Kimkim Trip Reviews

4.8
Based on 19,713 ratings
Read 19,713 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KimKim was great and Namibia is wonderful!
Namibia | Feb 10 - Feb 21, 2025

A
Andrew B.
United Kingdom | Reviewed on Feb 22, 2025
Loved using the KimKim platform to assemble a tailored itinerary for a 12-night self drive holiday in Namibia. The suggested itinerary, recommended accommodations and activity hints and tips were all well considered and clearly came from experienced specialists. The service on arrival was outstanding - from the airport transfer - to the car handover - to the orientation and journey insights - made the trip pretty easy. It’s hard to say enough good things about vacationing in Namibia - wild... Read more

Loved using the KimKim platform to assemble a tailored itinerary for a 12-night self drive holiday in Namibia. The suggested itinerary, recommended accommodations and activity hints and tips were all well considered and clearly came from experienced specialists. The service on arrival was outstanding - from the airport transfer - to the car handover - to the orientation and journey insights - made the trip pretty easy. It’s hard to say enough good things about vacationing in Namibia - wild and varied landscapes, friendly and generous people and of course the wildlife!
Mowani Mountain Camp was the favourite of our lodgings but they were all good.
Will definitely be turning to KimKim again for assistance with future travel and will definitely be returning to Namibia to explore more.

Hotel Reviews
The Windhoek Luxury Suites
Windhoek

A very comfortable place to start or end your Namibian adventure. Having very good restaurants with a beautiful courtyard right across the street was perfect. Generous breakfast, nicely appointed rooms and felt safe and secure.

Authenticity & Character
Nice modern property, very comfortable but maybe lacked any Namibian/African design touches.
Location
Quiet but easy drive into central Windhoek.
Staff
Friendly and helpful.
Cleanliness & Comfort
Nice bedding. Big powerful shower.
Onguma Bush Camp
Etosha National Park

Right at the gate to Etosha this is a perfect place to relax before, during or after your explorations of the park. Staff were so warm and genuine. Lodgings were perfect for a short stay. The restaurant and lounges overlooking the watering hole are beautiful. Good food.

Authenticity & Character
Charming and well established.
Location
Can’t get closer to Etosha!
Staff
Lovely and personable and caring
Cleanliness & Comfort
Nothing to complain about!
Namib Outpost
Windhoek

I’m not sure it gets much more remote than this. Beautiful rooms with mesmerising desert views. Outstanding food with plentiful refreshments. 2 lovely pools to stay cool in the desert heat. To achieve this standard of hospitality in this remote and isolated setting is no mean feat! Highly r commended.

Authenticity & Character
Flawless site
Location
Isolated and magical
Staff
Bar and restaurant staff were fantastic.
Cleanliness & Comfort
Outstanding.
Swakopmund Luxury Suites
Swakopmund

Good location for Swakop, walkable to everywhere. Clean and comfortable room with everything you need.

Authenticity & Character
Decor is in good condition but quite generic - could be anywhere.
Location
Staff
Cleanliness & Comfort
Anderssons At Ongava
Etosha National Park

Outstanding rooms with larger veranda overlooking the reserve. Gorgeous common areas and excellent sundown game drive. Extremely welcoming and friendly staff.

Authenticity & Character
Despite being a contemporary lodge there’s no doubt you’re in Africa!
Location
So convenient for Etosha
Staff
Brilliant!
Cleanliness & Comfort
Spotless accommodations. - perfect
Mowani Mountain Camp
Damaraland

Magical setting, thoughtful and sincere service, excellent room with outstanding view and it’s on splash pool. The sunset bar is not to be missed and the food is very good. Seeing elephants and giraffes truly on the wild with a friendly and professional guide topped off our stay.

Authenticity & Character
Beautifully appointed room, lounge and restaurant
Location
Very remote but so worth the drive
Staff
Warm, friendly and couldn’t do enough to help
Cleanliness & Comfort
Room was spotless
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Feb 24, 2025

Dear Andrew,

Thank you so much for your detailed review and for taking the time to share your experience. It’s wonderful to hear that you had a fantastic trip and that Namibia has inspired you to return for more adventures!

It was truly a pleasure crafting this itinerary for you, and I would love the opportunity to assist you again in the future. Please don’t hesitate to reach out whenever you’re ready for your next journey!

Warm regards,
Bianca

Suffice it to say it was a perfect trip! Tran...
Vietnam | Feb 13 - Feb 21, 2025

H
Holly S.
Ashburn, VA | Reviewed on Feb 22, 2025
Suffice it to say it was a perfect trip! Trang is our new hero, so professional, competent, welcoming, and always very responsive. We will absolutely recommend her to future travels! We think she deserves a raise😊. Seriously without her I don’t think we would have enjoyed our trip as much. We wouldn’t change a thing, well maybe just the rain in BaNa Hills! Loved our hotels and also our guides. If we had to pick a favorite day it might be our last one in HoiAn. But truly it was all memorable! Read more

Suffice it to say it was a perfect trip! Trang is our new hero, so professional, competent, welcoming, and always very responsive. We will absolutely recommend her to future travels! We think she deserves a raise😊. Seriously without her I don’t think we would have enjoyed our trip as much. We wouldn’t change a thing, well maybe just the rain in BaNa Hills! Loved our hotels and also our guides. If we had to pick a favorite day it might be our last one in HoiAn. But truly it was all memorable!

Hotel Reviews
Indochine Lan Ha Cruise
Hai Phong

The Indochine Lan Ha Cruise was a fantastic experience! Though I've been on many cruises, this one stood out for its charm and old-world feel. They packed the itinerary with special activities, like cooking demonstrations and exercise sessions, which made it special. It was a new ship but had the charm of an older vessel, adding to the allure. My granddaughter was thrilled by the experience of sleeping on water, which added to the joy.

Hoi An Delicacy Hotel & Spa
Hoi An

Hoi An Delicacy Hotel & Spa was lovely, especially with its rooftop amenities. Although it's a bit on the edge of town, which made walking into town slightly less convenient, the overall experience was very pleasant. The location made it feel a bit exclusive and serene.

Hanoi Pearl Hotel
Hanoi

The Hanoi Pearl Hotel was a delightful first stop on our trip. Although not the most luxurious, its cozy atmosphere and prime location made it a standout for us. The staff knew us by name, which made it feel personal and welcoming. It was perfectly situated for exploring Hanoi, which added to our satisfaction. The rooms weren't huge, but overall, it was a charming experience.

Activity Reviews
Hoi An Countryside - Lantern Making - Gardening  & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An

The last day in Hoi An was packed with activities and utter fun. We loved the lantern-making, the countryside bike rides, and the basket boat ride. Lunch was an exceptional experience, wrapping up a day full of diverse and special adventures. It was super fun and intimate with just our small group, making it a highlight of the trip.

