
Staff
Really good service especially from Idahned Ayoub at reception
Cleanliness & Comfort
Les Jardins De La Medina
Marrakech

You were tired after a very long drive and when we walked into the hotel, enormous smiles lit up our faces. Then, when we spent some time there, we were even more delighted. This is one of the finest hotels that we've ever stayed at and we've stayed at a lot of them. Everything is so well thought out and beautifully executed. The rooms are spacious and beautifully appointed, there is a balcony and a sundeck. The public areas are gorgeous and the restaurant served us an excellent dinner and three wonderful breakfasts. My wife experienced her first hamman and a delightful massage. On Sunday night, while we're having a delicious dinner, we were treated to a magic show by an extremely talented slight of hand artist. It was so much fun.

Authenticity & Character
This was a palace for a woman who is part of the royal family. It has since been converted into a sensational luxury hotel
Location
The hotel is right at the edge of the Medina and just down the street from Cafe Clock
Staff
Everybody could not have been nicer.
Cleanliness & Comfort
It was very clean and I saw no sign of deferred maintenance
Activity Reviews
Traditional Cooking Class
Traditional Cooking Class
Morocco

This was one of the tour' s highlights. Under the direction of an excellent chef, we prepared a fantastic lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

Our guide, Rasheed , did an excellent job showing us the market and crazy busy main square

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

Abdul did a very good job showing us around the Medina

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Overnight in the Sahara Desert
Morocco

It was great but we'll never need to ride a camel again. Ouch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meknes: Wine Tasting in Morocco's Wine Region
Meknes: Wine Tasting in Morocco's Wine Region
Morocco

We tasted the best Moroccan wines of the trip and had the best meal of the trip at the winery.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

Zahra was a tremendously knowledgeable and professional guide.

Quality of Experience
We visited several craftsman but never felt any pressure to buy. We did buy a beautiful tile table.
Food
We loved most of the Moroccan food we ate
Guides, Drivers and Staff
Zahra really knows her city
Transport
Our driver, Said Misser, was fantastic. His English was near perfect, he was a terrific driver and helped makes the tour so wonderful.
Local specialist: Yassine Echcherki

# Enchanting Journey Through the UK Countryside: A Perfect Escape Planned by Aleksandra​​​​​​​​​​​​​​​​
England | Apr 24 - May 2, 2025

Libbie
Libbie M.
Alhambra, AZ | Reviewed on May 07, 2025
I've tightened up your text by removing filler words while preserving the tone and content: Aleksandra helped us craft a picture perfect trip to the UK countryside. From the earliest planning phases, she listened to understand the experience we wanted and created a customized itinerary that ticked every box. We started and ended our trip in London, and while we enjoyed the city's bustle, our focus was the countryside. We began in Castle Combe at The Manor House. Aleksandra planned a... Read more

I've tightened up your text by removing filler words while preserving the tone and content:

Aleksandra helped us craft a picture perfect trip to the UK countryside. From the earliest planning phases, she listened to understand the experience we wanted and created a customized itinerary that ticked every box.

We started and ended our trip in London, and while we enjoyed the city's bustle, our focus was the countryside.

We began in Castle Combe at The Manor House. Aleksandra planned a memorable afternoon tea - one of the trip's absolute highlights. The grounds were beautiful and staff incredibly kind.

Aleksandra arranged a day trip led by Matthias at Galahad Tours. We visited picturesque villages and appreciated the historical context from Matthias. We'll recommend his company to every friend visiting the Cotswolds. Other highlights included Hidcote Gardens and Warwick Castle. We explored public footpaths and encountered local sheep - magical.

We visited Hebden Bridge and Heptonstall in West Yorkshire, chatting with locals in pubs. In York, we absorbed the city's rich history. Aleksandra arranged another tour through the Yorkshire Dales with driver Rob, who proudly showcased his beloved region. Highlights included Bolton Castle (a must!) and the town where they film All Creatures Great and Small - during filming day!

