Kimkim Trip Reviews

This is the second time we used kimkim to book a trip. The planning process and communication leading up to the trip to Argentina was not as smooth as our last trip. Additionally, this time once in country out contact changed. Kristi did great communicating while we were in Argentina but I think it’s helpful to have the same contact all the way through. It felt as though once we made a deposit on the trip Johanna was less responsive.

Hotel Reviews

Iguazu Jungle Lodge Hotel

Puerto Iguazu

Hotel in a jungle setting. Family friendly with a lot of kids running around. Only 1 restaurant on site with staff that was not attentive. Didn’t refill food during breakfast buffet. Didn’t check on us during dinner service. Hotel is walkable to other shops and restaurants but it’s not a short walk and the road is rough.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Mansa Wine Hotel

Vistalba, Lujan de Cuyo

Nice hotel in wine country and the rooms in the wine barrels are unique. Beds are very comfortable, room is spacious and clean. Staff was very nice and breakfast was good. Onsite restaurant was good but limited and it’s a bit far to walk anywhere else. Energy saving hotel requires you to have a key in the slot for the AC to run which I understand but the room would get very hot during the day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Patagonia Queen

El Calafate

This is a small older hotel but well kept clean and has friendly staff. Room was small and basic. Great location walkable to down town area. Breakfast was average. Downfall is that the hotel staff goes through in the morning knocking on doors for those that have early tour pick ups but it wakes up all hotel guest.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Llao Llao Hotel

Bariloche, Río Negro

Beautiful older hotel with amazing views. Wonderful infinity pool that is heated with a view of the mountains. Afternoon tea was lovely. Restaurant on sites were ok, breakfast was good offering. Room was spacious and clean, bed average, floors creak loudly. Location is far from everything.

Authenticity & Character

Location

A bit far removed from

Staff

Cleanliness & Comfort

Krista Boutique Hotel

Buenos Aires

This is a 3 star hotel not 4/5 star as compared to hotels in the States. Clean and friendly staff. Breakfast offered was average, room was basic and bed was average. The evening wine offered in the lobby and use of wet and dry Saunas were nice additions. Located near many great restaurants but a bit far from other tourist areas.

Authenticity & Character

Location

Located near many great restaurants but a bit far from other tourist areas.

Staff

Friendly

Cleanliness & Comfort

Beds were not comfortable

Activity Reviews

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura

Argentina

This was a great tour of the falls and boat ride into the falls. Very easy walk to multiple view points and our guide was fabulous.

Quality of Experience

Guides, Drivers and Staff

Transport

A Wine tour of Luján de Cuyo

Mendoza

Once again our itinerary changed from what was provided and one winery we hoped to visit was no longer on the list. Overall a good tour with multiple stops.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Winemaker and Olive Oil tour in Maipu

Mendoza

Our itinerary changed from what we were provided when planning our trip. The first winery we went to was not expecting us and we had to change where we visited. In the end it all worked out and was great. Lunch at El Enamigo is a must.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fly to Buenos Aires, depart Argentina from EZE

Argentina

Transport

Fly to Puerto Iguazu

Argentina

Transport

Fly to Mendoza

Argentina

Transport

Minitrekking Ice Hike on Perito Moreno Glacier

El Calafate

Hiking the glacier was out favorite experience of our 2 weeks in Argentina. It was surprisingly not as cold as we anticipated but we wore layers to accommodate. The hike with crampons on your shoes is no joke as it is a lot of up and down hill and the ice. The whiskey at the end with glacier rocks was awesome.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fly to El Calafate: Glaciers, Culture, and Natural Wonders

Argentina

Transport

Hotel Llao Llao Activities

Bariloche

We enjoyed the heated infinity pool, afternoon tea and the spa. We were hoping to golf but the weather did not cooperate.

Quality of Experience

Food

Victoria Island and Arrayanes Forest

Bariloche

This was a good tour even though it was cold and rainy. Seeing the Forrest and hearing all about the trees on Victoria Island was fantastic.

Quality of Experience

Guides, Drivers and Staff

Fly to Bariloche, transfer to Hotel Llao LLao

Argentina

Guides, Drivers and Staff

Transport

Boat Excursion to Tigre

Buenos Aires

While Interesting I would skip this tour. You are on a bus then a boat just looking and listening.

