Kimkim Trip Reviews

4.8
Based on 16,009 ratings
Read 16,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The entire trip was marvelous, exactly what w...
Portugal | Jun 10 - Jun 15, 2024

Barbara
Barbara C.
Trumbull, CT | Reviewed on Jun 16, 2024
The entire trip was marvelous, exactly what we wanted - history, culture, archaeology and good food. And our driver/ guide was superlative. He went out of his way to make sure we did everything we wanted Read more

The entire trip was marvelous, exactly what we wanted - history, culture, archaeology and good food. And our driver/ guide was superlative. He went out of his way to make sure we did everything we wanted

Hotel Review
The Noble House
Evora

Breakfast was excellent and sufficient to keep you energized until dinner as long as there was a pastry stop midday. Only negaive was we had to go outside to get to our room

Authenticity & Character
Nicely appointed
Location
Within walking distance of everything
Staff
Cleanliness & Comfort
Activity Reviews
Castelo de Vide
Castelo de Vide
Portugal

Tiago made sure our experience was broad a d detailed at the same time. We missed nothing and came away with a broader understanding of what occurred in Spain and Portugal during the inquisiton

Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Caves Boat Tour
Algarve Caves Boat Tour
Portugal

The tour was great

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Ancient Roman City of Évora
Visit the Ancient Roman City of Évora
Portugal

We walked around the town and got a feel for the history of the area. Tiago made sure that we got a taste of local food in each of the areas we traveled and we did a lot of walking

Quality of Experience
Guides, Drivers and Staff
Transport
We walked A lot and saw everything
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 20, 2024

Dear Barbara,

Thank you so very much for your sweet words!

I don't need to say it here because we have our own private thread ;), but you understood how much of a pleasure it was to tour you and Ira!

Wait for me in Connecticut or New York!!

We're in touch!

Best,

Tiago

Perfect trip to Rome, Amalfi and Tuscany.
Italy | Jun 1 - Jun 9, 2024

Briana
Briana R.
Ashburn, VA | Reviewed on Jun 16, 2024
Martina planned the perfect trip for us! Our hotel accommodations were almost perfect. Our only issue was one hotel that we were late to checking in to. Other than that, they were in the perfect location with great amenities. Our sightseeing tours were timed perfectly with breaks for things in between. Our tours in Rome gave us enough history and knowledge without exhausting us. Our boat tour of the island of Capri in the Amalfi coast was the highlight of the trip for me. Martina also... Read more

Martina planned the perfect trip for us! Our hotel accommodations were almost perfect. Our only issue was one hotel that we were late to checking in to. Other than that, they were in the perfect location with great amenities. Our sightseeing tours were timed perfectly with breaks for things in between. Our tours in Rome gave us enough history and knowledge without exhausting us. Our boat tour of the island of Capri in the Amalfi coast was the highlight of the trip for me. Martina also organized our transportation so well. We were nervous about having multiple drivers, trains, and ferries to catch. She provided us the best timing to arrive at the train station, and all of the correct information on where to go. I will definitely be recommending Kim Kim and Martina to any friends looking to go to Italy.

Hotel Reviews
Hotel Navona Colors
Rome

Great location within the city. Close to a plaza with lots of shops and restaurants. Daily breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Floridiana
Amalfi

Great location in the middle of Amalfi. The rooms were clean and spacious with a cute balcony. The rooftop jacuzzi was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Galatea
Rome

We had a difficult time checking into this hotel. We were late in the evening so no one was at the desk. We called the number listed outside the hotel and it was not working. Since no one was at the desk to greet us, there was a random key to a room that we assumed was ours.

Activity Reviews
Guided Group Tour of the Colosseum
Guided Group Tour of the Colosseum
Rome

Great tour! Perfect timing and we loved our beautiful tour guide, Luana!

Quality of Experience
Guides, Drivers and Staff
Transport
Train service and private transfer from {{start_location}} to {{end_location}} with visit of Pompeii
Train service and private transfer from {{start_location}} to {{end_location}} with visit of Pompeii
Italy
Capri Half-Day Boat Tour
Capri Half-Day Boat Tour
Italy

The highlight of the tour for me! Absolutely stunning landscape. Our driver was amazing and showed us a ton of different caves and grottos. We were able to swim in one cave! We also swam in a beautiful area where we did some snorkeling. I would recommend this to anyone!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Martina Venturi

Wonderful trip with excellent guides and well planned activities
Vietnam | Jun 8 - Jun 15, 2024

Mylan
Mylan L.
Newington, CT | Reviewed on Jun 16, 2024
Mr Cường was a fantastic guide. He was funny and very knowledgeable about Vietnam and the places we went. Mr Hai, our driver, was very hospitable and always had water waiting for us in the car. The activities planned were fun and gave us a good mix of Vietnamese culture and landscape. I would highly recommend KimKim tours to anyone planning a trip. Read more

Mr Cường was a fantastic guide. He was funny and very knowledgeable about Vietnam and the places we went. Mr Hai, our driver, was very hospitable and always had water waiting for us in the car. The activities planned were fun and gave us a good mix of Vietnamese culture and landscape. I would highly recommend KimKim tours to anyone planning a trip.

Hotel Reviews
Tam Coc Boutique Garden
Ninh Binh

Beautiful little boutique hotel. The rooms were large and gave us easy access to shopping and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

This is a smaller cruise and is perfect! This allowed for a more personal experience and our guide in the boat, Duc, was fantastic. There was a good mix of activities and rest time and food was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Boutique Hotel
Hanoi

This hotel is located in the heart of the old quarter which made walking to shops and restaurants very easy. We highly recommend the Met restaurant for good, authentic Vietnamese food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We had a rainy two days in Hanoi but still our guide still managed to show us a great time. The bikes were comfortable and Duc made sure to take time to get the right size for my daughter which made a huge difference for her. The cooking demo with the local family was so fun and the food was so good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to heritage site Trang An Grottoes
Drive to heritage site Trang An Grottoes
Ninh Binh

Trang A Grottoes is beautiful! It was a very hot day but the scenery was very worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tam Coc - Mua Cave - Thung Nham Bird garden
Tam Coc - Mua Cave - Thung Nham Bird garden
Ninh Binh

The flowers here were breath taking. We got stuck in a heavy downpour for about 30 minutes but still decided to walk through anyway and was so glad we did. Everything was so lush and colorful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

Loved loved loved this cruise. Bai Tu Long Bay is the bay less travelled and it was nice not to be surrounded by other cruises.

