Kimkim Trip Reviews

4.8
Based on 16,512 ratings
Read 16,512 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We liked our trip to Cambodia
Cambodia | Nov 20 - Dec 2, 2024

Zvonko
Zvonko D.
Slovenia | Reviewed on Dec 05, 2024
Our fifth trip with Kimkim was again a success! Everything went smoothly and according to the plan, so we like to praise everybody involved! Here are some more details:
- planning phase went quite quickly and smoothly: we started with one existing template on Kimkim and Steve was really helpful and flexible by tuning final trip plan to our preferences. The only problem was that we did not find space on internal flight for the preferred day, so we have to prolong one day in Siem Reap and...
Read more

Our fifth trip with Kimkim was again a success! Everything went smoothly and according to the plan, so we like to praise everybody involved! Here are some more details:
- planning phase went quite quickly and smoothly: we started with one existing template on Kimkim and Steve was really helpful and flexible by tuning final trip plan to our preferences. The only problem was that we did not find space on internal flight for the preferred day, so we have to prolong one day in Siem Reap and shorten one day in Phnom Penh. At the end this change was not so bad at all.
The pace of the trip was more relaxed, but trip still was really attractive; this is what we like when we travel with Kimkim.
We liked quality and locations of all hotels involved. When we travelled with Kimkim in some other countries, description of hotels in Trip plan usually included also links to hotel's web pages; we recommend that in future this would be included also for hotels in Cambodia.
All activities were well picked and we liked them all. If we have to highlight few, the most memorable were: temples and Vespa foodie tour in Siem Reap, Waterfall excursion in Koh Kong and Sunset cruise in Phnom Penh.
There were no mistakes on execution level of the trip: all local guides were very knowledgeable, passionate and helpful; all events and transfers were on time and according to Trip plan.

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Dec 06, 2024

Dear Zvonko,
Thank you very much for sharing the kind words about our service and the trip. It was great to know a few of the highlights you mentioned also.
You stayed in some nice hotels and I am happy you appreciated them too.
It was also nice to meet you and Tatjana at the hotel before setting off on a tour one day.
Thank you again for travelling with us in Cambodia, and hope you book many more equally successful trips with Kimkim in the future.

We loved everything about this trip from star...
Greece | Jun 14 - Jun 30, 2024

C
Caroline F.
Newark, NJ | Reviewed on Dec 05, 2024
We loved everything about this trip from start to finish. Working with Eleni was a real pleasure with such a personable connection from the very first phone call. Eleni understood our requests and presented the most efficient itinerary to see all the ancient Greek sites we requested with so many options layered in based on local knowledge that we never would have figured out by ourselves. Highly recommend giving her a call and working with her within your budget to have the trip of a... Read more

We loved everything about this trip from start to finish. Working with Eleni was a real pleasure with such a personable connection from the very first phone call. Eleni understood our requests and presented the most efficient itinerary to see all the ancient Greek sites we requested with so many options layered in based on local knowledge that we never would have figured out by ourselves. Highly recommend giving her a call and working with her within your budget to have the trip of a lifetime. The administration and organization of the whole Kim Kim experience were flawless. The guides were passionate and highly knowledgeable.

Hotel Review
Kontokali Bay
Corfu

The setting is idyllic, overlooking the Ionian Sea watching the sail boats. Great food options. Clean, well maintained rooms, beach and pool. Nice spa. Friendly staff. Loved the inspiring yoga teacher. Great place for R&R with good proximity to Corfu town.

Authenticity & Character
Location
15 mins cab ride from Corfu town for great restaurants and authentic atmosphere for a little escape from the heavenly oasis
Staff
Cleanliness & Comfort
Loved the welcome basket and treats, fresh towels and general pampering offered at the hotel such a treat!
Activity Reviews
Explore the Smart Home of Ancient Greeks
Explore the Smart Home of Ancient Greeks
Athens

Unexpected fun afternoon spent in this little unique museum.

Quality of Experience
Guides, Drivers and Staff
Sea Kayak above sunken Epidaurus
Sea Kayak above sunken Epidaurus
Nafplio

So fun to spend a morning kayaking over ancient ruins. Made special by a birthday cupcake treat at the beach picnic from the guides for a birthday we were celebrating.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Dec 05, 2024

Thank you very much Caroline for your very warm words!
It was a pleasure to work with you. I hope we get the chance to plan another trip for you either in Greece or in Italy.
All the best, Eleni

Amazing Family Experience in Spain
Spain | Nov 25 - Dec 4, 2024

D
Dawn K.
| Reviewed on Dec 05, 2024
Sword making was amazing. So neat to meet a 5th generational sword artist. Self guided tours were a great resource. Kimkim allowed us to do our own venturing while still having the support of a travel agent and tours. Read more

Sword making was amazing. So neat to meet a 5th generational sword artist.

Self guided tours were a great resource.

Kimkim allowed us to do our own venturing while still having the support of a travel agent and tours.

Hotel Review
Overland Suites Catedral
Seville
Authenticity & Character
Location
Walked everywhere and so charming on cobblestone roads
Staff
Cleanliness & Comfort
Activity Review
Toledo Family Experience & Sword-Making Workshop
Toledo Family Experience & Sword-Making Workshop
Madrid

Such a hands on experience to learn about sword making and its history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Dec 05, 2024

Dawn, it was such a pleasure working with you to plan your trip to Spain. My priority was ensuring you felt supported during your travels, both during the guided tours and self-guided activities. I'm happy to read we've achieved that! The sword-making workshop is one of our family favorites, and I love that it aligned with your kids' interests. I hope to see you again at kimkim on your next family trip!
Coraima

Truly a unique experience
Nepal | Nov 22 - Nov 29, 2024

Angelika
Angelika R.
Dallas, TX | Reviewed on Dec 04, 2024
Truly a unique experience - Sangita had everything organized perfectly from pick-ups to transfers and even checking in on us during the trip to ensure we were ok. The trekking route (Pikey-Peak) was amazing, with Himalaya views most of the time. Mitra guided us safely from teahouse to teahouse and knew all the people to interact with so well. We enjoyed delicious Nepali food in all locations, and bottled water was available everywhere as well.
Our porter Buan was reliable and always ready...
Read more

Truly a unique experience - Sangita had everything organized perfectly from pick-ups to transfers and even checking in on us during the trip to ensure we were ok.

