Kimkim Trip Reviews

Julia and Sonia were incredibly helpful in building a wonderful itinerary for us, organizing activities and private tours, and recommending where to go. I would recommmend them to anybody - thank you!

One of the BEST, most incredible trips of my life!! Huge huge thanks to Andrea, who took such wonderful care of me, and carefully planned everything, taking into account my preferences and feedback, and was always available and in contact to help with anything. It was so much fun to meet up with Wendy as well, one of the other planners. Both Andrea and Wen were incredibly kind, and all of the guides were also phenomenal (Edgar, Johan, Roberto). I had a fantastic time in Medellín (especially Comuna 13), Guatapé, Minca, Tayrona, Barú, and Cartagena. From hiking and forests and waterfalls, to swimming in the Caribbean, to relaxing and eating wonderful food in amazing hotels, to meeting and laughing with lovely people, everything about the experience was amazing. I’m a vegetarian (which can be very difficult in South America), but they took very good care of me. I’m incredibly grateful to the KimKim team and all their partners, and hope that I have a chance to come back to Colombia. I could go on forever about how great it was. Gracias por todo :)

Hotel Review

Sofitel Baru Calablanca

Cartagena

Incredible hotel. Super private, wonderful pools and access to the Caribbean, amazing food and spa.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Mountain Bike Experience in Turbaco

Cartagena

Really fantastic, unique experience with Roberto. Biking up the hills in Turbaco was tough but the views and the ride were exhilarating.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking in the Tayrona National Park

Colombia

Incredible day with a loooong hike thru Tayrona but super worth it for the scenery and the beaches at the end of the route. Amazing stuff, loved going with Johan

Quality of Experience

Guides, Drivers and Staff

Transport

Minca: Explore a paradise in the mountains

Colombia

Amazing experience with Johan, hiking up thru a forest to waterfalls

Quality of Experience

Guides, Drivers and Staff

Transport

The City of The Eternal Spring & Comuna 13

Medellín

Amazing city tour with Edgar, really loved walking thru Comuna 13 with him, and generally just chatting.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica again that would be amazing! Thank you Jessica for making our trip to Italy unforgettable <3

Hotel Review

Hotel Sanpi

Milano

We love the hotel for it's Boutique look and vintage vibes. The room was very nice, comfortable and does a great job transporting you into the setting. I will say some minor inconvenience will be the light switches which are very unconventional, the switch for the bathroom is outside of the room lol you can't control the AC either. The breakfast is amazing, buffet style, gym is cool and everyone is very nice. I would stay there again.

Tips for future travelers

If you don't like sparkling water, bring water with you, they charge for every bottle they give

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The hotel felt like a vintage 5 Star

Activity Review

Evening Aperitivo - Navigli Street Food Tour

Milan

Francesca was our Tour guide and she was very chill, relaxed and made the food tour very fun! She is very relatable good at what she does. We were with another couple on the tour who were the same age as us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved our trip to Greece! Because we do not understand the language and transportation is challenging for people unfamiliar with the area, we loved the private transportation and carefully planned excursions with incredibly knowledgable certified guides.
We especially loved the walking tour of Rethymno with a local guide who lives in and loves her town. We highly recommend walking around the Acropolis and in Delphi with private guides in April avoiding the heat and crowds.
The hand picked boutique hotels were clean, centrally located and comfortable.

This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to join us for a meal if possible. They were dressed so professionally and even had bottled water, umbrellas, and sweets for us in the car. They were very knowledgeable and conversed freely with us about the places we were visiting. The hotels Andrea picked were perfect. I especially liked the hotel in Taormina - Hotel Casa Adele; and the Baglio San Nicola farm hotel near Agrigento. Both were family owned and were so unique and friendly. We got to know the families that owned these hotels and therefore got to know more about the Sicilian people. the tour guides were Alessandro Rustico, Lilly Galetta and Maria. Alessandro and Maria had doctorates in Archeology. All three were wonderful tour guides - I feel like I could stay for several hours more with them to learn many interesting facts about Sicily. They were so friendly and passionate about what they were teaching us. Andrea gave us restaurant suggestions and the ones we chose on his list were close to our hotels and had delicious, authentic Sicilian dishes that were not "tourist traps". I could go on and on about how "perfect" this trip was as arranged by Andrea and kimkim. I would choose this travel agency and Andrea for every trip I take in the future if possible.

