Kimkim Trip Reviews

4.8
Based on 20,192 ratings
Read 20,192 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trekking the Nakasendo Trail with Stops in Kyoto and Tokyo
Japan | Apr 6 - Apr 17, 2024

Weston
Weston L.
AZ | Reviewed on Apr 23, 2024
Angel was super responsive both before and during the trip. She helped us curate the experience we wanted by combining aspects of a couple different trips. The price was worth it and by changing up some hotel accommodations, she was able to get us in the price range that we wanted. During the trip, Angel checked in daily with us to give us information regarding the next day and to make sure everything was going smoothly. This is our third trip with Kimkim and we have enjoyed every single... Read more

Angel was super responsive both before and during the trip. She helped us curate the experience we wanted by combining aspects of a couple different trips. The price was worth it and by changing up some hotel accommodations, she was able to get us in the price range that we wanted. During the trip, Angel checked in daily with us to give us information regarding the next day and to make sure everything was going smoothly. This is our third trip with Kimkim and we have enjoyed every single one, we will definitely continue using their service.

Hotel Reviews
APA Hotel Ningyocho Ekihigashi
Tokyo

Hotel was clean with friendly front desk staff. Rooms were incredibly small but well kept. Location was not ideal but with a close stop to the subway, we were able to get anywhere we wanted to go. Hotel was unable to store our bags for a couple days despite us staying at the same location on our way out of town which made us have to pay for luggage storage elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fukinomori

Easily the best hotel we stayed at on our trip. The shuttle to get to and from was easy and arrived/departed as expected. The onsen was incredible and the meals (both dinner and breakfast) were personalized, adventurous and delicious.

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Apr 24, 2024
Dear Weston, Hope you are doing fantastic.It's wonderful to hear about your positive experience with us.It is my great pleasure to play a part of tailoring your trip to your preferences and ensuring everything went smoothly.It's also great to hear that you found the price worth it and that my adjustments helped to meet your budget. Your feedback on the hotels is greatly appreciated. It's fantastic that Hotel Fukinomori exceeded your expectations with its convenient shuttle service,... Read more

Dear Weston,

Hope you are doing fantastic.It's wonderful to hear about your positive experience with us.It is my great pleasure to play a part of tailoring your trip to your preferences and ensuring everything went smoothly.It's also great to hear that you found the price worth it and that my adjustments helped to meet your budget. Your feedback on the hotels is greatly appreciated. It's fantastic that Hotel Fukinomori exceeded your expectations with its convenient shuttle service, incredible onsen, and personalized meals. However, we apologize for the inconvenience you experienced with luggage storage at APA Hotel Ningyocho Ekihigashi. Some hotels offer complimentary luggage storage, while others may not provide this service. We'll take note of this when arranging accommodations for our travelers in the future.

Thank you for your continued trust in Kimkim for your travel needs. We look forward to assisting you with your future adventures.

Wishing you all the best.

Warm regards,
Angel

The holiday was overpriced and under delivered
Morocco | Apr 13 - Apr 22, 2024

Z
Zahir B.
United Kingdom | Reviewed on Apr 23, 2024

The local guide was at times short-tempered and had little knowledge of some places.
The van provided for transport was old and was not fit for purpose. with no air-conditioning, wifi , music, or TV. Seats did not reclined and the leg room was inadequate .
All the hotels were below the 4 * level .
Overall, the holiday was Overpriced and did not meet the standard of holiday which was promised.

Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on May 05, 2024
Hi Zahir, We appreciate you taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your holiday. We deeply regret that the local guide did not meet your expectations in terms of temperament and knowledge. Rest assured, we will address this matter with our team to ensure better service in the future. We genuinely value your feedback as it helps us identify areas for improvement. Please know that we are committed... Read more

Hi Zahir,

We appreciate you taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your holiday.

We deeply regret that the local guide did not meet your expectations in terms of temperament and knowledge. Rest assured, we will address this matter with our team to ensure better service in the future.

We genuinely value your feedback as it helps us identify areas for improvement. Please know that we are committed to enhancing our services to ensure a more enjoyable experience for our guests. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfactory experience. Thank you for bringing these concerns to our attention.

Best Wishes,
Abdel

Jessica planned a great experience for us and...
South Korea | Apr 8 - Apr 14, 2024

S
Steve L.
Los Angeles, CA | Reviewed on Apr 23, 2024
Jessica planned a great experience for us and was very attentive to all the details. Read more

Jessica planned a great experience for us and was very attentive to all the details.

Activity Review
Full Day Hiking in Seoraksan National Park - Biryong Falls Course
Full Day Hiking in Seoraksan National Park - Biryong Falls Course
Sokcho

The hiking and national park were stunning. The hike was not to hard but provided great scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 24, 2024

Dear Steve,

Greetings from Jessica and so happy to know that you have a enjoyable and amazing experience with your trip to South Korea. Seoraksan National Park is absolutely stunning and we all love it.It's great to know that the full-day hike along the Biryong Falls Course in Sokcho provided breathtaking scenery without being overly challenging.Thanks for sharing your positive feedback and we look forward to welcoming you back to this lovely country again.

Warm regards,
Jessica

Great first visit to Spain
Spain | Apr 1 - Apr 16, 2024

Lisa
Lisa R.
Washington, DC | Reviewed on Apr 23, 2024
We spent 16 days staying in Madrid, Cordoba, Granada, Seville and Barcelona. The trip was great and the planning was very easy. I cheated a little bet and started by referencing a trip I found on the KimKim destinations pages. As can always be anticipated, not everything works perfectly, but KimKim made corrections very quickly to allow us the best outcome. I just tweaked the activities and days a bit to suit our groups interests and abilities. The private tours were the highlights of our... Read more

We spent 16 days staying in Madrid, Cordoba, Granada, Seville and Barcelona. The trip was great and the planning was very easy. I cheated a little bet and started by referencing a trip I found on the KimKim destinations pages. As can always be anticipated, not everything works perfectly, but KimKim made corrections very quickly to allow us the best outcome. I just tweaked the activities and days a bit to suit our groups interests and abilities. The private tours were the highlights of our trip. In Cordoba, unfortunately I can't remember the guide's name, the private walking tour of the Mezquita, Alcazar and Jewish quarter was excellent. In Granada, Jennifer provided so much historical insight during the Alhambra and Generalife Gardens visit. Marcell took us on the Private Flamenco and Tapas Tour and provided great food and drink pairings. The Private transfer from Granada to Seville via Ronda was with Miguel. Miguel went above and beyond during the trip. Barbara was our private guide for a walking tour of Seville. Our Spanish Menu Cooking class had a booking error, but KimKim quickly got us into a Paella Cooking Class in Barcelona that was awesome.

Hotel Reviews
Ciutat de Barcelona
Barcelona

This was the worst hotel I have stayed in to my memory. The rooms noted that they were air conditioned and soundproofed. Also, no minibar as was noted in our booking info. However, upon our arrival, we found the rooms were not air conditioned. The front desk told us the air conditioning would not be turned on until the end of the month of April. (However, the front desk area and breakfast area were definitely air conditioned.) Consequently, we had to open the patio windows to be able to withstand the night in the room. With the windows open, the SUPER SUPER loud street noise was unbearable with people screaming at all hours of the night and city trash, recycle and street cleaning occurring every night. Also, the room patio was shared with another room, so the security with the patio doors open was minimal. Additionally, we were traveling with another couple and we were not able to get rooms near each other. We would rate this hotel with a 1 star. Also, you should be prepared to pay a per person, per night city tax at check in which was about 75Euros for 4 people for 4 nights.

Authenticity & Character
Semi-modernized older hotel. From the inside, there wasn't much of the older character left
Location
Quite a distance from Park Guell and La Sagrada Familia, but close to Parc de la Ciutadella. Very Noisy area with lots of activity late at night
Staff
Staff didn't have any way to help us when we didn't want to have a room sharing a balcony with a stranger instead of our traveling companions. Also, no help with the discomfort due to no air conditioning
Cleanliness & Comfort
Room was clean enough, but noise and inability to control the temperature was terrible
Hotel Casa de Colón
Sevilla

Very quaint old hotel.

Authenticity & Character
Rooms built around the central courtyard of what was probably a great old home.
Location
Easy walk to most of the attractions
Staff
Cleanliness & Comfort
Rooms had a few little quirky things. The bathroom was an old sliding door made from a stained glass door that may have been the old door to the entrance of the room. Our room was directly under the space where the breakfasts are prepared, so noises started early.
Hotel Macià Granada Five Senses
Granada

This was a clean and modern hotel. Not as close to some of the attractions as I would have liked, but was close to shops and restaurants.

Authenticity & Character
More modern and cold than the historic hotels we stayed in during our trip
Location
Need to expect to take a taxi to get to Alhambra. The walk is quite steep and a bit far. Easy walk to many restaurants.
Staff
They were helpful, but seemed busy all the time
Cleanliness & Comfort
Beds were a little low and the room had carpeting which may not be as clean, but you never know.
Hotel Las Casas de la Judería
Córdoba

Great old piece of history, used to be a prominent resident's home.