Quality of Experience
Food
So much delicious food! You won’t go hungry on this cruise, for sure.
Guides, Drivers and Staff
Transport
More cruise on the bay - transfer back Hanoi
More cruise on the bay - transfer back Hanoi
Vietnam

At the floating fish village, we met cute little puppies!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cap La - Cong Dam - Thien Canh Son cave
Cap La - Cong Dam - Thien Canh Son cave
Ha Long Bay

I’m glad we spent a second night because we got to go swimming! We swam on the first day after kayaking to the secluded beach but that was more like waddling. The second day, we anchored the little transport boat in the middle of the bay and jumped into the water! It was so refreshing and a good time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

Wonderful experience!
Croatia | Jun 1 - Jun 10, 2024

J
Jared F.
Newark, NJ | Reviewed on Jun 16, 2024
Wonderful experience! This is our first time using a travel agency and it was very beneficial to have someone knowledgeable guide our planning, especially in countries we've never been to. We had experiences like day-long private car tours and sea kayaking trips that we otherwise wouldn't have found ourselves. It was also helpful since we were planning a wedding at the same time so not having to book everything for our honeymoon was invaluable. Tina was very responsive to our requests and... Read more

Wonderful experience! This is our first time using a travel agency and it was very beneficial to have someone knowledgeable guide our planning, especially in countries we've never been to. We had experiences like day-long private car tours and sea kayaking trips that we otherwise wouldn't have found ourselves. It was also helpful since we were planning a wedding at the same time so not having to book everything for our honeymoon was invaluable.

Tina was very responsive to our requests and made multiple changes to the itinerary based on our preferences. She was also accessible via WhatsApp during our trip when any minor hiccups arose. We were happy working with her and happy with the amazing trip she planned.

Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Jun 18, 2024

Hi Jared and Chloe,
Your 5-star review is greatly appreciated. Thank you.

Creating a good vacation is similar to building a good marriage; it's not something you stumble upon, but rather something you build together.
I am delighted to have been a part of creating a memorable experience for you two.
Thank you for choosing Croatia and for entrusting me with organizing your honeymoon.
I hope you have many more wonderful experiences as a married couple!
Tina

Out of the Castles in Spain -- She did it!!!!
Spain | May 30 - Jun 5, 2024

Marcia
Marcia B.
Dallas, TX | Reviewed on Jun 15, 2024
We asked for something unusual and Bea came through, especially with our guide Miguel, who was over the top. we were happy with the variety of things we saw. The app was perfect for transfers and tickets and the transfers were also good. Thanks Bea for arranging our trip for us. We couldn't have done it ourselves Read more

We asked for something unusual and Bea came through, especially with our guide Miguel, who was over the top. we were happy with the variety of things we saw. The app was perfect for transfers and tickets and the transfers were also good. Thanks Bea for arranging our trip for us. We couldn't have done it ourselves

Hotel Reviews
Hotel Oriente Zaragoza
Zaragoza

Clean efficiency hotel, Small room, without charm and with plastic plants. Good location however. Paled in comparison to other Hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Chinchón
Chinchón (Madrid)

This was an amazing Hotel, like all the Paradors we stayed in. Thanks for putting us there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 17, 2024

Hi Marcia! Again, thank you so much for your kind words. As you already know, this customized itinerary was totally a challenge so I'm glad that everything worked out and that you enjoyed it! :)It was super fun creating this itinerary from scratch with you, and I hope you discovered amazing castles and villages on the way! Best regards, Bea.

Epic family trip to Peru--Thank you KimKim
Peru | May 28 - Jun 8, 2024

Kari
Kari A.
Denver, CO | Reviewed on Jun 15, 2024
We had an amazing trip. Fran and Kristy from Kim Kim were both amazing to work with from start to finish. Fran put this trip together for us last minute and really helped me make decisions on what places we should visit for the time frame, and what would be right for our family. The hotels that we stayed in were beautiful, safe and well-located. Fran went above and beyond, helping us book great restaurant reservations for our time in Cusco and Lima. Everything was 5 stars. We enjoyed... Read more

We had an amazing trip. Fran and Kristy from Kim Kim were both amazing to work with from start to finish. Fran put this trip together for us last minute and really helped me make decisions on what places we should visit for the time frame, and what would be right for our family. The hotels that we stayed in were beautiful, safe and well-located. Fran went above and beyond, helping us book great restaurant reservations for our time in Cusco and Lima. Everything was 5 stars.

We enjoyed our guide Brian who took us from Arequipa to Colca Canyon to see the condors. We loved hearing about his life in Arequipa and we found we had a shared love of music and it made the long drive so fun to share our favorite songs.

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. He was kind, patient, organized, helpful, thoughtful and went above and beyond in helping us alter our train ticket and departure time from Machu Picchu. His advice for the day we were not with him and we entered Machu Picchu on our own to hike Huana Picchu was spot on and really added to making our time there absolutely perfect. We loved that we did the Circuit #2 with Claudio in the late afternoon, when it was less crowded and the sunset light was amazing for pictures, followed by getting up early on our own and being the first people to start the hike up the mountain. We were able to get photos alone with our family before a lot of people got up there.

We loved the food tour in Lima with Sylvia and Lima Gourmet. SOOOOO much amazing food. One note for people going in the future. You really don't need to have any breakfast if you want to be able to enjoy all the food you are served during the tour.

This is the first time using Kim Kim, and I was nervous about the cost and whether it was all going to work out, but I have come away from the experience very ready to recommend KimKim to other friends planning international travel. At multiple times we had to make small changes to our itinerary due to plane issues, and missed flights and someone always replied in the chat immediately. Thank you for helping us with an amazing family trip we will never forget.

Hotel Reviews
Holiday Inn Lima Airport
Lima

Perfect for what we needed. Late arrival and early departure.

