Kimkim Trip Reviews

We had such a wonderful time in Bhutan. It would not have been possible without the help of Vishal (planner), Nim (guide) ang Ugyen (driver). A big THANK YOU to them. They taught us their culture, custom and the history of Bhutan. What a caring country.
Highly recommend Kimkim if you are planning a trip to Bhutan.
Thank you for a lifetime of memories.

Everything about this trip was incredible! Anna Marie did an amazing job planning this vacation. She listened to us and planned things of interest and was spot on to make all of our dreams come true to make it a vacation of a lifetime!

Thank you so much Silvia for everything! It was a trip of a lifetime!!

We had a spectacular trip in Vietnam. Dat, our planning specialist, meticulously planned every detail based on our desired itinerary...even down to anticipating an extended hotel stay due to our late flight plans. His responsiveness extended to being available for calls while we were in Vietnam. There wasn't a single hitch in transportation, and the tours scheduled were fantastic; each of the tour guides were personable, knowledgeable, and flexible.

Andrea was so very patient and accommodating with us from day one. In the end, we wound up with the perfect trip from the pick up at the airport in Rome to the drop off in Venice. The hotels, drivers and tour guides were all fantastic. Rome, Maria Paola took us around and showed us everything including the perfect gelato place. In Florence, Simonea was incredible and we learned so much from her. Alessandro, our driver to Pisa went out of his way to show us the most beautiful spot in Venice and even recommended a great place for dinner back near our hotel. In Venice, Enrico showed us all around Doge’s Palace and went as far as the jails. The trip was impressively perfectly planned and can’t wait to go on another.

Hotel Reviews

Hotel Fellini

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Roma

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ca' Pozzo Inn

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rome Private Guided Walk

Rome

Maria Paola was our guide who was just fantastic. She was with us for 3 days. You can tell she loves what she does

Quality of Experience

Guides, Drivers and Staff

Vatican Museums and Sistine Chapel - private guide

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum skip the line ticket

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum and Roman Forum - Private guide

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Pisa guided walk

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

The Jewels of Venice (St. Mark & Doge Palace)

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

This was an incredible, once in a life time trip. We took a 7 day Everest trek, with our last day being Ama Dablam base camp and then a helicopter ride over Everest basecamp. This enabled us to get a closer view of Everest. The views were amazing and the food was great. The trekking was difficult at times, but they did a good job balancing the level of difficulty. The places we stayed were definitely above average for the area.

I am 59 years old and in moderately good shape. I had no training for the trip and it was still very doable. We truly enjoyed our guides Chhewang and CT. They were accommodating and knowledgeable about the culture and area. They were with us from beginning to end.

The trip was easy to plan. We didn't know exactly where we wanted to go, but from our conversation, Chhweng was able to put a wonderful experience together. They did an amazing job of cultivating a personable experience. I would definitely do another trip without hesitation with them!

The Don Juan Coffee, Chocolate and Night Hike was such a wonderful experience! I did not anticipate learning as much as I did about the processes. Our guide Monica was lovely, knowledgeable and energetic. She answered questions with ease and engaged intelligently in political matters as they pertained to the agricultural sector. The night hike was a pleasant contrast to the experiential learning of coffee and chocolate production. While we did not see a few animals (a frog, a banana leaf spider, a sleeping Mutmut in a tree, and a roaming kinkajou), it was less exciting than I had anticipated, but walking in their forest provided a fun activity. Thank you to Gustavo and Jessica at KimKim for the recommendation! Pura vida.

Activity Review

Chocolate & Night Hike Experience

Monteverde

Quality of Experience

Guides, Drivers and Staff

Our return driver was so kind! I am sorry not to remember his name!

Transport

Patient and attentive drivers in clean and large vehicles

I had never used a travel agency before while planning a trip. I will never not use one. KimKim was outstanding from beginning to end. The planning was easy and their assistance on the trip was invaluable (arranging transfers and even facilitating refunds when a tour got canceled).
All the guides were great but especially Kenneth, our hiking guide, around Arenal and Hector our guide with the horseback riding in Uvita. Hard to pick out favorite experience, but repelling down the waterfalls in La Fortuna, zip lining in MonteVerde and the horseback riding in Uvita were all fantastic and memories to last a lifetime.

