Kimkim Trip Reviews

4.8
Based on 22,374 ratings
Read 22,374 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Austin did a nice job helping us plan our tri...
Ireland | Apr 7 - Apr 14, 2023

L
Laurie i.
Middletown, CT | Reviewed on Apr 16, 2023
Austin did a nice job helping us plan our trip. His suggestion were good. We really enjoyed Leap Castle and had the pleasure of meeting the owner. He even played a song for us. Read more

Austin did a nice job helping us plan our trip. His suggestion were good. We really enjoyed Leap Castle and had the pleasure of meeting the owner. He even played a song for us.

Hotel Review
Bonnington Drumcondra Dublin
Dublin

The hotel was not very clean and the showers did not work very well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Austin Rock
Austin
Austin Rock
Local specialist in Dublin | Replied on Apr 18, 2023

Hi Laurie, Thank you for taking the time to write a review I really appreciate it. Always good to know what hotels work and do not. I won't be using the Bonnington Hotel again.
Its especially irrating as it was the last night. Thank you for the review it really does help.
Regards,
Austin

Memorable trip to Iceland
Iceland | Apr 7 - Apr 12, 2023

Jaya
Jaya C.
Hermosa Beach, CA | Reviewed on Apr 16, 2023
Thank you so much Hanna for planning this memorable trip. Everything was meticulously planned as per our request. We went through many iterations to plan out what we wanted. Hanna's responses were quick and was always on top of things. She ensured that things such as vegetarian food etc in the remotest corner of Iceland were available. We had good support to handle our emergency issues when we landed there with flight cancellations and kid falling sick. They even handled refunds quite... Read more

Thank you so much Hanna for planning this memorable trip. Everything was meticulously planned as per our request. We went through many iterations to plan out what we wanted. Hanna's responses were quick and was always on top of things. She ensured that things such as vegetarian food etc in the remotest corner of Iceland were available. We had good support to handle our emergency issues when we landed there with flight cancellations and kid falling sick. They even handled refunds quite promptly. Tours were well arranged and convenient.

Activity Reviews
Blue Lagoon
Blue Lagoon
Iceland

The blue lagoon was an awesome experience. The water was so warm and refreshing. Its very comfortable in the water but can get super cold when out. Come handy with wet bags and swimsuit and change of clothes Lava restaurant was quite good. Definitely recommend going here if its your first time.

Quality of Experience
Guides, Drivers and Staff
Our driver was quite accommodating in terms of timing.
Transport
We had the shuttle booked but due to flight delay ended up going directly from the airport in private car and then to hotel.
1st Day South Coast
1st Day South Coast
Iceland

Troll expeditions was on time and Yohan was very friendly. Shared lots of tidbits about the country and place which was very interesting. The bus had wifi so was perfect. He made sure we had timely bathroom breaks, lunch and dinner. We were glad to find vegetarian options at every stop. Weather on day 1 wasnt great with rain and wind. So we went directly for glacier hiking with some stops based on weather. Glacier hiking and ice cave tour was great. Need to have good shoes, jacket, gloves, snow pants. Inspite of that we got wet and cold. Wish they would provide appropriate gear so its more pleasant experience. All our gear and shoes were completely wet and had to use hair dryer and paper to dry so we could use it next day. The guest house was basic but good food.

Quality of Experience
Guides, Drivers and Staff
Friendly, accommodating, changed plans as needed per weather.
Transport
Wifi, heated.
2nd Day South Coast
2nd Day South Coast
Iceland

Had fantastic day with visit to multiple falls, glacier lagoon, diamond beach, black sand beach, church etc. Guide planned it well to make best use of the warm sunny day. We had ample time in each place to see and not feel rushed. Group was very friendly as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Golden Circle & Horse Riding
Golden Circle & Horse Riding
Golden Circle

Golden circle tour was ok. The guide was little hard to comprehend and so tough to understand the information. Weather was not very cooperative either. Drive was comfortable. Falls were great. Geysers were nothing spectacular. We were eager to see the tectonic plates but again was hard to appreciate it completely without the guide info. Horse riding at Eldehaus farm was awesome. They provided all the right gear and ride itself was quite nice. My 9 year old enjoyed as well. The lunch was simple but good.

Quality of Experience
Guides, Drivers and Staff
Guide in Golden Circle tour could have been better in communication.
Transport
comfortable
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

We were most excited about it. Supposedly, we had moderate chance of seeing northern lights but we couldn't due to lingering clouds. Pick up was little late but guide was very informative. He did try to going to few locations to try to spot but didn't work out. They provide hot chocolate and cookie which was good. They did offer a free tour at later time but since it was our last day we couldnt really use it.

Quality of Experience
Guides, Drivers and Staff
knowledgeable
Transport
comfortable and convenient
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Apr 17, 2023

Thank you so much for your wonderful review, Jaya. It was a pleasure helping you plan your trip. Happy travels for the future! Best regards, Hanna.

We absolutely loved France!! Amandine was the best travel planner!!
France | Apr 5 - Apr 15, 2023

Pradeep
Pradeep B.
Bellevue, WA | Reviewed on Apr 16, 2023
We wanted to thank KimKim and Amandine for planning such an amazing 11-day itinerary for our first ever family trip to France. We were able to experience the best of both North and South France, from the cooking classes to the biking tours, Bakery tours to dinner cruise, the private guided tours at Versailles and Louvre ( our tour guide- Alexandra, she was the best!!!) and night tour bus. It was all so much fun.
We also wanted to extend our gratitude for the fantastic service provided...
Read more

We wanted to thank KimKim and Amandine for planning such an amazing 11-day itinerary for our first ever family trip to France. We were able to experience the best of both North and South France, from the cooking classes to the biking tours, Bakery tours to dinner cruise, the private guided tours at Versailles and Louvre ( our tour guide- Alexandra, she was the best!!!) and night tour bus. It was all so much fun.
We also wanted to extend our gratitude for the fantastic service provided by your French cooking class chefs, tour guides, pick-up drivers, and hotel choices.They were all knowledgeable, personable, and made the whole experience all the more enjoyable, especially for our kids. And we got to learn so much about France and the French history them. It was a very unique experience for us.

This was our first time planning a trip with kimkim, and we were a little nervous about how everything would turn out. However everything from planning to booking the trip turned out to be so seamless and hassle free.
Both our itineraries in Paris and Nice ( French Riviera side) has been well planned.
We just can't thank Amandine enough for all that she did to make this trip such a memorable experience. We will definitely be planning more trips with kimkim in the future, and we highly recommend their services.
Merci for everything Amandine and Kimkim.

Best regards,
Sachi and Pradeep

Hotel Reviews
Palm Hotel
Nice

We loved staying in the suite of Palm hotel Nice. We arrived late and we forgot to call them and update them, thinking they would have a 24 hour reception like we had in Paris. But when we arrived at 9pm, everything was locked. We called the hotel and the Nicola led us in via code and the receptionist was kind enough to leave keys for us , even without a proper check-in. Seeing we had kids traveling with us. The hotel was really in the prime location with everything walkable- cafes, restaurants, the beach. We absolutely loved our stay and we definitely will be coming back!!

Authenticity & Character
Very close to cafes, restaurants, beach
Location
Staff
Friendly staff and guiding us through Nice.
Cleanliness & Comfort
Yes everything was super clean and comfy
Le Rocroy Hôotel & Spa Paris
Paris

We stayed here for 5 days herein Paris. It was conveniently located and was easily accessible to metro and the bus stops. Walkable to Montmarte area. Had so many good cafes and restaurants near. The suite was perfect for our family of four. They had an amazing breakfast included too and a 24 hour coffee and hot chocolate machine. We loved our stay in this cute little parisian hotel.

Authenticity & Character
A sweet little parisian hotel
Location
Everything was just in walking distance
Staff
Very good.
Cleanliness & Comfort
They had their cleaning services everyday.
Activity Reviews
French Cooking Class & Market Visit
French Cooking Class & Market Visit
Paris

Chef Miriyam was such a joy to be around. The excitement she shared while talking about the farmed produces in France to the cheese to introducing to us the French culinary ( parisian style of cooking) was such an amazing experience. Our kids enjoyed how she explained everything. We loved her class and the hosting services she did. We loved Miriyam and miss her " AllieAllie" .

