Kimkim Trip Reviews

Hi Monika!
Thankyou for organizing such a wonderful trip for us!!! We loved
1. All the cities you guided us towards
2. All the hotels; all lovely
3.all the activities!!! Special shoutout to doubtful sound cruise; train ride and hike to Arthur’s pass ; food tour in ? Napier; Māori cultural event and more!!!
4. It truly was( as my 14 year old grand niece said after she went to a Taylor swift concert) “ a life altering event”
Thankyou for your guidance and your hard work!!
Kelly ( aka Elisabeth) and Bruce Sutter

Our recent trip to Morocco was an incredible experience, made even more special by the people who guided us along the way. One of the true highlights was our driver, Omar. Not only was he highly professional and reliable, but his warm personality and deep knowledge of Moroccan culture and landscapes added immense value to our journey. He went above and beyond to ensure we were comfortable, informed, and engaged throughout the trip.

We were also impressed by the professionalism and thoroughness of all the local guides we encountered. Each one brought a unique perspective and helped us better understand the rich history and traditions of the region.

Among the many memorable experiences, we especially enjoyed the vibrant souks and a hands-on cooking class in the city—both offering a sensory feast and an authentic taste of Moroccan life. In contrast, the rural part of our trip offered breathtaking topography and charming village markets, giving us a chance to experience the country's natural beauty and slower pace of life.

Overall, this trip was a perfect blend of culture, cuisine, and scenery—made exceptional by the people who shared their knowledge and hospitality with us.

Hotel Reviews

Kasbah Tiziri

Kelaat Mgouna

Staying at this riad was a truly unforgettable, authentic Kasbah experience. From the moment we arrived, we were struck by the attention to detail in every aspect of the property—from the beautifully preserved architecture to the lush gardens that felt like an oasis. The lodging was thoughtfully designed, blending traditional Moroccan charm with modern comfort. The food was another highlight—fresh, flavorful, and clearly prepared with care. What made the stay even more special was the warmth and hospitality of our host, who was genuinely welcoming and eager to share the culture and history of the region. It felt less like a hotel stay and more like being a guest in a cherished family home. Highly recommended for anyone looking to immerse themselves in Moroccan culture in a setting that is both peaceful and inspiring.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Itrane Tamnougalt

Tamnougalt

Kasbah Itrane Tamnougalt wasn't as charming as the other accommodations. It felt more like a large resort and lacked the personal touch and intimacy of a Riad.

Sahara Stars Luxury Camp

Merzouga

The Sahara Stars Luxury Camp was a fantastic experience. It looked exactly like the pictures and was everything we expected. Despite a minor communication issue about transportation back to the road, the overall experience was superb and definitely a highlight of the trip.

Activity Reviews

Guided Tour of Taroudant

Taroudant

The guided tour in Taroudant was quite disappointing. We wanted to shorten the tour from two hours to one due to fatigue, but the guide insisted on following the complete itinerary. It was a little frustrating as we were really tired after a long day of travel and wanted to rest in our beautiful Riad.

Private Cooking Class w/ Souk Tour

Morocco

The private cooking class with the souk tour was absolutely fabulous. The hosts were incredibly nice, and the environment was comfortable. It was a perfect cultural exchange and learning experience. We cooked bread, a tangerine dish, and a pastry. I highly recommend it!

Guided Tour of Marrakech

Marrakesh

The guided tour of Marrakech was extremely educational. It's essential to go on a city tour to truly understand the culture and city dynamics. It provided a wonderful perspective of Marrakech, and I highly recommend it to anyone visiting.

We had a great time during our travels through Lisbon and Porto. We were impressed with the communications from the Kim Kim team during the trip and especially with their ability to get us private transport to Porto during the day of the blackout. That morning, before the blackout started, we went to the train station to discover that there had been a strike and all trains were canceled. We were really disappointed but as it turned out, if we had gotten on the train, it may have stopped midway into our trip due to the blackout which would have left us stranded! Fortunately the KimKim team quickly secured our private transport (before the blackout started) with a wonderful driver. I'm not sure what we would have done otherwise!

The hotels we had in both cities were satisfactory and in good locations although I do think an upgrade is worth it if affordable.

Lisbon was very entertaining and beautiful but we LOVED Porto the most and would love to come back to stay for more time as we could not fit in all that we wanted to do! The Douro Valley day trip from Porto was one of our favorite days despite that it poured rain the entire day.

