Kimkim Trip Reviews

We loved Montenegro and the itinerary planned by Nikola and Antonia made it an exceptional vacation for my sisters and myself. Our guides Anna Maria, Igor and Dajan were knowledgeable and a great fit for us. They not only informed us of the rich history of the area, but also so much about modern life and culture. Milos was our driver on 3 separate occasions and was a master on the serpentine roads and great fun to talk to. Highlights of our trip were the old towns of Kotor, Budva and Cavtat, Lake Skadar, Ostrong Monastery, Lovćen National Park and Durmitor National Park. All our accommodations were wonderful. Everything went so smoothly and Nikola was communicating with us every step of the way. Thanks Kimkim for a memorable trip!

Activity Reviews

Day Trip to Cetinje & Lovćen

Kotor

The Day Trip to Cetinje & Lovćen was a mixed experience. Our guide Igor was wonderful and Lovćen was incredible, a true highlight with beautiful scenery. However, Cetinje just didn't impress us as much as we thought it would. If someone asked me, I'd say it's okay to skip it if you're short on time.

Guided Tour of Skadar Lake with a Traditional Boat Ride

Montenegro

The Guided Tour of Skadar Lake with a Traditional Boat Ride was great. The guide was nice, although not as dynamic as some of the other guides we had. We especially enjoyed the boat ride and the lovely scenery.

Jeep Tour Through Durmitor National Park

Žabljak

The Jeep Tour Through Durmitor National Park was absolutely wonderful. The park itself is beautiful, and even though it got a bit cloudy and rainy later in the day, we still had a fantastic time. Our guide Dejan was knowledgeable and we got along really well. A beautiful day in a stunning park.

I don’t think I could’ve asked for a better trip. This was an amazing trip and I enjoyed every second of it. This wasn’t only a cultural experience but also spiritual along with excitement and adventure . Priscilla did a great job helping me plan this incredible trip and Deta helped me all the way through . They were both so accommodating with all my needs and requests. The drivers and tour guides were so nice and kind and I felt very safe during the whole trip.

Aleksandra was amazing! The amount of time and effort she put into making this itinerary and trip special for me was above and beyond what I expected. She was open to making adjustments to my trip itinerary based on my interests. She had good, timely communication and was kind and cooperative throughout this entire process. Her knowledge of Ireland was very impressive as I felt the itinerary she planned for me allowed me to do so much in only 10 days time. This trip was my first solo trip and first trip outside of the country and it has been the most memorable, amazing experience for me. Thank you so much, Aleksandra!

Hotel Reviews

Dunaree Bed and Breakfast

Bunratty

My host, Penny, was incredible. She was very welcoming upon my arrival. She was kind and made sure I had everything I needed during my stay. She also had great suggestions for local restaurants to try out. The BnB was cozy and just down the road from Bunratty castle!

Authenticity & Character

Location

Just down the road from Bunratty castle!

Staff

Very kind and helpful. Offered great suggestions for seeing Bunratty and Limerick!

Cleanliness & Comfort

My room was serviced each day and my host was very welcoming.

Waterloo Lodge

Dublin

Great location! The townhomes were very clean and comfy. The staff was very nice and helpful. They even made a bag breakfast for me for an early morning flight from Dublin back to the United States.

Authenticity & Character

They were very welcoming and even provided me with a bag breakfast for my early morning flight home!

Location

Only 15 minute cab ride from the main bars/restaurants in Dublin.

Staff

Yes! There was a woman who's name I do not remember. However, she packed me a bag breakfast for my early morning flight home!

Cleanliness & Comfort

Ash Grove House

galway

One of my favorite stays on my 10 day Ireland trip. The host was so kind and made a wonderful Irish breakfast. Rooms were clean and comfortable. An ideal location in Galway as it only took me 10 minutes to walk from the Latin Quarter and Cross street!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

O'Connors Guesthouse

Faha

I was only here for one night. Minimal interaction with staff but they were welcoming upon check in. Room was clean and meet my needs. It was fun having a bar connected to the guesthouse although life music lasted until midnight.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Killarney Heights Hotel

Killarney

Great stay! Very nice hotel a couple of miles from the town center. Good breakfast in the morning although they seemed a little short staffed. Room was very nice and clean! They use a system where the room key goes in a slot to conserve energy, so make sure the switches are adjusted appropriately at night. Motion sensored so my TV and lights in the room came on during the middle of the night with movement in the hallway.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Redclyffe Guesthouse

Cork

Staff was very friendly and welcoming. My host prepared a great Irish breakfast in the morning. Solid location just a 10-15 minute walk from the downtown Cork area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dublin Private Walking Tour

Dublin

I really liked my tour guide, Mydie! She was very kind and welcoming upon my arrival to Ireland. She was willing to take pictures of me during the tour. She had great knowledge of Dublin city and was able to provide me with great recommendations for bars and restaurants to check out. I was a little bummed that we couldn't go inside Trinity college to see the Book of Kells. Mydie said the police in Ireland don't like when smaller tours or 1:1 tours go inside the Book of Kells. I wish they would let her more freely take small tours inside the college! Overall though, Mydie was awesome and I really enjoyed walking around Dublin with her for a few hours learning about the city.

Quality of Experience

Guides, Drivers and Staff

Transport

The Guinness Brewery Experience

Dublin

I had a great time touring the Guinness Storehouse! The exhibits were fun and informational. It was self guided so I felt I could take my time moving from floor to floor. The taste testing and the free pint of Guinness on the 7th floor were definitely highlights!

Quality of Experience

Guides, Drivers and Staff

Transport

Adam did a great job. He was very much on top of it. In the beginning, I wasn't quite sure when I was gonna travel and he was very nice about it, he was like "I'll just check-in, and you let me know when you're ready". And then that happened also throughout the trip. He did great.

I would love to tell you that this was my first time using Kimkim, and I definitely will use you guys again because I I loved the process of being able to customize but then also have an itinerary set when I got there so that it wasn't done for me, and I didn't have to figure it out. So I just wanna say thank you for the wonderful service you guys provided. It was just really, really nice.