Quality of Experience

Guides, Drivers and Staff

Transport

Buenos Aires Walking City Tour

Buenos Aires

This was more riding on a bus than walking but enjoyed getting to see different parts of the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Empanadas Cooking Class & Malbec Wine Tasting

Buenos Aires

This was a great experience. It ended up just being my husband and I making empanadas and drinking wine. Fun experience!

Quality of Experience

Guides, Drivers and Staff

Gala Tango- Tango Lessons | Dinner | Show

Buenos Aires

This was a great experience. The lessons were short but fun. The dinner and show were both great. It was the perfect way to start a trip to Argentina.

Quality of Experience

Food

Transport

Arrival to Buenos Aires from EZE

Buenos Aires

Pick up went smoothly

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was very easy to plan and Majid was very reponsive to making any changes we requested. Our driver Ismail was great - he was very personable and open about sharing about life in Morocco. He made 'on the fly' adjustments seamlessly and had excellent recommendations regarding where to visit, eat and shop. He always had an eye out for safety and we felt very comfortable everywhere.

Sorry for responding late but we had a wonderful time in Norway! The Kim Kim team was very thorough and helpful throughout our trip. The only minor glitch we had was at Tromso airport where we were not met by anyone upon arrival. But within few minutes of speaking with your office, our ride arrived. We really appreciate the ability to connect on WhatsApp and the prompt responses every time! We found everyone at Kim Kim extremely friendly, polite and helpful to deal with. The hotels were fantastic and our guide in Oslo was prompt, informative and friendly. Unfortunately our guided tour in Bergen got cancelled due to bad weather and we were unable to do both the funicular in Bergen and the cable ride in Tromso, but overall it was an extremely well planned itinarary & great service. Thank you all for making our trip so fun, & convenient! We will definitely reach out to Kim Kim for any trips in the future.

Hotel Review

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

A great hotel! Clean and comfortable rooms! Friendly staff. Fantastic food! And can’t beat the convenience of being right across from the airport! So glad that it was suggested for our stay!

Authenticity & Character

Location

The convenience

Staff

Cleanliness & Comfort

Activity Reviews

Whale Watching Excursion by Electric Ship

Tromsø

Awesome scenery! And 100s of Orcas!!

Northern Lights Hunt by Minibus with Photographer & Campfire Dinner

Tromsø

Wow! Wow! Wow! What can I say? We were disappointed to see overcast skies upon landing in Tromso, but they drove us across to Finland in search of clear skies to view this amazing phenomenon! It is a spectacular display by Mother Nature! The best part was enjoying a warm meal around the campfire in the freezing arctic temperatures with the Northern Lights dancing all around us! What an amazing experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer

Tromsø

Fjord Cruise & Seafood Dining Experience

Bergen

Northern Lights Dinner Cruise

Tromsø

Quality of Experience

Norway in a Nutshell Tour

Norway

Quality of Experience

Transport

Oslo private tour

Oslo

Fjord Safari by RIB

Flåm

Quality of Experience

Guides, Drivers and Staff

Private Floating Sauna Experience

Norway

It was an amazing experience to enjoy the warmth of the suana and take a refreshing dip in the beautiful fjord that stretches out before you! A must do activity on your travel to Norway!

Quality of Experience

Planning and execution of the itinerary was flawless. Glad we trusted kimkim and their partners in making the trip hassle free and all we had to worry about was how to enjoy it. Our Buenos Aires chauffer Leo was exceptional. Felipe and Florencia kept in touch in making sure our trip prep and arrival are going as planned. They gave many helpful tips in navigating Argentina. We loved our Glacier tour guide Pablo very informative and made the 50ish km trip entertaining!Our favorite was the Penguin island tour. We were running late but they waited for us for extra 5mins and so glad we did not miss it. Mery our trip planner was very patient with me as I kept changing my mind about the itinerary but once we got it together she organized everything and I did not have to worry a bit. Thank you very much Kimkim!

We had a fabulous experience. All the guides were very helpful and attentive.

Hotel Reviews

Four Seasons Sydney

Sydney

Beautiful hotel and location was great. We didn’t get a room with a view and that was a disappointment because we were told the hotel had great views. We were looking at a back road and building. Service was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Longitude 131˚

Yulara

This is a very well kept property. Only 16 private tents. Treatment was of a six star hotel. Every single person called us by our names. Beautiful location and the experiences were unique.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Reef House Adults Retreat

Palm Cove

Beautiful location. The room was comfortable. No beach view but a very well kept.