The trekking route (Pikey-Peak) was amazing, with Himalaya views most of the time. Mitra guided us safely from teahouse to teahouse and knew all the people to interact with so well. We enjoyed delicious Nepali food in all locations, and bottled water was available everywhere as well.
Our porter Buan was reliable and always ready to assist with the luggage :)

While trekking was not always easy, it made for a wonderful experience with amazing sights!!!

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Dec 06, 2024

Dear Angelika,

Thank you for amazing review. So glad to hear you had amazing time in Nepal . We look forward to welcoming you and your friends/ family back in Nepal :)

Regards
Sangita and HNB Team

We spent 9 days learning about history and cu...
Czech Republic | Nov 23 - Dec 1, 2024

Ana
Ana C.
St. Marys, GA | Reviewed on Dec 04, 2024
We spent 9 days learning about history and culture!
Prague, our first spot was Amazing! What a city! We started with an evening river cruise and spent the next couple of days touring the Old Town Prague and the Jewish Quarter. Dana, or tour guide was wonderful! Lots of history and interesting facts for sure. Our driver John was also super polite and very nice. Then we went with Yakra, our guide to Kutna Hora, a UNESCO site and had a very nice meal at the end of the day. The next day we...
Read more

We spent 9 days learning about history and culture!
Prague, our first spot was Amazing! What a city! We started with an evening river cruise and spent the next couple of days touring the Old Town Prague and the Jewish Quarter. Dana, or tour guide was wonderful! Lots of history and interesting facts for sure. Our driver John was also super polite and very nice. Then we went with Yakra, our guide to Kutna Hora, a UNESCO site and had a very nice meal at the end of the day. The next day we went to the Nuclear Bunker tour and we had Lada, a wonderful guide that shared his personal stories about that time. It was very historical and interesting. We ended the city with a nice Classical Concert in the Spanish Synagogue. It was magical.
Our second stop was Dresden and after arriving we took a scenic boat cruise in the Elbe River. Nice views and great sunset! Then we met laura, our personal guide and toured the city and its main landmarks. She was wonderful! I was very impressed with the beauty of the City. Our final stop was Berlin, and even though it welcomed us with rain, Klaus, our personal guide made it very interesting (although was very dark). The next day we took a day trip to Potsdam and Sanssouci Palace with Klaus and it was wonderful! We learnt about history and was very impressed with his knowledge. The last day we had Hilke as our guide and she made it worth it! We went to all the main buildings, the hidden streets, while she was teaching us history and culture. She was really good! This trip was another one for the books for sure!

Activity Reviews
Sightseeing Evening Cruise
Sightseeing Evening Cruise
Prague

Nice but short

Privately Guided  Tour Old Town Prague & Jewish Quarter & Prague Castle
Privately Guided Tour Old Town Prague & Jewish Quarter & Prague Castle
Prague

Dana was great! Very knowledgeable and super easy to be with. John our driver was super nice and polite.

Quality of Experience
Guides, Drivers and Staff
Transport
From Prague: Kutna Hora UNESCO Site Tour with Bone Chapel
From Prague: Kutna Hora UNESCO Site Tour with Bone Chapel
Prague

Yakra was great! Very interesting place. We would have prefer to leave earlier so that we could have had more daylight coming back.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruising the Elbe River: A Scenic Boat Trip Experience
Cruising the Elbe River: A Scenic Boat Trip Experience
Dresden

Nice but short.

Quality of Experience
Guides, Drivers and Staff
Transport
Historical Berlin Walking Tour
Historical Berlin Walking Tour
Berlin

Klaus was excellent but unfortunately it was raining and dark and we could not enjoyed as we wanted.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Potsdam & Sanssouci Palace
Day Trip to Potsdam & Sanssouci Palace
Berlin

Wonderful! Klaus make it up for the night before!

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Kreuzberg's Lively Culture: Small Group Tour
Discovering Kreuzberg's Lively Culture: Small Group Tour
Berlin

This was a wondeful day! Hilke spent 5 hours with us going thru buildings, history, small streets and lots of history and culture!

Quality of Experience
Guides, Drivers and Staff
Transport
Nuclear Bunker tour
Nuclear Bunker tour
Prague

AWESOME!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Dec 05, 2024
Hi Ana, Thank you so much for sharing such a detailed and heartfelt review of your trip! We’re thrilled to hear that you had such a wonderful time in Prague, Dresden, and Berlin. It sounds like you truly immersed yourself in the rich history and culture of each destination! We're so glad you enjoyed your evening river cruise in Prague, the fascinating history of the Jewish Quarter, and the incredible UNESCO site in Kutná Hora. It’s also great to hear that you had a memorable experience with... Read more

Hi Ana,

Thank you so much for sharing such a detailed and heartfelt review of your trip! We’re thrilled to hear that you had such a wonderful time in Prague, Dresden, and Berlin. It sounds like you truly immersed yourself in the rich history and culture of each destination!

We're so glad you enjoyed your evening river cruise in Prague, the fascinating history of the Jewish Quarter, and the incredible UNESCO site in Kutná Hora. It’s also great to hear that you had a memorable experience with all of your guides, especially Dana, Yakra, Klaus, and Hilke. It sounds like they were able to bring history to life in a very special way.