Hue - Ba Na Hills - Golden Bridge - Marble Mountain - Hoi An
Hue - Ba Na Hills - Golden Bridge - Marble Mountain - Hoi An
Vietnam

We had a wonderful time at Ba Na Hills! Despite knowing little about it beforehand, the park atop a mountain was an incredible surprise. The day we visited, it poured rain, so we were soaked, but the magic of the place shone through. Even with the weather, it was an unforgettable adventure.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Feb 27, 2025

My dear Holly,
I hope you are doing fine. You might miss Vietnam now after one week of leaving Vietnam ^_^. Thank you so much for sharing your feedback and for your kind words. Your satisfaction and happiness bring me and my team great joy and passion for our job.
I hope to have a chance to welcome you back to Vietnam one day ♥️
Wish you all the best
Your idol from Vietnam
Trang

Our trip to Southern Thailand was an amazing and beyond expectations
Thailand | Feb 12 - Feb 19, 2025

Sam
Sam S.
Atlanta, GA | Reviewed on Feb 22, 2025
Our trip to Southern Thailand was an amazing experience and Tina was great to work with. We decided on a trip she previously recommended on Kimkim and even added a couple of days to include the Khoa Sok National Park area. Private transfers between the airport and all locations were extremely comfortable and timely. The hotel accommodations were memorable experiences. Tina communicated efficiently via the Kimkim website chat and even provided her WhatsApp number for ease.
The overall...
Read more

Our trip to Southern Thailand was an amazing experience and Tina was great to work with. We decided on a trip she previously recommended on Kimkim and even added a couple of days to include the Khoa Sok National Park area. Private transfers between the airport and all locations were extremely comfortable and timely. The hotel accommodations were memorable experiences. Tina communicated efficiently via the Kimkim website chat and even provided her WhatsApp number for ease.
The overall experience we had in Thailand and working with Tina exceeded our expectations. We had never used a travel company like this and it made things very easy and relaxing. We cannot wait to visit Thailand again in the future and use Kimkim.

Hotel Reviews
Pullman Khao Lak Resort

Holy cow, this place was great for a family friendly resort (we do not have children). We stayed in a Deluxe King poolside room and this could have been one of the best rooms we have every stayed in. We had a private pool (only shared with 5 other rooms adjacent to us) right outside our sliding door. They have similar rooms on the property but they connect to the family pool. The room was very spacious, clean, and the bed was super comfortable. We enjoyed the big tub and the rain-down shower was so relaxing and refreshing. The staff was the best of our entire trip - so friendly and welcoming. The property is amazing. The oceanside infinity pool has great views and nab a cabana for the day or sunset. The breakfast buffet is vast and bountiful. The food quality was outstanding. We did not eat dinner there as we walked down the beach a few hundred meters to the Blue Sky Restaurant & Bar for a more local experience. This place is located about 20 minutes north of the touristy area of Khoa Lak in a more remote location with pristine beaches. There nearest next resort is the Marriott about a 10-15 minute walk down the beach. We would come back here in a heartbeat.

Authenticity & Character
Great design
Location
Outside the touristy area of Khoa Lak.
Staff
Everyone was so nice and friendly.
Cleanliness & Comfort
Very clean, room cleaned every day, comfortable beds and towels.
Khaosok Boutique Hideaway

This place was interesting and a unique experience. We arrived here after 3 nights at a very nice resort so this place was felt a little lower quality and of value than expected. I was aware the typical accommodations our agent selects were sold out. Nonetheless, it was memorable and enjoyable. It felt like a very authentic Thailand experience. We stayed in an Exotic Cliff View tent with a nice view. The tent was spacious and the bed comfortable was adequate. The AC worked great, however the water pressure in the shower and sink could use some improvement. The grounds are adequately maintained. The pool could use some work but it didn't stop us from getting in (definitely didn't put my head under water). The staff was nice and the onsite restaurant had good food. If you're looking for a middle of the road accommodation at a very affordable price, this is a good place. It is located < 10 minutes from the National Park. I'd love to come back and spend more time in this area but I know there are other places to stay if you book further in advance.

Authenticity & Character
Quintessential Thailand experience for this region.
Location
Very close to Park.
Staff
Very friendly.
Cleanliness & Comfort
Noted above in my review.
Beyond Skywalk Nangshi
Phang Nga

Wow! This place is a must-stay. The views at Beyond are breathtaking. The entertainment of watching people posing for social media on the skywalk is comical. We recommend going to the rooftop infinity pool for the best view. The staff is so nice and the food was excellent. The onsite restaurants have a nice mix of quality Western and Southern Thai food. We stayed in one of the Seaview tents and we highly recommend them. You feel like you're staying in one of those over-the-water huts. They were very spacious, the beds were comfortable, and the AC worked very well to keep us comfortable. The views in the morning are a great way to start your day in paradise. There is a nice shop at the base of the resort to grab some gifts, snacks, and drinks for your room.

Authenticity & Character
The glass walkway is so cool and it's very well landscaped with beautiful flora.
Location
It's quiet and not in busy Phuket, and you can't beat the view.
Staff
Very friendly and accommodating.
Cleanliness & Comfort
The beds were very comfortable, the towels were nice, however they did not proactively tidy your room every day (I don't know if you have to ask for it but we also didn't really need it).
Activity Reviews
Cooking class Khao Lak!
Cooking class Khao Lak!
Khao Lak

Again, another must-do experience in Thailand. This is located in the main area of Khoa Lak so very convenient if staying anywhere nearby. The experience started with a visit to the local market where we were immersed in the culture and exchange for fresh food. Wandee's school was only a few minutes away and she delivered a memorable experience. It doesn't matter if you can cook or not, she and her staff are extremely knowledgeable and helpful. We learned more history about the food culture and cooking techniques of Thailand. We always loved Thai food and this has elevated our love for the country and culture.

Quality of Experience
True Thailand experience.
Guides, Drivers and Staff
Everyone we interacted with was so nice and helpful.
Transport
Easy to get to and in the heart of Khoa Lak.
Hiking in the Jungle
Hiking in the Jungle
Khao Sok National Park

Tee was an amazing guide. He took us on a 6 hour, 7 mile hike through the jungle. We had an amazing lunch and fresh pineapple riverside before a nice swim at a waterfall. He told us about the flora and fauna along the way. We saw monkeys, snakes, spiders, small and large lizards, birds, and more. He hand carved small drinking cups out of forest bamboo. He admitted his English wasn't very good but we were able to communicate fine and really enjoy this experience. We would have loved to spend another couple of days in this national park.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak at Phang Nga Mangroves-Tha Din Daeng village (CBT)
Kayak at Phang Nga Mangroves-Tha Din Daeng village (CBT)
Thailand

Another don't miss excursion. Uhm (sp?) was our guide and she was fantastic. Met local people from the village who were so friendly and welcoming. The paddle through the mangrove was memorable. The long tail boat ride out to a private. beach as well. We got to make our own Thai-dye with a local artist. We learned this history of tinning in the area and had a local teach us the art of panning for it. The local provided lunch was so authentic Thai and delicious. We really enjoyed this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Only about 45 minutes from our stay at Beyond Skywalk Nangshi.
Fishing in Phang Nga Bay
Fishing in Phang Nga Bay
Thailand

Do not do this (at least with company we went with). 1) We were staying up in Phang Nga and it was 2 hours each way to the pier (Phuket traffic is AWFUL). If you're staying in Phuket, this is only 15-20 minutes away. 2) We thought we were going out for a few hours nearby in a long tail boat. This was an all day trip (6:30am-7pm). 3) We were on a bottom fishing boat with about 20 people, 2 of them who got sick 10 minutes into the trip. We hardly caught any fish too. I'm sure there are some good fishing experiences there but this wasn't one of them. The best parts of the trip were - lunch, swimming, getting back to the pier to go home.