Hotel Reviews

Cascade Wellness Resort

Lagos

The CascadeWellness Resort was absolutely gorgeous. It was my favorite accommodation. The rooms were really nice. I enjoyed the pool. The breakfast was magnificent, with very good options.

Authenticity & Character

Location

I loved the walking trails steps from the hotel

Staff

Cleanliness & Comfort

Lisboa Prata Boutique Hotel

Lisboa

Generally nice, clean and great in terms of location. You could walk to everything, which was really handy. I was on the third floor, and going up and down was a little bit of a hike for a day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

RVA - Porto Central Apartments

Porto

It's nice to feel entirely on your own. The apartment was also very nicely situated, right in the middle of everything so I could walk anywhere. Lovely place to stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Pena Palace & Sintra Village Half Day Trip

Lisbon

The Private Pena Palace & Sintra Village Half Day Trip was a favorite during my time in Lisbon. The architecture and history were breathtaking, and the whole experience was beautifully organized. It was a great way to escape the hustle of the city and enjoy some of Portugal's rich history.

Evening Food Walk

Lagos (Algarve)

The Evening Food Walk in the Algarve was definitely one of the highlights for me. I'm a big fan of food tours, and this one did not disappoint. It was an excellent way to taste the local cuisine and learn more about the culture. I highly recommend this activity to anyone visiting the area.

Our recent trip to India exceeded our expectations and this was primarily due to the great service and organisation by Active India. When we started to plan the holiday, Ravi was very professional, responsive, and attentive to our many questions and put in place an itinerary that worked for us in the time period we had an enabled to see a diverse range of places and sites.

Upon arrival, the entire Active India team on the ground proved to be both professional and very knowledgeable. Each destination brought us in contact with high quality local guides who added depth, culture, and warmth to our experience. A special mention to Ardish in Delhi for his fabulous insights, Sanjay in Dharamshala for his welcoming spirit, and Davindra in Varanasi, who helped us connect deeply with the spiritual essence of the city. Our guide in Agra was equally impressive, providing a rich history of the iconic Taj Mahal and beyond.

One of the true stars of our trip was our driver, Sukhjinder. Navigating through India’s famously hectic traffic with ease and skill, he kept us safe and comfortable and got us to our airports on time!

This journey was an enriching, seamless experience, and we owe it to the wonderful team at Active India. Highly recommended for anyone seeking an expertly curated and heartfelt Indian adventure.

I did the Three Passes Trek from mid-April to early May as a solo female traveler. Ngima was wonderful at planning the trip. I was impressed by how organized and communicative he was beforehand. Throughout the trip, he met me at the airport and kept tabs on all logistics to make sure things went well when flights to Lukla became delayed and when I felt slightly unwell above 16k feet. He personally guided me around Kathmandu. My trekking guide was Tashi and porter was Rabi. They were absolutely fantastic. I felt they were looking out for me at all times and incredibly respectful. We formed a little trail family. When I didn’t feel well, we changed routes to have a more leisurely trek downhill instead of tackling two more high elevation passes. This was the experience of a lifetime! 1000/10 would recommend!

We had an amazing 11 day trip to France. Audrey was an enormous help in planning our itinerary. We spent 5 nights in the Normandy Region, which enabled us to visit Lisieux, the D-Day/World War II Memorials & Beaches, Mont Saint Michel, Eteratat and Honfleur. From there we took the train to Paris and spent 5 more nights. With Audrey’s assistance we enjoyed a cruise on the Sienne and wonderful tours of the Louvre, Monet’s Garden, Versailles, the Montmarte District and even a food tour of the San Germain/Latin District. We could not have asked for a more wonderful trip to France and would highly recommend Kim Kim Tours to anyone seeking a highly memorable vacation.

Hotel Review

Grand Hotel du Luxembourg

Bayeux

Authenticity & Character

Hotel staff was very hospitable and helpful

Location

Within walking distance to everything while staying in Bayeux.

Staff

Cleanliness & Comfort

Activity Reviews

A day at the Mont Saint Michel with a small group

Bayeux

Mont Saint Michel was absolutely my favorite. I found it incredibly unique and so interesting. The guide was very good, and my husband and I both loved it.

Day excursion to Honfleur and Etretat

Bayeux

The day excursion to Honfleur and Etretat was fabulous—spectacular in every way. Our guide Rose was fantastic, making the experience even more enjoyable. I can't say enough good things about this day.

Day trip to Versaille castle, Giverny and Monet’s Garden

Paris

The day trip to Versailles castle, Giverny, and Monet’s Garden was a very nice day. It was very crowded, but that's understandable. Overall, we had a lovely day and enjoyed the sites.

Seine river cruise

Paris

The Seine river cruise booked for us was quite enjoyable. It was a nice activity and added to our overall pleasant experience in Paris.

We were fortunate to have several great guides and drivers and on one case occasion guide/driver. Plus the drivers that picked us up and delivered us to the airport.
Toru was with us the first full day and did a city tour through a very rainy, but it was fun. The next 2 days we had Yuki for a 2-day trip to Mt Fuji and Hakone. Another great trip, with many adventures. The last day in Tokyo we went to Tokyo Disney with "Tours by Locals", great guide also.
We flew to Seoul and had 2 days with Ka, she was guide & driver. A great 2 days. lots to do and good eats. Then our last day was on our own and was good to.
Overall we were very happy with our tour, guides and hotels.

Hotel Reviews

Hotel New Otani Tokyo Garden Tower

Tokyo

It was a great experience and very nice people.

Authenticity & Character

it was great

Location

beautiful grounds

Staff

All of it was great

Cleanliness & Comfort

Everything was clean and comfy

Lotte City Hotel Myeongdong

Seoul

Very nice d pleasant. With great breakfast and lunch buffet. Helpful people.

Authenticity & Character

It was a hotel.

Location

It was central

Staff

veryone was nice

Cleanliness & Comfort

Everything was clean and nice.

Hakone Kowakien Ten-yu

Hakone

We enjoyed the whole place it was great and a type of place we had never encountered before.