Recently came home from a wonderful vacation in Peru, and everything about it was FANTASTIC!!!! The tour was crafted perfectly for our group, and despite some obstacles outside of anyone's control, our guide was quick to course correct and ensure that we still enjoyed every second of our journey. I cannot say enough wonderful things about our tour guide Julio. He is extremely knowledgeable, very patient, and fun to be around. I learned so much about Peru because of how thorough Julio was. Our driver Roberto was just as good, and made sure that we made it to all of our destinations safely, and on time. We spent most of our time in Cusco, but I must say that our time in Lima with Ximena was a blast, and we learned so much about the food and culture. Last but not least, Anne crafted an itinerary that gave us the most rewarding experience in Peru, and we have created memories that will last a lifetime.

Hotel Review

Aloft Lima Miraflores, a Marriott Hotel

Lima

Activity Review

Discovering Machu Picchu Citadel and hiking to it's viewpoints | Double entry

Peru

I am so glad that we found Kristy through kimkim. From the beginning, Kristy has been extremely helpful and patient as she answered all of our questions about a trip to Peru. Clearly, she has a lot of knowledge about the country. She was always trying to get us the best experience within our budget and came up with various options for us. Whenever there was a curve ball (postponement due to Omicron variant, transportation strikes in Peru), Kristy and team were prepared to adjust things as needed. We are very thankful for the peace of mind and security we were able to get knowing that we were relying on experts on the ground and didn't have to worry about going to a new country where we barely spoke the language. Special shout-out to Cesar in Cusco who was an amazing guide for us. This team always went above and beyond what we expected from them. Fully deserved 5-stars.

Activity Review

Discovering the Treasures of Machu Picchu

Aguas Calientes/ Machu Picchu

Machu Picchu was the dream destination in Peru. Kristy and team made it work for us in spite of having to change tickets at the very last minute due to circumstances beyond our control. We ended up doing a day-trip to Machu Picchu from Cusco. Our local guide, Cesar, made sure that the day was as comfortable as possible and allowed us enough time there to enjoy the unique beauty and history of the place.

Quality of Experience

There's a reason Machu Picchu is one of the seven modern wonders of the world!

Guides, Drivers and Staff

Extremely helpful guides and staff who were patient and gave us our time and space to enjoy the experience.

Transport

Transportation was taken care of by our guides and was as comfortable as possible.

When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the most detailed trip and took care of everything!
Everyday was planned out from hotels, to drivers, to guides, restaurants, plus travel tips basically everything we never thought of. Andrea took care of everything.
Each day besides arrival day had basically a half day plan or guide. We went from Rome to Naples to Florence and back to Rome. All within 8 days. Everything was planned out - hotels, drivers, trains, taxis etc. The transfer between cities was flawless. Andrea’s drivers were always on time and provided first class service! They were extraordinary. The hotels were each one - everything we wanted. All different and memorable. The staff at each hotel was very attentive and the breakfast at each was excellent.

However for us the best experience we had was with the guides! We really didn’t understand what that experience would be like. My wife and I always like the educational aspect and these guides were fantastic. We had the same guide in Rome for two tours - she was so sweet and knowledgeable. We liked her very much. Our guide in Naples was just as charming and knowledgeable. She really made a difference in us getting to know Naples and the people of that city. Again she was excellent. Then we went to Pompeii and that was a highlight of our trip - we were transported into a Roman village. We did not expect Pompeii to have the effect it did on us. Our tour guide brought that Roman village alive. She was amazing. In Florence it was the same experience. Our guide showed up early and she gave us a wonderful tour of Florence and the David statue. She was special in that she gave us so much history around the city Florence. We really didn’t know that much about Florence so it was very memorable.

So what more can I say. The execution of Andrea’s plan was flawless. The people were extraordinary. The trip was amazing and it’s something we will cherish for the rest of our lives.
Thank you Andrea and thank you KimKim!

Hotel Reviews

Hotel Il Guelfo Bianco

Florence

Great hotel! The hotel really expressed the city of Florence. Excellent service staff! Very attentive and helpful.

Authenticity & Character

Hotel expressed the city of Florence

Location

Perfect location

Staff

Excellent staff very attentive

Cleanliness & Comfort

Beautiful rooms

Hotel Piazza Bellini & Apartments

Naples

Very modern hotel! We liked the setup and the atmosphere. Excellent breakfast

Authenticity & Character

Style and service

Location

Good location we had everything we need within walking distance

Staff

Good staff very attentive

Cleanliness & Comfort

Very clean and liked the vibe

Hotel Alexandra Rome

Rome

Perfect location! Very attentive staff! The accommodations were very European.