Quality of Experience
Wish we knew what we were getting into.
Food
The local fish fry was good along with the soup. Plenty of water and sodas.
Guides, Drivers and Staff
They did the best they could. The lunch they made from the fish was good.
Transport
2 hour drive each way from our hotel in Phang Nga. Not what we expected.
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Feb 23, 2025

Hi Sam,

Thank you so much for taking the time to provide such a detailed review of your experience. I truly appreciate it! I'm delighted to hear that you had a wonderful time, and I look forward to welcoming you again in the future.

Best regards,
Tina

STUPENDOUS
Morocco | Jan 17 - Jan 25, 2025

M
Melinda A.
Fremont, CA | Reviewed on Feb 22, 2025
We got back about a month ago from Morocco, and I'm still talking about it. We booked through kimkim, but I think the agency they used was Morocco Immersion, and they were SPECTACULAR. As legend has it, Sharon, the woman who runs the agency, visited Morocco, and fell in love (maybe with her guide?) and now they live in America, and run an agency sending tourists throughout their beloved country! How is that for romance? Our guide was named Omar, and he was so nice. I was there with... Read more

We got back about a month ago from Morocco, and I'm still talking about it.

We booked through kimkim, but I think the agency they used was Morocco Immersion, and they were SPECTACULAR. As legend has it, Sharon, the woman who runs the agency, visited Morocco, and fell in love (maybe with her guide?) and now they live in America, and run an agency sending tourists throughout their beloved country! How is that for romance?

Our guide was named Omar, and he was so nice. I was there with my sister, and this was her 50th birthday gift. Omar spent the entire trip with us, driving us all over the country, and telling us all about the history of each place we went. We asked questions, we told jokes, we listened to music, both Berber music, and various artists from all over the world, and created a soundtrack of the trip. It was marvelous.

I loved the Riads where we stayed, and the itinerary that Maryem created. We had so much fun! I would highly recommend booking with Kimkim (or even directly through moroccan Immersion). They were literally AMAZE..

Local specialist: Maryem Kouna (Deactivated)
Maryem
Maryem Kouna (Deactivated)
Local specialist in Marrakech | Replied on Feb 27, 2025

Hi Melinda,
It was truly a pleasure to help you plan your trip to Morocco. I’m super grateful to hear that we were able to exceed your expectations and create such a memorable trip for you!
Thanks for trusting us with your trip, and we look forward to welcoming you back to Morocco in the future.
Keep in touch,
Maryem, Omar, and the rest of the Morocco Immersion family.

Spain courtesy Coraima
Spain | Feb 4 - Feb 8, 2025

B
Bharathi V.
Singapore | Reviewed on Feb 21, 2025

It was our first time to use Kimkim. Coraima was the perfect planner. She understood what experience we were looking for and iterated with us. All the logistics were beautifully handled

Thank you coraima

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Feb 24, 2025

Bharathi, thank you so much for your kind words! This was such a special trip 😊 I'm so happy to read that you and Shiv enjoyed using kimkim for the first time and that your visit was everything you were looking for. I hope you're looking forward to visiting again in the future!
Coraima

Great trip plan provided by Cathy!
Ireland | Feb 12 - Feb 20, 2025

S
Suzanne C.
Los Angeles, CA | Reviewed on Feb 21, 2025
Cathy did an amazing job delivering a wonderful international trip to Ireland. She was very responsive and chose wonderful activities the whole family could enjoy. We especially love the Falconry visit with Mark. Read more

Cathy did an amazing job delivering a wonderful international trip to Ireland. She was very responsive and chose wonderful activities the whole family could enjoy. We especially love the Falconry visit with Mark.

Hotel Reviews
Gleneagles Hotel

Great location, this hotel was hard as a family. Had to get 2 rooms, and we had to wait until 3pm until check in. It was very busy with a conference.

Authenticity & Character
Standard Hotel- Great soup!
Location
Location was great, outside of town, but close enough.
Staff
Nothing to note.
Cleanliness & Comfort
Hotel was clean enough, not a lot of food options. Reservations required for dinner.
Clontarf Castle Hotel
Dublin

This is a special property, we enjoyed getting to stay here

Authenticity & Character
Amazing story and Castle integration was lovely
Location
convenient to Dublin city and airport
Staff
Friendly and welcoming
Cleanliness & Comfort
Nice bedding, and clean room
The Galmont Hotel & Spa
Galway

This hotel was mediocre, the staff was nice and the room was clean.

Authenticity & Character
Nice entry and glass elevator was impressive
Location
Hard to understand layout with the location of the pool. The family exited the hotel to get to the pool, although there was access down an out of the way hallway
Staff
Staff was friendly, could use a location map upon entry.
Cleanliness & Comfort
It was clean
The Kingsley Hotel
Cork

This hotel smelled of B.O upon entering. The staff seemed overwhelmed, it was extremley busy. I would not return to this property.

Authenticity & Character
Worn out
Location
Did not enjoy this location
Staff
Staff was courteous, overwhelmed by crowds
Cleanliness & Comfort
Property was worn, and not as clean as I would like
Mount Juliet Estate
Thomastown

Beautiful property, clean and well appointed. Swimming facility was very nice, and room was comfortable. Lots of activities to spend time on. We wish we had booked more days here!

Authenticity & Character
Well decorated, and curated spaces that were inspiring
Location
Beautiful grounds, and golf course
Staff
All lovely
Cleanliness & Comfort
Great bedding!
Ashling Hotel Dublin
Dublin

They would not let us check in a minute before 3PM. The train was steps out front of the door, it was a bit unnerving with kids. Would not recommend with children. It was clean, and well kept otherwise not a lot of amenities.

Authenticity & Character
Clean
Location
It was tricky for taxi drivers, as it was on train track
Staff
Not friendly
Cleanliness & Comfort
comfortable Beds & Bedding
Activity Reviews
Falconry Adventures
Falconry Adventures
Killarney

Wonderful excursion! Mark was fantastic with kids, highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Hard to find, although a sign was posted, the Google map took us to a house 2 houses away.
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

Wonderful experience. It was cold, but blankets were provided.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Blarney Castle and Kiss the Stone
Visit Blarney Castle and Kiss the Stone
Ireland

Great experience for the family. Great gift shop

Kilkenny Castle
Kilkenny Castle
Kilkenny

Best castle tour in Ireland. Self guided, but you really get to see the scope and scale of castle life. Would recommend.

House of Waterford
House of Waterford
Ireland

Did not keep the kids interest. The factory tour was interesting, just not for children.