Authenticity & Character
There were old artifacts around the hotel which was interesting. Also, there is an open archeological site accessible on the ground floor which was really interesting
Location
Easy walk to Mezquita and restaurants
Staff
Gave us advice about things to do and see that was very helpful
Cleanliness & Comfort
Petit Palace Posada del Peine
Madrid

Hotel is in a great location, within reasonable walking distance of many plazas, Real Palace and many sights. Just a block off of Plaza Mayor which has an abundance of bars and restaurants. Per reports, it is the oldest hotel in Spain. It has some dated features, but comfortable beds and rooms.

Authenticity & Character
Much of the old charm is still visible
Location
A block off of Plaza Mayor
Staff
Staff was very helpful with providing advice and recommendations
Cleanliness & Comfort
Activity Reviews
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

Jorge was a terrific guide who tried to keep the group engaged by posing questions and pointing out many of the subtle architectural features of both the park and cathedral. The cathedral was not at all what I was expecting. It was such a mix of styles and architectural novelty.

Quality of Experience
Guides, Drivers and Staff
Transport
bus was a bit late picking us up from the park
Private History & Culture Walk
Private History & Culture Walk
Seville

Barbara did an excellent job of providing lots of information about the old part of Seville, including some anecdotal tidbits about the various changes as power changed between the romans, moors, jews and spaniards.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Montserrat & Lunch at a Farmhouse
Day Trip to Montserrat & Lunch at a Farmhouse
Barcelona

Lucas was very good at providing information, but the time at Monserrat was too short to see everything desired. Need at least another hour or 2 at the monastery.

Quality of Experience
Food
Family style worked for most, but some travelers did not share as they should have
Guides, Drivers and Staff
Lucas was great
Transport
Bus was quite late picking us up for the trip
Barcelona by e-Bike, Boat & Cable Car
Barcelona by e-Bike, Boat & Cable Car
Barcelona

The ebike, cable car and boat rides were all very pleasant. I with there had been more time to be able to explore Monjuic though. That part of the trip was very rushed and we didn't even have enough time to go in the castle.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Experience
Private Flamenco & Tapas Experience
Granada

Marcell was amazing at discussing the food and drink during the tapas part of the tour. We sort of ran out of time and had to ride a taxi up to the Flamenco show. The Flamenco part of the visit was in a unique cave dwelling, but it was a little cramped.

Quality of Experience
Food
Food was an interesting selection from a couple of restaurants and paired with wine or sherry
Guides, Drivers and Staff
Marcell was great
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

Jennifer, our guide, did an amazing job. She provided us with so much history and cultural information to make the visit extra memorable. She also spend more time with us than specified in the trip details. She never rushed us.

Quality of Experience
Guides, Drivers and Staff
Private Mezquita, Alcázar & Jewish Quarter Discovery Walk
Private Mezquita, Alcázar & Jewish Quarter Discovery Walk
Córdoba

Private guide was great and gave us great history information.

Quality of Experience
Guides, Drivers and Staff
Toledo Day Trip and Winery Experience
Toledo Day Trip and Winery Experience
Madrid

This trip had a couple of issues. First, there is never enough time to really explore the old towns and feed yourself. The winey tour part of the trip was quite a bust. The bus drove us to the winery usually used and it was closed. We had to spend another hour driving to a different winery where the wine expert did not speak English and the tour guide did not have enough skill to translate the information into English for us. A couple on the tour who spoke Spanish did some translating for the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver was good and van was comfortable enough, but seats were small
Self-Guided Walk around the Historic Center
Self-Guided Walk around the Historic Center
Madrid

I wish these self guided tours included maps and some information about the tickets that may be wanted since many attractions in Spain have limited ticket availability

Quality of Experience
Multi-Course Cooking Class with Wine Pairing
Multi-Course Cooking Class with Wine Pairing
Barcelona

This was super fun. The staff at the Paella Club were very engaging. The meal was fun to cook and share amongst all the other participants. Plenty of Spanish cava and wine was poured throughout the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Private Transfer from  {{start_location}} to {{end_location}} with Ronda Visit
Private Transfer from {{start_location}} to {{end_location}} with Ronda Visit
Spain

Miguel was great. He took us on a side trip to see Sentenil de las Bodegas which was an interesting town built into rock overhangs--sort of cave like. Then, he proceeded on to Ronda. During lunch, a traveling companion suffered a choking incident. He promptly took us to the hospital and assisted with translation as needed. After all was well again, he continued with the remainder of the trip without cutting anything short. That caused him to have a longer day than anticipated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 30, 2024

Hi Lisa,

Thank you so much for sharing your detailed review of your 16-day trip through Spain! I am happy to hear that your experience was great and that the planning process was easy for you. :)

I am glad to hear that our team was able to make corrections promptly! 😃

Private activities are the way to go for the best possible experience, and thank you for your review, as it gives future travelers insight into what to expect! 🙌

Adam :)

Costa Rica
Costa Rica | Mar 31 - Apr 10, 2024

M
Meg R.
South Windsor, CT | Reviewed on Apr 23, 2024
Our trip to Costa Rica was amazing! We went for 10 days and spent time in San Jose, La Fortuna, Arenal and Tamarindo. We stayed at Volcano Lodge in Arenal and Wyndham in Tamarindo and both were awesome. The CR travel used for our private transfers were amazing- very personable and allowed us to stop if we needed to and they showed us all around on our drives- stopping for fruit, wildlife. The excursions we booked were also wonderful. I highly recommend the zip line through SkyAdventures. Read more

Our trip to Costa Rica was amazing! We went for 10 days and spent time in San Jose, La Fortuna, Arenal and Tamarindo. We stayed at Volcano Lodge in Arenal and Wyndham in Tamarindo and both were awesome. The CR travel used for our private transfers were amazing- very personable and allowed us to stop if we needed to and they showed us all around on our drives- stopping for fruit, wildlife. The excursions we booked were also wonderful. I highly recommend the zip line through SkyAdventures.

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

We loved staying here! The view of the volcano was incredible. All hotel staff were incredibly friendly. Breakfast and all meals were great as well as drinks at the swim up bar. Not too far from La Fortuna, Ubers were cheap if you don’t have a car. Our only complaint was how uncomfortable the mattresses were in our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very uncomfortable mattress
Wyndham
Tamarindo

This hotel was awesome! We loved that we were in a secluded place with incredible views but also had access to downtown and the beach club for free with the hourly shuttle. Views at the pool can’t be beat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard by Marriott San Jose Airport Alajuela
Alajuela

This hotel was fine. I wish we only stayed here one night as there is not much to do in this area and it is not a walkable area. The included breakfast was good with an omelet bar but the dinner and lunch we had here was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

This was amazing! One of the best parts of our trips. My partner and I had a blast making homemade tortillas and Casado.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure with Barbecue
Catamaran Sailing Adventure with Barbecue
Costa Rica

We loved this! Snorkel was great and so nice To get On the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Paradise Hot Springs Experience with Meal
Paradise Hot Springs Experience with Meal
Arenal/La Fortuna

These hot springs are gorgeous !! When we got to Costa Rica people seemed to recommend Tabacon or Eco Thermales the most for hot springs. We also had hot springs at our hotel (volcano lodge), so I am not sure this was worth it. The dinner included was not good. Food was cold, not many options, it’s buffet style.

Quality of Experience
Food
Good was cold! And there was barely any left when we got there
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Highly recommend this zip line- the views were absolutely stunning and there is a restaurant/bar with amazing views of Arenal Lake and volcano where you can eat after. The hanging bridges were great and our tour guide was awesome however we did not see any wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Doka Coffee Tour & Poas Volcano National Park
Doka Coffee Tour & Poas Volcano National Park
Costa Rica

Coffee tour was awesome! Our guide was so thorough and friendly. The volcano tour was not worth it in my opinion. You can only stay at the site for 20 minutes due to the gases and we could no see anything on the day we went. I would have preferred to transfer out of San Jose quicker than staying for this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 24, 2024

Hello Meg!

This picture of the sun making the coffee look golden brown is so mellow; I love it! Your casado also looks amazing! 🍛 Now you can include some delicious tortillas in your menus at home :)

Best Trip I’ve Had in a Long Time!
The Netherlands | Apr 13 - Apr 21, 2024

T
Tony J.
Bend, TX | Reviewed on Apr 23, 2024

The best trip planning and execution experience I’ve ever had! Things went very well during the trip and any hiccups were taken care of right away by Mieke and her team. Will definitely use KimKim again.

