Kimkim Trip Reviews

4.8
Based on 19,802 ratings
Read 19,802 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Super trip to Morocco!
Morocco | May 25 - Jun 4, 2022

Tabassum
Tabassum Z.
Mexico | Reviewed on Jun 11, 2022
Sharon did an absolutely phenomenal job planning the itinerary out for us. Within 11 days, we were able to cover almost all of Morocco in exactly the way we wanted- a bit of adventure, relaxation, and a window into moroccos history, culture and architecture.
Our tour guide, Amnay was with us throughout the trip and he was fantastic- made us feel comfortable and never rushed.
Sharon’s business partner & better half met us in their hometown and we did a couple of great hikes, which has been...
Read more

Sharon did an absolutely phenomenal job planning the itinerary out for us. Within 11 days, we were able to cover almost all of Morocco in exactly the way we wanted- a bit of adventure, relaxation, and a window into moroccos history, culture and architecture.
Our tour guide, Amnay was with us throughout the trip and he was fantastic- made us feel comfortable and never rushed.
Sharon’s business partner & better half met us in their hometown and we did a couple of great hikes, which has been a highlight of the trip.
While I think the entire trip was beautiful, I’d have to say our time isn’t he desert, Fez and Marrakesh were truly memorable. Thank you Sharon & Morocco immersions for this amazing holiday!

Hotel Reviews
Hotel Xaluca Dades
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

Fantastic, bespoke experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Tour Hassan Palace
Rabat

Nice hotel however the rooms are in need of repairs and maintenance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mamounia
Marrakech

What a beautiful property!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Fantastic property!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian

It was a fantastic trip! Eleni is very knowle...
Greece | May 24 - Jun 4, 2022

A
Aktta P.
Tiffin, OH | Reviewed on Jun 11, 2022

It was a fantastic trip! Eleni is very knowledgeable

And the The team on ground was very responsive ❤️❤️

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jul 23, 2022

Thank you very much Aktta and family!
The trip we together created was indeed fantastic, very rich in experiences, kid-friendly activities and I should confess I admired your fast-pace with your very young kids!
Looking forward to hosting you in Greece or in Italy!

Our Guides were great and they presented oppo...
Portugal | Apr 4 - Apr 13, 2022

S
Sara D.
| Reviewed on Jun 10, 2022

Our Guides were great and they presented opportunities and activities that we wouldn't have gotten on to connect with on our own.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 15, 2022

Hi Sara, thank you so much for taking the time to do a review. I am pleased to hear that you enjoyed your trip to Portugal. It was my pleasure to help you plan this trip. Marina :)

Family trip to Greece
Greece | May 21 - May 31, 2022

M
Michael M.
Pensacola, FL | Reviewed on Jun 10, 2022
Our family of seven from the United States just returned from a trip to Greece. We visited Athens, Mykonos, and Santorini. Nadia was our travel specialist from kimkim and planned our entire trip, She suggested and arranged family excursions that were perfect for our family. The hotels were centrally located in each area and very nice. The local guides she arranged for our excursions were knowledgeable, fun, and spoke excellent English. Nadia was easy to communicate with by email and... Read more

Our family of seven from the United States just returned from a trip to Greece. We visited Athens, Mykonos, and Santorini. Nadia was our travel specialist from kimkim and planned our entire trip, She suggested and arranged family excursions that were perfect for our family. The hotels were centrally located in each area and very nice. The local guides she arranged for our excursions were knowledgeable, fun, and spoke excellent English. Nadia was easy to communicate with by email and responded quickly. She provided information about each location and recommended places to visit and restaurants. We especially enjoyed hiking around the Caldera and the sunset Catamaran Sunset tour in Santorini. We would definitely use kimkim again to plan our vacations.

Hotel Reviews
Deluxe Rest Boutique
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Cypria Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Argo Hotel
Mykonos
Authenticity & Character
Location
Close to the beach and restaurants
Staff
Very helpful and welcoming
Cleanliness & Comfort
Activity Reviews
Platinum Morning Caldera Cruise
Platinum Morning Caldera Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Divine Delphi Excursion
Divine Delphi Excursion
Greece
Quality of Experience
L
Food
Guides, Drivers and Staff
Transport
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nadia Pithara
Nadia
Nadia Pithara
Local specialist in Athens | Replied on Jul 22, 2022

Dear Michael,

Thank you very much for your review and for sharing your trip's special photos! It was a true pleasure meeting you all in Athens, and seing your family's smiles on Greek backround!

I am so happy the vacation was perfect for your family, as these moments are treasures for life.

Kindly know that in case you decide to visit our country in the future, it will be my pleasure to craft another trip for you, introducing you to different parts of amazing Greece :)

All the best,
Nadia

The BEST of Portugal - Custom Land Tour
Portugal | May 25 - Jun 8, 2022

Russ
Russ K.
Santa Ana, CA | Reviewed on Jun 10, 2022
We couldn't be more pleased with the KimKim process. They set us up with Marta, a destination specialist for our planned location, Portugal. We gave Marta a general idea of where we wanted to go, for how long, and for what kind of budget. The next day, we had our first draft of an itinerary!! The KimKim app allowed us to comment on each hotel, each tour, etc., so we could pick away at it. In the end, and after only a few rounds, we had the perfect match! Marta stayed in touch with us up to... Read more

We couldn't be more pleased with the KimKim process. They set us up with Marta, a destination specialist for our planned location, Portugal. We gave Marta a general idea of where we wanted to go, for how long, and for what kind of budget. The next day, we had our first draft of an itinerary!! The KimKim app allowed us to comment on each hotel, each tour, etc., so we could pick away at it. In the end, and after only a few rounds, we had the perfect match! Marta stayed in touch with us up to trip time, and even on WhatsApp during the trip. We had a couple of areas where we needed help, including setting up a Covid test on exit, and she was right there to help every step of the way. 5 stars is not enough!! Thank you, Marta!

Hotel Reviews
Hotel Star Inn Lisbon Aeroporto
Lisboa

Great airport hotel. We stayed here the night before our flight out, and it was an easy 5 minute walk from the hotel to the terminal!