Irish National Stud & Gardens : The Irish Racehorse Experience
Irish National Stud & Gardens : The Irish Racehorse Experience
Ireland

This is 1 activity that I would have skipped. The ipad tour was frustrating for my 8 yr old. The horse race ending was cool, but not worth the time or cost. It was freezing and raining, so we did not get to enjoy the grounds.

Celtic Night Show & Dinner
Celtic Night Show & Dinner
Dublin

Dinner was at 7pm with show 8-10pm. I saw people coming in later than 7PM, I wish we would've eaten during the performance. Kids were tired by 9:30 and we left early. Also our seat was poor, with a pole in the middle of the view. I can't tell how to get a better seat. It looked like tables of 4 got terrible views. Great music, and show, would recommend.

Self-Guided Guinness Storehouse Experience
Self-Guided Guinness Storehouse Experience
Dublin

Great tour! No room at the top. After 7 stories you want to take a seat, it is not possible. The cool view made up for it, but wish there was more seating at the top.

The Leprechaun museum
The Leprechaun museum
Dublin

It was freezing, and a story telling museum. Would not recommend

Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Mar 10, 2025

Hi Suzanne,

I truly appreciate your detailed feedback, it means so much! It was an absolute pleasure organizing your family trip to Ireland, and I’m so glad you had a wonderful experience.

I’d love to help plan your next adventure whenever you’re ready, creating unforgettable memories together again would be amazing! ✨

Wishing you all the best, and I hope to stay in touch!

Warm regards,
Cathy

Great trip! Great Guides. Wondeful experience.
Tanzania | Feb 9 - Feb 14, 2025

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Feb 21, 2025
Great trip!
Kaka kept us amused and informed during the days of game drives. He was simply fantastic.
The lodge was staffed with friendly people and stellar food.
In retrospect, we could have done one fewer days of game drives and one more day in Zanzibar, but no complaints.
Read more

Great trip!
Kaka kept us amused and informed during the days of game drives. He was simply fantastic.
The lodge was staffed with friendly people and stellar food.
In retrospect, we could have done one fewer days of game drives and one more day in Zanzibar, but no complaints.

Hotel Reviews
Kitela Lodge
Karatu

By the time we got here, we were tired and cranky. Nice room, good food. Internet was iffy at best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Neptune Pwani Beach Resort & Spa

The horseback riding was a delight. The room was fine. The food was only meh.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nyota Luxury Camp

Fantastic! Friendly staff Courteous and attentive. Stunning pool! Comfortable bed. Lovely shower (indoor and out!) Delicious and copious food.

Authenticity & Character
Location
Staff
Gita!!!
Cleanliness & Comfort
Activity Review
Hot Air Balloon Safari at Serengeti
Hot Air Balloon Safari at Serengeti
Tanzania

So much fun!!! Enjoyed it so much, we inquired about doing it the next day, but given the price point decided against it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Feb 22, 2025

Hi Lisa,

Thank you so much for your kind words. We’re thrilled to hear you had such a great trip. It’s also wonderful to know you enjoyed the lodges, the warm hospitality, and the amazing food.

Also, the photos are absolutely stunning. They truly capture the magic of your journey. Thank you for sharing them with us!

We truly appreciate you traveling with us and sharing your experience. Wishing you many more unforgettable adventures ahead.

We had the most amazing 11 day girls trip in ...
Morocco | Feb 6 - Feb 14, 2025

Yvette
Yvette H.
Los Angeles, CA | Reviewed on Feb 21, 2025
We had the most amazing 11 day girls trip in Morocco. Every aspect of our trip was detailed and hand tailored for us. We stayed in the most beautiful places and learned so much about the Moroccan cultural. Our tour guide Sallaham was knowledgeable in every area that we traveled. He was funny, smart, and such a joy to travel with. Truly an amazing journey and I highly recommend using Kim Kim and would use them again. Read more

We had the most amazing 11 day girls trip in Morocco. Every aspect of our trip was detailed and hand tailored for us. We stayed in the most beautiful places and learned so much about the Moroccan cultural. Our tour guide Sallaham was knowledgeable in every area that we traveled. He was funny, smart, and such a joy to travel with. Truly an amazing journey and I highly recommend using Kim Kim and would use them again.

Hotel Reviews
Dar l'Oussia
Essaouira

Our room was awe inspiring. Loved the spa and had the most amazing massages and hamman experience.

Authenticity & Character
The room was awesome
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech

Beautiful area love the location right in the down town of shopping. Beds are hard but that’s a Morocco thing I decided. Exceptional staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Little loud in the morning hours with staff preparing breakfast
Kasbah Tiziri
Kelaat Mgouna

What an amazing hostess Michelle is. She custom made a menu for my vegetarian friends. The beds were soft and the rooms divine. I learned so much from visiting with Michelle and she was so great to visit with us about the village and her experiences in Morocco. Amazing absolutely amazing place to stay

Authenticity & Character
Location
Staff
Loved
Cleanliness & Comfort
Most comfortable place we stayed in Morocco
Sahara Stars Luxury Camp
Merzouga

We were queens in the desert! We had an amazing dinner and even chocolate flan. Lots of fun with dancing and music by the fire under the stars with staff members. The camel ride there was a once in a. Lifetime experience and the staff was amazing in every aspect of our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

Wonderful location and great staff members. The beds are very hard but the Riad is amazing. The staff member made an amazing breakfast every morning and even walked us to dinner one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Our tour guide was top notch. We spent lots of money buying souvenirs

Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco

Excellent tour guide for this

Quality of Experience
Guides, Drivers and Staff
Transport
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

Such an experience to be with the people of Morocco. Loved the family and the food. We got a cooking class with our family and we were able to see what their day looks like.

Quality of Experience
Food
Best food we had in Morocco
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco

Best time with the hostess of our accommodations

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Had the best time with the staff. Amazing food, accommodations, camel Ride and nighttime dancing and singing

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Our tour guide Sallaham was so knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Made the trip!
Transport
Van was roomy and the ac worked great
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Feb 23, 2025
Hi Yvette, Thank you for sharing your incredible experience with us! We're absolutely delighted to hear that you had a fantastic time in Morocco and that Sallam took great care of you. I’m also delighted that you appreciated the accommodations, Kasbah Tiziri is indeed a special place, and we're thrilled you enjoyed your stay and had a great time with Michelle! It’s wonderful to know that you loved the experience with the family in the Valley and you had the best food! We're so grateful to... Read more

Hi Yvette,

Thank you for sharing your incredible experience with us! We're absolutely delighted to hear that you had a fantastic time in Morocco and that Sallam took great care of you. I’m also delighted that you appreciated the accommodations, Kasbah Tiziri is indeed a special place, and we're thrilled you enjoyed your stay and had a great time with Michelle! It’s wonderful to know that you loved the experience with the family in the Valley and you had the best food!

We're so grateful to have been a part of your Moroccan adventure, and we can't wait to help you plan your next visit!

Thank you once again for trusting us with your trip!