Quality of Experience
Miriyam had so much to talk about the French culinary, the spices that she used and how flavourful her food was.
Guides, Drivers and Staff
Transport
Skip the line Eiffel Tower Tickets - 2nd floor with audioguide
Skip the line Eiffel Tower Tickets - 2nd floor with audioguide
Paris

We missed going inside due to the strike that happened. But Eiffel tower from outside was beautiful:)

French Bakery Visit
French Bakery Visit
Paris

We visited a traditional French Bakery - Le grenier a pain. Meeting their owner, going into the bakery behind scenes- meeting the baker, patisserie chef and watching them making these baguette , bread and croissants. Cheese pudding etc. It was such a great experience knowing how much time and effort and the details they need to watch for. We got to try freshly baked bread and baguettes too. Our guide was really awesome too.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Family Bike Trip
Private Family Bike Trip
Paris

This was the highlight of pur Paris trip. We LOVED biking around Paris , just like the Parisiens do it. Our guide Tibou from Bluefox travel was the best we could ask for. He talked so much about the cities history and made it exciting for kids with asking them to spot things around while we stopped, talked about french history and made a photo stop on the iconoc points in Paris. He always watched for kids safety while we biked around. Can't thank enough. Thank you Tibou for making our biking ride so special for us.

Quality of Experience
Everything was wonderful.
Guides, Drivers and Staff
Transport
Half-Day Private Palace of Versailles Experience
Half-Day Private Palace of Versailles Experience
Paris

Our tour guide Alexandra ( Family focus tour company) she was the best. She made this four hour tour so much enjoyable for kids. I mean if it was without a private tour we would have just got lost or kids would have got bored for sure. But Alexandra made sure from the garden tour to inside the palace she kept telling these stories in such a simplified way , that we all got so information about king Louis 14th to the French revolution, the interiors of the palace. I mean hands down Alexandra , she made sure the kids had a good time knowing about the palace.

Quality of Experience
Alexandra's knowledge and her love for telling these stories to the kids. She just made our trip such an amazing experience.
Guides, Drivers and Staff
Tour guide Alexxandra - Big shout for her!!
Transport
Toni took care of everything so good!!
Private Exterior Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Exterior Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris

It was a wonderful experience. Elle our tour guide walked us through outside of Notre Dame ( Notre Dame isn't yet open after the fire that happened in 2019 it is still under construction) but there's a virtual reality of how it will be just in front of it. Saint Chapelle was amazing . The interiors and the art work of the chappele. Just mind blown with the feel of it. Our tour guide took us around the Latin quarter and to floral markets around. It was a beautiful walk for two hours.

Quality of Experience
Elle was really amazing. She walked around depending on kids energy level. She told us lots about how the church and the Chappells worked in those days. She was very informative.
Guides, Drivers and Staff
Transport
Self-Guided Visit of Orsay Museum: Entrance Tickets & Audio guide included
Self-Guided Visit of Orsay Museum: Entrance Tickets & Audio guide included
Paris

This was an audio guided tour. We were bown away by the art that we witnessed through our eyes. We enjoyed every bit of it.

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Museum Treasure Hunt
Louvre Museum Treasure Hunt
Paris

Louvre experience was Outstanding and it was just because of our private guide Alexandra!! She just made our trip so fun, especially keeping the kids entertained as well as informative. It's a huge museum and it can be tiring for kids and adults. To be honest there's a lot of brain power that takes off in consuming all these majestic artworks. Alexandra picked out just the major and important attractions for us and had rhe kids solve a puzzle along the tour. We were blown away by the amount of knowledge she has and her passion to talk endlessly about the history and art of Louvre.

Quality of Experience
WE LOVED IT.. BIG SHOUT TO ALEXANDRA OUR PRIVATE GUIDE. THANK YOU KIMKIM FOR GETTING HER FOR US.
Guides, Drivers and Staff
Transport
Paris Night Tour
Paris Night Tour
Paris

Just magical to see the city of love lit in the dark hours. Eiffle tower was so majestic . This is a must go ..to see Paris in the night felt so beautiful. J'adore Pareee.....

Quality of Experience
Guides, Drivers and Staff
Transport
Speed Boat Tour on the Coast
Speed Boat Tour on the Coast
France

It was a beautiful one hour tour. Just make sure to be there like 15 - 30 minutes before the trip. They are very much strict on time. We missed it by two minutes on our first day because of lack of sleep. They didn't wait for us. But thanks to Amandine and kimkim they got it rescheduled for us :)

Quality of Experience
Guides, Drivers and Staff
Transport
A Day Trip from Nice to Cannes, Grasse, Gourdon & Saint Paul de Vence
A Day Trip from Nice to Cannes, Grasse, Gourdon & Saint Paul de Vence
Nice

We loved this whole day trip. It was such a beautiful drive along the French Riviera. Our driver and guide Xavier was really really awesome. He told us so many things about Nice and how was it to live around there. We loved the perfume factory tour and The Antibes medieval village. The drive was amazing. We absolutely loved it!!

Quality of Experience
Guides, Drivers and Staff
Xavier was amazing!! We had the best experience. Big shout to Xavier
Transport
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
France

What a trip this was. To see the richness and granduer of Monte Carlo( Monaco) the monarchy, the churches. Just loved it. Thanks to Alex our driver and guide for walking us through the history and life around Monte Carlo. Fraganord perfumery tour at Eze was awesome too. Kids had a blast there knowing how the perfumes around the world are made from here. Loved this beautiful trip :)

Quality of Experience
Guides, Drivers and Staff
Alex was an amazing guide.
Transport
Market Visit & Cooking Class with Lunch
Market Visit & Cooking Class with Lunch
Nice

This was an amazing culinary experience. The Nissean style of cooking. Which includes a lot of olive oil and veggies and meat with less cheese and butter unlike the Parisian culinary experience we had. We had a market visit and Rosa walked us through how she chooses her produces. She told us how the Italiian Mediterranean influence of Nice has made their culinary a different from.the Northern style of France. The menu was delicious. We had so much of fun experience with Rosa. Thanks to Kimkim for planning this for us .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Apr 27, 2023

Thank you so much for your fabulous review :)
It was a real pleasure to make you discover our beautiful country!
By the way, I love your pictures ^^

Thanks again for the feedback which always helps us to improve our services.
I hope your memories of France are wonderful :)

I wish you all the best,
Amandine

Anniversary trip to France
France | Apr 3 - Apr 13, 2023

Allexa
Allexa H.
Madison, WI | Reviewed on Apr 16, 2023
My husband and I were looking to travel to France for our delayed honeymoon/anniversary trip, and found KimKim while looking online for travel/tour companies. The travel itinerary created by our tour specialist, Nathalie, was fantastic, and we enjoyed all of the different excursions booked (our favorite was the wine tasting tour in Aix-en-Provence!, though they were all amazing, including the excursion to seeing the Pont du Gard, and our own personal guide for our trip to Versailles, La... Read more

My husband and I were looking to travel to France for our delayed honeymoon/anniversary trip, and found KimKim while looking online for travel/tour companies. The travel itinerary created by our tour specialist, Nathalie, was fantastic, and we enjoyed all of the different excursions booked (our favorite was the wine tasting tour in Aix-en-Provence!, though they were all amazing, including the excursion to seeing the Pont du Gard, and our own personal guide for our trip to Versailles, La Conciergerie, Saint-Chapelle, Notre Dame). There were a few bumps along the road (booked to see the Louvre with a private small group tour, however unbeknownst to us the start time of this tour was changed to earlier in the day, and we did unfortunately miss the tour; and had difficulty with a couple of the private drivers hired to take us to/from the hotel to/from the TGV) however we will be getting refunded for these reservations. The hotels reserved for us were very nice (chose 4 star hotels for the most part, one 3 star hotel in Lyon but was also very nice), and we had surprise gifts for us waiting in our hotel rooms as a part of our anniversary trip, which I thought was a very nice touch and added welcome surprises to our trip along the way. Overall, had a really nice time, and glad we used KimKim to help curate our trip.