Authenticity & Character

Location

Walking around was easy

Staff

Cleanliness & Comfort

Activity Reviews

Sydney Opera House Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic Sydney Sights - Half Day Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Mountains Small Group Tour

Sydney

Long hike but worth it!

Quality of Experience

Guides, Drivers and Staff

Rebecca was amazing!

Transport

Signature Experience - Day 2 (Longitude 131)

Uluru

Quality of Experience

Guides, Drivers and Staff

Transport

Signature Experiences on Day 1 (Longitude 131)

Uluru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vlasoff Sand Cay Helicopter Tour (departing Cairns)

Australia

An unforgettable experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Seastar Full Day Great Barrier Reef Snorkel & Dive tour

Australia

Great staff and activities were very pleasant

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amazing trip in Patagonia and Tierra del Fuego, which materialised after 5 years dreaming about it.
Perfect organisation, beyond what I was dreaming for. Small groups for excursions, our 4 guides where all amazing, knowledgeable, friendly, caring, making us feeling welcomed and privileged. A lot of small and so precious attentions, like making us arrive first in Ushuaia national park to get the beach with post office just for ourselves. We realised the chance we had when we left the place 20 minutes later, full of tourist's buses…
Perito Moreno and Esmeralda Lagoon are magic places, and each time we had all the free time we needed to enjoy the spectacular nature.

We come back from Argentina in loved with the country and its kindness.

Special thanks to Virginia and then Emilce who accompanied us on building the program and making it happening. The trip was originally planned in 2020 and postponed because Covid19. Kimkim team kept in touch all the way long and made a wonderful job allowing us to reschedule and rebuild when finally possible again for us in 2024.

Kelly provided us with a great itinerary to cover everything we wanted to see and do. Our local guide was Otto who further helped us explore and understand Thailand and Bangkok during our wonderful visit there.

We had a really memorable trip to Cambodia. Steve and his team took time to understand our travel wishlist, schedule and dietary constraints and crafted a wonderful itinerary for us. We were exposed to so much more in terms of local cuisine and culture and are so grateful for it!
Our local guide Sann greeted us at the airport and was flexible enough to work through our schedule to maximise what we could do. We loved the hotel that we stayed at as well.

We thoroughly enjoyed our trip to Berlin. The Christmas Market provided a local perspective. The rickshaw tour was very informative however a microphone with earbuds might be useful. It was difficult to hear the driver as he was looking forward. Still, Hugo and his brother, we're great!

My trip to Finland was nothing short of extraordinary, and I can confidently say it was a once-in-a-lifetime experience. From the moment I arrived, I was captivated by the breathtaking wilderness that seemed to stretch endlessly in every direction. The untouched beauty of the Finnish landscapes, with their dense forests, crystal-clear lakes, and serene hills, created the perfect backdrop for my adventure.

One of the highlights of the trip was the incredible biking tours. Pedaling through winding trails, I got to witness the raw beauty of Finland's nature in an adventurous awe-inspiring way. The air was fresh and crisp, and the feeling of being completely immersed in such untouched surroundings was exhilarating.

Hiking through Finland’s pristine forests and up into the rolling hills was equally unforgettable. Each hike brought new surprises, whether it was stumbling upon a quiet lakeside or reaching a peak that offered a panoramic view of the wilderness. Every step felt like a connection to nature itself, peaceful and restorative.

The food was another standout. From hearty Finnish stews to delicious fresh fish and berries, every meal felt like a celebration of the country's natural bounty. Each dish was simple but full of flavor, and the local delicacies were a real treat.

What made this trip truly life-changing, though, was the adventure of witnessing the Northern Lights. I had always dreamed of seeing them, and the moment those brilliant, green lights appeared in the night sky, I was absolutely awestruck. It was as if the universe had given me a gift, a moment of pure magic.

This trip exceeded every expectation I had and more. The adventures, the peaceful solitude of the wilderness, the new experiences, and the memories made were all beyond what I could have ever dreamed of. Tommy, thank you for helping create a truly life-changing experience that I’ll carry with me forever. It was everything I hoped for and so much more.

Hotel Review

Arctic Light Hotel

Rovaniemi

Authenticity & Character

Truly encompasses Finnish culture.

Location

Close to everything. easy to walk wherever needed.

Staff

Extremely polite and helpful. Had great recommendations. Always friendly.