Hotel Reviews

Arenal Manoa & Hot Springs

Fortuna

Excellent place to stay for a family. Great views. Great pools. Breakfast is superb. Even saw a sloth on campus. Only downside for some of that it is far from downtown, so if you don’t have a car, you have to only eat at resort or take a taxi.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Amazing views. Beautiful rooms. We were a little worried when we hear no AC, but is was fine at night as it gets breezy and cool there even in the hottest part of the year.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cristal Ballena Boutique Hotel & Spa

Playa Ballena

Nice views. Rooms are nice. Breakfast is ok. It is a boutique hotel so feels a little dated. Main issue was being hot in the room. It was very hot when we were there and our AC never got our room cool. The power would frequently blink off for a few seconds or even a few minutes. This would reset the AC and we would wake up sweating and have to turn the AC back on.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The AC

Activity Reviews

Cowboy Experience, Rancho La Merced

Costa Rica

Super fun for the whole family. Hector was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Our guide Kenneth was the best of our whole trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Family Biking Tour

Arenal/La Fortuna

Nice ride with nice bikes. Guide was great. First half is nice and flat. Gets quite hilly after the snack break. It was hot that day. They have support van following so my daughter was able to get in van when the hills got too steep.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal ATV Adventure

Arenal/La Fortuna

Very fun. My son’s favorite part of the trip.

Quality of Experience

Pop

Guides, Drivers and Staff

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

Zip lining is the best you’ll ever do.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nature Walk in Ballena National Park

Uvita

Transport was a very old, dirty van complete with cut toenails on the floor. We waited an hour the guide to show up at the center. We were repeatedly told to wait 10 more minutes. After 70 minutes we had to beg them to let us leave and take us back to our hotel.

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding Playa Hermosa, Uvita

Uvita

My favorite part of the whole trip. Once in a lifetime views.

Quality of Experience

Guides, Drivers and Staff

Transport

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

Super fun and memorable. Don’t miss it.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was absolutely perfect! Our guides Isabel, Pilar, Lola, and Mariana were all amazing! They shared great facts and knew the best places to take pictures. Food was great and the hotels we stayed at were very clean and nice. I cannot say enough wonderful things about our anniversary trip, Patricia thought of everything! Thank you, thank you, thank you!

Hotel Reviews

Hotel Intur Palacio San Martin

Madrid

My husband and I enjoyed their one-night stay at this hotel, its location was perfect for the tour we had planned that day. The staff was also very friendly, and provided a comprehensive buffet-style breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Casa de la Plata

Sevilla

This was one of our favorite hotels during their trip. We loved the laid-back environment, comfortable beds, and amazing breakfast. The location was also perfect for our tours and activities planned in Seville.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Oniria

Granada

While we had a great stay at this hotel, it was our least favorite of the four. The location was good, but the breakfast was not as comprehensive as the other hotels. This could be because it was the end of our trip and we were tired!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Villa de la Reina

Madrid

We enjoyed our stay at this hotel, particularly because of its proximity to the Prado Museum. The staff was friendly, and the breakfast provided was of high quality!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Madrid tapas, interactive blind wine tasting, & history tour

Madrid

We enjoyed this activity, particularly the blind wine tasting! It was a very cool experience we were given two red wines, and we blindly had to guess their flavors and what kind of wine they were. Our guide was very knowledgeable! The history tour was great as well, being from the U.S. it was really cool to hear about the history of these old buildings.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening out for flamenco & tapas in Triana Quarter

Seville

This was one of our favorite experiences on the trip. We highly recommend seeing flamenco dancing in Seville and we appreciated the delicious tapas served after the performance, including snails! Our guide was amazing for this tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private guided tour of Seville old Quarter

Seville

We found this tour to be very informative and enjoyed learning about the history of the area. We were impressed with the knowledge of our tour guide and appreciated the pacing of the tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Seville - Ronda - Hiking of El Caminito del Rey - Granada

Spain

The hiking portion of this activity was a highlight for us and their tour guide was both knowledgeable about the area and made sure to maintain a pace that they could keep up with. He also pointed out good spots for taking pictures and provided information about local wildlife!

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour of the Alhambra Palace and Generalife Gardens

Granada

We enjoyed this tour and appreciated the extensive history provided by our guide!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Out tour guides and driver Yassine were incredible. Yassine thought nothing of going the extra mile in customer service and did that the day I hurt my ankle. As a Human Resource Professional, Yassine is the type of employee I want on my team!
Morocco scenery and people were beautiful.
My absolute favorite was the Sahara desert and riding the camel!