Thank you for your kind words about the transport and guides. We’ll make sure to pass your compliments on to Dana, Yakra, John, Laura, Klaus, and Hilke. We also appreciate your feedback on the timing for the Kutná Hora tour — we’ll take that into consideration for future itineraries!

We’re so glad this trip was one for the books! If you ever plan another adventure, we’d be more than happy to help create another unforgettable experience.

Safe travels and best wishes,
Clemens

Our recent trip to Morocco, organized by Original Travels Co
Morocco | Nov 23 - Dec 1, 2024

G
George K.
Newark, NJ | Reviewed on Dec 04, 2024
Our recent trip to Morocco, organized by Original Travels Co via KimKim, was absolutely fantastic. From start to finish, the experience was seamless, personalized, and stress-free. The team truly listened to our specific requests and tailored the itinerary to fit our interests, even accommodating special activities like a relaxing hammam experience. They also made sure to remove any activities that didn't appeal to us, which made the trip even more enjoyable. One of the standout features... Read more

Our recent trip to Morocco, organized by Original Travels Co via KimKim, was absolutely fantastic. From start to finish, the experience was seamless, personalized, and stress-free. The team truly listened to our specific requests and tailored the itinerary to fit our interests, even accommodating special activities like a relaxing hammam experience. They also made sure to remove any activities that didn't appeal to us, which made the trip even more enjoyable.

One of the standout features was how the trip took our health conditions into account. KimKim was thoughtful in ensuring that all activities were accessible and manageable, so we could focus on enjoying the experience without any worries. We also loved the balance between guided excursions and free time for exploration. Having the flexibility to explore on our own was perfect, while the local guides provided insightful and enriching tours when needed.

The safety aspect was also a top priority. We always felt well-informed and secure, knowing what to expect each day. This made the trip truly worry-free, which was especially valuable in a country where navigating remote areas could otherwise be challenging.

What really set this trip apart, though, was the Moroccan guide, Tayeb who took us around and was highly knowledgeable about all the parts of Morocco we went to (Casablanca, Marrakesh, Fez, Merzouga, Chefchaouen, Ouarzazate). He helped us experience Moroccan culture in a way we wouldn't have been able to on our own, from hidden gems to authentic experiences. This local perspective added depth to our understanding of the country and made the journey even more memorable.

Overall, Original Travels Co via KimKim Travels provided incredible value for the cost. It's an investment that was absolutely worth it, especially in a destination like Morocco where the logistics of travel can be complex. I highly recommend KimKim for anyone looking for a stress-free, customized adventure with a personal touch. They even gave us a free upgrade in our stay in Marrakesh for when we were celebrating our wedding anniversary.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 04, 2024
Hi George, Thank you so much for sharing such a wonderful review! We are glad to hear that your trip to Morocco was everything you hoped for and more. It's fantastic to know that the team at Original Travels Co, through KimKim, was able to create a seamless and personalized experience for you, while also ensuring that all your health considerations were thoughtfully addressed. Your feedback about the local guides, flexibility, and safety is greatly appreciated, and we’re especially happy... Read more

Hi George,

Thank you so much for sharing such a wonderful review! We are glad to hear that your trip to Morocco was everything you hoped for and more. It's fantastic to know that the team at Original Travels Co, through KimKim, was able to create a seamless and personalized experience for you, while also ensuring that all your health considerations were thoughtfully addressed.

Your feedback about the local guides, flexibility, and safety is greatly appreciated, and we’re especially happy that you were able to celebrate your wedding anniversary with a special upgrade. Thank you for recommending us to others—it's an honor to have been part of your memorable adventure. We hope to welcome you again on future journeys!

Best Wishes,
Ali

Every expectation and desire was met!
Ecuador | Nov 20 - Dec 2, 2024

Liz
Liz C.
Denver, CO | Reviewed on Dec 03, 2024
I am a kimkim employee traveling with family, and Paola went out of her way to make sure we were taken care of, and every one of our needs were met! She set us up with a knowledgeable driver/guide who showed us all the best places and introduced us to authentic food choices and experiences. We couldn't have asked for anything more. Read more

I am a kimkim employee traveling with family, and Paola went out of her way to make sure we were taken care of, and every one of our needs were met! She set us up with a knowledgeable driver/guide who showed us all the best places and introduced us to authentic food choices and experiences. We couldn't have asked for anything more.

Hotel Reviews
La Casona de La Ronda
Quito

Great location, safe, clean, nice accomodations

Authenticity & Character
Location
very centrally located
Staff
Cleanliness & Comfort
Celebrity Flora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

This activity was so interesting and informative. It was worth the drive south.

Quality of Experience
Guides, Drivers and Staff
Transport
Airport transfer to Quito City
Airport transfer to Quito City
Ecuador

Nice clean car with safe driving!

Quality of Experience
Guides, Drivers and Staff
Transport
Ride the Cable Car to Pichincha Volcano
Ride the Cable Car to Pichincha Volcano
Quito

We enjoyed the hike, the swing, and the views from the cable car.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Dec 05, 2024

Hi Liz,

Thank you so much for the wonderful review! It was a pleasure helping you and your family have the best experience here in Ecuador. I’m so happy to hear that everything went smoothly and that the guide was able to show you all the amazing spots and introduce you to authentic local experiences. It means a lot to me that you felt well taken care of!

