Kimkim Trip Reviews

4.8
Based on 19,266 ratings
Read 19,266 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A fantistic trip after the first hotel glitch
Chile | Mar 12 - Mar 19, 2023

D
David S.
Great Falls, VA | Reviewed on Mar 25, 2023
After problems with the reservations at the first hotel in Santiago, the rest of the trip went very smoothly and was a wonderful introduction to the country. Every guide and service provided was exactly on time, professional, engaging and fluent in English. It's hard to identfy one as better than another. I could not have been more pleased with the local service providers. When a glitch occurred because of the Valley of the Moon excusrion was rained out, the schedule was quickly rearranged to... Read more

After problems with the reservations at the first hotel in Santiago, the rest of the trip went very smoothly and was a wonderful introduction to the country. Every guide and service provided was exactly on time, professional, engaging and fluent in English. It's hard to identfy one as better than another. I could not have been more pleased with the local service providers. When a glitch occurred because of the Valley of the Moon excusrion was rained out, the schedule was quickly rearranged to accommodate our needs. Every internal flight was on time and the drivers got us to the airports in plenty of time. We were never rushed. The accommodations in San Pedro and in Puerto Varas were outstanding. The hotels' food was very good so we ate most of the meals there. I recommend substituting for the RQ Stay Santa Magadena. While the location is good, the hotel room itself has numerous deficiencies.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Apr 14, 2023
Hi David, Thank you for sharing your feedback about your trip to Chile. I'm glad to hear that the majority of your experience was positive and that the local service providers were professional, engaging, and fluent in English. It's great to know that the trip was a wonderful introduction to the country and that you enjoyed the accommodations and food in San Pedro and Puerto Varas. However, I'm sorry to hear that you had problems with the reservations at the first hotel in Santiago and that... Read more

Hi David,

Thank you for sharing your feedback about your trip to Chile. I'm glad to hear that the majority of your experience was positive and that the local service providers were professional, engaging, and fluent in English. It's great to know that the trip was a wonderful introduction to the country and that you enjoyed the accommodations and food in San Pedro and Puerto Varas.

However, I'm sorry to hear that you had problems with the reservations at the first hotel in Santiago and that the room at RQ Stay Santa Magdalena had numerous deficiencies. I appreciate your recommendation to substitute that hotel for future travelers.

It's also great to know that the tour operator was able to quickly rearrange the schedule when the Valley of the Moon excursion was rained out and that every internal flight was on time and drivers were punctual.

Thank you for sharing your feedback and I hope you have many more wonderful travel experiences in the future.
Best!
Emi

An Amazing and Wonderful Trip of Colombia
Colombia | Mar 9 - Mar 20, 2023

Steven
Steven Y.
Asheville, NC | Reviewed on Mar 25, 2023
Our entire trip to Colombia was fantastic. From the very start, all the way throughout the trip, Michael at KimKim did a fantastic job helping us plan the trip and communicating. During the trip, we had a series of amazing tourguides. In fact, we truly felt like royalty because we were treated so well.
In Medellin, our tour guide, Miguel, did an absolutely outstanding job leading us through the 'Medellin Transformation Tour'. He gave us a great experience and insights that we would never of...
Read more

Our entire trip to Colombia was fantastic. From the very start, all the way throughout the trip, Michael at KimKim did a fantastic job helping us plan the trip and communicating. During the trip, we had a series of amazing tourguides. In fact, we truly felt like royalty because we were treated so well.
In Medellin, our tour guide, Miguel, did an absolutely outstanding job leading us through the 'Medellin Transformation Tour'. He gave us a great experience and insights that we would never of had otherwise. We very highly recommend Miguel's Medellin Transformation tour to anyone visiting Medellin.
While we were in the beautiful Pereia / Salento region, Gustavo led us on an amazing two day tour that included bathing in volcanic hot springs, a beautiful hike to see giant Wax Palms, to a personal tour of a small coffee farm.

The people of Colombia were wonderful and we felt safe the entire time.
The bottom line is we had a great time and we highly recommend anyone interested in meeting new people and seeing the beauty of nature to visit Colombia and consider using KimKim's services to make the trip truly memorable and stress free.

Hotel Reviews
Tayrona Tented Lodge

This is a great hotel for value seeking travelers. It is right on the beach just a two minute walk from Consteno Beach Hostal. Two great resturants and bars are next door and the staff was very helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrazas de Salento
Terrazas de Salento, Colombia

This was truly the most amazing hotel we have ever stayed. The staff was fantastic. The building was beautiful and the view was breathtaking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Patios Hostel

This hotel was centrally located to a lot of fun activities and night life. The staff were fantastic. The room was clean. The hotel and surrounding area are very welcoming and LGBTQ+ friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Cocora Valley, Coffee Farm & Salento
Visit Cocora Valley, Coffee Farm & Salento
Salento

Gustavo was an amazing tour guide. We could not have hoped for a better experience. We highly recommend anyone visiting Colombia to consider taking this tour. If you do, ask for Gustavo, you won't be disappointed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Santa Rosa Hot Springs
Santa Rosa Hot Springs
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín

Our tour guide, Miguel was absolutely amazing. He really took the time to explain the history and current state of the city of Medellin and the Comuna 13 district. We visited several locations with historical significance as well as had several great interactions with local artists. We could not imagine a better tour or a better tour guide. We *highly* recommend the Medellin Transformation Tour and Miguel.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 26, 2023
Dear Brett & Steve, Thank you so much for taking the time to share your wonderful experience in Colombia and for choosing Chaska Tours to help plan your trip. We're thrilled to hear that you had such a fantastic time throughout your entire journey, from start to finish. We're especially glad to hear that we were able to assist you with your travel arrangements and that our tour guides, Miguel and Gustavo, provided such excellent service and expertise during your tours in Medellin and the... Read more

Dear Brett & Steve,

Thank you so much for taking the time to share your wonderful experience in Colombia and for choosing Chaska Tours to help plan your trip. We're thrilled to hear that you had such a fantastic time throughout your entire journey, from start to finish.

We're especially glad to hear that we were able to assist you with your travel arrangements and that our tour guides, Miguel and Gustavo, provided such excellent service and expertise during your tours in Medellin and the Coffee Region. We're proud to have such knowledgeable and passionate guides on our team who truly bring the local culture and history to life for our travelers.

It's also great to hear that you felt safe and comfortable during your time in Colombia, and we appreciate your recommendation to anyone looking to experience the beauty of nature and meet new people. Our goal is to make travel as stress-free and enjoyable as possible, so it's wonderful to hear that we were able to help make your trip truly memorable.

We hope to have the opportunity to help you plan your next adventure soon!

