Kimkim Trip Reviews

4.8
Based on 19,802 ratings
Read 19,802 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Galapagos Adventure
Galapagos Islands | May 21 - May 27, 2022

D
David D.
Stevens Point, WI | Reviewed on Jun 05, 2022
A quick note that my family had an amazing trip to the Galapagos. A special thank you to Mathias who helped with the pre-planning, advance trip details and check-ins during the trip to make sure everything went smoothly.
We visited all three islands and had great excursions and experiences on all. Mathias planned just enough snorkeling, hiking and travel with down time to spend with the family. ALL of our guides were top notch and were prompt and very knowledgeable and engaging.
It is...
Read more

A quick note that my family had an amazing trip to the Galapagos. A special thank you to Mathias who helped with the pre-planning, advance trip details and check-ins during the trip to make sure everything went smoothly.
We visited all three islands and had great excursions and experiences on all. Mathias planned just enough snorkeling, hiking and travel with down time to spend with the family. ALL of our guides were top notch and were prompt and very knowledgeable and engaging.
It is hard to pick favorites as we encountered something special everyday from swimming with playful sea lions to having an hour on our own private beach. Bartolome Island is a must and seeing and snorkeling with the penguins was an added bonus.
It was a once in a lifetime trip for my family and the service we received was A+ - thank you Mathias

Hotel Reviews
Acacia Galápagos Boutique Hotel
Puerto Ayora

Very comfortable rooms and beds. Breakfast was good and location close to but off the strip was ideal for my family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil

Services were very good. Staff was very helpful. The hotel had a good courtyard for breakfast and leisure, and we enjoyed the rooftop for evening family social time.

Authenticity & Character
Location
right on the ocean
Staff
very helpful. We did our laundry on this portion of the trip with the hotel. Well done and very reasonable.
Cleanliness & Comfort
Activity Reviews
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

This was a very relaxing day before we left the island. Our guide was simply fantastic! Seeing and learning about the tortoises were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

This was a very special day and trip. Roughly two hours to get to the island via boat but well worth the time. The hike tour was very information on the volcanic formation. And the view ..... WOW. The lunch was great and the snorkeling with the penguins was something everyone wanted to see.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were very information, engaging.
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

This was very close to the hotel and a shorter trip. We saw sea lions, many turtles and snorkeled over the sleeping sharks.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Maximo was excellent - the kids got to see a school of 20+ young sharks. The tunnels and landscape are amazing. We were treated to some great blue footed boobie dances on this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Isabela Island by bike
Exploring Isabela Island by bike
Galapagos Islands

This was our relaxing day. Bike ride was fun and we stopped at different spots on the ride. We really enjoyed body surfing and swimming on the beautiful beach.

Quality of Experience
Guides, Drivers and Staff
picking up the bikes was easy with the service from Emilee
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

Great rip- we really enjoyed the beach stop and of course kicker rock. Snorkeling on the beach was fun and then seeing the hammerheads and marine life around kicker rock was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Guide was excellent, boat was very good. They spotted dolphins on the way out and engaged us with them.
Transport
Timely. Boat was comfortable.
Interpretation Center & Tijeretas Hill
Interpretation Center & Tijeretas Hill
Galapagos Islands

Enrique was a great guide. He got us all setup with our snorkel gear and wet suits. He gave us a good overview and let us view the interpretation center before going snorkeling. He was a great snorkeling guide. We went further into the cove with him and definitely saw more marine life. The sea lions were great, and this was the first place we swam with the turtles.

Quality of Experience
Guides, Drivers and Staff
Fantastic!
Transport
Timely and comfortable
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Jul 19, 2022

Dear David,

Maybe you are already planning your next trip with kimkim, but I just wanted to thank you again for having traveled with us, and for your raving review.
I’m happy to hear that you and your family had a wonderful time in the Galapagos Islands.

And thank you very much for sharing these amazing photos!

I wish you and your family all the best and many many more wonderful trips around the world!

Always safe travels,
Mathias

Trip to Madrid, Granada and Marbella
Spain | May 25 - Jun 4, 2022

K
Kevin S.
Park City, UT | Reviewed on Jun 05, 2022

Amazing trip. Patricia got everything perfect. She listened to our style of travel and totally deliver. She was available through the whole trip and was a great help when we had a minor accident with our rental car.

We’ve never had one on one tour guides before but it really made the trip special. In each new location we had a guide for a major museum or palace tour and they gave us the inside perspective you could never get without them. And the food tour in Madrid is a must. Can’t wait for our next trip yo Spain

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Jun 20, 2022

Hello Kevin,

Thank you for your review. It was a pleasure helping you arrange your unique trip to my beautiful country! And as you know, I will be here ready to help you create your new trip and cover other areas in Spain!
Best,
Patricia

Our dream vacation
Ireland | May 16 - May 28, 2022

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Michelle A.
San Diego, CA | Reviewed on Jun 05, 2022

Our trip to Ireland was an unforgettable adventure. Dean had to make our dream journey happen after having to stall for two years due to COVID 19. He never forgot our original wishes. The travel arrangements he made for us were precisely what we had hoped for. Whether driving, biking, or walking, I highly recommend the Kimkim group. It met all of our expectations and so much more. We thank the team for an unforgettable experience.

Local specialist: Dean Garrison

We had a fabulous trip to Greece thanks to Angela
Greece | May 15 - May 23, 2022

Terry
Terry A.
Fair Oaks, CA | Reviewed on Jun 05, 2022

We had a fabulous trip to Greece! The highlight of our time in Naxos was visiting the farm and cooking with Maria and Yannis. On Santorini I particularly enjoyed visiting the prehistoric town of Akrotiri.

Angela was incredibly responsive and went above and beyond to ensure that we were extremely happy with our trip.

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 06, 2022

Hey Terry!

Thank you for your review and I am really happy that you had a nice time here in Greece.
Despite having a hiccup with the ferry cancellation I am honestly very happy that I was able to assist you and help you get an overall nice experience and nice memories from your visit to my country. :)

I would be delighted to assist in the future with your next Greece trip planning.