Hotel Reviews
Terrass Hotel
Paris

Nice room, were able to see the Eiffel tower from our balcony; delicious food (petit dejeuner and dinner at the restaurant both amazing), good service overall

Authenticity & Character
Location
right in Montmartre, was perfect in location, lots of great restaurants and shops nearby, Sacre-Coeur walkable distance
Staff
Cleanliness & Comfort
Hôtel des Artistes
Lyon

Nice location, able to walk to restaurants and shops nearby, clean, nice staff, good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Cambis
Avignon

Nice location, nearby Palais des Popes, Saint Benezet bridge, close to restaurants and shops

Authenticity & Character
Location
location to nearby attractions, dining and shops were great; did get a bit noisy at night in spite of closing the windows
Staff
Cleanliness & Comfort
Aquabella Hotel & Spa
Aix en Provence

Great pool, fantastic dining (do not miss out on a dinner reservation at L'Orangerie, very delicious, one of the best meals I had in France!), great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel West End
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Apr 19, 2023

Dear Allexa,

Thank you so much for sharing your feedback on the hotels and places you've experienced during your trip to beautiful France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
It was pleasure to organize your outings and to secure centrally located and fabulous accommodations. You sure had a lot of adventures (sorry for the private drivers :)) I hope you went back home with lots of great memories!
Thanks again for your trust in Kim Kim and in our team !
Nathakie

Land of Fire & Ice (and Licorice & Rainbows)
Iceland | Apr 2 - Apr 9, 2023

E
Evan M.
Mamaroneck, NY | Reviewed on Apr 16, 2023
Lisbet was very responsive and helpful. We revised our trip several times to coordinate with friends. Lisbet was there at every turn to help us, always with patience and insight. We were in Iceland in April for a series of concerts by the American band Wilco. We love the band, and a visit to Iceland is something we had on our bucket list, so it was natural. The first four days of our trip were spent traveling the sparsely populated South Coast, then back up through Thingvellier. The next... Read more

Lisbet was very responsive and helpful. We revised our trip several times to coordinate with friends. Lisbet was there at every turn to help us, always with patience and insight.

We were in Iceland in April for a series of concerts by the American band Wilco. We love the band, and a visit to Iceland is something we had on our bucket list, so it was natural. The first four days of our trip were spent traveling the sparsely populated South Coast, then back up through Thingvellier. The next four days were spent in Reykjavik.

Iceland is an amazing country, and we absolutely loved our visit. One might say we were a bit unlucky with the weather--lots of rain in April! But my wife and I felt we got a real taste of the combination of the incredible shifting microclimates and precipitation patterns against the landscape. We saw water in every form. We had blazing sun, near hurricane level wind with rain, dense fog, brilliant rainbows, ice caves, and hail. It was almost psychedelic. I would never have imagined that ice climbing by a volcano in the rain, with an avalanche (that made us turn back), would be so exhilarating. It was. Talk about feeling alive. Wow.

Favorite Hotel
360 Hotel: Anna and her husband run a beautiful and serene place. The food was superb. We'd go back there in a heartbeat

Favorite Destinations
- Black Sand Beach in Vik. The columnar basalt formations, the power of the sea, and the volcanic outcroppings made it a mythical place
- The Gullfoss waterfall
- Reykjavik's Harpa Center was also spectacular.

Favorite Food
- lamb stew
- licorice

Best Moves
- Go directly from the airport to the Blue Lagoon: totally refreshes after the international travel. Can't think of a better way to start any adventure than this
- Having the mobile wifi device that came with our car assured us that we would have excellent connectivity everywhere, so using Waze and accessing the internet was easy and especially appreciated when in remote areas
- Having truly waterproof outwear--total lifesaver (nothing like being prepared!)

Biggest Surprise
- Iceland is effectively a bi-lingual country. Everyone speaks English, and we never even needed to exchange currency

Final Thought
- Iceland is a complex and beautiful place we will surely visit again. Remember, as they say there, "It's not just cold; it's expensive."

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Apr 16, 2023

Thank you, Evan and Linda, for a great review!
I'm so happy you loved your trip. I'm also very happy you liked the licorice!

Wonderful 7 days in The Netherlands
The Netherlands | Apr 9 - Apr 15, 2023

Elissa
Elissa F.
Manhattan, NY | Reviewed on Apr 16, 2023

Mieke was fantastic to work with! She pulled together a varied and interesting itinerary for 7 days in the Netherlands, arranged a great team of guides and offered so many helpful tips to make the most of our time there. Mieke was also readily available for questions and assistance along the way.
We highly recommend!

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Apr 18, 2023

Thank you for your wonderful review, Elissa, and I am glad you have enjoyed your stay here in the lowlands. It was a pleasure having you here, come back any time!

Azorean Adventure
Portugal | Apr 9 - Apr 15, 2023

A
Anisha A.
Guilford, CT | Reviewed on Apr 16, 2023
João and his team were amazing to communicate with in the planning process. We wanted an Azores adventure for our family (2 adults, 2 school-aged kids) and they recommended exploring Sao Miguel for the week, which was perfect. We stayed in Ponta Delgada and then Furnas and explored the different ecosystems around the island. We did the full gamut of activities including hiking, whale watching, biking, kayaking and canyoning. João kept in touch throughout to make sure everything went smoothly,... Read more

João and his team were amazing to communicate with in the planning process. We wanted an Azores adventure for our family (2 adults, 2 school-aged kids) and they recommended exploring Sao Miguel for the week, which was perfect. We stayed in Ponta Delgada and then Furnas and explored the different ecosystems around the island. We did the full gamut of activities including hiking, whale watching, biking, kayaking and canyoning. João kept in touch throughout to make sure everything went smoothly, made sure we had adjoining rooms, to help when we were running late, helped plan a birthday surprise for my son and gave us tips on some local hot spots. :) We had an amazing time and will definitely be back to explore more islands!! Thank you, Across Portugal!!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada

Super helpful staff and awesome accommodations! Highly recommend!!

Authenticity & Character
Location
Walkable to all of town and easy to park in their garage, so can zip out to explore easily also.
Staff
Cleanliness & Comfort
Octant Furnas
Furnas

Really appreciated the filtered water in the thermal pools. Overall very relaxing atmosphere. Recently built within a historic building so the rooms are a bit small, but beautiful property. Hotel restaurant is delicious!! Staff were wonderful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome Service
Welcome Service
Portugal

Very warm and kind welcome.

Whale & Dolphin Watching Experience in Azores
Whale & Dolphin Watching Experience in Azores
Portugal

Glad we went on a calm day! Saw dolphins and spent whales. The ride back was definitely an adventure!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Apr 17, 2023

Hey Anisha,
Greetings from sunny Portugal!
Thank you so much for your feedback and review :)
Azores are a unique hidden gem for most of travelers, reason why I am super happy to know you took the risk and enjoyed it!
Perhaps Madeira or Portugal Mainland next time??
Thank you once again for your trust!
Obrigado,
João & Across Portugal Team

My “solo” trip of 6 weeks in Spain was picture perfect!!
Spain | Mar 4 - Apr 13, 2023

Connie
Connie L.
Canada | Reviewed on Apr 16, 2023
I am 73 and decided to travel to Spain on my own. I had specific plans and wanted some built-in assurances since I had not travelled for a few years. After spending extensive time on the internet I found Kimkim and was put in touch with Patricia in Barcelona. She was so helpful with ideas about how to make the most of my time there and worked around my specific requests that fit with my already partially self-planned trip. Everything went perfectly. I was provided with all the necessary... Read more

I am 73 and decided to travel to Spain on my own. I had specific plans and wanted some built-in assurances since I had not travelled for a few years. After spending extensive time on the internet I found Kimkim and was put in touch with Patricia in Barcelona. She was so helpful with ideas about how to make the most of my time there and worked around my specific requests that fit with my already partially self-planned trip. Everything went perfectly. I was provided with all the necessary vouchers/ tickets beforehand. The driver/ guides were punctual and very helpful. Tour guides were all excellent and they really managed to bring the history of a site to life for me. Patricia was in touch with me every step of the way.