Palla Boutique
Arequipa

Beautiful hotel, we loved the upper garden deck and we wish we would have had more time to stay and relax there. The staff kindly shipped my kindle to me at a further location after I left it there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colca Lodge
Yanque

Beautiful hotel and restaurant. We loved the hot springs. Bring flip flops for the walk down. We wished we had more time to enjoy the grounds and the surrounding area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Valle Sagrado
Urubamba

Gorgeous hotel. Our one complaint, which wasn't their fault, was that there was an event happening at a neighboring hotel or resort that had music and a person on a VERY loud speaker from about 6 pm to after midnight. It DOMINATED the whole resort and it was totally counter to the serene vibe they have going. We wish the planetarium was in service, because it sounds like that would have been a super cool feature. We enjoyed the breakfasts very much, and also got food at the bar one evening, which was very easy and simple. Our daughter really enjoyed getting to pet and take pictures with the baby alpacas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Machu Picchu
Machu Picchu

Great location for our time hiking to Machu Picchu. Very easy to walk to the bus. Beautiful canyon views. Simple breakfast that was available very early in the morning, which was awesome. We also got back from our hike and they let us go up to a lounge area and use their bathroom to clean up and get ready for the train, because we had checked out early in the morning before our hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Gorgeous hotel. We loved our rooms, and we all LOVED the hot water bottles and tea that were placed in the room each evening. Our daughters couldn't get over how cozy it was to snuggle with the fuzzy cover. The breakfast was amazing and I wish I could have that breakfast bowl every morning. The staff was very accommodating and if anything I wish we could have had more time there to relax and enjoy the beautiful courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lima Food Tour
Lima Food Tour
Peru

Loved this tour! Lots of amazing food and restaurants! Make sure you go on an empty stomach.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Cusco, and Sacred Valley Expedition: Exploring Chinchero and Urubamba
Fly to Cusco, and Sacred Valley Expedition: Exploring Chinchero and Urubamba
Peru

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Train from Urubamba, then Explore Machu Picchu, stay in AC
Train from Urubamba, then Explore Machu Picchu, stay in AC
Peru

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. He was kind, patient, organized, helpful, thoughtful and went above and beyond in helping us alter our train ticket and departure time from Machu Picchu. His advice for the day we were not with him and we entered Machu Picchu on our own to hike Huana Picchu was spot on and really added to making our time there absolutely perfect. We loved that we did the Circuit #2 with Claudio in the late afternoon, when it was less crowded and the sunset light was amazing for pictures, followed by getting up early on our own and being the first people to start the hike up the mountain. We were able to get photos alone with our family before a lot of people got up there.

Quality of Experience
Guides, Drivers and Staff
Transport
Colca Canyon Tour: Arequipa - Colca Canyon - Chivay
Colca Canyon Tour: Arequipa - Colca Canyon - Chivay
Peru

Long drive, but it was beautiful and a lot of fun to see all the animals. We did not realize how high we would be driving, so that took us by surprise. But the landscape with beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colca Canyon & drive to Arequipa
Colca Canyon & drive to Arequipa
Peru

We loved seeing the canyon and all the condors. Brian did a great job guiding us on the long drive through the mountains. We loved seeing the alpacas, llama, vicuna and guanacos. It was fun to learn about all the volcanos and the mountains we saw on the drive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacred Valley Tour: Pisac, Maras and Moray  & Lunch at Mountain View
Sacred Valley Tour: Pisac, Maras and Moray & Lunch at Mountain View
Peru

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. This day, was a long day, but it was awesome. Pisa, Maras and Moray were all super cool locations that we are so glad we got to see. Our lunch at Mountain View was so fun, and it was made extra special by Claudio, who secretly told the chef it was our daughter's birthday. They came over with a special dessert and sang Happy Birthday to her, which really completed a great day.

Quality of Experience
Food
The food and vibe at Mountain View was so cool! We are so glad we got to check out this cool spot!
Guides, Drivers and Staff
Transport
Cusco City and San Pedro Market Tour
Cusco City and San Pedro Market Tour
Cusco

As for our time in Sacred Valley, Machu Picchu and Cusco, we feel like we were so lucky to spend all of that time with our guide Claudio from Cusi Travel. The continuity that we had with Claudio as we traveled over 4 days to a multitude of locations was irreplaceable. Being with a private guide for just our family afforded our daughters to feel comfortable asking questions, using their Spanish skills, and getting a bigger overhead view of the Inca history of the area. Claudio did a fantastic job gathering us for family photos, and telling relatable stories about the area, so we could understand it more deeply. We really enjoyed visiting San Pedro Market with Claudio, who talked to us about all the items that were in the market.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Aug 21, 2024

Hey Kari!
Thank you so much for your kind words! It was truly a pleasure to help craft this trip for your family, especially on such short notice. I'm thrilled to hear that everything from the hotel selections to the guided tours worked out perfectly for you. I’m especially glad that Brian and Claudio made your journey so enriching and enjoyable—they're both fantastic at what they do. Your positive feedback means a lot to me, and I’m so happy we could help make your family’s adventure in Peru unforgettable. Safe travels and hope to see you soon again in South America!

The best trip to Indonesia EVER
Indonesia | May 18 - Jun 2, 2024

Nicholas
Nicholas D.
Holt, MI | Reviewed on Jun 15, 2024
All of the guides, the drivers, and the hotels were absolutely amazing. We enjoyed every single activity and meal that was pre-planned for us; and above all we loved the places around Indonesia that Marc had us staying in. Marc is the absolute best and we would do this trip all over again. Read more

All of the guides, the drivers, and the hotels were absolutely amazing. We enjoyed every single activity and meal that was pre-planned for us; and above all we loved the places around Indonesia that Marc had us staying in. Marc is the absolute best and we would do this trip all over again.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qunci Villas Hotel
Senggigi

hands down nicest place i've ever stayed in, best staff and food in all of indonesia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat trip and snorkeling around Gili Layar & Gili Renggit
Boat trip and snorkeling around Gili Layar & Gili Renggit
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long trek in the jungle - Meet the Orangutans
Long trek in the jungle - Meet the Orangutans
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sumatran jungle by 4x4, from Bukit Lawang to Tangkahan
Sumatran jungle by 4x4, from Bukit Lawang to Tangkahan
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Munduk & Tamblingan Lake Exploration
Munduk & Tamblingan Lake Exploration
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
A morning with Tangkahan Elephants
A morning with Tangkahan Elephants
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling from Kintamani to Ubud
Cycling from Kintamani to Ubud
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Jun 17, 2024

Hi Nick,

Thank you for your review! Getting to know you and planning the trip together was an absolute pleasure.

