Kimkim Trip Reviews

Our trip to Scotland was a great experience. With the assistance of Stephen, we were able to see all parts of the Scottish highlands , hiking many beautiful trails hiking over 113 miles, having wonderful meals, and first class accommodations each night. In particular I want to mention the Geographer restaurant in Ft William which was the best meal of the week, and Mahmoud in Liverpool at The Hard Day's Night Hotel for his exceptional service. The airport shuttles were excellent, the car rental was excellent, really everything went as planned and we had a wonderful trip. I will certainly be looking to use KimKim again if/when I plan my next trip to Scotland or other locations they service. Thanks Stephen for all you assistance in making this a trip to remember for a lifetime.

Hotel Reviews

The Garrison

Fort William

Good hotel with great location. Lacked a little of the authenticity of some of the other hotels, but overall a great experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Colessio

Stirling

Great hotel, great location, authenticity was very good, staff were very friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hard Days Night Hotel

Liverpool

Very nice property in the heart of the city, with exceptional staff and perfect location to walk to dinner and shops.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

No.32 Hotel

Edinburgh

Wonderful staff, but no lift so luggage could be difficult to carry to your room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Malmaison Aberdeen

Aberdeen

Nice hotel, but nothing special and didn't have a lift, so luggage was an issue and finding their parking lot was a little tricky. Television remote didn't work and staff was of no assistance.

Authenticity & Character

Location

Staff

Just not very attentive to our needs

Cleanliness & Comfort

Cairngorm Hotel

Aviemore

Very attentive staff and very old Scottish feel to the hotel, but again didn't have a lift for luggage. Hotel restaurant was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

River Ness Hotel, a member of Radisson Individuals

Inverness

Great hotel, helpful staff, perfect location. Parking was very limited, but we were lucky to get street parking each day. Overall one of the best hotels we stayed at.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skeabost House Hotel

Portree

A little off the beaten path, but and excellent property and the hotel staff were excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Edinburgh Castle Tickets

Edinburgh

Great experience, beautiful place, pretty crowded. More beautiful from the outside.

Quality of Experience

Guides, Drivers and Staff

Transport

Stirling Castle Tickets

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

There was not transportation

1 Hour Cruise on the Loch Ness from Fort Augustus

Scotland

Fun short cruise. The crew and narrator was wonderful, but the cruise was so short it really didn't get great views of the Loch. It was fun, but nothing special.

Quality of Experience

Guides, Drivers and Staff

The cruise narrator was wonderful

Transport

Nice boat

The Beatles Story

Liverpool

Fun and informative and brought back many great memories

Quality of Experience

Guides, Drivers and Staff

No real guides or staff to deal with other than entering the building

Transport

No transportation

Giulia was very attentive! Enzo was wonderful!

Margaux did a great job of listening to what we wanted to do/see and fitting that into our trip. All our accommodations and reservations were what we expected. She provided a detailed itinerary and met with us twice to answer questions. If I travel to Germany or the surrounding area again, I’d definitely work with Margaux to plan my trip.

The tour guides, hotel managers, and drivers were all so accommodating and welcoming. The trip went so smoothly, and everything we did was awesome. Thank you so much!

Hotel Reviews

Altar Suites Athens

Athens

The hotel manager was so kind and welcoming. It was very clean and beautiful. The location was amazing with gorgeous views of the Acropilis and easy walks to many nearby restaurants and shops.

Authenticity & Character

Location

so close to the Acropilis, bars, restaurants, shops, etc.

Staff

Cleanliness & Comfort

We even had robes and slippers!

Seven Suites

Imerovigli

The infinity pool was so beautiful, the staff were very nice, and the room was very clean.

Authenticity & Character

Location

The location is kind of in the middle between Thira and Ouia which cost about 40-50 Euro each way

Staff

We got an amazing breakfast delivered to our room

Cleanliness & Comfort

Villa Konstantin

Mykonos

Authenticity & Character

The views were absolutely stunning for sunset, and the cats who live there were so friendly and cute.

Location

It's such a short walk down the hill to Mykonos town, and a short walk up the road to a market.

Staff

The staff were so nice, remembering our names, giving us poolside service, and helping us get transportation!

Cleanliness & Comfort

Every day our room was cleaned

Activity Reviews

Good morning in Athens Welcome Tour

Athens

The sites we went to and the lake were great! I just wish I had been more prepared for the day and knew what to have in my carry on bag, especially for the lake. And I wish the driver had been more talkative and had explained where he was taking us.