Wishing you and your family many more incredible adventures in the future :)

Warmly,
Paola

Hunting the northern lights
Norway | Nov 10 - Nov 23, 2024

D
Danielle M.
Flagami, FL | Reviewed on Dec 03, 2024
Our adventure to Norway was driven by us wanting to see the northern lights . When we started researching how to do this , we came upon a cruise option that was quite pricey and we weren’t sure in November if that was the best way to travel given the increased nighttime hours and colder temps . We found Kimkim and sent them the cruise itinerary we were entertaining. Our specialist Christina took the cruise itinerary and curated a trip for us based on our desire to see the northern lights and... Read more

Our adventure to Norway was driven by us wanting to see the northern lights . When we started researching how to do this , we came upon a cruise option that was quite pricey and we weren’t sure in November if that was the best way to travel given the increased nighttime hours and colder temps . We found Kimkim and sent them the cruise itinerary we were entertaining. Our specialist Christina took the cruise itinerary and curated a trip for us based on our desire to see the northern lights and what were the best things to do in Norway in November . And the cost ended up being a couple thousand dollars less per person than the cruise. She ended up going on maternity leave prior to our trip and we were then assigned to work with Katie who was amazing!!!
When our trip finally came … Katie called us a couple weeks before and went over everything we would be doing and how to get around. She also recommended popular highlights in each city and booked us for extra activities and a porter to help with luggage from Oslo to Bergen … which was well worth the money!
This trip was literally planes , trains and automobiles lol. We were on the move every 1-2 nights
She basically created the road map for our trip and we followed it . She was always available on the app to answer questions and kimkim has an emergency number also to help while on the trip . This trip was absolutely epic !!! The hotels were amazing. The local tour guides were amesome . We saw the lights not once but twice. King crab fishing, sea eagle expedition, fjord cruises, historic cities … you name it …we did it !!
Our trip however, was not without complications. We did have some weather that forced us to reroute one part of the itinerary. Katie was there immediately to help us with that. She was on the phone with us, guiding us as to how we can reroute and what our options were. She was absolutely awesome.
We also got a flight cancellation leaving Kirkenes because of a snowstorm. She was on the phone with us, helping us find the best options.
Even though we had the roadmap of the trip to do it on our own, she was always there with us to help us guide us along the way.
I can’t say enough amazing things about the Kim Kim team.
Thank you Katie for helping us have an unbelievable trip!!! We will never forget it !!!
Highly recommend kimkim for future vacations!!!!

Local specialist: Christina Wang

I had a great experience working with Habiba!
Egypt | Nov 25 - Dec 1, 2024

J
Jessica W.
Manhattan, NY | Reviewed on Dec 03, 2024
I had a great experience working with Habiba! They were very responsive and always willing to be flexible when it came to adjusting plans, which I really appreciated. It made the entire process much easier and less stressful. However, there were a few moments where the itinerary seemed to lack some details, and I had to reach out for clarification. Despite that, the agent was quick to respond and provide the information I needed. Overall, I would still recommend their services for their... Read more

I had a great experience working with Habiba! They were very responsive and always willing to be flexible when it came to adjusting plans, which I really appreciated. It made the entire process much easier and less stressful. However, there were a few moments where the itinerary seemed to lack some details, and I had to reach out for clarification. Despite that, the agent was quick to respond and provide the information I needed. Overall, I would still recommend their services for their responsiveness and adaptability.

Activity Reviews
Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

The hot air balloon ride over Luxor was absolutely breathtaking and magical - the stunning views of the Nile River, ancient temples, and the Valley of the Kings below were simply unforgettable. Watching the sun rise over such a historic and beautiful landscape was an experience like no other. I highly recommend this experience to anyone visiting Luxor – it’s truly a once-in-a-lifetime adventure that will leave you with memories to treasure forever.

Quality of Experience
Guides, Drivers and Staff
Transport
Bedouin Safari and Star Gazing Tour
Bedouin Safari and Star Gazing Tour
Sharm el-Sheikh

The Bedouin safari did not meet expectations. It wasn’t quite as advertised, and several aspects of the tour were lacking. The majority of the tour was an ATV ride, so if you choose to do this, be sure to bring a scarf or wear something you don’t mind getting dusty. The camel ride was only about 5 minutes long, just a quick trip towards the mountain and back, and the person taking photos for you will ask for a tip even though the pictures weren’t particularly great. The stargazing was pretty interesting, the astronomer discussed a few of the constellations and pointed out a few planets that we then used the telescope to look at - Saturn was the best. The dinner was as expected, but the show felt more like a random collection of acts. After the dinner and the show, you then drive the ATV back to where you started. Most importantly, it definitely didn't offer that romantic "under the stars, tent" Arabian night feeling we were hoping for. While you can still appreciate the experience for what it is, it didn’t quite live up to the magical atmosphere we envisioned. Overall, I would suggest managing expectations for the Bedouin safari.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Dec 09, 2024

Thanks Jessica for your kind words. Your feedback is important to us and I am happy that you shared it with us to help us keep improving. I just wanted to clarify that the standard activities were provided as part of your experience. Additionally, our itineraries are designed to be flexible and can be adjusted to accommodate your specific needs, we always strive to offer a personalized and enjoyable experience.
We will be waiting for your next trip to make it more unique and enjoyable for you.
Best Regards,
Habiba

Amazing trip to Thailand!
Thailand | Jan 20 - Jan 30, 2024

Collins
Collins M.
St. Petersburg, FL | Reviewed on Dec 03, 2024
Ada was excellent in setting up all our transportation and activities from start to finish and was easily accessible throughout our trip. All our transports were roomy and the drivers were incredibly friendly. Our tours were also top notch and I would highly recommend Ada and kimkim for travel to Thailand! Read more

Ada was excellent in setting up all our transportation and activities from start to finish and was easily accessible throughout our trip. All our transports were roomy and the drivers were incredibly friendly. Our tours were also top notch and I would highly recommend Ada and kimkim for travel to Thailand!

Activity Reviews
Explore Phuket
Explore Phuket
Phuket

Our tour guide was incredibly knowledgeable and it was interesting to learn about numerous sights in Phuket!