Authenticity & Character

From our experience it was great

Location

Interesting

Staff

everyone was very helpful and kind

Cleanliness & Comfort

clean and well appointed

Activity Reviews

Shinjuku Gyoen National Garden

Tokyo

Lovely groundsNot

Guides, Drivers and Staff

Wonderful!

Transport

Amazing

Tokyo Tower , Ueno Park, and Sumida River Cruise

Tokyo

Thoroughly great, enjoyed our time on these activities.

Quality of Experience

Awesome Just being there.

Guides, Drivers and Staff

Again, they were great. Clean

Transport

great

Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park

Tokyo

Mt Fuji was just as you see in pictures. We had clear skies and could see the top most of the time.

Quality of Experience

The guide and where we were

Guides, Drivers and Staff

Transport

always great

Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway

Japan

As in any trip you can't control weather and some other things so some things didn't work. But you have to be flexible and so do the guides. And we were and the guides were.

Quality of Experience

It was just great

Guides, Drivers and Staff

Transport

Explore Seoul Highlights

Seoul

Ka did a great job guiding us around Seoul. Lots to see and very interesting.

Quality of Experience

Ka

Guides, Drivers and Staff

She did an amazing job for us, even with some changes

Transport

Ka was driver and guide. Great job

Full Day Korean DMZ and Hongdae Shopping Street Tour

Seoul

Fun to explore

Quality of Experience

We kind of split up and guide went with granddaughter and 2 of us went off for personal adventure

Guides, Drivers and Staff

Everyone was just great

Transport

This trip exceeded all our expectations, and gave our family a collection of memories we'll keep forever! Our local specialist, Liz, was so friendly, thorough, and responsive throughout our early trip planning as well as making sure we had everything we needed just before we got on the plane. The best thing about our 2 week trip to New Zealand is we had peace of mind throughout our entire trip, knowing we were well-supported and taken care of. Every single guide, driver, hotelier and property host we met were exceptionally friendly, professional, and wonderful! We can't recommend kimkim enough for taking care of us and providing us this trip of a lifetime!

Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a bit better; also the glass bridge, the zip line and the slide were fun for the kids (and the parents:-)). In Xi'an we loved the terracotta warriers; the exhibits in the museum are fascinating. Also the cycling on the old city wall was great as was the dumpling making class in a home of a local - both for the food as well as to see how the locals live. The guide Jessica took great care of us there. Beijing has shown all the versatility of a capital - Tiananmen square and the Forbidden city, Summer palace and temples on one side, the modern architecture of the Bird's Nest stadium, the Watercube, Galaxy Soho or the 798 Art Zone on the other side. Seamless public transport, great food, real feel of the megalopolis. And the Great wall really leaves you breathless. Our Beijing guide Alice provided a lot of information on the city, country, history, culture. Great trip alltogether; lots to see, many reasons to return. Thanks to kimkim/Odynovo team for the support during the trip.

Hotel Reviews

Hampton by Hilton Zhangjiajie National Forest Park

New, large rooms, comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Xi'an Eastern House Boutique Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Plaza Beijing Wangfujing

Beijing

a bit older hotel already, but great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Family Adventure in Hong Kong

Hong Kong

It was a nice day, we loved the Victoria Peak, the tram ride, the Star ferry and the Mid level Escalator area; ideally we had bit more time in Central market and at Victoria Peak, We loved the dumpling and cream cake shops.

Quality of Experience

Guides, Drivers and Staff

Transport

Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park

Zhangjiajie

The nature at Zhangjiajie National Forest Park is fascinating, but the issue is the crowds and the noise they produce. One can't really feel the nature, a lot of tourist groups with guides with loud loudspeakers.

Quality of Experience

not taking the guests to the areas where all the crowds go. Select less visited paths if possible.

Guides, Drivers and Staff

Better prepare the traveller to know what to expect in terms of crowds, as we would have changed the itinerary if we had more information.

Transport

Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal

Hong Kong

It was very interesting to go for dim sum to a place where locals go.

Quality of Experience

Guides, Drivers and Staff

Transport

Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain

Zhangjiajie

The Grand Canyon was better than the Great Forest Park - less crowded though busy. Walk in the Great canyon gorge was feeling more natural, and also the glass bridge, zip line and slide were fun for family, though very arranged. We missed the timing to catch the cable car to Tianmen mountain - here better time management through the day by the guide would be expected. If the crowds on Tianmen mountaing were as they were the day before in National forest park, then we would not like the experience. We suggest kimkim clarifies the guest preferences when planning for visiting nature parks so expectations are clear.

Quality of Experience

Guides, Drivers and Staff

better time management,

Transport

Visit the Museum of Qin Terra-cotta Warriors and Horses

Xi'an

Really fascinating exhibition - both the warriors as well as chariots - both halls as well as the area around.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit a Local Family and Learn to Cook Homemade Dishes

Xi'an

We really liked going to a home of a local person to see how people live. We liked the class and the lady preparing the good but have not really had time to work the whole preparation adn cooking process. ideally a longer cooking course is organized so some other meals could be prepared too.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day City Tour with South Gate Old City Wall

Xi'an

Really impressive city wall and a nice bike ride around it. Fascinating to see girls and ladies taking photos in the old traditional costumes. As we went for a Tang dinasty show, we did not have time for a Shanxi museum.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Muslim Quarter & Enjoy a Shadow Puppet Show

Xi'an

Really nice to walk the Muslim quarter with all the food stalls and to see the puppet show. Having bit more time for trying food would be great.

Quality of Experience

Guides, Drivers and Staff

Transport

Beijing Highlights and Hutong Culture

Beijing

The Forbidden city and the Tiananmen square are fascinating. Thanks to our guide Alice for getting us into the square really fast. Visit to hutong with small rishaw tour and a local food in one of the hutong dumpling places was great.

Food

Guides, Drivers and Staff

Transport

Full Day Great Wall and Olympic Park Tour

Beijing

The Wall is great and a must see. We went to Juyongguan area of the wall as the traffic to Mutianye was very heavy due to public holiday; this was a bit closer and less busy. The guide and the agency were very flexible to move the trip for a day due to some health issues on our side, which we appreciated.