Aleksandra's thoughtful planning made us feel cared for throughout the journey. I highly recommend working with her and booking her private transfers between locations, which made the trip more relaxing and enjoyable.​​​​​​​​​​​​​​​​

We will most definitely be back. Thanks, Aleksandra!

Hotel Review
The Manor House
Castle Combe

This place is an absolute must visit. With every creak of the historical floorboards, to the beautiful grounds and rooms, we felt like we’d taken a trip back in time. The proximity to the Castle Combe village is ideal, and the staff is intuitive and kind. Be sure to book afternoon tea while you’re here, and enjoy a few meals on-site. I left wishing I could just move all of my belongings in and take up residence. This place was magical, and a real trip highlight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on May 17, 2025

Dear Libbie and Lindsay,

Your words are truly honey to my ears! The journey you took through the charming corners of old England is indeed such a wonderful example of immersive, authentic travel. I'm absolutely thrilled to hear that you enjoyed the local tours so much and that your experience has inspired you to keep exploring.

Rest assured, I’ll be right here if you need me for anything else — always happy to assist you on your next adventure!

Sincerely,
Aleksandra

Wonderful tour of Morocco
Morocco | Apr 26 - May 3, 2025

Nam
Nam D.
Atlanta, GA | Reviewed on May 07, 2025
We had truly wonderful experience. Planning and booking our trip was easy with quick and helpful feedback from the team throughout the process. We were able to customize our trip based on the number of days we had available and the places we wanted to go! Hakim was a pleasure to work with. We had the most wonderful driver - Mohammed - that was with us for our entire trip and made our travels around the country seamless. He helped coordinate with our tour guides in each location and... Read more

We had truly wonderful experience. Planning and booking our trip was easy with quick and helpful feedback from the team throughout the process. We were able to customize our trip based on the number of days we had available and the places we wanted to go! Hakim was a pleasure to work with. We had the most wonderful driver - Mohammed - that was with us for our entire trip and made our travels around the country seamless. He helped coordinate with our tour guides in each location and offered us the flexibility and opportunity to stop and explore so many sites and experiences along the way.

Hotel Reviews
Paradise of Silence
Ait Ben Haddou

Paradise of Silence was ironically not too silent due to dogs barking throughout the night. The hot water was the most inconsistent here, cutting off mid-shower. Despite these issues, the location and facilities were good.

Imperial Glory Lodges
merzouga

The night in the desert at Imperial Glory Lodges was a great experience. The tent was comfortable and it was a nice touch to have dinner included. There was a slight issue with the hot water, but for a one-night stay, it was manageable.

Palais Zahia
Old Medina, Tangier

Our stay at the hotel in Tangier was great. Even though it wasn’t a luxury spot, it was very comfortable for a one-night stay. The hotel was small but cozy, and the service was excellent. The breakfast buffet was the best of our trip.

Riad El Yacout
Fès

We had a wonderful stay! Our room was wonderful. But of particular note was the Manager Marcos who was truly fabulous and very helpful. Dinner services was also incredible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

The Food Tour & Local Gastronomy in Marrakesh was an absolute highlight of the trip. Our tour guide was amazing, knowledgeable, and engaging, making the experience memorable. I highly recommend this tour for anyone visiting Marrakesh.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jun 04, 2025
Salam Nam, Thanks a lot for taking the time to leave this outstanding review! I'm glad the overall experience has been positive and wonderful. Everyone here appreciates your kind words. Planning this trip wouldn't be easy without your commitment and your willingness to make this journey with us. I agree, Mohamed is not only a driver, but a good friend and companion to travel with. Your comments on the accommodations and guided tours/activities are also appreciated and will help us to... Read more

Salam Nam,

Thanks a lot for taking the time to leave this outstanding review!

I'm glad the overall experience has been positive and wonderful. Everyone here appreciates your kind words. Planning this trip wouldn't be easy without your commitment and your willingness to make this journey with us. I agree, Mohamed is not only a driver, but a good friend and companion to travel with. Your comments on the accommodations and guided tours/activities are also appreciated and will help us to continue our good job and improve what needs to be improved.