Blanca, my guide in Granada was amazing. I enjoyed my time with Flavio on my tour of his winery. Carmen gave me a great tour of the Seville cathedral, Giraldi tower and Santa Cruz. Driver and guide Alexis, very kind and informative took me to my olive oil mill tour which was sooo interesting and another day to Córdova where I enjoyed a wonderful guided tour of the mosque/cathedral which was amazing. In Barcelona my guided Gaudi tour was amazing and the guide , Laura so enthusiastic. All my guides were superb and I thank them. Each hotel was top notch and I thank Patricia for that.

Thank you to all. Connie

Hotel Review
Casa del Capitel Nazari Hotel
Granada

All my hotels were modern with great breakfasts and in general superb. However I have to say this little place was truly charming with its interesting halls, nooks and crannies all beautifully decorated. Loved my tiny cozy room. Great place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Apr 17, 2023

Dear Connie,

Thank you for your lovely review! It was a pleasure helping you organize your unforgettable experience in Spain!

I had so much fun working with you, and so happy that you wanted not only to travel but also learn everything about my culture, my country... And I am very happy to learn that we have achieved it!

Connie, we will always be here in the future, if you wish to plan a further trip to Spain and/or Portugal.

Best regards,
Patricia

Waterfall was our favorite followed by the ha...
Costa Rica | Apr 8 - Apr 15, 2023

S
sue w.
Alameda, CA | Reviewed on Apr 16, 2023
Waterfall was our favorite followed by the hanging bridges. Our guide, Mau, was amazing. Sloth tour was great and so was our guide. Zip line was safe and efficient, but felt more like an exercise and rushed. Night tour was too crowded with many large groups. Loved the beach at Carrillo. The snorkeling is nothing like the pictures. There are few fish and only dead coral. Our guides were very nice though and the kayaking was not difficult. Our last private transfer back to the airport was... Read more

Waterfall was our favorite followed by the hanging bridges. Our guide, Mau, was amazing. Sloth tour was great and so was our guide. Zip line was safe and efficient, but felt more like an exercise and rushed. Night tour was too crowded with many large groups. Loved the beach at Carrillo. The snorkeling is nothing like the pictures. There are few fish and only dead coral. Our guides were very nice though and the kayaking was not difficult. Our last private transfer back to the airport was pleasant and the only ride we had that wasn’t nausea inducing.overall, a great trip!

Hotel Reviews
El Establo Mountain Hotel
Monteverde

The rooms are very far away from the pool and restaurants with very steep hills. The transportation service is slow to respond for requests for rides. Views are great from the room but you can hear conversations in the rooms next door and below you. I would not stay here again

Authenticity & Character
Seeing lots of birds and a few animals
Location
Better transportation
Staff
Very nice
Cleanliness & Comfort
Queen size bed would be better
Arenal Manoa & Hot Springs
Fortuna

Loved walking to breakfast and dinner. Room was big and clean. Lots of birds to view especially from the hot springs area and hummingbirds from our room. Food was great.

Authenticity & Character
Location
A little removed from activities
Staff
Cleanliness & Comfort
Nammbú Beachfront Bungalows
Sámara
Authenticity & Character
Location
Right next to the beach!
Staff
Cleanliness & Comfort
Beds could be bigger.
Activity Reviews
Zip Line (Canopy) Monteverde
Zip Line (Canopy) Monteverde
Monteverde

A bit rushed and robotic but fun to fly over the trees

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Chora Ocean Kayaking & Snorkeling Tour
Isla Chora Ocean Kayaking & Snorkeling Tour
Sámara

The reef is not like the pictures. It is a dead reef so the fish are few but did see two eels.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Arenal/La Fortuna

Our guide, Mau, made this a great trip.

Quality of Experience
Guides, Drivers and Staff
Transport
The jerky lotion of the stick shift car is difficult for those with car sickness. The rods are full of potholes and are very curvy
Sloth Tour (Sloth Territory)
Sloth Tour (Sloth Territory)
Arenal/La Fortuna

Loved our guide and small group. Made it nice and quiet to hear the forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Way too many people in our group and other groups. Could here more humans than the night sounds.

Quality of Experience
Guides, Drivers and Staff
He was very friendly and knowledgeable
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Apr 18, 2023

Hello Sue, thank you so much for your feedback and all of your comments about your trip to our amazing country,

It was truly a pleasure to help you make this fantastic trip for you and I dearly appreciate your detailed review and will take into account all of these comments for future travelers,
Hope you had an amazing experience in Costa Rica and enjoy a little bit of the beauty our country has to offer,

Pura Vida and all the best from Paradise,
JC.

Danny was our guide he was awesome perfect fi...
Ecuador | Mar 15 - Apr 7, 2023

stacey
stacey s.
Medford, OR | Reviewed on Apr 16, 2023
Danny was our guide he was awesome perfect fit for a relaxing vacation. Alvaro planned our trip he did a awesome job very happy with both of them Read more

Danny was our guide he was awesome perfect fit for a relaxing vacation. Alvaro planned our trip he did a awesome job very happy with both of them

Hotel Reviews
Hotel Spa Casa Real
Riobamba

We enjoyed our stay the beds were really hard that was my only complaint

Authenticity & Character
Beautiful hotel
Location
Close to many places
Staff
Staff was friendly and helpful
Cleanliness & Comfort
Very clean bit bed was very hard loved our views from room
Hotel Las Plazas
Quito

This hotel was very awesome the staff and owner were so nice we really enjoyed our stay there

Authenticity & Character
Location
So may thing available in walking distance
Staff
Wonderful staff
Cleanliness & Comfort
Very clean and comfortable
Manatee Amazon Explorer
Quito

Wonderful experience very friendly staff Eric was our guide we really liked him

Authenticity & Character
Nice and cool to come back after spending time in jungle
Location
Amazing on rivet
Staff
Everyone was friendly and helpful loved our guide
Cleanliness & Comfort
Everything was very clean and comfortable
Isla de Baños Hosteria y Spa
Baños

Enjoyed our stay there beautiful place and very comfortable loved the staff

Authenticity & Character
Very charming hotel
Location
Perfect spot
Staff
They we very friendly had awesome massages got two thete
Cleanliness & Comfort
Rooms were comfortable and beautiful views
Iguanazú Bed & Breakfast
Guayaquil

This place was wonderful friendly staff beautiful views comfortable beds and nice rooms food was good too

Authenticity & Character
Love the decor very good vibes there
Location
Not in town great place for quiet and relaxing
Staff
Very friendly staff and they were helpful if we needed anything
Cleanliness & Comfort
Very clean and the most comfortable beds
Tuzco Lodge
Puerto Lopez

Some of the staff was friendly the beds were very uncomfortable the eas a rooster outside window didn't get much sleep there

Authenticity & Character
Nice hotel except the beds and roosters
Location
Not bad location could walkout places you wanted to go
Staff
Most of staff was very friendly
Cleanliness & Comfort
Was very clean but the beds were not comfortable
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Apr 19, 2023

Hello Stacey!

Striving to exceed our traveler's expectations is my mission, and it warms my heart to see that we've done just that. I am extremely pleased that Danny was able to deliver an experience that you can cherish forever and I am so grateful for your kind words and look forward to creating many more wonderful memories for you in the future!

Greetings from the Middle of the World!
Alvaro

Highly recommend!
Peru | Apr 7 - Apr 15, 2023

Tara
Tara T.
Dallas, TX | Reviewed on Apr 16, 2023

We just finished an amazing trip to Peru. Justino was an excellent guide who provided us with an authentic Peruvian experience. We were able to engage with locals, stay at family run hotels and learn about the history of the area. Our driver Reuben was also amazing, caring, and fantastic driver who safely drove us each day. I would highly recommend Aspiring Adventures to anyone looking for a uniquely personalized Peruvian adventure!