Thank you once again!

Best,
Angela

Mother/Daughter trip to Italy
Italy | May 29 - Jun 4, 2022

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Catherine C.
Katy, TX | Reviewed on Jun 05, 2022
We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things! Read more

We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things!

Hotel Reviews
Parlamento Boutique Hotel
Rome

This hotel is very small, which was nice. Our room was small as well, but had good storage and we loved that we could cool down the room as it was very hot in Rome. The room was clean and modern. I would advise giving very clear instructions on how to find the hotel (look for the panel and ring up to the room, follow signs to the elevator) - we arrived when the street was very crowded and it was so hard to find what to do. Staff was helpful when we had questions.

Hotel Garibaldi Blu
Florence

The location of this hotel was great, as we walked everywhere in Florence. It was clean, well decorated and our room was spacious. The employees were kind and friendly. Two reasons I gave four stars: we struggled with the temperature in our room (it was very hot outside and we had trouble cooling off) and the internet was not reliable at all.

Authenticity & Character
Location
walking distance of all we wanted to do
Staff
Cleanliness & Comfort
Activity Review
Winery and Tuscany day including San Gimignano and Chianti wine
Winery and Tuscany day including San Gimignano and Chianti wine
Italy

We ended up being the only ones on the tour - Felipe was great, so personable and a great host. I appreciated that there was not a hard sell to buy wines.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 05, 2022

Thank you very much Catherine for your wonderful words and feedback.
It was a real pleasure having you on board and I am glad you enjoyed your time in my beloved country!
A presto (= see you soon).

Perfect trip to Greece!
Greece | May 5 - May 21, 2022

D
David C.
Hilton Head, SC | Reviewed on Jun 05, 2022
When we started planning our trip to Greece, it quickly became obvious that we would need some help. while we usually do our own planning and booking for our two trips a year, we knew we had to reach out for assistance. We found KimKim online with a solid number of good reviews and thought we would give them a try. They put us together with Angela who did a wonderful job for us. Not only did she spend an immense amount of time with us in advance going back-and-forth with options and changes... Read more

When we started planning our trip to Greece, it quickly became obvious that we would need some help. while we usually do our own planning and booking for our two trips a year, we knew we had to reach out for assistance. We found KimKim online with a solid number of good reviews and thought we would give them a try. They put us together with Angela who did a wonderful job for us. Not only did she spend an immense amount of time with us in advance going back-and-forth with options and changes to our plan, but she also continued to reach out during the trip to make sure everything was going well. There were numerous ferries involved as we transferred between islands as well as a flight back from Crete to Athens at the end. She always reached out before each of these transfers to make sure we confirmed our seating on the ferries and to see if we needed anything. One of the best features provided by her was the transfers for every time we had to move. Someone picked us up at the airport and took us to our hotel, from our hotel to our ferry, from our ferry to our next hotel, etc. etc. We moved a total of five times over 18 days and the logistics worked out perfectly. I would highly recommend Angela to make your travel arrangements in Greece. She did a wonderful job, and we will reach back out to her when we return for another trip.

Also, a little unusual for us, we elected to book a significant number of tours as we wanted to make sure our time was well spent while we were there. Again, their recommendations for tours were spot on and we had a tremendous time. We saw significantly more than we normally would have if we just relied on our own means to see things. The same can be said about their hotel recommendations. We stayed in predominantly small boutique places with tremendous views and/or locations. We traveled to Athens, Naxos, Santorini and Crete. In the end, Crete turned out to be our favorite place and we spent four days total with their tour operator Alex. We saw almost all of Crete and even hiked the Samaria gorge with him. He went way above and beyond the normal tour guide. Don’t go to Crete without him!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 05, 2022

Suzanne and David, geia sas!

And thank you so much for your kind review! I'm thrilled that you liked and enjoyed your vacation.

Alex also told me what an amazing couple you are!
I'll make sure he will be your guide on your next trip to Crete and he'll make sure to show you a few other amazing spots of his island and definitely show you an amazing time!

Looking forward to arranging your next memorable trip to Greece, soon. 😊

Efcharistó!

Angela

Wonderful, memorable experience!
Greece | May 14 - May 22, 2022

Cheryl
Cheryl L.
Okolona, KY | Reviewed on Jun 05, 2022
Using KimKim as our tour company made our trip so much more pleasant and memorable for my daughter and me. Greece was on my radar for many years, and we didn’t know how to plan it. Harris helped us every step of the way by laying out a suggested itinerary, and termed it along the way with our plans. From the moment we arrived in Athens to the moment we departed Santorini, it was nearly perfect. We especially enjoyed our wineries tour in Naxos and our Volcano and Oui boat tour in Santorini.... Read more

Using KimKim as our tour company made our trip so much more pleasant and memorable for my daughter and me. Greece was on my radar for many years, and we didn’t know how to plan it. Harris helped us every step of the way by laying out a suggested itinerary, and termed it along the way with our plans. From the moment we arrived in Athens to the moment we departed Santorini, it was nearly perfect. We especially enjoyed our wineries tour in Naxos and our Volcano and Oui boat tour in Santorini. Our tour guide Ana in Naxos was amazing and so much fun! The last day had several hiccups with transportation to and from the boat, and we somehow didn’t receive our tickets for the boat tour, but it worked out in the end. Also there was a big gap in our first full day in Naxos with nothing planned until an evening food and wine tour, which was fun and informative with Katarina as our private tour guide. But because we were free to do what we wanted, we found a small, nine-hour bus tour of several villages on the island that was fantastic and beautiful! Our tour of ancient Naxos and the Parthenon was also beautiful and informative, and our beach day in Naxos was amazing and relaxing. All hotels were beautiful, adequate, and the people welcoming and friendly! Overall, it was very smooth and well-organized, and we recommend KimKim for anyone looking for a semi-private tour company.

Hotel Review
Hotel Grotta
Naxos

The people were SO friendly and hospitable, the view was spectacular, and “Mama’s breakfast” was like no other anywhere I’ve ever been!