Overall, Raquel did a great job planning our trip and the communications with other team members regarding transportation and answering general questions was very prompt and professional.

Our trip to Japan during spring to see the magic of Sakura blooms was a hit from beginning to the end. Kim Kim (Olivia)'s support in planning and organising the visit was superb. She was extremely professional in her role and fucntions, we could not have expected any better. There were hardly any issues, since every detail has been looked into by Olivia. Whenever there was a need for a re- scheduling, Olivia took to the task and attended to it promptly. It was a pleasure to communicate with her. Thank you Kim Kim!
What we saw was amazing, the Sakura blooms we saw in Nara, Kyoto, Osaka can only be described as magical! It was a dream come true for us! Cherry blossoms painted the gardens, streets pink and white. As the petals fall and make a mosaic of a carpet beneath the trees, one realises that it indeed is celebration of beauty and impermanance.
Most of the tour guides who took us around were simply superb! namely - Yumi in Hakone, Hector, and NIck Nonaka in Nara and Kyoto. They understood our pulse and interests, were kind and helpful, all three of them made the tour super special. We also had a very good time with the guide who took us on the 'Foodie Tour' in Osaka, where we prepared and devoured Osaka special cabbage pancake!
I celebrated my milestone birthday donned in kimino with two of my sisters, strolling in the Osaka palace garden bustling with Sakura blooms. It was turely a memorable day!
Everything was wonderful, except:
i. The day in Tokyo - our Day One of the trip in Tokyo was nothing to write home about, it was dull, lacked any charm, and the guide did not make much effort to make the day special for us.
ii. The Tea Ceremony was a total flop (which had to be re- scheduled from the original plan due to the short time gap between 2 events). Olivia managed to find a different place, however, it was was not proper, run by a foreigner wearing a kimono, and what he preached did not match with the philsophy of the Japanese tea ceremony.
Except these two, the rest of the trip is a total win - 10 out of 10.
During our ten day visit we had a glimpse of wonders Japan offers, we returned with the promise to come back!

This was the most amazing trip! Once in a lifetime experience! The planning and coordination or orchestrated perfectly! We spent 12 days in northern Spain and had several different guides and tours, and they all went off without a hitch! I was so surprised by the professionalism and knowledge of all of the guides and the attention to detail that they gave us was impeccable! It was definitely a five star experience that I would recommend to anyone in the future!

Hotel Reviews

Barceló Oviedo Cervantes

Oviedo

Barceló Oviedo Cervantes in Oviedo was my favorite hotel of the trip. The accommodations were wonderful, and the breakfast was absolutely fantastic with a wide spread that I loved. The hotel provided such a nice atmosphere, contributing to an overall superb experience.

Palacio del Carmen, Autograph Collection

Santiago de Compostela

Palacio del Carmen in Santiago de Compostela stood out for its exceptional service. We happened to stay there during a country-wide blackout, and the hotel staff handled the situation exceptionally well, maintaining calm and offering great service despite the circumstances. The staff at breakfast were particularly wonderful, ensuring we had a great start to the day. Hector, in particular, was fabulous.

Eurostars Plaza Acueducto

Segovia

The Eurostars Plaza Acueducto in Segovia was very nicely situated right in the heart of the city, which was great for exploring. The accommodations were pleasant, albeit not quite as impressive as some of the other hotels we stayed at, but still a nice place to stay in Segovia.

Hotel Cortezo

Madrid

Hotel Cortezo in Madrid was probably my least favorite among the hotels we stayed at during the trip. Though the staff were excellent and breakfast was great, the hotel felt a bit dated, and the views were not impressive. However, being centrally located made it convenient, so it served its purpose.

Activity Review

Excursion with Private Driver to Museo Indiano & Gijón

Oviedo

Guillermo was an amazing guide during our excursion to the Museo Indiano and Gijón. He was knowledgeable and made the tour personal and delightful. His passion for the culture and history shone through, and he went out of his way to show us a fantastic time. We got to see unique sites with special significance to us, and the experience was arguably the highlight of our entire trip. The lunch by the water with calamari and the tapas was an added bonus to the wonderful day. Definitely a top-notch experience!