Local specialist: Lupe Rojas
Lupe
Lupe Rojas
Local specialist in Lima and Cusco, Peru | Replied on Apr 22, 2023

Hi Tara,
We are glad you enjoyed your time in Peru. Thank you for your kind words! It was our pleasure helping you and your friends have the best Peru experience. I will share your comments with our team here. We hope to help with your future trips to South America.

Best,
Lupe and the Aspiring Adventures Team.

Our unique experience in Rome
Italy | Mar 30 - Apr 9, 2023

A
Alla S.
Rockville, MD | Reviewed on Apr 16, 2023
We thoroughly enjoyed our 3-hour walking tour in Rome with our highly professional tour guide Yevgen Lysenkov.
From the moment Yevgen picked us up at the hotel in Rome we felt his warm and inviting personality that highlighted our trip. He was accommodating, professional and personable. Having with us our 13-year-old grandson did not make the long walking tour easier! However, our boy felt that he was exploring the landmarks of Rome with a new friend and not just with the guide.
Yevgen... Read more

We thoroughly enjoyed our 3-hour walking tour in Rome with our highly professional tour guide Yevgen Lysenkov.
From the moment Yevgen picked us up at the hotel in Rome we felt his warm and inviting personality that highlighted our trip. He was accommodating, professional and personable. Having with us our 13-year-old grandson did not make the long walking tour easier! However, our boy felt that he was exploring the landmarks of Rome with a new friend and not just with the guide.

Yevgen has a deep knowledge and understanding of the history and culture of ancient Italy and made connections to modern Italy which made the archaic places come alive. This special way of presenting the places that Yevgen took us gave us a real appreciation of Rome and its place in history.

We truly rank Yevgen as one of our top tour guides and have already started recommending Kimkim and Yevgen to friends who are planning a trip to Rome.

Thank you so much for the memorable visit to Rome.

Alla, Bill, and Nick

Hotel Reviews
Hotel Dei Mellini
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Garibaldi Blu
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Nani Mocenigo Palace
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on Apr 20, 2023

Alla,
thank you so much for your kind words!

It was a great pleasure to support you in the organization of your trip!

A BIG HUG from Italy!

We really enjoyed our trip and working with A...
Croatia | Apr 7 - Apr 15, 2023

R
Ricardo R.
Palm Coast, FL | Reviewed on Apr 16, 2023
We really enjoyed our trip and working with Antonia to plan our family vacation to Croatia. We really enjoyed all our guides and places we visited. We went to Split, Hvar, Kotor and Dubrovnik. We went hiking, ate delicious seafood at the oyster farm in Ston, saw some of the Game of Thrones sites and just had a wonderful time seeing these beautiful countries. Read more

We really enjoyed our trip and working with Antonia to plan our family vacation to Croatia. We really enjoyed all our guides and places we visited. We went to Split, Hvar, Kotor and Dubrovnik. We went hiking, ate delicious seafood at the oyster farm in Ston, saw some of the Game of Thrones sites and just had a wonderful time seeing these beautiful countries.

Hotel Reviews
Vila Nepos
Split

This is an amazing location. Right in the center of Split and it was extremely clean. We loved that it felt like we were staying in a castle with all the exposed stone. Our only complaint was that the bed was a little hard, but this is just a personal choice and understand everyone has their own preference when it comes to beds. Great location and host and would t hesitate to come back again.

Authenticity & Character
Location
Staff
So helpful!
Cleanliness & Comfort
HOTEL LIBERTAS
Kotor

This boutique hotel had amazing breakfast and the staff was extremely friendly. Our issue was that the AC in our room did not work and the staff didn’t know how to fix it. It was also a little farther from Kotors city center than expected. The beds were hard as well.

Authenticity & Character
Location
A little farther away than we would like
Staff
Cleanliness & Comfort
No AC
Activity Review
Ston Oysters Experience & Wine Tasting
Ston Oysters Experience & Wine Tasting
Croatia

Best seafood ever!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić
Antonia
Antonia Šutić
Local specialist in Zagreb, Croatia | Replied on Aug 08, 2023

Hi Ricardo,

Thank you for leaving a review! We greatly appreciate them as they help us improve and ensure only the best experiences. Thank you for trusting me and Kimkim with your travel plans! It was a pleasure working with you and I hope your group had an amazing time in Croatia & Montengero. I wish you all the best and hope we get a chance to work together again,

Antonia

Great trip to the Moroccan Kingdom
Morocco | Mar 26 - Apr 6, 2023

Lee Ann
Lee Ann L.
West Bend, WI | Reviewed on Apr 15, 2023
Original Travels (Abdellah and Said) arranged a wonderful trip for us. They quickly and easily made the minor changes that we requested for the itinerary prior to booking. There were no surprises with the booking itself. The trip went off without any significant hitches. Our driver, Ilyace, was great. From the pick-up at the airport through our last day in Marrakesh, he made sure that we were always taken care of. We appreciated his knowledge of Morocco and his clear love for his country.... Read more

Original Travels (Abdellah and Said) arranged a wonderful trip for us. They quickly and easily made the minor changes that we requested for the itinerary prior to booking. There were no surprises with the booking itself.

The trip went off without any significant hitches. Our driver, Ilyace, was great. From the pick-up at the airport through our last day in Marrakesh, he made sure that we were always taken care of. We appreciated his knowledge of Morocco and his clear love for his country. His English was excellent. We were so grateful to have a driver - the traffic in the cities was crazy. We would not have enjoyed the trip nearly as much if we had been trying to navigate everywhere that Ilyace took us.

Our accommodations were lovely overall and when food was included, it did not disappoint. Kashbah Titrit near Ait Ben Haddou was a lovely facility with gorgeous rooms, a beautiful terrace, and an amazing (and affordable) dinner menu. However, the jacuzzi needs to be shut down. It was moldy and made the entire pool and common area smell bad. We just didn't use the jacuzzi, so it wasn't a problem for us. Hotel Xaluca Dades had an expensive and very underwhelming buffet dinner that we would not recommend. Hotel Movenpick Casablanca also had an expensive buffet dinner on the 16th floor, but it was worth every penny. Dar Jasmine in Chefchoauen was probably our favorite - the setting on the hill was breathtaking. Their dinner was inexpensive and delicious.

Our activities were well planned and most were exactly as advertised. The guided tour in Fes was somewhat disappointing - while we saw the things that were noted, it felt like a good portion of the tour was going into shops where we were often sat down to get a sales pitch. It doesn't help that we had no idea the actual value of many of the items that were being offered so bargaining (which is expected) was difficult. Along the trip, we figured out that shopkeepers are likely often starting at twice the price they are willing to accept. Sandboarding in the dessert was nonexistent. A single sandboard was available at our hotel. It was actually an unwaxed snowboard, so it did not fit well over regular shoes and did not slide down the sand. If waxed, it may have been fun. I get the impression that the hotels just have the boards available and you can grab them, so I would not ask for this to be a special activity.

We skipped our planned Food Tour in Marrakesh because our guide let us know that most of the places she liked to showcase were closed for Ramadan. We appreciated her honesty and the company treated us to dinner on the square instead, which seemed like a very appropriate response.

Unfortunately, it rained on the day we planned to do the hot air balloon ride, so it was cancelled. The company refunded that expense without hesitation.

Overall, we loved the trip and were extremely satisfied with the support from Original Travels through kimkim. I would consider booking another vacation with kimkim in the future. It was definitely more expensive than most of our vacations, but it was also the most pampered and luxurious vacation we've taken.

Hotel Reviews
Orient Desert Camp
Merzouga

This was a really cool experience. If only all camping was this luxurious... The staff here was really kind and enthusiastic. The food was delicious.

