Kimkim Trip Reviews

4.8
Based on 18,385 ratings
Read 18,385 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous Finland and Life time memories!!!
Finland | Sep 11 - Sep 20, 2024

V
Vijay M.
India | Reviewed on Sep 23, 2024
The most memorable trip that we had of all trips till date. We would like to sincerely thank Moonika (KimKim) for the fabulous experience, meticulous planning and seamless execution. Utmost patience and giving out details with so many queries before finalization of the itinerary. Transparency and unwavering commitment towards client servicing (over so many days) was the hallmark of the entire experience. Throughout our 10 days in Finland, there was not a single glitch. Choice of... Read more

The most memorable trip that we had of all trips till date. We would like to sincerely thank Moonika (KimKim) for the fabulous experience, meticulous planning and seamless execution. Utmost patience and giving out details with so many queries before finalization of the itinerary. Transparency and unwavering commitment towards client servicing (over so many days) was the hallmark of the entire experience.

Throughout our 10 days in Finland, there was not a single glitch. Choice of activities and more importantly choice of service providers for each of the distinct activities was fabulous (the reason I say this is because all activities were not given to a single service provider, and we did one northern light activity on our own which was a disappointment compared to the norther light hunting organized by Kim Kim).

Special mention of the service providers for each of the activities:
1) Helsinki City tour walk: Lesley was very good in taking us through Helsinki city to the important landmark. Clear in her explanation and had a lovely time

2) Antti for northern light hunting: This was the one of the best experiences and i would say blindly go for Antti if one gets a chance to go for northern light hunting. Here is the guy who has true passion for northern light hunting. He puts in slightly more than 6 hours for the hunt and just wanted to ensure that we get very good sighting as much as possible. He kept driving and outpacing the clouds and tried to see multiple places to get a good sighting. In our 3rd citing place, we got a good glimpse. While we were returning, all of us were asleep since it was well past midnight. He makes a stop (which he could have well avoided) and wakes us up since he has seen something good. Will never forget that moment.

3) Ranau Zoo visit: Another very good experience. Oren is such a lively person with very good sense of humour. During our drive to Ranau Zoo, he explained us the reason the norther lights phenomena with so much clarity and details. It was fun experience with his explanation about the animals and his capturing of the pics for the different animals. Another individual who loves his job thoroughly.

4) Korouoma Canyon Wilderness Hike: Very different and another fabulous experience of a nice trek. Gabor initially came us a kind of a reserved guy and then as the trek went by he was all fun. His one liner timings were hilarious. Very good activity and here too Gabor was very patient with us given that we were halting almost everywhere to click our own pics with nature apart from plucking and eating berries all along the way. Loved the wood chopping and fire making activity with nice plant-based hotdogs. Will definitely recommend Gabor too as a tour guide.

5) Sauna by the lake: Wow what a location just by the serene lake. Nice, pleasant weather. Justin was our tour guide and again a very good experience. She made us very comfortable and arranged everything for us seamlessly. We had nice sauna experience along with a dip in the lake and repeating this sequence more than once. Justin provided us with nice berry juice and berry tarts

6) Amethyst mine and canoeing in Pyha: So far all activities were very good experience fun and hence the bar was automatically set high. In Pyha, we meet the man Jukka who was with us for almost 3 days. He is simply superb. Always smiling, accommodating and absolutely fun loving. He kept with our changing needs with no fuss and made our stay and experience absolutely fabulous. Amethyst mine small trek and the mine experience was very unique and fun. Canoeing experience with Jukka at helm was outstanding and will remain etched forever in memories.

All our stay at Hotel Glo Art, Artic Light Hotel and Kurula's Resort were very good and comfortable. We also loved the overnight train journey both ways.

All the above experiences were made possible thanks to the fabulous itinerary prepared by Moonika without which it would have been just not possible.

Strongly recommend KimKim

Hotel Reviews
Kurula's Resort
Pyhätunturi

Fabulous location, ambience

Authenticity & Character
Sauna with Jacuzzi by the lake
Location
next to the lake, simply wow
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi
Authenticity & Character
Sauna experience and the rooms
Location
Staff
Cleanliness & Comfort
Overnight Train
Authenticity & Character
Staff
Cleanliness & Comfort
Home Hotel Jugend
Helsinki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Amethyst Mine Photographing Tour
Amethyst Mine Photographing Tour
Pyhä
Canoeing Experience on Pyhäjoki River
Canoeing Experience on Pyhäjoki River
Pyhä

Another wow experience

Sauna Experience by the Lake
Sauna Experience by the Lake
Pyhä

Another wow experience

Reindeer Farm Visit (No Safari)
Reindeer Farm Visit (No Safari)
Rovaniemi
Korouoma Canyon Wilderness Hike
Korouoma Canyon Wilderness Hike
Rovaniemi
Finnish Sauna Experience
Finnish Sauna Experience
Rovaniemi
Ranua Wildlife Park Visit
Ranua Wildlife Park Visit
Finland
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Rovaniemi

Wow

Tallinn Day Trip
Tallinn Day Trip
Helsinki
Helsinki City Walking Tour (2h)
Helsinki City Walking Tour (2h)
Helsinki
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Sep 25, 2024

Hello Vijay,

Thank you for such a glowing review and detailed feedback about the tours and services. I will make sure to share this feedback with the providers as well. Glad to hear you had an amazing time and thank you again for booking your holiday with us. I hope to have you as our guests again in the future:)

Best,
Moonika

Our trip to Turkey was absolutely amazing and...
Turkey | Sep 3 - Sep 12, 2024

Khadijah
Khadijah S.
Fords, NJ | Reviewed on Sep 23, 2024
Our trip to Turkey was absolutely amazing and so memorable! Everything was planned so perfectly when it came to the private transfers and the guides and tours. Our guides Emre in Istanbul and Effe in Cappadocia were amazing and did a wonderful job at making sure we got the full experience in both places. Our driver Mustafa also was great and very timely.
Our travel agent Berat curated such a nice trip for us and was always available when needed.
KimKim once again has been an amazing...
Read more

Our trip to Turkey was absolutely amazing and so memorable! Everything was planned so perfectly when it came to the private transfers and the guides and tours. Our guides Emre in Istanbul and Effe in Cappadocia were amazing and did a wonderful job at making sure we got the full experience in both places. Our driver Mustafa also was great and very timely.
Our travel agent Berat curated such a nice trip for us and was always available when needed.
KimKim once again has been an amazing experience for us and we will definitely be using this agency again for our next adventure.
Thank you all!

Hotel Review
Kale Konak Hotel

The Kale Konak was a wonderful cave hotel we stayed at in Uchisar. The room was very comfortable and the staff were very kind and accommodating. The view from the breakfast are and terrace was so stunning every morning and the location of the hotel is perfect to experience both Uchisar and Goreme towns. We would definitely recommend staying at this hotel when in Cappadocia!

Authenticity & Character
Location
Located in Uchisar and 5 minute drive from Goreme.
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Sep 24, 2024

Thanks so much Khadijah for this lovely review!
We were so happy to host you in Turkey and look forward to welcoming you again in the near future!
Kind regards,
Berat

Great experience from planning to travel!
Norway | Sep 5 - Sep 12, 2024

Sarah
Sarah C.
Ireland | Reviewed on Sep 23, 2024
Planning our trip to Norway was an incredibly enjoyable experience. It felt easy to communicate with Christina and I felt she really understood my requests and created a really excellent itinerary for us. We also worked with Tricia, Linda and Tom who were very responsive with messages and questions and exceptionally helpful in making bookings and small changes when needed. They all went above and beyond and made our week in Norway so seamless. Will definitely be booking more trips with... Read more

Planning our trip to Norway was an incredibly enjoyable experience. It felt easy to communicate with Christina and I felt she really understood my requests and created a really excellent itinerary for us. We also worked with Tricia, Linda and Tom who were very responsive with messages and questions and exceptionally helpful in making bookings and small changes when needed. They all went above and beyond and made our week in Norway so seamless. Will definitely be booking more trips with Kimkim! Thank you so much for everything.