Authenticity & Character
Beautiful hotel. Pool is small, but a waterfall that massaged your neck and shoulders, jets in the pool for a back massage, there was also a hot tub, sauna, and hamam!
Location
The hosts, the food, and the view
Staff
They treated us like family!
Cleanliness & Comfort
Very clean, adequate space.
Activity Reviews
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

Our hike through the volcano site, the boat ride, the food and drink, the swim out to the hot springs, the music on the boat, and last but not least, the beautiful sunset cruise to Oui! Will never forget this!

Quality of Experience
Food
Guides, Drivers and Staff
Our driver didn’t show up for us for an hour. That was stressful, but we worked it out with the tour company.
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

This was among our top two favorite tours! Our bus driver Konstantinos was THE BEST! He was funny, engaging, and his fun banter with our tour guide Ana made it even more memorable. We laughed so much!! Great memories!! We learned so much about grapes, wine, and wineries! And we got to prepare our delicious meal together with our tour guide!

Quality of Experience
Everything! Even though the weather turned on us and it rained, the scenery was beautiful!!
Food
The fresh ingredients! And of course the wines we tasted!
Guides, Drivers and Staff
The wine tasting, the tour of wineries, the scenery, the preparation of food, and of course it was delicious! If I ever go back to Greece I would do this tour again! I made some real friends with Ana and Konstantinos!! ❤️
Transport
Comfortable, fun, engaging, best tour guide and driver!
Food tour in Naxos town
Food tour in Naxos town
Naxos

I was hoping it would be a meal, but it was mostly small appetizer type food. Our host Katarina was lovely and fun!

Quality of Experience
Guides, Drivers and Staff
We walked to the event,
Transport
A ride. Our tour guide gave us a ride home so we didn’t have to walk to our hotel in the dark.
Acropolis & Athens Mythology Tour
Acropolis & Athens Mythology Tour
Athens

Very informative. Tour guide was very knowledgeable and helpful, answered all our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 12, 2022

Hello Cheryl & Rebecca,

I am really happy that you enjoyed your trip in Greece. I am glad also hearing that you had great time in all these destinations and you enjoyed all the tours we have included in this beautiful experience. It was my pleasure to help you organize a dream trip to our beautiful sunny country!

Of course we will be more than happy to organize your next trip to Greece or Italy!

Best regards,
Harris

Hakim did a great job of organizing everythin...
Morocco | May 27 - Jun 3, 2022

J
John B.
Kalamazoo, MI | Reviewed on Jun 05, 2022
Hakim did a great job of organizing everything. He worked with us to create the best holiday plan given our family’s needs and interests. Hakim was also wonderful at changing the itinerary at the last moment to accommodate a change in dates and addition of another traveller. Read more

Hakim did a great job of organizing everything. He worked with us to create the best holiday plan given our family’s needs and interests. Hakim was also wonderful at changing the itinerary at the last moment to accommodate a change in dates and addition of another traveller.

Hotel Reviews
Riad Chergui
Marrakech

A wonderful gem of a hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

Incredible hotel with real character in the old part of town. An oasis in the chaos of an old city center. Food was wonderful. Staff very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puerta Azul
Roatán
Hilton Tanger City Center Hotel and Residences
Tangier

Great pool on the roof. Hotel is what you would expect for a high quality business/luxury hotel

Location
Atlas Sky Airport
Nouaseur

Breakfast was wonderful. We had an issue with a room which was quickly changed to another room.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jun 05, 2022

Hi John,

Thank you so much for taking the time to leave such a wonderful and valuable feedback!

It has been a real pleasure to work with you offering you such a beautiful trip. I am very happy to hear that the entire family had a great holiday. I wish you had more than 8 days so you can enjoy the other side of Morocco. But, I'm totally confident this is not the first and last experience. I'll be glad to work with you again in the future and offer you a unique and better experience!

Special greetings to the whole family!
Hakim

Margoth was wonderful to work with! She was q...
Colombia | May 28 - Jun 4, 2022

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Megan B.
Brandon, MN | Reviewed on Jun 05, 2022
Margoth was wonderful to work with! She was quick to respond to every inquiry and so helpful. She took care of every detail so that we could just focus on enjoying our vacation. She even surprised us with a few extra thoughtful gestures. Read more

Margoth was wonderful to work with! She was quick to respond to every inquiry and so helpful. She took care of every detail so that we could just focus on enjoying our vacation. She even surprised us with a few extra thoughtful gestures.

Hotel Reviews
Marriott Resort Playa Dormida
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jun 05, 2022

Hi Megan,
Thank you so much for your review and comments, and thank you for making us a part of your trip!! We hope you come back and sending you all my best wishes!! Margoth

Robi always responded promptly to any questio...
Croatia | May 22 - May 27, 2022

J
John B.
Saint George, UT | Reviewed on Jun 04, 2022

Robi always responded promptly to any questions or concerns. His choices were excellent and interesting. He was always prompt and upbeat. I would recommend him to anyone.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 05, 2022

Hi John,

thank you very much for your feedback, much appreciated! Happy to hear you had a good time, and thank you for your trust!!!

Sending many regards from Croatia!

Best

Robi

Amazing trip
Brazil | Dec 23 - Jan 1, 2022

Marialisa
Marialisa B.
Los Angeles, CA | Reviewed on Jun 04, 2022

Luciana was just amazing and gave me great advice, I loved every minute fo this trip. Organization was just perfect and Brazil is such a beautiful country

Local specialist: Luciana Almeida

Amazing trip
Jordan | May 30 - Jun 3, 2022

Marialisa
Marialisa B.
Los Angeles, CA | Reviewed on Jun 04, 2022
Loved working with Samir, he organized the trip in less than 2 days and was always responsive.
Our local private drive also delivered an outstanding service and made our vacation unforgettable. Strongly recommend!
Read more

Loved working with Samir, he organized the trip in less than 2 days and was always responsive.
Our local private drive also delivered an outstanding service and made our vacation unforgettable. Strongly recommend!