Nihad, Sallam, and the rest of the Morocco immersion family.

Trip to beautuful Columbia
Colombia | Jan 28 - Feb 12, 2025

B
B W.
Canada | Reviewed on Feb 21, 2025
We went to Columbia in the first half of February and visited Bogota, Medellin, Tyrona National Park and Categena. The trip was organized by Michael from Kimkim. Michael did an outstanding job in planning and booking us with enjoyable and interesting tours. Michael was available and responsive via whatsapp for any questions regarding our Itinerary. Most of the tours were private, or small group where we had the same guides and drivers in each location. Columbia is a very diverse country with... Read more

We went to Columbia in the first half of February and visited Bogota, Medellin, Tyrona National Park and Categena. The trip was organized by Michael from Kimkim. Michael did an outstanding job in planning and booking us with enjoyable and interesting tours. Michael was available and responsive via whatsapp for any questions regarding our Itinerary. Most of the tours were private, or small group where we had the same guides and drivers in each location. Columbia is a very diverse country with a rich, interesting and conflicted past and breathtaking scenery. Each place was a like a new vacation. We worked with Michael to customize some aspects of the trip to suit our interests(including bucket list paragliding adventure in the mountains above Medellin) Can't say enough about the guides we had, shout out to Maria, Ciello, and Wlson and the drivers who were always there to keep us on time(kudos to Emerson who also spoke great english and was a wealth of information). Our accommodations were all in strategic locations, clean and comfortable. There is much said in North America about the safety of Columbia, As seasoned travelers, we exercise caution where ever we go. We never felt any sort of danger in the areas we travelled in Columbia and other than a flip the bill taxi scam when we were on our own(recommended to use Uber) we found the people of Columbia warm and friendly. This was a fantastic vacation, thank you Michael, and KimKim

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 21, 2025

Hi Brian,
Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that you had such a fantastic time in Colombia and that the trip met your expectations. It was a pleasure working with you to create a personalized adventure, and I’m so glad you enjoyed the tours, guides, and accommodations.
Wishing you many more unforgettable travels, and I hope to plan another adventure with you in the future!
Best regards,
Michael & The Chaska Tours Team

We had the best time! Thank you Camila and Ta...
Chile | Jan 27 - Feb 8, 2025

Sharon
Sharon B.
Canada | Reviewed on Feb 21, 2025

We had the best time! Thank you Camila and Tamar! We really enjoyed all of your recommendations and tips to make the most out of our time in Chile!

Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Feb 21, 2025

Hi Sharon,
I'm so happy to hear you had such a wonderful experience in Chile, I love the pictures!
It was a pleasure for our team and me to work with you on your perfect adventure, and our best reward is knowing that you went back home with lovely memories of this amazing country.
We hope to see you again soon for a new adventure in South America!
A big hug,
Camila

Sallam was amazing. He is so knowledgeable. ...
Morocco | Feb 6 - Feb 14, 2025

Jodie
Jodie S.
Denver, CO | Reviewed on Feb 21, 2025
Sallam was amazing. He is so knowledgeable. I learned so much from him about the history and culture of Morocco. He is an excellent driver and gas a great sense of humor.
The camel ride and tent in the Sahara was my favorite!
All the accommodations were top notch! Loved the Kasbah! The owner Michelle was so nice and enjoyed her company.
Read more

Sallam was amazing. He is so knowledgeable. I learned so much from him about the history and culture of Morocco. He is an excellent driver and gas a great sense of humor.
The camel ride and tent in the Sahara was my favorite!
All the accommodations were top notch! Loved the Kasbah! The owner Michelle was so nice and enjoyed her company.

Hotel Reviews
Riad Farouzi Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed extremely hard and pillows not comfortable
Dar l'Oussia
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

Food was fabulous and owner Michelle was hospitable. Enjoyed her company!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Feb 22, 2025

Hey Jodie!

Thanks you for taking the time to write us this amazing review! It really makes me happy to hear how much you loved your experience and that you had a great time with Sallam, I’m also delighted that you liked the accommodations, especially Kasbah Tiziri and that you enjoyed the company with Michelle.
It was such a pleasure being a part of your journey, and we are always thrilled to help you plan unforgettable adventures for future visits to Morocco!

Thank you again for trusting us with your trip!

Nihad, Sallam & the rest of the Morocco immersion family.

Our trip to Costa Rica in February 2025 was ...
Costa Rica | Feb 5 - Feb 19, 2025

Peter
Peter C.
Canada | Reviewed on Feb 20, 2025
Our trip to Costa Rica in February 2025 was preceded by months of planning. Throughout that process, Olman of Amazilia Travel, the partner of kimkim in San Jose, was incredibly helpful in suggesting an itinerary and in fine-tuning it in response to our evolving needs and priorities. The result was a wonderful vacation, sometimes as part of a group, sometimes self-driving, that exceeded our already high expectations. Olman took care of airport pick-up, car hire, accommodation, and... Read more

Our trip to Costa Rica in February 2025 was preceded by months of planning. Throughout that process, Olman of Amazilia Travel, the partner of kimkim in San Jose, was incredibly helpful in suggesting an itinerary and in fine-tuning it in response to our evolving needs and priorities. The result was a wonderful vacation, sometimes as part of a group, sometimes self-driving, that exceeded our already high expectations.

Olman took care of airport pick-up, car hire, accommodation, and various outings -- in short, of all the challenges and uncertainties of travelling in a country unfamiliar to us. We were provided with detailed information about each step in the itinerary, and every thing unfolded according to plan -- the bus connections, the rental car pick up, the route suggestions, the accommodation, the tour rendezvous. And the tour guides we had ranged from the very good to the outstanding.

We were able to add a number of outings of our own as our trip progressed, a task made easier by the fact that we had such a solid basic plan in place and by additional information provided in our kimkim itinerary file.

During our travels, Olman's colleague Graciela was our contact in case of need. In fact, we only had to contact her once when the Google map reference provided by the place we were about to visit led us slightly astray. The problem was quickly remedied.

This was among the most satisfying and enjoyable vacations of our lives. Olman and his colleagues were indispensable in making it so.

Hotel Reviews
Dreams Lodge Monteverde
Santa Elena

This is a small family-run hotel, comfortable and homely rather than fancy. Breakfast is provided and there are several restaurants within walking distance for other meals. The staff are very friendly and the Capuchin monkey viewing second to none. We had a most pleasant stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

This is a chain hotel, and it lives up to expectations. It is comfortable and conveniently located near the airport and car rental offices. The staff were very helpful and the evening meal a pleasant surprise. A bag breakfast is also available. The main advantage of the hotel is proximity to the airport and a regular shuttle service. This is especially convenient when one has an early morning outbound flight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pachira Lodge
Tortuguero

This hotel is beautifully situated on the waterfront and surrounded by dense forest. The gardens are lovely and home to Howler Monkeys and a variety of birds. Our room was comfortable and situated quite deep in the forest. Meals in the communal area were highly sociable, and the waterfront bar is delightful. Added attractions were the adjoining short forest trail and access to the spa and massage facilities at the neighbouring lodge. We thoroughly enjoyed our visit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San José by Radisson
San José

A convenient and comfortable stopover in San Jose. Within walking distance of the downtown core.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

We were blessed with sightings of sloths and innumerable birds, including the elusive quetzal. Our guide Jose was highly professional and engaging

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

The bird-watching boat ride and short jungle walk were rewarding and thoroughly enjoyable, not least thanks to our guide Fernando‘s enthusiasm, experience and enthusiasm.