Hotel Review
Thon Hotel Stavanger
Stavanger

Breakfast was amazing! Comfortable rooms, clean, incredibly modern. The snacks and free tea/coffee at reception was very welcome after big days exploring Stavanger and around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Norway

Absolute highlight of our trip! Everything about it was incredible. A must-do!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Aug 05, 2025

Sarah, it truly warms my heart to see all the smily faces on the photos you shared! Thank you so much for taking the time to write the review and uploading the photos. I am so glad that you and your group had a great time here! It was truly a pleasure planning this trip with you and we are ready to help plan the next adventure if you come back.
All the best, Christina

Kim Kim is 5 star legit
Greece | Sep 6 - Sep 18, 2024

Thomas
Thomas G.
Newark, NJ | Reviewed on Sep 23, 2024
Our travel expert, Lea, put together our trip to Greece that met and exceeded our needs and expectations. Most everything went smoothly and when a small glitch occurred they were there to correct things immediately. An unexpected one day taxi strike occurred in Athens and Lea arranged for a private professional driver on short notice. Can't praise her and Welcome Pickups enough every step along the way. Every driver was on time friendly and courteous. Tours and guides were terrific especially... Read more

Our travel expert, Lea, put together our trip to Greece that met and exceeded our needs and expectations. Most everything went smoothly and when a small glitch occurred they were there to correct things immediately. An unexpected one day taxi strike occurred in Athens and Lea arranged for a private professional driver on short notice. Can't praise her and Welcome Pickups enough every step along the way. Every driver was on time friendly and courteous. Tours and guides were terrific especially the full day personalized tour of Delphi. It was a VIP experience. We were also very pleased with the 3-5 star accommodations that were all centrally located, safe and clean. I had never heard of Kim Kim before this trip and relied on the reviews of previous travelers before taking the chance. Add my voice to the strong supporters of Kim Kim!

Hotel Reviews
Be My Guest Hotel Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Athens Airport
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arkadi Hotel
Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Dolphins Hotels & Villas
Firostefani, Santorini

The view and breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lion
Heraklion Crete

Brand new apartment. Excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriani Hotel
Naxos Town

Central location, safe and clean. The homemade breakfast will be forever remembered. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Delphi Day Trip
Private Delphi Day Trip
Athens

This not only kicked off our Greek holiday but turned out to be a highlight. A VIP experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ioannis Antoniadis
Ioannis
Ioannis Antoniadis
Local specialist in Syros, Greece | Replied on Sep 24, 2024

Thank you kindly Thomas:)

I'm very happy to hear that you had an amazing experience in Greece!!!

Your feedback is much appreciated!

Kimkim is worth it for the stress relief it provides while traveling!
Italy | Sep 8 - Sep 19, 2024

T
Tamaryn B.
Pittsburgh, PA | Reviewed on Sep 23, 2024
It was such a stress reliever knowing that everything on our trip was already taken care of while we were there - we didn't have to deal with organizing cars, researching companies to use, or following up with providers because it was all taken care of. Eirini was so helpful in the planning process, had great recommendations, and was honest about what to expect with different options. She was very patient with me as I changed my mind many times to get the trip exactly how we wanted it. It... Read more

It was such a stress reliever knowing that everything on our trip was already taken care of while we were there - we didn't have to deal with organizing cars, researching companies to use, or following up with providers because it was all taken care of. Eirini was so helpful in the planning process, had great recommendations, and was honest about what to expect with different options. She was very patient with me as I changed my mind many times to get the trip exactly how we wanted it. It would've been nice to continue to communicate with Eirini while we were on our trip for continuity, but we were handed off to lovely travel support individuals who took care of us while we were on our trip. We would absolutely use Kimkim again for the peace it provided us in not having to worry about a thing while we were on our trip.

Hotel Reviews
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

This hotel is in a great location - many restaurants literally steps away. It was quiet and had views of both the sunrise and sunset which are hard to get on the island. Yannis was helpful at reception. There is breakfast made to order and delivered to your room every morning. There are beautiful views although somewhat (minimally) obstructed by the location (restaurants, electric wires). The reason for 4 rather than 5 stars is that the room could use some updating, the bathroom sometimes would smell, and the shower was TINY. Overall, a very laid back vibe, excellent location, and good views.

Authenticity & Character
Very cute room, but could use some updating.
Location
Great spot, close to a lot of restaurants and walking paths.
Staff
Yannis was very friendly and helpful, but some of the other staff were not as hospitable.
Cleanliness & Comfort
The bed was surprisingly comfortable as well as the chairs and tables set out to relax. There's a great outdoor lounge area above the hotel and pool where you can enjoy the views.
Atelier Inès Arts & Suites
Napoli

We did not have a great experience at this hotel. From the time we arrived it was unorganized and confusing. When we first arrived, the car was unable to drive down the small road to the hotel and so we were dropped off and someone came to get us, but couldn't find our reservation once we arrived. After eventually finding it, the staff seemed unorganized in what to do next. We were given a key ring with about 6 different keys on it to get in and out of the building and the gates around the building. Our room, although a nice size, was dark with only one window that looked out into an alley - it felt like we were in the basement. We weren't staying long so we wanted to potentially order food to be delivered, but there wasn't an identifiable front desk or reception area where we could ask for help. Luckily we ran into Ines, one of the owners who was lovely and welcoming, but was busy and unable to help us at that time. We ended up venturing out to find food and staff came to apologize later and offered us complimentary drinks. They also provided us with yogurt and fruit for the morning since we were leaving very early for the airport, which was kind. The bed was very comfortable and the bathroom had a nice sized shower.

Authenticity & Character
I believe this hotel probably had more to offer than we were able to explore in the short time we were there.
Location
Hard to get to. Two sets of gates to get in and out. Room looked out into an alley.
Staff
Increased communication/organization among staff would help customers to feel more at ease when arriving. Knowing where and how to get access to staff when needed would have been helpful as there was no reception area.
Cleanliness & Comfort
Room was clean, bed was comfortable.
Villa Gianlica
Praiano

10/10 I would go back here again and again. The property is GORGEOUS, not only the views, but the terraced gardens and the combination of old and new construction is just beautiful. The staff was lovely and very helpful, especially Marica, and Tomaso. The made to order breakfast as well as the buffet was delicious and food was prepared using the food that is grown on the property. My birthday happened to fall while we were staying on this trip and the staff surprised me by bringing out a small cake and candle and singing happy birthday to me in Italian at breakfast - it was so kind and unexpected. There is a bus stop right outside of the villa as well as two markets and a couple restaurants all on the same small road. Don't miss out on staying here!

Authenticity & Character
Location
Staff
Staff was so friendly, helpful, and kind. Marica and Tomaso helped us with recommendations and making reservations and went above and beyond.
Cleanliness & Comfort
Very clean, great housekeeping - Oxana was wonderful.
Activity Reviews
Sunset Kayak Private Tour in Santorini
Sunset Kayak Private Tour in Santorini
Santorini

After an initial snafu with transportation, we were able to reschedule this tour for the following day. The staff were SO friendly, and really made the experience so fun and enjoyable. We felt cared for and that safety was a primary focus for the staff as they checked out certain areas before bringing us through. We were able to go at our own pace and adjust as needed. John was our guide and he was so kind, knowledgable, and easy going. He took many great photos for us so that we didn't have to worry about losing our phones. We stopped at a private cove to swim and eat and had the most beautiful views of the sunset. Nolan was another tour guide who was very friendly and Adonis, the owner was so kind and helpful. After we expressed how much we enjoyed one of the snacks from the tour, he made sure we had some to take home with us at the end of the tour and personally walked us back to our car.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Amalfi Coast to Naples with Pompeii and Mt. Vesuvius en route
Private Transfer from Amalfi Coast to Naples with Pompeii and Mt. Vesuvius en route
Italy

This was so much more than just a private transfer! This was also a full day tour with one of the most helpful and thoughtful drivers, Raphaele. We started early and drove through the Amalfi coast towards Pompei while Raphaele pointed out different areas and provided information about where we were. At one point I was feeling unwell from all the winding roads and he made me feel very taken care of by stopping, offering suggestions, and making sure I felt comfortable the rest of the ride. He offered local tips and information and shared about how his family lives and enjoys the area. He recommended a wonderful place for a wine tasting with paired food for lunch at the base of Vesuvius and made a reservation for us while we toured Pompei. Claudia was our VERY knowledgable tour guide in Pompei. We would NOT have had the same experience without her knowledge and guidance. Our only down side was that we could've spent hours longer learning from Claudia! After our Pompei tour and lunch at Casa Setaro winery, Raphaele took us up Vesuvius and allowed for us to explore. It was a very windy day which made it cold so be prepared with a sweater as the temperature is much different at that altitude. On the drive to Naples, Raphaele shared with us his limoncello recipe and made recommendations for where to dine in Naples. He navigated the bustling traffic in Naples well and we felt safe and cared for the whole time. Raphaele felt like an old friend by the time we were done!