Quality of Experience

Guides, Drivers and Staff

Transport

I found the trip atleast 2.5-3X more expensive when I starting comparing with Trip Advisor and other similar sites; and hotel direct sites. While I appreciate the convenience of using kimkim, I will think more than twice before I go with kimkim again. Thank you

Hotel Reviews

Jaya Suite Machu Picchu

Aguas Calientes, Machu Picchu

Great location - close to Bus Stop to MaPi, Train Station, restaurants etc

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sonesta Hotel Cusco

Cusco

Excellent on all counts

Authenticity & Character

Location

Can walk to Cusco Main Square, Sun Temple .....

Staff

Cleanliness & Comfort

Holiday Inn Lima Airport

Lima

Great location, service and location if you are looking to get in and out of Lima airport. Great breakfast buffet, excellent staff.......

Authenticity & Character

Location

Next to airport. Free shuttle to airport

Staff

Cleanliness & Comfort

Inkaterra Hacienda Concepcion

Puerto Maldonado

The cabins were excellent - great views, great food, staff and property. Very privileged stay there.

Authenticity & Character

Location

Location is in an old plantation, so you get to see palm and other plantation crops. OK if you are ok traveling up and down the Madre Dios River in a 'motorized canoe'

Staff

Cleanliness & Comfort

Activity Reviews

Flight to {{end_location}}: Inkaterra Hacienda Concepcion 1/3 (HIH)

Peru

on time

Inkaterra Hacienda Concepcion 3/3: Flight to {{end_location}}

Peru

On time

Transfer to a Restaurant & San Francisco Catacombs

Lima Int. Airport (LIM)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town

Peru

Quality of Experience

Food

Veg / vegan food is lacking

Guides, Drivers and Staff

Transport

Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)

Peru

Simply excellent. The guide was EXCELLENT> Highly recommend the tour and the guide

Quality of Experience

Guides, Drivers and Staff

Transport

Self guided Trek to Huaynapicchu

Peru

Didnt do the HuaynaPicchu leg coz its extremely steep - almost a straight wall up

Our family trip to Peru was truly amazing! After 40 years, I finally returned to show my family my mother's roots, and the experience did not disappoint.

We spent most of our time in Cusco, where we met our wonderful guide, Guido. He walked with us, talked with us, laughed with us, and showed us the sites, the streets, and the community. We truly learned so much about the people and culture of Cusco ad Peru. We visited Moray and the Las Salinas de Maras - impressive, natural sites.

We visited Machu Picchu twice, completing both Circuit One and Two, and the weather couldn't have been more perfect. Aguas Calientes was phenomenal. Our hotel, literally right on the river, had a balcony that allowed me to fall asleep to the most beautiful sounds of the water.

We also got to see Rainbow Mountain at Palcoyo which was absolutely breathtaking. The unexpected beauty of that area felt untouched, yet there were still plenty of comforts. The cuisine throughout our trip was amazing, and the transportation was phenomenal. Our guide, Guido, truly made the trip spectacular.

Later, we visited Lima and had the opportunity to go on a food tour with David, who was absolutely charming and phenomenal. Not only was the food delicious and plentiful, but he also walked us through Barranco and showed us some beautiful sites. The people of Peru are kind, friendly and hard working. It was the perfect trip!

Hotel Reviews

Hatun Inti Boutique Machupicchu

Machu Picchu

Loved!

Authenticity & Character

Right o the river -

Location

Center of town

Staff

Cleanliness & Comfort

Very clean and we received welcome pastries!!

Innside Lima Miraflores by Melia Hotels International

Miraflores

Hotel was in a great location Had a pool, restaurant and rooftop bar.

Authenticity & Character

Modern Hotel

Location

Miraflores -

Staff

Very friendly

Cleanliness & Comfort

squeaky clean and it smell so so good

La Casona de Yucay

Cusco

Very pretty - rooms where nice size. Restaurant on site was not great. Limited menu and quality not great.

Authenticity & Character

very pretty and mountain views were phenomenal

Location

It was in a quiet area but not much around to see or do - taki was needed to town or to other restaurants

Staff

Attentive

Cleanliness & Comfort

Abittare Hotels

Cusco

The rooms were on the smaller size. No ventilation in bathroom and no sound proofing - you could hear every sound and every conversation.

Authenticity & Character

Location

Great location

Staff

Responsive but not very friendly at the front desk -

Cleanliness & Comfort

very clean

Activity Reviews

Lunch at Unu

Sacred Valley

Location was beautiful! Restaurant was nice and staff super friendly. Food was ok - cold and nothing to write about.

Quality of Experience

Food

Not great -

Guides, Drivers and Staff

Guide - Guido was awesome.

Transport

Driver was amazing! Irlin

Walking Food Tour in Barranco (Group tour)

Lima

David made the tour memorable and he made sure we were all comfortable

Quality of Experience

Love it

Food

So, so good and so much of it!

Guides, Drivers and Staff

Guide - David was amazing

Transport

Walking tour

Afternoon Exploration of Machu Picchu

Aguas Calientes/ Machu Picchu

This was amazing! We had perfect weather. Llamas walking around- it is amazing and so well maintained.

Quality of Experience

AMAZING

Guides, Drivers and Staff

Guide - Guido was so knowledgeable

Transport

It was easy to take the train and bus -

Moray circular terraces and soft hike to Maras salt mines

Peru

Lovely sites - natural

Quality of Experience

Guides, Drivers and Staff

GUIDO was amazing - our guide and the driver Irlin was frindly and so helpful

Transport

The driver, Irlin, was on time and always friendly.

Hike to Palcoyo Rainbow Mountain (Private tour)

Cusco

Amazing - we had the perfect day and great weather

Quality of Experience

Breath taking

Food

We had a picnic - food and location were great !

Guides, Drivers and Staff

Guide -Guido was so fun! and patient

Transport

Irlin was a rock start! Hard drive but he made it easy

Chinchero Village & its archaeological park

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Sacsayhuaman & Cusco Guided

Cusco

We loved the walk and nature -

Quality of Experience

Perfect

Guides, Drivers and Staff

Guido is so knowledgeable and friendly

Transport

Perfect! Irlin was always available and on time

Morning visit of Ollantaytambo

Peru

Lots of walking but worth it!

