Kimkim Trip Reviews

4.8
Based on 22,678 ratings
Read 22,678 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Stress-free Amazing Croatia Trip
Croatia | Sep 17 - Sep 28, 2026

Nicole
Nicole B.
San Jose, CA | Reviewed on Oct 01, 2026
We just got back from a 12 day trip to Croatia. We worked with the KimKim specialist Nikola and the itinerary was perfect. We started in Zagreb and got a rental car delivered directly to our hotel. We made our way down through Zadar and the Plitvice National Park. We had the freedom to stop at little towns like Rastoke, Sibenik, and Trogir. Nikola even helped coordinate with the rental car company to get it picked up in Split. We then stayed in Split and ferried over to Havar and then... Read more

We just got back from a 12 day trip to Croatia. We worked with the KimKim specialist Nikola and the itinerary was perfect. We started in Zagreb and got a rental car delivered directly to our hotel. We made our way down through Zadar and the Plitvice National Park. We had the freedom to stop at little towns like Rastoke, Sibenik, and Trogir. Nikola even helped coordinate with the rental car company to get it picked up in Split. We then stayed in Split and ferried over to Havar and then Korcula and ended in Dubrovnik. We had city tours in each city and an amazing boat excursion in Dubrovnik. Our guides were wonderful. We also had plenty of leisure time to do our own things. The biggest luxury this trip provided was every place had "luggage assistance" or someone there to greet us and help get us to the next lodging location or excusion. My Mother-in-law said she felt like royalty. We booked this trip with the help of KimKim because my in laws are in the late 70s and I needed to know they could physically do this trip. Navigating transportation and luggage with them has started to become a challenge. With this trip, they were taken care of all along the way. Every evening we received a text from Nikola letting us know the exact schedule the next day. Nikola was always available and responded immediately when we messaged him on the trip with any questions or needs we had. The accommodations were wonderful and the app was extremely user friendly and easy to get the documents/tickets we needed. This was a trip of a lifetime and I would recommend and use KimKim again in the future.

Hotel Reviews
Manda Heritage Hotel
Zagreb

This was a nice hotel in a great location. We were able to walk easily to all things we wanted to see. They bring delicious breakfast to your room, which was a nice treat. They also have an ice maker in their breakfast area which we loved having access to. The bathroom was large with a lot of counter space and the room was spacious.

Authenticity & Character
Location
Easy to walk and do all the highlights of the city
Staff
Cleanliness & Comfort
Bastion Heritage Hotel—Relais & Châteaux
Zadar

This was a beautiful hotel in the best location! From the moment we arrived and they handled our luggage and car, we felt very taken care of. The breakfast was wonderful with buffet and items to order. We loved being able to leave the car and walk everywhere we needed to easily. It was a wonderful stay in Zadar.

Authenticity & Character
Location
Perfect location!!!
Staff
Cleanliness & Comfort
Hotel Marmont Heritage - Adults Only
Split

This hotel is right at the heart of Split. Only complaint is the parking but that is an issue for all of Split and not the hotels fault. Our room was cute with a great view of the Split narrow streets below.

Authenticity & Character
Location
Staff
When we arrived at the hotel, we were trying to navigate working with our travel agent, the car rental company, and the hotel regarding out rental car pick up. We were told by our agent to park the car and let the hotel know where it is at and the rental car company will come and get it. When we arrived, the hotel check in women was not happy that we parked the car (since its paid parking) and wish we would have called the hotel first and not parked. The hotel has a couple of spots reserved we could have used. We understand why she was frustrated but several times she criticized our travel agent for not giving us the hotel number and telling us to call before parking. I understand there was a miscommunication and it meant she needed to coordinate with the rental car company and figure out where we parked the car but she was very unprofessional to criticize our travel agent for this miscommunication. Our agent was wonderful our entire trip and did not need to be criticized because of this. She could have handled it all very differently. She could have had us move the car to the new spot, like we offered, or be annoyed without making that very clear to us. This was just a very negative beginning to our stay all for us to have the luxury of getting our rental car picked up for us. We were thrilled that it was getting picked up and we did not need to return it ourselves.
Cleanliness & Comfort
Forkira Luxury Villa
Hvar

One of our favorite places we stayed at our entire 12 day trip to Croatia. These apartments were amazing. The location and decor was luxurious. We loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula

This was a beautiful apartment located in the hills of Korcula. We had access to a lovely beach near a fun restaurant. We loved the apartment set up with multiple bathrooms, gorgeous deck, and a washer/dryer!!! Only complaint would be how far away it is from Old Town and the cost to get back and forth. Initial was easy to arrange rides with the shuttle and taxis but was expensive to go back and forth.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Malo More
Dubrovnik

This villa was amazing. If we would have known how nice this stay would be, we would have added anither day to the trip! The private pool, the restaurants, the views...gorgeou!

Authenticity & Character
Location
Wish it was closer to old town but the views and luxury made up for that!
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Zagreb
Private Walking Tour of Zagreb
Zagreb

Jo Jo was amazing. She was fun and positive and we really enjoyed all she took us to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

This was a great tour and it includes the cellars of the Palace which was awesome. We felt like we got to see and learn about all we needed to in Split.

Quality of Experience
Guides, Drivers and Staff
Transport
Elafiti Islands - Private Half Day Speedboat Tour
Elafiti Islands - Private Half Day Speedboat Tour
Dubrovnik

This was one of the highlights of the trip. Weather and itinerary was perfect. Guide was the perfect balance of information but left us alone to enjoy each other and the views.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia

Loved our guide and loved this park!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Private Island of Hvar Tour (Afternoon)
Half-Day Private Island of Hvar Tour (Afternoon)
Croatia

This was a fun treat to see other towns around rhe island of Hvar. We loved this day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Walking Tour of Korčula
Guided Walking Tour of Korčula
Korčula

Great little old town and we enjoyed learning about the history.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

This was a wonderful tour and loved the guide and seeing all we saw.

Quality of Experience
Guides, Drivers and Staff
Transport
Driving in Croatia
Croatia

This was such a great way to see so many small towns along the way from Zagreb to Split. The car was delivered to the hotel and picked up from the next hotel. It was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 21, 2026
Dear Nicole,
Thank you so much for this beautiful and thoughtful review — it truly made my day! 😊
I’m so happy to hear that the itinerary felt perfect and that you could enjoy Croatia at your own pace, from Zagreb down to Dubrovnik, with stops in Rastoke, Sibenik, and Trogir along the way. That balance of freedom and support is exactly what I always hope to create. It means a lot to me that you and your mother-in-law felt like royalty — knowing that you all were comfortable and well taken...
Read more

Dear Nicole,
Thank you so much for this beautiful and thoughtful review — it truly made my day! 😊
I’m so happy to hear that the itinerary felt perfect and that you could enjoy Croatia at your own pace, from Zagreb down to Dubrovnik, with stops in Rastoke, Sibenik, and Trogir along the way. That balance of freedom and support is exactly what I always hope to create. It means a lot to me that you and your mother-in-law felt like royalty — knowing that you all were comfortable and well taken care of with luggage assistance, greetings, and smooth transfers was my top priority, and I’m delighted we got it right. Thank you for mentioning the evening messages and the app — I know how important it is to have peace of mind when traveling as a family! It was a real pleasure to plan this trip of a lifetime for you. I would love to welcome you all back to Croatia anytime!
Warmest regards,
Nikola

Our trip to Japan was fantastic. Shona did a ...
Japan | Sep 20 - Sep 29, 2026

A
Andrew L.
Ashburn, VA | Reviewed on Oct 01, 2026

Our trip to Japan was fantastic. Shona did a wonderful job catering to our requests for a balance of historical places and modern experiences. We especially liked Nijo Castle and Shinjuku.