Hotel Review
Memories Aicha Luxury Camp
Wadi Rum

This is a crazy beautiful place, it feels like you are walking on Mars. Local people are so kind and helpful, the rooms are gorgeous

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jun 04, 2022

Thank you So much Marialisa
It was our honor and pleasure hosting you in Jordan
Wish you all the best
Samir

Tasos and the whole team provided us with a w...
Greece | May 11 - May 24, 2022

Lisa
Lisa B.
Phoenix, AZ | Reviewed on Jun 04, 2022
Tasos and the whole team provided us with a wonderful amazing trip filled with lifetime memories of Greece . Everyone was so gracious and courteous dedicated to making our trip a success! Thank you so much! Read more

Tasos and the whole team provided us with a wonderful amazing trip filled with lifetime memories of Greece . Everyone was so gracious and courteous dedicated to making our trip a success! Thank you so much!

Hotel Review
Avli Lounge Hotel
Rethymno, Crete

We cannot say enough wonderful things about this establishment. Having fabulous breakfasts in the garden every mornings. The suite was absolutely gorgeous the staff was always willing to help us in anyway they could the best service in the world.

Tips for future travelers

Enjoy enjoy enjoy!

Authenticity & Character
The location was wonderful to walk among the wonderful shops and restaurants and streets in the old town.
Location
Enjoy enjoy enjoy!
Staff
The location was wonderful to walk among the wonderful shops and restaurants and streets in the old town.
Cleanliness & Comfort
The Decour the authenticity the integrity of the building was truly amazing
Activity Review
Private Guided Mykonos Island Driving Tour
Private Guided Mykonos Island Driving Tour
Mykonos

Going off the beaten trail and seeing the culture and the history of Mykonos.

Quality of Experience
Take your time and enjoy. The old town coffee shop, the Vineyard, and the lighthouse.
Guides, Drivers and Staff
The old town coffee shop, the Vineyard, and the lighthouse.
Transport
Timely and comfortable.
Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on Jul 03, 2022

Hi Lisa,

Thank you so much for your kind words! I am so happy to read that you had such an amazing trip!

Our team is indeed dedicated to making each and every single trip a success, and everyone is grateful for your appreciation of their efforts.

If you are thinking about visiting Italy in the future, please don't hesitate to give me a ring.

All the best!
Tasos

Jordan makes the Bible come to life
Jordan | May 24 - May 28, 2022

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huberta m.
Atlanta, GA | Reviewed on Jun 04, 2022

Jordan is an amazing country. Our guide, Akram, was the perfect person to show us the country. He was pleasant, knowledgeable, accommodating and the nicest most gentle man. I would definitely recommend him and Kimkim. Our favorite sites were Petra, Bethany beyond Jordan, the Castles, Mt Nebo, and the Dead Sea. Jordan is a Holy place that makes the Bible come to life. Being able to see the countryside with Akram was an awesome experience. We already miss him.

Local specialist: Nada Altaji

Will absolutely use Kimkim in our next adventure!
Costa Rica | May 15 - May 27, 2022

Moriah
Moriah B.
Israel | Reviewed on Jun 03, 2022
Kimkim made our trip wonderful, worry free, comfortable and beautiful!!
We are sooo happy we found you guys! Rosa was available for every request and last minute changes, getting us the hotels and experiences we wanted and making our trip so wonderful!
We starred Kimkim and will absolutely use Kimkim in our next adventure. Thank you Rosa and Kimkim :]
Read more

Kimkim made our trip wonderful, worry free, comfortable and beautiful!!
We are sooo happy we found you guys! Rosa was available for every request and last minute changes, getting us the hotels and experiences we wanted and making our trip so wonderful!
We starred Kimkim and will absolutely use Kimkim in our next adventure. Thank you Rosa and Kimkim :]

Hotel Reviews
Cala Luna Boutique Hotel & Villas
Guanacaste

Nice hotel and design, private small beach area, cute pool. Saw some animals around the hotel area. Big tub that we tried to use but there wasn't hot water so we had to give up. Niceish breakfast and menu overall, laude guests! Cleaners let some wasps in the room so we asked not to clean it.

El Establo Mountain Hotel
Monteverde

Great hotel, huge rooms, shower+tab and clean design, comfy beds. The stuff are really helpful and nice. Amazing view! You can do night tour inside the hotel area. Great breakfast. Bad wifi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

We stayed at the honeymoon suite, room was big but had some issues, floor is always wet, window didn't close so bugs could got in. so did the door. Bright white light next to our room brought all the bugs by at night. No real hot water in the shower so we didn't use the hot-tub :[ Small TV. Big, comfortable room. Breakfast is great, dinner less... Hot springs included was wonderful! we went twice. The view from the lobby was great, saw some amazing birds. Staff are nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José

A stay by the airport. staff are nice. rooms are relatively big. OK breakfast.

Location
Staff
Cleanliness & Comfort
Local specialist: Rosa Calderon
Rosa
Rosa Calderon
Local specialist in Costa Rica | Replied on Jun 06, 2022

Hi Moriah
Thank you so much for your review. I am glad to hear that you and Jacob had a nice trip and enjoyed all the arrangements that we made for you.
About the hotel reviews, I am going to take note of your comments and I'll inform each property for them to improve.
Regards,
Rosa

9 Days in Beautiful Iceland May 18-26
Iceland | May 18 - May 26, 2022

Rachel
Rachel K.
Eldersburg, MD | Reviewed on Jun 03, 2022
Trip Planning Experience: Typically I plan our trips and I enjoy the planning (I’m a Project Manager by day), but given this was a unique country with so many wonderful places to visit, having little time to plan, and not knowing the country very well we decided to use KimKim. I filled out a questionnaire about our trip preferences (budget range, types of sleeping accommodations, how we like to travel, etc). After submitting our info, we received a message from Preeti shortly afterwards... Read more

Trip Planning Experience: Typically I plan our trips and I enjoy the planning (I’m a Project Manager by day), but given this was a unique country with so many wonderful places to visit, having little time to plan, and not knowing the country very well we decided to use KimKim. I filled out a questionnaire about our trip preferences (budget range, types of sleeping accommodations, how we like to travel, etc). After submitting our info, we received a message from Preeti shortly afterwards with a recommendation based upon our preferences and what wanted to do in Iceland. This was an “out of the box” trip plan, but Preeti made us aware that we can customize as much as we wanted to. We spent about 2 months doing our own research and working with Preeti to fully customize our itinerary at which point we booked/paid for our trip. Then Preeti spend about 6-8 weeks planning our trip: reserving vehicle, hotels, excursions, refining our itinerary. There were times I had to reach out to Preeti because it had been awhile, but she replied soon after. In the end, after reviewing our detailed itinerary and comparing to our list of must have and nice to have places to visit, Preeti worked our itinerary to best suit our wants and we were pleased with the results.