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

We loved the city tour and learning so much about Bangkok!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Chiang Mai Temple Hopping with Doi Suthep  afternoon tour
Half Day Chiang Mai Temple Hopping with Doi Suthep afternoon tour
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Chiang Mai to Chiang Rai Tour with White Temple
Full Day Chiang Mai to Chiang Rai Tour with White Temple
Chiang Mai

We loved the white temple and visiting the northern most point in Thailand! Lolita cafe is also a must!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mahanakhon Skywalk in Bangkok
Mahanakhon Skywalk in Bangkok
Bangkok
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Dec 05, 2024

Dear Collins,

Hope you are doing fantastic.Thank you so much for your wonderful review. We're thrilled to hear that we could provide you excellent service and made your trip to Thailand seamless and enjoyable. It's great to know that you found the transportation comfortable and the drivers friendly, as well as appreciating the experience with your knowledgeable tour guide in Phuket. Your recommendation means a lot to us, and we hope to assist you with your future travels.

Warm regards from Asia,
Ada

40th Birthday Trip to Iceland
Iceland | Oct 21 - Oct 26, 2024

Mariam
Mariam M.
San Jose, CA | Reviewed on Dec 03, 2024
My husband had been wanting to go to Iceland since we first met. We decided to go for his 40th birthday and worked with Rinolda to plan the trip. It was amazing. She took all of our feedback into account and really thought about the details. We had a redeye flight so didn't sleep much and basically started our activities as soon as we landed. The first stop on our itinerary was the Blue Lagoon which was really refreshing and helped to wake us up. We had just the right amount of things to do... Read more

My husband had been wanting to go to Iceland since we first met. We decided to go for his 40th birthday and worked with Rinolda to plan the trip. It was amazing. She took all of our feedback into account and really thought about the details. We had a redeye flight so didn't sleep much and basically started our activities as soon as we landed. The first stop on our itinerary was the Blue Lagoon which was really refreshing and helped to wake us up. We had just the right amount of things to do each day and got to see so many beautiful places and do so many unique things on this trip.

Hotel Review
Comfort Category Accommodation With Private Bathroom
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Blue Lagoon
Iceland

The facilities were very nice and it was a nice, relaxing experience overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Our guide was very knowledgeable and funny. The experience itself was really cool and definitely something I'd recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Dec 17, 2024

Thanks for the beautiful words, it was my pleasure to be a part of your adventure!

Our guide and driver Oussama is superb. He i...
Morocco | Nov 20 - Dec 2, 2024

J
J G.
Singapore | Reviewed on Dec 03, 2024
Our guide and driver Oussama is superb. He is considerate, responsive, pragmatic, knowledgeable, has a good sense of humour, and he goes extra miles to be helpful. We have enjoyed his company over the journey and are thankful for his presence and assistance throughout the trip. The organizers Said and Hazma are both excellent, indeed impeccable. Read more

Our guide and driver Oussama is superb. He is considerate, responsive, pragmatic, knowledgeable, has a good sense of humour, and he goes extra miles to be helpful. We have enjoyed his company over the journey and are thankful for his presence and assistance throughout the trip.

The organizers Said and Hazma are both excellent, indeed impeccable.

Hotel Reviews
Lalla Ghayta
Riad Salam Fes
Fes
Hôtel & Spa Le Doge
Casablanca
Kasbah Izoran
Midelt
Tiziri Luxury Camp
Merzouga
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 04, 2024

Hi J G,

Thank you so much for your kind words! We're glad to hear thatour team made such a positive impact on your trip. It's wonderful to know that Oussama’s professionalism, warmth, and extra effort helped make your journey memorable. We'll be sure to pass along your feedback to him and to Said as well. Your appreciation means a lot to us, and we're so glad you had such a great experience. We hope to welcome you back on another adventure soon!

Best Wishes,
Hamza

Wonderful Morocco Adventure
Morocco | Nov 25 - Nov 30, 2024

Nur Aqillah
Nur Aqillah S.
Singapore | Reviewed on Dec 03, 2024
The place they chose for us to stay, Riad Le Pèlerin, was both modern and beautiful. The staff—Abdul Karim, Rashid, and Ismael—were incredibly hospitable and accommodating, helping us with our luggage through the long alleyway to the riad. We had a wonderful female tour guide, Hanan, who showed us around Marrakesh, including the Bahia Palace, Jemaa el-Fna, and the vibrant market. Although there was a lot of walking, Hanan provided us with insightful historical and cultural knowledge. Her... Read more

The place they chose for us to stay, Riad Le Pèlerin, was both modern and beautiful. The staff—Abdul Karim, Rashid, and Ismael—were incredibly hospitable and accommodating, helping us with our luggage through the long alleyway to the riad.

We had a wonderful female tour guide, Hanan, who showed us around Marrakesh, including the Bahia Palace, Jemaa el-Fna, and the vibrant market. Although there was a lot of walking, Hanan provided us with insightful historical and cultural knowledge. Her restaurant recommendation, Hajd Mustafa, was excellent, and the lamb was particularly delicious. A highlight was the stop at Koutoubia Herbal, where they introduced us to their own beauty products, which was a nice touch for us ladies.

Our decision to take a hot air balloon ride turned out to be a fantastic one; the views were breathtaking. The overnight stay at Inara Desert Camp was also a memorable experience, especially the camel ride.

Riad As Salam was equally beautiful, with its vibrant decor and warm hospitality. The staff was very helpful, assisting with carrying our large bags to our rooms.

In Fes, our tour guide Sherif took us through the souks and intricate alleys, sharing fascinating stories about the different family artisans who have been practicing their crafts for generations and along with it, we had the chance to shop for unique treasures. We had a lot of fun, especially during our laugh-filled exploration of the "hug me" alley.