Our individual guides, Miwa Aoki and Katsumi Ishikawa, were amazing. I would highly recommend both for Tokyo and Kyoto, respectively.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 02, 2026

Hi Andrew,
Thank you so much for your support, trust, and kind cooperation throughout your journey. It has been a real pleasure assisting you and being a small part of your travel experience.

I sincerely hope you’ve had a wonderful and memorable trip. It would be my great pleasure to welcome you again and assist with your next adventure.

Until next time, I truly hope our paths cross again. Wishing you and your family safe travels, good health, and many more beautiful journeys ahead.

Warm regards,
Shona

The drivers, tours, and hotels that Aleksandr...
Ireland | Sep 22 - Sep 30, 2026

J
JEAN B.
Flagami, FL | Reviewed on Oct 01, 2026

The drivers, tours, and hotels that Aleksandra chose were all professional and outstanding, with a shout out to Paul Clarke. Would strongly suggest including Northern Ireland in the trip.

Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Oct 15, 2026

Thank you so much for your kindest words and recommendation, Jean!
I’ll be sure to share your special shout-out with Paul Clarke. I’m so happy you had such a wonderful experience exploring Ireland and Northern Ireland, and I look forward to helping you create many more memorable adventures in the future!
Warmly,
Aleksandra

This is my 3rd time using Kim Kim and Violain...
Albania | Sep 17 - Sep 29, 2026

Sandra
Sandra S.
Meridian, ID | Reviewed on Oct 01, 2026
This is my 3rd time using Kim Kim and Violaine did not disappoint. We had a great trip and she put a great plan for us in place and she was great about answering our many questions:)
Our local trip "assistant," Amarda with Breathe in Travel was fabulous. She met us in person with a few fun momentos and she even rebooked a boat trip for us (thankfully it was possible) due to weather. Thanks Amarda!
Read more

This is my 3rd time using Kim Kim and Violaine did not disappoint. We had a great trip and she put a great plan for us in place and she was great about answering our many questions:)
Our local trip "assistant," Amarda with Breathe in Travel was fabulous. She met us in person with a few fun momentos and she even rebooked a boat trip for us (thankfully it was possible) due to weather. Thanks Amarda!

Hotel Reviews
Faces & Places Boutique hotel
Tirana

Super cute Boutique hotel! Clean, comfortable, stylish and quiet for being in the heart of Tirana. Loved the proximity of the hotel to main attractions and historical hot spots. Highly recommended.

Authenticity & Character
modern and stylish
Location
walking distance to skandabeg square and historical sites
Staff
friendly and helpful
Cleanliness & Comfort
squeaky clean and modern
Hotel Grandpa's House
Shkodra

Great spot up on the hill and the overall accommodation was good. Beds were comfortable and we loved the pool and sauna. Only complaints was a slight sewage smell in the room and the waiter at dinner was rather rude.

Authenticity & Character
Good restaurant and loved the pool and sauna
Location
Great location over looking the town. Only downside was it wasn't within walking distance to local sites.
Staff
Most staff were great but our waiter for dinner was very rude and not patient at all with us.
Cleanliness & Comfort
Overall the room was good and clean but had a slight sewage smell.
Bujtina Polia
Theth

Beautifully located in Theth. Clean but very basic rooms. Our host was great but not clear about how meals worked or the time frame. Food was good and service OK for how busy and hectic it was with tourists. Glad we brought our headlamps as the power went out a few times each evening/morning.

Authenticity & Character
Clean and basic.
Location
Easy walking to all trails in Theth. Surrounding mountains are stunning.
Staff
Good host but better communication would have been helpful. Meal arrangements and times weren't mentioned so we had to figure it out.
Cleanliness & Comfort
Guesthouse Kol Gjoni

Amazing! Fantastic accommodation and couldn't recommend it enough. The rooms were lovely, stylish, comfortable and clean. The staff was excellent and the food amazing. We loved the patio and enjoying wine while enjoying the awesome mountains/view.

Authenticity & Character
Just wow.
Location
Steller! Loved the remoteness and views.
Staff
warm and welcoming
Cleanliness & Comfort
Hotel Panorama Kruje
Krujë

Great spot and loved the view and proximity to the old Bazzar. The restaurant was good and the room was great- stylish, clean and comfortable.

Authenticity & Character
Location
Great view out the window and easy walking.
Staff
Our host at check-in was great and even walked out and across the street to show us where to park.
Cleanliness & Comfort
Aphrodite Garden's
Himare

Great spot and loved the view. Good staff and accommodations.

Authenticity & Character
View and great restaurant!
Location
Loved the view and glad to have parking (very tight but most is in Albania:)
Staff
Super friendly and accommodating.
Cleanliness & Comfort
Koroni Hotel

Great spot in Berat. Located in an old and authentic house but nicely styled. Everything was clean and comfortable. Our host was great and food was good. Easy walking distance to all of old Berat and we loved the town.

Authenticity & Character
Location
Easy walking to all of old Berat.
Staff
Our host was great and he set us up with a taxi ride to our wine tasting experience.
Cleanliness & Comfort
Cumaku Boutique Hotel & Spa
Gjirokastra

FABULOUS! Highly recommended and we loved our stay here. The hotel was super cute, clean and an easy walk to everything. The breakfast was exceptional and we LOVED the indoor pool and sauna. The outdoor pool looked great, but we got there too late to enjoy it. Our room was wonderful and we loved being up at the very top.

Authenticity & Character
Very stylish and well done!
Location
Easy walk to the Old Bazzar and castle. Loved the street scene there.
Staff
Cleanliness & Comfort
Spotless
Activity Reviews
Welcome in Tirana
Welcome in Tirana
Tirana

Amarda was lovely. We appreciated her meeting us and loved our "goody" bag. She even made a few more of our fabulous guide books per our request so we all had one to take home as momento. We had to reach out to her once for clarification, and she was quick to respond. She also rescheduled our boat experience due to weather. We loved all the extra suggestions given and our guide book was fabulous and throuough. We used it several times on the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour in Himare
Boat tour in Himare
Albania

Petro was awesome! Such a great excursion and we loved hearing about the area and it's transitioning. There was about 15 people on the boat with plenty of room so it was very comfortable and clean. He had water to offer and we loved all the stops we took. The 2 cave swimming spots were super cool and the highlight. This is the way to see the beaches of Himare and to not deal with driving and navigating sketchy trails. The water and the beaches were gorgeous.

Quality of Experience
Guides, Drivers and Staff
Petro was exceptional
Transport
Wine tasting in Alpeta Winery
Wine tasting in Alpeta Winery
Berat

Super fun and we loved our host! Great crowd and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Violaine Fejoz
Violaine
Violaine Fejoz
Local specialist in Tirana | Replied on Oct 01, 2026
Sandra, Thank you so much for your lovely review! 😊 It was a real pleasure helping you plan your trip, and I’m so happy to hear that you had such a great experience and that everything came together smoothly. Thank you as well for trusting Kimkim for a third trip! I’m also delighted to hear your kind words about Amarda. Having someone locally available throughout the journey is very important to us, and I’m glad she was able to help with the boat trip when the weather changed, and add a... Read more

Sandra,

Thank you so much for your lovely review! 😊

It was a real pleasure helping you plan your trip, and I’m so happy to hear that you had such a great experience and that everything came together smoothly. Thank you as well for trusting Kimkim for a third trip!