Quality of Experience
Guides, Drivers and Staff
Transport
San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica

This trip is more than getting from A to B. The route takes one over mountains and through forest and ultimately banana and pineapple plantations. Our bilingual guide Fernando provided us with a wealth of information along the way, and did an excellent job in gently shepherding us when we stopped for breakfast, transferred into boats, and checked in at our destination hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finca Sura Farm Tour
Finca Sura Farm Tour
Sarapiquí

The Finca Sura Farm Tour was truly a highlight of our trip. We had the pleasure of being guided by one of the family members, a younger son, which made the experience intimate and enlightening. The small group setting allowed us to engage and share ideas effortlessly, making the tour not just informative but also highly satisfying. The farm, being family-run and organic, added an authentic touch to the experience. Highly recommended for those looking to connect with the local culture and learn more about organic farming in Costa Rica.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 08, 2025

Hello Peter!

Thank you for your thoughtful and kind message! It truly means a lot to hear that your trip exceeded expectations and that our team could help make it a smooth and memorable experience. It was a pleasure assisting you, and I’m so glad you had such a wonderful time in Costa Rica!

Wishing you many more amazing adventures ahead, and I’d love to help if you ever decide to return!

Best regards,
Olman & the Amazilia Travel Team

BUYER BEWARE: It was difficult to connect with my trip plan...
United Arab Emirates | Feb 16 - Feb 19, 2025

Linda
Linda W.
San Jose, CA | Reviewed on Feb 20, 2025
It was difficult to connect with my trip planner in Cairo. Only working through the KimKim website worked well. Phone calls were difficult to connect and difficult to understand. Not enough information is included in the .pdf provided with the itinerary. It is provided too late not giving us time to check on company names. There was no listed company providing the “Luxury Dinner Cruise of Dubai”. Our guide pulled a switch on us and we had an inferior experience. We did not recognize that we... Read more

It was difficult to connect with my trip planner in Cairo. Only working through the KimKim website worked well. Phone calls were difficult to connect and difficult to understand. Not enough information is included in the .pdf provided with the itinerary. It is provided too late not giving us time to check on company names. There was no listed company providing the “Luxury Dinner Cruise of Dubai”. Our guide pulled a switch on us and we had an inferior experience. We did not recognize that we had been put on a different boat because we had no name for the company. By the time we realized what happened it was over. The trip planner said we should have reported it right away but if someone is speaking another language and it just “seems” wrong how could I report it. It was also after work hours. We missed out on what was probably a $100/person dinner with hotel transfer for a lousy pontoon boat with cold food and music loud enough for hearing damage. I feel cheated on that one.
Our tour of Abu Dhabi went well until our guide wanted to end the day before we saw two things we had tickets for: The Presidential Palace and the Etihad Tower. He said we didn’t have time. I texted our trip planner immediately and she made sure we got what we paid for. We got back to Dubai at 8:30 pm. The guide substituted a tour of Emirates Palace Mandarin Oriental Abu Dhabi instead thinking I wouldn’t notice one palace for another. A hotel is a hotel not a palace.
The hotel upon check in had our name wrong from the agent. We got twin beds instead of a King as they were fully booked and only assigned on check in. Our agent never said this. We assumed we would get what we paid for. The hotel said the room prices were the same. If it’s the policy of the hotel to assign rooms on check in I should have been told ahead of time. On the whole I felt we overpaid for the experience

Hotel Review
DoubleTree by Hilton Dubai Al Jadaf
Dubai

Type of bed only assigned on check in. If you want a King bed for certain pick another place. Otherwise the hotel was nice.

Authenticity & Character
Modern
Location
Staff
No complaints
Cleanliness & Comfort
Very good
Activity Reviews
Abu Dhabi Full-Day Sightseeing Tour from Dubai
Abu Dhabi Full-Day Sightseeing Tour from Dubai
Dubai

This was amazing because we fought to see the Presidential Palace that we paid for. Our guide substituted the Emirates Palace and was going to skip the Etihad Tower. This time I was more careful about our itinerary and contacted my trip planner. She had the guide take us to the two sites we had paid for. We got back to Dubai late but we were glad not to miss the real Presidential Palace which was spectacular. The Etihad Tower had no line. This was a better experience than in Dubai

Quality of Experience
Food
Only a mall fast food
Guides, Drivers and Staff
Fine until he tried to bring us back to the hotel without completing the itinerary we paid for.
Transport
Dubai Luxury Canal Dinner Cruise
Dubai Luxury Canal Dinner Cruise
Dubai

This was a disaster. We think our guide did a switch on us changing our ticket for a lesser boat. ( or not buying it at all). We were on a two deck pontoon boat with plastic garden chairs, warm water and inferior food that did not even keep up with the local women and kids who attacked it like the last meal. The music was deafening and I had to cover my ears waiting for the food line. The entertainment was a Disney style LED lighted Sufi dancer that shames the religion. The GI issues I got in Dubai probably came from this lukewarm food buffer. We didn’t realize we were being taken to the wrong boat. The guide lied multiple times. He gave it away at the end contradicting himself. We felt cheated of this experience. The company name was not on the .pdf given to us nor a photo of the boat we should have been on. It’s like going to a party with no address

Quality of Experience
Food
Guides, Drivers and Staff
Guides who take you where you are supposed to go
Transport
Dubai full day tour with Entry ticket to Burj Khalifa at the Top
Dubai full day tour with Entry ticket to Burj Khalifa at the Top
Dubai

Please be aware that the line to get into the tour was 1 hour 45 minutes long with no where to sit. I’ve been told it can be longer. The view took all of 15 minutes long to see then a 20 min. Line to go back down. It was interesting but not essential.

Quality of Experience
Offer the premium entry
Guides, Drivers and Staff
Driver's English not great. Looked up facts to tell us while driving
Transport
Dubai Heritage Land Rover Desert Safari with Traditional Dinner
Dubai Heritage Land Rover Desert Safari with Traditional Dinner
Dubai

The experience was great and lots of fun. A good view of desert culture. I did not like that my only water source was a gift thermos. They were filled from a big wrapped container. I made a mistake in drinking from it or eating food from the Luxury cruise. One or the other made me ill.

Quality of Experience
The atmosphere of the desert
Food
Better water please
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Feb 25, 2025

Dear Mrs. Linda
We sincerely appreciate your choice of Sun Pyramids Tours for your recent excursion to Dubai. Your feedback holds significant importance to us as we continuously strive for improvement.
We apologize for the oversight and any inconvenience it may have caused. We value your patronage and hope to have the opportunity to welcome you again in the future.