Authenticity & Character
Location
Walking distance from Terminal!
Staff
Cleanliness & Comfort
Agua Hotels Vila Branca
Lagos

Very roomy apartment hotel. Tons of room! Location was pretty good. 20 min walk into old town center. Staff was nice, but not overly helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora

Very cool suites hotel. Tons of room! Location is great once there, but hard to get to by car.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lisboa Prata Boutique Hotel
Lisboa

Great location! Clean! Decent size room...small by American standards, though. Great staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Oslo Coimbra
Coimbra

Super helpful staff. Small room, but not a problem for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Premium Porto Downtown
Porto

Really nice, clean hotel, in a great location, within walking distance of most iconic sights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Boat to Benagil Cave & Carvoeiro Beach
Catamaran Boat to Benagil Cave & Carvoeiro Beach
Portugal

My only comment on this one is that it wasn't long enough! I loved it. Great crew, great boat and beautiful scenery! I could have spent an entire day doing this!!

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

Loved this place! Family run and a beautiful location. Met some wonderful people from all over the world, and enjoyed a lovely lunch and wine outside.

Quality of Experience
Food
Guides, Drivers and Staff
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Lisbon

Our guide, Joanna, was great! Fun, bubbly, smart, and a great 4x4 driver! We loved this experience, primarily because of her!

Quality of Experience
Guides, Drivers and Staff
Transport
Group Excursion to Sintra, Cascais & Estoril
Group Excursion to Sintra, Cascais & Estoril
Lisbon

Had a tough time with this one. It was pouring rain in the morning, which didn't help, but regardless of the rain, the crowds and waiting lines at Sintra were ridiculous. We spent over 2 hours basically standing, moving 3-6 feet, standing again, etc. I would NOT recommend Sintra at all. On the contrary, I loved the rest of the tour. Cascais is an amazing place, and would have like to have spent much more time there. Lastly, the guide and bus driver were not aware that they needed to return us to our hotels, and basically left several travelers stranded, needing to Uber back to our hotels. Bad communication.

Quality of Experience
Guides, Drivers and Staff
Transport
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal

Great night! Food good. Service good. Entertainment good. What else could you ask for!

Quality of Experience
Food
Guides, Drivers and Staff
Lisbon Guided Tour
Lisbon Guided Tour
Lisbon

Turned out, we were the only ones on this tour! So it was essentially a privately guided tour. Perfect for us. We saw many parts of the city, and learned much of the history of Lisbon. Highly recommended tour!

Quality of Experience
Guides, Drivers and Staff
The Craft Beer Side of Porto: Tastes & Surprises
The Craft Beer Side of Porto: Tastes & Surprises
Porto

We love to do food tours when we arrive into a city. This one was great. We had two guides, both knowledgable about the food and the city! We were a group of 8 and it was very comfortable. We loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Óbidos
Private Transfer {{start_location}} to {{end_location}} via Óbidos
Portugal

This was fine, but our driver didn't speak english, so there was no conversation. Which is totally okay, but it just turned out to be a taxi ride, basically.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

This is a must do while in Porto. Small van experience with 8 other great people from all over the world. Our guide was friendly and knowledgable, and it was a perfect day of wine tasting and seeing the Douro Valley!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Great way to see Porto! And more of Porto than on a walking tour. Our guide was amazing, and followed up with her suggestions on where to eat!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 13, 2022

Hi Russ, thank you for your kind words and wonderful insight into the trip that we planned for your visit to Portugal. I am more than happy to see you enjoyed it and that you had fun throughout the whole journey. We are thrilled that you chose us and I hope our paths will cross again when planning your next adventure.

Our trip to France was over 2 years in the ma...
France | May 27 - Jun 8, 2022

Jodi
Jodi P.
Canada | Reviewed on Jun 10, 2022
Our trip to France was over 2 years in the making due to COVID delays. The wait was totally worth it. Joel curated our trip to our exact specifications. We visited 3 regions - Normandy, Alsace and Provence. In each of these locations he chose the accommodations, tour company’s, organized rental cars, train tickets and most of our transfers. I was grateful for his expertise in planning what was reasonable and what was not. There is absolute value for dollar in the expertise Joel... Read more

Our trip to France was over 2 years in the making due to COVID delays. The wait was totally worth it. Joel curated our trip to our exact specifications. We visited 3 regions - Normandy, Alsace and Provence. In each of these locations he chose the accommodations, tour company’s, organized rental cars, train tickets and most of our transfers. I was grateful for his expertise in planning what was reasonable and what was not. There is absolute value for dollar in the expertise Joel provided to us.

Hotel Reviews
Hôtel A La Villa des Artistes
Paris

Very comfortable rooms. Large and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Le Mas Saint-Joseph 3*
Saint-Rémy-de-Provence

Lovely boutique hotel. Very clean and with in reasonable walking distance to grocery store, restaurant. Beautiful pool and lovely host and breakfast.

Tips for future travelers

It is a bit of a hike in the heat to walk to town. Parking is included and easy on site. The host is lovely and the pool was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
James Boutique Hôtel
Colmar

Modern and clean. Comfortable beds. Delicious buffet style breakfast.

Tips for future travelers

Perhaps - I think I would research accommodation that would have been a little closer to the city centre and with some character.

Authenticity & Character
Modern and clean
Location
It was with in walking distance to where we wanted it to be - closer would have been better
Staff
Spoke good English
Cleanliness & Comfort
New and very clean
Le Grand Arbre B&B
Bayeux

Magical place! Beautiful, tranquil yet close to everything you would need. Beautiful spacious room. Incredible breakfasts and lovely hosts. If it is available - I would return with out hesitation.

Tips for future travelers

Free and easy secure parking. Your room is on the second level - so there would be stairs. It is truly like something from a story book.

Authenticity & Character
Stunning, authentic character
Location
Just off the beat and path - but walkable
Staff
Excellent communication and food
Cleanliness & Comfort
Bed was very comfortable. Large walk in shower
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jun 13, 2022

Hello Jodi,
Thank you so much for the review that you posted on Kim Kim. I'm so glad that you enjoyed your trip after having waited for it for more than 2 years !
Your comments are very important for us as they help us to maintain and improve the quality of our services and suppliers. Be sure I'll share it with all the people who have contributed to the success of your trip !
Best
Joel

We could not have done this trip through Croa...
Croatia | May 26 - Jun 9, 2022

H
Holly L.
Newark, NJ | Reviewed on Jun 10, 2022

We could not have done this trip through Croatia and Slovenia without Nico or our local contact, Lucija! Lucija was very detailed in her directions, instructions, and was always very quick to respond if we needed assistance. Everything was pretty seamless and we had an amazing trip. The guides in each city were knowledgeable and personable. I would recommend Kimkim to everyone!