Authenticity & Character
The evening music with the staff was quite engaging and fun. They worked really hard to get everyone involved.
Location
Beautiful to arrive by camel (although 1 camel ride is enough in my life...).
Staff
Kind, respectful.
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

The actual hotel and rooms were very nice, but nothing special in particular (especially when compared with some of the riads). However, it was clean and convenient. The restaurant on the 16th floor served a really impressive buffet dinner. The selection was excellent and everything was delicious. It was about $40 per person, which was more than we were expecting but there was nothing else open in the area because of Ramadan. Thankfully it was really good. We did not realize that the main floor also had a restaurant that I bet was also good and less expensive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

This was probably our favorite hotel during our trip. The combination of the character and the view over Chefchoauen made it so peaceful and serene. I would love to go back and stay there for a week or 2. The staff was excellent and the food (inexpensive dinner and the included breakfast) was really good.

Authenticity & Character
It was just really neat - both the indoor and outdoor spaces were all well thought-out
Location
gorgeous views over the city
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

Lovely Riad in Fes. Our rooms had beautiful stained glass windows in addition to the gorgeous decor. The included breakfast was very good.

Authenticity & Character
Location
seemed very convenient for the places we went from here
Staff
Cleanliness & Comfort
newly redone bathrooms that were very nice
Hotel Xaluca Dades
Boumalne

This was a nice hotel. It felt much more like any other hotel outside of Morocco as it was significantly larger than the other places we stayed. The buffet dinner was really underwhelming and overpriced for the quality of the food. The included breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
there was a bit of a strange smell in our room, but not in the kids' room
Kasbah Titrit
Ait Ben Haddou

This hotel is really great. I'm only giving it 4 stars because the jacuzzi is really bad. It has mold on the ceiling and makes the whole common area smell bad. This was unfortunate because the pool area was otherwise really nice. This hotel has a fabulous rooftop terrace as well. The restaurant served us one of the best dinners we had, from the beautiful presentation of the meal to the delicious food. It was also very inexpensive. If they just drained and shut down the jacuzzi, this would be 5 stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were great. The jacuzzi was icky and made the common areas smell bad.
Riad Nyla And Spa Marrakech
Marrakech

This hotel was just recently completely redone and it is modern and beautiful with the classic character of the riads.

Authenticity & Character
Location
very convenient to get to the Marrakesh souks
Staff
Cleanliness & Comfort
Activity Reviews
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

The hotel had a 'sandboard' for guests to use. It was a snowboard that was not waxed. Because of this, you did not slide down the hill. There was only one board, so if it had been working, we would not all have been able to go.

Private Cooking Class in Fes
Private Cooking Class in Fes
Fes

Ameena was amazing. She took us shopping in the souks for the vegetables for our chicken tagine. Her home was lovely and the instruction was great. The completed meal was delicious and I'm so glad we learned how to make chicken tagine!! It was a privilege to spend time in her home and to meet her family.

Quality of Experience
It was really great to purchase food in the markets and then take it back to Ameena's home to prepare our meal.
Guides, Drivers and Staff
Ameena was a good teacher.
Transport
Ameena met us at the hotel.
A Nomad Family and the Music of the Desert
A Nomad Family and the Music of the Desert
Merzouga

Ali was a member of the hotel camp staff, so he also sang with us in the evenings. He drove us into the desert and we had tea in a nomad tent. We had berber pizza and got to see a fair bit of Merzouga. The shops that we stopped at here did not feel as pressured as in Fes.

Guides, Drivers and Staff
Quad Biking the Erg Chebbi Dunes
Quad Biking the Erg Chebbi Dunes
Merzouga

This was so much fun!! The Quads were high quality machines and we had a great time racing around the desert. Really a blast. The only hiccup was that we were a bit confused about when it was supposed to happen - nobody told us in the morning that we'd be doing it at the end of the day. It worked out just fine though.

Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

This was pretty cool. We had the bath and scrubbing with the black soap. We then had time to relax followed by a massage. It was a busy place so it felt a bit like we were being moved through (because we were), but it did not feel rushed.

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

The mosque is beautiful. The tour is a larger group and our particular guide was a bit difficult to hear as the group was large. It felt a bit rushed, but was still very interesting and worth the time.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 16, 2023
Hi Lee, Thank you so much for taking the time to write such a detailed review of your recent trip to Morocco with us. We are thrilled to hear that you had a great time and that you were satisfied with the support you received from our team at Original Travels. We are glad that our team was able to quickly and easily accommodate your itinerary requests prior to booking, and that there were no surprises with the booking itself. We are especially glad to hear that your driver, Ilyace, was such... Read more

Hi Lee,

Thank you so much for taking the time to write such a detailed review of your recent trip to Morocco with us. We are thrilled to hear that you had a great time and that you were satisfied with the support you received from our team at Original Travels. We are glad that our team was able to quickly and easily accommodate your itinerary requests prior to booking, and that there were no surprises with the booking itself.

We are especially glad to hear that your driver, Ilyace, was such a valuable asset during your trip. Our team of local guides and drivers are passionate about sharing their love of Morocco with our travelers, and we are happy to hear that Ilyace was able to provide you with a memorable and enjoyable experience.

We are sorry to hear that some of the activities and tours did not meet your expectations, but we are glad that we were able to make alternative arrangements when necessary. We always strive to provide our travelers with the best possible experience, and we appreciate your feedback which will help us continue to do so.

Thank you again for choosing Original Travels for your Moroccan adventure, and we hope to have the opportunity to welcome you back for another unforgettable trip in the future.

Best regards,
Abdel

Our trip to Morocco was pretty amazing, partl...
Morocco | Apr 5 - Apr 11, 2023

Stephen
Stephen F.
Columbus, OH | Reviewed on Apr 15, 2023
Our trip to Morocco was pretty amazing, partly because the country itself is so amazing, and partly because Sharon, KimKim, and the team at Morocco Immersion Tours pretty much thought of everything to make it really special. When we first spoke to Sharon, we told her that we'd booked a flight to Marrakech and intended to spend the first four days there -- and that we'd like her help with the rest of our 11-day trip. I think we said something like, "Here's our budget. How about a little... Read more

Our trip to Morocco was pretty amazing, partly because the country itself is so amazing, and partly because Sharon, KimKim, and the team at Morocco Immersion Tours pretty much thought of everything to make it really special.

When we first spoke to Sharon, we told her that we'd booked a flight to Marrakech and intended to spend the first four days there -- and that we'd like her help with the rest of our 11-day trip. I think we said something like, "Here's our budget. How about a little time in the mountains, a little time in the desert, a couple of days in Fes, and then we fly back to the States from Riad?" And, with only that input, Sharon put together a draft of an itinerary that was based on our preferences, and filled with fun and interesting places to eat, stop, tour, learn, meet crafts people, hear music, and enjoy excellent accommodations along the way.

To say that the itinerary was very detailed and very complete makes it sound boring, but the detail was very reassuring (i.e., someone is actually thinking of EVERYTHING), and the way it was written got us even more excited about the trip than we already were.

Key to the success of our trip was our driver, Rachid, who was not only a great driver, but also a great person: warm, funny, likable, knowledgeable, and ready to help us with anything we needed on a day-to-day basis. He was our driver, our guide, our translator, our photographer (because sometimes our "selfies" aren't as good as they could be), our cultural tutor, and more. It was a real pleasure to spend time with him.

We are new to new having someone else plan a vacation for us and drive us around, because we usually do it ourselves. We thought Morocco might be the place to get some help from the experts because there is so much to see and do, we could use help prioritizing -- and not only do we not speak Arabic and Berber, we can't even read the alphabets!

This was truly an amazing experience from beginning to end. Sharon and Rachid took all the work and anxiety out of everything, and gave us the luxury of just being able to relax, experience, and enjoy!

Local specialist: Sharon Louthian

The guides and drivers were excellent
Italy | Apr 1 - Apr 8, 2023

Donna
Donna k.
Port Clinton, OH | Reviewed on Apr 15, 2023
The guides and drivers were excellent Read more

The guides and drivers were excellent

Hotel Reviews
Aenea Superior Inn
Rome

The room was a little small. The door to our room was extremely hard to lock and there was no hot water in the shower. There was only one very tiny trash can. There was no real lobby or gathering area. The location was good and I liked the quaintness of it. The beds were comfortable and the place was very clean and cozy. The front desk clerk was extremely friendly and hospitable.