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Apr 24, 2024

Thank you Tony! It was a pleasure hosting you here and organizing this trip for you. You have been wonderful guests 🌷
Wishing you all the best,
Mieke

Amazing time in Morocco!
Morocco | Mar 1 - Mar 14, 2024

Stefanie
Stefanie K.
Ireland | Reviewed on Apr 23, 2024
My husband and I had an amazing time in Morocco! The upfront planning was easy with Louis Shannon, his communication was clear and timely, and he has a great personality. I am a planner so I had done research before contacting kimkim which I found helpful, but you could easily leave it to them to plan. Our driver and guide, Younes Bouaid, was fantastic from start to finish! Younes was professional, fun, and became a friend during our travels. He had great tips and advice for each area we... Read more

My husband and I had an amazing time in Morocco! The upfront planning was easy with Louis Shannon, his communication was clear and timely, and he has a great personality. I am a planner so I had done research before contacting kimkim which I found helpful, but you could easily leave it to them to plan. Our driver and guide, Younes Bouaid, was fantastic from start to finish! Younes was professional, fun, and became a friend during our travels. He had great tips and advice for each area we visited, the car was always clean, very comfortable, had great Wi-Fi, and he was a very safe driver. We tried to do 2-3 nights in each location so we could experience areas and not rush, we visited Marrakesh, Ouarzazate, Boumalne Dades, Merzouga (Sahara Desert), Fes, and Rabat. We enjoyed all the places we stayed, and the breakfast included was always delicious.

In Marrakesh we stayed at 72 Riad Living, loved it! Amazing Riad in the old town with a beautiful rooftop area and pool, the courtyard was really nice and very relaxing, the breakfast was always good and the dinner we had there was possibly our best meal of the trip, and the staff was friendly and helpful. The tours we did in Marrakesh were fun and very educational from a historic and cultural perspective. We did a 2-hour food tour with Moulay Rachid and an all-day tour with another wonderful guide. Definitely do a cooking class, we did ours at Cafe Clock and had a wonderful time. 4 nights.

In Ouarzazate we stayed at Kasbah Isfoula. Smaller boutique hotel with lovely rooms, nice bar and restaurant, fun artwork, and a pretty rooftop excellent for relaxing and enjoying view. I would not recommend the movie studio tour, the sets were not great, it is not like Universal Studios or other experience we have done. Also, the staff was very disinterested and bored. 1 night.

In Boumalne Dades we stayed at Auberge Chez Pierre. Beautiful area to visit, I wish we had more time there. The hotel is lovely and has a beautiful pool. The room was spacious and very comfortable. The dinner and breakfast we had at the restaurant was delicious. 1 night

In Merzouga (Sahara Desert) we stayed at the Luxury Camp Chebbi. The camel ride in was fun, tents were really nice, and the food was good. The staff was friendly, and we enjoyed the music by the fire. By doing the 2 nights we were able to do an interesting tour to see how the Amazigh live, look for fossils, explore the geography, and visit the Gwana and hear a maalem group perform. One tip, if you would like wine at the camp I would recommend buying at the hotel and taking it in with you, half the price, or checking what the price is before going to the camp so you are not overcharged like we were (we did get a refund).

In Fes we stayed at Palais Amani, beautiful Riad on the outskirts of the old city. The courtyard was stunning, and the staff was very friendly and helpful. Loved the breakfast and enjoyed our dinner there. The room was spacious, and the rooftop area was very relaxing and has great views of the city and mountains. We also did the Hamam and a massage at the hotel and loved it! There is a cooking school that looked really nice as well. The tour we did with Fatima Zahra Hanafi was excellent and a real treat to have a female guide which is rare. We also had a delicious dinner at Riad Fes which also looked nice to stay at. The only thing we did not like on the tour was the tannery because of the smells. 3 nights.

In Rabat we stayed at Riad Kalaa, smaller Riad with a nice courtyard and rooftop with a small pool. The food was nice, and the room was spacious and comfortable. I also really liked the artwork and ambiance of the shared spaces. The sunset in Rabat was beautiful and enjoyed our brief time there. 2 nights.

Hotel Reviews
Luxury Camp Chebbi
Merzouga

In Merzouga (Sahara Desert) we stayed at the Luxury Camp Chebbi. The camel ride in was fun, tents were really nice, and the food was good. The staff was friendly, and we enjoyed the music by the fire. The one full day we were there they did not communicate they were doing some work on the tents and that we would need to go to the hotel for a few hours after our tour. This caused some confusion with our tour guide who in the end took us back to the camp so we could get a our swimmers for the pool at the hotel. Also, we were overcharged for wine the first night and only found out because we went to the hotel. We did receive a refund after we requested it. I am giving 3 stars because of the lack of communication, the overcharge and how the manager handled it, and the awkwardness both situations caused . Tip, if you would like wine at the camp I would recommend buying at the hotel and taking it in with you, half the price and no hassle.

Authenticity & Character
Location
Staff
Lack of communication about construction, being overcharged and how the manager handled it, and the awkwardness both situations caused
Cleanliness & Comfort
Riad Kalaa
Rabat

In Rabat we stayed at Riad Kalaa, smaller boutique Riad with a nice courtyard and rooftop with a small pool. We had a dinner and breakfast at the Riad and thought both were nice. The room was spacious and comfortable and I really liked how it was decorated. I also really liked the artwork and ambiance of the shared spaces. Located in the old town and was very easy to walk everywhere, especially to the Andalusian Gardens, Kasbah des Oudayas, and the ocean.

Authenticity & Character
Nice ambiance and decoration
Location
Great for exploring
Staff
Very nice and helpful
Cleanliness & Comfort
Clean and comfy
Palais Amani
Fès

In Fes we stayed at Palais Amani, beautiful Riad on the outskirts of the old city. The courtyard was stunning, and the staff was very friendly and helpful. Loved the breakfast and enjoyed our dinner there. They were kind enough to upgrade us to a super spacious room with its own private rooftop area. The room was really nice and the little extra attentions to detail were very nice. The overall rooftop was very relaxing and had great views of the city and mountains. We also did the Hammam and a massage at the hotel and loved it! There is a cooking school that looked really nice as well. Would highly recommend staying here.

Authenticity & Character
Beautifully restored Riad with a lovely courtyard and rooftop.
Location
In the old city but on the outskirts so very quiet
Staff
Everyone was professional, nice, and always ready to help
Cleanliness & Comfort
Super clean and comfy
Auberge Chez Pierre
Boumalne Dades

In Boumalne Dades we stayed at Auberge Chez Pierre. Beautiful area and hotel, I wish we had more time there. The hotel is lovely with its gardens and beautiful pool. The room was spacious and very comfortable, really liked the decor. The dinner and breakfast we had at the restaurant was delicious!

Authenticity & Character
Beautiful hotel with lots of character and a lovely ambiance
Location
Felt like we were perfectly situated to explore the gorge and the other areas around.
Staff
Nice and helpful
Cleanliness & Comfort
Clean and comfy
72 Riad Living
Marrakech

In Marrakesh we stayed at 72 Riad Living, loved it! Amazing Riad in the old town with a beautiful rooftop area and pool, the courtyard was really nice and very relaxing, the breakfast was always good and the dinner we had there was possibly our best meal of the trip, and the staff was friendly and helpful. We stayed here for one night in a back courtyard room and the other 3 nights on the 2nd floor. Both rooms were very spacious, super comfortable beds, very quiet, and nice bathrooms. Conveniently located to explore the old town and markets. Would highly recommend staying here.

Authenticity & Character
Beautiful courtyard and interior design
Location
If you want to stay in the old town but not right in the middle of it this is where to stay. Down a nice quiet street out of the busy part of town but still close enough to walk everywhere.
Staff
Always friendly and helpful
Cleanliness & Comfort
Rooms and the shared spaces were always clean and well maintained
Kasbah Isfoula
Ait Ben Haddou

In Ouarzazate we stayed at Kasbah Isfoula. Small boutique hotel with lovely rooms, nice bar and restaurant, fun artwork, and a pretty rooftop excellent for relaxing and enjoying view.

Authenticity & Character
Not a Riad but decorated nicely and had some fun artwork.
Location
On its own so not a lot to do but great for one or two nights to explore the area
Staff
Very nice and helpful
Cleanliness & Comfort
Very clean and comfortable
Activity Reviews
Traditional Cooking Class
Traditional Cooking Class
Morocco

We had a great time learning to cook traditional Moroccan dishes with Chef Chaouen including Zalouk, Harira, Tagine djaj m’kalli, Tagine b l’hout, and Blighat b t’mer. We were welcomed with coffee and tea and then went shopping in the local market. We all purchased spices and got to see the smaller, local shops. We then went back and learned to cook all dishes and then got to enjoy them. The food was excellent. Definitely do a cooking class while you are in Morocco and Cafe Clock is a great place place too do it!

Quality of Experience
Food
Guides, Drivers and Staff
Everyone, especially Chef Chaouen, was super friendly, professional and fun
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

My husband and I really enjoyed our all day tour of Marrakesh. The guide was friendly and knew his history and took us to some interesting places. We saw all the main highlights and learned a lot. I would definitely recommend doing this tour so you see the whole of older town and medina.