Local specialist: Nico Piccoletti

The Netherlands and Belgium
The Netherlands | May 29 - Jun 9, 2022

Cindy
Cindy w.
Canada | Reviewed on Jun 10, 2022
We had an absolutely amazing time traveling to The Netherlands and Belgium thanks to Bas from Beat the Dutch Travel who we met through kimkim. Throughout the planning process, Bas was exceptionally helpful; he asked us good questions to get a sense of our interests, needs, budget etc. and always responded to our messages in a timely manner. Early in the process he provided a potential itinerary which was sufficiently detailed to give us a sense of what our trip might look like and then... Read more

We had an absolutely amazing time traveling to The Netherlands and Belgium thanks to Bas from Beat the Dutch Travel who we met through kimkim.

Throughout the planning process, Bas was exceptionally helpful; he asked us good questions to get a sense of our interests, needs, budget etc. and always responded to our messages in a timely manner. Early in the process he provided a potential itinerary which was sufficiently detailed to give us a sense of what our trip might look like and then refined it after our review. In addition to activities that were booked for us, Bas, and his colleague Mieke, also provided us with a curated list of restaurants and sights we might like to consider during unplanned times. All tickets for transit and for sights were purchased for us, which took the stress out of our travel planning. Having a local specialist make suggestions with regard to sights to see meant that we were able to take in the "must-sees" as well as some that were less likely to be visited by tourists. The accommodations that we selected, based on Bas' recommendations were all unique and interesting and suited our needs well.

During our trip we had private tours booked in Amsterdam, Nijmegen and Antwerp which helped us to get an appreciation for each of these cities from the perspective of and with the expertise of a local guide. One particular highlight of our trip, one for which we are particularly grateful was the opportunity to meet Bas when he acted as our driver so that we could visit 'The Crossing Bridge', the Groesbeek Canadian War Cemetery, and Vrijheidsmuseum (Freedom Museum), which would have been difficult for us to visit via public transport. In addition to meeting a very practical need in terms of transport, we deeply appreciated the opportunity to learn about life in The Netherlands through is eyes.

Both Bas and Mieke were very responsive to our questions and concerns both before we traveled and then while we were on the trip. We are very grateful to them for making our trip to The Netherlands and Belgium stress free and highly memorable. Thanks to them we can't wait to plan our next trip!

Hotel Reviews
Atlas B&B
Ghent

We loved this B&B. Our room was very spacious and had a lot of character. The staff were very friendly and helpful. Our only complaint was that our washroom (although private - just ours) was outside of our room and down 12 stairs. Otherwise, we had a lovely stay. Breakfast, served in a small dining room was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was very comfortable and clean. We give only 4 stars since our washroom was outside of our room.
De Keyser Hotel
Antwerp

This hotel is located about a 5 minute walk from the train station and in the heart of the city. The room was small but met our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel New York
Rotterdam

The hotel is very interesting and historic with a wonderful location. The rooms are bright with lots of windows and high ceilings. The staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Opoe Sientje B&B
Nijmegen

This was a very unique place to stay. We stayed in the the Deckhouse apartment. Our "room" on the boat was cozy with an outer room (including a kitchenette, dining table, and sofas) and a small bedroom. It has a great view of harbour and the bridge over the river Waal. We took a very peaceful walk around the premises in the early morning. Since we only stayed one night we didn't get to enjoy all of what Opoe Sientje has to offer. Breakfast, served in the Hold, was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amstelzicht
Amsterdam

We loved staying at the Amstelzicht Hotel. It is small (with only 14 rooms) and quaint with a great location. The staff were friendly and helpful. We had a lovely view of the canal and the hotel is a very short walk from Rembrandt Square. Transit from the hotel is very easy. The rooms are comfortable and clean.

Authenticity & Character
Location
Staff
Activity Reviews
From Amsterdam to Nijmegen, via Camp Westerbork Memorial Center
The Netherlands

We will be talking about this experience for years to come! It was so sobering to come to this place where Dutch Jews, Roma, and other prisoners were brought during WWII but helped us to visualize history.

Quality of Experience
Guides, Drivers and Staff
Transport
World War II excursion Westerbork & Veluwe
World War II excursion Westerbork & Veluwe
Amsterdam

We were really grateful to be able to visit Het Verscholen Dorp (the Secret Village). Although it has such a troubling history as a hideout for Dutch Jews, it was fascinating to see.

Amsterdam - Private canal cruise to Rijksmuseum
Amsterdam - Private canal cruise to Rijksmuseum
The Netherlands

This canal cruise was one of the highlights of our trip. The captain of the boat was very knowledgeable and shared with us interesting information and stories about Amsterdam. Our cruise was scheduled in the morning. It was very peaceful and quiet. Seeing the city from the canal is a must!

Quality of Experience
Guides, Drivers and Staff
Transport
Public transport pass Amsterdam
Public transport pass Amsterdam
The Netherlands
Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Jun 15, 2022

Dear Cindy and Clyve,
Thank you so much for this wonderful review! I am delighted to hear you had a pleasant trip in the Netherlands & Belgium, and that you appreciated our help here! Personally, I can also say the 2 full days we spent together when I was your driver/guide, were very nice. I really enjoyed your company, getting to know you and learning about your life in Canada, and talking about life here in the Netherlands. Thanks for the good times we had together!
All the best to you and see you again sometime in Nijmegen ;-)
Warm regards,
Bas.

A week well planned and spent in Peru- Sacred Valley and Amazonia
Peru | May 27 - Jun 3, 2022

M
Marije v.
the Netherlands | Reviewed on Jun 10, 2022
A week well spent and planned in Peru- starting from Lima, going to Cuzco, day trips, Machu Picchu and Rainbow Mountain- all day tours were great and memorable. Some days were quite long- this had to do with my limited time (1 week) but all in all the week went well and all excursions worked out and no delays anywhere. I would have liked to have a more extensive tour at MP and if would have known my tour was combined with a small group that just had 2 hours time. All guides, excursions... Read more

A week well spent and planned in Peru- starting from Lima, going to Cuzco, day trips, Machu Picchu and Rainbow Mountain- all day tours were great and memorable. Some days were quite long- this had to do with my limited time (1 week) but all in all the week went well and all excursions worked out and no delays anywhere. I would have liked to have a more extensive tour at MP and if would have known my tour was combined with a small group that just had 2 hours time.