We loved our half day with our guide, Saura. She gave us an interesting history lesson, a good overview of where to hike, great suggestions on how to get where we needed to be, and really useful tips on how to avoid crowds. Communicating with our local specialist was easy and she was very responsive. The hotel was amazing, the Cinque Terre card was a life saver, and the transportation a breeze. We had a fantastic trip. Thank you!!

Hotel Review

Hotel Bel Soggiorno

Genoa

Great location, thin walls, a little run down.

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Cinque Terre Trekking Adventure

Italy

Our guide Saura was amazing. Sure not only led us on a trail, she explained the history and gave suggestions on other trails and transportation. She was very flexible and personable.

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque Terre Trekking & Train Card

Italy

There is no way anyone should go to Cinque Terre without this card. Priceless.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an awesome time. All of our guides were fantastic especially at the Acropolis in Athens. Everyone was understanding of my mobility issues. The hotels were too rate. The highlight for us was our time in Kalamata and going on the walking food tour. Would definitely recommend and will use Kimkim again if we are lucky enough to go another time.

Hotel Review

Pharae Palace Hotel

Kalamata

Terrific view of the port. The room was well appointed and comfortable. The breakfast was fantastic and the best we had on our trip.

Authenticity & Character

Location

Near the port and many restaurants.

Staff

Very attentive

Cleanliness & Comfort

Activity Reviews

Tasting Kalamata – The authentic tastes and traditions food tour

Kalamata

I got to try many things I hadn’t had before and as a foody that’s saying something. Our guide Dora was knowledgeable and very personable. It was a pleasure to spend time with her.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Athens Highlights Mythology Tour

Greece

It was a lot of walking but our guide made it so I could make it to the top without slowing down g down the others too mych. Very knowledgeable and I learned some mythology I didn’t know.

Quality of Experience

Guides, Drivers and Staff

Transport

I had a fantastic trip with my two nieces to Japan. It was only nine days, the time I had with my nieces for spring break. I will say you definitely need more time in Japan to explore it. Unfortunately, I missed the peak of cherry blossom season, but I still saw some, and they were lovely. My travel agent, Katsu, arranged all the Transfers and set up the train tickets for me. Everything was pretty much Seamless. Saori, Hana, Harumi, Sachiyo, and Mr Ko were great. Attentive answered all our questions. I enjoyed visiting the temples and shrines. The Rickshaw Rides in the bamboo forest and Tokyo were a nice experience. The Rickshaw ride in Tokyo stood out since my driver was entertaining and charismatic. I did a bike tour in Kyoto my butt hurt at the end, but did also enjoy that unique way to see the city. I would like to thank everybody who was part of my trip, and one day, I hope to go again, but for longer.

Hien was great and created an amazing trip! the home bases were well chosen. Hanoi with local guide KC was awesome. Loved everything we did and the places he chose for the food tour!
The DuLong cruise was awesome!
Hoi An; the city tour and guide were well done. Loved the cooking class!

Hotel Reviews

Soleil Hanoi Boutique Hotel

Hanoi

Authenticity & Character

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Staff

Cleanliness & Comfort

Orchid Trendy Cruise

Authenticity & Character

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Staff

Cleanliness & Comfort

Laluna Hoi An Riverside Hotel & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aira Hotel Bangkok

Authenticity & Character

Location

Staff

Had to ask for our luggage. Service in dining area slow; servers and egg chef often gone

Cleanliness & Comfort

Panan Krabi Resort

Krabi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour

Hoi An

Enjoyed the market tour, demonstrations and actual cooking!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Viet Hai Village & Ba Trai Dao (Orchid Cruise)

Ha Long Bay

The 2 nights were perfect!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Ayutthaya & tuk tuk tour (KT)

Bangkok

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

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Exploring Hoa Lu - Tam Coc Boat riding - Mua Cave Full Day

Vietnam

An appropriate alteration was made to part of the trip needing stair climbing that was greatly appreciated

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Sightseeing Full Day Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Onboarding Cruise To Lan Ha Bay (Orchid Cruise)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day at The Elephant Sanctuary Krabi

Krabi

Would have liked to have known more about the specifics, especially the mud and pool activity with the elephants so as to have had appropriate clothes. But would do it again!

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Half-Day Sightseeing

Hoi An

tea taste, refreshing drink and dance exhibit were perfect!