Quality of Experience

Guides, Drivers and Staff

Transport

Second visit to Machu Picchu and Hike to its viewpoints

Aguas Calientes/ Machu Picchu

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting Lima Historic Centre

Lima

This tour was ok. We spend lots of times in and out of restaurants looking at the architecture - which was redundant and very weird Twice the restaurant told us to be quiet and we could not talk. It felt intrusive and unwelcome. We did not see many of the sites we were told we were going to see.

Quality of Experience

Make sure to ask what sites will be visited and get confirmation.

Guides, Drivers and Staff

The guide was nice but off topic and it was hard to follow -

Transport

Driver was punctual

We had a wonderful time in South Korea. Our guides Sophia, Luke and Clover were great.

Hotel Reviews

Lavalse Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lotte City Hotel Myeongdong

Seoul

Nice location and great breakfast.

Authenticity & Character

Location

Very close to restaurants and shopping.

Staff

Cleanliness & Comfort

Shilla Stay Jeju

Great location. Nice breakfast and room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pension Gyeongju Hanokstay Darak 경주 한옥스테이 다락

Great location. Cozy room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Gyeongju National Museum and Tumuli Park Tour with Night View

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Transport

Spring Colors: Garden of Morning Calm and Nami Island

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Korean DMZ and Hongdae Shopping Street Tour

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Bulguksa and Seokguram Grotto Tour

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Gyeongbokgung Hanbok Dressing & Namsan Tower

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Women Diver Museum, Sunrise Peak, and Seongeup Village Tour

Jeju Island

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Mt. Hallasan, Tea Plantation and Spirited Garden Tour

Jeju Island

Quality of Experience

Guides, Drivers and Staff

Transport

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience

Seoul

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Haedong Yonggungsa, Haewundae Beach and Traditional Market Tour

Busan

Quality of Experience

Guides, Drivers and Staff

Transport

Gamcheon Cultural Village, Songdo Sky Walk and Jagalchi Fishery Market Tour

Busan

Quality of Experience

Guides, Drivers and Staff

Transport

We've been planning our honeymoon since 2020, but due to COVID, family obligations, and life in general, we had to keep postponing. It was worth the wait. Marisa has been absolutely WONDERFUL over these past five years. She helped my husband plan an incredible honeymoon across Portugal, with the perfect balance of guided tours and leisurely, self-guided experiences.

The Across Portugal team added thoughtful personal touches throughout our trip, making us feel extra special from start to finish. The experiences, accommodations, and dining recommendations were exceptional. Marisa also did a fantastic job helping us avoid what I call “TikTok traps”—overcrowded, overly touristy spots. We love to immerse ourselves in local culture, and Marisa delivered exactly that.

Our 13-day journey took us through Lisbon, Porto, the Douro Valley, Évora, the Algarve, and ended in Cascais. Every partner we met was knowledgeable, friendly, and engaging. Highlights included private walking tours with locals and a tuk-tuk ride that offered a unique perspective on the cities. Claudia in Lisbon was outstanding—her knowledge of the city’s history was impressive, and she made the tour fun with interesting facts beyond the typical tourist script. She also gave us great pub and bar recommendations. Sandra, our tuk-tuk driver, was warm and informative while also giving us time to soak in the sights. She even surprised us with Pastéis de Nata in Belém! Ana in Porto was another standout—her insight into the history of Porto’s churches and local food scene was top-notch.

This was our first time using a travel agency, and we’re so glad we did. Even when things didn’t go as planned—like getting food poisoning from late-night McDonald’s (avoid the garlic aioli), car trouble, and the Spain/Portugal blackout—the Across Portugal team went above and beyond. Raphael, our amazing and considerate driver, was with us the day I got sick. He immediately contacted Carlos from the team, who helped with medication recommendations. Raphael also kept my husband company and had lunch with him while I recovered—something we really appreciated.

As for the car issue... well, the team knows how that went! Honestly, without their support and Ivo stepping in, our honeymoon might have ended very differently (only kind of kidding!).

In short, the Across Portugal team is genuinely invested in their clients’ experiences. From the moment we landed, they were in constant communication, sending daily updates and plans. My husband especially appreciated the reminder texts! Their flexibility, experience, and dedication allowed us to fully enjoy our trip without stress. We're already talking about our next adventure—this time, we want to include a football match! Go Sporting! (Just don’t tell Ivo.)

A huge obrigada to Marisa (the queen of planning a honeymoon for five years!), João, Pedro, Diana, Raphael (best driver ever), Ivo (our hero), Claudia and Ana (our amazing walking tour guides), Pedro (our cooking class chef), and anyone else we may be forgetting. You made our dream trip come true!

Hotel Reviews

Heritage Avenida Liberdade

Lisboa

This hotel was charming and quaint—perfect for our honeymoon! As a thoughtful gesture, they gifted us a bottle of port wine to celebrate, and even refilled it two days before our checkout. The room was spotless, the bed was very comfortable, and we had a spectacular view of the city. The location was excellent—around the corner was a yellow tram and it is also just a short walk to Lisboa Rossio and many other attractions. On our first day, we strolled around Lisbon and, without realizing it, passed by several landmarks we would later explore more deeply on our walking tour the next day. A wonderful start to our stay in the city!

Authenticity & Character

I loved the "boutique" feel of the lobby, with their personal touches. It was beautifully decorated!

Location

The hotel was centralized and allowed us to easily walk to attractions and restaurants!

Staff

Very helpful and friendly!