Quality of Experience

Guides, Drivers and Staff

The driver didn't seem interested in chatting with us and was difficult to coordinate with. He dropped us off somewhere and said call me when you're ready to be picked up. But didn't give us a way to contact him, and didn't explain to us where he was dropping us off or what we should bring with us from our luggage.

Transport

Acropolis and Ancient Greek Mythology Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Luxury Catamaran Cruise around Santorini

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sailing Escape to Rhenia island

Mykonos

We had an amazing time, this was a very relaxing and family friendly boat trip. The snorkeling was quite underwhelming, but we swam and used the SUP anyway. The views were gorgeous and the water was crystal clear.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Daniela and Robi, our Croatia team, were amazing: knowledgable , flexible, put together a great package for us, geared to our preferences, in touch often with great suggestions and we felt supported and well cared for. All transfers, accommodations were organized and smooth. Helped when we needed modifications ( weather related).
Great combination of traveling on our own and having things organized for us!

Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination.

Activity Review

Colosseum, Roman Forums and Palatine Hill

Rome

We had the pleasure of having Alex as our tour guide. I would highly recommend this tour and asking for him. He made this experience amazing!

Quality of Experience

Guides, Drivers and Staff

Alex

Incredible 10 day trip to Morocco. Despite some unexpected and unavoidable natural occurrences (extreme flooding), our driver Samir Gemmaoui and Ali were attentive and solved problems on the fly to make sure we felt safe and accommodated. From the start, Ali helped us curate an itinerary that worked within our budget and timeline - quick to respond and helpful with recommendations. Throughout our journey, our driver Samir truly made our experience unforgettable. He was respectful, kind, punctual and made us feel as if we were on a journey with a friend showing us their country. Could not have had a better experience with Samir.

We particularly had a nice time visiting Fes on a guided tour with Sharif. Our Riad was spectacular and a one of kind experience.

Activity Review

Guided Tour of Fez Medina

Fes

Sharif was an incredible tour guide, giving us a unique and warm experience throughout the medina.

Margaux laid out everything we asked for and more. She was fantastic to work with and we had the trip of a lifetime.
Margaux was always available during the planning and the trip. Her colleague Amandine was available if Margaux was not. I could not be happier with the service we received.
My wife became ill during the last leg of our tour, I could not have made it without the Kimkim team, they helped save my wife’s life. No joke

Hotel Review

Lagrange apart'HOTEL Lyon Lumière

Lyon

I didn't quite enjoy the Lagrange apart'HOTEL. It felt more like an extended stay place for students or nurses, which was a stark contrast to the beautiful B&Bs we had been staying in. The carpets were stained, and it just didn't match the charm of our other accommodations. Plus, being right in the middle of downtown was a bit overwhelming.

Activity Review

Guided Tour of Annecy

Annecy

Annecy was absolutely beautiful. Even though my wife was feeling unwell and it was raining, we still managed to enjoy most of our walking tour. The guide was great, and the town itself is picturesque. We could have easily stayed there for several more days. It was just that charming.

Had a wonderful time in Japan. Can't thank Elenor enough for a very thoughtful plan and for the extra support while on the trip.
Both our guides in Tokyo (Yumi) and Kyoto (Yuki) were delightful and very knowledgeable. Nara was a highlight as we loved the temples and the deer.

My wife and I were looking to visit Portugal for the first time as a pre-trip before spending a week in Greece. Joao was incredibly helpful in capturing our wants and needs and incorporating everything into a wonderful experience in Portugal. His hotel bookings were perfectly aligned with our wants, and the detailed planning for our day trips were amazing. I would highly recommend kimkim to anyone looking to book a wonderful travel experience. I will use them again in the future for sure.

Our trip to Portugal was wonderful. We worked with Tiago from Kimkim in planning and booking our trip. Tiago was terrific to work with. We exchanged numerous texts and also had a couple of phone calls with Tiago, and he listened to our interests and he made several suggestions in planning our very memorable trip. We flew into Porto and the next day we had a half day guided tour with Manual. Manual was really great. He was very knowledgeable about the area and really fun to be with. We then drove from Porto to Lisbon and made a few stops along the way that Tiago suggested. In Lisbon, we had a two guided tours wit Joao. The first day Joao showed us the many sites within Lisbon. The second day he showed us around the many interesting sites outside of Lisbon. Joao was really great and made sure we hit on all of our interests. After two days with Joao, we felt like we made a new friend. We then drove to Lagos and toured around the Algarve. The Algarve was beautiful and our only regret was we needed more time in Lagos to enjoy and relax on one of the many beaches, Every aspect of our trip went off without any issues from our pick up at the airport, connecting with our guides, our hotel reservations and our car rentals. Tiago was available anytime we had a question or issue and he followed up with us several times to make sure our trip was going well . We would definitely work wit Tiago again if we make another trip to Portugal.