Quality of Experience

Guides, Drivers and Staff

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Bangkok evening street food tour

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

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Half day combined Grand Palace Temples city tour

Bangkok

Quality of Experience

Guides, Drivers and Staff

Transport

Hien helped to coordinate, manage and plan an excellent custom trip to Vietnam for my group of eight people. The pace suited my group with lots of varied activities, bicycling, walking, Vespa riding, cruising; and visiting numerous regions with varied landscapes, rural, city, villages, mountains, caves. We explored so much in two weeks and saw so many sites! She was excellent and helpful and her recommendations were well-suited for everyone in the group.

Hotel Review

Pu Luong Eco Garden

Great location with beautiful view and serene surroundings. The pool was peaceful at sundown and provided a nice way to cool down and end the day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Evening Street Food Tour With Vespa Wanderers

Ho Chi Minh City

So much fun riding on the back of Vespas. The food tour was particularly good with tastings of Banh Mi, Grilled Chicken and Rice, and a visit to a Jazz Bar to cap off the evening!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our recent trip to Scotland was an absolute dream come true, and a huge part of that is owed to the exceptional service we received from KimKim, and especially our travel agent, Tetiana. From the very beginning of the planning process, Tetiana was incredibly responsive, always getting back to our questions and requests promptly and with detailed, helpful information. It was clear that she was dedicated to creating the perfect trip for us.

The itinerary Tetiana put together was truly outstanding. She listened carefully to what we wanted to experience in Scotland, and she crafted a journey that perfectly captured the essence of the country. We were able to see stunning landscapes, explore historic castles, and immerse ourselves in the vibrant Scottish culture, all thanks to her expertise. It was evident that she has in-depth knowledge of Scotland and a real passion for sharing its beauty with others.

The KimKim website itself was also a pleasure to use. The entire process, from the initial inquiry to booking our trip, was extremely easy and seamless. The platform is user-friendly, intuitive, and well-organized, which made planning our vacation stress-free and enjoyable. We felt supported and well-informed every step of the way.

We are beyond satisfied with our experience with KimKim, and we will definitely be using their services again for our next vacation. Tetiana's dedication, responsiveness, and expertly crafted itinerary, combined with KimKim's user-friendly website, made this trip to Scotland an unforgettable adventure. We highly recommend KimKim to anyone looking for a personalized and exceptional travel experience.

We had a wonderful time on our trip to Japan. Eleanor was helpful and booked the perfect locations and tours for us to be able to explore and learn all about Japan. All of our tour guides were helpful, enthusiastic, and made us feel comfortable. Akiko and Nori were wonderful and made us feel as though we were travelling with family. Noo and Matt brought our small group tours together for an amazing time. Finally, Yuji was phenomenal and truly helped us to learn and understand Japan. He went above and beyond for us and was all around awesome. Some notable places we visited include Uji, Miyajima, and Senso-Ji. An all-around excellent trip and we can't wait ot book our next trip with KimKim!

Big thank you to Ivan and Sarah for organizing this trip to Dubrovnik for us. Communication with them was amazing and it made it easy to come up with our ideal trip. All the guides and drivers were knowledgeable and friendly. It was just a perfect trip!

Hotel Review

Hotel Porto

Dubrovnik

Good Location. Only 25min walk to the old town. Room were large and spacious and breakfast amazing.

Authenticity & Character

Location

Close to public transit to the old city and only a 25min walk.

Staff

Cleanliness & Comfort

Activity Reviews

Visit a family farm for an authentic Croatian meal + visit small town of Cavtat

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Boating Excursion to the Elaphiti Islands

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Morocco was nothing short of magical, and a huge part of that was thanks to our incredible guide and driver, Rabi. From the moment we met him, we felt completely safe, at ease, and well taken care of. Traveling through a new country can sometimes feel overwhelming, but with Rabi behind the wheel, it felt effortless.

He was warm, professional, and incredibly knowledgeable—not just about the destinations, but about the culture and history of each place we visited. What really stood out, though, was how flexible and accommodating he was. We made a few changes to our itinerary along the way, and he adjusted everything smoothly without hesitation. He truly wanted us to have the best experience possible.

Having Rabi as our driver made our trip 100 times better. We can’t imagine exploring Morocco without him and feel so lucky to have had him as part of our journey. If you’re planning a trip to Morocco, ask for Rabi—you won’t regret it!