Cleanliness & Comfort

Activity Reviews

A day with Santa, reindeer and huskies

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Guided eFatbike tour

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Northern lights Photo tour

Finland

Quality of Experience

Guides, Drivers and Staff

Transport

Arctic Survival tour

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Northern Lights Floating

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Guided tour to Korouma National Park

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

We overall had a great 10 day trip in Japan. The locations and experiences were exactly what we were looking for, you can't go wrong with all the wonderful things to see in the country. We did have issues with our particular tour specialist. We felt that she provided a 'copy and paste' itinerary from other trip plans and was not individualized based on our questions and feedback. While planning other Kimkim trips, it was more of a back and forth looking for feedback, but any questions or comments we had would automatically result in a new trip plan - there wasn't the specialized communication that I had experienced with other trip guides. I was particularly disappointed with the restaurant reservations. I asked 6 weeks in advance of our trip for recommendations and help making reservations and our guide said she would get back to us and never did. Only after prompting, she provided a list of top 10 restaurants in Tokyo - something we easily could have found ourselves. Given how packed Japan is and personal food sensitivities, finding restaurants for dinner was very frustrating and a problem that could have been avoided. I do love Kimkim and have recommended them many times, but I do say it is dependent on the knowledge and the willingness to help by your assigned guide.

Activity Reviews

Full Day Mt. Fuji and Lake Ashi Tour

Hakone

Sam was a great guide - I wish we could have started our trip with him in Tokyo. He was super informative about history, religion, and customary practices at temples. We learned so much from him at the very end of our trip that we wish we had known from the start. I do think a guide isn't really necessary for what we did on this particular day, we only really needed a driver but we were happy to spend the day with Leon nonetheless.

Guides, Drivers and Staff

Transport

Full Day Nara City Tour, Overnight in Osaka

Kyoto

Leon was an incredible driver and guide. We were expecting him to just drive us around, but he walked around with us providing information and taking pictures for us. When it started to rain, he volunteered to run back to the car and come pick us up so we didn't get wet. He even brought us to an additional park that wasn't on the itinerary - he was great!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Zumi is a fabulous tour guide and super responsive to whatever we were interested in or any particular requests we had. We loved everything we saw this day and Zumi went out of his way to provide us an excellent experience.

Quality of Experience

Guides, Drivers and Staff

Tokyo City Tour with Tokyo Tower

Tokyo

Our guide, Keiko, had difficulties navigating the subway - she got confused multiple times resulting in delays. She was very personable and friendly, but we didn't feel that she knew the city too well other than the major tourist areas we were visiting.

Guides, Drivers and Staff

The guide didn't seem to know how to navigate Tokyo subways well. She was informative when we asked questions, but we were expecting for her to provide more information on overall history and culture of Tokyo/Japan.

All of our drivers were amazing. Thank you Cristian, Alex, Mario, and Jorge for driving us safely around Costa Rica and telling us all about your beautiful country. The highlight was the night hike at Sukia Park with Juan and the guided hike through Manuel Antonio with Sosio.

Hotel Review

Arenal Manoa & Hot Springs

Fortuna

The food was tremendous and the people so friendly. The ground and pools were amazing!

Authenticity & Character

The hot springs, food, and great service.

Location

Beautiful hot springs

Staff

Cleanliness & Comfort

Activity Review

Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure

Arenal/La Fortuna

Guides, Drivers and Staff

So friendly, safe drivers, and shared tons of info about the country.

Transport

I wish I had more than 5 stars to give! I cannot thank Emma and the team enough for the exceptional job they did planning our trip to the Netherlands and Belgium. Emma listened to our preferences and crazy requests and planned experiences that were so perfect and thoughtful. Everything was taken care of and all the instructions were very detailed and clear, it could not have gone more smoothly. Such a pleasure to have spent time with Maartin, who is absolutely wonderful, knowledgeable and incredibly helpful. Having the train/tram access cards was terrific, and so easy to use. Somehow (luck or I suspect good planning) all our tickets to attractions had been booked with entry times that were less crowded; imagine having the Rijksmuseum nearly to ourselves! Food tours were exceptional, delicious stops and excellent guides. I will also give Emma credit for the beautiful sunny day (a rarity in November) that appeared the day we rode bicycles to the beach from Haarlem to Zandvoort. Everyone we met during all our experiences was so welcoming and wonderful, we thank you all so much!

Thanks sangita for a 10/10 trip. Very good

Amazing trip. Kimkim tailored an exceptional experience with an excellent mix of local small group and large group tours.
The rapid response of the local teams via phone or chat was reassuring and allowed for some minor last minute adjustments while on the trip.