Looking forward to welcoming you back to Indonesia!

Best regards,
Marc

Great Itinerary and Excellent Local Guide
Ireland | Jun 1 - Jun 8, 2024

James
James M.
Chicago, IL | Reviewed on Jun 15, 2024

We had a really great itinerary. Our local guide, Joe O'Donnell was very knowledgeable in both historical and current sights to see. He filled us in as we travelled on current, recent, and ancient events in Ireland. He also had a knack for finding good establishments for eating. It was very interactive and Joe always made sure we were happy with the activities we engaged in.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Jun 19, 2024

Hi James

Thank you for your kind words.

We are delighted to hear you had a great time with us in Ireland.

I will be sure to send on your positive review to Joe as well, he will be extremely happy to hear you had a great time on tour with him.

We hope to welcome you back to Ireland in the future.

Kind Regards

Dean

Greece!
Greece | Jun 4 - Jun 14, 2024

Deena
Deena T.
Chicago, IL | Reviewed on Jun 15, 2024
Overall, it was an amazing trip! Our favorite place was Nafplio. The local guides at the Acropolis (Angelic) and Santorini (Anna) did a phenomenal job of providing rich history on the sites and the area. The only negative was the rental car. We were given a vehicle with a large quarter-sized chip in the windshield, bald tires and damage to the passenger side bumper. The car only had 1/2 tank of gas, too. The most offensive part of the experience was getting charged $650 for a crack in the... Read more

Overall, it was an amazing trip! Our favorite place was Nafplio. The local guides at the Acropolis (Angelic) and Santorini (Anna) did a phenomenal job of providing rich history on the sites and the area.

The only negative was the rental car. We were given a vehicle with a large quarter-sized chip in the windshield, bald tires and damage to the passenger side bumper. The car only had 1/2 tank of gas, too. The most offensive part of the experience was getting charged $650 for a crack in the windshield that happened due to the extreme heat in Nafplio. As noted, the windshield was already significantly damaged. We felt taken advantage of by the car company. A larger, more reputable rental company (i.e., National, Enterprise, etc.) would likely not have acted in this manner. We were very disappointed with how this transpired and would NOT recommend using the car rental company.

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jun 20, 2024
Dear Deena,
Thank you so much for your review. I am so happy that overall, you had an amazing trip to Greece, and you enjoyed your tours in the Acropolis and Santorini!
I was sorry to hear about the incident with the car rental company and to understand that you felt taken advantage of. Our team has contacted the car rental company and escalated the issue to the management level. As soon as I have any news, I will get back to you.
The car rental company we work with is hand-picked and I am...
Read more

Dear Deena,
Thank you so much for your review. I am so happy that overall, you had an amazing trip to Greece, and you enjoyed your tours in the Acropolis and Santorini!
I was sorry to hear about the incident with the car rental company and to understand that you felt taken advantage of. Our team has contacted the car rental company and escalated the issue to the management level. As soon as I have any news, I will get back to you.
The car rental company we work with is hand-picked and I am really disappointed to hear about this incident. Please rest assured that I have conveyed your valuable feedback to our team, and we will take it into serious consideration at the annual evaluation of our local partners at the end of the season.
I hope that this hiccup did not spoil your appetite during your vacation and that the memories you have of your trip to Greece are the sweetest.
All the best,
Irene

Tiago was rude, obnoxious and unhelpful from ...
Portugal | May 25 - Jun 3, 2024

L
Laura G.
Ashburn, VA | Reviewed on Jun 15, 2024
Tiago was rude, obnoxious and unhelpful from start to finish. While planning, he argued with me about minor changes and hotel selections. Once in Portugal, his behavior was consistent with the planning phase. Our travel through Portugal was supposed to be with a paid for driver/tour guide. We got a driver, who was a very nice person and excellent driver, but had no information about the sites, their history or even important places for us to see on our own. He was not a tour guide. Thank... Read more

Tiago was rude, obnoxious and unhelpful from start to finish. While planning, he argued with me about minor changes and hotel selections. Once in Portugal, his behavior was consistent with the planning phase. Our travel through Portugal was supposed to be with a paid for driver/tour guide. We got a driver, who was a very nice person and excellent driver, but had no information about the sites, their history or even important places for us to see on our own. He was not a tour guide. Thank goodness I bought a Frommer’s tour book, otherwise we would have missed or not appreciated what we were seeing. We loved our trip with KimKim to Morocco last year, but we were disappointed with this experience.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 19, 2024
Hi Laura, I confess I receive your review with great surprise. First of all, I must say that I'm very sorry that the trip didn't go as well as you wished. I understand that this might have frustrating for you but, believe me, this is just as disappointing for me. We discussed the itinerary a number of times and I think I always tried to give you the best possible inputs for you to make the most of your trip, suggested different locations for you to stay and even during your stay always... Read more

Hi Laura,

I confess I receive your review with great surprise.

First of all, I must say that I'm very sorry that the trip didn't go as well as you wished. I understand that this might have frustrating for you but, believe me, this is just as disappointing for me.

We discussed the itinerary a number of times and I think I always tried to give you the best possible inputs for you to make the most of your trip, suggested different locations for you to stay and even during your stay always tried, together with the guide, accommodate last minute tweaks that you requested.

I also understand that the guide-driver might not have met your expectations, but I can guarantee you that he's an official guide and he actually gave me a positive feedback about your visit. And I spoke with him on a daily basis so, once again, it was with a bit of a shock that I received your comments.

Nonetheless, I fully respect how you feel and I'd very much like to have the opportunity to talk with you over the phone to understand a bit better what didn't go well and understand if there's anything I could do to make up for your experience and/or to improve our services. I'll text you in our thread.