Authenticity & Character

Very European

Location

Perfect Location

Staff

Very attentive

Cleanliness & Comfort

Activity Reviews

Colosseum and Roman Forum - Private guide

Rome

We were blessed to have this tour guide twice! Another excellent experience. She knows EVERYTHING about the Colosseum and Roman Forum. We learned so much and she again was very patient and friendly. We really did enjoy her company.

Quality of Experience

Wonderful tour guide

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Italy

Our guide was friendly and very knowledgeable! We learned so much about the history of Florence. The guided tour and the history was very memorable. We thoroughly enjoyed ourselves.

Quality of Experience

Guides, Drivers and Staff

Transport

Pompeii ruin visit with a private guide

Italy

Our guide brought the Roman village of 0 Pompeii alive! She was excellent and this was an experience to remember.

Quality of Experience

Brought Pompeii alive!

Guides, Drivers and Staff

Transport

Naples guided walk

Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience

Excellent tour a side of Naples rarely seen

Guides, Drivers and Staff

Transport

Wine tasting in Tuscany countryside (1 winery)

Italy

Great experience, wonderful service, beautiful environment. It was a fantastic day. The wine was excellent and I look forward to drinking the bottles I purchased very soon.

Quality of Experience

Guides, Drivers and Staff

Transport

Naples guided walk

Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience

Guides, Drivers and Staff

Transport

St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide

Rome

Our guide was excellent. She was so very knowledgeable and friendly. They was an almost immediate connection. She brought the history surrounding the Vatican alive. She was patient and allowed us to move at our own pace. Wonderful experience and you could tell she was a wonderful person!

Quality of Experience

The knowledge shared

Guides, Drivers and Staff

Excellent guide very friendly and a lovely oerson

Transport

Leo gave us an excellent itinerary for our California road trip. The hotel choices were always in a convenient location and the details in the hiking trails was appreciated. Links to google maps were provided. We spent time in Joshua Tree, Death Valley, Sequoia, Monterey & Carmel.

I cannot say enough great things about this family run company! Sharon responded quickly to all of our messages and questions. She provided us some great tips to help us be successful on our trip.
Abdou was a wonderful driver who shared so much rich information about the culture. I highly recommend this company to tour Morocco! Abdou customized our trip to fit our needs by adding in a stop to the day market specifically because I wanted a picture with a donkey. He also made sure I was dressed for the camel trekking! He was so much fun and made us laugh throughout the five days. I enjoyed all the Riads we stayed at and can’t wait to come back.

Our trip to the Amazon was amazing! Our guides, Rom and Jefferson made our experience unforgettable. Daniel was in constant contact with us every step of the way. The Nicky lodge chef, Freddie made exceptional food and also sings and plays the guitar along with the other guides.

Hotel Review

Nicky Amazon Lodge

Cuyabeno Wildlife Reserve

The Nicky lodge is cozy and clean. All the staff make you feel right at home. It's a big happy family and everyone loves nature and wants to share their knowledge with the guest.

Tips for future travelers

Make sure you bring products for mosquito and sun fly bites

Authenticity & Character

Location

Staff

They couldn't do enough for us. Friendly, sincere.

Cleanliness & Comfort

Activity Review

Colonial City Tour, Cooking Class & the Middle of the World Monument

Quito

Quality of Experience

Food

I was impressed with the quality of the food at the lodge. The soups were amazing!

Guides, Drivers and Staff

Transport

The transportation is great. The bus trip from Quito to Amazon is very long so be prepared for that.

Tom and I knew we wanted to go to Mexico. We knew we wanted a little bit of culture, some wildlife, and maybe a splash in the ocean. That's it.

With the vague and minimal information we gave them, Jorge and KimKim were able to put together a perfect trip for us. We had a flawless itinerary. It's so clear that KimKim really cares about the communities (animals and humans) in Mexico. Everything we did and everywhere we stayed felt like they were helping us experience Mexico as authentically and respectfully as possible.