Before we started on a typical long-distance trek (Annapurna Base Camp), we approached Kimkim to organise a short 7-day acclimatiser in the Kathmandu Valley. Liaising with the local representative Sangita, we organised stays and tours to the local villages and towns including to Kathmandu, Bhaktapur and magical Patan. We also had a short 2-day trek into the mountains to Nagarkot. Sangita arranged for a trekking or cultural guide as appropriate. The mixture of beautiful outdoors and culture was just what we had hoped for. Sangita also gave much of her own time to make our visit uniquely memorable. We highly recommend Sangita and her team.

I can’t speak highly enough about my experience with KimKim for our trip to Brasil. Sara was fantastic with communicating with us throughout the booking process, she provided a number of different itineraries and tweaked them to our liking and budget.

The trip it’s self was stress free and fantastically organised, all guides (Alberto, Rio - Marcelo, Foz - Fortunato, Manaus/Amazon), the fact that we had a 24/7 support contact (Thiago) was very reassuring. I was able to speak with Thiago when preparing for our various transfers and he was able to coordinate with our drivers efficiently. The additional experiences/excursions offered to us throughout the trip were also fantastic, truly can’t recommend KimKims services enough!

Alex helped me organize my trip to Norway, which was amazing! He (and Carina) absolutely nailed it!

November isn't necessarily the most popular time to travel through Norway, but Alex prepared me with what to expect with the weather and limited availability for activities. With his knowledge of the areas, he led me in the perfect direction for what I should and shouldn't do, and where I should and shouldn't stay. I wouldn't hesitate to go back in November again - it wasn't too cold and was nice and quiet : ).

I explored Bergen, Aurland, Ålesund, and Svlovær! My local guides were incredible (Eric and Leif!) and were very flexible with our plans. We ended up getting to explore more than I expected - Leif showed me the hidden gems of Aurland, Gudvangen, and Flam and Eric showed me all around the Lofoten Islands, he even took me to his own village to see how they live.

My accommodations, transportation (private and shared transfers as well as flights), and activities were all organized seamlessly. I wasn't able to do the Northern Lights tour, but all of the local guides in the area had to cancel due to the weather. They offered me the next day, but the weather was quite heavy that night too; this is something that Alex prepared me for - it's dependant on the weather. I was able to enjoy my floating sauna a bit longer since I then didn't have to head out for the tour. I'll definitely be back to Norway!

Hotel Reviews

Quality Hotel Ålesund

Ålesund

This hotel is right on the water and on the edge of the main street with shops, cafes, and restaurants in Ålesund! When I checked in, since I was early, I asked if I'd get a better room in the same tier if I were to wait to check in - they said yes. They suggested I waited a few hours and I could probably get a room with a view to the water. This is exactly what I did and exactly what I got. I just dropped my luggage in their luggage room and explored for a bit, then got back and enjoyed my room. This hotel has a great breakfast and a restaurant for dinner. They also have a small menu that they offer 24/7 with paninis, pizzas, and such. This was so nice for me, getting in and just wanting something quick.

Authenticity & Character

Location

This hotel is right on the water and on the edge of the main street with shops, cafes, and restaurants in Ålesund!

Staff

The staff was very helpful here! They also helped with calling taxis for me anytime I needed which was a nice little "extra."

Cleanliness & Comfort

Very clean and cozy room

Radisson Hotel & Conference Centre Oslo Airport

Gardermoen

This is right out of the airport (about a 5-10m walk) and was exactly what I wanted since I was only staying one night in Oslo to catch my flight the next day back to the US. This is a bigger hotel, but was very clean, quiet, and had an incredible breakfast, which opens early. I'm an early riser, so I really appreciated being able to get some nice coffee early!

Authenticity & Character

Location

Right outside of the airport (about a 5-10m walk)

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

This place is a must if you can! It is so quaint, with amazing views, and incredible dinners! It has a kitchen which was nice, given that my daylight was short. I was able to go to the store and grab some things and enjoy my cozy place after my activities. The only con of this place is that it is across the bridge, so if it's raining, you just have to walk about 10-15m to get to the shops, but the hotel had a large umbrella in my room, so this wasn't a problem for me. The floating sauna in Svlovær is also part of this property, so I loved having just a quick 2-minute walk from my room to the sauna (the views from this sauna are unreal.. highly suggest!)