Quality of Experience
Guides, Drivers and Staff
Meknes: Wine Tasting in Morocco's Wine Region
Meknes: Wine Tasting in Morocco's Wine Region
Morocco

We had a nice time tasting wines at Château Roslane Boutique Hotel & Spa. The parts of the hotel we saw, including the beautiful pool which boarders the vineyards, were beautiful and the bar area where we tasted was very comfy. It was raining so we couldn't walk in the vineyards. After we tasted at the hotel we were taken on a tour of the winery and bought a few wines, much cheaper then buying in the hotel, from the little wine store in the winery. They had a really nice red but unfortunately it was sold out so only got to taste it. It would be a great place to stop and relax for a day or two.

Quality of Experience
Beautiful hotel and interesting winery
Guides, Drivers and Staff
Professional and fun
Transport
Younes our driver was great
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

My husband and I had a really nice Hammam experience and massage at Palais Amani. The bath was much nicer than the Turkish bath we had in Turkey and we liked the products used. The massage was really good and relaxing. The facilities were well maintained and had a great ambiance. I would highly recommend a Hammam visit at the Palais Amani.

Quality of Experience
Guides, Drivers and Staff
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

A day of exploring Fes with our fabulous guide Fatima Zahra Hanafi. Fatima is 1 of 10 female tour guides in Fes which made our tour even more special. Fatima was very informative, had a great personality, and we felt like we had seen the old part Fes by the end of our tour. We visited Al Attarine Madrasa a 14th century school for Islamic studies, Aben Danan Synagogue, walked the Mellah district, visited Art de Poterie ACH where they make the beautiful mosaic tiles and pottery, walked the Medina with its narrow streets and different artisan areas including a rug shop that supports local woman artisans and a tannery, and saw the Royal Palace of Fes and Al Attarine Madrasa Mosque and University Kairaouine. I would highly recommend this tour and Fatima as a guide.

Quality of Experience
Guides, Drivers and Staff
Informative and fun
Transport
Our guide Younes from kimkim was our driver
Guided Desert Adventures in the Sahara Desert with Overnight in the Sahara Desert
Guided Desert Adventures in the Sahara Desert with Overnight in the Sahara Desert
Morocco

We did a tour with Mohammed. He took us to have tea at a Amazigh camp, we then went to explore the diverse geography of the desert which included visiting an old mine and looking for fossils, and the highlight was visiting Khamleya and the Gwana to listen to a maâlem group perform music and dance. I highly recommend this tour so you can see what is like to live in the desert and experience the Gwana maalem music and dance.

Quality of Experience
Fun experience, especially enjoyed the cultural aspects
Food
We only had tea and cookies but they were yummy
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

We stayed two nights and enjoyed the atmosphere of the desert at night. We arrived by camel the first night and really enjoyed stopping and watching the sunset over the dunes before continuing on to camp. We were the only ones at camp that night and had a great meal and then enjoyed local music by the campfire, it was a really beautiful night. The second night there were more people which made it a bit more lively. The tents were really nice and while we were there they were upgraded the tents so I am sure they have only gotten nicer. I would definitely recommend doing at least one night in the desert.

Quality of Experience
Food
Guides, Drivers and Staff
Our camel guide and the staff at the camp were very nice. The 3 stars is because of some awkwardness we had with the manager (or who we thought was the manager)
Transport
We rode the camels the first night in and took the truck in the second night, both were fun
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

We did a 2-hour food tour with Moulay Rachid and had a great time. We got acquainted with the markets and the main square and tried some yummy food. We visited a small street eatery run by a woman that served the harira soup and tried it dates and a sweet pastry, it was really good. We stopped at a fresh juice bar and at the olive market, both yummy, and then went to dinner and tried our first tagine in Morocco. Moulay was great fun and shared interesting insights with us.

Quality of Experience
Local food that was delicious
Guides, Drivers and Staff
Moulay Rachid was professional and fun
Local specialist: Yassine Echcherki

Amazing!
The Netherlands | Apr 13 - Apr 21, 2024

L
Lara J.
Lockhart, TX | Reviewed on Apr 23, 2024
Mieke put together an amazing trip! It made it stress free, having our tickets and transportation taken care of in advance. We had a wonderful time and wish we could've stayed longer! I highly recommend Mieke and her team when planning a trip! Read more

Mieke put together an amazing trip! It made it stress free, having our tickets and transportation taken care of in advance. We had a wonderful time and wish we could've stayed longer! I highly recommend Mieke and her team when planning a trip!

Activity Reviews
8Ghent - Private guided walking tour
8Ghent - Private guided walking tour
Ghent
Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Private canal cruise to Rijksmuseum
Amsterdam - Private canal cruise to Rijksmuseum
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Apr 23, 2024

Thank you for your kind words, Lara!
It was a pleasure hosting your trip here. And if you ever feel like returning to spend some more time, then just reach out!🌷
Wishing you all the best,
Mieke

Very courteous and accommodating Hotels were...
Morocco | Apr 13 - Apr 22, 2024

Y
Younus R.
North Plainfield, NJ | Reviewed on Apr 23, 2024

Very courteous and accommodating
Hotels were okay
Some were nice
Some were fair
But staff and people of Morocco were very very nice
Will certainly go back
Thanks

Local specialist: Abdellatif Benaissa
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 23, 2024

Hi Younus,

Thank you for your feedback! We're delighted to hear that you found our team courteous and accommodating. Your comments are valuable to us, and we'll use them to continue improving our services. We look forward to welcoming you back on your next visit to Morocco!

Best Wishes,
Abdel

Lahsen was our guide and Yusuf was the driver...
Morocco | Apr 13 - Apr 22, 2024

Syed Yusuf
Syed Yusuf I.
United Kingdom | Reviewed on Apr 23, 2024
Lahsen was our guide and Yusuf was the driver. Van was ordinary and seats were uncomfortable. Seats belts didn't work in at least couple of them as the equipment was broken .
Guide was very caring. His English needs some improvement. He needs to speak slowly.
Read more

Lahsen was our guide and Yusuf was the driver. Van was ordinary and seats were uncomfortable. Seats belts didn't work in at least couple of them as the equipment was broken .
Guide was very caring. His English needs some improvement. He needs to speak slowly.

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou

Very good. Helpful staff , clean place.

Authenticity & Character
very traditional
Location
Its in a small place well hidden but as you enter the gate it reveals itself as something very special
Staff
helpful
Cleanliness & Comfort
room, washrooms, dining area
Sahara Stars Luxury Camp
Merzouga

Transportation from the van to the tent accommodation was not satisfactory

Authenticity & Character
Location
tent was safe and clean.
Staff
They were helpful and very accommodative
Cleanliness & Comfort
Inside the tent, everything was satisfactory
Palais Medina & Spa
Fès

Toilet door was jammed. Needs it sorting

Authenticity & Character
Location
It was in town centre
Staff
They could smile
Cleanliness & Comfort
none
Longue Vie Hotel
Marrakech

centrally located close to the railway station and bus station. easy access for disabled people.

Authenticity & Character
Location
close to all the tourist locations, within walking distance
Staff
waiters could smile, be attentive and prompt
Cleanliness & Comfort
Sofitel Casablanca Tour Blanche
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
they could maintain the room air-conditioning and Muslim showers. neither were non functioning
Local specialist: Abdellatif Benaissa
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 27, 2024

Hi Syed Yusuf,

Thank you for sharing your feedback. We're glad to hear that Lahsen was caring during your journey, and we'll certainly pass on your comments regarding his English. We're also addressing the concerns with the van to ensure a more comfortable and safer experience in the future. Your insight is invaluable to us as we strive to improve.

Looking forward to welcoming you on another adventure soon!
Best,
Abdel

Recommended for your first trip to any country
Italy | Apr 9 - Apr 21, 2024

Maria Natasha
Maria Natasha T.
Singapore | Reviewed on Apr 23, 2024
We love the personalised recommended local tours - especially the ones in Rome and in Cinque Terre. We were a bit disappointed by the recommended tour in Florence because everything was rushed and we didn't have time to eat in between the packed tours. The team was very helpful in addressing any questions we had, and Eirini did a great job picking up after Ina has left the company midway of planning our trip. Thank you for changing the vatican tour just a couple days before the trip... Read more

We love the personalised recommended local tours - especially the ones in Rome and in Cinque Terre. We were a bit disappointed by the recommended tour in Florence because everything was rushed and we didn't have time to eat in between the packed tours.

The team was very helpful in addressing any questions we had, and Eirini did a great job picking up after Ina has left the company midway of planning our trip. Thank you for changing the vatican tour just a couple days before the trip because we had a papal audience.

Hotel Reviews
Hotel Pendini
Florence

It's slightly dated, but location is amazing in the middle of the most important piazza in Florence. Really close to the Duomo and the train station! Very clean, but not the best in terms of service and friendliness of staff.

Authenticity & Character
Historical place, interesting background and photos on display
Location
Great location!
Staff
They were polite, but nothing personalised
Cleanliness & Comfort
The breakfast is amazing, must eat the pistacchio cornetto
Hotel Marina Piccola
Manarola

Great hotel, run by local family. Very clean and very personalised, made some friends there. They even helped with local bookings!