I’m also delighted to hear your kind words about Amarda. Having someone locally available throughout the journey is very important to us, and I’m glad she was able to help with the boat trip when the weather changed, and add a few little surprises along the way!

It’s also wonderful to hear that you enjoyed Faces & Places in Tirana. Its central location and boutique atmosphere really make it a great base for discovering the city.

Thank you again for your trust, and I hope we’ll have the opportunity to help you discover another part of the Balkans in the future!

Warm regards,
Violaine

Kimkim helped us combine hiking, garden tours and a visit with friends
England | Sep 18 - Sep 30, 2026

Patty
Patty R.
Seattle, WA | Reviewed on Oct 01, 2026
We didn’t get to know Liam as he was on vacation. Jane was easy to work with by email, French speaker was very accessible but her accent was hard for me to understand on the phone. Driver Darren in Glastonbury was very professional, fun and interesting. Verdant Seafood bar and our lodging in Falmouth were wonderful. We didn’t love Glastonbury. Once we got to London we started using the tube. Drivers not necessary and I missed our pick up time with the driver back to the airport as I... Read more

We didn’t get to know Liam as he was on vacation. Jane was easy to work with by email, French speaker was very accessible but her accent was hard for me to understand on the phone.

Driver Darren in Glastonbury was very professional, fun and interesting.

Verdant Seafood bar and our lodging in Falmouth were wonderful.

We didn’t love Glastonbury.

Once we got to London we started using the tube. Drivers not necessary and I missed our pick up time with the driver back to the airport as I hadn’t stopped to realize you had lined him up.

Nice hotel in London and Kew was delightful!

Thanks very much!

Hotel Reviews
The Chamberlain
London

Nice hotel and great breakfast!

Authenticity & Character
Used by business travelers as well as tourists. Seemed to be part of the neighborhood
Location
Staff
Cleanliness & Comfort
Star & Garter
Falmouth

This place was so charming, with an amazing view of Falmouth Harbor. We didn’t get a chance to eat in the little pub, but it looked very nice. Check in required us to find a key in a lock box and let ourselves in.

Authenticity & Character
You walk through the tiny restaurant to get to the room. An old building that is part of the fabric of the town.
Location
Amazing view
Staff
No staff. Maybe directions to hotel from train…
Cleanliness & Comfort
The Crown Hotel
Glastonbury

This hotel is right on the main intersection in Glastonbury.. one night there was a wedding in the hotel, so a lot of loud music. A good place if you are really into being part of the action in Glastonbury.

Authenticity & Character
Location
Fine for what it is, But not quiet and a lot os stairs
Staff
Cleanliness & Comfort
Activity Review
Entry tickets to historic Kew Gardens
Entry tickets to historic Kew Gardens
London

Easy subway to a lovely station and short walk to Victoria Gate. There are tours and a tram, but we found it easy to wander through on a September weekday, starting with the great broad walk.

Quality of Experience
Transport
Local specialist: Liam McGirr

The experiences you booked for us were all we...
France | Sep 4 - Sep 19, 2026

L
Laurie S.
Denver, CO | Reviewed on Oct 01, 2026
The experiences you booked for us were all well handled and enjoyable. The guide we had for Notre Dame was very good. My personal best was the visit to the Gaume cave. It was a small group and we climbed rock steps up to the entrance. The man who guided us took lots of time to show us things and to really explain all the images we were seeing. It was meaningful to me to know we were seeing the real drawings and to reflect on how old they were! Read more

The experiences you booked for us were all well handled and enjoyable. The guide we had for Notre Dame was very good. My personal best was the visit to the Gaume cave. It was a small group and we climbed rock steps up to the entrance. The man who guided us took lots of time to show us things and to really explain all the images we were seeing. It was meaningful to me to know we were seeing the real drawings and to reflect on how old they were!

Hotel Reviews
Les Hauts de Loire
Onzain

We were unaware when we arrived that there were no openings at the on site bistro for dinner. We had to go and plead with the staff at the bistro to find us a time to eat. The bistro is apparently not owned by the hotel. You should have your clients make a reservation ahead of time for their arrival evening. Also the hotel did not at first gave us reserved for their arrival evening even g gourmet dinner we had vouchers for and tried to tell us we did not have a reservation! Once we showed them the vouchers they seated us and the wait staff and meal were excellent. I believe it was confusing for them to have both room reservations just under Mr Blood’s name as when we checked out they did not have the Samuelson name anywhere which made it confusing. I would suggest if you are booking two rooms for separate couples that you do not put them both under one Jane.

Authenticity & Character
Older well maintained beautiful grounds
Location
Staff
One of the front desk staff who we believe was a manager was rude
Cleanliness & Comfort
Room furnishings could be modernized
Le Square Louvois 4*
Paris

Staff was wonderful especially the woman who ran the breakfast room. The entire staff was helpful and friendly.

Authenticity & Character
Location
I wish the hotel was in a more centrally located area to where we wanted to tour. Had to uber a lot. Nothing right around the hotel to visit.
Cleanliness & Comfort
Hôtel & Spa Les Glycines
Les Eyzies

The staff was friendly and helpful. The hotel was lovely and the history of the building was interesting. Bistro was good. Our gourmet dinner was good too. Location was walkable to more of the town and the river. Did not use the spa.

Authenticity & Character
Location
Walkable to town and across the road from the river.
Activity Reviews
Visit Font-de-Gaume cave (Entrance Tickets Included)
Visit Font-de-Gaume cave (Entrance Tickets Included)
France

Already described this in earlier part of this review. Liked it better than the other two cave experiences

Visit of Milandes Castle (Entrance Tickets Included)
Visit of Milandes Castle (Entrance Tickets Included)
France

Interesting to learn more about Josephine Baker’s life

Dinner at Les Hauts de Loire Gastronomic Restaurant
Dinner at Les Hauts de Loire Gastronomic Restaurant
Blois

The sommelier and our waiter were delightful! Helped make the evening a success. Food was good as were wine pairings. Hit off to a bad start when the hotel did not have us on their reservation list and then there was a question about whether we needed to pay! We were able to straighten out but I do not think the management if the hotel was very good.

Local specialist: Amandine Fastre

A great Norway vacation
Norway | Sep 16 - Sep 28, 2026

Henry
Henry T.
Seattle, WA | Reviewed on Sep 30, 2026
My wife and I have just returned from our 13 day trip to Norway. It was wonderful! All of the kimkim-organized activities, hotels, and transportation went off without a hitch. Of particular note were:
1. Norway is a spectacularly beautiful country. Our boat rides and train voyages (particularly the ride from Bergen to Oslo), allowed us to appreciate the jaw dropping beauty of cities, fjords, waterfalls, and farmland.
2. Each city we visited was beautiful, with impressive old and new...
Read more

My wife and I have just returned from our 13 day trip to Norway. It was wonderful! All of the kimkim-organized activities, hotels, and transportation went off without a hitch. Of particular note were:
1. Norway is a spectacularly beautiful country. Our boat rides and train voyages (particularly the ride from Bergen to Oslo), allowed us to appreciate the jaw dropping beauty of cities, fjords, waterfalls, and farmland.
2. Each city we visited was beautiful, with impressive old and new architecture. We had great walking tours of Tromso (led by Jurgen), Oslo (led by Björn, a retired architect) and Bergen. The guides were knowledgeable and open with personal observations about their lives in Norway.
3. The hotels were all very nice, located in the center of each city. Breakfasts were ample and delicious. Rooms were small, but comfortable.
4. We loved having a car for a couple of days to tour the Lofoten Islands. Gorgeous!
5. We took multiple flights from airports large and small. A beautiful way to get around the country, with no delays or connection problems.
6. Norway has a multitude of fascinating museums: historical, cultural and artistic. The few we visited in Tromso and Bergen were great, as was a brand new one outside of Svolvaer dealing with the cod fishery!
Thanks, kimkim, for designing a great vacation customized to our interests, and paced just right for us.