Trip Experience: Snaefellsness Peninsula, South Coast, Westman Islands May 18-26
When we arrived in Keflavik, we picked up our rental car without an issue, we ended up upgrading our vehicle to an SUV and all the insurance possible based upon reviews we had read elsewhere. We’re glad we did because some of the roads in Iceland are very offroad and we ended up getting a fast leak in a tire to where we had to use the Roadside Assistance. Highly recommend getting all the insurance offered.
The whale watching excursion with Laki Tours was so much fun. While the first few hours we didn’t see anything, in the last hour we saw orcas (including a baby). Since we saw them so late, the tour operator stayed out another 30 minutes so we could watch the whales. We were under the impression that it was a small group tour, but there were about 40 or more people on this excursion. This may be what is typical for small group tour size, and we were not aware.

The Katla Ice Cave Tour excursion with Southcoast Adventures was not what I had envisioned. We were under the impression that it was a small group tour, but there were about 20 or more people on this excursion. The Katla Ice Cave collapsed last year (and we were not aware), so the first part of the tour was seeing what was left of the Katla ice cave (not a whole lot) and then hiking to a baby ice cave to walk through it. The baby ice cave made up for the first part of the tour. Even though it didn’t live up to what I had envisioned, the total experience of trekking to the glacier, hiking the glacier a bit to see what was left of the ice cave, and hiking through the baby cave was a unique experience. It was amazing to think how old the glacier was and the volcano ash we were walking on, we took it in. I wish we had known about the Katla Ice Cave collapsing, and we would’ve selected a different excursion (like a true glacier hike).

The Kayaking in Jokulsarlon Glacier Lagoon was AMAZING. This tour was a true small group tour of 5-7 people (2 people arrived late and had to go on a different tour), and what we would’ve expected with a small group tour (around 10 people). Once kayaking in the lagoon, we had the freedom of taking pictures and kayaking at our own pace. We were fortunate with the weather, and seals were swimming all around us. The seals were friendly and swam up near us, a few seals were on an iceberg sunbathing. This was by far my favorite excursion to be up close to the beautiful icebergs and seals.

Preeti recommended several different hikes and we thoroughly enjoyed them, the ones that stand out to us are Glymur Waterfall hike, Mulaglijufur Canyon, Nauthusagil Waterfall. There were a few times where I thought we should do something else but should’ve listened to Preeti in her recommendations.

Preeti recommended several restaurants throughout our trip and she was spot on. All the food in Iceland is delicious. I highly recommend the following restaurants: Bryggjan in Grindavik, Sjavarpakkhusid in Stykkisholmur, Hotel Rjukandi Restaurant in Borgarnes, Mjolkurbuid Eatery in Selfoss, Wok on Vik in Vik, Ice Cream from Vikurskali in Vik, Messinn in Reykjavik, Gott in Westman Islands (ate there twice), Ice Cream from Isbud Huppu.

There were a few times that either an excursion got cancelled, we decided to make a change to our itinerary due to weather, or we had questions, that we had to rearrange our itinearey. I’m thankful for Preeti and her team for being able to quickly adjust our schedule and rebook for different excursions or ferry tickets. It was a seamless process, no questions asked, and reworked our itinerary. Thank you for the quick response! We were able to enjoy our time in Iceland instead of having to rearrange our time and schedules. Totally worth it!

Overall we had a wonderful vacation, it is our best one yet! I am thankful that we used Kimkim and we had Preeti to assist us throughout the process. We would not have had such a great time had we planned ourselves and not had Preeti and her team. We hope to return to Iceland in the coming years and we will use Kimkim (and Preeti) again!

Hotel Reviews
Hótel Snæfellsnes
Borgarnes

We stayed at this hotel for 2 nights. The hotel provided breakfast was amazing. There is a cafe attached to the dining area where they offer espresso, pastries, sandwiches. We had the best coffee on our trip in their cafe (Cortado). Highly recommend getting one of their cafe drinks. There is not much around this area to choose from a hotel, but our rooms were clean and open. The room temperature was a little warm, but we cracked the window to keep the air circulating. The room was on the smaller side, but I expected that. The bathroom was a bit dated and could use an update. The beds and pillows were very comfortable. We ate at the onsite restaurant and had one of the specials and it was AMAZING. Some of the best fish we've ever had. Overall pleasant experience and we would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Klaustur
Kirkjubæjarklaustur

We stayed at this hotel for 2 nights. This is a small town where a lot of establishments close at 9pm, including the hotel restaurant. The rooms were not as clean as I would've preferred. After our first night, the cleaning staff did not tidy up the room only refreshed the toiletries, which seemed odd to us and we had not experienced before. The room was small and our room was right near sitting water outside with a ton of bugs. The room was warm, so we had to crack the window, which meant a lot of bugs got into our room. If we were to stay in this town again, we would look for a different hotel. The hotel provided breakfast here was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Westman Islands

This was our favorite hotel on our trip! The rooms were very spacious, clean, and the shower was amazing! The room temperatures were comfortable compared to other hotels on our trip. I only wish we had stayed one more night!