Authenticity & Character
Amazing, local run and friendly hosts
Location
A bit noisy, but if you get the sea facing rooms the view is unbeatable
Staff
Great service
Cleanliness & Comfort
The room was recently rennovated, everything is clean and nice
Activity Reviews
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Could have done a shorter one, too many things to do with not much break in between. Could have done two different tours on two different days instead

Quality of Experience
Accademia Galleria was the highlight, local tips
Guides, Drivers and Staff
Cinque Terre Welcome Tour
Cinque Terre Welcome Tour
Italy

Christian was very helpful in showing us the local paths and the background of cinque. Because of his recommendation, we ate the best pesto pasta ever!

Quality of Experience
Guides, Drivers and Staff
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Eileen was very helpful in navigating the food scene in Rome! Shame it wasn't on our first day. Love the neighbourhood and the food scene, recommended food and drinks!

Quality of Experience
The food and the aperitivo
Food
Everything, especially the suppli
Guides, Drivers and Staff
Eileen was terrific!
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Love how knowledgeable Dario was! He really gave life to the guided tour, through colloseo and the roman forum.

Quality of Experience
Guides, Drivers and Staff
Kudos to Dario!!
Vatican Guided Tour
Vatican Guided Tour
Rome

Love love love this! Please take this if you are planning to go to Vatican! Then you won't have to queue for long to visit the Basilica

Quality of Experience
Guides, Drivers and Staff
Kudos to Carlotta, she's amazing
Local specialist: Eirini Sadek

First Solo trip to Japan
Japan | Apr 16 - Apr 22, 2024

Laura
Laura C.
Canada | Reviewed on Apr 23, 2024
Fei helped me curate the solo trip to Japan of my dreams. It was like she could read my mind! I saw so much in a short amount of time including Kyoto tea ceremony, sake tasting, temples and shrines and riding the Shinkansen. She replied quickly to me during the trip and while planning despite being on the opposite side of the world. I felt safe and well cared for the whole time. I have no regrets and am so grateful to Fei and the Kimkim team. Read more

Fei helped me curate the solo trip to Japan of my dreams. It was like she could read my mind! I saw so much in a short amount of time including Kyoto tea ceremony, sake tasting, temples and shrines and riding the Shinkansen. She replied quickly to me during the trip and while planning despite being on the opposite side of the world. I felt safe and well cared for the whole time. I have no regrets and am so grateful to Fei and the Kimkim team.

Hotel Reviews
Sotetsu Fresa inn Yodoyabashi
Osaka
Authenticity & Character
Had everything you need, nothing in excess
Location
Close enough to Dotonbori but also the calm river
Staff
Made checkin easy and greeted me for breakfast.
Cleanliness & Comfort
Bed was comfy, bathrooms were clean and he window let in fresh air
Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo
kyoto
Authenticity & Character
Location
Staff
Helped me when I forgot my key card or mixed up breakfast tickets.
Cleanliness & Comfort
So clean and comfy
Activity Reviews
Learn the Secrets Behind Sushi in a Cooking Class
Learn the Secrets Behind Sushi in a Cooking Class
Osaka

Learned that I loved making sushi and are very good at it. Will take these lesson home. Exceeding my expectations.

Quality of Experience
Beat quality ingredients and teachers for all ages
Guides, Drivers and Staff
They spoke enough English and loved sushi making
Sake Tasting + Brewery Tour (Join-in)
Sake Tasting + Brewery Tour (Join-in)
Kyoto

Nobu was the greatest tour guide. It was solo because only me.

Quality of Experience
The other tourists were jealous that I was getting better information. He was so interesting and cool. Sake was delicious.
Guides, Drivers and Staff
Nobu was very patient, took pictures and was very interesting. Joined in tasting sake with me
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Was on my own. Was hard to get pictures. Staff helped sometimes.

Quality of Experience
Authentic tea ceremony
Guides, Drivers and Staff
Very experienced, patient and took it seriously.
Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)
Kyoto

Saw much more than bamboo forest. Better than expected.

Quality of Experience
Custom tour since I was the only one booked that day
Guides, Drivers and Staff
Hiroko was a very enthusiastic and experienced guide
Transport
Easy to find meeting point.
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

I saw so much!

Quality of Experience
I felt so special and the tour was really custom to me
Guides, Drivers and Staff
My guide Ho was the most experienced, patient and I learned a lot. Had much fun .
Transport
Thanks to a driver we saw so much in little time with no stress from bussing. The van was cool and comfy.
Kyoto Night Foodie Tour
Kyoto Night Foodie Tour
Kyoto

Amazing group and guide. Food was unreal

Quality of Experience
Food was beyond what I would have tasted by myself
Food
Authentic traditional dishes. Simple and delicious
Guides, Drivers and Staff
Guide was helpful, funny and patient
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Apr 26, 2024

I feel incredibly fortunate to have you as such an angelic guest. Sending all the best wishes your way. Let's meet again for our next trip.

Our unforgettable trip to Colombia
Colombia | Mar 31 - Apr 14, 2024

Mathew
Mathew S.
the United Arab Emirates | Reviewed on Apr 22, 2024
From the moment we were connected with Aracanto Travel through KimKim, our Colombian adventure transformed into an extraordinary experience. Their commitment to excellence and attention to detail was amazing. Margoth designed an awesome itinerary that blended culture, nature, and adventure from the vibrant streets of Bogota and Cartegena, to hiking in the Medellín Cloud forest and Tayrona National Park, and scuba diving in Santa Marta. Aracanto took care of every aspect of the... Read more

From the moment we were connected with Aracanto Travel through KimKim, our Colombian adventure transformed into an extraordinary experience. Their commitment to excellence and attention to detail was amazing.

Margoth designed an awesome itinerary that blended culture, nature, and adventure from the vibrant streets of Bogota and Cartegena, to hiking in the Medellín Cloud forest and Tayrona National Park, and scuba diving in Santa Marta.

Aracanto took care of every aspect of the itinerary, from all the transport, and tours to the accommodation – even making our restaurant reservations for us! The personalized approach and thorough planning meant we did not have to worry about a thing! The Aracanto team set up a WhatsApp group a few days before we arrived in Colombia and this worked so well – someone from the team was always available to answer any of our questions or make any last-minute changes – a huge shout out to the team (Margoth, Felipe, Juanita, Marcela, Fabian and Sebastian)!

Our guides across the cities we visited were also excellent – big thank you to Joel (Bogota), Andras (Medellín), Cesar (Santa Marta), and Ana (Cartegena) for making our trip so special.

Colombia itself was spectacular in its people, culture, nature and history – the amazing street art in Bogota, the history and vibrance of Comuna 13, the lush forests and beautiful beaches, the spectacular food (yes, including all the interesting stuff too – ants, beetle larva and guinea pig), and the amazing, friendly people.

In summary, Aracanto Travel provided an exceptional service turning our dreams of visiting Colombia into a reality. They are certainly a passionate team, and we would highly recommend them to anyone planning a trip to Colombia. Thank you Margoth and Team!!!

Activity Reviews
Tayrona National Park Tour
Tayrona National Park Tour
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Medellín City Tour Highlights (with Comuna 13)
The Best of Medellín City Tour Highlights (with Comuna 13)
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Chicaque Natural Park
Chicaque Natural Park
Bogotá
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chorro Campana Hike
Chorro Campana Hike
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day City Tour of Cartagena Highlights
Half Day City Tour of Cartagena Highlights
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Guatape and El Peñol
Guatape and El Peñol
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Apr 23, 2024
Hola Queridos Mat y Alishia, Thank you very much for making us a part of your trip, and for taking the time to leave your comments and valuable feedback. We will always remember you, and thank you so much for sharing your fantastic pictures with all of us!!! :) hahahaha I am amazed to hear that you tried our ants, beetle larva and guinea pig ;) And great to hear that you had a great time and that you enjoyed meeting our people, culture, nature, history and diverse destinations. I will... Read more

Hola Queridos Mat y Alishia,

Thank you very much for making us a part of your trip, and for taking the time to leave your comments and valuable feedback. We will always remember you, and thank you so much for sharing your fantastic pictures with all of us!!! :)

hahahaha I am amazed to hear that you tried our ants, beetle larva and guinea pig ;) And great to hear that you had a great time and that you enjoyed meeting our people, culture, nature, history and diverse destinations.

I will share your comments with the team, with your local guides and everyone that was part of your trip. It was a pleasure for all of us to have you in Colombia, and we hope you stay in touch.

Our very Best Wishes and we hope you stay in touch!