Also, a quick shoutout to KimKim for making the planning process so easy and stress-free. The team was responsive, thoughtful, and tailored the trip exactly to our interests. From start to finish, everything was seamless.

The hotel choices were wonderful. Our operation guide (Said) was incredibly responsive and helpful. Specifically he secured transport from Casablanca to Fes after a flight delay resulting in us missing our flight. Our driver Hamza was a very good driver, fun, friendly and kind. We shared with him that he could be even better if he studied more about the geography and history to share with customers. Kimkim and team created and delivered a wonderful vacation for us in beautiful Morocco!

We just returned from an unforgettable trip to Thailand, and we loved every minute of it! From start to finish, everything was seamless and perfectly organized.

Our travel agent, Dat, was incredible. He was patient and thorough during the planning process—going through multiple versions of the itinerary with us until we had our dream trip mapped out. His attention to detail and dedication made all the difference.

During our travels, Dat remained easily accessible and responsive, which gave us so much peace of mind. Every tour and guide he arranged was on time, professional, and extremely knowledgeable. We never had to worry about a single thing—Dat and the team had every detail covered.

My son and I had the trip of a lifetime, and it was all thanks to the thoughtful planning and exceptional service provided by Dat and the company. We will absolutely be booking with them again and highly recommend their services to anyone planning a trip to Thailand!

Hotel Reviews

Oceanfront Beach Resort

Phuket

We absolutely loved our stay at Oceanfront Beach Resort in Phuket! The hotel was super clean, modern, and luxurious with a great vibe throughout. The staff was incredibly friendly and welcoming, which made our experience even more enjoyable. The location was perfect—everything we needed was close by, making it easy to explore. We also really appreciated the on-site gym and the delicious breakfast each morning. The atmosphere, service, and overall experience were fantastic. Truly loved everything about our stay and would happily return!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Chai The Colonial Hotel & Spa

Chiang Mai

I had a wonderful stay at De Chai The Colonial Hotel & Spa! The on-site spa and restaurant were such a great bonus and made the stay even more relaxing and convenient. The morning breakfast was tasty with a good variety, and the location of the hotel was super convenient—perfect for exploring the area. My room was spacious, clean, and very comfortable, which made it easy to unwind after a day out. Overall, a great experience and I’d definitely stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Prime Rang Nam, Your Tailor Made Hotel

Our stay at De Prime Rang Nam was pleasant and worked well for our short time in Bangkok. The location was convenient, and the breakfast buffet was a highlight—plenty of options and great quality to start the day. The room was fairly clean and comfortable, though there’s a bit of room for improvement in overall cleanliness and humidity control in the common areas. That said, the hotel had everything we needed for a quick and easy stay in the city. While it wasn’t my favorite hotel of our Thailand trip, it was a solid choice for a short visit and offered good value for the time we were there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Thai Cooking Class

Phuket

This was by far the most exciting and memorable activity we did in Phuket! We absolutely enjoyed every minute of the Thai cooking class. My 11-year-old son had a blast—he said it was one of his favorite activities of the entire trip. The owner was so fun, engaging, and explained everything clearly, making it easy and enjoyable to follow along. We were genuinely amazed at how beautiful (and delicious!) our dishes turned out. Don’t second guess this—just book it. You won’t regret it. It’s an experience we’ll never forget!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shona was super helpful with planning and coordinating our trip. She checked on us throughout the trip and promptly helped us when we ran into problems with our train tickets going missing at our hotel in Tokyo.

Most of the drivers were kind and would share with me details about what type of car they would be in and the license plate number. Most of them also had a sign with our name on it so it was easier to spot. The driver who picked us up on our first day though did not have a sign. It took us 20-30 minutes for us to find each other. And when we did finally meet up, he was not friendly. But other than that one driver, the rest were great.

The first part of our trip we were in Tokyo, specifically Shibuya, Akihabara, and Ginza. Our time in Tokyo was mostly on our own but Shona did reserve us tickets to teamlab Borderless. We went there before doing some of the other things she recommended for us.

The second part of our trip we went to Hakodate. We had a tour guide for one day. Her name was Mutsumi. I later learned that we were her first tour group! I felt for her first time giving a tour she did well. She gave us water bottles to drink throughout the day and was attentive to our needs. She also answered any questions we had about Hakodate. Mutsumi also took us to places that weren't on our itinerary such as Hakodate park. My favorite place we went to that day was Goryokaku tower/park because we got a good view of the cherry blossoms.

