Kimkim Trip Reviews

We cannot say enough about Jessica, our local specialist for Italy with Kimkim, and Storywalking. We are seasoned travellers but with this being our first international trip since the pandemic, we decided to use KimKim for the first time. It was wonderful!

With a short interactive questionnaire to start the process, we were able to dialogue back and forth with Jessica including a zoom call, to exchange ideas and options to make our trip perfect. Jessica found the perfect matches for us including private airport transportation, hotel, city tours, excursions outside the city, a trip to a local farmer and formaggio maker, an olive oil tasting, and fine dining.

We hit the streets with a night walking tour with Susanna, a private cooking glass in the Ghetto, and walk with Sarah around Trastervere.

Not only where things organized well, on time and secure, Jessica kept in touch with us throughout the week to see if we wanted any modifications, any additions, etc. She was truly someone we felt we could reach out to in a minute if necessary. We even asked for what seemed like the impossible, a reservation at a fine restaurant that we had not booked in advance and was booked up. Jessica must have good connections because we were in (we were also flexible which is important) and had a wonderful afternoon on an otherwise wet afternoon.

Thank you so much Jessica! We had a wonderful trip thanks to you.

Hotel Review

47 Boutique Hotel

Rome

Great location, staff and hotel rooms!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Michelin restaurant: a day trip from Rome

Italy

This was an amazing day! The visit with local cheese maker and sheep farmer was quite interesting and the couple (3rd generation family owners) were the sweetest! The olive oil tasting was new to us and certainly opened our eyes to another tasting besides food and wine. The restaurant, La Trota, was amazing: we completed a wine pairing of local wines with each course. The staff were great, the atmosphere lovely and we had a wonderful experience. And our driver was very professional and courteous.

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was great!
I found KimKim through an Internet search and was so excited. I told them a basic outline of what I wanted and they found me someone who could organize it for me. I basically had a bespoke vacation planned for me. The KimKim web interface is easy to use and what’s really nice is that keeps all of your correspondence with your travel specialist in one place.

I was assigned to Old Town Outfitters in Antigua Guatemala. Eduardo organized my trip EXACTLY how I asked for it. I got to do everything I wanted to do. I had an extra day and Eduardo suggested a volcano climb and it was the perfect addition to my trip. The hotels were clean and had charm.

My itinerary included a volcano climb, a visit to Tikal, a 5 day jungle hike/camp to El Mirador, and a free day to wander Antigua. My guides were all very knowledgable. The guide I had for Tikal, Mario, was one of the most knowledgable guides I have had anywhere. He was able to put the ruins in a historical context encompassing other ruins I had visited before. The guide i and for El Mirador was an amazing mix of guide and outdoorsman. He really took care of our group and I felt completely safe in the jungle with him.

I highly recommend KimKim and will use their services again for other trips. And I also highly recommend Old Town Outfitters and Eduardo if you are going to Central America.

I thought Linda did a great job arranging our trip to Norway.

Unfortunately outside influences affected the trip. SAS changed our flights 6 times which had a knock on affect to our itinerary but Linda was very patient reorganising it multiple times. SAS also lost one of our bags which was returned to us a day later thankfully. We returned to the UK with Norwegian Airlines who seem a great deal more reliable.

I would not recommend travelling to the islands over Christmas when many of the facilities are shut. However this may be due to Covid restrictions (restaurants are not currently allowed to serve alcohol).

Covid blighted this trip (I tested positive on day 3) but Linda continued to provide support and assistance throughout. Not the trip we wanted at all but not because of anything that KimKim had control of.

Mathias was extraordinary! He helped us through the entire process from customizing the trip to our needs and physical abilities to covering as much as possible culture and nature. He had a network of amazing guides in all locations to that truly cared for us. He even came to meet us in person at our hotel and left us a little present w Ecuador goodies. From Quito bike tour & cooking class to Quitsao& Otavalo and then Galapagos we had an great time in Ecuador! Also, we appreciated the transparency of the process and how easy it was to communicate w Mathias. We are already thinking of our next Ecuador trip ( this was our first time in South America, usually we travel to Europe). Highly recommend Mathias and KimKim!

This was just an overall incredible experience for us. Diego really listened and set up an extraordinary 7 day trip for our family. It was an outstanding blend of fun, culture, relaxation, and excitement.

There was one little hic-up with one of the drivers, but Diego and the team responded very quickly... we didn't miss anything.

My 7 year old daughter could not have enjoyed it more. We'll be going back and will trust Diego with all our plans.

Using KimKim was a fantastic overall experience and I’d definitely recommend using them to book another trip. We were able to pack a lot in during our visit to Iceland and our guides with Hidden Iceland with super friendly and knowledgeable. It was so helpful and easy having our schedule set in advance, with a detailed packet of all of our activities. Our travel concierge was responsive and helpful both before and during our trip as well. We had a great time and I look forward to visiting Iceland again!