Hotel Reviews
Karl Johan Hotel
Oslo

Lovely hotel, great location, delicious breakfast.

Authenticity & Character
Location
Right in the middle of town, walking distance to all activities.
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Clean, comfortable, small rooms. Excellent breakfast. No

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær

Clean, comfortable, small rooms. Paid parking several blocks away. Excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Ålesund
Ålesund

Clean, comfortable. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Rosenkrantz
Bergen

Clean, comfortable, small rooms. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private City Walk
Private City Walk
Oslo

Our guide Bjorn, a retired architect, was knowledgeable, friendly, and open to a wide ranging discussion about the city. This tour was a high point of our trip.

Quality of Experience
Guides, Drivers and Staff
Our guide was delightful.
City & Polar History Walk
City & Polar History Walk
Tromsø

Jürgen, our guide and lifelong Tromso resident, was totally open, sharing his thoughts about his life and his city. He took us through the Arctic Explorer and the Sami museums. This tour was a highlight of our visit.

Quality of Experience
Interesting town, excellent guide.
Guides, Drivers and Staff
Excellent guide
Driving the Lofoten Islands: Nature Stops Along the Way
Driving the Lofoten Islands: Nature Stops Along the Way
Norway

Wow! As was promised, the Lofoten Islands are spectacularly beautiful. And although the roads are narrow, we did not find driving difficult.

Quality of Experience
Beautiful!
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

This cruise through Geirangefjord was very comfortable and the scenery. Unbelievable. The crew provided helpful commentary throughout the trip. Town of Geiranger is basically a tourist locale, which didn’t interest us too much, except for a very cool walk up along the waterfall at the edge of town. There are longer hikes available in the area.

Quality of Experience
Food & Culture Walk
Food & Culture Walk
Bergen

Four of us and a guide walked through the center of Bergen, trying some typical snacks and also having a light soup lunch. The highlight of the walk was exploring the UNESCO historic area, the site of.the Hanseatic League trading activities.

Quality of Experience
Guides, Drivers and Staff
Fløibanen Funicular Ride (Tickets not included)
Fløibanen Funicular Ride (Tickets not included)
Bergen

Gorgeous view from the top. There are restaurants, kids playground, and hiking trails at the top as well.

Quality of Experience
Spectacular view.
Oslofjord Evening Cruise with Prawn Buffet
Oslofjord Evening Cruise with Prawn Buffet
Oslo

This is the one activity which we found disappointing. It was a nice boat ride around the harbor and islands adjacent to Oslo, but there was no commentary or information about what we were seeing. (one could get some information on an app). The dinner consisted of a buffet of peel – yourself shrimp, bread, and lettuce. Drinks were available for purchase.

Quality of Experience
Guides, Drivers and Staff
No commentary
Transport
Pretty sailboat, but of course we did not sail.
Norway in a Nutshell Day Trip
Norway in a Nutshell Day Trip
Bergen

Beautiful scenery throughout. Only downside: this is obviously a very popular experience and even in September, it was quite crowded. At one point, we had to wait at the bus stop in the rain to make our last connection.

Quality of Experience
Depart Norway
Depart Norway
Norway

Our limo driver to the airport was prompt, helpful, friendly and informative.

Quality of Experience
Visit Henningsvær
Visit Henningsvær
Svolvær

Very pretty town.

Quality of Experience
Welcome to Tromsø
Welcome to Tromsø
Tromsø

Lovely Arctic town, easily walkable. Interesting museums.

Quality of Experience
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

Beautiful historic city, UNESCO heritage site. Downtown easily walkable.

Quality of Experience
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Bustling, attractive city with compact walkable downtown and waterfront. Beautiful old and new architecture.

Quality of Experience
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

Nice outing on the water, good meal. We did not see the Northern Lights on our cloudy night.

Quality of Experience
Self-Guided Svolvær Exploration
Self-Guided Svolvær Exploration
Svolvær

Nice waterfront town. Worked as a base for our time driving around the Lofoten Islands. We enjoyed the nearby SKREI museum — an art gallery, explanation of the cod fishery, and an aquarium.

Quality of Experience
Explore Ålesund
Explore Ålesund
Norway

Yet another lovely waterfront city, with great Art Nouveau architecture. Home of the Geirangerfjord cruise up the fjord which was spectacular.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 01, 2026
Hank, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your wife plan your 13-day journey through Norway. I’m especially glad to hear that the pacing, hotels, transportation, and activities all came together seamlessly and gave you the freedom to experience Norway in so many different ways. From the stunning train journey between Bergen and Oslo and the fjords to your time exploring the Lofoten Islands by car, it sounds like you... Read more

Hank, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your wife plan your 13-day journey through Norway.

I’m especially glad to hear that the pacing, hotels, transportation, and activities all came together seamlessly and gave you the freedom to experience Norway in so many different ways. From the stunning train journey between Bergen and Oslo and the fjords to your time exploring the Lofoten Islands by car, it sounds like you really got to experience the incredible variety and beauty Norway has to offer.

I’m also so happy to hear that you enjoyed your walking tours and the personal perspectives from your local guides. Those individual stories and insights are such a special part of traveling through Norway.

Thank you again for trusting kimkim to design your trip. It was a pleasure working with you, and I’m thrilled that you had such a wonderful time. Wishing you both many more great travels ahead!

Grazie to Anita. Milan was special thanks to you!
Italy | Aug 20 - Aug 29, 2026

Jeffrey
Jeffrey S.
Minneapolis, MN | Reviewed on Sep 30, 2026
A huge shout out to Anita who made our voyage absolutely amazing and unforgettable. She listened carefully to our needs as we tweaked the itinerary. This was not only a vacation, but a reconnaissance trip to determine if we want to spend more time in Milan. Anita and set us up with a local private guide (Marco) who literally led us by the hand on walking tours, day trips to Lake Como, and even took us on the metro to our date night! In addition, the location of the apartment could not... Read more

A huge shout out to Anita who made our voyage absolutely amazing and unforgettable. She listened carefully to our needs as we tweaked the itinerary. This was not only a vacation, but a reconnaissance trip to determine if we want to spend more time in Milan. Anita and set us up with a local private guide (Marco) who literally led us by the hand on walking tours, day trips to Lake Como, and even took us on the metro to our date night! In addition, the location of the apartment could not have been better. Right on Mercato (market) street; restaurants and groceries within a block, two blocks from Sforza Castle and Parco Sempione, and around the corner from a metro line. Our private guides, tours, and pasta-making night at Chef Rapheal's place were pitch perfect. It could not have worked out any better.

In short, you're the best, Anita!! GRAZIE MILLE!!