All guides, excursions started prompt- hotel and airport pick-ups always very punctual- this is a great advantage of KimKim. Also having an operational manager available per whats-app is super.

I would definitely recommend the Rainbow Mountain tour- its a long day, but very worthwhile. And include the Amazonia in your trip- I stayed at the InkaTerra and that was such a lovely experience.

The itinerary is very helpful- you know day by day what to expect and there were no unexpected changes. Also all the flights were booked and with the LATAM app its very easy to check-in and board the plane.

All in all a great week.

Hotel Reviews
Inkaterra Reserva Amazonica
Puerto Maldonado

In the middle of nature- amazing rooms, they have all the luxury you need and the location is fabulous. There is a lot of good detail such as the oil lamp in the bathroom at night, flashlight, hammocks in your room with great view, space for safe storage, great bed covered by mosquito net. The excursions were great and not rushed at all. Food was wonderful- buffet for breakfast as well as a menu for eggs, pancakes, lunch and dinner a la carte and wide variety of tasty options. Nice lounge area in the main building.

Tips for future travelers

Yes- the hotel should instruct visitors more about keeping quiet and be aware that rooms are " open" and just be mindful and respectful to all guests and not scream.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco

Very quiet location and quiet hotel- people respect each other and at night you can sleep really well. Great breakfast and good beds and shower- nice touch was the warm water jug in bed on night one. Other nights I did not get this, yet it was cold. Wifi signal very good and would definitely recommend this place if you look for a eco-friendly hotel with a personal touch- very attentive staff!

Tips for future travelers

Very close to the hotel is a great organic restaurant- walk down 1,5 blocks for a great meal.

Authenticity & Character
Location
Walking distance from center yet very quiet area and car free patio
Staff
Cleanliness & Comfort
Beds and towels
Activity Reviews
Explore Machu Picchu & Return to Cusco
Explore Machu Picchu & Return to Cusco
Peru

I wish Kim Kim would have offered me a more extensive tour than just 2 hours at MP. Please ask your travellers before just booking something. The guide was wonderful

Quality of Experience
More time guided tour please
Transport
Train was great experience
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Peru

Great day- enough time to do both and then take the train to Aguascalientes. The guide was knowledgeable. We spent too much time at the silver shop.

Food
very extensive lunch- salads
Guides, Drivers and Staff
Shared Palcoyo Rainbow MountainTrek
Shared Palcoyo Rainbow MountainTrek
Cusco

Great and long day-very worthwhile! Great tourguide.

Quality of Experience
Food
tasty
Guides, Drivers and Staff
Transport
larger buss please
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 15, 2022

Hi Marije,
Thanks for taking the time to leave such a good review!
We are happy to know you had a great time while you were here! It was a pleasure to be part of your experience in Peru and to meet you.
We added to our descriptions that the shared guided tour in Machu Picchu lasts 02 hours, thank you for the head ups, this helps us improving our service.
I wish you all the best in the future, please feel free to contact me in the future if needed.
Best regards.
Liz.

Best trip ever!
Switzerland | May 29 - Jun 9, 2022

Norma
Norma S.
Stevens, PA | Reviewed on Jun 10, 2022

From start to finish, KimKim was so attentive to our wishes and responded to all our inquiries in a prompt manner. We gave them
some of our ideas, and they filled in the days with places we did not know existed. We could not have been more pleased with their service. Their attention to the details of train schedules, passes, hotel reservations, etc took away a great deal of the stress of traveling in a foreign country with an unfamiliar language. They were also respectful of our budget. We would highly recommend this firm to anyone wanting to plan a stress-free getaway.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jun 13, 2022

Hi Norma, thank you for your kind words. I hope to see you again travelling with us soon! Kind regards, Tomaz

Italy trip
Italy | May 25 - Jun 3, 2022

Christine
Christine S.
Sunnyvale, CA | Reviewed on Jun 10, 2022
Our trip was amazing thanks to Eleni! She made all the accommodations and thought of everything ahead of time. She is a pleasure to work with and I would definitely recommend her! This is our second trip with kimkim and we will continue to use them for all our needs! Read more

Our trip was amazing thanks to Eleni! She made all the accommodations and thought of everything ahead of time. She is a pleasure to work with and I would definitely recommend her! This is our second trip with kimkim and we will continue to use them for all our needs!

Hotel Review
Aenea Superior Inn
Rome

Loved this apartment! So spacious and local to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 10, 2022

Thank you Christine for the wonderful pictures and your kind words! I am sure that this trip to Italy is already part of the most beautiful family memories of your life! Looking forward to hosting you again in Italy or in Greece for a family-friendly vacation!

Lize is amazing, helpful, knowledgable, quick turnaround and fun to interact
South Africa | May 31 - Jun 8, 2022

A
ashish s.
Fremont, CA | Reviewed on Jun 10, 2022
The trip was fantastic. The suggestions were very good. We started communicating last minute with very little time left before our departure to cape town.
We didn't figure out the Kruger Safari and we are glad that we connected with Lize and booked our Kruger Safari experience and the Shark cage diving day trip through her.
She is super helpful, knowledgable and our go to person for another trip to SA in future.
Thank you Lize once again, you are awesome!
Read more

The trip was fantastic. The suggestions were very good. We started communicating last minute with very little time left before our departure to cape town.
We didn't figure out the Kruger Safari and we are glad that we connected with Lize and booked our Kruger Safari experience and the Shark cage diving day trip through her.

She is super helpful, knowledgable and our go to person for another trip to SA in future.
Thank you Lize once again, you are awesome!

Hotel Review
Elephant Plains Game Lodge
Bushbuckridge

Great hospitality, food and service. The staff is super nice, pleasing and fun! Everyone was so good. Highly recommended.