Cleanliness & Comfort

Maison Albar - Le Monumental Palace

Porto

This was one of the nicer hotels we stayed at with five star staff. Their breakfast was delicious with plenty of choices with the option to order from the menu. It is centrally located, with quick 5-10 minute walks to restaurants and sites. It was extremely clean, with a very comfortable bed. The hotel also gifted us with sparkling wine, strawberries, grapes, chocolate and a traditional Portuguese treat for our honeymoon. Each night we received a little "happy" that was tied to Portuguese culture. For example, we were there the night before Freedom Day where they left us a red carnation. Highly recommend this hotel!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Octant Douro

Douro

This hotel is perfect for that "getaway" feeling due to it's location. The hotel is equipped with services in case you forget items (i.e., straighter, anti-wrinkle spray, books, stroller, etc.). The view of the Douro River from our bedroom window was spectacular and the drive to the resort was beautiful. Due to it's location and the winding roads, we had to drive ~30+ minutes to our experiences, which means vineyard hopping was out of the picture. We did not mind the drive, but something to keep in mind! Due to the hotel being built on a hill, the layout of the hotel is atypical - which gives it a fun feel. They have two beautiful infinity pools, one outdoor and one indoor. Their spa services looked amazing. Although we do not have kids, the hotel seemed to be very kid friendly with a kids playroom located near one of the restaurants. They have two restaurants on location, one of them holding a Michelin star. I'm a big foodie and love trying Michelin star restaurants. My husband and I both ordered the tasting menu. They seemed understaffed, which made the service slow. We recommend saving your money and eating at the "casual" restaurant or eating a la carte. Not worth $350 euros in our opinion.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Convento do Espinheiro, Historic Hotel & Spa

Evora

This was one of the coolest hotels we stayed at. An old convent converted into a hotel and spa! This hotel was absolutely beautiful inside and out. It was brimming with history and authenticity. There was a beautiful church connected to the hotel. They did a wonderful job restoring the convent. We enjoyed the location of the hotel and it was only a (true) 10-minute drive into Evora. The breakfast was absolutely delicious! Highly recommend staying here!

Authenticity & Character

If I could give them 10 stars, I would!

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Very nice resort! Staff was very nice and did everything to accommodate us. We arrived on the day of the nationwide power outage actually and the staff did everything they could to make sure our trip wasn't impacted. The hotel had couple of restaurants that made sure the guests were taken care of. The cliffs right outside the hotel were amazing and a great walk at sunset.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cascais Miragem

Cascais

Amazing hotel in a perfect spot in Cascais. Easily walkable. Staff was excellent and the rooms were nice. The bar in the hotel was very nice as well and the breakfast was just as good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings

Lisbon

We absolutely LOVED the walking tours. Our guide was Claudia, a native of Lisbon. The walking tours are such a great way to see the city with the added bonus of learning about the city. We had accidentally seen the areas she was going to take us to the day before, and Claudia did a great job meeting our requests. We asked her to show us her favorite spots as a local. One of our first stops was to taste some ginjinha - absolutely delicious! Unfortunately, it started to rain during our tour so we had to seek cover for part of the tour. At the end of the tour she typed in my notes app her favorite places to shop, favorite sites and bars (things we had asked during our tour). Our tour ended with a short wine, port and cheese tasting!

Quality of Experience

The whole experience was amazing!

Guides, Drivers and Staff

Our tour guide - she is so friendly and easy to talk to!

Transport

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Portugal

The winery tour in the Douro Valley was a blast! The guide was knowledgeable, and seeing the traditional grape squishing vats was fascinating. We also had a special treat of a supercar convention with over two hundred cars at the winery, which was an unexpected bonus. Highly recommend the wine tasting experience.

Explore Belém on a Scenic 2-Hour Tuk Tuk Tour

Lisbon

The Tuk Tuk tour in Belém was a delightful experience and our tour guide was fantastic! It was a fun and unique way to explore the area.

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

The Fado experience was really nice! The restaurant, Mesa De Fratus, had a fantastic atmosphere with a singer who performed beautifully. She really knew how to use the acoustics of the place, and it added to the cultural feel of the evening. Overall, a ten out of ten experience, though I haven't compared it to other Fado venues.

Tickets to Pena Palace and Gardens

Portugal

It was beautiful to walk around the palace, but unfortunately, we missed out on a lot of the historical context because we didn't realize there was an app we could download with explanations so good to check that if you visit!

I was very impressed by the patience and diligence provided by Sandra during our booking process; she provided a good range of itineraries for us which was backed up by local knowledge and information on travel times, costs and points of interest. It was easier to communicate via email due to the time difference between the UK and Central America and I was given sufficient time to consider the final intinerary and costs involved. All the information in the itinerary was informative and accurate. From the time of our arrival and meeting our first driver/guide, we felt very comfortable and confident that we were in good hands with the local travel provider Va Pues.

Our itinerary started in the quiet hills of Matagalpa and Selva Negra, then on to the RIo San Juan at Guacimo Lodge, followed by the bustling island of Ometepe and then a seaside chill out on the Pacific at Hotel Punta Teonoste and finally into Grenada which was full of music, activity, interesting historic sites, great restaurants and colourful nightlife while staying in the beautiful Plaza Colon hotel - a great end to the holiday.

We enjoyed meeting all our drivers, especially Oscar Lopez, who was helpful, informative and patient when I spoke Spanish with him. He was always cheerful and welcoming on each occasion we came to meet us to drive us to our next location and even spotted a sloth in a tree one day and we stopped so we could take a closer look. All the other drivers were cheerful, positive and happy to chat with me in Spanish.

The hotels we stayed in were very comfortable with lovely big beds, clean and efficient bathrooms and friendly staff.

The guides on the various rainforest walks, bird watching walks, river and city tours were all very welcoming and experts in their fields and their enthusiasm was infectious and we thoroughly enjoyed learning about all of Nicaragua's exceptional features.

Having a Whatsapp group with Maria Jose in Nicaragua was very helpful and reassuring and she always responded quickly to our requests and this again made us comfortable, safe and confident on our travels. Having our trip organised with drivers, prebooked hotels and tours (plus the ability to add side trips) took all the possible worry and hassle from our 14 days journey around Nicaragua, and we thoroughly enjoyed our holiday - it is a great way to travel.

Hotel Reviews

Hotel Selva Negra (Bungalow)

Matagalpa

Fabulous location in a cloud forest on a fully sustainable coffee farm. Great walks, bird tour and farm tour with outstanding guide, Jose.

Authenticity & Character

The history of the family who have developed the hotel and coffee farm, the ethos behind the sustainability of the farm and hotel and the fact that the everyone who works there fully supports the ethos.