Quality of Experience
Guides, Drivers and Staff
Raphaele was our favorite driver while on this trip. Claudia was so knowledgable and I feel like I could listen to her talk all day about Pompei!
Transport
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

We really enjoyed being able to get the highlights of the area without having to rent a car or scooter to get there. We spent an hour in Positano walking around, going to the beach, and getting a coffee. The driver, Vito, made the day totally flexible so we could decide what to do that best fit our needs and wants for the day. Vito would drop us off, make suggestions as to where we could explore, and wait for us so that we could explore independently. We decided to drive from Positano through Amalfi, and go straight to Ravello before it got too crowded which was a good call. We had a lot of time in Ravello and were very pleased with our time there exploring on our own. On the way back we decided to skip Amalfi as it had gotten SO busy that it didn't look enjoyable. It would've been nice to see some more scenic sites on the way back since we didn't stop, but we just went back to the hotel.

Quality of Experience
Guides, Drivers and Staff
The driver, Vito, was very helpful with suggestions and offered to take photos of us in front of beautiful scenic lookouts, but he was VERY talkative and we are more quiet so that felt a little tiresome after a full day together.
Transport
Santorini Hikes & Bites Private Tour
Santorini Hikes & Bites Private Tour
Santorini

Unfortunately, we woke up sick the day of this tour and had to cancel least minute. Unfortunately, we were unable to receive a refund because of the last minute cancellation, but the travel support did try and find us substitute options. Unable to review this tour as we had to miss it.

Full Day Capri Boat Tour from Praiano
Full Day Capri Boat Tour from Praiano
Amalfi Coast

The boat was beautiful and relaxed. It was nice that we were able to stop and swim on the way back and were greeted with champagne once we got out of the sea. However, we were warned before we got on the boat that the seas were rough due to a storm the day before. I've never been sea sick in my life, but was sick for an hour on the way to Capri (one of many people who were sick that day). The skipper/captain didn't speak a lot of English and wasn't very helpful and didn't go through any safety briefings before we took off. Because of the difficulties with the language barrier, I was momentarily left at the dock on Capri along with two other passengers as the boat sailed away. My husband and other passengers on the boat were able to explain to the captain that we needed to be picked up.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Sep 27, 2024

Dear Tamaryn, thank you so much for your review!

We are thrilled to hear how satisfied you are, and it makes us incredibly happy to know that we were able to assist and support you throughout your trip, ensuring that your journey is smooth and stress-free - this is our top priority.
We truly appreciate your feedback on what was great as well as what was not perfect, as it’s extremely valuable to us. We always strive to improve and provide an even better experience for our travelers. We hope to welcome you again soon to Italy and Greece!

Arrivederci!

I cannot say enough great things about Vincen...
Italy | Sep 10 - Sep 20, 2024

Daniel
Daniel N.
Johnston, RI | Reviewed on Sep 23, 2024
I cannot say enough great things about Vincenzo, Elisa and the Kimkim team for planning our amazing trip to Italy! From start to finish, the entire experience was seamless and stress-free. Vincenzo took the time to understand what we wanted from our vacation and crafted an itinerary that perfectly matched our interests and preferences. Every detail was thoughtfully planned—from the charming accommodations to the knowledgeable guides who gave us an authentic feel for each city. The team was... Read more

I cannot say enough great things about Vincenzo, Elisa and the Kimkim team for planning our amazing trip to Italy! From start to finish, the entire experience was seamless and stress-free. Vincenzo took the time to understand what we wanted from our vacation and crafted an itinerary that perfectly matched our interests and preferences.

Every detail was thoughtfully planned—from the charming accommodations to the knowledgeable guides who gave us an authentic feel for each city. The team was always available, providing prompt and helpful communication throughout the trip, which made us feel completely at ease. Whether it was exploring the rich history of Rome, the beauty of the Amalfi Coast, or indulging in the local cuisine, everything was flawless.

Thanks to Vincenzo and Kimkim, we had the trip of a lifetime! We cannot recommend them enough for anyone looking to plan an unforgettable experience in Italy. We will definitely use them again for our future travels!

Hugs,
Daniel and Christine Negalha

Hotel Reviews
Boutique Hotel Villa Fiorita
Taormina

Our stay at Boutique Hotel Villa Fiortia was nothing short of exceptional! From the moment we arrived, the staff made us feel incredibly welcome and attended to every detail with warmth and professionalism. The service was impeccable—whether it was arranging transportation, offering great local recommendations, or simply ensuring we had everything we needed, the team went above and beyond to make our stay unforgettable. The villa itself is stunning, with breathtaking views of Taormina and the coast. Every corner of the property is beautifully maintained, and the rooms are luxurious, spacious, and incredibly comfortable. The combination of personalized service and the beauty of the villa created an experience we’ll always remember. If you’re looking for an unforgettable stay in Taormina, Villa Fiorita is the perfect choice. We cannot thank the staff enough for making our time there so special!

Location
Staff
Cleanliness & Comfort
Villa Magia Positano
Positano

Our stay at Villa Magia Positano was nothing short of exceptional! From the moment we arrived, the staff made us feel incredibly welcome and attended to every detail with warmth and professionalism. The service was impeccable—whether it was arranging transportation, offering great local recommendations, or simply ensuring we had everything we needed, the team went above and beyond to make our stay unforgettable. The villa itself is stunning, with breathtaking views of Positano and the coast. Every corner of the property is beautifully maintained, and the rooms are luxurious, spacious, and incredibly comfortable. The combination of personalized service and the beauty of the villa created an experience we’ll always remember. If you’re looking for an unforgettable stay in Positano, Villa Magia is the perfect choice. We cannot thank the staff enough for making our time there so special!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alberto Buzzanca

The planning and then putting the itinerary i...
Albania | Sep 2 - Sep 16, 2024

Charlene
Charlene S.
United Kingdom | Reviewed on Sep 23, 2024
The planning and then putting the itinerary into action was perfect. A wonderful experience we had. After the first 48 hrs, we settled down and relaxed, went with the flow, and driving through the countries of Albania and North Macedonia was delightful. Superb roads like driving on a pool table at times compared to roads in Scotland. Loved our itinerary which was prepared by Ed beforehand taking into consideration our likes & dislikes. The places and accommodation we visited were ideal,... Read more

The planning and then putting the itinerary into action was perfect. A wonderful experience we had. After the first 48 hrs, we settled down and relaxed, went with the flow, and driving through the countries of Albania and North Macedonia was delightful. Superb roads like driving on a pool table at times compared to roads in Scotland. Loved our itinerary which was prepared by Ed beforehand taking into consideration our likes & dislikes. The places and accommodation we visited were ideal, beautiful and would never have considered these hidden gems.

Hotel Reviews
La Brisa

Superb hotel overlooking the sea. Sumptuous breakfast. Friendly staff. A shock to the system coming to a touristy part on our travel itinerary but a nice change for a bit of down time & relaxation

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Praga

Ideal location very welcoming staff. Amazing view. Staff done our washing for a very small fee which was very welcomed. Excellent breakfast.