Margoth and the Aracanto Team

Morocco trip that is worth remembering.
Morocco | Apr 10 - Apr 17, 2024

Dexter
Dexter B.
San Jose, CA | Reviewed on Apr 22, 2024
I recently had the pleasure of using the Kimkim website to plan my trip to the beautiful country of Morocco, and I must say, it was an experience like no other. I was lucky enough to have Abdel from Original Travels as my trip coordinator, and I can confidently say that he did an outstanding job. Abdel was extremely attentive to my preferences and provided me with expert recommendations that helped me plan an unforgettable trip. He was always prompt in responding to my queries and made sure... Read more

I recently had the pleasure of using the Kimkim website to plan my trip to the beautiful country of Morocco, and I must say, it was an experience like no other. I was lucky enough to have Abdel from Original Travels as my trip coordinator, and I can confidently say that he did an outstanding job. Abdel was extremely attentive to my preferences and provided me with expert recommendations that helped me plan an unforgettable trip. He was always prompt in responding to my queries and made sure that every detail was well-planned. Thanks to Abdel's exceptional planning and coordination, I was able to have a truly amazing and stress-free vacation in Morocco.

Before landing in Casablanca, I received a delightful message from our driver and tour guide, Samir. He provided us with a detailed set of instructions for our arrival, which put us at ease and made us feel welcome. During our trip, Samir proved to be more than just a driver. He was a knowledgeable and friendly guide who went above and beyond to ensure that we had a fantastic time. His warm hospitality and efforts to make us feel safe and comfortable throughout the journey were deeply appreciated. He treated us more like close friends than just tourists, and we couldn't have asked for a better person to accompany us on our travels. Samir's dedication and expertise allowed us to explore everything we desired to see and experience in Morocco, making it a memorable and delightful adventure.

During our trip to Fes, we were fortunate enough to have Charif as our local guide. His extensive knowledge of the area's history and culture added a whole new dimension to our tour. We spent our days exploring the bustling medinas and learning about the traditional craft of ceramic making. We also enjoyed shopping for unique souvenirs and immersing ourselves in the local culture. One of the highlights of our trip was attending the vibrant carpet show, a true feast for the senses. Charif's guidance and expertise truly made for an unforgettable experience in Fes.

Our journey to the Tiziri camp in the vast Sahara desert was nothing short of a thrilling adventure. We kicked off our experience with a camel ride that lasted for nearly two hours, led by our guide, Hassan. He was truly an expert in his field and made sure that our journey was comfortable and enjoyable at every step. He also took some breathtaking pictures of us and helped us find the perfect spot to watch the sunset, which was truly a sight to behold.

As we arrived at the Tiziri camp, we were greeted with warmth and hospitality by Moustafa, Ahmed, and the rest of the crew. They welcomed us with open arms and gave us a tour of the camp, which was impeccably clean and eco-friendly. Our room was comfortable, cozy, and well-equipped with everything we needed to make our stay comfortable.
The highlight of our day was the delicious dinner that was served to us. The food was absolutely amazing, and we enjoyed every bite of it. We were impressed by the hospitality and kindness of our hosts, who made sure that all our needs were met. Overall, it was an unforgettable experience that we will cherish for a long time to come.

During our stay at Dar Rihanna Dades, we were pleasantly surprised by the exceptional quality of accommodation provided. The hotel manager, Mohammed, left an unforgettable impression on us with his warm and welcoming personality, friendly demeanor, and great sense of humor. He made us feel right at home and we enjoyed a delightful conversation with him after dinner. The hotel itself was stylishly designed, immaculately clean, and owned and operated by a family, which added a personal touch to our experience. The meals we had were absolutely delicious and we were highly impressed with the attentive and outstanding service provided by the staff. Overall, it was a truly magnificent stay that exceeded our expectations in every way possible.

During our trip to Marrakech, we had the pleasure of being guided by Mouhsine, who was our private tour guide for the walking tour of the Medina and bustling souks. He took us to some of the most popular landmarks, including the Djemaa el-Fna, central square, the majestic Koutoubia Mosque, and the Bahia Palace, giving us an insight into the city's rich cultural heritage. One of the most memorable experiences we had with Mouhsine was an immersive culinary journey that he took us on. During this tour, he led us to some of the most authentic traditional Moroccan food places, where we got to witness the preparation and cooking of the food. He also taught us how to eat like the Moroccans, which involves communal dining in Moroccan households. Our group thoroughly enjoyed this food tour, and Mouhsine did an excellent job of making us feel comfortable and at ease. His knowledge of the local food and customs made the experience all the more enriching and enjoyable. Overall, it was an unforgettable experience, and we are grateful to Mouhsine for showing us the best of Marrakech.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

During our stay at Dar Rihanna Dades, we were pleasantly surprised by the exceptional quality of accommodation provided. The hotel manager, Mohammed, left an unforgettable impression on us with his warm and welcoming personality, friendly demeanor, and great sense of humor. He made us feel right at home and we enjoyed a delightful conversation with him after dinner. The hotel itself was stylishly designed, immaculately clean, and owned and operated by a family, which added a personal touch to our experience. The meals we had were absolutely delicious and we were highly impressed with the attentive and outstanding service provided by the staff. Overall, it was a truly magnificent stay that exceeded our expectations in every way possible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Our journey to the Tiziri camp in the vast Sahara desert was nothing short of a thrilling adventure. We kicked off our experience with a camel ride that lasted for nearly two hours, led by our guide, Hassan. He was truly an expert in his field and made sure that our journey was comfortable and enjoyable at every step. He also took some breathtaking pictures of us and helped us find the perfect spot to watch the sunset, which was truly a sight to behold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

During our trip to Fes, we were fortunate enough to have Charif as our local guide. His extensive knowledge of the area's history and culture added a whole new dimension to our tour. We spent our days exploring the bustling medinas and learning about the traditional craft of ceramic making. We also enjoyed shopping for unique souvenirs and immersing ourselves in the local culture. One of the highlights of our trip was attending the vibrant carpet show, a true feast for the senses. Charif's guidance and expertise truly made for an unforgettable experience in Fes.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

Our journey to the Tiziri camp in the vast Sahara desert was nothing short of a thrilling adventure. We kicked off our experience with a camel ride that lasted for nearly two hours, led by our guide, Hassan. He was truly an expert in his field and made sure that our journey was comfortable and enjoyable at every step. He also took some breathtaking pictures of us and helped us find the perfect spot to watch the sunset, which was truly a sight to behold.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

During our trip to Marrakech, we had the pleasure of being guided by Mouhsine, who was our private tour guide for the walking tour of the Medina and bustling souks. He took us to some of the most popular landmarks, including the Djemaa el-Fna, central square, the majestic Koutoubia Mosque, and the Bahia Palace, giving us an insight into the city's rich cultural heritage.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

One of the most memorable experiences we had with Mouhsine was an immersive culinary journey that he took us on. During this tour, he led us to some of the most authentic traditional Moroccan food places, where we got to witness the preparation and cooking of the food. He also taught us how to eat like the Moroccans, which involves communal dining in Moroccan households. Our group thoroughly enjoyed this food tour, and Mouhsine did an excellent job of making us feel comfortable and at ease. His knowledge of the local food and customs made the experience all the more enriching and enjoyable. Overall, it was an unforgettable experience, and we are grateful to Mouhsine for showing us the best of Marrakech.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 22, 2024
Hi Dexter, Thank you immensely for sharing your incredible experience using Kimkim to plan your journey through Morocco. Reading about your adventure filled us with joy and gratitude, knowing that our team played pivotal roles in creating unforgettable memories for you. Samir's warmth and hospitality, going beyond his role as a driver to become a cherished guide and friend, are the hallmarks of the immersive experiences we aim to provide. His dedication to ensuring your comfort and safety,... Read more

Hi Dexter,

Thank you immensely for sharing your incredible experience using Kimkim to plan your journey through Morocco. Reading about your adventure filled us with joy and gratitude, knowing that our team played pivotal roles in creating unforgettable memories for you.

Samir's warmth and hospitality, going beyond his role as a driver to become a cherished guide and friend, are the hallmarks of the immersive experiences we aim to provide. His dedication to ensuring your comfort and safety, along with his wealth of knowledge, undoubtedly enhanced your journey.

Once again, thank you for choosing Kimkim for your Moroccan adventure, and we're immensely grateful for your kind words. We look forward to crafting more unforgettable experiences for you and travelers like you in the future.

Warm regards,
Abdel

Mieke was the best!!
The Netherlands | Apr 13 - Apr 21, 2024

Kaitlyn
Kaitlyn C.
Jollyville, TX | Reviewed on Apr 22, 2024
Mieke was the best!! From the start of planning our trip almost a year ago to when we were there , she was nothing but attentive, personal, knowledgeable organized and everything you need in a travel agent. We told her what we were looking for and placed we wanted to visit and she organized it all. It was so easy to travel from one city to the next in the Netherlands and Belgium. I loved the private tours she set us up with for our canal tour in Amsterdam, waking tour in Ghent. The personal... Read more

Mieke was the best!! From the start of planning our trip almost a year ago to when we were there , she was nothing but attentive, personal, knowledgeable organized and everything you need in a travel agent. We told her what we were looking for and placed we wanted to visit and she organized it all. It was so easy to travel from one city to the next in the Netherlands and Belgium. I loved the private tours she set us up with for our canal tour in Amsterdam, waking tour in Ghent. The personal driver to get us to the Kukenhoff gardens was great too.