Best regards,
Michael on behalf of the whole Chaska Tours Team

Six days are not enough for a visit to Portugal
Portugal | Mar 11 - Mar 18, 2023

B
Bill B.
Wilton, CT | Reviewed on Mar 25, 2023
Karenina was very helpful and responsive to our various changes, but the biggest takeaway I have is that six days are not enough for a visit to Portugal, with Porto in particular needing at least four days. That was our limitation, not hers, but when we come back, we will allow enough time for a proper visit. In Lisbon, the first day tour was comprehensive but a bit of a forced march to cover everything - we reached our daily step goal on the tour alone. Our guide for the Sintra side trip on... Read more

Karenina was very helpful and responsive to our various changes, but the biggest takeaway I have is that six days are not enough for a visit to Portugal, with Porto in particular needing at least four days. That was our limitation, not hers, but when we come back, we will allow enough time for a proper visit. In Lisbon, the first day tour was comprehensive but a bit of a forced march to cover everything - we reached our daily step goal on the tour alone. Our guide for the Sintra side trip on the second day was great and very charming, making sure that we experienced everything from the 19th century palace to the westernmost point in Europe as well as the port of Caiscas. We took it a bit easier on the third day, visiting the flea market but managing to get on the ferry to Barreiro rather than Cacilhas. (A little more guidance on the Lisbon ferry terminals would have been helpful. Also, the suggestions for street markets should take into account the actual days of the visit.) We managed to find a decent seafood restaurant, where we ordered our fish by pointing at the dorade, a definitely non touristico place. The transit to Porto was excellent. We were too tired to visit the university but we had a good time with an outdoor lunch. Our guide to the Douro Valley was outstanding, making sure that we experienced everything, and his choice of a winery turned out to be inspired, with a home cooked meal to accompany the four wines that we tasted and great company and talk. We were fortunate on the last day to have the owner of the tour company guide us, as she was beyond exuberant and was a whole lot of fun for us both. The transfer back was fine and the airport hotel perfectly located for our early morning flight. All in all, one of our best vacations.

Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

The drive/guide was outstanding in making sure that we experienced the Douro Valley, and his choice of a winery was excellent.

Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

I was doubtful about being a spectacle in the car, but both the drive and our guide, the latter the owner of the tour company, made the whole visit a fun time.

Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

The drive/guide was excellent but we were running out of steam after having been on the road and touring for almost three weeks, but we did enjoy our lunch and wandering the down town area.

Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

The guide was great and helpful through out the day, getting us to three excellent spots with time on our own to enjoy each.

Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal

The evening was okay but a bit commercial, like being on a cruise ship tour.

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

We had just completed a two week group tour of Morocco, so we were a little tired of touring, but the guide kept us moving and we saw a great deal of the central part of Lisbon.

Lisbon Foodie Experience
Lisbon Foodie Experience
Lisbon

The guide was excellent and the choice of restaurants very good

Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Mar 27, 2023

Hi Bill, thank you so much for taking the time to write your trip review! I am thrilled to hear you and Joanne had such a marvelous time in Portugal. It was my pleasure to work with you in creating this experience . I will pass on your kind word to all the team :) I agree with you, 6 days is not enough to see everything Portugal has to offer, I would love to organize another trip for you to this country in the future! Thank you again for letting us be a small part of your trip :) Warmest regards, Karenina

AMAZING TRIP!!!!
Norway | Mar 15 - Mar 24, 2023

J
Julia H.
Pawlet, VT | Reviewed on Mar 25, 2023
Julia was so wonderful! Both before the trip and during the trip, she was so communicative and could help with anything I asked. Even when I got sick during the trip, she was so helpful with where to go for help. Could not have asked for a better local specialist!!! She truly helped plan a perfect trip, catered to us! The only thing I would change (not really specific to Julia) is not booking things in advance that didn't necessarily need to be booked in advance to save the spot if you're... Read more

Julia was so wonderful! Both before the trip and during the trip, she was so communicative and could help with anything I asked. Even when I got sick during the trip, she was so helpful with where to go for help. Could not have asked for a better local specialist!!! She truly helped plan a perfect trip, catered to us! The only thing I would change (not really specific to Julia) is not booking things in advance that didn't necessarily need to be booked in advance to save the spot if you're someone who might change things (for ex. the bus ticket to the airport if you might end up taking a taxi). I understand booking them in advance so you have the ticket available, if you're someone that sticks to a plan! Otherwise, would do this exact trip all again!

Hotel Review
Eliassen Rorbuer
Moskenes

AMAZING! Full kitchenette with stove top, fridge, microwave if you like to cook. Unreal view. Very clean and very comfortable bed!!! Would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Mar 29, 2023

HI Julia, thanks a lot for the nice review! I am glad to hear that you truly enjoyed Norway and that you had an amazing time!

All the best
Julia

A fantastic holiday from start to finish.Sam...
Morocco | Mar 10 - Mar 17, 2023

M
michael m.
United Kingdom | Reviewed on Mar 25, 2023

A fantastic holiday from start to finish.
Samir our driver/guide looked after us extremely well for the whole week from airport to airport.
He is passionate about Morocco and his enthusiasm definitely helped bring our trip to life.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Mar 25, 2023

Hello Michael,

We appreciate you taking the time to share your experience with us! It's wonderful to hear that you had a fantastic holiday from start to finish and that Samir, your driver/guide, took great care of you throughout the week. It sounds like his passion for Morocco and his enthusiasm really added to the overall experience and made your trip even more enjoyable. We're glad that you had such a positive experience and hope to have the opportunity to serve you again in the future Inchallah!

Warm regards,
Hamza

We had the best trip ever! Everyone was so n...
Costa Rica | Mar 11 - Mar 18, 2023

E
Eric W.
Garner, NC | Reviewed on Mar 25, 2023
We had the best trip ever! Everyone was so nice. The attention to detail was amazing. I highly recommend Team KimKim. Their communication and accessibility was on point. We could have never organized the adventure that we had, without them. They were so organized with every excursion, driver, event, and anything else that you wanted to do. Truly an amazing experience. Read more

We had the best trip ever! Everyone was so nice. The attention to detail was amazing. I highly recommend Team KimKim. Their communication and accessibility was on point. We could have never organized the adventure that we had, without them. They were so organized with every excursion, driver, event, and anything else that you wanted to do. Truly an amazing experience.

Hotel Reviews
Senda Monteverde Hotel
Monteverde

This place is the best!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leyenda Boutique Hotel and Spa
Hojancha Guanacaste

This place was amazing! Diego was the best. We went deep see fishing and brought back Mahi Mahi filets and the prepared us cerviche for appetizer, phenomenal garlic butter filets for my wife and I, and fried fish fingers for my kids. It was phenomenal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fishing at Samara
Fishing at Samara
Sámara

Great time. Reeled in some monsters!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Rafting Trip on the Río Pacuare
Day Rafting Trip on the Río Pacuare
Arenal/La Fortuna

Phenomenal trip. Perfect rapids and a ton of fun for the whole family

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges & Zip Lining
Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Mar 27, 2023

Thank you so much for all your comments and fantastic feedback Eric,
It was indeed my pleasure creating this adventure for you and your family, I hope you guys can come back at some point and enjoy more about the wonders of this paradise,

Pura Vida and best wishes to you and your family, you are great people, and seeing you enjoy everything so much means the world to me,

Kind regards and Pura Vida from Paradise,
Your friend in Costa Rica,
JC.

Great introduction to Morocco
Morocco | Mar 3 - Mar 18, 2023

Thomas
Thomas G.
San Francisco, CA | Reviewed on Mar 24, 2023
Working with Said and planning our trip was smooth and easy. He was responsive and was very accommodating when we had a sudden change of plans. Our driver, Soukaina, was punctual and greeted us each day with a hug and a smile. I would definitely request her! The trip was a good balance of tours and free time and we didn't feel rushed despite seeing many cities and stops. Read more

Working with Said and planning our trip was smooth and easy. He was responsive and was very accommodating when we had a sudden change of plans. Our driver, Soukaina, was punctual and greeted us each day with a hug and a smile. I would definitely request her! The trip was a good balance of tours and free time and we didn't feel rushed despite seeing many cities and stops.