Authenticity & Character
The elderly owner of the hotel explained the history of the hotel to us & obviously full of pride for his establishment
Location
Staff
Cleanliness & Comfort
Camp Nivica

Just wow 👌 waking up to wild horses meandering through the camp. View was something special to behold. Food prepared onsite was delicious and we loved the peace and solace of the camp. Stunning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guesthouse Chri Chri
Përmet

Wow! Superb accommodation on a mountain with stunning views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa & Winery Mal Sveti Kliment
Ohrid

Beautiful hotel, fantastic location ,dtunning views, lovely breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Hotel Rruga Kavaja

Excellent location. Staff friendly and helpful. Accommodation clean and fresh. Ideal hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bujtina Oxhaku
Korçë

Excellent friendly staff. Location at hotel was at the top of a steep road, but no complaints from us as it helped work off the calories. Nice view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berati Castle Hotel
Berat

Lovely hotel. Top of the mountain so to spesk as actually within the castle grounds. Road leading to hotel was excellent with parking

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ed Reeves

A great trip to Japan
Japan | Sep 14 - Sep 22, 2024

O
Ori B.
United Kingdom | Reviewed on Sep 23, 2024
Thank you Shona and kimkim! Shona planned our trip exactly as we'd hoped, and we enjoyed the tea ceremony, city sight suggestions, and easy train plans. However, we didn't have some of the final details until the day before our trip, which initially caused us a bit of worry. Additionally, the Mt. Fuji day felt like we could have used our time better, as we spent most of the day driving and didn't really see anything. In Japan, the tour guides are very hit or miss - we had one that completely... Read more

Thank you Shona and kimkim! Shona planned our trip exactly as we'd hoped, and we enjoyed the tea ceremony, city sight suggestions, and easy train plans. However, we didn't have some of the final details until the day before our trip, which initially caused us a bit of worry. Additionally, the Mt. Fuji day felt like we could have used our time better, as we spent most of the day driving and didn't really see anything. In Japan, the tour guides are very hit or miss - we had one that completely overwhelmed us and were left exhausted by them, and had one that was AMAZING and went completely out of their way for us.

Hotel Reviews
Hotel Keihan Namba Grande
Osaka
Authenticity & Character
Location
Staff
You do not interact with the staff at this hotel. Instead of talking to you, they point you to screens.
Cleanliness & Comfort
Hotel Granvia Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakien TEN-YU
Hakone

This hotel had the best hotel dinner!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Iconic Tokyo Shiodome
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Himeji Castle & Arima Onsen & Mt. Rokko Day Tour from Osaka
Himeji Castle & Arima Onsen & Mt. Rokko Day Tour from Osaka
Osaka

We decided to skip the onsen (as we already used one at our onsen hotel) and Mt. Rokko but still had an amazing time with our guide.

Quality of Experience
Guides, Drivers and Staff
Our guide was AMAZING!!!!! He took amazing photos of us and went out of his way to help us do things like shop for vintages camera lens and stop at a friend's coffee shop.
Transport
Full Day Nara Tour From Kyoto with Naramachi District
Full Day Nara Tour From Kyoto with Naramachi District
Kyoto
Quality of Experience
Guides, Drivers and Staff
Our guide was AMAZING!!!!! He took amazing photos of us and went out of his way to help us do things like shop for vintages camera lens and stop at a friend's coffee shop.
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Very touristy but still enjoyed the tea ceremony and found it meditative. Definitely recommend this!

Quality of Experience
Guides, Drivers and Staff
Transport
Drive to Hakone with Mt. Fuji Tour
Drive to Hakone with Mt. Fuji Tour
Hakone

We spent too much of the day driving up and down hills, and maybe were out of the car for 1.5 hours total. Unfortunately we did not see Mt. Fuji either.

Quality of Experience
Guides, Drivers and Staff
The guide completely overwhelmed us (they didn't even let us check into our hotel ourselves, and insisted they do it, then gave us all the wrong information about the hotel). The driver seemed to be in a bad mood all day.
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Sep 24, 2024

Hi Ori,
Thank you for your feedback and for your trust and support in our work. We acknowledge that there are areas where we can improve, and I sincerely welcome and value your suggestions. We will continue to work harder, and I look forward to seeing you on your next trip.
Best wishes
Shona

Mother/daughter trip went flawlessly and the ...
South Africa | Sep 9 - Sep 16, 2024

Eloise
Eloise D.
Dallas, TX | Reviewed on Sep 23, 2024
Mother/daughter trip went flawlessly and the entire week near Kruger was top notch! Esther made great recommendations and was reassuring about all the lodging and transfers. It was wonderful to have her expertise from the planning stages to the completion of the trip. Our guide on the panoramic drive was very knowledgeable. (Maybe Titus) Sadly I have forgotten his name. The guides at Kruger Shalati (Lisa) and at Mjejane made sure we found lots of animals on every drive. The worst part about... Read more

Mother/daughter trip went flawlessly and the entire week near Kruger was top notch! Esther made great recommendations and was reassuring about all the lodging and transfers. It was wonderful to have her expertise from the planning stages to the completion of the trip. Our guide on the panoramic drive was very knowledgeable. (Maybe Titus) Sadly I have forgotten his name. The guides at Kruger Shalati (Lisa) and at Mjejane made sure we found lots of animals on every drive. The worst part about the trip was the condition of the road between Hootspreit and Kruger Shalati. I counted over 100 speed bumps. Minor detail. Thank you Esther, and the rest of
our support staff.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Sep 23, 2024

Thanks so much for your great review Eloise. Sorry to hear about the road conditions and the long drive, but I'm glad you enjoyed your trip overall!

Local tour guides added to the travel experience
Ireland | Sep 10 - Sep 16, 2024

L
Laura H.
Los Angeles, CA | Reviewed on Sep 23, 2024
I really appreciated have tour guides that where locals. It really added to the experience. Read more

I really appreciated have tour guides that where locals. It really added to the experience.

Hotel Review
Glenlo Abbey

Great staff. Very nice accommodations

Authenticity & Character
The entire place is historic
Location
Staff
Cleanliness & Comfort
Activity Review
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast

Very worthwhile. It's an opportunity to experience history first hand

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Oct 17, 2024
Hi Laura and Lilyan,

Thank you so much for your review! It was truly a pleasure working with you throughout the planning of your trip. I'm thrilled to hear that you enjoyed the taxi tour experience in Belfast—it’s one of my all-time favorites, too!

I noticed you rated us a 3.5/5, and I’d love to hear more about what we could have done to make it a perfect 5/5! Your feedback is invaluable, and we're always striving to improve and deliver the best experiences for our clients. Any additional...
Read more

Hi Laura and Lilyan,

Thank you so much for your review! It was truly a pleasure working with you throughout the planning of your trip. I'm thrilled to hear that you enjoyed the taxi tour experience in Belfast—it’s one of my all-time favorites, too!

I noticed you rated us a 3.5/5, and I’d love to hear more about what we could have done to make it a perfect 5/5! Your feedback is invaluable, and we're always striving to improve and deliver the best experiences for our clients. Any additional details you can share would be incredibly helpful, and we’d be more than happy to chat further if you have the time!

For now, I wish you a wonderful day!

Fanny, Claire & the High Point Holidays Team

We had a really great trip that we definitely...
Peru | Aug 31 - Sep 15, 2024

Allyson
Allyson P.
Arlington, VA | Reviewed on Sep 22, 2024
We had a really great trip that we definitely couldn't have put together ourselves. We had the same guide throughout our time in the Sacred Valley, Machu Picchu, and Cusco, and he was a wealth of knowledge and and an excellent guide. Anne, our specialist, did a really good job of incorporating our interests in developing the itinerary. Their operations team was extremely responsive when one of our intra-Peru flights was delayed overnight and was able to change our tours around so that we... Read more

We had a really great trip that we definitely couldn't have put together ourselves. We had the same guide throughout our time in the Sacred Valley, Machu Picchu, and Cusco, and he was a wealth of knowledge and and an excellent guide. Anne, our specialist, did a really good job of incorporating our interests in developing the itinerary. Their operations team was extremely responsive when one of our intra-Peru flights was delayed overnight and was able to change our tours around so that we didn't miss anything.