Authenticity & Character
I felt that it was a close representation of how people in the area lived
Location
It is sort of centrally located and within walking distance to many things
Staff
She made me feel comfortable and welcome
Cleanliness & Comfort
Linens and comforters were very nice.
Hotel Michelangelo
Sorrento

The lobby of this hotel was very comfortable and welcoming and provided a nice gathering place that was also in close proximity to the bar area. The rooms were clean and the beds and linens were very clean and comfortable. The location was excellent in terms of proximity to shops and restaurants. Also the staff was very friendly and hospitable. This was my favorite hotel.

Authenticity & Character
The lobby had a comfortable sitting and gathering area
Location
Staff
Very friendly knowledgeable and helpful
Cleanliness & Comfort
The rooms and beds were comfortable and the lobby couches were large and welcoming
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Apr 25, 2023

Thank you very much Donna for your very kind words and your precious feedback.

I hope you had an overall wonderful experience and that I somehow contributed to getting the best at the right budget. Italy is extremely expensive this year and I tried to select cost-efficient options and to allocate this budget in a reasonable and balanced way, definitely more to knowledgeable guides and professional drivers that can really make a difference!

I am looking forward to hosting you again in Greece or Italy!
Safe travels!
Eleni

The details and the planning for the trip wer...
Costa Rica | Mar 31 - Apr 8, 2023

P
Pam T.
Allentown, PA | Reviewed on Apr 15, 2023
The details and the planning for the trip were excellent. We changed plans many times prior to finalizing - I loved the flexbility of the planning - I was in charge. However, about 2 weeks prior when I was emailing Paulina, she never responded. A new person was assigned to my account and that went fine after that, but I had to escalate. During the trip, there was one hotel where our rooms were on 2 different floors - we were travelling with 3 kids. The hotel said there was no comment in... Read more

The details and the planning for the trip were excellent. We changed plans many times prior to finalizing - I loved the flexbility of the planning - I was in charge. However, about 2 weeks prior when I was emailing Paulina, she never responded. A new person was assigned to my account and that went fine after that, but I had to escalate. During the trip, there was one hotel where our rooms were on 2 different floors - we were travelling with 3 kids. The hotel said there was no comment in the reservation that said they had to be together - so either the hotel was being difficult or there really wasn't a note. That was the only hiccup. The only other issue was the pick-up times for our events were so early - and I didn't realize that until one week prior. I should have asked more questions as to WHEN the trips were planned so I could have modified them. We were being picked up twice at 6:30 a.m. when the hotels' free breakfast didn't start until 6:30 a.m. - making it as if we really didn't get a free breakfast. I would look into those details if I were to use them again. Having said all that - the service of the drivers was excellent - everything went off without a hitch.

Local specialist: Paulina Gamboa

Take the stress out of planning a trip yourself, leave it to the experts.
Morocco | Mar 30 - Apr 7, 2023

Emily
Emily H.
Spain | Reviewed on Apr 15, 2023
It was so easy planning a trip with Hakim, he managed to organize our trip very quickly and thoroughly. It took the stress and time out of planning it myself. Very helpful to have a tour company who knows the country and to organize all the main highlights, accommodations, tours etc. It was also very nice to have a personal driver for all the long drives who knew where to stop to eat and visit. Read more

It was so easy planning a trip with Hakim, he managed to organize our trip very quickly and thoroughly. It took the stress and time out of planning it myself. Very helpful to have a tour company who knows the country and to organize all the main highlights, accommodations, tours etc. It was also very nice to have a personal driver for all the long drives who knew where to stop to eat and visit.

Hotel Reviews
Ksar Anika Riad Marrakech
Marrakech

It was a clean and friendly hotel with a nice spacious room for a family of four. The bathroom shower was terrible, no shower panel so water everywhere and took forever to get hot and poor water pressure. This was a common theme in most accommodation we had in Morocco. The location was convenient for our driver to collect and drop us off, we didn't have to wander through the medina. Breakfast was lovely but a bit slow when we were in a hurry to leave for early for our tours. Also we found that all places served far too much so it seems such a waste when we couldn't eat it all.

Authenticity & Character
typical riad with central pool and mix of mosaic tiles and nice rooftop terrace with view.
Location
our car could pick us up and didn't have to walk through medina
Staff
n/a
Cleanliness & Comfort
main bed was comfortable but the twin beds for kids could have had more pillows/blankets. The bathroom plumbing/shower needs sorting.
Kasbah Titrit
Ait Ben Haddou

It was a very unique place to stay. Not many guests staying the night we did so felt a bit eerie. The food was good and authentic but again far too much for us to eat. It was nice to be able to have some wine with dinner though!

Authenticity & Character
old moroccan kasbah
Location
probably only decent place to stay on our route to Sahara but not somewhere I'd go out of my way to stay.
Staff
We didn't interact much but the restaurant and reception staff very nice
Cleanliness & Comfort
the bathrooms could have more lighting and proper shower
Riad Madu Desert Camps
Merzouga

This was the highlight of our trip, such a fabulous place to stay. Comfortable bests, hot showers and even wifi! The dinner and breakfast were delicious and the whole setup of the camp very cool. We took a camel ride to the camp and a 4 wheel drive back to our driver. Lots of fun!

Riad El Yacout
Fès

A relatively big riad but down a dark alley so not the most inviting approach but I think most riads in Fes are like that. We had some problems with a banging noise one night next door but the hotel staff took care of it right away. Nice big bedroom suite for 4 but again the plumbing in the bathroom so old it look forever for hot water etc. Staff were very friendly and helpful. We didn't realize we had booked half-board so didn't have dinner at the hotel but the breakfasts were good (too much again) The coffee could have been stronger!

Lina Ryad & Spa
Chefchaouen

Lovely bright top floor rooms with views over the city but with all the windows it was noisy at night from people down in the street. Breakfast good and staff friendly. A small hotel with a pool and spa which we didn't have time to use.

Le Casablanca Hotel
Casablanca

Very nice hotel, typical 5 star with great facilities. Lovely art deco design and outdoor terrace bar.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on May 29, 2023
Dear Emily, Thank you so much for leaving such wonderful, encouraging, and motivating feedback! First of all, I would love to say that it has been my absolute pleasure to know you and work with you! You have been committed since the very first day. It has been a great honor for me to be your agent and to design and offer this memorable family experience for you all in Morocco. I'm also pleased that the overall experience was positive and that you enjoyed every single included location. All... Read more

Dear Emily,

Thank you so much for leaving such wonderful, encouraging, and motivating feedback!

First of all, I would love to say that it has been my absolute pleasure to know you and work with you! You have been committed since the very first day. It has been a great honor for me to be your agent and to design and offer this memorable family experience for you all in Morocco.

I'm also pleased that the overall experience was positive and that you enjoyed every single included location. All our suppliers as well as your driver, who's indeed one of our great and trusted drivers, will be more than pleased to read your honest review. The same for our local guides.