Hotel Review
Be Mate Via Tivoli Apartments
Milan

Extremely clean, very modern (great air conditioning!), wonderfully friendly staff - and the location is fantastic. I would stay at this location again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 01, 2026

Jeff and Dominique, thank you so much for your kind words! It was truly a pleasure helping you plan such a special trip and making sure everything fit what you were looking for. I’m so happy that the apartment, guides, and experiences all came together so perfectly.

It was wonderful having you as our guests, and I hope Milan left you excited to come back and spend more time here. Grazie mille, and I hope to welcome you again soon! I wish you all the best! Anita❤️

Wonderful trip !
Switzerland | Sep 23 - Sep 29, 2026

K
Kate S.
Chicago, IL | Reviewed on Sep 30, 2026
The itinerary that Clo prepared for us was exactly what we wanted and the hotels she booked for us were great.
We had a wonderful trip !
Read more

The itinerary that Clo prepared for us was exactly what we wanted and the hotels she booked for us were great.
We had a wonderful trip !

Hotel Reviews
PESTALOZZI LUGANO HOTEL
Lugano

Perfectly located and quiet . The included breakfast was good and the staff very friendly.

Authenticity & Character
Location
Quiet, but close to everything we wanted to see and do.
Staff
Cleanliness & Comfort
Cascada Boutique Hotel
Lucerne

Great location ! The staff was so helpful and friendly and the breakfast was superb. We also enjoyed dinner at the restaurant after a long day of seeing the sights.

Authenticity & Character
Location
Close to everything !
Staff
Very friendly and helpful ! Always greeted us in the morning and upon our return. Exceptional !
Cleanliness & Comfort
Local specialist: Clothilde DIEMUNSCH

Gold, Ivory and Feathers
Morocco | Sep 20 - Sep 27, 2026

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ravikiran s.
Atlanta, GA | Reviewed on Sep 30, 2026
I had an excellent experience traveling around Morocco with Kim Kim! The entire trip was very well organized, and everything went smoothly from start to finish.
A special thanks to Hassan, who planned the trip so well and made sure everything was taken care of. Our driver and road tour guide, Mohammed, was fantastic, making the long drives comfortable, enjoyable, and stress-free.
The local tour guides, Sallam and Hakim, were also great and helped us learn more about Morocco’s history,...
Read more

I had an excellent experience traveling around Morocco with Kim Kim! The entire trip was very well organized, and everything went smoothly from start to finish.
A special thanks to Hassan, who planned the trip so well and made sure everything was taken care of. Our driver and road tour guide, Mohammed, was fantastic, making the long drives comfortable, enjoyable, and stress-free.
The local tour guides, Sallam and Hakim, were also great and helped us learn more about Morocco’s history, culture, and traditions.
The accommodation and stays were good throughout the trip, and overall, everything was well arranged. From the planning to the transportation and guided tours, the entire experience was excellent.

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Sep 30, 2026

Hello Ravikiran,
Thank you so much for your wonderful feedback. I’m delighted to hear your trip through Morocco was so well organized and enjoyable from start to finish. I truly appreciate your kind words, and I’m glad Mohammed, Salam, and Hakim helped make the experience meaningful and stress‑free. It was a pleasure planning your journey, and I’m thrilled it all came together so smoothly.
Best,
Hassan

Our trip was nothing short of amazing Things...
Iceland | Sep 14 - Sep 23, 2026

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Tom M.
Dallas, TX | Reviewed on Sep 30, 2026
Our trip was nothing short of amazing Things I would not do again are the Lava cave tour and the 8 hour super jeep ride while there was nothing wrong with them, they just were not very exciting or showed us anything spectacular or unusual. The guides on all the tours were very good and informative We have no regrets except that she flew Iceland Air and are now fighting to get back over $12000.00 in flight charges. That has nothing to do with Kimkim. Y'all were wonderful and I would... Read more

Our trip was nothing short of amazing Things I would not do again are the Lava cave tour and the 8 hour super jeep ride while there was nothing wrong with them, they just were not very exciting or showed us anything spectacular or unusual.

The guides on all the tours were very good and informative We have no regrets except that she flew Iceland Air and are now fighting to get back over $12000.00 in flight charges. That has nothing to do with Kimkim. Y'all were wonderful and I would not hesitate to use your services again.

Sincerely,
Tom McDonald

Hotel Reviews
Hótel Búðir
Búðir
Authenticity & Character
Staff
Cleanliness & Comfort
Panorama Glass Lodge (West Iceland)
Akranes

They couldn't get rid of the cloud cover for the night we were there:))))))

Authenticity & Character
Location
Not as secluded as advertised.
Staff
Cleanliness & Comfort
Hotel Búrfell
Vik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kerbyggd Luxury Houses
Selfoss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula
Quality of Experience
Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland
Quality of Experience
Skogafoss Waterfall
Skogafoss Waterfall
Iceland

Way longer hike than stated

Quality of Experience
Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

Not that rouged or fun. Our guide ,Jon, was wonderful!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Expecting a more truly Jeep ride and adventure
Hraunfossar
Hraunfossar
Iceland
Quality of Experience
Dyrhólaey Arch and Cliffs
Dyrhólaey Arch and Cliffs
Iceland
Quality of Experience
Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula
Quality of Experience
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland
Quality of Experience
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

way to small of a caveI we have been to many cave and this one was like a cave entrance . would not recommend

Quality of Experience
Guides, Drivers and Staff
Transport
 Efstidalur II Farm Bistro
Efstidalur II Farm Bistro
Golden Circle
Quality of Experience
Kirkjufellsfoss
Kirkjufellsfoss
Iceland
Quality of Experience
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Again too short of a cave. Pictures indicated that we would be walking through a cave for some distance. It was interesting and beautiful just to short

Quality of Experience
Guides, Drivers and Staff
Transport
Búðir Church
Búðir Church
Snæfellsnes Peninsula
Quality of Experience
Gullfoss Waterfall
Gullfoss Waterfall
Iceland
Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Iceland

Small geysir!!! Nothing really spectacular

Quality of Experience
Explore Vík
Explore Vík
Iceland
Quality of Experience
Kerið Crater
Kerið Crater
Iceland

small hole with water in it Nothing to see here

Quality of Experience
Brúarfoss
Brúarfoss
Golden Circle
Quality of Experience
Hike from Skaftafell to Svartifoss Waterfall
Hike from Skaftafell to Svartifoss Waterfall
Iceland

longer hike than stated

Quality of Experience
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Oct 06, 2026

It was wonderful working with you, Tom! I am so glad you had a great trip in Iceland. I really appreciate all the feedback on the self-guided stops and the guided experiences. This really helps us improve for the future 😊 I hope you'll decide to visit Iceland again one day and I'll look forward to reconnecting then!

Couldn't Be More Satisfied- Trip to Germany & Switzerland
Germany | Sep 1 - Sep 21, 2026

Daniel
Daniel G.
Ashburn, VA | Reviewed on Sep 30, 2026
We couldn't be happier with the service that Kim Kim and their team provided! Lucie made planning our trip very easy. From planning to arrival & departure, everything was great! We really appreciated the personal attention that Lucie, our travel organizer gave us! She listened carefully to our trip requests and made herself available whenever we asked to meet with face-time or a phone call! Lucie helped make our 50th anniversary dream trip a reality! All of our requests were honored from our... Read more

We couldn't be happier with the service that Kim Kim and their team provided! Lucie made planning our trip very easy. From planning to arrival & departure, everything was great! We really appreciated the personal attention that Lucie, our travel organizer gave us! She listened carefully to our trip requests and made herself available whenever we asked to meet with face-time or a phone call! Lucie helped make our 50th anniversary dream trip a reality! All of our requests were honored from our hotels to excursions and beyond. The Kim Kim app was also very helpful as our trip itinerary was right at our fingertips and included maps and information about everywhere we traveled. We would not hesitate to recommend Kim Kim or to use them again ourselves in planning another trip!