Hotel Reviews
Innside Lima Miraflores by Melia Hotels International
Miraflores

I loved this hotel. The location was perfect, right in the heart of Miraflores. It had all the amenities you might want, including a gym and heated rooftop pool, and a fun rooftop bar. The room was small but comfortable and well laid out, and soundproofing was excellent. We were right below the rooftop bar on Friday and Saturday night, and didn't hear any noise from it. The breakfast was also really good, and staff friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Puno
Puno

Great location, right by the lake, with a private dock for excursions to the floating islands. I wish the overall ambiance in the common areas were better since there's nothing within walking distance. The restaurant and bar very much felt like you were sitting in a hotel lobby, but the quality of food and drink was pretty good. There also wasn't anywhere to refill water bottles. They sold large bottles for really cheap so it wasn't a huge deal, but it seemed unnecessary to waste all that plastic. The room was quite comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Portales Cusco
Cusco

This was easily my least favorite of the hotels we stayed at. The room was small and dark and had little annoyances - no outlets near the bed, which is frustrating since most people use Cusco as a base for early excursions, and just about everyone uses their phone as an alarm. There also wasn't a full-length mirror anywhere in the room and the bathroom only had one towel hook - these are such obvious oversights and easy fixes that it shows a lack of care on the hotel's part. The location was decent - it was on the main avenue, but the opposite end as a lot of stuff; we had a 15-20 minute walk to get to most bars, restaurants, and shops. On the positive side, the bed was comfortable and the staff were friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

I absolutely loved this hotel. The location was perfect - extremely close to the train station and just a tiny bit off the main tourist strip so you could easily walk around but it was quiet at night. The giant jacuzzi in the room was perfect for after our Inca Trail hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba

This was a gorgeous hotel and a convenient base for the Sacred Valley. We generally like to explore in the evenings and there really isn't much within walking distance, but we had long days and early mornings, so we were pretty tired by the time we got back anyway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado

Great location if you're interested in exploring the Amazon rainforest, since it's relatively close to Puerto Maldonado (10 minute drive followed by a 45 minute boat ride). It also has more creature comforts than I suspect is typical for a jungle hotel, the food was better than I expected, and the excursions and the guides were excellent. One thing to be aware of is that there's no cell service there and they don't have wi-fi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

This hotel is right across from the airport, so extremely convenient. It's nothing special in terms of rooms or amenities, but it suited our needs perfectly (arrived to Lima late and had an early flight the next morning).

Authenticity & Character
Location
Very convenient location for the airport.
Staff
Cleanliness & Comfort
Activity Reviews
Culinary Experience in Lima
Culinary Experience in Lima
Lima

We did the evening tour due to a flight delay, and had a great time. There was a lot of back and forth between Barranco and Miraflores, which meant a lot of time in the car. I loved the guided walk around Barranco and there were plenty of restaurants there, so I think I would have preferred staying in that neighborhood and doing a walking food tour, especially since we were staying in Miraflores and it's very tourist friendly, so we could have done those spots on our own. We had a fun time though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Sillustani tombs
Sillustani tombs
Puno

Worth a stop on the way to the airport, but I wouldn't go out of my way for it. Fun to walk around the tombs though.

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing in Lake Titicaca, Taquile, Luquina & the Uros floating Islands
Sailing in Lake Titicaca, Taquile, Luquina & the Uros floating Islands
Puno

We had a private tour with pickup from our hotel's dock, which was really nice. It was great to meet with one of the local communities and see their way of life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scenic Bus Journey to from  {{start_location}} to {{end_location}}
Scenic Bus Journey to from {{start_location}} to {{end_location}}
Peru

This was about 10 hours including the stops. We had to get to Puno somehow, and a long bus ride is never going to be fun, and this one was relatively comfortable. The stops were nice in theory, but all of them were about twice as long as necessary - they ranged from 40-60 minutes, and 20-30 would have been sufficient to stretch our legs and see the sites. The bus was supposed to have wifi which they never turned on, and the guide was extremely talkative without really providing much useful information. Overall, a relatively comfortable way to get from Cusco to Puno though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class with Seledonia Mesa
Cooking Class with Seledonia Mesa
Cusco

Seledonia is such a fun personality, and the class was great. It was very hands on, and we had a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Walking City Tour with San Francisco Church
Cusco Walking City Tour with San Francisco Church
Cusco

Great overview of the city, lots of interesting information.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking and  Bar Master Class in Machu Picchu town
Cooking and Bar Master Class in Machu Picchu town
Aguas Calientes/ Machu Picchu

It was cool to interact directly with the bartender and watch him make unique cocktails. For each one, he gave us three straws for us to share the drink, and I would have strongly preferred that he divided them into three glasses, even though it would have impacted the presentation. Also, no cooking was involved; it was just drinks. That's fine, since we had a large lunch immediately after, but the title is misleading.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Qunuq Restaurant
Lunch at Qunuq Restaurant
Aguas Calientes/ Machu Picchu

The food was really good, lots of options to choose from.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Short Inca Trail: Morning at Machu Picchu
The Short Inca Trail: Morning at Machu Picchu
Aguas Calientes/ Machu Picchu

Great overview of Machu Picchu, really cool to walk through the ruins, and Julio's background information was really interesting and useful.

Quality of Experience
Guides, Drivers and Staff
Transport
The Short Inca Trail: Ollantaytambo to Wiñaywayna
The Short Inca Trail: Ollantaytambo to Wiñaywayna
Peru

Such a cool experience. I'm really glad we did this, rather than just taking the bus directly to Machu Picchu. The hike was hard but definitely manageable, and our guide was patient. Climbing up to the Sun Temple and getting the first birds eye view of Machu Picchu was incredible and made the whole experience worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Peru

The Inca site walk was really interesting and fun to explore. We didn't spend much time going through the village, I think because of our stop at a brewery on the way back. The timing worked out well for us since we had a very early start for the Inca trail the next day, but I wouldn't have minded a bit more time in the village.

Quality of Experience
Guides, Drivers and Staff
Transport
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Sacred Valley

I think this was our first meal not at a hotel, and it was excellent. It was really fun to learn about and watch the underground cooking process (they essentially made a natural underground pressure cooker), and all the food was delicious. The farm also has a distillery and coffee roaster onsite - we were able to do a tasting at the distillery which was also fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maras & Moray
Maras & Moray
Peru

I had no idea what to expect going into this activity, but I really enjoyed it. You really need to do it with a guide so that you actually know what you're looking at, and Julio was outstanding for that. The salt mines at Maras were really impressive, as was the Inca site at Moray, even more so when we were getting an explanation of their purpose while walking through them.

Quality of Experience
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica 2/3: Sandoval Lake & Canopy Walkway
Inkaterra Reserva Amazonica 2/3: Sandoval Lake & Canopy Walkway
Tambopata

I'm only going to do one review for the three days we were here, because the excursions were in a different order from this itinerary. We really enjoyed all of the activities though. There was a decent amount of physical activity but nothing too strenuous, and we saw some great wildlife over the course of the three days. We had the same guide each day, and he was was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Sep 23, 2024

Hi Allyson 🌟

Thank you so much for taking the time to leave your review; we truly appreciate it. I’m glad to hear that your overall experience in Peru was amazing, and that you took home some unforgettable memories. We’re noting all your feedback and will be sharing it with our partners as well, with the goal of continuously improving!

Thanks again for trusting us, and we wish you the best on your future journeys!
Anne 🦙☀️

Beautiful Portugal
Portugal | Sep 11 - Sep 15, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Sep 22, 2024

Having spent time in many European countries, Portugal did not disappoint! I wish our trip would have allowed us to stay in Porto a bit longer to experience more of the city and it's fabulous views! However, we felt the eBike tour hit a good many of those spots in a short amount of time. Lisbon was also fantastic! I loved that our hotel was right in the city centre and in the middle of everything! We enjoyed be able to walk everywhere. Paulo was an awesome guide for our day trip out of the city! We enjoyed the sites and his knowledge of everything. So glad we had him as our guide!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 27, 2024

Hi Jennifer, thank you so much for your kind words and wonderful review🥹
It's amazing to hear you had a wonderful time in Portugal! I will pass your words on to our local guides and team who will be so thrilled to hear your feedback! It was a real pleasure working with you and I hope we will be in touch for your future adventure to Portugal. Thank you for choosing the Espíritu Travel family. All the best, Marina 🥰

Wonderful Trip!
Egypt | Aug 29 - Sep 5, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Sep 22, 2024
We had aa wonderful trip to Egypt! From the moment we arrived to the time we left, we were in very good hands. The local team took very good care of us in each city. Our accommodations were great, including the Nile cruise. Two things I would do differently: I would make the journey when the temperature are A LOT cooler! We would have enjoyed seeing all of the temples and the pyramids more if we were sweating. :) And I would likely not do just a day trip to Alexandria. It was a 6+ hour round... Read more

We had aa wonderful trip to Egypt! From the moment we arrived to the time we left, we were in very good hands. The local team took very good care of us in each city. Our accommodations were great, including the Nile cruise. Two things I would do differently: I would make the journey when the temperature are A LOT cooler! We would have enjoyed seeing all of the temples and the pyramids more if we were sweating. :) And I would likely not do just a day trip to Alexandria. It was a 6+ hour round trip ride just to see a couple of things and not even go "into" anything. But overall, we were very pleased with the itinerary!

Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Sep 23, 2024

Hello Jennifer;
Thank you so much for your wonderful review! We're thrilled to hear that you had a great trip to Egypt and that our team took such good care of you. We appreciate your feedback about the timing of your visit and the day trip to Alexandria. We'll certainly take your suggestions into account to enhance our future trips. We hope to welcome you back for another adventure, perhaps during cooler months!
Shukran

Amazing, Amazing, Amazing.
Kenya | Aug 19 - Aug 28, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Sep 22, 2024
Our trip to Kenya was awesome! The combination of great weather, amazing wildlife, gorgeous scenery, and friendly people made it one of our top trips. Our guide, Eric, was fantastic! The three reserves/National Parks we visited were the perfect combination to see different wildlife and environments. Our stay with the Masai Mara tribe was great and a very different experience! The Hot Air balloon ride at sunrise was beautiful. I know wildlife sightings can't be controlled but we barely saw... Read more

Our trip to Kenya was awesome! The combination of great weather, amazing wildlife, gorgeous scenery, and friendly people made it one of our top trips. Our guide, Eric, was fantastic! The three reserves/National Parks we visited were the perfect combination to see different wildlife and environments. Our stay with the Masai Mara tribe was great and a very different experience! The Hot Air balloon ride at sunrise was beautiful. I know wildlife sightings can't be controlled but we barely saw anything. I likely would have passed on the ride having known that on the front end. A very enjoyable and ll of our accommodations were spot-on. We especially enjoyed the Mara Kimana Camp. Beautiful! However, the road leading to the camp is awful! They really need to improve that road.
Overall, we had a very enjoyable experience and we would definitely recommend this kind of trip/itinerary to our family and friends!

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Oct 09, 2024
Hi Jennifer, Wow, it sounds like your trip was incredible! I’m so glad you had such a fantastic experience with the wildlife, scenery, and the Maasai Mara tribe. Eric is one of our great guides and we’ll pass on the good message to him, and the hot air balloon ride at sunrise must have been breathtaking, even if the wildlife sightings were a bit sparse. I appreciate your feedback about the accommodations and the road to Mara Kimana Camp—it’s great to know where the highlights are and what... Read more

Hi Jennifer,

Wow, it sounds like your trip was incredible! I’m so glad you had such a fantastic experience with the wildlife, scenery, and the Maasai Mara tribe. Eric is one of our great guides and we’ll pass on the good message to him, and the hot air balloon ride at sunrise must have been breathtaking, even if the wildlife sightings were a bit sparse.

I appreciate your feedback about the accommodations and the road to Mara Kimana Camp—it’s great to know where the highlights are and what could be improved. Your recommendation means a lot, and we’ll definitely keep this in mind for future travel plans. Thanks for sharing your experience!

Warm regards,
Joseph

We are so grateful to Margaux for her guidanc...
Switzerland | Sep 7 - Sep 15, 2024

Marion
Marion W.
Atlanta, GA | Reviewed on Sep 22, 2024
We are so grateful to Margaux for her guidance in planning an eight-day trip to Switzerland. We were able to experience the amazing beauty of the Alps, the awesome technology of train and gondola travel in the country, and to stay in unique accommodations.
Our highlights were in Lucerne (Mt. Pilatus), the mountains accessible from Interlaken (Schilthorn and Grimmelwald, The First, and Zermatt (Matterhorn).
We encountered no problems with reservations for hotels and tickets for ... Read more

We are so grateful to Margaux for her guidance in planning an eight-day trip to Switzerland. We were able to experience the amazing beauty of the Alps, the awesome technology of train and gondola travel in the country, and to stay in unique accommodations.
Our highlights were in Lucerne (Mt. Pilatus), the mountains accessible from Interlaken (Schilthorn and Grimmelwald, The First, and Zermatt (Matterhorn).

We encountered no problems with reservations for hotels and tickets for special events. All in all a wonderful experience for us.
This is our second trip with KimKim and we highly recommend their services to our friends/family.

Hotel Reviews
Tralala Hotel Montreux
Montreux

I was so glad that the Tralala was located in an area of town that was no central . A bit of a hike from the train station but worth it. There were no food services in the hotel other than breakfast which was mediocre compared to other hotels that we stayed in .

Authenticity & Character
Hotel theme was related to the jazz festival.
Location
Staff
Some of the staff seemed tired and at the end of the season. Not so helpful
Cleanliness & Comfort
There were not enough electrical outlets in the room (only one).
Hotel Capricorn
Zermatt

We had a nice balcony on our room and a view of the town below. Lovely breakfast (all of the cheese options were labeled!)

Authenticity & Character
I appreciated that they offered self serve coffee (24 hour a day) and self service access to beer/wine/beverages on the honor system.
Location
Location is good. Close enough to train station but not in the most central part of town which is packed with tourist!
Staff
Cleanliness & Comfort
Boutique Hotel Bellevue Interlaken
Interlaken-WEST

They kindly brought a special breakfast my husband on his birthday! Great view of Jungfrau mountain and of the river from our room. Very nice accomodations.

Authenticity & Character
Location
ON the river, close to both train stations (Interlaken West and Oust).
Staff
Cleanliness & Comfort
Hotel Anker Luzern
Luzern

Very good receptionists who cheerfully assisted in our questions. Restaurant/bar area were creative and cozy. Breakfasts great.

Authenticity & Character
Historically interesting building.
Location
accessible to train station,
Staff
very pleasant and enthusiastic about their property
Cleanliness & Comfort
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Switzerland

Great to have this but never needed it.

Entrance tickets to Chillon Castle (INCLUDED in your Swiss Travel Pass)
Entrance tickets to Chillon Castle (INCLUDED in your Swiss Travel Pass)
Switzerland

This is worth a visit in the area, A significant historical site.

Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

We totally enjoyed this experience. We are very grateful to have Priority boarding as the early morning trains were full.

Quality of Experience
Transport
Self-guided trip to Grindelwald
Self-guided trip to Grindelwald
Interlaken

From Grindelwald we accessed THE FIRST and the many options to descend from this amazing site. We also accessed a gondola from Grindelwald to Minnlichin and then to Wengen before return to Lauterbrunnen. As Margaux advised to us, one has to decide what to do as there are SO MANY options.

Quality of Experience
Transport
At leisure : Lauterbrunnen
At leisure : Lauterbrunnen
Switzerland

There are so many things to do in the area of Lauderbrunnen. I regret that we just ran our of time to see the falls in the village.

Quality of Experience
Transport
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Switzerland

we did not do the Mount Rigi experience as the Mt Pilatus trip was advised by locals in the hotel. The Mr Pilatus trip was fantastic.

Lindt Home of Chocolate (entrance tickets with audioguides)
Lindt Home of Chocolate (entrance tickets with audioguides)
Zürich

The tour was very interesting in describing the history of making chocolate in Switzerland. Left with more chocolate than I needed.

Quality of Experience
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

I can't imagine this trip without the Swiss Pass. So easy to make decisions on where to go and when.

Quality of Experience
Transport
Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Sep 27, 2024

Bonjour Marion and Robert,
Thank you very much for your detailed feedback. It was a pleasure organizing your trip.

I'm delighted you enjoyed the Swiss trains and cable cars, as well as the majestic views of the Alps scenery and our beautiful mountains!
Thanks again for your trust in Kimkim and our local team.