Hotel Review
La Maison Arabe Hotel
Marrakech

Like many riads, this hotel looks small and unassuming from the outside but opens to a large space with multiple floors, restaurants, a pool, and a number of quiet spaces to relax in. It's beautifully decorated and our room was spacious, quiet, and comfortable. Other than the wifi signal being a little weak in our room, we had no complaints. The staff was very gracious and helpful, breakfasts had a lot of variety, and the location is fantastic. If you plan to spend your time in the souks this is hard to beat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 24, 2023
Hi Thomas, Thank you so much for taking the time to leave such a fantastic 5-star review! We are thrilled to hear that you had a smooth and easy experience working with Said and that Soukaina was a wonderful driver and made you feel welcomed throughout the trip. We always strive to provide a balance between tours and free time so that our clients can fully enjoy the destinations they visit without feeling rushed, and we are glad to hear that this was the case for your trip. Once again,... Read more

Hi Thomas,

Thank you so much for taking the time to leave such a fantastic 5-star review! We are thrilled to hear that you had a smooth and easy experience working with Said and that Soukaina was a wonderful driver and made you feel welcomed throughout the trip.

We always strive to provide a balance between tours and free time so that our clients can fully enjoy the destinations they visit without feeling rushed, and we are glad to hear that this was the case for your trip.

Once again, thank you for choosing our services, and we hope to have the pleasure of planning your next adventure soon!

Best regards,
Abdel.

Incredible Window Into Morocco for our Family
Morocco | Mar 10 - Mar 20, 2023

Elisa
Elisa K.
Columbus, OH | Reviewed on Mar 24, 2023
My family of four (my husband, myself, and two sons ages 8 and 6) just returned from an incredible 10-day tour of Morocco with Kim Kim and Original Travels. Our itinerary was Casablanca > Chefchaoen > Fes > Merzouga > Ait Benhaddou > Marrakesh > Essaouira. Kim Kim did an excellent job of helping me start the process of planning the trip. Original Travel, and my contact Said, were meticulous, helpful, and responsive in suggesting an itinerary, answering my questions and concerns, and above all... Read more

My family of four (my husband, myself, and two sons ages 8 and 6) just returned from an incredible 10-day tour of Morocco with Kim Kim and Original Travels. Our itinerary was Casablanca > Chefchaoen > Fes > Merzouga > Ait Benhaddou > Marrakesh > Essaouira. Kim Kim did an excellent job of helping me start the process of planning the trip. Original Travel, and my contact Said, were meticulous, helpful, and responsive in suggesting an itinerary, answering my questions and concerns, and above all planning an amazing trip. They provided extraordinary service and attended to all our needs. When I had a credit card mishap and delay, they extended the payment deadline to accommodate my needs. Said, my contact, even went out of his way to meet with us at our Marrakesh hotel with one of the owners to offer us a personal welcome and ask for our input on how things were going. He was eager to hear any of our suggestions for improvement, of which we had very few! The itinerary was amazing, featuring some of the places that I had requested and others I wouldn’t have known to request but would have regretted missing.

The hotels were well chosen, curated to give us a sense of the best of the country and its hospitality. A couple of the hotels were some of the most exquisite buildings I had ever stayed in after four decades of travel over six continents. The tours were comprehensive and engaging. The pinnacle experience of many was the overnight stay in the Sahara desert. Riding camels for 2-hours into the dunes over sunset to stay in a luxury camp with full bathrooms in fancy tents, eating delicious fresh grilled food and then gathering around the fire for live music played by our hosts is a memory I will not soon forget.

Besides the incredible scenery and the introduction to a vibrant and beautiful culture, the standout of our experience was our driver Abdelhadi. He was kind, caring, professional, prompt, personable, and helpful. He provided outstanding service as a driver-guide, sometimes taking the lead in interpreting the towns and sites we visited, and sometimes taking backseat to another local guide. In all cases, he made us feel utterly taken care of. He was always ready when we needed him, checking in every morning and evening via What’sApp to see if there was anything we needed and to coordinate our plans for our next meeting. He was our boon companion for 10 full days, sticking around when needed and giving us space whenever appropriate. He also had a preternatural ability to anticipate all of our needs and provide for them before we realized that we had them. He was gifted in relating to people, making people feel comfortable, and most of all in engaging with our children. He bought them treats and toys and was always making sure to converse with them. By the end my kids were hugging him every morning. My kids insisted on staying in touch with Abdelhadi! My 8-year-old son made sure I included the following quote about Abdelhadi in this review: “He is amazing and we will miss him.” It takes an incredible range of skills to be a driver for a foreign family for 10 full days and be just the right balance of present and respectful of our needs.

I highly recommend Original Travel and their Morocco tour. My only complaint with our experience comes down to my own ambition: I wanted to see everything in the ten days we had. I ended up asking to do too much in too little time! For anyone reading this, we could have done the same itinerary in twice the time, giving us more time to soak in the experiences and be sure to have enough down time so that we could enjoy one incredible cultural destination after another.

Hotel Review
Tiziri Luxury Camp
Merzouga

MOST INCREDIBLE EXPERIENCE WE HAD IN MOROCCO! Absolutely highly recommended. Everything about it was outstanding, from the sunset camel ride to get there, to the hot water showers in our luxury tent, to the grilled dinner and breakfast (best food we had in Morocco), to the live Gnawa music around the fire, to the lovely charming intimate layout of the tents and communal spaces. GO!

Authenticity & Character
Maybe the original inhabitants didn't have hot showers or electricity, but the whole experience was amazing.
Location
In the Sahara dunes. What's not to love?
Staff
wonderful, charming, helpful, funny, and multi-talented. our guide led us on camels, served dinner and played music around the fire!
Cleanliness & Comfort
absolutely amazing
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 24, 2023
Hi Elisa, Thank you so much for sharing your amazing experience with us and for your kind words! We are thrilled to hear that you had a fantastic time on your 10-day tour of Morocco with Original Travel and that we were able to exceed your expectations. We are happy to know that our team, especially Said and Abdelhadi, provided you with excellent service and made your trip planning process smooth and easy. It's great to hear that your itinerary was well-balanced and that you didn't feel... Read more

Hi Elisa,

Thank you so much for sharing your amazing experience with us and for your kind words! We are thrilled to hear that you had a fantastic time on your 10-day tour of Morocco with Original Travel and that we were able to exceed your expectations.

We are happy to know that our team, especially Said and Abdelhadi, provided you with excellent service and made your trip planning process smooth and easy. It's great to hear that your itinerary was well-balanced and that you didn't feel rushed during the tours.

We are delighted that you enjoyed the hotels we selected for you and that they provided you with a sense of the best of the country's hospitality. It's also wonderful to hear that the tours were comprehensive and engaging and that your overnight stay in the Sahara desert was a memory you will cherish for a long time.

Abdelhadi is indeed an excellent driver-guide, and we are glad to hear that he provided you with outstanding service and that he was kind, caring, professional, and always available for you. We are happy that he engaged with your children and made them feel comfortable, and it's great to know that they still keep in touch with him.