I wish you all the very best and success. And thank you again for being so kind and committed!
Warm regards,
Hakim

I recently returned from a trip to New Zealan...
New Zealand | Mar 10 - Mar 30, 2023

A
Andy P.
Milton, GA | Reviewed on Apr 15, 2023
I recently returned from a trip to New Zealand that was, overall, a great experience. However, there were a couple of unexpected factors that left us feeling slightly disappointed.
One of the biggest challenges we faced was the unpredictable weather. We had planned to do several excursions, such as a zodiac trip at Mt Cook a helicopter ride to the Franz Joseph glacier, and a couple of others but unfortunately, the weather didn't always cooperate. We had to cancel some of our planned...
Read more

I recently returned from a trip to New Zealand that was, overall, a great experience. However, there were a couple of unexpected factors that left us feeling slightly disappointed.
One of the biggest challenges we faced was the unpredictable weather. We had planned to do several excursions, such as a zodiac trip at Mt Cook a helicopter ride to the Franz Joseph glacier, and a couple of others but unfortunately, the weather didn't always cooperate. We had to cancel some of our planned activities due to rain or wind, which was disappointing.
Another challenge we faced was with some of the locations where our trip planner had booked us. In a couple of cases, we found ourselves in small towns or rural areas where there was little to do and we didn't have our own transportation to get anywhere to do anything, including getting something to eat. This made it difficult to fill our time and left us feeling a bit bored and frustrated.
Despite these challenges, we still managed to have a great time in New Zealand. The natural beauty of the country is truly breathtaking, and we were able to enjoy many stunning vistas and landscapes during our trip. We also met some incredibly friendly and welcoming people and learned a lot about the history and culture of the country.
Overall, I would recommend a trip to New Zealand but would advise travelers to be prepared for unpredictable weather and to carefully consider their itinerary to avoid any areas with limited activities or transportation options. With a bit of flexibility and planning, however, I'm sure anyone can have a memorable and enjoyable trip to this beautiful country.

Hotel Reviews
Merivale Manor
Christchurch

This is a bit misleading unless you actually stay at the manor as billed. We stayed in what was basically some motor lodge-type rooms right on the main road. Room was okay the proprietors were nice enough, but I wouldn't call it a three-star location. Perhaps the actual Manor house is nicer

Authenticity & Character
Kind of cheap motor-lodge rooms
Location
Not really close to a whole lot if you don't have a car
Staff
Owners were nice
Marlborough Bed & Breakfast
Tuamarina

Unless you have a car do not stay here. It is not near anything, not that there is a ton in Blenheim anyway. We were stranded here for two days. Our included breakfast consisted of some fruit, yogurt, and 4 eggs that we had to make, ourselves and clean up all the dishes and that was it for two days. This place is nice, but in the middle of nowhere with nothing to do. Every day we would hear what sounded like a huge gun or cannon going off every few minutes starting in the early morning. Turns out it was grape harvesting time and the local growers literally had a gas cannon that they shot off to keep the birds away. This went on all day long at random intervals many times an hour. The proprietor was confused as to why we were even staying there considering we didn't have a car. We thought about trying to do some laundry as that was supposedly one of the perks only to find out that there was a washer but no dryer. We had to take taxis back and forth to town to eat which was costly and a pain because we were way in the back and could not tell when they were in the main driveway. Our pick up for transport to the train was not until late afternoon but the owner insisted that we check out by 10:30. With some back and forth with our travel people we got an early pickup but then had to sit around with our bags all day in town waiting for the train.

Authenticity & Character
The place was nice enough
Location
Far from town if you don't have a car. No good access to food, for the cost of the place the "included" breakfast was a joke
Staff
We felt like they just wanted to get us in and out of there. Really not an enjoyable experience
Millennium Hotel Rotorua
Rotorua

Staff was very professional and courteous, breakfast was very nice

Location
Easy walking distance to things
Staff
Top notch
Cleanliness & Comfort
Very good
Doubtful Sound Overnight Cruise - Real NZ Fiordland Navigator
Manapouri
Location
Beautiful fjord!
Staff
great people good experience
Activity Reviews
Polynesian Spa Lake View Private Pool
Polynesian Spa Lake View Private Pool
Rotorua

Waste of time

Quality of Experience
Guides, Drivers and Staff
Transport
Twin Glacier 30-Minute Helicopter Flight with Snow Landing
Twin Glacier 30-Minute Helicopter Flight with Snow Landing
New Zealand

Never got to go

Stargazing from Mount Cook
Stargazing from Mount Cook
Aoraki / Mount Cook Village

Never got to go due to weather

Sounds Connection Half Day Wine Tour
Sounds Connection Half Day Wine Tour
New Zealand

This stop in Blenheim was a waste of two days

Quality of Experience
Guides, Drivers and Staff
The Essence of Waiheke Wine Tour
The Essence of Waiheke Wine Tour
New Zealand

This was a lovely stop, loved the island and wineries. Everyone was wonderful including the driver who was nice enough to take us to one of the stops we missed because of the Ferry. The lunch at Three Seven Two was excellent one of the best meals on our trip

Quality of Experience
Lovely place, with nice people, good wine, and food
Guides, Drivers and Staff
Driver and wine tour people were wonderful
Transport
Need to let people know to get to the Ferry early
Auckland to Rotorua, Hobbiton & Waitomo Caves
Auckland to Rotorua, Hobbiton & Waitomo Caves
New Zealand

I enjoyed this more than I might of expected. The glow worms were quite interesting as was Hobbiton. Our driver was quite a character and kept us entertained on the long drive

Quality of Experience
Interesting and liked Hobbiton more that I though I would
Guides, Drivers and Staff
Our driver was quite entertaining and made the trip fun
Transport
The driver
Eco Thermal Park - Eco Thermal Full Day Tour
Eco Thermal Park - Eco Thermal Full Day Tour
Rotorua

This was an interesting excursion, but our guide was very rude to my wife at one point seemingly because he was trying to rush everyone through so he could get a sub-set of the group back by a particular time. Which made the experience less enjoyable for us as we had to dash from stop to stop. And as I said the treatment of my wife for trying to get a cup of coffee not knowing we had to leave right away because he was in a hurry, which was not communicated to us at all. Just set a very negative tone for the day for us

Quality of Experience
The guide
Guides, Drivers and Staff
Guide was rude and rushed us the whole time
Transport
Ride was fine
Local specialist: Nichole White
Nichole
Nichole White
Local specialist in Wanaka | Replied on Apr 16, 2023
Hi Andy and Namrata, thank you for taking the time to leave a review for me. As I truly strive for 5 star reviews and for my clients to have the best possible experience, it was disappointing to read that the trip was given a less than desirable review for factors beyond my control such as the weather. I am sorry to hear that some of the activities were cancelled due to this. I am sorry to hear that you found some of the locations remote, New Zealand is a natural and low density country which... Read more

Hi Andy and Namrata, thank you for taking the time to leave a review for me. As I truly strive for 5 star reviews and for my clients to have the best possible experience, it was disappointing to read that the trip was given a less than desirable review for factors beyond my control such as the weather. I am sorry to hear that some of the activities were cancelled due to this. I am sorry to hear that you found some of the locations remote, New Zealand is a natural and low density country which does have smaller towns than larger cities and we spoke at length initially about hiring a car vs getting around by coach and activities . Many thanks, Nichole

It all went very well. Meree was good, but u...
Norway | Mar 29 - Apr 13, 2023

I
Ian A.
Manhattan, NY | Reviewed on Apr 15, 2023
It all went very well. Meree was good, but unfortunately fell ill(?). Julia took over and was equally responsive.
A few misunderstandings were quickly fixed (hotel booking, change of dates on boat etc.
So it was all good, enjoyable and well done to the team!
Read more

It all went very well. Meree was good, but unfortunately fell ill(?). Julia took over and was equally responsive.
A few misunderstandings were quickly fixed (hotel booking, change of dates on boat etc.
So it was all good, enjoyable and well done to the team!

Hotel Reviews
Anker Brygge
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reine Rorbuer
Reine

Great room, but service was non existent. Admittedly it was Easter but….NO breakfast, path to room was unwalkable with snow and ice. Nearly fell over several times. Called the number and simply got an answering service . Terrible

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thief
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Hotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Northern Lights Hunt by Bus
Northern Lights Hunt by Bus
Tromsø

No northern lights….no-one to blame other than the clouds!

Quality of Experience
Guides, Drivers and Staff
Transport
Fjellheisen Cable Car Ticket
Fjellheisen Cable Car Ticket
Tromsø
Quality of Experience
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ezdi Trejo
Ezdi
Ezdi Trejo
Local specialist in Kristiansand | Replied on Apr 25, 2023

Hi Ian, thanks so much for your review! I am very happy to hear that all went good and that you enjoy your time in Norway!
I wish you all the best,

Ezdi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.