I wish you all the best in your future travels,
Margaux

One year ago this week our family was on a fa...
Italy | Sep 20 - Sep 30, 2023

Wendy
Wendy D.
Murrysville, PA | Reviewed on Sep 22, 2024
One year ago this week our family was on a fabulous vacation in Italy. Our incredible specialist Irene worked to plan our “Food and Wine Tour” according to the places we wanted to see and things we wanted to do. Our accommodations were beautiful, our drivers and tour guides were so friendly and the private activities she arranged were amazing. Some of the most memorable being a private wine tasting at a family winery held at their dining room table with “mom” preparing lunch and the family... Read more

One year ago this week our family was on a fabulous vacation in Italy. Our incredible specialist Irene worked to plan our “Food and Wine Tour” according to the places we wanted to see and things we wanted to do. Our accommodations were beautiful, our drivers and tour guides were so friendly and the private activities she arranged were amazing. Some of the most memorable being a private wine tasting at a family winery held at their dining room table with “mom” preparing lunch and the family eating with us, a private cooking class in a renovated barn in the middle of nowhere in Tuscany and eating with the chef, and a private boat cruise complete with lunch down the coast of Cinque Terre and snorkeling in the Ligurian sea. We enjoyed every moment and hope to go back to see all of the places we did not get to experience and will definitely use KimKim and request Irene. We truly had a trip of a lifetime.

Hotel Reviews
Agriturismo Mormoraia
San Gimignano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suite Hotel Nettuno Sestri Levante
Sestri Levante GE
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa

Customs Tours Are Not Only For The RIch
Morocco | Sep 16 - Sep 21, 2024

J
Jan N.
Newark, NJ | Reviewed on Sep 22, 2024
I have never booked a personalized trip before, figuring it was way to expensive and out of reach. But when my husband and I decided to go to Morocco we had very little time and there was so much we wanted to see. I decided to investigate custom travel to aid in our transfers from place to place and help us determine the best places to go. We could not be more happy with the service we received. Not only was it affordable, the booking specialists who helped us design our trip listened... Read more

I have never booked a personalized trip before, figuring it was way to expensive and out of reach. But when my husband and I decided to go to Morocco we had very little time and there was so much we wanted to see. I decided to investigate custom travel to aid in our transfers from place to place and help us determine the best places to go. We could not be more happy with the service we received. Not only was it affordable, the booking specialists who helped us design our trip listened carefully to how we like to travel, what are preferences are and what types of things we like to do and see. The communication with both Saïd and Mohamed planning the details to get it just right was both seamless and easy. Our driver/guide, Karim, spoke very good english and drove us to each location, explaining each of the sites while also offering us the time we wanted to explore on our own. He was flexible when we got spirited away and accommodated all of our wishes. We had a different local guide in Fes, Sharif, which is essential if you want to visit the huge Medina there. His english was superb and he showed us places we'd have never discovered on our own while also educating us on the history of the old town. KimKim Travel works with local, native guides who can give you a far greater understanding of a place than you could ever discover on your own. I highly recommend trying out a custom tour - you will be glad you did!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 23, 2024
Hi Jan, Thank you for sharing your wonderful experience with us! We’re glad to hear that your first personalized trip exceeded your expectations. It’s fantastic that you found the process affordable and we were able to tailor your trip to your preferences. We’re glad Karim was a great driver and guide, providing insights and allowing you the flexibility to explore at your own pace. It’s also great to hear that Sharif enhanced your visit to Fes with his local knowledge and expertise. We take... Read more

Hi Jan,

Thank you for sharing your wonderful experience with us! We’re glad to hear that your first personalized trip exceeded your expectations. It’s fantastic that you found the process affordable and we were able to tailor your trip to your preferences.

We’re glad Karim was a great driver and guide, providing insights and allowing you the flexibility to explore at your own pace. It’s also great to hear that Sharif enhanced your visit to Fes with his local knowledge and expertise. We take pride in working with local guides who can offer unique perspectives and enrich your travel experience.

Thank you for recommending custom tours with us! We hope to welcome you back on your next adventure.

Safe travels!
Mohamed

Ten days in Italy
Italy | Sep 5 - Sep 14, 2024

Sam
Sam H.
Richmond, VA | Reviewed on Sep 22, 2024
Our trip was planned and meticulously arranged by Kim Kim. From the initial interview to the final day of travel every detail was covered. Our accommodations were comfortable, clean and relaxing. Our accommodations in Florence were surrounded by the local residents and community. The semi-private tours were the highlight of our trip. From wineries, walking tours and the Vatican City we were met with knowledgeable guides and insights. With the use of WhatsApp, we were able to remain connected... Read more

Our trip was planned and meticulously arranged by Kim Kim. From the initial interview to the final day of travel every detail was covered. Our accommodations were comfortable, clean and relaxing. Our accommodations in Florence were surrounded by the local residents and community. The semi-private tours were the highlight of our trip. From wineries, walking tours and the Vatican City we were met with knowledgeable guides and insights. With the use of WhatsApp, we were able to remain connected to the travel team for the duration of our trip. Overall, we would highly recommend booking your next trip with KimKim.

Hotel Reviews
Hotel Modigliani
Roma

They have a restaurant on site that offers a simple menu for dinner. This was especially helpful after long days in Rome. The view from our balcony was a great way to enjoy some downtime in the afternoons. Pantheon and Colosseum were a 20-25 minute walk. Vatican City is about 45 minute walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

Front desk staff were amazing! They were able to easily respond to questions and provide helpful insight to the area.

Authenticity & Character
Location
St. marks Basilica is about a 30 minute walk from hotel.
Staff
Cleanliness & Comfort
Ottantotto Hotel Florence
Florence

Beautiful, relaxing and peaceful location. We enjoyed being able to easily walk to all that Florence has to offer! Being nestled in the local community was an added bonus!

Authenticity & Character
Overlooking the interior garden was so beautiful and peaceful.
Location
Local community
Cleanliness & Comfort
Activity Reviews
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Our group of 6 was the perfect group. We enjoyed great conversations, excellent wine and food!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
This tour was a 45-60 minute taxi ride from our accommodations. Otherwise, it was perfect!
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

This was our only tour that was in a larger group. They provided ear buds to be able to hear the tour guide. Our guide was knowledgeable, informed and funny! Her information was helpful to understanding the history of the city. This tour group was around 20-25 people. When compared to other tours , I would recommend the smaller group if possible.

Quality of Experience
Some of the group members were not willing to follow instructions.
Guides, Drivers and Staff
Our guide was knowledgeable and funny!
Early Morning Vatican Tour
Early Morning Vatican Tour
Rome

The early start allowed us to fully enjoy our time in the Vatican City with feeling rushed. Our semi private tour consisted of a group of six. Our guide was funny and interesting . Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Our small group of 6 was the perfect way to tour the Colosseum. We were able to access multiple areas that were not accessible to the huge crowds. Tour guide was knowledgeable and easy to understand.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence

Our group of 8 enjoyed a wonderful day of food, wine and new friends! Highly recommend this tour. We were able to enjoy a full day in Tuscany with a small group. Our guide was very knowledgeable and friendly.

Quality of Experience
Food
A wonderful lunch was served with more amazing wine!
Guides, Drivers and Staff
Transport
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

Our semi private tour was comprised of 6 people. Our guide was knowledgeable and provided insights on the city. Especially, how to easily escape the crowds! Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Irene Lappa

Made it easy!
Indonesia | Jul 27 - Aug 6, 2024

A
Allen L.
Dallas, TX | Reviewed on Sep 22, 2024
Ana made a last-minute trip to Indonesia easy, comfortable, and incredible. She paired me with great drivers (Satria and Oka) and local guides (Like Duy at Prambanan and Bayu at Bromo) and was always just a WhatsApp message away when I had questions on the trip! I would definitely book with Ana again! Read more

Ana made a last-minute trip to Indonesia easy, comfortable, and incredible. She paired me with great drivers (Satria and Oka) and local guides (Like Duy at Prambanan and Bayu at Bromo) and was always just a WhatsApp message away when I had questions on the trip! I would definitely book with Ana again!