Thank you for recommending Original Travel and our Morocco tour, We appreciate your feedback and hope to see you again soon on another adventure!

Best,
Abdel.

It was a nice trip overall. The tours were gr...
Portugal | Mar 17 - Mar 21, 2023

D
Dhakshini S.
United Kingdom | Reviewed on Mar 24, 2023
It was a nice trip overall. The tours were great and we enjoyed learning about the history of Portugal. The food tour with Ilana was awesome, especially as it catered to my friends taste being vegetarian.
The day trip to Sintra was also good. In hindsight I would probably just do only Sintra and spend the day there.
Karenina was great - she answered all my questions prior to the trip. She also re-arranged things for us when things didnt go according to plan which was really nice of her. Read more

It was a nice trip overall. The tours were great and we enjoyed learning about the history of Portugal. The food tour with Ilana was awesome, especially as it catered to my friends taste being vegetarian.
The day trip to Sintra was also good. In hindsight I would probably just do only Sintra and spend the day there.

Karenina was great - she answered all my questions prior to the trip. She also re-arranged things for us when things didnt go according to plan which was really nice of her.

Hotel Review
Hotel Dom Carlos Park
Lisbon

The service at the hotel was not good at all. My friend encountered a lovely receptionist on the first day. But the person we spoke to on the fourth night was very unhelpful and couldn't be bothered to help with us having a breakfast bag the next day as we were leaving early. We did have the breakfast bag only because the nice receptionist on the first day had made a note. But it did sour our experience of the trip just because of one person. Would definitely not be recommending this hotel to anyone or to have it as your place of stay in Lisbon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Good choice of food, especially catering to vegetarians.

Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Mar 27, 2023

Hi Dhakshini, thank you so much for taking the time to write your trip review. I am happy to hear you and Arshia had such a great time in Lisbon. It was my pleasure to work with you on this trip. I will pass on your kind word to all the team :) I am sorry to hear that your experience at the Hotel Dom Carlos Park was not pleasant, we have worked with this hotel before and always had good feedback. I will let the hotel know about your comments . Warmest regards, Karenina

A Most Memorable Week in Morocco
Morocco | May 15 - May 22, 2023

Jeremy
Jeremy B.
Marina del Rey, CA | Reviewed on Mar 24, 2023
This was our second time booking through KimKim and it was easy and convenient. Saïd at Original Travels was responsive and accommodating throughout the booking and planning process and continued to check in with us throughout our trip. We really appreciated Saïd’s patience in designing our itinerary options, and flexibility when we requested alternative accommodations after reading reviews online from other sources. In the end, every place we stayed was superb. Our driver Soufiane simply... Read more

This was our second time booking through KimKim and it was easy and convenient. Saïd at Original Travels was responsive and accommodating throughout the booking and planning process and continued to check in with us throughout our trip. We really appreciated Saïd’s patience in designing our itinerary options, and flexibility when we requested alternative accommodations after reading reviews online from other sources. In the end, every place we stayed was superb. Our driver Soufiane simply made the trip for us. Soufiane was with us from airport pickup in Fes to airport drop off in Marrakech. Throughout that whole time he made us feel safe and well taken care of. He’s an excellent driver and his English is very good. We had several long drives. I would not have wanted to do any of the driving myself. There are frequent police checkpoints on the highways and some of the highways in the mountains are not in the best condition. In the cities, driving habits of other drivers, motorcyclists and bikes require you to be an experienced driver of Moroccan streets. Finally, Soufiane really embodied the best aspects of Moroccan hospitality and warmth. By the end of the trip we really felt like family. We did a 7-day itinerary. It was enough time, but it required several long drives. Ideally 10 or more days would have allowed more time in each place without back to back driving days but we didn’t have the extra days. In Fes, we stayed at Riad Laaroussa. Beautiful, serene and intimate Riad in the Medina. We did the haram and massage at their spa which we really enjoyed. Very reasonably priced for a private spa. The Desert Luxury Camp in the Sahara was great and unique. We stayed in a geodesic dome tent with a glass wall that allowed us to go to bed to a view of the starry night sky and wake up before dawn to ride camels to a peak in the sand dunes to watch the sun rise. The Ksar Inghnda in Ait Benhadoo was beautiful and our suite had a private patio. The food at the Ksar was not great but we didn’t mind. All of our other food experiences were memorable. In Marrakech, we splurged on La Mamounia. It really is luxurious, a large hotel, and the most western of the places we stayed, but it was a bit over the top and everything there costs extra and is expensive. Be warned. We are glad to have done it as it is a thing, but there are many other great options in Marrakech that may be preferred by others. Overall, we highly recommend going to Morocco. If you use KimKim and Original Travels, you can expect a seamless and effortless travel experience.

Hotel Reviews
La Mamounia
Marrakech

It lives up to the hype, but it comes at a price.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

The only reason for the 4-star rating is that the food was not great, but it was just fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

I commented on this camp in my main review. I’ll only add that the staff was very pleasant and the amenities really very nice for being in the desert. It was very peaceful and relaxing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Laaroussa
Fez medina

Riad Laaroussa is a beautiful oasis in the Fes Medina. We had a hammam and massage at its private spa. It was a great way to have the Moroccan hammam experience. We did it as a couple together. We also ate dinner and breakfast at the Riad. Food was very good and in a lively rooftop restaurant. The staff was very friendly and always looking for ways to make our stay enjoyable. They had double booked our room by mistake and upgraded us to their best suite at no extra charge. The room was clean and the bed comfortable. They also packed a breakfast for us on our last day because we were departing very early.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

This was our shortest drive and had stunning views as we wound through the mountains. The train changes dramatically as you cross Morocco, something you would miss if you just flew from one city to the next. Soufiane offered us some excursions but we were eager to get to Marrakech.

Quality of Experience
Guides, Drivers and Staff
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco

Again Soufiane made this drive easy and enjoyable. We stopped for lunch at a place that served the most delicious oranges for desert. Morocco has great produce and the oranges are plentiful and sweet.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Unfortunately, to experience the sands of the Saharan Desert, you have a long drive to get there. Our driver Soufiane made that a most enjoyable drive with stops along the way for quick sightseeing or views at which we stretched our legs. Soufiane never seemed to tire of the driving. The vehicle was also very comfortable.

Quality of Experience
Food
Soufiane took us to his favorite date vendor in a small town who gave us free samples of the most delicious dates.
Guides, Drivers and Staff
Transport
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Mar 24, 2023
Dear Jeremy, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your trip with us and that our team was able to make your experience seamless and effortless. We are especially glad to hear that you enjoyed the accommodations and experiences we suggested for you, and that Soufiane, our driver, made such a positive impact on your journey. It's great to know that his hospitality and warmth embodied the best aspects of Moroccan... Read more

Dear Jeremy,

Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your trip with us and that our team was able to make your experience seamless and effortless.

We are especially glad to hear that you enjoyed the accommodations and experiences we suggested for you, and that Soufiane, our driver, made such a positive impact on your journey. It's great to know that his hospitality and warmth embodied the best aspects of Moroccan culture and left you feeling like family.

We appreciate your feedback on the accommodations and will take it into consideration for future clients. We are always striving to improve and ensure that our clients have the best possible experience.