Veronika was amazing. She wasn't just available prior to the trip but she answered promptly when we needed help and advice as some of our flights and travel plans had issues. We were always impressed with her availability and smooth ability to shift plans for us.

Activity Reviews

Seaside Horse Ride

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Iceberg Ballet at Ilulissat Icefjord — A Close Encounter by Boat

Ilulissat

Quality of Experience

Guides, Drivers and Staff

Transport

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Don't miss this experience!

Quality of Experience

Guides, Drivers and Staff

When we started the thoughts of going to Austria I reached out to a company ( KimKim) that I never heard of. It took us awhile to finally say yes we’re using this company. Tomaz was very patient with me while we made our decision to use them. Once we made the decision Tomaz was wonderful picking out places to see and places to stay at. We had 4 of us that were traveling. . We flew into Vienna and stayed a few days then picked up a rental car and drove to Salzburg & Hallstatt. We stayed there for a few days & on to Munich for a few more days. Tomaz was so good at giving suggestions of sites to see. We were then handed off to Zala who made the reservations for hotels and sites to see. She did a great job of putting together the times, directions to the places and all the tickets. Directions were easy to follow and we never felt lost. Every thing we saw was amazing. She was always responsive to my emails that I sent her frequently throughout the trip. The only complaints we had were the hotels. While they were in great locations and nice places to stay they were not our idea of 5 star as we requested. Rooms were small and only queen size beds. My suggestion would be to throughly review your documents on the hotels. We had to upgrade in Vienna, at our expense. And in Munich they had king size beds but our agent did not book this. The hotel was fully booked so we could not get an up grade. Our room was so small and no mirror in the room, not even a chair to sit on the do my hair or makeup. Our friends who traveled with us got a larger room. Still only a queen size bed. Both the men in our group were over 6”. So check your reservation’s thoroughly. We would give this company a 5star. But go over your itinerary really closely because we probably could have had things done differently with the hotels. Thank KimKim for a wonderful vacation.

Hotel Reviews

Hotel Sans Souci Wien

Vienna

Super terrific hotel. Beautiful place and great location. The staff was always eager to help in any way they could. The man who helped us the first day with our luggage was visible through out our stay. Always eager to please and help. . The restaurant was wonderful. We mostly ate there because the food was spectacular.

Authenticity & Character

It was a very lovely place all around.

Location

Easy to walk to everything.

Staff

The bell hop. The desk crew. The restaurant staff.

Cleanliness & Comfort

Super immaculate.

LOUIS Hotel

München

The location was the best of this hotel. Outstanding complimentary breakfasts. Rooms were very small and not accommodating for luggage placement or dressing and makeup area.

Authenticity & Character

Larger rooms

Location

Walk out the hotel and there is a fresh market everyday. City center is right there.

Staff

Average

Cleanliness & Comfort

Larger room. Make up area, mirror.

Activity Reviews

Guided Tour of the Historic Center of Vienna

Vienna

Maria was a wonderful guide. She knows her Vienna.

Quality of Experience

My special place was the Spanish Riding School

Guides, Drivers and Staff

Maria who did the walking tour

Spanish riding school performance

Vienna

We had front row seats and watched as these beautiful horses and riders went thru their paces. The school is in the middle of the city. My favorite thing to see.

Quality of Experience

Both horses and riders

Guided private walking tour of Hallstatt

Austria

Our guide Lisa was so sweet and gave us a wonderful tour of this quaint place.

Quality of Experience

Such a beautiful place nestled between the mountains.

Guides, Drivers and Staff

Lisa was a delight.

Hallstatt Salt Mine

Austria

To think they found this mine high in the mountains all those years ago. Very interesting how they mined the salt. It’s a terrific ride up the funicular and see the view from up there. Our guide was informative and our group was not too large.

Quality of Experience

A must see place.

Guides, Drivers and Staff

She really knew the history of the mines and guided us thru easily

Transport

Riding up the funicular beautiful

Castle with fortress above Salzburg

Salzburg

Lots of things to see in this castle on the mountain. Great views of the city.