Throughout our entire journey, Sameer was an excellent driver. He was always accommodating and ensured we felt safe, especially as we were all women traveling together. He was also knowledgeable, providing explanations and answering our questions during the road trips.

Hotel Review
Riad Le Pèlerin
Marrakech
Authenticity & Character
Location
Staff
The staff—Abdul Karim, Rashid, and Ismael—were incredibly hospitable and accommodating, helping us with our luggage through the long alleyway to the riad.
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 03, 2024

Hi Nur Aqillah,

Thank you for sharing your wonderful experience! We’re glad you enjoyed the modern charm of Riad Le Pèlerin and Riad As Salam, along with the warm hospitality of their teams.

Hanan’s knowledgeable guidance in Marrakesh and her excellent restaurant recommendation clearly made your visit special. We’re so glad you loved the hot air balloon ride, Inara Desert Camp, and camel ride—truly unforgettable experiences!

It was a pleasure to be part of your adventure, and we hope to welcome you back for another trip soon!

Warm regards,
Mohamed

The Trip of a Lifetime!
Japan | Nov 23 - Nov 30, 2024

Amar
Amar P.
Downers Grove, IL | Reviewed on Dec 03, 2024

It was truly the trip of a lifetime! Our guide in Tokyo, Alan, was spectacular—knowledgeable and engaging, making every moment unforgettable. Simon, our trip planner, was amazing, maintaining excellent communication throughout the entire experience. The hotels, activities, and recommendations were outstanding, enhancing our adventure. I highly recommend this travel service for anyone looking to explore Japan in a unique and memorable way

Local specialist: Simon Huang
Simon
Simon Huang
Local specialist in Ashburn | Replied on Dec 04, 2024
Hi Amar, Thank you so much for your wonderful feedback! I’m thrilled to hear you had a lifetime trip to Japan. It’s fantastic to know that Alan's knowledge and engagement made such a positive impact on your experience. I appreciate your kind words about my planning and communication. It was a pleasure working with you to create this adventure, and I’m glad to hear that the hotels, activities, and recommendations met your expectations. Thank you for recommending our service! If you ever... Read more

Hi Amar,

Thank you so much for your wonderful feedback! I’m thrilled to hear you had a lifetime trip to Japan. It’s fantastic to know that Alan's knowledge and engagement made such a positive impact on your experience. I appreciate your kind words about my planning and communication. It was a pleasure working with you to create this adventure, and I’m glad to hear that the hotels, activities, and recommendations met your expectations.

Thank you for recommending our service! If you ever decide to explore more destinations or need assistance in the future, please don’t hesitate to reach out.

Best wishes,

Simon

The trip was flawless and everything went as planned
Morocco | Nov 22 - Dec 1, 2024

R
Ray G.
United Kingdom | Reviewed on Dec 03, 2024
The trip was flawless and everything planned went smoothly. Hamza and Said were extremely helpful in helping us decide on the route and stops. Illyas was our driver and was extremely friendly and a very safe drive. Local guides were all very good as were the hotels. Our favourite stop was our overnight in the Sahara as well as the spectacular drive the following day through the Atlas Mountains. Read more

The trip was flawless and everything planned went smoothly. Hamza and Said were extremely helpful in helping us decide on the route and stops. Illyas was our driver and was extremely friendly and a very safe drive. Local guides were all very good as were the hotels.

Our favourite stop was our overnight in the Sahara as well as the spectacular drive the following day through the Atlas Mountains.

Hotel Reviews
Riad Salam Fes
Fes

This hotel wows you with its public areas and the rooms. I have deducted a star because the bathrooms are in need of a refresh (shower head was old and rusty and the sing was cracked). Also the rooms are around courtyards (as expected in a Riad), but there was quite a lot of noise from children until late at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

One of the best hotels I have ever stayed in. The public areas are amazing and rooms super comfortable. The staff are extremely efficient and helpful

Authenticity & Character
Location
Not too far from the Medina but the walk is along a busy road - the hotel is in a quiet location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 04, 2024
Hi Ray, Thank you so much for your kind words! I'm glad to hear that everything went smoothly during your trip and that you enjoyed the route, stops, and the guidance from Said and me. It’s great to know that Illyas provided safe and friendly service, and that the local guides and hotels also met your expectations. I’m glad to hear you loved the Sahara overnight experience and the drive through the Atlas Mountains – truly unforgettable! I also appreciate your constructive feedback regarding... Read more

Hi Ray,

Thank you so much for your kind words! I'm glad to hear that everything went smoothly during your trip and that you enjoyed the route, stops, and the guidance from Said and me. It’s great to know that Illyas provided safe and friendly service, and that the local guides and hotels also met your expectations.

I’m glad to hear you loved the Sahara overnight experience and the drive through the Atlas Mountains – truly unforgettable! I also appreciate your constructive feedback regarding the riad in Fes, and I’ll make sure it’s shared with the team to ensure future improvements.

Thank you again for choosing us, and I hope we have the opportunity to guide you on another amazing trip in the future!

Best Wishes,
Hamza

Trip of a Lifetime!
Peru | Nov 20 - Dec 2, 2024

Andrea
Andrea D.
San Diego, CA | Reviewed on Dec 03, 2024

We thoroughly enjoyed our trip to Peru, visiting Arequipa, Colca Canyon, Puno, taking the train from Puno to Cusco, touring the Sacred Valley and Machu Picchu. All the tour guides were knowledgable, friendly, and informative. The hotels and their locations were comfortable, included meals, and centrally located. The transfers made the daily travel very easy. Our local specialist offered great advice and incorporated the elements that were key to us and our visit. The travel was easy and seamless because of her planning.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 03, 2024

Hi Andrea,
Thank you so much for sharing your experience with us! It was a pleasure helping with your trip, and I'm thrilled to hear that you had such a great time here. I hope we can stay in touch for any future travels to South America!
Wishing you a merry Christmas and a happy new year!
Liz.