For the last part of our trip we went to Sapporo. We also had a guide for one day while in Sapporo. Her name was Yumi. Yumi was also great because she gave us more history and information about the places we went to. Playing the simulation games at the Sapporo Olympic Museum and going to the top of Mt. Tengu were the highlights of the day for me.

Hotel Reviews

Shibuya Excel Hotel Tokyu

Tokyo

Shibuya Excel Hotel Tokyu was a really convenient place to stay. It connects to Shibuya station and Shibuya Mark City. I thought the city noise would travel up to our room but it was pretty quiet where we were staying. The continental breakfast was great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakodate Kokusai Hotel

My family and I enjoyed the buffet and the onsen. Our hotel room was nice but the beds were 1) on an elevated platform and 2) a little on the lower side. Since I was traveling with older people, the low beds made it hard for them to get in and out.

Authenticity & Character

Location

The hotel is so close to many of the places we went to.

Staff

Cleanliness & Comfort

Sapporo Stream Hotel

Sapporo

To get to the hotel room can be a bit tricky. You take one set of elevators to get to the lobby on the 7th floor. Then you take a different set of elevators to get to your room. Our room was very clean and if you participate in the eco cleaning, they reward you the next day with a free drink from the vending machine. All the amenities are in a "community bin" in the lobby so if you need a razor, lotion, coffee, or tea, you would have to go to the 7th floor. One of the downsides of the place was that you can hear the street noise from the room. The shower was also a bit weird because the stream of water shoots directly at the door, and there's no way to adjust the angle. Lastly, if you want to use the onsen, you have to upgrade your room whereas other hotels let all guests use the onsen.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Chasing Cherry Blossom in Hakodate

Hakodate

My family and I came at the perfect time when the cherry blossoms were in full bloom. We got to see them at Hakodate Park and Goryokaku Park. Our guide Mutsumi took us walking all over Hakodate which was funny because we didn't realize how close everything was.

Quality of Experience

Guides, Drivers and Staff

Transport

Otaru Discovery: Glass Works, Music Boxes, and Ropeway with Sapporo Olympics Museum

Sapporo

This tour was lots of fun because there was lots of activities to do. The Sapporo Olympic Museum has different simulation machines of the different games. Then when we went to Mt. Tengu, there was ziplining and a nice photo area. Otaru canal was also nice and walking along the music box street was also fun. You'll find lots of omiyage over there.

Quality of Experience

Guides, Drivers and Staff

Transport

Had a fantastic time. Loved where Sir Edmund Hillary practiced for his famous assent to Mt. Everest. Loved New Zealand’s meat pies in Queenstown.

I have never used a travel agency and I admit I was a bit nervous trusting KimKIm with all logistics (we have three kids, 14, 9, and 6 yo, and are pretty active when we travel). But pretty much all our expectations were exceeded! Erin was amazing at planning our trip and customizing it several times based on our preferences. And during the trip everybody was on time, easy to communicate, and please to be around, incl. Buenos Aires city tour, a day trip to a ranch, and a hike guide for our 10hr hike to Laguna de Los Tres. KimKim truly made this trip so enjoyable and easy. Thank you!

Activity Reviews

Farm and Countryside Tour

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Buenos Aires City Tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Private Excursion to Perito Moreno Glacier (with boat tour)

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike to Laguna de los Tres

El Chaltén

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Eleanor took care to arrange our trip full of tours we requested. She also checked in during the trip to make sure we had everything we needed. We especially loved our tour guides in Nara.
Thank you!

Hotel Review

Osaka Tokyu REI Hotel

Osaka

Breakfast was amazing. We got a room with 1 bed that was definitely too small for 2 people.

Authenticity & Character

Hotel was clean & modern, but not special

Location

Close to transportation

Staff

Helpful and caring

Cleanliness & Comfort

Small beds, get a room with 2 beds if you're sharing

Activity Review

Exploring Yoshino: A Journey through Mount Yoshinoyama and Historic Temples

Nara

Our guide was wonderful, knowledgeable & interesting. She clearly knew all about the area and had great lunch recommendations. Yoshino is beautiful & peaceful in the off season.

Quality of Experience

It was beautiful & our guide was lovely

Guides, Drivers and Staff

Transport

Comfortable clean ride