Kind Regards,

Tiago

Everything was absolutely exactly what they said!
Greece | Jun 3 - Jun 12, 2024

Megan
Megan G.
Los Angeles, CA | Reviewed on Jun 15, 2024
Everything was absolutely exactly what they said it would be and more! I had a medical emergency with my eye and the local specialist got me in with an eye surgeon within hours of our arrival in Athens. The hotels were exactly as described, the tours, the transportation was top notch. We can compare because last year we used a company called Firebird tours for Italy and they were terrible. They were late taking us to the train station and missed our train and left us there, didn’t book... Read more

Everything was absolutely exactly what they said it would be and more! I had a medical emergency with my eye and the local specialist got me in with an eye surgeon within hours of our arrival in Athens. The hotels were exactly as described, the tours, the transportation was top notch. We can compare because last year we used a company called Firebird tours for Italy and they were terrible. They were late taking us to the train station and missed our train and left us there, didn’t book transportation for things an hour away, would have cars drop us off at a location and it was our job to get him. But not KimKim!!! I will definitely be using this company again AND they were $2400 per person cheaper than another company I got quoted from with the exact itinerary.

Local specialist: Elen Hakhverdyan
Elen
Elen Hakhverdyan
Local specialist in Athens | Replied on Jun 16, 2024
Dear Megan,
Thank you so much for your wonderful review! I am thrilled to hear that everything exceeded your and your family's expectations and that you had a positive experience with us. It’s great to know that we could assist promptly with your eye issue upon your arrival in Athens. We’re glad you found the hotels, tours, and transportation to be top-notch. I hope your son received all the information he needed about Paul's sacred steps.
We appreciate your comparison with your previous...
Read more

Dear Megan,
Thank you so much for your wonderful review! I am thrilled to hear that everything exceeded your and your family's expectations and that you had a positive experience with us. It’s great to know that we could assist promptly with your eye issue upon your arrival in Athens. We’re glad you found the hotels, tours, and transportation to be top-notch. I hope your son received all the information he needed about Paul's sacred steps.
We appreciate your comparison with your previous experience and are happy that we could provide a more reliable and cost-effective service. Your kind words mean a lot to us, and we look forward to helping you plan your next adventure. Thank you for choosing us on KimKim!

Kimkim did a great job!!
France | May 27 - Jun 8, 2024

EUNICE
EUNICE A.
Chicago, IL | Reviewed on Jun 15, 2024
My family just returned from a trip to France. The team at Kimkim, Sebastian helped plan our trip. He was great to work with right from the start. This was our first trip to France so we didn’t know what to expect going in. Sebastian and the team at Kimkim made it effortless to travel through France.
We were picked up by a driver upon arrival to Paris, and transported to our hotel.
Most of our activities were booked, including a bike tour of Paris, and a guided tour of Versailles palace....
Read more

My family just returned from a trip to France. The team at Kimkim, Sebastian helped plan our trip. He was great to work with right from the start. This was our first trip to France so we didn’t know what to expect going in. Sebastian and the team at Kimkim made it effortless to travel through France.
We were picked up by a driver upon arrival to Paris, and transported to our hotel.
Most of our activities were booked, including a bike tour of Paris, and a guided tour of Versailles palace.
The team had purchased our train tickets to Aix en Provence and arranged a guided tour of surrounding villages.
We had a fantastic tour of Marseille’s national park on a speed boat. This was quite a treat!
We went to Nice and had a fantastic experience. A private tour of Monaco, arranged by the Kimkim team was one of the high points of our visit to France.
We look forward to working with Kimkim in the future for other visits to Europe.
All accommodations we stayed at were very clean and comfortable.
Their pricing was fair compared to some other companies we tried to work with.
I highly recommend this company for anyone traveling to Europe.

Hotel Reviews
Aparthotel Adagio Nice Promenade des Anglais
Nice

The staff were helpful. The apartment was very clean. And the location was excellent. It overlooks the ocean. It was nice to relax at the balcony, and gaze at the ocean. Also, was nice to walk across the steeet and be at the beach. We ate at Cocoon restaurant right along the beach and the food was delicious! Note:They charge 25 euros to get your room cleaned if staying less than 8 days. 5 euros per towel is charged if you want towels replaced.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds and towels. The bathroom was very clean.
Hôtel A la Villa des Artistes
Paris

Clean hotel with friendly staff. Francesc was especially helpful during our stay. Their breakfast bar had good choice of healthy breakfast options.

Authenticity & Character
Location
Easy to jump on metro and travel around Paris. Multiple great restaurants within walking distance of the hotel.
Staff
Francesc was my favorite front desk person by far. She was very helpful from the day we checked in. I left my purse at the front desk when we checked out and she helped us arrange for an ups pick up. My purse was delivered to me when we arrived in Nice, with everything intact. Thank you so much!!
Cleanliness & Comfort
Activity Reviews
Electric Bike tour of Paris' Hidden Gems - Small-group
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

This was a great adventure tour of Paris. It rained most of the day but that did not dampen our spirits. It was a little scary at times navigating the streets of Paris on bikes, on streets with cars. Our tour guide was excellent and told the best stories about the history of the city and France in general.

Quality of Experience
Guides, Drivers and Staff
Our tour guide made the tour really a fun one. His stories aboutThe paintings, and the gladiator arena were very interesting.
Transport
French Boulangerie Class in Paris
French Boulangerie Class in Paris
Paris

What can I say this was my family’s all time favorite activity for our entire trip. Our Chef was truly talented and had many helpful tips. We made multiple different pastries. My whole family took this class and it was fun to learn to make croissants from scratch with my husband, my 16 year old son and my 13 year old daughter. We plan to make more pastries at home from the recipes we received from the class. Highly recommend this class.

Quality of Experience
Transport
We traveled with metro to the location. It always felt like an adventure to travel and navigate the metro system since we don’t have any subway transport in our city of residence.
Half-Day hilltop villages in the Luberon nature park
Half-Day hilltop villages in the Luberon nature park
Aix-en-Provence

Greg was a knowledgeable and great tour guide. Will do this again. Beautiful villages.