Trip was as planned. All scheduled transfers showed up within (10 to 20 minutes) of the scheduled times. Organization of the trip was easy with Alberto.

As far as the trip itself, Costa Rica is a great place to visit, however; going from place to place is taxing. Our normal car ride was 3+ hours. This was expected for the places we choose, however; looking back on it we spent too much time getting from place to place and not enough time seeing relaxing on our vacation. For a week long trip, we estimated that we were in a vehicle for 30+ hours in total. This is not the fault of the company we choose, they did a great job, just a thing of note for others following in our footsteps.

Beer was cold, weather was ideal, people were friendly, food amazing and Costa Rica was beautiful.

Marina was a wonderful trip planner! She was knowledgeable about the cities in Spain we wanted to visit, offered detailed guidance, took care of all the details and was exceptionally responsive. She selected hotels that were perfect for us and provided all the resources and information we needed to have a wonderful trip. She checked in with us all week, even on Christmas day! Thank you, Marina!

What an amazing vacation through kimkim! Right from airport pick up to drop off and everything I’m between we had the best experience at Costa Rica. The outfitters they arranged for the activities such as zip lining, canyoning & rafting were perfect. A special mention to Olman who was our advisor. He’s been nothing but awesome! We had some changes to itineraries, flight cancellations etc and he helped our group throughout!

Would Highly recommend kimkim for anyone looking for future trips!

Thanks
Tina

Chile is a wonderful country and we will likely go back there soon. While we enjoyed the trip very much, there were quite a few short comings. I would have planned the trip a lot better myself. Chile is extremely strict on Covid protocols. We appreciate the strictness and made us extremely safe traveling to the country.

We spent couple of days in Santiago, but much of the time was spent sitting in the hotel room. We arrived on Saturday morning. We could not leave the room due to quarantine until about 4pm. Our Santiago tour guide arranged a trip to the city only in the afternoon on Sunday. The Santiago tour guide (local) was nice and the van carrying was very nice. We never got to the see the famed Mercado Central and Mercado La Vega. Out of more than 48 hours spent in the city, our tour guide spent about 4 hours taking us around.

Our trip to Punta Arenas was on Monday, with the flight leaving at 11am. There were flights leaving earlier in the day, but we were only booked on the flight that left later in the day and with a hop. This killed more than half the day.

More wasted time in Puerto Natales. The trip to Balmaceda and Serrano Glacier was supposed to be for a full day (9 hours). But the trip was done within four hours. We never stepped foot on the land anywhere. Overall, lots of time was wasted. For a trip that cost us a lot, we would have used the time better.

Finally, our hike to the base of Torres Del Paine was supposed to be on Thursday initially. This was changed to Friday after we arrived in Chile. We did not want to do the hike to the base as we were not sure we would not have enough time to recover as well as time to take the covid test before hopping back on the flight back to the US. We wish the planning was better.

To our surprise, we never met Lorena, our travel agent. We thought we are meeting with a travel specialist based in Chile, not Houston.

This was Eileen’s dream trip. In March of 2020 we came one question away from booking our trip with another company when COVID-19 stopped the world.

At the beginning of June 2021 we started talking to KimKim and they connected us with Daniel Larrea, their Ecuadoran expert. They could not have found anyone better. Three different itineraries came to us in a couple of days. They were all good, but one was really on target for us. We asked, and Daniel answered a lot of questions over the next few months. A number of tweaks to the schedule were not a problem. We booked and waited for October.

At every step, Daniel was superb and a pleasure to speak with from the “middle of the world” as he likes to say. Responses to our questions came within hours.
They always contained an amazing level of detail, whether on hotels, guides, pickups, or transfers. Everything was well planned.

He even came to meet us at the hotel the day we landed!

We got home on November 4th and it could not have gone better. Everything Daniel arranged worked out like clockwork. The guide, David, in Quito was a true professional. He has an amazing level of knowledge on everything from history to the flora and fauna we saw along the way. After we expressed interest he rearranged the whole 5 day schedule so that we could participate in the Sunday Quito bike ride. The bonus to that was being able to hike at Cotopaxi on Monday with almost no one else there.

Once we transferred to the Galapagos, the ship the Integrity, was luxurious and beyond our expectations. The staff was outstanding. Having a stateroom with a kingsize bed, a private balcony, and only 16 other guests certainly helped add to the level of luxury and attention provided. 8 days flew by in a blur of hikes, snorkeling, kayaking led by the expert naturalists on board. All of the meals were delicious and varied and they accommodated a dietary restriction perfectly .

Another terrific choice by Daniel was our guide in Guayaquil. Francisco provided us with a wonderful city tour in the morning and early afternoon. He then came back to get us at the hotel at 11 PM to drive us to the airport and walk us through every aspect of airport check-in up until we said our goodbyes at the entrance to security.