Thank you for choosing KimKim and Original Travels again for your travels in Morocco. It was our pleasure to assist you, and we look forward to welcoming you back in the future.

Best regards,
Saïd.

Coming back soon!
Nepal | Mar 10 - Mar 22, 2023

S
S G.
Singapore | Reviewed on Mar 24, 2023
The week-long journey into Lantang was one of our most memorable experiences. We are so glad to have worked with Kripa baini even before our journey began. She is an amazing planner, super responsive, and highly professional at what she does. Naresh dai, our guide, instilled in us, a sense of belonging in the mountains and a taste for mountaineering. And Dhiraj bhai, our porter, kept us entertained throughout the trek so much that 5-6 hours of walking went by like nothing. This is an... Read more

The week-long journey into Lantang was one of our most memorable experiences. We are so glad to have worked with Kripa baini even before our journey began. She is an amazing planner, super responsive, and highly professional at what she does. Naresh dai, our guide, instilled in us, a sense of belonging in the mountains and a taste for mountaineering. And Dhiraj bhai, our porter, kept us entertained throughout the trek so much that 5-6 hours of walking went by like nothing. This is an incredible team to partner with. See you all again soon!

Hotel Review
The Dwarika’s Hotel
Kathmandu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kripa Sunuwar
Kripa
Kripa Sunuwar
Local specialist in Kathmandu, Nepal | Replied on Mar 26, 2023

Dear Shikta didi, thank you so much for leaving a 5 star review. It was really nice to meet you in person and hosting your trip. I'm very glad to hear that you really love our team work and had a nice time back to your old homeland :)

Nepal's door is always open for you and I really look forward planning a wonderful trip for you again.
Until then take care!
Namaste,
Kripa

We had an absolutely amazing trip. Right from...
Morocco | Mar 16 - Mar 23, 2023

Kashif
Kashif h.
Campbellsville, KY | Reviewed on Mar 24, 2023
We had an absolutely amazing trip. Right from the start Abdellah and Said from Original Travel were great, responsive and professional. Trip was very nicely planned according to our requests and budget.
Choice of hotels was excellent. Very intimate , comfortable and cosy. Our driver guide Karim was really awesome. He was truly perfect. Kind, gentle , smiling, punctual, knowledgeable, caring. He has superb communication skills and spoke proficient English. At Tiziri desert camp Yousef and...
Read more

We had an absolutely amazing trip. Right from the start Abdellah and Said from Original Travel were great, responsive and professional. Trip was very nicely planned according to our requests and budget.
Choice of hotels was excellent. Very intimate , comfortable and cosy. Our driver guide Karim was really awesome. He was truly perfect. Kind, gentle , smiling, punctual, knowledgeable, caring. He has superb communication skills and spoke proficient English. At Tiziri desert camp Yousef and Mustafa were out standing doing everything and anything to make our stay enjoyable. The driver who took us to Essaouira and bavk to Marakesh Faisal was also great.
All on all it was a great experience !!!

Hotel Reviews
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Samira was gray host. Always ready to help and smiling. Her communication skills and English was excellent
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Magical and mystical place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Unique, adventurous still very comfortable experience

Authenticity & Character
Location
Staff
These guys were went over and above to make it fun , interesting and comfortable
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Nice and intimate. Staff was very curious. Food was great.

Authenticity & Character
Location
Walking distance from many attractions
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley
Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
 Guided Sightseeing in Marrakech
Guided Sightseeing in Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 24, 2023
Hi Kashif, Thank you for sharing your experience with us. We're delighted to hear that you had a great time on your trip. We strive to provide our guests with the best possible travel experience, and we're thrilled that we were able to meet your expectations. I'm glad to hear that Karim was an awesome driver guide with superb communication skills in English. It's also fantastic to hear that Youssef and Mustafa at Tiziri desert camp went above and beyond to make your stay enjoyable. Thank... Read more

Hi Kashif,

Thank you for sharing your experience with us. We're delighted to hear that you had a great time on your trip. We strive to provide our guests with the best possible travel experience, and we're thrilled that we were able to meet your expectations.

I'm glad to hear that Karim was an awesome driver guide with superb communication skills in English. It's also fantastic to hear that Youssef and Mustafa at Tiziri desert camp went above and beyond to make your stay enjoyable.

Thank you again for your kind words, and we hope to welcome you back soon for another great experience.

Best regards,
Abdel
Original Travels

Morocco - Sahara desert and beyond!
Morocco | Mar 9 - Mar 18, 2023

S
Swetha V.
San Jose, CA | Reviewed on Mar 24, 2023
My husband and I just got back from an amazing 9-day trip across Morocco with KimKim and Original Travels. From the planning of the trip with Mohammed to the hotel booking with Said everything for simple and seamless. The riads we stayed at were extremely beautiful and we met friendly people along the way. Mohammed and Said were both very responsive and helpful whenever we had any questions or concerns. We were welcomed at the Casablanca airport by Aziz our driver who set the tone for... Read more

My husband and I just got back from an amazing 9-day trip across Morocco with KimKim and Original Travels.

From the planning of the trip with Mohammed to the hotel booking with Said everything for simple and seamless. The riads we stayed at were extremely beautiful and we met friendly people along the way. Mohammed and Said were both very responsive and helpful whenever we had any questions or concerns.

We were welcomed at the Casablanca airport by Aziz our driver who set the tone for our entire trip. Aziz was always on time, took good care of us ensured we had water and snacks and stopped at the best spots for pics. He shared a lot of information about the countryside, vegetation and culture and also played some great Moroccan and Indian music on the long drives.
Our trip started at Chefchauoen and ended at Casablanca with knowledgeable guides at every place - huge shout out to Mohammed, Adil, Said at the Orient Desert Camp and Hanan in Marakkesh. The highlight of our trip was the Sahara desert - from the camel ride, to the extremely comfortable camp with hot water, the berber music and the most beautiful sunrise.

Highly recommend going with Kim Kim for your next trip!

Hotel Reviews
Hotel Odyssee Center
Casablanca
Orient Desert Camp
Merzouga

We loved our stay at the Orient Desert Camp. Said and his team took good care of all the guests starting from the camel ride across the desert, to the welcome drinks and the carrying our luggage to the camp sites. The room was spacious and very prettily decorated, had very comfortable beds and hot water in the shower. We enjoyed the food and berber music in the night which was an enjoyable experience. Highly recommend the Orient Desert Camp!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 26, 2023
Dear Swetha, Thank you so much for your kind words and excellent review of your recent trip to Morocco with us! We are thrilled to hear that you and your husband had an amazing 9-day adventure across the country. It was a pleasure working with you during the planning process, and we are glad to hear that everything went smoothly from start to finish. We take pride in providing our guests with beautiful accommodations and knowledgeable guides, so we're thrilled to hear that you enjoyed your... Read more

Dear Swetha,

Thank you so much for your kind words and excellent review of your recent trip to Morocco with us! We are thrilled to hear that you and your husband had an amazing 9-day adventure across the country.

It was a pleasure working with you during the planning process, and we are glad to hear that everything went smoothly from start to finish. We take pride in providing our guests with beautiful accommodations and knowledgeable guides, so we're thrilled to hear that you enjoyed your stay in the riads and had a great time with our guides in each location.