Quality of Experience

Zwölftenhorn Cable car St. Gilgen

Salzburg

Beautiful exhilarating walk once you ride up the cable car. OMG the views are spectacular. Watching all the hang gliders jump off the top was exciting. It was a Sunday morning and there was a special religious service on the very top. Everyone was dressed in tradition dress.

Quality of Experience

Unbelievable place to see. I could live there.

Hellbrun Palace

Salzburg

It’s a very special place. Lots of unexpected shooting water. The king had a terrific sense of humor. All the features are still working. The sculptures are so unique. We had a rainy day but brought an umbrella. Once in the castle you were high and dry. Lots of things to see and hear about. We used the whisper to take a tour.

Quality of Experience

All the quirky fountains.

Guides, Drivers and Staff

Everyone had a smile on there faces and happy you came.

Our trip was amazing. The sights were unexpected. The water reminded us of the Caribbean. There was always some sight to see. The Diocletian Palace and the Castle (Grad) of Dubrovnik were highlights, especially if you are a Game of Thrones fan. Plitvice Lakes is a must see. The weather didn't cooperate, but it didn't dampen the experience only our clothes. Spending time in Ljubljana was worthwhile. It is a small city but is worth at least two days to see the sites. It is also is a good jump off point for a trip. When you travel with Tarun, you are traveling with a movie star (check the opening scene of The Union). He is also on the Slovenian cricket team. So, you know he has stories to tell while you on the road between sites. He showed us the Logar Valley which was spectacular and wasn't on our radar as a place to see. I can recommend Tarun without reservation.

Not one day has gone by since the end of our trip without some reminiscing of our time in Morocco. We cherished every part of our experience in the country, and cannot wait to return and explore the rest of it. All of our guides were friendly, but our driver, Mouad, who was with us through the entire 10 days, was a standout as an extremely personable and helpful guide.

Hotel Reviews

Riad Kheirredine

Marrakech

Warm service, perfect location, beautiful, and very comfortable

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lma Lodge

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Just removing one star as there were some minor spots on the bedsheet that should have been noticed when making the beds

Riad Laaroussa

Fez medina

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Fiermontina ocean larache

Larrache

This is a beautiful hotel in a pristine, untouched location. I just hope that the profits going to the hotel are being integrated in amplifying and uplifting the local communities as well.

Authenticity & Character

This is a very modern hotel, so it lacks some character - however the setting more than makes up for it.

Location

Staff

The staff were all very kind and friendly! There are some service issues (lack of proper road paving, timeliness, spa could have been more relaxing) but with some additional training and practice, these could be ironed out.

Cleanliness & Comfort

The beds were extremely comfortable - just removing one star as there were some minor spots on the bedsheet that should have been noticed when making the beds.

Activity Reviews

Marrakech Food Tour

Marrakesh

A great way to start of our tour of Marrakech with real local flavors. The only downside is that we were full by the end of it and weren't able to try everything! Perhaps if we had gone at a slightly slower pace we would have had time to digest.

Quality of Experience

Food

Some of the best harira soup we had on the trip. The mechoui was a little tough and had limited meat.

Guides, Drivers and Staff

Private Tour of Marrakech, the "Red City"

Marrakesh

We had a great time with Hakim! Perhaps for future travelers it might be helpful to ask what is most interesting for them to personalize a little more (e.g. we might have liked to spend a little more time in the souks).

Cooking Class La Maison Arabe Marrakech 10 AM session.

Marrakesh

Hammam Spa & Massage in La Masion Arabe at 3 pm

Marrakesh

Massages were divine! The hammam experience itself felt a little bit rushed - like an assembly line with 2 attendants and 3 of us. Also, they were a little rough with our skin. However, we had a great time overall.

Camel trek to your luxury camp

Merzouga

One of the highlights of the trip!

Private Quad Bike Ride in Merzouga Sahara Desert.

Merzouga

Only feedback we would give is to have the guide check in with the travelers to make sure all is good / have a little bit of fun as opposed to just driving continuously in a line for the entire time.

Merzouga Area Desert advanture

Merzouga

Because of the floods we had to cut this entire experience short and also didn't have the chance to stay in the camp we had originally booked. We loved our experience in the desert, but are on the fence about recommending Oasis Luxury Camp. There were some cleanliness issues (toilet seemed used when we arrived) and the food was not the best. However, it is hard to give an accurate assessment considering the heavy rains the entire area experienced.