Well, this is not the end. It has been a truly great pleasure working with you. We hope to work with you again soon and deliver another memorable experience to one of our destinations.

Wishing you all the very best!
Hakim

The Perfect Portugal Tour
Portugal | Apr 23 - May 2, 2025

Randy
Randy F.
Denver, CO | Reviewed on May 07, 2025
The trip was perfectly planned with stops in many cities and towns to get a complete feeling for the many sides of Portugal. The hotels were beautiful and perfectly located central to the cities and towns. Everything was within walking distance. Our drivers were professional and provided local knowledge. During the power blackout, our driver Nuno kept us going even though shops were closed. He checked on us the following day to make sure we were OK. A special callout to our driver Diogo... Read more

The trip was perfectly planned with stops in many cities and towns to get a complete feeling for the many sides of Portugal. The hotels were beautiful and perfectly located central to the cities and towns. Everything was within walking distance. Our drivers were professional and provided local knowledge. During the power blackout, our driver Nuno kept us going even though shops were closed. He checked on us the following day to make sure we were OK. A special callout to our driver Diogo who went above and beyond to find us activities when one of our excursions cancelled at the last minute.

Hotel Reviews
Hotel Melia Lisbon Airport
Lisbon

This is an exceptional airport hotel. Not like the US airport hotels. I never heard a plane landing or taking off even though it is a 5-minute walk to Lisbon airport.

Authenticity & Character
Not your average airport hotel.
Location
You can walk to Terminal 1.
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

A beautiful boutique hotel across from the Marina. The restaurant was exceptional for breakfast and our Michelin star food and wine tasting was off the chain.

Authenticity & Character
Beach vibe.
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

A beautiful hotel in the heart of Lisbon right off Liberty Avenue. The staff were excellent and handled the Spain/Portugal power outage with grace and a smile.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

A beautiful hotel in the heart of Porto. The breakfasts were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

Overall, I would not recommend. The coastal stops with beautiful beaches, surfers, and sheer cliffs were enjoyable, but the "Jeep" ride was brutal. St. Vincent Cape of Sagres is worth visiting, but it was a cloudy evening, so we were unable to witness the spectacular sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our driver, Nuno, was excellent. He was very knowledgeable of the history of each town and showed us the best places to eat and shop. We were in Sintra when the power went out to all of Portugal, but Nuno did not miss a beat and continued the tour even though many of the shops were closed. He even checked on us the next day to make sure we were OK.

Quality of Experience
Food
Guides, Drivers and Staff
Nuno is the best!
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Our guide Celia did an excellent job of showing us the history and beauty of Porto.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

A good overview of local and bar-type traditional food of Portugal. The guide (can't remember his name but he wore a hat) was entertaining and even ended the evening with some magic! The ending location was a bit disappointing (a restored pool hall). Overall, a good first tour in Porto.

Quality of Experience
A variety of local restaurants, not the touristy ones.
Food
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal

I was surprised at the quality of the food and wine. Excellent! The fado music was beautiful. Each group did 2 songs and then a break so it wasn’t like sitting through a whole concert. Perfect way to experience the music of Portugal with great food.

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide Alex was very knowledgeable in the history of Lisbon. The tour was a bit long but very well done!

Quality of Experience
Guides, Drivers and Staff
Alex is excellent!
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

The venue cancelled on us at the last minute due to a national holiday. This was not mentioned when we booked it almost 9 months prior.

Quality of Experience
Better communication
Guides, Drivers and Staff
Diogo found us a great local restaurant on our way back to Lisbon from Lagos.
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

This was the most beautiful part of Portugal and is a must see. Our driver Nuno added an extra stop to a port tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 12, 2025

Hi Randy!Thank you so much for your wonderful review! 🤩I am thrilled to hear that you all enjoyed your trip through Portugal and gave you a true sense of the country's diverse charm. We're especially proud of our drivers, Nuno and Diogo—your kind words about their professionalism and care truly mean a lot. We'll be sure to pass along your compliments to them! We hope to welcome you on another journey soon. Warmest regards, Marina😊

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.