We're thrilled to hear that Aziz, your driver, had such a positive impact on your trip with his punctuality, attentiveness, and informative commentary. We'll definitely share your kind words with him and the rest of our team, and we're certain that they'll be proud to hear about the great job they did. Thank you again for choosing to travel with us, and we hope to have the pleasure of serving you again in the future!

Best regards,
Mohammed.

Panama Adventure
Panama | Mar 10 - Mar 18, 2023

Candace
Candace S.
Lewiston, ME | Reviewed on Mar 24, 2023
Overall, my husband and I had a great time on this trip we planned through KimKim. It was nice to have all the hotels, domestic air tickets and excursions handled by someone else as we typically do it all ourselves. All the guides were well-educated and friendly, arriving on time and were versed in the activity we were doing. We used "WhatsApp" to communicate directly with our guides which was very helpful. The hotels we stayed at were lovely and we will definitely go back again. The down... Read more

Overall, my husband and I had a great time on this trip we planned through KimKim. It was nice to have all the hotels, domestic air tickets and excursions handled by someone else as we typically do it all ourselves. All the guides were well-educated and friendly, arriving on time and were versed in the activity we were doing. We used "WhatsApp" to communicate directly with our guides which was very helpful. The hotels we stayed at were lovely and we will definitely go back again.

The down side to this experience was that there was a lot of changes once got to Panama which made things a bit confusing. Times changed significantly for many of our tours (though we actually liked the changes), but it was an effort to communicate to make sure everyone was on the same page. We also did not get the bed type we requested at our first hotel and were a bit cramped in a queen vs. a king or two doubles.

This is the second time I have used KimKim to assist with a trip. My first experience was to Columbia and our specialist resided in that country. This experience was very smooth and the communication among all parties was excellent. The specialist we worked with for Panama was located in Nicargua and was more complicated. Given this limited experience, my recommendation is to check out the bio of the specialist to whom you are assigned before you begin planning your trip. Make sure they reside in the country you are visiting, and if they don't, check out their reviews for planning trips there.

Hotel Reviews
Hotel Finca Lerida
Boquete

Hotel Finca Lerida is a beautiful, outdoor-oriented, single-story, bungalow-style resort located in the lush mountains of Boquete, with sweeping views of the area. My husband and I stayed for three nights in the rooms with the hammocks outside (can't remember their name!), which were near the highest part of the resort (up the mountain). These rooms are spacious though modestly furnished, with just a desk and chair besides the bed for furniture. The bathroom is very nice with a huge, glassed-in shower. The king bed was comfortable and we enjoyed the beautiful views from the room. I absolutely loved lounging in the hammock after our activities each day listening to the birds! The temperatures up here are cooler than in town, which we enjoyed. The restaurant serves a complimentary breakfast with a limited but adequate menu. Everything is made at the time of ordering and is prepared and served by a wonderful staff. You can eat inside or outside on a deck that overlooks a beautiful view while watching a variety of birds fly around. They also have a very nice dinner menu and we enjoyed one night dining here. The resort is also a well-known coffee farm, so you can see how coffee is made and try their various varieties. They offer different tours on the property and also have some hiking trails. We walked the #1 trail that takes you through the coffee bean bushes and moutains, which was fun (about 1.5 miles). Our favorite part of this resort was the tranquil nature of its location, the gorgeous scenery and the friendly staff. That said, you pay a price for this serenity, as you are 20 minutes up a high, winding mountain road, which is trecherous at night to drive as there are local people and animals walking the road and hard to see. If you want to have drinks and dinner in town, I would highly recommend getting a taxi which the resort can arrange. You want to avoid our experience which was to be returning from town after dark and we came face to face with a large construction truck, with nowhere to go. It was touch and go there for awhile as the truck wanted us to back down the mountain in the dark! Fortunately, my husband has steady nerves and managed to inch around the truck. If you like to be away from the hustle and bustle of town, and enjoy nature, this would be a wonderful choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Hotel Panama
Panama City

My husband and I stayed at the Central Hotel Panama for a total of 4 nights. It is in a fantastic location in the heart of Casco Viejo, with restaurants and shops all around it. The rooftop has a beautiful view of the city and has a nice small pool with lounges around it. The food and the staff in restaurant that is located one floor below the pool is amazing (get the Octopus!). A buffet breakfast is included and is served in the restaurant near the lobby on the main floor. We found it satisfactory, featuring a changing variety of items; however, most of the time the hot items were on the colder side and you wondered how long they had been sitting there. The staff also needed prompting to refill coffee, tea, etc. as they seem more interested in talking to each other than in helping the guests. We travel a lot and try to get hotel rooms with a bit more space. We reserved a Premium room for this reason but were suprised at how small it was. We even inquired to make sure that was the correct room type because there was barely enough space between the queen bed and desk to get to the bathroom. We had requested a king bed but did not receive it until we returned for our second stay at the end of the trip for one night. This beautiful hotel was the first hotel in Panama and has a lot of wonderful history. I gave it three stars because while we loved the location and the views on the rooftop, the service and food were not the best and the rooms were less than we were expecting based on the descriptions.

Authenticity & Character
Location
Central to everything in Casco Viejo
Staff
Cleanliness & Comfort
Local specialist: Emily Solís
Emily
Emily Solís
Local specialist in Panama | Replied on Aug 05, 2024
Hi Candace, Thank you very much for your kind feedback which will help us to improve further. We are located in Panama and Nicaragua, having staff and offices in both countries allows us to offer the best possible assistance in the services provided. An apology for not specifying that the whatsapp communications were with me directly providing follow up to you during your stay. I am glad to hear that you had a pleasant time in Panama despite the last minute changes that were unfortunately... Read more

Hi Candace,

Thank you very much for your kind feedback which will help us to improve further. We are located in Panama and Nicaragua, having staff and offices in both countries allows us to offer the best possible assistance in the services provided. An apology for not specifying that the whatsapp communications were with me directly providing follow up to you during your stay. I am glad to hear that you had a pleasant time in Panama despite the last minute changes that were unfortunately out of our hands. Thank you again for your feedback which will undoubtedly help us to improve the quality of our services. All the best

A Great Way to See Portugal
Portugal | Mar 10 - Mar 17, 2023

P
Paul Z.
Yarmouth, MA | Reviewed on Mar 23, 2023
We were very pleased with the trip planning and support Pedro provided us prior and during our recent trip to Portugal. We had an excellent experience in Portugal and found most of the itinerary interesting and fun. Most importantly our guides and drivers were all 5 stars++. Communication among all was excellent. We stayed in Lisbon at the Tivoli a truly first-class hotel with a beautiful lobby and attentive well-trained staff. Our guide in Lisbon was Ricardo who showed us the beautiful... Read more

We were very pleased with the trip planning and support Pedro provided us prior and during our recent trip to Portugal. We had an excellent experience in Portugal and found most of the itinerary interesting and fun. Most importantly our guides and drivers were all 5 stars++. Communication among all was excellent.

We stayed in Lisbon at the Tivoli a truly first-class hotel with a beautiful lobby and attentive well-trained staff. Our guide in Lisbon was Ricardo who showed us the beautiful city and took us to a number of spots for a better understanding of the city and what it has to offer. He made some very good recommendations as to other places to visit and shop.

Our only disappointment in Lisbon was the Fado performance. The food and wine were terrible and the performance okay. If this is something of interest to you, we suggest finding a restaurant with a good meal, and going to a Fado performance afterwards. There seemed to be a number of places offering this type of music.