Authenticity & Character

This feels like exactly what I would expect in the Lofoten Islands! It has that mountain and fishing village charm!

Location

Staff

Cleanliness & Comfort

Clarion Hotel Admiral

Bergen

This hotel has an incredible breakfast and view of Bryggen! I suggest waking up early, while still dark, and seeing Bryggen. It was all lit up and the water was still, creating an amazing mirrored image! My specific room left a bit to be desired, but it was due to my choice of a standard room. I was still quite happy with the amenities and location though! With the location and amenities, it's a great choice - I'd just suggest upgrading to a top-tier room that will be more updated and with a balcony.

Authenticity & Character

My room was fairly outdated compared to other rooms I saw when walking past. It sounds like the updated rooms with balconies facing Byrggen are the deluxe and above rooms.

Location

Staff

Cleanliness & Comfort

Wangen Apartments by Fjord Resort

Aurland

I loved this aparthotel! It is right on the fjord, with not a single thing in your view. Most Aurland businesses are closed in November, which Alex had told me, but it is so close to Flåm that I loved the idea of being a bit outside of the crowds. This aparthotel has a full kitchen and a grocery store next door, so I was able to make my own meals which was a really nice change of pace during traveling!

Authenticity & Character

Location

Right on the fjord! Floating sauna outside too that you can reserve a session at (and jump into the fjord)

Staff

Cleanliness & Comfort

Everything was stocked in the kitchen and was very clean!

Home Hotel Bryggen

Bergen

This hotel was perfect for what I was looking for! It even had a sauna and fitness center, which was a nice surprise. It is located on the historic Bryggen, which is a UNESCO site in Bergen! It was so nice being able to step out of my quiet hotel and be right near shops, cafes, and the fish market.

Authenticity & Character

Location

Located on Bryggen, the UNESCO World Heritage site in Bergen with all of the cute buildings on the water!

Staff

Cleanliness & Comfort

Quiet hotel even though it's in the center of town

Activity Reviews

Private Lofoten Floating Sauna Experience

Svolvær

This floating sauna is unreal - the views are amazing! Highly suggest trying to do the sauna during daylight (to appreciate the views even more) and jumping off of the roof into the water!

Quality of Experience

I did the sauna in the evening, after sunset, so it was dark. Although still a great experience, I would've liked to do in the daylight to appreciate the views, my schedule just didn't allow for it.

Private Lofoten Sightseeing Trip

Svolvær

Eric, my guide, feels like my new best friend! I specifically chose a private experience to get a flexible/personalized experience. Right when I met my guide, he asked if there was anything specifically that I wanted to see/visit. I didn't know much of the area and trusted his judgment. We drove all around, stopping at hidden gems as well as some popular sites (Henningsvær soccer field, Haukland Beach...). This was a really cool time to visit these spots since they can get busy in peak season - I feel like I got the private showing of the hot spots. Eric also drove me through his village (11 houses, 13 residents) and showed how the locals live. Very cool and authentic experience with a knowledgeable guide! This is a must-do if in the Lofoten Islands and just wanting to make the most of your time there!

Quality of Experience

Guides, Drivers and Staff

Transport

Winter Kayaking & Floating Sauna

Ålesund

I thought I was going to be chillllllly on this (winter kayaking?!), but in fact, I was quite warm - who knew?! It was the perfect amount of effort (moderate, and the guide was flexible with going slower or faster, depending on what you wanted) and we had suits on that kept us dry and cozy. We did a loop around the island and then ended at the floating sauna (where you can jump into the water too!). This was a fun experience!

Quality of Experience

Guides, Drivers and Staff

Walk up to Aksla Viewpoint

Ålesund

This is a must if in Alesund! It's a short walk right in town (lots of steps, but plenty of spots to take a break). I suggest doing it during the daylight and again in the evening if you can - it's cool to see the lights at night!

Quality of Experience

Food & Culture Walk

Bergen

Very cool experience! Marianne, my guide, was born in Bergen and knew so many ins and outs! The pace of this tour was perfect, we saw (and tasted) quite a bit, but it didn't feel rushed. We went all through Bryggen, the fish market, and even to the first coffee shop in Bergen (the owner is still working the cafe and making the baked goods and coffee). There were many things that I would've just walked right past if it weren't for this tour. Great experience!

Quality of Experience

Guides, Drivers and Staff

Transport

I actually didn't have transport, I met my guide at the fish market and we walked from there.