Hotel Reviews
Adi Assri Beach Resort & Spa - CHSE Certified
Pemuteran, Bali
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Margo Utomo

Stayed at Minak Jinggo not, Margo Utomo

Authenticity & Character
Location
Didn’t seem to be much nearby
Staff
Very accommodating
Cleanliness & Comfort
Room had ants from a leftover honey-covered saucer. Bathroom had seen better days
Whiz Capsule Hotel Bromo
Location
Close too the mountain is nice, but on a steep hill not close to anything so I felt trapped in the afternoon
Staff
Cleanliness & Comfort
Bathrooms and capsules were dirty. The first two capsules seemed like they hadn’t been cleaned between guests
Artotel Yogyakarta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Sep 23, 2024

Hello dear Allen,

Thank you so much for your review!

I am happy to hear that you've had a wonderful time in Indonesia and hope to welcome you again to this part of the world!

I will also pass your compliments to the drivers and the guides.

All the best,
Ana

Best girls trip to Greece!!!!! Angela is amazing!!
Greece | Sep 7 - Sep 17, 2024

Rachel
Rachel D.
Lansdale, PA | Reviewed on Sep 22, 2024
Wow what a trip! This was definitely the trip of a lifetime and Angela made that happen. KimKim has been a godsend planning for a group of 6 people. We had a slight hiccup when we arrived late to our Athens apartment and the place hadn't been cleaned. I messaged Angela and she got back to me right away (it was like 11pm) and fixed the issue by the time we had gone out for a drink and came back. We were all very impressed! I would say the best part about KimKim was all of the transportation... Read more

Wow what a trip! This was definitely the trip of a lifetime and Angela made that happen. KimKim has been a godsend planning for a group of 6 people. We had a slight hiccup when we arrived late to our Athens apartment and the place hadn't been cleaned. I messaged Angela and she got back to me right away (it was like 11pm) and fixed the issue by the time we had gone out for a drink and came back. We were all very impressed!

I would say the best part about KimKim was all of the transportation that was set up for us and all of the drivers we had. Our shuttles were ALWAYS on time and the drivers were always upbeat and SO sweet. George, Dimitris, Nikos, all amazing!!!!!! They deserve raises.

Also, every one of our tour guides were the best as well!! We all could not stop raving about every guide we had, professional and you could tell they truly enjoyed what they did, we were very very impressed.

Accommodations were beautiful!!!! The one thing I would maybe suggest is just warning people how many steps there are to get to each villa. Honestly wasn't an issue for us, and getting the most amazing views was 100 percent worth it. But if someone has any issues with stairs, I would probably be good to just get a little warning (80 steps up to our Naxos villa and 160 steps down to our Santorini villa). The price you pay for insane picturesque views!!!!!

Our villa in Naxos was a all around favorite! It was the most beautiful views and an amazing private pool, absolutely incredible.

Anytime we needed Angela she was there and I really really appreciate everything she did for us. Thank you Angela!! I would recommend this to anyone and would definitely book with Kim Kim in the future!! 🤗🤗🤗

Hotel Reviews
Ifestio Villas
Santorini

Views were literally insane, it was such an amazing view. We really enjoyed our stay here. Shower situation was a bit odd, but we understood the buildings are old and not modern. Didn't affect our opinion, they were just awkward and interesting.

Authenticity & Character
Very authentic and so much character!
Location
Perfect location!!!! Just a heads up - 170 steps to get down to our villa. Not an issue for me but just wanted to let other people know!
Staff
Our housekeeper was so sweet and nice!! Also - 20/10 stars to the guys that carried our luggage up and down those steps. Thank God for them otherwise we would have been in trouble haha.
Cleanliness & Comfort
Villa Paradise Seaside Luxury
Naxos

Amazing amazing amazing! Right across from the beach and had the most amazing views. We could have laid by that pool all day every day. Also breakfast was so so so so good! 78 steps to get up to our villa just a heads up to anyone going there with bad knees or out of shape! Lol

Authenticity & Character
Location
The only reason I'm giving this 4 stars is because we did not have a car and we were no where near town. Stefanos, the man who worked at the hotel, was nice enough to drive us to the grocery store on our first day. We aren't sure what we would have done if he hadn't driven us. That would be just my one suggestion is to maybe have a plan for the next people on how to get groceries or how to go about getting dinner in town.
Staff
Three cheers to Stefanos he was lovely!
Cleanliness & Comfort
Everything was!
Four Streets Athens
Athens

Location, perfect. Layout and space, beautiful. We did have an issue with the cleaning. We arrived very late at night and our apartment hadn't been cleaned. Angela and the building management had someone come to give us fresh sheets and towels for the night and would send someone for a full cleaning the next day. No one showed up the next day. Management was so apologetic and I just think it was a one time issue, but it was really irritating. Not a fault of KimKim at all, I just want people to know. Someone did end up coming our last day and doing a clean.

Authenticity & Character
Location
Walkable to so many places!
Staff
Very nice and apologetic about no one cleaning our apartment
Cleanliness & Comfort
Following up to make sure the staff has cleaned each and every apartment
Activity Reviews
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini

Amazing amazing amazing!!!! At first we thought it looked like a lot of people to have on the boat at one time (about 16 of us). But it never felt crowded at all! One of our party got seasick and the crew was SO nice making sure she felt comfortable the whole time. The sunset was incredible and the dinner they made us was delicious. I recommend 10/10 for everyone to do this one.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
All time classic Santorini 2024
All time classic Santorini 2024
Greece

Great tour!!! 😁

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos to Mykonos Day Trip
Naxos to Mykonos Day Trip
Naxos

We loved this tour and our tour guide. Only issue was the length of the trip. Our ferry was delayed by 30 min, but I think it could have been planned a bit better. It was supposed to be a day trip to Mykonos and by the time we got there we only had 2.5 hrs to see everything. Our guide was incredible, but I would really suggest getting an early morning ferry (ours wasn't until 12:15pm and was delayed until 12:45pm) so that you have substantial time there. That was a bit disappointing. I almost feel like the tour was planned as if we were taking a high speed ferry, but we were not.

Quality of Experience
Needed an earlier ferry - only has 2.5 hrs once we got there and met up with Antonio
Guides, Drivers and Staff
Guide was AMAZING. He tried his best to give us the best tour in the shortest amount of time. I would like to do another tour with him!!!
Transport
Always amazing transportation.
Naxos Culinary Tour
Naxos Culinary Tour
Greece

We had lunch at Ms Maria's house!! We helped her cook lunch and then all ate together in her kitchen. It was very authentic and very homey - we all loved this so so much.

Quality of Experience
Guides, Drivers and Staff
Dimitris was amazing!!!!
Transport
Always amazing transportation
The Delicious Athens Food Tour
The Delicious Athens Food Tour
Greece

This was amazing! Our guide was amazing!!!! 🤩 Great food and coffee as well 😋

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide was amazing we really loved her! Only reason for 4 stars is that it is a lot of standing sometimes we just wanted to go see the acropolis and then sit down with our guide. Still an amazing educational tour, we learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 22, 2024
Yeia sou Rachel! Thank you so much for your kind words. I deeply appreciate you! Thank you so much for sharing your thoughts and valuable feedback. I'm really happy that you had a lifetime experience in Greece and we would all love to see you coming back soon! There are so many things I'd like to show you and so many people I'd like you to meet 😀 The views do come with a price - steps! 😜
It's totally worth it as long as you're in good shape and don't have mobility issues.
If any of those...
Read more

Yeia sou Rachel!

Thank you so much for your kind words. I deeply appreciate you!

Thank you so much for sharing your thoughts and valuable feedback.

I'm really happy that you had a lifetime experience in Greece and we would all love to see you coming back soon! There are so many things I'd like to show you and so many people I'd like you to meet 😀

The views do come with a price - steps! 😜
It's totally worth it as long as you're in good shape and don't have mobility issues.
If any of those are mentioned to us we always inform that the Caldera edge hotels are accessed by lots of steps so we usually recommend something else (not with such an amazing view though 🤷). It is nice if you to point that out for future guests. 🙂

Until our paths meet again, take care and safe travels!

Angela and the GA Trips team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.