Our trips to Sintra and back/forth to Porto were excellently guided by our driver Eduardo. We cannot say enough good things about him. He was knowledgeable, offered excellent suggestions as to things to see and do, and even made lunch reservations for us at places we had our best meals at.

In Porto we had a super guide in Tereza who showed us the city and provided the Gastronomic Tour. We enjoyed some decent food and a very good wine and port tasting. She also made suggestions as to other sites and shopping. With a tour, lunch and wine tasting, we skipped the Port tasting, and chose to explore the city. Our disappointment in Porto was the hotel Pestana Porto. It is understaffed, and a somewhat tired hotel. The location while having beautiful river views, is in a very touristy area with many bars and restaurants that produce noise well into the night.

Our tour of the Douro Valley was excellent. Our driver Luis has and encyclopedic knowledge of the area, and wineries. Our lunch, winery tour and tasting at Pacheca was very good and we had a wonderful day.

Lastly, in Cascasi, we stayed at Pestana Cascais which was a unique experience. The hotel is well run and was very enjoyable. Cascasi was a fun last stop at a beach resort prior to heading home.

We were very pleased with KimKim and Adventure Portugal and would highly recommend Pedro and team.

Hotel Reviews
Pestana Cidadela Cascais
Cascais

We were able to stay in the historic castle part of the hotel. This was a unique experience. The staff is plentiful and well trained. Food was good and the location is beautiful.

Authenticity & Character
Nice use of the historic buildings.
Location
Staff
Cleanliness & Comfort
Pestana Vintage Porto
Porto

Disappointing. Our room was tired, and the hotel is understaffed, and need training. While the location has beautiful views it is nearby restaurants and bars and very loud. Lastly, getting in and out of the hotel is a challenge given cars cannot pull up to the hotel but must park a block away.

Authenticity & Character
Odd decor for a hotel in the Historic District
Location
Staff
They tried, and high marks to Bruno who was juggling the front desk and playing bellman.
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

Excellent in every way. The hotel is well staffed and they are well trained. The food was good to great and our entire experience there was 5 stars.

Authenticity & Character
Location
Like staying on the 5th Avenue of Lisbon.
Staff
Cleanliness & Comfort
Activity Reviews
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

One of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

We had a beautiful spring day and we had a smaller private boat. Our driver was friendly and knowledgeable. It is an hour ride which was just perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

An excellent day. Luis was a super guide/driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

Tereza was fantastic and we greatly enjoyed her company and knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

An amazing place well worth the visit.

Quality of Experience
Guides, Drivers and Staff
Eduardo is a great drive and guide.
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Terrible food and wine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Ricardo was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Mar 23, 2023

Hey Paul,
Thank you for your message and feedback!
I am very happy to hear that you really enjoyed your time in Portugal and that you would highly recommend us.
We would love to welcome your friends and family in the future and we will make sure to revisit the unit in Porto.
Thank you once again,
Your friend in Portugal - Pedro

Our trip to the UK was seamless from beginnin...
England | Mar 9 - Mar 17, 2023

C
Carrie W.
Mason, OH | Reviewed on Mar 23, 2023
Our trip to the UK was seamless from beginning to end! Drivers were on time and transportation to/from airports, trains and hotels was super easy. The hotels were all amazing. The Bloomsbury in London was perfect. The hotel staff knew us by name. The hotel bars were lovely and just what we needed after full days of sightseeing. Stephen also arranged breakfasts to be included with our stays which proved to be very helpful in starting our days. Day one we saw the Tower of London and Tower... Read more

Our trip to the UK was seamless from beginning to end! Drivers were on time and transportation to/from airports, trains and hotels was super easy. The hotels were all amazing. The Bloomsbury in London was perfect. The hotel staff knew us by name. The hotel bars were lovely and just what we needed after full days of sightseeing. Stephen also arranged breakfasts to be included with our stays which proved to be very helpful in starting our days. Day one we saw the Tower of London and Tower Bridge. We ate at Skye Garden for lunch which has breathtaking views of London. From there we walked across the London Bridge to Borough Market for dessert. Day two we saw Buckingham Palace, Big Ben and toured Westminister Abbey. We had high tea at The Savoy which is a must-do! Later that evening we went to a club called Ballie Ballerson which was so much fun, perfect for those with children over the age of 18. Day three we went to Covet Gardens and shopped and also hit Harrod’s, which is a site to see! Mr. Foggs in Covet Gardens is a darling pub with the best fish and chips I’ve ever had! Day four we had a private driver take us from London to Oxford for a day trip. Definitely a highlight of the trip. The University is so beautiful and incredibly interesting with lots of history and stories based on it. Our tour guide was full of great stories. Definitely stop at The Turf Tavern for lunch! Day four was a much needed day of rest in the Cotswolds. The Wild Rabbit Inn in the Cotswolds stole my heart! Everywhere you looked was Instagram worthy! We stayed in a two bedroom cottage that was the coziest place we’ve ever rented. The inn and pub were steps from our front door and the pub served great traditional English food and drinks. We spent hours in the pub sitting by the fire playing card games. Daylesford Farms is a must see and perfection everywhere you look. We did the walk from the inn to the farm which was really pretty although very muddy. Day six we had a private driver take us on a tour of the villages in the Cotswolds. Each village is equally beautiful and quaint, but there is not a lot to get out and do. Many of the shops have closed. This was our least favorite day. Then we took the sleeper train to Edinburgh which was a really fun experience! It was a lot nicer than I thought it would be and I actually slept very well. My husband, who is 6’3” would probably not agree with me. In Edinburgh, day 7, we stayed at the Balmoral, another exquisite hotel. Edinburgh is walkable and you can see a lot in just one afternoon. Probably my least favorite city, but it was my 18 year old son’s favorite. He loved hearing the history and the old buildings and we toured the underground tunnels and graveyards complete with ghost stories to go along. Day 8 another private driver to the fishing villages of Fife and St. Andrews. This was a perfect day trip and end to our holiday. The villages are quaint and a lovely drive and St. Andrews was very cool to see both the University and the golf course. Don’t for get to stop for a pint at the Jigger Inn!

Hotel Reviews
The Balmoral Hotel
Edinburgh

Beautiful room and bathroom. Great service for such a large hotel. The staff was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caledonian Sleeper
London

A fun experience.

Authenticity & Character
Staff
Cleanliness & Comfort
Wild Rabbit Inn
Kingham

My favorite! The comfiest coziest cottage ever! Perfection everywhere you looked. Perfect place to build a fire, sip some tea and read a book. The inn was darling and a great place to settle into for hours playing games and sipping pints!

Authenticity & Character
Location
Loved the tiny village of Kingham. Perfect for a couple nights to unwind.
Staff
Cleanliness & Comfort
The comfiest coziest cottage ever!
The Bloomsbury
London

Loved this hotel! Loved the smallish size and personal attention received. The hotel staff knew us by name. The Coral Room bar was the perfect place to relax after a full day of touring. The downstairs bar with live music was also pretty great. Beds were very comfortable. And the bathroom! The bathroom was amazing from top to bottom! Even came with a Dyson hairdryer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fishing Villages of Fife & St Andrews from Edinburgh
Fishing Villages of Fife & St Andrews from Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Caledonian Sleeper Train between Scotland & London
Overnight Caledonian Sleeper Train between Scotland & London
London
Quality of Experience
Guides, Drivers and Staff
Transport
Full day in the Cotswolds with small group and driver/guide
Full day in the Cotswolds with small group and driver/guide
England

The driver was great. The villages are all beautiful. Just not a lot to get out and do.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver/guide
Oxford
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
London

Loved the black cab experience! Very knowledgeable driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Apr 08, 2023

It was a pleasure organizing this for you and your family Carrie. Thank you for choosing us.