It's almost impossible to pick a highlight, but top of the list has to be the day we shared with Enrique, a Mayan host who was unbelievably generous with us. He shared the community gardens, including history and background about the families that live in Nuevo Durango and other nearby communities. He showed us the neighborhood cenotes, Punta Laguna, Uma Nojoch Keej (a wildlife reserve), and more. We picked and prepared the plants as Enrique and his wife Blanca showed us the best way to cook them (and rescued us when we were pricked by the nopales!). We saw howler monkeys and spider monkeys in the wild which was very cool.

That had to be the very best day, but every day was amazing. Sian Ka'an reserve was lovely, the Mayan ruins were spectacular, the snorkeling in Puerto Morelos was fabulous, the bicycle cenote tour was jaw-droppingly gorgeous. I'm waxing superlative but it really all was like a dream.

Beyond the activities, the scheduling and pace were perfect for us. We felt like we really made the most of our six days, but with enough downtime to explore and enjoy at our leisure. From picking up our car at the airport to finding our accommodation, the logistics were very smooth at every interaction. Special shoutout to Melina who pretty much instantly helped us when we had any questions about the trip.

We've never used a travel planning service like this before. But after this trip, we'll never go back to the old way!

We really enjoyed everything that was planned. All of our guides were great. Sintra was probably our favorite outing. The accommodations were perfect. The hotel in Porto was very beautiful but it was a little far from everywhere we saw or ate. It felt like it was a 20 minute walk everywhere we went. It would have been nice to be a bit closer. The hotel in Lisboa was in the perfect location. There was no way to change the weather. As we could see a couple of days in advance that there was a 99% chance of rain, I should have made a backup plan in Porto. It would have been fun to do the tile making or cooking class instead of just walking around the city seeing more sights. Really everything else could not have gone better. We appreciated the restaurant recommendations. It was so nice to be able to check in with you with questions. You were very accessible and easy to work with. Thank you so much for helping us have such a wonderful trip.

Hotel Review

Rossio Boutique Hotel

Lisbon

This hotel is in the perfect location. It is centrally located and close to almost everything we wanted to see. It was clean, had a good breakfast and the staff were nice to work with. The rooms on the Main Street are noisier but our room that wasn’t on the Main Street was quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Get to know Porto by E-bike

Porto

This is a great way to see Porto. The bikes make it so easy to get around and see a lot of places. Our guide was fabulous. She knew a lot and was fun to inerrant with. We highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Sintra Heritage Hike: Hidden Secrets

Portugal

We loved this outing! Our guide Susannah was wonderful. She was happy and fun to talk to and very knowledgeable. We loved where she took us to the castle and palace and the way down through the forest. She made us a yummy picnic lunch which we really enjoyed. We would highly recommend her and this excursion.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Sailing Cruise

Lisbon

It was a beautiful way to see the city. We really enjoyed it. The employees were nice and accommodating. It felt like it could have been a little shorter, just because it was chill. We were there with our kids and it felt like we watched people get more and more drunk. It would be nice if there was an option that didn’t involve wine, maybe geared for families.

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon Foodie Experience

Lisbon

This exceeded our expectations. The food was good, the guide was knowledgeable and interesting. We learned a lot about the history of Lisbon, the different neighborhoods as well as tasted good food. We even went back to one of the restaurants later in the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our guides in Matera, Alberobello and Lecce were excellent. Enthusiastic and well informed about the history and other more mundane things we showed interest in.
We loved Matera, Bari, Alberobello and Lecce and we were very happy with our hotels. The stay at the masseria was particularly notable for the wonderful food.

Andrea did a great job helping us plan this trip. He had to endure our frequent changes and our last minute decision to take the tour despite Covid warnings. We managed to get through from Sicily and Puglia without getting sick. It was a most memorable experience.

Hotel Review

Ai Terrazzini

Matera

The site of this hotel was perfect. The view from the windows and the terrace outside our room added to the magic of this amazing town.

Authenticity & Character

The rooms set in the old caves.

Location

The views.

Staff

Friendly, helpful service.

Cleanliness & Comfort

Activity Review

Matera Guided Walk

Italy

A very knowledgeable guide who made occasional stops to talk to us as our older group wound our way up the hills. He also pointed out trips in the town that we should do on our own.

Quality of Experience

The amazing history and the rehabilitation of the town.