Quality of Experience
Guides, Drivers and Staff
Transport
HD - Monaco, Monte Carlo & Eze private guided tour
HD - Monaco, Monte Carlo & Eze private guided tour
France

Our guide was wonderful on this tour. We had a blast at Monaco.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 17, 2024
Hi Eunice and the whole family, how are you? Thank you so much for your wonderful review! I'm thrilled to hear that you and your family had such an enjoyable and seamless experience traveling through France. Working with you from the start was a pleasure, and I'm glad we could make your first trip to France effortless and memorable. From arranging your airport pickup in Paris to booking your activities, it was important to us that every detail was taken care of to ensure you had a fantastic... Read more

Hi Eunice and the whole family, how are you?

Thank you so much for your wonderful review! I'm thrilled to hear that you and your family had such an enjoyable and seamless experience traveling through France.

Working with you from the start was a pleasure, and I'm glad we could make your first trip to France effortless and memorable. From arranging your airport pickup in Paris to booking your activities, it was important to us that every detail was taken care of to ensure you had a fantastic time.

I'm delighted that you enjoyed the bike tour of Paris, the guided tour of Versailles, and the speedboat tour of Marseille’s national park. It sounds like you had some incredible experiences, especially with the private tour of Monaco.

Thank you for your kind words about our accommodations and pricing. We strive to provide clean, comfortable stays and fair pricing to make your trip as pleasant as possible.

We look forward to assisting you with future trips to France and creating more unforgettable memories for you and your family. Your recommendation means a lot to us.

Warm regards,

Sebastian

We would highly recommend kimkim and Esther.
South Africa | May 3 - Jun 6, 2024

N
Nathan R.
Canada | Reviewed on Jun 15, 2024
Using Kimkim was an outstanding experience. Our local specialist, Esther Ruempol, was exceptional, guiding us from start to finish. She assisted in planning our trip and offered excellent suggestions, advice, and alternatives when needed. She was always available to answer our questions and address our concerns, providing significant support. Throughout the trip, she kept in touch, ensuring everything was going smoothly and that we had everything we needed. The trip summary was detailed and... Read more

Using Kimkim was an outstanding experience. Our local specialist, Esther Ruempol, was exceptional, guiding us from start to finish. She assisted in planning our trip and offered excellent suggestions, advice, and alternatives when needed. She was always available to answer our questions and address our concerns, providing significant support. Throughout the trip, she kept in touch, ensuring everything was going smoothly and that we had everything we needed. The trip summary was detailed and well-presented, making it easy to follow. It’s clear that Esther has extensive experience and loves her job. The trip itself was too good to be true. Everything from the pick-ups, transfers, guides and accommodations were amazing.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 23, 2024

Thanks so much for your review and Feedback Nathan, this is so wonderful to hear and I am glad you had a great time in Southern Africa.

A great trip to Greece
Greece | May 10 - May 18, 2024

Steven
Steven W.
Cambridge, MA | Reviewed on Jun 15, 2024
The highlight for was spending time in Athens , Delphi, Epidaurus and Mycenae. I absolutely adored the private tour guides Penny in Delphi and Theo in Epidaurus. I prefer all the hisotry and someone who can bring it alive for me. The provate tour guides did this for me (the group tour not so much). I highly recommend licensed private tour guides. They can tailor the tour to your specific interests, you get one on one attention, and move at your pace as opposed to group tours. You pay more,... Read more

The highlight for was spending time in Athens , Delphi, Epidaurus and Mycenae. I absolutely adored the private tour guides Penny in Delphi and Theo in Epidaurus. I prefer all the hisotry and someone who can bring it alive for me. The provate tour guides did this for me (the group tour not so much). I highly recommend licensed private tour guides. They can tailor the tour to your specific interests, you get one on one attention, and move at your pace as opposed to group tours. You pay more, but I think it is a far better experience.

If you enjoy islands, beaches, and expensive touristy destinations, then you would like Mykonis and Santorini. Honestly, they were not my favorite as I am not a beach person. I am more interested in local culture, food, historic sites, and less interested in being a pampered tourist who like to shop. However, Mykonis provides access to Delos by sailboat and that was a lovely experience. Not only could we swim off the boat but we could explore the incredible prehistoric/historic site of Delos. Also, Santorini provided access to the Akrotiri of Thera site which was amazing.

In hindsight, I would have added a couple slower pace days. I am glad we saw everything we could but it was a bit exhausting by then end of the tour. I am responsible for that as I approved the itinerary. That being said, the geography we covered was significant and I definitely know where I want to explore further in Greece next time.

As I mentioned above, group tours are not for me. I participated in one group tour to the Parthenon which was my least favorite. I feel like roaming cattle moving through the site at pace that I did not appreciate. I found it less personal and not as enjoyable. Also, I had one interaction with that tour guide that left me sour. I would rather tour by myself than join a group tour.

Activity Review
Private Delphi Day-trip
Private Delphi Day-trip
Athens

Delphi is an amazing site. The experience is greatly enhanced with having a tour guide who can explain it to you. Also, I highly recommend going to Mer Des Oliviers for lunch afterwards. The owners were gracious and explained their six generation owned olive business. The food was incredible. The views were beautiful. I loved it there. Check it out. Our driver George was professional, lovely man who enjoyed talking with as we traveled from Athens.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 03, 2024
Dear Steve,
Thank you so much for your wonderful review and I am so happy that overall you had a great trip to Greece!
I am sorry to hear that the Acropolis tour was your least favorite and I am surprised that the interaction with the guide left you sour as all our local partners are hand-picked regardless of small group or private tour versions. Thank you for letting me know, I will further investigate this case. It's true that private tours are the best way to explore an archaeological... Read more

Dear Steve,
Thank you so much for your wonderful review and I am so happy that overall you had a great trip to Greece!

I am sorry to hear that the Acropolis tour was your least favorite and I am surprised that the interaction with the guide left you sour as all our local partners are hand-picked regardless of small group or private tour versions. Thank you for letting me know, I will further investigate this case.

It's true that private tours are the best way to explore an archaeological site especially when one has a special interest in history but when planning a trip, we must consider all factors and one of them is to fit the price of the trip to the travelers' budget preference; so, when needed, we use a combination of these versions.