Authenticity & Character
Location
It was in the center of the town and could walk anywhere.
Staff
Cleanliness & Comfort
Rooms were clean and very spacious. The bathrooms were clean.
Activity Reviews
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

The whale watching excursion with Laki Tours was so much fun. While the first few hours we didn’t see anything, in the last hour we saw orcas (including a baby). Since we saw them so late, the tour operator stayed out another 30 minutes so we could watch the whales. We were under the impression that it was a small group tour, but there were about 40 or more people on this excursion. This may be what is typical for small group tour size, and we were not aware.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Vík

The Katla Ice Cave Tour excursion with Southcoast Adventures was not what I had envisioned. We were under the impression that it was a small group tour, but there were about 20 or more people on this excursion. The Katla Ice Cave collapsed last year (and we were not aware), so the first part of the tour was seeing what was left of the Katla ice cave (not a whole lot) and then hiking to a baby ice cave to walk through it. The baby ice cave made up for the first part of the tour. Even though it didn’t live up to what I had envisioned, the total experience of trekking to the glacier, hiking the glacier a bit to see what was left of the ice cave, and hiking through the baby cave was a unique experience. It was amazing to think how old the glacier was and the volcano ash we were walking on, we took it in. I wish we had known about the Katla Ice Cave collapsing, and we would’ve selected a different excursion (like a true glacier hike).

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon Glacier Lagoon Kayaking Tour
Jokulsarlon Glacier Lagoon Kayaking Tour
Iceland

The Kayaking in Jokulsarlon Glacier Lagoon was AMAZING. This tour was a true small group tour of 5-7 people (2 people arrived late and had to go on a different tour), and what we would’ve expected with a small group tour (around 10 people). Once kayaking in the lagoon, we had the freedom of taking pictures and kayaking at our own pace. We were fortunate with the weather, and seals were swimming all around us. The seals were friendly and swam up near us, a few seals were on an iceberg sunbathing. This was by far my favorite excursion to be up close to the beautiful icebergs and seals.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Preeti Bhide

Angela has been front and center with any req...
Greece | May 15 - May 26, 2022

Dorothy
Dorothy P.
Dix Hills, NY | Reviewed on Jun 03, 2022
Angela has been front and center with any requests or changes that needed to be made for our trip to Greece. She had been so helpful in setting up hotels and the ferry from Santorini to Crete so it allowed us to concentrate on other important issues such as booking restaurants--which she came thru for us when we couldn't get a reservation at Oia Gefsis. She also arranged transportation for us from the airport to hotels. Essentially whatever we needed, Angela was there to help and arrange... Read more

Angela has been front and center with any requests or changes that needed to be made for our trip to Greece. She had been so helpful in setting up hotels and the ferry from Santorini to Crete so it allowed us to concentrate on other important issues such as booking restaurants--which she came thru for us when we couldn't get a reservation at Oia Gefsis. She also arranged transportation for us from the airport to hotels. Essentially whatever we needed, Angela was there to help and arrange in a most timely fashion. She is the best!

Hotel Reviews
Legacy Gastro Suites
Heraklion

Unfortunately by the time we arrived in Heraklion, it was evening so we only had 2 nights and 1 full day here. The beds were super comfortable as was the bedding. The shower was out of AD and great. We were right across the street from the parking lot and our room, that had a balcony and table and chairs overlooked a square. You can have your breakfast there for a small additional cost.

Authenticity & Character
clean and modern
Location
close to easy walking places
Staff
everyone couldn't have been more helpful and friendly.
Cleanliness & Comfort
the room was always neat and clean.
Sole d'oro Luxury Suites
Santorini

Sole d'oro was a great place to stay in on Santorini. We had our own private hot tub and the room was nice a roomy. The bathroom was this wonderful soft yellow that made you look wonderful and tanned in the mirror. The shower was in an adobe type structure that was very roomy. Because of Covid-19, breakfast was on our patio or in our room and coffee, croissants, cakes and breads came automatically and then we ordered yogurts, omelets, as well as freshly squeezed juice. Only comment is there was not enough space to put out clothing so we dressed from our suitcase.

Tips for future travelers

Parking was not the easiest, however we were at the hotel 4 nights and didn't have a problem parking in the two small lots just up the street from the hotel.

Authenticity & Character
We had a private patio with hot tub and our room just a step away
Location
We were less than a mile from Oia and enjoyed the walks back from dinners
Staff
One member of the staff was friendlier than the next. They always went out of their way to greet us coming or going.
Cleanliness & Comfort
The staff did a wonderful job keep the room neat and clean. The could have had better blankets as the ones on the bed barely covered the top of the mattress.
Oniro City
Athens

The hotel was located in a quiet part of Athens, yet close enough to Plaka, the oldest and fashionable in Athens. The beds were extremely comfortable as was the bedding. The bathroom was modern and the shower great. They offered a breakfast in their dining room that was included. Cheeses and hams to start, with croissants and other savory breads, freshly squeezed orange juice and coffee and then they gave you a menu for breakfast! So much food and very delicious. The folks at the desk couldn't have been more helpful and friendly. We would definitely go back again.

Authenticity & Character
It was a boutique hotel that felt warm and friendly.
Location
being near Plaka and the National Gardens and changing of the Guard at the Presidential Palace
Staff
Everyone was friendly and helpful, including waitstaff
Cleanliness & Comfort
The beds were to sink in and cuddle with with their high quality down blankets
Serenissima Boutique Hotel
Chania Old Town

We felt like we were living in an old restored Cretan building--I'm sure we were. They did a beautiful job in the restoration and our room felt authentic as well, with beamed ceilings and shuttered windows and thick white stone walls. The room contained all modern amenities, although it was lacking in storage for clothing, if you were staying more than a few days. We loved the location and were steps away from tons of restaurants and shops and the old harbors was not too far away.

Tips for future travelers

Tough location if you have a car as there is limited parking and then you need to roll you suitcase thru the Old Town of Chania over cobble stone walkways.