Wonderful trip Spain and Portugal! All aspect...
Spain | Mar 6 - Mar 20, 2023

Cara
Cara D.
Hot Springs National Park, AR | Reviewed on Mar 23, 2023

Wonderful trip Spain and Portugal! All aspects were extremely well organized, planned and executed. All guides, drivers, hotels and all aspects of travel were excellent. Not one detail was lacking. I am usually extremely picky about hotels and look for great deals. They did both! I don’t think I have ever stayed in such unique and accommodating hotels that were of such good class. They talk with you on the phone to make sure that your personal interests ans well ans unique needs are included in your tour. Just wonderful.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Mar 23, 2023

Thank you Cara for your kind review! It was so nice hosting the two of you here and should you decide to come back to this side of the world again, it would be my pleasure to help you explore other beautiful corners of the Iberian Peninsula!

Gorgeous, still relatively untouched, and inexpensive
Nicaragua | Feb 28 - Mar 16, 2023

F
fern k.
Canada | Reviewed on Mar 23, 2023
Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to...
Read more

Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to return in 2 or 3 years!!!

Hotel Reviews
Hotel Los Altos
Estelí

We visited the stone man and did an artisanal coffee and farm visit from Esteli , all of which were awesome. The city itself is BUSY and we were warned to not be walking around our hotel after 10 pm. The hotel was near Central Park and church and the area was totally fine during the day and early evening. The room was fine, the staff ok. Might look into a home stay if we were to visit Esteli region again. We are not busy city people but if you like being in the centre of action you might not mind this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoriano
San Juan del Sur

Older hotel that needs some work. The architecture is amazing and some areas were well maintained. But the main stairs to the hotel were uneven / being repaired. Funky smell - mildew? In the lobby. The room itself was nice with good amenities and comfy bed.

Authenticity & Character
Location
On the Main Street across from a very busy boat filled beach/ harbour
Staff
Cleanliness & Comfort
Had to be careful on the uneven main entrance stairs. Find what is causing the smell in the lobby - maybe it was just temporary???
Aaki Hotel
Las Peñitas

Wonderful location on the beach with comfy bed and great view from our balcony. The included breakfast was ok but we added a fruit platter for an extra charge that was fabulous. The lunch and dinner items need work. I had what I thought was going to be a fresh fruit bowl with chia and granola but the fruit was puréed into a smoothie - such a shame when the fresh fruit in season is outstanding. The flavours all just blended together- disappointing.

Authenticity & Character
Location
Great location on a gorgeous stretch of beach
Staff
Awesome friendly staff
Cleanliness & Comfort
Hotel Lever
Somoto

What a surprise to find such a high end feeling newer hotel in northern Nicaragua!!! Food was great. Comfy bed. Loved the town of Somoto. Just small enough to easily explore and quickly feel at home in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Selva Negra (Bungalow)
Matagalpa

Loved this rustic cabin in the middle of a forest. Lots of wildlife!! Great hiking trails. Very interesting coffee tour of a large coffee producer.

Authenticity & Character
Location
Loved the forest location
Staff
Cleanliness & Comfort
Pacaya Lodge y Spa
Masaya

We were in a private cabana overlooking the lake and gorgeous grounds. Loved the sound of the howlers and birds every day. Loved our deck with comfy hammock. Very luxurious accommodations. Staff were super friendly and accommodating. Food was good.

Authenticity & Character
Loved that the owners also are involved in education and farming locally
Location
Big deck overlooking the lagoon
Staff
Staff were super friendly and helpful. I even received a birthday card and small gift on my birthday 🥳
Cleanliness & Comfort
Very luxurious.
Finca San Juan de la Isla
Altagracia

We were in a cabana overlooking the lake and “bird island”. Beautiful spot. Food and service was great. Lots of wildlife. It’s super windy but the restaurant did a good job of putting up screens to block the wind but still allow a view. We loved the private remote feeling of this place - if you need to be where the action is , look elsewhere.

Authenticity & Character
Rustic cabanas Beautiful gardens
Location
Private remote
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Panama | Replied on Jul 20, 2023

Hi dear Fern,

Nice to greet you again! Thank you very much for your feedback . We are delighted to hear that you enjoyed the experiences we prepared for you. It was a pleasure to help you create your itinerary according to your needs and preferences as reflected in our communications.
Nicaragua awaits you and the kimkim team to plan your next adventure

Egypt and Jordan Discovery tour
Egypt | Mar 2 - Mar 20, 2023

R
ros w.
Australia | Reviewed on Mar 22, 2023
This trip was arranged by Ibrahim & Amr perfectly! We were a group of 15, all the sites, transport, guides were absolutely amazing. We selected the 'luxury' trip and it was exactly that, the hotels were out of this world, nothing less than 6 star. The dahabiya was beautiful and so relaxing. Mostafa, our Egypt guide was the best guide ever - he was so engaging, smart, knowledgeable about everything we saw - he made everything so relatable and so interesting. he has a wonderful sense of humour... Read more

This trip was arranged by Ibrahim & Amr perfectly! We were a group of 15, all the sites, transport, guides were absolutely amazing. We selected the 'luxury' trip and it was exactly that, the hotels were out of this world, nothing less than 6 star. The dahabiya was beautiful and so relaxing. Mostafa, our Egypt guide was the best guide ever - he was so engaging, smart, knowledgeable about everything we saw - he made everything so relatable and so interesting. he has a wonderful sense of humour and got on so well with each of us. Akram, our guide in Jordan, was so kind and calm and knowledgeable and ensured we all enjoyed all our site visits in Jordan. This trip was a once in a lifetime trip and everyone loved it and will remember it forever. The contact from Ibrahim and his team was constant even once the trip started. He even organized a surprise birthday cake for me in Jordan . Perfect trip. Could not recommend highly enough using Kim Kim to organise

Local specialist: Ibrahim Elaref

We had a very nice trip in Torres Del Paine N...
Chile | Mar 14 - Mar 20, 2023

MEIHUA
MEIHUA F.
Madison, WI | Reviewed on Mar 22, 2023
We had a very nice trip in Torres Del Paine National Park and really appreciated all the arrangements and help provided by Jesse. We'll definitely recommend KimKim service to our friends in the future. Read more

We had a very nice trip in Torres Del Paine National Park and really appreciated all the arrangements and help provided by Jesse. We'll definitely recommend KimKim service to our friends in the future.

Hotel Review
Hosteria Pehoe
Authenticity & Character
Location
Natural beauty
Staff
Cleanliness & Comfort
Activity Review
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 23, 2023

Hi Rose,

So happy to hear you and your friends enjoyed the trip :) I can only imagine all the wonderful pictures you were able to take of the beautiful landscape!

Take care,
Jesse

Why travelers love kimkim

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