All of our guides were top notch. Very knowledgeable and very kind and gracious. We loved them all. Apollo and Labrina were magnificent as were the guides for our wine tasting tour in Athens but I can’t remember their names. By the end of the tours we became good friends with all and enjoyed very meaningful conversations getting to know about each other and the country of Greece as well as sharing our about our country. Having private tours are priceless

Recently returned from an amazing adventure to Namibia, Botswana & Zimbabwe which was meticulously organised by Lize at KimKim who was brilliant. Always helpful and responsive throughout the trip, would not hesiate to recommend her if you are planning a trip to Africa. Thank you Lize!

Our agent Jessica has been so efficient and professional during our trip. She keeps in touch with us daily and has made our trip flawless and worried free. Thank you Jessica
Our guide in Seoul is very knowledgeable and professional.
Our best guide is Mr Jade Kim , he is very knowledgeable, professional but same time very friendly, he makes our trip so enjoyable, especially when he introduces us to his favorite lunch spots . We love so much tofu restaurant that we still talking about it on our way home , not counting the fish market . Thank you so much Mr Kim .
Ms Suzie in jeju island is so nice that we have adopted her as our younger sister!
Thank you so much for choices of guides.

Hotel Reviews

Lotte City Hotel Jeju

Jeju

Not very update hotel

Authenticity & Character

Room is old looking, some furniture is falling apart

Location

Very good location , walking distance to shops and restaurants

Staff

Professional but old staff

Cleanliness & Comfort

SIGNIEL BUSAN

busan

Best hotel of whole trip

Authenticity & Character

Huge modern hotel , but still manage to make us feel comfortable and homey . We have access lounge, as extra which is absolutely amazing after a long day . We have tried also infinite pool , amazing .

Location

Amazing location , right on beach

Staff

Very professional and helpful

Cleanliness & Comfort

Room is very clean and well situated , we have corner room with view on beach and city . The best !!!

Lahan Select Gyeongju

Gyeongju

Great hotel ,amazing choices for breakfast Comfortable room , huge hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel 28 Myeongdong

Seoul

Best for location , service , room cleanliness and confort Breakfast is a bit poor in choices.

Authenticity & Character

Location

Staff

Best staff , friendly, caring , professional

Cleanliness & Comfort

Modern nice room , mattress so comfortable

Activity Reviews

Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum

Jeju Island

Visit of beach , spirited garden , Arte museum is great Can skip green tea plantation tour for us,

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Busan City Tour with Haedong Yonggungsa Temple

Busan

Busan is general great to visit , so many things to do and see

Quality of Experience

Guides, Drivers and Staff

Transport

Gamcheon Village, BIFF Square and Jagalchi Market

Busan

Good visit , interesting visit of old busan , jagalchi market for lunch is a must

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Bulguksa and Seokguram Grotto Tour

Gyeongju

Great visit

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Gyeongju National Museum and Tumuli Park Tour with Night View

Gyeongju

Good experience, museum interesting, tumuli tour surprising

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Suwon and Yongin Tour From Seoul

Seoul

We can skip Suwon

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Norway was a wonderful experience. Hotels were well located, close to centres of towns and close to departure and arrival points for tours and public transport. All accommodation was clean and comfortable.
The excursions and day trips which Eliise recommended were relevant interesting and operated smoothly and all our tickets were accessible and easily presented to the tour operators.
The only small disappointment was the view from our hotel in Bergen which did not match expectations or other hotel views. Although the room was clean and comfortable standard room the only window looked out on to a brick wall dominated by a huge aluminium heating duct. An upgrade which we would have been happy to pay for was not possible as all rooms were fully booked.
However the overall experience with kimkim was positive and well researched, giving us a trouble free holiday in a beautiful location. Eliise recommended a sea eagle experience in Lofoten which was one of the highlights. Thank you very much to the team at kimkim for organising such a beautiful holiday in a truly spectacular country.
Regards Jenny Baxter

Nikola did a fabulous job of planning the trip and then touched base every day to make sure everything was fine.

Hotel Review

Kempinski Palace Portoroz

Piran

Beautiful hotel. The room was comfortable and actually had a side view of the sea. The breakfast buffet was excellent. The location was good as it was close to the promenade with good access to restaurants and bars.

Authenticity & Character

Just a. Rey nice hotel

Location

Lose to everything

Staff

Cleanliness & Comfort

Activity Review

Hot Air Balloon Flight Over the Bled Lake

Slovenia

Great trip with beautiful views. You end the trip with a champagne toast.

Quality of Experience

I am afraid of heights , but I was mesmerized by the trip.

Guides, Drivers and Staff

Our guide was amazing.

Transport

The balloon was very comfortable