Location

In the hills above Matagalpa so the mornings were cool and fresh with warm sun during the day cooler evenings which was a relief after the heat of the day.

Staff

The staff were slightly reserved on our first day probably because we didn't speak Spanish very well and the fact that the hotel had been fully booked over the Easter week and weekend and they had been working very hard but a day later, we all relaxed and they were kind and friendly. Our guide during our farm and bird tours was outstanding, Jose Maria. We enjoyed his enthusiasm for his job and his knowledge was outstanding; we were lucky enough to find a bell bird in the morning on our 2 hour guided tour which turned into 3 hours with his determination to track down the bell bird we could hear calling/taunting us to find him. It was quite a moment. In the afternoon, we continued bird watching in various parts of the farm area and saw some beautiful birds in various areas. Thank you Jose Maria.

Cleanliness & Comfort

We were given the honeymoon cottage for our stay which was comfortable, clean, spacious and set in beautiful private gardens. The hotel dining room overlooked the lake and all the shared common areas were clean and modern. The grounds were very well cared for with gardens and plants in pots watered regularly and growing very well, a beautiful area.

Guacimo Lodge

Rio San Juan

Fabulous location on the River San Juan with great staff and excellent food.

Authenticity & Character

Our beautiful cabana had beautiful views, surrounding by flowering trees and shrubs, was cool and breezy, with a separate seating area. The ceiling fan and mosquito net made for a romantic setting and the huge bed was comfortable and cool at night. The swimming pool was a huge bonus as we couldn't swim in the fast flowing river so at the end of a walk or in early evening, the pool was great for a cool down.

Location

The shared dining and sitting area was a fabulous place to sit in at any time of the day but especially at night listening to the frogs and toads and other sounds of the night, gazing at the stars.

Staff

All the staff were attentive and kin. Marjorie speaks fabulous English and was very helpful. Orlando, our guide in the rain forest and on the river was so interesting, obviously loves what he does and was fun too.

Cleanliness & Comfort

The bed was super comfortable! The only word of caution would be to request a room/cabana at a lower level on the hill depending on your fitness.

Hotel Villa Paraiso

Santo Domingo

We arrived after a long day of travelling back up the San Juan river and across Lake Nicaragua to Rivas and then across the lake to Ometepe. The hotel is on the lake shore which was lovely and although we had booked a standard room, it was not in a great location so we asked to be moved to a better room. The receptionist was very helpful and understood our thoughts, (the standard room was quite small and didn't have a lake view). We were moved to a larger room with two double beds a separate shower and WC and a lovely sitting area outside with a hammock and lake view - perfect! The hotel was quite busy but service was good, except they had run out of fruit for breakfast the next morning. The hotel organised a motorbike for us for a tour of the island which was great fun.

Authenticity & Character

Location

On the lake shore with nice walks along the beach, facing the sunrise.

Staff

Once I started to try to speak Spanish, there were a few more smiles from the staff - we think they had had a hectic Easter and were a bit tired of guests!

Cleanliness & Comfort

Very clean room and comfortable beds.

Hotel Punta Teonoste

Tola

Fabulous hotel on a huge sandy Pacific Ocean beach. Great architecture of main dining/sitting/entertainment area and spacious comfortable cabana.

Authenticity & Character

Fabulous beach side hotel, with a lovely cold pool which was perfect for cooling off - it was colder than the sea, which was a gorgeous temperature. We walked on the beach to watch the sunset, sunrise and do some rock pooling and we could have walked further along the dunes if we had had time. The sea had some great waves and a great expanse of beautiful sand and easy swimming.

Location

We were the only people on the huge, sandy beach - what more could you ask for? The hotel sits in its own extensive grounds with around 15 individual cabanas with no near neighbours.

Staff

Fun, friendly, cheerful and eager to please with good service skills. We enjoyed speaking to the staff in English which they were trying to learn and Spanish which I was keen to practice. The manager spoke very good English which we needed on one occasion when ordering a Snapper for dinner.

Cleanliness & Comfort

We had a two bedroom cabana, one room with air conditioning and one room upstairs which had a fan and huge window with fly screen; we chose the a/c room as it was very hot! The open air shower was fabulous and the rest of the bathing area was open air and discretely designed. We chose this hotel as we didn't want to be in a busy seaside resort or surfing town like San Juan del Sur and I would recommend that KimKim/Va Pues look at it as a recommended hotel.

Hotel Plaza Colon

Granada

Beautiful hotel in the centre of Grenada overlooking the main plaza. We had a room overlooking the plaza but it was incredibly quiet when the balcony doors were closed at night.

Authenticity & Character

The hotel was first renovated around15 years ago but all areas and our room appear to be freshly decorated and well cared for. The pool in the second courtyard was a welcome facility after exploring the city or being out and about on a tour of the Masaya volcano and the Pueblos Blancos. Breakfast was fabulous with a large choice and we especially enjoyed the wonderful fresh fruit and great Nicaraguan coffee!

Location

Great location in the middle of the small city of Grenada so it was very easy for exploring the beautiful historic buildings and finding lovely places to eat. The city buzzes with music in the square in the later afternoons/early evening but closes down around 9 pm each night over the weekend when we were there. We felt safe and secure walking around the city and people were friendly and helpful.

Staff

The staff at this hotel are outstanding especially Jamie who has been there for 18 years and she does everything from serving breakfast to staffing the bar in the evenings, brilliantly. She is so cheerful, her English is excellent but she also helped me practice my Spanish with great patience and humour. The security staff in the evenings were very attentive and friendly too, as were the reception staff.

Cleanliness & Comfort

The room was spacious with a huge bed, desk and chair and a wonderful shower, plus an iron and ironing board! The pool area was cool and comfortable with covers for the sunbeds and lots of towels.

Activity Reviews

Matagalpa - Sustainable Farm Tour Selva Negra

matagalpa

Outstanding guiding by Jose Maria.