Tips for future travelers

None

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Days on Safari
Days on Safari
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving
Shark Cage Diving
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jun 10, 2022

Hi Ashish,
Thank you so much for your detailed feedback, we appreciate it. The feedback you send always provide us with clear insight and give a true reflection of your overall experience.
Wonderful to hear that you enjoyed your safari and the Shark Gage Diving experience.
Hope to be of assistance again in the near future.
All the best, Lize

Fantastic Trip to Jordan
Jordan | Jun 5 - Jun 9, 2022

Susan
Susan W.
Parkchester, NY | Reviewed on Jun 10, 2022
This was my first time using KimKim or any travel booking service; we are generally very independent travelers and I usually book everything myself. But with very little time to plan this trip, I turned to KimKim for help with our trip to Jordan, and we could not be happier.
Nada was fantastic in walking me through the itinerary, providing options based on my preferences, and keeping in close communication.
The trip itself was seamless and we were very happy with all of our activities,...
Read more

This was my first time using KimKim or any travel booking service; we are generally very independent travelers and I usually book everything myself. But with very little time to plan this trip, I turned to KimKim for help with our trip to Jordan, and we could not be happier.
Nada was fantastic in walking me through the itinerary, providing options based on my preferences, and keeping in close communication.
The trip itself was seamless and we were very happy with all of our activities, guides, and accommodations. Our driver Akram was especially wonderful; he became a friend by the end of our five day trip.
I highly recommend KimKim for the busy independent traveler, and Nada for planning a fantastic trip to Jordan.

Hotel Reviews
W Amman Hotel
Amman

A lovely modern hotel in Amman, very typical whimsy style of W Hotels. The hotel is beautiful; our room was spacious and had an amazing view. We loved the bar/restaurant on the terrace!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Resort & Residences Aqaba
Aqaba

It's a typical large resort hotel located right on the beach. The facilities are nice but the rooms are a little dated and worn. Staff was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Activity Reviews
Snorkeling in Aqaba
Snorkeling in Aqaba
Aqaba
Quality of Experience
Guides, Drivers and Staff
Transport
3 hour jeep tour in Wadi Rum
3 hour jeep tour in Wadi Rum
Wadi Rum

The tour was great but was a little different from what we were expecting. It's not a jeep but a pickup with a covered back seating area. You make a few stops and do some light hiking, so come prepared to climb and hike through sand. Our guide was very friendly and took great photos!

Quality of Experience
Guides, Drivers and Staff
Transport
Backdoor hike
Backdoor hike
Jordan

We didn't get to do the Backdoor hike because it was closed on the date of our visit. But we still had a wonderful visit to Petra with a very knowledgable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nada Altaji
Nada
Nada Altaji
Local specialist in Amman | Replied on Jun 12, 2022

Thank you Susan , I am very happy to hear you've had a great trip and that you've had some great time in Jordan :)

Amazing KimKim experience!
Spain | May 30 - Jun 6, 2022

D
Diane B.
Canada | Reviewed on Jun 10, 2022
My husband and I can’t say enough wonderful things about our KimKim experience in the south of Spain. From the planning stages with James who helped us create a personalized, exciting adventure, to the moment we were picked up by our driver Pepe in Malaga our Kim Kim experience far exceeded our expectations! We loved all our guides; Paco in Granada, Julian in Malaga, Juan in Ronda, Carlos on our day trip from Ronda to Seville, and Ana in Seville. Our favourite tours were when we had meals... Read more

My husband and I can’t say enough wonderful things about our KimKim experience in the south of Spain. From the planning stages with James who helped us create a personalized, exciting adventure, to the moment we were picked up by our driver Pepe in Malaga our Kim Kim experience far exceeded our expectations! We loved all our guides; Paco in Granada, Julian in Malaga, Juan in Ronda, Carlos on our day trip from Ronda to Seville, and Ana in Seville. Our favourite tours were when we had meals with our guides, Julian, Carlos and Ana. It was such a fun and enriching experience for us to learn the history and wonders of southern Spain through the eyes of our local and very knowledgeable guides. Thank you for helping us make memories we will cherish. Diane and Stephen.

Hotel Reviews
Hotel Gravina 51
Sevilla

This was one of our favourite hotels on our Southern Spain trip. We loved the quiet location but within easy walking distance to all the important city sites. The decor was beautiful, the staff so helpful and friendly, the rooms were gorgeous and the welcoming bottle of cava a sparkling surprise, and the breakfast was absolutely the best we had on our trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catalonia Ronda
Ronda

This hotel was in a fabulous location over looking the bull ring and valley in the beautiful town of Ronda. The room was spacious and updated decor lovely. The staff friendly and breakfast good. The one thing I did not like about this hotel was the cleanliness of the floor in the bathroom. It was noticeably dirty and when I wiped it with a white washcloth the cloth was black with dirt. I asked the front desk to clean the floor but don’t think they did as the floor remained dirty. For me this was a real turn off! I was grateful they provided slippers as I would not want to walk on the floor in bare feet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathroom floor was dirty!!!
Hotel Palacio de Santa Paula
Granada

This was a wonderful hotel close to city Center and walking distance to a large selection of restaurants and shops.

Authenticity & Character
This hotel had a modern exterior but well preserved interior. We were in a room with a view of the courtyard which was a converted convent. Our room had an original wood ceiling that had high slopes that made the spacious room feel bigger.
Location
Staff
The check in staff and the wait staff at breakfast were all friendly and helpful.
Cleanliness & Comfort
The bed was comfortable and room clean. The only thing I did not like was the strong scents the hotel used to perfume the.lobby. I found it very overpowering.
Activity Reviews
Complete Tour of Seville! On Segway and on foot
Complete Tour of Seville! On Segway and on foot
Seville

Wow, what a great day we had in Seville. We first did a walking tour of the old city center with Ana and then a Segway tour of the gardens, exposition grounds and La Taberna area with Miguel. Both guides were so friendly and fun to spend time with learning about this beautiful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Tour
Private Flamenco & Tapas Tour
Seville

Ana made our evening in Seville magical! Her choices of Flamenco venue and the two tapas bars were authentic and fun. It was a pleasure spending time with you Ana.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the White Villages and Sierra de Grazalema
Day Trip to the White Villages and Sierra de Grazalema
Spain

Our guide Carlos and our driver made this day special. We first visited the cork forest where we learned all about how to make corks for wine, we then had walking tours of two white towns, a olive oil tasting and a fantastic lunch before being dropped of in Seville. Thank you for the fantastic day!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Ronda
Private Tour of Ronda
Ronda

Juan was a wonderful guide to explore Ronda with. Ronda is such an ancient and well preserved city high on a gorge with the most beautiful views. We particularly loved touring the hamman and the oldest bull ring in Spain!