Guides, Drivers and Staff

Transport

This was my first trip to Morocco and have fallen in love with the culture and the genuineness of the people. Abdel was our trip coordinator and answered all of questions and catered our trip to us. Our driver Karim picked us up at the airport and was with us for our entire trip. He was so knowledgeable and proudly shared information about his Berber culture. He was friendly and kind never hesitated to make us feel welcome!
The riads we stayed in were stunning and the staff were all accommodating. We had no issues checking in or out of them.
Our tour of the handcrafters in Fes was remarkable. We were told we were under no obligation to buy however we did feel some pressure to make purchases. We got good value at the Tannery but just know the prices were considerably less at the market in Marrakech.
We had a great time with Said and his family for dinner. The food was delicious and it was fun to meet the family and do a little dancing in traditional Moroccan costumes.
Our tour guide Hannan in Marrakech was top notch. She was knowledgeable, patient, kind and a fabulous photographer for all of your Instagram pictures!
The Inara Camp in Agafay was more than we could hope for! The accommodations were comfortable and the staff went above and beyond to meet our needs.

I'd like to add some notes to my travel partner's review of our trip to Morocco. I echo her sentiments about how perfectly Hakim, as a representative of kimkim, handled our trip. Which wasn't easy, given the number of delays and changes due to Covid. Also, I agree whole-heartedly that our driver Mohamed (last name to be supplied by Hakim!) really made the trip what it was: he was well-informed, articulate, funny, attentive, and always willing to share his thoughts on culture, politics, and history. Mohamed made sure we could purchase rugs from a cooperative rather than a tourist trap. When I had a problem with the pottery coop he resolved it for me quickly making that another good experience. While the local guides were, for the most part, engaging and full of info, Mohamed was able to fill in the blanks between guides.

Speaking of guides: all but two were top notch. In one case there was a clear tempo and maybe personality misalignment. We were struggling until Mohamed gave him a secret signal and he began to ask what we wanted and what he could do better, resulting in a good overall experience. (Because Mohamed knew most of the guides he could navigate the rough places for us.) The second guide that was a bad fit was a local young man, new to the business; he may improve with time.

A word about the accomodations: we had such a wonderful variety of places, most unique and charming. And just when we were ready we got a Western style 5 star hotel. But I wouldn't have traded a single place, no matter the quirks. A few stood out, not to be missed: Riad Yacout in Fes was beautiful, although quirky in the electrical and plumbing department. But the people were so warm and accommodating and the food so delicious that everything else fell away. (Note - be prepared for a lot of steep stairs and music into the night!) The Kasbah in Imlil was a personal favorite. Walking up on narrow paths while a donkey carried our baggage was the start. The Kasbah was under the highest mountain in N. Africa and while it was cloudy and snowy for most of our stay, the views were amazing. We had scheduled a full-day hike but the snow put a damper on that. Still, the staff found a jacket and boots for me so I could still go hiking. The group of people working there could not have done more for us, all with smiles. Again, the food was just fab. In Essouria we stayed in Riad Chbanate - a real jewel. Once again the people were so very wonderful, and the room and the view and the part of town just perfect.

Finally, I'd like to commend kimkim and their partner on the itinerary. We went from cities to towns to the desert, then to the mountains. Down to Marrakech and out to the coast. We skipped the touristy things and concentrated on getting to know the real Morocco. We had so much variety, every day a real adventure. I feel like we met and supported a lot of off the main street people. And that leads me to my final comment...

The Moroccan people are warm and generous. Yes, some try to get you to buy their whatevers, but a simple "No thank you" works. They have suffered tremendously during that last two years and we were happy to buy from them, to tip them generously, and to talk and laugh with them. I've traveled in many places around the world - I won't forget this trip.

We had an amazing time in Costa Rica thanks to our local specialist Randall. He tailored our trip to exactly what we wanted in this trip. Communication/response time was excellent. Randall timed everything just right; the pace for all of our activities were spaced just right. Transportation was punctual, comfortable and pleasant. We had excellent guides at Monteverde Cloud Forest, Hanging Bridges, and Manuel Antonio National Park. They were all experts of the rain forest and at finding wildlife. Our guide even spotted the Resplendid Quetzal in Monteverde Cloud Forest! He took photos and video for us through his scope. Costa Rica is so full of wildlife. We even had a resident three-toed sloth at our hotel in Costa Verde! Our trip to Costa Rica will live forever in my memories. Thank you Randall for your amazing service. ¡Pura Vida! ☺

Hotel Review

Hotel Costa Verde

Manuel Antonio

Loved the view and the wildlife everywhere we looked!