Local specialist disappoints
Egypt | Feb 2 - Feb 19, 2025

Gary
Gary H.
Maple Grove, MN | Reviewed on Feb 20, 2025
We booked this trip with Amr over a year ago and "paid in full." However we postponed it when war broke out in the Middle East. When it appeared the war would not spread further we rebooked, and Amr asked for and got more money. The "final" itinerary did not reflect what we actually did in Egypt. We visited the pyramids of Giza early in the trip and did not do the dinner cruise. Later our local guide thought we were still going back to the pyramids of Giza. We wanted to see the new Grand... Read more

We booked this trip with Amr over a year ago and "paid in full." However we postponed it when war broke out in the Middle East. When it appeared the war would not spread further we rebooked, and Amr asked for and got more money. The "final" itinerary did not reflect what we actually did in Egypt. We visited the pyramids of Giza early in the trip and did not do the dinner cruise. Later our local guide thought we were still going back to the pyramids of Giza. We wanted to see the new Grand Museum of Egypt instead of repeating the pyramids. Getting this straightened out took more time and effort than it should have. We had to agree to pay the museum tickets in advance while we still have not been reimbursed for the dinner cruise that we didn't take or the second set of pyramid tickets we didn't use. Probably the most memorable thing we did on the trip was the hot air balloon ride in Luxor over the Valley of the Kings. This was something we arranged through the local guide Waleed and paid additional fees. Waleed was helpful and accommodating. Our first local guide, Mona was quite good. Knowledgeable, pleasant and helpful. Local guide Ahmed was outstanding. His knowledge of ancient Egypt was truly impressive. He was helpful and pleasant to be around. We thoroughly enjoyed his company. All the drivers were very good at their jobs which is saying alot given the crazy habits of Egyptian drivers.

Hotel Reviews
Steigenberger Cecil Alexandria hotel
Alexandria

We never went here although it was on our itinerary.

Fairmont Nile city
cairo

Excellent in all aspects.

Local specialist: Amr Ali
Amr
Amr Ali
Local specialist in Cairo | Replied on Feb 21, 2025
We truly appreciate your trust in us and your patience throughout the process of rebooking your trip. Your experience and satisfaction mean everything to us, and we are grateful for the opportunity to have been part of your journey in Egypt. We sincerely regret any confusion regarding the itinerary adjustments and reimbursements. Our goal is always to provide a seamless experience, and we understand how frustrating it must have been to sort out these details while traveling. Please rest... Read more

We truly appreciate your trust in us and your patience throughout the process of rebooking your trip. Your experience and satisfaction mean everything to us, and we are grateful for the opportunity to have been part of your journey in Egypt.

We sincerely regret any confusion regarding the itinerary adjustments and reimbursements. Our goal is always to provide a seamless experience, and we understand how frustrating it must have been to sort out these details while traveling. Please rest assured that we are reviewing the reimbursement for the unused dinner cruise and we will provide an update as soon as possible.

On a positive note, we are delighted to hear that you enjoyed your time with our guides, especially Ahmed, Mona, and Waleed, as well as the exceptional skills of our drivers. It’s wonderful to know that the hot air balloon ride over the Valley of the Kings was such a memorable highlight of your trip.

Your feedback helps us improve, and we will take it into consideration to enhance our services. If there’s anything else we can do to ensure your satisfaction, please do not hesitate to reach out.

Once again, we appreciate your trust and hope to have the pleasure of welcoming you back to Egypt in the future.

Warm wishes,
Amr Ali

Excellent experience with Uma
New Zealand | Feb 5 - Feb 19, 2025

D
Donald B.
Newark, NJ | Reviewed on Feb 20, 2025
Uma was fantastic and created an excellent itinerary for us. She had terrific suggestions about places to visit and activities. She was very knowledgeable and helpful. I would highly recommend working with her to plan your trip to new Zealand. Read more

Uma was fantastic and created an excellent itinerary for us. She had terrific suggestions about places to visit and activities. She was very knowledgeable and helpful. I would highly recommend working with her to plan your trip to new Zealand.

Hotel Review
Hapuku Lodge & Tree Houses
Kaikoura

Phenomenal. They think of everything. The resort grounds, room, and food were terrific. I highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Feb 20, 2025

Dear Don & Susan,

Thank you so much for your kind words and the review. I absolutely enjoyed assisting you during your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Warm regards,
Uma

Great trip!!!
Guatemala | Feb 11 - Feb 17, 2025

R
Richard F.
Canada | Reviewed on Feb 20, 2025

Thank you so much to Alex for planning such a great trip for me. He was able to plan a trip for me in a short period of time to Belize and Guatemala. The guides and the accommodations were amazing and I am so happy that I was able to participate in this trip. I would recommend Alex to plan your next trip to Guatemala.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Feb 24, 2025

Richard,

Thank you so much for your kind words. It was truly a pleasure meeting you and collaborating with you to plan the details of your trip to Belize and Guatemala.

Everyone involved in your journey had wonderful things to say about you, and I can personally say that working with you was an absolute delight. (like a walk in Antigua) Please stay in touch—who knows, maybe our paths will cross again someday!

Wishing you all the best from Antigua,
Alex

Wonderful Time in Uganda and Tanzania but would not use our agent
Uganda | Jan 23 - Feb 6, 2025

Allen
Allen E.
Encinitas, CA | Reviewed on Feb 20, 2025
We thoroughly enjoyed our time in Uganda, Tanzania and Zanzibar. However, we would not recommend using Peter from Umoja African Journeys as we had too many issues on our trip to mention. We had two outstanding guides on our trip. Moses in Uganda and Isaiah in Tanzania. They were fantastic taking the time to tell us about the country, animals, food, life in both countries. Isaiah is contracted from Watatu Tours in Arusha, Tanzania and would use him again. When planning a trip to... Read more

We thoroughly enjoyed our time in Uganda, Tanzania and Zanzibar. However, we would not recommend using Peter from Umoja African Journeys as we had too many issues on our trip to mention.

We had two outstanding guides on our trip. Moses in Uganda and Isaiah in Tanzania. They were fantastic taking the time to tell us about the country, animals, food, life in both countries. Isaiah is contracted from Watatu Tours in Arusha, Tanzania and would use him again.

When planning a trip to multiple countries, utilize an expert in that country as I would have used an expert in Tanzania and one in Uganda and Zanzibar. Find locals in that country.

Hotel Review
& Beyond Manyara Lake Manyara Tree Lodge

And Beyond Hotels and properties are the best. Would stay at this again and all other properties

Authenticity & Character
Its truly a tree lodge in the forest.
Location
Only hotel in Lake Manyara Park
Staff
And Beyond Service is second to none
Cleanliness & Comfort
Incredible room food, and comfort.
Local specialist: Peter Mwanja
Peter
Peter Mwanja
Local specialist in Uganda | Replied on Jun 08, 2025

Thank you, Allen, for this review. I am glad you enjoyed your trip to Uganda and Tanzania. We take your concerns very seriously and will use this review as a learning experience.