Hotel Reviews
Isartor Munich
Munich

Very comfortable and clean....a great location! Close to Old Town and very walkable- in a safe area!

Authenticity & Character
Location
Close to Old Town and public transportation. Safe area
Cleanliness & Comfort
Hotel & Gasthof Fraundorfer Garmisch
Garmisch-Partenkirchen

Loved this hotel and it's character! The location was great- walkable area for evening strolls and beautifully historic.

Authenticity & Character
Loved the character of this hotel....still owned and is run by family for many years.
Location
Beautiful area in Old Town.
Staff
Friendly staff, attentive to our needs
Cleanliness & Comfort
Clean and comfortable- loved the balcony overlooking the street below.
Seereich Hotel & Pension
Lindau

Good location- a bit of a walk from Old Town across the river, but beautiful walk. Staff was very friendly. Room was clean and very comfortable.

Authenticity & Character
Nice and roomy. Clean and accomodating
Location
A walk from Old Town, but not difficult.
Staff
Cleanliness & Comfort
Hotel Adler Zürich
Zürich

Loved the charm of this older hotel in Old Town

Authenticity & Character
Lots of character here....room was comfortable and clean and quaint.
Location
Located right in the heart of Old Town, Zurich!
Staff
Very friendly
Cleanliness & Comfort
Very clean and charming
Weinhotel Pfeffer & Salz
Gegenbach

What a beautiful stay! Set right outside of the city of Gengenbach, charming old town with lots to see and do.

Authenticity & Character
Beautiful hotel with winery on site. Rooms were very comfortable with a nice balcony to overlook the trees beyond. This is a very charming setting. The restaurant on site was amazing! The food was delicious and service was great!
Location
Loved the location in the middle of the national forest preserve. Lots of hiking close by. Located just outside of the small town of Gengenbach in the middle of the Black Forest, close enough to walk to town, but felt like we were out in the countryside with cows next door and a winery on site.
Staff
Very friendly and kind staff...owners take active role in taking care of guests and working as a team
Cleanliness & Comfort
Very clean and comfortable!
Boutique Hotel am Rathaus - Reblaus
Ulm

Located right in the middle of Old Town in Ulm, this was a perfect stay for us.

Authenticity & Character
Lots of character and charm, with necessary updates and comfort.
Location
Perfectly located, close to the Danube River and the city center and church in Ulm.
Staff
Friendly staff, helpful with providing information
Cleanliness & Comfort
Very clean and comfortable!
Novotel München Airport
Freising

Beautiful, new hotel close to the airport. It was perfect for our needs- last night in Germany and close

Authenticity & Character
Nice atmosphere....restaurant was not very accommodating. Menu choices were very limited.
Location
Close to the airport
Staff
Staff was friendly
Cleanliness & Comfort
Very clean and comfortable rooms.
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Oct 05, 2026

Dear Krista and Daniel,

Thank you a lot for your nice review! I'm so happy you're enjoyed your trip and all services provided!

Thank you for all details about hotels! This helps us to always improve ourselves!

Once again thank you a lot for your nice words. I was really happy to organize this amazing trip so important for you!

I wish you all the best,
Best
Lucie

Our Greece Trip was EXCEPTIONAL!
Greece | Sep 7 - Sep 16, 2026

D
Darren J.
San Jose, CA | Reviewed on Sep 30, 2026

Hi Kimkim,
Our trip to Greece was EXCEPTIONAL! We went as a group of 6 (3 different couples), and Chris was flexible and made it work for all of us (special room reservations, etc.). The tours were all high-quality- we really couldnt pick one that was better than the rest. The hotels were also all just right for our group - very good quality and in the "quiet areas" as we wanted. Chris highly recommended the island-hopping private boat tour, and we all agreed that was a highlight of Greece. All in all, we love dour experience with Chris and with KimKim!

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 01, 2026

Dear Darren,

Thank you very much for your kind words, really appreciate it! I am very happy that everything was up to your standards and that it all went smoothly. I will be very happy to help you again in your future travels, to Greece and/or Italy!

Wishing you a wonderful fall season, all the best! My greetings and wishes to Angela as well and the other couples!

Kind regards,
Chris

Book your trip with Emanuela right now. Iceland is amazing!
Iceland | Sep 25 - Sep 29, 2026

C
Catherine S.
Atlanta, GA | Reviewed on Sep 30, 2026
Book your trip with Emanuela right now. She listened carefully to what I wanted and gave us the perfect trip. Iceland was amazing and all of the excursions were perfect for myself, sister and 82 year old mother. After a trip to the Blue Lagoon, we went on a Northern Lights trip in a Super Jeep with Thomas and lucked out by seeing a beautiful show just as we were returning to Reykjavik. The next day we did the Golden Circle with our guide Gretar and loved the geyser and waterfall. Lunch... Read more

Book your trip with Emanuela right now. She listened carefully to what I wanted and gave us the perfect trip. Iceland was amazing and all of the excursions were perfect for myself, sister and 82 year old mother. After a trip to the Blue Lagoon, we went on a Northern Lights trip in a Super Jeep with Thomas and lucked out by seeing a beautiful show just as we were returning to Reykjavik. The next day we did the Golden Circle with our guide Gretar and loved the geyser and waterfall. Lunch at the Tomato Greenhouse is a must - try the tomato IPA. The next two days were spent on the Southern Coast tour. This was a bigger group, but not too big. Our guide Christina did all she could to make our trip exceptional. The icebergs, canyons and waterfalls were amazing. I cannot recommend Kimkim or Iceland enough!

Hotel Review
Hotel Klettur
Reykjavík

The hotel Klettur was exactly what we wanted - nothing too fancy, but really nice. I took off one star because our shower didn't work on the first morning we needed it. The breakfasts were really good. The staff was helpful and nice.

Authenticity & Character
Location
It was easy to walk anywhere.
Staff
Cleanliness & Comfort
Activity Reviews
2 Day South Coast  tour on small group tour - Day 1
2 Day South Coast tour on small group tour - Day 1
Iceland

Our guide Christina worked tirelessly to make our trip just perfect. The sights were breathtaking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights & Stargazing
Northern Lights & Stargazing
Reykjavík

Thomas took us everywhere he could to try to find us the lights. As we drove back into Reykjavik, we finally spotted them. Thomas extended the tour so we could see the incredible show. Thanks Thomas!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Oct 19, 2026

My dear Catherine,
I am so glad to read your heartwarming review about how much you, your sister and your mum enjoyed Iceland. So happy to ehar that your mum made it to Iceland and had a wonderful time, that you found great guides along the way and enjoyed your daily adventures.
Thank you again for your trust and booking your trip with me!