Hotel Reviews
Hotel le Dixseptième
Brussels
Authenticity & Character
Location
Super close to central station
Staff
Cleanliness & Comfort
Ghent River Hotel
Ghent
Authenticity & Character
Location
About a 15 min walk or 10 min bus ride
Staff
Cleanliness & Comfort
Villa Augustus
Dordrecht
Authenticity & Character
Old water tower
Location
Longer ride to the train station , required the bus and about a 20 min walk to the nearest water taxi
Staff
Cleanliness & Comfort
Boutiquehotel Staats
Haarlem
Authenticity & Character
Very unique
Location
Quick walk to the train station
Staff
Cleanliness & Comfort
Activity Reviews
Amsterdam - Private canal cruise to Rijksmuseum
Amsterdam - Private canal cruise to Rijksmuseum
The Netherlands

Our driver, Michael was super knowledgeable and gave us a great tour

Quality of Experience
Guides, Drivers and Staff
Transport
8Ghent - Private guided walking tour
8Ghent - Private guided walking tour
Ghent

Our tour guide , V, was super knowledgeable , it was so fun to hear the history of Ghent and all the architectural facts.

Quality of Experience
Guides, Drivers and Staff
Transport
Flower auction, bulb fields & Keukenhof excursion
Flower auction, bulb fields & Keukenhof excursion
The Netherlands

The flowers are so beautiful ! The auction was fun to see processes but there is no live auction anymore but still cool to see. Great to get to Keukenhof early !!

Quality of Experience
Guides, Drivers and Staff
Transport
The private driver was so worth it
Public transport pass Amsterdam
Public transport pass Amsterdam
The Netherlands

So nice to be able to use this anywhere

Quality of Experience
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Apr 23, 2024

Hi guys,
Thank you so much for your review, you have been wonderful guests :) I am sorry I could not come and meet you somewhere along the way - busy days here when the tulips are blooming :)
I am glad you have enjoyed your trip and the private excursions so much - and it's lovely to see your pictures
Since you feel you could have spent more time here, I guess you will just need to return some day :)

Wishing you all the best!
Mieke

Everything was perfect. Andrea was willing t...
Italy | Apr 13 - Apr 21, 2024

M
Marcy B.
Ashburn, VA | Reviewed on Apr 22, 2024

Everything was perfect. Andrea was willing to soak to us as many times as it took to get things right. He was accessible before and during the trip. So many details were handled by him that we didn't even need to think about. We are so glad we had the fortune of working with him.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 25, 2024

Thank you so much for this wonderful review.

I am so glad you enjoy your time in Italy and anytime you need assistance for travelling, I'll be happy to help you.

Well-organized trip
Costa Rica | Apr 6 - Apr 13, 2024

Marcia
Marcia J.
Redmond, WA | Reviewed on Apr 22, 2024
Well-organized trip. Having the transport arranged for us let us focus on family and CR, not navigating how to get around. Serendipity Adventures, the on-the-ground subcontractor for KimKim, was superb. KimKim found the perfect place for a family of 7 to stay for a week in Manuel Antonio. Read more

Well-organized trip. Having the transport arranged for us let us focus on family and CR, not navigating how to get around. Serendipity Adventures, the on-the-ground subcontractor for KimKim, was superb. KimKim found the perfect place for a family of 7 to stay for a week in Manuel Antonio.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

A wonderful place for families. We were 7 and KimKim found us the perfect house (Casa Quinta) on the property. Multiple great pools. Monkeys everywhere, which we all loved.

Authenticity & Character
Location
It is indeed built on the side of a hill. Plan on uphill hiking or plan on multiple taxi rides (totally worth the extra expense).
Staff
Cleanliness & Comfort
The cleaning staff even washed our dishes!
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Just a Hilton from the Curio Collection. Everything was spectacularly nice (to be expected from a 5 Star hotel), but also quite divorced from a Costa Rican Experience; once inside the hotel, we could have been in almost any country anywhere. Great breakfast. Great location. Interestingly, less-than stellar restaurant staff, some of whom were slow and indifferent. If you value the luxury hotel experience, change this rating to 5 stars.

Authenticity & Character
A luxury hotel that could be transplanted to anywhere in the world. Devoid of authenticity except the building is a bit historic.
Location
Staff
Good front desk, great porters, great room service, and a full sized crib for our toddler, not just a pack-n-play. Restaurant staff a bit indifferent.
Cleanliness & Comfort
Activity Reviews
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

Mangroves are cool for those of us with little experience with them.

Quality of Experience
Food
Simple and authentic dinner at an outdoor cafe afterwards.
Guides, Drivers and Staff
Transport
One of us left a phone on the bus and they brought it back to us almost before we even discovered it missing. Above and beyond service.
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Not suited for young children. Mostly we saw small sleeping sloths only viewable through binoculars, which little kids can't easily negotiate. Defiinitely go early in the morning, before the heat sets in. Nice tour with a naturalist for older children and adults, with lots of teaching and explaining that bores the little ones and is great for others.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Apr 22, 2024

Hello Marcia, I'm glad that you were able to enjoy the hotel in Manuel Antonio, keeping your whole family together. I'm sorry that the national park tour was a little too much for your little one, but it sounds like everyone was ablet to cool off and enjoy the pools at Costa Verde. I'm also glad to hear that there were lots of monkeys to keep you entertained and that your phone was promptly returned to you.
Thank you
Holden Ketchum
Serendipity Adventures

KimKim is the Perfect Way to Set Up Travel
Galapagos Islands | Mar 30 - Apr 6, 2024

Marcia
Marcia J.
Redmond, WA | Reviewed on Apr 22, 2024
Linda was beyond fabulous- knowledgeable, friendly, accommodating. Keep this woman happy, she is a wonderful asset to KimKim! 5 Stars: Ikala Hotel, Hotel Galapagos Suites, Highlands of Santa Cruz and our guide Daniela, Excursion to Seymour Norte and our guide, our guide Fabricio in Quito and his surprise add-ons to our Quito tour. Special 10 stars to driver Alejandro and Casa Playa Mann for the biggest hearts and sincerest souls, as well as doing their job excellently. They are... Read more

Linda was beyond fabulous- knowledgeable, friendly, accommodating. Keep this woman happy, she is a wonderful asset to KimKim!

5 Stars: Ikala Hotel, Hotel Galapagos Suites, Highlands of Santa Cruz and our guide Daniela, Excursion to Seymour Norte and our guide, our guide Fabricio in Quito and his surprise add-ons to our Quito tour.

Special 10 stars to driver Alejandro and Casa Playa Mann for the biggest hearts and sincerest souls, as well as doing their job excellently. They are wonderful ambassadors for their country.

4 Stars: Kicker Rock. Best suited for true snorkel enthusiasts, which is not us- we are vacation snorkelers. Choppy and cloudy water, some strong currents that really took work to navigate, and while it was cool to see a few hammerheads, not much else to see. Honestly, perhaps the best part of the trip was the spectacular closeup views of the Galapagos birds. Great guide.

Our only neutral-to-negative outing was the Interpretation Center and Tijeretas Hill. These two sites definitely do not need a guide and would have been far more enjoyable exploring on our own. Karen, our guide, was not a good storyteller, and told us little that I hadn't already read in the guidebooks; perhaps if she had turned the walk up Tijeretas Hill into a nature walk, but she made few comments as we walked up this paved and well-signed path. But the truly negative experience was the snorkeling. There was a yellow flag out, and the entrance to the water is on sharp rocks, difficult for nonlocals to negotiate- during our time there, two tourists had to be saved from the big waves/currents and helped back onto the rocks. Karen gave no instruction, but after verifying that we could all swim, jumped in the water and began snorkeling. Only one of the four of us decided to try snorkeling, as the other three felt it too dangerous. My husband lost a flipper, and waited back on the rocks as Karen managed to retrieve the flipper (good for her), but then continued to snorkel as we all waited for her. While pleasant during her guiding, Karen seemed bored with this excursion and I think would be better suited to aquatic excursions only, as this seems to be her true love.

Hotel Review
Casa Playa Mann
Puerto Baquerizo Moreno

Lovely place run by a lovely and sincere family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

Tortoises everywhere, need I say more???

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

Everything about the day was great- transport, guide, the excursion to a remote beach- except the cloudy snorkeling itself is only worth it for the interesting experience of seeing hammerhead sharks.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador

Much better experience with a guide than exploring on one's own. Ask for Fabricio!

Quality of Experience
Guides, Drivers and Staff
Transport
Our transport dropped us off at one end of Old Town and picked us up at the other end, so no backtracking!
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

Tortoises everywhere, need I say more? Ask for guide Daniela!