Superb Local Guides! Could not have asked for better!
Cambodia | Nov 17 - Nov 26, 2024

N
Nana N.
Denver, CO | Reviewed on Dec 03, 2024
Lynn and Sokin were superb guides. They were passionate about their country and provided a lot of highly interesting stories and facts. They clearly spent a lot of time studying their history, architecture, and culture. We could not have asked for better local guides. They were both friendly, curious, and professional. They engaged in real conversations with us. Read more

Lynn and Sokin were superb guides. They were passionate about their country and provided a lot of highly interesting stories and facts. They clearly spent a lot of time studying their history, architecture, and culture. We could not have asked for better local guides. They were both friendly, curious, and professional. They engaged in real conversations with us.

Hotel Reviews
Treeline Urban Resort
Siem Reap

One of the best hotels I have ever stayed at. The aesthetic was divine, as was the service. The food was also outstanding. Great coffee in the room too.

Authenticity & Character
The hotel was designed by a Cambodian architecture and was sublime.
Location
Staff
Cleanliness & Comfort
Palace Gate Hotel & Resort
Phnom Penh

The location could not have been better. It was an oasis in the busy city. The pool was beautiful!!! The food was also outstanding, especially the breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Soriyabori Resort
Koh Trong

Staying on the island of Koh Trong was a superb experience. We biked around the circumference of the island, which only got electricity five years ago. The agrarian practices appear to be very traditional from what we saw, and the homes were also traditional. Felt very local. The resort was very pretty, and also quite an oasis. The pool was refreshing and very much needed as there is no A/C. I wish the resort put more effort into flavoring their food, as it was the blandest food on our trip. The staff was young and inexperienced. It was hard to get a clean towel for the pool and the basket overflowed with dirty towels most of the day. The one area where improvement would be most welcome is to upgrade the mattresses and pillow in the rooms. The mattresses were very hard and our bodies ached during the night. The mosquito also need felt dirty. The tone of the resort was cool, but the comforts were lacking, especially for the price.

Authenticity & Character
The resort had an authentic feel, but it could have been much more comfortable. Please add A/C, better mattresses, more flavorful food, and it would be perfect!
Location
The island of Koh Trong was magical!
Staff
They were young and inexperienced.
Cleanliness & Comfort
There were cobwebs in our room and the mosquito need was dirty. Very hard to get clean towels for the pool, which was essential because it was so hot!
Activity Reviews
Champey Academy of Arts
Champey Academy of Arts
Phnom Penh

Do not miss this activity. The kids were adorable. It was a very authentic local experience. We were the only people in the audience. The kids invited us to dance with them, after dressing us in the sari-like pants.

Quality of Experience
Guides, Drivers and Staff
Transport
Koh Trong to Siem Reap with kayaking to see dolphins (shared tour)
Koh Trong to Siem Reap with kayaking to see dolphins (shared tour)
Cambodia

This was the absolute highlight of our trip. Our guide, Ben, was superb. The river was gorgeous. We saw the Irrawaddy dolphins, who can very close to our kayaks multiple times, and Ben know how to find them.

Quality of Experience
The Mekong is an amazing river! Loved every minute of it.
Guides, Drivers and Staff
Our guide Ben was superb! He was professional and fun and knowledgable.
Transport
Central Market
Central Market
Phnom Penh

The market was cool, but not one of the greatest. I would recommend going to the wholesale market, Orussey, for a more local experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Royal Palace & National Museum
Royal Palace & National Museum
Phnom Penh

Definitely a must see.

Quality of Experience
Guides, Drivers and Staff
Transport
Phnom Penh to Mekong Island of Koh Trong via Kompong Cham
Phnom Penh to Mekong Island of Koh Trong via Kompong Cham
Cambodia

Super cool island. Go for a day trip, if you are staying in Kratie, to ride around the island. The ferry is a super local experience. We were the only "barang" on our return trip to Kratie.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The ferry was unpredictable and smelled of fumes. But it was very memorable and local.
Historic Rickshaw (pedicab) tour
Historic Rickshaw (pedicab) tour
Phnom Penh

Not to be missed!

Quality of Experience
Guides, Drivers and Staff
Transport
Angkor Wat  morning visit by remork
Angkor Wat morning visit by remork
Siem Reap

One of the wonders of the world!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Dec 04, 2024
Dear Nana,
Thank you for taking the time to give such detailed comments about your trip to Cambodia.
I'm especially pleased to read your comments about our two regular guides. I've already shared the comments and thanked them again.
For Soriyabori I will mention the feedback to their owners. I know they do have limitations on the island and I'm not sure if installing a/c is practical. Maintenance might also be an issue due to the lack of trained repair workers in the provinces. I live in a...
Read more

Dear Nana,
Thank you for taking the time to give such detailed comments about your trip to Cambodia.
I'm especially pleased to read your comments about our two regular guides. I've already shared the comments and thanked them again.
For Soriyabori I will mention the feedback to their owners. I know they do have limitations on the island and I'm not sure if installing a/c is practical. Maintenance might also be an issue due to the lack of trained repair workers in the provinces. I live in a wooden house and know some things are challenging. Whilst staff will have little experience and come from the island, there is no excuse for cobwebs or a lack of towels. So I am sure they can and will do better.
I was delighted to hear that the dolphin kayak tour was the highlight of the trip. Due to the location of the dolphin pools and the fact most visitors do not have the time to visit Kratie, it is especially satisfying when 'off the beaten track' adventures meet, and exceed expectations.
Thank you again for travelling with Travel Asia a la carte and Kimkim in Cambodia. Do share the experiences with your friends and family and encourage them to visit too.
Best regards from Siem Reap,
Steve.