My best regards,
Emanuela

Such a great trip! Cathy did an amazing job....
Ireland | Sep 3 - Sep 16, 2026

T
The Doug B.
Atlanta, GA | Reviewed on Sep 30, 2026

Such a great trip! Cathy did an amazing job. We had no worries about traveling throughout the country. Our accommodations were fabulous, especially the Clontarf Castle hotel. All of our tours were so much fun, and we learned so much about the beautiful country and its amazing history. We especially enjoyed our private tour of Cork with Maurice.

Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Oct 05, 2026

Hi Doug,

Thank you so much for your wonderful review! 😊 I’m absolutely thrilled to hear that you had such a great trip and that everything went smoothly throughout your journey.

And wow, what a fantastic collection of photos! It looks like you had some truly memorable moments in Ireland. 🇮🇪📸 I’m especially happy to hear that you enjoyed Clontarf Castle and your private tour of Cork with Maurice, I’ll be sure to pass that along to him!

It was such a pleasure helping you plan your trip, and I really hope we’ll have the chance to work together again in the future. 😊

Warm regards,
Cathy

Highly recommended! Loved my Peru experience!
Peru | Sep 20 - Sep 25, 2026

Anne
Anne C.
Pittsburgh, PA, USA | Reviewed on Sep 30, 2026
Liz Karen was fantastic and thorough in planning out my itinerary, and all the guides and drivers were wonderful! They were reliable and helped me with every stage of my trip. Peru is truly beautiful and I loved my time in Cusco and Machu Picchu! I enjoyed seeing Pisac and Ollantaytambo -- the views and the history! I felt the altitude and breathlessness, so I highly recommend hiking preparation for all the steps, drinking lots of filtered water and coca tea, and taking altitude meds. I... Read more

Liz Karen was fantastic and thorough in planning out my itinerary, and all the guides and drivers were wonderful! They were reliable and helped me with every stage of my trip. Peru is truly beautiful and I loved my time in Cusco and Machu Picchu! I enjoyed seeing Pisac and Ollantaytambo -- the views and the history! I felt the altitude and breathlessness, so I highly recommend hiking preparation for all the steps, drinking lots of filtered water and coca tea, and taking altitude meds. I didn't have much time to acclimate so those helped. Javier was my guide for my circuit at Machu Picchu and provided a lot of interesting info about Incan culture. If you plan to hike Huayna Picchu, I suggest taking the 8 am slot because I took the 10 am slot and it was hotter and I got dehydrated from the intense climb. The guards also close the HP trail at 1 pm so you'll have more time to summit and not feel rushed if you take the first entrance. Pablo was our terrific guide at Palccoyo Rainbow Mountain and helped us with nose spray and trekking poles to adjust to the altitude. It was worth the views! I would've needed more time to acclimate so I'm glad I chose Palccoyo and not Vinicunca (but I'd love to visit there as well). Lastly, driver Dionicio was fantastic and took me around Cusco to the Inca Museum, Cristo Blanco, and an alpaca textile shop, as well as a restaurant where they served cuy and had a great view of the city. The hotel staff at Tika Wasi were very helpful and friendly and assisted me with ordering food delivery when I was tired after my day tours. Watch out for unauthorized taxi drivers at Lima Airport and only use the free shuttle to the hotel! From start to finish, Peru was magnificent and I'd love to return! Thank you to kimkim and Andean Travel for a great experience!

Hotel Reviews
Tika Wasi Casa Boutique
Cusco

Tika Wasi was charming and comfortable, and the hotel staff were very friendly and helpful in assisting me with storing my luggage while I went on tours, and with ordering food delivery. Highly recommended!

Authenticity & Character
Charming view of the Cusco and a nice garden for relaxing.
Location
A hilly walk to the hotel but all of Cusco is! :)
Staff
Very friendly and helpful!
Cleanliness & Comfort
A comfortable room, nice morning breakfast, and a heater for my room to stay cozy :)
Pucara Machu Picchu Hotel

Comfortable and clean for my one night there, and it's located very close to the train station! I walked from the hotel to the thermal baths, and that was very relaxing after a day at Machu Picchu!

Authenticity & Character
Nicely decorated.
Location
Close to the train station and a short walk to the thermal baths.
Staff
Friendly and helpful!
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca

Portugal in 12 days
Portugal | Sep 15 - Sep 28, 2026

John
John M.
Newark, NJ | Reviewed on Sep 30, 2026
We have just returned from a wonderful 12 night trip to Portugal where we able to visit Porto, the Douro Valley, Evora, the Algarve (Lagos), and ending in Lisbon. Adam and his team provided excellent guidance in developing and pacing the itinerary allowing us to see and experience so much at a relaxed pace. All our transfer drivers were professional and courteous moving us around the country safely. The food tours, walking tours, wine tour, boat tours and a cooking class arranged by Adam... Read more

We have just returned from a wonderful 12 night trip to Portugal where we able to visit Porto, the Douro Valley, Evora, the Algarve (Lagos), and ending in Lisbon. Adam and his team provided excellent guidance in developing and pacing the itinerary allowing us to see and experience so much at a relaxed pace. All our transfer drivers were professional and courteous moving us around the country safely. The food tours, walking tours, wine tour, boat tours and a cooking class arranged by Adam were all excellent and provided many great memories. Kim Kim is highly recommended for your next trip.

Hotel Reviews
PortoBay Flores
Porto

enjoyed this hotel located on a pedestrian only street but easy to get a taxi our front. Very comfortable and great service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de São Domingos
Peso da Régua

Nice property

Authenticity & Character
Location
Staff
Cleanliness & Comfort
we found the mattress and pillows uncomfortable
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
easier access to the beach would have been a plus
Staff
Cleanliness & Comfort
Activity Reviews
Market Visit & Cooking Class
Market Visit & Cooking Class
Lisbon

A great experience. We learned a lot from our professional chef and took home several Portuguese recipes to try at home

Quality of Experience
Food
Guides, Drivers and Staff
Local Food Walk
Local Food Walk
Porto

We have done several local food walks over the years and this was by far the best. Alvaro was a great guide and we tasted so many interesting foods. The quantity and quality of food and drink provided was unbelievable. This was our most favorite tour

Quality of Experience
Guides, Drivers and Staff
Private Douro & Vinho Verde Wine Tasting
Private Douro & Vinho Verde Wine Tasting
Portugal

Very interesting tour and we caught the family stomping grapes after harvest with help from the family puppy at the small winery visited

Quality of Experience
Guides, Drivers and Staff
Transport
Lagos Evening Food Walk
Lagos Evening Food Walk
Lagos (Algarve)

We did the Lagos Evening Food Walk. It was good and unique because we visited some small hole-in-the-wall bar-type places. The food portions were small compared to the food walk we did in Porto. The group was mostly from the States, so there was a lot of chit chat. It was enjoyable but not a highlight of the trip.

Dolphin Watching & Benagil cave
Dolphin Watching & Benagil cave
Lagos (Algarve)

We did the Dolphin Watching & Benagil cave boat tour in Lagos. The ride was quite rough and bumpy, which was tough for my wife due to her back issues. The boat traveled at high speed for about half an hour to see the dolphins, which were cool. Then we went another 35 minutes to the caves. It was windy and loud, making it hard to talk. I think a slower, quieter boat tour would have been better for us. The sea was a bit choppy due to winds from Africa, which made the ride less comfortable.

Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Lisbon

We did the Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit. Our driver, Lewis, was very nice and knowledgeable. The tourist spots were very crowded, but we had some kind of skip-the-line pass or Lewis knew the ropes, so we avoided long waits. We hooked up with a guide at the castle, although we missed the first part of the tour but caught up later. We had a great lunch at a local hole-in-the-wall place. We skipped the cathedral but enjoyed driving around the coastal areas. Overall, it was a very nice and relaxing day.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Oct 06, 2026

What a trip, Porto, the Douro Valley, Évora, the Algarve, and Lisbon in 12 nights is a fantastic way to experience Portugal. So glad the pacing felt relaxed rather than rushed! 🎉

It's always great to hear the variety of experiences! Each region has so much to offer, and it sounds like you got a real taste of all of it.

Thank you for the kind words and the recommendation, and it's so fun that we are already planning your next adventure for April 2027! It's happening! 🙌

It was an outstanding trip. You did a wonderf...
South Africa | Sep 9 - Sep 21, 2026

A
Art V.
Miami, FL | Reviewed on Sep 30, 2026
It was an outstanding trip. You did a wonderful job with a different countries. Only point I would make is that there might have been more information about entering Zimbabwe and what visas to get. They recommended just a single entry. Visa and I needed more than that. The other area confusion was at Kruger Park that I might need to get up at 4:30 in the morning to go to an airport that I thought was 10 minutes away took some time to clear that up for me. Did a great job. Loved the... Read more

It was an outstanding trip. You did a wonderful job with a different countries. Only point I would make is that there might have been more information about entering Zimbabwe and what visas to get. They recommended just a single entry. Visa and I needed more than that. The other area confusion was at Kruger Park that I might need to get up at 4:30 in the morning to go to an airport that I thought was 10 minutes away took some time to clear that up for me.

Did a great job. Loved the messages I got that informed me what was going on the next day. That would have been nicer if it was the whole trip

Hotel Reviews
Head over Hills
Knysna

Absolutely wonderful

Authenticity & Character
Location
Staff
They were all so extremely friendly
Cleanliness & Comfort
La Plume Boutique Guest House
Oudtshoorn

Incredible how beautiful the rooms were

Authenticity & Character
Love the traditional look.
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Oct 02, 2026
Hi Art Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an outstanding trip and enjoyed your journey across the different countries. We also really appreciate you highlighting the areas where we could have provided clearer information. Your feedback regarding the Zimbabwe visa requirements and the initial confusion around the Kruger airport transfer is incredibly valuable, and we’ll certainly take this on board to ensure these details are... Read more

Hi Art

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an outstanding trip and enjoyed your journey across the different countries.

We also really appreciate you highlighting the areas where we could have provided clearer information. Your feedback regarding the Zimbabwe visa requirements and the initial confusion around the Kruger airport transfer is incredibly valuable, and we’ll certainly take this on board to ensure these details are communicated more clearly for future travellers.

We’re especially pleased to hear that you enjoyed the daily messages and found them helpful in knowing what to expect the following day. Your suggestion to extend these throughout the entire journey is a great one and something we’ll take back to our team.

Thank you again for travelling with us and, importantly, for sharing both the highlights and the areas where we can improve. It was a pleasure being part of your African adventure, and we hope to welcome you back one day!

Warm regards,
Lucy & the Salty.Travel Team

Switzerland / Hiking in the Bernese Oberland Region
Switzerland | Sep 10 - Sep 22, 2026

Lu Ann
Lu Ann W.
Newark, NJ | Reviewed on Sep 30, 2026
KimKim was recommended to use by an acquaintance who used their services in the past. I submitted my ideas. Rashi, my specialist did a nice job of putting my ideas into a workable, reasonable itinerary. Rashi - thank you for suggesting we stay at the Faulhorn Hut rather than the Webber Hut. It was in the most remarkable location. Loved it! Also the suggested Jungfrau Pass worked great for our needs. I would not have know which pass would have been most beneficial for our trip. The... Read more

KimKim was recommended to use by an acquaintance who used their services in the past. I submitted my ideas. Rashi, my specialist did a nice job of putting my ideas into a workable, reasonable itinerary. Rashi - thank you for suggesting we stay at the Faulhorn Hut rather than the Webber Hut. It was in the most remarkable location. Loved it! Also the suggested Jungfrau Pass worked great for our needs. I would not have know which pass would have been most beneficial for our trip. The hotels you chose were each a short distance from the train station. The luggage transports worked out great. The GPS hotel locator was helpful and the hikes monitored on my phone again through GPS was comforting and useful. Probably the least helpful were the maps in the book. A relative gave us a hiking book and the simple but easy to understand maps were actually more helpful. The weather cooperated and our hiking was magical. We loved our trip and would use KimKim again.

Local specialist: Rashi Jakhete

Scotland is beautiful!
Scotland | Sep 17 - Sep 27, 2026

R
Robin C.
Boston, MA | Reviewed on Sep 29, 2026
We had a wonderful trip to Scotland. The bulk of our visit was on the isle of Iona; we were part of a pilgrimage group. Kimkim helped us with our travel before and after our time on Iona. Most of the accommodations and transfers went smoothly. There were some glitches however that perhaps could have been avoided with better planning. Our specialilst Liam was on vacation for much of our visit which we didn't learn until his substitute contacted us. When we arrived in Oban on a rainy... Read more

We had a wonderful trip to Scotland. The bulk of our visit was on the isle of Iona; we were part of a pilgrimage group. Kimkim helped us with our travel before and after our time on Iona. Most of the accommodations and transfers went smoothly. There were some glitches however that perhaps could have been avoided with better planning. Our specialilst Liam was on vacation for much of our visit which we didn't learn until his substitute contacted us. When we arrived in Oban on a rainy night, we had to find a cab to get to the hotel. Once there we learned it hadn't been paid for and that our room was on the 4th floor with no elevator. The staircase was narrow and windy. The proprietor graciously got our bags to the room. Our specialist Jane did get us a refund quickly. Our excursion the next day was perfect though and the guide communicated with us promptly and arranged a great hike. Our stay in Tobermory was also lovely. The accommodations were beautiful. After our pilgrimage, we headed to Balmaha. Our road trip guide said we could take a ferry over to Luss but ferry service ended at 3:00 which is when we got there! Our road trip guide also mentioned a private guided tour through the Trossachs National Park which actually was just our cab ride going through it. It was beautiful though! The end result is what is important and we had a wonderful trip. I wouldn't use this agency again and can't really recommend it. We ended up having to do on our own things that we expected the agency to handle. I think a bit more research and effort in the planning would have made a big difference. When Liam returned from vacation, his contact with us was minimal.

Hotel Reviews
The Whisky Vaults
Oban

The Whisky Vaults provides simple accommodations and has the most wonderful proprietor on Earth. Our travel agent made some questionable decisions in choosing the hotel for us but the proprietor did everything in his power and went out of his way to ensure a comfortable stay for us.

Authenticity & Character
It's got a lot of charm.
Location
Near the ferrty
Staff
See ablove
Cleanliness & Comfort
It was very clean but basic accommodations
The Western Isles Hotel
Tobermory

Beautiful hotel, great staff, perfect location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oak Tree Inn
Balmaha

Beautiful setting, great location, wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Loch Lomond and the Trossachs National Park
Loch Lomond and the Trossachs National Park
Scotland

The private guided tour through Trossachs National Park was disappointing. It felt more like a cab ride through the park rather than a proper guided tour. There was no extra charge for this, but it lacked the research and quality I expected. It felt like the planning was a bit rushed and not well connected, which was frustrating since I rely on travel agents to avoid such issues.

Local specialist: Liam McGirr

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