Christos and his team were the most professional, efficient and highly experienced travel and trusted people I have had the pleasure to work with from the very first contact I made with him.
The itinerary was very well planned and detailed. We had the friendliest and most knowledgeable guides, who allowed us to create wonderful memories. The islands were breathtaking, relaxing and picturesque and our catamaran cruise was the high point of our leisure time, and a must do. The city was a captivating blend of ancient and metropolitan environs. We experienced history we learned and read about. Food and wine tasting were enticing and enjoyable as we dined in luxurious ambiences with the backdrop of the Acropolis. The visits through the marketplace, the churches and orthodox Easter celebration were unforgettable experiences. Overall Santorini won us over. Thanks to all, Mary Helen (please correct if wrong) in Mykonos; Konstantinos and Iakovos in Santorini and Apollon in Athens for the warm welcome to Greece 🇬🇷. YAMAS!!! EFCHARISTO!!!

Hotel Reviews

Belvedere Hotel Mykonos

Mýkonos City

Very friendly and accommodating staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Sol Hotel & Spa

Thera

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amalia Hotel Athens

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Guided Mykonos Island Driving Tour

Mykonos

Quality of Experience

Guides, Drivers and Staff

Transport

Private Santorini Wine Tour

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Konstantinos, our driver

Transport

Private Santorini Driving Panorama

Santorini

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Catamaran Caldera Cruise

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Acropolis & Flavors of Athens

Athens

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lorena was extremely helpful with planning an itinerary for our trip. She was conscientious of our needs and time frame and highlighted the ideal spots for us to visit and experience. Dealing with KimKim eased a lot of our worries as Lorena took care of all the finer details, which not only proved to be a great time saver, but also took the stress off us while planning a long and complex trip. At first, we had reservations due to the lack of transparency in costs, but if you can get past that then you are in great hands.

Guides Lina and Aladdin were awesome! Loved seeing the Pyramids and Valley of the Kings. We were a little disappointed in the docking location of the Movenpick boat. We saw a number of other boats docked near the city center in Luxor, a much better location. We also had a very limited liquor selection on the boat. Food was awesome, staterooms very nice. Overall, the trip was very nice.

Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill. I would %100 recommend KimKim and Aldo for any adventure in Peru.

Hotel Reviews

Casa República

Barranco, Lima

Excellent service and a wonderful breakfast.

Authenticity & Character

Lovely inner courtyard

Location

Beautiful sunset views at the end of the street.

Staff

Wait staff at the restaurant were very accomodating

Cleanliness & Comfort

Andean Wings

Cusco

Lovely old hotel with beautiful courtyard and great bar.

Authenticity & Character

Location

Very close to the historic center of Cusco

Staff

We became ill and they went out of their way to help us.

Cleanliness & Comfort

Nice and clean

Hotel Florencio Casa Hacienda

Pisac

Lovely room. The owner made us a fire in our room in the evening and walked us to dinner. No breakfast in the morning though, since it was a holiday.

Authenticity & Character

Beautiful courtyard and authentic furniture

Location

Just off the square

Staff

Very accommodating. We used google translate to communicate.

Cleanliness & Comfort

Las Qolqas EcoResort Ollantaytambo

Ollantaytambo

Very lovely peaceful setting. The food was great. We had a wonderful welcome drink!!

Authenticity & Character

Eco lodge with luxury

Location

Just outside of town on a river. The sounds soothed us to sleep.

Staff

We met the part owner. He was very interesting and passionate about the hotel.

Cleanliness & Comfort

Taypikala Boutique Machupicchu

Machu Picchu

It was fine for the night before we went to Machu Picchu. Great location, beautiful view.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Albergue Ollantaytambo Boutique Hotel

Cusco

Amazing hotel right at the train station. Large bathtub! Good food. Beautiful gardens.

Authenticity & Character

Lots of little special things like fresh flowers in the room

Location

Right at the train station

Staff

Cleanliness & Comfort

Activity Reviews

City Tour Lima

Lima

Arthuro was excellent. We ate our way through a local market. We learned so much!!!

Quality of Experience

Guides, Drivers and Staff

City Tour Cusco

Cusco

Aldo was very knowledgable and friendly. We saw so many cool things.

Quality of Experience

Guides, Drivers and Staff

Exploring Pisac

Pisac

Aldo was amazing. He is very knowledgeable, funny and kind. He totally made our trip!!

Quality of Experience

Food

Guinea Pig!