Quality of Experience
Guides, Drivers and Staff
Visit La Pileta Cave and a Local Winery in Ronda with a Special Lunch! (with Driver)
Visit La Pileta Cave and a Local Winery in Ronda with a Special Lunch! (with Driver)
Ronda

Our driver was great, he was on time and the vehicle was clean and very comfortable. The experience of going into a cave with 40,000+ year old drawings was one of the highlights of our trip! The private lunch at the organic vineyard of Vertas with the personal tour and explanation of their wine making gave us a much better understanding of just how complicated and delicate this process is and the lunch and wines were delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of the Alhambra and Generalife Gardens
Private Tour of the Alhambra and Generalife Gardens
Granada

Our tour of Alhambra couldn’t have been more enjoyable or interesting. Our Guide Paco was extremely knowledgeable about the history of Granada and the architectural style of Alhambra. At the end of the tour he also recommended one of our favourite restaurants for lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of the Malaga & the Picasso Museum with Light Tapas
Private Guided Tour of the Malaga & the Picasso Museum with Light Tapas
Spain

The transfer from Granada to Malaga then Ronda was in a lovely Mercedes van. Our walk around Malaga which included a detailed tour of the Piccaso museum with Julian and our tapa lunch was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jul 21, 2022

Hi Diane,
Thanks so much for taking the time to share your experience and all your comments! I'm so pleased that you had a wonderful time and enjoyed your Andalucian adventure!! Most of all, for me, that your Anniversary expedition was a hit!! It was a delight to plan it with you and even more hosting you! Thanks for travelling with us
Un abrazo from the Tailormade Andalucia team,
James

Amazing road trip in Ireland
Ireland | May 28 - Jun 3, 2022

HEMANGI
HEMANGI D.
United Kingdom | Reviewed on Jun 10, 2022
I must say Austin is a star! From the beginning when we were planning the trip to the end of our trip Austin has been great with his information and organisation. All the places we visited were suggested very well and detailed information of what to see was provided including all the Google map/direction links. People were lovely everywhere we went and made us feel very welcome in Ireland. A tip…if walking along the cliffs, walk downhill from the visitor centre towards Doolin. We did it the... Read more

I must say Austin is a star! From the beginning when we were planning the trip to the end of our trip Austin has been great with his information and organisation. All the places we visited were suggested very well and detailed information of what to see was provided including all the Google map/direction links. People were lovely everywhere we went and made us feel very welcome in Ireland. A tip…if walking along the cliffs, walk downhill from the visitor centre towards Doolin. We did it the other way round and found it a bit difficult.

Hotel Reviews
Dublin One Hotel
Dublin

No parking available. For a road trip not suitable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park House Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falls House Hotel and Spa
Co Clare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Skellig Hotel
Farran, Dingle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dromhall Hotel
Killarney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kilcoran Lodge Hotel
Cahir Co. Tipperary Ireland

Rooms were ordinary for the price. But lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cahir & Cashel
Cahir & Cashel
Ireland
Local specialist: Austin Rock
Austin
Austin Rock
Local specialist in Dublin | Replied on Jun 10, 2022

Hi HEMANGI,
I am so delighted you had a great time, some really unforgettable memories, I enjoyed reading about Cliffs of Moher and your Trip to Rock of Cashel you all seemed to have a great time. So I am so happy you got this out of a trip, and you where wonderful to deal with from the start.
Austin

Splendors of Ancient and modern Greece
Greece | Jun 1 - Jun 9, 2022

Sara
Sara L.
Bellevue, WA | Reviewed on Jun 10, 2022
This was an amazing trip. Angela worked so hard to make sure my husband and I were able to see all the places I’ve dreamed of over the years.. we traveled with guide Dimitros and driver Nicolas for two days and with guide Vasilia and driver Panaiyotis for the other two days. All over Athens, Mycenae, Olympia, Delphi, Meteora—stunning. The guides were top notch, telling the stories of each place and answering every question we had. They were also delightful and fun to travel with.... Read more

This was an amazing trip. Angela worked so hard to make sure my husband and I were able to see all the places I’ve dreamed of over the years.. we traveled with guide Dimitros and driver Nicolas for two days and with guide Vasilia and driver Panaiyotis for the other two days. All over Athens, Mycenae, Olympia, Delphi, Meteora—stunning. The guides were top notch, telling the stories of each place and answering every question we had. They were also delightful and fun to travel with.

And…Angela was fantastic!from the first email she was amazing. She actually put together four versions of this trip for us before we actually settled on the one we booked. It was perfect in every way. The hotels were fantastic and every single detail from pick up times to admission tickets to special activities were just perfect for us.

I loved working with Kimkim because I had complete control of my trip but did not need to worry about the logistics. I highly recommend it.

Hotel Reviews
Olympion Asty Olympia
Ancient Olympia

This is one of the most spectacular hotels we have ever stayed in. The location is breathtaking: mountaintop with miles and miles of green hills sloping downward toward the west. The sunset was stunning. The place itself is elegant and very peaceful. The restaurant provided excellent food for dinner and a delicious breakfast buffet, all the vegetables coming from their garden. The price was surprisingly low.

Authenticity & Character
Elegant and modern.
Location
The views and quiet.
Staff
Extremely professional, accommodating, kind.
Cleanliness & Comfort
14 Reasons Why
Athens

The owners have done a fantastic job making 14 small rooms right in the heart of Athens fun and comfortable. The location is fantastic and the breakfasts will knock you over they are so creative and beautiful and delicious. Truly the best we’ve ever had.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Home Hotel
Athens

Location, atmosphere, incredible staff, over-the-top homemade breakfasts— stay here! It truly felt like staying with family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 10, 2022

Kalimera Sara!

I am so happy to read that you had a great time here in Greece and that you saw all the places that you wanted to see during your visit. :)

I am so excited that you will be taking memorable views and experiences back home with you.

It was a true pleasure talking to you and assisting you in planning your dream trip to Greece. I would be delighted to assist you with planning your next visit. We have left out some spots you must see! :)

Take care and always have fun!