Regards
Peter

Costa Rica Adventure with Kim Kim - 5 Stars!
Costa Rica | Feb 11 - Feb 18, 2025

Joanne
Joanne B.
Greenfield, MA | Reviewed on Feb 20, 2025

We had an absolutely amazing trip to Costa Rica. Holden was great from the start and listened to all of our desires and built us a dream trip. This was my second trip with KimKim and I would highly recommend them. They are an outstanding travel partner and saved me so much time in researching, booking and confirming our adventures! I will use them again for future adventures. Thank You, Holden. I appreciate all your hard work and organization.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 20, 2025

Thank you Joanne
I'm happy to hear that you had a great experience in Costa Rica 🇨🇷 and that we provided an easy and stress-free planning process for you ⭐️🦋🐦

Thank you
Holden Ketchum
Serendipity Adventures

Our driver (Hemedi) was outstanding! Very exp...
Morocco | Feb 7 - Feb 16, 2025

P
Paul M.
Atlanta, GA | Reviewed on Feb 19, 2025
Our driver (Hemedi) was outstanding! Very experienced and knowledgeable about the tours and accommodations. Clearly made a point to understand our itinerary in detail, and made himself available to us whenever needed. Made suggestions about some activities to fill out our time. Was genuinely interested in our experience with our tour guides. He is proud of his country, and an excellent representative of Morocco and his tour company! We felt like we made a friend in him. We would highly... Read more

Our driver (Hemedi) was outstanding! Very experienced and knowledgeable about the tours and accommodations. Clearly made a point to understand our itinerary in detail, and made himself available to us whenever needed. Made suggestions about some activities to fill out our time. Was genuinely interested in our experience with our tour guides. He is proud of his country, and an excellent representative of Morocco and his tour company! We felt like we made a friend in him. We would highly recommend him to others!
The accommodations were excellent. We really enjoyed the location and character of the riads. In particular, we really enjoyed the staff at Riad El Yacout in Fes.
All of our tour guides were great. We felt like there was a lot of value in the information we got from them...great perspective on history and culture that we would otherwise not have gotten. We considered eliminating some of the private tours when we were developing the itinerary/trip cost...but in retrospect we would recommend that they be included. In particular we appreciated interactions with our guide in Fes (Reda) and food tour guide (Hanyn). We also enjoyed our guides in Merrakech and Imlil. One suggestion would be to utilize more female tour guides. Our female guides in Rabat and Meknes provided some cultural insights that Americans would probably find particularly valuable.
One recommendation we would make to others developing itineraries would be to include a second night in the Sahara. It is a long trip to get there.

Hotel Reviews
Riad Chergui
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès
Authenticity & Character
Truly historic building.
Location
Staff
So much fun, and very accommmodating.
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
It's a hike to access, but the view is incredible.
Staff
Cleanliness & Comfort
Dar El Kébira
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Feb 20, 2025
Dear Paul, Thank you so much for your thoughtful and detailed review! It’s truly heartwarming to hear how much you enjoyed your experience, and I’m glad that Hemedi made such a positive impact on your trip. We usually make sure our travelers enjoy the best company with our drivers. I’ll be sure to share your kind words with him! I’m also glad that the accommodations, especially Riad El Yacout, and the tour guides added so much value to your journey. It’s wonderful to hear that you found... Read more

Dear Paul,

Thank you so much for your thoughtful and detailed review!

It’s truly heartwarming to hear how much you enjoyed your experience, and I’m glad that Hemedi made such a positive impact on your trip. We usually make sure our travelers enjoy the best company with our drivers. I’ll be sure to share your kind words with him!

I’m also glad that the accommodations, especially Riad El Yacout, and the tour guides added so much value to your journey. It’s wonderful to hear that you found the private tours worth keeping, there’s something special about diving deep into the history and culture with a knowledgeable guide by your side. I’ll make sure to pass along your praise to Reda and Hanyn, as well as your other guides in Marrakech and Imlil.

Your suggestion about incorporating more female tour guides is greatly appreciated. You’re absolutely right that they can offer unique cultural insights, and I’ll certainly take that into account when planning for future travelers.

And I completely agree, the Sahara is such a magical experience, and having an extra night there allows for a more relaxed and immersive stay depending our travelers' total duration. Your feedback will be incredibly helpful to others considering a similar itinerary.

It was a pleasure being part of your journey, and I truly appreciate your recommendation. If you ever decide to return to Morocco, I’d love to help create another unforgettable adventure for you!

Warm regards,
Hakim

Amazing Trip With Help From Kim Kim and Leny
Japan | Jan 31 - Feb 11, 2025

Kevin
Kevin C.
Los Angeles, CA | Reviewed on Feb 19, 2025
We had a great trip, and it was only possible through Leny's help! She recommended places and activities, like the Takayama and the Nakasendo Trail hike which was amazing. She hooked us up with some great guides for food and sake tours and temple/shrine tours that exceed our expectations. We couldn't have done so much in the time we had without Leny's help, and the airport pick-ups and city transfers were especially appreciated, especially when the roads and most of the rail lines were closed... Read more

We had a great trip, and it was only possible through Leny's help! She recommended places and activities, like the Takayama and the Nakasendo Trail hike which was amazing. She hooked us up with some great guides for food and sake tours and temple/shrine tours that exceed our expectations. We couldn't have done so much in the time we had without Leny's help, and the airport pick-ups and city transfers were especially appreciated, especially when the roads and most of the rail lines were closed because of heavy snowfall, but she instantly had a plan and we were able to continue our trip with an alternative route. Thanks Leny!

Hotel Review
Hotel

Great ryokan experience! First off the meals were absolutely incredible! The onsen was nice and hot, the scenery from the large windows was beautiful, and the staff were also excellent. We really enjoyed it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and comfortable, unless you need a soft bed (they are futons).
Activity Reviews
Kyoto Sake Brewery Tour (Adults only)
Kyoto Sake Brewery Tour (Adults only)
Kyoto

Great way to learn about how sake is made and the range of flavors it encompasses. We tasted at three different breweries including a good lunch at one. Our guide was knowledgable and friendly. Thanks!

Relax and Savor Dinner in the Ryokan
Relax and Savor Dinner in the Ryokan
Kiso-Fukushima

We had the most amazing dinners and breakfasts at this ryokan! So many different dishes and flavors: some slightly more than a thimble full, some you grill yourself at the table, some prepared table-side by the chef, but always 10-15 things to taste and enjoy. Truly amazing. And the staff is really great.

Hidden charms of Arashiyama
Hidden charms of Arashiyama
Kyoto

This was a great tour! Some of the smaller shrines/temples so it's more intimate. Our guide, Keith, was amazing in his knowledge and nuance of Japanese history and culture (and restaurants and nightlife), after living there for 25 years.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Feb 21, 2025

Hi Kevin and family,
Thank you for taking the time to share your review! I’m so glad to hear you enjoyed your trip to Japan, especially the Ryokan stay, Nakasendo, and Takayama visits—those truly are some of the highlights. Working with you on the itinerary has been a pleasure, and I’m happy I could help with the planning. Thanks again!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.