Guides, Drivers and Staff

Transport

Hot springs and biking

Peru

Hot springs were very authentic. Only saw one other group of tourists while we were there. Bring a towel though! The biking was super fun. Downhill almost the whole way. The road was next to a beautiful river with waterfalls. Really got to see the countryside.

Quality of Experience

Food

Great boxed lunch. Something for everyone.

Guides, Drivers and Staff

Pietra was a fantastic guide.

Transport

Coffee and chocolate in Chichubamba - Train ride to Aguas Calientes

Peru

We learned all about the process of making chocolate and coffee. It was not at a farm though.

Machu Picchu Excursion: Aguas Calientes - Machu Picchu

Peru

Aldo was fantastic. Best guide ever. Machu Picchu was out of this world.

Quality of Experience

An amazing place with an amazing guide!

Guides, Drivers and Staff

Aldo took us to the museum which most people do not see. It was so interesting!

Transport

Ruins, Weavers & Inca Salt Factory

Ollantaytambo

Not to be missed. Who knew that is how salt was made?

Quality of Experience

Guides, Drivers and Staff

Aldo was wonderful!

Transport

Hamed was absolutely brilliant. He is much more than a driver and magically made us feel as if we were the first to ever visit his country. The countryside is spectacular and we shall look forward to returning and exploring more.

Ioannis, the local kimkim specialist, was amazing to work with. He cultivated an itinerary that surpassed our expectations. Truly, a testimony to how attentive he was to our wants and needs with regards to activities we wanted to do, places we wanted to see, and the types of accommodations we desired. Our guides along the trip were amazing as well. They were a wealth of information, but more importantly, they treated us like family. In summary, we had an awesome trip to Greece and I highly recommend kimkim for planning one's future trip to Greece.

Its very difficult to express the level of perfection that we received on this trip. My wife and I had looked over a few travel places and ultimately ended up using kimkim.com, mainly because of the positive reviews. So I felt it only right to reciprocate this and write a positive review as well. Chris Gravas was our Greek specialist and he was absolutely fantastic, everything was according to his plan and anything that we needed was a phone call or text message away. Our flight had delays and he was able to accommodate all of our tours and any plans as needed. I honestly cannot express how amazing Chris was, when I do go back to Greece, I will undoubtedly be using this service and will request Chris again. All of our transfers were A+++ and the tour guides were extremely knowledgeable, you can tell that they had a passion for what they did, and they did it very well. All of our tours exceeded our expectation, as did the whole trip in general. I honestly could write an endless amount of positive marks for this trip, but trust me when I tell you that it is not needed. Do not hesitate to use this company, and do not hesitate to use Chris Gravas, he was absolutely amazing!!

Activity Reviews

Acropolis & Flavors Combo Tour

Athens

One of my favorite tours on my whole trip, the food, the drinks, the entire experience was absolutely perfect! Got to experience so much in one day, and it also gave us the knowledge on where and what to do on our free days!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Full-Day Trip to Delphi

Athens

My Favorite experience on the trip, this place is magical, breathtaking. Our tour guide was a scholar, and was the best at explaining everything to us in perfect detail, she was as perfect a guide as Delphi was an encounter.

Quality of Experience

Guides, Drivers and Staff

Transport

Fairytale Villages & Majestic Views in Santorini Tour

Santorini

Stunning and Magical! Our guide Panos was the best, extremely knowledgeable, friendly and outgoing, made the trip just perfect for us. I would not hesitate to do this trip again.

Quality of Experience

Guides, Drivers and Staff

Transport

The Walking Tour Of Chania Old Town

Greece

Amazing tour that explained the city in perfect detail to us, and the food was the best. Overall a spectacular experience and I would not hesitate to do it again!

Quality of Experience

Guides, Drivers and Staff

Transport

The 7 Villages of Apokoronas Tour

Greece

Nothing more perfect than receiving an authentic local experience when travelling. This is what this tour gives you, local areas, local restaurants, history, and just the beautifulness of this island. Absolutely amazing and would recommend to anyone!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santorini Full Day at Leisure

Santorini

Loved having a day to ourselves to explore, do yourself a favor and take a day to explore the city on your own, its absolutely beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Marisa was wonderful to work with. She made our trip to Portugal absolutely amazing. Stepping off the plane and having everything done for you is the way to travel. The cities she selected, the hotels, the tours, the drivers; everything was wonderful. When our cave tour was delayed due to weather, the communication was great and an alternative date and time was provided. We cannot thank Marisa enough. She kept in touch with us every day. A big shout out to our guides and drivers. They were fabulous, informative and very proud of their country. We thoroughly enjoyed Portugal and highly recommend this Portugal tour company. Thank you

Hotel Reviews

Porto Royal Bridges Hotel

Porto

The location is great. The room was clean and comfortable with great amenities.