Quality of Experience
Guides, Drivers and Staff
Transport
Interpretation Center & Tijeretas Hill
Interpretation Center & Tijeretas Hill
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Apr 24, 2024
Hi Marcia,
thank you so much for taking the time to share this wonderful and helpful review with us! I am pleased to hear that you were more than happy with all the hotels. I will also make sure to forward your compliments to Fabricio, Daniela, and Alejandro!
I really appreciate your feedback about your time on San Cristobal Island; we will take your experiences and recommendations into account for future tours.
If you decide to return to Ecuador one day (there's still so much more to...
Read more

Hi Marcia,
thank you so much for taking the time to share this wonderful and helpful review with us! I am pleased to hear that you were more than happy with all the hotels. I will also make sure to forward your compliments to Fabricio, Daniela, and Alejandro!
I really appreciate your feedback about your time on San Cristobal Island; we will take your experiences and recommendations into account for future tours.
If you decide to return to Ecuador one day (there's still so much more to see!), please don't hesitate to reach out, we would love to welcome you and your family again!
Always safe travels,
Linda

You all did a great job of putting together a...
Finland | Mar 2 - Mar 13, 2024

R
Roy L.
Myrtle Beach, SC | Reviewed on Apr 22, 2024
You all did a great job of putting together a wonderful vacation. The hotels are top rate with great food. Pyha didn't have any food service and there was some confusion on where to meet for the fatbike tour. My wife, Bea was the only one to make it on the bike, Donna Lee gave up in the parking lot, I face planted on the first turn and took the tram to the mine. The consisted of tailing from their mining. It was what we expected but the ride up and seeing the smile on her face from... Read more

You all did a great job of putting together a wonderful vacation. The hotels are top rate with great food. Pyha didn't have any food service and there was some confusion on where to meet for the fatbike tour. My wife, Bea was the only one to make it on the bike, Donna Lee gave up in the parking lot, I face planted on the first turn and took the tram to the mine. The consisted of tailing from their mining. It was what we expected but the ride up and seeing the smile on her face from succeeding on the fat bike was worth it.
Being mostly Fin myself, I didn't listen to the guides recommended boots. We really needed crampons for the waterfalls, the trail was pure ice. I fell about 12 time an the guide got us crampons and took us on a different route. He was wonderful for putting up with us.
Any difficulty we had was due to age and not in as good shape as we thought. All the guides are top notch and very forgiving of our short comings.
Moonika was on top of any issues or questions we had, she was great. Her help in putting this together an d suggestions made a memorable trip for all of us. After falling down I could hear my grandfather laughing with me about why he came to the US. Thank you and your staff for making this happen.

Hotel Reviews
Hotel Fabian
Helsinki

Great food and a 5 star all a round. Good location to walk around Helsinki.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overnight Train

Best train trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pyhä Igloos
Pyhä

The lack of a on site food could be made up if tourists are remind by driver to stop and shop. Thewalk up to the ski lodge is tough. The hotel room was one of the best we have stayed in. The outside of the hotel isn't fancy but the room was great.

Authenticity & Character
Location
Not near food
Staff
Cleanliness & Comfort
Wilderness Hotel Muotka & Igloos
Sodankylä

We did not stay in a igloo but are room had a great, private sauna

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tallinn Day Trip
Tallinn Day Trip
Helsinki

Wish we had more time and we were not so worn-out from the two weeks before.

Quality of Experience
Guides, Drivers and Staff
Transport
The ferrie was what we need to rest. Thank you Moonika,.
Porvoo Private Day Tour
Porvoo Private Day Tour
Helsinki

Oh boy. We went to a small Cafe on our Wallander it was like we're in her living room. This was the finland we had in mind. Cities have there place but small places have the charm.

Quality of Experience
Guides, Drivers and Staff
Transport
Gas station donuts are the best
Helsinki City Walking Tour (2h)
Helsinki City Walking Tour (2h)
Helsinki

We didn't get the library because we where so busy learning from the tour guide about the finish history.

Quality of Experience
Guides, Drivers and Staff
Transport
Electric - Fatbike Tour to Amethyst Mine
Electric - Fatbike Tour to Amethyst Mine
Finland

I give this a 5 star only because wife made it up and back on a bike. The top of the mountain was beautiful but the mining experience was a let down

Quality of Experience
Not much you can do to up grade a tailings pile, all loose rock with frost line about 2 inches down. Hard stand our get up on loose rocks. I
Guides, Drivers and Staff
They made it fun
Transport
Aurora Adventure at Lake Pyhäjärvi
Aurora Adventure at Lake Pyhäjärvi
Pyhä

We had wonderful Guide an a great walk in the woods. Weather was our enemy

Quality of Experience
The guide made it a great night
Guides, Drivers and Staff
Husky Safari (10km)
Husky Safari (10km)
Saariselkä

Wow, we all loved it.

Quality of Experience
Guides, Drivers and Staff
They love their dogs. We did too
Transport
Sami Culture Day
Sami Culture Day
Finland

My grandfather told me about the Sami .

Quality of Experience
Guides, Drivers and Staff
Transport
SnowHotel & Ice Dinner Experience
SnowHotel & Ice Dinner Experience
Rovaniemi
Quality of Experience
Food
Reindeer
Guides, Drivers and Staff
Transport
Full Arctic Adventure
Full Arctic Adventure
Rovaniemi

Snow shoes belong on young folk

Quality of Experience
Food
More hotdogs
Guides, Drivers and Staff
Transport
Their knowledge and friendliness
Korouoma Canyon & Frozen Waterfalls Adventure
Korouoma Canyon & Frozen Waterfalls Adventure
Finland

I gave this a 3 star not due to anything the guides did but because I'm 75 and the ladies are in their 60s. There is no easy way to the falls. The poor guide may have gotten tired helping up a240 pound man with knee replacement. May God bless him

Quality of Experience
Food
Got tired of sausage
Guides, Drivers and Staff
Transport
Northern Lights Tour
Northern Lights Tour
Rovaniemi

Cloudy day wasn't guides fault no northern light's that nightBe in better shape

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Apr 25, 2024

Thank you for your great review Roy! I'm glad to hear you had a great time on your trip with us despite some small mishaps. I hope you left with some great memories of your grandfathers home country.
All the best,
Moonika

Fall Italy trip
Italy | Apr 10 - Apr 18, 2024

Daniel
Daniel D.
Los Angeles, CA | Reviewed on Apr 22, 2024
Our Italy trip was the most amazing, every detail was heard from what we wanted. The hotel in Florence was quaint and perfectly located. The hotel in Levanto was absolutely beautiful and the owner went above and beyond to ensure we were welcomed as if we were family. The hike tour had the most amazing views and the guide was extremely knowledgeable. Once we reached Siena we were greeted by our next guide who taught about the amazing history and culture of the city. After Siena, we drove to... Read more

Our Italy trip was the most amazing, every detail was heard from what we wanted. The hotel in Florence was quaint and perfectly located. The hotel in Levanto was absolutely beautiful and the owner went above and beyond to ensure we were welcomed as if we were family. The hike tour had the most amazing views and the guide was extremely knowledgeable. Once we reached Siena we were greeted by our next guide who taught about the amazing history and culture of the city. After Siena, we drove to the Tuscan valley and the timing couldn’t have been better. The rolling hills were filled with green fields and blooming trees. The hotel and tours here were perfectly planned. The wine tour at San Polo was astonishing and the cooking class at Podere Casale was like a dream. I can’t thank you enough.

Hotel Reviews
Corte dei Sogni Boutique Hotel & spa

The owner and staff were extremely kind and helpful. The location is great to get to all that Florence has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piccolo Hotel La Valle
Pienza

Very great people and perfect location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A' Durmì
Levanto

What a wonderful and memorable stay! We enjoyed having breakfast in the beautiful courtyard, and the owners were so kind and went above and beyond to ensure that we were comfortable. The location is perfect and walkable to all of Levanto’s cute shops and restaurants. We were sad to leave. It felt like home. 10/10 recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking class in a Tuscan farm
Cooking class in a Tuscan farm
Italy

The cooking class was one of the most fun activities of the trip: very entertaining and the food was delicious.

Quality of Experience
Guides, Drivers and Staff
Cheese farm visit and tasting in Pienza area
Cheese farm visit and tasting in Pienza area
Italy

The cheese farm visit and cooking class in a Tuscan farm were amazing. The farm was run by a Swedish lady with a fascinating story.

Quality of Experience
Siena guided tour
Siena guided tour
Italy

The Siena Cathedral guided tour was exceptional. The cathedral was beautiful, and the guided tour provided a lot of interesting information.

Quality of Experience
Enjoy Brunello di Montalcino in Val d'Orcia
Enjoy Brunello di Montalcino in Val d'Orcia
Italy

The Brunello di Montalcino tasting with light lunch and winery visit was a wonderful experience. The winery offered great food and hospitality.

Quality of Experience
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 01, 2024

Dear Daniel,
it is such a pleasure to read your review and kind words! Making people leave unique and unforgettable moments is exactly what we work for!
Thank you for taking the time to share all this with us, we couldn't be happier that everything was exactly as you wished!
Giulia and Andrea

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.