We enjoyed our travel with KimKim as we explo...
Thailand | Nov 18 - Nov 23, 2024

Damacia
Damacia W.
Dallas, TX | Reviewed on Dec 03, 2024
We enjoyed our travel with KimKim as we explored the temples tour, the markets in town, the floating market and the railroad market.We did Bangkok for a few days and Phuket the remainder of our time, where we visited phi phi island , an elephant adventure and booked a dinner in the sky. The staff made sure our needs were met and did every thing they could to make the trip fun and memorable. We appreciate your time and dedication on our vacation. Thank you! Read more

We enjoyed our travel with KimKim as we explored the temples tour, the markets in town, the floating market and the railroad market.We did Bangkok for a few days and Phuket the remainder of our time, where we visited phi phi island , an elephant adventure and booked a dinner in the sky. The staff made sure our needs were met and did every thing they could to make the trip fun and memorable. We appreciate your time and dedication on our vacation. Thank you!

Hotel Reviews
Kalima Resort & Spa Phuket
Phuket

I loved the view from the resort and the food was delicious !

Authenticity & Character
The room we booked had a beautiful ocean view and it had an infinity pool
Location
It was away from the main roads, very quiet!
Staff
Very nice staff and friendly
Cleanliness & Comfort
Very clean!
Shan Villas Sukhumvit
Bangkok

This hotel was very beautiful!

Authenticity & Character
It was very aesthetically pleasing
Location
Private area away from the busy roads
Staff
Very friendly and helpful
Cleanliness & Comfort
Clean and spotless
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Dec 05, 2024
Dear Damacia, Greetings from Ada.Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your travel experience with me and our team and had such a memorable time exploring the temples, markets, and beautiful attractions in Bangkok and Phuket. The adventures you embarked on, from visiting Phi Phi Island to the unique dinner in the sky are all the highlights in Thailand and we're glad our staff could meet your needs and contribute to making your trip fun and... Read more

Dear Damacia,

Greetings from Ada.Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your travel experience with me and our team and had such a memorable time exploring the temples, markets, and beautiful attractions in Bangkok and Phuket.

The adventures you embarked on, from visiting Phi Phi Island to the unique dinner in the sky are all the highlights in Thailand and we're glad our staff could meet your needs and contribute to making your trip fun and memorable.

We also appreciate your kind words about Kalima Resort & Spa Phuket and Shan Villas Sukhumvit. The views and friendly and helpful staff certainly add to the experience!

Thank you once again for your feedback. We hope to welcome you back on another amazing adventure in the future.

Best regards,
Ada

Magical Paris!
France | Nov 22 - Nov 26, 2024

Linda
Linda D.
Philadelphia, PA | Reviewed on Dec 03, 2024
Excellent experience with Kim Kim. Audrey was always responsive in a timely manner, and we worked together to plan a great trip to Paris. She listened to my needs and planned the trip accordingly, My granddaughter loved the experiences , It was perfect! Our guide , Solene, was excellent and flexible to our needs. We all enjoyed our time with her. I will use Kim Kim again and refer my friends. Read more

Excellent experience with Kim Kim. Audrey was always responsive in a timely manner, and we worked together to plan a great trip to Paris. She listened to my needs and planned the trip accordingly, My granddaughter loved the experiences , It was perfect! Our guide , Solene, was excellent and flexible to our needs. We all enjoyed our time with her. I will use Kim Kim again and refer my friends.

Activity Reviews
Full day guided visit of Paris
Full day guided visit of Paris
Paris

It was very helpful having our guide meet us at our apartment in the Marais. Solene was frienfly, knowledgeable , on-time, and professional. We enjoyed her company and was very helpful snd flexible to meet our needs,

Quality of Experience
Communication was exellent with Audrey, our guide Solene, and the drivers. Everyone was professional and approachable.
Guides, Drivers and Staff
High level of communication and professionalism.
Transport
Good communication with emergency numbets. Drivers were in contact with me snd were very reliable.
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris
Cabaret show at the Moulin Rouge
Cabaret show at the Moulin Rouge
Paris

Such a fun evening. Kimkim! A mistake was made with tge cate of tge fessrvstion, but Audrey handled fhat immediately.

Notre-Dame de Paris
Notre-Dame de Paris
Paris
Visit of Arc de Triomphe
Visit of Arc de Triomphe
Paris
Visit of Orsay Museum with audioguide
Visit of Orsay Museum with audioguide
Paris
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris
Afternoon tea at Mariage Frères
Afternoon tea at Mariage Frères
Paris

Very expensive for what we received , would go back there gor fhe gift shop but not have tea there again..

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Dec 03, 2024

Dear Linda,

Thank you for your feedback.
I am very happy you enjoyed your stay in Paris. I know how important it was for you, your daughter and your granddaughter to have a great time together.
I wish you all the best.
Audrey

Hiking, cycling, abseiling and other outdoor activities
New Zealand | Nov 10 - Dec 2, 2024

A
Andy N.
Canada | Reviewed on Dec 03, 2024

The most memorable experiences were: Black Abyss, Waitomo, Black Water Rafting Co. abseiling into caves to see the glow worms.
46km Timber Trail bike ride.
Tongariro National Park 20km alpine crossing, across sleeping volcanoes.
Kaiteriteri: Cruise on tiny Aqua Taxi and hike between bays. Saw a pod of orcas close by.
Climbed Ben Lomond near Queenstown. 1010m elevation gain, Total huke 11km.
Good choice of small friendly places for accommodation .Good breakfasts.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 03, 2024

Hi Andy
Thanks for sharing your feedback. Great to hear you and Monica enjoyed so many New Zealand adventures during your November visit . It was fun working with you to plan this trip!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.