Activity Review

Monteverde Cloud Forest Reserve Hike

Monteverde

Our expert guide was wonderful and full of information about the rainforest.

Quality of Experience

It wasn't crowded.

Guides, Drivers and Staff

Well-informed.

Transport

They were punctual.

We worked with Laura to customize a two week trip and it occurred flawlessly. Despite still some COVID restrictions, she helped plan many details we would not have been able to execute on our own with such ease.

Every pickup was on time, every detail perfectly managed. Buenos Aires, Ushuaia, El Chalten, El Calafate, Bariloche, Villa LA Angostura, St Martin De Los Andes and back to Buenos Aires with many treks, kayak trips and activities along the way.

Highly recommend letting the local experts guide your way here! Thanks again Kim Kim Team

Hotel Review

Cyan Recoleta Hotel

Recoleta, Buenos Aires

Great location next to Recolea and being able to walk around the city.

Authenticity & Character

H

Location

Staff

Cleanliness & Comfort

Activity Review

Half Day Excursion in Tierra del Fuego National Park

Ushuaia

Doing it with a guide so much better. Parts were difficult to navigate and it’s LONG but we’ll worth the effort.

Quality of Experience

Mo

Guides, Drivers and Staff

Transport

Add-on review for Kimkim in Morocco

Kimkim’s travel specialist in Morocco, Hakim Alibouche, just hit the “exceeded expectations by a lot” button on a trip I took to Morocco over 2 months ago ( March 20-April 5). I recently wrote that he assisted my travel partner and me to create a great itinerary and experience in Morocco. Everything went well and he was always available to respond to any questions or concerns that we had during the planning and then during the trip itself. Great, right?

However his service, and Kimkim’s by extension, also shone after we returned home. We recently found there was a serious problem with a Moroccan vendor’s products we had purchased over 2 months ago. After going back-and-forth with the vendor we turned to Hakim for advice on how to get to a satisfactory resolution. He stepped in to help and got it all worked out in very short order. I wouldn’t have expected that assistance from a travel agent once the trip was over, and I am so grateful that Hakim was willing to help us.

I don’t know if I’ll have the opportunity to return to Morocco but if I do, I know that Hakim and Kimkim will be my travel planning choice.

Kimkim created and executed a Moroccan trip for my travel partner and I that was unforgettable. We first planned the trip in 2019 for March 2020 travel. COVID changed all that but kimkim, Hakim in particular, stuck with us for the next 3 years as we rescheduled several times only to postpone until this past March. Hakim’s service was stellar: informative, responsive, reliable, patient—and whatever other positive adjective could be applied to a travel professional. Hakim and kimkim were also available to us throughout the trip-proactively checking in or responding quickly to any questions we had.

The other notable representative of kimkim’s excellent service was our driver throughout the trip, Mohamed. From start to finish he ensured we were well-looked after. Another set of adjectives: great driver, accommodating, helpful, accessible 24/7, well-informed, friendly; equal parts driver and general guide. We were very fortunate to have had his services.

The itinerary kimkim created was also a treat. I experienced mountains, cities, villages, desert areas that were fun and/or eye-opening. Food was fabulous throughout. The various tagines and pastillas were so special, as were the breakfast spreads.

The guides provided had deep knowledge of each leg of the trip-both historical and cultural. Accommodations ranged from charmingly rustic to very high-end with the Riads being especially wonderful. My only note on the Riad is to expect to climb lots of stairs. My 72-year old legs were a bit challenged by 3 and 4 flights. However the Riad experience is absolutely necessary!

All the stops were terrific, but I’d say a “not-to-be-missed” experience is the medina in Marrakech at night. It comes to high-intensity life with scores of food stalls (pick the meats and veggies for your meal and watch them being cooked right there), musicians, drum circles, snake charmers, dancers, henna tattoers and more all in motion.

It was a truly magical trip!

Our trip was amazing! Lucas did a great job tailoring the itinerary to our family's desire to be active on vacation with our 10 & 12 year olds. Maxi and Hernan took us around Buenos Aires in style, and gave us the local's view of lots of places. Dario and Geronimo in Bariloche did a great job of customizing our kayaking adventure for the windy weather and made it memorable. Zoe and Nicholas in El Chalten we're stars, giving great information and chatting with the kids all the way up and down the trails. Overall, an amazing experience.