We are happy to give top marks in every category for Daniel and all the folks he lined up to take care of us. The KimKim model of using local experts certainly worked for us and we wholeheartedly recommend the company and its chosen experts!

Where do I even begin. Hammid was an amazing addition to our trip. I think without the addition of this wonderful soul, who provided our transportation throughout Morocco, the trip would not have been the same. The country is beautiful, but it is really these personal connections that make KimKim standout compared to other travel services. Hammid went out of his way to ensure our happiness and safety throughout the trip, and we shared in food, laughter, adventure, and stories. I was very pleased with my experience, and I will of course come back!

Overall, our Mexico trip was amazing and I was very happy with our accommodations and planned activities. All of our guides were great, but a special shout-out to our guide Manuel who took us through the Sian Ka'an Biosphere Reserve. He went way above and beyond and his passion for his work really showed. Other highlights of the trip were Chichen Itza, a cooking class in Tulum, and everything about Holbox Island. Our local assistant, Leslie Perez was very responsive and helpful. We did have a couple of misfires on our transportation, almost missing our ferry to Holbox Island, and our airport return driver showing up 6 hours early, then leaving. We had to hire a local taxi to make our flight and it was a little sketchy but we made it. Otherwise the planning, tours, and service were stellar. Looking forward to our trip to Italy in a few months!

We had a really lovely trip to Ecuador planned by Daniel and his team!
Our trip included days in Quito, the Galapagos islands and Cuenca
In Quito our guide Danny worked really hard to make sure we got to see the Mitad del Mundo/Intinan museum site, downtown Quito, the Cotopaxi National Park and the Quilotoa lagoon in a packed schedule.
Our RTPCR tests for travel to Galapagos was arranged by Danny right at the hotel.
In Puerto Ayora/Galapagos, we were booked into a lovely hotel - Ikala - right by the wharf and it was great to see the nightlife as well as have lunch on a ranch with giant tortoises nearby.
Cuenca is where Daniel really hit it out of the park with his hotel and room selection at the Cruz Del Vado. Amazing hotel, superb views. Also a special shout out to our guide Genaro who was really knowledgeable both of the flora and fauna in Cajas National park as well as the history of the region when we toured Ingapirca ruins.
the RTPCR test for our return was also arranged by Daniel and it was great to just enjoy the country without having to worry about a lot of the logistics. Daniel or Lucia were always available via Whatsapp for any questions or for minor delays due to traffic for airport pickups etc.
I wouldn't hesitate to wholeheartedly recommend Daniel and Responsible Travels SA for a trip to Ecuador!

Loved the service and customized package!

Hotel Review

Shana by the Beach Resort

Manuel Antonio

Incredible location with spectacular view. A bit dated but still worth going

Tips for future travelers

The property is on a high cliff above the ocean. Great view. But remote beach access requires a vigorous walk

Authenticity & Character

Charm

Location

Cliff based view of ocean

Staff

Friendliness

Cleanliness & Comfort

Cleanliness; simplicity

Activity Review

Manuel Antonio National Park Guided Nature Hike

Costa Rica

Seeing wildlife through the guide’s eyes was amazing!

Quality of Experience

Expertise of guide

Guides, Drivers and Staff

Knew their subject cold

Transport

Comfortable

I approached kimkim because I thought they were displaying good values.
Eduardo who helped me plan the itinerary was really approachable and responsive.
Highlights were the visit of Antigua and its surrounding, Yacha, Tikal, the hike on the volcano Acatenango, not forgetting Rio Dulce and lake Atitlán. Stunning places to experience!
Muchas gracias a todos quienes ayudaron a hacer el viaje recuerdos tan maravillosos! Pedro (guide) , Herber (driver), Fernando (driver), Jaime (guide), Daniel (boat).

We trusted Alberto, Diego (with GWA, who will be one of your main contacts once you're in CR), and KimKim as a whole with our honeymoon, and they knocked it out of the park. Booking everything was seamless, as we were able to adjust lodging and activities to fit our desired budget and pacing of the trip. Alberto was exceptionally responsive and accurate with his information. Every tour guide, every transfer/ride, and every hotel/resort were exactly what we'd hoped for. We ended up with the honeymoon of a lifetime, rich with wildlife, adventurous experiences (including horseback riding through the cloud forest and countryside, whitewater rafting, ziplining, and swimming in a waterfall), and most importantly, ease. I strongly recommend using KimKim to book your Costa Rica experience without hesitation.

He was fantastic! Planned an amazing trip for us that kept us busy but also had some downtime to enjoy and relax. The selected tours were top notch and we highly recommend them to anyone looking to see the best of Costa Rica!

Nada was responsive and offered alternatives. Was willing to accommodate changes.

We had a blast Daniel planned our first trip to Ecuador and did such a great job we planned another with him. And our guide christen I can say enough good things about him . He was so informative and made our trip even more enjoyable. thank you for all you did for us . We are very grateful 🙏 😀 we had such a wonderful time