Authenticity & Character

It had a very modern theme with nice amenities

Location

Staff

Cleanliness & Comfort

The room was very clean, as were all the common areas

Évora Olive Hotel

Évora

Great location. Within walking distance to historic sites and many wonderful restaurants. The pool wasn’t fabulous but we didn’t spend much time in the hotel with so much to see. The room wasn’t stocked with many amenities ie coffee machine etc but was clean

Authenticity & Character

The rooms could be a bit more welcoming with amenities. The bed wasn’t the most comfortable

Location

Within walking distance to historic sites and great restaurants

Staff

The staff were okay but not exceptional, except for one gentleman that worked in the breakfast area. He was great

Cleanliness & Comfort

Vila Galé Lagos

Lagos

The view was amazing. Nice patio to sit out on and enjoy the sunset and view. The location is great. Our room was wonderful and the service was great. When the air conditioning and phone didn’t work in our first room, we were moved to another room with everything working fine. They sent us a bottle of wine and dessert which was a wonderful surprise. The breakfast buffet is mediocre but the dinner in the restaurant was fabulous. The front staff were great as were the cleaning staff. The amenities were great. They provided us with coffee and a large variety of teas in our room. Thoroughly enjoyed our stay

Authenticity & Character

Nice amenities with beautiful views, lovely pool and verandas to sit out on

Location

Great location. Within walking distance to a beautiful beach, the marina and the old part of the city

Staff

They went out of their way to make our stay enjoyable

Cleanliness & Comfort

Room was clean and comfortable. The whole resort is well maintained

Hotel Britania Art Deco

Lisboa

Loved this hotel. The location is great. The room was large, clean and the bed comfortable. The breakfast and the staff were wonderful, particularly the two lovely ladies that work in the breakfast area. The front staff were also amazing

Authenticity & Character

Loved the character of the hotel and the history

Location

Within walking distance to historic sites, train stations and restaurants

Staff

They were welcoming, friendly and very helpful

Cleanliness & Comfort

Room was very clean, comfortable and nice amenities. The temperature was good as we could open the window and the weather was cooler. Might be hot in the summer season though as it didn’t appearing have air conditioning

Hotel Baia

Cascais

Loved this hotel. Our room had a lovely view with a veranda and was clean and comfortable. It was centrally located and within walking distance to many great restaurants and tourists areas. The pool and upstairs sun deck were very nice. The breakfast was good

Authenticity & Character

The character of the hotel matched the seaside location and had amenities to enjoy the great views

Location

Within walking distance to great restaurants, beaches and tourist areas

Staff

They were friendly and helpful

Cleanliness & Comfort

The hotel was clean and comfortable

Activity Reviews

Private Historic Odyssey Walking Tour of Lisbon

Lisbon

Matilde made this walking tour amazing. She was enthusiastic, knowledgeable and very helpful. She is so proud of her country and it made it more enjoyable. We thoroughly enjoyed our morning with her. She is wonderful

Quality of Experience

Matilde made it amazing

Guides, Drivers and Staff

They were all wonderful. They made our tours and drives so enjoyable. They were knowledgeable and provided us with so much history, wonderful scenery and great eating spots

Transport

From the moment we got off the plane til the day we flew home, the transport was fabulous. The drivers were great and the rides very comfortable

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

We thoroughly enjoyed the evening. The dinner, wine and staff were great and we enjoyed the entertainment. We were jet lagged but managed to stay late as we were having a great time and met a lovely couple from Brazil.

Quality of Experience

We enjoyed the entire night

Food

Everything

Guides, Drivers and Staff

The staff were great

Transport

Our Uber driver didn’t drop us at the right lovcation but we managed to find the restaurant

Guided Walking Tour to Sintra + Tickets to the Pena Palace

Portugal

The history and scenery were great but Matilde made it amazing.