Quality of Experience

Guides, Drivers and Staff

Transport

Matagalpa - Birdwatching Tour at Selva Negra

matagalpa

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rio San Juan - Night tour at Guacimo Lodge

Río San Juan

Outstanding guide, Orlando

Quality of Experience

Guides, Drivers and Staff

Transport

Canoeing Indio Maiz Nature Reserve

Río San Juan

Outstanding guide, Orlando

Quality of Experience

We saw beautiful birds and a pair of rare cats, Tyrahs.

Guides, Drivers and Staff

Transport

Masaya Highlights : Masaya Volcano, The White Villages (Pueblos Blancos) , Catarina viewpoint, , Artisan Market

Nicaragua

Unfortunately we felt that our guide was a bit tired of taking yet more travellers on this tour, everything was a bit rushed and we had to tell him that we wanted more time at the Masaya volcano museum to look at photos and read signs after his good description at the beginning of the tour around the relief model of the volcano. In addition, as the volcano is a bit active at the time, only one small path and area where the smoke/heat vents are located, was open. We enjoyed the visit to the pottery but again there, the potter and his staff were a bit bored with the presentation and we were in and out in about 10 minutes despite asking questions. The Pueblos Blancos were a bit disappointing overall as it was very touristy although the pre ordered lunch was nice and in a quiet spot away from the parking areas. In hindsight we should have chosen the Mombacho volcano tour which would have given us (hopefully) a more in depth visit to the area without the touristy part of the tour although we did want to see the handicrafts of the villages but only saw these at the market in Masaya.

Quality of Experience

Food

Guides, Drivers and Staff

Driver was good but the guide was a bit disinterested - we felt he had carried out this tour too many times!

Transport

Hanna created an amazing adventure for my son and I in Iceland. The Katla Ice Caves were a next level experience on the glaciers! Trip provided clear directions with so many options of the best things to do and see from hikes, waterfalls, Diamond Beach, and food options. We slept well every night! Hanna’s choices of hotels all included comfortable beds, great breakfasts and dinner options. Food was expensive so appreciated having a solid breakfast then picking up lunches at local grocery shops while out exploring. Thank you Hanna!!

We had a wonderful experience from planning and during the trip. The guides were the highlight of our experience as they had deep knowledge of how to think about and find natural wonders. We felt very taken care of and also able to do our own thing when we wanted to by renting a car and when we wondered if something was possible every question was entertained thoughtfully. Would definitely use Serendipity Adventures and Kimkim again !

Hi kimkim,

First of all, my friend and traveling companion—Deb—and myself have never seen ourselves as tour people.

But since kimkim isn't your usual tour company, we discovered that we loved being able to work with someone to plan and execute a trip to such an exotic destination as Morocco.

And then once we arrived, having the luxury of a private driver who became our traveling buddy (and guide in his own right), along with guides who illuminated specific sites.

In addition to the amazing country itself, we must also give enormous credit to Llyace for making our journey through Morocco enjoyable and memorable.

Travel always comes with both pleasures and inconveniences, large and small. But with Llyace as our travel companion, he helped maximize the former and minimize the later.

He made us feel welcomed to his country because he saw his role as more than merely our driver, he was our amiable escort through every city we visited.

His professionalism resulted in confident driving, punctuality, hospitality and a desire to see to our every need. Even when those needs included quickly finding a pharmacy in the middle of the Moroccan countryside to help us concur a health aliment.

It’s not an exaggeration to say that we quickly gained the confidence that no matter what we wanted, needed or didn’t even know we desired he would deliver with warmth and good humor.

His personable attitude helped us feel welcomed and never alone no matter where we ventured in the exotic land of Morocco.

Our hope now is that not only are we are blessed enough to have companions like him on the future adventures we hope to take with kimkim—but that others are too.

With sincere appreciation,
Myles

We had an incredible time in Brazil thanks to Bruno's excellent planning. This was a last minute trip but Bruno absolutely pulled it out of the bag to ensure we had an amazing time in Rio with our guide Marcelo and in Iguazu Falls with our guide Edson. Both guides went above and beyond to make sure we had the best time and Bruno kept us updated with details along the way. Rio and Iguazu were beyond expectation and we're so grateful for the experience. Thank you to the whole team for the trip of a lifetime!

We had a mostly great trip with a few little issues. Our hotels in Santiago and Buenos Aries were fantastic as was our private guide at Iguazu (Marcello). Johanna listened and understood what we were after in our trip.
Our transfers from our hotels to the airport were on-time with great communication from the drivers, however our airport transfers from Santiago and B.A. were poor (or non-existent in one case). Full credit to Kim Kim though, through Kristy who intervened straight away to assist us and provide instructions and reimbursement when required. It was good to know that when things didn’t quite go to plan that there was someone readily available who could assist.

Hotel Reviews

Hotel Cumbres Lastarria

Santiago

Palo Santo Hotel

Buenos Aires

Loved everything about this hotel! The location, the breakfasts, the staff, the service. Highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Saint George

Puerto Iguazú

Unfortunately they insisted we pay for our room, even though it had been paid for. Easily sorted by Kim Kim. 👍🏻

Activity Reviews

Fly to Puerto Iguazu

Argentina

Excellent communication and transport at both ends.

Arrival in Santiago de Chile

Santiago

Driver didn’t show. Our plane was early so we understood there may have been a wait. We had no communication from the driver and travel company and they did not respond to phone calls. We were still at the airport well after our plane arrived. Fortunately Kristy from Kim Kim assisted and we arranged a taxi and were reimbursed.

Quality of Experience

Guides, Drivers and Staff

Transport

Fly from Santiago to Buenos Aires

Santiago

5 stars for our transport to the airport in Santiago. Our driver for early and provided great communication, however a poor experience at the airport in Buenos Aries. Whilst we had communication from the transport provider which was pleasing, it took a while to locate our driver outside the airport. Our transport was a taxi and the driver was too busy scrolling through his phone to look for us. (He scrolled through his phone for the whole drive). Unimpressed.

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura

Argentina

Marcello was an outstanding guide, a fantastic experience made even better by having a private guide who was passionate about his home. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Iguazú Falls (Brazilian Side) - Fly to Rio de Janeiro

Argentina

Another great experience with Marcello!