I must say, I highly appreciate your straightforward feedback which I will take into consideration for the future; and if I have the opportunity, I would love to work with you again for your next trip to Greece or Italy, sometime soon, and implement all of the above knowledge in your new itinerary to create an even greater trip next time!

Until then, I wish you all the best and safe travels!
Irene

Emanuela was excellent
Iceland | Jun 5 - Jun 9, 2024

Natale
Natale R.
Newark, NJ | Reviewed on Jun 14, 2024

Emanuela was prompt, personable, and took into consideration all of our needs when planning our 5 day trip to Iceland. She gave us a detailed itinerary with places to see including some off the beaten path we may have missed if we didn't have her information. She gave excellent restaurant recommendations to help us narrow down meals during our time there as well.
I would definitely use KimKim again in the future and would utilize Emanuela again if I plan to take another trip to the arctic.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Jun 16, 2024

Dear Natale,
How lovely it has been to connect with you, from the first moment :)
It has been a pleasure to help you plan your Iceland adventure and thank you so much for your beautiful review of my service!

All the best,
Emanuela

A great tour of Istanbul
Turkey | May 5 - May 10, 2024

Steven
Steven W.
Cambridge, MA | Reviewed on Jun 14, 2024
We had a wonderful guide, Ms. Şebnem Altın, who show us about the beautiful sites of Istanbul. I really appreciate an experienced private tour guides who can pivot and modify the tour, as needed. Ms. Şebnem Altın was excellent at this technique and gave an efficient access to the sites and an informative backstory and context to each site. We had a great time. Read more

We had a wonderful guide, Ms. Şebnem Altın, who show us about the beautiful sites of Istanbul. I really appreciate an experienced private tour guides who can pivot and modify the tour, as needed. Ms. Şebnem Altın was excellent at this technique and gave an efficient access to the sites and an informative backstory and context to each site.

We had a great time.

Hotel Review
Sirkeci Mansion Hotel
Istanbul

It was a clean and comfortable hotel room. The moring breakfast was satisfying and the concierge service was very helpful. It is also centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Turkish Bath and Spa at Hürrem Sultan Hammam
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

Spoil yourself. You will not regret it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jun 15, 2024

Dear Steven,

Thanks for your positive review. We are happy to hear you had a nice time here in Turkey with us!

Kind regards from our team,
Berat

Incredible 12-day trip to Peru
Peru | Jun 1 - Jun 12, 2024

S
Sindhu N.
Dublin, OH | Reviewed on Jun 14, 2024
We had an incredible 12-day trip to Peru, visiting highlights like Lima, the Nasca Lines, Huacachina, Cusco, the Sacred Valley, Machu Picchu, the Rainbow Mountains, and glamping in Ollantaytambo. The vacation was smooth and hassle-free, thanks to Joanna's meticulous planning and Cusi Travel's friendly guides and drivers. It was a trip of a lifetime, and our kids (6 and 12 years old) thoroughly enjoyed it due to the guides' flexibility. I'm already considering planning our next trip with... Read more

We had an incredible 12-day trip to Peru, visiting highlights like Lima, the Nasca Lines, Huacachina, Cusco, the Sacred Valley, Machu Picchu, the Rainbow Mountains, and glamping in Ollantaytambo. The vacation was smooth and hassle-free, thanks to Joanna's meticulous planning and Cusi Travel's friendly guides and drivers. It was a trip of a lifetime, and our kids (6 and 12 years old) thoroughly enjoyed it due to the guides' flexibility. I'm already considering planning our next trip with Kimkim because it was such a worry-free experience.

Hotel Reviews
Hotel Paracas, a Luxury Collection Resort
Paracas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tocuyeros Boutique Unaytambo
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Barranco - Ananay
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qhispikay Glamping: Huilloc
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We didn't have enough hot water or a heater, so the kids were freezing and couldn't sleep comfortably. I would recommend ensuring that the heater, as mentioned on the site, is available; otherwise, I wouldn't recommend it for families with kids.
Sumaq Machu Picchu Hotel
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jun 16, 2024

Sindhu, I'm so glad to hear you and your children enjoyed your time in Peru! I would be delighted to help you plan your next South American adventure!

All the best,
Johanna

My China Trip Review
China | May 27 - Jun 3, 2024

Arun
Arun C.
Seattle, WA | Reviewed on Jun 14, 2024
I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs. In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour,... Read more

I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs.

In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour, sharing the history in a fascinating way. In Xi'an, my guide Zoe provided an excellent tour of the Terracotta Warriors and explained their significance wonderfully. In Shanghai, my guide Mr. Run Liu took me to various exciting spots around the city.

Throughout my trip, Heidi consistently checked in to ensure I was having a great time. I had an absolute blast and thoroughly enjoyed every moment of the trip. I highly recommend this experience to others."

Hotel Reviews
SSAW Garden Hotel Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard Shanghai Xujiahui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 15, 2024

Thank you for your appreciation and trust in our work. Sending you all the best wishes, and hope to see you on our next trip.

Our guide Jemina and drivers were phenomenal....
Bolivia | Apr 30 - May 13, 2024

E
Erin M.
Ashburn, VA | Reviewed on Jun 14, 2024
Our guide Jemina and drivers were phenomenal. Very friendly, punctual and kind. The owner of Milenaria Travel, called to make sure our trip was going well. Read more

Our guide Jemina and drivers were phenomenal. Very friendly, punctual and kind. The owner of Milenaria Travel, called to make sure our trip was going well.

Hotel Reviews
Hotel Rosario La Paz
La Paz

Beautiful, clean, excellent breakfast.

Authenticity & Character
Authentic Bolivian art throughout the hotel
Location
Staff
Polite, accomodating.
Cleanliness & Comfort
Very clean, comfortable.
Colonial (Potosi)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Sal Luna Salada
Uyuni

Hotel is beautiful, well appointed. Dinner meal was poor.

Authenticity & Character
Beautifully decorated.
Location
Near the salt flats
Staff
Lovely, polite.
Cleanliness & Comfort
Hotel de Su Merced
Sucre

Beautiful, great location.