Efcharisto poly! :D

My best,
Angela

Fabulous two week trip to Peru
Peru | May 21 - Jun 3, 2022

Matt
Matt W.
Mount Pleasant, WI | Reviewed on Jun 10, 2022
After being frustrated with the responsiveness and plan put together by a different travel agent (who we'd actually used before and liked), we turned to KimKim based on a family recommendation. Everything about our experience with KimKim was excellent. * Within hours of the original request, Johanna had put together a custom itinerary for our 2 week trip to Peru.
* Johanna was prompt in responded to questions and changes, incorporating her ideas into our own seamlessly.
* During our...
Read more

After being frustrated with the responsiveness and plan put together by a different travel agent (who we'd actually used before and liked), we turned to KimKim based on a family recommendation. Everything about our experience with KimKim was excellent.

* Within hours of the original request, Johanna had put together a custom itinerary for our 2 week trip to Peru.
* Johanna was prompt in responded to questions and changes, incorporating her ideas into our own seamlessly.
* During our trip, one of the cities we were supposed to visit had their airport close for an entire week. Johanna and her counterpart Kristy responded quickly to update our trip. Additionally, because the updated itinerary was cheaper, they quickly processed a refund for us.
* Also during the trip, I tested positive for Covid. Johanna called us directly and helped us understand our options in an honest but incredibly helpful manner.

Would recommend this service to anyone. Will use again.

Activity Review
StarLodge Adventure Suites
StarLodge Adventure Suites
Peru

Brian and Ramon helped us have a trip that we'll never forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jun 10, 2022

Hi Matt,
So happy to hear you had a great time in Peru. We appreciate you being understanding through the changes with the airport closing so last minute.

Thank you for trusting us with your trip, we wish you the best future travels!
Johanna

fabulous trip with the easiest planning process
Peru | Jun 2 - Jun 9, 2022

A
Alexandra D.
Argentina | Reviewed on Jun 10, 2022
This trip was brilliantly organised - Johanna was excellent with communication and helping us be flexible with our itinerary. Key people that we thought were excellent:
- our taxi driver in Lima, Ernesto
- our food guide in Lima
- the tour guide at Machu Picchu, Richard
We thought the itinerary was the perfect balance of everything and really enjoyed our trip. The only thing we would have changed in hindsight is to spend one less night in the jungle and instead spend this visiting... Read more

This trip was brilliantly organised - Johanna was excellent with communication and helping us be flexible with our itinerary.

Key people that we thought were excellent:
- our taxi driver in Lima, Ernesto
- our food guide in Lima
- the tour guide at Machu Picchu, Richard

We thought the itinerary was the perfect balance of everything and really enjoyed our trip. The only thing we would have changed in hindsight is to spend one less night in the jungle and instead spend this visiting Cuzco city.

Thank you Johanna and team for a fabulous trip.

Hotel Reviews
Hotel Pakaritampu
Ollantaytambo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel by Marriott Lima Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sacred Valley Tour from Urubamba
Sacred Valley Tour from Urubamba
Peru
Cusco transfer to the Sacred Valley
Cusco transfer to the Sacred Valley
Peru
Depart Puerto Maldonado to Cusco
Depart Puerto Maldonado to Cusco
Peru
Activities-a-la-carte at  Refugio Amazonas
Activities-a-la-carte at Refugio Amazonas
Peru
Arrive in Puerto Maldonado, transfer to Refugio Amazonas
Arrive in Puerto Maldonado, transfer to Refugio Amazonas
Puerto Maldonado
Lima Food Tour
Lima Food Tour
Peru
Machu Picchu Day Excursion beginning & ending in the Sacred Valley
Machu Picchu Day Excursion beginning & ending in the Sacred Valley
Peru

The guide Richard was just amazing - extremely knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Very well organised on our behalf
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jun 10, 2022

Hi Alexandra,
Glad to hear you had a great time in Peru and thank you for the kind words I'll be sure to share them with my team.

Thank you for choosing us to plan your trip we wish you the best future travels!
Johanna

Mom, daughter trip to South of France
France | May 26 - Jun 1, 2022

Hillary
Hillary S.
Calabasas, CA | Reviewed on Jun 09, 2022
We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural... Read more

We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural park and road to Les Baux de Provence. It was spectacular! In Aix, we spent the day with Nathalie, starting with a winery tour in the morning and touring the beautiful small towns in Luberon (Lourmarin, Roussilon and Gordes) in the afternoon. We finished our time in Aix with a cooking class that started with buying the ingredients in the local market, choosing a wine from a local winery and preparing the meal at our guide, Gilles, home. My daughter and I had the BEST time!

Simon included lots of great (very helpful) information in the travelbook, restaurant recommendations as well suggestions on sites to see in each town. It was a trip of a lifetime!!

Hotel Reviews
Hotel Le Pigonnet
Aix-en-Provence

Amazing! The hotel is a 15 minute walk from the city center, however, the property is spectacular with beautiful gardens and fountains and pool. Our room was spacious and well appointed, breakfast in the garden was delightful and the staff were wonderful.

Authenticity & Character
The grounds are beautiful - nice relaxing breakfast in the morning and great to sit outside for a nightcap.
Location
Great location, but a bit far from the city center.
Staff
Cleanliness & Comfort
La Mirande
Avignon

Amazing experience for a mom-daughter stay. The hotel is centrally located, but as other travelers have noted, driving can be a harrowing experience. We couldn't figure out how to get through the pop up metal barriers when we arrived. After driving in circles through VERY narrow streets, we got through only because the barrier was down for the person in front of us. When we drove out the next day to visit a winery, we encountered the barrier at the bottom of the hill. Still unaware how to get past, we backed up the hill, inevitably scraping the side of a wall. When we walked back up to ask for help, the valet graciously walked us down and explained how to use the call box. That aside, the hotel property is spectacular and the staff were wonderful. Our room was spacious, very traditional French country decor. We were greeted with chocolate and fruit basket. No detail was spared! Breakfast in the morning was wonderful and lunch in the restaurant on the patio is a must! Highly recommend!

Authenticity & Character
Traditional French country
Location
Centrally located
Staff
Cleanliness & Comfort
Activity Reviews
DU Restaurant | Welcome gastronomic dinner in Aix en Provence
DU Restaurant | Welcome gastronomic dinner in Aix en Provence
Aix-en-Provence

Unfortunately, we did not have a great experience at this restaurant. While my daughter and I are pretty adventurous eaters, we did not enjoy this meal. The restaurant itself was beautiful and the staff were very attentive, but overall, I would not go back.