We had some great guides and drivers. We were lucky because in Mendoza we had the same driving for all our trips (can’t remember her name) - she was an excellent driver. Then in Santiago our driver was Orlando - he was wonderful! Very friendly and had lots of information about the town.
The day trips in Salta were too long - they were about 10-12 hours which is too long to be sitting in a bus which is why we canceled our third bus trip.
The hotel in Salta does not have an elevator and there was no hot water in our room on the last night and morning. We didn’t talk to reception about it due to language problems.
The tour Gabriel for the walking tour of Salta was not that great, plus it was supposed to be 3 1/2 hours but it was only for one hour (which did work out better as we had been walking around Salta for most of the day).
All of the wineries that you booked for us were really great, we had some great wine and great food.
It was great being meet at the airport with a driver, that made everything so much simpler/nicer.
We will definitely use your company again and recommended you to lots of people that we met during the trip.
For the Iguazú falls - the boat ride that you booked for use was canceled so we ended up taking a jet ski boat ride, we highly recommend this ride as it is amazing - they take you under the water falls (they provide dry bags for all personal items).

Our trip to Egypt and Jordan with KimKim was truly a once-in-a-lifetime experience. From the moment we arrived, we felt incredibly well taken care of. Thanks to their detailed arrangements, navigating airports was seamless. Having our own driver and guide throughout the trip allowed us to customize our itinerary on the go, ensuring we could spend more or less time at sites based on our interests. This flexibility, combined with the warm welcome from every guide, driver, and hotel staff member we met, made the journey unforgettable.

The highlights were many. Our guides in both countries were knowledgeable and accommodating and went above and beyond to make us feel special. In Jordan, our guide Ramzi surprised us with thoughtful gestures, including a beautiful, warm Jordanian coat, when he noticed I was unprepared for the cold mornings. He also gifted us traditional headscarves and showed us how to wear them, making us feel connected to Jordanian culture. Additionally, KimKim’s efforts to celebrate my mom's birthday throughout the trip were extraordinary. From cakes and traditional songs to stunning gifts, they ensured her day felt truly special.

One of the standout benefits of booking with KimKim is the convenience. While their packages are undoubtedly pricey, the hands-off planning and seamless execution make it well worth the investment. Every detail was handled for us, allowing us to relax and fully enjoy our trip without stress.

Some locations were unforgettable must-sees. The Valley of the Kings in Egypt stood out for its breathtaking grandeur and rich history—it’s an experience unlike any other. In Jordan, Wadi Rum was an absolute highlight. The surreal desert landscape, with its towering sandstone mountains and expansive red sands, was mesmerizing. Watching the sunrise and sunset in Wadi Rum felt like stepping into another world—a memory we’ll cherish forever.

That said, there were a few areas for improvement.

As a group of three (my parents and me), accommodations were not consistently handled. At times, I slept on a cot in the same room as my parents, while other nights, I had my own room. Given we chose a premium package, it felt like an oversight not to have my own room throughout the trip. Additionally, the cabin booked for us on the Nile cruise was too small for three people. We spent more time in the cabin than expected during the cruise, and without my mom's intervention to upgrade, it could have made for an uncomfortable experience.

The trip to Abu Simbel was another point of contention. After visiting many incredible temples (Luxor, Horus, Edfu, Kom Ombo, Karnak, and the Valley of the Kings), the 4 a.m. wake-up and six hours of driving for a temple that felt similar to others wasn’t worthwhile for us. The effort and time spent in transit far outweighed the experience, and we wish this had been explained better during planning so we could have opted out.

Tipping in Egypt was also challenging. While we understand the cultural norm, managing small tips for drivers, airport assistants, and bag carriers felt like a constant task. It would have been far more convenient if these smaller tips were included in the package price and handled by our guide. We were happy to manage tips for our primary guides, as it felt more personal, but the smaller tips became a source of stress.

Despite these critiques, KimKim truly excelled in making the experience unforgettable. Their ability to deliver a highly personalized, seamless, and expertly managed trip is unmatched. From thoughtful surprises to the ease of having everything arranged, KimKim allowed us to immerse ourselves fully in the beauty and culture of Egypt and Jordan. Between exploring the ancient wonders of the Valley of the Kings and the stunning, otherworldly landscapes of Wadi Rum, we created memories that will last a lifetime. For anyone looking for a stress-free, curated, and enriching travel experience, KimKim is absolutely worth it. We’ll treasure this trip forever.