Quality of Experience

Matilde

Guides, Drivers and Staff

Nice personality, knowledgeable and helpful

Transport

The train was easy to manage and then the bus took us to the castle

Porto's Historic Odyssey on a Private Walking Tour

Porto

Our guide made it special. He was friendly and knowledgeable. He showed us many beautiful sites and provided the history. Thoroughly enjoyed the tour

Quality of Experience

It was great

Guides, Drivers and Staff

Our guide was wonderful

Transport

It was a walking tour

The Flavors of Port Wine - Sip & Discover

Porto

It was interesting but we are not port wine drinkers

Quality of Experience

We learned quite a bit about the port in industry

Guides, Drivers and Staff

The guide was great

Transport

The transport comment is not applicable as it is a walking tour

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service

Portugal

Our driver was amazing. He made the trip thoroughly enjoyable. As we were driving, he highlighted so many interesting details. The views were beautiful and the restaurant he recommended for lunch was fabulous. The boat tour part was just ok. I think it would have been more beautiful in the fall when all the vines were in bloom. Also, it was very cold on the boat so everyone was trying to huddle inside

Quality of Experience

The boat trip could maybe have someone talking about the valley. Just driving in the boat was cold and boring

Guides, Drivers and Staff

Our driver for the day (think his name was Paul) was fantastic

Transport

The car ride was very pleasant

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

The boat part was just ok. It was very cold on the boat so everyone was trying to huddle inside. The ride was quite boring

Quality of Experience

Perhaps somebody providing some information about the valley or river. The boat part was quite boring

Guides, Drivers and Staff

Having someone talk as we are riding on the boat

Transport

See above

Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience

Douro Valley

The whole experience was great

Quality of Experience

Loved the view of the winery and really enjoyed the tastings

Guides, Drivers and Staff

Our guide was great.

Transport

Again, not really applicable as it is a walking tour

Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!

Portugal

Our guide was great. He was very friendly and knowledgeable. He took us to some amazing sites and provided a lot of historical knowledge

Quality of Experience

Our guide made it great

Guides, Drivers and Staff

He was warm, friendly and jnowledgeable

Transport

It was a walking tour so transport not applicable

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

The driver of the boat was so skilled and competent and took us through some amazing caves. The guide was also good

Quality of Experience

The scenery is spectacular

Guides, Drivers and Staff

The skill of the driver if the boat

Transport

The driver

We started the discussion with Ibrahim, but then were in conversation with Amr. The local egyptologist guides were both amazing. Love Shaheen. She was very knowlegable and we really enjoyed with her. Our guide Kamal on the Nile cruise was also awesome.

Everything about our trip was truly "Perfecto!" Irene was very responsive throughout the entire planning process and created exactly the itinerary that we wanted. We spent 2 nights in Venice, 3 in Florence and 2 in Rome. I was so impressed with every tour guide. Each and every one was so professional and so knowledgeable. I loved the personal nature of our tours being just for our group of 3 or a very small group. The personal and friendly nature of these tours made each day a joy! I can see how having a good guide to show the highlights of Florence and the Uffizi galleries is extremely important. The Tuscany wine trip was also very enjoyable as we toured with three other couples. It was wonderful to get to know people from all over the world. We were also extremely pleased with our hotels in each city. The location of each one was close enough to the action to make it easy to walk to many places, but quiet enough to feel relaxed. Each hotel had a local feeling and also with all the amenities you would expect in a 4 star hotel. And the breakfasts...fantastic! All of our transportation went off without a hitch thanks to all of the arrangements by Irene. We are so thankful for Irene and the beautiful trip that she arranged for us. We would definitely use KimKim again in the future!

Hotel Review

Hotel Santa Maria Novella

Florence

Extremely beautiful, artistic decor. Old world feeling with all the modern conveniences. Probably my favorite hotel of my trip. Front desk very helpful. Location is perfect on Santa Maria Piazza.

Authenticity & Character

The decor is beautiful and very historic feeling.

Location

Love being able to see the Santa Maria Novella church from our window. Wonderful piazza area - not too busy - just right!

Staff

Very helpful front desk - excellent help with restaurants.

Cleanliness & Comfort

Beds very comfortable.

Activity Reviews

Venice Private Evening Stroll with Gondola

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Guided Tour

Rome

Thank goodness this tour was a skip the line tour. You should try to do the tour that is in the morning before it opens. Our tour guide, Barbara, was very good, but the whole experience would have been even better in the morning. It just didn't work out for our timeline. Do the morning tour if you can get it!

Guides, Drivers and Staff

So knowledgeable!

Trastevere Afternoon Aperitivo & Food Tour

Rome

This evening was super fun! Our guide, Ali, was so knowledgeable and fun - we enjoyed each stop. Great food and nice to be in this old part of Rome. Definitely recommend!