Authenticity & Character
It felt like we were living in a modernized old building with stairs taking us up to our room
Location
That it was in the heart of the Old Town
Staff
Everyone was friendly and helpful
Cleanliness & Comfort
The rooms and bathrooms were kept neat and clean.
Activity Reviews
Western Crete - Six Senses Mosaic & Venetian Rethymno from Her & West P3
Western Crete - Six Senses Mosaic & Venetian Rethymno from Her & West P3
Greece

Our last tour with Nicolas and the driver, Yannis was a lot of fun. We visited a super cool herb farm, where they had hundred of jars of herbs, teas and special soaps, as well as gardens where a lot of it was grown. We spent a lot of time choosing soaps and herbs that were so reasonably priced. We had drinks on the veranda before we departed to a beautiful gorge that we could not access due to the last smaller earthquake that cut off easy access. The roads along with way were filled with pink and white flowers with the snow capped mountains in the background. Nicolas took us to a part of Crete where you can see both the Agean and Libyan Seas. We visited Monasteries in both eastern and western Crete that were beautiful as they were historic, We had lunch in tavern that was surrounded by running streams and you can drink the water right from the stream! The lunch as delicious grilled fish, tzatiki and another Greek speciality that we'd never had before that was phenomenal! We also went to a Monastery from where the monks got into soldiers gear to help fight off the German's in WW2. We later visited a monument celebrating their fight.

Quality of Experience
the sights that we visited.
Guides, Drivers and Staff
their love of Crete
Transport
9 passenger luxury van that was cool and comfortable
East Crete Secrets Off the Beaten  Track: Through the Eyes of Locals from East
East Crete Secrets Off the Beaten Track: Through the Eyes of Locals from East
Greece

Our eastern Crete tour was the best. Alex was an incredible guide who was so knowledgeable about everything Crete. Our driver was also engaging and full of knowledge about olive trees and all things growing. We went on this tour with 2 other lovely ladies that made the trip that much more interesting. We checked out all different plants growing on the side of the road that were used for cooking or for medicinal uses. Alex took us to a remote restaurant, where mostly locals eat and we had the best meal in our visit to Crete! Everything was prepared in wood burning ovens and they were able to accommodate us as vegetarians, with the most incredible roasted vegetables, stuffed peppers and sautéed herbs and greens from the 6,000 varieties in Crete-they had wood roasted lamb and goat for the carnivores They made their own wines which were part of the meal and delicious, as well as home made cheeses. We stopped at a gorge, where we went thru a flowing stream only to come out to the most amazing view. We have many pictures from this spot. We went to an old monastery that was run by nuns, where they gave us cookies and allowed us to wonder their beautiful and zen spot. There was a small store where the nuns sold things that they made.

Quality of Experience
everything we saw!
Guides, Drivers and Staff
both Alex and Yannis made the tour so very interesting. Once we dropped off the ladies, it was still at least 30min back to hotel but Alex was such an interesting person that he kept us enthralled with his stories and photos as he deep dives and has some wonderful underwater photos.
Transport
it was a comfortable luxury 9 passenger car/bus.
Unexplored Culture of Santorini 2023
Unexplored Culture of Santorini 2023
Greece

The tour we took in Santorini was a bit of a waste-the Unexplored Culture of Santorini. We went to a tomato factory that is no longer used and we were given a recorded tour thru the factory. Since cherry tomatoes were not in season, there was nothing to see in the fields. Our guide Yannis was full of information as he lived thru the earthquake of 1956 and had many stories and those including the tomato factory that was under a few feet of mud . We then went to the Symposion for the music part of the tour. It was run by a fascinating and talented couple who renovated the property from wine making to music making. They were a fascinating couple but we would have preferred hearing Greek music from our talented host instead of making our own "pan" musical instrument.

Quality of Experience
a better description of the tour so to better make a decision as whether we would want to do it
Guides, Drivers and Staff
Our guide and folks at the Symposion.
Transport
Best of Ancient & Modern Athens
Best of Ancient & Modern Athens
Greece

Our tour to the Acropolis in Athens was hindered by an heat episode on my part so the trip was reorganized and we spent a good part of the day in the Museum seeing the Parthenon and Acropolis thru Eleni's adept descriptions and commentaries, it was close to actually being there. Eleni made the tour enjoyable and educational. Regrettably we spend so much time in the museum, where it was cool and where there was less concern for my "health", that we missed part of the food tour that we were really looking forward to. That said, Eleni made sure we got our souvlaki and Loukoumades, that was super delicious.

Quality of Experience
me
Guides, Drivers and Staff
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 20, 2022

Geia sas, Dorothy and Ken!

I am so happy that you enjoyed your vacation in Greece and that I was able to be part of that. 😀

It was a true pleasure talking to you both and helping you however and whenever needed.

I would be thrilled to assist you with your next trip to Greece in the future and show you some other amazing spots of my country.

Take care, have fun, and safe travels!

My best,
Aggeliki 😀

I cannot sing Eduardo's praises highly enough...
Guatemala | May 20 - May 27, 2022

Michael
Michael E.
Santa Monica, CA | Reviewed on Jun 03, 2022
I cannot sing Eduardo's praises highly enough! He was so responsive, right from the initial email conversation. He listened to my values and budgetary concerns in planning the perfect itinerary and the selection of hotels. He was so patient and responsive with all my questions-- most particularly during the trip. I was traveling alone and without cell coverage-- he was my only safety net. We would communicate through WhatsApp when I had WiFi at a hotel. I felt like I was always on his... Read more