Authenticity & Character
Location
Near attractions.
Staff
Cleanliness & Comfort
Los Flamencos Ecolodge
Laguna Hedionda

Eclectic, off the beaten path, but very welcoming and cozy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Don Raul
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Santiago Vitacura
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Atacama Desert Tour: Lagunas Altiplanicas, Piedras Rojas y Laguna Chaxa
Atacama Desert Tour: Lagunas Altiplanicas, Piedras Rojas y Laguna Chaxa
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Depart Santiago
Depart Santiago
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to La Paz
Welcome to La Paz
La Paz
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Tour of La Paz + Valley of the Moon
Half Day Tour of La Paz + Valley of the Moon
La Paz

Jemina provided a well paced and thorough tour of La Pax.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from La Paz to Sucre
Fly from La Paz to Sucre
Bolivia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cal Orcko and transfer to Potosi
Cal Orcko and transfer to Potosi
Bolivia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Geysers, Lagoons, and the Journey to San Pedro de Atacama
Geysers, Lagoons, and the Journey to San Pedro de Atacama
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from Calama to Santiago
Fly from Calama to Santiago
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Potosi and transfer to Uyuni
Potosi and transfer to Uyuni
Bolivia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Avaroa National Reserve
Avaroa National Reserve
Bolivia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Ruins of Tiwanaku
Explore the Ruins of Tiwanaku
La Paz
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uyuni Salt Flats
Uyuni Salt Flats
Uyuni

The salt flats were one of the highlights of the trip. Jemina and the driver set up a wonderful picnic and wine at the flats. She also took great illusion photos of us. This tour was so well worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Valley of the Moon
Visit the Valley of the Moon
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Tour
Stargazing Tour
Chile

This tour was second only to the salt flats. We were able to view the stars through telescopes. Tour guide took pictures and emailed to us, that was a nice and unexpected gift.

Quality of Experience
Guides, Drivers and Staff
Transport
Viña del Mar and Valparaíso excursion
Viña del Mar and Valparaíso excursion
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Jun 15, 2024

Hi Erin,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Jemina and our Bolivia team. I look forward to staying in touch for any future trips to South America!

Best,
Kristy

Trip of a Lifetime!
South Africa | May 25 - Jun 7, 2024

L
Liz T.
Ashburn, VA | Reviewed on Jun 14, 2024
We cannot say enough positive things about our experience with KimKim and our trip to Africa. Our specialist was able to recommend an itinerary that perfectly suited the travel interests of both myself and my husband with only a paragraph or two of input from us. As we got closer to the trip, they continued to add and update details with our itinerary, which became a wonderful reference as we moved from one place to another once our journey began. And we have run out of compliments about the... Read more

We cannot say enough positive things about our experience with KimKim and our trip to Africa. Our specialist was able to recommend an itinerary that perfectly suited the travel interests of both myself and my husband with only a paragraph or two of input from us. As we got closer to the trip, they continued to add and update details with our itinerary, which became a wonderful reference as we moved from one place to another once our journey began. And we have run out of compliments about the locations that they chose for us...... the accommodations in every city were amazing, as was the service. I would especially like to recognize Kruger Shalati for their amazing property, food, game drives and overall service, and to Unembezza (and our specialist) for surprising us with an amazing suite and birthday goodies to celebrate my milestone. All of our drivers were early for our pickups, and all transportation was entirely smooth throughout the trip (and we moved quite a bit!). We had an amazing time in Victoria Falls and South Africa and will forever cherish the memories.

Hotel Reviews
Victoria Falls Safari Club
Victoria Falls

Lovely property with rooms/ balconies overlooking a waterhole that brings amazing wildlife to view! Beautiful common area for meals, relaxation, drinks and excellent/ attentive staff

Authenticity & Character
Location
Relatively quick drive to/from airport, privacy once on the property
Staff
Cleanliness & Comfort
Unembeza Boutique Lodge & Spa
Hoedspruit

Small boutique type hotel, outside of big game area but that allowed for us to take long walks in the area and see amazing wildlife like giraffe! Pool and overlook deck were very nice. Nice spa options. The honeymoon suite is amazing, with an outdoor shower and relaxation area, huge closet.

Authenticity & Character
Location
Loved the proximity to walk and biking trails but the resort was a bit difficult to locate (no signs from the street)
Staff
Meal staff were not as friendly as accommodating as within other resorts that we visited. It was sometimes difficult to find or reach someone to request a food or drink order, for example, and staff at meals was not very attentive. Management and spa staff were great.
Cleanliness & Comfort
Dock House Boutique Hotel

The combination of the privacy and charm of the Dock House with access to the Queen Victoria amenities is pretty fantastic. The guest house is AMAZING..... huge rooms, including a sitting room and private patio area. Right across the street from shops and restaurants on the V&A Waterfront. Service is outstanding (especially Ashley, our breakfast host!)

Authenticity & Character
Original building
Location
Walkway that takes you directly to the V&A Waterfront. Minutes from the hop-on-hop-off bus stop.
Staff
Should out to Ashley, our morning host that made our breakfast so special!
Cleanliness & Comfort
Kruger Shalati Train on the bridge
Kruger National Park, Skukuza

This is perhaps the most amazing place that I have ever stayed. What a unique property with incredible touches (and service). If you have any interest in trains, this is your spot! The carriages were beautiful, with direct views of the river and all the wildlife that it brings. We were able to watch buffalo, crocodile, hippo, and even giraffe from our room. It's worth noting, though, that the train rooms do require some walking on the bridge to access them, so just a heads-up for anyone that doesn't love heights (garden suites are also available). The pool area in the middle of the bridge is a very special spot (and the bartenders take good care of you!) All meals were amazing, as was the staff, from beginning to end. And each of the game drives brought something special. What a treat to have been able to spend three nights here. We highly recommend!

Authenticity & Character
The thought and detail put in to recreating the carriages from the time period is evident throughout
Location
The rooms being situated on the bridge were just spectacular. The resort is a bit of a drive from the airport(s) but highly worth it.
Staff
Amazing from start to finish
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 23, 2024

Hi Liz, thank you so much for your wonderful review and for the hotel reviews. We couldn't be happier that you had a wonderful holiday and birthday in South Africa :-)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.