Quality of Experience
Food
Market tour and cooking class at your host's family country house
Market tour and cooking class at your host's family country house
Aix-en-Provence

The day started in the morning, walking through the local market and buying fresh produce, cheese and meat that we would use in our recipe. We then stopped at a local winery before making our way to our host/guides home. Gilles was a wonderful host, very knowledgeable about the local market, and regional cuisine. We had a great group and all worked together to prepare our meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Tour in the Luberon Nature Park
Wine Tour in the Luberon Nature Park
Aix-en-Provence

Initially we did not anticipate a full day tour, but realized it was broken down into two parts. Wine tasting in the morning and a tour of small towns in Luberon (Lourmarin, Roussillon and Gordes). It was a long day, but we absolutely loved see the beautiful villages. our guide, Nathalie was wonderful and we had ample time to walk around at each stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Ebike tour in the Alpilles from St Remy
Ebike tour in the Alpilles from St Remy
France

We arrived at the bike shop and met our guide who set us up on our ebikes. We biked through the beautiful hillside; the pedal assist was perfect and we had no problem biking up steep hills. Our first stop was to see the view of Les Baux-de-Provence and then we road down town and walked around for ~30 minutes. The ride back was beautiful with water/snack stops on the way back. Overall, it was ~4 hours and ~30 miles. One of our favorite tours on our trip.

Quality of Experience
Guides, Drivers and Staff
Gourmet tour of Avignon - Shared activity
Gourmet tour of Avignon - Shared activity
France

Julian was a wonderful guide, very knowledgeable about the history of Avignon and local culture. We thoroughly enjoyed walking through the city sampling different foods and wines from the region.

Quality of Experience
Perfect amount of time and stops
Food
Visiting local shops and sampling different food
Guides, Drivers and Staff
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
France

Camille was delightful! She was very knowledgeable about the history of the winery and explained the winery's AOC designation. Camille walked us through the cellar and explained the aging process for different wines. We concludes with a sampling of 7 different wines. Overall great experience.

Quality of Experience
Guides, Drivers and Staff
Bistronomic diner in Avignon
Bistronomic diner in Avignon
Avignon
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jun 28, 2022

Dear Hillary,
Thank you for this very detailed feedback about your trip to Provence, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
See you maybe another time in another French region!
Kind regards,
Simon

Trip was amazing. However, I was a little dis...
Costa Rica | Jan 15 - Jan 29, 2022

J
Joann B.
Tipp City, OH | Reviewed on Jun 09, 2022
Trip was amazing. However, I was a little disappointed not to have gotten to meet Olman in person. He was very responsive to any questions and solved any issues immediately. He was absolutely correct about only needing one night in Jan Jose. I was a little worried about not having air conditioning in Tortuguero but it was no issue and we slept well. All of the meals provided were excellent. Most of the transportation was private - quite a luxury.
I think the one suggestion I might have is...
Read more

Trip was amazing. However, I was a little disappointed not to have gotten to meet Olman in person. He was very responsive to any questions and solved any issues immediately. He was absolutely correct about only needing one night in Jan Jose. I was a little worried about not having air conditioning in Tortuguero but it was no issue and we slept well. All of the meals provided were excellent. Most of the transportation was private - quite a luxury.
I think the one suggestion I might have is that the hiking around the Arenal Volcano was a little more exertional then described. My 75 year old husband struggled keeping up and it made us late for the hot springs that evening.
I ended up testing positive for Covid at the end of our trip in Tamarindo - what a beautiful place to be stuck! Olman once again assisted us as much as possible with getting testing and letters from the Minister of Health so that we could return to the US. He also assisted with making sure we had transportation back to the airport. The resort had one of the best breakfast buffets - beautifully located that I have ever been to. They were very accommodating delivering my breakfast every day while quarantining. The pools - the beach - just beautiful.

Hotel Reviews
Mawamba Lodge
Tortuguero

Beautiful location. No air conditioning, no TV but big overhead fans. No hairdryers and no WIFI unless you were close to the main lodge. Food served at lodge was amazing Took the AM boat tour - guide was impressive and tried to find as much wildlife as she could - including monkeys, birds, and crocodiles - trip was very pleasant. Had to travel 1&1/2 hr to get back to the lodge - on the return trip it was pouring and we had to carry our own luggage up a hill to get to where the buses were parked. Had to pay to use the bathroom at the bus location and any food and drink was a bit overpriced.

Tips for future travelers

I would suggest that one night was enough to see everything

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

Surrounded by trees - beautiful - 4 hot tubs. Restaurant not impressive. Had fish one night and was not that good. Second night we went into town. Cute little town - could have explored more of it. We ate at Tabacon and the food was amazing. Had to take a cab to get into town from the hotel. Recommend the butterfly Took us 3 hours to hike around the volcano - my husband is 75 - not such a good knee and there was some climbing up and over large rocks. We got to the Tabacon Springs - it was dark and lighting was poor. We did not realize that we had to show our vaccine records and our health letter before they would even let us in - luckily I had brought them along

Tips for future travelers

I wish I had done the waterfall walk

Tamarindo Diria Beach Resort
Tamarindo

Most beautiful location. The view from the breakfast location was breathtaking. Monkeys in trees above. Howler monkeys could be seen and heard from our room in the early mornings, Many shops and restaurants in walking distance. Better then some Caribbean Island resorts I have stayed at.

Tips for future travelers

Spanish - but many English speaking staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Beautiful location. Surprisingly cool due to elevation - I did not try the pool. Long walks up and down hills to get to breakfast but shuttle service was great. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

walking distance to the forest and the beach. Many restaurants within walking distance. Hotel was clean - lots of precautions. Pool was nice with swim up bar. Food - breakfast and other meals fantastic. The best fish tacos ever and I don't usually like fish tacos.

Tips for future travelers

Get the fish tacos

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Seemed understaffed. Staff had trouble keeping the breakfast bar stocked. If you needed tea - good luck getting hot water. Not enough seating. Just unimpressive. No pool. We took a bus tour of the city - younger people could certainly just walk to attractions

Tips for future travelers

only stay one night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 09, 2022

Hello Joan,

Thanks for your kind words.
I am disappointed too, I wanted to catch up with you. This time was not possible, however, I hope you will visit us again in the future to continue exploring our incredible country.

It was a pleasure for me to ensure you got the best experience in Costa Rica, thanks for your recommendations about specific activities and hotels.

Pura Vida!
Olman

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