I cannot sing Eduardo's praises highly enough! He was so responsive, right from the initial email conversation. He listened to my values and budgetary concerns in planning the perfect itinerary and the selection of hotels. He was so patient and responsive with all my questions-- most particularly during the trip. I was traveling alone and without cell coverage-- he was my only safety net. We would communicate through WhatsApp when I had WiFi at a hotel. I felt like I was always on his radar screen. I had so enjoyed our conversations in planning the trip, that when I got to Antigua, I asked if I could meet him. We ended up having dinner together, and now I have a new friend! The drivers he arranged for me, Danilo and Fernando were kind and delightful. And I especially enjoyed my guide Luis Galindo, with whom I spent 4 days-- biking, hiking, kayaking. For me the richness of a travel experience, particularly when it comes to guides, is the relationship, my experience with the guide-- not the facts. I can get facts from a book, and likely won't remember them anyway. But the willingness to talk and be connected-- to laugh, to hear about one another's life is everything. And that's what I will remember. I believe I have made a new friend in Luis as well. Most impressive to me about Eduardo-- my last night was a late night stay at an airport hotel, having just flown into Guatemala City from Flores/Tikal, and leaving for home early the next morning. The hotel isn't 5 minutes from the airport, and they have a shuttle. Still, he insisted on driving all the way from Antigua, late at night, taking time away from his family to pick me up at the airport and taking those five minutes to drive me to the hotel. "I just like to make sure my clients are OK and had a good time." I have never planned a trip so quickly, almost impulsively. I had never heard of KimKim-- didn't understand how it worked exactly, but it popped up on my initial google search about Guatemala. Eduardo went full-steam ahead with the planning, and I sent my money. I would catch myself thinking-- "You don'y know ANYTHING about this operation! If it's even legit or is it a scam?" But I trusted Eduardo. I would absolutely use KimKim again as well. For anyone planning a trip to Guatemala, you cannot go wrong with Eduardo. I still can't quite believe how dense and rich a weeklong trip could be.

Hotel Reviews
Hotel Barcelo
Guatemala City

Perfectly adequate for what it is-- a businessy, airport hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

It is a luscious and thrilling spot. Beautifully appointed. Delicious food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

Stay there!!! I cried when I climbed the stairs and was led to my room and saw that view for the first time. The food was delicious. The service, very solicitous. This is an enchanted spot I will never forget. It is a significant climb of irregular stairs to reach the hotel from the lake's edge, and then more steps to get to one's room. So older, movement impaired or disabled folks may find it too challenging.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa del Parque
Antigua

This hotel is modest, sweet, small, and charming, with an enchanting garden-- and it could not have a better location, just 50 yards away from the Central Park/Plaza Mayor. I am a daily swimmer, and though while small, I appreciated the pool for an afternoon dip. It is a bit tattered around the edges, but in a way, that only adds to its authenticity and charm. It is not a sleek, spa-like experience. On the downside, it is next door to a bar, that on Saturday night was a little loud-- but not terrible. The other odd thing was that none of the windows in my room opened. As it could be quite humid in Antigua, the room felt a little stuffy. But with the ceiling fan on, and leaving my door open for a bit-- it was fine. It was perfect for me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Tikal National Park
Explore Tikal National Park
San Ignacio

A whole other world and experience! Only because someone I met at the gate at LAX waiting for the same flight to Guatemala suggested it-- I asked Eduardo about a sunrise tour of Tikal. He then happily arranged it. It made ALL the difference! I only saw perhaps 5 other tourists the whole morning, and it was much cooler than later in the day. It was like having the acropolis or the Sistine Chapel to oneself.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Kayaking & Hiking Lake Atitlán
Guatemala

This was one of the trip highlights for me!

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

Such dramatically different atmospheres in villages not a half mile apart. I loved Santiago Atitlan, and San Juan de Laguna was utterly charming offering a magnificent view, if willing to climb a steep hill. So much art everywhere! San Pedro was interesting enough, but if time were tight, I would say one could skip it.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala

The hike was not nearly as challenging as I had imagined. A lovely day getting acquainted with Luis and admiring constantly shifting vistas.

Quality of Experience
Guides, Drivers and Staff
Transport
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Antigua

It was a push for me physically. (But I'm a fit 67-year-old.) Those big balloon tires are a good choice for riding over all those cobblestones! Still a bumpy ride in places. A couple challenging hills. But so lovely to see villages and squares there I would never likely visit. Made me want to linger in each one.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Jun 19, 2022

We really appreciate your opinion on this program and we are sure we did our best to provide you with the experience of local activities that will remind your family!!

We highly recommend spreading the word about our out Country!
Eduardo - Guatemala

A Perfect Trip
Italy | May 21 - May 29, 2022

Mary Ellen
Mary Ellen B.
Ashburn, VA | Reviewed on Jun 03, 2022
Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief Read more

Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief

Hotel Reviews
Hotel Alexandra Rome
Rome
Authenticity & Character
The hotel had a very antique almost Gothic feel to it
Location
Staff
The staff was very courteous and helpful very professional and accommodating
Cleanliness & Comfort
Just little things like the door knobs not functioning correctly doors not closing correctly the air conditioner kept cutting out
Hotel La Bougainville
Positano

The staff at the hotel was absolutely amazing. Super helpful super friendly. The hotel itself was a little bit dirty.

Authenticity & Character
The balcony on the room had a wonderful view and the overall style of the room felt very much like the beach
Location
Love you
Staff
Very friendly very courteous very helpful
Cleanliness & Comfort
Our bed was actually two beds pushed together made as one bed so that was uncomfortable. The carpeting in the hallway Leading to our room was stained and dirty.
Palazzo Alabardieri Hotel Napoli
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Our guide was fun and super knowledgeable
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
The views and the small group tour
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Touring Pompeii was like walking back in time to a moment frozen forever.
Guides, Drivers and Staff
Our tour guide was very thorough in her detail of the sites. She had a quick wit and knew how to navigate the crowds assertively but politely she made sure we had the maximum experience
Transport
Naples guided walk
Naples guided walk
Italy
Quality of Experience
We were given a very local authentic insight into the area and the history of the area
Guides, Drivers and Staff
Our guide was very friendly very fun very knowledgeable
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 04, 2022

Thank you very much Mary Hellen for your kind words. Knowing you appreciate our work gives us happiness and energy for continuing creating great trips. It was very good to have you on board.

Excellent Resource
Wales | May 23 - May 31, 2022

R
Ruth Ann H.
East Riverdale, MD | Reviewed on Jun 02, 2022

Both Kate and her successor, Alex, went out of their way to create a trip that met our interests. They supported us through the entire process, from planning, to on-the-ground in country, and to the eventual return home.

Local specialist: Kate Bloomer

Why travelers love kimkim

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